Top Choice Results, 2021

TOP CHOICE LISTENER AWARDS

The Top Choices of Seguin 2021 A special publication of KWED, Seguin Daily News February, 2022

VOTED SEGUIN’S TOP RETIREMENT & SENIOR LIVING

VOTED ONE OF SEGUIN’S TOP REHAB CENTERS

1339 Eastwood Dr., Seguin l 830-305-9032

remarkablehealthcare.net

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TABLE OF CONTENTS Contents..........................................................3

Shopping....................................................11

Reasons to Shop Small...............................5

Ways Businesses Can Work Together......13

Food & Drink....................................................7

Pet Care...........................................................15

Health, Wellness & Beauty..............................7

Education & Childcare..................................15

Law & Finance..................................................9

Automotive.............................................15

Living & Home Improvement.......................9

Entertainment & Recreation.......................17

Professional Services....................................11

Why Reviews Matter......................................21

Welcome to the Top Choices of Seguin 2021!

We all have a local spot that is our favorite. Maybe it’s the people that work there, or perhaps it’s the ambiance and the community that gathers there.

Either way, local shops play an integral part in making the city you call home a place you want to go out and play.

Seguin has TONS of local places to shop. Outsiders may not get it, but the locals do. That’s why KWED, Seguin Daily News wanted our reader’s opinions for our first ever Top Choice Awards. And boy did you deliver!

We had hundreds of responses that included local staples we all know by name and tons of new businesses that have opened over the last two years.

While this publication is primarily here to announce the winners, we have included a few quick-read thought pieces about local businesses that we believe resonate in our community.

Finally, before you turn the page, we want to thank our readers and listeners for voting and making this publication possible. Without your input, we would not have this fantastic list of top local businesses.

From the bottom of our hearts, thank you for continuing to support our local business as well as all the others featured in this year’s Top Choice Awards.

The SEGUIN DAILY NEWS was begun as a single page flier in 1972 by the radio station and was distributed to local restaurants and coffee shops at the request of local businessmen who wanted something to read while they had their morning coffee.

GENERAL MANAGER Darren Dunn CREATIVE EDITOR Lizz Daniels

It grew in size over the years, up to 4 pages, until 2002, when it was expanded to a 32 page small tabloid size news magazine.

WRITERS Cindy Aguirre-Herrera, Mike McBride, Lizz Daniels, Tess Coody-Anders

The SEGUIN DAILY NEWS is now a free digital newspaper published every business day.

PHOTOGRAPHER Jarred Kindles

The SEGUIN DAILY NEWS offers a wide variety of ad sizes and advertising plans and contact information is available on our website.

SALES MANAGER Nick Spence ADVERTISING Laurie Cheatham, Linda Duncan, Mary Jane Windle OFFICE MANAGER Priscilda Rodriguez

A publication of Seguin Daily News, KWED AM 1580 www.seguintoday.com 3

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Unique reasons to shop at small businesses

The numbers don’t lie. Locally owned businesses may be classified as “small,” but they have a big impact on the national economy.

According to the Bureau of Labor Statistics’ Business Employment Dynamics report, small businesses created 10.5 million net new jobs between 2000 and 2019, accounting for 65.1 percent of net new jobs created since 2000 in the United States.

The Government of Canada reports that the number of small businesses in Canada in 2020 was far greater than the number of medium and large businesses, accounting for 97.9 percent of all the businesses in the country.

Supporting locally owned businesses is a great way to support a neighbor, but that’s not the only attraction. Here are several reasons to shop small.

The feel-good factor Doing for others certainly has an impact on the person on the receiving end, but also benefits the do-gooders. A November 2020 survey by Union Bank found that 72 percent of Americans said supporting small businesses was more important than getting the best deals. That may be due to the feeling of helping out a fellow neighbor.

Create job opportunities

Shopping at small businesses keeps those establishments afloat, and it also keeps their employees afloat. Small businesses are the largest employers in the United States. That’s also true in Canada, where 68.8 percent of the total labor force works for a small business. A person may never know when he or she — or a relative — will need a job. Keeping small businesses viable provides a strong job market for locals.

Keep more money in the community The Small Business Administration says $48 out of every $100 spent at a small business stays in the community. Spend the same $100 at a national retailer and only $14 stays.

Enjoy a more local flavor National retailers and other businesses follow a global business model that may not allow for much customization, but small businesses can provide products or services that relate directly to the needs of the communities they serve. These same small businesses also may be more inclined to work with local vendors and start-ups than national companies that have global supply chains.

