10 essential Cabin Crew skills and qualities you will need to get a job

Cabin Crew Skills & Qualities

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Flight attendants are expected to be prim at all times as they care for passengers all through the air journey.

However, they undergo strenuous training, which would range between six months to more than a year. They learn technical skills related to the aircraft industry and how to cater to the passengers’ needs onboard the ight. Read on to know more about the essential character skills that you need to imbibe to get hired for cabin crew jobs:

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1. Interpersonal skills Working in a ight involves conversing with people from different backgrounds, nationalities and mentalities. As a cabin crew attendant, you have to respond to their needs and take charge in an uncomfortable situation. You should form excellent working relationships with the pilot, co-workers and passengers.

2. Cheerful & friendly disposition Working in a ight involves conversing with people from different backgrounds, nationalities and mentalities. As a cabin crew attendant, you have to respond to their needs and take charge in an uncomfortable situation. You should form excellent working relationships with the pilot, co-workers and passengers.

3. Customer Service Passenger care forms an important part of cabin crew jobs, as they deal with customers all the time. Your performance reects the identity of the airline company you work for, hence, it’s essential to maintain that image and offer the best customer service.

4. Time Management You must be mindful of time and schedules when you’re working with an airline company. For example, you must reach the venue on time so that the flights can depart as per schedule, follow through the pre-flight briefing thoroughly and handle customer issues.

5. Communication Skills Flight attendants need to able to communicate with one other well to effectively handle issues. For example, all team members need to be aware of a customer has special needs and or if anyone is facing a particular medical issue. as part of the cabin crew, you must be available to spread information and answer passenger queries.

6. Teamwork Skills As mentioned above, cabin crew jobs require for you to work together as a well-knit team to complete every task. You must help other members to ensure the smooth functioning of the ight, especially in case of emergencies.

7. Well turned out looks & good health Cabin crew jobs are very demanding, and ight attendants must be alert and on-point at all times. You have to be physically and mentally healthy to take care of the passengers and be active at every beck and call. Most airlines onboard only healthy candidates.

Additionally, one has to always look presentable in their uniform.

Both men and women attendants are expected to comply with the standards set by their airline company, which affects its image as well.

8. Decision Making skills As a flight attendant, you’re expected to have quick thinking skills in times of danger. You could be in charge of new problems that you need to solve using your problem-solving skills. It could be dealing with a difficult passenger or unfavourable weather conditions; you’re always expected to perform well under pressure. In such cases, you need to take an initiative to take charge of the situations as best as you can.

9. Professionalism A flight attendant is always expected to look and act professionally at all times. The passengers depend on you for a comfortable flight, hence, you should maintain your dignity throughout the flight. You must be culturally aware to handle passengers of all backgrounds, to ensure that you are not insensitive to a passenger’s beliefs. You are expected to maintain professionalism even after the final passenger gets off at the last destination.

10. Fluent language & Mathematical Skills You must speak fluent English to communicate with foreign passengers, and Hindi to communicate with Indian passengers.

International airlines may conduct an English proficiency test to check your English-speaking skills as well. Your mathematical skills would be useful when selling inflight goods and dealing with change and currency exchange.

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