Security Managers ◆ Integrators ◆ IT Managers ◆ Installers APRIL 2018 ISSUE 397
CLOUDY BUT FINE PP 100001158
lS ecTech 2018 – Latest and Greatest! lF LIR Wins 2018 Commonwealth Games lC ase Study: MQU Invests in Cloud lR eview: Uniview Starlight Bullet lT he Interview: Daniel Lee, Genetec l Access Control for SMEs lS urviving Challenging Times lA larm Monitoring & the Value of Privacy
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IP intercom AD Oceania.pdf 1 2018/3/22 19:32:03
Intercom gets human. Enter Hikvisionâ€™s updated video intercom solutionâ€Ś With high-quality vision and echo-cancellation technology that ensures superior voice transmission, hosts and their visitors can enjoy a warmer, more personal welcome to the home or workplace. The intercom solution also serves as an emergency response hub, ensuring families and businesses are empowered to take action in the event of unwelcome guests. Features include IP support cloud, Hikvision Lift Control compatibility, Hikvision CCTV integration, and free software.
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editorial S E CU RI TY E L ECTR O NI C S & NETWO R KS A PR I L 2 01 8 ISSUE 397
By John Adams
STAY AHEAD OF THE LATEST SECURITY TECHNOLOGIES AT SECTECH!
ECTECH Roadshow is S heading for your city this May, giving you a once a year chance to get on top of the latest and greatest electronic security solutions with no need to leave town. And don’t miss SecTech Camera Shootout, sponsored by CSD and Milestone. We’ve looked at low light specialists in the past – in 2018 you’ll get a chance to see best-selling external dome and bullet cameras lined up against each other in low light, backlight and IR. We’ll also check out some LPR and face recognition functionality, as well as putting big PTZs head-to-head at 200m. SecTech Roadshow has grown – visitors this year will see more of the good stuff than they’ve ever seen before. Roadies in 2018 include CSD, Pelco, Honeywell, Video Alarm Technologies, Bosch, Dahua, ISCS, Video Security Products, Consolidated Security Merchants, C. R. Kennedy, OSA, Seadan, BGW Technologies, Q Security Systems, Mobotix, Vivotek, Tyco Security Products, LSC, Hikvision and ICT. These manufacturers and distributors are the cream of the crop, and the chance to see them all together in your home town at the cost of an Uber and a couple of hours of among industry friends is too good an opportunity to miss. Something exciting about this year’s roadshow is that for folks who can’t get the time to travel to ISC West this
SecTech Roadshow is about using electronic security solutions to empower security procedures and about getting a march on the competition by discovering that new piece of technology or niche that lets your business grow. month, SecTech is the first chance they’ll have to see a flood of new solutions – 2018 feels like one of those years during which a new generation of solutions stakes its claim. Some of the technology centres around solutions we’ve been waiting to mature for the longest time – not just mature in functionality and affordability, but in terms of that most important development of all – support from trusted distributors. Most of what we’re going to see at SecTech has a pointed operational focus, whether that be Bosch’s sparkling new Fusion IP 9000 MIC PTZ, which combines optical and thermal functionalities, Pelco’s new Esprit Enhanced II, FLIR’s awardwinning VMS, Aperio-integrated access control from DDS via CSM, CRK’s tiny but mighty Watec IP cameras, AMC’s latest alarm and access control technology from LSC, HID Location Services from ISCS, Qolsys IQ Panel 2 from BGWT (also check out the S2 demo and iMQ face recognition from Imagus). Another solution I’ll be keen to see is Ipsotek’s facial recognition, LPR and analytic event solution, which is now integrated with Inner Range Integriti. Incidentally, Integriti also integrates Honeywell Fire solutions, opening up a whole new market vertical for security installers serious about growing this part of their business. Fire has been
siloed for decades and there’s brilliant opportunities there for installers prepared to work hard. An analytics-based perimeter security solution I’m eager to check out is Davantis, which will be shown by Video Alarm Technologies. This solution can respond to intrusion, loitering, tampering, object removal and stopped vehicle detection – best of all, it can easily be integrated with any existing CCTV system to empower existing surveillance solutions stuck in reactive record-over loops. Hikvision is bringing face recognition, as well as its latest 4MP Darkfighter technology. We’ll also see new cameras from manufacturers like Dahua, Axis, Honeywell, Uniview, Sony and Vivotek. There’s a ton of new stuff coming to SecTech and we’ll be talking more about it on SEN website over the next month. As ever, SecTech Roadshow is about using electronic security solutions to empower security procedures – and about getting a march on the competition by discovering that new piece of technology or niche that lets your business grow. It’s also about spending time with industry colleagues and customers in a relaxed and informal environment. Don’t miss SecTech in Melbourne on May 8, Brisbane May 10, Sydney May 15, Adelaide May 27 and Perth on May 23. SecTech. Bigger, better, coming soon! n
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SECURECALL 1345 PORTAL
The SecureCall Portal is a powerful management tool for inbound 1345 alarm call traffic. It is powered by SCSI Cloud technology and receives signals directly from Optus IN Network Equipment. The Portal gives you peace of mind knowing your data is extremely secure, including transparent call validation with data updated every 5 minutes.
- Transparent & Detailed Alarm Call Reporting. - Email Alerts based on predefined settings. - Alarm Call tracing including Private Numbers.
Painful hours spent auditing are a thing of the past! Find the exact signal you are looking for in seconds, including identifying private numbers.
Processing in excess of 10 million alarm calls per month, the SecureCall Portal is a proven service used by leading security companies Australia wide.
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1345 Redundancy allows Control Rooms to use our hardware and data centre as a redundancy solution for overflowing traffic.
SECURECALL REDUNDANCY FEATURES Call overflow - for busy times. Call failure protection - line cut / failure at the Monitoring Centre. Call no answering - specific receiver failure. Total disaster alarm traffic management - ability to send your alarm traffic to another facility. Dual hosting of the service as SCSI Data Centre and the Optus Expan Data Centre. Full audit trail is available, and independently verified through the SCSI SecureCall Portal.
ER OM EL ST AN CU M P R LA
PH OUONE TA LIN GE E /B US RE Y DU ND AN CY
SC S VI I RT U
TO S M SY AT ST IO EM N
4 E G DU VOL AL VE LIN KS
1300 555 570 email@example.com www.scsi.com.au
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MANAGEMENT PORTAL See all Live status information. Remote Access. Create additional logins & choose the access level eg. Employee, Customer Run Reports Submit Feature Request Run Reports - DTU Serial Communication, Signal Strength, I/O Events, DTU Command, Panel Activity Timer, Panel Events - If there are any more you would like to see, please submit a feature request and we can do it.
M S AR NG ES AL ORI EL P T E I IR KU N TR O W C M CEN BA
OPTUS EVOLVE PRIVATE IP SERVICE
OPTUS/TELSTRA WIRELESS PRIVATE IP SERVICE (SCSI APN)
Y AR M S RI CES s P les AC ire ctWsole e r DW SECURE Di Con s les ire A W y ct re wa Di ate G s les ire B W y ct re wa Di ate G
TELSTRA OPTUS CU S DS TOM L E RO /ADS R UT L ER
U3 G L /I AL ITE P AR M
Bug Tracker Access to all SCSI Portals Over The Air Upload/Download Available using the DTU3G/IP Lite.
END USER APP
Live DTU status
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See live status
Run reports - Signal Strength, Polling, Events
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Control I/O Ports on DTU
Pin Code Access
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SCSI IS PROUD TO ANNOUNCE OVER THE AIR DOWNLOAD SUPPORT USING THE DIRECTWIRELESS NETWORK. Panel List: Concept 3/4000 Type 2 DAS NX4 DAS NX8
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0 u u
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APR 18 10: HIKVISION OPENS SECURITY INDUSTRY’S FIRST SOURCE CODE TRANSPARENCY CENTER HIKVISION has opened a new Source Code Transparency Center (SCTC) in California in an effort to demonstrate the manufacturer’s commitment to product security and transparency. 14: OSA HOPS ABOARD, SECTECH ROADSHOW 2018 SOLD OUT! SECTECH Roadshow has sold out, after OSA joined Australia’s leading manufacturers and distributors for a national tour of Australia’s capital cities in May. 10: FLIR OFFICIAL VIDEO SECURITY PROVIDER FOR 2018 COMMONWEALTH GAMES FLIR reports it has been selected as the official Video Security Provider of the Gold
Coast 2018 Commonwealth Games (GC2018) in Australia, from April 4 – 15, 2018. FLIR will provide more than 300 security cameras and video management software (VMS) to help national and local law enforcement increase security surveillance for the athlete village and city perimeter protection. 24: CLOUDY BUT FINE MQU will take storage of up to 1200 IP cameras into the cloud as part of a wider electronic security upgrade, which will also see the implementation of layers of automation across video surveillance, access control and multiple sub systems as part of a strategy to enhance reliability, scalability and return on investment. 34: UNIVIEW STARLIGHT BULLET Uniview’s IPC2325EBR5-DUPZ is a PoE 5MP Starlight day/night bullet camera, built to an IP-67 rating and featuring elevated light sensitivity, a motorised lens and autofocus, 120dB of WDR, 50m smart IR, Ultra H.265 compression and plenty more, all buttoned up in a robust and compact cast alloy form factor. 40: DANIEL LEE, GENETEC Daniel Lee is a self-made IT entrepreneur who founded networking tech house Lan-1, later acquired by Hills Ltd. After spending some years with Hills post-acquisition, Lee is now applying his high energy management style to software solutions developer, Genetec.
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46: ACCESS CONTROL FOR SMES What’s the ideal solution for the smaller business? While such solutions may not need to incorporate some elements of enterprise functionality, SMEs benefit from the enhanced functionality and value expanded return on investment.
10: NEWS Latest business, product and technical news from Australia and around the world.
50: SEE THE LATEST SECURITY TECHNOLOGIES AT SECTECH!
44: MONITORING Security and home automation, alarms and video surveillance, IoT and analytics – if you’re an installer thinking about alarm installations and dreaming of building a monitoring bureau, the market has never been more complicated, more overloaded with jargon, more fraught with risk.
Visitors to SecTech Roadshow will see the latest products and solutions from 20 of the industry’s leading manufacturers and distributors. Don’t miss SecTech in Melbourne on May 8, Brisbane May 10, Sydney May 15, Adelaide May 27 and Perth on May 23!
62: EDITOR’S CHOICE
60: SURVIVING CHALLENGING TIMES
What’s new from our manufacturers.
Small installers currently face multiple challenges – competition from low cost products, DIY systems, breaches of the traditional security market by powerful new players and plenty more. Is there a
Security Managers ◆ Integrators ◆ IT Managers ◆ Installers APRIL 2018 ISSUE 397
CLOUDY BUT FINE PP 100001158
l SecTech 2018 – Latest and Greatest! l FLIR Wins 2018 Commonwealth Games l Case Study: MQU Invests in Cloud l Review: Uniview Starlight Bullet l The Interview: Daniel Lee, Genetec l Access Control for SMEs l Surviving Challenging Times l Alarm Monitoring & the Value of Privacy
Publisher Bridge Publishing Aust. Pty Ltd ABN 11 083 704 858 PO Box 237 Darlinghurst NSW 1300 tel 61 2 9280 4425 fax 61 2 9280 4428 email info@bridge publishing.com.au
64: HELPDESK Our team of electronic security experts answers your tough technical questions.
Editor John Adams Advertising Manager Monique Keatinge Customer Service Annette Mathews tel 61 2 9280 4425 annette@bridge publishing.com.au
Design Tania Simanowsky e: taniasdesign@ optusnet.com.au
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NEWS IN BRIEF
BGW Technologies to Distribute Imagus Facial Recognition p.12 Gold Coast Airport Purchases Runway Panomera p.14 MCG Car Park Will Close During Big Events p.16 Innotec Security Awarded 3-Year Electronic Security Contract for Arts Centre Melbourne p.18
COMPILED BY JOHN ADAMS
HIKVISION OPENS SECURITY INDUSTRY’S FIRST SOURCE CODE TRANSPARENCY CENTER
HIKVISION has opened a new Source Code Transparency Center (SCTC) in California in an effort to demonstrate the
manufacturer’s commitment to product security and transparency. At the first stage, the center enables government agencies in the
United States and Canada to review the source code for a wide array of select IP cameras and NVRs sold by Hikvision. Interested parties
wanting to initiate a request for access to the SCTC can contact a member of the Hikvision sales team. A staffer will then work with individuals to schedule an appointment to visit the center, located at the company’s U.S.based headquarters, as well as provide the required Vlado Damjanovski nondisclosure agreement for signature. Alex Asnovich, senior director, corporate marketing, Hikvision North America, told SSI much deliberation went into the decision
to open what the company bills as the first facility of its kind in the security industry and potentially risk losing competitive advantages. “This is challenging because we want to be transparent, however, source code is confidential, intellectual property. A lot of discussion and planning went into deciding how to achieve a satisfactory level of transparency while still keeping control of our intellectual property,” he said.