These are just a few of the many reasons to seek out small businesses when in need of products or services.

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LIC# TACLB42262E

Your Local Trane Comfort Specialist

Thank You, Seguin!

830-433-4559 527 E. Kingsbury St. Seguin joecoolsacllc.com 6

FOOD & DRINK TOP BAR Seguin Bar & Billiards……………..Winner American Legion……...............Runner-Up 1916 Bar & Grill……......Honorable Mention TOP HAPPY HOUR Los Cucos……………...……...........Winner Seguin Brewing…......................Runner Up 1916 Bar & Grill………Honorable Mention TOP ASIAN FOOD Ebi Ebi……....…………..............…..Winner A Tan………………….................Runner Up Sakura………...............Honorable Mention TOP BBQ RESTAURANT Davila’s…………...............………..Winner HEB…………….........................Runner Up Burnt Bean…….……..Honorable Mention TOP MEXICAN RESTAURANT Reyna’s……………….........…..Winner Garcia’s…...........……………....Runner Up El Ranchito……….......Honorable Mention

On the Grind…...……........……Runner Up Court St. Coffee………..Honorable Mention

Dr. Garcia & Dr. Castilla…….....Runner Up Dr. Rider……..........…..Honorable Mention

TOP DONUTS Donut Palace………,……......……..Winner Fresh Donuts………,……….....Runner Up HEB…………...............Honorable Mention

TOP CHIROPRACTOR Dr. Tacket…….............…...………..Winner Rueter……..........…...............…Runner Up Pecan County…….....Honorable Mention

TOP FAST FOOD Whataburger…….....……………..Winner McDonald’s……................……Runner Up Kirby’s…………..........Honorable Mention

TOP DENTIST Dr. Marylin M. Cooper……..............Winner Dr. Cevallos…….............…...…Runner Up Alligator Dental...........Honorable Mention

TOP FOOD TRUCK TNT Dogs..…............………………..Winner Trine & Moe……....…….....…..Runner Up Lulu’s……………..……Honorable Mention

TOP DENTAL HYGIENIST Karyn Netardus…….................…...Winner Jennifer Gutierrez…....…...........Runner Up

TOP BREAKFAST TACOS Noe’s………………..…..........……Winner Las Palmas...…………..............Runner Up Alex’s Tacos……..........Honorable Mention

HEALTH, WELLNESS & BEAUTY

TOP AMERICAN FOOD GG’s…………....................………..Winner 1838 Grill……….............………Runner Up Kirby’s…………...........Honorable Mention

TOP BARBER SHOP Champion……..........…...………..Winner Sit ‘n Bull……...............…...…Runner Up SportClips…...…..........Honorable Mention

TOP PIZZA PARLOR Marco’s………….........………..Winner Rosie’s…………….................…Runner Up Seguin Brewing………Honorable Mention

TOP BEAUTY SHOP D Salon…….................…...………..Winner Kari Kuts……..........…...........…Runner Up Professional Hair Salon.....Honorable Mention

TOP FRIED CHICKEN Rusty Rooster……..………….....…..Winner Chicken Express……..........……Runner Up Bill Miller……..…...……Honorable Mention

TOP DAY SPA Seguin Spa & Salon...….…..........…Winner Tan & Body……............…...………..Finalist Med Spa……...............…...………..Finalist

TOP COFFEE SHOP Seguin Coffee Co……..……………..Winner

TOP DOCTOR Dr. Raetzsch…….........…...………..Winner

TOP DERMATOLOGIST Robert Magnon……............….......Winner Dr. Talbot……..............…......…Runner Up Seguin Dermatology....…Honorable Mention TOP EYE DOCTOR Stephen Wolfe……............…...……Winner Zunker……..........…..................Runner Up TOP HEARING AID CENTER Advanced……..........…...………Winner Amy Trost..……............…...…....Runner Up Estes Audiology…….....Honorable Mention TOP HOME HEALTH Advanced Home Health..............….Winner GRMC Hospice……..........…...Runner Up Carter Home Health.....…Honorable Mention TOP NURSING HOME/REHABILITATION Guadalupe Valley……........………..Winner Windsor……..........….........……Runner Up Remarkable & Nesbit....…Honorable Mention TOP NURSE Vanessa Aguirre…….........…...……Winner Starah David……..........…...…Runner Up 7

The Right Care at the Right Time Thank you for voting us as Seguin’s TOP Home Health Service

830-379-6171 l 1064 E. Ireland St. advancedhomehealthservices.com

Thank you, KWED Listeners for your votes!

