9 Ways ShipServ is Different

9

WAYS SHIPSERV IS DIFFERENT Committed to helping procurement teams improve their performance

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Efficiency improvement of 30% is typical

100% coverage of your suppliers, guaranteed

Excellent supplier response rates and speeds

In the last 20 years, we’ve implemented the platform into hundreds of procurement teams’ operations so this is not an empty claim.

What’s the point of moving to an e-Procurement platform if you need to retain inefficient, manual processes for many of your suppliers?

We offer suppliers the choice of advanced quoting solutions which enable suppliers to quote back efficiently and quickly.

Sounds crazy? Well it happens because some e-Procurement platforms have a pricing model where suppliers are forced to pay to quote, and refuse to be part of the platform.

In fact, a full 25% of our trade is from suppliers who have our ultimate supplier solution: a full integration into the supplier’s ERP.

This does not happen with the ShipServ platform because we have always offered a free trading tool available to all suppliers, regardless of trading frequency or value.

These solutions benefit the suppliers, but also our buyers.

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Unique reports and benchmarks

Enhanced cyber security and data protection

Avoids hidden issues with portals

We give procurement teams a host of online KPIs and benchmarks so that you can monitor the trading performance of each of your suppliers and make the most of your supplier meetings.

As your procurement transactions go directly from your procurement system via ShipServ, the number of emails, and potentially harmful attachments, you receive from suppliers is vastly reduced.

Apart from the security risks covered in the previous point, there’s another reason to be cautious of portals.

We give similar reports to both buyers and their suppliers so they benefit from improved dialogue.

Also, unlike some of the other platforms and portal solutions currently on the market all ShipServ interfaces are fully secured.

ShipServ is ISO 27001 certified (Information Security Management standard).

There’s additional work and time involved for suppliers in using individual portals. Inevitably these costs are passed onto buyers in the form of increased prices (although often invisibly to the buyer).

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Easy plug-in to all marine software systems

Trusted by more ship operators than any other

Highly rated customer service

Our expert team has successfully completed hundreds of implementations into ship operator’s current marine software systems and ERP systems.

We’re running by far the largest platform in marine. Currently 260 shipowners and managers, and their 10,000 vessels, are connected and run their procurement through ShipServ.

We’ve got a large customer service centre for both buyers and suppliers which operates 24/7.

We list 21 marine software companies on our website as partners. With many of these we have already built “adapters” so implementation is super quick.

On the supplier side, over the last 20 years we’ve built up the largest supplier coverage in marine with over 73,000 connected suppliers.