2020 Impact Report - a year of transformation

2020 Impact Report A year of transformation

Table of Contents

3-4 Perspectives

6 Community Outreach & Education

1

2

Letter from

Values and

Denise

Services

5 7

Our Strategy: Refuge, Hope, & Healing

What Shelterhouse clients, survivors, are saying.

8

9-10

11

Resale Shop

Financials

100 Men or More

12

13

14

Chefs for

Our new

Board of

Shelterhouse

facility

Shelterhouse

Thank you for a

transformational

Directors

year!

From Denise Berry

Executive Director Stepping into my new role as Executive Director, I have been overwhelmed by the resiliency of the people we serve

Photo courtesy of Katy Kildee,, Midland Daily News

If my reflection of 2020 had to be summed up in one word, I would choose Gratitude.

and the flexibility of Shelterhouse’s team. One story that really struck me shows the incredible empowering partnerships Shelterhouse team members take on with survivors as

First, I want to express gratitude for

they seek a life free from violence:

Janine and the countless donors, volunteers, and staff members who

Olivia* expressed the desire to get out

built Shelterhouse in Midland and

of her abusive relationship, but she

Gladwin Counties to the organization it

didn’t have a driver’s license and felt

is today. It’s hard to believe that

physically “stuck” as a result. Olivia’s

Shelterhouse started with community

advocate understood the impact that

members who were welcoming

getting her driver's license would have

survivors fleeing abuse into their

and they met up every Saturday for

homes.

driving lessons. In just a few short months, Olivia earned her driver's

Today? Because of the support of our community, we are able to welcome our

license and is now in a much healthier, much safer situation.

neighbors seeking refuge, along with their children and pets, into our beautiful, private, and safe facility.

On behalf of the survivors we serve, our team, and the Board of Directors, thank you for your tremendous

Not only was 2020 a year full of unforeseen challenges for our community, Shelterhouse underwent great transformations. In addition to

support. Together we are making our vision; an engaged community that cultivates and nurtures healthy relationships, into a reality.

moving into our new home in Midland on Waldo just before the pandemic, we

In gratitude, had to cancel our signature event, Chefs for Shelterhouse. But our community stepped up and despite not being able to have the event, they insisted that their sponsorship dollars still go towards Shelterhouse’s mission.

Denise Berry Executive Director

MISSION

VISION

Empowering survivors of domestic and sexual violence by providing refuge, hope, and healing.

An engaged community that cultivates and nurtures healthy relationships.

EMPOWERMENT PHILOSOPHY

VALUES

We believe in the inherent human right to self-determination, to safety, and to a life free from violence.

Impacting change with passion for what we do, integrity in how we do it, excellence in all we do, and respect for all.

SERVICES: We empower survivors of all ages, abilities, genders to achieve whole-person healing.

24/7 Crisis Help Line Shelter Basic needs assistance Medical forensic examinations Group therapy Overcoming Socioeconomic Disparities Individual counseling Help navigating the legal system and court advocacy Temporary, supportive housing** Permanent, supportive housing Mental & physical health guidance Mentorship Access to new opportunities Childcare for clients Parental support Pets assistance for clients Community education & awareness Transformative systems change throughout our community **Temporary supportive housing program launched in FY2021.

"My counselor is great. I can open up to her and talk to her about anything. She is teaching me great ways to deal and understand things and be able to accept they are a part of me and make me the strong woman I am today."

Shelterhouse Client,

Survivor

Perspectives "The freedom, in my opinion, to be yourself and take the time and space you need to heal while also getting the help you need to succeed in life is the most helpful thing about the Shelterhouse for me."

Shelterhouse Client,

Survivor

We moved into our new facility weeks earlier than planned, just days before Michigan shut down due to Covid-19. Our advocates and countless volunteers worked diligently to prepare the new facility for the families moving from the former shelter.

