2024 Women of Influence

19th Annual

THE SHELBY SHELBY-- GRIFFIN REPORTS

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Tribute offers insight into careers of 35 honorees The Shelby Report of the Midwest presents its 19th annual tribute to Women of Influence in the food industry. This year’s slate of honorees – 35 strong – runs the gamut from presidents and VPs to managers, directors and supervisors.

They are among the leading executives in their respective fields, but their candid responses to questions from the Shelby team also reflect how they handle their other roles – as wives, mothers, sisters and even grandmothers.

Whether they’ve worked there decades or just a few months, these women are making an impact at their companies. Some have MBAs or law degrees,

Ayah Abed Save A Lot Logistics Manager With six years in the food industry, I have the privilege of being surrounded by individuals of high caliber. My experience has provided me with a solid foundation and versatility through multiple roles. Progressing from an entry-level selector to quality assurance, inventory, supervision and logistics

Meagen Arensdorff C.A. Fortune VP, C.A. BUILD Meagen joined C.A. Fortune in March 2020.

With nearly 20 years of experience spanning various industries such as tech, healthcare and CPG, Meagen has established herself as a versatile professional with expertise in marketing, communications, client service and strategy.

Stephanie Becker Associated Wholesale Grocers Chief Legal Officer, General Counsel, Corporate Secretary The most rewarding parts of my job are working with AWG’s members. I love that AWG is a cooperative and that my work is focused on achieving goals that benefit our members and the work they do in their communities. I also work with a

while others are pursuing doctorates. Nearly all belong to professional associations and are active in their communities.

In the pages that follow, they share advice for up-and-coming professionals, as well as detail some of the challenges and rewards they’ve experienced along the way. In addition, you’ll learn about the defining moments in their careers.

We found their responses refreshing and inspirational, and hope you will as well. Join us as we celebrate the 2024 Women of Influence.

manager, each position has shaped me into the leader I am today.

The most rewarding aspect of working as a logistics manager is the downstream impact it has on families within communities we support. By building partnerships with our retail partners, this directly contributes to the happiness and welfare of families in these communities.

Fortunately, I had multiple mentors who have significantly contributed to my success. Julie Hoff, director of outbound transportation, has been particularly instrumental in my journey. Her vast expertise and unwavering confidence in my capabilities has empowered me to navigate challenges with autonomy. Under her mentorship, I have not only refined my skills but

also cultivated a sense of ownership and initiative, which has been pivotal in my professional development.

Despite logistical challenges, cross-departmental collaboration enables us to overcome hurdles and deliver exceptional outcomes for our retail partners and customers.

My success is the culmination of visionary leadership, a supportive environment and dynamic teamwork. I am immensely grateful to be a part of this company.

In her role, Meagen leads a sales and operations teams responsible for managing client portfolios and driving revenue growth for new and emerging brands. She focuses on assembling the right talent, implementing best practices and equipping the team with the necessary tools to support brand growth. Her passion for nurturing talent and fostering a collaborative work environment has been instrumental in driving success, both for her team and her brand portfolio.

Meagen also oversees the evaluation and selection of new BUILD brands that join the C.A. Fortune portfolio, ensuring long-term partnerships

align with the team's capabilities.

One of Meagen's notable professional accomplishments is her involvement as one of the founding co-chairs of the C.A. Community Engagement Council. In this role, she spearheaded the development of initiatives such as C.A. Giving Day and Betterment Days, which have made a lasting impact within the company. In addition, she oversees the ever-growing C.A. BUILD Tank, an annual event that supports learning and collaboration between emerging brands and retail partners.

great set of teammates at AWG. Working on how issues, laws and regulations impact the independent grocer has become one of my favorite activities and is also one of the most challenging parts of my job.

I have worked with a number of great leaders over the years who have helped guide my career. I’ve worked with amazing women who opened doors and welcomed me into rooms where they may have been the only other woman. I’ve also worked with great male leaders who welcomed me into discussions and answered my endless questions about the grocery industry.

The defining moment in my career was the call to join AWG. Having insight into the importance of the independent grocer has been amazing.

Being part of a company that supplies local, independent grocers with the products and services they needed to feed and support their communities is a privilege.

For those entering the industry, be willing to walk into situations where you don’t know the answer, you don’t know all the rules and you don’t even know all the players. Look for a friendly face and ask questions. Eventually, you will learn a lot.

MAY 2024 • THE SHELBY REPORT OF THE MIDWEST

Alex Byrnes Hy-Vee Inc. Director of Government Relations I work closely with elected state officials to advocate for policies on behalf of Hy-Vee that support our company’s business goals and objectives throughout Kansas, Missouri and Nebraska.

Having the opportunity to advocate for policies that have a direct

Stephanie Cave Marc's Information Systems Operational Product Manager There has been an explosion of technology in the retail industry and navigating this new landscape has its challenges and rewards.

Heather DeLuca Associated Wholesale Grocers VP, Meat I lead meat merchandising, sales and strategy serving 1,100 member companies and more than 3,500 locations throughout 32 states from nine

wholesale divisions.

The biggest challenge continues to be breaking down barriers and

Carla Dowden PFSbrands SVP, People Success I lead a team of HR professionals in various disciplines, including legal, talent optimization, payroll and benefits, employee relations, succession planning and employee self-awareness profiles. I refer to my team as the People Success Team, where our core purpose and the company's purpose

Anne Feder eGrowcery VP, Client Growth and Product I’ve been with eGrowcery for more than four years. I lead our team of implementation managers and client advisors, known collectively as Team Grow.

My role requires me to track the latest developments in e-commerce,

Martha Gaul Heinen's Grocery Stores Seafood Buyer/Merchandiser There has been an explosion of technology in the retail industry and navigating this new landscape has its challenges and rewards.

Kelli Hammersmith Advantage Solutions Chief Communications Officer Kelli Hammersmith leads all aspects of Advantage Solutions’ corporate narrative, including internal, external and executive communications. Previously

Lindsey Hickey Simek's CEO & Owner Lindsey Hickey is on a mission to make mealtime better for all. Lindsey joined Simek’s in 2008 and became co-owner and president in 2010, firmly establishing the company as a second-generation family-owned and certified women-owned organization.

positive impact on the people and the communities we serve at Hy-Vee is certainly the most rewarding part of my job. I care deeply about the Hy-Vee brand and love seeing firsthand how our efforts as a retailer can lead to easier, healthier and happier lives for our customers.

My aunt, Anne, holds a special place in my heart, as she was truly one of the most influential people in my life. Her unwavering confidence and determination made her a remarkable leader in her community, inspiring me to believe in my own abilities and potential. I carry her spirit with me, always.

In the short time I’ve been with Hy-Vee, I’ve been privileged to

experience a variety of remarkable moments, so it’s difficult to choose just one. I learn something new every day. Even looking back to eight months ago, I am amazed at all I have learned. I’m so fortunate to work with such a talented team of individuals who work every day to serve our customers and the communities we operate in.

My advice to up-and-coming professionals is this: network, network, network. Never turn down an opportunity that comes your way. You just never know where it might lead.

Knowing the objectives and goals of our business puts me in a position where I work closely with our operations team to discuss, plan and implement changes at our stores. We are fortunate to work with a nationally ranked POS company that provides us software updates often. It has really allowed my team and I to be creative along with staying up to date with the most recent technology on the market.

When I can learn about a module that makes a significant impact on both customers and employees, and implement that into our production

stores, it's the ultimate reward. The process can be long and lengthy, but seeing a project through from start to finish and knowing we're making a positive change for our business is what drives me to be successful every day.

My advice to new professionals is to be innovative. Sometimes resolving a problem is best looked at from a different perspective. What may seem obvious isn't always the best solution.

influencing change in an industry that has looked the same for many years.

Grocery shoppers tell us with their spend that change is required for growth.

The highlight of my role is the people. I am proud to be a part of an organization that helps feed America and supports our independent grocers.

The team is humble, respectful and passionate. I believe in leading by example, giving grace but providing transparent feedback when needed.

I am grateful for the mentors that pushed me out of my comfort zone early in my career and challenged me to achieve more than I ever believed I could. Prioritizing the role of wife, mother, employee, mentor and friend – while not forgetting about oneself – is hard but important.

As I have advanced in my career, I have advocates who defend and support me when I am not in the room. I am committed to doing the same for others. Developing, supporting and empowering the next group of leaders is my passion.

It is inspiring to see fresh eyes come into the industry, as well as the diversity of thought. My advice to up-and-coming professionals is to develop strong communication skills and build lifelong relationships. Be confident, make mistakes, serve others and have fun.

are to help others become more successful in work and life.

I have worked for PFSbrands for the past 14 years. I am committed to hiring “A” players, finding the right seat on the bus and allowing those individuals to excel in what they do best.

Reflecting on my journey, I am grateful for the mentors who have shaped my life. Among them, Shawn Burcham, PFSbrands founder and CEO, stands out as a true friend, leader and mentor. His leadership, passion and drive to help others have helped me become a better person at work and home and have inspired our company's culture.

We like to say three things about our company: we care, we have fun

and we hold each other accountable by setting high expectations. Our people set our culture, it’s amazing, it’s contagious.

One of the most fulfilling aspects of my career is the opportunity to coach and develop several up-and-coming leaders. Witnessing their growth and development while collaborating with them is a privilege.

My advice to these leaders – and to all those aspiring to lead – is to never stop learning, don’t be afraid to fail and set goals that will continue to stretch you and take you out of your comfort zone.

keep pulse on market trends, respond proactively and strategically as new information becomes available, balancing the demands of our business with the voice of the customer.

I have spent time with experiential and shopper marketing agencies, engaging enterprise-level clients across various industries. As I progressed in my career, it became clear that technology was a key area of interest. I specialized in the technical capabilities required to deploy and track results across omnichannel platforms, which often required custom stacks and the careful management of physical inventory. These complex developments

allowed me to quickly learn where risks can be taken and where mistakes are inexcusable.

Success would not be possible without incredible mentors. Early on, my work with John Kuzava gave me the opportunity to dive into core values and principles of organizations and the ripple effects of positive interactions.

Recently, my work with John Schelske and Pat Hughes has enabled me to bridge my prior experience into the world of grocery. Their advocacy for my advancement and support in learning the details of grocery retail has made my success possible. I aim to emulate my mentors and elevate my teams.

Knowing the objectives and goals of our business puts me in a position where I work closely with our operations team to discuss, plan and implement changes at our stores. We are fortunate to work with a nationally ranked POS company that provides us software updates often. It has really allowed my team and I to be creative along with staying up to date with the most recent technology on the market.

When I can learn about a module that makes a significant impact on both customers and employees, and implement that into our production

stores, it's the ultimate reward. The process can be long and lengthy, but seeing a project through from start to finish and knowing we're making a positive change for our business is what drives me to be successful every day.

My advice to new professionals is to be innovative. Sometimes resolving a problem is best looked at from a different perspective. What may seem obvious isn't always the best solution.

she led global executive and internal communications at Northern Trust.

Earlier in her career, Hammersmith held communications leadership roles at Kohl’s and Molson Coors Beverage Co. She began her career as a journalist, reporting for television stations in Peoria, Illinois and Milwaukee, where she also served as a bilingual reporter.

One of the challenges of Lindsey’s job has been leading Simek’s growth from a local frozen food company to the fastest growing frozen lasagna and meatball brand in the U.S. while helping millions along the way.

To accomplish this, Lindsey has fortified strategic partnerships with key retail industry leaders, launched innovative items, expanded distribution into new markets, donated millions of meals and removed ocean-bound plastic from the environment.

While Lindsey’s mission to create feel good, quality foods has taken a lot of hard work, there have been many rewards. Lindsey has used Simek’s as a force of good and proudly led the organization through its B Corporation

certification in 2022, making Simek’s the only women-owned frozen food brand in the U.S. with this designation.

Lindsey also led the launch of partnerships with Feeding America and RePurpose, where every product purchased donates a meal locally and removes the same amount of plastic from the environment as used in the packaging and shipping of that product. Since 2017, Simek’s has donated more than 10.7 million meals. Since 2021, it has removed 94,000 pounds of plastic from the environment, furthering its mission to provide great food for the greater good.

MAY 2024 • THE SHELBY REPORT OF THE MIDWEST

Laura Howell C.A. Fortune Chief Data Officer I have been in the CPG industry for more than 16 years, serving in various roles before joining C.A. Fortune in 2017.

Lauren Hulett C.A. Fortune VP, Engagement I have the best job – I get to work crossfunctionally with an array of omnichannel leaders to drive client solutions. I am honored to work with CPG unicorns every day to create and execute strategic initiatives for C.A. Fortune and our clients.

Stacey Johnson Hy-Vee Inc. SVP, Government Relations & Corporate Compliance I enjoy the ever-changing landscape of opportunities and challenges in the retail industry.

But more than anything, I love the incredibly talented people I get to lead and work with across Hy-Vee. I’ve worked in government relations and public affairs for 25 years.

Lori Kimbrough PFSbrands VP-CEO Executive Operations I work closely with founder and CEO Shawn Burcham to lead strategic initiatives and oversee major projects like our annual GRITT Summit leadership conference. Under Shawn's mentorship, I've honed my strategic decisionmaking skills and deepened my understanding of effective leadership, which

I oversee the integration and utilization of information in order to best serve our client base. C.A. Fortune has a robust suite of analytical tools, data and technological investments. Optimizing these resources has completely modernized the way our employees communicate, share information and represent our clients.

The best part of my job is that I get the opportunity to make people’s lives easier. My role is both national and omnichannel in that I oversee the analytical and interactive systems for all brick-and-mortar grocers,

e-commerce and other trade channels.

My role is unique in that I engage with every client and every pillar within C.A. Fortune, offering quantitative solutions and actionable data to drive our organization’s and our clients’ growth.

Outside of the office, I’m a mother of two children and lead professional workshops and serve on the advisory board for Salt & Light Coalition. I also volunteer on both the Art Awareness Council and Family Connections Committee at Highlands Elementary School in Naperville, Illinois.

My go-to strategy includes trend identification, fostering cross-functional collaboration and streamlining processes for optimal results. I take a lot of pride in empowering my team and am proud to help propel both individuals and the organization toward excellence.

There are hundreds of small moments that have shaped my career, so it’s hard to pick one point in time that truly defined my career. I have had an incredible boss and mentors over the years who have given me countless opportunities for which I’m extremely thankful. Being named the leader over C.A. Fortune’s strategic client services team was an incredible honor. I am

proud of the positive impact that my team makes.

I am passionate about collaboration and innovation. I cherish the opportunity to collaborate with diverse minds, creating and executing strategic initiatives that drive business growth and client success.

My advice for up-and-coming professionals is to stop looking at mistakes as failures and instead to look at mistakes as learning opportunities.

If we are pushing the needle and driving business forward, most of us are going to make a mistake now and then – it’s the only way we grow.

It was an attorney family friend of mine who served as one of my earliest mentors. At a young age, he learned about my interest in the legal field and took the time to answer questions, share stories, discuss law schools and even took me to trials.

After law school, I chose to pursue a career in the government relations field and he supported me every step of the way. He continued to be a sounding board for every career choice I considered. I greatly valued the time he invested in me.

One of the most pivotal moments in my career was the 2007-08 financial crisis. I was relatively new in my job at the time and the next

three years that followed were intense at the U.S. Capitol. My advocacy skills were sharpened throughout those years – building coalitions, drafting testimony, analyzing proposed legislation, managing internal expectations, determining positioning and structuring the initial process for compliance after enactment.

My advice to other professionals is to be open to new opportunities, especially if you don’t feel ready for them. You’ll never feel ready. But to grow, you have to be willing to take a chance.

has been instrumental in my professional development.

My career path has been diverse. I began in banking, served many years as a financial advisor and ventured into entrepreneurship before joining PFSbrands. My role today offers me a privileged seat at the decisionmaking table, where I influence our business strategy and mentor our team members.

Managing the complexities of multiple projects in a fast-paced environment is challenging yet exhilarating, fueling my passion to drive our business forward. This is what I find most rewarding about my role.

A defining moment in my career was being promoted to VP and

joining the senior leadership team, a clear recognition of my hard work and potential. This milestone reinforced my dedication to creating an empowering environment for all team members, especially aspiring female leaders, encouraging them to embrace their unique voices without conforming.

My advice to those starting their careers is to seek challenges as opportunities for growth. Don't fear failure, use it as a steppingstone to success. And always look for mentors who will push and support your journey.

THE SHELBY REPORT OF THE MIDWEST • MAY 2024

Marie-Pier Labarre Cascades Innovation Director Over the last six years, I have actively spearheaded the cultivation of our innovation culture.

I orchestrated the implementation of various tools,

Jennifer Lambert Hy-Vee Inc. SVP, Strategy & Planning I work with our business leaders to solve problems and find ways to use technology to improve business outcomes. Seeing an idea come to life from start to finish and then hearing how that solution has helped our customers is the most rewarding part of my role.

Kait Lovitt C.A. Fortune VP, Marketing & Communications Kait Lovitt is a distinguished marketing and communications professional in the food/CPG industry, boasting over a decade of expertise. Her

Kaytlynn Magana Storewise Marketing Manager My role merges my fervor for marketing with my love for connecting with people. Previously, I had the privilege of working on our customer success team, engaging daily with our valued grocery customers. This experience ignited a passion and deepened my understanding of the challenges and triumphs

mindsets and collaborative methodologies to foster the generation of novel ideas. As a catalyst for change, I have experienced both the positive and challenging aspects of this transformative journey.

What resonates with me most is the impact my team can have on the future of packaging. Discovering purpose and fulfillment, I find immense satisfaction in contributing to projects that carry the promise of enhancing our industries, tackling sustainability challenges and instigating positive change.

Over the last 15 years, I have had the chance to be led and inspired by two strong women who have paved paths in the food industry. They shared their vision and knowledge and helped me grow as a woman, a professional and a leader. I aspire to emulate their guidance and support with the next generation.

Throughout my career, I’ve had many amazing mentors. Early on, when I worked as a software engineer in Healthcare IT, I had a mentor who encouraged me to explore other parts of the business. She advised me to get out of my comfort zone, which led me to take on a new role in sales, where I learned about customer behavior, finance and P&Ls. I am forever grateful to her.

Having spent more than 20 years in the technology industry, I’ve been fortunate to have several memorable moments throughout my career.

Prior to joining Hy-Vee, I helped launch a brand-new platform to support the changing health care landscape from “pay for service” to “pay for

performance.” I was a member of the founding team and established the operational processes that would ultimately define the platform and its applications.

Since joining Hy-Vee, I’ve had the privilege to help lead our loyalty evolution through Hy-Vee PERKS. This project has helped me quickly learn the retail business and understand how technology can best support retail objectives.

My advice to up-and-coming professionals is this: Don’t be afraid to be uncomfortable. Stretch yourself to learn new skills and take risk.

journey at C.A. Fortune began during the J.B. Chicago transition, marking the start of her impactful leadership roles within the organization.

Kait's career highlights include launching the brand strategy team at a prominent BFY snack delivery platform and serving as global marketing director for a QSR group in Singapore, overseeing international markets and launching Asia’s first Net Zero F+B outlet.

At C.A. Fortune, she played a pivotal role in establishing the corporate marketing and strategy team. In her current capacity, Kait leads the C.A.

marketing team, driving brand strategies and commerce growth while supporting new business initiatives.

Her dedication to the company's mission, combined with a passion for industry innovation, fuels her success. Kait's leadership and contributions have solidified C.A. Fortune's position as a leader in the food/CPG space.

Kait lives in Chicago with her family and cherishes going to the park with her 18-month-old son Theo and dog Jax.

small independent grocers face.

The most rewarding aspect of my role is undoubtedly the people I have the privilege of working with and serving. Knowing that our efforts contribute to the success of grocers, particularly in the independents, brings me immense satisfaction.

I am fueled by the opportunity to make a tangible difference in their operations, even if it's by simplifying their day-to-day tasks.

One of the most valuable lessons I've learned throughout my career is the importance of embracing curiosity and resilience. It's normal to feel nervous or overwhelmed when tackling something new, but the key is to

persevere.

I’d encourage others to adopt Brad Lomenick’s advice, “Be humble, stay hungry and always hustle.” My advice to emerging professionals is to embrace this journey of continuous learning and growth, without fear of failure.

I hold an MBA in marketing from the University of Central Missouri. In my spare time, I volunteer with Mission Adelante, an organization in Kansas City, Kansas, dedicated to empowering immigrants and refugees to thrive in their new home.

MAY 2024 • THE SHELBY REPORT OF THE MIDWEST

Anna Mancini Associated Wholesale Grocers VP, Division Manager Leading a talented team at AWG in Nashville, I am committed to excellence in grocery retail. The most rewarding aspect of my role is the opportunity to cultivate a culture that prioritizes both personal and professional growth.

A defining moment in my career was when I came to AWG. I’ve had

Danielle Mathews Mosaic VP, Commerce Mediar Danielle excels in guiding clients through the intricate landscape of media strategy. With a steadfast belief that media serves as the vital context for brand

Melissa McLaughlin T.A. Solberg Co. Seniorly Accounting Manager I have been in my role for just over three years.

I am responsible for financial reporting, budgeting and strategic planning for the entirety of our diverse organization that includes businesses spanning a variety of industries,

Christina Melillo Buehler's Fresh Foods VP Merchandising I have worked for Buehler’s Fresh Foods for 35 years. In that time, I have had the privilege to serve in many roles for our company, leading to my current

Yvonne Monea Buehler's Fresh Foods VP Human Resources I have held my current role since 2019. A rewarding part of my job has been to witness the impact our HR team had on improving efficiencies in store operations. These efficiencies reduced the administrative burden on store management, as well as provided them access to data and technology to assist them in managing their teams.

Buehler’s goal is “Putting People First,” which applies to our customers

Alissa Monteleone C.A. Fortune Director, Emerging Brands I have a passion for good people, innovative ideas and fantastic food. In my role, I get to combine all three. I coach CPG founders to achieve their vision

Lori Neitzel JOH Account Manager I've spent more than 30 years in the food industry, most recently with JOH. I've held various roles in my career. What I enjoy most about being at JOH is

the opportunity to serve in various roles with the company that allowed me to influence not only business strategies but also significantly impact the development of our team members.

I also get to serve and help our members, independent grocery store owners. Many of them have entire families working in the business, supporting each other. This sense of community and mutual support is a powerful reminder of the impact we can have on each other's lives and underscores the importance of mentorship and support.

Throughout my life, I've found inspiration in various sources, but the constant has always been the people around me, starting with my

grandparents and parents. My journey at AWG has been shaped by the influence and support of several senior executives – Dan Funk, our president and CEO; Derek Jones, our EVP, division operations; and Troy Marshall, our SVP, Eastern Region – who instilled in me the virtues of perseverance and servant leadership.

For those just beginning their careers or looking to make a significant impact, my advice is to embrace every challenge as an opportunity. Always lead with conviction and compassion and take care of your team.

engagement, she specializes in crafting strategies that seamlessly intertwine media and business objectives to drive meaningful results.

With over 13 years of invaluable experience spanning media, publishing and agency realms, Danielle has cultivated her expertise in B2C domains.

Her diverse portfolio includes collaborations with industry giants such as Gerber, Nestle, Amazon, Impossible Foods, AB InBev, Google and numerous others.

Whether navigating the complexities of global corporations or nurturing

emerging brands, Danielle's passion lies in orchestrating media strategies that not only resonate but also deliver tangible business outcomes.

including five full-service Trig’s grocery stores. I am also a certified public accountant and worked for 22 years in public accounting before joining the T.A. Solberg Co. team.

