The Weekly Carat - 8 - 9/9/2025

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The Weekly Carat Reaches Its Eighth Edition

We are pleased to share that The Weekly Carat has reached its eighth edition. Since its launch, our goal has been to provide a consistent, reliable source for non-urgent company updates in one central place.

As we continue to evaluate how effective this communication tool has been, you will soon receive [in your inbox] a brief survey. The survey is anonymous and will take only a few minutes to complete. Your feedback is important and will help us determine how best to share information moving forward.

We encourage everyone to participate. Your input will guide decisions about the future of The Weekly Carat and ensure that our communication efforts remain clear, effective, and valuable to all employees.

Thank you in advance for taking the time to provide your feedback.

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SHINE BRIGHT WITH YOUR BENEFITS! Q&A

What is Open Enrollment?

The annual event that allows employees to add, delete and/or make changes to their Benefits.

When is the 2025 Open Enrollment?

Open Enrollment starts Monday, September 15, and ends Friday, September 26 Full schedule on the next page.

What is the effective date of Benefits enrollments, deletions and/or changes? October 1st

What are the Benefits that Day’s Offers?

Harvard Pilgrim Health Insurance (Days pays a portion of premium) -Choice of 3 plans

UNUM Basic Life Insurance $10,000 – Employer Paid

Delta Dental Insurance (Voluntary Benefit)

Delta Vision Insurance (Voluntary Benefit)

UNUM Life Insurance (Voluntary Benefit)

UNUM Short-Term Disability Insurance (Voluntary Benefit)

UNUM Long-Term Disability Insurance (Voluntary Benefit)

UNUM Employee Assistance Program (EAP)

UNUM Supplemental Insurances: Accident, Critical Illness, Hospital

Health Savings Account (Voluntary Benefit)

401(k) Retirement Plan

ESOP Shares

Nationwide Pet Insurance (Voluntary Benefit)

If I have other questions, who do I contact?

Lauryl at an Open Enrollment Event, phone: 207-680-1608 or email.

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SHINE BRIGHT WITH YOUR BENEFITS!

Open Enrollment is just around the corner starting September 15. It’s your annual opportunity to review your benefits and choose the coverage that helps you shine inside and out.

ENROLLMENT SCHEDULE

Open Enrollment Event Date/Time

September 15th – 8 am to 4 pm

September 18th – 10 am to 5 pm

September 19th – 10 am to Noon

September 19th – 3 pm to 6 pm

September 22nd – 10 am to 1 pm

September 22nd - 1:30 pm to 5 pm

September 24th – 9:30 am to Noon

September 24th – 1 pm to 4 pm

September 25th & September 26th

Location

HEM

Nashua, Manchester & Salem

Manchester & Salem

South Portland

Auburn

Topsham

Waterville

Augusta

Missed Employees via Teams

TheMahoneyReport

Platinum Rewards Redemption Period

The Platinum Rewards Redemption Period begins October 1. Don’t forget to register your guests! This program is an excellent way to enhance the value of a current sale, with points eligible for redemption in both October and November.

Automated Text Messages for Repair Pickups

We’re nearing completion of our new automated text messaging system for repair pickups Be sure to ask repair customers how they prefer to be contacted and offer text messaging as a convenient option.

New Service Bins

We’ve introduced new bins to improve service workflow, including an “incoming” bin for jobs intended for the shop and waiting goldsmith review, as well as a mail prep bin for outgoing repairs. These additions provide better visibility into repair progress and create a clear, organized system for locating jobs quickly.

The Brilliant Plan

Off the clock

ROCKIN’ OUT, DAY’S STYLE

Eric, Christian, and Tony recently met up at the Creed concert and had a blast. It’s a great reminder that team bonding doesn’t just happen at work, sometimes the best connections are made when you ’ re just having fun.

ARMS WIDE OPEN

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The Weekly Carat - 8 - 9/9/2025 by Days1914 - Issuu