FLIR OFFICIAL VIDEO SECURITY PROVIDER FOR 2018 COMMONWEALTH GAMES n FLIR reports it has been selected as the official video security Provider of the Gold Coast 2018 Commonwealth Games (GC2018) in Australia, from April 4 – 15, 2018. FLIR will provide more than 300 security cameras and video management software (VMS) to help national and local law enforcement increase security surveillance in the athlete village and city perimeter protection. In preparation for games, FLIR has delivered multiple visible and thermal security cameras, including fixed and pan-tilt-zoom cameras. Most of the cameras will be equipped
with embedded video analytics to detect threats and stream live information to allow rapid response to security events at the Commonwealth Games’ venues. FLIR will also provide a mix of thermal imaging cameras that operate day and night, through light fog or smoke, ensuring continual observation and accurate detection capabilities. This mix of FLIR products will provide wide area, 24/7 surveillance to ensure the protection of the Gold Coast community, guests, and athletes. FLIR’s end-toend suite of security solutions supports the
comprehensive plan for a safe and successful Commonwealth Games. Late last year, SEN reported that video surveillance cameras will be empowered with facial recognition technology and drones will support 10,000 police officers, 4500 private
security officers and an undisclosed number of ADF personnel at the Games. Along with the electronic security technology, it’s certain there will be a serious level of explosives detection and pedestrian and vehicular access control at all entrances,
as well as widespread use of barriers and bollards to protect the public from vehicle attacks. According to Gold Coast 2018 Commonwealth Games Corporation chairman Peter Beattie, there can be no complacency at such a large-scale event.
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NEWS APRIL 2018
BGW TECHNOLOGIES TO DISTRIBUTE IMAGUS FACIAL RECOGNITION n BGW Technologies is now distributing facial recognition solutions from Brisbane-based Imagus, a developer of advanced intelligent surveillance, image analysis and computer vision technologies. Working with Imagus means having access to
international expertise and leading image and face processing technologies that provide the most accurate matching in difficult capture conditions. “This is an exciting time for both our companies” said Robert Meachem, General Manager for BGW Technologies. “We are a company that values our customers’ needs and as facial recognition is gaining acceptance in all verticals, partnering with Imagus
that has locally developed this advanced technology with exceptional value is simply fantastic. “In these times of security awareness, focussing on real solutions and solving customer problems is where we shine best. In fact, while Imagus can be a standalone product, its real benefit is its integration capabilities, such as deep integration into the Milestone VMS platform which to the operator appears as one seamless application.” Fraser Larcombe from Imagus is also pleased with the distribution agreement. “Partnering with BGW Technologies is an ideal fit for us as their team
is skilled at focussing on real solutions and solving customer problems,” Larcombe said. “Our technology is very exciting and we are looking forward to providing the industry with what we believe is a point of difference with facial recognition. Together with BGW Technologies we can achieve real industry benefits.” Larcombe said Imagus’ facial recognition technology delivers accurate results for facial detection, matching and recognition through advanced algorithms, even with poorly lit, poor quality, angled or obstructed samples.
NSW SEEKS HEAD AGREEMENT FOR WHOLE OF GOVT NSW SEEKS HEAD ELECTRONIC SECURITY AGREEMENT FOR MAINTENANCE WHOLE OF GOVT NSW Government Property ELECTRONIC SECURITY NSW DFSI has sought MAINTENANCE a head agreement for maintenance, installation and professional services relating to all electronic security solutions. Contractors will be appointed to a panel to adequately service the Government’s needs in NSW under the Head Agreement. While the head agreement is put in place for the NSW Government and its customers it may be used by any government or their customers in Australia, including federal, state or local and for not-forprofit organisations. The supplier panel rates can be used casually, or a customer agreement can be established at any time under the head agreement for the desired term and extension options.
Laser surveillance sensor Ultra-accurate, extra reliable and fully ﬂexible Laser detection range 0 - 500m 20 alarm zones conﬁgurable to within 10cm Single point connection POE or 12VDC power input Embedded IP software interface Heavy duty IP66 housing
To ﬁnd out more about GJD Laser-Watch, call Security Distributors Australia on 1300 882 101 or email us at email@example.com
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NEWS APRIL 2018
BGWT SIGNS RE-SELLER AGREEMENT WITH MADISON TECHNOLOGIES n AUSTRALIAN communication technologies company Madison Technologies has announced a new re-seller agreement with specialist security wholesaler BGW Technologies, that sees BGW become the first officially appointed distributor of Madison’s mRDC Rapid Deployment Camera. The coveted mRDC by Madison, is a portable IP CCTV solution that can be used in a variety of applications where power and communication infrastructure is not available, or where temporary monitoring is required, and is one of a rapidly expanding number of products in Madison’s IoT product range. The product has been developed by Madison Technologies and is manufactured locally in Queensland.
The innovative mRDC unit provides a truly smart solution to portable integrated security surveillance; with easy one-person installation, autonomous power and 3G/4G connection; it compliments BGW Technologies’ comprehensive suite of security and surveillance products. “We are delighted that our continued work in developing the mRDC has been acknowledged by BGW Technologies and that together we will increase the use of the product across Australia,” Madison Technologies’ managing director, David Redfern said. According to BGW Technologies’ general manager, Robert Meachem, the industry has been crying out for a completely integrated communications and surveillance solution like
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the mRDC. “We are excited to cement this partnership with Madison Technologies and bring the mRDC Rapid Deployment Camera into our current arsenal,” Meachem said. “We see huge potential for the mRDC to be used in various capacities with camera options
from our Tier 1 camera brands in Pelco and Panasonic. Whether it’s one unit for a specific requirement, multiple devices for multi-site operations, and particularly in smart cities, we think our customers will quickly find the ideal applications.”
OSA HOPS ABOARD, SECTECH ROADSHOW 2018 SOLD OUT! SECTECH Roadshow has sold out, after OSA joined Australia’s leading manufacturers and distributors for a national tour of Australia’s capital cities in May. Exhibitors include CSD, Pelco, Honeywell, Video Alarm Technologies, Bosch, Dahua, ISCS,
Video Security Products, Consolidated Security Merchants, C. R. Kennedy, OSA, Seadan, BGW Technologies, Q Security Systems, Mobotix, Vivotek, Tyco Security Products, LSC, Hikvision and ICT. SecTech Roadshow kicks off in Melbourne on
May 8, Brisbane May 10, Sydney May 15, Adelaide May 27, before finishing up in Perth on May 23. SecTech Roadshow is your local expo – it’s the perfect opportunity to see the latest technologies in a relaxed environment, network with industry colleagues and catch up with industry friends. This year’s Camera Shootout is Sponsored by CSD and Milestone and we will be using Milestone XProtect Corporate for the first time, checking out the latest external bullet cameras and external domes in low light and backlight, as
SECTECH ROADSHOW IS YOUR LOCAL EXPO – IT’S THE PERFECT OPPORTUNITY TO SEE THE LATEST TECHNOLOGIES IN A RELAXED ENVIRONMENT, NETWORK WITH INDUSTRY COLLEAGUES AND CATCH UP WITH INDUSTRY FRIENDS.
CR KENNEDY reports that in early March Gold Coast Airport purchased 2 Dallmeier Runway Panomera camera systems. These will enable unprecedented high-resolution video monitoring of all activity on the airport’s runway and surrounding taxiways. The new cameras add to an existing control tower Panomera surveillance system, which has successfully monitored activities around aircraft parked at the terminal for several years. Brand new W8 Panomera cameras are also in use throughout the interior of the terminal. Only 16 of these 360-degree cameras provide the same coverages as 250 conventional surveillance cameras. Award-winning engineering and manufacturing firm Dallmeier, located in Regensburg Germany, developed its unique Panomera airport surveillance solution over many years, in close association with CR Kennedy and the aviation industry.
well as checking out LPR and face recognition functionality using bestselling hardware. And we’ll also be putting the big PTZs through their paces. Visit sectechroadshow. com.au to register for your city – we’re looking forward to catching up with you all very soon!
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NEWS APRIL 2018
MCG CAR PARK WILL CLOSE DURING BIG EVENTS n CARS will no longer be able to park at the MCG during big sporting events as part of procedures designed to mitigate against terror attacks using vehicles. The 100,024-seat Melbourne Cricket Ground, is Australia’s largest stadium, the largest stadium in the Southern Hemisphere and the largest cricket ground by capacity in the world. According to Melbourne Cricket Club chief executive officer, Stuart Fox, the changes to parking arrangements would inconvenience a small number of fans but said the focus was on ensuring a safe environment. “Events around the world and closer to home clearly demonstrate that we
need to minimise the risk of interactions between vehicles and pedestrians, especially in crowded places such as outside the MCG,” Fox said. During smaller events, and subject to weather and the condition of the park, there will be an 80-metre exclusion zone introduced around the stadium, reducing parking capacity by a third to approximately 2000 cars. There were 2 vehicle attacks in Melbourne last year, with 6 deaths and dozens injured. Although police have said neither related to terrorism, the city moved to install bollards, add to its CCTV capacity and install an emergency warning system in the CBD. In July last year, the MCG
went to tender seeking a hostile vehicle mitigation solution designed to reduce the likelihood of a vehicle attack targeting crowds in its precinct.
Typical crowds for big sporting events at the MCG regularly exceed 90,000 and the move will place pressure on Melbourne’s public
transport system, including the adjacent Jolimont and Richmond railway stations.
he ft he o ua e t t on h th a ati Da at ow egr nd lay Sh int s a sp d e er y. di Roa g th ad nall On CH in D re tio E ow HI nc CT sh of fu SE nd ge CTV a st ran C t es lat
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Flexible and affordable l Free and easy to use user management software l Smart 2 and 4 Door Controllers l Add as many controllers as required depending on the size of the job. Onsite or Remote Control l Easy-to-manage menu structure with integrated
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NEWS JU A PLY R I L2 2 00 1 71 8
INNOTEC SECURITY AWARDED 3-YEAR ELECTRONIC SECURITY CONTRACT FOR ARTS CENTRE MELBOURNE n FAST-growing integrator, Innotec Security, has been awarded a 3-year service and maintenance agreement for electronic security systems and
solutions at Arts Centre Melbourne. The contract covers the entire electronic security solution, including CCTV, access control, intrusion
detection, as well as all related sub-systems and management solutions. “We’re delighted to have been awarded this contract by Arts Centre Melbourne,” said Rob Rosa, director sales and marketing, Innotec Security. “Innotec has been growing at a phenomenal rate and our customer list is of the highest quality. People are starting to talk about Innotec Security – which is not only rewarding, but an accurate recognition of the efforts put in by the entire team.” Arts Centre Melbourne is a large and diverse
application, incorporating the Sidney Myer Music Bowl, Hamer Hall, State Theatre, Play House and Fairfax Studio, and the various electronic security solutions that provide security across multiple venues include a suite of high end solutions. The internal venues have a seated capacity of more than 6000, while the Myer Music Bowl caters for 12,000 standing with seating for 2150. Meanwhile, the Performing Arts Collection at the Arts Centre Melbourne is the foremost and largest specialist performing arts
collection in Australia, with more than 510,000 items relating to the history of circus, dance, music, opera and theatre in Australia, and of Australian performers overseas. Innotec Security specialises in supporting customers in the electronic security field by designing, installing, servicing and maintaining a wide variety of projects, including hospitals, prisons, large city council CCTV systems, high security data centres, large retail chains and large manufacturing plants.