The transition from an outside advisor to CFO of the company was successful because of the strong leadership team the company has in place.

This team lives a culture that supports an exceptional experience that benefits associates, guests and the local communities.

Working with the people in this organization each day is the most rewarding part of the job. We have been able to work together to put new

systems in place to increase efficiency and the speed of information. The positive attitudes and buy-in from the teams made this possible.

I have been fortunate to have many impactful mentors throughout my career who have helped guide my path and who lead by example. One of those mentors was instrumental in my decision to make the career move from public accounting to the CFO position with TA Solberg Co. My advice for up-and-coming professionals is to never stop learning and to embrace change. Seek out organizations that share your values and you will thrive.

role. The opportunity I have to help develop our talented associates is the most rewarding part of my job. Grocery retail has a career path. As an ESOP owner, I try to foster that growth in our company.

While there have always been challenges in our industry, those of today seem more extensive than ever. In my role, the biggest challenge is to keep customers shopping in our stores versus online. We have continue to show variety, quality, value, innovation and creativity in our departments and in the services we offer to keep our customers excited about shopping in-store.

Over the years, I have had the good fortune to work with many great mentors. Some of the most meaningful advice I received that I carry with me to this day is “listen more than you speak” and “never present a problem without a solution.”

My advice for people just starting their career is to “be a builder.”

Whether it is building sales and profits for your company, a new business partnership, education or the confidence and know-how in an associate, build something every day.

and employees. If employees are taken care of, they are able to better care for our customers.

Over the course of my career, I’ve met many people who have left a professional impact on me. They helped me understand HR’s function and overall influence that evolved to position HR as an essential strategic business partner. Our HR team shares resources and insights with operations in an effort to work together to achieve our companies' grand strategies.

A challenge faced in the field of HR is that it’s always evolving. It’s imperative that we anticipate and react to constant updates to legislation to remain in compliance with federal and state laws.

My advice to up-and-coming professionals is to never miss opportunities for professional development. I send our HR team to the annual Regional

SHRM conference and encourage them to work toward professional certifications.

Personally, I hold a Certified Employee Benefits certification from IFEBP. Professional development not only helps your success but also influences the success of your company.

through our customized mentoring program. The program allows me to leverage my CPG experience to streamline the learning curve and equip brands to successfully launch products into the competitive U.S. retail and online markets.

My zeal for real, good food has been a consistent driver throughout my career. Working in restaurants and owning a catering business brought valuable lessons in teamwork, customer service, resilience and creativity.

I transitioned those skills to serve the natural foods industry for the past

20 years while keeping my toe in the entrepreneurial world. After training as a personal chef and integrative nutrition coach, I created NinjatritionTM: The Art of Happy Eating, which provides hands on mind/body nutrition programming for kids. Those kids are my greatest teachers. They keep me energized, happy and humble.

Whether I am in the kitchen or the board room, I have learned to embrace the challenge, do the work and nurture the relationships that make it all worthwhile.

helping clients and customers reach their goals. Whether it's launching new items, hitting sales targets or helping an account grow their business, I find it all rewarding.

I’ve been lucky to have great mentors who taught me some important things: follow up, be honest about the good and the bad, stick to high ethical standards and stay steady through the ups and downs. I've built some strong relationships in the industry and I'm grateful for that.

Outside of work, I volunteer for my kids' sports teams and help out at

my church. My family and I love traveling and spending time together.

For anyone starting out, my advice is simple: let your actions speak louder than your words. Lead by example and respect will come naturally.

Woman of the Year Nominee

THE SHELBY REPORT OF THE MIDWEST • MAY 2024

Ashley Parle Save A Lot Field Marketing Business Partner I have been working in marketing for the past 18 years but have been dedicated specifically to grocery marketing since joining Save A Lot in 2020. I received my bachelor's degree in marketing from Missouri State University and an MBA from Webster University. I currently support independent owners in

Niki Reznicek C.A. Fortune Corporate Marketing Manager After graduating from Creighton University with a degree in marketing, Niki embarked on a professional journey that led to significant accomplishments.

Devon Snider C.A. Fortune Senior Director, Omnichannel At the heart of my professional journey is a deep appreciation for the impact of omnichannel strategies on sales. I find myself constantly invigorated by the journey of growth and transformation of online and in-store channels. This revolution of consumer behavior, has created unprecedented avenues for

Lisa Stahl JOH VP, Health, Beauty & Wellness Being recognized alongside other women of influence is a true honor, celebrating dedication and creativity in the industry. With decades in the personal care and beauty categories, positive mentors shaped my "how can I help"

building marketing strategies to grow their businesses.

What drives me most in my role is serving those who serve our communities. Working predominantly in areas impacted by economic challenges, our mission is clear: provide quality groceries at affordable prices. Guiding these independent owners to promote this message brings me immense satisfaction, knowing I'm helping families access essential resources.

My career journey has been shaped by mentors like Ronny Miller from Gallup, who instilled the importance of leading with strengths and adapting communication styles to meet individual needs. This insight has not only

enhanced my professional relationships but also enriched my personal life, influencing how I navigate roles as a colleague, friend, mother and wife.

Beyond my career, I contribute to my community as VP of communications for the PTO board at my children's school, leveraging my marketing skills to support our future generation. Through volunteering and mentoring, I aim to inspire others to prioritize service above self, fostering positive change and meaningful connection.

Starting her career at a global architecture and engineering firm, Niki managed project teams, crafting winning proposals for multi-billion-dollar federal contracts.

Looking for a change, Niki transitioned to the CPG industry, where she took charge of the entire master brand at C.A. Fortune, introducing crucial processes that elevated the company's brand presence.

In her current role, Niki wears many hats, handling strategic planning, marketing campaigns, brand guidelines and internal and external

communications. Niki also oversees sponsorships, social media, event planning and branded collateral, ensuring a cohesive and impactful brand image across all platforms.

Niki’s journey from ground zero to a pivotal role in shaping the company's marketing landscape is a testament to her education and expertise. Outside of work, Niki lives in Chicago with her husband, Michael, and enjoys traveling and trying new restaurants.

engagement for brands.

When I started my marketing career at Loyola University Chicago, “the internet” was just becoming a thing. Today, I manage multiple brands at multiple retailers with multiple online platforms and, yes, it keeps multiplying.

Amid the excitement of growth and innovation, there exists a perpetual challenge: staying ahead of the curve. The omnichannel space is a dynamic, where yesterday's best practices can quickly become obsolete. Embracing this constant flux demands agility and adaptability.

Throughout my journey, I've been fortunate to have a guiding light

in the form of my mentor, Joy Tucci. Joy not only embodies excellence in leadership but also serves as a beacon of humanity in management. Her mentorship has not only shaped my professional trajectory but has also instilled in me the importance of striking a harmonious balance between my roles as a mother, employee, manager, friend and colleague. Joy's wisdom and empathy serve as a guiding compass.

For those embarking in this dynamic field, I offer a word of advice: embrace continuous learning. In the omnichannel space, complacency is the enemy of progress.

attitude. Learning from experienced individuals taught me to plan my work and work my plan. Encountering enthusiastic newcomers reminds me of the endless possibilities in overcoming challenges.

Throughout my career, I’ve enjoyed the great privilege of navigating new category initiatives and launching incredibly successful brands together with some of the best individuals in the business. The meaningful friendships made along the way are countless and the many relationships have helped me in so many ways.

A significant challenge I faced was transitioning from being on the road

to a one-person-hub. There was much to learn. At JOH, our supportive team faced the same stressors. Sharing strategies and support, we all flourished.

Kevin Tassinari, our division leader, consistently provides positive support, benefiting our entire team.

For new associates, peers or colleagues, here's my advice: value your environment, learn everything you can, listen, ask for help when needed and help others when you can. Always believe in yourself and others will too.

Most importantly, love what you do.

MAY 2024 • THE SHELBY REPORT OF THE MIDWEST

Anna Stoermer Hy-Vee Inc. EVP, Chief Merchandising Officer I oversee the retail merchandising efforts across our more than 550 retail locations. My position allows me the opportunity to make a difference in the lives of others – whether it’s developing a new program to make the shopping experience easier for our customers or guiding up-and-coming professionals

Cathy Sturm National Beef Marketing Manager As a food industry marketing professional for over two decades, I've managed many projects – from launching brands and new products to creating

Amanda Wagner PFSbrands VP Marketing I am incredibly honored to be nominated as a Woman of Influence in the Food Industry. I have had the privilege of working at PFSbrands for 10 years with some of the most passionate employer owners (100-percent employeeowned) that truly care.

Tara Wolfe Save A Lot HR Business Partner I have been in human resources for 20 years and have had the great opportunity to support team members in multiple industries. I joined Save A Lot in 2021 and support distribution centers in eight states. I am incredibly

Shellie Wood KeHE Distributors Regional VP of Sales – Regional Chains It may sound cliché, but I truly love coming to work each day. In my current role, I get to roll up my sleeves and come alongside our retail partners to help them grow in the natural, organic, specialty and fresh spaces.

It’s been incredibly rewarding to work alongside such a talented group of individuals who show up every day to serve not only our customers but one another. It is how we “show up” that matters most. While there can

on their career paths.

Hy-Vee President Donna Tweeten has been a tremendous mentor throughout my career with the company. She has invested hours of her time into my professional growth, teaching me how to lead others, as well as how to elevate my own personal brand.

One of the most defining moments of my career took place in 2020, when I served as a Hy-Vee store director in Liberty, Missouri. During COVID-19, I was challenged to lead a team of retail employees while also finding a way to show up every day to serve our customers and communities. It was one of the most challenging – yet most rewarding

– times of my career and reinforced for me Hy-Vee’s purpose and mission of serving others.

I have three pieces of advice for up-and-coming professionals: First, success does not come by working in a silo on your own. Bring people alongside you in your journey. It will be more rewarding and more successful.

Secondly, life is about relationships. Don’t lose sight of the people who help you along the way. Finally, never be afraid to volunteer to take on a new challenge. It may very well be what sets you apart in your career.

digital campaigns and executing national trade show events. Although juggling conflicting priorities presents daily challenges, I've found the variety rewarding and appreciate the unparalleled opportunities to learn and grow professionally.

Throughout my career, I worked beside several inspiring mentors, including my father, who instilled in me a strong work ethic and a passion for the food industry. A framed handwritten copy of his motto, "Early to bed, early to rise, sell-sell-sell and advertise," always hung above his desk, a

reminder of the power of consistency and perseverance.

In my current role, leaders Keith Welty and Bob Bean have helped me hone my strategic skills and strengthen my ability to oversee complex marketing plans.

For young professionals starting a career in this industry, I offer simple advice: trust your instincts. Don't let self-doubt and the "imposter syndrome" keep you from reaching your goals. Remember, you have unique perspectives and insights to offer your employers.

Our core purpose is to help others become more successful in work and life. Our founder/CEO, Shawn Burcham, truly lives by this and has had a tremendous impact on me, teaching me how to think and act like an owner, along with the GRITT mindset.

That last “T” represents tolerance of failure, which is pivotal for me. I have had some bumps in my career, but that GRITT mindset empowered me to push through with determination and transform into a stronger leader. I was able to lock in my own personal responsibility statement through the GRITT Leadership Academy and have more commitment than ever to live out our core purpose of helping others be more successful.

In my role, I get to mentor and work alongside a team stacked with impact players, including some powerhouse women and men. We are committed to driving foodservice growth within the grocery industry and for our wholesaler and retail partners.

My advice for up-and-coming professionals is to lock in that GRITT mindset and embrace every failure along your path with positive determination and as a pivotal moment to transform yourself. Every low point I have had in my life was followed by my biggest growth moments and a better, stronger me.

honored to be a part of the Save A Lot HR team.

I love working in human resources because it presents opportunities for me to be able to have an impact on both the business and the team members I support. Over the past 12 months, I have had the opportunity to partner with my operations team in the implementation of engineered standards and the creation of a pay for performance structure that is driving efficiencies in productivity and retention. I am extremely proud of the team that I worked with on this initiative.

In my career, I have worked for many great leaders who have helped

me develop into the HR professional I am today. Most notably, Jill Bimmerle has been a mentor to me for the last 10 years. I am eternally grateful for the support she has shown me professionally and personally. I am so fortunate to now be in a position where I can share the knowledge and insight that has been shared with me.

My advice for new professionals is to listen and learn from the experienced leaders around you. Develop relationships and seek to understand. It’s OK to make mistakes. It’s how you respond to the challenges that will define you.

always be challenges in keeping the team focused on the growth ahead and developing our best team, our people are what set us apart and make a difference.

Looking back, I have learned and grown from so many people over the years and have had several mentors in my career. However, the true mentors became more of a “champion” for me personally. I like to say, don’t take everyday interactions for granted; you will always learn something.

Even during one of the lowest points in my career, I was able to learn and grow from the experience. I learned how to lead through adversity and developed one of the strongest category teams, which led to our success.

Sometimes the biggest challenges give us the greatest reward.

My advice for up-and-coming professionals is to be your authentic self,

take every day as a new learning and don’t be afraid to step outside the box.

Take the stretch projects outside of your comfort zone and absorb everything you can from those opportunities.

Woman of the Year Nominee

19th Annual

THE SHELBY SHELBY-- GRIFFIN REPORTS

A celebration o�

�emale �ro�essionals in the Southeast

Tribute offers insight into careers of 29 honorees The Shelby Report of the Southeast presents its 19th annual tribute to Women of Influence in the food industry. This year’s slate of honorees – 29 strong – runs the gamut from presidents and VPs to managers, directors and supervisors.

They are among the leading executives in their respective fields, but their candid responses to questions from the Shelby team also reflect how they handle their other roles – as wives, mothers, sisters and even grandmothers.

Whether they’ve worked there decades or just a few months, these women

Natasha Brinegar Food Lion VP, Category Management, Center Store I provide strategic direction and oversight for the health and beauty, home care, dairy, frozen, general merchandise and candy categories. I oversee a multibillion-dollar annual budget, with a team of more than 35 associates.

Caroline Catoe ECRS President ECRS is a family-owned, point-of-sale and retail technology solutions provider for the independent grocer. Caroline’s 16-year track-record at the company includes working in all departments, prior to being promoted to president in 2021.

Nicki Crespo Bay Food Brokerage Director of Fresh Meat and Private Label I am the newest member of the executive team.

I recently retired from a 24-year career at Publix Supermarkets, having worked in both retail and corporate positions, ending my career as a category manager.

are making an impact at their companies. Some have MBAs or law degrees, while others are pursuing doctorates. Nearly all belong to professional associations and are active in their communities.

In the pages that follow, they share advice for up-and-coming professionals, as well as detail some of the challenges and rewards they’ve experienced along the way. In addition, you’ll learn about the defining moments in their careers.

We found their responses refreshing and inspirational, and hope you will as well. Join us as we celebrate the 2024 Women of Influence.

My team members are the most rewarding part of my job. Their innovative spirits and passion make it easy for us to offer new and exciting items at Food Lion, price them affordably and for customers to easily find what they want in our stores.

The ever-changing dynamics of our industry and customers create a challenge since they are constantly evolving, but we work to ensure we are keeping up and meeting their needs.

I’ve had many mentors and certainly can’t focus on just one. I always appreciate their honesty, the perspectives shared, the advice and counsel

provided or just the time they spend listening without judgment.

Reflecting on my journey, I’ve had many impactful moments that have made me who I am. An example could be a great conversation with a leader or mentor that changed my approach to a situation. Another could be when I had a “lightbulb” moment for something I’d been working on.

My advice for young professionals is centered around two things.

First, be curious and never stop learning. With this, don’t be satisfied with just good enough – push yourself to strive for greatness. Second, be you, authentically. Share your true self with others and embrace your journey.

“The most rewarding part of my work is watching our retailers succeed.

Hearing the stories and seeing the data of CATAPULT retailers who are able to measurably increase basket size and spend, reduce shrink and waste, increase customer loyalty and retention, and improve the bottom line for their business is fulfilling.

“I love that we serve independents. There is something fierce and adventurous in the independent grocery spirit, and it’s very rewarding to watch them dominate the goliaths.

“My advice to emerging leaders is to show up and say yes. Show up at

your office, show up in the meetings, be present – it will set you apart in a post-COVID world. Say ‘yes.’ If you are showing up and showing that you are hungry for success, then you will likely be given opportunities to take on new challenges. Say 'yes' to them and go for it. Everything else will follow.”

Caroline is a proud mother of three children. When she occasionally gets 30 minutes of free time, you can find her out running on local trails.

The most exciting part of my new role is the relationships we, as brokers, get to build with the suppliers we represent. My role in helping our clients ready themselves to support private label business has been challenging but also rewarding. I love talking to our clients about their products and capabilities.

Passing along experience, culture and support in the professional world are so important to the success of up-and-coming professionals, especially for women in the grocery industry. I am so grateful for the time each mentor gave me over the years and their contribution to my development.

One message that resonated in all my mentor relationships is, “Don’t be afraid to try something you are passionate about and never put a limit on what you can accomplish.” As a mentor, I have often shared with my proteges the idea, “What would you do if you weren’t afraid?” We talk about how the ladder of success doesn’t always go straight up and creating your own new path to success can be important to one’s personal enrichment and growth.

MAY 2024 • THE SHELBY REPORT OF THE SOUTHEAST

Jessica Diamond Acosta Group VP, Impact Natural I have worked in the grocery industry for 25 years and at Acosta for 11. I have the privilege of leading the team calling on KeHE headquarters, as well as the conventional retailers in the Central Region. Each of my roles in the industry

Dawn Drzewiecki Acosta Group Director, Kroger Team My extensive career in the grocery industry spans nearly three decades. I began as an executive assistant and gradually ascended through the ranks, transitioning into category management, then sales, before assuming my current role. In this capacity, I lead a team of eight professionals in the dairy,

Karen Fernald Food Lion SVP, Category, Merchandising and Pricing, Fresh At Food Lion, I lead the development, strategy and execution of business initiatives for teams of about 90 associates. I manage an annual multi-billion-dollar budget to support all functions of the fresh categories for Food Lion’s 1,108

Holly Gandara Alliance Sales and Marketing SVP of National Teams I have been with Alliance since 2021. Our team works with clients and customers to build meaningful business strategies for collective growth. Over my 20 years in the industry, I have had the pleasure of working with many wonderful companies and mentors.

Vinessia Fisher Hankins Toshiba Global Commerce Solutions Engineering Manager, Hardware Development The most rewarding part of my job is to see the solutions that we develop impact businesses and consumers globally while creating invaluable innovations within retail.

Throughout my career, I’ve had many mentors, but my first manager highlighted the importance of diversity in leadership. He emphasized that

Melissa Harrington Food Lion VP, Finance I lead a team of dedicated and knowledgeable associates. Our work plays a critical role in driving business growth. By surrounding myself with associates with different perspectives and backgrounds, I benefit from many ideas and insights.

Kathy Hayden Inmar Intelligence, MarTech Division SVP, Strategic Partnerships During the 34 years that I have been in this industry, I have worked with and for so many tremendous leaders that have helped my growth and development as a business manager, leader of talent and strategic partner to our clients. They taught me the foundational skills to succeed, including

Laura Holland EngageCPG Founder and CEO With nearly two decades of sales, trade marketing and leadership experience in the consumer-packaged goods industry, I am proud to have recently launched EngageCPG, a CPG sales agency.

has focused primarily on natural products, which is my passion.

My focus in my career is to bring education, advocacy and support to the people I have the honor of working with and the community as a whole.

We are not just selling, we are seeking to understand consumer needs and how we can lead the food industry in making positive changes with a global impact.

My current role involves partnering with industry leaders in sustainability, social justice and community advocacy to bring education to our team and best align with our amazing vendors that are doing the same.

I have been so inspired by numerous people that I have worked with over the years, none more so than the group of women I met through the J.E.D.I Collaborative’s Women in Leadership Mentorship Cohort, created

by Lara Dickinson and led by Betsy Frost. These women are trailblazers in bringing about positive change in our industry and beyond.

Outside of work, I volunteer as a mentor/business coach to a variety of organizations that support new and emerging brands, including T.I.G Brands, Naturally Chicago and Good Food Accelerator.

frozen and pet departments.

The most fulfilling aspect of my job lies in the people I collaborate with.

Throughout my tenure at Acosta, I’ve had the privilege of working alongside exceptional leaders who have generously mentored me, fostering my growth and encouraging me to be comfortable with the uncomfortable. Their belief in my leadership potential has been instrumental in my journey.

I’ve had several defining moments throughout my career. Most recently, being honored with the Acosta Group Aspire Award 2023 for delivering outstanding results while embodying the company’s values and eight ways of working.

The ever-evolving landscape of the grocery industry has kept me agile over the years. From mergers and buyouts to personnel changes and new clients, I’ve had to navigate these shifts with tenacity. I find the changing consumers shopping habits interesting as our world continues to evolve in the digital realm.

To aspiring industry leaders, I offer the following advice: Cultivate and nurture robust relationships, never hesitate to seek knowledge from others and recognize that discomfort is a natural part of growth.

stores.

Being able to empower my team members and experience their joy, passion and expertise in providing quality experiences for customers is the most rewarding part of my role. Their desire to keep the fresh assortment relevant while continually innovating how we serve our customers and associates is admirable. I love working with my team and my peers in developing our future generation of leaders.

I wouldn’t be where I am today without the influence of my mentors.

Their undeniable support and guidance have propelled me in my career and

allowed me to become a better leader, which allows me to encourage my team members and help foster their leadership skills.

My advice to new associates is to follow your passion and always be curious. In the ever-changing world we live in, it’s more important than ever to challenge yourself and your team to always be learning. Surround yourself with those who have strengths and perspectives that are different from your own. With this approach, you’ll not only achieve your own goals but also help bring your team and peers up with you.

My greatest mentors have always been my parents and grandparents, who taught me the value of hard work and resiliency. I would also like to give special thanks to Johnsonville Sausage and Scott Anderson for investing in the development of my career.

I feel truly blessed to work in such a fantastic industry surrounded by the incredible team we have here at Alliance. Problem solving and creating solutions for our clients gives me a great sense of accomplishment and fulfillment.

Observing this team collaborate, each member bringing unique talents

to the table, is a powerful reminder every day of the collective strength.

My advice for professionals joining our industry is to be authentic and remain coachable. Much can be accomplished when you seek to understand the needs of the customers you serve. Stay humble, work hard and be good to those around you.

Outside of work, I find my life’s greatest joy in being a wife and mother.

I have been married to my husband, Joel, for 19 years and we share three beautiful children – Ruby, Gray and Hattie.

everything we do matters, to be authentic in the workplace and to always go above and beyond what is expected.

There have been many defining moments in my career, including receiving prestigious awards such as the Black Engineer of the Year Nominee for Professional Achievement, National Women of Color Technology All-Star Award and the CEO Award. Most recently, I had my first patent issued by the U.S. Patent Office.

The reason these achievements stand out for me is because representation is important and another little girl can see what’s possible.

Advice for new colleagues: 1. Don’t be afraid to try new things.

2. Step outside your comfort zone; this is where real growth occurs.

3. Figure out what you really enjoy doing in your career and do that.

4. Don’t dwell on your mistakes. They can simply be lessons learned turned inside out.

Mentoring and giving back to academia and my community are some of my core values, which is why I serve on College of Engineering and Women in Technical Leadership Advisory boards, promote STEM careers among youth and participate in various volunteer outreach events. I love that Toshiba’s values are consistent with my own.

