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We are pleased to share that The Weekly Carat has reached its eighth edition. Since its launch, our goal has been to provide a consistent, reliable source for non-urgent company updates in one central place.
As we continue to evaluate how effective this communication tool has been, you will soon receive [in your inbox] a brief survey. The survey is anonymous and will take only a few minutes to complete. Your feedback is important and will help us determine how best to share information moving forward.
We encourage everyone to participate. Your input will guide decisions about the future of The Weekly Carat and ensure that our communication efforts remain clear, effective, and valuable to all employees.
Thank you in advance for taking the time to provide your feedback.
The annual event that allows employees to add, delete and/or make changes to their Benefits.
When is the 2025 Open Enrollment?
Open Enrollment starts Monday, September 15, and ends Friday, September 26 Full schedule on the next page.
What is the effective date of Benefits enrollments, deletions and/or changes? October 1st
What are the Benefits that Day’s Offers?
Harvard Pilgrim Health Insurance (Days pays a portion of premium) -Choice of 3 plans
UNUM Basic Life Insurance $10,000 – Employer Paid
Delta Dental Insurance (Voluntary Benefit)
Delta Vision Insurance (Voluntary Benefit)
UNUM Life Insurance (Voluntary Benefit)
UNUM Short-Term Disability Insurance (Voluntary Benefit)
UNUM Long-Term Disability Insurance (Voluntary Benefit)
UNUM Employee Assistance Program (EAP)
UNUM Supplemental Insurances: Accident, Critical Illness, Hospital
Health Savings Account (Voluntary Benefit)
401(k) Retirement Plan
ESOP Shares
Nationwide Pet Insurance (Voluntary Benefit)
If I have other questions, who do I contact?
Lauryl at an Open Enrollment Event, phone: 207-680-1608 or email.
Open Enrollment is just around the corner starting September 15. It’s your annual opportunity to review your benefits and choose the coverage that helps you shine inside and out.
Open Enrollment Event Date/Time
September 15th – 8 am to 4 pm
September 18th – 10 am to 5 pm
September 19th – 10 am to Noon
September 19th – 3 pm to 6 pm
September 22nd – 10 am to 1 pm
September 22nd - 1:30 pm to 5 pm
September 24th – 9:30 am to Noon
September 24th – 1 pm to 4 pm
September 25th & September 26th
Location
HEM
Nashua, Manchester & Salem
Manchester & Salem
South Portland
Auburn
Topsham
Waterville
Augusta
Missed Employees via Teams
The Platinum Rewards Redemption Period begins October 1. Don’t forget to register your guests! This program is an excellent way to enhance the value of a current sale, with points eligible for redemption in both October and November.
We’re nearing completion of our new automated text messaging system for repair pickups Be sure to ask repair customers how they prefer to be contacted and offer text messaging as a convenient option.
We’ve introduced new bins to improve service workflow, including an “incoming” bin for jobs intended for the shop and waiting goldsmith review, as well as a mail prep bin for outgoing repairs. These additions provide better visibility into repair progress and create a clear, organized system for locating jobs quickly.

Eric, Christian, and Tony recently met up at the Creed concert and had a blast. It’s a great reminder that team bonding doesn’t just happen at work, sometimes the best connections are made when you ’ re just having fun.

ARMS WIDE OPEN
