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Chamber News November 2019

Vol. 55, No. 2




Wealth Management.


When life pulls you in many directions, First PREMIER Bank is there to help. Our team of trusted wealth professionals work with you to create custom financial solutions to help manage what you have today and grow it for tomorrow. It’s a simple approach to wealth management.



Small business is big business in Sioux Falls.............................. 26-31

Chamber News PUBLISHER

Sioux Falls Area Chamber of Commerce


Holiday Gifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Glory House launches Community Appeal. . . . . . . . . . . . . . . . . . . 36-37 IN THIS ISSUE: Message from the Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Events Calendars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Economic Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Sioux Falls Area Chamber of Commerce: By the Numbers . . . . . . . . . . . . . . . . . 12-13 Faces & Places. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-24 Community Appeals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Business Advocacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Headlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-37 Chamber Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Business Sense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Ribbon Cuttings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41-45 New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Member Anniversaries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-49 Five Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50


Child’s Play Toys owner Nancy Savage works at her store in downtown Sioux Falls. Sixty percent of Chamber member businesses are small businesses, with ten or fewer employees.


For advertising information, call Steven Herman at (605) 351-1960 or email



JENNIE DOYEN For editorial information, call: (605) 336-1620 Chamber News is published by the Sioux Falls Area Chamber of Commerce, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57104 Postmaster please send address changes to: Sioux Falls Area Chamber of Commerce, PO Box 1425, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57101-1425 Phone: (605) 336-1620 • Email:


As the leading Sioux Falls area business advocate, the Sioux Falls Area Chamber of Commerce represents its members by advancing and promoting the economic health and quality of life of the region.

Communicate WITH THE

CHAMBER .com/siouxfallschamber @SFAreaChamber @SFAreaAdvocate Sioux Falls Area Chamber of Commerce

Read online or find archived issues:

Thank you to the following members for supporting the Sioux Falls Area Chamber of Commerce by being premium sponsors of the Chamber News magazine. | Chamber News  3

MORE WAYS TO CARE FOR YOU NEW LOCATION IN NORTHWEST SIOUX FALLS Located on the campus of the Sanford Sports Complex

Sanford Acute Care and Orthopedic Fast Track Clinic Sunday–Saturday 8 a.m.–9 p.m. 019024-00893 10/19



Message from the Chair It likely is an occupational side effect from estate planning that I measure life not in years but in moments. If we look at three years of life, it’s not the 1,095 days that really matter – what matters is the three Thanksgivings, three Christmas mornings, three anniversaries we will celebrate, maybe the six times we get together with our larger family, or the evenings out with friends. Sioux Falls is a place where we can find a thoughtful gift, enjoy a great meal with friends and experience memory-making activities with loved ones. These are important factors in the overall quality of life in our community. In the time of year when we come together with family to celebrate the holidays, let’s also come together as chamber members. BOBBI THURY 2019-20 Chair of the Board

I encourage you to use the A-B-C method – Always Buy Chamber.

When you buy local you are making an investment in the quality of life we experience now and in the future. I encourage you to use the A-B-C method – Always Buy Chamber. Choose to buy your products and services from other chamber member businesses. In doing so, you are supporting others who invest in the growth of our community. So, let’s support each other! Even more important than how we spend our money is how we spend our time. Going to what seems like an everyday place to shop can actually spark an idea or a human connection. Think of shopping locally as a new twist on networking. It is a way to enjoy the comradery of our fellow human beings, form new or strengthen old relationships, and add to the excitement of life by getting off the computer, iPad or phone and getting out and experiencing our community. Did you know that 60 percent of Sioux Falls Area Chamber of Commerce members have 10 or fewer employees? As a small business owner myself, I can attest that there is nothing small about owning and running a small business. As a mom, I can also attest that there is nothing small about the experiences I have in our local small businesses. Having cupcakes after school with my children, shopping at a local toy store for Christmas presents, or running kids to school where I see them grow and blossom. For all the roles I play in life, whether as a mom, wife, daughter, business owner, or friend, my life is enriched because of the businesses in our community. Your Chamber understands this. With Thanksgiving around the corner, I am thankful for the amazing people and businesses who understand that progress is everyone’s business. I’m also grateful for the service and sacrifice of our members of the military. The Military and Veterans Affairs Committee works diligently each year to organize the annual Veterans Day program. It is a free, public event. Attending it is one way you can express gratitude to our local veterans. I invite you to join me at the 2019 Veterans Day ceremony honoring our local veterans on November 11. More information can be found on page 34 of this issue.


EX-OFFICIO JEAN BENDER Minnehaha County Commission KYLE GROOS Bishop O’Gorman Catholic Schools DR. BRIAN MAHER Sioux Falls Public School System CYNTHIA MICKELSON Sioux Falls School Board JIM SCHMIDT Lincoln County Commission MAYOR PAUL TENHAKEN City of Sioux Falls

BOARD OF DIRECTORS MILES BEACOM PREMIER Bankcard TOM BIEGLER Regency Hotel Management MARTIN DESLAURIERS UBS Financial Services, Inc. NATALIE EISENBERG Click Rain, Inc. DAVID FLICEK Avera McKennan Hospital & University Health Center PAM HOMAN Augustana University CHRIS HOUWMAN Malloy RANDY KNECHT Journey Group ANGELA LAMMERS Cetera Services SCOTT LAWRENCE Lawrence & Schiller, Inc. VALERIE LOUDENBACK Grand Prairie Foods KARLA SANTI Blend Interactive CLAIRE SANTOS Zoup! and Wingstop TONY VENHUIZEN Redstone Law Firm LLP

CHAMBER & CVB STAFF DAVE KAPASKA, D.O. Interim President DIANE BALK Accounting Manager THANE BARNIER Web Development & IT Manager MATT BARTHEL CVB Communications Manager JOAN BARTLING Finance & Accounting Director JUSTIN BENTAAS Public Affairs & Research Manager JILL BLOM Graphics & Communications Manager RACHEL CRANE CVB Host City Manager PATRICK DASCHEL CVB Sales Manager ERIN DEWITT CVB Sales Manager JENNIE DOYEN Marketing & Communications Director ANNA ELIASON CVB Sales Manager AMY M. FARR Membership Development Manager

JEFF FEJFAR Web Designer JAMI GATES Membership Director RENAE HANSEN Front Office Assistant MARY HUBLOU CVB First Impressions Manager/Project Assistant KAYLA HUIZING Young Professionals Network Manager JAY KALTENBACH CVB Services/Resale Manager ALEXANDRA LeBLANC CVB Sales Director PAT LUND Member Services Manager MIKE LYNCH Forward Sioux Falls Director of Investor Relations JILL NIEDRINGHAUS CVB Sales Manager KRISTA ORSACK CVB Director of Marketing DEBRA OWEN Public Policy Director KATHIE PUTHOFF CVB Administrative Assistant HOLLY RADER Agri-Business Division Manager EMILY SCHAFFER CVB Creative Development Manager TERI SCHMIDT CVB Executive Director TERESA SCHREIER Public Affairs & Communications Assistant SUSAN SEACHRIS Administrative/Accounting Assistant MARY TIMMER Front Office Assistant JACKIE WENTWORTH CVB Sales Manager VALERIE WILLSON Membership Events Manager | Chamber News  5



Events Calendar

Dates, times and locations are subject to change. For a current listing of all Chamber events, visit, read the weekly edition of Quickly, or call (605) 336-1620. You can register and pay for events online at




5:30 p.m. Social 7 p.m. Program Orpheum Theater 315 N. Phillips Ave. DETAILS: Celebrate our entrepreneurial ecosystem at the second annual Hey Sioux Falls event. Six local entrepreneurs and businesses will be recognized for building great businesses or pushing the entrepreneur community forward. COST: Free, complimentary tickets must be reserved in advance RSVP:





4:30–7 p.m. Best Western PLUS Ramkota Exhibit Hall 3200 W. Maple St. The November Mixer includes the Holiday Fair, featuring Chamber members displaying their holiday gift and service ideas. To reserve your booth, contact Valerie Willson at (605) 373-2010. COMPLIMENTARY HORS D’OEUVRES & CASH BAR $5 ADMISSION OR USE YOUR MIXER PASS


7:30–9 a.m. Don Dunham III Real Estate 7400 S. Bitterroot Place, #200 DETAILS: Before your day gets too hectic, join the Chamber for a fun

and energetic morning networking opportunity. Drop in as your schedule permits for a cup of coffee and great conversation with other members of the business community. COST: Free


7:30–9 a.m. Legacy Law Firm, P.C. 7404 S. Bitterroot Place DETAILS: Before your day gets too hectic, join the Chamber for a fun

and energetic morning networking opportunity. Drop in as your schedule permits for a cup of coffee and great conversation with other members of the business community. COST: Free


MONDAY, NOV. 11 • 10:30 A.M. LINCOLN HIGH SCHOOL, 2900 S. CLIFF AVE. DETAILS: This annual program recognizes those who have served. Sponsored by the Chamber’s Military & Veterans Affairs Committee and other veterans organizations.

COST: Free and open to the public. MORE INFORMATION: or (605) 373-2010

6 Chamber News | NOVEMBER 2019


4:30–6:30 p.m. First Bank & Trust 2300 W. 57th St. DETAILS: Join us for the monthly Membership Mixer, featuring

networking, food and refreshments! Sponsored by First Bank & Trust. COST: $5 or use your Mixer Pass

UPCOMING EVENTS To RSVP to any of these events, email or call (605) 373-2002. Visit for a full list of events.