HILLS APPOINTS DARREN BANKS AS GENERAL MANAGER VENDOR BUSINESS MANAGEMENT ANZ
HILLS NZ STRENGTHENS SALES CAPACITY WITH NEW APPOINTMENT
n HILLS has appointed Darren Banks as its general manager, vendor business management. Based in Sydney, Banks will be responsible for developing the Hills portfolio and managing vendor relationships across Australia and New Zealand. Banks brings more than 27 years of security industry experience to the role, from prevention loss to a variety of roles in electronic security across intrusion, access control, CCTV and security screening. He joins Hills after 8 years as ANZ regional sales manager with Tyco Security Products, where he supported brands
n HILLS Limited New Zealand is pleased to announce the appointment of Rick Splinter as enterprise business development manager. Rick was most recently regional sales manager for Avigilon Corporation in New Zealand and has previously held senior positions with leading security businesses including Tyco Integrated Fire and Security. Splinter comes to Hills with more than 20 years of senior sales management and industry knowledge across a variety of highly technical industries in New Zealand. He brings a wealth of experience in new business acquisition and has an impressive track record of securing business, both in the commercial and government sectors. He will be based at Hills’ Auckland office. General manager of Hills New Zealand, Chris Whiting, said Splinter’s appointment would bring additional expertise to the business and strengthen the company’s sales capacity. “With the security landscape evolving rapidly, organisations are increasingly looking for guidance and advice
such as DSC, AD, Exacq, Software House, CEM and Kantech. Hills’ CEO and managing director, David Lenz, said that Banks’ appointment was key to Hills strategy to offer a diverse, innovative and differentiated portfolio of security solutions. “It’s an exciting time to be at Hills,” Lenz said. “We’ve invested in getting the basics right, opening a national distribution centre and flagship trade centre at Seven Hills, revitalising New Zealand operations and launching a new e-commerce platform to provide strong channels for vendor sales,” Lenz said. “Appointing a GM
responsible for vendor relationships ensures we are maximising opportunities across the portfolio.” Head of sales for security, surveillance and IT, Bill Sakellariou, said Banks’ market-driven approach and vendor management experience would be invaluable as Hills determines the best fit for its vendor portfolio across key vertical markets. “Banks has an excellent reputation for effective leadership in the security industry, forming and fostering solid relationships with customers and partners, and developing strong teams which are able to foster vendor engagement, identify and develop joint go-tomarket plans, and ensure effective sales execution,” Sakellariou said. “Our goal is to increase our vendor focus and bring together bestof-breed solutions to provide an end-to-end security proposition for our customers. In today’s fragmented and highly complex security market, Banks’ wealth of experience will help us carry this plan forward,” he added.
on their approach to security. Rick’s experience, together with his technical knowledge, will boost Hills’ ability to provide true turnkey offerings to integrators, consultants and end users,” Whiting said. “It’s been an exciting start to the year for Hills New Zealand. The timing of Rick’s appointment coincides with the launch of our new e-commerce platform and the refurbishment of the Hills Auckland show room – both of which are focused on creating a better customer experience. “The Auckland trade centre now boasts a new look showroom, a new video demonstration suite, and updated training facilities for integrator sales and technical training. Customers will see improvements in our level of service, our product range and our engagement in the market,” Whiting said.
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VIDEO INTERCOM SYSTEMS
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NEWS APRIL 2018
SEADAN SECURITY AND SPRINT INTERCOM DISTRIBUTING KANTECH, EXACQVISION n SEADAN Security and Sprint Intercom are now distributing Kantech access control and the exacqVision VMS. According to Seadan Security’s Ian Harris these 2 solutions can be easily and successfully integrated to form one solution incorporating CCTV, access control, alarms and intercom. Although compatible with other branded cameras, the exacqVision VMS was specifically chosen due to its compatibility with Seadan’s range of Dahua CCTV products and is highly regarded and well known for its simplicity and flexibility.
The VMS software gives customers an easy to use yet feature-rich system that allows the management of both live and recorded video for multiple needs. The intuitive software line includes software designed for stand-alone systems all the way to complete enterprise applications. The exacqVision Edge VMS installs directly on a compatible IP camera to provide a complete solution without the need for a separate server. Customers access live and recorded video from multiple exacqVision servers with free client user interface for Windows, Mac or Linux. “The Kantech access
control solution offers a full scale of access control products that are reliable, easy to install and easily scalable right out of the box,” said Harris. “The system provides a compact, entry level solution suitable for any small business customer, while the Entrapass access control software combines door controllers in order to provide enhanced capabilities for enterprise scaled applications. “One of the most impressive features of the system is the tracking access, thus allowing the ability to determine quickly in the event that any person has gained access to a
DTI JOINS PUBLIC TRANSPORT PNP SYSTEMS INITIATIVE n PERTH-based security and automation integrator DTI reports it has joined the IPxPT initiative which is working towards the implementation of standards for plug-andplay IT-systems applied to public transport. The ITxPT Initiative is being set up by its founding members together with UITP, the International Association for Public Transport, following their agreement to further cooperate on the implementation of a working standard for plug-and-play ITsystems applied to public transport. The mission of the ITxPT Initiative is to support the deployment of standards and practices for onboard plug-and-
play of IT-systems for public transport and the relevant back-office features. The ITxPT Initative leads a joint effort to feed, support, promote and contribute to the evolution of the standard TS13149 parts 7/8/9. It will work closely with the CEN/ CENELEC standardization group by providing returns of experiences from technical implementations on the ITxPT platform. The IT architecture developed in the European Bus System of the Future project has paved the way to cost effective deployment of digital systems on board public transport vehicles and for back-office applications, securing
open environment and constant competition. This standard IT architecture for public transport specifies communication protocols and hardware interfaces to offer a full interoperability of IT systems in PT applications. Based on open technology, it gives the possibility to operators and organizing authorities to use public transport data anywhere in Europe through common mechanisms, standard rules and protocols. As from now, parts of these IT architecture specifications are included in TS13149 standard which is in the scope of CEN TC278WG3SG1 standardization group. This IT architecture is suitable for buses, coaches and tramways. “The membership further builds on DTI’s reputation in Europe and around the world for providing guidance on surveillance and information technology solutions and services in the mass transit market,” said DTI’s managing director, Richard Johnson.
critical area before or after an incident. Even the system’s smallest single door applications have reporting available that shows an audit trail
of door access activity, while the mid-range and larger scaled systems can provide in-depth, user friendly documentation.”
CSD LAUNCHES FIRE DIVISION, SIGN EXCLUSIVE DISTRIBUTION WITH HONEYWELL FIRE
n CENTRAL Security Distribution (CSD) has signed an agreement with Honeywell to distribute Honeywell branded fire alarm systems in Australia. CSD has launched a Fire Division to service the specialist needs of the fire industry. CSD’s national network of distribution centres and large technical support team will bring significant value to fire integrators in Australia. “This is a major initiative for CSD,” said CSD’s Dino Josefski, national sales manager – fire. “We appreciate the fire industry has specialist
technical and regulatory requirements and we have hired experienced industry staff in each state to build our new fire division.” According to Steve Higgins, general manager – Honeywell Building Technologies Pacific, the CSD Honeywell partnership will be a win-win for the fire and security industries alike. “CSD will be able to offer complete integrated solutions, excellent service, stock and technical support through its very successful distribution business,” Higgins said.
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NEWS APRIL 2018
FORMER TEACHER DEVELOPS GUNSHOT ALARM SYSTEM FOR SCHOOLS n STACY Jax, a former substitute teacher, has developed a gunshot alarm system in partnership with software developer, Acumium. Jax said she was motivated by the Sandy Hook school shootings and began to wonder what practical steps might prevent or minimise future tragedies. “I thought, what if you could create a fire alarm that listens for the sound of gunshots and then put out a notification on top of that?” Jax said. Jax partnered with Acumium in February 2016 to create the Trinity Gunshot Alarm System. The technology works like a fire alarm,
with sensors placed throughout a building that go off if a gunshot is detected and confirmed. The sensors can distinguish gunshots from other loud noises and using software analysis can pinpoint the location of the shot, which assists law enforcement first responders. The alarm system was recently tested at an indoor firing range with Sauk County Sheriff’s Department Sgt. James Hodges, who said the technology would be helpful for distinguishing gunshots from other sounds and could
assist staff to instigate emergency procedures and assist first responders. Jax believes the alarm could also better prepare substitute teachers and other school staff members who may not be familiar with active shooter protocols. “You’re not as familiar with those situations,” Jax said. “Having an alarm system that can trigger awareness, so people know what to do will help everybody secure their safety.” The next step in developing the technology is a 5-sensor system, which Jax hopes to be testing this May.
HILLS NEW E-COMMERCE PLATFORM NOW LIVE n HILLS’ new e-commerce platform is now live and attracting high volumes of site visits and account activations, according to CEO and managing director, David Lenz. “Initial user uptake has exceeded our expectations,” Lenz said. “In the short time that the site has been live, there has been overwhelming interest and more than 30 per cent of site sessions were returning users. According to our statistics, users are dedicating time to setting up and populating their account pages, and downloading product
information and technical documents.” The new e-commerce site forms part of a digital transformation strategy initiated by Hills to revitalise the company’s digital capabilities and provide a better customer experience. Hills partnered with Cognizant, a global professional services leader, to build the platform, which offers customers online purchasing with 24/7 real-time inventory and self-service capabilities including customer statements, invoices, pricing, online payments, and delivery information.
With a strong presence in security, audio-visual, communications and health markets, Hills has positioned itself as a ‘onestop shop’ for integrated building technology solutions, targeting industry verticals such as health, education, banking, and government infrastructure. Lenz said the digital transformation was critical to refocus Hills from a product-centric to a customer-centric company, to improve customer engagement and core business processes. “The new e-commerce
platform has been built in consultation with customers, vendors and staff, and involved extensive customer research to ensure improved functionality and a better customer experience,” he said. “It is a company-wide transformation. Our decision to take control of our own supply chain and open a National Distribution Centre in Seven Hills, NSW is critical to the success of the e-commerce platform. We’re focused on improving warehousing and dispatch processes to ensure a better online experience, but customers will see improvements in our level of service across all areas of the business. “This is just the first phase of the platform – more enhancements are planned as we update our technology and business operations to better compete in the digital economy. We’re confident that it’s the step change needed to help drive sales growth across Australia and New Zealand,” Lenz added.
TIM SHADGETT JOINS PELCO AUSTRALIA
TIM Shadgett has joined the Pelco Australia team as sales manager - SA/WA/NT regions. “Tim’s new role will see him based in Adelaide where he will be responsible for managing Pelco’s strategic partners in these regions and new business development,” said Pelco’s Craig Cobbin. “Having commenced working in electronic security in 1997, Tim has built 20 years’ experience covering all facets of the industry - he has spent the past 3 years in the mining sector, rolling out an aggregated Pelco VideoXpert Enterprise Video Management System for a national mining client. “This hands-on operational ability means Tim joins the Pelco ANZ Team with solid knowledge of our solutions from sharp end – we’re delighted to welcome him Mike Richardson aboard.”
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CLOUDY BUT FINE MQU will take storage of up to 1200 IP cameras into the cloud as part of a wider electronic security upgrade, which will also see the implementation of layers of automation across video surveillance, access control and multiple sub systems as part of a strategy to enhance reliability, scalability and return on investment.
ACQUARIE University is neck-deep in an upgrade process that, when completed later this year, will take 1200 IP CCTV cameras into the cloud in partnership with Macquarie Cloud Services. The solution will have an underlying storage as a service model that, if successful, will see the entire university embrace a cloud-based computing model. The shift to cloud can’t be seen in isolation, however. MQU is imbuing its electronic security solutions with intelligence simultaneously, making the upgrade process a serious challenge. Before we burrow too deeply into this complex and evolving story, it’s worth getting a sense of MQU as an application. Founded in 1964, it’s geographically large, with more than 70 buildings spread across 150 hectares at Macquarie Park in Sydney. There are a few floors of space in the CBDs of Sydney and Hong Kong, but MQU is a single location with a population of 44,000 students and around 6000 staff.
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BY J O H N A D A M S
MQU’s current growth phase has led to a 7-year plan of construction and refurbishment, which feeds directly into the electronic security solution, as well as the university’s future IT strategy. Being a holistic digital upgrade makes the MQU application compelling and challenging to encapsulate in a single sentence. Fundamentally, MQU is racing to secure new and refurbished buildings, while undergoing a major upgrade of existing hardware, a major integration of software across multiple sub systems, and simultaneously migrating core IT functionalities to off-site infrastructure across existing and yet to be completed fibre infrastructure. The upgrades have also seen the construction of a new security control room, as well as 2 remote security stations in other parts of the site, the building and fitting out of an incident management room, the installation of digital trunking radio soon to be upgraded to soft phones, and plenty more - both underway and soon to begin. Taken as a whole, this is not an application for the faint-hearted.
Dahua cameras on patrol vehicle.
Partnerships have been vital, with considerable input from MQU’s IT department and its contracted security consultant Scott Myles, as well as from suppliers, like Macquarie Cloud Services, Australian internet pioneer AARnet, Milestone Systems, Gallagher Security, and security integrator, Prosys. As you’d expect, the largest component of the overall system in terms of network requirements is CCTV and the MQU solution includes the usual fixed and PTZ cameras, as well as mobile cameras in security vehicles – there’s even been some preliminary work with drones. According to MQU campus security manager, John Durbridge, the fundamental purpose of the surveillance system is safety and security. “We are interested in security and safety issues – slips, falls, detection and response to medical emergencies, incident prevention, coverage of help points and more,” he says. “The surveillance system informs response of our security officers on site, supports post-event investigations by our own staff or by police if matters are more serious. We also undertake a lot of medical responses, including the typical sporting or inattention injuries you’d expect. We have the population of a medium-sized town so there’s always something going on. “Situational awareness with the ability to recognise faces in certain locations is a key for us and as the site evolves we are expanding this. For instance, we have a campus common and a new food court that we need to cover yet at the same time there are plenty of things going on at MQU we don’t need to know about and we don’t need to see,
THE SURVEILLANCE SYSTEM INFORMS RESPONSE OF OUR SECURITY OFFICERS ON SITE, SUPPORTS POST-EVENT INVESTIGATIONS BY OUR OWN STAFF OR BY POLICE IF MATTERS ARE MORE SERIOUS.
