Design & Build Guide 2023

S I G N AT U R E H O M E S

Design & Build

A guide to building your new home with Signature Homes’ Design & Build Service DESIGN & BUILD GUIDE

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We’re proud to be the largest Kiwi-owned home building brand Thank you for your support New Zealand

I N T R O D U C I N G Y O U R S T E P - B Y- S T E P G U I D E T O

Signature Homes’ Design & Build Service Signature Homes’ Design & Build Service is an industry-leading offering that provides you with a comprehensive and hassle-free experience tailored to your needs.

Our expert team collaborates closely with you to transform your vision into reality, designing a home that reflects your unique style and preferences. From the initial concept to the final touches, we take care of every detail, ensuring a seamless and stress-free journey for you.

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Why choose Signature Homes?

NEW ZEALAND’S BEST BUILDING GUARANTEES Signature Homes is proud to offer New Zealand’s best building guarantees. We take great pride in our commitment to delivering exceptional guarantees that give our clients peace of mind during their build and well into the future.

R E P U TAT I O N F O R EXCELLENCE Customer feedback is of utmost importance to us, that’s why we utilise a globally-recognised survey tool to gather invaluable client feedback.

We’re proud to consistently surpass our industry’s average rating score, putting Signature Homes in the excellence category for customer satisfaction.

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100% KIWI SINCE 1983 We’re proud to be the largest Kiwi-owned home building brand. Achieving such a remarkable milestone requires an unwavering commitment to excellence. As time progresses, one thing remains constant: our relentless efforts to build homes that our clients can truly be proud to call their own.

FA S T A N D A C C U R AT E P R I C I N G Signature Homes has a proven track record for accurate pricing. With our expertise and the support of advanced technology, we offer fast and accurate pricing, providing our clients with complete confidence.

BUILD FOR THE FUTURE Through our partnership with Save the Kiwi, we are actively working to reduce the population of predators, thus creating a safer natural environment for kiwi and other native fauna to flourish.

In addition, we are committed to mitigating the carbon emissions produced during our construction process. For every new home we build, we gift 45 native trees to our partner, Trees That Count. We also encourage our clients to join us in safeguarding New Zealand’s future by gifting 24 native trees to mitigate their expected home maintenance emissions over 50 years.

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Meet our team Signature Homes offers a comprehensive new home solution that provides you with access to our team of new home consultants, designers, quantity surveyors, and project managers, all in one convenient location.

This all-inclusive approach ensures that you have a single point of contact, making your experience smoother and more streamlined. You can rest assured that your new home is being designed and constructed by one of New Zealand’s most distinguished and reputable residential builders.

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S I G N AT U R E H O M E S L O C A L O W N E R S Our franchises are owned and managed by seasoned professionals with extensive knowledge and expertise in new home construction. They recognise that building a home is not just about the physical structure but also about fostering strong relationships with our clients and providing exceptional customer service.

They are deeply invested in their projects and are actively involved in every aspect of the building process. You can be confident they will be a familiar face throughout your journey and will work closely with you to ensure the home you envisioned becomes a reality.

N E W H O M E C O N S U LTA N T S Our team of new home consultants (NHCs) are dedicated to finding the perfect build solution for you, and one that is tailored to your investment level. With their support and expertise, you can rest assured we’ll find the right new home solution for you.

DESIGN TEAM Our team of experienced designers and estimators work hand-in-hand with you and your NHC to create a home design that is aligned to your brief and investment level. Utilising market-leading design technology, they collaborate with you to develop a concept that brings your vision to life.

DESIGN & BUILD GUIDE

C O L O U R C O N S U LTA N T S & INTERIOR DESIGN Signature Homes provides a comprehensive range of services, including colour and interior design consultations. This valuable service guides you in making important decisions regarding the selection of exterior and interior paint colours, as well as fixtures and fittings for the interior of your home.

PROJECT MANAGERS Our highly-skilled project managers will handle all the intricate logistics involved in the construction process, ensuring seamless coordination with the tradespeople working on your project.

They will keep you well-informed with timely updates, providing a clear picture of your project’s progress.

BUILDING TEAM Signature Homes partners with skilled and accredited sub-contractors for every build we undertake. Our selection process ensures that we work with only the best professionals who possess exceptional skills and are committed to delivering quality workmanship.

To ensure that your home is built to the exacting standards of Signature Homes, we follow stringent comprehensive quality management processes throughout the construction process.

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S TA G E 1

Planning your home, your way Stage one involves a collaborative approach to create a home design that matches your preferences and aligns with your investment level. During this stage, we conduct a thorough briefing, visit your site, and design a series of design concepts for your consideration. Moreover, we provide firm pricing, ensuring transparency and clarity throughout the process.

