TB Welcome Kit Brochure

The Smarter Way to Barter

Welcome to

“ Bartering for goods and services can be a shrewd business move.“ – Business Week Online

LET’S GROW YOUR BUSINESS WITH BARTER Ninety-two percent of Fortune 500 companies and hundreds of thousands of other businesses benefit from barter. As a new member of Tradebank, your business will, too.

broker will help you strategically buy and sell within the Tradebank network. You’ll be introduced to many tools and tips that will help you to make the most of your trade opportunities.

These pages will introduce you to all the benefits of barter and working with Tradebank. You’ll find out how the Tradebank network can increase your sales, enhance your cash flow, and improve your bottom line. You’ll learn how your Tradebank

Bottom line: Trading is a financial tool that will make your business more profitable.

Welcome to Tradebank. Let’s get to work.

BARTER MADE SMARTER— WITH TRADEBANK Trade has become a highly valued business method in world commerce. Since our start in 1987, Tradebank has completed millions of trade transactions—each helping our clients to conserve cash and improve their bottom line.

• Gain new customers

At Tradebank, you’ll have access to thousands of companies that are new potential customers for your product or service. Plus, you’ll leave cash in your business, as you trade for goods and services that you would normally spend cash on.

• Buy goods at your wholesale cost

• Keep cash in the bank • Pay for purchases with your own products or services • Move excess inventory • Fill downtime in your business • Improve your bottom line

Getting Started Tradebank is a network where thousands of businesses come together to trade what they have, for what they need. Ready to optimize your opportunities within this vast, dynamic marketplace? Let’s get started.

Your Tradebank Account There are two key numbers you’ll use as a Tradebank member: Merchant Number This seven-digit number is your account number that is used to identify your company and to process sales. The merchant number cannot be used to make purchases on your account, so it’s safe to give to your employees who may process sales.

Card Number This 16-digit number appears on your Tradebank card and is required for all purchases. Each cardholder receives a unique number, which allows the owner of the account to track purchases by cardholders.

Tradebank Client Tools

Directory

Search for specific or generic goods through our directory, Filter them by category, location, or within a defined mile radius.

Marketplace

Find hundreds of goods and services offered on trade by Tradebank members, with new items posted every day.

Tradeflash

Discover through email or myTradebank new members, one-of-a kind items, and one-time sales through our Tradeflash

Mobile App

Access a wide array of features such as processing trades, browsing the local marketplace, and more while on the go.

Trade Tips

Find numerous tips online on how you can better your trade, Find them at myTradebank or through our email subscription.

Travel Tools

Access numerous travel resources with our Travel Tools that better assist you when making a trade for any travel plans.

myTradebank.com myTradebank.com is our dedicated Tradebank member website and an invaluable resource for your trade business. Upon acceptance of your application, you will receive an email to confirm your email address to log into the system.

At myTradebank.com you can: • Access your Tradebank account 24/7

• Request new cards and reprints

• View your Tradebank statement/client activity

• Control User/Cardholder access levels

• Search business ads for other Tradebank clients

• Access multiple accounts from one login

• Buy and sell through the Marketplace

• Export statement activity to CSV file

• Keep up-to-date with event announcements

• Manage your trade requests with automated tools

• Manage your EasyPay profile

TRADEBANK MOBILE APP The Tradebank Mobile App gives you the ability to barter with anyone, anywhere, anytime.

With similar features to myTradebank.com, the app gives you the ability to access these same features remotely. To get started, simply download the app and login to your Tradebank account.

With the Tradebank Mobile App you can: • Access your account 24/7 • Process your trades • Send or request money • Browse the Marketplace • Manage your account • Make a payment to your account • Access the Live Business Map • View your digital Tradebank card • Monitor recent requests & activity

YOUR TRADEBANK BROKER As a Tradebank client, you’ll be assigned to a Trade Broker—a professional who is highly knowledgeable and experienced in all aspects of trade. Working closely with you to facilitate your success, your broker will: • Show you how to trade effectively and facilitate trading on a daily basis.

• Educate your Tradebank Broker as to the products and services you provide.

• Serve as an additional sales person for your company, promoting your business through the Tradebank network.

• Inform your Tradebank Broker of your business and personal needs, so you’ll keep informed of trading opportunities.

• Assist you in utilizing Tradebank for all your purchasing needs.

• Inform your staff not to spend cash before checking with your Tradebank Broker.

• Introduce you to other business owners locally and throughout the Tradebank network.

• Your Tradebank Broker will keep you informed about the most current trading opportunities.

• Partner with you to make and save you money.

Practicing continual communication with your Tradebank Broker

• Ongoing communication with your Tradebank Broker is the key to your success as a Tradebank client.

SELLING WITH TRADEBANK As the Seller: • Goods and services are to be sold at prevailing retail prices.

• Authorization from Tradebank should be obtained at point of sale.

