A SPECIAL REPORT AND INDUSTRY INSIGHT
SHIELDING TOMORROW THE FUTURE OF SECURITY ... POWERED BY JOHNSON CONTROLS
Johnson Controls is forging ahead in the world of security and is ready to protect the unknown through AI advancements and investment in the region
IQPM | JOHNSON CONTROLS
Introducing IQ Panel with PowerManage: A powerful and flexible intruder panel solution Johnson Controls offers a comprehensive suite of security solutions designed to protect your property and ensure peace of mind, including its newest addition: IQ Panels with PowerManage support. This powerful and flexible intrusion panel system combines the strengths of two industry leaders: IQ Panel: Originally from Qolsys (acquired by JCI in 2020), the IQ Panel has a fearsome reputation for its ease of installation, intuitive user interface, and compatibility with various automation solutions. Installers appreciate its user-friendliness, while customers benefit from its comprehensive functionality. PowerManage: This established software solution originates from Johnson Controls’ legacy intruder panels. Following the successful introduction of a bespoke solution within the European region, JCI took its tried and trusted PowerManage software solution and integrated it with the renamed IQ Panel into the PowerManage solution. The resulting solution facilitates remote management and configuration, along with offering dealers and installers valuable tools for diagnostics and maintenance. In addition, the IQ Panel with PowerManage system represents a significant advancement by seamlessly integrating these two established solutions.
Benefits of IQ Panels with PowerManage
Unparalleled data privacy: IQ Panels with PowerManage meets the highest standards of data privacy. Unlike traditional solutions that store customer details in the cloud,
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PowerManage provides complete control over data storage, with data under the control of the service provider. Enhanced flexibility: IQ Panels with PowerManage, thanks to open architecture and various installation options, is accessible to a wide range of customers seeking a flexible solution that caters to their specific needs. Accessibility: PowerManage deployment is not limited in any way and the solution will be launched across all the MENA region.
Key features of IQ Panels with PowerManage
Ultimate home security & automation system: The IQ Panel stands out in the market thanks to its unique functionalities like Bluetooth Disarming, Installation Wizard, different automation protocols and many more. Ultra-reliable communication: IQ Panels employ PowerG, proprietary wireless technology for communicating with sensors and accessories. Platform for remote management: PowerManage offers a web interface and smartphone application for remote management by installers and operators. This allows for centralised control over multiple panels, ideal for larger organisations, enabling administrators to diagnose issues and perform routine maintenance. The interface and application can also be customised for user-specific needs. On-premise option: Larger dealers can leverage their own cloud infrastructure for an on-premise solution, eliminating any data privacy concerns completely.
Flexibility with automation software: PowerManage seamlessly connects with a variety of automation platforms used by monitoring stations for efficient alarm management. This includes existing industry-standard solutions and the ability to integrate new, emerging automation software as it becomes available. The IQ Panels with PowerManage is a powerful and flexible intruder panel solution designed to meet the evolving needs of today’s security landscape. By offering enhanced flexibility, increased data privacy, and seamless integration with various automation software solutions, IQ Panels with PowerManage provides a comprehensive solution for protecting properties with complete peace of mind and unparalleled user experience.
Learn more For more information on the IQ Panels, PowerManage and other Johnson Controls security solutions, please contact Maciej Polak on maciej. polak@jci.com. Maciej has been with JCI for 25 years. He is the Senior Regional Product Manager for Intrusion products, acting as a link between the market and Product Management team, and overlooking the intrusion product lines internationally to fully understand the customer requirements and market needs.