OUR SIOUX FALLS: THE FUTURE OF THE ENTREPRENEURIAL ECOSYSTEM TUESDAY, NOV. 5 11:30 a.m.–12:30 p.m. Zeal Center for Entrepreneurship 2329 N. Career Ave., Suite 1

DETAILS: Join us for a discussion on the

future of the entrepreneurial ecosystem with Brienne Maner, the Executive Director of the Zeal Center for Entrepreneurship, and Matt Paulson, founder of MarketBeat and Startup Sioux Falls. COST: Free

A SEAT AT THE TABLE WITH SHANTEL KREBS WEDNESDAY, NOV. 6 Noon–1 p.m. Chamber of Commerce 200 N. Phillips Ave., Suite 200

DETAILS: Shantel Krebs was born in South

Dakota and graduated from Arlington High School in 1991. Krebs graduated from Dakota State University with a bachelor’s degree in business administration. She was selected as Miss South Dakota 1997 and later competed in the 1997 Miss America pageant. She represented the 10th district of the South Dakota Legislature from 2005 to 2015, serving in the House of Representatives from 20052011 and in the Senate from 2011-2015. In 2015, she was elected and sworn in as South Dakota’s twenty-eighth secretary of state. Krebs currently serves as the administrator for the Avera Academy which is a new partnership between Avera Health, the Sioux Falls School District and Southeast Tech. She also recently became the Chairperson of the Miss America Organization.

Find us on social media or visit



7:30–9 a.m. University of Sioux Falls Cleveland Center 1101 W. 22nd St.

4–7 p.m. Severance Brewing Company 701 N. Phillips Ave., Suite 110

DETAILS: Set those alarm clocks early!

Morning-minded young professionals are invited to come enjoy coffee and conversation with other YPN members at our November Morning Buzz at the University of Sioux Falls in the Cleveland Center, which is located on the corner of 26th and Prairie.

DETAILS: If you’ve been looking for an excuse to go check out the new Severance Brewing Company, this is your chance! Join us for our monthly Off the Clock on Nov. 21. Off the Clocks are come and go events, and you’re welcome to bring a co-worker or a friend.

COST: Free, drinks/food on your own.

COST: Free


DETAILS: Join us for a tour of CTE Academy! The Sioux Falls School District provides hands-on, relevant learning opportunities for public high school students, and to those in surrounding school districts, at the Career and Technical Education Academy. This state-of-the-art Academy offers a continuum of courses from introductory level to highly advanced. The CTE Academy serves students of all learning levels through the continuum of traditional, hands-on technical programs to highly advanced courses such as biomedical sciences and engineering. The Community Connections Tour is limited to the first 20 YPN Members to rsvp using the registration link.

ACTION TEAM MEETINGS You can help shape key areas of YPN programming by joining an Action Team. All team meetings are held at the Chamber office and are open to any YPN member who would like to get involved. Volunteering with an Action Team is a great way to strengthen professional connections and exercise your skills in collaboration, facilitation and project management. For more details on the responsibilities of each team, visit

SOCIAL ACTION TEAM Tuesday, Nov. 5, 4–5 p.m. MEMBERSHIP ACTION TEAM Wednesday, Nov. 20, 4–5 p.m.

COST: Free

A Seat at the Table is reserved for the first 25 YPN Members to RSVP using the registration link.

COST: $5 event, $10 event + lunch

Thursday, Dec. 12, 2019

Holiday Inn City Centre | Chamber News  7

NOVEMBER This calendar is a sampling of local events, concerts, fundraisers, seminars and more compiled from and Visit these websites for a complete listing of events happening in the Sioux Falls area, or for more details on the events listed here. is the community’s free, comprehensive community events calendar. Anyone can post an event happening in the Sioux Falls area. It’s free and it’s a great way to promote your event. The Sioux Falls Convention & Visitors Bureau developed the visitor-related calendar to provide visitors a list of events they may be interested in attending.

8 Chamber News | NOVEMBER 2019


Straight No Chaser: The Open Bar Tour


ACTS: Laugh Out Loud (Cry Quietly) at Augustana University


Honor Ball Big Band Dance at El Riad Shrine


Deepam 2019 at Lincoln High School


St. Michael Bazaar and Bake Sale


Northlander’s Jazz Band Fall Concert


Lana Del Rey at The District


Public School Proud, a fundraiser for the Education Foundation

7 -10



Monster Jam at Denny Sanford PREMIER Center


Dakota Angler 11th Annual Ice Institute


Second Chance Job Fair


62nd Annual Augustana Band Festival Finale Concert


Nike Cross Regionals Heartland at Yankton Trail Park


Kris Kristofferson at Washington Pavilion


Active Generations - Veteran’s Day “Serving Dessert to Honor Those Who Have Served Our Nation”


Bandstand The Broadway Musical at Washington Pavilion

13 -15

Fall 2019 Craft Bazaar, Bake Sale and Art Sale at Active Generations


Helping Kids Round First


Trans-Siberian Orchestra at Denny Sanford PREMIER Center


Slayer: The Final Campaign at Denny Sanford PREMIER Center


SFJB presents: Claudia Acuna at Orpheum Theater


Irving Berlin’s White Christmas at Washington Pavilion


CRASH Clinic-Car Repair And Safety Help for Teens


LIVE Pro Wrestling at ICON Lounge


Multiply Banquet & Auction for Kingdom Capital Fund



Lindsey Stirling: Warmer in the Winter Tour


DAPA presents: Disney’s FROZEN JR.


Twilight Flights at Strawbale Winery


Christmas with Michael W. Smith and Amy Grant


605 Made Holiday Market


SFJB presents: Jazz at Lincoln Center w/ Wynton Marsalis at University of Sioux Falls


Breakfast with Santa at Great Plains Zoo

Live on Stage Sioux Falls: Sons of Serendip


Live on Stage Sioux Falls: Big Band Christmas at the Washington Pavilion


Heaven to Heaven at Jeschke Fine Arts Center


Cirque Dreams Holidaze at Denny Sanford PREMIER Center


Moscow Ballet’s Great Russian Nutcracker


Disney On Ice: Worlds of Enchantment


The North Pole Carnival - Sioux Falls Community Event at Active Generations


Winter Wonderland begins at Falls Park


Holiday Jam with the Hegg Brothers at the Orpheum Theater


An Evening with Leo Kottke at Orpheum Theater


Kenny G. at the Washington Pavilion


28th Annual Parade of Lights


23rd Annual Christmas at the Cathedral


Midwest Supercross Racing at W.H. Lyon Fairgrounds


Tuesdays With Morrie at the Orpheum Theater


Joe Nichols at The District | Chamber News  9

ECONOMIC INDICATORS Tracking trends in business is just one way that the Sioux Falls Area Chamber of Commerce is looking out for our members. Sioux Falls is a great place to do business, in part because of its diverse economy. Check here for economic indicators that help show growth and development.

City of Sioux Falls Building Permit Data

Regional Unemployment Rates











2019 0










Source: City of Sioux Falls



City of Sioux Falls Total Construction Value


















Source: Bureau of Labor Statistics Note: figures represent Metropolitan Statistical Areas (MSA), not just city; rates are not seasonally-adjusted


Agriculture Trends AUGUST 2019






$633.2 million $239.3 million

$553.3 million $205.9 million

$541.5 million $205.3 million


200 100





Source: City of Sioux Falls

Total Construction Value





New Listings: 609 Days on the Market Until Sale: 79 Median Sales Price: $209,900 Inventory of Homes for Sale: 1,657 Source: RASE (Realtor Association of the Sioux Empire)






New Non-Residential Construction Value

Sioux Falls Region Housing Overview

10 Chamber News | NOVEMBER 2019













July August


Source: U.S. Department of Agriculture



2019 BY THE NUMBERS CHAMBER MISSION: We represent our members by advancing and promoting the economic health and quality of life of the region.








including two specifically for new members, one Holiday Fair and one Business Fair.



highlighting progress being made in different parts of the city.




for young professionals to learn, network and lead.


on a variety of topics benefitting other members and their businesses.



of our successful Evan C. Nolte Leadership Sioux Falls program. Nearly 1,000 individuals have completed the program.




creating a deeper understanding of each business’ successes, challenges and impact on our community.

200 N. Phillips Ave., Suite 200 • Sioux Falls, SD 57104 • (605) 336-1620











3 2



VISITORS TO SIOUX FALLS 1.96 MILLION DOLLARS 486 MILLION with an economic impact of more than




and the

during the 2019 session.




that travelled to Pierre on a 1-day trip for Sioux Falls Day at the Legislature.





at the Mayor’s Round-Up & Sale of Champions and awarding scholarships to



@SFAreaChamber @SFAreaAdvocate

Sioux Falls Area Chamber of Commerce


Faces & Places



Our members do more than follow the news. They make the news. Job promotions and hirings. New projects. New partnerships. Awards. Every day we hear about exciting accomplishments, historic milestones and other positive aspects of our member businesses that deserve to be shared. Submit news to


Great Western Bank


American Cancer Society




Black Hills Federal Credit Union

CorTrust Bank

HUB International





Northwestern Mutual

U.S. Bank

ELIZABETH SOUKUP Augustana University

First PREMIER Bank

Recognition of Chamber Volunteers The Ambassador Committee promotes the Chamber and assists in bringing new members into the organization. The Diplomat Committee works to maintain membership strength in the Chamber and provide outstanding customer service to members. Their volunteer service helps keep the Chamber strong. Featured Ambassadors and Diplomats this month are: Jay Soukup, Great Western Bank, six years as an ambassador; Marilyn Moser, LifeVantage, first year as an ambassador; Carrie Dragt, American Cancer Society, seven years as a diplomat; Sandy Case, 28 years as a diplomat; Cole Robbins, U.S. Bank, two years as a diplomat; and Elizabeth Soukup, Augustana University, one year as a diplomat.

