Security Electronics & Networks Magazine

July 2012 Issue 334

Alarm installations

l Seneschal puts Concept into Como l LILIN’s 3MP IR IP66 powerhouse l Visonic PowerMaster-30 G2 panel l STS installs Geutebruck for Myer l Bosch’s tough HD FlexiDome NDN-832 l DSC’s New PowerSeries Touchscreen l Dallmeier DF4910HD-DN/IR camera l Security 2012 Product Showcase

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Natural selection of IP

There’s no shred of doubt in my mind that quality IP solutions are now so capable and their performance so elevated that installing analogue devices means installing a second tier solution.

I WAS intrigued to read the recent report

by IMS that IP video products will overtake analogue by 2013. Talking with the industry, the IP/analogue mix is something I often ask about and while the general sense in the market is that IP continues to grow, there are still many analogue/DVR solutions being installed.

But what really caught my attention was the assertion in the report “IP Trends in Security — A Survey of Systems Integrators and Installers” that IT distributors and IT integrators are increasingly competing with traditional electronic security companies.

Particularly jarring was the argument that 80 per cent of North American integrators purchase IP-based video surveillance product from IT distributors and that this number will increase to 90 per cent inside 3 years.

My experience of the Australian industry is that this is not the case here and that a large number of traditional electronic security distributors have successfully made the transition to IP solutions, supporting them with great energy. Having said this, there are also a growing number of IP security distributors who might describe themselves as IT distributors.

Additionally, while we run into internal IT departments during some of the larger installations that we cover, as a rule IT people are part of an alliance supporting an application. They are not taking responsibility for installation of devices, cable infrastructure and supporting peripherals. Instead their focus remains the network and most often this is a corralled subnet.

Something else that was interesting in the report was the argument that IT managers are increasingly having influence in networked security decisions, greater influence than that of consultants and security managers. I think that in the case of larger systems this is probably true but I see it as a positive development.

Electronic security solutions have for decades suffered from pinched budgets.

Many systems I have seen over the years

july 201 2 issu e 3 3 4

By John Adams

have been badly compromised by a lack of funding. Conversely, IT budgets are vast and churn rates on product through replacement at mean time between failure (MTBF) are vigorous. IT departments are not going to settle for cheap junk but will seek a balance between openness, performance, reliability and cost, with a tendency towards openness, performance and reliability.

The findings of the report also suggest that our distributors need to empower their IT capabilities. This is something I would argue is happening. As a case in point, on a recent visit to Pacific Communications in Sydney I was shown a large area that is going to be used specifically to extensively commission networked solutions before they are delivered. Other distributors do similar things and have done for many years.

It concerns me, given the nature of the IP-based product being released at present, its power and flexibility, that some installers still ignore digital. There’s no shred of doubt in my mind that quality IP solutions are now so capable and their performance so elevated that installing analogue devices means installing a second tier solution.

Yet I was recently talking with a capable installer friend who admitted his entire installation business had up to this point completely avoided IP solutions. If IP is too tough for established installation companies like his, it doesn’t bode well for the transition of van and ladder teams fighting their way up.

Some in the industry admit that part of the problem is the fact IP remains hard to get right. With IP there are no direct electrical paths. Instead there are networks with more or less complicated configurations and nuances.

IT networks are neural, organic solutions and making them work is never an easy task.

We’ll need to feel our way forward through alliances, training, simpler IP solutions, plenty of support and an acceptance that evolutionary market forces will select those of us best equipped to survive. zzz

se&n 03

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42: Visonic PowerMaster-30 G2

july 12 20: Fashion statement Integrator Seneschal has installed an Inner Range Concept 4000 access control solution at the Como Centre in South Yarra. The system, which supports 2000 cardholders, handles access control, intruder alarms and lift control, also incorporates legacy BQT readers and cards.

30: Infrared spectrum New from Dallmeier and distributed locally by C.R. Kennedy is the DF4910HD-DN/IR IP day/ night fixed external camera, which features an IP66 rated housing, up to 3MP of resolution including 1080p at 30ips, and integrated IR illumination.

34: LILIN’s 3MP IR powerhouse NEW from manufacturer Merit LILIN is the iMEGAPRO IPR7334SX, an IP66-rated fixed camera with an eye-watering features list including quad-streaming, 60m IR, 10-50mm optical zoom, 64x digital PTZ, sharp pricing and remote everything.

Visonic’s new PowerMaster-30 G2, distributed

by QVS, is a professional wireless security, safety and control system that supports 120 wireless devices in 64 zones, up to 32 keypads, 32 fobs, 8 sirens and 4 repeaters.

44: Top shelf Integrator SECOM STS and cabler DESA Australia have installed Geutebruck video management solutions, 6000 Sony 720p HD fixed and PTZ cameras, and a towering 2500TB of storage in 68 Myer stores across Australia 56: Tough guy Bosch’s new FlexiDome NDN-832 is a 1080p HD day/night PoE adjustable dome camera.

It features a 1/2.7-inch CMOS progressive scanning sensor, motorised auto backfocus, high impact vandal resistant enclosure, quad streaming, ONVIF compliance and plenty more.

60: The geometry of PSIMs Just when you thought there was nothing new under the security sun there is one. Well, not so much a new concept as an enhanced idea of something that has been tried many times over the years but that now looks to have come of age – it’s physical security information management (PSIM).

According to Mobotix’s APAC regional sales director, Graham Wheeler, the key for megapixel cameras is decentralization of architecture.

“It’s this decentralised approach to IP cameras that allows us to deploy megapixel resolution cameras easily today,” says Wheeler. “We have a 120-camera solution in South Australia at Binaco Building Supplies - all the cameras installed are 3-megapixel,” Wheeler explains. “We also have a 100-camera system installed in Singapore, so we know decentralization of megapixel cameras works.

“It’s true that networks can be unreliable and from 20 34 says. “This time to time will crash or fall over,” Wheeler means your IP camera must cover you for this situation so that even if the network or your DVR goes down 46 the camera keeps the data and keeps making useful decisions for you. This is why decentralised cameras are the future of IP Video.

“I also firmly believe that we will start to deploy less cameras to cover the same areas,” says Wheeler. “In a garage that might use 4 cameras to get car number plates across all the filling pumps, a single 3-megapixel image can do the same job – that makes the overall solution cheaper to buy and cheaper to install.

“The way Mobotix works is that images are cropped so we only record and view the area of interest. This means we still only send the same amount of data as 4 low res IP cameras but get the same result and from a single camera.”

Wheeler is firmly convinced IP and megapixel are the way to go and his thinking is based on performance.

“There three reasons to go for IP cameras in 62: Leadare from the front my Feel opinion,” he says. “The first reason is resolution.

66: the power This month we interview Bosch Security Systems’ Consider that you can’t get more than 500TVL on managing director Chris Dellenty, discussing the New from Q is DSC’s PowerSeries a coax-based analog system.

Megapixel resolutions future of the electronic security industry as well as Touchscreen, which lists at $A245, and is are vastly theinteractive only way way you to can transport future directions ofbut his company. designed asbetter an easy and megapixel images is security using IP.systems for manage and control “Given this, why use ausers. low-resolution 66: Panasonic WV-sW155 analogue CCTV both installers and i-Pro end camera with afrom codec behind it when you still only get Now available Pacific Communications is the low resolution across an IP network?”

WV-SW155 network dome camera with Mega Super 74: Security 2012 Dynamic technology giving 128x broader dynamic Wheeler says compression is another issue for Product Showcase range and facial recognition technology.

Key to megapixel cameras.

Check out some of the this camera isyou’ll a much of view, for image “Mpeg 4 compresses moving partideal of the new product seewider atthefield transit applications. more than any part of the image which is good Security 2012 in other Sydney, July 25-27.watching This yearbut there’s for DVD not what we want for CCTV,” 76: netWork tooLs ahe real weight “That’s of new product explains. why we developed and have used In the fast-changing world coming through with raftof IP MxPeg for the last 8ayears – solutions it keeps installers full resolution need to get hands-on with some of the tools of symbiotic technologies all in the moving part of the image and that is why IMS they’re likely to use in the process of building and evolving together. research states MxPeg is a better compression standard maintaining electronic security LANs. for CCTV than Mpeg 4.”

IP video, including megapixel systems, is also

SCEC ENDORSED www.securityinternational.com.au

30 74

cheaper and easier to install.

60 08 “POE really does save on installation costs,” Wheeler says. “Mobotix cameras need no additional heater or power to control temperature or moisture, so you only need a Cat-5 cable.

“I have had some integrators say they just purchase standard length patch cable that saves them time due to not having to make any cable up on site.”

According to Wheeler, universal adoption of things like fractual compression with very high compression rates would be ideal for video but he thinks CPU usage demanded by MPEG-4 and H.264 are key challenges moving forward.

“What we need is a standard that is designed for CCTV rather than for Media such as DVD and gaming,” Wheeler says. “MxPeg, as far as I know is the76 only compression standard designed for CCTV and that is why it has such good images with moving content. It also uses an 8th or less of the processing power of an MPEG or H264 Stream.

“There’s no doubt that the Mobotix hardware is good 06: neWs enough to build very large scale megapixel systems 08: news Latest business, product and technical news from as we have done in Singapore with 1000 Megapixel Latest business, product technical news from Australia and around theand world. cameras and running onthe 2 world. servers,” Wheeler says. “It’s Australia around not monitoring hard when the system is decentralised. The issue 58: is where the processing is being done and what the 68: monitoring Remotely monitored, detector activated CCTV has compression standard was designed Monitoring is in a lateral future.

Thefor.” idea slashed theft atfor a site in West Yorkshire by 80 per Wheeler sees another benefit of than Megapixel monitoring solutions must major be that nothing cent in a powerful indication this more technology IP as being onboard intelligence and the functionality one-way alarm reporting is coming to an end. In the really does have an impact on crime. that comes with it.will be far more powerful, far more future monitoring interactive and far more profitable.

“We have this intelligence on board our cameras 72: editor’s choice already andWhat’s have done for the 8 years,” he says. new from ourlast manufacturers.

72: editor’s choice “This is the main reason we can effectively deploy What’s new from our manufacturers.

80: heLPdesk large-scale mega pixel systems without the need for expensive networks.

Our team of electronic security experts about things like temperature sensors, logic 80:“Think helpdesk answers your tough technical questions. to combine Digital I/O and PIR detectors all built Our team of electronic security experts answers your in to technical the cameras – these are all possible. Also, any tough questions.

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Super integrators pushing out traditional installers l A NEW report from IMS Research forecasts the increasing integration of building automation and lighting control systems and suggests so-called ‘super integrators’ will continue to push out traditional installers on bigger and more complex jobs.

The IMS Research report titled The EMEA and Americas Markets for Integrating Smart Building Systems – A Quantitative Market Analysis – 2012 Edition found that last year, an average of 25 per cent of the installed building automation systems in the Americas and EMEA (Europe, Middle East and Africa) were integrated with lighting control systems. The report forecasts this will increase to an average of 35 percent in both the Americas and EMEA by 2016.

Regarding building automation installations, solutions almost always start with environmental or HVAC-R (heating, ventilation, air-conditioning and refrigeration) control as the first priority. For many buildings, HVAC-R is one of the largest consumers of energy and is often seen as one of the

July 2012 Issue 334

ALARM INSTALLATIONS

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l Seneschal puts Concept into Como l LILIN’s 3MP IR IP66 powerhouse l Visonic PowerMaster-30 G2 panel l STS installs Geutebruck for Myer l Bosch’s tough HD FlexiDome NDN-832 l DSC’s New PowerSeries Touchscreen l Dallmeier DF4910HD-DN/IR camera l Security 2012 Product Showcase

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simplest systems to control and automate.

“Lighting control and building automation use similar control logic and have similar control system architectures,” says William Rhodes, senior market analyst at IMS Research. “Both systems can use the same sensors to measure room or building occupancy. The combination of the systems can often lead to increased energy efficiencies and the benefits of integrating the two systems can be easily explained to customers.”

However, not all installers have the knowledge and expertise to install these more complex integrated solutions. Despite the benefits from integrating building automation and lighting control systems; traditionally, integrating more complex systems has only been the remit of super integrators. These integrators have a robust understanding of multiple system types and strong IT networking knowledge.

Meanwhile, traditional integrators often have a good understanding of one building system but may lack wider IT knowledge.

tel 61 2 9280 4425 fax 61 2 9280 4428 email info@bridgepublishing. com.au Editor John Adams Contributor Roger Pearce Advertising Manager Monique Keatinge Customer Service Annette Mathews Tel: 61 2 9280 4425 annette@ bridgepublishing.com.au Design Tania Simanowsky e: taniasdesign@ optusnet.com.au

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SNP Security wins prestigious industry accolade l SNP Security was announced the Special Security Event winner at the 2012 Australian Security Industry Awards for Excellence, held in Melbourne last month.

SNP Security was awarded the highly coveted accolade as a result of its efforts at the Commonwealth Heads of Government Meeting (CHOGM), held in Perth in October 2011. CHOGM is a biennial summit of the heads of government from all Commonwealth nations and was attended by Queen Elizabeth II, Head of the Commonwealth.

“We are delighted to be recognised for our achievements at the Commonwealth Heads of Government Meeting,” says Tom Roche, managing director at SNP Security.

“We were approached by the Prime Minister’s Office to participate in discussions regarding the security for the event, which was attended by high profile delegates.

“We managed the security of up to 10,000 public figures including ministers, delegates, foreign security officers, close personal protection and multiple law enforcement agencies. I am proud of the exemplary work performed by my staff. Witnessing the progression of this event from a series of meetings to the moment when Her Royal Majesty and the Duke of Edinburgh walked into the venue, guarded by SNP Security, was a special moment in our company’s history.”

Organised by the Australian Security industry Association (ASIAL), the national awards are the country’s premier security awards program.

Now in their 17th year, the awards recognise outstanding individuals and organisations within the security industry.

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Hikvision world’s leading CCTV manufacturer l HIKVISION is the world’s leading supplier of video surveillance products and solutions according to IMS Research’s The World Market for CCTV and Video Surveillance Equipment – 2012 Edition, up from 4th place year.

IMS says that the 3rd consecutive year Hikvision is the world’s number one supplier of DVR products, while in the camera category, Hikvision is global number 4.

“In a span of a year, Hikvision soared to become the world’s leading CCTV and video surveillance equipment provider, improving from last year’s fourth position. This result confirms the company’s efforts. By following technology trends such as the transition from analogue to network

video surveillance, Hikvision has achieved greater market expansion,” Gary Wong, senior analyst at IMS Research, says.

“We are pleased with the results of the recent IMS report. This achievement highlights our efforts in the security marketplace and is an affirmation of our ongoing business model,” says Polo Cai, vice president of Hikvision.

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Graham Madden joins Merit LiLin l MERIT LILIN Pacific says Graham Madden has just joined the company as NSW state manager to better service its NSW customer base and develop new markets, especially in the IP arena.

Prior to joining LILIN, Madden was with Direct Alarm Supplies for 27 years based in Sydney where he worked across all areas from residential alarms, access control, home integration, to CCTV and intercoms.

According to LILIN, Madden’s strong technical background, knowledge and contacts within the industry will be a great asset as the company moves forward with its exciting new range of products, including the iMegapro series megapixel cameras, and the industry’s first multi-touch NVR.

PCSC offers the world’s first Fault Tolerant (FT) controller series creating the highest level of reliability with its automated process of system recovery for access control, alarm monitoring and output control systems.

Hitachi’s brand-new biometrics technology “Finger Vein Authentication” enables a high security system to verify a person’s identity by finger vein pattern matching.

The Schlage Multi Technology readers are the most flexible readers in the industry. Finally one reader handles all applicable ISO reader standards )( 14443 & 15693) Schlage Multi tech readers contain both 125 khz and 13.56 mhz capabilities in one unit.

PCSC offers the world’s first Fault Tolerant (FT) controller series creating the highest level of reliability with its automated process of system recovery for access control, alarm monitoring and output control systems.

Hitachi’s brand-new biometrics technology “Finger Vein ChaSeenables SeCurity SolutionS Authentication” a high security system to verify a SpeCialiSeS in... person’s identity by finger vein pattern matching.

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l IN a boost for the future of cloud computing – a substrate that could support remote cameras in retail and domestic environments 19 – Amazon has opened an edge data centre in Sydney. It’s part of a process of tooling up sweeping the industry pre-NBN. se&n 13The site will support AmazonCloudFront, a web hosting 27/6/11 4:03:19 PM service, and Amazon Route 53, a domain name system (DNS) hosting linked to Amazon 24/1/12 2:32:19service PM Elastic Compute Cloud (EC2), one of the company’s main cloud services.

“Based on customer requests, internal logging, and the response to our recent survey, we believe that this location will prove to be 19 of great benefit to our customers, providing them with increased se&n 13 27/6/11 4:03:19 PM

performance and reduced latency,” said a spokesperson. “We believe that CloudFront’s pay-as-yougo pricing model will provide Australian companies and global companies with a very costeffective alternative to traditional content delivery solutions.”

As part of this massive data centre push HP opened a $A200 million facility - Aurora - in Sydney’s Eastern Creek last week, while NextDC opened its first Melbourne facility on July 4. The company has one in Brisbane and is building others in Canberra, Perth and Sydney. Meantime, Macquarie Telecom, which provides managed hosting and cloud services, is opening a $60 million facility called Intellicentre 2 in Sydney’s North Ryde.

// news /

i nd u stry d eve lo pme nts // business p rofiles // industry develop ments // busin ess p rof i l es //

Onssi’s Ocularis scores win at ISC

Milestone Systems reports good year

l ONSSI’S new Ocularis-X server software, distributed in Australia

by BGWT, has received the Security Industry Association’s new Product Showcase’ award for ‘Best Video Surveillance Wireless’ at this year’s ISC West.