Upon arrival, the residents voiced their amazement and appreciation for the safety and

security

of

the

building,

not

to

mention

having

their

own

bathroom,

bedroom, kitchen, and dining area!

Since

those

initial

Waldo location. are

welcomed

families,

we

have

welcomed

numerous

survivors

to

our

We never grow tired of watching the faces of clients as they here.

These

reactions

often

include

how

safe

our

building

makes them feel - the comfort of having their own doors lock behind them to the

beauty of

their

new

surroundings.

Our new trauma informed facility really

provides a refuge where healing and hope prevail. We are so thankful.

- Robin L. Greiner, LLMSW Director of Housing and Crisis Response

Perspectives "I like how nice everyone is. I feel safe here. I like the privacy that I have. " Shelterhouse Client, teenager,

Survivor To say 2020 was a year we never expected is an understatement. Last March, when COVID-19 was knocking at our door and the “shelter in place” orders were being implemented, we rapidly pivoted.

In less than a week we were successfully

providing counseling and advocacy via telehealth.

A planned three-week move into

a new facility was condensed into four days, giving shelter residents the ability to shelter in place in their own units. safety

practices

survivors.

While

implemented, the

pandemic

and

New procedures were written, health and we

turned

carried our

on

world

doing

upside

our

down,

best

to

we

now

serve have

new practices that will be carried far into the future.

For a time of fear and the unknown, Shelterhouse created new approaches to client

service,

prevention,

and

shelter,

and

maintained

services that our community and survivors rely on.

the

comprehensive

Not only did we continue to

serve survivors, we placed a high priority on health and safety, strictly following CDC and

local

health

department

guidance,

updating

learned about exposure and transmission.

our

response

as

more

was

2020 was a transformational year,

and I am so appreciative of our team and the community’s support.

Together, we can get through anything.

– Vicki Wakeman Director of Client & Community Advocacy

“I donate because I feel that there are folks that are experiencing a difficult time in their life and I would like to help them through it.”

Paul Fancey, Shelterhouse Donor

"I volunteer because it’s my opportunity to show love and kindness to others for the many blessings I’ve received."

Ranae Bunnelle, Shelterhouse Volunteer

Strategy In 1980, "more" began when we opened Long before we moved in to our new our first client services center, offering facility in Midland or expanded to shelter, crisis counseling, advocacy, court Gladwin County, a group of citizens accompaniment, education, therapy, & gathered and hatched a plan. support groups.

This plan became Shelterhouse & they We are able to do more because of our began facilitating temporary shelter for community. survivors in volunteers’ homes.

When survivors become empowered, But after a few short years, they empowerment is infused throughout our realized that temporary shelter was not community. enough - that "more" was needed.

When our community is empowered, It's not just about providing refuge more people cultivate and nurture we need to provide hope and healing. healthy relationships, which means more people live lives free of domestic and sexual violence.

66 adults and 65 children sought refuge in our shelter.

Refuge 4,742 safe nights were provided in shelter.

3,423 crisis helpline calls answered.

Hope

527 clients supported in preparing for court, with civil legal advocacy, criminal justice and court accompaniment.

7,429 hours of individual and group counseling.

Healing 736 adults and 274 children supported through non-residential services.

Community Outreach & Education Touchy

Subjects,

Underground Center,

Railroad

explores

violence

and

a

collaboration

and

Bay

topics

sexual

with

Area

Women's

surrounding

domestic

assault

in

conversation

as

part of the podcast's mission to spark dialogue and

change

topics

that

culture.

affect

Each

violence,

episode gender

explores

roles,

and

social norms in America.

The

show

has

over

3,600

downloads

in

494

cities and 44 counties.

Midland and Gladwin County Community Partnerships Our community partnerships

are made up of the courts, law

enforcement, health care, community and family foundations, the Department of Health and Human Services, the faith community, United Way, non-profit services, educators, and many more.

Success goes beyond the four walls of Shelterhouse empowerment is infused throughout our community.