Q&A | JOHNSON CONTROLS
Leading the charge Security Middle East magazine talks to Jason Burrell, VP of Sales EMEA and APAC for Johnson Controls about his experience and his vision for the region
You’ve been with Johnson Controls for eight months now. What’s your take on the security industry at the moment, especially here in the EMEA region? I joined the company at an exciting time – the security industry is evolving rapidly, with a strong emphasis on intelligencedriven solutions. We’re starting to see a shift towards more sophisticated systems and a greater need for tailored solutions. Given your extensive experience how do you see your role at Johnson Controls shaping the future of regional security? I spent 20 years working at Honeywell and my time there was invaluable. Before that I led the Source Tagging Security Division, EMEA for Tyco; a significant role as it was a new initiative which created a new business vertical that is still supporting customers today. It gave me a deep understanding of the global markets, as well as a focus on the EMEA market and its complexities. At Johnson Controls, I’m excited to leverage this experience to drive growth and innovation across the International region. We’re focusing on streamlining our offerings and providing a seamless customer experience. Can you elaborate on Johnson Controls’ strategy for the Middle East market? The whole of the Middle East region is a strategic market for us and we’re
really excited about the opportunities here. We’re investing heavily in the region, both in terms of personnel and infrastructure. We’ve recently appointed a new leader to spearhead our efforts in the region, and we’re seeing a lot of traction with both businesses and government initiatives. Our new demo facility in Dubai is a testament to our commitment to this market. We’re also continuing to explore opportunities in emerging markets and sectors, such as government buildings and hotel complexes. As part of the current strategy we are also looking at how we can enhance the customer experience. This will involve working closely with our other strategic business units, notably our Fire division, to create a portfolio strategy and a simpler structure for our customers to deal with. For example, each customer would have just one point of contact making it easier to deal with us and the focus can remain on the exemplary service we are known for. What are some of the exciting developments we can expect from Johnson Controls? We’re constantly pushing the boundaries of innovation. Our new PowerManage solution, for instance, leverages cloud technology to simplify installation and
management. This shift towards softwarecentric solutions offers greater flexibility and scalability for our customers. We’re excited to empower our customers with these cutting-edge technologies. As you look ahead, what are the biggest opportunities and challenges for Johnson Controls in the Middle East? The Middle East presents a unique blend of opportunities and challenges. The region’s rapid urbanisation and infrastructure development create significant demand for advanced security solutions. Thanks to urban planning and innovation there are continued development opportunities across the region. It is an area of high activity, for example with the further expansion of mega cities and the investment that brings. However, navigating complex regulatory environments and ensuring cybersecurity remain key challenges. We’re well-positioned to address these challenges and capitalise on the region’s growth potential.
Find out more at johnsoncontrols.com
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SIRA ACCREDITATION | JOHNSON CONTROLS
JCI SECURITY VIDEO PORTFOLIO SYSTEM ACHIEVES SIRA ACCREDITATION JCI’s American Dynamics video system has achieved Dubai’s Security Industry Regulatory Agency (SIRA) – elevating the brand above the competition Johnson Controls is proud to announce that its American Dynamics video system has successfully obtained SIRA accreditation from Dubai’s Security Industry Regulatory Agency (SIRA). This significant achievement underscores the company’s commitment to delivering cutting-edge security solutions that meet the highest industry standards.
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SIRA’s rigorous testing process ensures that products comply with stringent regulations and possess the necessary features and functions to safeguard businesses across Dubai’s diverse sectors. As a result of the accreditation, all business types within Dubai’s vertical markets can now benefit from JCI’s Video portfolio.
