2023 The Griffin Report's WOI

18th Annual

THE SHELBY SHELBY-- GRIFFIN REPORT

A celebration o�

�emale �ro�essionals

Tribute offers insight into careers of 54 honorees The Griffin Report of the Northeast presents its 18th annual tribute to Women of Influence in the food industry. This year’s slate of honorees – 54 strong – runs the gamut from presidents and VPs to managers, directors and supervisors.

They are among the leading executives in their respective fields, but their candid responses to questions from the Shelby team also reflect how they handle their other roles – as wives, mothers, sisters and even grandmothers.

Whether they’ve worked there decades or just a few months, these women

Meyka Albright Price Chopper/ Market 32-Northeast Grocery Store Manager I have been at East Greenbush No. 111 since 2020, have been a store manager for five years and

Felismina Andrade Giant Food Director of External Communication and Community Relations I have 24 years of service in retail, including nine years as a store manager. I lead public relations, media relations, crisis management, partnerships and philanthropy. In my current role, I have had the privilege of leading community and media relations,

Carolyn Barbarite Javamelts Flavored Sugar Creator and President Carolyn Barbarite is a disruptive innovator who is carving a new path for women in business coming up behind her. She is a four-time national award winner, has been featured on QVC, entrepreneur.com, I-Heart Radio and

Patricia Barry Imperial Distributors Category Management Administrative and Advertising Coordinator My role in purchasing is diverse and often includes opportunities to work with other

are making an impact at their companies. Some have MBAs or law degrees, while others are pursuing doctorates. Nearly all belong to professional associations and are active in their communities.

In the pages that follow, they share advice for up-and-coming professionals, as well as detail some of the challenges and rewards they’ve experienced along the way. In addition, you’ll learn about the defining moments in their careers.

We found their responses refreshing and inspirational, and hope you will as well. Join us as we celebrate the 2023 Women of Influence.

worked for the company for 26. I was hired as a bagger at 17 and have worked my way up since in all levels of store hierarchy.

After being a successful department manager for 10 years, my zone director in 2012 sat with me and told me I was capable of doing and being more and helped send me on the path to becoming a store manager.

I have had many mentors along the way, from my first store manager to my current zone director, Miranda Siek. Over the last 10 years, since meeting Miranda and being her grocery manager, she has been a source of professional and personal guidance. She has helped me grow as a person

and has been a positive female role model in a male-dominated industry.

The most gratifying part of this job is developing teammates and seeing them succeed to the next level knowing that I had helped them along the way. Since the pandemic, it has been more challenging to find those teammates who want advancement. But when it happens, it has become even more enriching to see their growth.

I would advise any who have an interest in this business to know that being a leader and taking care of the people who work for you and solving problems with and for them is rewarding.

developing public relations strategies, implementing community efforts and leading a dynamic and creative team.

Our proudest and most rewarding moments are when we can evaluate our charitable giving and make well-deserving contributions to extraordinary organizations on the front line. Working with Giant’s community partners and vendors allows me to leverage and create a unique customer shopping experience that sets Giant apart from the competition to impact our community significantly.

I’m exceptionally passionate about working closely with our charitable organizations. I firmly believe the partnerships I have fostered and sustained

through my professional journey with internal and external partners have molded me into the leader I am today.

My advice for up-and-coming professionals: Build your professional network, find a coach or a mentor, seize the opportunity, continue to challenge yourself and be willing to push your limits and go out of your comfort zone.

My professional volunteer affiliations include being active on numerous committees. Being a proud board member of U.S Dream Academy allows me to uplift, inspire and give back.

USA Network's “America's Big Deal” with Joy Mangano. She is a member of the United Inventors Association and was chosen for Inspire Top 100 in 2022 as a leader who inspires, motivates, encourages and helps others in the industry.

This has all been possible because she exhibits resilience, tenacity and has exemplary leadership skills that have enabled her to make great progress over the past seven years. Not only does Carolyn hustle hard, but she gives back to the community by attending charity events and mentors young women coming up behind her.

She also contributes to several charities annually that are near and dear to her and her family such as the Veteran's Association, St. Jude's Children's Hospital, Life's WORC and the American Cancer Society.

Carolyn plays a significant role in the continued success of Javamelts Flavored Sugar as it carves its way through the coffee, tea, hospitality, catering, foodservice and consumer goods industries. She is widely respected, regarded and is an exemplary role model to women entrepreneurs globally.

departments. Retail advertising and promotions, product setup, item integrity and employee training are just a few of my responsibilities.

After 22 years with Imperial, I am thankful that when someone needs help, they are often directed to me. I attribute my success to those who have supported me along the way and hope to provide the same support for others.

I am most proud of my assisting in streamlining our advertising program.

In finding ways to automate the process, we’ve saved countless hours of

manual data entry for multiple departments and alleviated extra work for our customers.

I am truly proud to receive this recognition. Imperial has also awarded me the Imperial Spirit Award, The Distinction Award for Leadership and several Performance Excellence Awards. I have also achieved Hazmat Ground Shipper Certification.

My goal is to make a difference even if it means stepping outside the box. “Doing is learning” and I strive to do something new every day.

28

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Robin Bisson Hannaford Store Manager Empowering individuals to achieve their full potential and realize their aspirations is deeply fulfilling to me. My daily interactions with team members and customers serve as a constant source of inspiration and invigoration.

Throughout my career, I have been fortunate enough to have had the

Tina Black Price Chopper/Market 32 Supermarkets Store Manager The most rewarding aspect of being a leader has always been my team. As a leader, I pride myself in building a culture that creates excitement with recognition daily to show appreciation, build talent, promote careers and mentor others.

Samantha Brown Big Y Employee Services Field Manager I have been with Big Y since 1990 and in my current role since 2009. The most rewarding part of my job is assisting employees, whether it be aiding in

Jenn Carson Alpha 1 Marketing Marketing Department Manager Jenn Carson leads a team at Alpha 1 Marketing, an affiliate of Krasdale Foods, that is responsible for several verticals of marketing, including shopper, digital, social media and influencer partnerships, within the grocery space.

guidance of many remarkable mentors who have played a vital role in shaping me into the leader I am today. One of these mentors is Carlene Nerney, one of the first female store managers for Hannaford. She taught me how to confidently pursue sales opportunities and take calculated risks early on in my career.

Recently, a defining moment in my career occurred when I was chosen by my store manager peers to represent District 6 as Store Manager of the Year. This recognition was a testament to the hard work and dedication that I have put into my role over the past 43 years of service, all while juggling the responsibilities of being a wife and mother.

I firmly believe in using my voice to uplift and champion those who

may not yet believe in themselves. To that end, I make it a point to mentor as many people as possible and to always communicate openly and honestly with my team.

The most challenging time in my career was supporting two different store teams through COVID-19 and the impact it had on the mental health of our associates and communities.

My advice to aspiring leaders is simple: Build trust with your teams, create a solid plan and follow through with it, lift others up and use your voice to empower and encourage those around you.

I lead my teams as I have raised my children. I mentored my children to make great decisions daily that promote a positive outlook with a “can do” attitude. Anything can be accomplished together, whether as a team or a family.

My teams are my family. When faced with challenges, I have always empowered the teams to embrace changes needed to grow with the organization. I always have a big thinker attitude that I share with my teams to build the excitement to go from good to great as a team that’s stands out above the rest.

I have been extremely blessed to have many mentors in my career with

the company. Kevin Moore, as a store manager, influenced my desire to be a great leader who cares about the team to achieve great results. Through his roles as a zone director then to an RVP, he never stopped challenging me to be great. Dale Norton, zone director, has also been a large influence on my leadership abilities.