I also communicate openly with my peers, managers and business partners to achieve financial targets while serving and supporting customers and communities across Food Lion’s 10-state footprint. Thanks to my exceptional team, I am rewarded and fulfilled every day.

As a licensed North Carolina Certified Public Accountant, I am committed to maintaining the highest standards of professional excellence.

This dedication is evident in my annual completion of 40 hours of continuing education courses, ensuring I stay current with the best practices and developments.

I firmly believe bringing one’s authentic self to work is key to fostering

meaningful relationships and promoting a diverse and inclusive workplace culture. This is the ethos I strive to embody and encourage in my professional interactions.

My passion for making a meaningful difference in my community is rooted in humility and giving. Through Food Lion Feeds, a hunger relief platform the company founded in 2014 to address food insecurity, I volunteer at events in Salisbury, North Carolina. I pack bags and boxes, prepare meals and deliver donations.

always be an active listener, embrace the power of teamwork, have an open mind to change while never accepting the status quo. Most importantly, they taught me to invest time in mentoring, coaching and developing talent to give employees the opportunity to maximize their potential.

For the last three years, I have had the fortune to work for Inmar Intelligence in the MarTech Division, first as SVP, customer success and now in my current role. This career change, moving from managing brands to leading teams and talent for a technology company, has step changed my growth personally and professionally.

I faced multiple challenges, including learning the intricacies of the

business, building and leading the team through a significant transformation as a company while we worked together to build trust with our retail partners. It continues to be incredibly rewarding to see the positive impact our work has had in driving the business results with our customers and to see the talent on our team grow and develop as leaders.

My advice for future leaders is to never stop learning. Embrace the advice and coaching you receive to become a stronger business partner, mentor and leader.

Having worked for Boston Beer Co., Hershey, Ferrara, Ferrero and PIM Brands, CPG has always been my home. The brands, the culture and the people have created a special place for me that has always given more than it has taken.

I am thankful for the lessons learned and those still left to be taught in this evolving space. Outside of the office, I enjoy all time spent with my husband of 16 years and our three beautiful children – Liam (11), Logan (9) and Kendall (3). We live in the Tampa area, support all Tampa area sports teams and fill our weekends up with kids’ sports.

I am grateful for the mentors and leaders that have led me to where I am today. When you find a great leader, who prides themselves on putting your needs first, hands their own life-lessons down to you and supports your growth, hold onto them tightly.

My advice for up-and-coming professionals is to never settle for less than you are capable of. Hold yourself and your leaders to the highest of expectations daily. Define your brand and never stop learning and growing.

MAY 2024 • THE SHELBY REPORT OF THE SOUTHEAST

Katie Hotze Grocery Shopii CEO/Founder Katie Hotze founded Grocery Shopii, a Charlottebased technology company that uses recipes to fuel online grocery shopping for retailers. Founded in 2020, Grocery Shopii was developed to activate the power of recipes, which are the highest performing marketing content for a retailer, to drive product

Shannone Kerber W. Lee Flowers & Co. Inc. – IGA District Manager I have been in the retail industry for 38 years. I am excited each and every day to work with people and food. These are my passions. I enjoy having

Jenny Kute Save A Lot Owner I operate a Save A Lot in Louisville, Kentucky, along with my husband, Craig. Our store is located in a diverse neighborhood – both ethnically and socio-economically. We founded the store in 2005 with a mission to be a vital component in our community by partnering with local nonprofits and neighborhood groups, employing people from our community and offering our customers a great shopping experience.

sales.

The company adds its white-label platform to any retailer‘s web experience, boosting repeat shopper visits by up to 6.5 times for the average retailer. Continuously filled with fresh, chef-inspired recipes sourced from top food brands, the platform engages shoppers with fresh shoppable recipe content with every visit.

Prior to launching Grocery Shopii, Katie worked in management and technology consulting for two decades, leading global marketing teams at Marsh & McLennan.

One year after developing the recipe platform, Grocery Shopii was

named the industry’s “Best Tech Application of 2019” by a well-known industry publication.

An RIS Top 10 Women in Grocery Tech, Katie has an MBA from William & Mary and a bachelor’s degree in marketing from Virginia Commonwealth University. She is a member of the FMI Technology Leadership Council, as well as the Western Michigan University Food Marketing Program board.

Katie resides in Davidson, North Carolina, where Grocery Shopii keeps a corporate office, and is a member of the city’s burgeoning tech community.

conversations with the guests that are in our stores. I never meet a stranger.

I enjoy getting to know people and getting to know what motivates them.

Better yet, I work in the food industry and enjoy discussing recipes and creating great visually merchandised displays.

There is never a dull moment in retail. I love it. Working retail has opened my eyes to hunger relief. It has been a pleasure to serve the communities through charitable giving. In my current position, I truly have enjoyed coaching and mentoring future leaders. There is nothing better than

promoting a host. That is a great satisfaction.

My greatest mentor is my current leader. He has been instrumental in helping guide me to be the type of professional leader that I can be proud of.

He has let me make mistakes and taught me to laugh at myself.

The best advice I can give is to never be afraid to fail. It‘s OK to make mistakes. That’s the only way we can grow to be a better version of ourselves. Hard work pays off; never settle. Tomorrow is another day with endless possibilities.

My parents, Steve and Susan Kute, have owned grocery stores for more than 50 years. I have leaned on them for advice and support and continued their legacy of giving back to the neighborhood that our store serves.

This has been the most fulfilling aspect of the work we do. While the challenges are many, the toughest piece is the pressure of knowing that our business decisions directly affect our employees and their families.

I began my professional career as an occupational therapist. The defining moment came in 2004, when my dad took Craig and I to lunch and gave us a Save A Lot VHS recruitment tape. He asked, “Have you ever thought about owning a grocery store?” After much discernment, we left successful careers, sold our house, moved back to our hometown, mortgaged everything we had, borrowed a bunch of money and built a

grocery store.

My advice for anyone coming up would be gather a strong support system and show confidence and humility with your team. I make big decisions, but I also routinely unclog the toilets.

Woman of the Year Nominee

MAY 2024 • THE SHELBY REPORT OF THE SOUTHEAST

Nicole McNamee Acosta Group Director, Commercial Strategy and Transformation I‘m committed to spearheading impactful change within our organization. With a background spanning over 17 years in marketing and grocery sales, my expertise is within strategic planning and project management, consistently

Paula Mitchell Lowes Foods Senior Manager, Benefits and Compliance I am honored to be nominated and selected as a 2024 Women of Influence in the Food Industry. I have had the privilege to work with Lowes Foods for the past 26 years. I started out as a payroll clerk in 1997 and have had the

Melissa “Molly” Nunn Lowes Foods Director of Financial Planning and Analysis Yoda said, "Do or do not, there is no try." I love my role at Alex Lee, my team and the teams that I work with.

Our team‘s focus is centered around data and analytics, which is both rewarding and challenging. We are living in a revolutionary environment

delivering results that exceed expectations.

My role involves managing transformative initiatives that drive operational efficiency and business growth, ensuring seamless implementation and tangible outcomes that enhance productivity and revenue generation.

One pivotal moment in my career stands out: leading a crossfunctional project aimed at streamlining our organization‘s processes.

Through meticulous planning, effective communication and unwavering determination, my team and I successfully implemented changes that

significantly improved efficiency and collaboration across departments.

This experience underscored the critical role of teamwork and innovation in achieving our organizational goals, reaffirming my belief in the power of collaboration and collective effort.

To my new colleagues, I encourage you to embrace challenges as opportunities for growth and learning. Recognize that success is not just about individual achievement but about working together toward a shared vision of excellence.

opportunity to grow my career through the years.

I thoroughly enjoy what I do and the team I work with. We process payroll and benefits for close to 12,000 hosts (employees) weekly. I always say I have a small but mighty team. Without them, I could not do what I do. I am truly grateful for their support and dedication. Each day holds something new and challenging in our department. Meeting the challenges, finding solutions and helping our hosts are the most rewarding parts of my job.

Mentors and coaches have played a part in my career, but the mentor who has provided the most guidance and support along the way is Kim

Davis, senior director of comp and benefits, with our parent company, Alex Lee. She has provided guidance along my journey and is a sounding board for new ideas.

My advice for up-and-coming professionals is to be positive, try new things and learn from your mistakes. Embrace change with open arms and don’t stop looking for opportunities to learn from others. Lessons learned along the way will prepare you for future growth.

when it comes to data and technology. It is evolving at a compounding rate of speed.

The volume of inputs is extensive, so one of our main challenges is how we work with data to drive toward valuable action in support of our growth strategy, leaders and teams – all while providing a great experience for our guests (customers) and hosts (employees).

One of the most rewarding aspects of my role is being a “clearer of paths.” One of my primary goals is to help create opportunities for my team to learn and develop. Each team member plays an invaluable role. Together, we grow,

The most defining moment of my career actually has to do with my mentor, Peggy Stewart. Prior to Alex Lee, I was at Aon for 10 years. When I started, there was a mentor program where you could select various criteria and it would suggest possible mentor “fits” for you. Peggy was a C-level executive. I messaged her to see if she would be my mentor, probably too young in my career to know any better. I later found out that you typically do not just send emails to the executives. But Peggy accepted. And more than 12 years later, she is still my mentor and a dear friend.

So, if I had to provide any advice, listen to Yoda.

Vanessa Poston Allegro Fine Foods R&D Manager I have had the privilege of working in the food industry for more than 15 years with the company. My role is comprised of many responsibilities, such as development and improvement of new and existing products, generating nutritional and ingredient data for product labels, management of raw materials and maintenance of a quality control system designed to ensure continuous production of safe and quality food products.

The most rewarding part of my role is working with customers to develop a finished product that eventually can be found on store shelves for all to enjoy. This can also be the most challenging aspect due to navigating the ever-changing demands of food safety regulations, product certification bodies and customer expectations.

Throughout my career, I have been fortunate enough to have had the guidance of many remarkable mentors. One of these individuals included my colleague and friend, Marti Jones.

As Allegro‘s Quality Assurance Director, Marti guided and supported me through many challenges in the food industry. I will always be thankful for her patience and support. I also want to acknowledge all of my talented team members and colleagues who make my time at Allegro even more rewarding.

My advice to up-and-coming professionals is to enjoy every opportunity, ask questions and never stop learning. And as always, “make life taste better.”

Caitlen Propst W. Lee Flowers & Co. Inc. Director of Marketing As a passionate advocate for small-town grocery stores, I lead marketing for 61 KJ’s Markets and IGA stores at W. Lee Flowers. With nearly 15 years of marketing expertise, I have spent the last three years in my current role, where I take great pride in creating connections centered around the dinner table.

Fundamentally, marketing thrives on the art of storytelling. Each day presents an opportunity for my team to share the stories of our grocery stores all across the Southeast.

Among my proudest achievements is the recent rebranding of KJ’s Market, where I’ve leveraged my small-town roots to create smiles over scratch-made biscuits, expert in-store butchers and sheer hometown pride.

In the fast-paced environment of grocery, the best advice I could give to future leaders would be “the rising tide floats all ships.” True leaders empower those around them to succeed and are proudest when they witness the growth, development and achievements of their teams. I am so thankful for a strong team at W. Lee Flowers.

I’m fortunate to work for a privately-owned company that encourages innovation and growth. Leaders across the Alex Lee enterprise inspire me to live out the company legacy through their visionary stewardship, integrity and mentorship.

I am humbled and honored to receive this recognition and find great reward in knowing that the work we do each day positively impacts both our guests and the communities we serve.

MAY 2024 • THE SHELBY REPORT OF THE SOUTHEAST

Krystal Register FMI - The Food Industry Association VP, Health and Well-being As a registered dietitian, the most defining moment in my career landed me in the grocery store nearly 20 years ago. I made the unexpected leap that led to an incredible retail experience.

As a mentor, Jane Andrews, head of nutrition at Wegmans, shared her

Jennifer Robertson Southeastern Grocers Inc. Regional VP In her current role, Jennifer is responsible for leading all store operations for Southeastern Grocers Inc.’s PALM region, which is comprised of Winn-Dixie

Katie Shields Tipsy Spritzers Founder and CEO I am an entrepreneur with a passion for developing disruptive better-for-you brands that are first to market. Tipsy Spritzers is a low-calorie sparkling wine cocktail canned for adventure. Before embarking on my

Dawn Shirley Acosta Group VP, HBC/GM/Omni Solutions/Strategy I create our team’s go-to-market strategy, accelerating Acosta solutions and results across merchandising opportunities, digital marketing and extending consumer reach. My integrated strategic planning and seamless execution for health and beauty care/general team fosters unshakable client

passion for making sense of nutrition science to empower consumers “where the rubber meets the road” – right in the grocery store aisles.

In my current role, I am honored to work with and on behalf of the entire food industry with a continued focus on leading with science to collaborate on some of the most challenging topics we have ever faced around food, health, hunger and nutrition.

The most rewarding aspect of my job is the ability to spotlight the many ways our members across the industry are committed to improving the health of their customers, employees and communities.

Another inspiring mentor, Patricia Brevard, one of my graduate school

professors, instilled in me the value of being involved, volunteering and making a difference. Taking this to heart, I have held volunteer positions with local, state and national level advisory committees and professional groups, which have all provided meaningful experiences and lifelong relationships. I am honored to lead the Academy of Nutrition and Dietetics Food & Culinary Professionals practice group.

My best advice: Listen, learn, grow, inspire. Be good to yourself and others. Enjoy food and stay active.

stores in Alabama, Georgia, Louisiana, Mississippi and the Florida Panhandle.

Jennifer is a passionate leader who has held a variety of leadership roles. Her dynamic management skills are instrumental in her team’s diligent work to ensure local customers have an enjoyable shopping experience. Her commitment to excellence secures her as a female role model and mentor to women throughout the company.

entrepreneurial journey, I was a sales executive in the healthcare sector.

The most rewarding part of my job is seeing Tipsy Spritzers consistently ranked at the top of our category, which has been a remarkable experience as a small brand.

One of the most challenging aspects is competing against large, wellfunded brands with experienced and well-staffed teams. As a small team, every hour and day counts toward our success.

The mentor who has helped me the most is my husband. He believes in me and always encourages me, even when I have felt like giving up.

A defining moment in my career was getting onto grocery sets that I have shopped at since I was a kid. It is exceptionally humbling to see your product on shelves in a major grocery chain.

Outside of work, my biggest passions are spending time with our two young daughters, horseback riding and volunteering for causes aligned to help abused and neglected children. I am a volunteer Guardian ad Litem and our company donates 1 percent of annual revenue to organizations fighting child and human trafficking.

engagements, identifying opportunity gaps and driving growth for retailers, brands and the consumers.

I have a passion for mentoring women in their careers. I find it rewarding to help them build careers by leveraging my partnerships and experiences for them to succeed personally and professionally.

My mentor is an extraordinary woman, trusted colleague and phenomenal friend. She has been there to listen and guide me. She supports what is best for my career and my family.

The most defining moment in my career was when I gave my daughter advice on a new role I viewed as a career game-changer for her. We

brainstormed options, reviewed rewards/risks and supported her calculated risk. I love seeing her flourish. That is the same advice I share with new professionals – take the risk.

I volunteer on Acosta Group DEI Council and Acosta Kroger Team Culture Committee. I am a member of the Cincinnati region of NextUp and served on Network of Executive Women Cincinnati’s Board (2010-21). I have won Network of Executive Women Cincinnati Region’s “Best of the Best” Award (2018) and Venue Magazine‘s “Women of Influence” Award (2018).

Rory Snavely Harris Teeter VP, Distribution I oversee a vast supply chain network comprising 2,200 associates, 400 tractors and 850 trailers, serving more than 250 stores and managing warehouse inventory levels.

My career journey has been shaped by invaluable mentors who provided guidance, opportunities and constructive feedback, enabling my personal and professional growth. They instilled in me the importance of leadership, collaboration, resilience and maintaining a positive attitude amid adversity. Inspired by their support, my goal is to pay it forward by nurturing and supporting future leaders.

Reflecting on my experiences, I believe in the power of cultivating strong relationships across all levels of the organization, fostering collaboration and sharing knowledge for collective growth. The retail industry is a fast-changing climate, with new information and technologies every day.

My advice to emerging professionals is to remain curious, humble and empathetic, while seeking opportunities for mentorship and self-improvement. By listening, providing constructive feedback and encouraging ownership of one‘s career journey, we can collectively strive for excellence and make meaningful contributions to our organizations and communities.

Jena Sowers Alliance Retail Group CEO The most rewarding piece of my job is getting to know my independent retailers and working hard to provide them with solutions that help them to better compete in a rapidly changing industry.

My passion is to see our retailers thrive and support their local communities across the country. The biggest challenge is the complexity that comes with meeting the needs of such a diverse group of independent retailers, from single store operators to chains that manage 200-plus stores.

I was blessed to grow up on a farm with parents that taught me if I was willing to work hard, I could do anything I set my mind to. I also benefited greatly from a leader for the past 20-plus years, Mike Bokarae, who ensured I was at the table for all strategic conversations and decisions. He ensured I was given every opportunity to be in the spotlight, grow and continually challenged me to develop my leadership capabilities. Those experiences are what prepared me for my current role.

The most defining moment of my professional career was taking my passion for independent retailers as an executive at a Fortune 500 company to Alliance Retail Group, whose mission and team dynamic is more aligned with my own.

My advice: Love what you do, who you do it with and who you do it for. I feel incredibly blessed to have found that here. As a mother of two boys, setting that example is incredibly important to me.

Woman of the Year Nominee

THE SHELBY REPORT OF THE SOUTHEAST • MAY 2024

Jessica Toyoguchi Acosta Group Director, Digital Strategy I have been with Acosta since 2017 and have worked in the CPG industry for more than 15 years. I have the honor of leading digital strategy, e-commerce and omnichannel integration for our Albertsons team of more than 200 associates. We support all areas of the business for the clients we represent to Albertsons Cos.

Jonikka Umbaugh Lowes Foods Store Director I thrive in an environment defined by constant change and unexpected hurdles. Each day brings fresh challenges, demanding agility and an appetite for innovation. This ever-shifting landscape not only sharpens my skills but also instills a mindset of growth.

Sarah Wagner Mitchell Marketing Solutions CEO Sarah Wagner has emerged as as a beacon of influence in the food industry. At the age of 24 in 2017, she founded her agency, igniting a journey that has grown to serve 70 independent grocery clients across the Southeast.

Sarah‘s dedication to empowering independent grocers stems from her

Valarie Wallace Food Lion VP, Communications I was born to be a communicator, and I’ve been one my entire career. I earned a bachelor‘s degree in broadcast journalism from Howard University and

Navigating the complexities of integrating retail media with shopper marketing and trade promotions in the grocery business has its challenges.

However, coaching, training and collaborating with my team and clients to execute successful omnichannel campaigns with a robust digital strategy is incredibly rewarding.

During COVID-19, Acosta promptly stepped in to offer our clients the essential digital and omnichannel services required for success with each retailer. Leveraging my experience in both e-commerce and brickand-mortar settings, I embraced a newly created role within our team. This opportunity challenged me to develop myself as a leader and promptly

address the needs of our clients.

I have had the privilege of working alongside incredibly talented individuals. My success is directly linked to the unwavering support I have received. My mentor, Stacy Cooper, serves as a VP for Acosta’s Albertsons team. Her exceptional coaching consistently pushes me to think beyond my own perspective. Thanks to the support she provides, I am a more effective leader today.

I encourage up-and-coming professionals to step out of their comfort zone and surround themselves with supportive leaders.

Among the myriad challenges I face, navigating today‘s competitive staffing market remains a significant test. With companies vying for top talent, recruiting the right individuals for critical roles is a daunting task. It‘s within these challenges that I‘ve refined my leadership abilities, mastering the art of resource optimization and team cultivation.

Reflecting on my journey, I recall the initial self-doubt that shadowed my early days as a store director. However, the guidance of Hillary Kriner transformed my outlook, igniting a newfound resolve within me. Hillary’s belief in my capabilities spurred me to embrace my role with unwavering confidence and determination.

A pivotal moment in my career arrived when I earned the nickname "the fixer." This title fueled my competitive spirit, propelling me to exceed expectations and achieve remarkable outcomes. Recognizing my own value empowered me to uplift and empower others, fostering a culture of collaboration and collective success.

I urge others to embrace self-assurance and resilience in the face of uncertainty. Despite the obstacles encountered or doubts faced, each individual possesses the potential for greatness. Anything is possible.

upbringing in the Mitchell grocery family, under the mentorship of her father, David Mitchell. His support and guidance have been pivotal, equipping Sarah with a profound passion for the grocery business and the resources to grow her business.

Under Sarah‘s leadership, Mitchell Marketing Solutions has become synonymous with innovation, connecting customers to independent stores and providing them with the tools to thrive.

Fueled by her mission to feed people and driven by a desire to bridge communities with stores, Sarah has orchestrated initiatives that transcend mere commerce. Sarah‘s commitment to philanthropy manifests through

partnerships with No Kid Hungry and Grace Klein Ministry, facilitating connections between stores and local food banks to alleviate hunger and reduce food waste.

With a degree in public relations, Sarah‘s dedication to clients and community knows no bounds. Her journey exemplifies the power of passion, creativity and purpose-driven entrepreneurship. As she continues to make waves, Sarah advises aspiring professionals to stay true to their mission, embrace innovation and never underestimate the power of community.

began my career as a TV news producer, reporter and anchor in Mississippi.

The skills I learned in those roles – grace under pressure, quickly consuming complicated content and simplifying it for your audience, effective communication – help me today as I lead the communications team at Food Lion.

Being a journalist and knowing how to find and tell great stories served me well as I transitioned to corporate communications. I love helping leaders communicate, inspiring our 82,000 associates to deliver results and telling

stories that deepen Food Lion’s reputation in the towns and cities we serve.

For my team members, I aim to help them uncover their greatness and support them in reaching their career goals. That’s what my mentors did for me. They challenged and pushed me outside of my comfort zone and that’s when the greatest learnings occurred for me.

My advice to young professionals: Don’t ever give up on your dreams; speak positive words about yourself to yourself; and continue to study and hone your craft.

19th Annual

THE SHELBY SHELBY-- GRIFFIN REPORTS

A celebration o�

�emale �ro�essionals in the Southwest

Tribute offers insight into careers of 19 honorees The Shelby Report of the Southwest presents its 19th annual tribute to Women of Influence in the food industry. This year’s slate of honorees – 19 strong – runs the gamut from presidents and VPs to managers, directors and supervisors.

They are among the leading executives in their respective fields, but their candid responses to questions from the Shelby team also reflect how they handle their other roles – as wives, mothers, sisters and even grandmothers.

Whether they’ve worked there decades or just a few months, these women

Capri Brixey Insite AI EVP Strategy Consulting It is incredibly rewarding to combine strategic planning with consultative leadership to effect real change in the CPG industry.

As a former leader with Coca-Cola, KDP and Delhaize, I have seen CPG organizations (and their greatest assets, their people) struggle with managing

Dawn Chesser Sixth Day Snacks Owner/President Sixth Day Snacks is a thriving, healthy, yummy snack foods business based in Dawn’s hometown of Broken Arrow, Oklahoma. What began out of her home kitchen simply as a side hustle, or “sixth day” project, to raise funds

Dawn Cianci Schraad Sales and Marketing Customer Development Manager I have worked in the industry for 17 years as a merchandiser, retail supervisor, account manager and a customer development manager. The culmination of all these roles has allowed me to see opportunities from several vantage points, which has helped me be successful in my current role at Schraad

are making an impact at their companies. Some have MBAs or law degrees, while others are pursuing doctorates. Nearly all belong to professional associations and are active in their communities.