Ocularis-X allows web and mobile clients to access live and playback HD video streams at 30 frames per second (fps) from multiple megapixel cameras over limited bandwidth networks such as 3G/4G, broadband and the Internet.

Ocularis-X enables users to perform live monitoring and synchronized playback of multiple megapixel cameras. Users are presented with much smoother video and are able to zoom into an image without losing detail, resulting in superior detection of incidents and identification of individuals.

Compatible with all recent versions of Ocularis, Ocularis-X will also allow VSaaS (Video Surveillance

l MILESTONE Systems has delivered strong results for 2011 and continues impressive growth with profitability and investments in research and development. Despite the continued slowdown in European markets, Milestone has recorded revenue growth of 22 per cent to DKK 266M (USD 46.89M) against DKK 217.2M in 2010 (USD 38.3M). Operating income before depreciation (EBITDA) reached DKK 44.8M (USD 7.9M) and net income reached DKK 10.3M (USD 1.8M).

The number of employees grew by 26 per cent, from an average 246 in 2010 to 310 employees globally in 2011.

“We are proud of what we have achieved in 2011. Especially the US region has shown very good results in 2011. Milestone also opened offices in Brazil and Bulgaria,” says president and CEO, Lars Thinggaard, Milestone Systems.

“We spent DKK 50.2M (USD 8.9M) on R&D in 2011. The investments support our efforts to win an even larger share of the growing global market and strengthen our position as the world’s leading producer of open platform IP video management software.”

as a Service) providers to deliver high-speed, high-resolution, multicamera video to their clients.

“Companies competing in the NPS presented the kinds of leading edge entries that are the hallmark of the program,” SIA CEO Don Erickson says. “New technologies and solutions like Ocularis-X are the drivers that are moving the security industry forward.”

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i nd u stry d eve lo pme nts // business p rofiles // industry develop ments // busin ess p rof i l es //

Honeywell hits million GSM alarms

VSaaS: Axis and Salient partner with HP

l HONEYWELL now has one million subscribers in the U.S. using GSM wireless monitoring technology, the company announced. Used to transmit signals to central monitoring stations, the GSM radios were introduced to phase out analogue phone lines. It’s something Aussie installers must keep uppermost in their minds as the PSTN network is turned off and dialler becomes obsolete.

Since the technology’s release, alarm owners have the ability to manage a security system from a smartphone or mobile tablet, allowing consumers to stay connected to their homes from any location.

Consumers can expect even better service offerings in the future, according to Gordon Hope, general manager of Honeywell’s AlarmNet communications network.

“GSM networks are continuing to evolve, as we’re seeing with the advent of 3G and 4G radios,” he says. “That means home and business owners will best be served using radios capable of handling a variety of network speeds. That has been one of the primary drivers of Honeywell’s product roadmap.

“Everyone knows that any technology is almost outdated the minute it leaves the store, but you can’t afford to have an outdated security system,” Hope says.

“Our GSM solutions help shepherd in the next wave of alarm radios because it improves system longevity, even with a constant churn of technology. That peace of mind is hard to replicate.”

l IP video provider Axis Communications, VMS provider Salient Systems and storage and server company HewlettPackard have announced a Video Surveillance as a Service solution. It’s a US-based service but we’re going to see more and more of this over the next couple of years as the cloud-based IP model powers up, culminating with the completion of the NBN. Salient adapted and integrated its enterprise VMS solution for Axis’ “one-click camera connection” to stream video from IP cameras and encoders to remotely housed hosted servers from HP. Salient’s VMS “has dynamic resolution scaling to serve up video and live feed in a thumbnail [view], which allows you to see a lot of feeds very

efficiently … and with efficient bandwidth usage,” said Scott Dunn, Axis’ director of business development for North America.

“Ultimately, we want to deliver solutions to the integrator that will drive RMR for them, so…working with world-class partners, we can deliver a total solution to integrators that’s cost-effective and can be easily installed,” Dunn said. “And they can sell it as a service solution very much like the alarm industry has been doing with monitoring services for years.”

Dunn said that in contrast to fears several years ago that IT companies would take business away from physical security integrators, this deal shows that IT and physical security collaborations mean more business for both.

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// news / / // news

i nd u stry d eve lo pme nts // business p rofiles // industry develop ments // busin ess p rof i l es //

industry developments // business profiles //

Aussies design Public CCTV works better quantum crystal clustered in crime 3000-camera school system deploys web-based solution processor hotspots l AUSTRALIAN and international researchers have and the other by the l CHICAGO’S network of police due to the number of employees thatChicago tend to Police ONE massive Texas school district recently designed a tiny crystal able to run a quantum computer Department that investigated cameras is more effective at reducing upgraded its video surveillance system in an move from campus to campus in such a large the so powerful it’s claimed it would take a traditional of Chicago’s surveillance in high-crimeinareas in lowschool system.effectiveness Russell says prior to the Video effort to keep up crime with advancements Web than computer the size of the known universe to match it. network.his VMS administrator crime areas, to a new study Insight implementation management platforms.

Austinaccording Independent Such technologies are projected to revolutionise the District – reported Their analysis in Science Daily. Thespent report, a considerable amount ofindicates time withthat userthe initial School the America’s 38th largest future of IT to which electronic security is increasingly crime this levelnumber of an area whereaa camera Rajiv Shah, University maintenance. “With of users school system – co-authored has replacedbyits existing welded. was placed a significant ofsystem Illinois with at Chicago adjunct assistant reliable Web client is morehad economical thaneffect on video management Video Insight “We’ve surpassed the computational the camera’s overall impact. professor of communication, says (and uninstalling) thick VMS clients onCameras software. Encompassing 230-square miles, installing potential of this system relative overburdens already Austin ISD has cameras 86,000 should students, 11,000 each PC, whichinalso high-crime areasour were associated be concentrated to classical computers by taxed VMS administrators,” he says. in crimes, employees, 124 campuses and more thannot 3,000 with large reductions in high-crime areas spread something like 10 to thesurveillance cameras.

The switch to while VideomediumInsight has resulted inareas video to low-crime throughout a city. power of 80, which is were 80 unhappyThis anway improved video management system for “We withapproach the platform thatfrom we the experienced minimal change. differs Austin ISD in many respects, including: Littlein highhad invested in andcameras we needed a more orders of magnitude, “The act of placing cameras are used practical in many cities, says to no training crime for employees; increased video to solution – something thatwho was easy to use,” says a really enormous areas pushes the police Shah, studies legal and policy camera imagefocus quality; more efficient storage; Austin ISD Police implications Department Representative number,” the University their efforts in these areas, thus of communication variety in camera Russell. “We needed something that faster system performance; of Sydney’s DrWayne Michael reducing crime,” Shah said. technologies. incredible amount of CPU choice and LDAP integration. The 3,000-plus Biercuk says. didn’t require an “The Further research with experimental idea championed by former processor power that could also serve as a fully- camera system is monitored by the AISD police “Quantum computing controls will be needed to separate mayor Richard Daley of placing a dispatch 24-hours a day, seven days a week, functioning Web client.” is a kind of information out the effects of other policing efforts camera on every corner results in the paying particular attention during peak times After an exhaustive bid process, Russell found science that is based and to isolate the catalyst effect of vast majority of those cameras having to camera feeds in the bus drop off and pick up the solution in Video Insight. on the notion that if one cameras, said.and Technological nosoftware impact on reducingareas, crime,” cafeterias during Shah breakfast lunch “Video Insight waslittle the or only solution performs computations advances may also help measure the he said. that worked seamlessly with our existing time, playgrounds and in hallways during class in a fundamentally different benefit that cameras provide.

Shahaand monitor cameras at cameras and it offered veryco-author dependableJeremy Web changes. Administrators way than the way your classical “Cameras have limitations,” Shah Braithwaite, a doctoral student at school campus, each but they report incident to client,” Russel says. desktop computer works, aresole onlyauthority as goodtoas their of California-Irvine, who“They have the A there’s fully functional the WebUniversity client application was the AISD policesaid. a huge potential to solve a variety and the person watching twosays previous studies - one clip andby export technology video. very important toanalyzed Austin ISD, Russell, of problems that are very, very hard or near the camera.” students at Northwestern University ACCESS control solutionscomputers,” provider ASSA impossible for standard he explained.

ABLOY has Biercuk purchased Greensteel However, saidassets thereof is still plenty of work to do.

Industries Ltd.,element a metal commercial door and “The central is something like a millimetre in frame maker. diameter, 300 atoms that are suspended in space,” The products now be marketed he Greensteel said. “But of coursewill everything depends on a huge and manufactured under Baron and Fleming amount of technical infrastructure around it. So there brands, ASSA ABLOY Executive Vice President are vacuum chambers and pumps and lasers, and all of Thanasis Molokotos says. that takes up something like a room.”

“This acquisition will enhance our ability The quantum computer will soon move to a stage where to provide non-residential door opening it is performing such complex tasks it will be difficult to solutions to our Canadian customers,” he says. check if it isinworking accurately.Industries Established 1932, Greensteel “They’reinnot easily Canada. checked by a classical computer operates Winnipeg, which opens a whole variety problems,” It’s an interesting lateral move of from ASSA Dr Biercuk said. which is a significant player in the ABLOY, Australia domestic locking and commercial access control markets.

assa abloy buys Greensteel industries

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18 se&n

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cas e st u dy como centre

Fashion statement Integrator Seneschal has installed an Inner Range Concept 4000 access control solution at the Como Centre in South Yarra. The system, which supports 2000 cardholders, handles access control, intruder alarms and lift control, also incorporates legacy BQT readers and cards.

20 se&n

R

ETAIL centres are tough. Not only are there large door numbers spread over vast areas and multiple levels, these sites are in large part open to the public and this increases the pressure on internal access control systems, policies and management strategies. Adding to the challenges at Como Centre are the presence of multiple lifts in multiple buildings, as well as multiple tenancies.

Como Centre is a large site, covering an entire city block. The central features include 5 tower buildings with high profile commercial tenants and a multi-level retail mall comprising boutique stores.

Multiple buildings comprise a challenge on their own but at Como Centre there were other challenges to consider.

Seneschal was working in a legacy environment.

There was an existing access control system that needed to be replaced and that meant running 2 systems in real time before, during and after the cutover. There were also issues with legacy cabling and

by john adam s

maintenance. Because the site had been developed and re-developed over the years a lot of cables had been cut – the legacy solution was a mess.

The overall situation Seneschal faced with this contract was a demanding one. Mirvac owns 3 large sites in Melbourne, including the Como Centre.

Before this project, each of the sites had a separate access control solution and 2 disparate card technologies. These needed to be replaced in favour of a single enterprise solution that was future-proof.

Mirvac chose not to embrace an integrated solution but installed 3 entirely different solutions at each of the sites. As part of this decision, Seneschal won Como Centre with Concept 4000. This adds a comprehension challenge to our story, because when we talk about the initial tender we’re talking about all 3 sites yet the installation we’re discussing here only took place at Como Centre.

According to Seneschal’s managing director, Mitch Mijatovic, the existing standalone access control solutions at all 3 sites had out-dated management software and there was no way of monitoring what was happening in the background on the sites.

“Say for example, if you had an alarm, as long as the system was functioning it would send the alarm and the Securitel STU would communicate that back to the control room,” Mijatovic explains. “But if the system fell over the STU kept operating and we wouldn’t know we’d lost the whole system on a site.

“In addition, a lot of the housekeeping alarms, tamper alarms and the rest just weren’t there. After pricing upgrades of the existing systems, Mirvac decided it would be cheaper and they’d get a more flexible, more capable and less proprietary solution if they removed their current access control systems at the 3 sites and started again.”

As Seneschal’s installation manager Graeme Downey explains, the legacy system at Como Centre ran everything right down to the tenancy level and this was unwieldy and hard to oversee.

“The tenants used to have a door controller within their tenancy - every tenant that had access control had a controller in their office. Mirvac didn’t want that. But the biggest issue with the legacy system was the server, it was old and dead.”

“Mirvac was spending an absolute fortune on manpower and this was going to be an ongoing cost unless something changed drastically. So we engaged some drafts people and a consultancy firm and started putting together our ideas. and started putting together our ideas.

“In simple terms, they involved investing in upgrading electronics so as to automate all the buildings and to standardise systems across all 3 sites,” he says. “At Como Centre before this project nothing was automated and all the locking and unlocking was done by the guards manually.”

“Without a word of a lie our proposal was absolutely huge, it was like War and Peace, it covered everything from diagrams to marked drawings.

“First, we engaged a company to convert full blueprint plans to CAD drawings, and from there we mapped out what was currently in place and then we drew up our proposal, including all the details like reed switches. Then the proposal went through each page of the drawings and explains how it all works – and this for all 3 sites. So there was a significant amount of work that went into it.

“We spent something like $28,000 composing an

Senschal’s proposal

Because of the size of each of the sites and the complexity of the security operation, Seneschal put a lot of work into its proposal, going so far as to engage a consultancy firm to put together its plans.

“It was more complicated than it sounds. At Como Centre Mirvac had 24-hour security guards and some of the guards were doing maintenance so the system was a real mess.

“Mirvac was spending an absolute fortune on manpower and this was going to be an ongoing cost unless something changed drastically. So we engaged some drafts people and a consultancy firm

se&n 21

cas e st u dy como centre

Concept hardware installed at Como Centre includes 10 Intelligent 4-door access modules, 20 zone expanders, 3 LAN power supplies, 38 door access modules, low level interfaces for 13 lift cars and 10 LAN isolators. integrated solution for all 3 sites with drafts people and consultants to put it all together.”

CSD’s Russell Blake got a chance to thumb through the vast original proposal which comprises around 500 A4 pages and he says it was clear Seneschal put a lot of time familiarising itself with Mirvac’s business.

“Looking through the document it was clearly evident that Mitch and his team provided Mirvac with a complete turnkey solution and did so in a way that was meticulously detailed,” Blake said.

“The proposal consists of an introduction, executive summary, works roadmap, business requirements, target security model, security conditions and technical recommendations, implementation path, budgetary equipment and labour pricing, and product brochures.

“Along with the proposal, Mitch had detailed drawings of each site made up. The report covers the nuances of each site - where each cable lies, where the reed switches are located, the exact positions of door controllers.”

According to Mijatovic, as part of this enormously detailed proposal, Seneschal adopted an open book policy with all costs, labour rates and unit costs exposed and all margins negotiated. Mirvac loved this idea so much they started by awarding Seneschal the manpower contract at Como Centre.

“When we started at Como we said, ‘You don’t need two guards 24 hours a day’. I think Mirvac’s initial manpower cost was several hundred thousand dollars a year. They had 2 x 24 plus an additional guard, so on day shift they had 3 guards.

“So we went to the client and said we have a better

22 se&n

way of doing this and it will save you hundreds of thousands of dollars per year. This is what you need to do, this is your initial capital outlay and this is your payback period.

“I went through the whole scenario so it would make sense to their CFO,” explains Mijatovic. “This proposal said: ‘If you outlay $300-400,000 here is your payback period, and this is what you’re going to save moving forward’. We scoped the 3 buildings to establish how they worked and planned virtual servers so Mirvac could access the integrated solution from head office in Sydney.”

And there were certain prerequisites the new system was required to meet.

“Mirvac had a list outlining what we had to achieve with the new system,” explains Mijatovic.

“One thing was that it was not an option to replace the cards, not because of the cost, but because of the inconvenience of trying to get around the staff of 200-300 tenants and swap all their cards over.

That was just never going to happen. The second issue was that the system itself had to be properly monitored.”

With the final proposal on the table time passed as a result of internal issues at Mirvac, and finally Seneshcal was awarded the Como Centre project in 2011.

The Como Centre system

Concept hardware installed at Como Centre includes 10 Intelligent 4-door access modules, 20 zone expanders, 3 LAN power supplies, 38 door access modules, low level interfaces for 13 lift cars and 10 LAN isolators. In terms of outright numbers the system comprises 73 doors and supports 2000 cardholders.

The retained legacy reader technology is BQT iClass and MiFare cardholders have been able to retain their legacy cards. Managing the system is

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cas e st u dy como centre

Inner Range’s Insight software, which is ideal for a single site like this one.

Once the Seneschal proposal for the Como Centre had been accepted by Mirvac, Graeme Downey began to go around the Centre, fitting off and commissioning the Concept gear, cutting over and then door by door, de-commissioning the old system.

All the while, as is often the case with installations as complex as this one, there was strong support from Inner Range and its distributor, Central Security Distribution. The key element in the process was transferring the CSV user list from the legacy solution across to Concept and it was initiation of this process that really got the installation started.

According to Josh Mills CSD’s Victoria branch manager, the legacy user database was extracted by Seneschal and imported into Insight as a CSV file.

“Of course some programming had to be refined in the process, but at least the bulk of the time-

“The system is running without an issue... it’s all very fast and there’s no issue badging cards. It operates within a second, the door clicks and unlocks.

24 se&n

consuming programming had been done by the CSV file,” Mills explains.

“So that was really the start of the process, we got the CSV file, we got the information, we could start the process of how we were going to migrate the system across. CSD was able to help Graeme exporting the legacy system’s database into the new Insight database with help from Inner Range.”

According to Mills, the process involved cabling the LAN and getting all the panels up so the 2 systems were running side–by-side for a month.

At the same time, the team tested the LAN and continued bringing the new door controllers onto it so the system was stable prior to the process of cutting the existing system over.

“We had to make sure the LAN would run without any issues, we had a few issues with voltage drop across the LAN and things like that but we fixed those one panel at a time. Once it was all working we were able to cut everything over without any issues,” Mills explains.

“All the single door controllers in the old system were daisy-chained, so we would have one day where we would cut over 10 doors in the one hit.

What we would do is come in and start work at 4am and smash through 10 doors. Working this way it only took 3 days to cut over all the old system’s doors.”

According to Downey, apart from the voltage drops there have been no other serious hiccups.

“The system is running without an issue,” he

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cas e st u dy como centre

The Concept solution run

by Insight software at Como Centre is offers powerful and flexible performance.