The support, guidance with an amazing ability to build excitement that creates a great working environment is what makes our company the “go to” company to be a part of. The support I have received from the entire team of our company continues to amaze.

their development, assisting with a concern or answering a simple question.

I cherish the professional relationships I have built along the way.

Big Y has been a second family to me. And when an employee feels comfortable and confident reaching out for assistance, I know I have made a difference. The most challenging part of my job is reminding myself I can only control what I can control.

When I think of my mentors, there have been so many over the years and in the different positions I have held. I appreciate all that I have learned

from them, which has clearly impacted my growth.

Advice I would have for others would be to stretch your comfort zone and take on a challenge you would likely not seek out. Overcoming challenges and being comfortable with the uncomfortable will only strengthen your skill set.

Jenn looks at the big picture and strategizes efforts to support New York metro and Florida markets for the independent grocery banners, CTown and Bravo supermarkets. She was promoted to lead the marketing department less than one year after joining Alpha 1 Marketing. Under her leadership, the team revenue grew 12.2 pecfent from 2021 to 2022. This feat is largely attributed to implementing tactics such as selective influencer partnerships and leveraging overlooked channels to create engagement and visibility for consumers to reach CTown and Bravo content.

This strategy is groundbreaking for a niche industry like the independent

grocery space and success is shown in the metrics, such as growing their total social media audience by 9.7 percent in one year.

Outside of her role, Jenn was recently installed as a board member and secretary of the Catholic Institute of the Food Industry, a local nonprofit fundraising and fund distribution organization that supports Calvary Hospital, members of the grocery industry in need and other charities.

Although a born and raised New Yorker, Jenn is a graduate of the University of Tampa and a proud past chapter president of her sorority, Sigma Delta Tau.

30

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Jennifer Carter Campbell Soup Co. VP, Sales, Meals and Beverages I have had several influential mentors in my life who I believe changed the course of my career based on their encouragement and belief in me to try

Andrea Chapman Wakefern Senior Supervisor of Advertising Accounting I started as a junior accountant in dairy/deli accounts payable. In my current role, I have the responsibility of managing several multi-million dollar budgets for the advertising and social media departments, providing monthly/quarterly financials and projections to senior-level staff. I love

Kate Clarke Giant Food Ecommerce Merchandising Manager I have worked in various e-commerce roles for close to 20 years, but the most rewarding opportunities have come from my time in the food industry, specifically with Giant.

I am responsible for developing Giant's omnichannel merchandising

Ingrid Crane Imperial Distributors Account Manager New England Independents I was recently promoted to my current position.

With this promotion, I discovered my passion for working with independent retailers. I get much

GR_WOI.indd 30

something new.

One of my first mentors was a brand manager at P&G who took a chance on me for a role in marketing. Making a career jump crossfunctionally was not something that had been done before, and my manager at the time did not support my decision. However, my desire to prove the disbelievers wrong, as well as the strong support from my fellow brand team members, led to more growth and opportunities.

During another pivotal moment in my career, I was encouraged by two

sales leads at Kellogg to “round out my resume” with a rotation in sales. It took about a year of convincing me that I didn’t need to have all the answers to be successful and that I brought a unique skillset to the table before I took the leap into sales and never looked back.

I still seek out advice from these mentors today, despite everyone being in different roles at different companies, because I trust that they see something in me that I don’t, whether that’s a unique perspective, challenge or opportunity.

solving complex problems by investing the time to identify the why and how of the situation and finding solutions.

What I find most rewarding is I get to coach and develop the six associates I supervise, seeing them grow while at the same time collaborating with them. We are a team. What is most challenging is managing competing priorities.

I have had several informal mentors who I have learned from and who have supported and encouraged me along my journey.

A defining moment in my career was when I moved laterally as a junior accountant into the advertising accounting department, which was

completely different from my previous accounting roles. This decision set my career on an upward trajectory of promotions, increased responsibilities, exposure and influence. I was given autonomy, which lead to greater confidence and development of my problem-solving and analytical skills.

My advice for up-and-coming professionals is to never stop learning and seek opportunities that will stretch you and take you out of your comfort zone.

I serve as a board member for a nonprofit startup childcare center in my community and am the treasurer for an international missions outreach organization.

strategy and orchestrating cross-functional execution to grow the online delivery and pickup businesses. Giant’s e-commerce footprint includes Giant Delivers home delivery, Giant Pickup same day curbside service and Instacart rush delivery.

It is extremely rewarding to work with different teams across a number of organizations in order to drive innovation and change within the digital online experience. I feel fortunate to work in a company where testing and new ideas are accepted and encouraged. While there can be challenges that arise in the digital space, I always feel supported by my colleagues and the organization.

I feel passionate about mentorship and have both mentored others and have had great mentors in my professional career. The best advice given to me was, “Don’t be afraid to fail, be afraid not to try.” Every great opportunity I’ve faced has come from not being afraid to try. My advice to up-andcoming professionals would be to create and maintain your professional relationships, they can lend support, professional development and advocate on your behalf for new opportunities.

I am a member of our Women’s Inclusion Network, Young Professionals Business Resource Group and NextUp.

satisfaction learning about independent retail needs. It is extremely rewarding working with my team and the store owners to support, grow and tailor the product assortment to the demographic needs of the independently owned businesses in the communities that we serve.

I am fortunate to work for Joe Putelis. I appreciate his guidance, ongoing support and commitment to my success. He has changed the trajectory of my career for the better, and for that I am grateful.

My biggest challenge in the current economy is hiring and retaining

people for open roles within my account. With the help of a supportive HR management team, I have been able to begin building a stronger team that will lead to long-term business success.

The most rewarding aspect of my career is the relationships that I have built within Imperial Distributors, my customers and business partners.

Advice for up-and-coming professionals: Find a job that you are passionate about. Make your career choice based on the work you want to do and not the job title.

6/5/23 8:53 AM

32

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Michele Delozier Utz Quality Foods VP of Human Resources I started at Utz Quality Foods as a benefits coordinator and worked my way up to my current role. I have been in this role for a year and a half, but I've been with the organization for 18 years.

Tayna Demetriou Giant Food Manager of Leadership and Development In my current position, I am responsible for analyzing training needs, developing new programs, evaluating programs for compliance, overseeing

Aimee Diliberto Big Y Manager of Employee Experience In my role, I have the opportunity to collaborate across the organization with all divisions on our company initiatives, goals and events, along with

Laurie Drake Hannaford Store Manager I’ve been with Hannaford for 30 years. During this time, I've held numerous positions throughout several stores across the district. I started with this company for a part-time job while my young sons were in school. But as I continued

GR_WOI.indd 32

During those 18 years, the organization has undergone an incredible amount of growth, which has brought along many challenges but also a tremendous amount of opportunity. Working in HR is working in the "people business" and that is often a challenging business. Engaging with associates at difficult points in their life – a medical condition that requires a leave of absence, mental health issues affecting their ability to do their jobs or working through a discipline issue that requires coaching at a minimum but could result in termination – are all extremely challenging engagements. On

the flip side, in my role I am able to support our associates in many aspects of their lives, not just their employment.

However, the most rewarding part of my job is being able to support, mentor and coach the members of my team. I've had several mentors who helped guide me through my career, encouraging me to trust my gut and not to let the fear of rejection stop me from voicing my opinion. To now be in a position to "pay it forward" to my team and see them grow, develop and mature within the organization is a blessing.

evaluation and employee performance.

My last project was designing, developing and implementing a comprehensive program for new-to-the-role department managers. This project resulted in entry level managers being able to smoothly transition from individual contributor to effective leaders. I am extremely honored to have been nominated for the award.

