Kaleidoscope A Colorful Look at Life After 50
Fall 2018
Published By: Sauk Valley Media
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Kaleidoscope Fall 2018
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WHAT’S INSIDE Publisher: Don T. Bricker General Manager/ Advertising Director: Jennifer Heintzelman Advertising Sales: Luke Eisenberg
Dentist offers care for people in need around the world..................... Pages 4-6 Farmer, local couple bring meat market back to Rock Falls.............. Pages 8-10 Ashton mechanic works well with his community............................ Page 11-12 Travel consultant has made dreams come true for decades............Pages 13-15
Editors: Lucas Pauley Rusty Schrader Page Design: Lucas Pauley
Articles and advertisements are the property of Sauk Valley Media, P.O. Box 498, Sterling, IL 61081, 815-625-3600. No portion of this publication may be reproduced without the written consent of the publisher. Ad content is not the responsibility of Sauk Valley Media. The information in this guide is believed to be accurate; however, Sauk Valley Media cannot and does not guarantee its accuracy. Sauk Valley Media cannot and will not be held liable for the quality or performance of goods and services provided by advertisers listed in any portion of this magazine.
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Kaleidoscope Fall 2018
A special kind of smile Dentist helps those in need of dental care in other nations BY PHILLIP HARTMAN For Kaleidoscope
CLINTON, Iowa – Several years ago, Dr. Michael Callan found himself feeling like an orphan – and soon after, was inspired to help actual orphans worldwide. “My mom died in 1999, and my dad in 2005,” the 56-yearold Clinton-based dentist said of how he began working with the Medical Teams International group to provide dental services overseas. After his father’s death, he heard a speaker at the Church of the Open Door in Clinton discuss an orphaned boy who had been raised in the jungle by monkeys. “I though, what if I went and
helped real orphans?” Callan recalled. In 2006, the dentist started going to a group of orphanages in Cambodia through Medical Teams International. Callan said the group is similar to Doctors without Borders, an international, non-governmental, humanitarian medical organization best known for its projects in conflict zones and countries affected by endemic diseases. Now, Callan generally travels every November to Cambodia and every February to the Philippines. He’s also spent time in Kenya and Haiti, providing general dental care. “I go two to three times a
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Michael Callan usually travels every November to Cambodia and every February to the Philippines, and has spent time in Kenya and Haiti, providing general dental care. year. We’re working on a trip to an orphanage in Mexico,” Callan said. The road to assisting people with dental health started early for Callan, who grew up in Dubuque, Iowa. He said a
family friend was an orthodontist. “My dad wanted me to be a radiologist. He forgave me later on,” Callan joked. SMILE continued on 64
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Graduating in 1988 from dental school at the University of Michigan, Callan has worked as a dentist for 30 years, and an orthodontist for 27 of those. He now runs Michael A. Callan DDS, MS and PC in Clinton. He’s also passing on what he’s learned, teaching orthodontic and pediatric dentistry classes every Monday at the University of Iowa in Iowa City. Pediatric dentistry is a focus of Callan’s overseas work, which he calls missionary dentistry. “They need a general dentist. We generally go to orphanages or really impoverished areas. We give lessons on good dental hygiene, and how to clean teeth. We’re not able to do bridges. I can take out a front tooth,” Callan said. Medical Teams International works with an in-country partner to provide services. Callan also has worked with other churches in the U.S., such as the Archdiocese of Joliet, sending a medical dental team to the Philippines. The children whom Callan helps often don’t start as orphans. “By the time they get to the orphanage, they’re in rough shape. Often, they have rice, fish, and some vegetables, but there’s not a lot of money for things that are hard
Submitted
Callan’s daughters, Laura and Katie, are both missionary dentistry members. on teeth. In Third World countries, they’ll chew on a sugar cane stalk,” Callan said. Callan and his wife, Lauri, have three children, Katie, 28, Laura, 26, and Will, 23. “My daughters are both missionary dentistry team members,” Callan said. While all the people he helps are special there’s usually at least one on every trip who touches Callan’s heart. He recalled one little girl who had a cleft lip and cleft
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Kaleidoscope Fall 2018
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Dale Pfundstein will pick out five to six Angus cattle every week to process for The Butcher Shop in Rock Falls. He owns the business with Ken and Pattie Farley of Chadwick.
