Physiotherapy Practice Top Performer Flipbook Shadow Accounting 3.6.2026

Most Accurate Financial Benchmarks Exclusive Non-Financial KPI Data Top Performer Reporting Achieve top performance at every stage of your Physiotherapy Practice life cycle Start │ Buy │Invest Grow │ Improve Value │Succession │Exit

Start │ Buy │ Invest Prevent buyer/successor remorse

Identify industry strongest/weakest drivers

Access most accurate Formalise a Top industry financial Performer Plan benchmarks & exclusive non-financial KPI data

Top 3 Physio Concerns Where does your practice sit?

1. Impact of losing key staff 62% would experience a moderate to significant impact and 59% are concerned

2. Principal Physiotherapist Reliance 38% have a high to very high reliance

3. Cash & capital to fund investments 17% have enough to fund investment aspirations

Weakest Driver for Physios?

Profitability

Most Accurate Industry Benchmarks Extensive financial/non-financial data: Physiotherapy Services Earnings before interest and taxation (EBIT) as a percentage of gross fees after partner(s) salaries

Fair market value business valuation multiples (sourced from a trusted and reliable business valuation tool)

Industry Average: 12.8%

Industry Average: 4.01

Industry Benchmark: 26.5%

Industry Benchmark: 4.80

Average of the top 20%

Average of the top 20%

Improvement Opportunity:

Improvement Opportunity:

107%

19.7%

Grow │Improve • Source reliable benchmarking data • Identify improvement opportunities • Benchmark your practice against industry Top Performers • Compare Non-Financial KPIs o 82 Risk-Profit-Value Drivers • Implement improvement action items o Profitable growth o Productivity & efficiencies • Fund your growth & succession o 29.8% of Physiotherapy practices have adequate funding lines

Profitability is the biggest Improvement Opportunity 107%

To succeed you need to understand key drivers…

33% of Physiotherapy practice owners know and actively manage their profit KPIs

Short waiting times Industry #1 profit driver 90.1% of top performer practices have less than 10-minute patient waiting times

94.7% - have good to very high patient loyalty

Non-Financial KPI stats Compare your practice against 82 Physiotherapy KPIs, start with these…

90.4% - have secure mid to long term premises 67% - had a premises fit-out in the last 3 years 64.9% - are losing patients to clinics with more

advanced clinical skills / new technologies

43.4% - using best practice management systems

to speed up notes and improve diagnostics

27.6% - use a CRM system for promotional and

marketing activities

Profitable Growth Action Items Any practice can grow, but is your growth profitable?

Productivity & Efficiencies Action Items Generate more with existing resources to be a Top Performer

Value │ Succession │ Exit Exposure to Artificial Intelligence Determine the current & true value of your practice Manage formal succession planning to grow wealth in & outside your practice Attain value needed to achieve financial independence

AI: Risk or Opportunity?

Automated clinical notes & letters, smart triage, scheduling optimisation, knowledge support for clinicians, practice performance insights…

Rapid advances in AI are a significant risk to all enterprises

Know the risks to ensure AI will have a positive impact on your practice

Value your Business

• True value & value needed at exit • Small-Family-SME Business Valuations White Paper Insight: o

42% of SME owners don’t know what their business is worth

• 13.9% of practice owners have strategies in place to optimise value • 23.4% say practice is easy to sell • Hidden risk - Personal Goodwill

Case Study Personal Goodwill Who owns your patients?

Case Study Insights

“The business had no documented succession plan. Shareholder & staff agreements did not address key succession risks such as personal goodwill. The share sale was deferred.”

Succession Planning

14.9% of practices are actively managing plans focused on patient transition & successor mentoring

Essentials Plan well in advance

• Is internal business succession planning the way forward?

Aligned, shared vision

• Increasing the number of FTE Physiotherapists = more profits + higher values

Top Performer plan Annual revaluation Sounding board support Financial independence

Internal Business Succession Planning THE solution to fix the industry’s top concern & weakest driver!

Internal Succession Engage & grow Physiotherapists

Attract with performance rewards

Develop business & soft skills

Retain with ownership pathways

Succession, Sale or Exit

Be sale ready at any time & exit without seller remorse

10.1% of practices have documented succession plans and these plans are being reviewed regularly

Planning & Accountability Support 85.1% of practices are just starting to plan, or have no formal business plans SME research confirms owners need a sounding board they can turn to & trust to reduce risks, improve business performance & quality of life

Peak Performance Start now - you only need 1 hour!

Complete a Risk-Profit-Value Driver analysis • Why do the analysis? o Lower risks & secure funding o Discover profitable growth opportunities o Identify key strengths/weaknesses o Leverage the power of non-financial KPIs • Attend a Top Performer Workshop • Scorecard, Top Performer Report & improvement action items

Our vision & goals

Smart data to achieve top performance Highly respected & trusted advisory practice Industry thought leaders SME data mining specialists Most accurate industry financial & valuation benchmarks Exclusive, scalable AUS/NZ non-financial KPI data Helping our clients become an industry Top Performer

Jake McElwaine

Chartered Accountant P: 02 5541 1260 E: jake@shadowacct.com.au

Exclusive & Scalable Data Opportunities