• All goods and services priced under T$10,000 must be offered full trade. The amount over T$10,000 for a single transaction may include a cash component negotiated between the buyer and seller.

• Obtain pre-approval or have funds set aside in escrow for larger transactions.

• Seller should prepare an invoice for the buyer.

• Seller is responsible to collect sales tax in trade.

• Seller is responsible to remit taxes to the appropriate government agency.

• Seller is responsible for retaining their copy of the transaction slip.

• Should the buyer dispute the charge, the seller is responsible to produce their copy of the signed transaction slip. In the case of telephone orders, the buyer’s acceptance of the product is considered to be their signature.

• Help keep the Tradebank system fair and equitable. Alert the Tradebank staff to any unfair trading practices.

SELLING WITH TRADEBANK How to process a sale: The seller is responsible for obtaining authorization for a Tradebank transaction. The authorization number verifies the funds have been transferred from the buyer’s account to the seller’s account.

For your convenience, we provide several options when processing a sale. These options can be found: • Via the Tradebank Mobile App and the Tradebank mobile Pay App. • Online at myTradebank.com under Post a Transaction.

• Elect to receive PushPay from the buyer. Simply place your QR Code, which can be downloaded at myTradebank, in your establishment with instructions.

Tradebank Mobile Tradebank Mobile gives you the same features as myTradebank. com while on the go. The ability to Send or Request Money gives you many features to process a sale. Options such as PushPay and Receive Trade give you ease of access to complete a sale remotely.

Seller’s Merchant Number:

Buyer’s Account Number/Expiration Date:

Description:

Authorization Number:

Used to identify your company through a seven digit number provided to you at orientation and on your statement.

The account number is obtained from the buyer and their 16-digit Tradebank Card.

The description will show on both the buyer’s and seller’s monthly Tradebank statement.

The Authorization Number signifies that the funds have been transferred from the buyer to the seller.

Post a Transaction You can Post a Transaction on myTradebank.com from any part of the website. This allows ease of access for quick posting.

MobilePay Ease of access for your employees to process transactions while securing your account information.

HOW TO BUY WITH TRADEBANK As the Buyer: • Before you make your next cash purchase, call your Tradebank Broker to see if what you are looking for is available.

• Know the difference between the calling statuses of “Broker Only” and “Client Call Direct” and follow these calling guidelines.

• Buyer should identify himself/herself as a Tradebank client and follow trading instructions when contacting another Tradebank client.

• Gratuities are always payable in cash (18% minimum for service industries).

• Brokerage fees for trade purchases and the monthly accounting fee will automatically appear on your monthly statement.

• Overdue accounts will not be authorized for further purchases until the past due amount is received. Late fees will apply.

• Be aware that it is your responsibility to review the pricing and quality of goods and services before you make a purchase.

Tradebank does not guarantee any product or service provided by our clients. Should there be a problem with a product or service, please address it with the seller.

• Any issues with policies being broken by other clients should be brought to the attention of your Tradebank Broker. We appreciate your help in keeping the Tradebank system fair and equitable.

“ Barter makes for good business.“ - USA Today

HOW TRADEBANK PROMOTES YOU Tradebank offers many benefits that ultimately promote you and your business. Whether it is the discovery of new businesses and clients, or the countless alternatives to cash payments, Tradebank promotes you in so many other ways. These include: • Personal Tradebank Broker

• Tradebank Expos

• myTradebank.com

• Your Tradebank Regional Owner

• Tradeflashes

• Word-of-mouth advertising

• Client directories

• National network of Tradebank Brokers

• Social Media • Networking Events

REFERRALS Referrals play a key role in the success of Tradebank and in the success of all our business owners.

• Earn a T$200 Bonus for each Business Owner you introduce to us who becomes a Tradebank client.

• Which of your friends, family, neighbors, and associates own their own business?

• Which expenses do you currently pay with cash and would rather be purchasing through Tradebank?

• Who has what you want? Who do you want as a customer? Who is currently doing business with a competitor and could be doing business with you?

Talk up Tradebank. Help us provide you with even more trading opportunities.

To access a referral form, visit the mytradebank.com Library or go to tradebank.com/referral

FREQUENTLY ASKED QUESTIONS When should I obtain an authorization? What’s the difference between Client Call Direct and Broker Only designations? How do I handle truces when trading? What about gratuities?

To find answers to these questions and more, visit mytradebank.com/members/faq

“ Barter gives clients a competitive edge.“ - Kiplinger’s

“ Bartering is a great

strategy for success “ – Forbes

“Bartering serves as an attractive solution for business owners.“ – Entrepreneur Magazine

“ Millions of companies employ barter as a business tool.“ – Entrepreneur.com

WELCOME TO BARTER. WELCOME TO TRADEBANK. Tradebank International, Inc.

678-533-7100 888-568-5680

info@tradebank.com tradebank.com myTradebank.com