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Straight from the farm Local farmer raises cattle for reopened butcher shop BY JESSIE KERN For Kaleidoscope
ROCK FALLS – The Butcher Shop is back and serving quality meat to the community after closing almost 10 years ago. David Hoffman was forced to close The Butcher Shop, 3309 W. Rock Falls Road, back in 2009 due to a recession. The Butcher Shop was part of the Rock River Provision meat distributor and the family business had been running for more than 50 years. Fast forward nearly a decade and three locals decided to pick up where the business left off and bring back a local source for quality meat, with Dale Pfundstein utilizing
cattle from his own farm. Pfundstein, 65, brought the idea to his livestock nutritionist, Kent Farley and wife Pattie of Chadwick. Together the three re-opened the shop and the response has been good so far. “The people are unbelievable [and] supportive of the butcher shop, because I’ve raised cattle all my life,” Pfundstein said. Pfundstein said he considered opening a restaurant, but decided on a butcher shop so that he could provide restaurants with meat. He said The Butcher Shop has been providing Triple P BBQ, 3312 W. Rock Falls Road, with most of its meat. “I’m still running the farm
Alex T. Paschal/apaschal@saukvalley.com
If it comes from a cow, chances are The Butcher Shop in Rock Falls has it. and the butcher shop,” Pfundstein said. “I’ve got good employees and my son at the farm and then I’ve got Pattie at the butcher shop.” Pattie Farley said reopening The Butcher Shop has been a lot but fun overall. She said she and her husband had
to think about the idea for a while, but ultimately decided to go into business with Pfundstein. “It’s progressing well,” Farley said. “We have a good team; we have good employees.” FARM continued on 104
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FARM
The Butcher Shop
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Farley said the retail is easier than wholesale, but they have been trying to expand to sell to other restaurants. “We’ve done taste tests at restaurants,” Pfundstein said. “You take my burger compared to what they were using and there’s no comparison, taste, flavor and weight.” He said the best animal you can get is the whole animal ground into the patty, rather than a certain cut. Pfundstein said he never had the opportunity to see the other side of raising cattle, and in the meat business he has been learning more every day. Farley said construction and regulations were the harder aspects of re-opening the business, but the group has been able to overcome any hiccups in the process. “It’s a whole learning process,” Farley said. “Well the farm is your own business, it’s kind of the same thing,” Pfundstein said. “You have your regulations on the farm like you have regulations here.” Pfundstein said regulations for The Butcher Shop are stricter than for the farm, but they have made it work. He said most grocery stores sell fresh meat, but The Butcher Shop sells fresh and frozen. He said the way meat is aged affects the flavor, whether it is hung to
Address: 3309 W. Rock Falls Road, Rock Falls Phone: 815-632-3931 Email: thebutchershopsrf@gmail.com Online: butchershopllc.com and Facebook Hours: 9 a.m. to 6 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturday age or put in a box to age. “There’s wet aging and there’s dry aging. Ours is dry aged 21 to 28 days,” Pfundstein said. “A box is just cut the piece up, put it in the box and ship it.” He said when the meat is hung to age the blood and juices drip down, but when it’s aged in a box the meat sits in the blood and juices. “We do get some box meat in but not very much,” Pfundstein said. “It’s mainly all mine.” He said his farm typically has around 14,000 head of cattle at any one time. The Butcher Shop is currently focused on growing, as many people are still unaware it has re-opened. “[We’re] just trying to grow and get more customers, because we still have people who don’t know we’re here,” Farley said. She said some people are confused about the business – one group of women came in asking if they sold sandwiches.