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SOMETHING WE NEED IS MORE COVERAGE OF PUBLIC SPACES – TRADITIONALLY WE’VE COVERED ROOMS, DOORS AND CORRIDORS, AS WELL AS KEY AREAS OF INTEREST. which is why we are so committed to trying to filter events to see the unusual stuff.” Durbridge says the process of developing a digital solution with a cloud component began 6 years ago. “We had just refurbished this building – it was our print shop at the time – to create a new control room and we had installed our first significant group of IP cameras when I arrived.” Durbridge explains. “That was the first IP surveillance we had on the campus and we also had the existing analogue gear, which looked at doors and help points and had decentralised DVR storage. “From there we decided we would move to all IP – we’ve done areas as they have been built and as they have been refurbished. Initially, we took all our IP cameras across to on-site data centre storage but over time we began thinking about a cloud-based solution.” The overall surveillance system at MQU includes 600 IP cameras – predominately Axis with some Bosch and Samsung - and around 150 legacy analogue cameras, which will be upgraded to IP and brought across to the Milestone XProtect Corporate
The incident management room
VMS. At the same time, the system is being expanded to cover new buildings currently under construction, and public spaces that need additional support. “When the surveillance system is fully upgraded we will have around 1200 cameras,” says Durbridge. “Something we do need is more coverage of public spaces – traditionally we’ve covered rooms, doors and corridors, as well as key areas of interest. Alongside this we will have coverage of public spaces - roadways, pathways, bus shelters, heavy pedestrian
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areas – these are things we want to concentrate on. “Where we are at right now is that we want to see the unusual, not the usual – we don’t want to see authorised access control events, or armings and disarmings – it’s the unauthorised actions that are our priority. As you can imagine in a site like this, there are thousands of authorised access credentials presented to busy doors every day. We want to see the access attempts that are rejected, doors left open, doors forced open, the fire alarm events – that’s what’s vital to us from an operational perspective.” According to Durbridge, the key element of the upgrade is moving from centralised storage in the MQU data centre to a storage as a service model with Macquarie Cloud Services. “MQU has had an AARNet fibre link on the site for as long as anyone can remember, and we are using this link to connect to Macquarie Cloud Services just down the road,” he says. “This link will be duplicated for redundancy and our surveillance system transition to cloud will be the test case for the rest of
WE WANT GOOD PERFORMANCE OUTSIDE, GOOD PERFORMANCE INSIDE, GOOD DEPTH OF FIELD, GOOD RELIABILITY, GOOD IN DIFFERENT LIGHTING CONDITIONS – IN THIS CATEGORY AXIS HAS CONSISTENTLY MET OUR REQUIREMENTS OVER MANY YEARS.
Jaques and Gallagher provide vital systems
MQU’s data requirements. “For us the motivation is that the solution will be more robust and snappier in overall performance, as well as being fully redundant. Parts replacement will be much faster and there will be full support on hand. Cost-wise there is not much in it for the first 5 years but over time it makes good sense for us. “Price aside, we want a robust solution for 4-5 years and we apply that rule to every component we use,” Durbridge explains. “For instance, we need a camera that can hold up so Neil from our integrator Prosys doesn’t have to go and fix it every couple of months. We want good performance outside, good performance inside, good depth of field, good reliability, in this category Axis has consistently met our requirements over many years.”
CLOUD MIGRATION MQU security consultant Scott Myles says once the network and cloud solution are provisioned and made available, essentially there are 2 stages to the migration process – the first being all current existing IP camera loads and the second being the replacement of all existing analogue cameras. “The process will involve the rediscovery of all existing IP cameras on the new dedicated security network and pointing these devices and services to Macquarie Cloud Services,” Myles explains. “We will have everything running from the MCS data centre – compute and storage, the lot – the only thing we will have onsite will be workstations to control functionality across the site.” According to Myles, the AARNet Link offers plenty of bandwidth for the application but a second link will be installed for redundancy and future requirements. “The existing pipe is 10GB but the second link will share the load across a pair of 10GB pathways taking different routes to the data centre,” he explains. “It’s a big body of work – what we are doing here is creating a base to build upon for the future – getting the network in place, the storage in place so when we want to grow it’s easy.” When it comes to savings and benefits, Myles says that going to a cloud-based model makes sense. “It’s basically cost-neutral for the first 5 years - you really start saving money after 5 years when you factor in a system hardware refresh - that’s when the ‘as a service model’ begins to pay off,” he explains. “But that doesn’t take into account the space saved, the cost of power and cooling for storage, as well as management and maintenance costs that are no
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longer required.” Myles says the extended time frame led to the change of focus from an onsite data centre to offsite, but he points out that the primary goal of taking the electronic security solution to digital has remained the same. “It’s been a long process,” he explains. “Initially we were going to undertake the current upgrade using our own data centre, but we were expanding and growing so fast and that side of the equation really nailed the decision take the system into the cloud. We were only just handling the overall workload as it was but with growth, joint ventures, research with private enterprise, it was becoming a very large requirement, very quickly. “As requirements grew, and with other departments talking about storage as a service, it became logical that we began to think the same way. There’s a lot to like about an off-site managed service that removes the cost and effort of IT management, archiving, power requirements, refresh – with that out of the way, you are just managing your own security solution.
Scott Myles (left rear) and John Durbridge in the control room.
“And when you do the sums over the medium term, it does make financial sense. We can scale up and scale down very fast. The proof of concept showed MCS had the ability to deliver support for 900 cameras in 7 days - we could never do that onsite. We were certainly apprehensive prior to the proof of concept – the proof of concept was vital Milestone was very helpful to us during this phase.” Neil from Prosys – MQU’s incumbent integrator, responsible for maintaining and upgrading the surveillance system - agrees that going to the cloud delivers multiple benefits. “MCS will provide tech support, as well as drives and replacement of any components that fail – outsourcing storage means there’s one less thing for us to worry about as an integrator,” Neil says. “Something else to consider is that enhanced performance is an advantage because it increases operator efficiency while bringing the system into line with what people expect today. In the past, processing was slower, web pages loaded slower – now users want efficient solutions with zero latency.” According to Durbridge, return on investment for
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MQU is lateral when it comes to cloud. “When we start directing some of the wider university load to MCS it will change the equation very quickly and put us in a better position from the point of view of savings,” he explains. “But while savings are important, first and foremost, we wanted a very robust security solution with less responsibility for maintenance – that’s the real priority. Certainly, when we did load testing recently with 900 cameras, latency was virtually zero and after all the testing was completed it seemed we would have an extremely robust solution.”
TESTING THE LOAD MQU recently undertook load testing, challenging MCS with 900 IP cameras streaming and recording in high resolution and high frame rate. The results were solid. The team expects to enjoy high frame rates, 30-day storage on all channels, with no limit on resolution once the service is fully commissioned. According to Myles, the partnership between education network provider AARNet and Macquarie Cloud Services was and remains the key. “The AARNet pipe is big and the data centre is so close it’s as if MCS is on campus, which is the perfect situation for us,” says Myles. “As we have gone along we’ve learned that success in cloud applications of this size requires the provider to understand the underlying requirements. For us it’s not just about storage – we will have our management, recording and storage servers all at MCS. You need a good data provider to understand the nature of what we are doing. Typical data centre users solutions require a lot of reading and little writing, but as with video surveillance, requires a vast amount of writing and sometimes reading.
“It was interesting to do the load test and it went wonderfully but the wider digital migration is not just what we have right now – it’s about upgrading our existing systems, enhancing integration, building a whole new network on our site, then pushing the completed and proven network over to MCS, while ensuring the security team retains full control of all functionality.”
CHALLENGES OF THE APPLICATION
Myles driving Milestone
It goes without saying that there have been challenges to the application but from an observer’s point of view, those challenges seem to relate more to the pace of technological change – MQU was willing but technology was weak. “Certainly, there has been no problem with funding or with selling the overall concept to university management,” explains Durbridge. “Our vice chancellor has worked all over the world including the U.S. and is very security and safety conscious. MQU’s appetite for safety and security has always been there, which is why my job was created. “From my perspective, the central challenge of this very complex project, has been knowing with certainty which is the right direction to go in. As an end user, you want to get a sense that you’ve picked the right solution and to have a feel for the way things will operate when commissioned. One good thing is that MQU has always stuck with proof of concepts
WHILE SAVINGS ARE IMPORTANT, FIRST AND FOREMOST, WE WANTED A VERY ROBUST SECURITY SOLUTION WITH LESS RESPONSIBILITY FOR MAINTENANCE – THAT’S THE REAL PRIORITY.
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E N T E RTA I N
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– we’re happy for anyone to bring a new camera or product to trial. A proof of concept culture makes decisions better informed and easier to live with.” According to Durbridge, there were a number of processes already in place as far as the electronic security solution was concerned when he arrived. “What we have tried to do since then is really fast-track the technology to make the systems intelligent, so for example, Gallagher Command Centre doesn’t just control the door, but also helps with the time-tabling to manage people coming and going, manages the lights and manages the air conditioning,” he says. “These integrations mean the system saves you money, so you are getting the best possible returns on investment. Applying those ideas to a working site has been another big challenge.
“Bringing everybody together conceptually so we were all on the same page at the same time in relation to the network was important, too. We’ve spoken about it over time but it’s a big task to achieve on a virtual city-wide scale. Naturally, everybody is focused on their individual areas, so understanding the overall strategy did pose a challenge. When the system changes were explained to people, they understood the reasons and there’s been no negativity about it - decisions go through without friction. For instance, when we decided Briefcam was ideal to help us manage key areas of the site, approval to explore that option went through immediately.”
Neil from Prosys (R)
ACCESS CONTROL, AUTOMATION, ANALYTICS The complexity of the MQU application is all about layers. Chugging along in tandem with the move to cloud are enhancements to access control, including integrations to deliver automation, as well as the application of analytics to particular cameras using the Briefcam system, which turbocharges operator searches by displaying multiple events concurrently on the basis of a wide range of parameters – all cars, all red cars, all red cars driving North between 3-4pm. “Briefcam is going to be very useful for us,” Durbridge says. “University Ave, our major thoroughfare for all vehicles, as well as the major pedestrian and cycle route for students to traverse when heading to and from their on-site accommodation, is also the route to the railway station. This means we can review the majority of trips onto and off the site in very quick time.” According to Myles, while Briefcam is excellent for streamlining searches, it’s also useful as a filter. “Briefcam is a great post-analytic tool but we wanted to have a more action-based solution where all the middle tiles on the video wall will be blank unless the system is displaying alarms and/or exceptions,” he says. “There will also be some face recognition integrated into the system in the near future. We will use it for things like exams and to receive notifications of people who are banned from campus, or notifications of persons of interest. The police quite often come past looking for someone – face recognition will allow us to help them much more effectively.” Integration is also going to be a core part of filtering events. “Central to the new system will be filtration – the ability to see those events that are important - integral to this will be a process of integration between access control and video surveillance systems that allows us to drive cameras when we have particular events – access attempt rejected, door open, door forced, etc,” says Durbridge. “At the heart of this will be more integration work with the Gallagher system. “Key areas of interest for us will be boom gates and automated hostile vehicle mitigation bollards installed at vehicle entry points – these will be up
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by default and will be lowered by security staff remotely for authorised vehicle access. We have a lot of deliveries to the centre of campus, but this is a heavy pedestrian area – automated rising barriers are expensive to install but we need to manage that risk. We will also be using an LPR solution at all entry points.” Durbridge says the automation won’t be limited to security applications. “Our timetabling system for academics when they book a classroom is managed by Syllabus Plus and we will create an integration with Gallagher, so we can automate opening and closing of rooms at those times,” he explains. “It gives much more control over rooms, over who is using rooms and over availability of rooms as well. Most unis just open the doors in the morning and close them at night but with the highlevel integration of Gallagher and Syllabus Plus we will have much more control than that. “There will also be an interface into the Niagara BMS system that will allow us to automate things like lighting and air conditioning using the Gallagher system as well. That integration will deliver a significant saving in power. We want the MQU system to be as intelligent as possible – we don’t want to duplicate systems – we want to remove human intervention where appropriate using thoughtful automation. We have around 50,000 people accessing the site, as well as being open to the public and we have more than 70 buildings – it’s a lot to manage.” According to Durbridge, the security team likes working with Gallagher. “Our experience has been very good, they are very responsive to our needs and will come and talk with us seeking to resolve obvious issues but also to use automation to help us streamline operational requirements in other areas as well. Gallagher works well with Milestone and with our Jacques intercoms and help points, which will all be integrated into the completed solution. “We’ve also tacked ASSA ABLOY Aperio onto Gallagher – we have thousands and thousands of keys – our goal is to get to zero keys - as we are refitting and re-furbishing we are going to electronic keying,” Durbridge says. “Aperio works well with Gallagher, allowing security operators to override and open doors if they need to. It’s a nightmare managing keys – we need that audit trail – we need visibility within the system.”