The Ace Award is given monthly to one Ambassador in recognition of their sales efforts. April Meyerink, Black Hills Federal Credit Union, was the September Ace award winner. Diplomats who complete all their member contact calls each month are part of the 100 Club. One member of the 100 Club is recognized as the Service Star. The September Service Star was awarded to Debra Peterson, CorTrust Bank. Event champion honors went to Pat Grieben, HUB International. Diplomat Team of the Month for September went to Captain Cindi Johnson, Range Printing; Sandy Case; Brian Spader, New York Life; Angie Wahl, J. Wahl Home Inspection; and Pam Olinger, ELO CPAs & Advisors.

Kristin Hoefert-Redlinger, Northwestern Mutual, received the Voice of YPN Award for 2019. The award recognizes a YPN Steering Committee member who actively represents YPN in the community and to Chamber membership. Dave Rozenboom, First PREMIER Bank, received the Spirit of DeWald Award. This award recognizes an individual who has achieved professional distinction and made significant community service contributions both locally and statewide. To be considered, a person must be a Chamber member, assist the Chamber in reaching its goals, be involved in other community, professional or charitable organizations, and present a positive attitude and professional image on behalf of the Sioux Falls Area Chamber of Commerce.

Professional portraits of Chamber volunteers are courtesy Chad Phillips Photography,

14 Chamber News | NOVEMBER 2019

The Ambassador Committee honored Lynda Billars, The Lynda B. Advantage Corp-Lynda Billars KW, with the Ambassador of the Year award. From left: Chamber Membership Development Manager Amy M. Farr; Ambassador Committee Chair April Meyerink, Black Hills Federal Credit Union, Ambassador of the Year Lynda Billars; and Board of Directors Chair Bobbi Thury, Legacy Law Firm, P.C.

The 2018-19 Diplomat Committee Team Captains were recognized for their year of service. From left: Gita Hendricks, MG & Associates/Yoli BB; Carrie Dragt, American Cancer Society; Brad Nelson, Keller Williams Realty of Sioux Falls; James Payer II, Girl Scouts-Dakota Horizons; Cindi Johnson, Range Printing; Derrick Karsky, Farmers Insurance Group/Karsky Agency; and Darci Hustrulid, Arthritis Foundation Upper Midwest Region. Not pictured: Lindy Hill, Avera Health.

New Faces & Promotions

Good Deeds

Kassidi Smith joined the Boys & Girls Clubs of the Sioux Empire as the Early Learning Program Director at the 14th Street and Eastside Learning Center locations. She will serve in the same role when both learning centers combine and relocate to the Empower Campus at the former School for the Deaf campus this winter. Kiley Metz also joined BGCSE as the Community Relations and Volunteer Coordinator.

Smithfield Foods announced a five-year contribution to Southeast Technical Institute, totaling more than $250,000. The $50,000 yearly contribution is part of the Southeast Tech New Opportunities for Workforce Development (NOW) Campaign, which focuses on a variety of workforce development initiatives that provide customized educational programs to meet regional employment needs.

Preston Meline has joined Sioux Falls Federal Credit Union as executive vice president of strategy and service. TSP, Inc. has hired Ed Lund as a project manager and quality control/quality assurance specialist in their Sioux Falls office. Lund is a well-respected construction-services professional with nearly 45 years in the industry.

Honors & Awards South Dakota Biotech Association honored two key leaders in advancing the state’s biotech industry with its sixth annual awards for excellence. Dave Link, Dakota State University, was named the 2019 recipient of South Dakota Biotech’s LIVE award, recognizing Leadership, Innovation, Vision and Excellence. Dan Engebretson, The University of South Dakota, was honored with the Distinguished Collaborator Award for his work connecting higher education and industry, which is critical to fostering biotech talent and business growth in South Dakota. MarketBeat has been recognized as one of the “Best Entrepreneurial Companies in America” by Entrepreneur magazine’s Entrepreneur360™ List, a premier study delivering the most comprehensive analysis of private companies in America. MarketBeat was the

only South Dakota-based company to make the list, coming in at #158. The study recognizes MarketBeat as a well-rounded company that has mastered a balance of impact, innovation, growth, leadership and value. The American Institute of Architects’ North Central States Region recognized TSP, Inc. as one of the inaugural recipients of its Emerging Professionals Friendly Firm Award. The program is designed to foster conversations between established and emerging professionals, ultimately improving the supports that are available across companies. TSP’s application highlighted career opportunities, benefits, mentorship, licensure assistance, conferences and trainings for professional development and meaningful project work offered to architecture students, recent graduates and registered architects licensed within the past 10 years.

Mergers & Acquisitions Houston Engineering, Inc. (HEI) has acquired Boundary Engineering, a firm based in Dickinson, North Dakota. HEI employs more than 200 professionals in offices across North Dakota, Minnesota, South Dakota and Iowa. Spectrum Marketing Services has merged with Range Printing, a third generation commercial printing company based in Brainerd, Minnesota. Range will combine many of the commercial printing capabilities from both facilities into the Brainerd location. The satellite sales offices – including the Sioux Falls office will remain, expanding Range’s service areas. | Chamber News  15


Be Seen

1 2 3 4 1-5 The October Membership Mixer was hosted by

5 16 Chamber News | NOVEMBER 2019

Dow Rummel Village and Journey Group Companies at Dow Rummel Village’s newly remodeled facilities. The Mixer kicked off with a ribbon cutting and attendees enjoyed live music. Guests also had the option to take a tour of the building.

6 Leadership Sioux Falls class 34 met for the first time in October. Their year of development kicked off with a daylong


introductory session held at the Washington Pavilion.

Tr 3.



ss a P r e x i M 2_0__0__0_1__ No. ___


Get in!

Get your Mixer Pass today

The 2019-20 Mixer Pass gets you quick and easy admission to all membership mixers between October 2019 and September 2020 Get yours for just $40 by emailing

Achieving great things for our community When one person comes along with the courage and vision to turn dreams into reality, the future looks bigger and brighter for everyone. Jen Dykstra 605-575-8778 NMLSR ID 400259 Information is accurate as of date of printing and is subject to change without notice. Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2019 Wells Fargo Bank, N.A. All rights reserved. NMLSR ID 399801. AS4918681 Expires 05/2020 | Chamber News  17


Be Seen


9 8 7-18 The 113th Annual Meeting of the Sioux Falls Area

Chamber of Commerce was held on Oct. 22. More than 1,700 Chamber members enjoyed a networking reception, dinner and a program featuring The Poetic Voice Sekou Andrews. Corey Weide, Morgan Stanley Wealth Management, served as the program emcee, while Governor Kristi Noem, Mayor Paul TenHaken and 2019-20 Chair of the Board Bobbi Thury, Legacy Law Firm, P.C., addressed the audience. The program also featured performances from Allison Nash, the O’Gorman High School Choir, Steve Grimes and Craig Olson.

18 Chamber News | NOVEMBER 2019


12 11




15 16

18 | Chamber News  19


Be Seen


20 19 Senator Mike Rounds was the featured guest at the Chamber’s final

Inside Washington for 2019. Steve Kolbeck, Xcel Energy, moderated lead a discussion and Q&A session with Sen. Rounds regarding his perspective on activity in Washington, D.C. 20 Members of the Young Professionals Network had a the opportunity to ask questions of Sen. Rounds during A Sit Down with the Senator prior to the luncheon. 21 Jon Setzer, director of Hope Harbor, was the featured guest at a recent A Seat at the Table – one of YPN’s most popular events.

20 Chamber News | NOVEMBER 2019


22 22 Reliabank hosted members of the YPN for an Off the Clock in October.

The Coverage You Want. The Commitment You Need. Business | Home | Health | Life We all need insurance to protect our homes and businesses. You also need the support of professionals who stand by your side— sweating the small stuff so you don’t have to. Fischer, Rounds & Associates combines the coverage you want with the commitment you need. That’s at Your Service. At Your Side.

Call Us in Sioux Falls Phone: 605-336-4444 Toll Free: 877-789-3773

2300 W. 49th St. Sioux Falls, SD 57105

Offices also in Mitchell, Pierre, Watertown and Rapid City | Chamber News  21


Be Seen



25 23-25 The Chamber’s Agri-Business Division hosted the second

annual National Farmer’s Day at the Barn. Approximately 200 people attended the family-friendly event to learn about agriculture and show appreciation to farmers.

22 Chamber News | NOVEMBER 2019



26-27 In celebration of Manufacturing Week, YPN members took

behind-the-scenes tours at Showplace Kitchens and Grand Prairie Foods. | Chamber News  23


Be Seen


29 28-29 Chamber members gathered at Security National Bank for coffee and conversation during September’s Morning Mingle. In banking, as in life, we think the small stuff matters. That’s why we dress the part, strive to do the right thing, dot the i’s and cross the t’s, and address little concerns that affect the big picture. It all matters.

24 Chamber News | NOVEMBER 2019

Member FDIC


Community Appeals Scheduled Fund Drives The purpose of the Community Appeals Committee is to qualify and provide orderly scheduling of capital fund drives to the business community.


To build an addition and renovate the McCrossan School and construct an outdoor athletic complex including an outdoor track and soccer/recreational field.

By vetting capital fund drives, the objective of Community Appeals is to affirm the project is a sound community investment and worthy of donor consideration. It is the intent of the Chamber to encourage every business to carefully consider such requests. However, we also acknowledge that many businesses have limited resources for capital fund drives, both in an ability to properly evaluate them and a sufficient budget to contribute. Our Community Appeals process is intended to provide our members with assurance that a Community Appeals campaign Is worthy of investment.




