Singular Group Company Profile

SINGULAR GROUP POWERS THE WORLD’S LARGEST OPERATORS

www.singular.uk

OVERVIEW COMPANY PROFILE OUR SOLUTIONS

www.singular.uk

BE OUTSTANDING WHAT WE STAND FOR Singular is an established brand in the iGaming industry providing the full spectrum of iGaming and omnichannel solutions. There are three key aspects that shape our competitive factor: flexibility, reliability and innovation.

We cater to each client in a bespoke fashion, there is no one-size fits all.

While most of the suppliers strive to simultaneously serve numerous operators, we deliver unique partner-centric solutions to help our clients stand out. This is what sets us apart and makes our business successful in the long run.

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BE OUTSTANDING WHAT WE STAND FOR

FLEXIBILITY

RELIABILITY

INNOVATION

Be Bespoke

Be Ready

Be Ahead

Freedom to be your own brand

Strength backed by years of stability

Capability to shape the future

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100+ employees

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offices

10

regulated markets

10+

years of experience

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RELIABILITY www.singular.uk

Be Ready Strength backed by years of stability

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OUR SOLUTIONS IGAMING PLATFORM SPORTS BETTING CASINO CORE RETAIL PLATFORM

www.singular.uk

IGAMING PLATFORM STRONGER THAN GRAVITY

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iGAMING PLATFORM STRONGER THAN GRAVITY Singular iGaming Platform streamlines all the processes for iGaming operators — from interface design and personalized promotions to data analysis and risk & payment management.

The iGaming Platform gives clients the freedom to create their own brand thanks to the modular architecture of solution. The product has its dedicated team of 50+ employees from product owners, technical leads, data analysts, developers, and support engineers.

The team is diligently working on, not only maintaining, but also upgrading the platform with innovative features built with state-of the-art technology. Our work is organized and delivered via agile development processes in a transparent and proactive manner.

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FLEXIBILITY

#Be Bespoke Entirely customizable Open APIs Adaptable to market

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RELIABILITY

#Be Ready Tier 1 solution 99.9% SLA High scalability

INNOVATION

#Be Ahead Cutting-edge tech stack Player experience-driven Big data insights

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ALL-IN-ONE SOLUTION KEY FEATURES Fully customizable Front-end Management with API integrations Player Account Management with real-time player KPI monitoring and comprehensive payer cards Direct integration of 7000+ games and 50+ LIVE Casino products from the world's leading providers Real-time risk management and fraud prevention via powerful payments and risk management system UI tools for mapping player journeys and optimizing player acquisition, conversion and retention Central data warehouse for real-time data processing and deep product analysis

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Multiple communication channels: push notifications, in-app messages, SMS, email, desktop & mobile web pop-ups

PLAYER PERSONALIZATION MARKETING MANAGEMENT SYSTEM

Multi-stage campaign planning

The Marketing Management System of the Singular iGaming Platform gives all needed information and tools to increase players' lifetime value with individual player journeys.

The system allows for granular segmentation of players in real time by personal data, transactional and gameplay behaviour.

Create, manage, track and analyze affiliate data using both internal tools as well as 3rd party integrations like NetReferer or Income Access.

www.singular.uk

Advanced rule engine, configurable trigger criteria, award definition, notifications and budget preferences

Over 250 fully customizable bonuses with seamless operation across all the gaming verticals

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CASINO CORE PREMIUM GAMING CONTENT

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CASINO CORE PREMIUM GAMING CONTENT Over the last ten years, Singular has achieved unprecedented popularity for its high-end casino games that include versatile and quality products hat touch almost every area of online and retail gambling. Singular Casino Core offers a wide variety of games with numerous bonuses and functionalities available to our clients via single integration. In addition to this, Singular Casino Core Platform features realistic and responsive design, fast loading time, best online casino software and full gaming functionality on mobile.

The company’s product range includes a vast variety of online games, including slots, table games, live dealers, virtual sports, bingo and lottery.

Our gaming partners are only top casino software providers with new and interesting content, focused on delivering a better gaming experience to operators that look for an impressive suite of online casino games.

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FLEXIBILITY www.singular.uk

Be Bespoke Freedom to be your own brand

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SPORTS BETTING OUTSTANDING EXPERIENCE AND PRO-TRADING FUNCTIONALITY

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SPORTS BETTING OUTSTANDING EXPERIENCE AND PRO-TRADING FUNCTIONALITY We are strongly dedicated to continuously improve and upgrade our products taking into account our clients feedback and following market changes.