CONCLUSION Will MQU’s cloud-based, highly integrated security solution become a benchmark for other users looking to haul their electronic security systems into the 21st century? It certainly will. MQU has taken on the challenges of carrying multiple sub system on a legacy site into an entirely digital environment, showing that while it takes time and real commitment, it can be done.
MQU campus security manager, John Durbridge
GALLAGHER COMMAND CENTRE DOESN’T JUST CONTROL THE DOOR, BUT ALSO HELPS WITH THE TIME-TABLING TO MANAGE PEOPLE COMING AND GOING, MANAGES THE LIGHTS AND MANAGES THE AIR CONDITIONING.
Durbridge concedes that a project like the digital upgrade at MQU is never really finished – there’s always another piece of functionality to include, another building to secure. But he says once the current upgrade process is completed in around 6 months’ time; with the surveillance system managed in the cloud, the deep integration between CCTV, access control and automation completed; the security system will be far more powerful and scalable. “We are a university, so we should be at the pointy end, pushing into new technologies, pressing the boundaries,” he says. “With the construction, the upgrades and the power outs we’ve experienced in recent years, to have our storage off-site in a fully redundant data centre is a more secure and more reliable solution than the onsite option. “When completed we will also have a solution that supports us in meeting our operational challenges as a security department, which includes a lot of support for students locally and globally, as well as the usual diversity of security duties. We have sharpened our skills over the last couple of years – who knows what additional skills we will need in 2 or 3 years’ time? And who knows what we will add to our solution? When we are finished it will be an open solution, which is exactly what we need it to be.” n
27/3/18 4:24 pm
● Product review
UNIVIEW STARLIGHT BULLET Uniview’s IPC2325EBR5-DUPZ is a PoE 5MP Starlight day/night bullet camera, built to an IP-67 rating and featuring elevated light sensitivity, a motorised lens and autofocus, 120dB of WDR, 50m smart IR, Ultra H.265 compression and plenty more, all buttoned up in a robust and compact cast alloy form factor.
27/3/18 4:21 pm
BY J O H N A D A M S
NIVIEW’S new IPC2325EBR5-DUPZ 5MP Starlight bullet camera makes an impression the instant you get it into your hand. It’s at once compact and robust – weight is less than 600g – yet packs considerable punch optically, thanks to a fast F1.2 aperture 2.7-13.5mm motorized zoom lens with autofocus. Supporting that excellent lens range is a 1/2.7-inch progressive scan, 5MP, CMOS sensor with minimum scene illumination of 0.001 lux in colour or 0 lux in monochrome with IR on. The things that jump out at me when I fire up the Uniview Starlight Bullet are resolution – I’m at 2592 x 1944 pixels and this image is sharp, even at the widest angles of view. There’s latency – maybe 350th of a second, perhaps a touch more. I notice slight stepping and checking the spec find this camera has a maximum frame rate of 20ips. The next thing I look for is bandwidth – it’s running at 5.5-6.5Mbps using H.264, which is solid performance at this resolution. I can’t help but try H.265 and it’s good in terms of sharpness but I start to lose plates and there’s noise around fast-moving parts of the scene in heavily shaded areas. Bear in mind, the H.264 image stream is very good, so the H.265 stream is by no means poor, it’s just not as sharp as the H.264 and I can’t help but return to H.264. However, for users needing reduced bandwidth, H.265 is there and works well. When I go back through my snapshots later I find the difference between the H.264 and 265 is much less significant than I first thought. Difficult as it always is, let’s stop with the first impressions and take a quick look at the rest of the specifications. There’s 2D/3D digital noise reduction, compression options include Ultra 265, H.265, H.264, and MJPEG. There’s an embedded smart algorithm, triple streams, ROI, 9:16 corridor mode and 8 customized OSDs, 8 privacy masks and 8 regions of interest. This camera is ONVIF-compliant and has an angle of view that’s 93.38 degrees at the wide end and 28.56 degrees at the long. The auto/manual shutter can be set from 1 to 1/100000 s, there’s digital de-fog, HLC and back light compensation. There’s also some IVA, including behaviour detection for parameters like intrusion, cross line and motion detection in 4 areas. There’s exception detection, audio detection, face detection, people counting, as well as defocus and scene change detection and reporting. Additional features include watermark, IP address filtering, tamper alarm, alarm input, alarm output, access policy, ARP protection, RTSP authentication, user authentication, 2-way audio with G.711 compression.
THE THINGS THAT JUMP OUT AT ME WHEN I FIRE UP THE UNIVIEW STARLIGHT BULLET ARE RESOLUTION – I’M AT 2592 X 1944 PIXELS AND THIS IMAGE IS SHARP, EVEN AT THE WIDEST ANGLES OF VIEW.
Plates at high speed in shade
Backlight not an issue
Face recognition is outstanding
27/3/18 4:22 pm
● Product review
Uniview The camera dimensions are 253.4 x 86.4 x 78.7mm, weight is 0.58kg, maximum power draw is 10W, operating temperature range is -35 to 60C. Edge storage is MicroSD 128GB. As usual, we are testing the camera on SEN’s Optiplex 9020 via a NetGear ProSafe GS108P PoE switch. There aren’t any other cameras sharing the network right now.
TEST DRIVING THE STARLIGHT BULLET
Low light colour with WDR
Into night mode with IR
WDR off, back to colour
This camera impresses out of the box. It’s a rocksolid build and surprisingly compact. It’s a cinch to set up – add RJ-45, open the software and there it is. Performance in my variably-lit external scene tends to be a little on the darker side with WDR off but it’s very consistent and there’s no exposure of the bright areas – this street scene is a bit tricky that way. The weather is playing a part, too, it’s a bright grey day, with gloomy periods. Regardless, I soon find that as well as delivering glittering 5MP resolution, the camera is a cracker with plates in good light. It’s not long before I’ve wound zoom in to around 6mm and that’s where I stay for quite a while – it’s a perfect balance for my front street scene at this sensor size. This lens is well made – there are some longitudinal chromatic aberrations, as well as some barrel distortion – maybe it’s 8 per cent. I don’t see any ghosts in this scene, though later on in the back lane I manage to provoke a single aperture ghost from a streetlight in the frame. The motorised zoom and autofocus takes me a few goes to get on top of – it has a way of rocking back and forth when I want it to go one way or another but when I work this out (click and hold), zoom is fast and autofocus is right behind it. Unsurprisingly at this resolution, zoom really rewards, giving extremely high levels of detail. One of the nice things about short zoom motorised bullets like this is their ability to stay on-point when it comes to framing a scene. As control room operators know, big zooms have a way of getting their drivers lost by whizzing out of intuitive context, sometimes winding up viewing oil spots on the road or bricks in some far-off wall. If the camera is mounted at a slight downward angle, as most bullet cameras are, then the tendency to lose the scene when deep-zooming is exacerbated. In the mid-afternoon when I get started on my test and it’s relatively gloomy beneath the towers with bright light from about 70m onwards. I try WDR but find colour rendition a bit more saturated than I like – this is typical of Uniview cameras I’ve tested. When I turn WDR off, I’m happy with the image. It’s consistent across the frame, exposing for the brighter areas so the darker areas are a little darker than they might be but tones are very natural. Best of all, the high resolution and the slightly longer focal length I’ve settled on are delivering very easy plates and faces in this application. I’m impressed with the depth of field, too. And the frame rate is instructive – I
27/3/18 4:22 pm
FACES IN GOOD LIGHT ARE A REAL STRENGTH AT 5MP. THESE ARE THE SORT OF COURT ADMISSIBLE FACES NO ONE WILL EVER HAVE TO THINK TWICE ABOUT. get used to the 20ips – every time I take a snapshot and I can see the trade-off between frame rate and resolution is well worth it. The afternoon goes along. I take snapshots of cars, motorcycles and groups of people moving around. I like the colour rendition but I’m finding the glary, gloomy overcast day a bit 2-paced in terms of screen brightness. I’m so impressed with the 6Mbps bitrate with this 5MP camera that I try the H.265 compression as well. It certainly saves bandwidth, but it starts to eat into the level of detail that has been giving bullet-proof number plates at 20-plus metres. After a snapping a couple of passing cars I go back to H.264. At all times I note depth of field is strong – digital zoom of these images is good, too. You’re not zooming in 30x but you can go 3-4 mouse clicks and get useful information. Faces in good light are a real strength at 5MP. These are the sort of court admissible faces no one will ever have to think twice about. Inside 10m at a focal length of 6mm you get the colour of dog collars, the brand of watch, the fine patterns in clothing. This is very good work investigators will love it. By the time I’m all the way in with the zoom, light levels have begun to drop off and I’m losing the plates I enjoyed earlier in the day – closing aperture is doubtless having an impact here. Between the wide and long ends you can see the loss of an F-stop, maybe 2. At 5.30pm, I’m starting to lose the license plates of speeding motors scooters – these are small plates moving at 40-plus kmph – but the rule seems only to apply to plates in the areas of heaviest shade. In sunlight at greater distances, I still have discernible plates moments later. At a quarter to 6, plates are gone, and I’ve given up hoping for them. Then something interesting happens. I decide to switch WDR back on and bing! Plates! The colour saturation is there, too, but it gives me extra detail I didn’t have scene-wide and for plates it’s worth it. From here, light fades, noise intrudes, I get some tailing behind vehicles. At 7.41pm, the camera goes into night mode. After it does so, I turn WDR back off to see if that makes a difference and we are back into sharp colour again. The camera holds colour until about 8.30pm and then goes into night mode – I could lock it in colour but am interested to see how the camera performs in monochrome in the presence of IR. The shutter speed has dropped off and there’s some blooming from tail lights, headlights and bright reflections. I notice in night mode with IR activated that frame rate drops to
And in colour
27/3/18 4:22 pm
● Product review
Uniview While I’m mucking around with this I also try going back into day mode at a wider angle of view and find colour performance is solid, too.
Tidy night mode image
Pedestrain blur levels are low
12ips. There’s also motion blur of vehicles but it’s much less pronounced with pedestrians. I’m still getting instances of face recognition up to 10m in sub 4 lux with IR activated. Next comes the lane test. It’s darker out here, which gives us a chance to look at IR performance. In wide angle, a pedestrian walks up the lane. He’s too far away to make out specifics (70m) but I can see he’s bald, wearing light coloured shirt and shorts, carrying a bag. A motor scooter goes down the lane and hits the brakes, confirming my observations about blooming in low light. The camera takes remedial action in the face of the bright tail lights, darkening the scene noticeably to manage it, then brightening as the scooter departs the scene. Next comes a pedestrian wearing fatigue trousers, a hat, boots. Blur levels of objects moving at walking speed are low in monochrome with IR activated. I pay attention to noise – it’s fine-grained and very consistent across the frame. I head out the back and point the camera at the darkest part of the scene, the rooftops a block down and the trees behind. This is a dark hole in the scene with few discernible details. I find as I start to zoom in on this dark space with IR now turned off, the Starlight bullet can’t attain focus and oscillates back and forth before parking its lens elements. I find the way around this is to reactivate the IR array – with some light on the scene the camera quickly attains focus and I can then turn the IR off again to check unassisted night mode.
Uniview’s new Starlight Bullet is a capable camera built to an exceedingly robust IP67 specification. A strength of the camera is its wide motorised focal length supported by autofocus, which makes adjusting to changing requirements in real time very easy indeed. The camera’s ability to snare fastmoving plates on the street is excellent. Management of WDR is nicely handled and low light is another strength. With sub 2 lux at the lens, the camera offers colour, unassisted monochrome and IR monochrome in night mode – which of these you select is up to you – all offer solid situational awareness with low blur of pedestrian movements. I found the camera’s performance in colour at night out the front to be very solid, with great colour rendition, depth of field and good handling of sodium streetlights. The high resolution is a wonderful thing – in higher light levels it gives no-quibble face recognition out towards 20m. At around 10m, face recognition is superb – as tack sharp as a CCTV camera ever could be - and this resolution combines with the quality optic to offer strong depths of field you would not expect from a camera this size. After spending 24 hours with it I’m still not convinced I’ve uncovered the best. Uniview’s Starlight bullet is the sort of camera that rewards thoughtful operator settings in challenging conditions. n
FEATURES OF THE UNIVIEW 5MP STARLIGHT BULLET INCLUDE: l
5MP 2592 x 1944 pixel resolution
0.001 lux in colour & 0 lux with 50m IR
120dB of IR, Ultra H.265 Compression
Motorised F1.2 aperture 2.7-13.5mm lens
2D/3D digital noise reduction
IVA, including exception, audio & face detection,
Compact 253.4 x 86.4 x 78.7mm, weight 0.58kg
De-fog, HLC, BLC
2-way audio, IP67 rating
27/3/18 4:23 pm
23/3/18 9:00 am
Daniel Lee Daniel Lee is a self-made IT entrepreneur who founded IT networked tech house Lan1, later acquired by Hills Ltd. After spending some years with Hills post-acquisition, Lee is now applying his high energy management style to software solutions developer, Genetec.
