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:LQG RI a collection of case studies and learning from SHEWA-B facilitation

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Jamila Khatun, the mother of two sons Jahangir (9) and Alamgir (3), lives in Dhobaura under Mymensingh district since she got married. Her husband, who is a mason, built their own toilet long ago, but it was not sanitary.

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Jamila sees episodes of waterborne diseases going down soon within the families who maintain personal and family hygiene. â&#x20AC;&#x153;Our children are now much cleaner, healthier and hardly miss a day of schoolâ&#x20AC;? she adds.

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The community health promoter visited her house and told her that the toilet she has been using is not sanitary, though it looks nice; she also explained how to improve it. â&#x20AC;&#x153;I asked my husband to work on this immediately for the sake of our kidsâ&#x20AC;&#x2122; health and soon we had a sanitary latrineâ&#x20AC;?, Jamila continues.

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Around a year back she started attending courtyard meeting with few other women of the cluster. There she came to know about safe water, sanitation and hygiene practices. â&#x20AC;&#x153;I learned how to wash hands properly and how important it is for my kidsâ&#x20AC;&#x2122; healthâ&#x20AC;? says Jamila. â&#x20AC;&#x153;We, the mothers of young children in this cluster, are now cautious about washing our hands especially after defecation and cleaning childrenâ&#x20AC;&#x2122;s bottom and before eating or feeding our kidsâ&#x20AC;? she adds.

“Our children are now much cleaner, healthier and hardly miss a day of school”

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Referring WaterAid as an excellent coach Hasan tells, “We got the ‘coach’ when the ‘match’ is nearly finished; yet with their cordial support and encouragement we ran extra miles, accomplished major tasks in the final year and phased out the project successfully”. He believes behavioural change project like SHEWA-B should run for a longer period than it actually ran for sustained impact in the field.

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Hasan acknowledges WaterAid’s role in bringing a common understanding among all project stakeholders. “This initiative helped reduce ambiguity, harmonised relationship within parties and created an enabling environment for better implementation of the project” he adds. Hasan considers this as an important factor that brought quality in the project amplifying effective communication between staff and the community.

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With thirty five years of experience in development sector Md Hasan Ali, Executive Director of BDSC, has seen many successful development projects and was a part of many of them. “Since we got involved with SHEWA-B project in 2007, we had understanding gaps in implementation approach, administrative mechanism as well as point of coordination and cooperation” Hasan recalls. “As it was a complex multi-partite project, the lack of clarity in roles and responsibilities and operational jurisdiction gradually put up confusion and mistrust within stakes, hindering project progress” he adds.

“With WaterAid’s cordial support and encouragement we ran extra miles, accomplished major tasks in the final year and phased out the project successfully.”

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This made her capable to do her job even after the project cut-short the staff to almost half. In Mahbuba’s word, “Regular mentoring and coaching of WaterAid’s field staff has helped us to produce better output”.

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“WaterAid helped me to improve my facilitation skill, introduced new tools and techniques and demonstrated how to use them effectively to mobilise the community” she tells. Participants of the hygiene session, especially children, enjoy the session and now are more involved with the process.

Mahbuba sees the community under her jurisdiction improved a lot in terms of WaSH services and facilities in recent days. “Now I am confident enough to deal with any community development issues with my new skills and competencies”, she adds.

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Mahbuba Akhtar works as a Community Hygiene Promoter at Dhobaura union of Mymensingh district since 2007 under SHEWA-B project. She got training at the beginning focusing what needs to be done under this project, but didn’t know how to improve her facilitation skill.

â&#x20AC;&#x153;Now I am confident enough to deal with any community development issues with my new skills and competencies.â&#x20AC;?

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Shamim thinks that WaterAidâ&#x20AC;&#x2122;s capacity building support was unique and special. In his words, â&#x20AC;&#x153;It brings in quality and confidence among the frontline facilitators, eases our job as manager and has more impact on the community. WaterAidâ&#x20AC;&#x2122;s mentoring and introduction of new tools and props really helped a lot in effective community mobilisation and sustained hygiene promotion.â&#x20AC;?

