Travel Partner Appreciation May 2025 Competition Terms and Conditions
1. Eligibility: The Travel Partner Appreciation May 2025 Competition (the “Competition”) is open only to (i) travel agents who are legal residents in UK and EMEA; and (ii) current employees of the Promoter’s accredited travel partners and registered to sell and arrange Promoter’s cruises, accommodations and/or trips for travelers in the UK / EMEA as of the time of entry of the Competition; (iii) 18 years or older at the time of the entry (the “Eligible Agents”) . Employees of Silversea Cruises Ltd. and their parent and affiliate companies as well as the immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible. Prize acceptance constitutes the entrant’s full and unconditional agreement to these Competition terms and conditions. Promoters’ decisions are final and binding in all matters related to the Competition. Winning a prize is contingent upon fulfilling all requirements set forth herein.
2. Promoter: The Promoter is Silversea Cruises Ltd., with company number 03290556 and with registered office address at 7 The Heights, Brooklands, Weybridge, Surrey, KT13 0XW (the “Promoter).
3. Timing: The Competition begins on May 1st, 2025 at 12:00 hrs GMT and ends on May 31st, 2025 23:59 GMT (the "Promotion Period"). Promoter’s systems and servers are the official time-keeping devices for the Competition.
4. How to Enter: During the Promotion Period, Eligible Agents will receive one (1) entry automatically each time :
a. A new, individual, cruise booking is made and confirmed during the Promotion Period on all Silversea Ocean or Expedition cruises that has been named and fully deposited, excluding any bookings under reduced rates including but not limited to TF, RR, TA, T5, NX, NT (“Eligible Booking”);
b. Eligible Bookings must be active at time of prize drawing and acceptance of the Prize;
c. Eligible Agents are solely responsible to ensure Eligible Booking information is correct.
d. Each Eligible Booking will count as one entry into the Competition.
Any attempt by any entrant to obtain more than one (1) entry for each Eligible Booking by using any method is prohibited and may void that entrant's entries and that entrant may be disqualified. Use of any automated system to participate is prohibited and will result in disqualification. The potential winner may be required to show proof of being an Eligible Agent. All entrant must obtain consent from their employer before participating in the Competition. By submitting an entry, each entrant confirms that their employer has no objection to entering this Competition.
5. ALL ACTIONS TAKEN TO EARN AN ENTRY ARE SUBJECT TO VERIFICATION BY PROMOTER, WHOSE DECISIONS ARE FINAL AND BINDING. PROMOTER WILL NOT ACCEPT SCREEN SHOTS OR OTHER EVIDENCE OF EARNING AN ENTRY IN LIEU OF ITS VALIDATION PROCESS. ANY ACTION TO EARN AN ENTRY THAT OCCURS AFTER THE PROMOTION PERIOD IS DEEMED A DEFECTIVE ENTRY, IS VOID, AND WILL NOT BE HONORED.
6. Prize Drawing: Promoter’s decisions as to the administration and operation of the Competition and the selection of the winner(s) is final and binding in all matters related to the Competition. At the end of the Promotion period, the Promoter will
randomly select two winners (one winner from the UK and one winner from EMEA) from all eligible entries received during Promotion Period. Following the drawing, the winner(s) will be notified within 14 days of the draw. The winning email notification will include instructions on how/by when the winner must accept or claim the Prize. The winner will be required to provide full passenger details, proof of ID and entitlement to travel, and travel insurance details, where applicable. Failure to claim and/or provide such details within the required time frame may result in forfeiture of the Prize.
Receiving a prize is contingent upon compliance with these Competition T&Cs. In the event that a winner declines the Prize, and/or is unable to take the Prize, and/or fails to respond to the Promoter’s within the required time frame and/or does not receive the Promoter’s email in the prescribed manner, and/or does not claim/take the Prize, and/or is ineligible or otherwise unable to claim the Prize, the winner shall forfeit the Prize and the Promoter shall have no liability to the winner and reserves the right its absolute and sole discretion to award the prize to an alternate winner by random drawing from among all remaining eligible entries.
