CEO’s Report

“Wishing you and yours a safe and joyous holiday season

Makala Ffrench Castelli

CEO SSAA

In November 2021 l was delighted to present the 2021 Industry Snapshot to members, highlighting the resilience and record growth across the industry in the face of much uncertainty. The results demonstrate the long-held belief that self storage thrives on change and illustrates the continued transformation of our sector. We’ve featured key insights in this edition and you can download the full report online in your SSAA Member Portal.

The Annual Review was presented to members at our online AGM and highlights what the team have delivered during the 2021 financial year.

In addition to our regular program of work, we’re focused on the insurance challenges for our Australian members. Read more about the changes and our work to date in the Insurance Update on page 8.

While new roadmaps for living with COVID continue to be released, updated, then updated again, we’re working to bring you a flexible events program in 2022. Where we hold major events in person, we’re committed to offering a virtual version to ensure members can join us regardless of location. We’re hopeful of having everyone together at a single event such as the Convention but understand that with border challenges still in play and a mixed appetite for travel, some localised events may be more appropriate.

We’re working on the program based on your feedback at the time of writing (seemingly gone are the days of planning events years in advance), so stay tuned for more updates in early 2022. Until then, I hope you’re able to celebrate together with your loved ones and enjoy a wellearned break. Wishing you and yours a safe and joyous holiday season. l

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