“People think it’s just for the restaurant or don’t know it’s open,” Pfundstein said. “It’s still getting the word around.” He said business picked up for the summer because it is barbecue season. “I told Patti after Memorial Day weekend, ‘Boy, it’d be nice to have Memorial Day weekend every weekend,’ because people really stocked up,” he said. “Of course, we had graduation at the same time, too.” Pfundstein said beef is most popular among customers, especially filet mignon and rib-eyes. He said reopening hasn’t been easy, but the people are happy to see the shop back up and running. Farley said that through the process of reopening, they have met a lot of new people and made some new friends, and it’s been fun“to see the people that come in, the customers that come in, and to hear their stories.” Pfundstein was a previous board member of the Illinois Beef Association, and his family has been nominated for the Family of the Year Award. He said on top of running the farm and The Butcher Shop, his son runs a cow and calf operation and they also have a compost operation, turning manure into fertilizer to sell. “When I started this I went from a plate to a platter. It’s just a few more things going on that’s all.”
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Mechanic making a difference Community embraces new auto repair shop BY LUCINDA HALL For Kaleidoscope
ASHTON – Mike Hambley, owner of Ashton Auto Repair, knows more than just a little about repairing automobiles. It’s in his DNA. “I was pretty much born with a wrench in my hand,” Hambley said. Much of what he knows was learned at the knee of his father who owned a repair shop when Hambley, 50, was just a child. In many respects, he was a natural at mastering the details of being a mechanic, while taking classes over the years to keep up with the changing facets of the business. It wasn’t until September 2017, that he decided after more than 25 years as a mechanic in Amboy to try his
Ashton Auto Repair Address: 507 Cartwright Ave., Ashton Phone: 815-453-2770 Hours: 8 a.m. to 5 p.m. Monday through Friday; Saturdays by appointment Online: Facebook hand at owning his own business. The building, at 507 Cartwright Ave., in Ashton, had set empty for several years. When it was put up for auction, he and his wife, Lana, decided to give it a try. “We wanted to be careful,” he said. “See how the first year went and take little bitty steps.” The results have been more than gratifying. “The community has been fantastic,” he said. “We started the business with hopes to be in it for the long haul. The community has been awe-
Alex T. Paschal/apaschal@saukvalley.com
Mike Hambley, owner of Ashton Automotive Repair, recently purchased a tow truck to help expand his business in Ashton. some and the city has welcomed us with open arms.” The business offers everything from oil changes to engine and transmission repair, as well as air conditioning work, tires and towing. Much of his success has been based on the simple
theory of providing quality work at reasonable prices, and that formula appears to be working. And, he’s doing it locally – a real convenience in a community of around 1,000 people. MECHANIC continued on 124
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“I have many people happy they can drop their car off, walk to work and come back after work and pick up their car – done and ready to go,” he said. “I do the work right the first time and try to keep my prices reasonable.” What’s more, he works with the village to provide maintenance for the fire trucks, ambulance, school buses and plow trucks to ensure all the vehicles are in top shape and pass all safety inspections. “It makes me feel good that the community is safer and their vehicles are working well,” he said. For now, it is still a family operation. Hambley does all the repair work. His daughter, April Miller, helps with the administrative side of the business as well as insurance claims as needed. He continues to purchase new equipment as the business grows, including a tow truck. “I bought the truck to help customers out,” he said. “Now, I have the added convenience of being able to tow vehicles in for repairs and save customers extra costs.” He is eager to please. That includes working weekend hours if a customer
Alex T. Paschal/apaschal@saukvalley.com
Hambley has the equipment to mount and balance tires of all sizes in the shop. has an immediate need. Recently, there was just such an occasion. A customer purchased a RV the day before a holiday weekend and was hoping to take a trip in it, but needed new tires. Hambley was quick to help and his customer was motoring away the next day as planned. Another time, an older lady called needing her car washed.