7. PRIZE: The winner(s) will each receive a 1x cruise for winner and a guest on either ; (i) the Silver Whisper for a 11-night sailing from Barcelona to Valletta beginning August 6, 2025 or (ii) the Silver Spirit for a 14-night sailing from Copenhagen to Southampton beginning August 27, 2025 (the “Prize”). The Prize includes a double occupancy stateroom – Veranda suite category, standard meal and beverage package, entertainment and all taxes/fees and gratuities. The Prize does not include; (i) travel insurance ( adequate insurance is a condition of travel) ; (ii) flights, airport transfer, travel or other costs and/or charges to and from the destination of embarkation/ disembarkation or parking charges at the airport; (iii)shore excursions; (iv)specialty dining and beverage package; (v) WI-FI; (vi) laundry and telephone calls; (viii) any personal expenses within the country of embarkation or disembarkation.
The winner must choose one of the two sailings listed in the Prize. The winner will be notified by email (to the email provided as part of their entry) within 14 days of the draw. Approximate Total Retail Value of the Prize (“ARV”) is: € 4.550 (EUR) / and £3,750 (GBP). Winner(s) is responsible for all other expenses, including but not limited to airfare, transfers, and travel to and from the cruise port. The Prize is non-transferable, and no substitution will be made except as provided herein at the Promoter’s sole discretion. Odds of winning a prize depend on the number of eligible entries received during the Promotion Period. Prize is not redeemable for cash and is void if sold for cash or other consideration. Prize has no value except when redeemed in accordance with these terms and conditions. Prize are nontransferrable, cannot be sold, transferred, exchanged, or used in conjunction with any corporate program, promotion, coupon, discount or special offer.
The Promoter reserves the right, in its sole and absolute discretion, to change the Prize and/or substitute any or all of the Prizes with an alternative Prize of equivalent value.
8. Travel and Health Requirements
The winner(s) will be responsible for ensuring and checking that they (i) hold any and all documentation required in order to travel including, without limitation, ensuring that they are in possession of valid passports with an expiry date no earlier than six months after the completion of the sailings and apply and/or have any visas and/or other permits required for
travel; and (ii) have adequate and comprehensive travel insurance (evidence of which shall be provided to the Promoter if requested); and (iii) comply with any and all health and other requirements for travel including, without limitation, any required vaccinations, heath certifications and/or permits.
9. Release: So far as permitted by applicable law, by receipt of any prize, winners agree to release and hold harmless Promoter and its respective subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Competition or receipt or use or misuse of any prize.
10. Publicity: The winner(s) may be requested to take part in publicity resulting from the Competition. The Promoter (and its Group Companies) shall be entitled to make use, in any way and/or through any medium, of any comments provided and/or made by the winner(s) including, without limitation, those provided by the winner(s) on any social media sites and/or Promoter’s owned marketing channels (including Silversea Cruises website), for the benefit of promoting the Promoter and its Group and/or associated companies, subject to the privacy and personal data protection legal rights of the winner(s) and applicable policies of the relevant social media sites and/or marketing channels.
In entering the Competition, Entrants agree not to post any detrimental content on any social media platform and/or in any other mediums.
11. General Conditions: The Prize is subject to these terms and conditions and the Promoter reserves the right, to amend and/or update, without limitation, these terms and conditions and/or the Silversea Cruises’ Booking Conditions, conditions of carriage and/or privacy policy(ies) at any time.
The Promoter reserves the right to cancel, suspend and/or modify this Competition, if any fraud, technical failures, human error, or any other factor impairs the integrity or proper functioning of the Competition, or any event or cause beyond Promoter’s control (e.g. events such as natural calamities, national emergencies, wide spread illnesses, declarations of war, acts of God, acts of terrorism) interferes with any aspect of the Promoter, including but not limited to fulfillment of the Prize, as determined by Promoter in its sole discretion. In such event, Promoter in its sole discretion, may elect to hold a random drawing from among all eligible entries received up to the date of discontinuance and may modify the prizes offered herein.
Promoter reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Competition or to be acting in violation of these terms and conditions or any other promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Competition may be a violation of criminal and civil law, and, should such an attempt be made, Promoter reserves the right to seek damages from any such person to the fullest extent permitted by law. Promoter’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
The determination and decision of the Promoter on all matters shall be final and no correspondence or discussion will be entered (including as to the winner).
By claiming the Prize, the winner(s) and their travelling companion are considered to have agreed, without limitation, to Silversea Cruises’ Booking Terms and Conditions available at https://www.silversea.com/terms-and-conditions.html and privacy policy at https://www.silversea.com/privacy-policy.html.