I want to be known as a developer of talent; trusted business partner; and valuable resource for information and advice.

When being introduced to others, I would want people to say that I advocate for those with raw talent and ambition but who lack skills to navigate the corporate environment; give advice and coaching to promising professionals; and share resources and information with those seeking to improve.

facilitating various communication methods and meaningful recognition to enhance the employee experience.

The most challenging yet beneficial aspect of my job is having five generations working together and ensuring all feel heard, informed and appreciated. I currently co-lead an employee resource group, where our focus is bridging the generational gap through knowledge and education.

I am fortunate to have had many inspiring mentors over the years who offered encouragement, guidance and new opportunities as I progressed in

my career. During college, I wasn't sure what I wanted to pursue, but before long I realized how much I enjoyed the grocery industry – the fast pace, dynamic environment, constant problem solving and camaraderie.

My advice is to build and maintain a positive, growth mindset, allowing you the ability to advance in your career with endless possibilities.

to learn new skills along the way, I found the opportunity to build a career while creating the balance I needed for work and home.

I have experienced many challenges along the way and, of course, the most recent was working through COVID-19 while managing a business that others depended on while taking care of the associates and customers through the unknown and the fears that came with the day-to-day operations.

The lesson that I took away from this experience was to not let the situation own you, but to own the situation and keep what matters most to

the forefront of your daily operation. If you work as a team and take care of each other, you can get through just about any obstacle you face.

I've been surrounded by strong women throughout my life. My mother has always given me the courage and support to step out of my comfort zone and pushed me to do things that I may not have felt confident enough to do.

But she did, and that's all that mattered. She would also say, “If you don't have anything good to say, then don't say anything at all.” I truly believe it's how you treat others that defines who you are and the success you have as a leader.

6/5/23 8:53 AM

34

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Mary Fassett Imperial Distributors Supervisor I oversee the stocking and indirect teams. My goal is to ensure that we get the day's work done by end of shift. I help oversee bulk and receiving when needed. I

Alona Florenz C&S Wholesale Grocers SVP, Corporate Development and Financial Planning & Analysis Alona Florenz is responsible for deal analytics, including mergers and acquisitions, new customer

Sandi Ford Ford’s Gourmet Foods CEO I started Ford’s Gourmet Foods nearly 40 years ago on a drop-down plywood shelf in the back of the office of our produce business. I was a female in a male-dominated industry, getting up at 2:30 am every day to make my mark at work while also raising a family. I was working to “have it all” before that

Adrienne Frank Utz Quality Foods Director of Quality Assurance I oversee internal manufacturing, contract manufacturing and supplier quality. My career spans more than 15 years and multiple sectors, including dressings, sauces, bakery, confections and snacks.

The most rewarding part of my role is working closely with other leaders

am involved in cross-training within other departments.

After 48 years, I am grateful that when team members have questions, they come to me for help. I attribute my success with the company to being able to learn and advance through different departments.

I have always had the customers’ interests first. Making sure they get the product ordered. I am proud to have this recognition.

opportunities and long-range financial planning.

Since joining the company in 2008, Alona has held various leadership positions within C&S’s finance function. Alona has a bachelor’s degree from Williams College and an MBA from the MIT Sloan School of Management.

Alona lives with her husband, Mark, and two sons, Dmitri and Leo, on a farm in Keene, New Hampshire. She enjoys traveling, hiking and crosscountry skiing.

18th Annual

THE SHELBY SHELBY-- GRIFFIN REPORT

was even a thing.

Today, we are an international company, shipping our award-winning Bone Suckin’ Sauce and Southern Yum Pecan Brittle to more than 82 countries around the world. And as I look back at my wonderful career, I attribute this success to three things.

First, the friends I have made in this industry. We genuinely support and root for each other. We have all had mentors. For me, it was Annie Withey of Annie’s Homegrown Foods and Adele Malley of Malley’s Chocolates. In turn, I have become a mentor to others.

Second, the opportunity to work with my family and witness their

successes. My husband of 52 years, Lynn Ford, has supported me unconditionally. My sons, Vaughn and Patrick, play integral roles in the continued growth of our business. And now my grandchildren – we are a fifth-generation, family-owned business. I am so proud.

Finally, two pieces of advice I received that guide my words and actions daily – keep your word and listen to your people. As much as we are here to teach our employees, it’s amazing what they can teach you if you open your ears.

to develop comprehensive, robust food safety programs to keep consumers safe and maintain their trust in the industry. I enjoy developing risk-based, people-first programs with the underlying understanding that food safety is behavior-based, systemic and starts with people.

As technology advances, preferences shift and regulations and supply chains evolve. I work hard to ensure product safety by rapidly analyzing risks and responding in anticipation.

I've been fortunate to have countless mentors along my journey – Maggie Parker, Angie Auer, Tiffany Carnes, Paul Hritz and Jody Bayne – and I hope to provide the same guidance to the young professionals I meet and

work with.

A defining moment in my career was hearing Frank Yiannas speak at a conference about building positive food safety cultures. His message resonated with me strongly and helped form my leadership style.

My advice to women in this profession is to never to underestimate the importance of humility and respect. Success in quality and food safety is dependent upon the engagement and trust of others. It is vitally important to connect with individuals at all levels.

36

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Christine Gallagher Ahold Delhaize USA Sustainable Operations Manager Since my start as a technical writer in 1997, I have held a variety of interesting and challenging roles, including business process engineer and store communications manager. However, my current and longest-held position

Maureen Gillespie Wakefern Manager of Corporate Communications I lead a team that helps position, promote and protect the cooperative, our supermarket banners and the family-owned businesses we support. As the organization’s storytellers, we shape the messages shared with stakeholders, including our members, associates, leaders, the media and customers. We are responsible for advancing our company’s values and culture internally and externally through effective communications. We play a unique role in

Kim Griffith Campbell Soup Company VP, Sales, Walmart, Meals & Beverages I lead the Walmart and Sam’s Club meals and beverage business, working with an incredibly talented team at Campbell. I find it rewarding to develop great talent and watch them thrive.

Our brands are embedded in the fabric of consumers lives and I find

Patricia Herrick JOH Director, Metro I am located in Paramus, New Jersey. With 34 years of sales and leadership experience with Coca-Cola and Nabisco, I have been responsible for successfully developing and executing multi-year strategic business plans

as sustainable operations manager has certainly been the most rewarding as my team is responsible for bringing ADUSA's Race to Zero and Zero Waste commitments to life throughout our organization.

Looking back at my career, a pivotal moment was being presented the opportunity to assume a newly created sustainability role. My mentor at the time helped me realize it was OK to navigate the corporate "jungle gym" and accept the position, despite the fact it was at a lower pay grade.

Her guidance, encouragement and insight fostered what was to become a fulfilling sustainability career.

Up-and-coming professionals should not avoid taking a step down or to the side for a role that appeals to them; the money will follow. Also, pursue that dream job even if your education doesn't necessarily support it.

If someone had told me 26 years ago that I would become a sustainability professional for a grocery retail company with a degree in elementary education, I would not have believed them.

that our work touches just about every person in the Wakefern family and beyond. The responsibility to do that well every day against the backdrop of an increasingly changing and complex world is challenging and inspiring – and never dull.

I am grateful to Karen Meleta, Wakefern’s chief communications officer, for continually guiding me to elevate my communications game and appreciate the opportunity that communicators have to affect positive, meaningful change and growth in an organization. When I started my career, communications executives didn’t always have a seat in the C suite.

