FAQs

At the heart of Selective Asia you’ll find a passion for meaningful travel — the kind that stops you in your tracks and stirs your soul. We like to help you travel beyond the ordinary, and although we value many places you will have heard of, we’ll also take you further. Find out how it all works with a few of our most asked questions, and if you have one or two of your own, please feel free to get in touch.

Where do I start?

We like to start your holiday design process with a good chat. We’ll find out what travel experiences you’ve loved in the past, along with what hasn’t gone so well. Your Destination Specialist will then either create your holiday from scratch, or tailor one of the suggested journeys on our website, if there’s one you find particularly interesting. They will use their insider knowledge and the team’s shared insight to make the absolute best of your time and budget, and they’ll always be happy to tinker with your itinerary until it’s absolutely perfect for you.

What’s included?

Your tailor-made holiday will be designed to include exactly what you need. Typically this will include your accommodation, private guides/drivers, private vehicles, any internal travel (including domestic flights), entrance fees to any visits, some meals and full financial protection (see below). We can also arrange your international flights, airport lounges and special treats to mark important occasions.

How will I be looked after whilst on holiday?

From start to finish, you’ll be taken care of by our carefully selected local guides, hosts and logistical teams, with all the benefits of their local knowledge, translation skills and connections. Your guide can be with you as much or as little as you need — just let us know what you prefer.

Is my money safe?

We recognise our responsibility to handle your money securely, and to operate our business in an appropriate and sustainable manner to ensure a robust position. Just like the holidays we create, we take this responsibility seriously. To ensure your financial security, Selective Asia is a fully ATOL bonded tour operator (ATOL 9203) and financially protected through Trust My Travel.

What if we need assistance while we’re away?

Despite our very best efforts, things can occasionally go wrong, or an event can occur which requires urgent assistance. In the unlikely event that this happens during your holiday, we have 24/7 local customer service and an emergency support system in place.

What sets you apart?

First and foremost, our Asia knowledge is second to none, and we’re proud to have ‘insider status’ when it comes to knowing the best of the best, for all our destinations. We invest heavily in our UK team’s expertise, and the only way to do this effectively is to put boots on the ground, frequently. We’re (really) local. Our Brighton office and Asia-based teams work very closely together, giving us the upper hand when it comes to arranging exceptional experiences, solving challenges and bypassing obstacles. Behind all this, we’re a team of veteran travel industry professionals. Our combined expertise and long-established connections let us tailor intricate, personal itineraries, and our undying passion for great travel infuses everything we do.