A true integrated access control and alarm solution, it’s future proof and there’s plenty of potential for integration if this is required later on...

says. “It’s all very fast and there’s no issue badging cards. It operates within a second, the door clicks and unlocks. We had a few site code issues with the legacy BQT eaders, getting them to work, but they’re all fine now. Adam Dyson, a technician from CSD, came out to site and helped us by fixing a few little programming things. Adam was really good to deal with.”

Reliable monitoring of the system was another key element of this solution.

“It’s important to mention that the new Concept system is running the Inner Range Multipath STU at the Como Centre using multiple paths to communicate alarm events to the control room,” Downey says.

“The way the system is configured, Ethernet is the primary path, GPRS is the secondary path and PSTN Dialler is the last option. These are reporting using IRFast protocol instead of Contact ID because the Contact ID mapping is too small for such a large site and it wouldn’t be able to report all of the alarms individually.”

Given the capability of Insight software, it’s natural to wonder whether or not there’s integration with surveillance systems at the Como centre but Mijatovic says while it’s been considered, there’s no budget yet.

“Como Centre is using standalone DVRs,” he says.

“Mirvac didn’t have the funds to do the whole project as we proposed straight away. Personally, I want that integration between CCTV and access control so it all operates off the one screen. With Insight you get floor plans with icons and cameras views popping up – ideal for remote management in real time or for investigations.”

Challenges

Every big site has its challenges and, according to Downey, at Como Centre getting the lifts right was the biggest one.

26 se&n

“And that was because the lift control side of Concept is designed to run one building with multiple lift shafts when the floors are always in sequence – in other words when level 1 is level 1 no matter what lift car you’re in… all the way up to 120 floors,” he says.

“But Como Centre is different. There are multiple buildings that don’t share the same levels, so level 1 in one building is different to level 1 in another building. The challenges start when you don’t want someone having access to level 1 in each building if they aren’t meant to have it.

“To resolve the issues we had to create level 1 in the first building and designate level 1 in another building as level 11, and in the next building level 1 became level 25 and in the next building level 1 became level 40. To get that to work - to tell a lift car that it had to start at 11 instead of 1 - you had to tell a lift to skip 10 floors but by doing that you are actually telling it to skip 10 relays.

“Getting the system to work like this meant we had to offset it and that was the trickiest part of the job.

The alternative would have been sticking a control panel in the base of each building and having completely different programming for each building – that would have been much more expensive,” Downey says.

“Now the hard part is documenting the system configuration so if a new technician comes in at some time in the future troubleshooting they won’t just say, ‘I know what this program is and the original installer has the relays wrong’ and changes them all, with the result that none of the lifts will work.

“Before commissioning I went to CSD Mulgrave and Adam Dyson and I went through the programming and we fully tested the template on his bench equipment and figured out how to get it to work. The size of the LAN itself is quite big, that’s why we’ve had to use LAN power supplies…there’s more than 3500m of LAN cable.”

The size and complexity of the system and the site’s multiple buildings demanded the use of LAN isolators in each lift shaft giving optical isolation of LANs – this breaks earth loops and extends each

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“I do like Concept, because I like doing things that are little bit out the box, a little bit different – that’s what we’ve done at Como Centre LAN’s potential length.

“In each lift room there’s a LAN isolator but we also have them between long LAN runs - some LAN runs at Como are about 400m long and run between buildings and car parks,” Downey explains.

“Having a LAN isolator at each end means that if something happens on the LAN or there’s a short circuit it doesn’t bring down the whole system. We also re-used some of the existing cabling, so we used the LAN isolators for that because while we tested it thoroughly, we don’t know with 100 per cent certainty that the legacy cabling is a perfect cable run.”

Conclusion

The Concept solution run by Insight software at Como Centre offers powerful and flexible performance. A true integrated access control and alarm solution, it’s future proof and there’s plenty of potential for integration if this is required later on – particularly video surveillance. And should Mirvac decide to standardise its 3 sites, Inner Range’s next 28 se&n

generation Integriti control module and management software are perfect for the job.

The next stage proposed at Como Centre is a CCTV upgrade and Seneschal has suggested first integrating the XPIP system from CSD and later on incorporating a high-level integration between CCTV and Insight Professional.

Mijatovic has some pretty strong views about the Concept product and they relate in large part to the strength of the local support and the opportunity that’s available to influence system functionality.

He says there’s simply no other access control solution on the Australian market that gives integrators like Seneschal the sort of support Inner Range and CSD give.

“From my point of view, Concept is a great product but it’s not just the product that’s important here,” Mijatovic explains. “There’s simply no other solution on the market where I can walk into the manufacturer’s office if I’ve got an issue and sit in front of Inner Range’s managing director Vin Lopes and say ‘Vin, I need the system to do this’, or ‘Vin, can you assist me with special pricing’.

“You can’t do this with other brands - you just can’t. In my opinion, other products will only give me the performance they’ve been designed to give, manufacturers or distributors won’t or can’t enhance performance for specific projects…the system is what it is, take it or leave it. Those companies are just marketing a product, not supporting the market.

“I do like Concept, because I like doing things that are little bit out the box, a little bit different – that’s what we’ve done at Como Centre,” he says.

“We’re not your mainstream security company, we want to be able to come up with solutions. When people have real issues we are able to ask ourselves ‘how do we make all this work?’ That’s what our forte is. I think this gives us the edge with those large projects.”

It wasn’t just Seneschal that came away happy with the access control system at Como Centre.

“Mirvac was really pleased with what Concept 4000 could do and how it interfaced with multiple systems,” Mijatovic says. “And as a solutions provider, that’s the most important thing for us and our clients.” zzz

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p ro d u ct rev i ew dallmeier

Infrared spectrum

30 se&n

by john adam s

New from Dallmeier and distributed locally by C.R. Kennedy is the DF4910HDDN/IR IP day/night fixed external camera, which features an IP66 rated housing, up to 3MP of resolution including 1080p at 30ips, and integrated IR illumination.

THIS new Dallmeier DF4910HD-DN/IR is a great camera with an excellent feature set. I think the entire 4910 range is a leap forward for Dallmeier.

There’s a fixed indoor unit, a fixed dome and there’s this rugged IP66-rated outdoor camera with 25 metres of IR coverage with a 50-degree spread.

There really is some lovely product around at the moment. Our camera technologies are maturing and as they mature they are becoming vastly more capable, far more powerful and much more intuitive. It really does bode well for the future.

I get a look at this German-manufactured camera in the demo room at C.R. Kennedy’s Sydney office with Colin Harding, business development manager, in the driver’s seat. From the get-go I should point out that this is a really good-looking camera with a clean, strong appearance.

I liked the DF4910HD-DN/IR the instant I saw it in the pages of SE&N and I like it more in the flesh.

Its white bracket and housing with removable sunshade look robust in all their particulars. The window of the camera is dominated by 3 circular IR clusters sitting above the camera lens. Cabling is tidily integrated into the wall mount bracket. The feel and look of the thing is all quality.

Appearances aren’t everything, obviously, and under the hood is where the 4910 really shines.

Driving the camera is a 1/2.5-inch, 3-megapixel CMOS image sensor with Cam_inPIX technology, which sees every pixel using a different exposure level to provide the best colour saturation.

Essentially, dark areas get long exposure and bright areas get short exposure.

Features of the drivetrain include pure digital signal processing and a range of resolutions including SD (up to D1), HD (720p, 1080p and 2MP), and 3MP set as simultaneous dual or tri-streaming.

Video compression is either H.264 or MJPEG and you get frame rates of up to 30ips unless you’re running at 3MP, in which case the rate is cut to 12.5ips. The size of the sensor allows for a feature called Digital Image Shift – you can pan sideways to snare another couple of degrees of a scene without adjusting the camera in the field.

Automatic Day/Night operation is supported by integrated ambient light sensing, a removable IR cut filter (ICR1)) and integrated IR illumination provided by those semi-covert 850nm high power LEDs. Importantly, maximum power draw is just under 13W, which is excellent for a camera offering these levels of low light performance.

The DF4910HD-DN/IR has a fast (large maximum aperture) and motor-driven megapixel varifocal lens (F1.0 / 2.8 – 11 mm) which allows operators or integrators to adjust the focal length and the focus conveniently via a web browser, as well as tweaking the Digital Image Shift to get the most suitable alignment. The camera is operated via Power over Ethernet(PoE Class 0, IEEE 802.3af) which allows for an easy, quick and cost-effective installation.

Other strong features include a minimum scene illumination of 0.59 lux with the IR off and 0 lux with the IR on, automatic white balance and onepush AWB, automatic gain control (AGC), automatic electronic shutter (AES), 3D digital noise reduction (3D DNR), flip function (horizontal, vertical or both) and motion detection with selectable sensitivity.

As if this wasn’t enough there’s also a comprehensive set of image optimization functions like brightness, contrast, saturation and sharpness, privacy zone masking (hiding/masking of protected areas and 3 different exposure metering modes including: Average metering (light information from entire scene), centre-weighted average metering and spot metering.

There’s also alarm notification via DaVid

Everything is done over the network. You have the ability to adjust the zoom and focus – all the camera settings are available for remote programming, things like brightness, contrast, saturation and sharpness.

se&n 31

p ro d u ct rev i ew dallmeier

Because there is no need to change settings at the camera, the weather protection is never compromised – it’s a guarantee the camera will remain weather resistant for its lifetime.” protocol3), e-mail and FTP image upload, local video memory: SDHC card slot integrated, an integrated microphone, ONVIF compliance and DIN EN 50130-4 compliance.

Driving the DF4910HD-DN/IR

According to Harding, while this is a 3MP camera it can drop down to 1080 or 720p and it offers real time recording in 2MP, 1080p and 720p modes.

“Compression setting options include D1, 720p, 1080p, 2MP which is 1600 x 1200 delivered in a 4 x 3 format, and 3MP at 12.5ips,” Harding explains.

“The reason for the optional 4x3 format is that often cameras are looking down the length of a building and widescreen 16 x 9 isn’t the best format to handle these applications.

“This camera comes with all the bits needed to install it, including the screws, sunshield, Cat-5 cable, everything is there in the box.”

Being PoE makes the camera easy to install and all programming can be done over a network. You can download ActiveX from the camera, same as all Dallmeier products and you can then use any device that supports ActiveX to manage and remotely configure the camera.

“This camera has a motor-driven varifocal lens so there’s no need once it’s on the wall, to physically get to the camera,” Harding says. “Everything is done over the network. You have the ability to adjust the zoom and focus – all the camera settings are available for remote programming, things like brightness, contrast, saturation and sharpness.

“There are also a number of presets – indoor/ outdoor, low light, this focuses the optimisation of the image on certain environments. You also have optional slow shutter, so you can improve the night image remotely, too. The software also gives installers programming options allowing adjustment to IR coverage – you can choose spot or wide.

“All this remote control saves installers from getting out in the weather as well as saving them having to travel to a site to adjust the camera settings. Because there is no need to change settings at the camera, the weather protection is never compromised – it’s a guarantee the camera will remain weather resistant for its lifetime.”

32 se&n

We have a play with the camera in the low light environment in the C.R. Kennedy demo room.

Harding knows his stuff and whips through the config menus on an adjacent monitor in no time, showing me setup. Once we’ve had a look at the options, it’s time to consider performance.

We are inside so there’s no strong lighting – it’s office lighting with a good and consistent coverage of probably 150 lux. In these conditions the colour image is sharp with true colour rendition. When Harding turns the lights out and the IR function on, the image is simply excellent. You get lovely contrast from monochrome – people disrespect the idea of black and white scenes but I think the face recognition is probably better.

The demo space is probably 6 x 4 metres so it’s no challenge for the camera. The field of view is wide and the IR fills the space so there are no dark corners – the IR clearly bounces off surfaces in the same way visible light does. In this environment we drop the IR spot down so it’s not reflecting from tables and things. It’s a good image, I say, admiring it. Claimed IR range is 25 metres but it’s a Dallmeier 25 metres so it’s probably a bit more than this, Harding says.

As a rule, night time recording with megapixel cameras pushes up bit rates to silly levels but in the presence of infrared light noise levels fall precipitously and this reduces the bandwidth of the signal. Harding says that at night the DF4910HDDN/IR records at 1080p in real time at 3.5-4Mbps.

As part of the demo, we take a look at the digital image shift function. It’s simple and clever and simply allows the scene to be pulled across a few degrees to get a look at something that might have taken place just out of view. Installers can also adjust or readjust camera positions using this digital image shift. It’s easy to operate, same as everything else about this camera’s management software.

With a list price of $A1600, the DF4910HD-DN/IR is a lovely piece of kit with exemplary performance in low light in a robust package likely to have a very long life. It’s a very sweet example of the quality and capability installers and end users can get for a very reasonable price. zzz

Features of the Dallmeier DF4910HD-DN/IR l 1/2.5” 5-megapixel CMOS image sensor with Cam_inPIX technology l Real-time Full HD video (1080p/30fps) l Automatic Day/Night switching supported by ambient light sensing l IR (infrared) 25m illumination by semi-covert 850nm LEDs l Motor-driven megapixel varifocal lens (Day/Night): F1.0 / 2.8 – 11 mm l Focal length and focus conveniently adjustable via web browser l Resolution: SD (up to D1), HD (720p, 1080p, 2MP, 3MP) l Video compression: H.264, MJPEG l Privacy Zone Masking (hiding/masking of protected areas) l Flip function (horizontal, vertical or both) l Motion detection3) with selectable sensitivity

p ro d u ct rev i ew lilin

LiLin’s 3MP IR powerhouse

NEW from manufacturer Merit LILIN is the iMEGAPRO IPR7334SX, an IP66-rated fixed camera with an eyewatering features list including quadstreaming, 60m IR, 1050mm optical zoom, 64x digital PTZ, sharp pricing and remote everything.

34 se&n

I

DRIVE out to the company’s office in Lidcombe to check out the new iMEGAPRO range of megapixel IP day/night cameras from Merit LILIN. Having read the marketing brochures I’m prepared to see a range of new IP cameras with excellent specifications but I end up being much more impressed than I expected to be. LILIN has put plenty of effort into iMEGAPRO and it shows.

While I look briefly at the whole iMEGAPRO range in this demo, the camera we focus on is the big IPR7334SX IP66-rated unit with 60m IR support. It’s worth noting that in the iMEGAPRO range there are other units that deploy similar chipsets with slightly different but similarly powerful and flexible feature sets. These include an internal fixed camera, a small vandal resistant compact camera, which is ideal for transport applications and lifts, as well as 2 domes, one being IR assisted.

by john adam s

As part of this review I can’t help but comment on LILIN’s new NVR Touch and the company’s sweet CMX video management system. We’re using these 2 new solutions to view the big IPR7334SX and they’re easy to fall in love with. The CMX has been designed to mirror the style of smart phone apps. It’s simple and icon-based with zero fuss and maximum display of images. The result is very slick, very nextgen and very easy to use.

Because all these elements are designed to work together they mutually define each other. They’re all great products and together they maximise the sum of their parts. Suffice to say, the NVR Touch – which will be available in 16, 9, 4 channel versions can handle 16 cameras at 30fps with 1080p HD resolution on all channels – most NVRs cannot offer this barnstorming performance.

Meanwhile the CMX management solutions offers a range of functions including live view, playback, excellent timelines, and PTZ control on workstations or mobile devices. In a workstation environment you can drive the unit using a HMDI touchscreen or a normal VGA monitor with a mouse, or you can use both as we do. With the touchscreen, functions are activated with subtle and intuitive finger movements. Overall, iMEGAPRO is part of a suite of new product from Merit LILIN that, taken together, underscores the manufacturer’s intent to make a serious impact on the world market.

Graham Madden, LILIN’s newly-minted NSW state manager is chuffed with the iMEGAPRO product and as he explains the gear to me, I can’t help but catch his enthusiasm.

“LILIN has really gone all out with iMEGAPRO and has manufactured 2, 3 and 5MP cameras all with Japanese lenses, as well as offering the NVR Touch with 1080p live performance on all inputs,” Madden tells me.

“To be honest, when I arrived here I couldn’t believe how powerful these cameras were. I’ve taken all the cameras home to do my own testing and I’ve noticed that performance really is as good as the stated specifications.

“Coming from an electrical engineering background I like the way the cameras function, I love how easy it all is,” Madden says. “LILIN has spent 31 years developing cameras and chipsets and they are very good at it.”

...the CMX 3.8 management solutions offers a range of functions including live view, playback, excellent timelines, and PTZ control on workstations or mobile devices. x 1561 pixels supported by an IR cut filter. The unit hands out a creditable low light performance of 0.3 lux at F1.8 with the IR off or gives images in 0 lux with the big LED IRs switched on. Other features include auto gain control of 36dB, selectable noise reduction, sense-up settings for 1, 2, 3 and 7 frames, 2D wide dynamic range and 4 privacy zones.

Other salient features include selectable resolutions including QXGA, 1080p, 720p, D1 and CIF, while multiple profiles allow the selection of a suite of simultaneous video streams during commissioning that are tailored to meet a range of application requirements.

My initial impression of the unit is of heft – this camera weighs 3.8kg most of which lies in the rugged cast housing. The other impression is the size of the 7 LEDs. Each one is huge and this explains both the depth and spread of the IR coverage – 60m deep and 60 degrees wide, covering much of the camera’s field of view at night.

Providing the camera with its IP66 rating are a rubber O-ring seal between housing and lid, a sunshade, a heater and a fan. Without the heater on, the unit draws 33 watts and this goes up to 40 watts with the heater activated. That’s amazingly economical for a low light solution with a 60m range, believe me. Also contributing to the weatherproof housing is a smart mounting bracket so all the cabling arrives through the foot of the bracket. This means that, depending on the mounting surrounds

IPR7334SX specifications

Once in the demo room, Madden shows me the IPR7334SX camera and after I’ve poked around a bit, he opens the case to show me what’s inside. And what’s inside is pretty much everything it’s possible to shoehorn into an IP camera – not just in terms of raw performance but programmability, too.