In the pages that follow, they share advice for up-and-coming professionals, as well as detail some of the challenges and rewards they’ve experienced along the way. In addition, you’ll learn about the defining moments in their careers.

We found their responses refreshing and inspirational, and hope you will as well. Join us as we celebrate the 2024 Women of Influence.

the massive data sets now available and connecting business owners to effective, usable technology that doesn’t further burden but rather elevates the strategic thought leadership of their collective enterprises.

The most challenging part of this journey is shifting the paradigm to true interconnectivity within organizations, breaking down the silos we’ve created across the value chain.

I would not be here without the influence of several mentors from across industries who have guided me to see and know the details, without being mired in them. They developed me in knowing that each organization is

more than the sum of its parts if we understand their impact and connectivity to each other.

I believe strongly in the power of local impact. For me, that is local food economies and food insecurity. As I helped found and lead two very different groups into organizations with enduring purpose and 501(c)(3) status, I learned the value of motivational leadership and appreciation for the willingness of people to share their diverse gifts. For-profit or not-for-profit, we cannot succeed without people that create with passion and bring others with them on the journey.

for her cancer treatment bills, quickly blossomed into a full-time endeavor.

By combining her lifelong passion for feeding people wholesome, delicious snacks with a determination to overcome the personal financial strain of her medical bills, Dawn and her family have turned Sixth Day Snacks into an inspirational success story. You can now find the company’s products in grocery stores throughout the region, as well as shipping coast to coast.

Dawn’s creativity and perseverance have not gone unnoticed by her peers, as she and her team have garnered various industry accolades,

including the Farm Hippie’s 2024 Vendor Choice Award, the 2019 Mother Road Market’s Most Innovative Food Series, as well as the 2021 Entrepreneur of the Year award from the City of Broken Arrow Chamber of Commerce.

Alongside her husband, Craig, and their three children, who are actively involved in the business, Dawn continues to lead Sixth Day Snacks with creativity, dedication and a commitment to making a positive impact in their surrounding community.

Sales and Marketing.

I call on and support grocery stores located in Illinois, Wisconsin, Kentucky, Tennessee, Ohio and Pennsylvania that pull products out of the VMC Warehouse. I also call on Alliance Retail Group to set up promotions for the VMC customers.

The most rewarding part of my job is when I can solve problems for my accounts, manufacturers and company.

The most challenging part of my job is having enough time to do everything I want to do to support my customers. In this industry, there is always something more we can do to assist our accounts in being more

successful and profitable.

My mentor is the retail director I had when I first started working in grocery. He always believed in me, which helped me believe in myself. He gave me the autonomy to manage the team while still being there to listen, support and help me work through my ideas.

I am very lucky in my life, so it brings me happiness to work with different groups that support our local charities, as well as specific families going through hardships.

The advice that I would give up-and-coming professionals is to always preserve your integrity and stay humble.

MAY 2024 • THE SHELBY REPORT OF THE SOUTHWEST

Jennifer Dugie Brookshire Grocery Co. VP, Brands and Advertising I have had the privilege of working for Brookshire Grocery Co. for 24 years, with many different titles and departments. My current role is the one I have loved the most because I get to lead a team of 24 amazingly talented individuals with a passion for marketing.

Betsy Gillette Synergy Sales Consulting Group Co-Founder and CEO I lead a team of 10 sales executives who work together to help emerging brands to scale efficiently.

We collectively sell our partner’s products to the right retailers at the right time, and we create selling strategies and promotional plans to help our brands be as successful as possible.

Hollie Gonzales Schraad Sales and Marketing VP, Strategy-Non-Foods/HBC/Confection Hollie is a dynamic leader with a remarkable ability to motivate and rally her team, leveraging her strategic foresight and decision-making that has impacted our organization.

Since joining Schraad Sales and Marketing last year, Hollie has

Each day is different, with a new set of challenges, new competition, changes in the market, etc. But leading the team through each challenge is what makes it fun and rewarding to see what we accomplish on the other side.

I have been fortunate enough to have many mentors throughout my career and would be remiss to name just one. I am grateful that I have had many leaders who saw something in me that made them pour into me as a person both personally and professionally.

The leader who has made the biggest impact in my life to date gave me some sound advice. He said to always look at character before talent.

You can teach skills, you can’t teach character. Be authentic with your team members, they can spot a fake and no one wants to work for someone who isn’t being their true self with them.

One piece of advice I would like to give to up-and-coming professionals: Balance and relationships are key. Raising a family, spending time with my husband of 20 years and having a career are all important to me. So, without balance, I would not be able to be good at any of them.

Some days I find that balance is a challenge, but then I spend time with my family making dinner and recharge to get ready to face the next day.

There are two aspects that I find most rewarding. First, I work with the best people in the business; we have created a wonderful team of dedicated, hard-working professionals that want to succeed together. Second, I enjoy learning from and collaborating with our brand partners.

A defining moment in my career was figuring out what I didn't like to do and commit to myself that I would look for opportunities in other areas of the industry. When I finally found Sales Management, I wished I had started down this path long before. This role, this organization and this part of the industry is what I was meant to do, and I don't take it for granted.

One of the hardest parts is feeling responsible for other people's welfare

and their ability to support their families. That, and the ever-changing requirements of retailers and distributors.

I have had many mentors throughout my career, but the best ones have been personal in nature. Having a personal board of directors has helped me get through some difficult decisions. And the board has been there to help me celebrate the wins.

The best advice I can give is to believe in yourself, work your tail off and make a lot of industry friends.

supported the successful acquisition and onboarding of several new HBC and general merchandise clients, while also delivering a 12 percent increase in revenue for the portfolio of clients she leads as part of the corporate strategy team.

She has also been instrumental in leading Schraad's marketing team, spearheading efforts to expand brand awareness and streamline various internal processes. Hollie's forward-thinking, client-centric approach has had an impact on every department within the company.

She continually fosters an environment of innovation, learning and collaboration so that the team can provide tailored strategies and solutions

that not only align with our client's objectives but also exceed their expectations.

Hollie's contributions to the industry extend beyond leadership and advisory roles. She is an active member of the NextUp organization, a network dedicated to gender equity and inclusion. Hollie is also part of the G100 Women's Network, a peer advisory program that helps top executive women hone their skills for board positions. She also regularly volunteers for local nonprofits such as Emily's Place, an organization that provides housing and support for women and children escaping domestic violence.

MAY 2024 • THE SHELBY REPORT OF THE SOUTHWEST

Andrea Graves

Oklahoma State University Food & Agriculture Products Center Director Business Planning and Marketing Specialist Andrea, a seasoned business planning and marketing specialist with 17 years of experience at the Robert M. Kerr Food and Agricultural Products Center, focuses on driving local food production, economic development and adding value to

Janet Heffelfinger Kroger Sales Manager, Dallas Division Janet Heffelfinger plays a pivotal role in ensuring seamless collaboration between corporate, warehouse

Loralie Holly Texas Tamale Co. VP, Sales and Marketing I have nearly 10 years of tenure at Texas Tamale Co. Having started as a product demonstrator, serving tamales to shoppers in the grocery store, I developed a true passion for my product, which has driven my progression into company

Allison Hull Brookshire Grocery Co. Executive Communications Manager After starting as an intern, I have had the privilege of working with Brookshire Grocery Co. for seven years now. In my current role, I oversee the development and distribution of multimedia communications for the company. This includes delivering the intended message of company culture

agricultural products. She guides aspiring entrepreneurs and established food companies through bringing products to market, including placement on grocery store shelves.

In her role, Andrea leads and manages a diverse portfolio of projects, ensuring their successful initiation, execution and timely completion.

Drawing from her extensive experience, she oversees numerous client projects spanning various sectors of the food industry, including baking, food processing, pet food, beverages, processed meats, poultry, confections, seasonings and specialty products.

Andrea collaborates closely with food manufacturing companies of

all sizes, providing tailored support in areas such as business plans, brand management, product development and food safety compliance.

Andrea offers expertise in regulatory compliance, including labeling and packaging, as well as branding strategies and social media management. She coordinates specialty services and training through FAPC and serves on the board of the Made in Oklahoma Coalition, supporting local food initiatives and maintaining connections with food manufacturers to drive growth and innovation.

and store teams to maintain optimal product levels and address in-stock concerns.

With a keen eye for detail, she procures special order requirements and diligently monitors inventory to uphold the highest standards of availability for customers.

Janet's expertise in procurement and logistics not only enhances sales but also minimizes shrinkage, contributing to the overall success of the

division.

With an impressive 37-year tenure with the company, Janet brings a wealth of experience and dedication to her role.

leadership. Now, I develop and evolve the business by implementing strategies that continue to grow the business and portfolio.

A unique and rewarding part of my role has been establishing and managing a philanthropic cause that supports Houston, our home in Texas.

Literacy in the Bag is an outreach program in which Texas Tamale Co. has collected and distributed more than 18,000 books to Title I schools and collaborates with Houston Public Library’s nonprofit efforts.

Since its inception in 2015, I have been deeply touched by the joy brought to kids’ faces as they receive their very first books – an experience

that created a commitment to continuing and expanding the program.

My journey with Texas Tamale has been championed through mentorship, where I have leaned on and learned from Read Boles and Shirley Bailey. They have navigated similar issues since the early 1990s, when Texas Tamale Co. achieved large retail distribution.

Leveraging their experience with the company and the industry has provided true insight for overcoming career hurdles, market stress and evolving products to meet new needs. They are – and will continue to be – a fantastic support system to help me flourish.

and business strategy through various multimedia formats.

The most rewarding part about my job is helping build the culture of our company. I truly enjoy helping make BGC a place people enjoy working.

I also love collaborating with all areas of the business to ensure important company news and process changes are clearly communicated.

One challenge that motivates me is ensuring messages reach the right people, in the right format, using the right words. Our communication strategy looks completely different than it did when I started with BGC, with us moving more toward digital publications and video storytelling. I am proud to have been involved in expanding our reach through different

channels, including an employee app, a crisis communication platform and a careers website.

A mentor who has guided me is Morgan Jones, our director of communications and community involvement, who is also an honoree.

Morgan has shown me what it means to be a leader and has had a great influence on my career.

One of BGC’s core values is to “do your best every day.” This is what I strive for daily, and the best advice I could give anyone.

THE SHELBY REPORT OF THE SOUTHWEST • MAY 2024

Morgan Jones Brookshire Grocery Co. Director, Commercial Strategy and Transformation Ten years after joining BGC as an intern, I lead a dedicated team and oversee all internal and external communications, as well as community involvement efforts. The most fulfilling aspect of my role is witnessing the tangible impact our work has on our partners and communities every day.

Merrilee Kick BuzzBallz LLC/Southern Champion CEO/Founder BuzzBallz is a ready-to-drink cocktail manufacturing company. It’s rewarding to see the BuzzBallz brand’s recognition and consumer demand around the world. It makes me proud.

Jami McDermid Crossmark President, Sales Agency Jami McDermid’s success and contributions in her current role represent the culmination of a career developed with top-tier companies, including Crossmark, MillerCoors, Diageo North America, Seagram Spirits and Wine Group, Tropicana North America and Coca Cola Foods.

In her current role, Jami is an influential factor in revenue growth, leading a large, diverse sales organization proudly representing brands across all of CPG. She serves a critical role maintaining and strengthening

In collaboration with the communications team, I drive our culture and branding strategy, manage PR initiatives, help drive key company projects and plan and execute our company’s largest events. I work closely with executives and other teams to ensure the preservation of our company's identity and values.

I also oversee the community involvement team, which spearheads fundraising and philanthropic programs across 165 communities. Our work includes food drives, scholarships, crisis relief efforts and annual fundraising events.

Two career highlights include leading communication efforts during

the sale of 120 pharmacies to Walgreens, ensuring clarity for pharmacy employees, customers and the public. In addition, we achieved a recordbreaking fundraising milestone at BGC's charity golf tournament, which stands as a testament to our team's dedication and impact.

With more than 30 years of experience, Terrence Dixon has been an invaluable mentor and emphasizes service leadership to encourage and develop our team. His advice, which I often echo, is to lead from behind – guide the team with support and empowerment.

Challenges to me are all the copycats who try to be like us that we have to fight legally. It’s annoying and gets in the way of doing important things to grow the company.

As for mentors, I didn’t have anyone specific, but I’ve had many people answer questions or give me advice while I was researching or while I was developing our brands.

A defining moment was being named EYs Entrepreneur of the Year and also receiving recognition, like this, from the industry, which is proof that the brand really has created a life of its own.

We have so many amazing professionals contributing to the success we are having. I think networking is an important piece of growing professionally. I’m a member of many women’s organizations and an alumna of Harvard Business School. I keep connected to other business leaders through those channels, as well as with industry trade organizations.

As for advice to others: Keep learning and keep innovating. Don’t copy, have fun and create.

the company’s reputation as a leading provider of sales and marketing services to the CPG industry. She also takes pride in developing and mentoring current and future leaders.

Prior to joining Crossmark, Jami achieved ever-increasing leadership experience with substantial roles in the organizations listed above. Each role further strengthened the development of talent and skills encompassing executive leadership, transformation, revenue growth, P&L management, strategy and team culture.

Within all roles, Jami established a reputation as a key member of each company and a driving force for growth, leadership of her team and a trusted partner to the executive team.

Jami has an MBA from California Polytechnic State University, Certificate of Advanced Management from the Drucker Institute at Claremont University, Executive Leadership Certificate from Northwestern University and a bachelor’s degree in package engineering from Michigan State University.

Lauren Schraad Schraad Sales and Marketing Director of Marketing I lead brand awareness initiatives that align with our mission to elevate CPG brands through our strong retailer relationships and dynamic market strategies. I have the privilege of working with the best team in the business. My favorite part of the role is the creative aspect. From content creation to strategic planning to shopper marketing research, each week looks different.

The ever-changing digital marketing landscape is challenging and exciting. It pushes our team to continually adapt and innovate to resonate with today's omnichannel audience. A career-defining moment was helping lead efforts to support NFRA March Frozen Food and Dairy Month promotions. Several retailers and brands increased sales and garnered industry recognition.

Throughout my career, I've had many incredible mentors, including Bill Schraad Jr., Hollie Gonzales and Patrick Thompson, who continue to instill the values of integrity, a relentless pursuit of excellence and leading with heart.

My advice for the next generation of marketers: Stay endlessly curious, proactively seek opportunities and bring ideas to the table. Challenge yourself and celebrate wins.

I am a University of Oklahoma alumna and earned a master's in advertising from SMU in Dallas. My free time is spent with family and friends. I enjoy supporting the Food Bank of Oklahoma and the Alzheimer's Association each year. I am also a volunteer coach for the “Glittery Cheetahs” YMCA U6 girls soccer team

Oluwatobiloba “Tobi” Seriki Albertsons Companies National Category Director I manage oral, eye, ear and foot care for all of our 2,200-plus stores. I love being able to discover and watch new brands grow and have a passion, especially for NOSHE brands.

Appropriately balancing the art and science, while trying to not only capture but influence consumer decisions is the most challenging part of what I do. I have been honored to have amazing mentors such as Deana Thornton with Shopify, who has helped guide me along the way.

My most defining moment in my career was actually being in the Food Industry Management program at USC. My advice to up-and-coming professionals is to never stop learning and do not be afraid to dig deep on self-discovery. I have a bachelor’s degree in finance from the University of South Florida.

MAY 2024 • THE SHELBY REPORT OF THE SOUTHWEST

Dena Spence Chobani Director of Sales I have worked for Chobani going on 11 years.

Chobani's mission, vision and values are what I truly believe in and am proud to demonstrate.

I have been in the grocery industry for 37 years, working with a vast

Martha Taylor Kroger Human Resources Leader, Houston Division I have had the unique opportunity to have several different careers, all while working for Kroger.

With more than 30 years of service, my career path has included a combination of more than 14 years in human resources

Sarah Thacker Harps Food Stores Director of Advertising/Marketing I find my role incredibly fulfilling yet also quite challenging. It's rewarding to creatively engage with our customers and adapt to ever-changing market dynamics, but it's also a constant juggle to stay ahead of trends and competition.

Sherry Wood Schraad Sales and Marketing Director of Produce Sales-Texas When reflecting on the most rewarding and challenging aspects of my current role, the first thing that comes to mind is brand growth. The most

amount of responsibilities across many channels – manufacturer, wholesale, broker, direct retail management and c-store, I entered my career with Fleming Wholesalers as a buyer/category manager for 10 years. I then worked for a broker, going on to working in sales for manufacturers (high concentration in dairy), managing retail accounts across the country.

Within my dairy experience, I have 24 years within the yogurt category.

Seeing and living the evolution of yogurt over the 24 years is such a great experience and helps with my knowledge of success and partnership across

different retailers.

I love to be challenged and will go the extra mile to achieve whatever is asked or tasked of me.

I currently manage a team, encouraging positivity and team building.

I'm a big proponent of coaching and mentoring. I love sharing my knowledge to further build other individuals in the CPG industry.

I have been blessed with two children – a daughter and son – and two grandsons (one due in September). I ensure a life/work balance to enjoy my family. I feel honored to receive the Women of Influence award.

and 15 years in other various leadership roles in the organization, including customer communications manager, retail operations manager and district manager.

I’m grateful to Kroger, my leaders and colleagues for the confidence they have shown in me throughout my career.

In my current role, I enjoy spending time with leaders, guiding and assisting them in creating a culture where associates love to work. There are constant changes in both the retail landscape and what associates expect from their employer. Supporting leaders and providing them the necessary

tools to adapt to these changes provides continuous challenges.

I’ve been fortunate to have many mentors during my career who have guided me and supported my growing and changing career. I think it’s important to know who you are, what you enjoy doing and what you are good at doing. Because, as they say, doing what you love doesn’t feel like work.

I’m also really proud to serve on the board of directors for the Girl Scouts of San Jacinto and be a small part of supporting its mission to help build girls of courage, confidence and character.

To all the aspiring professionals out there, I would say embrace challenges as opportunities for growth. And always be willing to learn and adapt in this ever-evolving industry.

I have a master’s degree in agribusiness and bachelor’s degree in agriculture, both from Oklahoma State University.

• Awards and honors: 2019 People to Watch, recognized by The Shelby Report and The Grocery Group, 2019; and Store Manager of the Year, Harps Food Stores, 2018.

• Professional development workshop/courses: 2021 Executive Leadership Development Program graduate, sponsored by National Grocers

Association and PepsiCo, Cornell University; completed Dale Carnegie’s Developing Authentic Leaders training course, Harps Food Stores, 2019 • Volunteer experience: Women’s Networking Committee member, Springdale Chamber of Commerce, Springdale, Arkansas; hospitality cochair, Sonora Elementary PTA; Springdale Kiwanis Club member; social committee member, Harps Food Stores, Inc., 2018 - Present • Family: Married to Travis Thacker for 8.5 years and we have two sons, Tate (7) and Toby (2).

challenging portion of my role is to take an emerging brand and help grow its business within multi-grocery chains. However, as I see the brand grow in success, I feel extremely rewarded knowing that I have been a piece of that journey.

My larger mentors include Roger Palmer with Albertson’s. He took notice of my skillset and taught me the necessities of merchandising and honed my category management skills.

As my career grew, Gary Price with Minyards became an instrumental

part of my growth. He gave me the opportunity to move into sales account management and my career has flourished from that point.

The best advice I could give to a new colleague is to remain customer/ client focused. As long as you do that, you will always have business and will see your portfolio not only expand but diversify.

I enjoy supporting the local American Red Cross, as well as being involved in supporting the local St. Jude Foundation for 35 years. In addition, I partnered with customer charity events to raise money and awareness.

THE SHELBY REPORT OF THE SOUTHWEST • MAY 2024

19th Annual

A celebration o�

�emale �ro�essionals in the West

THE SHELBY SHELBY-- GRIFFIN REPORTS

Tribute offers insight into careers of 31 honorees The Shelby Report of the West presents its 19th annual tribute to Women of Influence in the food industry. This year’s slate of honorees – 31 strong – runs the gamut from presidents and VPs to managers, directors and supervisors.

They are among the leading executives in their respective fields, but their candid responses to questions from the Shelby team also reflect how they handle their other roles – as wives, mothers, sisters and even grandmothers.

Whether they’ve worked there decades or just a few months, these women are making an impact at their companies. Some have MBAs or law degrees,

HeeSook Alden Navigator Lighthouse Foundation Board Member Drawing upon her extensive leadership tenure in the food industry, HeeSook has donned various hats, showcasing her versatility. With a wealth of experience as a board member and former chair of the California Grocers Association, she now lends her expertise to the board of directors of

Elizabeth Alvarez-Sell Ajinomoto Foods North America Divisional Sales Manager, West In my current role, I work with broker partners in Arizona, California and Texas to educate/collaborate with retailers on the Mexican and Asian branded categories in which we participate.

One of the most rewarding aspects of working for Ajinomoto Foods

Chelsi Baldwin Ajinomoto Foods North America Divisional Sales Manager I've had the privilege of being guided by several remarkable mentors, whose sound advice and encouragement influenced the trajectory of my career.

My journey in this dynamic industry began with my first mentor, who took a chance on me by offering an entry-level position at Safeway corporate back

Aubrey Ballinger Oliver's Market Corporate Graphics Manager I’m proud to work at Oliver’s Market, a social purpose corporation and employee-owned company.

I oversee all store marketing, coordinate Oliver’s community and employee events and educate our 900-plus employees on the benefits and responsibilities of employee ownership.

while others are pursuing doctorates. Nearly all belong to professional associations and are active in their communities.

In the pages that follow, they share advice for up-and-coming professionals, as well as detail some of the challenges and rewards they’ve experienced along the way. In addition, you’ll learn about the defining moments in their careers.

We found their responses refreshing and inspirational, and hope you will as well. Join us as we celebrate the 2024 Women of Influence.

the Navigator Lighthouse Foundation. This organization plays a crucial role in establishing a robust success framework for women and minority entrepreneurs in the consumer-packaged goods sector, facilitating their entry and prosperity within the grocery industry.

HeeSook devotes herself to coaching, mentoring and nurturing talent within diverse, cross-functional teams. Serving as the co-chair of NextUp, a nonprofit organization, she plays a pivotal role in empowering women professionals to excel in leadership roles. Her strategic guidance, operational acumen and partnership cultivation in the Southern California region inspire hope and motivation.

In addition, as an active member of the Federal Credit Union's supervisory committee and various advisory boards, she contributes her insights to shape impactful decisions.

HeeSook's adeptness in change management, performance enhancement and process innovation is instrumental in fostering the financial and social well-being of communities.

Her accolades attest to her unwavering commitment to advancing leadership, diversity, equity, inclusion and belonging initiatives, ensuring everyone feels included.

is our highly collaborative team. We operate under the value of “One Ajinomoto” and live by that team spirit. It’s rewarding to work with a tightknit group of people.

I am passionate about education and consider myself a lifelong learner.

One of the most defining moments of my career was when I was selected to attend the University of Southern California Food Industry Management program. This experience reignited my passion for education, leading me to pursue my lifelong goal of getting a master’s from the USC. Mentorship is so important. I have been lucky to be surrounded by some amazing women who have helped guide and mentor me, including HeeSook

Alden, Lori Brown, Cynthia McCloud and Subriana Pierce. These women taught me the importance of servant leadership and the idea of lifting while you climb.