But leaders like Karen and others I have worked with through the years, continually demonstrate how a communicator’s critical thinking skills and creativity are essential to a company’s success.

My early career focused solely on the media aspect of communications.

I pitched journalists, wrote press releases and secured press coverage for the brands and spokespeople I represented. When I eventually assumed internal and executive communications responsibilities, I recognized how my work could positively influence an organization’s culture. This shift reinforced my commitment to a career in communications. I have always been fascinated by how effective storytelling can create change, inspire and even shape a culture.

My advice for up-and-coming communications professionals would be to stay curious, read constantly, always aim to improve your writing, question things frequently and get organized.

it rewarding to have the responsibility for these iconic brands, ensuring success now and in the future. I have the pleasure of working with some of the best in the industry. We push each other every day to disrupt, transform and deliver growth.

I am lucky to have had many mentors throughout my career at different stages. My first mentor taught me how to manage and lead people as a new college graduate. Another mentor supported me when I had a difficult relationship with my manager. I’ve had many peer mentors where we learned to trust each other and applaud our successes. The best mentors have challenged my beliefs in my potential.

A career-defining moment for me was pushing back on a senior executive who asked me to be someone I wasn’t. I surprised myself by asserting who I was and explained my value, strengths and capabilities. A few weeks later, the executive apologized and promoted me. Early in my career, I would have never had the gumption to stand up for myself.

My advice to up-and-coming professionals is that you are much more capable than you know. Become self-aware. Raise your hand for new assignments, understand what you are good at and do more of that. Stop worrying about being perfect.

and growing sales and share for all of the companies I have worked with.

Each day, I strive to grow and develop my relationships with my clients and customers at JOH. I use my years of experience to produce successful results for them. Throughout my career, I have worked with many strong leaders, but it is at JOH that I have found a home where the leadership team is smart, professional and cares about associates.

I have always enjoyed what I do. If you are an up-and-coming leader, it is important to love what you do. Outside of the office, my husband, Mark, and I enjoy watching my son play college hockey and traveling.

THE GRIFFIN REPORT OF THE NORTHEAST • MAY 2023

Hasija Hodzic The Giant Co. Store Manager I have worked for The Giant Co. nearly 20 years and have held many positions, including customer operations manager, non-perishable manager, assistant store manager and have been in my current role since 2018. I oversee total

Joan Hubbard Hannaford Store Manager I lead over 240 associates through daily operations by executing our fresh and convenient strategy and providing the best possible customer service to our customers.

The most rewarding part of my job is the opportunity to lead and coach

Alisa Hundley Stop and Shop District Director I began my role in January 2021 and have loved every minute of it. I’ve been in the business for more than 24 years and have held many positions, including front-end department manager, front-end specialist, manager of front-end

Thu Huynh Giant Food Healthy Living Specialist II I am a registered dietitian nutritionist and provide healthy living guidance to our customers and fellow colleagues through many different channels, including

37

store operations at our Willow Valley location in Lancaster, Pennsylvania.

What I find most rewarding about my current role is seeing my store team get recognized and rewarded for their successes, including meeting and surpassing all financial targets, budgets and metrics, resulting in being named Store of the Year for 2022 for the Mid Atlantic Division.

My advice for aspiring professionals would be to always take time to genuinely connect with people and inspire those around you.

Working in the grocery retail industry through the COVID-19 pandemic was a challenge no retailer could ever prepare for and was a moment that

molded and further deepened my leadership. It inspired me to become an even stronger leader and pillar in the community that our customers could count on through the most difficult times.

I was blessed to have had many mentors guide me and help me along the way, but the most impactful mentor was Mary Ann Owens, a now retired store manager. Mary Ann always guided me in the right direction and gave me the best advice. Mary Ann always took time to lift up those around her.

Not only was she an amazing mentor but I have gained an amazing friend as well.

associates in reaching their full potential and obtaining their career goals.

The most challenging – but really exciting – aspect of my job is that no two days are ever the same. Every day, you are challenged to do your best and be your best. There are always opportunities to learn something new, as well as opportunities to share your knowledge and experiences with your teams.

Over the course of my career, I have had the opportunity to work with many great leaders. One truly influential mentor who provided me the most support and guidance was someone who was truly honest and challenged me to challenge myself, take risks and get out of my comfort zone. This person knew me better than I believe I knew myself and truly listened.

My biggest piece of advice for future leaders is to be willing to listen to others, truly listen to understand. Share your knowledge, share your experiences, but more importantly always find ways to give back. Give back to your associates, your teams and your community.

On reflection, I just want to add that I am truly very lucky to be able to work in an industry that I truly love and get to work with some incredible, unique and amazing people each and every day. One of the truly amazing things about my job is I get to give back to my community in which I live by providing great customer service and food for their families.

operations, service manager and store manager. I support 19 stores in Connecticut and Massachusetts.

The biggest reward in this position is to see your team excited to share their stores’ progress with you, exceed company expectations and to see members on the team develop into other roles and grow in their career. The biggest challenge is getting 19 stores on the same page and moving in the same direction.

I have had many teach and guide me through the years. I have learned a lot from many. One of the biggest lessons as a "new" store manager was

understanding the experts were right in my store. Your department managers and seasoned team members are your biggest recourses and can teach you the most. I owe much of my knowledge to those I worked with along the way.

For those coming up in the business, I have some pieces of advice. First, enjoy what you do and don’t be afraid to go after what you want. Second, treat others as you would like to be treated. Kindness, understanding and respect for others goes a long way. Lastly, communication is key.

presentations and webinars, consultations and social media.

The most rewarding aspect of my job is the ability to form such great relationships of trust and camaraderie with my customers and colleagues since we talk about things that are important to them – health and food.

Throughout my career at Giant Food, I've been lucky to be mentored by two amazing women – Lisa Coleman and Mandy Katz – who showed me the definition of resilience, strength and compassion.

A defining moment in my career was when my colleague, Angela

Parreco, and I launched our team's TikTok platform and tried a completely new way to relay our messaging. It challenged us creatively and strategically as we ventured into something new.

My advice to up-and-coming professionals is to find that one person who can honestly mentor you and push you to grow and to have confidence in your work.

38

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Adrienne Khomphengchan Giant Food Senior Operations Analyst I am responsible for the analysis of all consolidated management and performance reporting across Giant Food. By using data-driven storytelling analysis, I help provide visual context to our company strategies, achievement in operational initiatives and improve organizational health.

Jamielee King C&S Wholesale Grocers VP, Center Store Procurement Jamielee has had an amazing 39½-year career working for C&S within the procurement department.

Her tenure has provided her with a solid foundation of

Jennifer Heinzen Krueger The Giant Co. VP of Team Experience I work together with a talented team that is focused on creating the best experience possible for our 36,000 team members.

Nicole Kunecki Giant Food Manager, Operations Support I am the manager of operations support for the e-commerce branch of Giant Food, Giant Delivers.

Support is a broad word that entails all aspects of the operation, a few of which include managing the inventory control, quality assurance, and training departments, supporting business-to-business order

What I find most rewarding about my role is seeing how my work strongly affects leadership decisions and how it creates positive changes for Giant Food. What I find most challenging in my role is being "the bearer of bad news" when predictions, forecasts and projects are not going as planned.

Through a program from our Women's Inclusion Network, I was matched with my mentor, Michael Goble, who advised me on defining my purpose and guiding me on my professional development journey. My direct boss, Mike Brenton, has taught me the importance of emotional intelligence and given me many opportunities to a “seat at the table” with leadership.

A defining moment in my career is when I received an initial rejection on a business proposal for a change to the analytics team. I felt devastated.