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Gateway gets you there Travel company has adapted with changes in industry over the years BY LUCINDA HALL For Kaleidoscope
CLINTON, Iowa – As a certified travel consultant and accredited cruise counselor for Gateway Travel and Cruise in Clinton, Iowa, Mary Jo Dopson has assisted thousands on their quest for that special personal or business destination. Fresh out of college in 1984 and just 22, Dopson joined Gateway Travel, not knowing that she had landed her dream job.That was 34 years ago and she has been a part of an industry that has undergone significant changes and redefined itself to meet people’s needs in an ever-changing travel environment.
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Denise Mangin (left), Stacey Schroeder, Jackie Gerlach and Mary Jo Dopson stand in front of GATEWAY continued on 154 Gateway Travel and Cruise in Clinton.
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Kaleidoscope Fall 2018
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Gateway Travel and Cruise
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Gateway Travel and Cruise has an enviable history. Established in 1945, it has been in business for almost three-quarters of a century. Early on, coordinating train transportation was a primary business focus. Today, the business is owned by father and daughter, Robert and Stacey Schroeder, and the array of services and programs offered is practically endless. The availability of online travel options has been the demise of many travel companies over the past 2 decades, but not so with Gateway Travel. “Travel agents might seem like relics from another era,” Dopson said. “I believe Gateway has survived because we keep reinventing ourselves to fit the travel needs of our area.” The most defining event happened Sept. 11, 2001. “The world and Gateway Travel really did stop spinning on Sept. 11,” she said. “We did out best to find rental cars, hotels or return flight for stranded passengers.” In the aftermath, unimagined changes and regulations changed the dynamics of travel and threatened the viability of the agency, resulting in a staff reduction and significant profit loses. “But America is resilient and America got moving again,” she said. The company differentiates itself by helping clients navigate the complex travel and internet jargon with a team approach. In addition to the Schroeders and Dopson, Jackie Gerlach supports clients as a travel concierge to answer questions, helping to ensure travelers are comfortable with all their travel specificsm while and Denise Mangin handles the bookkeeping and accounting details. So, what can a travel professional provide? “There are some things technology can’t replicate and the personal touch is one of them,” Dopson said. “I love
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Gateway Travel and Cruise has been in business since 1945. the internet and couldn’t live without it. But a travel agent can give you advice and personal attention. We’re there to answer your questions and we really do care. We want to have a relationship with our customers.” Novices beware. “The internet can cause illusions and confusions. On travel sites, every cruise and resort looks like paradise. With a travel agent, you’ll know who you are booking through and just where your money is going.” she said. “We want all our trips to add up to a great experience at a great price.” What’s more, agents can save clients money in the long run, find exactly what they’re looking for and keep travel dollars in the local economy. Agencies, as professionals, have access to perks and resources that allow them to enhance clients’ travel not found on online sites. Perhaps most important, should travelers encounter any difficulties, Gateway Travel is the go-to resource to help resolve any issues, regardless of the destination. Today, the agency offers everything from day trips to Chicago Cubs games, to group foreign travel. A quick visit to the website shows trips for 2018 and into 2019, including Navy Pier and Mall of America. How about a spring trip to Savanah and Charleston? There are also
group trips planned to Ireland, London and Scotland. The ever-growing requests for both domestic and international destination weddings has become increasingly trendy. Gateway Travel can coordinate just about every detail except cutting the cake. And don’t forget the honeymoon and special anniversary get-a-ways. Also popular
are bachelor and bachelorette destination parties. Cruises are a specialty of the agency. Whether travelers want to stay close to home or venture internationally, Gateway Travel offers expert planning for luxury, river and ocean cruises. Current popular destinations are Cancun and Alaska. Quebec City is also a favorite suggestion as it has the charm of France without the long plane travel. Dopson’s picks for new places to see are Cuba and Iceland. “They are both secret gems, alive with history,” she said. “People should see them now before they get too busy. Tourism has a way of changing a country.”
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