SHARE FAMILY & COMMUNITY SERVICES SOCIETY
STRATEGIC PLAN | 2021-2024
STRATEGIC PLAN
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2021-2024
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WE MUST OPEN THE DOORS AND WE MUST SEE TO IT THEY REMAIN OPEN, SO THAT OTHERS CAN PASS THROUGH. – Rosemary Brown
MESSAGE FROM OUR BOARD CHAIR AND CEO SHARE Family & Community Services Society (“SHARE”) began when Gertie Grosser, our founder, noticed neighbours in need and set out to help. Now, almost 50 year later, SHARE is still here, helping our community. Today SHARE serves over 22,000 people each year, primarily across Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra. Our broad range of supports are rooted in helping people during times of vulnerability. By wrapping our services around our community members, we help them achieve their best possible outcomes. Whether you are experiencing a financial need, a mental health concern, struggling with substance use or addiction, if you are a senior in need of assistance, a newcomer or refugee, or a child or youth with special needs, SHARE is here to help. We know there is still so much more work to do. The COVID-19 pandemic, the affordable housing
crisis, and the opioid crisis have all disproportionately affected the vulnerable members of our community. These are challenges we must face together, and the coming years are an opportunity to ensure that everyone, regardless of income, race, culture, ability or wellness, has the opportunity to thrive in our community. SHARE’s Strategic Plan for 2021-2024 reflects this ambition. We would like to thank the many stakeholders who contributed to this plan. The priorities listed are a direct response to the feedback we received from the remarkable individuals and families we support, our wonderful volunteers, and our amazing staff team. We look forward to continuing our work to connect, engage and strengthen the TriCities community. As we meet the challenges and opportunities ahead, we are grateful to have you with us on this journey. Thank you.
CLAIRE MACLEAN
CHIEF EXECUTIVE OFFICER
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STRATEGIC PLAN
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2021-2024
MARVIN SHUNG
CHAIR, BOARD OF DIRECTORS
STRATEGIC PLAN
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2021-2024
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OUR MISSION, VISION, VALUES VISION
Our vision is a strong community that welcomes everyone to live, participate, contribute, and reach their full potential.
MISSION
SHARE exists to connect, engage, and strengthen individuals and families.
VALUES COLLABORATION
We value and support collaboration that builds respect, trust, and relationships with each individual and with the community.
GENEROSITY
We are generous when we act unconditionally, without judgement, and without prejudice.
INCLUSION
We work to strengthen each individual we serve, as well as the services themselves, the agency and our community: everyone is welcomed and everyone belongs.
HOPE
We act with hope when we find a way forward, drawing on our resilience, abundance, creativity and innovation.
INTEGRITY
We act with honesty and transparency: acting in the best interest of clients, each other and the agency, making evidence-based, unbiased decisions.
STRENGTH BASED
We acknowledge and build on the strengths of each individual and each family.
WE ARE CONSTITUTED SO THAT SIMPLE ACTS OF KINDNESS, SUCH AS GIVING TO CHARITY OR EXPRESSING GRATITUDE, HAVE A POSITIVE EFFECT ON OUR LONG-TERM MOODS. THE KEY TO THE HAPPY LIFE, IT SEEMS, IS THE GOOD LIFE: A LIFE WITH SUSTAINED RELATIONSHIPS, CHALLENGING WORK, AND CONNECTIONS TO COMMUNITY. – Paul Bloom
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STRATEGIC PLAN
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2021-2024
STRATEGIC PLAN
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2021-2024
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2021-2024 STRATEGIC PRIORITIES FOR SHARE
2021-2024
STRATEGIC PRIORITIES FOR SHARE GOAL: THE NEEDS OF THOSE WE SERVE ARE AT THE CENTRE OF EVERYTHING WE DO
GOAL: WE HAVE THE FOUNDATION TO ACHIEVE SERVICE AND ORGANIZATIONAL EXCELLENCE
PRIORITY #1:
PRIORITY #4:
We will actively work to address unmet needs in the TriCities community
We will pursue financial sustainability of our services
PRIORITY #2:
PRIORITY #5:
PRIORITY #3:
PRIORITY #6:
We will wrap our breadth of services around people we serve to achieve their best outcomes Our services will be easily accessible for members of the community
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STRATEGIC PLAN
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2021-2024
We will attract, engage, develop and retain talented people to support optimal service delivery We will leverage technology to improve the user experience for people we serve and our employees
STRATEGIC PLAN
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2021-2024
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2021-2024 STRATEGIC PRIORITIES FOR SHARE
GOAL: WE HAVE A CULTURE OF INCLUSION AND COLLABORATION
LOOKING FORWARD
We are excited to work with you in the months and years ahead to achieve these goals, and continue to support our TriCities community. To learn more about opportunities to get involved as a volunteer or a donor, please go to https://sharesociety.ca/take-action. Thank you for your partnership and your commitment to all those who live in our community.
PRIORITY #7:
We will seek to remove barriers at SHARE for those who have been historically oppressed, or identify as belonging to a marginalized group
PRIORITY #8:
We will support meaningful cross-program connections and communication for people we serve and throughout our organization
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STRATEGIC PLAN
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2021-2024
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2021-2024
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“I’ve been considering the phrase “all my relations” for some time now. It’s hugely important. It’s our saving grace in the end. It points to the truth that we are all related, that we are all connected, that we all belong to each other. The most important word is “all.” Not just those who look like me, sing like me, dance like me, speak like me, pray like me or behave like me. ALL my relations. That means every person, just as it means every rock, mineral, blade of grass and creature. We live because everything else does. If we were to choose collectively to live that teaching, the energy of our change of consciousness would heal each of us- and heal the planet.” – Richard Wagamese
www.sharesociety.ca
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STRATEGIC PLAN
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2021-2024