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Taking your brief

Site visit

It’s time to understand your new home aspirations

Full site assessment for home design and pricing

Our commitment to respecting your must-haves and investment level ensures we take the time to gather all the relevant information. We can then move into the concept design phase with as much clarity as possible, ensuring your vision for your new home comes to life within the framework you provide us with.

Now we have comprehensively understood your vision and indicative investment level, our next step is to visit your section and evaluate all aspects of the land.

Our site visit enables us to provide accurate pricing and maximise the potential of the land’s orientation, considering how you’d like your home to interact with the site. Our thorough evaluation will ensure we create a design that not only meets your vision but also complements the natural features of your land.

Extra step if required: Site Due Diligence Report.

To guarantee pricing accuracy and assure our clients, we have incorporated another step in our building process to handle sites that may contain uncertain factors. We conduct a comprehensive site due diligence report and carefully review the findings with you.

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Concept designs & pricing

Greenlight Planning Service

The first look at your home design and cost estimate

A service exclusive to Signature Homes

At this point, we have reached an exciting milestone in which we are ready to present you with a design concept and comprehensive cost estimate for your new home, one that is based on facts and aligned with your investment level and brief. With this information in hand, you can confidently make an informed decision and proceed to the next phase.

This is the stage where we present you with a comprehensive design and offer final fixed pricing, supported by our industry-leading Fixed Price and No Hidden Extras guarantees, ensuring transparency and peace of mind.

We’ll also introduce you to our exclusive Greenlight Planning Service, designed to provide a secure and reassuring step before fully committing to building with Signature Homes. Based on the total build-only cost, we only need a 1% deposit to move into the subsequent phases.

Deposit

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S TA G E 2

Contracts & Consents Stage two is when your new home’s exciting details come together as a Signature Homes Building Agreement. We understand just how crucial this step is, and we are here to support you every step of the way.

Once you are satisfied with your building agreement, we’ll apply for building consent, handling all the necessary paperwork and formalities. You’ll also meet your talented colour consultant, who will help you bring your vision to life.

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Building agreement

Building consent

Colours & fittings

It’s time to move forward

Your plans will be sent to your local Council for approval

Let the fun begin

We will prepare your building agreement once you’re satisfied with your design concept and fixed pricing.

Now that you’ve entered into a building agreement, we will take care of arranging building consent with your local Council.

You’ll meet with your Signature Homes colour consultant while your local Council reviews your building consent for approval. They will assist you in finalising your interior and exterior colour scheme. In addition, we will review your electrical plan and discuss your kitchen design based on the pricing structure outlined in your building agreement.

Please take the time to carefully review the information provided and let us know if anything feels unclear. Rest assured that Signature Homes is committed to being your trusted partner throughout this process.

Progress Payment

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S TA G E 3

It’s time to build your home During stage three, you will meet your dedicated project management team. Once your building consent is issued, they will work diligently to create a comprehensive production timeline and initiate the construction process.

Throughout this stage, you can rely on the expertise of your assigned Signature Homes project manager, who will keep you consistently updated on the progress of your project.

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Meet your build team

Building consent is approved

Transitioning into construction

It’s time to create your production timeline

At Signature Homes, we want your home-building journey to be incredibly smooth. That’s why we’ve created our exclusive ‘Signature Homes Transition Briefing’. This service guides you seamlessly from the planning stage to the build stage of your new home.

Now that we have building consent, our production team will begin developing your production timeline and order the materials needed for your project.

Here you’ll meet your designated Signature Homes project manager. They will be your go-to person for overseeing the construction of your new home.

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Progress Payment

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Construction commences

Frames up, roof on

We’re laying the foundations

Your home is beginning to take shape

The concrete slab is complete, and your project is starting to take shape. We’re dedicated to keeping you in the loop every step of the way, and your project manager will provide you with regular updates. Once the ground floor is complete, we’ll provide you with your home completion date, as per our Guaranteed Completion Date guarantee.

Our clients often express this is the most exciting phase of their build journey as their homes begin to take shape. Now is a great time to conduct a site visit with your Signature Homes project manager.

Progress Payment

Site visit

Progress Payments *

* Progress Payments indicate more than one payment during certain phases.

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S TA G E 4

The final stages to handover Stage four is the final stage, where we add the finishing touches to your home. Our team works diligently to place the last materials, complete the painting process, and install fixtures and fittings. To ensure your home meets all necessary regulations as well as Signature Homes’ standards, we conduct a thorough final check. Once everyone is happy and satisfied, you’ll move into your new Signature Home.

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Closing in

Lining & painting

Turning a house into a home

The finessing stages

The exterior cladding is now in place, and the joinery has been installed, bringing your vision for your home to life.

Our team is working hard, lining your walls and painting your masterpiece with the utmost care and attention.

Progress Payments *

Progress Payments *

* Progress Payments indicate more than one payment during certain phases.

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The final countdown

Final inspection

Fixtures and fittings

One last check

The tiles you desired at the beginning of your journey are being installed, brand-new carpet is being laid, and our expert team is ensuring your new home is fully compliant and prepared for its new owners.

