Most Accurate Financial Benchmarks
Non-Financial KPI Data Top Performer Reporting
Achieve top performance at every stage of your Physiotherapy Practice life cycle
Start │ Buy │ Invest
Prevent buyer/successor remorse
Identify industry strongest/weakest drivers Access most accurate industry financial benchmarks & exclusive non-financial KPI data
Formalise a Top Performer Plan
Top 3 Physio Concerns
Where does your practice sit?
1. Impact of losing key staff
62% would experience a moderate to significant impact and 59% are concerned
2. Principal Physiotherapist Reliance
38% have a high to very high reliance
3. Cash & capital to fund investments
17% have enough to fund investment aspirations
Weakest Driver for Physios? Profitability
Most Accurate Industry Benchmarks
Extensive financial/non-financial data: Physiotherapy Services
Earnings before interest and taxation (EBIT) as a percentage of gross fees after partner(s) salaries
Fair market value business valuation multiples (sourced from a trusted and reliable business valuation tool)
Industry Average: 12.8% Industry Benchmark: 26.5%
Average of the top 20% Improvement Opportunity:
4.01
Grow │Improve
• Source reliable benchmarking data
• Identify improvement opportunities
• Benchmark your practice against industry Top Performers
• Compare Non-Financial KPIs
o 82 Risk-Profit-Value Drivers
• Implement improvement action items
o Profitable growth
o Productivity & efficiencies
• Fund your growth & succession
o 29.8% of Physiotherapy practices have adequate funding lines
Profitability is the biggest Improvement Opportunity 107%
To succeed you need to understand key drivers…
33% of Physiotherapy practice owners know and actively manage their profit KPIs
Short waiting times
Industry #1 profit driver
90.1% of top performer practices have less than 10-minute patient waiting times
94.7% - have good to very high patient loyalty
Non-Financial KPI stats
Compare your practice against 82 Physiotherapy KPIs, start with these…
90.4% - have secure mid to long term premises
67% - had a premises fit-out in the last 3 years
64.9% - are losing patients to clinics with more advanced clinical skills / new technologies
43.4% - using best practice management systems to speed up notes and improve diagnostics
27.6% - use a CRM system for promotional and marketing activities
Profitable Growth Action Items
Any practice can grow, but is your growth profitable?
Productivity & Efficiencies Action Items
Generate more with existing resources to be a Top Performer
Value │ Succession │ Exit
Exposure to Artificial Intelligence
Determine the current & true value of your practice
Manage formal succession planning to grow wealth in & outside your practice
Attain value needed to achieve financial independence
AI: Risk or Opportunity?
Automated clinical notes & letters, smart triage, scheduling optimisation, knowledge support for clinicians, practice performance insights…
Rapid advances in AI are a significant risk to all enterprises
Value your Business
• True value & value needed at exit
• Small-Family-SME Business Valuations White Paper Insight:
o 42% of SME owners don’t know what their business is worth
• 13.9% of practice owners have strategies in place to optimise value
• 23.4% say practice is easy to sell
• Hidden risk - Personal Goodwill
Case Study Personal Goodwill
Who owns your patients?
Case Study Insights
“The business had no documented succession plan. Shareholder & staff agreements did not address key succession risks such as personal goodwill. The share sale was deferred.”
Succession Planning
14.9% of practices are actively managing plans focused on patient transition & successor mentoring
• Is internal business succession planning the way forward?
• Increasing the number of FTE Physiotherapists = more profits + higher values
Essentials
Plan well in advance
Aligned, shared vision
Top Performer plan
Annual revaluation
Sounding board support
Financial independence
Internal Business Succession Planning
THE solution to fix the industry’s top concern & weakest driver!
Internal
Succession
Physiotherapists Attract with performance rewards Develop business & soft skills Retain with ownership pathways
Engage & grow
Succession, Sale or Exit
Be sale ready at any time & exit without seller remorse
10.1% of practices have documented succession plans and these plans are being reviewed regularly
Planning & Accountability Support
85.1% of practices are just starting to plan, or have no formal business plans
SME research confirms owners need a sounding board they can turn to & trust to reduce risks, improve business performance & quality of life
Peak Performance
Start now - you only need 1 hour!
Complete a Risk-Profit-Value Driver analysis
• Why do the analysis?
o Lower risks & secure funding
o Discover profitable growth opportunities
o Identify key strengths/weaknesses
o Leverage the power of non-financial KPIs
• Attend a Top Performer Workshop
• Scorecard, Top Performer Report & improvement action items
Our vision & goals
Smart data to achieve top performance
Highly respected & trusted advisory practice
Industry thought leaders
SME data mining specialists
Most accurate industry financial & valuation benchmarks
Exclusive, scalable AUS/NZ non-financial KPI data
Helping our clients become an industry Top Performer
