Your dedicated Silversea sales team is one of your most valuable resources, committed to ensuring your success as a Travel Partner. Your Area Sales Director serves as your primary point of contact in the field, leading your growth strategy, providing education, and guiding the use of marketing resources. Supporting you behind the scenes, your Inside Sales Team — comprised of an Account Executive and a Business Development Specialist — handles your day-to-day needs and time-sensitive requests. If you’re experienced in selling Silversea, your Account Executive will help you elevate your luxury portfolio. If you’re new to Silversea, our Business Development Specialists are ready to introduce you to our products and agent tools. Together, your Silversea sales team is here to help you deliver the world’s most authentic beauty to your most valued clients.
Sylvia St. Lawrence sylvias@silversea.com 954-609-5547
DIRECTOR, EXPEDITION SALES, US EAST & CANADA
Kristin Erz kerz@silversea.com 786-912-1905
Sol Diteos sditeosrendon@silversea.com +52 55-4454-6512
Jose Santiago joses@silversea.com 954-762-3515
Jennifer Tanaka jennifert@silversea.com 786-239-0269
START SELLING SILVERSEA
Review our onboarding checklist
1 REGISTER YOUR AGENCY
If you have never sold Silversea, email InsideSalesMIA@silversea.com for an automated response that includes the registration link (for owners and managers).
Are you a New Travel Partner selling Silversea with a registered agency? Email InsideSalesMIA@silversea.com for an automated Travel Partner sign up link.
2 GAIN PRODUCT AND DESTINATION KNOWLEDGE WITH SILVERSEA ACADEMY
Our easy-to-use training platform provides over 30 training modules averaging just 12 minutes each, so you can become a Silversea expert at your own pace. Learn about the Silversea fleet, destinations, unique experiences, and more.
WEBINARS FOR ADDED INSIGHTS AND LEARNING
Register for Silversea Tea Time webinars held monthly for all Travel Partners. Visit our library of recorded webinars. https://webinars.silversea.com/
3 REGISTER FOR MY.SILVERSEA.COM
• Manage and create new bookings, complete Guest Information Forms (GIF), reserve activities, and more.
• Access Marketing Central, our Travel Partner hub for all marketing materials. Create your own flyers and emails, access our latest promotions, download digital brochures, and more. This platform is designed to enhance your sales strategies and empower you to connect with clients more effectively.
4 ENGAGE WITH OUR SALES TEAM
You have a team of dedicated Sales Executives available to support you along the way and provide all the resources you need, including strategy, product information, promotions and marketing materials.
5 GO TO MARKET
With our complimentary, easy-to-use technology tools, we’ll help you grow your client portfolio. Leverage Rallio for social media and Approach Guides to boost your online presence and client interaction.
IMPORTANT RESOURCES
GROUPS
Our Groups team is your go-to resource for anything related to group contracts, amenities, and applying Tour Conductor credits. Don’t hesitate to reach out with any questions.
SSMIAGroups@silversea.com
• Marketing Central
• Silversea Academy
• Status Match
• Group Program • Rallio • Approach Guides
SPECIAL SERVICES
Our Special Services team is here to add those extra special touches that personalize the guest experience.
SpecialServices@silversea.com
OUR FLEET
With a fleet of 12 intimate ships, Silversea offers a seamless blend of comfort and discovery. Our smaller vessels sail directly into the heart of each destination, while on board, guests enjoy the refined pleasures of all-inclusive luxury.
2023
- 2024: THE NOVA CLASS
Known as “ships of light,” our most spacious ships feature walls of glass for a fluid connection to sea and land. More dining choices — including S.A.L.T. — and expanded suite categories are redefining the standard of luxury at sea.
2017
- 2021: THE MUSE CLASS
Perfectly sized and beautifully designed for immersive travel, these ships represent the epitome of elegance and comfort — all offering superior space-to-guest ratios and indulgent amenities. Silver Dawn and Silver Moon feature our S.A.L.T. culinary program which debuts on Silver Muse in December 2025.
2000
- 2001: THE SHADOW CLASS
With their spacious suites, exceptional service, and a lively cosmopolitan atmosphere, these sister ships combine the amenities of a larger vessel with the charms of a boutique hotel.
2017 - 2021: THE EXPEDITION CLASS
Offering one of the most personalized experiences in expedition cruising, Silver Cloud and Silver Wind blend refined comfort with enriching exploration. A generous fleet of Zodiacs® and kayaks ensures intimate, small-group discoveries.
Designed exclusively for the Galápagos, Silver Origin navigates the region with precision and purpose. Silver Endeavour explores the polar regions in unmatched luxury, boasting industryleading crew, Zodiac, and expert-to-guest ratios.