Our community education, outreach, and prevention programs were severely disrupted due to COVID-19. However, to ensure continued community engagement, our team flexed their creative muscles and engaged with community groups via distance-learning platforms, virtual presentations, live-streaming, social media campaigns, and other novel avenues. Despite the challenge, Shelterhouse was able to still provide educational programming.

Engaged

180

K-12 students in conversation on healthy relationships

Took part in

240

public awareness and community education opportunities

Every year, we survey clients to gain feedback about what we are doing well and where we can improve. Below are 2020 results.

95%

What Shelterhouse clients, survivors, are saying.

I am much more equipped to navigate systems because I was able to trust my staff member and ask for help when I

said they now have more knowledge of healthy relationships

93% report having strategies for enhancing their safety

finally felt ready, which without them never would have taken place to begin with.

My daughter has received therapy services for about six months now, and has gained many skills in expressing her feelings as well as learning about changing what she can, and accepting what she cannot change. Our Therapist* has been a God-send

as a result of their work

for our family. My daughter is much happier and

with Shelterhouse

healthier now.

89% said their support system is now stronger

This is a wonderful place that provides the shelter and safety needed for women+ in this situation. The opportunities made available to us are life changing and more appreciated than could ever be put into words.

I am thankful for the consistency and availability I

100% would strongly recommend Shelterhouse's services to a friend

have received from my counselor. She* has been a blessing for my family and taken time to counsel all of us as we needed. She has never judged or made us feel like we needed to stop and find someone else. Due to her walking beside us we have tightened as a family and moved from the places we were stuck. We feel safer and secure now.

+ Shelterhouse serves all genders.

Where your purchases benefit

more than your style.

2020 started with some of the highest sales numbers the Shelterhouse Resale Shop has seen since opening over

$303,354

seven years ago. With the spring onset of the COVID-19 shutdown, however, it was a challenge for us in many ways.

Closing our doors for three months meant more than just a loss in revenue for Shelterhouse’s mission, we also greatly

in sales to benefit Shelterhouse's empowering

missed our volunteers and connections in the community.

Although the year was filled with challenges, we also found new opportunities to expand our online sales of unique, vintage and designer items, with the support of community volunteers and our staff, we began to prepare for the Shelterhouse Outlet which opened in early 2021.

mission

Brittany Henne Director of Retail Operations

4,500+

3,175

community

hours were given by

members donated

over 400 volunteers

goods to re-sale at

to make the Resale

the Resale Shop

Shop possible

In 2020, the Midland Daily News Readers Choice voted the Resale Shop as GOLD, the community's first choice in Thrift/Second Hand Stores - Thank you!

100% of proceeds from

$350,000+

$13,821 worth of

the Resale Shop

worth of

merchandise

go to support the

merchandise was

helped survivors

services provided

donated

directly through

by Shelterhouse

vouchers

FINANCIALS REVENUE

Donors like you!

Grants

$1,355,689

Donations

$376,033

Contributions In Kind

$456,315

United Way

$236,450

Investment Income

$607,633

Other

$75,044

Total support & revenue

$3,107,164

Our local community!

Investment Income 19.6%

Grants United Way

43.6%

7.6%

Contributions In Kind 14.7%

Donations 12.1%

Other 2.4%

FINANCIALS EXPENSES Depreciation 4.2% Salaries and wages

Professional Fees

59.1%

9.8%

Specific Assistance 1.3%

Supplies 5.4%

Occupancy 6.4%

Taxes, fringe benefits 8.4%

Salaries and wages

$1,736,869

Taxes, fringe benefits Occupancy

$245,853 $187,737

Supplies

$159,508

Communications

$16,941

Specific Assistance

$37,612

Staff Development

$30,109

Transportation

$14,709

(less Fundraising)

$288,617

Professional Fees

$124,742

Depreciation

$77,474

Fundraising Other

$18,516

(less Fundraising)

Total Expenditures

$2,938,687

directly invested in

$1,404,065

comprehensive services for survivors of domestic violence

directly invested in

$767,559

comprehensive services for survivors of sexual assault

100 Men or More During challenging times incidents of assault and violence increase. So, the need and responsibility to help victims increases as well.