The core specifications of the camera include a 1/2.8-inch progressive scan CMOS sensor with 2096

se&n 35

p roduct review

lilin

in your application, there’s no need for external cabling. A rubber seal sits on the camera base and seals the camera foot when the cabling is installed.

“Historically, the company started out doing IR and over time it became very good with that technology,” Madden explains, as we peer into the camera body.

“Then LILIN expanded into IP cameras and quickly realised that they could use their expertise in IR to overcome the fact that no megapixel camera performs very well in low light. The IR expertise of LILIN has got rid of the low light issue completely.”

In my opinion, it would be a mistake to list the features of this camera without underlining the flexibility of the camera’s onboard firmware functionality. This is a camera that’s exceedingly programmable.

“When installers go into video options there are the 4 streams that can be sent out simultaneously and you select which profile you want to use and you access this functionality through Internet Explorer – it’s actually integrated into the camera,” Madden says.

“You might set up the camera to send D1 over the internet, 1080p HD to a local server, while sending JPEG CIF to cloud storage and JPEG 720 x 480 4CIF to an iPhone, all of this being simultaneous. This capability is the same across all the iMEGAPRO range.

“As part of this function you can set frame rate – you can totally customise the streams to suit application and LAN and WAN networks.”

This programmability, this tweaking of onboard functionality on the basis of application or even situation for a manned control room, just goes on and on through layers of functionality until my head is spinning.

“There are the image quality settings like brightness, contrast, hue and saturation but the beauty of the LILIN chip is that we can set our exposure value,” Madden says. “Do we want more light for this application? There’s also adjustable low light, gain control, backlight compensation and the sense-up feature (2, 5, 8x set for day and night) which pushes up the light level using digital signal processing.”

As Madden explains, in night mode when the IR filter cuts in, the installer can do all these settings again.

36 se&n

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p ro d u ct rev i ew lilin

“This is because there are dual parameters when it comes to image quality settings, one for day and another for night. At night you would not want wide dynamic range, so you turn that off – and you don’t want backlight compensation so that should be turned off. But you do want to turn up the gain control.”

License plate recognition is a strength of this camera and another area that can be customised.

“We can set minimum or maximum shutter speeds so that at night when you want license plate recognition you can slow the shutter down and get a bit more light and set the minimum level depending on the speed of the car,” explains Madden. “In the daytime you’d probably have it set at the maximum.

If you start playing with all these settings it has an amazing effect on image quality – you can tailor the camera for maximum performance in a given application.

“There’s also a functionality that detects the time of the day, dawn or dusk, when the light is marginal and many cameras oscillate back and forward from colour to day/night. iMEGAPRO will stay a set time period before flicking from day to night mode or vice versa.

“Privacy masks are built into the camera itself and there’s a region-of-interest function which allows you to sub-stream the relevant part of a scene.”

Madden tells me. “Let’s say we have a full screen being recorded at 1080p but that’s far more than we actually need – we need a smaller area. That means we use less bandwidth and less storage – this can be significant.”

This iMEGAPRO camera simply has an endless weight of functionality. There’s SD recording if the network goes down. You select the sort of recording you want to apply in advance and this might be recording on alarm trigger, or continuous recording.

You can also select the resolution required. With the SD recording there’s backup file download so you can access the camera over the network and pull information out of the SD card to a workstation on the network.

Other features include an alarm input allowing the camera to be programmed to step up recording from say, 7fps, to 25fps for a defined time period in an alarm event. Such features are normally integrated into a DVR or NVR. Having them at the edge like this takes some of the processing burden from the NVR and in part explains NVR Touch’s ability to support

38 se&n

1080p live on all channels.

“There’s also audio detection and audio in and audio out, so it’s possible to converse with a person remotely using the camera at a Help Point or similar,” Madden explains. “And there’s tamper detection that detects changes in focus, masking, blocking and spraying, and if the scene changes suddenly a tamper alarm will be activated.”

The iMEGAPRO IPR7334SX also has a couple of unexpected tricks up its sleeve include face recognition whereby the camera can compare a face in a field of view with a database held onboard and send an alert. There’s also a neat flip function that’s bound to become an industry benchmark.

“The way this works is that if you have a difficult installation and need to mount a camera at right angles or upside down, you can simply flip the image within the software so it appears upright,” Madden says. “There’s also a mirror function which allows you to view a mirror image of a camera image.”

The camera also has an inbuilt timer, so if it’s on a network you can automatically sync daylight savings times and change the correct time zones.

Another neat feature is an FTP server function.

Every 10 seconds (it can be any time period) the camera can take a JPEG snapshot and load it to a file on a remote server – that’s ideal for remote applications.

Installing the camera

“There’s also a functionality that detects the time of the day, dawn or dusk, when the light is marginal and many cameras oscillate back and forward from colour to day/night. iMEGAPRO will stay a set time period before flicking day/night modes.

For the installer the camera combines ease of setup with enormous flexibility. According to Madden, the camera is powered by 24V AC to run the IR, fans and heaters. In terms of setup you plug in power and a network cable and, if required, use the portable video test monitor output for local commissioning.

“When the camera is plugged in you do an IP scan via Internet Explorer and the scan module comes up and tells you what cameras it has found,” Madden says. “You then go to admin and that takes you straight into the camera. From an installation point of view it’s very easy. The hardest thing an installer has to face is what address to make the camera – should it be Camera 1, 2, 3, etc.

“As soon as the scan is done, you close the setup boxes and select update and go back to live mode and all the newly installed cameras are there and working. Once you’re in live mode looking at the image streams on a workstation, that’s when you’d go into Internet Explorer, access each camera and tweak image performance as part of the overall commissioning process.”

According to Madden, this makes things very easy for night time adjustments. Often cameras look great in the day and terrible at night but this remote adjustment can be done online at the appropriate time, allowing tweaking for the best possible low light image.

As well as camera and network settings an installer or administrator can also decide whether or not a user can operate the ePTZ, alter the image streams and more.

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p ro d u ct rev i ew lilin

“And when it comes to system function, all the firmware updates for cameras are available to download on the LILIN website and if you click on firmware updates when in camera settings you can update the camera firmware ,” Madden says.

“The file will be downloaded to the camera and the camera will reboot to the latest firmware. The camera is plug, play, click, update – like an iPhone update.”

Meanwhile, in network settings, there are general network settings and IP addresses, and you select the switch port you’ll use, as well as actioning things like SMTP services. Using these, you can select 4 email addresses and send alarm events via email – as streams or snapshots.

“Making installers lives easier, there’s a lot of support from LILIN, much of which is online and that makes commissioning and firmware upgrades very easy,” Madden says. “Online templates offer instructions on how to set up cameras at point of sale, how to sync video and audio, how to create 2-way access for audio. It goes on and on. And there are presentations showing how the various features work.

“All the relevant settings are spelled out. If you want LPR on a 4-lane highway with an average speed of 70kmph, the online template tells you which settings you need – in this case gain control 64x, low shutter speed 120, high shutter speed 240.

Then there are templates for high speed vehicles.

No matter what your application, the correct parameters are spelled out online on the basis of real applications.”

Test driving the IPR7334SX

There’s no doubt, I think, watching Madden wield the controls, that this IPR7334SX is a stonking camera, with a range of features that set it apart at this price. One of these features is a 10-50mm optical lens that Madden correctly points out is exceedingly hard to demonstrate, even using the camera bolted to the side of the LILIN office and pointing down the driveway of the industrial estate and across the street – a distance of perhaps 80m.

“The camera we are looking at here in the demo room is installed outside,” he explains. “I should point out that it’s only operating in 2MP mode (15fps) although it’s a 3.27MP camera. That’s because we’re test driving it with the NVR Touch, which is 1080p.

If we took the camera to 3.27MP it would exceed the rating on the NVR so it’s choked to 2MP.” Madden shows me a range of images from the camera during a 24-hour period and what really strikes me is the fact the long range IR gives the camera excellent performance at night. Something else that’s apparent is the capable native low light performance of the big iMEGAPRO. Because there are a couple of lights in the area, at certain times the camera doesn’t bother going to monochrome and is still working in colour.

According to Madden, the reason low light

40 se&n

Other features include an alarm input allowing the camera to be programmed to step up recording from say, 7ips, to 25ips for a defined time period in an alarm event.

Such features are normally integrated into a DVR or NVR.

performance without IR is so good is that the senseup capability draws light from anywhere in a scene and uses it to enhance an image. To demonstrate this we look at a recording which shows the camera doing a great job at night. There’s very little light but the camera is giving usable footage across the entire scene with no external IR. Also neat is that using sense-up instead of wicking up the gain control at night eliminates motion blur completely.

Now we play with the monochrome mode at 60m with the IR activated. The recording was set up to show off the camera’s night prowess and we can see there’s a human figure at 60m, stumbling around in pitch darkness. Interestingly, we can see all the way to a line of trees past the figure, so performance is better than 60m. Perhaps it’s closer to 70-75m. To my eyes, this camera is getting good contrast and definition all the way through the scene – you can nearly recognize the face at 60m. If you knew the person, you would recognise them, I think.

Another test we look at involves the 3.27MP camera set at 2MP looking across a large park in day time. The target is nearly 200m distant. Our object is to see if we can get license plate recognition at that distance. Before Madden zooms in I can see in the far distance the fence at the other side of the park.

But once he applies the 50mm zoom and uses a little of the digital zoom we are able to reach deep into the scene and get LPR of a vehicle parked there with ease. It’s outstanding performance.

Next we also look at footage from a freeway at night. Cars are going through a toll point at over 100kmph with a single image taken as each whizzes past. There’s no blur at all and the images are sharp across all lanes of traffic.

As I’m heading back to the office reflecting on what I’ve seen I can’t help but be impressed by this IPR7334SX. List price is $A1200 and for that you get a vandal-resistant, IP66-rated, surveillance camera with 60m of IR, and a 10-50mm lens with ePTZ. iMEGAPRO – it really is an awful lot of camera for the money. Nice work LILIN. zzz

Features of the iMEGAPRO IPR7334SX l Full HD 3.27 megapixel CMOS image sensor l High efficiency IR LED, radiant distance up to 60m l True H.264 AVC/MPEG-4 part 10 real-time video compression l H.264 and Motion JPEG multi-profile video streaming l 5-50mm optical zoom l Digital PTZ l Cable managed housing and bracket l Day & Night (IR cut removable) l Digital I/O : 1 in, 1 out l 3D noise reduction (MCTF) l 2D WDR function l Face/Tampering/Audio/Motion detection alarm function l 2-way audio supported l ONVIF supported l Support sense-up plus l Quadruple streaming technologies

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p ro d u ct rev i ew

visonic

by jo hn adam s

Visonic PowerMaster-30 G2 Visonic’s new PowerMaster-30 G2, distributed by QVS, is a professional wireless security, safety and control system that supports 120 wireless devices in 64 zones, up to 32 keypads, 32 fobs, 8 sirens and 4 repeaters

L

ET’S talk about the PowerG wireless technology supporting the PowerMaster-30 first. It’s highly secure AES-128 encrypted, frequency hopping spread spectrum set up as a 2-way synchronised TDMA wireless network to provide streamlined communication. There are 4 Mhz bands with hop frequencies ranging from 4 to 50.

Transmission range is a serious 2000 metres line-of-sight while adaptive transmission power, determined by the system based on distance between device and panel and RFI, gives peripheral battery life up to an awesome 8 years.

That’s a really good sales point.

A key innovation of PowerG is having these technologies operate on non-rechargeable batteries while still keeping all devices connected and online. When used in residential or commercial security alarm systems, this combination of technologies delivers reliability and robustness.

Additional features of the technology include support for 120 wireless devices, up to 64 zones, up to 32 keypads, 32 keyfobs, 8 sirens and 4 repeaters.

Each system has 48 user codes, supports partitions, up to 2 wired zones, 1 wired siren and 1 programmable output, has a built-in PSTN dialer, as well as optional GSM/GPRS and ADSL internal modules. The event log stores 1000

Features of the Visonic PowerMaster-30 G2 l 120 wireless devices l Up to 64 zones, 32 keypads, 32 keyfobs, 8 sirens, 4 repeaters l Optional GSM/GPRS and IP internal modules l Remote configuration and diagnostics with system status l All devices are configured from the panel l SirenNet - Leverages smoke detector buzzers for all alarms l 48 user codes l Full partitioning

42 se&n

events and there’s an optional proximity reader, a remote voice box and an extensive range of PowerG peripherals for every application.

The control unit of the PowerMaster is simplicity itself. There’s a single line LCD screen and the bare minimum of function keys located around the central numerical keypad. The reason Visonic can get away with this very basic design is the smarts hidden behind the scenes.

There’s a special enrolment button on each device that makes enrolment a one-touch exercise. All devices are configured from the panel and there are no hardware switches and no requirement to pop open the sensors and other devices once they are set up. Making installation easier still are customised configuration templates that enable configuration of the devices collectively.

There’s a visible signal quality indication shown on each device that lets installers choose optimal locations without having to rush back to the panel as they go through the process of mounting the sensors in the field. There’s also a powerful diagnostic tool that indicates RF link quality based on the previous 24 hours statistics and on-demand bi-directional measurements.

These display immediate problems and enable verification of the installation during house setup.

Included are powerful tools for central monitoring stations including remote enrolment and review of all system peripherals and initiation of remote walk tests with assistance from anyone in the house. There are also remote diagnostics of wireless connections and RF link quality for all system peripherals based on those same 24-hour stats and bi-directional measurements. zzz

cas e st u dy my er

top shelf

Integrator SECOM STS and cabler DESA Australia have installed Geutebruck video management solutions, 6000 Sony 720p HD fixed and PTZ cameras, and a towering 2500TB of storage in 68 Myer stores across Australia.

M

YER is Australia’s oldest, largest and most prestigious chain of department stores.

The company was founded in 1899 by Sidney Myer, when the first store opened in Bendigo.

By 1935, Myer employed 5500 people and over the years, through organic growth and acquisition, it became one of the most recognisable names in Australian retailing.

44 se&n

It goes without saying that so venerable a business has a long history of success in security and loss prevention. And when powerful new IP CCTV technologies became available, Myer management was eager to use them to enhance safety and security and to protect the business from shrinkage and fraud. The result was one of the first and largest CCTV projects ever seen in this country.

It was also the first serious application of megapixel IP surveillance technology.

Neil Redfern, regional security and loss prevention manager, has been with Myer 17 years and seen a number of surveillance technologies come and go.

This experience gives him an excellent perspective on the value of the sorts of 720p HD solutions that are rapidly becoming our industry’s best practise.

According to Redfern, one of the issues in the past was that Myer had not invested significantly in an end-to-end solution and as a result there was limited consistency of technology across the business.

“Prior to the installation of this new system the stores, depending on where they were, had various

by john adam s

When you look at the end-toend process of scoping and selecting products, having visits from different vendors and looking at every different product, it was a long, intensive process.

aged solutions,” he explains. “Some stores had old black and white systems, some stores had DVRbased solutions. It was not consistent.”

According to Redfern, Myer’s CCTV Project was lengthy.

“When you look at the end-to-end process of scoping and selecting products, having visits from different vendors and looking at every different product, it was an intensive process,” he explains.

“At the time it was probably the largest CCTV system in local retail – it was quite an interesting challenge going out into the market with this project.

Sony’s 1.3 megapixel camera technology was very new back when the system was originally specified.

“The one thing you soon learn when you go through this process of scoping is that it’s a battle of what do we like, what do we need, what can we afford and essentially trying to find the balance between data storage, picture quality, it’s a real tradeoff process.”

According to Redfern, at the start of project the scale of what was being undertaken was somewhat

underestimated.

“When you look at the scale of works including sorting out camera placement, doing the cabling, installing the NVRs and workstations – it was a big job,” he explains.

“Naturally, the process of how the surveillance system would integrate into the business and the infrastructure that it would use meant that it needed to be part of the Myer IT network. When the IT department became involved, the synergy of the entire business working towards the right outcome with engagement of the key stakeholders started to fall into place.”

Redfern says that the primary purpose of the system is the security of Myer stores but he says that because the camera system has such flexibility it also supports areas like customer and team member safety.

“The camera system has the ability to view incidents and identify risks as they occur. There’s also the physical security of our stores overnight, as well as during trading hours,” he explains. “It’s a broad tool that allows us to manage risks that exist within the business.

“We’re also susceptible as a business to the impact of theft and fraud so this is another area the cameras help us. The system allows us to manage shrinkage results more effectively across the business. A key goal of the system was to help get our shrinkage under industry best practice.

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cas e st u dy my er “We do what we call retrospective briefs of evidence so if we have an incident we’ll use the CCTV footage to pull that incident together and report it to the police and that offender becomes wanted for that offence – because of the intelligence generation in our business with this new system we get to know the types of offender targeting us.

“One of the biggest benefits of the system is our ability to prosecute offenders even after the crimes have occurred –it’s a great strength of the new system.”

In terms of return on investment, will the system much pay for itself over a period of time, given such savings? I wonder aloud.

“Absolutely,” says Redfern. “CCTV is very necessary in relation to addressing a number of issues, not only shrinkage management but liability issues.

The Myer CCTV system

The first thing to bear in mind with this system is that it represents an early expression of IP technology.

Myer was an early adopter and for a number of reasons there was a long project pipeline. This means the cameras are 720p HD resolution but record in MJPEG, not H.264. There is a benefit to this - image quality is quite outstanding.

The heart of the system is installed in the network rooms of each store, a mix of Geutebruck GeViScopeSE and GeViScopeIP/SE servers with dual power supplies and bullet-proof solid state drives handling the operating system. According to Geutebruck Australia’s managing director Anthony Brooks, each server has an average of just 20 camera streams.