830-560-9999 l 1507 E. Court St., St. 109 8

www.marcos.com

SEGUIN DERMATOLOGY Robert Magnon, MD l Board Certified Dermatologist

Thank you for making us your TOP CHOICE!

Call us Today 830-372-1648 or visit seguindermatology.com

2021 Top Choice

AWARD WINNERS Melanie Smith................…Honorable Mention Lyta Baetan…….........….Honorable Mention Gina Mannel……..........Honorable Mention TOP ORTHODONTIST Clark Colville……..........….....……..Winner Brian Smith……..........…...…....Runner Up

Oehlke….…...........…...Honorable Mention TOP ATTORNEY James Reyes……...........…...…...…Winner Stephen Ganske…….............….Runner Up Dennis Sangeheil……..Honorable Mention

TOP PEDIATRICIAN Dr. Stephens……..........….....……..Winner Mission Pediatrics……..............Runner Up

TOP BANK RBFCU……...........…...……….......Winner First United Bank……...............Runner Up First Commercial Bank.…Honorable Mention

TOP PHARMACY Walgreens……..........…...………..Winner CVS……..............…...…........…Runner Up HEB…….........…...…...Honorable Mention

TOP FINANCIAL ADVISOR Andrew Koenig…....…...........…...…Winner Kathy Nossaman, Edward Jones...Runner Up Kristy Kirkland, Edward Jones…Honorable Mention

TOP URGENT CARE GRMC……..............…...………..Winner MedPost……..............…...……Runner Up

TOP INSURANCE AGENT/AGENCY Luis Reyes, Allstate…...…...........…..Winner WKI……...........…...................…Runner Up Wendel Smith….…...…Honorable Mention

TOP MASSAGE THERAPIST Aliana Guadarrama, Massage Den….Winner MC Massage……................…...Runner Up Thien’s……...................Honorable Mention TOP NAIL SALON Fancy Nails……...........…...………..Winner Lupe @ D Salon…….................Runner Up Natural Nails…….........Honorable Mention

LAW LAW&& FINANCE FINANCE TOP ACCOUNTANT Oehlke……..........…...........………..Winner Meservey Group….....…...........Runner Up Jack Walker……..........Honorable Mention TOP TAX SERVICE Mycue & Brown……...........…...….Winner Jack Walker.....................…...…Runner Up

TOP DENTAL HYGIENIST Karyn Netardus……..............…...…Winner Jennifer Gutierrez……............…Runner Up TOP MORTGAGE LENDER RBFCU……..............….......…Winner Wells Fargo……...........…......…Runner Up First United Bank..…....Honorable Mention TOP QUICK LOAN Advanced……...........…..............…Winner Covington & Speedy Cash..…...Runner Up

LIVING & HOME

LIVING & HOME IMPROVEMENT IMPROVEMENT

TOP APARMENT COMPLEX Middletown……..........…...........…Winner The Ranch……............…...........Runner Up Oak Hollow……...........Honorable Mention TOP HOME BUILDER Moreno Construction……...............Winner Sullivan……..........…..............…Runner Up 830 Company…….......Honorable Mention TOP COMMERCIAL BUILDER Koehler Company……..........….......Winner Sullivan……..........…..............…Runner Up TKG Homes…….......…Honorable Mention TOP MANUFACTURED HOMES Moreno Construction……...............Winner CAVCO……..........……...….......Runner Up Palm Harbor……......…Honorable Mention TOP RETIREMENT/SENIOR LIVING Remarkable……..........................…Winner Seguin Assisted Living…….......Runner Up Argent Court……......…Honorable Mention TOP ASSISTED LIVING Seguin Assisted Living……..........…Winner Argent Court….........…..........…Runner Up TOP RV PARK River Shade…................…..........…Winner Texas 281……..........….............Runner Up Cayote……...............…Honorable Mention TOP REAL ESTATE AGENCY/AGENT Century 21……............................…Winner Linda Dietz……......................…Runner Up Stacie Scholl…….....…Honorable Mention TOP FLOORING COMPANY GC Floors……..............................…Winner Carpet Direct…..…..........…Runner Up (tie)

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Thank you Seguin!