Before any type of business can become established within the city, permission needs to be passed by the Agency. By achieving SIRA accreditation, Johnson Controls’ video surveillance solution is now fully certified for use within the Emirate. A key aspect of SIRA’s requirements is the ability of video systems to integrate
SIRA ACCREDITATION | JOHNSON CONTROLS
“Our customers can be confident that they and their property are being monitored and in the event of anything out of the ordinary, the Dubai Police can act swiftly” seamlessly with Video Guard, SIRA’s surveillance software. Video Guard acts as a gateway and communicates between the JCI video management product and the Dubai Police system; enabling them to remotely connect to view and export any footage of incidents. This integration allows authorities to monitor and access footage from any location, enabling swift response to incidents and therefore enhancing overall security. Stuart Bettle, Global Product Manager – Video Surveillance at Johnson Controls, expressed his enthusiasm for the achievement: “We’re delighted to achieve this accreditation from SIRA. Our customers can be confident that they and their property are being monitored and in the event of anything out of the ordinary, the Dubai Police can act swiftly.” With this accreditation, Johnson Controls solidifies its position as a trusted provider of advanced security solutions in the Middle East. This milestone reinforces its dedication to providing reliable and innovative security solutions. JCI customers can have peace of mind knowing that their security systems are compliant with the highest industry standards and supported by Dubai Police. The company remains committed to delivering cutting-edge technologies that empower businesses to protect their assets and safeguard their operations.
What does the SIRA accreditation mean for our customers? SIRA accreditation is a significant milestone for companies operating within Dubai’s security industry. It signifies that the company has met rigorous standards of quality, professionalism and compliance with local regulations. For customers, JCI’s SIRA-accreditation offers a range of benefits:
ENHANCED SECURITY
SIRA-accredited companies are held to high standards, ensuring that they employ qualified personnel and utilise advanced security technologies. This translates to enhanced security measures and a higher level of protection for your assets and personnel.
REGULATORY COMPLIANCE
SIRA-accredited companies are well-versed in local regulations and compliance requirements. This ensures that their services align with the latest industry standards, minimising the risk of legal and operational issues.
RISK MITIGATION
By choosing a SIRA-accredited company, you can mitigate risks such as security breaches, data loss and property damage.
PEACE OF MIND
Knowing that your security provider is SIRA-accredited provides peace of mind, allowing you to focus on your core business activities.
PROVEN EXPERTISE
SIRA-accredited companies have demonstrated their expertise and commitment to delivering high-quality security services. This ensures that you receive reliable and effective solutions.
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DUBAI DEMO SUITE | JOHNSON CONTROLS
A NEW ERA OF INNOVATION Johnson Controls has unveiled its state-of-the-art Demo Suite in Dubai, inviting customers to immerse themselves in the future of security
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partners learn how to help our end-user customers experience the full value of our solutions.” The new facility will serve as a vital hub for knowledge sharing and skill development, showcasing the full potential of Johnson Controls’ product portfolio. By providing hands-on training and immersive experiences, the company is dedicated to helping its integrator partners unlock the value of its solutions for end-users. This significant investment in a dedicated demonstration and training facility reinforces Johnson Controls’ dedication to the Middle East market. By offering world-class training and support, the company aims to strengthen partnerships, drive innovation and deliver exceptional value to its customers.
Tony Nasr General Manager, Emerging Markets, Johnson Controls Tony Nasr has recently joined the company and is the main contact for Johnson Controls’ customers in the Middle East region.
MEET THE TEAM
Johnson Controls, a global leader in building technologies, has a longstanding commitment to the Middle East. With over 20 years of experience in the region, the company has recently relocated its Security and Fire Business Units to a modern office space in Dubai Internet City. To further enhance customer experience and partner training, Johnson Controls is transforming its previous office space into a state-of-the-art demonstration and training facility. This dedicated space will provide a handson platform to showcase the company’s comprehensive range of security solutions, including access control, video surveillance and cloud-based systems. The 80-square-metre security space is designed to be flexible and adaptable, and can comfortably accommodate up to 12 training desks. The new and improved space is anticipated to host more than the usual 500 engineers and technical personnel annually. Visitors will be immersed in a cutting-edge experience, exploring the seamless integration of industry-leading brands such as Software House, American Dynamics, Exacq, Kantech, and Johnson Controls’ own vertical specific CEM system. Tony Nsar, General Manager, Emerging Markets, expressed enthusiasm for the new facility. He said: “Our new demonstration and training suite offers us the opportunity to showcase our full range of products and services. We’re committed to helping our integrator
Areas of expertise: Strategic business planning, strategic partnerships and alliances, business turn-around, P&L accountability, relationships management.