Committed to giving back, I am deeply involved with two organizations close to my heart: NextUp Southern California and The Illuminators. I am the executive co-chair for former, which serves the mission of advancing all women in business, and a board member of the latter, whose pillars are education, leadership and partnership.

in 2008. Little did I anticipate the profound impact that opportunity would have and the career it would lead too.

As my career unfolded, I transitioned from the retail side to the brokerage sector and eventually found myself immersed in the world of consumer-packaged goods. Each phase of this evolution has granted me a unique vantage point, allowing me to comprehend the diverse needs and perspectives of our customers. This understanding has been instrumental in my ability to offer tailored and effective support.

Another cornerstone of my success lies in cultivating strong relationships, an aspect of my job that I find particularly rewarding. These

relationships have served as catalysts for numerous successful partnerships and collaborations, with each relationship contributing to my ongoing professional development and continuous growth.

But as is often the case, success is a collective effort and I consider myself very fortunate to collaborate with numerous talented individuals across the industry. Alongside the incredible team at Ajinomoto Foods and the support of my leaders, our collective efforts have led to many great accomplishments.

I graduated from Humboldt State University with a degree in natural resource education. I’m grateful to have found fulfillment and success at Oliver’s by connecting with and educating our customers, community and employees in the same way I found fulfillment in a more natural sciencebased career.

Some of the most rewarding parts of my job are centered around fostering employee culture and engagement. If I’m able to help make even just one employee feel part of something bigger, it makes everything worth it.

I’ve had several mentors along the way, including HSU professor Carolyn Ward, who always told us to “make it better” – a simple yet

impactful saying that can be applied to all aspects of life and work.

One of my defining career moments was acting as event coordinator for Oliver’s 30th anniversary celebration in 2018, which was attended by more than 3,000 people.

My advice for up-and-coming professionals is that if you find yourself in a leadership position, acknowledge the skills held by others that you do not possess and foster an environment where your team can feel fulfilled and find a sense of purpose and place.

MAY 2024 • THE SHELBY REPORT OF THE WEST

Jennifer Bosma Harvest Market VP I have been lucky to have my father as my mentor.

He started this company in 1985 and has made it the best grocery store on the Mendocino Coast. Following in his footsteps has been sometimes challenging but rewarding at the same time.

We share the same passion for making our community and world a better place through community service, environmental sustainability

Lori Brown Navigator Lighthouse Foundation Board Member I am a food industry thought leader with a passion to serve and develop our future leaders. I find coaching, team building and connecting others along their journey rewarding.

Karen Cononetz Northwest Grocers President Northwest Grocers is dedicated to the success of independent retailers. At NWG, I am responsible for an organization that prides itself on having a retailer-driven focus and makes decisions that positively affect the success of independent grocery retailers.

There are three things that I find most rewarding about my position. The first is collaborating with a team of individuals where I am learning every

Chelsea Cubero Fred Meyer Director of Human Resources My current role is rewarding and challenging.

The most rewarding aspect is the opportunity to shape company culture and impact employees' lives

Hayley Daniels Oliver's Market Meat Department Manager I love everything about the outdoors. I grew up on a small farm in Sonoma County, loving all animals. I participated in 4-H, rodeo and sports and still support

Ashley Dawson ECOS Trade and Shopper Marketing Manager For the last 11 years, I've had the privilege of working for and alongside so many amazing people at ECOS. In my current role, I work closely with our sales team to help deepen our partnerships with retailers, building compelling presentations and category insights stories that identify and communicate

Maite Defensor Island Pacific Seafood Supermarket CEO Maite Defensor is a seasoned business leader with more than two decades of diverse experience, bringing a wealth of knowledge and expertise to Island Pacific Supermarket. Her career spans several industries, including

and taking care of our employees. For that reason, I serve on our local community bank board, as upcoming president of our local Rotary Club, on the IGA National Retail Advisory Board and the NGA Foundation Board of Regents.

One of my favorite projects started with a chance meeting at the NGA show in 2020. I met with SPUR about double up food bucks. The company wanted to help us, but we were outside of its geographical area.

In 2021, I got a call from SPUR asking me to participate in a pilot program for our SNAP customers that would enable them to buy up to $60 a month in fresh fruits and vegetables and get the matching amount put right back on their cards. This took getting all of our processing partners to work together and make it happen.

In 2023, we were approved to launch and were the first store in the state to get the program started. It was a huge help to our community. It took a lot of patience and perseverance to make it happen. I find that a lot of my job revolves around both of those traits, as well as being OK being out of my comfort zone.

I recently enrolled in the ICF Coaching Certification Program at USC to further develop my coaching abilities.

A defining moment in my career was earning my master’s of science degree in food industry leadership from USC Marshall School of Business in 2020. That accomplishment set me on a path of continuous learning and self-improvement.

I would advise up-and-coming professionals to find a passion and cultivate it throughout life. Always stay true to your values and let them guide decisions. Establish trusted advisors and cherish those relationships.

Embrace failure and change, recalibrate and move forward.

I am thankful to my mentors throughout my career who gave me room to grow but also space to fail and celebrated both with me.

I proudly serve on the boards for the following organizations: Navigator Lighthouse Foundation, The Illuminators Organization (officer), Washington Food Industry Association and Boy Scouts of America and Pacific Harbors Council (past president). I am a member of Women Grocers of America, Executive Female Leadership.

day from their diverse perspectives. The second is the feedback that I receive from our retailers when we met or exceed their expectations and contribute to their success. The third is the collaboration with vendors to support our independent retailers. The partnership we have together in that support is truly gratifying.

While I have had many mentors during my career, it is my mom and dad who were mentors to me in life that taught me the most valuable lessons.

They guided, supported and encouraged me to be true to who I am at the core. There really isn’t just one moment that is defining of my career, it is more like many small moments that pile on top of each other that made me the leader that I have become.

For up-and-coming professionals, my advice would be to stay curious,

embrace challenges, have tolerance and set your ego aside as there is no place for it in true leadership. I am honored to have been nominated as a woman of influence in the industry.

positively. It's fulfilling to see people grow, succeed and feel valued within the organization.

The challenges lie in balancing the needs of the company with those of our associates, managing conflicts and navigating complex legal and ethical issues.

A pivotal figure in my career was Donna Giordono, who mentored me and helped shape my path as a professional and a mother. Her guidance was invaluable and she encouraged me to take leaps of faith in my career.

My advice to others is to embrace these leaps. When a trusted mentor sees potential in you for roles you hadn’t considered, trust their vision and take the chance. This willingness to step out of your comfort zone can lead to significant personal and professional growth.

I am an executive sponsor for multiple associate resource groups. My education includes a master’s of science in food industry leadership from USC, Food Industry Management Program, USC, and bachelor’s degree in finance, California State University Fullerton

the organization today as an advisor. I am committed, dedicated, caring, loyal and connected to the beliefs that we value at Oliver's Market.

The most rewarding part of my job is shaping the minds and skills of future butchers and watching them evolve into the next leaders in our company. The most challenging aspect of my job is being a woman in a male-dominated industry.

I have had the honor to work with Todd Davis, our meat and seafood coordinator. He is an outstanding mentor. He has helped shape me into the

young, dedicated worker I am. He is smart, caring, committed, thoughtful and an honorable leader, always willing to teach if you want to learn.

My defining moment came when I became the first female meat manager at Oliver’s at 24 years old, developing a caring, hard-working team and breaking boundaries in our financial success.

My advice for anyone getting started is to never give up. Through hard work and dedication, you have the ability to do whatever you want.

opportunities to drive category growth.

In addition to supporting on the sell-in side, I manage our shopper programs to drive pull-through. I also manage the commercialization phase of our Stagegate process in partnership with our innovation team. I get to work with many cross-functional departments, which makes for a dynamic, engaging and fun work life.

The creation of our formal marketing department in 2015 was a pivotal moment in my career, as that was my first year working in marketing. From then on, I have had the chance to learn from so many great mentors, from our first VP of marketing to our current VP and many other leaders across our

company.

My most impactful mentor has to be my sister, Kelly Vlahakis-Hanks, who I’ve looked up to since the day I was born and who is a shining example of servant leadership.

For up-and-coming professionals, the best advice I can give to work effectively with any teammate or supervisor is to first consider what that person’s goals are, then consider how you can make that person’s goals your goals. That kind of synergy will always make someone feel supported and championed.

marketing, construction, mining, finance and public service.

Her leadership is further highlighted by her establishment of Island Pacific Global Inc., a strategic initiative that provided considerable labor cost savings by offering back-office support to U.S.-based Island Pacific Supermarkets. This strategic move not only bolstered the company's financial performance, but also supported local industries in the Philippines.

Her tenure as president and CEO of the Philippine National Construction Corp. positioned her as a key figure in one of the country’s largest construction industry employers.

Defensor's commitment to public service is equally notable, exemplified during her time as the representative for the Third District of Quezon City in the House of Representatives. Here, she was instrumental in filing bills on antidiscrimination at work, focusing on eliminating discriminatory actions based on sex, sexual orientation, age, personality and appearance to promote a society based on fairness and respect for all. In addition, she championed antitrust legislation to encourage fair business competition.

Woman of the Year Nominee

Woman of the Year Nominee

MAY 2024 • THE SHELBY REPORT OF THE WEST

Kendra Doyel Fred Meyer

VP, Merchandising I started my career as a pharmacist and evolved into public affairs, human resources and marketing and merchandising leadership roles across four unique divisions. This exemplifies our incredible industry and the limitless potential

Danielle Estrada Microsoft General Manager of Strategic Accounts, Retail Consumer Goods Division Danielle is the driving force behind Microsoft's Retail and Consumer Goods division, serving as

Clara Fermanian Super King Markets Center Store Operations Since earning my bachelor's degree in 2022, I joined the family business full time and fully immersed myself into learning every aspect of it. Although I

Jennifer Fisher University of Southern California Assistant Director, Food Industry Programs Each year, 30-plus students transform their lives by attending the Food Industry Management Program at USC. However, beginning the journey is challenging. Going back to school is scary. Navigating their new home in Los Angeles is challenging.

we can achieve.

Working for The Kroger Co. for the last 25 years has been so rewarding and my current role is one of the most fulfilling positions I have had. Leading a diverse team and 132 stores across four states in the Pacific Northwest allows me the opportunity to drive solid results and also perpetuate the goals and aspirations of other associates.

I have been blessed with many incredible supporters and will continue repaying the gift and guidance so many mentors and leaders have given me

throughout my career by lifting others on my journey.

Over my career, I have been able to serve my community on various boards, including the Discovery Science Center, the CORO Foundation and the Network of Executive Women, to name a few.

As an advocate for our industry, I also served on the California Grocers Association Board, including as chair. Having a relentless focus on my customer and recognizing we are truly in the people business continues to harbor meaningful success with purpose.

the general manager of strategic accounts. With more than 28 years of experience spanning sales, consulting and delivery across diverse industries, she passionately leads initiatives for digital transformation and business growth. Her focus is on delivering impactful solutions for top-priority clients, elevating her team to unparalleled success.

As a former president of Women at Microsoft, DC Chapter, Danielle's dedication to diversity and inclusion is evident. She mentors rising stars within and beyond Microsoft, inspiring young minds to pursue technology

careers. In addition, she shares her expertise as an adjunct professor at Georgetown University, where she shapes course curricula in artificial intelligence for the School of Continuing Studies.

Outside of her professional endeavors, Danielle is a devoted parent, supporting her daughter's cheerleading team at competitions. She indulges her passion for cyber deals, leveraging her extreme couponing and shopping skills. In her downtime, she hones her mixology craft in her home bar.

focus on collaborating with the center store purchasing team, I am eager to understand the operations of every department within our organization.

One of the most rewarding aspects of being a member of the Super King team is the privilege of working alongside my family members. Their guidance, wisdom and unwavering support not only inspire me but also serve as invaluable sources of learning and growth.

Being at the beginning of my career, I hope to continue networking with the industry and building meaningful connections. I would like to give

a shoutout the incredible women I have met in USC's 2024 FIM class who I truly admire. They inspire me every day and I cannot wait to continue to watch them thrive in their professional careers.

My advice would come from one of the most valuable lessons I learned from the FIM program: Be comfortable with being uncomfortable. It's during these challenging moments that we uncover new aspects of ourselves and push ourselves to evolve both personally and as leaders.

Nonetheless, one person makes this process easier for them: Jennifer Fisher. She dedicates herself to making the program a success and helping students thrive.

Jennifer is the program's backbone, and her exceptional contribution is recognized and appreciated by all students. “We couldn’t do it without her,” they say.

Jennifer’s most outstanding contribution is teamwork. She sets up students with all the tools and information they need to be successful in the program and assists them in navigating the muddy waters of academia and living in a new city.

In addition, Jennifer consistently volunteers to take on extra tasks to ensure the program is a triumph. She also coordinates all their activities off campus, including housing, store visits, manufacturing tours, events and dinners. Lastly, when students need help with life’s challenges while attending the program, Jennifer goes above and beyond the call of duty to support them.

Jennifer demonstrates an unwavering commitment to the program’s success. Her contributions have significantly advanced the industry through education.

MAY 2024 • THE SHELBY REPORT OF THE WEST

Katherine Fuller Microsoft

Client Delivery Partner Lead I work with global retailers and consumer goods manufacturers regarding their business challenges.

I help design solutions that deliver efficiency and growth. The most rewarding part of my job is enabling the Microsoft

Sally Hernandez Superior Grocers VP, Grocery Sally has been a mainstay in the California independent market for 30-plus years. She has been a driving force in Superior’s growth over the past four

Lisa Lamphlear-Nations Trans-Ocean Products Corporate Plant Expansion Manager and ERP Analyst I have been with Trans-Ocean Products for more than a decade, contributing to the organization’s strategic initiatives. Initially brought on to help manage an ERP implementation, I undertook the responsibility of thoroughly

Cynthia McCloud University of Southern California Director of Education I am honored and blessed to lead the Food Industry Management Programs at the University of Southern California, Marshall School of Business. I have spent more than 50 years in the food industry and the past 10 years teaching, challenging and motivating the next generation of food industry leaders. More than 100 mid-to-senior level leaders pass through our

solutions to grow and equipping customers to achieve the desired outcomes.

One challenging part of my role is educating customers regarding AI and helping them apply these powerful new tools to their business. The AI landscape is quickly evolving and disruptive and adoption requires many disciplines and careful planning.

I have had many mentors fill different roles throughout my career. One pushed me to think differently, look at a problem multiple ways and examine every outcome. Further, this mentor provided me with constructive feedback throughout my career, which has sparked my ability to thrive. years.

Although known for her impeccable negotiating skills, she has produced more for Superior as a mentor, developing her team into a top force in the Southern California marketplace.

In addition to her duties with Superior, she also is on the board of Olive Crest, an Orange County-based organization that supports abused children.

Sally has spent time with three of the top independents in Southern California, so Superior is lucky to have her leading center store.

A career-defining moment for me was transitioning from a retail consulting agency to a technology company. I took the learnings and utilized my skillset to drive success in a different industry. I would advise up-andcoming professionals to build their own diverse board of directors.

I am blessed to sit on the NextUp Texas board, along with being a Microsoft ambassador for NextUp. In addition, I spend time volunteering for multiple nonprofits. I have a bachelor’s degree in English and finance from Wofford College.

Woman of the Year Nominee

familiarizing myself with every department within TOP. This experience equipped me to leverage insights gained collaboratively, enabling the seamless integration of our new ERP system in 2015.

I remain deeply involved in providing ERP support while simultaneously assuming diverse roles. Beyond my core responsibilities as an ERP analyst, I also assumed the role of EDI coordinator and presently oversee a significant expansion project. My involvement extends to various projects across the organization, reflecting my commitment to lending assistance wherever needed.

The most rewarding part of my current role is fostering a culture of collaboration aimed at streamlining daily operations. Effectively prioritizing tasks across multiple projects remains an ongoing effort, yet the gratification gained from the successful completion of these tasks reaffirms the value of perseverance and diligence.

Guided by the timeless wisdom of my mother – to treat others as one would wish to be treated – I approach each interaction with integrity and empathy. In doing so, I strive to contribute to TOP's continued success.

programs each year.

The most rewarding part of my job is watching leaders transform from transactional managers to transformational leaders. These leaders learn that leadership is about connection, along with the demonstration of key values and principles that provide a compass for others to follow.

The mentors and sponsors who demonstrated these for me include Sue Klug, Karl Schroeder and Mike Stigers, to name just a few.

My specific purpose is to inspire others in my industry to get an education. The number of people in the food industry who have an undergraduate degree is below the national average. It is my hope that we

can work together to give everyone who wants an education the opportunity to get one.

Thoughts for future leaders: • A leader is a warrior with a purpose.

• A leader has a unique DNA … a disciplined negotiator of change always inspiring hope.

• A leader understands their own purpose and is passionate about helping others find theirs.

• A leader’s values are unwavering…simple faith, trustworthiness, respect, emotional maturity, tenacity, courage and humility.

MAY 2024 • THE SHELBY REPORT OF THE WEST

Raina Nelson Westfalia Produce President and CEO “Leaders who can identify, hire and cultivate employees who are humble, hungry and smart will have a serious advantage over those who cannot," said Patrick Lencioni of The Table Group.

Raina Nelson is passionate about making a difference, like her mentors

Kelly O'Brien C.A. Fortune VP, Albertsons National Team The last three years of my career have been rewarding, challenging and career defining. In 2015, I moved to Boise, Idaho, with big dreams of building and leading a world-class team to call on one of the biggest retailers in the

Jennifer Olivera Bristol Farms/Lazy Acres (Good Food Holdings) Wine and Spirits Category Buyer With more than 26 years of experience, I began

Cherie Phipps Western Association of Food Chains Senior Director Retail Management Certificate Program How does a teenager bagging groceries become selected by The Shelby Report as a Woman of Influence? I credit genuine mentors, strategic education and career opportunities, hard work and serendipity.

Subriana Pierce C.A. Fortune SVP of Sales I'm passionate about my role, connecting our CPG clients with grocery retailers – it's an incredibly fulfilling business to be in. I merged my own brokerage, Navigator Sales and Marketing, into this

Lauren Redman Rudy’s Markets CEO and President Lauren was born and raised in Bend as a fifth generation Oregonian. She spent her teen years employed at her family’s business, Newport Avenue Market. Now, 30 years later, she’s continuing to grow the business by applying the smart business sense that was instilled in her by her parents.

In 2015, Lauren led the company into being the first locally founded, 100 percent employee-owned grocery store in Central Oregon that now has grown to four stores with more opportunities ahead.

As a second-generation grocer, sustaining business viability is Lauren’s

Isela Rivera Food 4 Less Store Leader The most rewarding aspect of my job is that of guiding and leading a group of people. It is even more rewarding when I see them succeed in their personal

made a difference in her life.

Her mentors led by example and she learned by watching them effectively lead through difficult scenarios, allowing for stronger teams to emerge on the other side, together, in mutual respect for the best possible outcome. She aims to do the same.

Raina grew up in a rural Central Florida citrus operation. At an early age, she was drawn to the diverse efforts, work ethic and passion it took to succeed. These values remain deeply rooted in her today.

She obtained bachelor’s and master’s degrees in food science from the University of Florida. She serves as president and CEO for Westfalia Fruit

Marketing USA based in Oxnard, California. Westfalia is recognized as the #avoexperts, with the largest avocado-growing footprint in the world and a purpose to do good.

She is active on numerous industry boards and councils, including Southeast Produce Council, International Fresh Produce Association, Hass Avocado Board’s Avocado Sustainability Advisory and Planet Harvest. She is a 2023 recipient of the Frieda Rapoport Caplan Women's Catalyst Award and a member of YPO’s Beverly Hills chapter.

She is passionate about the fresh produce industry and contributing to a sustainable future for agriculture.

country (Albertsons).

I have had amazing mentors along the way, notably Sue McGowan (co-sales) and Subriana Pierce (C.A. Fortune) who have guided, coached and encouraged me. I am grateful to everyone at C.A. Fortune for believing in my vision and leadership, most especially my amazing team who I am honored to lead. Special acknowledgement goes to my many friends and colleagues at Albertsons who are truly wonderful partners.

I have had so many thrilling highlights in my career calling on Albertsons, from landing national distribution for a key client to helping

Albertsons Intermountain division win a Gold Penguin from NFRA March Frozen Food Month (2020). Each moment is rooted in my desire to provide exemplary service to my customer and clients and an even bigger passion to serve and support my team.

The journey of my career has been incredible, and I will continue to push myself to learn more, lean in and to try my best to embrace change. I am so proud of how far I have come, am so grateful to the people in my life that have helped me get here and look excitedly toward the future.

my career at Southern Glazer's as a chain merchandiser before advancing to a key account manager. Later, I joined Good Food Holdings as a wine manager at the Newport Beach location. After three years, I was promoted to my current role.

I am currently completing the Food Industry Management program at USC, furthering my education to continue leading with innovation and expertise. I hold certifications including Master Sommelier Level 1, WSET II and the WAFC certificate.

As a single mother, I have balanced raising two sons with managing demanding professional roles. I have mastered complex pricing and purchasing systems, making me a subject matter expert in my field.

My father, who first retired from a successful career as an attorney before becoming a store director at Vons in his second career, has been a significant mentor, exemplifying resilience and adaptability. This journey highlights the power of dedication and the importance of continuous growth, both personally and professionally.

I am a third-generation Safeway kid. I planned to leave the industry after college. But a key mentor (my father) encouraged me to at least consider grocery industry career paths. I loved developing people, so I chose human resources and have been cultivating future leaders ever since with two major grocery chains and now with the WAFC. Education has played a critical role, beginning with the USC Food Industry Management Program. This opportunity forever altered my career journey and led me to complete an MBA at USC, focused on organizational leadership.

Curiosity led me to develop the relevant Retail Management Certificate, an academic curriculum for our industry. The RMC program is now nationwide and has been formally recognized by the White House because it helps our nation’s workforce thrive.

This vital program changes lives, and I credit two industry icons – Kevin Davis and Jim Brown, and their strategic vision – for bringing the Retail Management Certificate curriculum to the WAFC. I am thankful every day for the opportunity to live out the WAFC’s pure mission “to advance the food industry through education and leadership.”

forward-thinking organization last year. I lead the teams responsible for West conventional chains, Kroger, Albertsons and Costco.

The most gratifying aspect of my job? Closing the deal – it's what drives me every day. Continuously anticipating industry changes and nurturing strong relationships keeps me engaged and proactive.

The pivotal highlight of my career came when I was appointed president/Headlite of the Illuminators. Being the first woman of color in the 97-year history of the organization holds significance for me, inspiring me to mentor and support others as they progress in their journeys.

My advice to aspiring professionals is to engage in the industry and contribute back. This involvement not only facilitates learning but also grants a platform to have a voice. Giving time, skills and resources is fulfilling and can be the most enriching aspect of the professional journey.

The volunteer organization I'm so proud of is being a founding member of the Navigator Lighthouse Foundation (navigatorlighthousefoundation. org). We coach, mentor and train women and minority CPG entrepreneurs.

"Helping others isn't just a duty; it's a privilege."

foremost goal and to also continue to offer a profitable, healthy work environment for Rudy’s Markets employee-owners.

She appreciates and embraces innovation in the stores while supporting the change-makers at the store level. Lauren is passionate about the success of Oregon’s small business economy and the benefits it creates for Oregon families. She fully embraces the core belief and go-to-market strategy of being “first, best or different,” leading to the long-term success of a family legacy and now the legacy of the company’s employee owners.