Q: Daniel, you moved from Hills to Genetec – what was the attraction, what drew you from a large distributor to a software solutions provider? A: I thought about the decision a lot, what my role would be, what the potential of the business was – my homework revealed Genetec was a company with an excellent growth potential in APAC, including ANZ, and I’m talking about double-digit growth, year-on-year. Genetec is also committed to investing in APAC and that’s important – you can’t grow without a sound investment plan. Management in Montreal is completely onboard with our plans to grow in APAC.
27/3/18 4:25 pm
DANIEL LEE WITH JOHN ADAMS
As a company, Genetec acts globally but thinks locally, which I believe is the most important part of achieving success in APAC. Asia Pacific is not always an easy region to understand. In a country like the U.S. a single one-size-fits-all strategy might be successfully applied to multiple regions, but that won’t work in APAC. It is comprised of 48 sovereign nations, many with different languages, most of which I don’t speak. In our APAC business, ANZ will be an anchor – it has good governance and good prices. But we need a strategy for each country and the challenge we have is obviously picking the best practise of each country, harmonised into one platform, and communicated to corporate. Countries like India, Japan, Korea – those markets are superstars for us as Genetec APAC. Our team in India has grown to 6 and I think India is a market in which we will, and we must, be successful. Q: Genetec is one of the pioneers of IP CCTV but even though Genetec is digital, not everyone else is – there’s still a while to go before we reach what might be described as the ‘digital singularity’, the point at which everything is connected and connectable on TCP/IP networks. How far into the future do you think that point might be? A: You’re right – and there’s a paradigm shift coming in the market – I can see it and feel it – but I can’t predict the time. The mindset, the way people do things is not there yet but it’s building. Fundamentally, if you look at traditional security players today – that shift to digital and to another way of doing things is happening, it’s a matter of how fast it will arrive, and more importantly from a business point of view, who is going to be ahead of the curve when it arrives. Q: Genetec always seems to be trying to push back a sort of technological Hubble Constant – the conceptual line beyond which it’s impossible for us to see. What’s the feeling in the team – what do they believe is the future for Genetec? A: The feeling is that we are beyond VMS and in a way, we are beyond security. Security is obviously a very strong historical platform for us but the capacity of our technology to enhance operations is holistic, it’s not limited to security. If I
was to talk to a CIO or security manager, I could talk about security as a platform. But more importantly, I would talk about operational efficiency – how security can deliver a more efficient operation, how security can lead you to an intelligencebased business using AI and big data. At Genetec we are right at the forefront of the idea of security as a platform, using operational efficiency to drive additional security functionality, using security to drive what business intelligence we can give – that’s what keeps us excited – Genetec as a unification platform. We are truly the open platform today and we will work with anyone who wants to go open IP. Q: If you’re beyond VMS, where are you? A: A place where anything is possible. The DNA that makes anything possible is TCP/IP. Our founder, Pierre Racz, made a calculated guess 20 years ago that TCP/IP would be the future – today we are living that future. We have a strong category of VMS, we’ve moved on to access control as a unification platform, we then moved on to AutoVu – the reason the Genetec team focused on license plate recognition is that in any incident, license plates will play a part in transportation. And we now have analytics. When I think of Genetec (and this is my personal opinion), I like to think we are 5 unique companies under 1 unification platform – video, access control, LPR, analytics and on/off premise solutions. We also handle vertical applications – airports, traffic management, smart cities and hundreds more besides – this is where I start to get excited because there is no limit to the possibilities. They are facilitated by the DNA of our company evolving in a revolutionary way, or in an evolutionary way. Q: What are the challenges of being at the cutting edge? A: We don’t want to get too far ahead – ensuring we don’t means we need to think about education, which is expensive. Then there’s a consumption gap. We have had cloud platforms fully operational for 4-5 years. Statistics show that in the APAC region cloud is going to accelerate and we are not just there, but we have been there for a long time. That is the key. We are now talking
I THINK GENETEC’S BIGGEST CHALLENGE IS TO GET OUR MESSAGE OUT TO THE COMMUNITY - WHAT SECURITY SHOULD BE. about bringing analytics to the cloud. If anybody is looking at innovation and protecting their future, Genetec is their only option – I’m very proud to be able to say that. In today’s market there are many choices, but I think we will be the only choice in the future. Q: You’ve switched from Hills to Genetec – Hills is a distribution company and carries many brands across a wide range of technological verticals. But you’re fundamentally a network person, an IT person and Genetec is a software development company. It’s light-footed and seems to project itself into the future so customers are always catching up to the capabilities of its solutions. It must be nice to have a very tight focus and an edge-of-your-seat feel again? A: It is nice to have that feeling of excitement and focus again. Something else that is nice from a personal perspective is that I am relatively unknown to Genetec and unknown to the market in this sort of role. I am building something from scratch – personally, and in the sense of the business. Also, when it comes to edgeof-the-seat, I think Genetec’s biggest challenge is to get our message out to the community - what security should be. It’s more than people think, and it relates to social responsibility. For instance, we are the only company certified by the Euro Standard of Privacy – people are prepared to give up security for their safety’s sake, but they would still like to protect their privacy. Few businesses and few countries take complete responsibility for cyber security of customers and citizens. But it’s important to us and it should be important to everyone in the wider security business – suppliers, integrators, consultants, end users - everyone. Physical security people are still very old fashioned – some don’t understand active directory services. I recently saw a flat network in Australia, no VLAN, with
27/3/18 4:25 pm
700 cameras connected to it! How can someone build an IP network with no protection at all? Seriously, IP CCTV is a huge contradiction in terms – it implies you can have a digital ‘closed-circuit’ television solution. There is no such thing as digital closed-circuit television, not with TCP/IP. Q: If the message is that cyber security is vital, what’s the operational take-out for integrators and end users – what’s the call to arms? What must they do? A: It’s investment, pure and simple. Part of our job at Genetec – and in the industry more generally - is to train people, but those people need to invest in the expertise of their own team. I think that any integrator serious about being at the forefront of security technology must be prepared to invest in a network engineer and a cyber security engineer. Today, we still live in traditional CCTV space and people cling to a traditional mindset that no longer applies. They say, oh, our subnet does not connect to the network any more. You know, someone will plug in a USB device and bang, you are connected to the internet in 4G. We must face up to this vulnerability. Q: Is it fair to say that as a software solutions provider there’s nothing surprising about cyber security being at the heart of everything Genetec does?
A: People think Genetec is cyber security paranoid, but we are just cyber security ready. Talking to a traditional security manager, they may not understand the underlying technicalities of cyber security, but they understand risk and learn fast. Cyber security is a big message and we need to get it out there – not everyone does the right thing when it comes to cyber security – they might say it’s important, but they do not protect their customers’ or their citizens’ data – this applies to many countries and many companies all around the world. It’s a huge challenge for any business connected to the internet – for security businesses, it’s even more important because much of what we do has a fundamental privacy component. Cyber security is a problem that can only be solved if we all take responsibility for it. We need to realise that a network is, in a real way, very like a living organism and we need to make sure our networks are treated as living organisms, not as set and forget systems. There’s a responsibility upon end users, too. I challenge people spending taxpayer’s money to spend that money wisely and in an accountable, socially responsible way. Q: You’ve said APAC has huge growth potential. How much growth? A: We have had a fantastic quarter. APAC has experienced growth like no other. I can’t really talk figures for obvious reasons, but APAC is very strong and I’m very proud of the team and bullish about the future. Of course, now we have to think about Q2. As a business unit, we want crazy but truly authentic growth, so APAC catches up and delivers its fair share of growth to the Genetec team in Montreal, so it continues to invest in this part of the world to fuel even more growth. We can’t control some things, wider economic growth, for example, but overall growth regionally is around 3-4 per cent. If we can deliver high doubledigit growth in an economic environment of 3-4 per cent growth, it can only mean people like Genetec and are migrating to our platform. To maintain our growth trajectory, we must also go out and bridge the consumption gap by educating people in ways to invest in tech beyond security that will allow operational efficiency and business intelligence.
Q: What’s the best thing about working at Genetec? A: I love this company, we make the impossible, possible - it’s a real thing we are chasing. There’s a lot of belief in the company – anyone working for Genetec who does not believe in Genetec will find it very difficult to survive. Genetec is based on a belief of doing something good for the community, it’s based on authenticity, on making decisions for the right reasons. The culture, the DNA is very strong at Genetec. This company under Pierre Racz’s leadership, I have no doubts at all about him wanting to change the world into a better place, protecting people, democratising physical security – that’s simply who he is. Q: What gets you out of bed in the morning? A: You have to make money, so obviously growing the business is an important consideration, but I do wake up and think about protecting the everyday. Genetec really believes in making the world a safer place – it’s a protective feeling. But talking the talk is the easiest thing in the world to do and walking the walk is the hardest thing. Q: You have the sort of runaway passion for the business that readers would expect from the owner of a successful tech business – a business like Lan-1. In saying that I realise Genetec is also a privately-owned and highly successful tech business, so perhaps there is a sort of spiritual connection? A: Genetec has a compelling story but more importantly, it’s also a compelling company. It’s independent and that independence drives innovation, drives agility. I’m glad I started Lan-1 and I don’t regret selling it to Hills – I tend to believe that, taken from a future perspective, most things happen at the right time for the right reasons. Do I bring that self-made Aussie, Lan-1 attitude to Genetec APAC? Yes, sure - I do – I’m very driven. I am on a clear mission to make Genetec APAC the number 1 security business in Asia – I will not stop until we get there. In saying that, the only way we will get there is by being socially responsible, by being authentic, and by being willing to solve any challenge our customers bring us. n
27/3/18 4:26 pm
27/3/18 12:37 pm
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1300 130 515
Security and home automation, alarms and video surveillance, IoT and analytics – if you’re an installer thinking about alarm installations and dreaming of building a monitoring bureau, the market has never been more complicated, more overloaded with jargon, more fraught with risk. NSTALLERS who finally came to grips with NBN a couple of years ago are now having to deal with connecting homes and businesses communicating via naked DSL, with no copper connections, wireless comms only - 3G in the country, 4G in bigger towns, and 5G – whatever that actually means – hovering under the horizon, its loom beckoning us forward to that shimmering smart city called Future. Dotted over the landscape are big manufacturers styling themselves as IoT solutions providers (complete with cloud back-end), alarm panel manufacturers busy shoe-horning cruddy cameras into prehistoric single pyro $1 PIRs and wherever you look many of these same box builders are plugging low cost security electronic systems to consumers using twee brand names well fit for social media, and all the while lecturing you on redundant concepts like trust and loyalty. We live in unusual technological times, where there’s more to worry about than cockroaches nesting in your customer’s dual techs – times where broader matters - like customer privacy – have real commercial and social meaning. We’re watching Facebook have a little meltdown over customer privacy this month. It’s been interesting because in a real sense, privacy is a key element of the digital future for the security industry, yet most physical security pros are still not half across IT security. It helps that manufacturers are simplifying their cybersecurity settings and talking about the importance of education, but it looks like chasing a train that’s left the station. Cybersecurity is a nebulous and
evolving monster whose full measure of threat to business and personal privacy we are yet to truly see. Talking about the exponential possibilities and challenges of cyber security in a 5G world earlier in the month with an IT expert of irritatingly operational mind-bent, the technicalities of the conversation quickly scampered down one of dozens of adjacent rabbit holes, never to emerge into light. Whether it was last gen-smart phones seconded as security controllers for an Oort Cloud of cool devices, the threat posed by leakage of data from face recognition systems placing people who prefer anonymity exactly where they happened to be, the travails emanating of a future in which the biometric identifiers of customers are stolen and customers presenting those identities are blanket-blocked from key life functionalities like banking, buying staples, and travelling by rail or air. And it’s not as if these issues lie in the realm of science fiction. The confluence of technologies – equally, the affordability of technologies - is making them real right now. Some of the labelling around all this is annoyingly opaque – Smart Cities are meant to converge data from multiple input systems – IVA-empowered public surveillance (conveniently shorn of privacy protocols), audio sensors, weather warnings and loads more – and combine them to give city managers situational awareness. Smart buildings and homes will have lighting systems, air conditioning systems - even coffee machines – whose shared machine learning allows them to conform to your authorised or personal preferences. Swirling in the background behind
these projections are all our personal datasets securely stored in the cloud, which as we know (tongue presses firmly into cheek), will never, ever be leveraged by corporations or governments to facilitate tighter control over citizenry, or for the grimy purposes of commercial gain. There’s a real issue here because as security professionals, we never want to be installing a solution that customers will one day come to believe is little more than a spy. As an industry, security people must be trusted and worthy of trust. In this exposed harbour we need to drop anchor because this last point is the really important one. Consider that trendy U.S. alarm monitoring company MONI, which
27/3/18 3:20 pm
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abbreviated its name from the now oldfashioned sounding Monitronics last year, has just re-changed its name to the very old-fashioned sounding Brink’s Home Security. According to Brink’s president and CEO, the reason was that “for 150 years the Brink’s name has been synonymous with trust, safety and security”. MONI’s president readily agreed. “A strong brand is critical in the new era of the smart home,” he said. While the move is a relatively affordable way to become a household name, what’s more important is that MONI has been re-born as a trusted household name. Trust is a bigger deal than many security people realise, and research indicates
security professionals are viewed with trust – a positive association that applies to security installers, too. It’s a trust that carries considerable value from the point of view of the entire industry, a trust that should never be thoughtlessly put aside. How does this tie into a connected IoT future? It ties in through the additional responsibility that comes with gathering information, with knowing intimately more about customers than they ever consciously realise – all the power of video, face recognition, biometrics, wider IVA parameters and geo-location combined with tracking domestic movements, power usage – all this data gathered and stored, and if you’re a trustworthy
business operating on behalf of trusting clients, never harvested. Comparatively, for large ISPs, online retailers and telcos, getting into smart homes is not about protecting clients at all but about knowing everything about them. As the furore around Facebook’s sharing of personal user information builds, it’s clear that the wider public would look upon the leveraging of personal domestic data with an intensely jaundiced eye. We can protect customers’ IP-based security and automation systems using smart routers armed with encryption, firewalls, secure DNS and the like, but protecting their privacy in the digital future may turn out to be the most valued protection of all. n
27/3/18 3:20 pm
● Special report
ACCESS CONTROL FOR SMES
What’s the ideal solution for the smaller business? While such solutions may not need to incorporate some elements of enterprise functionality, SMEs benefit from the enhanced functionality and value expanded return on investment.