To provide affordable, long-term housing for up to 72 offenders with immediate access to substance abuse, mental health, employment and case management services.

For more information on the Community Appeals Committee, call Mike Lynch at (605) 373-2008. | Chamber News  25

26 Chamber News | NOVEMBER 2019




For the Sioux Falls Area Chamber of Commerce

When Nancy Savage opened Child’s Play Toys in downtown Sioux Falls 10 years ago, the local economy was down. “We opened on Black Friday in 2009, and I held my breath,” Savage said. However, she believed in her vision and told herself that kids will always need toys, and parents and grandparents are always going to want to buy them. “The people of Sioux Falls clearly saw a need for what we brought to the marketplace, and I’ve been so happy, even 10 years later, with the awesome response,” she said. Savage worked in corporate retail in larger cities like Houston, Los Angeles, Indianapolis and Seattle. Savage wanted to create an experience modeled from years of exploration with her own daughter, Isabella, at parks, museums — and toy stores. “I really feel like Isabella and I saw some of the best toy stores when we spent so many days together, and it really

inspired me to do the same thing in my hometown. Ten years ago, I moved back to Sioux Falls with one specific plan in mind, and that was to recreate some of the magical toy stores that Isabella and I had visited so many times,” she said. Creating an experience is key to success for many small businesses. Savage said it’s getting harder to own a brick and mortar store while competing with the Internet. Her store has a website, a Facebook page and an Instagram account. “I understand and appreciate that people like to buy online, which is why we have that ability to both sell and market our products on the Internet,” she said. “But for us, it’s all about the experience. We honestly do more than sell products. We sell an experience for parents and grandparents to bring their children to the store, to shop, to dream, to play, to have fun. You can’t get that online.” Savage also believes in what she calls the power in numbers, using resources like Downtown Sioux Falls, Inc. and the Sioux Falls Area Chamber of Commerce to promote her business.

Child’s Play Toys owner Nancy Savage works in her store in downtown Sioux Falls. | Chamber News  27


Above: Child’s Play Toys employees help a customer at the store in downtown Sioux Falls. Right: Sisters Stacey (this page) and Leslie (facing page) Malmgren model clothing carried in Love Marlow, their women’s boutique located at Lake Lorraine.

“I love the Sioux Falls community, and there’s no doubt I want the leaders of this community to know what Child’s Play Toys is all about,” she said. “I tell my daughter all the time how important it is to be involved in community and that’s what makes Sioux Falls great.” Savage wanted to expand Child’s Play Toys after the first few successful years and considered other cities like Fargo, Des Moines and Lincoln — but wanted to stay in Sioux Falls and thought the market could handle a second store. This month she opens her second location in western Sioux Falls in a new retail space on the east side of Lake Lorraine. “When I saw the plans and vision for Lake Lorraine, I knew that’s where I wanted to be. I love what Lake Lorraine already is, and when I go out to our new store, I envision what all it will become, and our toy store will be a perfect fit there,” she said. Over on the west side of Lake Lorraine, sisters Stacey and Leslie Malmgren are celebrating their first year in business as owners of Love Marlow, a women’s boutique that caters to sizes 12-28.

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“When we were developing Love Marlow, the first thing our mentors would say is that you’ll be married to your business. What we didn’t realize is that it’s not just a marriage, it’s a marriage plus having triplets and a puppy. When you love what you’re doing, the work and hours you put in are totally worth the moments of chaos,” they said. Though they wanted to be supporters of local businesses, the Malmgrens were frustrated with the limited shopping options for curvy and plus-sized women. Rather than waiting for someone else to create a store geared toward the averagesized woman, they decided to create the store themselves. The sisters brought their background in the bridal industry in helping women feel beautiful on their special day, to their boutique where they focus on helping women feel beautiful every day. The sisters decided early on that they wanted to be good stewards of the community and the surrounding area. To accomplish this, they hold events at the boutique that are informative, empowering and fun. They also do different things to support local non-profits such as clothing drives for Dress For Success.

Celebrate Small Business Saturday Small Business Saturday was founded by American Express Open in 2010 to be celebrated on the Saturday after Thanksgiving. This year it falls on Saturday, Nov. 30 — between the big box shopping days of Black Friday and Cyber Monday. This day was created to rally communities to support small businesses during the holiday season. The Small Business Association has been a cosponsor since 2011, encouraging independent businesses to use this opportunity to drive more traffic to their brick and mortar stores, as well as online. This is the 10th year of this special event. Locally, small businesses use the day to help drive traffic to their stores. In 2018, Downtown Sioux Falls shared a proclamation to celebrate small businesses and encourage shopping on Small Business Saturday. Plans are in the works to repeat this in 2019, said Sadie Swier with Downtown Sioux Falls, Inc. “We love having Small Business Saturday downtown — but it’s all over the community. Last year there were more than 30 businesses that did some sort of promotion or special to get people into their doors and give people an overall experience,” Swier said. “We’re working together to push that message of help your neighbors, help your friends, help your family, because those are the people who benefit from those dollars.” Using the Small Business Saturday Facebook page, small businesses can get access to free marketing and promotional tools developed for this day as well as other resources. Shoppers want an experience, Swier said, and by collaborating for events like Small Business Saturday, businesses can work together to create opportunities to bring people to their stores. Details are still finalized for Downtown’s 2019 Small Business Saturday. Other small businesses throughout the community will also have specials with the intent of bringing people into their brick and mortar stores. “Shoppers will sense that special experience of community that you cannot get by yourself when you’re shopping in your pajamas. Small Business Saturday offers a chance to experience community by helping your friends, families and small businesses — and you don’t have to get up at 5 a.m.,” Swier said. | Chamber News  29


Did you know? Small businesses are the nation’s job creators. They have generated 65 percent of net new jobs since 2000.

For every $100 spent at a local business, $68 stays in the community. For every $100 spent at a national chain store, $43 stays in the community.

“Sioux Falls and the surrounding area are great because even though Sioux Falls is a growing community, it still holds on to its small-town roots,” they said. They decided early on that they wanted to be good stewards for the area. “We, as well as our business, like to practice being a conscious or educated consumer as much as possible, so we try to do as much business with local retailers or companies.” Small business — defined by the Small Business Association (SBA) as independent businesses with 500 employees or fewer — helps drive South Dakota’s economy, accounting for just over 96 percent of businesses in the state. These companies annually pay out $7.4 billion in payroll. Nationwide, small businesses also play a key role in the economy, accounting for 99.9 percent of all firms. Small businesses are the nation’s job creators — they have generated 65 percent of net new jobs since 2000. Firms with fewer than 100 employees have the largest share of small business employment. Locally, of the 2,000 Chamber members, approximately 60 percent of businesses have 10 or fewer employees. The South Dakota Small Business Association (SBA) is a great resource for business. SBA is one of the sponsors

More than 86,000 small businesses call South Dakota home; they employ more than 58% of all South Dakota employees.

The percentage of Chamber Members with 10 and fewer employees (small business) is 60%.

Veterans are an integral part of small businesses; 1 in 10 small businesses in the U.S. (and South Dakota) is owned and operated by a veteran. Source: U.S. Small Business Adminstration 30 Chamber News | NOVEMBER 2019

Judy Kent owns and operates a residential cleaning business, Cleaning by Judy. Kent says community support is key to her success.

South Dakota Small Business Association Director Jaime Wood speaks to the Chamber’s Military and Veterans Affairs Committee about the resources available to veterans who are business owners.

of Small Business Saturday, which is being promoted this month to encourage independent businesses to leverage the day to drive more traffic to their brick and mortar stores as well as online (see sidebar). In addition, the sixth annual National Veterans Small Business Week is Nov. 4-8. The SBA offers the Veterans Business Outreach Center as part of its local programming, which assists veterans of any era, including spouses, in starting, purchasing or growing a business. The Center assists in transition back to the workforce, provides business training and workshops, as well as counseling and mentoring. Veterans account for 2.5 million businesses nationwide, according to an SBA survey conducted of business owners. During this week, the SBA will highlight different topics related to the veteran entrepreneurship journey.

Social media, special events and creating an “experience” all contribute to small business — or any size business — success. There’s also something to be said for good oldfashioned service. For Judy Kent, owner of Cleaning by Judy, referrals have helped her grow from a one-person operation to running a business with 28 employees. Kent liked keeping her house clean, and someone suggested she should start her own business. So in 1996, she did. She was able to work Monday through Friday doing something she enjoyed and that she felt she would be successful at doing, she said. Ten years ago, Kent slowly started adding staff. “I was getting more and more referrals and I became too busy to do everything myself,” she said. “I never envisioned growing. It just evolved.” Kent uses resources like the Sioux Falls Area Chamber of Commerce to take advantage of advertising opportunities and to keep up with new businesses joining the community. She also works to keep money local by using other small businesses whenever possible, from repairing equipment to maintaining her fleet of vehicles. Statistics from the U.S. Small Business Administration show that for every $100 spent with a local small business, $68 stays in the community, verses $43 spent at a chain store. But providing excellent service is still key. “It’s the repeat business and the referrals that make a difference,” she said. “Referrals show that they are happy with the service we are providing them and that they think our pricing is fair and honest.” | Chamber News  31


Holiday Gifting

Great gifts for corporate giving When it comes to corporate gift giving, Chamber member businesses have you covered. Show your appreciation to clients, business contacts, vendors and employees with a gift from a local business that invests in our community!