Lauren enjoys her current role nationally with National Grocers Association, at the state level with Northwestern Food Merchants and Northwest Grocery Retail Association. She has been a repeat panelist with NGA, sharing the stage with the likes of Kevin Coupe and Michael Sansolo of Morning Newsbeat.

Lauren was a hosted buyer guest of The Specialty Food Association to

Sicily, Italy, meeting with potential exporters exploring the viability of their products in the U.S. marketplace. She most recently shared the stage with the CEO of New Seasons at the Grocery & Specialty Food West show in Vancouver, British Columbia.

The company has been voted a 24-time Best Grocery Store by the local community. Lauren looks forward to the continued growth of her family's legacy by ensuring Rudy’s Markets brands, Newport Avenue Market and Oliver Lemons, remain a staple in the Central Oregon community.

and professional lives. Also rewarding is when my customers come up and give us personal feedback about how they found their shopping experience enjoyable.

Something that's a little bit challenging right now is that we have so much competition. As a leader, I have to make sure that I do a good job with my team, motivating them to do the best they can so we can provide a good experience for our customers.

Some advice that I will give my team members is to continue their

education and always be open to learning, because everything changes so much, so fast – especially right now. We have to make sure we continue to go to school if we can, and then just have an open mind to learn all the time.

Woman of the Year Nominee

MAY 2024 • THE SHELBY REPORT OF THE WEST

Sarah Rivers IGA Director of Digital and e-Commerce Programs Sarah is one of those progressive thinkers who has chosen a career in an industry that is not known for early adoption. She has this big vision for where and how retailers can elevate their shopper’s experience, boost sales and compete against the larger competition. Yet Sarah has a

Rachel Shemirani Barons Market SVP I’ve worked for my family’s business, Barons Market in San Diego, California, since I was a teenager. I started as a cashier and eventually worked

Maggie Streng Del Monte Foods Brand Manager Maggie joined Del Monte as a brand manager for its healthy snacking business unit and hit the ground running, demonstrating the ability to immerse herself in the role and the company’s business.

patience that goes for miles and she doesn’t get discouraged when things take time to take off. She stays the course, she stays focused and she executes beautifully on a plan.

What Sarah has done for independent grocers is hard to quantify because so much of it happens behind the scenes. She is vetting e-commerce platforms and digital solutions so that her retailers can punch above their weight. She asks the hard questions of vendors and pushes back to make sure the offerings brought to her stores are only the absolute best in class.

She speaks about these stores as if she is the store owner – that is the level of passion she has in building a suite of offerings for IGAs.

From negotiating terms to an obsessive eye for exactly what the owner’s experience will be with any given communication, technology or offering, Sarah’s passion pours through.

in almost every department in the store.

The skills I learned working in the stores, combined with my passion for food and community, have led me to my current role as one of the leaders of our company.

At the home office, I have the privilege of being involved in a variety of aspects of the business – everything from store design and finding new and unique products for our shelves to supporting our unique company culture.

I’ve spoken on a variety of panels within the industry, specifically

sharing our experience as a family-run independent retailer to help others navigate the more challenging aspects of our industry.

Along the way, I’ve learned that people should be at the forefront of our company. Our employees, customers, vendors and community are the key to the success of our business.

My advice to up-and-coming professionals is to stay open, stay authentic and to use each challenge as an opportunity for growth.

Within a short span of time, she earned the trust and respect of agency partners, cross-functional team members and the executive team. Maggie possesses a rare combination of positivity and realism, which is particularly valuable in her line of work ,where challenges are a constant presence.

Joyba Bubble Tea launched in 2021 and is on pace to be a $100 million dollar business under her leadership. Maggie embodies the brand’s purpose and mission in all aspects of her work, whether it’s driving breakthrough creative, overcoming production challenges or addressing margin issues. Her passion is contagious and has a positive impact on our entire team.

Maggie has also proven to be a great teammate and leader. One of her greatest strengths is her willingness to express perspective and ideas, while at the same time always seeking to collaborate with cross-functional partners to ensure their voices are heard.

Maggie’s commitment to open and constructive communication has been essential in resolving issues and fostering a better understanding of differing viewpoints within our fast-faced environment.

Woman of the Year Nominee

MAY 2024 • THE SHELBY REPORT OF THE WEST

Emma Versaw Swiftly Head of Beverage-Alcohol Since I assumed my current role a year ago, I've been focused on shaking up our approach to the industry. I lead the strategic planning and direct and execute initiatives like our alcohol cashback program, which has changed the game for rebates in our industry.

Kelly Vlahakis-Hanks ECOS President and CEO I am honored to lead global strategy and operations at our climate positive manufacturing facilities across the U.S. It’s extremely rewarding to lead a company that is socially and environmentally responsible, demonstrating that business for good is the future.

My deep knowledge of the regulatory landscape has helped us steer clear of legal issues and develop products that fit what the market needs.

The best part of my job has been putting together a great team and starting a product from scratch. It's really rewarding to see an idea turn into something real that we can sell and to lead a team that's genuinely excited about what we're doing.

Turning our ideas into a sellable product has definitely been tough.

It's a big task to get everything right – from making sure the product meets customer needs to keeping the team aligned and motivated. There's a lot to juggle and staying on top of everything can be really challenging.

A big turning point for me was when I started managing not just sales but also looking at the overall business strategy, which broadened my perspective and made me a better leader.

I've been lucky to work with many amazing women over the years.

One mentor who made a difference was my first boss when I moved into a leadership role. She taught me so much about how to lead effectively, how to manage my bosses, how to grow my network and how to keep everything balanced.

We make more than 200 plant-powered cleaning products at our USGBC LEED Zero energy, carbon and waste facilities. Our ECOS laundry detergent and entire product portfolio are U.S EPA Safer Choice certified, and we’re committed to green chemistry and products that protect human and planetary health.

As a second-generation leader of our family-owned business, I had the great opportunity to be mentored by our founder and my father, Van Vlahakis, who came to this country with $23 in his pocket and started our company in his garage in 1967. He taught me to lead with the courage of my convictions, to be a true servant-leader and to make sure we always

serve the greater needs of our consumer.

My advice to young professionals in our industry is to not only find a great mentor but also be a mentor to others on their journey to success.

Mentorship provides encouragement, knowledge and inspiration, which can make all the difference in making your passion a reality.

I received my undergraduate degree from UCLA, my MBA at Chapman University and completed the USC Food Industry Executive Program. I also serve on the boards of CASA OC, the XPRIZE Foundation and YPO SoCal.

19th Annual

THE SHELBY SHELBY-- GRIFFIN REPORTS

A celebration o�

�emale �ro�essionals in the Northeast

Tribute offers insight into careers of 61 honorees The Griffin Report of the Northeast presents its 19th annual tribute to Women of Influence in the food industry. This year’s slate of honorees – 61 strong – runs the gamut from presidents and VPs to managers, directors and supervisors.

They are among the leading executives in their respective fields, but their candid responses to questions from the Shelby team also reflect how they handle their other roles – as wives, mothers, sisters and even grandmothers.

Whether they’ve worked there decades or just a few months, these women

Catherine Allison Price Chopper/Market 32 Store Manager I found my career 14 years ago when I applied to Price Chopper in Essex, Vermont, as a part-time cashier and maintenance teammate.

It was a hard time in my life, with the loss of my mother and the recent birth of my daughter. I didn't realize that the man

Jena Bomboy The Giant Co. Divisional Human Resources Manager I lead a team of six HR professionals to strategically partner with senior operations leadership in fostering a team member-focused culture. My scope is comprised of 100 stores and about 17,000 team members.

Amanda Brown Hannaford Supermarkets e-Commerce Specialist I have worked at Hannaford for 19 years, both in our retail locations and home office. I currently support our e-commerce business on the Hannaford To Go Strategy team.

are making an impact at their companies. Some have MBAs or law degrees, while others are pursuing doctorates. Nearly all belong to professional associations and are active in their communities.

In the pages that follow, they share advice for up-and-coming professionals, as well as detail some of the challenges and rewards they’ve experienced along the way. In addition, you’ll learn about the defining moments in their careers.

We found their responses refreshing and inspirational, and hope you will as well. Join us as we celebrate the 2024 Women of Influence.

who interviewed me would later become my mentor. Matt Brady was the store manager of Essex. He is the one that hired me on the spot and set me down a path of success. He wouldn't always be my store manager, but we continued to find each other in different locations. He would go on to develop me in my career and helped me to advance to where I am today. As an introvert, I often had difficulties coming out of my shell, but Matt helped me to feel empowered and able to express myself openly.

In spring 2020, I was promoted by my zone director, a man who saw so much in me, to store manager. In this role, I have been able to find that cultivating the careers of others, as was done for me, is the most rewarding

part of the job. Seeing a teammate develop over time and helping to mold them is something I am very passionate about. Watching my teammates from age 16 grow into adults and take on the world always brings me joy to know I helped shape their work ethic in life.

If I could give any advice to up-and-coming professionals, it would be to never settle for good enough. Always strive to improve and enhance your craft. Never demand perfection but strive for greatness, as one of my many mentors told me.

I have an MBA from Penn State University and have enjoyed making a positive impact to the team member experience over my more than 20-year HR career.

I enjoy supporting team members in their growth and development journeys, aiding them in realizing their career goals. I also relish the strategic partnership with senior leadership, advocating for the pivotal role of employee engagement in driving business results.

In my six-year tenure with The Giant Co., I've worked with many talented leaders, notably Mid-Atlantic Divisional VP Kathy Sweigert, whose guidance

has been instrumental in broadening my understanding of retail operations.

My recent journey into the operational side of the business marks a defining moment, expanding my comprehension of the retail industry and positioning myself for future growth. My advice to aspiring professionals is to embrace opportunities outside their comfort zones to foster a deeper strategic understanding of the business.

Beyond work, I serve as a board member at my local community theater and enjoy singing and playing the guitar with a folk musical group, which performs at community venues and events.

Supporting others is a passion of mine, whether it's our customers, associates or colleagues. I am fortunate to work for great leaders who recognize the importance of challenging the status quo to improve our offerings and create best-in-class solutions that put people first. When we can achieve our desired results while positively impacting our associates and customers, that is the most rewarding.

Throughout my career I have had several mentors who have helped guide me. One of the key takeaways I’ve had is the importance of speaking up, even if I'm the lone voice with a different perspective.

Last year marked a career highlight, as projects I led yielded significant positive impacts, notably streamlining operations for associates, enhancing customer experience and fostering team well-being. Hearing directly from associates about the positive impacts has been incredibly rewarding.

My advice for up-and-coming professionals it to be your authentic self and ensure you have a voice at the table. It's how you'll make a difference and grow professionally.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Jeanne Burns C&S Wholesale Grocers VP, Operations Law and Real Estate I've been with C&S for several years and have enjoyed the great experiences my position has to offer.

The most rewarding aspects of my job are finding solutions to difficult problems, working with dedicated colleagues and learning new things every day.

Madelyn Cataford City Market, Onion River Co-op Director of Finance and IT Onion River Cooperative, dba City Market, is a two-story food co-op with more than 12,000 members.

Toni Clark Price Chopper/Market 32 Store Managerr Toni has more than 40 years in the business, the past 11 in her current role. Toni is a disciplined store manager who is excellent at controlling operational expenses to help maximize profits.

Deborah Colombo C.A. Ferolie EVP, Customer Development With over 35 years of dedicated service in the CPG industry, I have cultivated a rich and diverse career trajectory. Starting as a retail sales representative, I have navigated through the ranks of four distinct organizations, culminating in my current position. Each step of my journey

Marla D'Agosta Associated Grocers of New England Assistant Procurement Manager My current role allows me to align my passion for independent retailers with my problem-solving skills. I love the rewarding feeling I get knowing that my team and I have a direct impact on getting someone’s next meal on the table – a

Nallely Dejesus Food Universe VP

and New Jersey.

I'm a second-generation supermarket operator.

My family owns and operates nine locations under the Food Universe and Super Fresh banners in New York

Jamie Despines Utz Brands Director, Account Operations I oversee shared services, after initially joining the company in 2020 to build out the SOX controls and compliance framework. In my current role, we are implementing technology to improve efficiencies and our overall cash conversion cycle, creating the opportunity to develop our team members to

Melissa Dillon Tops Markets District Manager, Rochester Working for Tops for 33 years has been rewarding.

I believe that putting the customer first is the key to success. I love working for a company that believes in

My role is quite diverse – from real estate portfolio management to dealing with regulatory issues and working on acquisitions. No day is ever the same and it makes for an exciting and rewarding role. My position also allows me to work with all aspects of the company, including warehouse operations, finance, IT and HR, to name a few.

My mentor, Bryan Granger, always challenges me with difficult projects but provides encouragement and support so I can succeed. He has helped me grow as an attorney by relying on my support in several transactions and negotiations. We, along with the rest of the legal department, are a fantastic team with great accomplishments.

My advice to new colleagues is to never be afraid of new issues or challenges. You learn a lot and it's fun to solve material problems. In addition, always seek out others for help if you need it. You make great connections and develop meaningful relationships along the way.

I graduated from Boston College with a bachelor’s degree in political science and then got a law degree from the New England School of Law. I am admitted to both the Massachusetts and Vermont Bars. I also enjoy skiing with my son and husband, yoga, traveling and collecting designer shoes.

In my role, I find the most rewarding aspect to be the ability to drive the financial and technological growth of an organization that prioritizes community and sustainability. It is fulfilling to see how strategic financial planning and advanced IT solutions can enhance our cooperative’s operations and member experiences.

For up-and-coming professionals, my advice is to embrace continuous learning and adaptability. The fields of finance and IT are ever evolving and staying updated with the latest trends and technologies is crucial.

In addition, always strive to understand the broader impact of your work and how it aligns with the organization’s values and mission.

She currently leads her zone with the best shrink results, both in center store and in fresh departments. Based off her results, her store is 50 basis points better than planned and 52 basis points better than prior year.

Toni is also a master at controlling payroll and ensuring it is being managed and spent responsibly. As a result, she is one of the top performers in the company of overtime to sales, with a miniscule .02 percent. What is more impressive is she has been able to accomplish this in a market that is difficult to staff and overtime could be an easy solution to some.

Based off her attention to detail, net profits in her store have increased

by 1.07 percent compared to last year. Toni has also been able to increase her customer experience survey results by 4.5 percent compared to last year, a significant improvement for her and her team.

Toni is also a natural mentor, helping to develop countless teammates throughout her career. Over the past few years, she prepared her co-manager to become a store manager. He successfully passed our store manager assessment and has been promoted from his initial store assignment. Toni continues to mentor and assist him from a distance. Toni has also started working with a new co-manager to prepare for future opportunities.

has imparted invaluable insights, fortitude and experience, laying the foundation for my present role.

Throughout my journey, I have been fortunate to benefit from the guidance of numerous mentors and coaches. In addition, I am deeply committed to paying it forward by serving as a mentor and program lead internally at C.A. Ferolie.

A pivotal moment was when I was entrusted with leading a new client pitch, despite lacking prior experience in such endeavors. This challenge pushed me beyond my comfort zone, fostering the acquisition of new skills and ultimately instilling the confidence to pursue further opportunities

within the organization. This initial success opened doors to roles of escalating responsibility, exposure and influence.

To aspiring professionals, I offer the following counsel: Set ambitious yet attainable goals, embrace calculated risks and view setbacks as opportunities for learning and growth.

Serving as a lead for my company's partnership with the Food Bank of the Hudson Valley, I am privileged to contribute to alleviating food insecurity in the greater New York region.

privilege that I do not take lightly.

One of the most rewarding aspects of my job is the relationships I get to build with our retailers, broker partners, co-workers and especially my team.

I truly look at myself as a resource for others and one of my favorite roles is to be an advocate.

Doing what I can to help others be successful is an honor and I’m proud to practice this attitude through my work as committee chair of our biannual Food Shows. These events are a culmination of the success you can achieve when you work hard and are committed to a task.

I work for a great cooperative that has a comprehensive mentorship program, which I have had the privilege of completing and was aligned with an excellent forward-thinking mentor.

My current manager pushes me out of my comfort zone because she believes in my abilities, which has resulted in me taking on challenges I would have never dreamed I could have achieved.

The advice I would give to others is to embrace every setback with dignity and grace, as it is often these moments that hold the greatest lessons to be learned.

Starting from frontline roles, my entire career has been rooted in the supermarket industry. Transitioning into a management position was challenging, especially since the staff had known me since childhood. Their perception of me as a decision-maker was a shift that required building trust and confidence in my abilities.

My primary objective was to streamline operations across our various locations. Gaining acceptance and proving the effectiveness of my methods and ideas demanded relentless effort. However, over time, I succeeded in implementing significant changes to our operating procedures, facilitated by

the trust I earned from my colleagues.

My father has been a guiding figure throughout my journey, imparting invaluable lessons in hard work and trust. While we may not always see eye to eye, working alongside him remains a highlight, as our collaboration embodies a perfect fusion of experience and innovation.

If I could offer advice to aspiring professionals, it would be to stay steadfast in their beliefs, embrace growth opportunities and don't be afraid to step out of your comfort zone. Often, feeling uncomfortable is a sign of growth and opportunity.

focus on strategic goals.

The most rewarding and, at times, the most challenging part of my role is leading a large team through significant change. I am constantly humbled and learning from team members during the process, and it is rewarding when the team sees the light at the end of the tunnel.

I am lucky to have a couple mentors to guide me along the way, namely Eric Aumen, who brought me to Utz in 2020, and Melissa Redigan, my supportive leader. They both brought me up with them in this organization, through their own successes, and they gave me the confidence to be a people leader despite my doubts.

As for advice I've received and follow: Get to know as many people as you can in your organization. Get to know what they do, their challenges, how their work impacts your team and vice versa, etc. to truly understand the big picture.

Second, conflict will always be a part of business and it can be a good thing. When it comes in an unexpected way, take a step back and think, “What are they going through right now?" Your response, with that in mind, will most often lead to a positive outcome and relationship.

remarkable customer service.

I started my career at Tops Markets as a deli clerk and was promoted to several different positions throughout the years, including deli manager, seafood manager, general merchandise manager, operations manager, assistant store manager, store manager, bakery/deli field specialist and district manager.

The most rewarding part of my job is helping develop my team members and guiding them to the next level in their careers.

Two people who really encouraged me to take chances, push forward in my career development and who were instrumental in my career growth were Charlene Craven and Laura Charon. Their guidance was paramount to my success.

To new leaders in the grocery industry, I would tell them to lead by example and always be a positive role model.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Michaele Domnisch Key Food Senior Director Service Management Michaele Domnisch has more than 35 years of experience in the supermarket industry. She began her career in retail as a cashier with Penguin Supermarkets, a Key Food member, rising to bookkeeper and then manager before transitioning to a corporate managerial role. There, she oversaw

Charlene Dozier Stop and Shop Manager Customer Service I have been in leadership all my life, starting right out of college 41 years ago.

I started with H-E-B Grocery store in Ennis, Texas, as a closing bookkeeper and front-end manager. I then spent 18 years with Verizon Wireless, managing more than 10 supervisory positions and serving

Ilea Evans Campell Soup Co. Customer VP, West Regional Snacks After 20 years with Campbell’s, I now manage business relationships with regional grocery chains across our snacking brands, driving sales, profit and share growth. I integrate marketing, operations, sales strategy and supply chain colleagues to tailor solutions to customer needs, ensuring our

Amy Feeser Utz Brands Director, Compensation With a quarter-century of dedication to Utz, I am fueled by a passion for continuous learning and adaptation in an ever-evolving landscape. Beginning my journey within Utz's AR/finance department, I've transitioned and thrived within various roles, primarily focusing on payroll and associate

training, operational controls, policy and procedure development, payroll, labor relations, point of sale, technology and strategic planning.

Michaele joined Key Food Co-op 15 years ago in a project manager role, assisting with retail-facing projects for member stores. Presented with the opportunity to build an IT team to implement an aggressive list of projects, Michaele established a bilingual service desk to support calls, a field team to support network and training on store applications and a retail support team to assist with POS. Michaele firmly believes that the IT organization’s role for stores is to not only provide technical solutions but to ensure those solutions are flexible

so that they can support the independent retailers that comprise the co-op’s membership.

Michaele continues to provide excellent member support with the assistance of her team of dedicated IT professionals. Michaele’s goal is to ensure that members have the support necessary to meet their goals and objectives. She continues to work closely with members to enhance the systems to meet needs as well as identify and implement new technologies to provide efficiencies.

as associate director. That was followed by roles as operations manager and CT supervisor/manager for four locations at Altice USA stores for several years before rejoining the grocery industry in 2022.

Working with the employees, customers, committee is my reward. I love people. The most challenging part of my job is having to reach out to get assistance because of the policies or procedure in place.

My motto: The buck stops here with me. I'm thankful for joining Stop & Shop two years ago. Special thanks go to Julio Colon and Alisa Hundley and Fred Maturo, who trained me during Leadership 101; Jason Monnerat, who taught me to QTIP "Quit Taking it Personal Charlene;" and my current

manager, Bryan Worthen, who has taught me a lot in my current role. My long-term goal is to become a store manager. Bryan is an excellent role model to follow. I’ve also gotten guidance from Thomas Mormino, my district director, who has taught the importance of store walks and inspections in our locations.

I am excited to be a part of a great company and for all the VPs who have come into our locations. They aren't strangers to us, which really makes a difference. We care from all areas of this role.

company shows up as a unified team to successfully execute strategic joint business plans.

I love fostering relationships, developing my team, achieving sales targets and continually learning.

My dad was not only my biggest supporter, but also my most important mentor, as we worked together at Campbell’s for many years. He taught me the importance of a strong work ethic. He encouraged me and shared insights to navigate challenges clearly and confidently.

Urging me to step outside my comfort zone, he was the catalyst for a defining moment in my career when I moved across the country to take on a

headquarters role. This pivotal move opened many new doors for growth and gave me unique opportunities. Although he has passed away, I often reflect on his advice and like to think I’m keeping his legacy alive.

Later, taking a step-down role into category management allowed me to develop new skills and ended up being one of my best sales career decisions. I’d advise new colleagues to also not be afraid to take a lateral or lower role, as it can be a strategic long-term move to diversify skillsets, broaden perspective and understanding and expand your network to set you up for success.

compensation programs.

Over the years, I've witnessed Utz's transformation firsthand, from navigating the complexities of transitioning to a public company to embracing new initiatives and experiencing unprecedented growth through mergers and acquisitions. My tenure at Utz has been a dynamic odyssey marked by continuous learning and growth.

As my role expanded to encompass a broader scope of compensation programs and adapt to the shifting demands of a changing industry, I've remained steadfast in my commitment to excellence. Despite the challenges posed by constant change, I find immense satisfaction in collaborating with

our dedicated associates and forging lasting relationships that enrich both personally and professionally.

Throughout my journey, I have been fortunate to have invaluable mentors who have guided me with their wisdom and support. To aspiring professionals, I advocate for flexibility and the importance of nurturing meaningful connections.

As I reflect on 25 years with Utz, I am filled with gratitude for the opportunities, challenges and relationships that have shaped my journey.

Each day with Utz brings new opportunities for growth and contribution.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Dori Gayne Hannaford Supermarkets Store Manager My journey began in 2009 as a part-time clerk in deli, and I've progressed steadily since.