But with perseverance and support, I finally got a "yes."

I would advise any up-and-coming professional to "take it personally and make it into positivity." The phrase "it's not personal" means it’s not personal to them. Rejection is personal, but you can process it, learn from it and move on. I apply this philosophy as a board member of our Pride resource group for the LGBTQIA+ community.

what it takes to be successful in a wholesale environment, with a strong lens on customer satisfaction.

In 2015, she was promoted to her current role, where she was able to lead and build a strong culture across several levels within the organization.

In her leadership role, she has been able to support C&S’s long-term goals and values. Jamielee thrives in this role and is passionate about being a mentor – whether formal or informal in the organization.

Jamielee has been married for 39½ years to her high school sweetheart,

Joe, and has three amazing sons – Joey, Mike and Steven – who have blessed her with three wonderful daughter-in-laws – Holly, Jaime and Jen – and six beautiful grandchildren – Coby, Adrianne, Mikey, Easton, Emmalynn and Olivia. With that, you can figure out how she spends her free time.

Reflecting on my role, by far the most rewarding part is helping people find a place in our company where they can be passionate about what they do and can unlock their fullest potential.

I’ve been fortunate to have had many mentors over the past years, some formal and some more informal. These talented professionals have supported my development and growth in immeasurable ways. I’ve found that I’ve learned the most from the mentors who brought different points of view and who had experiences that were very different from mine. Through those

relationships, and learning from their diverse experiences, I’ve changed my point of view on many things.

For those who are planning an upward progression in their career, my advice would be to explore as many unique opportunities as you can in your career. Take on projects and assignments that are outside of your comfort zone and learn as much as you can from those opportunities.

fulfillment, IT/equipment, food safety, metric analysis and reporting. I am grateful to work with an amazing team and to have the continuous support of my family.

I am a firm believer that no problem is “too big” or “too small” to fix.

Even the smallest changes can have the greatest impact on the bottom line.

Identifying potential barriers within the company – whether it’s related to the operation or barriers our associates encounter – and working to eliminate them is what I find most rewarding.

What I find challenging is something many of us in support roles encounter – the impact our teams have on the business is irrefutable but

oftentimes it flies under the radar. Knowing how to show your teams’ appreciation and keeping them engaged is essential.

A defining moment in my career is when I opened a new fulfillment center in my previous role at Amazon. The lessons I learned prepared me for the opening of our new Giant Food e-commerce facility in Manassas, Virginia. My advice is to welcome the unknown with open arms and never stop looking for opportunities to learn. As they say, you don’t know what you don’t know until you truly step outside of your comfort zone.

THE GRIFFIN REPORT OF THE NORTHEAST • MAY 2023

Sarah LaFollette Utz Brands Senior Director of Category Management and Insights I am a team builder and problem solver who strives to lead by example. In my three-plus years with Utz, I've led the company's category management efforts, focusing on developing long-term category growth strategies, customer solutions, consumer mix assessment, pricing optimization, efficient

Tricia Lorenzetti Quinn’s Market Manager We are a family-run business. We strive to support the community and offer our customers the best selection of items, competitive pricing and homemade items that they cannot buy anywhere else.

My mentor in the business is the owner, Jeff Krenitsky. I have worked

Emily Massi Giant Food Healthy Living Merchandising Manager As customer focus on health increases, Giant Food has committed to prioritizing the wellness of our community by identifying health as a key growth driver for the company. I serve as the liaison between the healthy living team

Sarah Masters Associated Grocers of New England Corporate Communications and Engagement Manager I started with the company in 2016 as an HR intern, but have been in my current role for just over a year.

I would say the most challenging part of my job is also one of my favorite things about it – seeing things through others’ eyes. When crafting

39

assortment and SKU rationalization. Additionally, I have a key role at Utz supporting other sales and marketing-related efforts.

Success starts with bringing the right individuals together and to drive alignment for leveraging opportunities or limiting risks.

People will always be the difference for me. A connection brought me to Utz – a respected colleague of mine, Bryan Kurtz, previously worked with Dylan Lissette in the Pennsylvania market. When I met with Mark Schreiber, I knew this was the right fit. In my time with the company, I’ve gotten to work with some of the most authentic, hard-working and astute people of

my career.

Coaching is a skill I am cultivating in and outside of work. Seeing people around me grow and succeed has been the greatest reward in my career. Working with youth sports has given me additional drive to elevate my skills.

My advice to others is to be deliberate in your development. Sometimes skills that do not come naturally – but require diligence – have the greatest impact.

with Jeff since he and his brother bought the store in 1988. Back then, I started as a part-time cashier and from there I became the front-end manager. In between I learned to wrap meat, work in the deli department, decorate cakes and many other jobs.

Jeff has such a passion for the business, inspiring me to do the same.

Working with him, he would often say, “Think and look at the store as if you were a customer. It is not what we want, it is what they want.” Since then, I now work in HR and oversee the billing in our three locations. I oversee operations in our first location, keeping me in touch with the customers on a daily basis.

The most rewarding aspect of my job is engaging with customers every day. The most challenging part of my current job is coaching and advising new employees on how to deliver the best shopping experience for our customers.

A defining moment in the past would be during the COVID-19 pandemic, we were able to provide many families with free meals for the holidays.

The advice I would give to up-and-coming professionals – never get discouraged, as learning any job takes time. Ask questions, set goals, accept change and embrace challenges.

and merchandising, working to integrate the message of health into our customer’s omnichannel shopping experience.

I work alongside internal and external stakeholders, including category managers, merchandise planning, CPGs and community partners, to drive healthy display programs, shopper marketing initiatives and innovative programming through the lens of health. I work cross-functionally with merchandising, marketing, strategy and operations to drive healthy sales, educate on guiding stars and promote affordable better-for-you products.

In a new role within the company, I have found success by asking

(many) questions and by intentionally seeking out and building new relationships. I feel rewarded by the teamwork, collaboration and innovation that has come from these new partnerships.

Lisa Coleman, director of healthy living, has paved the way with strategic-led, forward thinking and has provided support in exploring new avenues of working within the company and greater retail ecosystem. I am proud to have represented Giant as a 2023 Today's Dietitian Top 10 Dietitians Making A Difference award recipient and look forward to the potential for the future of health in retail.

a communication, launching a new program or organizing an event, it’s important to think about the message it sends and how it will be received.

When done correctly, it becomes the most rewarding part of my job – knowing I contributed to the organization I work for and perhaps a positive moment in someone’s life.

It’s difficult to only list one mentor because I have learned so much from so many. There’s something to take away from every story. One of my favorite quotes is that “if you find a conversation boring, you aren’t listening.” I’d really have to say everyone that I have worked for and alongside has helped shape who I am.

Shout out to all the folks at Associated Grocers of New England in particular, but I would be remiss if I didn’t also include the incredible relationships that participating in ROFDA has provided me the opportunity to build.

As far as advice – be the first to clap. Stay humble, be grateful, give credit where credit is due and always look for ways to celebrate one another.

The only one who can stand in the way of your success is you.

I have an MBA from Franklin Pierce University, a business law certificate through Cornell and SHRM-CP through SHRM.

40

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Amy McAllister-Flynn Giant Food District Director I am a passionate, purpose-driven leader who strives to make a difference. My motto: “Where there is a will, there is a way.”

Charlene Miller Associated Grocers of New England Bakery and Deli Retail Specialist I travel across New England to help and guide hundreds of retailers in their fresh departments.

