Tradebank Welcome Kit 2020

The Smarter Way to Barter

Welcome to

“ Bartering for goods and services can be a shrewd business move.“ – Business Week Online

LET US GROW YOUR BUSINESS WITH BARTER Companies from the Fortune 500 to hundreds

broker will help you strategically buy and

of thousands of other businesses benefit from barter.

sell within the Tradebank network. You will be

As a new member of Tradebank, your business

introduced to many tools and tips that will help

will too.

you to make the most of your trade opportunities.

These pages will introduce you to all the benefits of barter and working with Tradebank. You will find out how the Tradebank network can increase your sales, enhance your cash flow, and improve your bottom line. You will learn how your Tradebank

Bottom line: Trading is a financial tool that will make your business more profitable.

Welcome to Tradebank. Let us get to work.

BARTER MADE SMARTER— WITH TRADEBANK Trade has become a highly valued business method in world commerce and Tradebank is a industry leader. Since

• Gain new customers

our start in 1987, Tradebank has completed millions of

• Keep cash in the bank

trade transactions—each helping our clients to conserve cash and improve their bottom line.

• Pay for purchases with your own products or services

At Tradebank, you will have access to thousands of

• Buy goods at wholesale cost

companies that are new potential customers for your product or service. Plus, you will leave cash in your

• Move excess inventory

business as you trade for goods and services normally

• Fill downtime in your business

bought with cash.

• Improve your bottom line

Getting Started Tradebank is a network where thousands of businesses come together to trade what they have, for what they need. Ready to optimize your opportunities within this vast, dynamic marketplace? Let us get started.

Your Tradebank Account There are two key numbers you will use as a Tradebank member: Merchant Number This seven-digit number is your account number that is used to identify your company and to process sales. The merchant number cannot be used to make purchases on your account, so it is safe to give to your employees who may process sales.

Card Number This 16-digit number appears on your Tradebank card and is required for all purchases. Each cardholder receives a unique number, which allows the owner of the account to track purchases by cardholders.

TRADEBANK CLIENT TOOLS Search and filter a

Directory

Marketplace

variety of goods by category and radius

the go such as processing trades, browsing the local

through our Directory.

marketplace, and more.

Discover hundreds of

Find numerous tips online

goods and services offered on trade, with new items posted daily.

Communications sent

Tradeflash

Mobile App

Access many features on

electronically that provides a new client list, unique items, events and much more.

Trade Tips

at myTradebank.com and in our email subscription on how to better your trade.

Access numerous travel

Travel Tools

resources to better assist your when planning your next trip.

myTradebank.com Our dedicated Tradebank Member website, mytradebank.com, is an invaluable resource for your trade business. Upon acceptance of your application, you will receive an email confirmation to log into the system.

At myTradebank.com you can: • Access your Tradebank account 24/7

• Request new cards and reprints

• View your Tradebank statement/client activity

• Control User/Cardholder access levels

• Search business ads for other Tradebank clients

• Access multiple accounts from one login

• Buy and sell through the Marketplace

• Export account activity to CSV file

• Keep up-to-date with event announcements

• Download PDF files of statements

• Manage your EasyPay profile

• Manage your trade requests with

• Add new cardholders

automated tools

TRADEBANK MOBILE APP The Tradebank Mobile App gives you the ability to barter with anyone, anywhere, anytime.

With similar features to myTradebank.com, the app gives you the ability to access these same features remotely. To get started, simply download the app and log in to your Tradebank account.

With the Tradebank Mobile App you can: • Access your account 24/7 • View your digital Tradebank card • Process your trades • View the Directory • Browse the Marketplace • Manage your account • Make a payment to your account • Access the Live Business Map • Manage your requests & view activity

YOUR TRADEBANK BROKER As a Tradebank client, you will be assigned to a Trade Broker—a professional who is highly knowledgeable and experienced in all aspects of trade, including products and services available on the Tradebank network. As the core resource in Tradebank, your broker will: • Show you how to trade effectively and facilitate trading on a daily basis.

• Serve as an additional salesperson for your company, promoting your business through the Tradebank network.

• Assist you in utilizing Tradebank for all your purchasing needs.

• Keep you informed about the most current trading opportunities.

• Introduce you to other business owners locally and throughout the Tradebank network.

• Partner with you to make and save money.

WORKING WITH YOUR BROKER Tradebank partners with our clients to facilitate and foster each other’s success. As a client, we ask that you work with your broker to reap the maximum benefits from your association with Tradebank.

To assist your broker, you as a client can: • Be responsive to your Tradebank Broker’s calls, emails, and other communications.

• Communicate with your Tradebank Broker regarding your trading experiences.

• Download the Tradebank Mobile App or go to myTradebank.com to stay connected.

• Inform your Tradebank Broker of your business and personal needs, so you will keep informed of trading opportunities.

• Educate your Tradebank Broker as to the products and services you provide.

• Inform your staff not to spend cash before checking with your Tradebank Broker.