CCORDING to Stuart Harmer of ISCS, the perfect access control solution for SMEs is balanced, offering a strong feature set and minimising complexity for integrators and end users. Another key element is no-fuss networking capability. “I think the perfect access control system is one that takes very little technician programming and works on the internet out of the box,” Harmer says. “Access systems need to combine intrusion, access control, the integration of some CCTV and some level of building automation, most of the hard programming work needs to be already done by the manufacturer, leaving simple programming wizards for the installer. This will speed up the installation and provide a more complete system.” Given that many smaller security access control solutions now include automation capability and remote management, Harmer argues SMEs and installers of SME systems should be focusing on
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BY J O H N A D A M S
programming totally via an app or web browser, with simple programming wizards. “Core considerations for smaller users include the flexibility to use any of the card readers or biometric readers available in the marketplace,” Harmer says. “If a system only works with a proprietary reader, I think this is too limiting. When it comes to reader technology, biometric readers are now cost effective and offer exceptional false rejection rates.” Harmer believes the latest generation of capable compact access control solutions is giving users a level of low cost performance they have never had before. “Yes definitely,” he says. “Take our ProtegeWX system for example. This powerful little controller can start off at one door and can be expanded up to 128 doors. It has a network connection on board along with 2 wiegand reader ports, 8 alarm inputs and outputs for door locks and sirens. Programming is via a web browser, so no software needs to be loaded. All of this for well under $A1000 is unheard of, but with ProtegeWX it’s a reality.” For Steve Mitchell, Inception project lead Inner Range, the perfect access control system for an SME is easy. “A perfect system for a typical SME, in addition to intrusion detection, access control and remote management, is one that focuses on ease of use for both the end user and the installer,” Mitchell explains. “Having an access control system that is accessible and intuitive for the end user allows more of the features of the system to be leveraged by the SME. Additionally, SMEs benefit significantly by having a system with automation capabilities. Automation provides installers with the ability to provide flexible and tailored solutions for their customer. “Combining the configuration software for the system with the controller hardware, such as an inbuilt web interface, provides significant benefits for an SME. They gain a fully integrated solution with a feature rich user interface without requiring additional computer hardware and software to be installed and maintained. “Another important aspect of the perfect access control system is scalability. Often the actual size of an SME installation will not be realised until the solution has been installed and used. A modular system that can easily be expanded provides the SME with a solution that can grow as their business grows. When it comes to functionalities, Mitchell says installers and SMEs should be focusing on things like remote management, among other things. “The inclusion of these features allows both the SME and the installers of SME to gain a lot more value and convenience beyond a typical intruder and access control solution,” Mitchell says. “Installers can provide a tailored solution for their client and the SME gains a system that supports and enhances their day to day activities.
A PERFECT SYSTEM FOR A TYPICAL SME, IN ADDITION TO INTRUSION DETECTION, ACCESS CONTROL AND REMOTE MANAGEMENT, IS ONE THAT FOCUSES ON EASE OF USE FOR BOTH THE END USER AND THE INSTALLER.
“Remote management capabilities, especially from internet-connected devices like smartphones, allow the system to be controlled from any location. Installers can perform remote maintenance from the side of the road if required and can utilize system related notifications to be proactive in the ongoing maintenance of the site. End users are able to interact, manage users and control their system from any device which gives greater convenience and sense of trust in the system protecting their business.” For Mitchell, enhanced automation capabilities allow the system to manage more than just the security and access requirements of the site. “Many different responses can occur from a single card swipe, beyond the door unlocking,” he says. “Business practices and policies for an SME involving custom requirements and especially those that relate to safety can also be enforced by the system. Simple automation can ensure that when a forklift is in use, visual indicators are activated and a user’s access to the area is restricted, reducing the risk of employee injuries. “Integrating the system with a building management system can provide significant ongoing benefits to the SME. The cost of running a business can be reduced when automation can control lighting and HVAC systems, as these systems do not need to be running in a room that is secure or where no users are located.” What can SME systems not do without? “As a core consideration, the access control system cannot do without easy user management for the SME,” Mitchell explains. “Often, on smaller sites, there is no dedicated security manager, so the role of adding or removing users shifts from one employee to another. Given this, it’s critical that the system is intuitive to use, requires little training and even guides the employee through the process of creating a user. “The access control system should also have integration with the intruder detection system. Security is always a requirement for an SME, so having a single system that provides both the access control and intruder functionality offers many convenience features and also reduces the number of systems with which a small site needs to interact. “Remote control and management abilities are now almost an expected requirement of modern access and security systems. In addition to remote management, remote control gives the user convenient command over their system. Control of doors becomes a key feature when a user forgets their access card, while area control lets the user verify that they locked up correctly when they are halfway home.” Mitchell agrees biometric readers are viable for SMEs at this point in time, given they simplify credential management and save money over time. “Yes, additionally biometrics also provide a credential that cannot be lost or stolen,” he says.
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“Modern access control systems allow the user to be assigned more than one credential, enabling biometric readers to be used in conjunction with traditional readers, making the solution more viable for SMEs. According to Mitchell, the basic requirements of an access control systems have changed very little over the years. However, he says the latest generation of access control systems provides many additional features. “Previous generation products required dedicated computer hardware and software for local system management,” Mitchell points out. “In contrast, modern systems include on-board web interfaces that can easily be accessed remotely and securely over the internet. The latest generation of access control systems have had more emphasis placed on simplicity and ease of use resulting in a system that is more accessible to end users. As a result, SMEs have a greater sense of ownership and control of their access control systems. SMEs also benefit by the inclusion of features previously only found in enterprise level solutions, such as remote control from a smartphone, notifications of events and system reports.” According to Chris Fitzpatrick of CS Technologies, the perfect access control system for SMEs will have simple software programming, in particular an easy to use program step covering users, time zones, locations – doors, lift floors, etc. “Uncomplicated integration of other requirements such as alarms, air conditioning control, lighting control, parking control, CCTV systems, low cost main board with daughter-board expansion is also important,” Fitzpatrick says. “And all this must be achieved using access control boards that are fully independent from the software - i.e. fully distributed memory storage of users, timezones, doors, transaction history to reduce the risk of outside hacking and interference. A perfect access solution will also be resilient to power and static issues to reduce the chance of memory corruption and loss of programme data on the board.” Given many smaller security access control solutions now include automation capability and remote management, where does Fitzpatrick think SMEs and installers of SME systems should be focusing when it comes to functionalities? “Energy management of the SME site via the use of the access control system to control not only the security and integrity of the site but the consumption of power when areas of the site are not being used is a big area of potential,” Fitzpatrick says. “This could be achieved by the use and integration of a combination of access control, movement and temp sensors to reduce the growing costs of power for SMEs. “Other core considerations would be ease of use, given that not all end users are engineers, so the system must be able to be programmed by the client to make changes to the system. Flexibility of design is important, too. Can the system expand to
meet increased demands on security, staff numbers both at the local site and other remote sites, environmental requirements and more?” Unlike the others, Fitzpatrick is a little chary of biometric access control readers. “I’m not a big fan, as a secure system would be expansive and the per door cost usually exceeds expectations by the client,” he explains. “The cheaper systems don’t read the finger print to a higher percentage and there are other alternatives such as the use of the plastic FOB with a usage of 5 to 8 years, mobile phone technology as the identity and for very secure points of access, the combination of reader and CCTV camera to confirm the user. “While the latest generation of access control systems offers additional capabilities to end users and installers, it should be remembered the perdoor cost for the installation of the reader and locking device will be the same no matter how expensive the controller board and software are. Again, the performance will depend on how smart the controller is. Taking that into account, there’s no doubt most of the capable compact access control solutions offer a great deal more functionality than the solutions of 5 years ago.” n
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See The Latest Security Technologies at SecTech! CSM Will Show IndigoVision, Aperio, HID, Honeywell and More CONSOLIDATED Security Merchants will have a full array of their latest products and solutions on display at SecTech Roadshow. This will include the latest VMS offering and products from IndigoVision, as CSM are now a nationally appointed value add distributor for them. Also on show will be the latest integrated access control offering from DDS which is interfaced with Aperio, as well as HID, AAP and Honeywell, with a broad range of complimentary peripheral products. Home automation has growing momentum in the Australian market and CSM have some great product solutions in this space including Vesta home gateway which provides a comprehensive security solution, including Zigbee wireless detectors, cameras and home automation devices. They will also have the Honeywell Tuxedo home automation solution on display. From a CCTV perspective, CSM will have the latest range of 8MP cameras and 4K NVR’s from TVT, along with its NVMS 1000 solution which has the capacity to manage a multitude of NVR’s across multiple sites. Some key CCTV solutions from IndigoVision will also be on tour. Distributor: Consolidated Security Merchants Contact: +61 3 8545 9813
ExSite Enhanced Explosion Proof Camera System FROM the relentless sub-zero temperatures of Arctic oil pipelines, to the scorching heat of desert mining sites, to the high wind and corrosive elements of ports and offshore rigs, Pelco by Schneider Electric has engineered a full HD fixed and PTZ IP systems camera line robust enough to operate in the most hazardous environments imaginable. See this as SecTech. The new Exsite Enhanced is available in PTZ or fixed models with a built-in wiper and optional adaptive IR illumination. It has Sarix Surevision 3.0 technology providing excellent picture quality in the challenging lighting conditions common to hazardous areas, with 130db wide dynamic range and low-light imaging performance using a full HD 1080p camera producing up to 60 images per second with 30x zoom. There is also a full suite of built-in analytics including autoTracker, adaptive motion detection, abandoned object, and more. The new direct drive motor mechanism ensures PTZ accuracy, speed and reliability. Exsite is the fastest EX-Proof pan/tilt system available and is virtually indestructible with its rugged 316L billet electro polished stainless-steel construction. Installation is now made easier with built in integrated SFP/FSFP ports allowing for transmission options including ethernet, fibre, ethernet over coax and UTP plus upright or inverted mounting capabilities with automated orientation detection. Distributor: Pelco Contact: +61 2 9125 8094
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Visitors to SecTech Roadshow next month will see the latest products and solutions from 20 of the industry’s leading manufacturers and distributors. Roadies include CSD, Pelco, Honeywell, Video Alarm Technologies, Bosch, Dahua, ISCS, Video Security Products, Consolidated Security Merchants, C. R. Kennedy, OSA, Seadan, BGW Technologies, Q Security Systems, Mobotix, Vivotek, Tyco Security Products, LSC, Hikvision and ICT. Don’t miss SecTech in Melbourne on May 8, Brisbane May 10, Sydney May 15, Adelaide May 27 and Perth on May 23.