Seguin

Let us do the work for you! Order in store, over the phone, and now all services online through Curbside!

1340 E Court St., Seguin TX 78155 1-830-379-8384

Thank you Seguin!

830-379-2991 l 105 South River, Seguin 10

www.oehlke-cpa.com

2021 Top Choice

AWARD WINNERS Lonestar Home Solutions......Runner Up (tie) TOP MINI STORAGE McQueeney Storage…….............…Winner Seguin Storage……...............…Runner Up AAA……...................…Honorable Mention

PROFESSIONAL

PROFESSIONAL SERVICES SERVICES STOP DRY CLEANERS Best Cleaners…….......................…Winner Cactus Cleaners…….............…Runner Up Ledbetter’s…….........…Honorable Mention TOP ELECTRICIAN Santos…….............................…Winner Seguin Electric……................…Runner Up Torres Electric……....…Honorable Mention TOP EXTERMINATOR Angel Pest…...................…..........…Winner Strouhal’s……........................…Runner Up Mayday Pest……......…Honorable Mention TOP FLORIST Dietz……................................…Winner

Viola’s…….............................…Runner Up HEB……...................…Honorable Mention TOP HEATING & AC Joe Cools……..............................…Winner Tri County……........................…Runner Up Diamond Air……...........Honorable Mention TOP LANDSCAPING Maldonado…….........................…Winner Ledesma & Circle B…….............Runner Up Liberty Lawn……......…Honorable Mention TOP PLUMBER G4 Plumbing……..........................…Winner ME Plumbing……...................…Runner Up Mike McCalls….........…Honorable Mention TOP PRINT SHOP Seguin Print Shop….....................…Winner Guadalupe Printing….............…Runner Up Office Depot…....…Honorable Mention (tie) UPS Store…..........Honorable Mention (tie) TOP PROFESSIONAL PHOTOGRAPHER Glenewinkel…........................…Winner Katey Shea….........................…Runner Up Lizz Daniels…...........…Honorable Mention

TOP TATTOO SHOP Body Expressions….....................…Winner Black Diamond Ink…..............…Runner Up Sacred Fool…...........…Honorable Mention TOP UPHOLSTERER Franks…......................................…Winner Rodriguez…...........................…Runner Up TOP ALTERATIONS Cindy’s Alterations…....................…Winner Sylvia’s…................................…Runner Up Best Cleaners...…Honorable Mention (tie) Christie’s...........…Honorable Mention (tie) TOP FUNERAL HOME Tres Hewell …...............................…Winner Palmer…................................…Runner Up

SHOPPING SHOPPING TOP ANTIQUE STORE Keeper’s…...................................…Winner Traveling Gypsy…..................…Runner Up Funky Monkey….......…Honorable Mention

buckwildband.com 210-326-8471

Thank you for choosing us as your Top Auto Repair!

Thank you for choosing us as your TOP Local Performer

830-549-5153 l 2899 FM 78, Seguin chrisautorepairseguin.com

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Thank you Seguin, Guadalupe County & Surrounding Areas for voting Century 21 United-D&D KWED's Top Real Estate Choice.

Quality Service Is Our Hallmark.

There is only one address for you to remember when you are looking for a new home address.

That is C21DND.com or call 830-379-7111.

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United-D&D

Unique ways local businesses can work

TOGETHER The effects of a thriving small business sector are undeniable.

Though the COVID-19 pandemic challenged the small business sector in various ways, one study from the U.S. Small Business Administration conducted prior to the pandemic found that small businesses account for 44 percent of economic activity in the United States. A post-pandemic return to normal could help small businesses regain that influence, especially if such establishments work together.

A recent study from Red Egg Marketing found that 82 percent of consumers indicate they would spend more to support small businesses after the pandemic. That support should go a long way toward aiding the recovery of small, locally owned businesses. But such establishments can do themselves a favor by finding ways to work together.

Such collaborations can be a great way for local companies to connect with new customers while also supporting fellow small businesses. The following are a handful of ways local businesses can work together as they recover from the economic effects of the pandemic.

• Consider cross-promotional events. Cross-promotion is a marketing endeavor in which two or more businesses work together to promote a service or product. For example, a local brewery may partner with a local restaurant to showcase a new beer release and a special menu item that pairs well with that particular beer. These types of promotions shed light on what each business can offer, and many consumers would be happy to learn they’re supporting at least two

local businesses at the same time.

