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Strategic Plan 2025

Page 1

S t r at egi cPl an2025Wi nni ngMoves S Aope r a t e son2 5 %i nde pe nde nta nds e l f s us t a i ni ngr e v e nueby2 0 2 5 .

PEOPLE 1 .ThePeopl eTeam wi l lact i vel ypar t neri ni mpl ement i ngdefined pr i or i t i esoft heSADEI BPl an. 2.Thewor kf or cei smadeupofqual i t yi ndi vi dual smeet i ngcur r entand gr owi ngneeds . 3.SAempl oyeeshavet het ool sandr es our cest oadvance i ndi vi dualdevel opment .

PRODUCTS 1 .New pr oduct sandongoi ngs er vi cesar es uppor t i ngcommuni t i es . Thi si ncl udes : •Vet t i ngofnew pr oduct sands er vi ceswecans el lext er nal l y •Expandi ngcur r ents er vi cesi f / wher eappr opr i at e •Sol i ci t at i ons ear chi ngi not hers t at esr el evantt oel ear ni ng, cur r i cul um devel opment , t r ai ni ng, and/ ort echni calas s i s t ance

SYSTEMS 1 .Companywi des ys t emsar eef f ect i vei nmanagi ngSA’ soper at i ons . 2.Cus t omerexper i encei senhancedbys ys t emst hatar er es pons i vet o cus t omerneeds .

Vi s i on: Thr i vi ngcommuni t i est hatempower , andar e power edby, eachper s on’ suni quecont r i but i ons .

Mi s s i on: Advanci ngt hepot ent i alofourcommuni t i es , cus t omer s , andour s el vest hr oughexcept i onal s er vi ce.

EMPL OYEE COMMUNI TY S ATI SFACTI ONEXCELLENCE NTEGRI TY CUS TOMERI ESPECT FI SCAL R SERVI CE RESPONSIBILITY


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