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â&#x20AC;&#x153;Involvement of WaterAid as a facilitating agency increased reporting burden for us to some extendâ&#x20AC;?, Shamim says frankly. â&#x20AC;&#x153;Indeed, the process makes sure bottom and upward accountability and transparencyâ&#x20AC;?, he acknowledges.

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Shamim sees a positive change in environment that enables quality programme implementation since WaterAid joins in. â&#x20AC;&#x153;WaterAid has created access to upazila administration and played pivotal role in harmonising relationship among stakeholdersâ&#x20AC;?, he says. He believes, orientation of WatSan committees at different level has brought momentum to the project and made the local leaders more accountable to implement pro-poor WaSH programme.

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Shamim Kabir, Union Community Development Officer of CISD, has been working under SHEWA-B project since 2007 at Dhobaura in Mymensingh. His work is to supervise community health promoters and ensure quality programme implementation.

â&#x20AC;&#x153;WaterAid has created access to upazila administration and played pivotal role in harmonising relationship among stakeholders.â&#x20AC;?

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Dolly Rani Modok resides in Dhobaura of Mymensingh for over thirty years. She is blessed with two sons, two daughters and five grandchildren. She leads a seven-member action committee who plays vital role in mobilising community and creating critical hygiene awareness within the people.

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Referring to the community health promoter’s session Dolly says, “Courtyard meeting with mothers’ made them aware of the health risk of their children and created a hype that helped a lot to latrinise the community. We are happy seeing our cluster clean; we continue pushing the issue of personal and environmental hygiene within people.” Dolly adds, “Every woman in this cluster now washes their hand with soap especially after defecation and cleaning children’s bottom; unfortunately, this practice is low within males”.

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“People of this cluster are poor and it was not easy to motivate them to build sanitary latrine as they always say they can’t afford it”, Dolly tells. “I ask them, where do you get money for medicine when you get sick? If you invest that money in building toilet, you won’t be sick and your family will live a healthy life”, she adds.

“Courtyard meeting with mothers’ made them aware of the health risk of their children and created a hype that helped a lot to latrinise the community.”

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“We have 12 student brigades; all of them are really active and helps a lot to keep our campus clean”, Kibria tells. “During monthly meeting parents bring soaps and other cleansing materials that are being used by students for the whole month,” he adds.

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The school has 8 toilets with piped water supply for its 800 students and 12 teachers. Every week a hygiene session is being run by the school teachers in all classes. Kibria states, “Students have now become habituated in washing hands after coming back from toilet and before eating; the situation has now become difficult when students queue for washing hand during tiffin break”.

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Kibria got a number of hygiene messages from different workshop conducted by CISD under SHEWA-B project. “I also got some suggestion from WaterAid staff on how to improve the WaSH situation in my school”, he tells. “I always bear in mind the message- Invest more in primary school; it will reduce investment in hospital.”

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Md Golam Kibria, Headmaster of Dhobaura Model Primary School at Mymensingh, has been teaching for last 12 years. The school scored 100% pass in last primary education completion exam with 8 talent pool scholarship.

â&#x20AC;&#x153;We have 12 student brigades; all of them are really active and helps a lot to keep our campus clean.â&#x20AC;?

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As a brigade leader Arif feels his responsibility to share hygiene messages across the school as well as within their family and neighbours. â&#x20AC;&#x153;We not only maintain hygiene at our school and surroundings, we spread hygiene messages we learn from sessions to our households and neighboursâ&#x20AC;? says Arif. â&#x20AC;&#x153;We keep our eye to our family member whether they maintain personal and environmental hygiene tooâ&#x20AC;? he adds.

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â&#x20AC;&#x153;There is a calendar and roaster of duties in our school so that every student could take part in maintaining school latrine fresh and yard clean all the timeâ&#x20AC;? says Tanzida. â&#x20AC;&#x153;It is not a big task if everyone shares and does their bitâ&#x20AC;?, she adds.