Find a Chamber member business for your holiday gifting or parties in the Chamber Directory at



Give the gift of Breadsmith this holiday season. Our most popular box option is Honey White, Honey Wheat, Jam and Peanut Butter. Or, design your own with any combination of bread, cookies, scones, granola, jam, holiday treats and more. Our boxes fit any budget and we can accomodate any quantity you desire from one to five hundred. Breadsmith gift boxes will be the tastiest treat you deliver this holiday season!

Show your most valuable clients how much you appreciate them with this beautiful Jimmy Hourihan Cape. The cape is made in Dublin, Ireland and will keep its wearer warm with 100% pure new wool.

BREADSMITH GIFT BOXES Phone: (605) 338-1338 Price range: $5 to $45

JIMMY HOURIHAN WOOL CAPE Phone: (605) 333-9700 Price: inquire at store



Support local artists through your holiday gifting this year. A custom framed image from a local artist is a unique and memorable gift for your clients or colleagues. CUSTOM FRAMED IMAGES Phone: (605) 336-9737 Price range: Custom frames start at $39.50 each

32 Chamber News | NOVEMBER 2019

Take advantage of Nothing Bundt Cakes corporate holiday gift program! Pre-pay for your $250+ order by November 30 and receive 10% off. Pre-pay between December 1-15 and receive 5% off. Delivery available HOLIDAY BUNDT CAKES upon request. Phone: (605) 799-1013 Price range: Individual cakes range from $5-$43


Public policy process determines advocacy positions Your Chamber is an effective influencer in the arena of advocacy for all levels of government: city, county, school, state and federal. Our team regularly attends local government meetings, along with having “boots-on-the-ground” in Pierre during the legislative session. At the federal level, the Chamber is a convener of conversations between our members and our congressional delegation. Recent examples include Inside Washington luncheons and the Washington D.C. fly-in. We also keep our members informed about our advocacy efforts through the weekly publication of the Chamber Advocate, which includes our podcast. DEBRA OWEN

Sioux Falls Area Chamber of Commerce

...IMC members are thoughtful and committed to their work.

It is privilege to serve as the voice of business on behalf of our members. Our advocacy efforts often place the Chamber at the center of public policy issues and allow us to be a partner in shaping the future of our community. Our advocacy work is directed by Chamber members. The Issues Management Council (IMC) bears the responsibility of making recommendations to the Board of Directors on a myriad of public policy issues. The Council meets monthly and is tasked with carefully analyzing the impact of public policies on our business community. A recent example is the presentations from experts in the hemp industry as the Chamber seeks to understand all of the implications of possible proposed legislation. The work is challenging, but IMC members are thoughtful and committed to their work. Each year, IMC reviews and edits the Chamber’s policy statements. This document is foundational to our advocacy efforts and guide activities throughout the year. The policy statements represent a set of core beliefs rather than specific actions or initiatives. As such, policy statements tend not to change drastically from year to year. Instead, they are edited for context, outdated sections may be removed, or new sections may be added if necessary. The most recent additions came in 2018, when Agriculture and Health Care were included in the policy statements. As they stand today, the Chamber’s policy statements include the following section titles: Quality of Life; Taxation; Development Incentives; Business Climate; Education; Infrastructure; Environment; Government; Visitor Industry; Accessible Housing; Workforce; Diversity and Inclusivity; Business Development; Agriculture; and Health Care. This year saw no major changes to the policy statements, and last month the Board of Directors approved recommendations from IMC. Again, our policy statements act as guiding principles for the chamber’s advocacy efforts and do not change dramatically from year-to-year. The complete policy statements can be found on the Chamber’s website under the advocacy tab, at I encourage you to review them, as all the Chamber’s advocacy work begins with these statements. | Chamber News  33


Participants at the 2018 Veteran’s Day program.

Program planned for Veterans Day Among the great days of national remembrance, none is more deeply moving to Americans than Veterans Day. The Sioux Falls Area Chamber of Commerce’s Military and Veterans Affairs Committee, in partnership with local veterans’ organizations, will host a Veterans Day program on Monday, Nov. 11, 2019 at 10:30 a.m. The event will take place at Lincoln High School, located at 2900 S. Cliff Ave. Andy Cahoy will be the featured speaker at this year’s program. Cahoy graduated from West Point in 2009 as the class valedictorian and then served as an infantry officer in the U.S. Army for 5.5 years. He is a graduate of U.S. Army Ranger school, an Afghanistan

34 Chamber News | NOVEMBER 2019

combat veteran with a Bronze Star and a former officer of the Army’s elite “Old Guard” ceremonial unit in Arlington, Virginia. After leaving active duty, Andy graduated with his MBA from Stanford ANDY CAHOY Graduate School of Farmers Business Network Business as an Arjay Miller Scholar. He joined Farmers Business Network in 2015 where he now serves as vice president of commercial operations. Cahoy is a native of Aberdeen and resides in Sioux Falls with his wife and three children.

VETERANS DAY Monday, Nov. 11, 2019 10:30 a.m. Lincoln High School The program will also feature a mass colors presentation of flags from various military, veterans and service and civic club organizations in Sioux Falls, along with a performance by the Singing Legionnaires of American Legion Post 15. The Veterans Day program is free and open to the public.

Gates to lead membership activities for Chamber An experienced nonprofit executive is the new Membership Director for the Sioux Falls Area Chamber of Commerce. Jami Gates started her new role with the Chamber on October 14.

“We are so pleased to welcome Jami to the Chamber team,” said Chamber Interim President Dr. Dave Kapaska. “Serving members is at the center of everything the Chamber does, and Jami’s track record in outreach, collaboration and management make her a great fit for this position.”

Gates was most recently the Executive Director for Big Brothers Big Sisters of the Sioux Empire from 2013-2019. She has also previously held positions with the American JAMI GATES Cancer Society Midwest Division and Junior Sioux Falls Area Achievement South Dakota. With nearly two Chamber of Commerce decades in non-profit management, development and corporate relations, Gates is experienced in working with boards, volunteers and staff to achieve a goal.

Gates earned a B.A. in Business Management from University of Sioux Falls. She is a long-time community volunteer, currently serving as a Washington Pavilion Husby Performing Arts Center Board Member, Sanford Metro Consumer Advisory Council Member and has been teaching Junior Achievement in elementary school classrooms for 21 years.

Partners in the success of your business. Cain Ellsworth provides service beyond the numbers. Our Services Include: Accounting & Payroll Assurance Business Improvement - Strategy & Coaching Estate & Succession Planning Tax Planning & Preparation Tax Credit Optimization HR Services

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5130 E. 57th Street Sioux Falls, SD 57108 P: 605.610.4611 | Chamber News  35


Glory House Apartments will positively impact individuals, community Community Appeals Campaign to provide transitional housing BY MIKE LYNCH

Sioux Falls Area Chamber of Commerce

Transitions are often challenging. Sometimes they are life-altering. For over 50 years, the Glory House has helped clients in the justice system and other persons addicted to drugs and alcohol by offering housing, treatment and a transitional path toward a better life. In 1975, the first building on the present campus opened and by 1988, Glory House broke ground on a 28-bed addition. Throughout the years, its services have continued to expand and by 2008, Glory House opened the Sands Freedom Center to house female clients and outpatient services. At present, nearly 90 clients are housed and the need to expand once again has arrived. On Nov. 1, Glory House will begin “Building Hope” a Sioux Falls Area Chamber of Commerce Community Appeals campaign to construct a 72-unit efficiency apartment complex next door to its current campus on South West Avenue. The City of Sioux Falls has partially donated the land in return for an agreement to build affordable housing. The first 25 units are currently under construction and are scheduled for completion by the end of this year. The Community Appeals campaign will help Glory House construct these apartments and offer them to members of the community at a very affordable rate. A goal of $1.35 million has been set for this portion of the campaign, which will run through March 2020. Securing accessible housing can be a challenge for anyone and the level of difficulty intensifies when clients successfully complete 36 Chamber News | NOVEMBER 2019

BUILDING HOPE Community Appeals Campaign for Glory House Apartments Goal: $1.35 million Nov. 1, 2019 – March 31, 2020 their recovery program at Glory House. They often hit an immediate roadblock due to a limited number of housing units that will accept tenants with criminal records and/or a history of drug abuse. They may have nowhere to go except the same risky situations that got them into trouble in the first place. The Glory House Apartments will offer clients clean, affordable, safe and sober apartments and will improve their odds of a healthy and successful future as they enter the Sioux Falls area workforce. Enhancing workforce continues to be a priority in our community and with 85 percent of Glory House clients becoming members of the local workforce within a few weeks of their arrival, this segment of the population is fortifying the formula to fill a void that some businesses have. With a seamless transition from receiving services at Glory House to residing at the Glory House Apartments, many clients will be able to remain in our community, keep their job, pay their taxes, contribute to the local economy and maintain the stability and sobriety required for a successful future.

The 2016 Sioux Falls Affordable Housing Needs Assessment affirmed this by stating, “Stakeholders say it is incumbent on businesses and employers to support affordable housing. They see affordable housing as workforce housing and point out its importance in economic development: affordable housing helps recruit and retain employees.”

One fact that most people may not know about the Glory House’s residents, yet relates directly to the organization’s mission, is that at least half of its residential clients have minor children. Helping these mothers and fathers to stay clean and sober contributes to family stability, giving these children the prospect of a brighter future at school, in their neighborhoods and as members of the local workforce someday.

According to Minnehaha County Sheriff Mike Milstead, the positive impact from a successful campaign will have multiple benefits for not only clients, but also the general population. “I can’t overstate the value that the Glory House provides in our community when it comes to providing a safe living environment with easy access to substance abuse services. Providing long-term housing with support services and extending the length of sobriety can reduce demands on law enforcement and the courts, save taxpayer dollars, greatly reduce recidivism and even save lives,” he said.

