WPx_Nathan Bricklin

4xi Global Consulting

Workplace Experience · WPx

Workplace Experience = Performance When the workplace works, people do their best work. When it doesn’t, everything costs more.

Most workplace strategies look good on paper. The real test is what happens at 8:15 on a Tuesday morning — when someone can’t find a seat, the tech won’t connect, or nobody knows where to go. That’s where strategy meets reality. And that gap is where we work.

Great workplace experience isn’t just about space or technology. It’s about how people, systems, and service come together to deliver consistently — every day, across every location.

ASK YOURSELF: ∙ Do employees know what to expect when they walk in the door?

∙ Are you giving people reasons to choose the office — or just requiring it?

∙ Does your workplace strategy match how people actually work?

∙ When something breaks, do you know why?

We bring enterprise-scale expertise in work design, workplace strategy, change management, and employee experience — with a hospitality mindset that treats every detail as an opportunity.

You don’t have to choose between strategy and execution.

We can help you do both.

SIGNATURE INSIGHT

The First 15min Matter Most If building access is a hassle, finding a seat is a guessing game, the tech doesn’t connect, or there’s no coffee — the rest of the day is already off track.

This is where workplace experience is won or lost.

We focus here first.

WHY WORKPLACE EXPERIENCE? ∙ Employees who can navigate their work environment are more productive and more engaged

∙ A workplace people choose to be in drives collaboration, culture, and retention

∙ Consistent experience across locations builds trust and reduces daily friction

∙ Closing the gap between strategy and lived experience directly impacts business performance

Ready to close the gap?

Start with a conversation. We’ll listen to where things are breaking down and show you where the biggest opportunities are. nathan@4xiconsulting.com · 4xiconsulting.com/workplace

1 | ELEVATE EXPERIENCES EVERYWHERE. | 4XICONSULTING.COM | ALL RIGHTS RESERVED © 4XIGNITE, LLC 2026

HOW WE HELP

01 Experience Diagnostics

02 Strategy Reality Check

03 Employee Co-Creation Workshop

We start by understanding how work actually happens, not just what’s on paper.

We pressure-test your existing workplace strategy against the real experience.

We involve impacted employees early to shape change and communication.

∙ Compare design intent vs. lived reality ∙ Identify gaps in space, technology, services, and expectations

∙ Co-develop change management plans ∙ Build transparent, useful communications — what’s happening, when, and why it matters ∙ Ensure employees can navigate changes smoothly

∙ Employee interviews, observation, and ethnographic studies ∙ Time-spent analysis to identify friction points Output: A clear map of where the workplace is working and where it’s not.

Output: A grounded view of what will succeed and where to focus efforts.

Output: Solutions that employees understand, accept, and adopt.

04 Moments That Matter

05 Workplace Experience System

06 Magnetizing the Workplace

If the first 15 minutes don’t work, the rest of the day is already off track. We prioritize:

When experience breaks down, we identify which lever needs to change.

We help create reasons for employees to choose the office over off-site alternatives.

∙ Seamless building access for employees and visitors ∙ Easy, intuitive seat finding ∙ Immediate, reliable connectivity ∙ Simple access to basic amenities (like coffee) Output: A workplace that works from the moment someone walks in.

∙ Assess the four core elements: space, technology, services, and expectations ∙ Determine targeted interventions — including whether technology and AI are simplifying work or quietly adding friction ∙ Ensure fixes create a consistent, functioning workplace system Output: A workplace that works across locations and functions.

WHY 4XI WPX? ∙ We measure success by lived experience — not strategy completion. ∙ Observational and ethnographic insight alongside traditional data ∙ Employees engaged from the start, not after decisions are made ∙ We ensure technology, including AI, makes work better, not just faster. ∙ Attention to first impressions and everyday moments that define the overall experience

∙ Engagement programs, events, and learning opportunities ∙ Amenities and hospitality that elevate the experience ∙ Spaces designed for choice, flexibility, and collaboration Output: An office environment employees actively choose — boosting collaboration, culture, and retention.

Nathan Bricklin

Senior Consultant, Global Workplace Experience 4xi Global Consulting e: nathan@4xiconsulting.com Nathan is a former Executive Director of Global Workplace Experience at Wells Fargo, where he led enterprise transformation across 150,000+ employees in hundreds of global locations. He brings deep expertise in workplace strategy, work design, change management, and employee communications — all focused on closing the gap between what organizations intend and what employees actually experience.

MBA, UC Berkeley Haas · BS Finance & Investments, Babson College Adjunct Instructor, NYU

2 | ELEVATE EXPERIENCES EVERYWHERE. | 4XICONSULTING.COM | ALL RIGHTS RESERVED © 4XIGNITE, LLC 2026