In 2019, we launched the 4th generation of our Sports Betting Platform that takes user experience to the next level and empowers our clients with unparalleled technology and effective risk management to significantly optimize both their offering and their performance in the long run.

We give our clients maximum flexibility and operational control with plug-in options to extend or replace any modules via open platform APIs.

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OUTSTANDING EXPERIENCE TECHNOLOGICAL EXCELLENCE Market Specific UX Intuitive Ticket History Unparalleled speed Horizontal scalability Intelligent player personalization 250+ automated bonuses, freebets and rewards

Bet Builder

www.singular.uk

EditBet

Cashout

Ticket Drafts

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TRADING FOR PROS DO IT YOURSELF Adjustable margin management

Real-time exposure management

Player micro-segmentation

Comprehensive reporting

In-depth liability and risk limits

20+ advanced bookmaker features

OUR TRADING PARTNERS

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INNOVATION www.singular.uk

Be Ahead Capability to shape the future

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RETAIL PLATFORM SEAMLESS PLAYER EXPERIENCE

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RETAIL PLATFORM SEAMLESS PLAYER EXPERIENCE Singular Retail Platform streamlines your land-based operations.

Along with customer-oriented apps that speed up the booking process, the Platform features a revolutionary mobile cashier system and a powerful screen management software.

This module represents a merged concept of a solution which will provide the same functionality adopted for different kinds of devices, from high-res to portable and small resolution devices, realized as mobile and desktop view. It has an enhanced user experience with the: Ticket booking app - helps customers quickly generate tickets with their own smartphones and place them at the cashier’s desk after booking.

Ticket viewer app - allows customers to scan betting tickets and check their winnings without waiting in the queue.

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KEY MODULES

Shop Management - manage the job assignments and shifts at your betshops, review access and audit trail logs as well as control your daily cash flow.

Cash Desk - optimizes the interactions between players and cashiers Mobile Cashier - application that allows operators to issue tickets without sitting at the cash desk.

Print Solution - easily configure sports fixtures for all leagues and matches and prepare them for printing at your offline betting shops.

Agent System - multi-level System with advanced revenue share configurations and a real-time commission settlement engine.

Terminal Solutions - Gaming and Betting Terminals BetCast - multi-screen TV management system for betshops In Depth Reporting - Shop statistics and betting performance data, reconciliation reports, customizable reports, cashier discrepancy;

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WHY SINGULAR

www.singular.uk

THE TEAM OPERATIONS AND SUPPORT We have a team of dedicated software engineers with proven experience in the iGaming field and high technical skills. Singular has a dedicated team of 100+ employees from product owners, technical leads, data analysts, developers, and support engineers. The team is diligently working on, not only maintaining, but also upgrading the platform with innovative features built with state-of the-art technology. Our work is organized and delivered via agile development processes in a transparent and proactive manner.

High customer satisfaction is not based just on creating a software with exquisite design and innovative features, but also on delivering outstanding experience. For that reason, we have a 24/7 support team which is the central point for communication with our clients. The team consists of experts within the field that can easily filter through the clients’ requests, and answers in a swift and efficient manner at any time.

Routine inquiries Rapid bug fixes Critical issues

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EXCELLENCE IS NOT A SINGULAR ACT BUT A HABIT. YOU ARE WHAT YOU REPEATEDLY DO. www.singular.uk

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WHY SINGULAR SOLUTIONS All-in-one solutions for unique player experiences and effective daily operations Market leading features that engage players and increase their LTV Intelligent player personalization wit marketing automation tools Horizontal scalability with multi-datacenter redundancy support Centralized control for effective risk management Market-specific UX to target local markets Intuitive design for easy navigation Maximum flexibility via Open APIs

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www.singular.uk

Sliema Office Tagliaferro Business Centre, High Street C/W, Gaiety Lane, Sliema, Malta

Tbilisi Office Tbilisi, Georgia 1 26 May Square

Skopje Office Skopje, North Macedonia 43A Franklin Roosevelt 1 000 Skopje

contact@singular.uk +356 (20) 979549

contact@singular.uk +995 (32) 2193009

contact@singular.uk +389 (02) 6151611

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THANK YOU! singular.uk/contact

www.singular.uk