“By today’s standards this is relatively small and it reflects the constraints of recording an MJPEG camera onto what were at the time the largest single disk 1TB HDDs available,” he explains.

“The system sits on an embedded Windows environment – making it easy for the Myer IT department to manage. Typically the average store has between 5 and 7 servers and an average of 90

The system sits on an embedded Windows environment – making it easy for the Myer IT department to manage.

Typically the average store has between 5 and 7 servers and an average of 60 and sometimes more than 200 cameras.

Neil Redfern

46 se&n

and sometimes more than 200 cameras.”

All the fixed cameras, a mix of Sony DM110s and DM160s, are PoE, while the RX530P PTZs are separately powered but are also connected to the dedicated CCTV network. Secom STS created the CCTV network with a series of VLANs which serve to separate the record, database and viewing streams.

This is a complex solution in large part because the demands are so high. It’s no set-and-forget retrospective application trickling along in VGA and recording on motion. This is a living system used in real time to enhance the capability of teams on the ground while demanding the best possible court admissible recorded images when these are required. Even now such applications are very tough to get right.

According to Brooks, the project kicked off in 2009 after an extensive shootout and evaluation of many systems that itself lasted nearly 2 years.

“This evaluation highlighted many of Geutebruck’s advanced video management features and flexible software. Once started, the majority of the project was complete within 18 months with continued deployment thereafter to meet Myer’s ongoing refurbishment and fit-out needs.

“Geutebruck has been actively involved from the start – from the POC stage through to commissioning and training support,” he explains. “And the system is an absolute credit to the engineering team at Secom STS which meticulously designed, tested and implemented the network to support the single largest deployment of megapixel cameras in Australia.”

The George St, Sydney store, where I see the Myer system in the flesh is one of the larger Myer systems with more than 250 cameras, 40 being PTZ, spread across 7 floors (the biggest system is Bourke St, Melbourne, with over 360 cameras). George St is a big system in its own right and when you consider there are 66 stores with similar solutions across the country, the challenges of this national application become clearer.

“We are now in a position as a total business, where every store we have has the Geutebruck solution – it’s given us an excellent platform from a security and safety perspective, as well as allowing us to manage the risks we face in the business,” Redfern explains.

Part of the process of managing these risks is ensuring cameras are positioned where they offer the best possible coverage. As a result, lots of thought went into camera placement.

“We have covered all our perimeters extremely well so we get very good ID shots,” says Redfern.

“Fitting rooms are always a problem area so we have cameras recording entry and egress areas of fitting room lobbies. All our transaction centres, our registers, are covered by the system, all our escalators, lift lobbies, entries to public toilets are covered.

“Next, we have a variety of other cameras in our support areas, like our docks, reserves, staff

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entries, loss prevention holding cells where we hold offenders for custody management. We’ve really gone out and done the whole business and that’s just the fixed cameras. There are also PTZ cameras in all the stores that allow more flexible coverage of hotspots and events.”

Redfern explains that from an intelligence point of view, a great strength of the system is the volume of images operators are able to save. These are uploaded onto a shared drive and Myer intelligence officers can use those images to let other stores in the network know of risks.

I’m not surprised when Redfern tells me the Myer IT department was heavily involved.

“They understand the infrastructure of Myer from a technical perspective. It’s all very well for us to say we want XYZ but if it’s something that is not possible with the existing infrastructure then we really have to be sensible about what solution we are engaging,” he says.

A key element of the system is that currently operationally standalone in most stores.

“It comes down to the nature of the Myer network,” Redfern tells me. “Drawing that much data at that volume was not possible historically. It’s absolutely the future of where we are now going with the system – we have the ability to remote access the systems. The dream is to have that capability so our investigators and loss prevention officers can be more efficient and draw data from wherever they need it.

“Of course, it is possible to connect to remote systems across the network one at a time but we only allow Secom to dial into the systems for maintenance. They can also log into the system and draw back data of incidents if we need them to.”

Operation and control

We go into the Myer George St store’s control room.

As we walk in I can see some older equipment is still in place and operational. The new gear is primarily a single workstation with three monitors clustered around it. As we come into the control room, Myer operators are viewing footage of a shoplifter – it’s a graphic illustration of the power of the new system.

The detail is very clear as the person takes a couple of perfume items and walks out of the store, with the operators following every move on camera and tracking security officer response.

The control room itself is a simple space, long and narrow. There’s nothing flash about it.

Myer’s investment here has been in the technical surveillance solution.

“That’s the old system,” says Redfern, pointing to a wall of small screens showing the site’s legacy analogue cameras. To my eyes, now used to the glittering edges of 720p and 1080p HD cameras, the analogue scenes look yellow and soft, though perhaps part of this is the aging of the phosphor coating on the monitors. Along one wall are timelapse VCRs and early DVRs. Layered in their

48 se&n

racks they look like geological forms from the distant past.

“We have elected not to turn the analogue cameras off,” Refern says. “For its age, that part of the system is still working well And while the analogue cameras continue to work, we will still use them.

One thing is that as an operator you need to be in a different headspace when you move between the systems. A lot of our loss prevention officers were a bit shocked at the difference between analogue and megapixel – the quality, the way that the images appear, the depth of field.”

Now we’re sitting down in front of the Geutebruck workstation and Redfern explains the nature of the system.

“We’ve gone for a format with the GscViewer where we’ve got 3 very defined monitors, and this configuration is consistent across all our businesses, regardless of the scale of the store,” he says. “On the left hand side we’ve got what I call our workstation where we can select all the cameras and handle the administration.

“The middle screen is what we call the ‘Follow Me’ monitor, which is the monitor we use predominantly for watching people live – because the way the system has been set up, as long as you are watching

live on the ‘Follow Me’ monitor, regardless of which camera you call up as you move around the store, it’s all recorded on ‘Follow Me’ in one clean, continual recording.

“From a user’s point of view it’s amazing because we don’t have to go and select the 30 cameras we were watching a person on and record bits here and there, we are recording the entire incident at once.

Finally, there’s the third monitor, which is a general observation monitor where we can split the screens and see our high risk departments.”

According to Redfern, the biggest advantage to the new system is that every camera is continually recording – it’s not a matter of only recording what is on the screen as it used to be.

“Also, prior to this installation, systems like FraudWatch were working in isolation but we now have the ability to draw on the point of sale data, as well as being able to view the video footage related to that transaction,” he explains. “As a result, POS fraud in our business has greatly reduced thanks to a combination of those tools working together.”

Now Redfern starts to drive his system. He’s very comfortable with the controls and finds his way around GscView without effort.

“These PTZs really allow us flexibility when we

One thing is that as an operator you need to be in a different headspace when you move between the systems. A lot of our loss prevention officers were a bit shocked at the difference between analogue and megapixel – the quality, the way that images appear, the depth of field...

are hunting for a good shot of an area,” Redfern says.

“The reach on these cameras is so amazing we just don’t need more of them. They are a very powerful tool from every point of view.”

The first thing that strikes me as I look at the monitor cluster in the workstation is the high resolution, the level of detail. We are looking at an entry camera, the shots are tight the face recognition is excellent. The ability to zoom in and retain recognition is outstanding. These Sony cameras are doing good work at Myer.

The depth of field is something to behold. We are looking through the entry lane, down a long flight of stairs, across 6-8 metres of lobby, through a set of glass swing doors and across 4 lanes of traffic to the other side of the street. It’s a partly sunny day, mid-afternoon and we’re looking into a bright area.

There’s no sign of backlight issues.

Neil focuses on a shopper arriving at the door and entering the store then uses the neat Geutebruck jog shuttle controller, which is separate from the keyboard, to run seamlessly forward and back, showing the event frame by frame. What’s impressive to me is the complete lack of latency in the jog shuttle in reverse which is something many in the industry have complained bitterly about as megapixel cameras have become more widespread.

The Geutebruck system handles the stresses of jog shuttle exceedingly well.

“This is the process with the ‘Follow Me’ monitor,” Redfern says, toggling back and forth. “This jog shuttle controller allows us to run the footage back and forth frame by frame - it’s really, really good. And if I want to take a snap shot you can see how easy it is. I highlight the area I want in the image and click.

“The export picture function is simple, you just drop it straight into the file as a high quality jpeg and you are done. It’s a one-touch application. Once we have the footage saved it’s an easy process using the Creator Classic program so we are essentially just dropping the video footage from the files that have been saved. We select it, drop an auto-run feature in there as well and burn it to a disk.

“There’s also a higher frame rate delivered to the ‘Follow Me’ monitor,” Redfern says. “This is because we know this is the footage most likely to be used as evidence. The ‘Follow Me’ monitor is being recorded at 15ips, which is virtually live to the human eye.”

Is it easy to extract footage for police? I ask.

“Absolutely,” says Redfern. “This was another thing that was really important from a Myer perspective.

We not only have loss prevention officers that are dedicated, trained and understand how to use this system, we have smaller stores where the management teams need a system that they can use easily as well. That means system operation needed to be intuitive. It also means we have very strong relationships with each state’s police.

“We made key functionality extremely simple – export video, export image, some of the basic synching processes and the jog shuttle which you

se&n 49

cas e st u dy my er

“When you walk into this store and look up at all the high ceilings you can see how hard it was,” Redfern explains to me. “Given 80 per cent of the work was retrospectively fitting out the stores, it was an amazing task. The guys at DESA did a really good job with the cabling and camera fit-off, while Secom STS did the workstations and the installation of the system’s head end.

“One of things we really had a lot of fun with as part of the installation process was camera placement.

If you look at the lighting in these images on the screens you needed a very stable camera that was capable of handling a range of environments with spot lighting, fluoro lighting, reflection off floor tiles, dark areas, light areas, often in the same scene.

“It was really interesting trying to select what was the right product for our varied environment – there are so many different stores and all are different. It’s a challenging application.”

According to Ken Seiler, national manager, service maintenance & engineering at Secom Technical Services, Myer requested Secom’s assistance with design and management of the system over a 4-month period with 3 pilot stores to test designs and functionality before the roll-out commenced. can see is very, very good. When you look at the old system, just to record a piece of footage you needed to be an astronaut. This is so much easier, more efficient, faster and just more usable.

“The best part about this system is that when you go into the operator function, whether it’s the home position of the PTZs, whether it’s the scenes, it just allows us the ability to view key areas quickly.

Our PTZs have dual home positions, high risk areas during trading hours and for perimeter protection at night.”

Redfern says the cameras also offer great ability to help the team manage large crowds.

“On boxing day we’ll have 100,000 people through the door, we’ll have supervisors on every floor, over 100 security officers and police officers,” he says.

“The control room becomes the command centre for the day for safety and security and the entire store is controlled through the CCTV system in relation to operations. It’s a huge undertaking. In the control room there will be 10 of us using the CCTV system to manage all facets of the operation.”

The installation

This system was installed and integrated by a team that included cabler DESA Australia, Secom STS and Myer’s own IT department. The complexity of the national installation is apparent the moment I arrive at the George St store. It’s a retail store, so huge signs hang down from ceilings blocking camera views and bright lights highlight transient promotions.

Some ceilings are black, others white - a challenge for installers.

50 se&n

This jog shuttle controller allows us to run the footage back and forth frame by frame - it’s really, really good. And if I want to take a snap shot you can see how easy it is. I highlight the area I want in the image and click.

This initial roll-out was 65 stores and about 5500 cameras and the numbers have increased since.

“Secom’s role in the installation was overall management, design, documentation and commissioning of the systems,” Seiler explains.

“Now Secom’s role is maintaining the system 24/7 with our national network of service technicians, as well as providing design advice and new store rollouts as Myer’s footprint in Australia grows.”

Seiler says there was a detailed roll-out schedule for the installation that had to be strictly adhered to, given the number of contractors and technicians involved. Weekly meetings with Secom as the main point of control ensured things ran smoothly.

“For us the key to the project was design and planning,” he explains. “Once this was set, the rollout management and control flowed. New staff were brought onboard to assist with the roll-out process, so most of the challenges where mitigated and controlled affectively by the Secom/Myer team. The Secom team consisted of 5 key staff members throughout the roll-out with a staging and commissioning team comprising another 5 staff.”

Seiler says that completing the initial roll-out took

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6 months. He says the challenges of working in a live security environment were handled by keeping the old solution operating until the new system was commissioned.

As part of the process, the UAT (user acceptance test) was carried out with each local Myer loss prevention office and training was completed at each site after the install. From that point, Seiler says Myer used the new system, so no legacy issues arose.

“As is usual in these sorts of installations, much of the cabling work had to be conducted at odd times,” he explains. “The cabling contractor worked after trading hours to meet the timeframes of the rollout schedule, as well as working at times within an operating store.”

When it came to establishing camera layouts, Seiler says Myer’s loss prevention teams set the camera locations.

“This data was then entered into a standard Myer design template that was developed for each store,” he explains. “Once set, these designs and installations do not change unless they go through a change process. This enables Myer to keep control of its security environment.

“In my opinion, the Myer/Secom relationship has been a very successful. Secom has definitely assisted in bringing Myer’s shrinkage levels down to 1 per cent of total sales, which is fantastic news for Myer, as it was one of the main goals of the CCTV solution.”

Another part of the installation and commissioning process involved ensuring the Geutebruck management system met the demands of Myer’s security team. According to Geutebruck Australia’s Anthony Brooks, there were certain tweaks required to meet client specific needs.

“We did some innovative software development for this project and these included a Spot Monitor Record Plug-in – affectionately known at Myer as the ‘Follow-Me’ monitor,” Brooks explains.

“The simple act of dragging any camera onto this spot monitor triggers 3 events – firstly, the camera stream kicks up from 6IPS to 15IPS, secondly, the stream is recorded to an additional separate database (for long-term archiving) and thirdly all camera streams on this spot monitor are effectively stitched together, forming one seamless stream video stream containing persons of interest.

“We also created a FLTM (Fading Long Term Archive) – this is also often referred to as Frame Fading – a feature that allows us to record at a higher rate and then, over time, purge the recorded database and retain a reduced record stream to extend the archive,” Brooks says.

“An important feature is the way this works – only after-hours and only when the viewing client in not in use. This ensures we do not tie up too many resources.

“Operationally, the Myer security team runs a tight ship – it has excellent processes in place for managing and dissemination of video,” explains Brooks.

“Persons of interest are easily tracked from any of

52 se&n

the cameras and search queries from the massive database are displayed within milliseconds. This is the greatest strength of the Myer solution and reflects the nature of Geutebruck’s technology which is built on the seamless management of extremely large databases.”

What about that interesting jog/shuttle keypad in the Myer control room? I ask Brooks. And can he explain why the system shows absolutely no latency when using the jog shuttle at 25ips and 720p HD? “This performance is a credit to the German development team which has developed a fast database,” Brooks enthuses. “The way we write and read data is unique to Geutebruck. Typically you will never be more than a few milliseconds from video anywhere on the database.

“The jog shuttle you are referring to is a simple input device for interfacing with our video. The concept emerged from the broadcast industry allowing very granular control of the video and also the advantage of not having to take your eye off the video cell when controlling it.”

What about the future? I ask. While it’s currently standalone in each store, does this Geutebruck system gives Myer a pathway to a fully networked surveillance system with central control and storage should this ever be required?

“The system is fully networked and can be centrally managed and controlled right now – the main consideration is just around the network traffic generated with such a high-camera count and the older MJPEG compression – it all makes for a large data-packet count on the network,” Brooks tells me.

Meanwhile, Redfern says Myer was delighted with the development Geutebruck put into ensuring the system met the company’s needs.

“Personally, I was exceptionally happy with the level of service on the development side, coming up with a solution that really catered for what we required as a department store,” he says.

“Every industry has things they require that are

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different and the challenge with the department store environment is that we needed very much a retrospective tool but also a tool that could be used for live surveillance.”

Conclusion

Seeing the new IP system and the legacy analogue system, which remains in place and functional at Myer on George St in Sydney in direct comparison, was really instructive. The old system works and is useful but the new system is simply superior in every way. And, importantly, the system has been a significant benefit to the Myer business.

“Persons of interest are easily tracked from any of the cameras and search queries from the massive database are displayed within milliseconds. This is the greatest strength of the Myer solution and reflects the nature of Geutebruck’s technology ...

“When you look at our arrest rates, when you look at how we are operating our business, this CCTV system has been absolutely key in assisting us to get results we would historically have never been able to achieve,” says Redfern.

“You can see it in the numbers. We might have had more loss prevention resources in the past but now we can do more with less resources because we are working a lot smarter,” he says.

“Shrinkage is a case in point. International best practise is 1 per cent of business as shrinkage and we have made incredible inroads into reducing our shrinkage.”

Listening to Redfern it’s clear the new CCTV system has become ingrained in the loss prevention function and perhaps that’s the strongest indictment of any retail security system’s worth.

“When you listen to our covert operators on the selling floor, their proficiency is so high that when they are watching offenders move from area to area they are saying to operators, ‘the person has just moved into frame of camera number X, now camera Y, now camera Z. They are that good with the system.

“NSW Police have also been extremely complimentary about the evidence we are able to provide and certainly the system has assisted with police enquiries many a time and often in matters that are not necessarily related to Myer.

“From my perspective as regional security and loss prevention manager, the CCTV system has had a far reaching effect on the entire security function,” Redfern says.

“It’s allowed us to check the integrity of more transactions, make better observations

54 se&n

of individuals in our stores in real time and retrospectively. Now we have this technology, a good proportion of our work when we have major incidents is quality retrospective investigations and we can do this with more crimes than we ever could in the past.

“The Myer security and loss prevention team was lucky to have a senior executive team that strongly believed in the value of CCTV technology in creating a safer business, a business that’s serious about controlling its risk and losses,” says Redfern.

“In 2012 there is a lot of technology out there that can help loss prevention and security professionals.