Bill Schuette 100 Men or More Campaign Champion 2020 Brian Ames David Ardouin David Auckerman Bill Barker Dan Barnes Rod Bauer Joel Beeck Donald Blasy Brad Blasy Clifford Block Mark Bone Jim Borin David Born Ralph Brozzo Michael Bruzewski Dennis Buckler Alex Clark Sean Clark Kevin Collins Melvin Collins Gordon Cox Jim Cross James Cross Brian Cumberledge J. Dee Brooks Donald Deibert Anonymous Donor David Dunn Dale Emeott Michael Erickson

Michael Feider Thomas Fenske James Fisher Jim Fitterling Erick Forshee Jeffrey Fox Darryl Frickey Arthur Frock Michael Gavin Mike Giltrop Bob Goddard Lisa Gray Myron Greene Thomas H. Lane Scott Haines Michael Hayes Patrick Hobohm Geri Horsley Karl Ieuter Matthew Ivan Robert J. Dotson Pankaj Jandwani Anthony Jenkins David Jozwiak Bruce Kanuch David Kempsell Dave Kepler Chris Kok Dan Kozakiewicz Matt Laming

Leonard Lawry Alex Lee Brandon Lewis Jesse Lillard Rick Loose Carl Lovell Edward Lunt Jon Lynch Ryan Marra Russell Mathews Wallace Mayton Bob McAfee Robert Mckellar Ajay Middha John Moolenaar Terry Moore Rob Mortensen Craig Nelson Rick Ohle Paul Ouderkirk Eric Ouderkirk Richard Peterson Brian Pfeiffer Robert Plishka Steve Poole Keith Pretty James R Jenkins Brian Rang James Reif Gregg Reitz

Fred Rolf Phil Sarnacke Christopher Schalk Nick Schikorra Chris Schloemann Bill Schuette Charlie Schwedler Don Sheets Kevin Spencer Tony Stamas Roger Stowell Gordon Stryker David Summers John Swantek Peter Sykes Jacalyn Thayer Corey Thelen Thomas Trombley Rob Vallentine Kenneth Van Heel Jeff Wagner John Walter David Walton Richard White Michael Williams Richard Williams Jonathan Wreford

Due to COVID-19, we had to cancel our signature event.

However, our community continued to stand with and support survivors. Thank you to our 2020 Chefs for Shelterhouse Sponsors who contributed to our empowering mission despite the event's cancelation.

$7,500 – Victory Over Violence Jim Fitterling and Alex Lee

$5,000+ – Shelter Three Rivers Corporation

$3,000+ – Counseling & Healing Deloitte

Cinthia and Mauro Gregorio Dow Chemical Employees’ Credit Union John & Vicky Walter Gavin and Associates Lisa and Howard Ungerleider Tri-Star Trust Bank Sofia and Ron Edmonds

$1,500+ – Advocacy & Empowerment Diane & Darryl Frickey

Chemical Bank, a Division of TCF

John and Julie Nosal

National Bank

Rebecca & Ward Bentley

Garber Managemet Group

Bill Schuette

Horizon Bank

Midland Oral Maxillofacial Surgery

Members First Credit Union

$500+ – Helpline & Hope Comerica Bank - Corp.

Wildfire Credit Union

Spence Brothers

Isabella Bank

GEI - G.E. Insulation Co.