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Tanzida Sarker and Md Arif Hossain are nominated student brigade leaders at Balarampur Government Primary School at Chouhali in Sirajgonj. They have frequent discussion with their friend about personal and environmental hygiene; altogether these boys and girls keep their campus clean.

â&#x20AC;&#x153;We not only maintain hygiene at our school and surroundings, we spread hygiene messages we learn to our households and neighbours.â&#x20AC;?

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After getting the lists the UP planned to install around 600 latrines this year. “We are allocating our resources to support poor families to install latrines consulting the list” Swapan mentions. “We are confident to achieve universal sanitation coverage within shortest possible time according to our WaSH plan” he adds.

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“Based on the current WaSH situation we realised that affordability is one of the major obstacles for universal sanitation coverage” says Swapan. “I asked my council to prepare ward-wise lists of hardcore poor families and households without latrine so that we can have an integrated WaSH plan to support them” he adds.

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Swapan Kumar Das is the elected Chairman of Chandaikona union parishad under Raigonj upazila of Sirajgonj district. After being elected as UP Chairman last year he took part in the WatSan committee orientation session facilitated by WaterAid and PPD. “I and my council got clear understanding on roles and responsibilities of WatSan committee from the session” Swapan tells.

â&#x20AC;&#x153;We are allocating our resources to support poor families to install latrines consulting our hardcore poor list.â&#x20AC;?

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“Now every household of this village has handwashing device and everyone wash their hand properly in critical times” Shahinur tells proudly.

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Two months back, ignited households of the village planned set up hand washing device at their homestead. They talked to Mr Golam Mir, the local UP member, to help them out and he agreed to provide 50% of the total cost of the device. Shahinur says, “We brought this device selling eggs and milk. Mir himself is not a rich man but his willingness to serve his people drove him to this venture.”

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The villagers came to know of personal and environmental hygiene first in October 2011 when the respective CHP start session with the villagers. “Now we know how and when to wash hands, when to clean household yards and surroundings’ tells Shahinur. “But, we didn’t have appropriate appliances to ensure handwashing, which is an essential prerequisite for maintaining personal hygiene” she adds.

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Shahinur Begum is the leader of community action committee at Bindaha, an island like village surrounded by the Jamuna under Sirajgonj district.

Most of the 85 households in the village are very poor and seasonal farmers; cow raring and weaving are the most off-season occupations.

â&#x20AC;&#x153;Now every household of this village has handwashing device and everyone wash their hand properly in critical times.â&#x20AC;?

OHDUQLQJ IURP WKH ILHOG » Introduction of a national agency like WaterAid in a mediating role in a multi-partite project like SHEWA-B brings better and quicker outputs. Usually local NGOs do not always hold the position to make government agencies understand the need and reality at the ground. » Audience-specific and up to date BCC tools and techniques help a lot in effective community mobilisation. They not only stimulate frontline staff but also ensure active involvement of community and sustained hygiene practice. » Inclusion of males in hygiene campaigns might add more value in overall success of community mobilisation and hygiene promotion. » Targeting school for hygiene campaign brings effective and sustained hygiene practice in the society. Kids are best motivators for elders and parents for making environment liveable. » Effective engagement of natural and local government leaders in social movement increases its success manifolds.

Sanitation, Hygiene Education and Water Supply in Bangladesh, in short SHEWA-B, is a multi-partite project of GoB, funded by UKaid, supported by Unicef and implemented by DPHE through field agencies since 2007. WaterAid gets involved in the project in late 2010 as a national facilitating agency to train, coach, supervise, monitor and support field agencies in achieving behavioural and social change targets in 8 designated districts.

WaterAidâ&#x20AC;&#x2122;s efforts to capacitate field agencies, motivate school authorities and strengthen LGIs resulted in sustainable behaviour change at community level spreading the hope for a brighter tomorrow.

Stories gathered in this publication illustrates how WaterAidâ&#x20AC;&#x2122;s facilitation adds value in SHEWA-B to attain the project goal - reduce child death and improve quality of life through safe water, sanitation and hygiene practices.

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