We are very fortunate we’ve been given such capable technology to support our operations.” zzz

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9

p ro d u ct rev i ew bosch

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Bosch’s new FlexiDome NDN-832 is a 1080p HD day/night PoE adjustable dome camera. It features a 1/2.7-inch CMOS progressive scanning sensor, motorised auto backfocus, high impact vandal resistant enclosure, quad streaming, ONVIF compliance and plenty more.

56 se&n

O

THER key features of this unit include 1920 x 1080 HD resolution at 25ips and compression formats including H.264, M-JPEG and JPEG. You can employ a pair of independently configurable H.264 streams, as well as 2 additional streams, one MPEG and one HD I-frame. Together the 4 streams support a range of transmission and recording options.

I take a quick test drive of the camera with Bosch’s Phil Brewer and my initial reaction holding the camera in my hands is recognition of the physical quality of this camera as well as surprise at the highly functional design. The NDN-832 is a fixed dome but it’s adjustable a bit like an eyeball. In my opinion the NDN-832 has some of the same level of quality as Bosch’s MIC range – it’s heavily built for rugged duties.

For a start, the unit is rated IK10 for vandal protection thanks to its cast aluminium housing, polycarbonate camera window and a hefty inner lining that’s designed to handle impact forces of up to 55kg. There’s also an extended operating temperature range (-50 ºC to +55 ºC) and a heater.

Built to meet the IP66 rating, the camera is watertight and secure from dust ingress.

Perhaps the coolest feature to me is a ‘bubbleless’ dome design which Brewer says is designed to minimize optical distortions.

“A problem with megapixel domes is that as the resolution gets higher the curvature in the plastic distorts and attenuates the image, effectively reducing resolution,” he explains.

“With this new FlexiDome HD we’ve controlled the curvature on the dome cover to maintain optical correctness. It used to be that a fixed camera was always better than a dome for a range of reasons including the bubble effect – this camera offers installers and end users a new dome paradigm.”

Given its external designation, the camera comes with a choice of telephoto, mid-range and ultra wide angle lenses. Each lens option is specifically matched to the sensor to ensure full resolution, even in the corners. What this means is that operators can zoom in to any part of a scene to examine specific details, such as a person’s face or a car number plate, without losing clarity. For instance, the 1.8 to 3 mm, optically corrected, ultra wide angle lens provides strong performance throughout the scene without the need for dewarping software.

Now Brewer shows me the adjustable dome function and it’s very neat. The camera has arms on either side and the camera sits between them can be rotated through 180 degrees even after it’s been installed. You loosen a pair of grub screws to adjust the camera and then tighten them to lock in the new position before popping the plastic trim caps over the screw heads.

“This camera is essentially the same as fixed body HD cameras we released recently,” Brewer

This camera is essentially the same as fixed body HD camera we released recently. It has the same optical qualities – the same overall engine and a slightly different but high quality lens. explains to me. “It has the same optical qualities – the same overall engine and a slightly different but high quality lens. The idea is that if people put in the more popular dome cameras they are getting equal quality to fixed cameras, not something that’s less capable.”

Same as the rest of the HD range, this rugged Flexidome has built-in HD-optimised intelligent video analysis (IVA) that flags any events on-screen, so that operators are less likely to miss suspicious activities. IVA captures comprehensive details of scenes which can be stored for later review using Bosch’s Forensic Search feature.

Other useful features include 4 programmable privacy masks and bundled Bosch video client software which provides a user friendly interface for installation and configuration of the camera.

There’s a wizard to make setup of multiple cameras easier. The latest versions of the camera sport an SDXC card slot which offers the potential for 1.2TB of flash storage onboard. Nice.

Testing times

To get the test drive underway we jump onto the camera through the browser on Brewer’s laptop and access onboard software via the camera’s web interface – it’s the same as all Bosch’s cameras. You can program the unit by laptop or via the onboard video client, which is a free 16-channel viewer.

“Some of the nice things include that you don’t need to use a laptop to set this camera up,” Brewer points out. “There are menu buttons on the camera and installers can operate these manually to check the IP address, check some camera settings, defaults, subnet masks.

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p ro d u ct rev i ew bosch

I think at 720p you can backfocus by eye but when it comes to 1080p and larger megapixel cameras, that’s simply not good enough.

“I think it’s fair to say that IP cameras are not as easy to install as analogue for newcomers to IP but they are more powerful, more convenient and give end users more capability. For this reason, when it comes to supporting installers transitioning from analogue to IP we have to put in some features to make it easier.

“Bosch has done this with an intuitive user interface with lens wizard, an analog video output and one-push auto focus makes on-site installation easy. There’s also a motorized, advanced auto back focus helps reduce installation time by more than 50 per cent.”

While I take some photos, Brewer works on setting the camera. The unit we are looking at has a 3.8-13mm lens – there’s a powerful 9-40mm lens as well – and given the great performance of the smaller lens it’s obvious the big boy would be excellent at longer ranges.

“That auto-backfocus is a strong feature,” Brewer says. “I think at 720p you can backfocus by eye but when it comes to 1080p and larger megapixel cameras, that’s simply not good enough.”

As a challenge we decide to point the camera straight out the window into the wide blue yonder.

There’s plenty to focus on in the foreground and background and plenty of moving trucks to give a sense of underlying motion blur. It’s a sunny day and Brewer’s windows face in a northerly direction making penetrating the glass a difficult proposition.

Phil aims the camera out the window and runs the autobackfocus and the camera busily winds its lens back and forth to establish the best focal length for the view. Once it has made up its mind, the scene comes into focus and we can judge camera performance. It does a really good job out there, I say. Good depth of field as well. I can see individual leaves on the trees across the road – maybe 30 metres away. The camera handles the semi-trailers grumbling past the window with aplomb – no sign of motion blur in daylight.

My impression is that Bosch’s 1080p HD camera handles the intense backlight very well indeed. It got through the glass, through the bloom of direct sunlight and out into the scene with no dramas

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whatever. Images are sharp, colour rendition is true. The overall impression is quality – typical Bosch.

In a pleasing challenge of cognition I try to see signs of a total lack of bubble-derived image distortion by scoping the outer edges of the scene for something that shouldn’t be there. Whatever it isn’t I’m looking for, I don’t see it. The image is balanced in every way as far as I can tell. We start reading the names on the back of cars in the carpark. Face recognition would not be a problem, I say. Then we look at the scene with a little more zoom on the lens. It’s a great image.

To show low light performance we turn to some demo recording. We look at the camera in a warehouse in good light. The image quality is excellent – you can almost read labels at closer ranges. The scene is about 50m deep (the camera is fitted with the 9-40mm lens) and performance is great throughout.

After this we take a look at the same camera in the same scene without lighting assistance at sub 1 lux and it does ok at closer ranges – you’d see a figure but perhaps not a face. Importantly, there was no sign of motion blur in the dark, which means the Bosch processing engine is good quality. I think with incidental streetlighting or ambient area lighting you’d probably get colour performance in some scenes but I did not see this on the test.

What I did see was the same 50m internal scene with adjacent IR lighting activated and the performance is brilliant in night mode with IR. And IR helps the bit-rate in low light – about a 50 per cent reduction, Brewer says, which sounds right to me.

Conclusion

This camera is right up there with the best of the new product right now. It feels like a really tough monkey in the hands and its performance specifications are first rate. If you needed a quality fixed camera for a challenging external environment with a potentially variable target area it would be hard to go past the Bosch NDN-832.

Trade price for this unit is just under $A1500 which is good value for an IP66, IK10 camera with the sort of capabilities this camera has. Real world performance is great and that flat lens cover makes this camera a real standout. It’s well worth a look. zzz

Features of the NDN-832 FlexiDome 1080p l l l l l l l

1/2.7-inch day night CMOS with progressive scan 1080p HD Motorised auto back focus IP66 weather and IK10 vandal resistant ratings ‘Bubble-less’ dome house housing Quad streaming SDXC memory card slot (1.2TB format).

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s p e ci al f eat u r e

p sim

PSIMs

The geometry of

Just when you thought there was nothing new under the security sun there is something new. Well, not so much a new concept as an enhanced idea of something that has been tried many times over the years but that now looks to have come of age – it’s physical security information management (PSIM).

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O

UR access control industry is pretty comfortable with High Level Interfaces (HLIs) these days. In fact, no respectable access control system would not have a suite of HLIs available to interface to other systems.

The most important and the most common HLIs we’ve been dealing with for more than 20 years now are interfaces to lifts, CCTV, building management systems (BMS) and more recently, intercoms. In a commercial high rise building these interfaces will probably suffice where an integrated system is required. PSIM will be of more use in larger buildings where there is in house security monitoring and guards.

However, when you move to larger more diverse security installations with on site monitoring and guards like a port authority; prison, university campus, airport or mine site; the security control room is likely to have a much

by roger p earce*

views as well as bringing up a report page so that the operator can add his comments and response. It also must automatically pull up the recommended Standard Operating Procedure (SOP) and present it to the operator. The system must then go on to allow easy and rapid reporting and analysis of historical events to help identify patterns and trends that have occurred over time.

Management of operators and mobile guards must also be handled within the system. This involves creating diaries and programs of future activities, reports on response times and staff performance while giving the ability to cross-reference or link records, search on any information in the security database, and present your findings in a variety of ways. Automatic dispatching of guards to respond to an event is a great time saving feature especially in an emergency when the control room is under pressure during a crisis.

PSIM should also enable requests for service to be thoroughly documented — from initiation, to deployment, to response. Routine activities should be escalated into incidents for further follow-up.

Operators should be able to search text fields across the whole database and consolidate related incident and investigation data into case records for comprehensive tracking, analysis and reporting.

This will bring clarity to complex investigations and scenarios by mapping relationships between seemingly disparate data.

To be completely affective and improve efficiency a PSIM must not only integrate the physical security but also link it to manpower management software. larger array of systems to monitor and control. From one central point the security department will be monitoring all the usual security sub systems as well as taking phone calls, answering intercoms and communicating with mobile patrols and staff over the two way radios.

Both access control systems (ACS) and video management systems (VMS) do part of what a PSIM solution does but not everything. To be completely affective and improve efficiency a PSIM must not only integrate the physical security but also link it to manpower management software.

This means combining several technologies including the physical such as the ACS, VMS, BMS, fire, radio, intercom and phones but importantly connecting these to a system that logs all physical events and can pull related events together and present them as one scenario to the operator by linking an alarm, a relevant camera view or

Existing security control rooms have probably acquired a range of sub systems over time to cope with the demands of monitoring a large site but because they were installed at different times by different integrators they probably have little or no connection with each other.

The security operators have to do the coordinating themselves so it is not unusual to see a control room set up for peak loads where there are staff monitoring cameras, responding to alarms, writing reports, taking phone calls, despatching guards and answering intercoms all at once. At times like this the operators have to make snap decisions and need four pairs of hands to work all the systems.

This challenging time is then followed by a lull when things go quiet and little is happening, allowing time to catch up. These peaks and troughs can be smoothed out by a PSIM as it will automate

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a lot of actions even if they come in rapid fire as they will in an emergency. In an emergency dozens, even hundreds, of alarms occur over a short period. With a PSIM the pressure is taken off the operators leaving them to concentrate on the overview of what is happening and manage the most appropriate response.

This is where PSIM comes in. The aim is to put in an overlay graphical user interface (GUI) with all the sub systems interfaced to it so that there is only one GUI workstation for the operator to use. This is the main differentiator between an integrated access control system or video management system and a PSIM. A PSIM does not just integrate it provides intelligence as well.

This has many advantages over a control room that has grown just like topsy with operators having to jump from one keyboard to another and look for information on various monitor screens.

Some of the advantages are: l All the sub system present on the same maps and screens in the same format l Consistent GUI operation for security control room operators no matter which sub system is being viewed. l Operators only need one keyboard, mouse and headset l Every field device be it a reed switch, movement detector, card reader, camera, thermostat, temperature alarm, fire alarm, emergency call point, lift phone, two way radio, iPhone, iPad, iPod all able to be linked or interrelated by programming.

The interrelationships between all devices and events are programmed into the (PSIM) Overlay by way of scenarios or related Inputs and outputs.

An input can be from a device or an event and can trigger an output or create an event. The aim is to make the whole system event-driven thereby minimizing the control room operator’s involvement in routine tasks leaving them free to be proactive and ready to respond to the exceptional events.

Some good examples of these scenarios that can be automated would be say, a vice chancellor drives onto a campus and badges their card on the weekend, the air conditioning and lights in their office turns on, the lift is called to the ground floor, and the relevant cameras come up on the monitors in the security control room to check the VC gets to the office safely.

The designers of a PSIM needs to immerse themselves in the procedures carried out dayto-day in the security control room so that every facet of the operation is incorporated in the design.

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Or a student calls from an emergency call point, the nearest camera comes up on the video monitor in the security office, if after dark, additional lighting comes on, and the message is relayed to the nearest security patrol as a text or even a video.

At the same time, a door or gate can be locked or unlocked depending on the time of day or other circumstance.

A high temperature alarm is triggered in a computer room. An alarm is reported to all appropriate personnel via mobile phone or hand held device as well as the security control room.

On call IT personnel go directly to the location and take action.

There is a fire alarm from a particular building the alarm reports to the brigade as well as security.

Air conditioning is shut down, an SMS text message is sent to the radio(s) of the guard(s) nearest that building and a page is broadcast to all occupants to evacuate.

To be effective PSIM should integrate all of the technologies and security operations. To know what is required, the designers of a PSIM needs to immerse themselves in the procedures carried out day-to-day in the security control room so that every facet of the operation is incorporated in the design.

According to a November 2010 Frost & Sullivan report on the topic the worldwide physical security information management (PSIM) market is expected to have grown from $US80 million in 2009 to $544 million in 2015, with a compound annual growth rate (CAGR) of 37.6 per cent - so watch this space. zzz *Roger Pearce is an independent security consultant with over 30 years experience in the electronic security industry.

He can be contacted at sbtb@people.net.au or www.sydneysecurityconsultants.com.au

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A la rm s

Fundamentals of

alarm installation In this feature we talk about the importance of working professionally, carefully locating control panels, as well as the need to protect both power and PSTN telephone communications.

O

F real importance in any installation is getting the fundamentals right. If you can achieve this, your alarm installations can progressively improve till you’re as good as the best of them. Good installers aren’t just careful, clean workers, they’re also fast - not so fast that their work lacks quality mind you, but they’ll work in a way that minimises time wasting.

Good installers will remember to bring all the right tools and components first time and their vans and toolbags will include all those odd little items they’ve learned can come in handy when faced with particular challenges during an installation. So think through the installation before you walk out the door and map out requirements in your head. Don’t waste your own time or your boss’s time by dragging back to the office just because you forgot an installer’s manual and the tech support guys at your wholesaler were too busy to help.

Power and comms

Let’s start with the control panel. Before you even think about fixing it to the wall, plan power and telephone connections. Bring them to the spot before you fix the control box in place. Some installers don’t work with mains power and will put the control panel anywhere there’s a secluded 240V outlet. Anywhere.

No matter where you eventually site the controller, be absolutely certain that you protect its location, and better still the approaches to its location. If it’s in the hall cupboard, protect the rooms at either end of the hall as well as securing the length of the hall with a sensor. Be sure to tell the user about those zones and why they’re important.

Your phone connection, if you go with dialler, is particularly important and you want to bring it into the locked control panel from the rear.

If you choose to go with wireless communications be sure to get the basics right.

Keep the panel and the communicator away from strong RF and EMI sources, don’t install 64 se&n

When working on the physical install, bear in mind that the result of feeble fixing points can be that the control box gets loose and moves about, straining connections inside and causing false alarms or other malfunctions.

the panel in a metal or metal framed cupboard, check housing structure for steel components and be sure to work with the monitoring station to ensure you get a high quality signal.

Physical security

Installers can concentrate hard on the electrical side of their work but pay no attention to the physical aspects of an installation. They’re content to screw a control panel onto a plaster wall with no support, using screws that are far too small to support the weight of the control box should it be knocked or wrenched. When I talk about cheap, little screws I’m talking about some of the ones supplied by wholesalers. Don’t let their lack of foresight compromise your installation.

Make sure you carry a good selection of high quality screws, as well as the drills, drivers and plugs to get them firmly into place in every situation in multiple wall fabrics – plaster, plasterboard, timber and brick.

When working on the physical install, bear in mind that the result of feeble fixing points can be that the control box gets loose and moves about, straining connections inside and causing false alarms or other malfunctions.

It’s not best practice to tack a control panel to a plasterboard internal wall without installing a base plate on the other side of the partition. If you can’t get behind the panel you want to use longer screws and plugs or, better still, use hollow wall anchors. Plasterboard is a poor mounting surface at the best of times but it’s very common in new homes in Australia. With plasterboard, any backward or forward movement of the panel will cause the board to crumble or fracture. In most cases the action of a screw twisting into the wall will damage the plasterboard so that a firm tug will have the control box on the floor. Hollow wall anchors will solve these issues but you won’t find them in your alarm kit. Think ahead. zzz

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Milestone XProtect® is the world’s leading IP video surveillance management software and is reliable, future proof and easy to use.

It supports the widest choice in cameras and seamlessly integrates with business and security solutions such as RFID. Which means your possibilities are unlimited and you can keep your security options open.

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p ro d u ct rev i ew dsc touch

by j ohn adam s

Feel the power New from Q is DSC’s PowerSeries Touchscreen, which lists at $A245, and is designed as an easy and interactive way to manage and control security systems for both installers and end users.

M

Y first impressions of this system are its size – there’s no fiddling around with minute icons on the new DSC PowerSeries Touchscreen. But while the unit is 128mm high and 195mm wide, thanks to its slim profile there’s no sense of bulk. The touchscreen in nicely rounded, too, and that gives it a compact wall footprint.

When your eye runs from the case to the screen, again the first impression is size. The touchscreen itself has a diameter of 178mm and that’s plenty. Many touchscreens challenge users and installers with small onscreen buttons but that’s not going to happen with this DSC unit. The screen is so large it includes wide open spaces allowing it to show off its ‘metallic’ skin, or any photo you chose to load as the home screen.