According to Glory House President/CEO Dave Johnson, Glory House has already received numerous inquiries from current clients and others in the community who want a chance to live at Glory House Apartments. “We expect to have the first 25 units rented and occupied very soon after they are finished,” he said. “When you support the Chamber Appeals Campaign, you are contributing to family stability, community safety, tax savings and workforce development. Your support is greatly appreciated!”

Sioux Falls Police Chief Matt Burns said that health and recovery are among the greatest attributes the Glory House brings to the community. “Addiction to drugs and alcohol is the root of many problems we experience in our City. Having resources available to help people overcome substance abuse is an invaluable tool that has a positive ripple effect throughout the community. The Glory House provides a safe and supportive haven and gives those suffering from addiction the tools to help overcome that addiction.”

John F. Kennedy stated, “Change is the law of life. And those who look only to the past or present are certain to miss the future.” When local businesses and individuals make a gift to this project, Glory House clients will be provided a high probability of success and a reclaimed life leading to safe, enjoyable and productive days ahead. The Sioux Falls Area Chamber of Commerce Community Appeals Committee has endorsed this campaign and encourages your support. For more information, visit



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SIOUX FALLS LOCATION – 85TH & MINNESOTA Sioux Falls I Tea I Hartford I Humboldt I Watertown I Estelline I Hayti I Hazel *Ultimate rate Annual Percentage Yield (APY) paid on balances between one penny and $25,000 APY or 0.25% paid on all amounts above $25,000 each cycle the minimum qualifications are met. Rate qualifications per statement cycle include: 15 check card purchases; set up one direct deposit, one ACH auto debit from account, or one bill pay; and enroll and receive electronic statements. If you do not meet the qualifications per cycle, your account will still function as a free checking account earning Base Rate 0.05% APY. Rates effective as of 09/19/19. We may change the APY at any time after the account is opened. No minimum balance required, however, you must deposit $50 to open this account. Available to personal accounts only. No monthly service charge. Subject to approval. | Chamber News  37


State veterans cemetery honors those who served Veterans of the United States Armed Forces have sacrificed greatly in service to our country. One way that our state can express our gratitude for their service is to ensure a dignified finalresting place to honor them and their eligible dependents.


...the state veterans cemetery is a project for veterans by veterans.

There are over 40,000 veterans living in eastern South Dakota, southwest Minnesota, northwest Iowa and two counties in Nebraska. Currently, the nearest veterans’ cemeteries are either Sturgis, South Dakota or Fort Snelling in St. Paul, Minnesota. This makes it very difficult and expensive for those living in this region to have a military burial.

South Dakota Veterans Council President Terry Paulsen and Vice

President Ken Teunissen with Governor Kristi Noem at the groundHappily, this will soon change. Several indibreaking for the new state veterans cemetery. viduals, organizations and government entities have collaborated to make possible a new state veterans cemetery to be located north of Sioux Falls.

Many of our South Dakota veterans spent over a decade working on the project. It would not have been possible though without help from others. During the 2018 South Dakota Legislative Session, veterans, veterans service organizations, legislators, lobbyists, Sioux Falls community leaders, the South Dakota Department of Veterans Affairs (SDDVA) and the governor all came together to secure passage of legislation authorizing SDDVA to establish and maintain a state veterans cemetery in Minnehaha County. Senate Bill 91 was introduced with 104 sponsors and was approved unanimously by both the House and the Senate. The legislation authorized SDDVA to seek federal funding from the National Cemetery Administration. The City of Sioux Falls gifted the state more than 60 acres of land just north of the I-229/I-90 interchange, off Slip Up Creek Road and 477th Avenue. In addition, the Federal Department of Veterans Affairs awarded the State a $6.9 million National Cemetery grant to get the project across the finish line. Key supporters from the Sioux Falls area include: the South Dakota Veterans Council, Sioux Falls Municipal Government, Stockwell Engineers, Journey Construction, Mapleton Township, State Senator Jim Stalzer and State Representative Larry Zikmund. This cemetery will be built in ten to twelve phases and will provide for a total of 7,320 pre-placed crypts, 13,179 in-ground cremains sites, 7,920 columbarium niches, and 100 memorial wall markers for a total of 28,519 burial sites. A groundbreaking was held on September 9 for phase one of this project. This portion of the project will develop approximately 12.9 acres and will include 2,319 burial sites, a main entrance, an avenue of flags, an administration building, a maintenance facility, roads, an assembly area, a committal shelter, scatter burial area, a memorial walkway, landscaping and supporting infrastructure. Senate Bill 91 also authorized the South Dakota Veterans Council to establish an endowment fund for future maintenance for the state veteran’s cemetery. The Council partnered with the South Dakota Community Foundation to establish the endowment. The state has committed to an annual contribution of $150,000 and the remaining funds will be privately raised. More information on the State Veterans Cemetery, including a pre-application form, can be found at This South Dakota state veterans cemetery is a project for veterans by veterans. It was their passion for this project that kept the momentum going and made the dream a reality. This cemetery will be a tribute to patriots. It will immortalize the sacrifices that have been made for our freedoms. To all that supported the first step in this endeavor, a big heartfelt “thank you.” Ken Teunissen is a twice-wounded United States Army Veteran. He is a member of the Chamber’s Military & Veterans Affairs committee and has been advocating for veterans since 1998.

38 Chamber News | NOVEMBER 2019


Finding an Internet Provider for Now – and the Future Every business faces challenges. From choosing a location to hiring the right people to financing your operation – the decisions can begin to feel like a never-ending parade of paperwork and red tape. Today’s businesses have another, more modern problem to add to their list: choosing an internet provider – and choosing the right kind of connection for your ever-evolving SAMANTHA GIBSON operation. How do we choose between DSL Midco and cable? What’s more important: customer service or download speed? Do we have to choose? Do we need to worry about latency? What exactly is latency? (Hint: keep reading to find out.) If you’re a small business owner who is not well-versed in the nuances of internet technology, you don’t have to worry. We’ve put together a few tips to help you make the choice that’s right for your business.


First, do some research on different providers. We suggest asking your business colleagues about which provider they use – and others that they may have used in the past. You should make sure that your provider has positive customer feedback from not only your colleagues, but from online reviews as well.

KEY CONSIDERATIONS Reliability Even the smallest disruption in service can be disastrous for a small or medium-sized business. A slow, unreliable connection will lead to problems like choppy web conferencing, delayed email and chat, glitchy video viewing and other issues that decrease productivity. That’s where latency comes into play. While you can have the right amount of bandwidth to power your connection, latency is the amount of time that it takes for your data to travel – which can make your connection seem unreliable. Your provider should be able to guarantee consistent service with consistently low latency, all backed up by strong customer support. Security Protecting your business and your customers from possible threats is something every business owner should keep top of mind, especially if you have multiple locations or are dealing with sensitive data. Private networks are a great option that can help keep your information and your customers’ information safe. Having a dedicated fiber network or Ethernet service is a great option if you’re dealing with high internet demands or a complex security system.

SCALABLE SPEEDS Finally, you’ll want to find a provider who offers a good price-perspeed value. Put it another way, you’ll want to find an internet service provider (ISP) who delivers the right mix of quick, scalable speeds and reasonable pricing. For many small businesses, a basic connection is all you need to perform online activities like email, video conference calls and web browsing. Stay within your budget by making sure you’re not overpaying for a standard connection – or for speeds you don’t need. Reliability. Security. Scalable speeds. Cost. It’s a lot to think about, but the choice doesn’t have to be a difficult one.


Midco Business delivers high-speed, reliable internet to businesses both big and small, including Papa Woody’s Wood Fired Pizza here in Sioux Falls. Here’s what owner Lisa Esser had to say in a recent interview about her Midco services. “I felt like Midco was the perfect choice for us,” Esser said. “It wasn’t out of our reach. Midco made me feel like I was a big corporation, but took care of me like I was a small business owner. It was affordable, convenient, professional. It was everything we needed.” Another perk of partnering with Midco: you can choose a plan that fits your business budget. Not sure which speed package is right for you? Just schedule a consultation and Midco will help you pick a plan that’s a good fit. Get hooked up with a reliable, safe, customized internet solution based on your needs. That way, you can do what you do best: running and growing your business. Request a free consultation online today at or by calling 1.800.888.1300. You’ll be paired with a sales consultant just like me who can get you the service you need. Samantha Gibson is a Midco SMB Sales Consultant based in the Sioux Falls area who specializes in creating multi-service solutions for smallto mid-sized businesses. | Chamber News  39


Modern trends in PTO – does your plan measure up? We are in unprecedented times in the workforce. Historically low unemployment, the high number of job openings, baby boomers retiring at record levels and five generations in the workplace. There were 7.2 million job openings at the end of July 2019, according to the Job Openings and Labor Turnover Report from the U.S. Bureau of Labor Statistics. This was the 17th straight month that the number of job openings was higher than the number of job seekers, which is 6 million.* As your organization’s demographics continue to change, the traditional and nontraditional benefit needs of your associates are also changing. The best way to determine what your associates want is to ask them. We recommend conducting an employee survey or focus groups to gather information directly from associates to assess which workplace policies and benefits will keep them engaged with your organization. You can use this information to determine how to spend your benefits budget and which programs to implement.

organizations ranged in size from 4 to 6,000 employees and revenues ranged from less than $5 million to over $3 billion. The majority of the participants are headquartered in Omaha, Lincoln or Sioux Falls. Results were calculated by number of fulltime employees, annual company revenue and industry breakouts. Overall results were also calculated. Key finding from the overall results indicate that of participating organizations:

DAN LAROCK SilverStone Group

TODD FLICKEMA SilverStone Group

According to an article published by World at Work in July 2019 employees want more from their benefits packages, including more flexible paid parental leave, student loan repayment and more mental health support. In fact, 81 percent of employees in the U.S. state that pensions and benefits affect their loyalty to their employer. In this competitive talent market, it’s vital that organizations start meeting the needs of employees.** Organizations are continuing to be creative in their thinking about how to engage their associates. The one size fits all approach to policies, procedures and practices is not effective. Organizations must take a more tailored approach to meet the varying needs of today’s multigenerational, diverse workforce. For example, organizations need to take into account that one associate may be saving their paid time off to care for a newborn while another associate is saving their time off to care for an aging parent. In order to understand local and Midwest benefits trends, SilverStone Group conducted our third annual Hot Topics in HR and Benefits Survey in May of 2019. The survey included a wide range of topics including: paid time off, parental leave, education assistance, wellness, retirement, dress code, recruiting, compensation, benefits and HR staffing. The 102 organizations who participated in the survey represent a variety of industries including: construction, education, financial services, healthcare, insurance, manufacturing and non-profit. The

52% offer a PTO plan and only 43% of organizations offer separate vacation and sick leave plans

23% offer paid time off to volunteer in the community

17% offer parental leave beyond FMLA

56% offer tuition assistance/reimbursement for full-time employees

96% offer a company sponsored retirement plan

23% contribute 50% of an employee’s contribution up to 6%

19% contribute 100% of an employee’s contribution up to 3%

67% allow employees to dress casually on a daily basis

61% think employee referrals are the best source of applicants

28% use texting to communicate with applicants

78% use a market-based approach for making pay decisions

Our survey validated that organizations are continuing to enhance the programs offered to associates. Survey participants indicated that in 2020 they are considering implementing the following programs: •

Student Loan Repayment (19.64%)

Tuition Assistance/Reimbursement (17.86%)

Certification Bonuses (17.86%)

Health/Wellness Program (16.07%)

Financial Wellness (14.29%)

Parental Leave (12.50%)

Pet Insurance (7.14%)

It is not surprising that 61% of the organizations indicated cost as the biggest challenge to implementing new programs. In addition to cost, a lack of staff to administer programs (14%) and lack of commitment from management (8%) were the next biggest challenges. A full copy of the 2019 Hot Topics in HR and Benefits survey is available through SilverStone Group. Visit to learn more. Dan LaRock is principal and shareholder of SilverStone Group Consultants and Todd Flickema is the agency’s director of professional risk services.

* ** 40 Chamber News | NOVEMBER 2019


Ribbon Cuttings

The Sioux Falls Area Chamber of Commerce holds ribbon cutting ceremonies for members to celebrate joining the Chamber, milestone anniversaries, expansions or remodelings. Ribbon cutting ceremonies are organized free of charge for members and are held Monday through Friday at 11:30 a.m. and 4:30 p.m. The public and all Chamber members are invited to share in the celebration. Call (605) 336-1620 for more information or to schedule your event. Groundbreaking ceremonies are coordinated by the Sioux Falls Development Foundation. Call (605) 339-0103 for more information or to schedule your event.

Amazing Lash Studio

2101 W. 69TH ST., SUITE 101 Amazing Lash Studio is the nation’s largest and fastest growing eyelash extension franchise beauty brand. L to R: Angie Wahl, April Meyerink, Marilyn Moser, Bobbi Thury, April Buysse (co-owner), Lisa Wichman (co-owner) and Travis Buysee. NEW MEMBER

American Red Cross Eastern South Dakota


2925 E. 57TH ST. The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. L to R: Nikki Wajer, Bobbi Thury, Andrea Miller, Nathan Stallinga, Kyle Groteluschen (board chair), Patty Brooks (executive director), April Meyerink, Cindi Johnson and Jenn Reecy.

Atoley Salon and Spa


317 S. PHILLIPS AVE. Atoley is a full-service salon and spa offering a variety of services. They are a fun, trendy and creative group that looks forward to helping people feel confident and look their very best. L to R: Cj Watcher, James Gaspar, Kaci Winter, Marilyn Moser, Liz Erickson (owner), Karla Santi, April Meyerink, Chelsea Munson, Kendra Heiberger, Shaylee Engberg, Derrick Karsky, Tiana Schlup and Melissa Bagheri.

BB Kint Construction LLC Homes built by BB Kint Construction display a stunning modern look, with the latest in design, textures and endless elegance, plus functionality. L to R: Craig Stadtfeld, Stefan Szwarc, Brian Kint (owner), Jackie Stratman, Scott Lawrence, April Meyerink, Lynda Billars and Keith Portner.

NEW MEMBER | Chamber News  41



5800 S. CORPORATE PLACE Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. L to R: Bobbi Thury, Rep. Dusty Johnson, Sen. Mike Rounds, Mike Corbat (CEO), Craig Hansen (site president), Lt. Gov. Larry Rhoden, Sen. John Thune and Mayor Paul TenHaken.

ELO CPAs & Advisors

5000 S. BROADBAND LANE, SUITE 119 ELO is a regional CPA firm with additional offices located in Mitchell, Chamberlain, Huron, Miller and Yankton. L to R: Tom Haber, Bobbi Thury, Cindi Johnson, Pam Olinger (partner), Joe Millar, Matt Mueller (partner), Lynda Billars, April Meyerink and Jay Tolsma. NEW LOCATION

42 Chamber News | NOVEMBER 2019

Heather Elrod – Hegg Realtors, Inc

6225 S. MINNESOTA AVE. Heather Elrod’s goal is to make client’s dreams of home ownership come true whether they are upgrading or downsizing. L to R: Nathan Stallinga, Lynda Billars, Heather Elrod (owner), Cory Weeden, Gene Elrod, Jay Soukup, Pam Olinger and Joe Riley. NEW MEMBER



3401 S. KELLY AVE. Lazaderm offers an extensive menu of cosmetic and laser procedures. Their providers have over 35 years of combined experience to ensure the safest, most satisfying results. L to R: Brittany Wangsness, Scott Lawrence, Dr. Lornell Hansen II (owner), Liz Hansen, Amy O’Connor-Hoback, April Meyerink, Carrie Dragt and Katie Magnison. | Chamber News  43

RIBBON CUTTINGS Next Door Photos Sioux Falls Next Door Photos Sioux Falls is a professional real estate photography and media company. L to R: Kim Van’t Hul, April Meyerink, Dan Doyle, Amanda Scotting (owner), Tate Scotting, Lynda Billars, Craig Lindes, Rhiannon Israel and Steve Van’t Hul.


Pickleball Works Pickleball Works is a part-time business selling for Prolite, Pickleball Rocks and Franklin Pickleball. L to R: Lynda Billars, Rowen Noonan, Sandy Case, Mary Hunt Dybedahl, Robert Noonan (owner), April Meyerink, Karen Noonan, Jay Soukup and Laila Noonan.


Sanford Health

4000 N. HERCULES AVE. Sanford opened a new acute care and orthopedic fast track clinic located at the Sanford Sports Complex. L to R: Bonnie Petersen, Lynda Billars, Bobbi Thury, Matt Dimanson, Jay Soukup, Dr. Brian Tjarks, Terri Carlson, Jon Pociask, Darci Hustrulid, Joe Millar and Dr. Clayton Van Balen. NEW LOCATION

Sioux Falls Area CASA Program


100 S. SPRING AVE., SUITE 140 The Sioux Falls Area Court Appointed Special Advocate Program (CASA) seeks to promote and protect the best interests of abused and neglected children through the advocacy efforts of trained community volunteers. L to R: Nancee Sturdevant, James Gaspar, Brian Sittig, Stacey Tieszen (executive director), April Meyerink, Krista Tschetter (board chair), Lynda Billars, Tim Sturdevant and Mona Schafer.

SiouxperCon SiouxperCon is a fan convention that celebrates several mediums: comic books, sci-fi, fantasy, anime, board games and video gaming. L to R: Brian Broekemeier, Paul Christiansen, Brain Sittig, Kim Hannan, Andrea Miller, Tyson Wharton (board chair), Lynda Billars, Charlie Eccles, Stefan Szwarc, Derek Magnus, April Meyerink and Josh Jurgens. NEW MEMBER

44 Chamber News | NOVEMBER 2019

South Dakota Urban Indian Health

1200 N. WEST AVE. South Dakota Urban Indian Health is a patient-centered medical and behavioral health integrated clinic. L to R: Theresa Henry, Matt Sieler, Mallory Kloucek, Reid Wendel, Don Lee (executive director), Carol Woltjer, Jay Soukup, Christy Nicolaisen, Lynda Billars and Stacie Nissen. NEW MEMBER

Valorem, LLC and Legacy Eldercare Planning, LLC



Valorem helps businesses grow revenues, increase shareholder value and ensure a successful succession at the appropriate time. Legacy Eldercare Planning provides guidance for clients and families through the maze of long-term care planning. L to R: Ryan Pomerleau, Steve Van Buskirk, Felan Link, April Meyerink, Bobbi Thury (co-founder), Jay Soukup, Mayor Paul TenHaken, Jayna Voss (co-founder), Julie Nelson, Vicki Nagel, James Gaspar and Adam Oster. | Chamber News  45


New Members American Family Insurance Terra Koupal Agency Insurance Terra Koupal, (605) 361-2020 5708 S. Remington Pl., 57108

American National Insurance Insurance Eric Reuer, (605) 306-5329 5124 S. Western Ave., 57108

Analysts International

IT Consulting Tim Barry, (970) 481-8529 2329 N. Career Ave., 57107

Big Frog Custom T-Shirts & More Promotional Products Ethan Corbin, (605) 305-4800 3505 W. 41st St., Unit A, 57106

Bloom Room Boutique

Boutique Kelly Donovan, (605) 212-8795 701 N. Phillips Ave., #155, 57104

Carpet Land

Floor Covering Ryan Grossman, (605) 271-6636 4001 W. 34th St., 57106

Sandy M. Case Associate Member

Dakota Vision Center

Optometrists, O.D. Matt Gustafson, (605) 271-0464 5418 E. Arrowhead Pkwy., 57110

David Jones Fashions for Men and Women

Men’s & Women’s Apparel David Jones, (605) 338-7300 5005 S. Western Ave., #130, 57108

46 Chamber News | NOVEMBER 2019

New members are printed in each issue of Chamber News. Following is a list of businesses or individuals who have invested in the greater community by joining the Sioux Falls Area Chamber of Commerce. An online Membership Directory can be found at Want to become a member? Call (605) 336-1620.