The most rewarding part of my day is working with our amazing customers and having the opportunity to be surrounded

Michelle Morale Campbell Soup Co. VP, Digital Commerce and Omni Shopper Marketing I'm responsible for elevating our brand shopper marketing plans with our retail partners. I help create the road map to elevate our e-commerce business and increase our penetration of sales made on a screen, including click-andcollect, home delivery, third-party partnerships and pure-play business.

Elaine Packard Associated Grocers of New England Senior Executive Assistant My current position entails supporting senior management and the board of directors with various duties such as scheduling meetings, corporate events and maintaining various reports, files and licenses.

I have been working for Associated Grocers collectively for 25 years in

The most rewarding aspect of my role as a district director is developing future leaders for the organization. I enjoy getting to know mentees and stretching their leadership skills to levels they didn’t know they could achieve. The most challenging part of my role is keeping my team positive and focused when faced with challenges they have no control over.

I have had several mentors at different levels that have lifted me up, told me when I needed to adjust and have helped me grow. Mentors are incredibly important for women in this organization. They have been a

great sounding board to share different perspectives and create a safe psychological workspace.

My advice for up-and-coming professionals is to give yourself and others grace. It’s OK to make mistakes. Mistakes are where we learn our most memorable lessons.

by the most knowledgeable and incredible team members. The most challenging aspect of my role is solely wanting to help as many as possible, with only 24 hours in a day.

I have been so lucky to work with a number of amazing mentors throughout my career, but my current one has been so incredibly instrumental in helping guide and shape the type of professional I want to be.

The most defining and fulfilling moment in my journey would hands down be seeing those who I have previously led grow and prosper into new

and challenging roles of their own. There is a moment in your life when everything that you have worked so hard for, for so long, can be of help and passed on to someone else to help them in their path. That is the most rewarding feeling there is.

The piece of advice I can offer any up-and-coming professional – that I try to follow myself every day – is to never settle. Never settle for less than you deserve, less than a “yes” when there are so many "no’s" and less than your absolute best effort.

One of the most rewarding parts of my job, beyond leading my team, has been experiencing the transformation of the retail grocery business and the dramatic evolution of the consumer journey. The pandemic exponentially accelerated e-commerce and manufacturers and retailers had to adapt quickly to this new norm, including my team.

It's been exciting to see the shifts not just in how consumers shop but also how retailers and technology companies are leading the way in the traditional media space. My team and I oversee the development and execution of fully integrated digital and in-store shopper marketing programs

to support a seamless shopper experience for our retail partners across the evolving omni path to purchase.

The e-commerce space is ever changing and brings its own set of challenges and opportunities. One of the most challenging aspects of my job is the significant amount of education that is required, not just within our own company but also with our retail partners’ organizations. It’s important to continue to invest in new skillsets, tools and capabilities to stay ahead of the curve.

various roles, taking some time in between to raise a family. I returned to the company in 2011, taking a position in the convenience division. In 2016, I was promoted to executive assistant and more recently to my current role.

The most rewarding part of my job is the people around me who I work with every day. There is comradery, teamwork and a sense of belonging that influenced my decision to come back to work here.

Our retailers are another reason why working here is so rewarding.

We are also good corporate citizens in supporting our local community whenever we can. My greatest challenge is prioritizing tasks in an everchanging work day. Being creative and proactive helps to get tasks done on

time.

I have had many wonderful people who have mentored me along this journey, but Michael Violette, president and CEO of AG, has helped me in my career by challenging me and giving me opportunities to grow in my responsibilities.

A defining moment in my career came when I expressed an interest in becoming executive assistant and was given the opportunity almost seven years ago. In my experience, voicing your willingness to learn new things and having a positive attitude will help you along the way in your career.

42

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Erica Perry Hannaford Store Manager The most rewarding part of my role is the relationships I have built with my associates and my customers at our Kingston Plaza store in Kingston, New York. Making a difference in their lives in some fashion and the sense of fulfillment I feel every day from my associates and customers is what makes

My Pham Giant Food Front-end Specialist I began my career in April 1993 at Store 176 in Herndon, Virginia. I was fortunate enough to be hired to bag and load groceries into customers’ cars because, back then, you had to know someone already working at Giant

Cynthia Ramos Krasdale Foods Chief Sales Officer As a Hispanic woman with a modest background, I have spent more than two decades in sales within the food industry. I arrived at the C suite in 2021 in my current role with Krasdale Foods, a multi-billion-dollar retail sales company with more than 100 years of roots in the behemoth New York metro food wholesale industry.

My expertise in sales and marketing has been instrumental in propelling

Kendrick Repko Ahold Delhaize USA Director of Sustainable Products I have the privilege to work in a field that I love, which is incredibly rewarding. I’m responsible for all the environmental and social aspects as it relates to

this job great and rewarding.

Every day can be challenging in retail, from staffing issues to supply shortages. However, it is overcoming those challenges and keeping a positive attitude about any challenge presented that helps me get through my day.

Throughout my career, I have been privileged to work with many mentors who have guided me through my career. The most important mentor I have ever had in my life was my mother. My mother taught me the meaning of hard work and determination, but she also made sure I knew how important it was to live my life with compassion and empathy for everyone. In my work life, I have worked many wonderful leaders, however,

Frank Terzigni and Norma Staffiero are two leaders who continue to be a mentor to me.

One of the most memorable moments in my career has been being selected Store Manager of the Year. This honor is so important to me because I know that many of my peers were involved in selecting the overall winner for our district and it is a true honor to be recognized by your fellow peers.

My advice to up-and-coming professionals is to keep smiling, tough days will get better.

even to be hired.

As the years progressed, I was promoted into different roles and held various positions, such as cashier, front-end manager, assistant store manager and store manager in more than a dozen store locations for nearly a decade.

Looking back, I never imagined being at Giant Food for 30 years. I genuinely know I wouldn’t have been happier if I had chosen a different career path.

My biggest challenge today is finding talent within our stores willing to apply the dedication necessary to achieve a long-lasting career within our company. Fortunately, I find it most rewarding to help mentor, train and

develop our employees to achieve their career goals. This was a lesson I learned from Mike Greller, who was also a veteran of Giant Food and retired as district director in 2014. His investment within me is evident, as he taught me that taking time to train our people will always produce a positive ROI and will continue to pay dividends year after year.

Additionally, this is a people business, and I’m constantly seeking the next generation of interpersonal managers ready to go the extra mile to help ensure Giant Food continues to prosper for many years to come.

revenue and expanding our market reach. By developing innovative sales strategies, we have witnessed remarkable growth and solidified our position as a key player in the industry.

Building and nurturing relationships with stakeholders is a cornerstone of my approach. Through my deep understanding of consumer behavior and market trends, I have forged successful partnerships and collaborations that have exceeded expectations.

This also makes my role very rewarding as the retail food market in New York is unique and very competitive. Unlike most metro areas, it is run by non-chain, independent store owners from all ethnic backgrounds. It is also this very diversity that poses some of the most significant challenges.

However, I greatly enjoy working within the cultural richness only New York offers.

Before joining Krasdale Foods, I worked for Borden Dairy, Archway Cookies and Parmalat Bakery, to name a few. I obtained my degree from New England College, where I honed my business acumen and laid the foundation for my journey in this dynamic field.

Beyond my accomplishments, I am passionate about fostering a positive work environment and empowering my team members. I firmly believe in the power of mentorship and invest time in developing the skills and talents of my colleagues.

the products that we sell. This includes sustainable packaging, human rights, animal welfare, clean label and greenhouse gas emissions reduction in our supply chain (Scope 3). The topics are complex and not one-size-fits-all. That makes it both challenging and fascinating.

I’ve been fortunate to have worked with many great people and have great mentors. One of my favorite mentors is a former boss, Kent Killebrew.