Along the way, I've been fortunate to have the guidance of many mentors. My parents, who are among the hardest working individuals I know, were my first role models, instilling in me a strong

Stacey Halverson Associated Grocers Supermarkets, Vermont HR Business Partner I have worked in the retail grocery industry for 16 years, starting as a cashier and progressing through various roles before

Carole Jerome Associated Grocers of New England Category Merchandiser I have had the privilege of working for Associated Grocers of New England for the past two years and am humbled and thankful to receive this recognition. I have been in the retail industry for more than 30 years, transitioning from the operations and retail management side to procurement when I joined AGNE

Melanie Jones C&S Wholesale Grocers SVP, Commercial I love to talk about the current retail environment with customers and associates at C&S. Leaning into strategic decisions our retailers are making, while learning about regional differences in go to market strategy is interesting.

What is challenging is how ambiguous and volatile the market is. I love

work ethic. At Hannaford, I've also learned from exceptional mentors, including store managers who helped me shape my leadership style. My current director of operations, a strong female leader with a family, has been particularly inspiring, showing me that women can excel in career and family lives.

Mentoring others, building strong relationships and fostering open communication within my team are my top priorities. The most fulfilling part of my role is nurturing relationships, guiding associates and witnessing their growth. Empowering others is rewarding; for instance, one female associate expressed her aspirations of becoming a store manager after observing

my ability to balance work, family and leadership with care, passion and empathy. Knowing that I'm making an impact like this is truly rewarding.

Working in retail comes with its challenges, such as the unpredictable nature of each day. However, this unpredictability is also what makes my job exciting and keeps me engaged.

My advice to emerging professionals is to stay true to yourself, prioritize caring for your team, lead with positivity and genuinely connect with and inspire others.

finding my niche in human resources.

The most fulfilling aspect of my career is witnessing the growth and success of our employees. Reviewing our succession board and witnessing the number of internal promotions fills me with immense pride, knowing that I have helped others achieve their goals.

Throughout my life, I have been fortunate to have several mentors, but one individual stands out as both a guide and a coach, consistently pushing me to excel. This mentor encouraged and supported me in achieving

milestones such as becoming a SHRM Certified Professional and returning to school.

One invaluable piece of advice imparted to me early on was that I don't need to have all the answers as long as I know where to find them. This has always stuck with me and remained a guiding principle throughout my career.

as a category merchandiser.

The most rewarding part of my job is the opportunity to service our independent retailers, focusing on making sure we have the right products, pricing and promotions to support their success.

I think my experience at the store level gives me a unique perspective in my decision-making, always having the customer’s end experience in mind.

The relationships I have built with brokers and suppliers has been key to finding mutually beneficial solutions. I work with an amazing team at AGNE and we enjoy collaborating and supporting each other daily.

I have been blessed to have many mentors throughout my career, so

I would be remiss to name just one. I am particularly grateful to the many leaders and colleagues who championed my development, challenged me and offered valuable guidance and support.

My advice to anyone in this industry is to be flexible and open to new challenges. Be of service to others and lead by example. Build your network to help support and challenge you. Never stop learning. I believe it is important to seek out opportunities to learn and grow daily both personally and professionally.

it, but I can see and relate to the challenge our customers are having.

Mentorship and sponsorship have played a large role in my career. My most effective mentors were those who were diverse, coming from a different background or work landscape, which broadened my perspective. Mentors who observed me and provided feedback were helpful in developing my executive presence. Reverse mentoring was also beneficial.

A defining career moment for me was when I was working as a transportation manager. I loved supply chain but wanted a different experience. I asked the VP of the region to discuss career pathing with me.

She convinced me to apply for a sales position, and I was named a VP/GM

of a business region two years after accepting her challenge.

I would advise colleagues to broaden their experiences. Take on special assignments, volunteer for projects outside of your area and connect with people from other teams.

I have a strong love of learning, and I try to keep it relevant to the current business environment. I completed my master’s degree in 2002 and then did some executive learning and certificate work in strategy and data management for strategic leadership.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Jenny Jorge Gala Foods Supermarkets Partner As the owner/operator of Gala Fresh Farms and Gala Foods Supermarkets, I find my role fulfilling and challenging. It's rewarding to serve the community by providing quality products that evoke a sense of home and tradition. Being able to bring people together through food is a privilege.

Willa Kagan Stop & Shop Director, Merchandising Execution

business partner.

Before taking on my current role, I worked my way up through various management positions, including store manager as well as human resource

Hillary Kouch Campbell Soup Co. Customer VP, Grocery North Snacks My team and I work with retailer partners to develop and execute strategic plans that drive sales, volume, profit and share growth.

My greatest mentors have encouraged me to do one thing – be the best version of myself. It is easy to compare ourselves to others and identify our

Juli Ann Laposta Imperial Distributors Category Manager Seasonal I have been part of the Imperial team for 2.5 years, with 30 plus years of buying experience. In my current role, I work with customers to strategically

The most rewarding aspect of my job is seeing the positive impact our supermarkets have on customers. Knowing that we're contributing to family gatherings, cultural celebrations and daily meals is gratifying.

There are also challenges. One of the biggest is ensuring that we consistently offer the best quality products at competitive prices. It requires constant vigilance, negotiation with suppliers and staying attuned to market trends.

Throughout my career, I've been fortunate to have mentors who have guided and inspired me. My father, Francisco Jorge, and my brother have played instrumental roles in shaping my leadership style and business

acumen. They encouraged taking risks and embracing innovation. Failure is a part of growth, and every experience provides valuable lessons for the future.

For up-and-coming professionals, my advice would be to never stop learning and experimenting. Embrace new challenges, take calculated risks and innovate. Trust your instincts and abilities, and remember the importance of treating your team members with respect and fostering a culture of collaboration and growth.

My current role has shown me another side of our business that has been challenging and rewarding. It revolves around people and how we can help our associates develop and grow. I have formed relationships with category VP's, buyers and analysts. All of my previous positions have helped play a significant role in my everyday functions.

I have had many mentors throughout my career, making it difficult to list them all. The biggest lesson I have learned is to have fun in whatever you are doing and everything will fall into place.

We all have hard days where nothing seems to go right, but you realize

you have a team behind you making sure that you get past that bad day and ensuring you tomorrow will be better. Also, our associates play such an important role in everything we do and make sure we do what's right for them.

A defining role in my career was watching one of my assistant managers get promoted to a store manager. I was fortunate enough to be there when he got the promotion. I remember the look on his face and knowing how hard he worked and was finally where he wanted to be. At that time, I knew that training and developing associates was a true passion of mine.

shortcomings. However, recognizing and leaning into our strengths is the only way we will achieve our full potential and have maximum impact.

When we foster both our own and each other’s areas of excellence, we can all shine together; a rising tide lifts all boats.

I embrace the opportunity to mentor others and make Campbell’s a better place to work through our Diversity and Inclusion Sales Council, our internship program and mentoring individually and through our Women Inclusion Network mentoring circles.

Like all working parents, I find being highly present and impactful

at home and at work is a real and daily challenge. At the same time, my husband and I are deeply aware of how fortunate we are. We try to make giving back and instilling a gratitude mentality with our children fun, as well as a chance to spend time together. We focus on helping other families through their pediatric cancer battles and combatting food insecurity.

Whether we are helping others fight the “cancer bad guys” or bringing hundreds of pounds of bread from a Pepperidge Farm warehouse to a local food bank, we feel lucky to pay it forward and make a lasting difference.

grow their seasonal business.

The most rewarding part of my position is experiencing our customers’ excitement as they see new seasonal designs, trends and opportunities in the marketplace, building relationships with customers and internal teams, as well as growing sales by understanding our different customers' seasonal go to market strategies.

I consider myself very fortunate and grateful to have had mentors in my personal and professional lives who have guided me throughout the years.

They inspired me to reach any goal with hard work, dedication and passion.

My mentors challenged me to lean into difficult situations during my career, which enabled me to know there will always be a solution to any problem big or small.

My advice to up-and-coming professionals is to be open to learning, passionate about what you do, lean in and do not be afraid to ask questions and offer solutions. Lastly, I would find people who can challenge you and encourage growth and confidence.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Laura Lasko Wakefern Food Corp.

Manager, Retail Asset Protection Since 2008, I have held a variety of challenging positions here at Wakefern Food Corp. In my current role, my team supports our stores with preventative and compliance-based programs that are designed to protect company assets.

Teresa Lefsyk Imperial Distributors Payroll Manager I have been with Imperial for 22 years. I was originally hired to work in the accounts receivable department. After six months, I was offered the payroll administrator position. And within the last year, I was promoted to my

Lori Leonard Price Chopper/Market 32 Store Manager Lori is a veteran store manager with more than 35 years of service total. She is a well-rounded store manager, known for strong operational metrics,

Paula Lingenfelter The Giant Co. Store Manager I have been with The Giant Co. since 2000. I was promoted in 2022 to store manager of the Logan Boulevard Martin’s store in Altoona, Pennsylvania. The

I enjoy the fast-paced environment that retail asset protection offers, with new challenges emerging daily. In the past year, I have been focused on the expanded use of AI technology at self-checkout and a strategic partnership with our tech team to increase awareness on cybersecurity initiatives and to mitigate our exposure to financial fraud.

As a leader at Wakefern, I take great pride in being a trusted, soughtafter resource for all asset protection-related subject matters.

A defining moment in my career came in September 2023, when I had the opportunity to speak alongside other asset protection executives as part

of a panel presentation at a national conference in support of one of many technology initiatives that we champion to help keep our stores safe.

For those up and coming in the industry, my advice to you is to try and make a difference every day. No matter how big or small, your efforts don't go unnoticed.

In my personal life, I regularly volunteer as a foster home for one of our local animal rescues. I have a bachelor’s degree in political science, a minor in criminology and received my MBA in 2013.

current role.

I strive to have a great work ethic. My dedication to my job has led to a successful career at Imperial. As the company has expanded and changed over the last 20 years, so have my roles and responsibilities, which has been both challenging and rewarding.

In the last year, I worked with the VP of human resources in transitioning to a new retirement company and successfully getting integrations set up between UKG and Transamerica.

In the last six months, I've been an integral part of implementing

Movista, a retail execution platform, and working closely with the VP of retailer sales and service.

My mentors have been Sharon Falvey, former controller who retired in 2015, and Colleen Peloquin, CFO. They recognized my potential and gave me the opportunity back in 2001 to transfer into and succeed in my position in the payroll department.

I am honored to have been nominated for this award, and Imperial just recently presented me with a "Performance Leader Award" at our annual service ceremony.

developing her teammates and being active in her community.

This fiscal year, she has raised her quality and freshness scores 32.9 percent on our customer survey since transferring to her current store. She has also increased her checkout experience score by 18.9 percent, which puts her in first place for her zone.

Lori managed to be flat to last year’s sales, overcoming deflation and less EBT benefits available by focusing on item availability, freshness and service.

She is fair and takes time to develop her team. She is positive, flexible and adapts to change like no one else. She volunteers at the local high school, where she is Odyssey of the Mind captain. Her team won best in the state, and she is competing in Iowa at a world’s competition. She also volunteers for every book fair at the elementary school. Even with her children attending high school, she still does it. She volunteers at the school and works the concession stand for all field hockey and lacrosse games.

most rewarding part of my job is the people I come in contact with each day, helping to provide excellent customer service by upholding our company's purpose of connecting families for a better future and also providing positive leadership for my team on a daily basis.

I consider my fellow store managers and regional support team to be my mentors for always cheering me on and being there for support. Being promoted to store manager was my defining moment in my career because I felt I was being seen for who I am. My advice for up-and-coming managers

is to work hard and always be you.

Our store supports and volunteers for local organizations such as Easter for Eli, providing Easter baskets for local children's hospitals, and the Altoona Area Mountain Lion Backpack program, providing weekend meals for school-age children. Through The Giant Co.'s signature Feeding School Kids program, along with initiatives focused on healing the planet, changing children's lives and eliminating hunger, our store raised more than $35,000 in 2023.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Christine Lohrfink-Diaz C.A. Ferolie VP, People and Culture Every day, I embrace the challenges and rewards of my work, where no two days are alike. Leading the charge for employee engagement is particularly fulfilling. It's about fostering a sense of pride among associates, ensuring

Theresa Lowden JOH EVP, Mid-Atlantic Produce Leading an exceptional team of industry professionals is a privilege that I cherish. Their wealth of experience enables us to craft effective solutions for our clients and customers.

What truly fulfills me is fostering a collaborative team spirit, where

Breanna Mason Imperial Distributors Human Resources Manager Imperial has more than 700 team members across several states. I have a team of seven that collaborates to assist our team members in job growth/promotions, training/development, employee relations and conflict resolution, among other areas.

Kathleen Murphy Campbell Soup Co. Sales Strategy Director, Meals and Sauces In April 2024, I transitioned to my current role after serving as the company’s Wakefern team leader.

In that role, I led collaborative efforts to drive sales, profit and market share initiatives.

they feel valued and impactful. I'm deeply committed to empowering others, helping them discover their strengths and maximize their contributions both professionally and personally.

I believe that when people are fulfilled in their work, they thrive in all aspects of their lives. While there are inevitable obstacles, I see them as opportunities for growth and problem-solving. Through the mentorship I've received and my innate curiosity, I've gleaned invaluable lessons, like the importance of being proactive and staying inquisitive.

As an HR professional, grasping the broader business landscape is

essential for adding value. Engaging in cross-functional projects has been instrumental in this regard. I learned this ethos from mentors like Maria Buehler, who taught me the significance of being a "hand raiser" and seizing every opportunity to learn and contribute.

Beyond my professional endeavors, I invest in continuous learning through various communication certifications and community engagement.

Serving on the local board of education and volunteering at the Food Bank of the Hudson Valley are ways I give back and stay connected to my community.

mutual support fuels personal and professional growth. Challenges are not obstacles but opportunities for creativity and innovation, propelling us to generate valuable ideas that enhance our products, services and processes.

Throughout my career, I've been blessed to learn from numerous mentors, but none have shaped me more profoundly than my mother. Her guidance instilled in me core values, driving me to pursue my passions, overcome barriers and strive for excellence, especially in paving the way for future women leaders.

Twenty years ago, the chance to establish and lead a JOH Produce Division in the Mid-Atlantic market was a defining career moment. Chip

O’Hare’s belief in me ignited a passion for this industry that continues to drive me today.

To aspiring professionals, I offer some simple advice: Seek mentorship, recognize your value, remain humble, show kindness, respect others and extend grace to yourself and those around you.

I serve as president of the Eastern Produce Council and as president of a 501(c)(3) foundation, raising funds to aid families coping with lifethreatening disabilities in their children.

The most rewarding part of my job is helping our team members achieve their next growth opportunities. There is always so much work and dedication that someone has to put in to grow. To watch and support that is rewarding. We create individual development plans for any team member who wants growth. It doesn't have to be from team member to manager.

Growth can be as small as learning a new task or developing a new skill. I want to foster a culture at Imperial that supports all growth.

The most challenging part of my job is when a team member is struggling outside of work, such as with childcare, and he or she has to leave the job. We try to find solutions to keep that team member with us,

including a free employee assistance program. But sometimes they still need to take a step back.

My mentor for the last five years has been my current boss, Dean Messier, VP of HR. Over these years, Dean has helped me develop and grow into the manager I am today.

The best advice I would give up-and-coming professionals is to be eager and ambitious while being open to feedback. Take on that new project. If you receive feedback, it will only enhance the work you did.

The most challenging parts of my career have been navigating and adapting to rapidly changing priorities in this dynamic industry. Some of the most rewarding aspects of my career have been shaping our company culture, mentoring team members and witnessing the impact of our strategies on sales performance and market share.

I owe much of my growth to the guidance of two exceptional mentors, who have provided invaluable feedback, impartial advice and encouragement to me over the years. They've fostered an environment of support and inclusivity, empowering me to take calculated risks, learn from

failures and pursue my ambitions with confidence.

Recognizing the importance of accepting feedback was a turning point in my career that allowed me to be more proactive with my development, learn from my mistakes and build stronger relationships.

My advice to emerging professionals is to welcome feedback. Success often comes with bumps along the road and feedback, of all kinds, is unavoidable. Embrace feedback as opportunities for growth, learning and building resilience.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Jodi Naselli Kinsley's ShopRite of Brodheadsville Human Resources I am a dedicated human resources professional serving as a consultant and a results-focused leader with more than a decade of experience in the industry.

Nadine Negron Price Chopper/Market 32 Store Manager As a store manager, the most rewarding part of my job is witnessing the growth and development of my team, seeing satisfied and loyal customers, achieving

Desiree Olivero Wakefern Food Corp.

Director of Customer Care My journey in the food industry has been filled with opportunities and challenges to meet the everchanging needs of our members and the customers

Erica Perry Hannaford Supermarkets Store Manager The most rewarding aspect of my position is making an impact in a person's life, whether it is an associate or a customer. Our daily interactions with

After obtaining my bachelor’s degree in psychology, I worked in mental health for several years. This experience provided me the opportunity to hone essential leadership skills such as empathy, compassion, active listening, establishing healthy and professional boundaries, strong ethics and confidentiality.

After receiving my master’s degree in industrial/organizational psychology, I transitioned into the world of human resources. In my current role, I serve a large and diverse workforce of more than 400 associates. The

most rewarding aspect of my position is having the ability to strategically create the best experiences for associates in the company. On the flip side, the world of HR often is the first and last line of defense to a vast array of challenging issues. Maintaining a positive outlook and surrounding myself with a supportive team has always proved beneficial in facing difficult times.

I would like to thank the Kinsley family for this honor and their trust and belief in my ability to strengthen and support their family business.

sales targets and creating a positive and efficient work environment. The sense of accomplishment that comes from successfully leading my team and contributing to the success of the business can be highly fulfilling.

My mentors provided guidance on handling difficult situations and offered advice on team management, shared strategies for improving sales performance and helped me navigate all the challenges in my role.

One of my defining moments as a store manager was when I turned around a struggling store, exceeded sales targets by implementing a creative

marketing strategy and received recognition for exceptional leadership from my superiors. This was a moment that showcased my capabilities, resilience and ability to make a significant impact in my role.

Advice I would offer to up-and-coming professionals in the field would be to prioritize effective communication, establish strong relationships with your team and customers, stay adaptable to industry changes, continuously seek opportunities for learning and growth, be proactive in problem-solving and strive to create a positive and collaborative work environment.

they serve.

In my role, my focus is on ensuring exceptional experiences for our customers by addressing their needs, resolving issues and enhancing our service strategies. Every interaction is an opportunity to strengthen our relationship with our customers and uphold our commitment to excellence.

I have had many mentors who have guided me in my personal and professional journeys. I could not have pursued my professional aspirations without the unwavering support of my family. My family is my center and

ultimate source of inspiration and motivation. In my free time, you’ll find me volunteering at my sons’ school activities, cheering on a baseball field or in the kitchen prepping our favorite meal.

I hope that my contributions will help pave new paths for other women in the industry, as so many before me have done for myself and others. I am honored to be considered among this year’s recipients.

people can and have changed lives.

Having an associate tell you that you made a difference is the most rewarding feeling ever. I've had the honor of experiencing this many times as I have worked in the same store for my entire 23-year career.

Life is about challenges; challenges are just a bump in the road. I have had many mentors whom I credit for helping make me the professional I am today. My mom and grandmother are my biggest role models and my daily inspiration. I have had the honor of having many mentors at work, though

I must call out Frank Terzigni, a fellow store manager, who is probably the biggest.

My advice to up-and-coming professionals: Understand your emotional wake on others, treat people the way you want to be treated and, most importantly, take everything in strides. Keep the big things big and the little things little.

I am proud to share I have a bachelor's degree in psychology from SUNY New Paltz. It comes in handy in a store environment.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Robin Pifer The Giant Co. Manager of Store Support I lead the inventory control and liaison teams at the perishable distribution center and am involved in the daily business operations of the facility. I oversee 21 team members and serve as a mentor for six additional team members.

I work closely with our warehouse partners, serve as a liaison and provide

Adrienne Powell Giant Food Store Manager I began my retail career as a part-time cashier.

Through several years of experiences, roles and responsibilities within retail and the guidance of many mentors, I have grown into my current position.

While working full-time in the retail industry since graduating high

Kelly Quigley Tops Markets Director of Distribution I have worked at Tops Markets for six years and have worked in distribution for more than 25 years.

I began my career at Tops as a shipping supervisor

Cynthia Ramos Krasdale Foods Chief Sales Officer Cynthia is the chief sales and customer officer at Krasdale Foods, a key player in the New York metro food wholesale industry for more than 115 years.

With 20-plus years in the industry, Cynthia is known for her dedication to

support to the brand’s 193 stores.

My work has a strong focus on eliminating potential roadblocks, driving process improvements, reducing food waste and improving sustainability.

The most rewarding part of my role is making connections with so many talented and caring people.

I have had the honor of working with amazing colleagues throughout my career, but those who have been most inspiring to me have been highly engaged with their team members, supported their development and helped them find their purpose. I find great joy and fulfillment through coaching, leading and inspiring others.

My advice for up-and-coming professionals is to set goals for yourself and push harder when you hit a roadblock. There is more than one path to the finish line; the only person to hold you back is yourself. Face each day with a positive outlook and look at every challenge as an opportunity, not a problem.

In addition to my daily responsibilities, I enjoy giving back through community volunteer events, including my local food bank’s Hunger Action Month activities and local church’s Martin Luther King, Jr. Day of Service.

school, I am currently on track to graduate in August with my second bachelor's degree (business administration and HR) with a 4.0 GPA. The most rewarding aspect of my job is the people. Developing, empowering and inspiring people while creating relationships with those who provide the same to me, is the absolute best part of my job.

The defining moment of my career was when a part-time clerk I had hired several years prior began working with me again as an assistant manager. Aspiring to be a store manager, they thanked me for training and developing them. They shared with me how I had inspired them to continue their career in retail and further their education.

The most challenging aspect of my job is the changing retail environment regarding external shrink pressures and its impact on the daily operations. The post COVID-19 era has changed the demands of our customers, as well as the external pressures of shrink, and aligning the conflicting needs is sometimes a challenge in today's environment.

Some advice for up-and-coming professionals is to embrace change as an opportunity not a challenge. Always look for opportunities to continue to learn. Remember that every person has something great to offer.

in the grocery warehouse. In 2019, I became the general manager of the grocery warehouse, just in time for the pandemic. As the country shut down, the distribution center was full of activity. Our dedicated team dug in and successfully met the rising needs of our community. I so am grateful to work with a wonderful team and supportive boss.

Early on, I had a peer remind me that I had what it took to be a leader within an organization – dedication, courage, empathy, respect and vision.

At that time, warehouses were primarily male dominated, and I needed

her encouragement to know that I deserved a seat at the table. At the Tops Distribution Center, the management team consists of several women, all of whom play key roles in the success of the business.

As a director, my biggest challenges are staffing, rising costs and the unpredictability of supply chain. My advice for anyone leading a team of associates is to always remember where you started and to be true to yourself.

efficiency, innovation and empowerment.

Before Krasdale, Cynthia honed her skills at Borden, Archway and Parmalat, gaining a deep understanding of the industry. She leads by example, implementing systems that boost productivity and free up time for her team to focus on growth.

Cynthia's mentor taught her to question everything, shaping her problem-solving approach. Her battle with cancer taught her the importance of self-care, while her experience of doing higher level work without recognition underscored the need to advocate for herself.