DOlmstead, LLC

Shelly A. Johnson Consulting

Hub International

Small Lot Wine

leela & lavender

South Dakota State University

Marketing Consultants Dawn Olmstead, (712) 898-6723

Insurance Brokerage Pat Grieben, (605) 741-5002

Boutique Vanessa Anderson, (605) 271-0984 2101 W. 69th St., Unit #105, 57107

Medcor, Inc.

Health Care Brady Terveen, (815) 363-9500 320 S. Phillips Ave., #202, 57104

Moda Stone

Countertops Kelly Long, (605) 858-0394 5422 Arrowhead Pkwy, 57110

Moda Stone 69th St.

Countertops Kelly Long, (605) 858-0394 1507 E. 69th St., 57108

Obscure Brewing

Bars & Lounges Don Choate, (605) 271-0193 5200 E. Grant St., 57110

Say Anything... Jewelry by Stephanie Wilde

Jewelers-Retail Stephanie Wilde, (605) 695-3997 225 S. Phillips Ave., 57104

Marketing Consultants Shelly Johnson, (605) 929-0983

Associate Member Jaime Hybertson, (605) 254-1091

Schools, Colleges, Universities Karyn Weber, (605) 688-4165

Thunder Road - Sioux Falls Amusement Park Ryan Friez, (605) 334-4181 201 N. Kiwanis Ave., 57104

Vibrant Health Chiropractic

Chiropractors, DC Sarah Kenyon, (605) 271-5774 6116 S. Lyncrest Ave., #105, 57108

WS Construction

Construction Eric Schofield, (605) 275-9726 200 N. Ebenezer Ave., 57107


Member Anniversaries 35 YEARS

Dougherty & Company LLC Financial Planning

Hillman Plumbing & Heating, Inc.

Congratulations to the following members who are celebrating their milestone membership anniversaries this month. They are part of a continued commitment to our community through their investment in the Sioux Falls Area Chamber of Commerce. To learn more about Chamber membership, contact (605) 336-1620 or Find a complete Membership Directory online at

Sioux Falls Tennis Association

Veritiv Operating Company

Syverson Tile & Stone, Inc.

X-Freight/X-Linx, Inc./X-Trux, Inc.

Associate Member

Plumbing, Heating & Cooling Contractors


Lambert Heating & Air Conditioning, Inc.

Tri-State Wholesale Flooring, Inc.

Heating/Air Conditioning/Ventilation

Floor Covering-Wholesale

O’Connor Company


Heating/Air Conditioning/Ventilation

Sayre Associates, Inc. Engineers-Consultants

Stockwell Engineers, Inc. Engineers-Civil


South Dakota Safety Council Safety


Alternative Back Care Clinic, P.C.

1st Cash & Exchange

Packaging, Shipping Equipment & Supplies



Cactus Hills Country Homes

Manufactured Home Community & Sales

Dust-Tex Service, Inc.


Textile Rental & Sales

1st Financial Bank USA

Electro Watchman Inc.

Airway Service, Inc.

Honey Baked Ham Specialty Foods & Cafe

Credit Card Co.

Automobile Repairing & Service

Cherry Creek Grill and Banquet Room Restaurants

Cornerstone Financial Solutions, Inc. Financial Planning

Dakota Fluid Power, Inc.

Security Control Equipment


State Farm Insurance Jason Ahrendt Insurance



Chiropractors, DC

Hydraulic Equipment Sales & Service

Country Inn & Suites

Dakota Land Surveying & Engineering, Inc.

Chameleon Hair Design

Financial Benefits Company

Grille 26, a Division of Vanguard Hospitality, Inc.

Hotels & Motels

Division of Rehabilitation Services Associate Member

Empire Bowl


First Rate Excavate, Inc. Contractors-Excavating

Fulda Electric Service, Inc. Electrical Contractors

Heartland Glass Co. Glass

Engineers & Land Surveyors

Retirement Plans

GF Electric

Electrical Contractors

Rochester Armored Car Co., Inc. Armored Car Services

Safety Village of South Dakota Associate Member

United Rentals

Rental Service Stores

Bread Store

Beauty Salon-Day Spa


Hegg Realtors - Doug English Affiliate-Real Estate

Hidden Paradise Kennels Pet Boarding

Hilton Garden Inn Sioux Falls South Hotels & Motels

Midstates Utility Trailer Sales/ Transport Refrigeration Transportation

48 Chamber News | NOVEMBER 2019

Morgan Stanley Wealth Management - Corey Weide Affiliate-Insurance

Kelly Inns, Ltd.

Hotel/Motel Management

Next2New Auto Sales

Lloyd Residential Group Anita Wetsch

Queen City Concierge

Madison Lawn Care of Sioux Falls, Inc.

Personalized Services

Lawn Care and Snow Removal

Studio 26 Salon & Spa

River Ridge Oral and Maxillofacial Surgical Center

Automobile Dealers-Used

Beauty Salon-Day Spa


605 Running Company Sporting Goods-Retail

All American Towing Towing-Automotive

Burns Auto Sales

Automobile Dealers - Used

Carlson & Stewart Refrigeration, Inc. Refrigeration-Commercial

Hills of Rest Memorial Park Cemetery & Mausoleum Associate Member

Affiliate-Real Estate

Oral & Maxillofacial Surgeon


Restoration-Fire, Water Damage


22TEN Kitchen Cocktails Restaurants

Americold Logistics Warehouses-Refrigeration

Elite Property Management Property Management

First United Methodist Church Associate Member

H Squared Communications

Advertising, Marketing, Public Relations

South Dakota Department of Transportation Sioux Falls Area Office

Keller Williams Realty Sioux Falls Bill Jensen

Associate Member

Affiliate-Real Estate

South Dakota Lions Foundation

Recover Health

Associate Member

Trident Trust Company (South Dakota) Inc. Trust Company

Home Health Care

Wine Time on Main Bars & Lounges

Valvoline Instant Oil Change Automobile-Oil Changes

ICAN, Inc.


Interstates Control Systems Software Development

Joe Pillar Insurance, Inc. Insurance | Chamber News  49


Five questions is a monthly feature on a Chamber volunteer, Chamber member or staff member. Want to be featured here? Call (605) 336-1620.

Five questions with Char Roth Char Roth is the controller and human resources manager for Stan Houston Equipment Co. She holds a BA in economics and political science from SDSU and is a graduate of Leadership Sioux Falls. Roth has served on both the Bid Board and Advisory Council for the Sioux Falls Convention & Visitor’s Bureau and is currently a Make-A-Wish South Dakota Wish granter, EmBe Women’s Leadership mentor and Junior Achievement volunteer. She enjoys spending time with her husband Dan and children Emma and Grant… and she can bake a mean chocolate chip cookie.

Why does your employer choose to be a Chamber member? Stan Houston chooses to be a Chamber member because it is important to be part of the community and to support the potential growth that the Chamber helps attract to the area.

How did you choose your profession? I think it is safe to say I grew into my profession. I love numbers and people, so working in accounting and human resources is a great fit. I am fortunate to combine both.

What is the best piece of advice you have received? CHAR ROTH

Stan Houston Equipment Co.

Don’t be too quick to judge. Early on in my career I met people wearing T-shirts and blue jeans, I had no idea of their occupation. When I did find out I was quite surprised… but I knew them first as a person/customer, so what they did for a living didn’t matter. Everyone has a story, and I love to learn people’s story. Also, be a good listener. The saying “sometimes the smartest person in the room is the quietest” resonates – learn to listen and observe, weigh the facts and make your point.

What is something you are proud of? On the personal side I am a proud parent; I love encouraging my kids to try new things and hope they find their niche in this big world. I am also proud of helping to create Hot Harley Nights 25 years ago, a regional event that draws thousands to Sioux Falls. Most importantly, the event has heightened the awareness of MakeA-Wish South Dakota and contributed a great deal of financial support to a great organization.

What do you think is one of the biggest challenges facing our community today and how should we tackle it? One challenge Sioux Falls is facing is making sure our workforce is diversified. We have a need for a variety of skilled people – at all levels. I think it is great to see local businesses partner with our area schools to promote skilled labor training and employment opportunities. Partnering businesses with high schools to provide job info, career knowledge, training and resources is vital – and hopefully it will help students see the opportunities to stay local and create a livelihood here.

50 Chamber News | NOVEMBER 2019

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Profile for Sioux Falls Area Chamber of Commerce

November 2019 Chamber News  

The official publication of the Sioux Falls Area Chamber of Commerce with business news for members about members.

November 2019 Chamber News  

The official publication of the Sioux Falls Area Chamber of Commerce with business news for members about members.