• Change suppliers. Many partnership opportunities can be effective even if they’re less public in nature. Global supply chains were in flux during the pandemic and have yet to return to normal. That makes now a great time for local businesses to reconsider their suppliers. When doing so, look into local suppliers and let it be known that your products are locally sourced. For example, local restaurant owners can highlight the fact that their foods are sourced from local farms and manufacturers. That may impress foodies with a fondness for freshness, and also should reassure customers who want to keep as many of their dollars in the local community as possible.

• Form a local business network. When one business on Main Street is thriving, others tend to follow suit. That’s especially true when businesses network in the hopes of creating a bustling local shopping district. Local business owners can organize a network via social media or in person communication. Encourage business owners to share what worked, and didn’t work, as they built their businesses. Local networks also can be a great forum to plan and pitch community-based events like festivals, holiday bazaars and other functions designed to bring more consumers to Main Street.

Rebuilding after the pandemic poses some unique challenges to small business owners. Working together can be an effective way to overcome those challenges. •

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Thank You, KWED Listeners for choosing us as your TOP CHOICE

bodyexpressionstattoo.com

830.401.4026

Elected Officials!

Thank Thank you you for for voting voting us us YOUR YOUR Top Top Choice Choice Tattoo Tattoo Studio!

Studio!

Open Mon - Sat: 11am - 9pm

WINNER Chris Rangel

Council Member, Dist. 4

RUNNER UP Donna Dodgen Seguin Mayor

You might call it “Real America,” or “Real Texas.” We call it SEGUIN. Visit us online at seguintexas.gov

Thank You Seguin!

God Bless!

SANTOS ELECTRICAL RESIDENTIAL • COMMERCIAL

Since 1925

830-305-2987 TELC #23915

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THANK YOU!

KWED Listeners for choosing Best Cleaners as your Top Choice Dry Cleaners!

830-303-7250 411 E. Court St., Seguin

2021 Top Choice

AWARD WINNERS TOP BOUTIQUE Serenity Boutique….....................…Winner Southern Good….........…...........Runner up Gift & Gourmet…......…Honorable Mention TOP BRIDAL/FORMAL WEAR Serenity Boutique….....................…Winner Dietz…...................................…Runner Up Viola’s…....................…Honorable Mention TOP COLLECTABLES Keeper’s….................................…Winner The Shop…............................…Runner Up Funky Monkey…........…Honorable Mention TOP FEED STORE Becker’s…...................................…Winner Tractor Supply….....................…Runner Up D&D….......................…Honorable Mention TOP FURNITURE STORE Starcke.....….......................…Winner Furniture Warehouse..….........…Runner Up Aaron’s…..................…Honorable Mention TOP GIFT SHOP Gift & Gourmet…...........................…Winner GRMC….................................…Runner Up Dietz…......................…Honorable Mention TOP GROCERY STORE HEB…......................................…Winner Walmart…..............................…Runner Up Arlan’s…...................…Honorable Mention TOP HOME DÉCOR Keeper’s.....….......................…Winner Southern Good…...................…Runner Up Gift & Gourmet….......…Honorable Mention TOP JEWELRY STORE Fabio’s…...............................…Winner Seguin Jewelry…...................…Runner Up

TOP PLANT NURSERY Green Gate…................................…Winner Maldonado…..........................…Runner Up Home Depot…..........…Honorable Mention TOP RENTAL CENTER Buddy’s.....…...............................…Winner Ken’s....................................Runner Up (tie) Seguin Rental.…...............…Runner Up (tie) Rent A Center…................…Runner Up (tie) TOP RESALE SHOP The Cranny…................................…Winner Funky Monkey….....................…Runner up Dee’s….....................…Honorable Mention TOP SHOE STORE Vogue….....................................…Winner Hibbetts…..............................…Runner Up Burke’s…..................…Honorable Mention TOP SMOKE SHOP Glass Ranch….............................…Winner Amsterdam….........................…Runner Up Seguin Cigar…..........…Honorable Mention

PET PET CARE CARE TOP PET BOARDING Moni’s Mutt Hut….........................…Winner Thunderpaws…......................…Runner Up Conover…................…Honorable Mention TOP PET GROOMER Thunderpaws…......................…Winner Moni’s Mutt Hut…...................…Runner Up Golden Paws….........…Honorable Mention TOP Veterinary Clinic Crossroads….........................…Winner Connover…............................…Runner Up