The winner(s) shall be liable for complying with any fiscal and/or tax requirements (including, without limitation, any benefit-in-kind declarations and/or calculations) and other legal obligations and/or requirements arising out of, or in connection with, the Prize.
12. Limitations of Liability: To the fullest extent permitted by applicable law, the Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Competition ; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Competition; (4) technical or human error which may occur in the administration of the Competition or the processing of entries; (5) late, lost, undeliverable, damaged or stolen mail; or (6) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Competition or receipt or use or misuse of any prize.
13. Disputes: This Competition shall be subject to English law and the exclusive jurisdiction of the English Courts. Insofar as is permitted by law, the Promoter, its employees, agents, subcontractors and/or or distributors will not in any circumstances be responsible or liable for: (i) any loss (including, without limitation, indirect, special or consequential loss or loss of profits), damage, cost, compensation and/or other expense which is suffered and/or sustained by any party (whether or not arising from any person’s negligence) in connection with this Competition and/or in accepting and/or using the Prize [and/or its contents and/or their ingredients]; and/or (ii) any personal injury or death occurring as a result of taking up/accepting the Prize, except where it is caused by the negligence of the Promoter and/or , its employees and, where it is responsible for them, its agents and/or distributors. The winner(s)’s statutory rights shall not be affected.
14. Entrant's Personal Information: Information collected from entrants is subject to Promoter’s Privacy Policy: https://www.silverse.com/privacy-policy. Any personal information and/or data provided during the entry process (including, without limitation, the entrant’s name) must be valid, up to date and truthful. The Promoter accepts no responsibility or liability for any incorrect, false or fictitious personal information provided to it. The Promoter shall use the entrants’ personal data for the purpose of administering and/or promoting this Competition.
If entrants wish to receive marketing information from the Promoter, they can opt-in on the Promoter’s website and can opt-out at any time by writing to the Promoter at the address below, or by clicking the unsubscribe link in any message received.
By entering this Competition, each entrant is providing information to the Promoter who undertakes to process such entrant’s personal details in accordance with the Data Protection Legislation which shall mean in each case to the extent applicable to activities undertaken in connection with the Promotion: (i) Regulation (EU) 2016/679; and (ii) UK GDPR (the “GDPR”) the GDPR as applicable as part of UK domestic law by virtue of section 3 of the European Union (Withdrawal) Act 2018 and as amended by the Data Protection, Privacy and Electronic
Communications (Amendments etc) (EU Exit) Regulations 2019 (as amended, Directive 2002/58/EC; and (iii) the California Consumer Privacy Act (the “CCPA”) and any other legislation and/or regulation implementing or made pursuant to them, or which amends, replaces, re-enacts or consolidates any of them, and all other applicable laws relating to processing of personal data, data protection and privacy that may exist in any relevant jurisdiction, including, where applicable, the guidance and codes of practice issued by supervisory authorities.
15. Winner Announcement: Subject to Silversea Cruises’ privacy policy and the winner’s informed consent, and these terms and conditions, the winner’s title, surname and country: (i) may be announced on the Silversea Cruises Facebook, Twitter and/or Instagram accounts, as well as on its blog and in other marketing material for a period of 6 months following the announcement of the winner(s) of the Competition ; and (ii) can be obtained by sending a stamped addressed envelope to the Marketing Department, Silversea Cruises Ltd, 7 The Heights, Brooklands, Weybridge, Surrey, KT13 0XW, within 30 days of the Closing Date. By entering the Competition, the winner(s) agree to their details being shared for this purpose.
[April 2025]
ABRIDGED T&Cs
Promoter: Silversea Cruises Ltd. This Competition is open only to active and current employees of the Promoter’s accredited travel agents aged 18 years of age or old and registered to sell and arrange Promoter’s cruises, accommodations and/or trips for travelers in the UK / EMEA. Competition period: 1st May – 31st May 2025. Prize: 11-night sailing on Silver Whisper departing Barcelona on 6 August 2025 or a 14-night sailing on Silver Spirit departing Copenhagen on 26 August 2025 for two guests. Prize: Accommodation in a Veranda stateroom for two people with all meals (excluding specialty dining, drinks package, wifi ), taxes and fees included. Travel to and from the point of embarkation and disembarkation not included.
See [https://www.silversea.com/terms-and-conditions.html] for full terms and conditions.