SAP C4C Study Material PPT

What is SAP C4C? SAP Cloud for Customer or SAP C4C is software as a service (SaaS) platform for sales and service. The platform is formed of SAP Cloud for Sales and SAP Cloud for Service, those are sold as separate substances by SAP. SAP Cloud for Customer operates on the SAP HANA Cloud Platform (HCP). It is accessible on a per user subscription basis.

Introduction of SAP C4C SAP Cloud for the customer is a cloud solution to handle customer sales, customer service, and marketing activities efficiently and is one of the important SAP solutions to achieve the customer relationship.Visit SAPVITS for best SAP C4C Training in Bangalore.

SAP C4C is based on the following specific products − •SAP Cloud for Marketing •SAP Cloud for Sales •SAP Cloud for Social Engagement Following are the principal goals of SAP Cloud for Customer − •Collaboration •Relationships •Business Processes •Insight

SAP C4C important Features SAP C4C Training in Hyderabad tells some exciting facts about SAP C4C − •SAP Cloud for Customer solution is open from June 20, 2011.

•SAP C4C is the latest product of SAP based on SaaS (software as a service), IaaS (Infrastructure as a service) and PaaS (Platform as a service).

•SAP C4C is open in 19 languages as on May 2015.

•You can simply integrate SAP C4C solution to SAP ECC, Outlook, and CRM by using SAP HANA Cloud Integration HCI or SAP NW Process Integration or for standard scenarios.

•SAP C4C connectors are open for successful middle-ware like Dell Boomi for cloud integration, Informatica, Mule Soft for application integration etc.

SAP C4C - Architecture SAP C4C has the multi-tenant architecture where solution and elements are distributed amongst many clients. There is a choice to go for the unique tenant by spending the extra price.SAP C4C solution can be quickly integrated with SAP ERP and CRM on premise solution. There are two methods of integration − •SAP HANA Cloud Integration HCI − This type of integration is suggested when you have to confirm the cloud-to-cloud integration.

•SAP Process Integration PI/PO − This integration is suggested when you are previously utilizing process integration for on premise systems.

SAP C4C - Organizational Management The Organizational Management of SAP C4C presents the fundamental source of organizational data in SAP C4C. It is utilized for creating the organizational structure and provides a graphical representation of an association chart. In addition, it displays the different things and features of the company.

To set up a right organization structure, one should follow − •Time Dependency − All the data stored is time dependent, as you want to insert a valid from and to date.

•Planning Version vs. Active Version − You can also choose between the planning version and the active version of the organizational information.

•Flexibility Checks − You can make some checks, which support in managing OM all the time.

•Partial Activation − You can also initiate an organizational structure in pieces while proceeding to work with other parts.

In today’s competing market, it is necessary to satisfy customer requirements and align your sales, marketing, and service business lines to give higher customer satisfaction. It is also necessary to design a cheap, integrated solution that supports an association to achieve its goals and meet client needs in a flexible environment. SAP Cloud for Customer (C4C) is a cloud solution to manage customer sales, customer service and marketing activities efficiently and is one of the key SAP solutions to manage the customer relationship.

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