SELLING WITH TRADEBANK As the Seller: • Goods and services are to be sold at prevailing retail prices.

• All goods and services priced under T$10,000 must be offered full trade. The amount over T$10,000 for a single transaction may include a cash component negotiated between the buyer and seller.

• Authorization from Tradebank should be obtained at point of sale.

• Obtain pre-approval or have funds set aside in escrow for larger transactions.

• Seller is responsible for retaining their copy of the transaction slip.

• Should the buyer dispute the charge, the seller

• Seller should prepare an invoice for the buyer.

is responsible to produce their copy of the

• Seller is responsible to collect sales tax

signed transaction slip. In the case of telephone

in trade.

• Seller is responsible to remit taxes to the appropriate government agency.

orders, the buyer’s acceptance of the product is considered to be their signature.

• Help keep the Tradebank system fair and equitable. Alert the Tradebank staff to any unfair trading practices.

SELLING WITHIN TRADEBANK How to process a sale: The seller is responsible for obtaining authorization for a Tradebank transaction. The authorization number verifies the funds have been transferred from the buyer’s account to the seller’s account.

For your convenience, we provide several options when processing a sale. These options can be found: • Via the Tradebank Mobile App and the Tradebank mobilePAY App. • Online at myTradebank.com under Post a Transaction.

• Elect to receive PushPay from the buyer. Simply place your Tradebank Seller QR card, which can be downloaded at myTradebank, in your establishment with instructions.

Tradebank Mobile Tradebank Mobile gives you the same features as myTradebank while on the go. Many features include sending or requesting money, browsing the marketplace, managing your account, and viewing your trades.

Seller’s Merchant Number:

Buyer’s Account Number/Expiration Date:

Description:

Authorization Number:

Used to identify your

The buyer’s 16-digit

The description will

The Authorization

company through a

Tradebank card number

show on both the buyer’s

Number signifies that

7-digit number provided

is obtained by the seller

and seller’s monthly

the funds have been

to you at orientation and

at the time of purchase.

Tradebank statement.

transferred from the

on your statement.

buyer to the seller.

Post a Transaction

MobilePay

You can Post a Transaction with ease from any

A tool to help your employees

page at myTradebank.com.

process transactions while securing your account information.

HOW TO BUY WITH TRADEBANK As the Buyer: • Before you make your next cash purchase, call your Tradebank Broker to see if what you are looking for is available on trade.

• Know the difference between the calling statuses of “Broker Only” and “Client Call Direct” and follow these calling guidelines.

• Buyer should identify himself/herself as a Tradebank client and follow trading instructions when contacting another Tradebank member.

• Gratuities are always payable in cash (18% minimum for service industries).

• Brokerage fees for trade purchases and the monthly accounting fee will automatically appear on your monthly statement.

• Overdue accounts will not be authorized for further purchases until past cash fees due are received. Late fees will apply.

• Be aware that it is your responsibility to

• Any issues with policies being broken by other

review the pricing and quality of goods and

clients should be brought to the attention of

services before you make a purchase.

your Tradebank Broker. We appreciate your

Tradebank does not guarantee any product

help in keeping the Tradebank system fair

or service provided by our clients. Should

and equitable.

there be a problem with a product or service, please address it with the seller.

“ Barter makes for good business.“ - USA Today

HOW TRADEBANK PROMOTES YOU Tradebank offers many benefits that promote you and your business. These ways include: • Personal Tradebank Broker

• Tradebank Expos

• myTradebank.com

• Your Tradebank Regional Owner

• Tradeflashes

• Word-of-Mouth Advertising

• Social Media • Networking Events

• National Network of Tradebank Brokers

REFERRALS Referrals play a key role in the success of Tradebank and in the success of all our business owners.

• Earn a T$200 Bonus for each Business Owner you introduce to us who becomes a Tradebank client.

• Which of your friends, family, neighbors, and associates own their own business?

• Which expenses do you currently pay with cash and would rather be purchasing through Tradebank?

• Who has what you want? Who do you want as a customer? Who is currently doing business with a competitor and could be doing business with you?

Talk up Tradebank. Help us provide you with even more trading opportunities.

To access a referral form, visit the myTradebank.com Library or go to tradebank.com/referral

FREQUENTLY ASKED QUESTIONS When should I obtain an authorization? What’s the difference between Client Call Direct and Broker Only designations? How do I handle taxes when trading? What about gratuities?

To find answers to these questions and more, visit mytradebank.com/members/faq

“ Barter gives clients a competitive edge.“ - Kiplinger’s

“ Bartering is a great

strategy for success “ – Forbes

“Bartering serves as an attractive solution for business owners.“ – Entrepreneur Magazine

“ Millions of companies employ barter as a business tool.“ – Entrepreneur.com

WELCOME TO BARTER. WELCOME TO TRADEBANK. Tradebank, Inc.

678-533-7100 888-568-5680

info@tradebank.com tradebank.com myTradebank.com