He taught me to "play to your strengths.” Recognize what you’re good at and don’t be afraid to lean in on that. Your true, confident self will shine through.

The greatest defining moment in my career was the jump from health to sustainability. I’m a trained dietitian and began my career with Ahold Delhaize USA reviewing labels on private label packaging and recommending health claims. A newly created role within the department became available. I asked my boss at the time what the “social compliance manager” role was all about. It was as if a lightbulb went off in his head and he immediately said I would be the perfect candidate and should go for it.

So I did, and have not looked back since.

THE GRIFFIN REPORT OF THE NORTHEAST • MAY 2023

Michelle Rex The Giant Co. Store Manager I have a true passion for leading and inspiring others. I have been in the grocery retail business for more than 30 years. I appreciate every role and opportunity that has been given to me throughout my career that has helped shape the leader I am today.

One of the things I find most rewarding in my role at the Giant store in Lehighton, Pennsylvania, is helping to identify our company's future leaders by mentoring them to mold the shape of our future leaders.

A challenge that I face is the rising competition with the competitive landscape and shopping options constantly changing and evolving. I empower my entire team to always do what is right for our customers. I inspire my team to build strong relationships with our customers to offer them a personalized shopping experience. We work to maintain our customers’ loyalty by providing them with what they need to be able to connect with their families in order to build stronger communities.

Marisa Robertson JOH Account Executive I am responsible for supporting our clients and customers to ensure we are all meeting our goals and objectives. I’ve been fortunate to work at JOH for much of my professional career. I truly value what JOH stands for and the

Cheryl Rondenelli Hannaford Store Manager Most rewarding for me is working with so many amazing and diverse associates over the years. I am very passionate about associate development and teamwork, along with being an impactful member of the community.

43

I have been fortunate to have worked with several inspiring professional leaders within The Giant Co. that have mentored and encouraged me throughout my career and helped shape the leader I am today. One of the most important things I learned from all of them is developing a strong attention to detail. Another lesson I have learned is the importance of leading and managing my team with care by taking the time to stop and listen to each of them. I am so grateful for all the mentors I have had that guided and inspired me along the way to be able to become a mentor to others.

One of my greatest personal achievements was being selected as the store manager to open one of the largest Giant stores in the Lehigh Valley in December 2012. The store opening was a huge success and by February the store was top three in the region and top five in brand in profitability.

My advice to up-and-coming professionals is love what you do. As a leader, you need to have a passion for leading people, encouraging them to do their best work and taking care of your team and customers.

My passion for leadership extends beyond the store, being a pillar in the community, serving others through volunteerism. Last year, I was honored to receive recognition through the Times News 2022 Readers' Choice Voted Best Grocery Store. Throughout my career, I have been honored to receive many awards for my leadership.

My team and I have volunteered with Trinity Food Pantry, located in Lehighton to assist in restocking shelves and helping those in need find items to prepare meals for their families. We also partner and volunteer at Geisinger Janet Weis Children’s Hospital to create courage capes for pediatric emergency patients.

To further support Geisinger, as well as the Childrens Home of Reading, this past year we supported two team member donation drives to provide a Christmas gift to every child in need and supply the hospital with their most requested items for pediatric patients to make their time there receiving care extra special.

Additionally, I partner with Lehighton Area School District annually for its backpack program. This provides students with backpacks and essential supplies they may need at school and at home to ensure all students – regardless of household income – are met with the needs to excel at school, have a healthy snack when in need and have necessary items for personal care.

In my free time, I enjoy volunteering as a children's church teacher for Vacation Bible School.

culture we represent.

I have had the privilege of working for and alongside some of the most genuine, hard-working people. I consider working beside Melissa Passalaqua earlier in my career as some of the most impactful moments. I’ve been beyond fortunate to learn from and gain support from strong women like her, Maura Mullen and Robin Johnson. Their guidance and shared experiences have been invaluable.

The greatest challenge I’ve had to face over the last few years was being forced to reimagine the way we do business. We’ve all had to navigate a new

landscape and make those adjustments to ensure we keep our relationships strong and have the capability to foster new ones despite the lack of inperson exchanges. We’ve had many opportunities over the last few years to meet those challenges head-on and adjust how we work while continuing to support our partners’ business and maintaining meaningful relationships.

The best advice I can offer for up-and-coming professionals is to value those around you. Build meaningful relationships and support each other.

Do not be afraid to lean on those willing to help. Never underestimate the power of a reliable co-worker.

I have enjoyed working with and watching associates grow as leaders throughout the organization over the years. I have always led from a position of care that has allowed me to empower people and when you do that, you are able to achieve amazing results together. I absolutely love working for Hannaford that truly enables us to be “greater than groceries.”

The most challenging part of my job currently, since COVID-19, I realize the impact it has had on associates and our customers health and wellness.

It is so important that we as leaders make the time to listen and find creative ways to educate our associates and share the resources available related to

mental, physical health and financial wellness.

One of my most defining moments occurred 30 years ago when I was asked to be a store manager, making me the first female store manager of that regional supermarket chain.

My advice for up-and-coming professionals is to have passion for people and for what you do, that should be at the forefront of your journey. As one of my many mentors once said, "We are in the people business, we just happen to sell groceries.” I would always say you must believe in yourself and never let fear deter you from what you have to offer and achieve.

44

MAY 2023 • THE GRIFFIN REPORT OF THE NORTHEAST

Mary Seibel Stop and Shop Store Manager I live in New Jersey with my husband, our dog and three children. In my free time, I enjoy family vacations to the beach, Disney and Lake George.

I have been in the industry since I was 15 years old and worked from

Amy Stainbrook Giant Food Store Manager I am privileged with overseeing all aspects of store operations. My job is to lead our team through daily tasks, associate engagement, customer relations, development, executing company promises and policies, driving sales, all aspects of audits (i.e., food safety, safety, core, passport) and making sure we

Suzette Stevenson Giant Food Director, Asset Protection I have been in my current role for two years and at the company for 33 years. What I find most rewarding in this role is developing and implementing strategies and processes that help protect the company’s assets, both people and goods.

Amanda Stromgren C&S Wholesale Grocers Senior Director of Procurement Amanda Stromgren has more than 15 years of experience within the organization. Currently, Amanda oversees C&S’s national demand planning

part-time bakery clerk to my current role. I am currently on leave with my third child and am enjoying the slower pace for now but look forward to jumping back in soon.

The most rewarding part of my job is being a mentor and helping develop people to achieve their full potential. At times, this is also the most challenging.

I have had quite a few mentors throughout my career that have had a significant impact on me, most notably Mark Blackwell.

There have also been several defining moments for me in my career, but

the biggest was taking the leap from my comfort zone from the front end into management, as that decision has led me to where I am today.

The best advice I can give professionals is to share your knowledge and experience with as many people as you can to foster a well-rounded team and a higher morale. There is no greater reward than watching people flourish and find their inspiration and purpose and knowing you had even a small part in it.

are obtaining positive financials to make our store successful.

The most rewarding part of my job is the teamwork that my associates have with each other and myself. Being able to depend on my team and know we can rally around each other in tough situations is the best overall feeling.

The most challenging part about my job is changing my routine when higher priority obstacles happen. Developing my team to help adapt to get everything done together is something I bring into each store that I have ran.

Recently, we have made some organizational changes and now have a new director. Deanna Venison is now a current mentor who challenges me

to continue to strive to be better with her open and honest feedback along with developing her colleagues.

A defining moment in my career is when the pandemic hit. I took all my skills that I have learned over the last 18 years to adapt to a new lifestyle.