Outside work, Cynthia treasures time with family, especially her three grandchildren. She finds solace in literature, writing and music and captures nature's beauty through photography. Her life reflects balance and cherishing what truly matters.

For newcomers, Cynthia advises honesty, integrity, an open mind and self-care. She believes failure is an opportunity to learn and grow. Cynthia's leadership and commitment inspire all around her.

THE GRIFFIN REPORT OF THE NORTHEAST • MAY 2024

Ashley Rathbun Wakefern Food Corp.

Manager, Strategic Planning and Transformation Office I help drive our co-op annual strategic goals alongside each respective business area. The most rewarding part of my job is working with many divisions and people across the company.

Our annual goals include initiatives across enhancing fresh, digital

Courtney Rawls The Giant Co. Store Manager I have worked for The Giant Co. for nearly 20 years. I began my journey in high school as a cashier and worked my way up while attending school. After graduating from Villanova University, I chose to enter salaried management and worked through all salaried roles until becoming store manager in 2019.

Missy Redigan Utz Brands VP, Finance I have been with Utz Brands for six years in multiple roles across accounting and finance. The most rewarding part of my current role is seeing a vision come to life and the far-reaching impacts it has on the business. I love the cross-functional nature of my role and the opportunity to create business

Suzanne Riel Hannaford Supermarkets Store Manager My responsibilities include maintaining a safe and pleasant environment for our customers, vendors and associates, delivering a great shopping experience that reflects in achieving financial objectives and customer satisfaction. We are connected with our community. That includes working with nonprofits,

improvements, expanding our culinary portfolio, introducing technology innovations and leveraging big data and analytics. The level of expertise and passion across all of these areas is remarkable. I feel fortunate to work with each of them so frequently.

One of our VPs with this expertise is Michael Day. He has been my mentor in guiding me throughout my career since I was an intern more than 10 years ago, teaching me that being comfortable with being uncomfortable is the best way to learn. My favorite example of this is when he challenged me to present to 26 committees within a period of a few weeks, allowing me to work on my presentation skills and strategic thinking.

This past January, I had the opportunity to participate in the four-month Food Industry Management Program at the University of Southern California.

Brought to Wakefern by our new President, Mike Stigers, who teaches part of the program, the courses strongly focus on lifelong learning and taking leadership development to a new level.

I would encourage professionals at any experience level to keep learning and to know that there is always value in seeing something from a new perspective.

I currently lead of one of the busiest and highest-volume stores, located in Havertown, Pennsylvania.

What I find most rewarding is working beside my team day in and day out. My goal is to help team members achieve their goals. I enjoy developing them and helping them grow their careers. I see so much potential and appreciate getting to know my team and creating an enjoyable environment for them to work and thrive in.

I grew up at Giant and had many mentors along the way. I believe it is now my job to pay it forward and assist future leaders in reaching their potential.

Working at Giant allows me the opportunity to give back to the community. In recent years, our team has participated in many volunteer events. One of my favorites every year is the Healthy Kids running series, providing water and healthy snacks to the young runners while cheering them on.

I also serve as chairperson for MOSAIC, the company’s business resource group centered around increasing awareness and building inclusion of all cultures and ethnicities. I help to plan heritage month events throughout the year and engage team members to learn and celebrate other cultures.

processes that add value.

I've been fortunate to have several mentors throughout my career who continue to support me along the way – Pat Boyle, Troy Bryce, Margaret Wicklund, Shannan Redcay and Ajay Kataria. Each has taught me different lessons and helped shape me into the leader I am today. Most importantly, they have shown me the power of guiding, mentoring and sharing expertise.

I try to model this for other people as a way to return the kindness they have shown to me.

As I reflect on a defining moment in my career, I always come back to the teams I've had the privilege to build and the transformational projects

I've been a part of. Two things stand out for me. One is being part of the core project team that implemented a new ERP at my previous company and the other is being part of the accounting and finance team that helped Utz Brands become a publicly traded company.

My advice to anyone starting out in their career is to always put people first. Building relationships across all functions helps to expand your understanding of the business and gain perspectives you wouldn't otherwise have.

providing to food insecure and sustainable practices at our stores.

I am fortunate to work for Hannaford, where differences are accepted and belonging at work is a basic value. I have had opportunities to progress in my career through special projects, support roles and promoting e-commerce at Hannaford and the other banners at Ahold Delhaize.

I have served on several committees within our market, recruitment, safety and DEI. I am a foundation board member of the Goffstown Public Library, volunteer with VNA Hospice and Manchester NAACP. Leaders at Hannaford who helped spark my journey include Bob Hatem, John Fifield, Mark Bradeen and Heather Paquette. They had

confidence in me when I may have had doubts. Dealing with imposter syndrome, I had support from our leaders to muster up the courage to move on.

The greatest boost to my career and confidence came when I was selected to open our flagship store in Bedford, New Hampshire. From the ground up, it was an amazing experience and ultimately a huge success.

I have two wonderful adult children and two fun-loving dogs. I enjoy pushing myself physically at the gym, creatively with art and spiritually through good deeds.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Brittany Roche Price Chopper/Market 32 Store Manager In 2016, I was promoted to a brand-new position created for our Market 32 stores called sales and service leader. This role has led me on a career path that I never imagined for myself.

My mentor, Brian Broderick, took me under his wing during that time.

Terri Rodesky-McCarthy C.A. Ferolie EVP Grocery With more than four decades of experience with sales and marketing agencies, I bring a wealth of knowledge to tackle today's intricate business challenges. My expertise is rooted in analytics, supporting a proven track

Cynthia Sacha Giant Food Store Manager With 39 years of grocery retail experience, it is safe to say that if I didn't love what I do, I would not have chosen this profession. The best part of my job is the people; the customers and the associates are what make the job so rewarding.

Sarah Sandberg Invafresh Chief Customer Officer I focus on delivering exceptional customer experiences across onboarding, implementation and support. My responsibilities include overseeing the entire customer journey – from implementation to support, ensuring a

Not only did I learn all aspects of retail management, Brian taught me that it was OK to make mistakes and learn from them. He taught me how to teach and inspire a team with passion and dedication.

Store leadership is a unique position. You are responsible for so many people and differing personalities. This is what makes the job rewarding and challenging. It’s rewarding because you build a team as you work together through the day-to-day challenges. It’s difficult because with those challenges comes stress. As a leader, you have to be able to handle stress while allowing your team to lean on you and solve the problems that arise without a hitch.

My best advice to anyone who is interested in a leadership role – or already in one – is don't do this job for any other reason than making a difference in your teams' lives. Do this job because you love it. Because you want to be the best version of yourself for your team. Because you want to inspire.

The road won't always be easy. Sometimes you'll have to make tough decisions. But at the end of the day, if you do what's best for your team, you will leave a long-lasting impression.

record of nurturing enduring client and customer relationships. Overall, I continue to enjoy being committed to making significant contributions to our industry.

Building upon my extensive experience in sales management, I find it most rewarding to serve as a mentor, fostering teamwork and advocating for emerging leaders. When sharing strategy and insights and encouraging passion, I prefer a hands-on approach to ensure completion of tasks that deliver exceptional results.

A graduate of Fordham University, I am also engaged with industry

and charitable organizations, serving as a board member for Friends of the Food Industry and as a member of the Catholic Institute of the Food Industry and NextUp. This reflects my unwavering dedication to professional advancement and community involvement.

My advice to new colleagues in our industry is to be passionate about the work you do and enjoy it. No matter what challenge is at hand, have a plan, a purpose and with specific direction success will follow.

Thank you to The Griffin Report for helping to keep women in the food industry at the forefront of this dynamic business.

In 2018, I was awarded Store Manager of the Year, for which I was truly honored. In 2020, I was awarded top trainer in my region.

I have had many mentors throughout my career, but my district director stands apart from all others. His patience, strong expectations and his belief in me are a testament to this award, for which I am grateful to him.

My passion has always been training/mentoring our future managers and associates. Knowing that their growth is vital to my company's success and a reflection of my training ability. Their growth is my success.

The most challenging aspect of my job was knowing that everyone

learns differently, and we as managers need to adapt to their learning needs to help them achieve success.

My advice for up-and-coming professionals is to network, take advice from your mentor and know that throughout your career there will be highs and lows. Appreciate the highs and learn and grow from the lows. Treat everyone with respect. Make it a point to learn something new every day. If you are not learning, you are not growing.

I am grateful to be included in this award amongst such strong women.

smooth transition and successful integration of solutions. I collaborate with teams to design strategies prioritizing satisfaction and loyalty.

I lead efforts to onboard new customers effectively, working closely with project management teams for timely outcomes. I am committed to customer success, working with teams to maximize value realization through proactive engagement and support and improving time-to-value.

In my role, I oversee customer support operations, ensuring timely resolution of inquiries and issues. I communicate Invafresh's value proposition, aligning customer expectations with solutions to drive growth

and efficiency.

I build enduring relationships, fostering open communication and understanding of customer needs. In addition, I contribute to strategic initiatives, providing insights based on market trends and feedback for continuous improvement.

My role revolves around championing customer-centricity, driving value creation and fostering sustainable relationships. My dedication ensures Invafresh's customers achieve success, reflecting positively on the company's growth and reputation.

THE GRIFFIN REPORT OF THE NORTHEAST • MAY 2024

Jordan Schenck Flashfood Chief Customer Officer The customer team at Flashfood, a grocery savings app working to reduce food waste at the retail level, is responsible for our consumers shopping the marketplace and our retailers, who bring our technology into their stores.

The most rewarding part of my job is seeing the joy our platform

Kerri Shaffer Campbell Soup Co. Customer VP, Albertsons I am proud to be a purpose-driven leader with more than 20 years of successful sales experience at Campbell’s. Today, I lead our strategic selling efforts and partnership with Albertsons and its 12 distinct divisions to drive strong results across more than $600 million in meals and beverages retail sales

Crystal Smith The Giant Co. Shopper Marketing Brand Manager Crystal Smith manages all aspects of shopper marketing activations for The Giant Co.’s 193 stores and e-commerce business. She works closely with vendor partners and category teams to help drive sales and unit growth as well as provide solutions to meet customers’ needs.

Veronica Sorto Giant Food Store Manager I have been at Giant Store No. 2743 for a year. I have served as a Giant store manager for the past four

brings to the people who shop us and the retailers who carry us. The most challenging part of my job is building a global movement to end food waste while assuring every family eats well without compromise. This requires innovation the world has never seen in product development and marketing.

A mentor in my career has been Rachel Konrad, former chief communications officer of Impossible Foods and an educator at Stanford University. Konrad taught me to be bold, fearless and relentless in pursuit of making the planet a better place. Everything I learned about communications is from her, and I continue to get incredible guidance throughout my career.

I have had multiple moments in my career – almost every one I can

think of – that I’ve felt to be defining, From creating a plant-powered movement at Impossible to co-creating Sunwink and even back to big advertising work with Wieden & Kennedy, I’ve always focused on doing things that scare the heck out of me and force me to grow.

My advice for up-and-coming professionals is to be bold. Success exists at the intersection of your passion and what feels challenging or out of your comfort zone.

categories.

It was an honor to be named Albertsons Vendor of the Year, yet I am just as excited about the day-to-day opportunities to develop others and find creative ways to win with our retailer partners and consumers. I love removing barriers, building relationships and driving performance. I strive every day to nurture my team’s talent through collaborative objectives and key results and individual development plan creation and execution, to build capabilities and deliver results. I just wish I had more time to do it all.

I’m also an ambassador for the Campbell’s Diversity, Inclusion, Sales Council, where I serve as a mentor for the Meals and Beverages Division.

As a member of the Women’s Inclusion Network employee resource group, I lead a monthly mentoring circle of women. I’m active with NextUp to advance women in business. And whenever I’m mentoring, I advise other professionals to find their purpose – the foundation for everything they do, personally and professionally.

When I’m not working – or travelling for work – I also volunteer at Volunteer Antioch Animal Shelter, providing exercise for dogs awaiting foster homes.

Over the past year, she created a new team of three, taking time to educate her colleagues and improve processes. By streamlining the submission process and collaborating across merchandising and marketing to align and enhance shopper marketing activations, Crystal overdelivered her revenue budget for shopper marketing by 23 percent vs prior year. She ensured the best value for the customer was at the forefront, driving better results for vendor partners and increasing demand for shopper marketing programs.

Crystal integrated in-store demonstration vendor partners into the shopper marketing team, creating synergies and a 20 percent increase in

demonstration revenue over the past year.

She serves on The Giant Co.’s LINC (Lead, Inspire, Network and Connect) business resource group as co-chair on the commerce pillar. She has volunteered more than 100 hours in the past year, both with Project SHARE, a hunger relief organization in Carlisle, Pennsylvania, and doing her part to help heal the planet by improving the environment and watersheds.

She offers the following advice to up-and-coming professionals: Never forget where you came from, your past experiences and knowledge will be helpful in future roles.

years. I have been involved in the retail sales industry for 23 years.

One of the aspects of my profession which I find to be most profound is people. It's beneficial to work with and collaborate with various types of individuals. The most gratifying element of my profession is providing assistance to individuals in unlocking their full potential by enabling their personal and professional development.

I have been privileged to have acquired multiple mentors along my

career, who have assisted me in achieving my objective. Recently, I was greatly inspired by Deanna Wilson, who has risen above the challenges of the changing business by continuing to excel.

If I may offer one piece of advice to beginners in the business, I would recommend that you remain committed to your goals and strive to provide everyone with an opportunity.

MAY 2024 • THE GRIFFIN REPORT OF THE NORTHEAST

Laura Sweeney Stop & Shop Human Resources Business Partner Laura's leadership in District 314 and Region 1 in 2023 merits recognition as a Woman of Influence in the Food Industry. Her pivotal role in deploying the SuccessFactors 2.0 HR Systems Upgrade showcased her strategic acumen

Sherry Teycer Giant Food Human Resources Business Partner I have been with the company for 13 years, currently serving at the Giant Fresh Food Facility. What I find most rewarding in my work is the opportunity to engage with a diverse group of individuals at various stages of their lives. Creating a safe environment where associates can express themselves

Heather Wade Giant Food Store Manager I am excited to be celebrating 28 years with Giant Food this year. Over the past 12 years, I have experienced the most rewarding role of my career

Alexis Warren C&S Wholesale Grocers VP, Human Resources, Field The most rewarding aspect of my job is seeing the talented team I work with find success in their spaces. Every day in human resources is packed with new challenges, surprising situations and, at times, tough conversations.

But helping my team and partners feel good about the work they do, while

and meticulous attention to detail.

Moreover, Laura excelled in managing crucial initiatives such as the Awards of Excellence, third-step grievances and comprehensive training sessions for store managers and assistants, underscoring her commitment to excellence.

Laura's dedication to associate development was evident in her strategic focus on hiring days and contributions to the Rising Stars associate development program. Her collaborative efforts with the Rising Stars

captain led to innovative approaches, fostering increased participation and numerous associate promotions.

Laura's leadership style is marked by courage, honesty and a penchant for humor. Her ability to navigate challenges, address operational issues and achieve exceptional goals such as maintaining the highest ELM percentage in the brand in 2023 reflects her impactful leadership. Laura's decisions consistently prioritized associates' needs, fostering trust and collaboration.

authentically is paramount to me.

One of the most challenging aspects of my job is witnessing associates who struggle to recognize their own potential and worth. Guided by the wisdom of my mentors, I've learned never to let others dictate my happiness or sense of self-worth. This statement has helped me through challenging times, reminding me to stay true to who I am and continue to show up authentically.

A defining moment in my career occurred when I crossed paths with another single mother who inspired me to pursue higher education and invest in my future. Encouraged by her words, I was able to obtain bachelor's

and master's degrees. This experience reinforced the belief that the only obstacle standing in the way of my goals is my own self-doubt.

My advice for young professionals today: If you have a dream, pursue it and don't take “no” for an answer.

In addition to my professional responsibilities, I contribute as the communication chair for Giant's BRG Thrive for people of color and serve as a board member for Quality Trust for Individuals with Disabilities. I also volunteer with various local community partners in my free time.

– serving as store manager in multiple locations throughout the region. My responsibility includes day-to-day retail operations, including customer service, labor management, cash and inventory control, asset protection, shrink, store conditions, recruitment and onboarding, training and development and performance management.

I have had the honor of many influential mentors who have guided and motivated me throughout the years. Most importantly, they have inspired me to take the next generation of retail managers under my wing. My passion

is finding talent in my store and giving them the tools and developmental opportunities to steer their careers in the direction of their choosing.

My advice to up-and-coming professionals is to keep working hard and never give up. This same grit and determination continue to motivate me today, which was evident during a recent store tour with the CFO of our parent company. My team and I worked together to demonstrate excellent store conditions and customer engagement, which was a defining moment in my career.

helping feed our communities, is a rewarding experience.

I've been blessed to have many mentors who shaped who I am today. I worked with amazing soldiers, operations and HR leaders who have helped me think differently. When I reflect on those experiences, my best mentor challenged me to lean into my strengths and invest in the teams around me.

A pivotal moment for me was finding my stride when shifting from operations to HR. Having started my civilian career in operations, I was drawn to delivering results through people and making sure my team was successful. I stumbled, of course, but that was the best way to learn. I realized quickly that my work impacted not only business success but, more

importantly, how my team and partners felt about what they delivered.

My advice to up-and-coming professionals is to be open to taking on new challenges, always lean in on the experts, listen to understand and help your team shine.

I have a bachelor’s degree in psychology. I am a member of the Lehigh Valley chapter of SHRM, an active supporter of A21 and Military Purple Heart and a leader in my church congregation, having served on council and leading parish life activities.

THE GRIFFIN REPORT OF THE NORTHEAST • MAY 2024

Marcia Wiener C.A. Ferolie VP, Business Intelligence In my role, I lead our analytical and strategic category management processes, which provide insightful recommendations and growth opportunities for our customers and clients.

Cathy Williams-Owen Dri Mark Products President, CFO My career with Dri Mark began in 1982 as a bookkeeper. I was fortunate to have the late Louis Reichmann as a mentor early on. Today, I am the chief spokesperson for the company in forging and negotiating new business relationships.

Jeanine Wilson CM&B Project Executive Since joining CM&B in 2020, Jeanine has expanded her portfolio with projects in the grocery and hospitality sectors, a departure from her prior

Patricia "Trish” Wonderly JOH Account Executive/Account Manager, Health, Beauty and Wellness, Metro Who would have thought that on my 16th birthday, when I applied for my first job as a cashier at a grocery store, that I would still be in the industry decades later?

I have held several varied roles, on the health and beauty side of the

Voni Woods Giant Eagle VP, Deli, Bakery, Prepared Foods There’s love in my heart of the food industry and people working in it. I was just a kid when I started working at a supermarket to pay for college. Never

Kristin Yerecic Scott Yerecic Label Executive VP Customer Experience and Administrator, Co-Owner Strategic planning is one of my favorite – and most challenging – parts of my jobs. I love working with our managers and team members to see these projects come to fruition.

I’ve been fortunate throughout my career to have had many valuable learning experiences across multiple functions, which has taught me the benefit of adapting and trusting my intuition.

My department includes many talented professionals across multiple disciplines, all of whom bring different skill sets to the team. One of the most rewarding parts of my job is learning about the “superpower’”of each member of my team and determining how to organize and build on these capabilities to enhance the individuals and the organization.

Throughout my career, I have also been fortunate to encounter many

great leaders who have encouraged me along the way. My current manager has been an outstanding mentor – supportive, insightful and able to push me out of my comfort zone when I need it. This has continued to shape my desire to provide the same value to others.

My advice for any up-and-coming professional is to believe in yourself and be your own best advocate. You will make mistakes, so learn from them.

Stay curious, maintain an unquestionable sense of integrity and be the type of person you’d want to work for.

I’m thrilled to lead a team of exceptional employees and provide the leadership and direction for the achievement of the company’s mission and strategic plan, which includes quality manufacturing fully “Made in the USA” marking pens.

I’m proud of our 30-plus years in providing cost-effective counterfeit detector products for the foodservice industry, starting with the world’s first counterfeit detector pen. We now offer a full line of point-of-purchase counterfeit detectors, including the patented flash test – the quickest and smallest device designed to discretely check for bad bills before they end up in the register.

I’ve been blessed with the opportunity to travel throughout the U.S., Asia and Europe. It’s been rewarding to meet and learn from so many influential women along the way.

Some advice for women looking at a challenging career path: Don’t underestimate the power of networking. Seek out opportunities to speak to others in your field. Expand your horizons. Share your experiences and be open to learning from the experience of others. I am humbled and honored to receive this prestigious recognition.

retail experience.

Jeanine embraced the challenge of working on larger projects, delving into complex plumbing and refrigeration systems and coordinating space design utilizing programs such as Building Information Modeling.

It has been a rewarding experience for her to utilize the skills and knowledge she gained from the retail side to plan and execute all aspects of a project and to ensure that client outcomes are always achieved.

Jeanine had the good fortune of meeting mentors at every level of her

career, who not only provided guidance on the skills required to manage and deliver successful projects in this industry but supported her goals and ambitions. They were also a sounding board throughout the good and challenging times.

Under their counsel, she has grown into her current role, which has been a defining moment in her career. This role has helped Jeanine expand her leadership skills by spearheading her own team and developing strategies not only for project execution but for new client development.

CPG industry, which have made me well rounded and successful. These roles have ranged from cashier, reorder buyer, retail merchandiser, territory customer business manager, marketing researcher, regional sales trainer, retail service company owner and account executive (and mom of three great young adults).

I have been fortunate with the trajectory of my career, and it’s been quite the rewarding ride. Over the years in the HBC industry, I developed business partnerships, networks and fostered many meaningful relationships. I had the privilege to be mentored by impactful strong professionals, who have supported, coached and educated me, brought forth risks, opportunities and

identified the realities of an ever-changing business environment.

Being informed, the ability to acclimate, adapt and overcome barriers is important. COVID presented many challenges and greatly impacted how we operate and do business as an industry.

With the leadership support of JOH team/family, I am provided with great guidance, communication and team support that enables all of us to create solutions and success for our clients and customers.

Advice to new colleagues: Be a good listener, over communicate, know your customer.

did I believe it would be my calling for the next 47 yrs. My journey went through many roles but started with people and great food.

The best work I’ve done and the best accomplishments I’ve achieved have been leading and coaching teams that grew and developed as they solved problems and moved up to bigger and better things.

The company has given me many opportunities and challenges. It has always been up to me to do something with them. Influential mentors have taught me that leadership is much more than being an expert or achiever. It’s

more about being good as a contributor, transforming oneself and others and ultimately the work.

As I look to retirement, I look back at ways I’ve been able to integrate aspects of what is important to me and the community in the work, which has allowed me to find purpose and true joy, which is the real gift.

I am grateful to be surrounded by many wonderful mentors: Art Yerecic, my father and the second generation at Yerecic Label; and Josh Yerecic and Elizabeth Yerecic Freedman, my siblings who work alongside me every day and champion my growth. There are also my dear friends at the Southeast Produce Council, who have become like family over the last decade of serving on committees and the board.

A defining moment in my career was starting the transition of Yerecic Label to the third generation in October 2023. Working with my siblings to grow the family business and support our team, suppliers and customers is

my greatest honor.

My advice for up-and-coming professionals is to get involved. My work with SEPC is some of my most rewarding and challenging work. It has expanded my knowledge, horizons and created lifelong friends.

I serve on the on the SEPC Board of Directors and Executive Committee.

I graduated from Ohio University with a bachelor’s degree in strategic communications and minors in economics and business.