King's Daughter's Assisted Living

Myron Greene

& Nursing Home

1st State Bank

Pat Zimmerman

Yeo & Yeo

Kenneth Van Heel

Ayre Rhinehart Realtors

Ieuter Insurance Group

Christy Plishka

David Parrillo

Pat Withrow

Emilee Thornton

Woody's/International Engineering

Todd Draves

& Manufacturing

Servinski Sod Service

Stafford Ballroom

Aristocut Salon and Spa

Our new

2500 Waldo Ave

facility

Midland, MI 48642

where we

more

can do

Our new facility allows us to serve three-times

more.

group counseling. Thank you to our donors for making the vision of a

and provide

clients in shelter

more comprehensive services, such as individual and

new facility, trauma-informed facility into a reality.

Benefactors

Guardian

The Charles J. Strosacker Foundation

Three Rivers Corporation

The Dow Corning Foundation Rollin M. Gerstacker Foundation

Champions

The Towsley Foundation

The Alden and Vada Dow

The Herbert H. and Grace A. Dow

Family Foundation

Foundation

Jim & Anita Jenkins

The Dow Chemical Company Foundation

Mary Currie

Hemlock Semiconductor Operations LLC Fisher Companies

Leaders

Sue Ann Scheddel Trust

Midland 100 Club

Don & Angela Sheets

Memorial Presbyterian Church

David & Cady Ramaker

Donald Slattery & Diane Postler-Slattery

Dave & Patti Kepler

Ron & Sofie Edmonds

Howard & Lisa Ungerleider

William & Linda Stavropoulos

Jim Fitterling & Alex Lee

Advocates St. John's Episcopal Church 100 Men Campaign 2019

Early & Kay Crawford Bill & Berta Gebo

Mainstreet Ventures INC.

Eleanor Butcher Janine & Paul Ouderkirk

Tri-Star Trust Bank

Duncan & Kathryn Stuart Jay Pinney & Lydia Watson-Pinney

Friends Steven & Tracy Perry

Randy Sosolik Drew Talbott

Chris Wihelm &

Bob & Tawny Nelb Michael & Jenny Bruzewski

Diane Brown Wilhelm

Tzu-Chi Kuo Mike & Rose Hickey

John & Mary Gorte

W.D. and A. Swan Brian & Lissa Ames

John & Pat Zimmerman

Snow Machines, Inc. Doug & Pam Koehlinger

Christopher & Vicki Wakeman

ABC Contractors Mary Neely

David & Lisa Jozwiak

ZOE Club Garrett & Monica DeWyse

Larry Jacobs

First United Methodist Church Mike & Nena Meath

Rafe & Nicole Ward

United Church of Christ Paul & Kristi Kline

Douglas & Ann Ward

Trinity Lutheran Church Robert & Paula Summers

Carole Adams

Bullock Creek High School Dow Chemical Employees' Credit Union

Martel Thompson

Student Council

Thank you for a transformational year.

Shelterhouse would not be possible without our community.

The people of Midland and Gladwin Counties make Shelterhouse possible - from the in-kind donor who brings by boxes of food and clothing for our clients, to the teacher who connects her students with our Outreach program so they can learn about healthy relationships,

Photo courtesy of Katy Kildee,, Midland Daily News

to the person who shares our crisis hotline number with a friend

Midland Office & Shelter

in need.

2500 Waldo Ave Midland, MI 48642

2020 was a transformative year to say the least - and we would

Gladwin Office

not have been able to do it

234 West Cedar St.

without you.

Gladwin, Michigan 48624

Thank you, Midland and Gladwin

www.shelerhousemidland.org

Counties, for supporting Shelterhouse's mission and

Facebook @SheltHouse

empowering survivors.

Instagram @ShelterhouseMidland LinkedIn @Shelterhouse

*Names removed or changed throughout

info@shelterhousemidland.org

report to protect anonymity.

877-216-6383 HELP IS AVAILABLE 24/7/365.

You will always be able to reach a real, live person who can help you

Shelterhouse is partially funded through the Michigan Domestic and Sexual Violence Prevention and Treatment Board

with whatever you are going through.

(MDSVPTB), by the Department of Community Health (Crime Victims Services Commission - the Victims of Crime Act Grant), and the United Ways of Midland and Gladwin counties