My advice to anyone in this industry to lead by example. Most people will adapt to your management skills and trust in you when you set strong expectations of what is needed of them on a daily basis. Also, try to have fun and make it enjoyable for your staff.

What is most challenging is the frequency and the variety of criminal attacks on the business. Whether it is theft of goods or physical assaults on people.

The mentor who helped to guide me along the way was my husband.

He challenges me to think beyond what is in front of me and to never give up on myself, to be persistent and never doubt myself.

A defining moment in my career is when I was offered and appointed to my current position. I knew that my resume was enough to give me consideration for an interview and I was grateful to be given the opportunity to articulate my skill sets which were encouraging. I knew that going into

the interview I had to be convincing and compelling as my experience was outside the typical world of asset protection.

The advice I have for up-and-coming professionals is to believe in yourself. Don’t change who you are to please others. Ask a lot of questions to understand what you need to know and always speak up for yourself and for others.

I have an MBA, am a Certified Fraud Examiner and a Certified Compliance and Ethics (CCEP). I am on the supervisory committee for the Market USA Federal Credit Union.

department, the procurement decision science team and the training team.

In her role, she engages with many team members across the company.

Her greatest achievements are mentoring team members to enable their development and growth. She is a leader that thrives on employee development to help drive the company’s long-term success.

Amanda graduated from Keene State College with bachelor’s degrees in business management and economics. She is a member of C&S’s DEI Council and on the FRANE (Frozen & Refrigerated Association of the

Northeast) board. She lives in Marlborough, New Hampshire, with her husband and two kids. She enjoys coaching all types of sports, her favorite being field hockey. She is also a Girl Scout leader.

THE GRIFFIN REPORT OF THE NORTHEAST • MAY 2023

Rachael Vegas BJ's Wholesale Club EVP, Chief Merchant I lead the merchandising and planning teams as well as our services portfolio. BJ's Wholesale Club has had amazing growth over the last several years that offers us the opportunity and challenge to bring our value proposition to more members.

Katie Zapata FreshDirect VP, Brand Marketing I’ve had the privilege of working for FreshDirect for more than nine years and what I love most about my job is that every day is different. The most challenging part of my job is also the most rewarding. There are always new obstacles, new competitors, new changes in the market – all of which are

Karri Zwirlein Tops Markets Director of Bakery, Deli and Prepared Foods I am currently in my 30th year with Tops Markets, with the last five years in my current role. I find the most rewarding part of this position is bringing people along with me, developing leaders and helping others find their path. The

45

We will answer that challenge with one of the rewarding parts of my job, the ability to collaborate with an outstanding group of leaders and team members to execute our strategic vision, drive value for our members and inspire them with the unexpected.

I am privileged to have had many mentors throughout my career and would be remiss to name just one. I am particularly grateful to the many women, leaders and colleagues, who championed my development and offered valuable guidance and support. I maintained these relationships as I have moved across organizations and evolved through different roles.

It is important to me to pay it forward. I mentor and network with many

former colleagues and amazing people who I have had the fortune to know and work with along my journey. Some of these leaders work on my team today.

I encourage all rising professionals to build and maintain an authentic network of leaders throughout their journey. These mentors and sources of inspiration may come from different roles and may ultimately take a different path than you. Seek out perspectives from people who think differently then you and who also understand your strengths and developmental priorities.

interesting and keep me on my toes.

In my current role, I manage brand strategy and planning, creative, photography, content and public relations and oversee agency partners.

In previous roles at the company, I’ve led merchandise planning and site programming, building integrated campaigns to grow customer penetration and sales.

I’ve been fortunate enough to have worked with many strong, independent women who mentored and supported me throughout my career. My advice to up-and-coming professionals is to always believe in yourself and lift up those around you. The strongest people I know are

constantly looking for ways to teach, inspire and advocate for others.

One defining moment in my career was the launch of FreshDirect’s charitable partnership with NY Common Pantry. In its first year, my team’s efforts raised $3 million in customer donations to help fight hunger in NYC. I am also proud to have recently rolled out a new brand purpose, with the new campaign platform, “Food that delivers you.” This platform is the first step in a modern refresh for our 20-year-old brand. It is so rewarding to see all of the team’s hard work and dedication come to life in the market.

greatest challenge – finding mutually beneficial solutions – has been made easier with the partnerships that I've built.

I have had many mentors who have guided me through my career. I've been fortunate to have a couple strong women bring me along and guide me on my path. I've been blessed with executive leadership who really know and trust me but, more importantly, care and take the time to develop me.

The relationships I've built with brokers and suppliers have also gifted some incredible mentors that I can always count on.

A defining moment in my career came in November 2020, at the height

of the pandemic, when I was diagnosed with an aggressive form of breast cancer. I spent the first half of 2021 doing chemo and I was fortunate that I was allowed to work remotely during that time.

Working kept my mind busy and I learned some valuable lessons that others could benefit from. Keep things in perspective. A positive attitude does make a difference. Ask for help (I was never good at this before). Trust your gut. Listen to your body...rest when you need to, fight when you are able to and never give up.

18th Annual

THE SHELBY SHELBY-- GRIFFIN REPORT

Shelby Publishing has expanded its popular Women of Influence section from the Northeast to the other four regions of the nation. Look for the following outstanding female leaders from across the country to be featured in our May editions…

MIDWEST Liz Bleakley Laura Boitnott Lauren Brown Carrol Cheatwood Julie Companey Alicia Cook Amy Cossey Kerri Dishman Erin Fleckenstein Lindsey Hickey Jennifer Hopper Heidi Huff Haley Johnson Tara Larson Emily Mallahan Darlene Murphy Laura Dierberg Padousis Kristin Popp Jena Sowers Donna Tweeten Georgia Van Gundy Bridget Wasser Kristin Williams Mandi Woodworth Ozlem Worpel Lindsey Ziegler

SOUTHEAST Crystal Ackerman Jesi Allen Brandi Appell Tracy Aquila Ginger Atkins Harley Breaux Susan Brosnan Caroline Catoe Gwen Christon Lora Coggins Amber Cramer Jennyfer Dickenson Jennifer Enoch Sandi Ford Jennifer Holmes Heidi Huff Linda Johnson Lauren Kennedy Adrienne Khomphengchan Megan Kiersey Jennipher Landry Jackie LaPointe Erin McCulloch-Crume Sierra Merritt Kellee Miller Sarah Montgomery Brooke Rice Sally Robinson Andrea Rodriguez Deborah Sabo

Marygrace Sexton Jennifer Sierk Rene Stai Terri Templin Karen Watkins Ginger West Jenny Zabaneh SOUTHWEST Melanie Bauman Stephanie Bazan Noma Burr Samantha Bustillo Julie Companey Shannon Flowers Laura Gump Meggie Giancola Carolyn Gouldthorpe Merrilee Kick Becca May Casey Piatt Amy Pinkerton Dwana Day Robertson Elysia Trevino-Gonzales Kara Watson Tracy Watson WEST Angelina Alcantar Heesook Alden Delaney Bashaw

Samantha Bertoncini Katrina Brooks Lori Brown Rebecca Calvin Megan Campos Alondra Carcamo Amanda Cuellar Abby Ellis Shannon Flowers Faith Garrard Angel Gonzalez Liz Gustafson Michelle Larson Yvonne Manganaro Natalie Merienne Sunny Reelhorn Parr Clara Lahlouh Paye Kristin Peters Subriana Pierce Casey Platt Veronica Rios Angela Seibel Denise Singler Mindi Tamparong Kelly Vlahakis-Hanks Caitlin Weins Simone Hadley Wilson June Wong Sonig Yirikian