Parkview…................…Honorable Mention EDUCATION & CHILDCARE EDUCATION &

CHILDCARE

TOP DAY CARE Sprouts Academy….....................…Winner Leap Ahead….........................…Runner Up Faith Lutheran…........…Honorable Mention TOP TEACHER Mrs. Marek, St. James…................…Winner Cailey Donahue…............…Runner Up (tie) Candyce Harmann…........…Runner Up (tie) Cristy Wilke…............…Honorable Mention

AUTOMOTIVE AUTOMOTIVE TOP AUTO BODY SHOP Autoworx…............................Winner Town & Country….......................Runner Up Seguin Chevrolet…......Honorable Mention TOP AUTO DEALER Soechting…...........................Winner Adam’s…...................................Runner Up Yaklin…........................Honorable Mention TOP AUTO PARTS STORE NAPA…........................................Winner O’Reilly’s…................................Runner Up AutoZone…..................Honorable Mention TOP AUTO REPAIR Chris’s Auto Repair…......................Winner City Auto…................................Runner Up Soechting….................Honorable Mention TOP CAR WASH Laser Wash.…..................................Winner HEB…........................................Runner Up

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Thank you for choosing us as Seguin’s TOP CHOICE when it comes to Boutique, Bridal & Formal Wear!

830.379.4849 l 837 Court St. l serenityboutiquetx.com

r family u o y e v Lea

D! E R O O L F

830-303-7670 l gcfloors.com 1022 N. King St. Seguin, TX

Thank you, Seguin!

THANK YOU

Mon-Thu 11am-8pm, Fri & Sat 11am-9pm

IT’S ALL ABOUT GOOD FOOD &

Delicious Flavors

KWED Listeners

2 Locations Open Dine In & Drive Thru

MARION LOCATION 830-914-2572 129 W. San Antonio St. Marion, TX 78124

604 E. Kingsbury St, Seguin 16

844-376-3173 www.soechtingmotors.net

SEGUIN LOCATION 830-433-4201 921 S. Hwy 123 BYP Seguin, TX 78155

2021 Top Choice

AWARD WINNERS Zips…...........................Honorable Mention TOP OIL CHANGE Bradzoil.......….............................Winner Valvoline Express Care…..........Runner Up TOP RV SALES CENTER Explore USA….................................Winner Seguin RV…..............................Runner Up American…..................Honorable Mention TOP TIRE STORE Lippe........…...............................Winner BZ…...........................................Runner Up Mertz….........................Honorable Mention

TOP WRECKER SERVICE Garcia’s......….........................Winner Peeple’s…............................Runner Up (tie) Shanafelt…...........................Runner Up (tie) TOP WINDOW TINT 830 Customs......................…..........Winner Spectrum David Piree…..............Runner Up

ENTERTAINMENT, SPORTS & RECRE ENTERTAINMENT, SPORTS

& RECREATION

TOP LOCAL EVENT Sip ‘n Stroll................................Winner (tie) 4th of July Parade.....................Winner (tie) Freedom Fiesta..................Runner Up (tie) Christmas Parade..............Runner Up (tie) Pecanfest.....................Honorable Mention TOP BAND/PERFORMER Clint Taft & The Buckwild Band........Winner Monte Good..............................Runner Up Rio................................Honorable Mention TOP FITNESS CENTER

Thankyou youfor forvoting voting Thank me one oneof ofyour your me TOP Professional Professional TOP Photographers!

Photographers!

NOW BOOKING: Spring family portraits Class of ‘22 seniors and weddings!

instagram.com/lizzxdaniels Lizz Daniels Photography

View my full portfolio of families, weddings, seniors and much, much more online at: lizzxdaniels.com

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THANK YOU Seguin!

Tres Hewell Mortuary

1111 N. Hwy 123 Bypass, Seguin 830-283-3969 l middletownapts.com

Family Owned and Operated

KWED’s 1st ever TOP CHOICE Funeral Home! Thank you for choosing us, Seguin.

6AM - 9PM Mon, Wed, Thurs, Fri, Sat, Sun. Closed Tuesday.

707 E. Kingsbury St. l 830-433-4944

165 Tor Drive Seguin, Texas

Thank you listeners for choosing Reyna’s as your TOP CHOICE Mexican Restaurant!

830-549-5912 treshewell.com

Seguin’s TOP CHOICE when it comes to assisted living.