In terms of systems supported, the PowerSeries Touchscreen integrates with DSC PowerSeries systems – the 1864 and 1616, which run version 4.5 of the PowerSeries software. Operationally this hardwired touchscreen combines keypad functionality with an intuitive icon-based interface designed to make installation and programming easier.

Showing me the system is Rob Lucas and as he works his way quickly through a range of options, I can see how simple it is to operate. Most all functions are single touch and you dig your way in and out of functions with a few taps on the mighty touchscreen.

When commissioning PowerSeries solutions installers have the ability to do installer-based programming from virtual keypad, as well as

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Users benefit from large clearly recognisable on-screen buttons and intuitive menu-driven screens that facilitate ease of use and programming.

through the PowerSeries TouchScreen keypad.

Building from the default or optional displays, the installer can quickly configure 5 of the graphical icons from more than 10 options, depending on the user’s needs.

With up to 8 partitions available, the PowerSeries Touchscreen’s keypad offers the benefits of a multi-partition control panel without changing the control panel, and lets each partition’s zones act independently from the rest of the system.

“Programming is very easy,” Lucas tells me. “If I go to keypad mode and then to section numbers, I have all the programming options. You hash your way out. There’s one-touch stay arm and there are options that allow to you to fire a relay turn on sprinklers or open a gate.

“There’s a 500-event buffer that can be viewed on screen and scrolled through using the arrow keys – a useful tool for installer and operator.

Partition status tells you which partitions are armed, there’s a detailed keypad configuration so you can adjust the backlight, transition time and photo frame timeouts.”

Users benefit from large clearly recognisable on-screen buttons and intuitive menudriven screens that facilitate ease of use and programming. For example, to access the FAP keys, users just press the Emergency button on the sidebar. Making quick status checks quicker there are LED lights under the touchscreen that give quick-view LED status including ready, armed, trouble and AC power.

The touchscreen display can be easily customised for the user. If the user doesn’t want to see partitions but wants to turn chimes on and off, they can hide or display the relevant icons.

And the home screen can be can be modified later by the installer through password protected setting menus and can be customised to display installer logos, contact information or family photos. zzz

Features of the DSC PowerSeries Touchscreen l Menu-driven icon-based interface l 178mm diameter touchscreen l microSD slot for logos or images l Hardwired 4-wire connection l Compatible with PowerSeries V4.5 controllers l Available in white or silver l Quick view LED (ready, armed, trouble, AC) l Time and date display l Configurable home screen.

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1 alarm m oni tori ng / segm ent

Monitoring goes sideways Monitoring is in for a lateral future. The idea monitoring solutions must be nothing more than one-way alarm reporting is coming to an end. In the future monitoring will be far more powerful, far more interactive and far more profitable.

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E’VE been talking about the divergent paths that are looming for the monitoring industry for a while now and a recent spate of alliances, new applications and technology releases suggests many of the opinions we espoused were on the mark. And it’s about time, too.

I think it’s fair to say that monitoring has been in the doldrums for many years.

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The dollar-a-day business model combined with one-way dialler technology and telco rebates has been a real killer of innovation for our monitoring industry. Rather than value adding for end users, dialler alarms are set-and-forget recurring revenue devices.

Driven by a lack of sales ability on the part of some installers and a lack of interest on the part of end users we have a situation where some bureau clients are demanding monitoring stations support their basic dialler customers for a weekly fee that can be as low as 20 cents per line. That’s about $100,000 in sales on 10,000 lines over a 52-week period.

The result of this decadeslong downward pressure on prices has seen poorer services through reduced staffing levels, a refusal to invest in new technologies by monitoring outfits and ultimately, it means monitoring companies need to start looking for new revenue streams outside their traditional alarm monitoring markets.

And it’s this last factor I want to talk about – not for the purposes of futuristic naval gazing either, but because the change is really beginning to take shape. The first part of the change has been going on for some time now and it’s the push into IP monitoring based on multiple reporting paths.

There is conjecture over the relative merits of these paths – some being more secure and more reliable, and others justifiably considered less secure and more prone to latency and signal attenuation. Rather than bog down in this area all I’m going to say is that multiple reporting paths – let’s say GPRS supported by IP – offer fast 2-way reporting as well as facilitating remote views of alarm events for monitoring

GSM and other IPbased monitoring paths have the potential to allow home and business owners to manage aspects of their security system from smartphones, tablets and netbooks. stations, internal security teams or even just key holders in the case of smaller sites.

In saying this I have to point out that I’m not enamoured of the selfmonitoring model some users preach.

Monitoring stations are designed to support alarms 24/7 and they’re not going to miss an alarm event because they’re asleep, in a meeting, sitting in church, flying in an airplane, laying on a beach in Queensland or working out at the gym. Instead what I’m suggesting is that alarm event reports with attached video can be made available online and that end users can conduct their own video guard tours in the event of incidents like door-open-too-long or egress-through-fire-exit alarms, saving patrol responses for the serious stuff like multiple, adjacent movement detector activations, glass break and panic alarms.

But there’s more to it than this, as recent events show. For some years Suretek has combined RemoteGuard with its monitoring solution, allowing the company’s operators to check alarm events in real time over WANs using Mobotix IP cameras. Videofied has also been pecking away at the video verification market. But these are more typical applications, not lateral applications of existing monitoring technology.

Instead consider ANPRonline.

Net, a cloud-based video monitoring service that supports number plate

recognition for small and mediumsized businesses.

Developed in Australia by IP-Surveillance.com.au Pty Ltd, this ANPRonline.Net service is a secure web-based configuration offering control and reporting features for single or multiple sites regardless of their location.

And while this service is the province of a single company, and is self-monitored, it shows what sorts of technologies monitoring stations could provide customers in the future by supporting such services. Important to bear in mind, while organisations with large security teams can handle real time response to automatic numberplate recognition software, smaller companies might choose to outsource this function. Instead, in an alarm event, licence plate numbers from external cameras from the time around the event might be provided to a monitoring station, or the arrival of particular plates might generate an alarm.

IP-Surveillance.com.au’s services are more extensive the just ANPR. Very cleverly, the company recognises that video monitoring can be used to remotely monitor a wide range of inputs including sound, schedules, motion detectors, light changes, temperature changes, notifications from other systems, opening of gates, doors or windows and any other NO/NC contact.

And in an IP environment IPSurveillance knows there are many more ways to use monitoring data than there used to be, including SMS, email, VoIP, system log messages, IP Notify message, HTTP commands, input/output relays, VoIP telephone calls and local loud speakers. These far more comprehensive communication alternatives offer the potential to change the nature of monitoring if services can be conceptualised and sold effectively to end users.

Axis and Salient partner with HP

IP video provider Axis Communications, together VMS provider Salient Systems and storage and server company

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alarm m oni tori ng / segm ent

1

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1300 130 515

www.bensecurity.com.au

Some bureau clients are demanding monitoring stations support their basic dialler customers for a weekly fee that can be as low as 20 cents per line.

Hewlett-Packard recently announced a Video Surveillance as a Service solution.

It’s a US-based service but we’re going to see more and more of this over the next couple of years as the cloud-based IP model powers up, culminating with the completion of the NBN. Salient adapted and integrated its enterprise VMS solution for Axis’ “oneclick camera connection” to stream video from IP cameras and encoders to remotely housed hosted servers from HP. The Salient VMS “has dynamic resolution scaling to serve up video and live feed in a thumbnail [view], which allows users or operators to see a lot of feeds very efficiently.

And here’s the interesting bit as explained by Axis’ Scott Dunn.

“Ultimately, we want to deliver solutions to the integrators that will drive RMR for them,” Dunn says. “And they can sell them as a service solution very much like the alarm industry has been doing with monitoring services for years.”

This is the key. In the near future we will see smaller organisations go direct from camera to cloud with services that are sold by installers and will almost certainly have the potential to be monitored by specialised monitoring companies for the purposes of video verification and remote guard tours.

Dunn said that in contrast to fears

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several years ago that IT companies would take business away from physical security integrators, this deal shows that IT and physical security collaborations mean more business for both.

Potentially another key remote video monitoring service that could be sold by installers and monitored by control rooms on behalf of small clients is Honeywell’s Maxpro Cloud. While this system is designed to simplify the process for organizations to transition from analogue to digital video by eliminating the need for IT expertise or challenging firewall configurations, it also takes storage hardware offsite, opening it up to be monitored from anywhere.

The system is designed with monitoring capability. MAXPRO Cloud can proactively monitor the performance of a system to ensure uptime and report incidents with cameras. It can notify end users via email if an alarm or event occurs from motion detection; from an input point such as glassbreak, motion sensor, or contacts; or during arming or disarming. End users can then log into any web-connected device and view the video alarms but it’s more feasible that control room operators would take on that 24x7 monitoring duty in real time.

Clearly, then, the time of the cloud is coming. Early adopters are jumping onto Google Drive and the news Amazon has just built a new edge

data centre in Sydney to support its AmazonCloudFront service is another sign of the times. There’s also HP’s $200 million Aurora cloud facility at Eastern Creek, NextDC’s new Melbourne data centre and MacQuarie Telecom’s $A60 million IntellicareCantre2 at North Ryde.

When you combine these facilities with the looming NBN you can get a sense of the potential shape of a part of the electronic security industry in the future. The remote storage of video part and potentially, the remote monitoring part.

Talking about the NBN and the demise of the PSTN service comes the news that Honeywell has one million GSM alarm subscribers in the U.S. where POTS is being phased out in the same way it is here. The relevant thing is that GSM and other IP-based monitoring paths have the potential to allow home and business owners to manage aspects of their security system from smartphones, tablets and netbooks, allowing end users to stay connected to their homes from any location.

As I mentioned earlier, such user control should not include self monitoring, but it could include remote alarm activation, checking of alarm status, checking the kids are home from school, as well as activating integrated switches for building management applications like air conditioners and sprinklers and even checking the dog’s bowl has water in it using an external IP camera. When you think about it, IP adds layer upon layer of potential.

And finally, while we’re on the topic of the switch from PSTN to wireless, there’s the news from Security Communications Solutions that it has released its new DTU3G/IP monitoring solution which features new dual-SIM technology providing 6 secure paths of communication – Telstra NextG, Optus 3g, Telstra GPRS, Optus GPRS, Ethernet & PSTN. Such multitudinous comms paths offer what in my opinion should be 100 per cent uptime, as well as nudging installers and monitoring companies one step further into the more flexible, more powerful, more profitable world of IP monitoring. zzz

DW-Dtu3G A l A r m

T r A n s m i ss i o n

sy s T e m

yo u r C o n n e c t i o n t o t h e Direct wireless network

features AlArm PAnel InterconnectIon SuPervISIon mode 3 PStn connectIon multIPAtH communIcAtIonS 3G-1 - 3G-2 - GPrS-1 - GPrS-2 - GSm - PStn 4 X AlArm rePortInG PAtHS Into tHe centrAl monItorInG StAtIon - FrAme relAY - 3G - PStn - GSm communIcAteS All eventS In StAndArd Ademco contAct Id AlArm InPut remote controllABle outPut cPu monItor e siZ Al CTU A W sHo

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call ScSI 1300 555 570 www.securitycommunications.com

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s p e ci al re p o rt

new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase /

editor’s choice

Hikvision 720p vandal dome l NEW from Hikvision is the DS-2CD7264FWDEIHZ, specifically designed for outdoor monitoring with weather proof and vandal resistant. The product delivers images with a resolution of 720P. Featuring ultra low illumination of 0.01Lux @F1.2 with AGC on and 0 Lux with IR, this camera can realize monitoring within 30 meters 24/7. The 120dB wide dynamic range allows the camera to handle extreme contrast of brightness within the same scene.

Moreover, this camera adopts motorized zoom lens which enables faster focusing and configuration of focal length parameters via client software.

By utilizing a heater, the camera can well perform in extreme cold conditions.

• Distributor: Security Merchants • Contact: +61 2 9890 5300

Geutebruck’s H264CCTV video compression l GEUTEBRUCK H264CCTV compression process uses H.264 standard tools but avoids many security-relevant problems that can be experienced by some H.264 users. Because its images are not linked sequentially, H264CCTV doesn’t generate artefacts whenever a data packet is lost. And it works fast, without latency, and with a fraction of the processing power; its video replays smoothly, fast forwards and backwards, even frame by frame, without jerks or jumps; its event searches find the exact frame not just the nearest one with metadata.

With H264CCTV you control recorded and live video qualities separately, so your system is much more efficient and costeffective as well as security-user-friendly.

• Distributor: Geutebruck Australia • Contact: +61 2 8969 6302

Smartphone control for Concept 3000/4000 systems l INNER Range has released a WEB interface kit designed to provide convenient control of Concept Security Systems via any web browser. It is optimized for use on portable smart touchscreen devices such as iPhones, iPads, Android Mobile Devices and Tablet PC’s, but can be used on any device with a WEB browser application.

Smartphones can be used to remotely control Concept Security Systems from anywhere in the world. There are no additional apps to install or purchase – simply use your devices existing web browser.

The user screens are intuitive and provide a simple user-friendly layout that is very easy to use. The Concept WEB interface provides Multi-User login, Arming & Disarming of Security Areas, Locking & Unlocking of Doors, Control of Home Automation Devices and viewing of system reviews events.

• Distributor: Central Security Distribution • Contact: www.

centralsd.com.au www.innerrange.com

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What’s new in the industry

FARGO HDP8500 printer/encoder

SCSI’s new DTU3G/IP

l HID Global’s FARGO HDP8500 printer is a superior card personalization and issuance solution for extended-run, high throughput and high duty cycle requirements of government ID card programs, laborious service bureaus conditions, universities and large enterprises.

The printer includes a 400-card total input capacity, the highest card input capacity in the market. The printer is the first personalization solution in the market and is architected within HID Global Trusted Identity Platform ecosystem, allowing it to process and generate Secure Identity Objects for enhanced system security and authentication.

l COMBINING the coverage of Australia’s two largest 3G networks with the performance and security of DirectWireless Australia’s only dedicated, private alarm transmission network, the new DTU3G/IP by SCSI sets an unmatched benchmark for alarm transmission systems.

The DTU3G/IP is Australian-made and designed to suit Australian conditions with new dual-SIM technology providing 6 secure paths of communications – Telstra NextG, Optus 3g, Telstra GPRS, Optus GPRS, Ethernet & PSTN.

• Distributor: HID Global • Contact: + 613 8838 0891

• Distributor: Security Communication Solutions International • Contact: 1300 555 570

24th Security in Government Conference 2012 3-5 September 2012 • National Convention Centre • Canberra

REGISTRATION NOW OPEN The annual SIG Conference and Exhibition is the largest gathering of government and private sector practitioners in one conference.

The SIG 2012 Conference theme is Building a Security Culture, which will explore: • The Government’s security arrangements; • Policies, plans, procedures and better practice to enhance a security culture that protects business outcomes for industry and government; and • Key threats to national security, including cyber espionage and the insider threat.

The Hon Nicola Roxon MP, Attorney-General, will give the opening address at SIG 2012.

REGISTER NOW at www.ag.gov.au/sig For all other queries contact SIG2012@ag.gov.au

Hosted by

Key Dates Early Bird Registration Cut off

3 July 2012

Conference

3-5 September 2012

www.ag.gov.au/sig

s p e ci al re p o rt

new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase / n ew p rod u

security 2012 showcase Dallmeier Panomera PANOMERA is Dallmeier’s camera technology for surveillance of very large areas. It offers a panoramic overview with real-time HD recording, significantly reducing infrastructure requirements. Projects such as airports, sporting arenas, etc, previously requiring huge numbers of cameras, can now be covered with Panomera. Unlike megapixel systems, Panomera uses H.264 encoding to deliver up to 51 megapixels in real time.

Panomera won the coveted CCTV Camera Equipment of the Year Award at the 2011 IFSEC show in Birmingham UK. The first showing of Panomera in Australia will be at the Security 2012 show.

Distributor: C R Kennedy n Contact: +61 3 9823 1555 n Stand: C38

SiPass Integrated SIPASS integrated is an advanced access control system. Its superior range of security features ensures that it is an ideal access control solution for any application regardless of size or complexity.

SiPass integrated MP2.6 is the latest release that combines advanced access control with easy yet powerful connectivity to video, intrusion, building comfort, OPC A&E, building management stations, offline door access systems, and finally fire and danger management.

New features include programmable security control, advanced security programming, advanced interoperability, DVR-API enhancements, CCTV command mapping, identity management, biometric integration and DESFire encoding.

Distributer: Alarmcorp n Contact: 1300 894 088 n Stand: C7

HID iCLASS ICLASS SIO technology-enabled (SE) access control platform HID Global’s iCLASS SIO technology-enabled (SE) platform is based on HID’s Secure Identity Object (SIO) model and introduces technology-independent digital credentials that can be deployed for use on NFC smart phones and other mobile devices.

Supporting multiple technologies such as MIFARE, DESFire, EV1, iCLASS, Indala and other technologies, the platform includes field-programmable readers with energyefficient intelligent power management; SIO technology-enabled digital credentials and multi-technology smart cards, and an SIO processor developer toolkit for developing products to the iCLASS SE platform.

Distributor: HID Global n Contact: + 613 8838 0891 n Stand: J16

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uct showcas e / n ew p ro d u ct s h owcas e / new pr o d u ct showcase / new p roduct showcase /

p romoti on

Genetec Security Center GENETEC’S Security Center is a unified security platform that seamlessly blends Genetec’s IP video surveillance, access control and license plate recognition systems within a single innovative solution. Consolidate real-time monitoring, alarm management, reporting, and playback of events across all your security systems from one interface.

Break free from running multiple client applications, or working with cluttered desktops.

You no longer have to deal with inefficiencies that result from inconsistent workflows and limited integrated functionality.

Instead, you can experience the simple and compelling performance of an ultra-modern solution. The Security Center offers you a single unified interface designed around simplicity of operation.

