EXIN ITSMF18 Exam: Attain Success in No Time

What do you need to study in the ITSMF18 exam? Get complete syllabus details by clicking the link on the description and plan your study routine accordingly.

Don’t forget to get practical training from industry experts.

Get real with the real exam-like questions. The more you become familiar with the exam pattern, the easier it gets to ace the multiple-choice exam on your first attempt. Therefore, check out the description below and reach our premium ITSMF18 practice test questions with just one click.

ITSMF18 Exam Format

Exam Name: EXIN IT Service

Management Foundation based on

ISO/IEC 20000:2018

Exam Code: ITSMF18

Duration: 60 mins

Number of Questions: 40

Passing Score: 65%

Practice Exams: EXIN ITSMF18

Certification Practice Exam

Schedule Exam: Pearson VUE

Exin Itsmf18

ITSMF18 Questions

Get a glimpse of the actual exam questions with the help of these sample questions.

Q1. A release is tested before deployment. The release fails the test because it does not meet the acceptance criteria. According to the standard, what must happen?

Options: a) The change advisory board (CAB) should meet and decide whether to deploy or not. b) The operations team should make the decision to safeguard the live environment. c) The organization should decide on necessary actions and deployment. d) The release should be stopped and rejected so another team can fix it.

Answer: c) The organization should decide on necessary actions and deployment.

Q2. According to the ISO/IEC 20000-1 standard it is important that a process exists to deal with disputes with external suppliers. To which process does this activity belong?

Options: a) Business relationship management b) Contract management c) Service level management d) Supplier management

Answer: d) Supplier management

Q3. One of the activities required for effective planning, coordination and evaluation of requested changes is assessing the impact and required resources.

Which process or function is responsible for this activity?

Options: a) Change management b) Configuration management c) Release and deployment management d) Service desk

Answer: a) Change management

Do EXIN ITSMF18 Practice Tests Help You in the Preparation?

Yes, ITSMF18 practice tests are beneficial in offering you the actual exam-like conditions. With the timed system, you become skilled in time management and know exactly how much time you should spend on each question.

Moreover, you learn about your flaws by analyzing the result section. Working on these flaws helps an individual score high in the actual exam.