Voice Book Your Parcel with "Ask for Delivery” Feature California-based Senpex is looking to bridge the gap between delivery services and the customers or businesses. The company has debuted with a new feature” Ask for Delivery” enabling people to voice book or schedule their packages for delivery and leave feedback for the service. Voice Book or Schedule Your Package Senpex provides safest and the fastest same-day delivery in California, Bay Area as well to major cities like Washington, New York, Ohio, Virginia, Texas, Atlanta and Massachusetts. By adding voice booking features to the website, we are trying to provide more value to your customers and businesses who have partnered with us or looking forward to working with us . How does It work? Ask for Delivery feature lets you effectively record your voice message booking and send it over to u s . Step1: Click on the “Ask for Delivery” button and you would see a recording screen like shown below:
Step 2: Click on the R E D button to message your booking like: the pickup point, delivery destination or multiple stops if required.
Step3: Once the message is recorded, click on the “ S E N D VOICE ” button and you will find options like
You can choose any option to send your booking message to us . Be it you want u s to ● ● ● ●
Call Back: choose the “Phone Call” option Send across it as a message choose “SM S” option To email the message, you can choose the “Email” option. Else you can also “Whatsapp” or “Viber” your message to u s .
Any way you choose, our team would reach out back to you ASAP and make a delivery happen for you. Suppose you have chosen to “Whatsapp”; just fill in the details below And we have received your on-demand delivery booked with us . Senpex C E O Anar Mammadov believes that this would be “a completely different experience for their customers and businesses working together with
them. People don’t expect a microphone button on a website to book or schedule their parcel for same-day delivery, but we hope to change that.” The “Ask for Delivery” feature can also be used to provide us with customer feedback in real-time. This would not only help to improve your customer service but at the same time-solving issues faced if any. Let me put together some of the advantages of using voice message service on the website.
● Voice message eliminates the hassle for a customer. If you are calling to book or schedule your same-day courier – you don’t have to wait for endless ringing. You can choose any number of ways to send a message and book a delivery. ● It gives you the option to discard the message if it hasn’t come okay, and then record afresh.
● For the delivery service provider, it is convenient to check out the voice messages received, and decide his responses and priorities in real-time. Senpex has integrated the feature using Govoize- Smart Voice Communication Widget in the website to provide its customers ease to book or schedule ondemand delivery.