This unified security platform will streamline every facet of managing your business, physical security and public safety applications. It’s simply that powerful.

Distributor: Open Platform Systems n Contact: +61 3 9646 9004 n Stand: E3

Avigilon 2MP H.264 PTZ AVIGILON expands its next-generation H.264 technology platform with the addition of a high-definition PTZ camera available in 1 or 2 megapixel resolution. The indoor and outdoor pendant PTZ cameras are targeted specifically at expansive areas with manned operations, such as large retail chains, airports, petrochemical, casinos, and city surveillance, among others. To learn more about Avigilon’s end-to-end high definition surveillance solutions, please visit www.avigilon.com.

Distributor: Avigilon Asia Pacific n Contact: +61 7 3841 8882 n Stand: B2

S14 FlexMount double hemispheric MOBOTIX’ S14 FlexMount is the world’s first double hemispheric camera. The IP65rated S14 is characterized by its miniature lens units with integrated microphone and a huge range of application scenarios. It can be equipped with up to two module units that are each connected to the actual camera housing via a 2-meter long cable. The flat housing can be installed discreetly and with optimal protection behind a wall or ceiling panel. The option to mount 2 hemispheric lens units simultaneously makes it possible to fully secure two rooms located next to or on top of one another with one single S14 system.

Distributor: Mobotix n Contact: +61 2 8507 2000 n Stand: D22

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s p e ci al re p o rt

new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase / n ew p rod u

security 2012 showcase Lilin NVR Touch LILIN launches the world’s first embedded NVR with 16 HD IP channels and touchscreen operation. It is capable of displaying and recording up to 16 HD (1080P) IP video channels at 25 FPS simultaneously. It can be operated by a DVR-style front panel with familiar features such as jog-shuttle, an IR remote control, mouse, a PTZ keyboard, or a standard touch screen monitor. Lilin’s unique, touch-screen interface takes advantage of highly intuitive smartphone-style features like ‘pinch and zoom’, multi-touch and scrolling icon based menus. The touch-screen increases operator speed and minimizes the time taken to learn the system.

Distributor: Merit Lilin Pacific n Contact +61 2 9646 4878 n Stand: J20

Basler Topline cameras GEUTEBRUCK’S new Topline range of high quality, dual streaming, network cameras are the perfect match for Geutebruck video security systems. With resolutions ranging from 720p, through 1080p full HD to 5MP, and frame rates of up to 30 fps, there are box cameras and fixed dome cameras; colour cameras and true day/night cameras with automatic IR filters. Some use CCD sensors and some CMOS, but all are German-made and support several compression standards - including H264CCTV, the professional security format that replays video fast forwards or backwards, even frame by frame completely smoothly, without the usual H.264 jumps and gaps.

Distributor: Geutebruck Australia n Contact: +61 2 8969 6302 n Stand: D30

Milestone XProtect Corporate 5 Enhance the manageability of large, multi-site installations with XProtect Corporate, powerful IP video management software (VMS) designed for large-scale, high-risk security deployments. With support for an unlimited number of cameras, users and sites, XProtect Corporate is flexible software with no limits. For systems demanding complete situational awareness and immediate response time, XProtect Corporate offers interactive, multi-layered maps linked to alarms. Built-in support for XProtect Smart Wall, Milestone’s video wall functionality, gives a comprehensive overview of installations and seamless command center control.

Distributor: Milestone n Contact: +61 3 9016 7877 n Stand: A24

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p romoti on

Axis M30 network cameras AXIS Communications, the global market leader in network video, introduces indoor fixed mini domes that offer an affordably priced HDTV surveillance solution for retail stores, hotels, schools, banks and offices.

The palm-sized, dust-resistant Axis M30 cameras are designed for quick and flexible installation. With a 3-axis camera angle adjustment, installers can mount the cameras on walls or ceilings and easily adjust the camera direction and straighten the image.

Axis M3004 and Axis M3005 offer horizontal viewing angles of 80° and 118-degress, respectively. The cameras come focused when delivered, so no focusing is needed, which shortens the installation time. It is also powered using PoE (IEEE 802.3af), which eliminates the need for power cables and reduces installation costs.

Distributors: Anixter, Alloys, Lan 1, Pacific Communications n Contacts: contact-sap@axis.com. Tel: +61 3 9982 1111 n Stand: B16

Optex Smart Line SL-350 Wireless PE Beam PHOTOELECTRIC beams in the past have been known to be difficult and expensive to install due to labour intensive trenching requirements. The exciting news is that the latest Smart Line series of PE beams from Optex have zero wires required for installation and operation. Zero wires for power. Zero wires for transmission. 100 per cent completely wireless!

Smart Line photoelectric beams use industry-leading Inovonics wireless technology with up to 8 years of battery life. With a solid IP65 rating and detection distance of 100m, this is the perfect outdoor perimeter protection. Don’t compromise the security of your site. Outdoor perimeter protection is now affordable and easy to install.

Distributor: DAS n Contact: +61 2 9717 5222 n Stand: C6

Comnet port-configured self-managed switch NEW from Comnet is this 5-Port Switch which provides VLAN Capability and prevents network flooding without programming. The CNFE4SMS offers management without the cost or user knowledge required for a managed switch.

Comnet also has a 4-port self-managed Ethernet switch. The switch has 4 TX Ethernet ports that allow the Ethernet data from the 3 of the TX ports to be combined and inserted on to the network through the 4th TX port.

Distributor: Allguard Consulting Pty Ltd n Contact: +61 3 9378 2450 n Stand: J42

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security 2012 showcase Bosch Flexidome HD 1080p D/N IP camera FLEXIDOME HD 1080p Day/Night IP cameras are progressive scan CMOS cameras that use the Bosch-designed Dinion digital imaging technology. The FlexiDome HD camera is designed to stream a high resolution 1080p video image in true HD format (16:9). Features such as multicasting, internet streaming and iSCSI recording are fully supported. The FlexiDome HD 1080p camera delivers the highest standards of performance and reliability in any security and surveillance scenario, day or night.

Image performance and color reproduction are superb even under challenging lighting conditions. Ideal for outdoor use, the cameras are protected against water and dust to IP66 standards.

Distributor: Bosch Security Systems n Contact: stsales@au.bosch.com Phone: 1300 1 BOSCH n Stand: G30

DVTel 6.2 Latitude NVMS DVTEL’S latest version 6.2 of its award winning Latitude NVMS, incorporates some great new features such as TruWitness; a new thin web client, enhanced H.264 and MPEG4 Transcoding; and significant performance enhancement.

TruWitness allows customers to use Android based devices as mobile video cameras transmitting directly into the control room in real time. The level of detail, responsiveness and mobility provided by a personal IP camera deployed directly into the field.

Also released with Latitude v6.2 is a new thin web client providing basic functionality, intuitive GUI, supports live monitoring, search and playback, and PTZ control.

Distributor: Pacific Communications n Contact:+61 3 9676 0222 n Stand: C6

TruVision network video recorder FOR user-friendly operation that delivers reliable, real-time recording, TruVision digital recording devices represent quality and unlimited possibilities. The TruVision NVR 20 is a network video recorder designed to support video streams from IP video cameras. IP camera support includes resolutions from VGA/4CIF to 5 Megapixel from Interlogix and 3rd party IP camera manufacturers.

Designed to effectively capture, store and retrieve important video content, the TruVision range of recorders are feature-rich and integrate with other products and software for a comprehensive video storage solution.

Distributor: Alarmcorp n Contact: 1300 894 088 n Stand: C7

78 se&n

re g u lars help desk

helpdesk

Our panel of experts answers your questions.

sensor to ignore sources of false alarm.

Internal AIRs beams are useful electronic security devices ideal for protection of doorways, corridors, glass walls and the internal perimeters of very large buildings, like warehouses. AIRs beams also have a superior range to volumetric sensors yet draw just 20-70mA and they’re largely immune to many of the environmental disturbances that cause false alarms in PIRs and microwave detectors. Don’t discount them from your next internal installation.

Q: I’ve been having trouble with a wireless alarm panel installed in the rear of a Sydney terrace. First one gave up, then another.

Given the wet weather and the leaking roof and the mould I’m wondering if corrosion could be the issue?

Q: I read a few issues back the ideal features of a quality PIR sensor and I was wondering if such a features list existed for quality active infrared indoor beams.

A: When choosing an internal AIRs product, you want tough adjustable brackets, as well as a rugged polycarbonate case. Because they’re likely to be installed just below waistheight, these beams are vulnerable to being knocked by traffic, trolleys, palletjacks and passers-by. A lexan lens cover is vital, and be sure to get a receiver test kit. This should come standard with every set of sensors, so look out for it.

You’ll also want sensitivity adjustment, beam locking, anti-tamper, anti-masking and that pulsed signal we talked about earlier. The higher the signal modulation the better, remember to favour units with modulation up towards the 100kHz level.

While some internal sensors won’t offer these features you should also pay special attention to units with environmentally protected enclosures designed to keep out water, dust and insects. Fittings including brackets and metal attachments to the polycarb casing of sensors should be built of material resistant to corrosion. Other features of benefit include battery backup at the sensor, low beam dispersal and signal processing that allows the

80 se&n

A: Corrosion should not be an issue with well made external sensors but it can be with panels which are seldom if ever designed with environmental protection.

It’s especially important when wireless transmitters are installed in panels that extra care is taken to avoid damp environments. If transmitter screws or solder connection corrode, harmful deposits build up on circuit boards and impact on performance. Some methods that will help include using a plastic or nylon washer to shift panel cases off moist mounting surfaces. You can also seal the circuit board with a polyurethane spray like Humiseal. When applying the spray be careful not to apply heavy coats that might

run onto terminal screws, programming plug-in contacts, battery connections or tamper switches (You’ll need to mask these points before you start spraying). Between very light coats let the board sit for five minutes. And talk to the manufacture first.

They may agree to trick one up for you at their own service centre work bench.

Q: Could you give us some basic advice on current and resistance measurements in low voltage alarm applications? What’s the best way to go about these tasks without voiding warranty?

A: Stay away from the control modules of alarm panels and sensors and warranty should not be an issue. When measuring current on a loop you actually need to get into the wiring by cutting or breaching the insulation. In short, current must go into the ammeter at the positive lead and go out of the negative and in addition, the current leaving the ammeter must be identical to the current that went in absolutely identical.

Resistance is measured with an ohmmeter - a unit that is essentially a meter complete with an inbuilt battery and circuitry. When you’re using an ohmmeter remember that you need to ensure the resistor being measured has at least one end disconnected from the circuit and as the

tester, you must only touch one resistor lead when taking a measurement.

The reasons for this are that should the resistor remain connected, other parts of the circuit will impact on the reading you get from your ohmmeter, giving a bad reading, while a voltage in the circuit could damage the instrument.

Another issue is that you, the tester, contain an electrical charge and can inadvertently connect yourself across the resistor. What this means is that the ohmmeter will measure the resistance of the circuit and of the installer’s body. The reading from the body will be a parallel path resulting in a lower reading than would otherwise be the case.

Q: As a new installer, I’m wondering what the best solder mix is for alarm applications – what would Help Desk advise?

A:

WHEN you’re soldering cable connections, choose a solder alloy with 60 per cent tin, 40 per cent lead. This alloy is stronger than 50/50 types and easier to apply properly. It has a plastic range of 5 degrees between its solid (183 C) and liquid (188 C).

You’re interested

in this small ‘plastic’ range because it prevents vibration or physical disturbance from cracking or weakening the joint during the solidification process. Steer away from 30/70 wiping metals - they’re designed for use with lead sheathing and lead connections, and have a plastic range that’s too wide for best practice in electronic security installations.

As important as solder choice is, use of a cleansing flux - you need this regardless of how deliberate you are when cleaning cable ends before connection. A good electrical flux for copper connection is resin-based. One of resin flux’s strengths is that it leaves no damaging residue that will impact on the electrical properties of a connection even if the remains of the flux stay on the cable tips. The whole idea of flux, remember, is to take off old oxidation deposits and remove accumulated matter, while keeping oxygen at bay to ensure oxidation won’t damage the surfaces while soldering takes place.

Q: We have an alarm panel that is playing up, showing low voltages, and another installer suggested the problem may be current drain somewhere on the system. Is this likely and how can we tell?

A: Trying to find major current drains in a circuit is always a challenge. Not only can it be dangerous, with a risk of fire present, until you’ve solved the current drain problem, you’ll have no hope of accurately testing voltage. As you go through the testing process you’ll be looking for direct current on your alarm circuit (9-16V DC).

What you are seeking will be the expected voltage on the circuit board supply lines.

You’ll know there could be a current drain problem if the voltage is low and that means you’re going to need to hunt down the point of drain. To do this you’ll need to be sure the fault is current drain. When checking current in the circuit you always want to avoid letting your test equipment have an impact on the circuit. Connect the meter onto the non-earth supply lead or find the system’s on/off switch and connect your multimeter across this taking care to use the correct polarity. Adjust your DMM to high current range. If the system is turned off, you’re likely to measure higher current across the switch than you would if

Corrosion should not be an issue with well made external sensors but it can be with panels which are seldom if ever designed with environmental protection. It’s especially important when wireless transmitters are installed in panels that extra care is taken to avoid damp environments. the circuit was under load - you can adjust your test unit downwards for greater accuracy if lower currents are registered.

Should you find extreme current flow then you’ll have found the cause of your problem and you’ll know that something, somewhere in the circuit, is chewing current. Importantly, you’ll also have located the potential point of overheating. zzz

se&n 81

events june – SEPTEMBER 2012

December 2011 Issue 328

Security 2012

ConvergenCe CheCkpoints plus

PP 255003/08027

l Unifi’s mobile CCTV trailer l Footscray’s wireless wonder l The Interview: Josh Simmons l CSD’s new Paradox Touch screen l MEGApixel Lumenera Le11059 l New Bosch AutoDome 800 HD l Sound, camera, action!

+

Date: July 25 – 27 Location: Sydney Convention Centre, Darling Harbour Contact: +61 2 9275 9226 Security 2012 Exhibition will showcase the latest advances in security technology, fire and safety and integration services and systems from over 170 leading security industry manufacturers from Australia and overseas.

Security Electronics & Networks Golf Day Date: August 23, 2012 Location: The Lakes Golf Club Contact: tmclean@totalsport.com.au Security Electronics & Networks Magazine’s inaugural annual golf day at the beautiful Lakes Golf Club will be an 18-hole ambrose competition for 21 teams of 4 players. Official speaker, drinks, finger-food and a silent auction at the 19th hole.

Security in Government Conference 2012

+

Date: September 3 – 5 Location: National Convention Centre, Canberra Contact: +61 9254 5000 The SIG Conference commenced in 1987 as a meeting of agency security advisers focusing on protective security issues. The extensive trade exhibition attached to the Conference features over 100 securityrelated service providers who work closely with both the Government and private sector to provide cutting-edge solutions to protective security issues.

ASIS 2012 Date: September 10-13, 2012 Location: Pennsylvania Convention Center,Philadelphia, PA, USA Contact: Tel: +1-703-519-6200, Fax: +1-703-5191-6299 Website: http:// www.asis2012.org Focused solely on the security of businesses, organizations, and nations, ASIS 2012 is the most forward-thinking event driving the industry’s future. Exhibit here in Philadelphia and connect with top decision makers from the public and private sectors. They come to the ASIS show to find the latest information and solutions they need to secure their organizations’ people, property, and data.

Security Essen 2012

= DAILY, WEEKLY, MONTHLY.

Date: September 25-28, 2012 Location: Essen Trade Fair Ground, Essen, Germany Contact: +49-201-7244-0, Fax: +49-201-7244-248 Security essen is celebrating its 20th edition. Like no other fair, it embodies security and fire prevention technology at a top international level. This world fair dominates the market as an innovation engine, a meeting place of experts and a hub for excellent business deals all around the world. In times of social and political turbulence, security is a market of the future with tremendous growth potential. Modern technologies, products and services are in demand like never before.

DAILY, WEEKLY, MONTHLY.

December 2011 Issue 328

WEBSITE

ConvergenCe CheCkpoints plus

PP 255003/08027

MAGAZINE

l Unifi’s mobile CCTV trailer l Footscray’s wireless wonder l The Interview: Josh Simmons l CSD’s new Paradox Touch screen l MEGApixel Lumenera Le11059 l New Bosch AutoDome 800 HD l Sound, camera, action!

ENEWSLETTER

Advertising enquiries call Monique Keatinge on 02 9280 4425 or email info@bridgepublishing.com.au

iTech presents Crow presents:

New OLED display Keypads

The Runner Series is the skillful combination of engineering excellence and technological innovation.

The Runner embodies the qualities that are integral to every Crow Panel and offers an unrivalled level of security. The outstanding capabilities of this system are aesthetically expressed by a flowing design which perfectly combines light, lines and curves.

8 & 16 wireless and hardwired zones

Optional GSM/GPRS Modem for CID, Text Alerts via GSM with SMS & TCP/IP Remote Control Features

Access control and home automation features

New graphic OLED (Organic Light Emitting Diode) display

Operates with wireless keyfobs and proximity readers

Compatibility with FreeWave wireless devices, existing Runner modules, LCD and Icon keypads

Runner OLED Keypad The sleek aesthetic look of the keypad is carefully considered, creating a truly harmonious design. The Runner keypad line reveals everyday usability, sophisticated electronics and graphic interface that deliver both power and user friendliness.

i

TECH S E C U R I T Y

iTech Security Pty LtdPTY. LTD. CROW AUSTRALIA (Formerly Crow Australia)

6 Japaddy Street Mordialloc Vic 3195 Australia info@itechsec.com.au crow@crowaust.com.au

Ph: 0730 2488 Tel. +61 +613 9580 3 9553 Fax: 08072688 Fax. +61 +61 3 39580 9553 www.itechsec.com.au www.crowaust.com.au