Once satisfied that your home meets our quality control standards, we invite you to join us for a last inspection. We are committed to your satisfaction and ensuring you are thrilled with your new home. At this point, the Code of Compliance Certificate can be applied for.

Progress Payment

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Progress Payment

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Handover Celebrations are in order!

Congratulations! It’s time to move into your new Signature Home. As we hand over the keys to your new home, we’re not bidding you farewell just yet we’ll remain in contact to see how you’re settling into your new home over the coming months.

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S TA G E 5

Regular check-ins We’re dedicated to providing exceptional care for our clients, even after they move into their new homes. Our commitment is supported by service standards that guarantee our clients’ enjoyment and satisfaction in their new home, not only from the moment they move in, but for years to come.

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3 months in

12 months in

How are you settling in?

Celebrating your first-year anniversary

Adjusting to a new home takes time. Between finding the perfect spots for your furniture and entertaining numerous guests, it’s safe to say you’ve been busy settling in. Our 3 month check-in is to see how you’re going, that you’re 100% satisfied with your home, and that any outstanding work is complete.

Congratulations on completing your first year in your new home! At Signature Homes, we understand the importance of this milestone and would love to be in contact with you to see how everything is going. In true Signature Homes style, we also have a special gift to mark the occasion and show appreciation for choosing us as your home builder.

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Step-by-step summarised 1

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Taking your brief It’s time to chat and workshop with you to understand your new home aspirations

Site Visit Full site assessment for home design and pricing

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Concept designs & pricing The first look at your home design and cost estimate

Greenlight Planning Service A service exclusive to Signature Homes Deposit

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Building consent is approved It’s time to create your production timeline Progress Payment

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Construction commences Start on site and slab down

Frames up, roof on Your home is beginning to take shape

Progress Payment

Progress Payments *

Closing in The exterior cladding is now in place and joinery is installed Progress Payments *

* Progress Payments indicate more than one payment during certain phases.

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Building agreement It’s time to move forward

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Building consent Your plans will be sent to your local Council for approval

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Colours & fittings Let the fun begin

Meet your build team Introductions to your project manager and build team

Progress Payment

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Lining & painting The finessing stages

Progress Payments *

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The final countdown Fixtures and fittings

Progress Payment

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Final inspection One last check

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Handover Celebrations are in order!

Progress Payment

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Building with New Zealand’s best building guarantees Signature Homes is proud to offer New Zealand’s best building guarantees. We take great pride in our commitment to delivering exceptional guarantees that give our clients peace of mind during their build and well into the future.

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FIXED PRICE AND NO HIDDEN EXTRAS GUARANTEE * We understand that building a new home is a significant investment. That’s why we assure you that when you sign a contract to build with Signature Homes, you will have peace of mind knowing that the price specified in your building agreement will remain fixed with no hidden extras.

TWO-YEAR SERVICE GUARANTEE Relaxing in your new home is even more comforting knowing you’re covered for nonstructural defects for two years. You can rest assured that such defects are unlikely, thanks to our quality assurance programme that we carry out throughout the construction process.

TEN-YEAR STRUCTURAL GUARANTEE HOME COMPLETION GUARANTEE Our Home Completion Guarantee provides 100% protection. In the unlikely scenario that our local Signature Homes franchise cannot complete your home, our Home Completion Guarantee will ensure your home is finished per the terms and conditions outlined in your Signature Homes Building Agreement.

G U A R A N T E E D C O M P L E T I O N D AT E After pouring your concrete slab, we will provide you with a completion date. Having a set movein date makes it easier for you to plan the sale of your current home or the final date of your rental agreement, arrange for moving trucks and the allimportant housewarming celebration.

Our commitment to delivering quality homes is reflected in our Ten-Year Structural Guarantee.

In the unlikely event of structural defects, our guarantee provides 100% coverage, ensuring your investment is fully protected.

T E N - Y E A R W E AT H E R T I G H T N E S S GUARANTEE We have absolute confidence in both our builders and the quality of materials we use. In fact, we are so confident that we offer a Ten-Year Weathertightness Guarantee that all our homes will provide a comfortable, dry and healthy living environment well into the future.

All guarantees are subject to the Residential Indemnity Guarantee (RIL) terms and conditions. * Our Fixed Price and No Hidden Extras guarantees are subject to the terms and conditions outlined in your Signature Homes Building Agreement.

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S S II G GN N AT AT U UR RE E H HO OM ME ES S

National Support Office West & North-West Auckland Botany & Manukau Papakura & Franklin

Northland Rodney & North Shore

Bay of Plenty & Coromandel

Waikato

Taranaki

Palmerston North & Manawatu Nelson & Tasman

Greater Wellington

Christchurch North Christchurch South Queenstown Lakes & Central Otago

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