830-379-8882 l 226 Preston Dr, Seguin www.seguinassistedliving.com

Thank you, KWED Listener’s for choosing us!

Call 830-379-7571 and let us fight for you!

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License #0050604

Ruben James Reyes Real Trial Experience On Your Side

2021 Top Choice

AWARD WINNERS 78155..............................................Winner Planet Fitness............................Runner Up GRMC Wellness Center....Honorable Mention TOP GOLF COURSE Starcke.....................Winner

Bandit.....................Runner Up

Marriott........................Honorable Mention

TOP HOTEL/MOTEL Holiday Inn.......................................Winner Hampton Inn........................Runner Up (tie) LaQuinta..............................Runner Up (tie)

TOP TRAVEL AGENCY Ascot’s................................Winner Jennifer Stewart, Key to the World.....Runner Up Son’s Travel..................Honorable Mention

Local news, community features, country music, sports & more

Listen on the radio or ONLINE seguintoday.com

Seguin Radio

Give us a follow to stay up to date!

The Voice of Seguin TODAY.

Scan the QR code with your smart device to listen live now!

Serving Seguin and Central Texas since 1910

300 South Austin Street l Seguin, Texas l 830-379-4622

Thank you, KWED Listeners for voting us your Top Choice Furniture Store!

Visit us online at starckefurniture.com

www.angelpest.com

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SeguinToday.com

Whether you cast your ballot on paper or online...

Thank YOU for VOTING! 20

The impact Reviews have on businesses Online reviews have long been a mixed bag for small businesses.

Though positive reviews can help businesses stand out from their competitors, negative reviews can be as harmful as positive reviews are helpful.

That’s true even when negative reviews do not reflect the average customer’s experience.

Search Engine Land, which covers digital advertising technology, reports 88 percent of consumers trust online reviews as much as personal recommendations. Unfortunately for businesses, Inc. magazine and entrepreneur Andrew Thomas found that a customer who has a negative business experience is highly likely to share that experience by leaving a bad review. On the other hand, someone who has had a positive experience is unlikely to leave a good review. Roughly 10 percent of happy customers say they were pleased by a product or service. Furthermore, Thomas indicates it takes roughly 40 positive customer experiences to undo the damage from a single negative review.

Customer happiness should be the goal of businesses, with the added benefit of helping to generate more positive reviews and word-of-mouth recommendations. While that is happening, customers can think twice about online reviews.

• Speak to product quality especially when you have a very good experience with an item. Many retailers request feedback via email shortly after

consumers have made a purchase. Take advantage of this opportunity to offer positive feedback.

• Companies gather personal information from customers so they can follow up in many cases. Great customer service helps prevent bad reviews and defines companies’ brands. If you are asked for a phone number or email address, provide it. Doing so helps companies improve their products or services.

• Happy customers can reach out to friends and family members to share their experiences with certain companies. Posting your own review on social media also can drum up business for a company you respect.

• Customers should weigh their words heavily and think before posting a review. The marketing and consulting resource The Chat Shop says 31 percent of customers are interested in grocery store reviews, 60 percent are likely to read restaurant reviews and 70 percent rely on technology product reviews. Make an effort to discuss issues with a company before leaving a negative review. You may be pleasantly surprised with the outcome. There’s no need to hesitate when leaving positive reviews. Simply explain why you were pleased.

Reviews can make or break a company. Both business owners and customers have a role to play in making online reviews a valuable way to learn about a company. •

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KNOW HOW Thank you KWED Listener’s for choosing Seguin Auto Parts as your Top Choice Auto Parts Store.

WINNER TOP Auto Body Shop Thank you, KWED Listeners for choosing us!

830-303-7775 l 960 E. Court St. autoworkxtexas.com

830-379-6272 l 123 W. Cedar St., Seguin

OPEN MON thru SAT 7:00am - 5:30pm CLOSED Sundays

Visit us online at: napaonline.com

OPEN ! s r u o 24 H

Here for you because YOU are here for US! Thank you, KWED Listeners!

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830-379-8154 800 IH 10 Access Rd. Seguin TX, 78155

Your TOP Barber Shop 501 E. Kingsbury St, Seguin l 830-406-2814

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Thank you, Seguin.

Thank you for recognizing our hard work and dedication.

We couldn’t be prouder of our extended medical family who makes GRMC such a fabulous place to call “home.”

1215 E. Court St. Seguin, TX 78155 830.379.2411 grmedcenter.com