THE FUTURE OF SECURITY | JOHNSON CONTROLS
FAISAL PANDIT, VP & GM, GLOBAL SECURITY PRODUCTS, AT JCI REVEALS HIS PREDICATIONS FOR THE FUTURE OF SECURITY AN EMERGENCE OF COMPLIANCEFOCUSED SECURITY PROS
MEET FAISAL PANDIT
Faisal is a seasoned global executive with over three decades of experience driving growth and innovation in the technology industry. Most recently, he served as President of Panasonic Connect North America, a division in North America, where he led a diverse portfolio of businesses, including industrial automation, mobile computing and professional audio-visual solutions. Prior to this he had successfully led several high-profile businesses including Panasonic’s industrial, retail tech and security solutions. Throughout his career at Panasonic, Faisal successfully led transformative initiatives, leveraging his expertise in digital transformation, customer experience and IoT. He is passionate about fostering a culture of innovation and empowering teams to achieve excellence. He is focused on creating exceptional customer experience and fostering exceptional and positive employee practices. As VP and GM, Global Security Products at JCI, Faisal brings a wealth of knowledge to the role and decades of experience leading profitable businesses and digital transformation. He has been responsible for breaking down barriers within businesses in order to foster innovation and value creation. As well as being productfocused he has a reputation as a thought leader within the Internet of Things (IoT) space. Faisal holds an MBA from Northwestern University, a Master’s degree in computer science from the Illinois Institute of Technology, and a Bachelor’s degree in computer science from the University of Illinois.
With organisations increasing their focus on the regulatory environment, there will be an uptick in specialised certification programmes to meet these needs. New security roles will emerge that will be focused on tracking and applying relevant regulatory changes, an area of product development that currently lacks awareness across the industry. This increase in certifications and specialisations will not only improve product outcomes but will also be instrumental in mitigating existing and looming talent shortages.
THE RACE TO ENHANCE UX TECH INTENSIFIES As security solutions become more complex with the integration of new technologies, such as artificial intelligence, organisations must keep the user experience top of mind. The latest technology may help streamline security operations on the back end but doing so while ensuring ease of use is critical to keeping and securing new end users without compromising overall security.
ARTIFICIAL INTELLIGENCE ISN’T THE BE-ALL AND END-ALL OF SECURITY Artificial intelligence is a new and exciting technology that is having drastic effects on physical security, but it isn’t – and shouldn’t be – the ultimate deciding factor of security operations. While AI as a tool to streamline workflows and improve physical security has been invaluable and more users see the value of AI and data, it isn’t an umbrella solution. The future of security operations includes customisable, scalable solutions where users can control if, when, and how they use AI to improve efficiency depending on the size and function of their organisation.
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IQ Panels now compatible with PowerManage
Remote management
Get in Touch Monitor and control IQ panels remotely.
Real-time alerts
Instant notifications of security events and system status.
User-friendly interface Easy to navigate and operate.
Easy PowerManage Integration Capabilities Reduces costs linkedin.com/company/ Johnson ControlsReuse of devices from upgrade Seamlessly integrates with other Leverage your existing systems and devices through the previous installations. johnson-controls-middleMiddle East Regional PowerManage installation and PowerManage Rest API. east-africa Headquarters add IQ Panels to your offering.
API World Tower, me.johnsoncontrols.com/ Shiekh Zayed Road, Empower your IQ panels and the safety of your customers contact-us Dubai, AE As the technology landscape continues to evolve, your wireless home security system must evolve as well. With the IQ family of panels, you can take your home or business to a new level of security and integration.
The IQ family of panels is Johnson Controls’ newest line of All-in-One smart home and security systems. Now our IQ line of panels is available to our valued customers looking to leverage Connect Alarm and PowerManage as an interactive and monitoring solution.
Open up a world of possibilities! For more information contact your local sales representative or distributor.
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