New Esprit Enhanced II - Standard, Wiper, Pressurized and Adaptive IR PELCO’S iconic Esprit Enhanced positioning system is ideal for situations where overt coverage provides a visual deterrence to intrusion, in mission critical situations requiring a highly durable and reliable camera system, where visible light is not desired nor permitted, where lighting and weather conditions vary, and where coverage well above the horizon is needed. Ideal applications for Esprit Enhanced II include monitoring of traffic on motorways and intersections, protection of perimeter of a corrections facility or a border, airports and seaports. In addition, Esprit Enhanced II is suited for military installations or other high security assets needing a fast and highly responsive camera to watch the air and identify approaching aircraft or other airborne threats. The latest updates to Esprit Enhanced II include up to 60ips frame rate, patterns and scans now included, Improved cybersecurity authentication, smart compression technology, local on-board storage, greater tilt range + faster pan/tilt speeds, optional adaptive infrared illumination, HPOE, built in SFP ports, 3-year warranty and more. Distributor: Pelco Contact: +61 2 9125 8094
FLIR & QSS FLIR and QSS are proud to exhibit at SecTech the next major update to the United VMS family. This United VMS 8.0 major release, available for Latitude, Horizon and Meridian, includes significant new features and benefits for our customers. The release meets new industry trends in technology, adds specific features requested by our customer base, and handles known issues from older versions. Key features include advanced cyber security with edge device integration, integrated analytic set-up for FC-ID cameras, global administration enhancements, improved video quality of EZ Client and simplified discovery process as well as Installation and upgrade improvements. See why it was the New Product Showcase 2017 Winner at ISC West! Also check out the Q Alumia Pro NVRs, cameras and great apps that all our customers are talking about. From affordability and access to the latest SMARTS, you’ll be totally impressed by the many functions this system offers. From smart video analytics, solid security features, corridor mode and long-range POE – naming just a few – it’s no wonder that installers are putting Q Alumia Pro on their shopping list. Make sure you visit Q Security System to see NUUO, BOSCH and our new video intercom solution. Distributor: FLIR & QSS Contact: +61 3 9550 2800
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Product showcase CRK Distributing Compact High Resolution Watec Cameras FOR decades the Watec camera company of Japan has been famous for manufacturing ultra-high quality, ultra-compact analogue and SDI CCTV cameras. Now Watec has launched a remarkable new IP camera and you can see it at SecTech in May! The Wat-933 completely redefines the benchmark in ultra-compact high definition IP camera performance. Despite its tiny size, this camera features the latest generation 2MP 1/2.-inch back side illuminated CMOS imaging sensor. This delivers full colours images down to just 0.007 lux and 0.0001 lux in monochrome! Most CS mount lenses are compatible, and it can be powered via PoE or 12V DC. Arriving April, it will be available in Australia and New Zealand through C R Kennedy Surveillance Solutions. Distributor: C.R. Kennedy Contact: +61 3 9823 1555
AMC K-LCD 900 Bidirectional Wireless Keypad From LSC LAST year’s SecTech saw LSC unveil their new exclusive Italian alarm supplier – AMC Alarms. We’re excited to see what new products this innovative manufacturer has developed over the last 12 months. Once such product that’s fresh from the factory is the new bidirectional K-LCD 900 wireless keypad. The unit can be powered by batteries (2 batteries AAA - alkaline 1.5V), or of hardwired power is desired, the unit can be fed with external power (4-18V DC). This discreet keypad features an LCD display 32 characters over two lines, and a programmable NFC / RFID tag reader with which it is possible to arm / disarm and enable / disable programmed outputs. It is a true bidirectional keypad and allows the user to have a real feedback of the status of the system, including not ready zones, troubles, etc.Features include arm/disarm panel (in all configurations), not ready zones alert, bypass zones, change/modify personal user code, allow technical access, log event reading, outputs triggering, tag readers management. Distributor: LSC Security Supplies Contact: 1300 646 269
AMC XR900 Wireless Control Panel THE XR900, distributed by LSC Security Supplies, is the new wireless control panel by AMC. Designed and manufactured in Italy, the XR900 boasts a sleek, compact design with user friendly functionality. The XR900 utilises a 916 Mhz bidirectional system and is equipped with 64 wireless zones. It is compatible with all existing AMC wireless and wired products making it a versatile and flexible solution for any alarm installer. “The XR900 is a great addition to the AMC range and shows the continued growth in the partnership between AMC and LSC Security Supplies in the Australian and New Zealand markets,” said product manager for AMC, David Lorimer. Like all AMC products, the XR900 can be managed using the AMC Manager App, available for both iOS and Android devices. Features include 916MHz bi-directional with a radio range of 1000m with PSTN, siren, batteries included, reporting options of PSTN-IP-GPRS-3G, voice support, 4-wire RS485 bus, and multiformat CMS. See it at SecTech! Distributor: LSC Security Supplies Contact: 1300 646 269
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NX Witness From ISCS VIDEO management made simple – intuitive and built for users. Nx Witness is an endlessly customizable IP video management platform which provides users the ability to create tailored networked video solutions for any type of project, for use by anyone, on any device. A flexible GRID interface, unmatched speed and responsiveness, instant event notifications, and embedded browser create a user experience unlike any other VMS. Nx Witness Desktop combines performance, ease-of-use, and a ‘let the user decide how best to use the software’ approach into a single cross-platform lightweight app. Nx Cloud provides simple remote connectivity, streaming, and management of an unlimited number of Nx Witness Systems. Connect from anywhere. Share with an unlimited number of users and fail-over functionality is free, as it should be. With an open Restful API, a suite of SDK’s and integrator-friendly tools, Nx Witness users can quickly integrate any 3rd party systems such as access control or facial recognition. Don’t miss seeing this at SecTech. Distributor:ISCS Contact: 1300 111 010
HID Location Services Showing at SecTech! HID Location Services provides accurate, real-time workplace location awareness and analytics. The system combines the power of Bluetooth low-energy, Wi-Fi, and cloud-based technologies to provide a unique, seamless experience inside and outside of a facility. As a result, organizations receive increased visibility into precise locations of their workplace in a defined space and can use predictive analytics to understand space usage and building operational efficiency. Easy to deploy: Personal and asset beacons are available as a single credential and are used as location services and access control. The gateways allow for fast, easy implementation throughout the organisation. The cloud service platform integrates into existing building management systems for customizable data streams, dashboards, and reports -delivering alerts and notifications to adhere to security policies and simplifying events, workflows, and analytics. Risk management and emergencies: The solution can provide building owners with dashboards and reports over time, helping organizations comply with health and safety. Distributor: ISCS Contact: 1300 111 010
Korenix JetNet 5428G-20SFP OSA will be touring SecTech with JETNET 5428G-20SFP. This is a 19-inch Gigabit Layer 2+ industrial switch, equipped with 8x 100Base-TX ports, 16x 100Base SFP, and 4x 100/1000 RJ-45/SFP combo ports. The JetNet 5428G-20SFP is specially designed for industrial control rooms where high fibre-port density and performance is required. In addition to advanced cyber security and networking redundancy features, the JetNet 5428G-20SFP model provides redundant power supplies to ensure high availability for mission critical industrial applications. With the JetNet 5428G-20SFP, you not only fulfil the application requirements but have a best of breed solution for industrial Ethernet infrastructure. Distributor: Optical Systems Australia Contact: +61 7 3399 9805
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Product showcase Qolsys – Interactive Quality of Life Systems THE IQ Panel 2 uses a clean, modern user interface (UI) that takes advantage of the 7-inch HD, edge-to-edge, capacitive glass screen. Featuring 1280 x 800-pixel resolution and multi-gesture capability, the panel navigates in swipes and gestures that are expected by today’s consumer. Content is dynamic, so the display only shows pages for devices that have been added to the system, reducing clutter and making it intuitive and easy to use. Leveraging the latest technology, the IQ Panel 2 features the Qualcomm Snapdragon chipset, Google Android 5.1 OS and up to 6 wireless radios - cellular, dual band WiFi 802.11 AC, DSC RF 433MHz, Z-Wave Plus, image sensor and Bluetooth LE 4.0 - supporting wireless connectivity, security and home automation control. It boasts an all tool-less design with flexible mounting options, either on a wall or with the included table stand, a 5MP onboard camera, dual-path connectivity, a photo frame screensaver, and remote services powered by Alarm.com, making it most advanced and easiest system you’ll ever install. Other innovative features include Bluetooth disarming, a built-in panel glass break detector, built-in motion detection from the 5MP panel camera, a built-in router and OTA software updates. See it at SecTech! Distributor: BGW Technologies Contact: +61 2 9674 4255
iMQ by Imagus IMQ is advanced real-time software that reliably detects and recognises human faces using CCTV cameras, webcams and smartphones. iMQ captures faces non-cooperatively from a distance and/or in motion. iMQ can be deployed as an independent application, or seamlessly integrated into existing biometric solutions and video management systems. Features including video-based face recognition from low quality surveillance and mobile video, face recognition from still images against low quality image data sets, network-centric scalable data capture of images from one to millions, smartphone and tablet image capture/analysis, seamless integration of smart devices to internet connected remote data sets for matching and retrospective search functionality. The algorithm is trained on all faces captured via face recognition-enabled cameras. This allows for searching of historical faces enrolled after the event. There’s face recognition from high definition digital cameras up to 16MP scalable vision processing architecture based on parallel banks. Distributor: BGW Technologies Contact: +61 2 9674 4255
Sony Dual Light Bullet Camera ADDING strength to the Sony Gen 6R series, the SNC-VB642D 1080p Dual light bullet camera provides full-colour reproduction 24/7 through a combination of automated analytics and white-light technology. The camera can perform in extremely challenging environments and captures crisp, low-noise Full HD images, even in low-light conditions. The sensitive 1/2.8-inch type Exmor R CMOS image sensor is teamed with XDNR processing, improving low-light performance and achieving the minimum illumination of 0.006 lux (30 IRE) in colour mode. The camera can see in conditions of complete darkness, with built-in IR (infrared) illumination coupled with Advanced IR technology to capture near and far-away objects without overexposure. The in-built image stabiliser minimises the effects of camera shake making it easier to see what is happening in any scene. In-built motion detection can trigger a range of actions, from storage and transfer of images to sounding of external alarms. False alarms caused by noise, weather and environment are minimised by a smart processing algorithm. This bullet camera is affordable and easy to install, being ideal for a wide range of outdoor security and surveillance tasks - from city centres, transport systems and retail centres to schools and universities. Distributor: Bosch Contact: 1300 1 Bosch (26724)
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MIC IP fusion 9000i BOSCH will be touring with the new MIC IP fusion 9000i camera. This is an advanced PTZ surveillance platform that incorporates a high performance thermal imaging core and a 1080p starlight camera integrated in the same ruggedized housing. This allows the camera to deliver simultaneous thermal and visible video streams, maximizing the ability to detect and react to long-range threats (up to 4517m). The MIC IP fusion 9000i offers a unique feature in terms of video analytics: metadata fusion. It fuses the metadata of the camera’s built-in optical and thermal imager, providing users with full situational awareness - regardless of whether it’s the optical or thermal video stream that’s being watched. Metadata fusion helps users to focus on ‘invisible’ things that need attention. Another innovation offered by MIC fusion is video analytics while moving. An operator is alerted, or the camera’s Intelligent Tracking feature is triggered, the moment a moving object or person is detected while the MIC IP camera is panning, tilting or zooming. Once Intelligent Tracking is activated, it ensures that moving objects are automatically tracked. Distributor: Bosch Contact: 1300 1 Bosch (26724)
MOBOTIX M16 Thermal Radiometry Camera COMES with the latest MOBOTIX system technology and interchangeable sensor modules. All MOBOTIX cameras come with extremely robust cybersecurity, thanks to the MOBOTIX “Cactus Concept”. This holistic approach to cybersecurity means complete end-to-end encryption, from image source via the data cables and the data storage through to the video management system on the user’s computer. Like a cactus, whose every limb is covered in thorns, all of the modules (camera, storage, cables, VMS) in the MOBOTIX system have digital thorns that protect them from unauthorized access. The M16 also features a thermal sensor, which can measure temperatures from -40°C to +550°C, within ±0.2°C (50mK) of accuracy and can be calibrated to prevent environmental interference. Thermal Radiometry windows allow up to 20 different temperature triggers to be defined, detecting potential sources of fire and heat. Additionally, combining one thermal and one standard image sensor enables a thermal overlay, localising so-called hot spots in the image to highlight potential hazards, automatically triggering alarm events and actions, all within the camera. MOBOTIX thermal cameras are ideal for industrial applications, perimeter protection, and for maintaining perfect privacy in both public and identity sensitive environments. Distributor: Mobotix Contact: +61 2 8507 2000
Seadan Security & Electronics/Sprint Intercom KNOWN throughout the industry for an extensive range of security products, Seadan Security & Electronics together with Sprint Intercom will be showcasing a fully integrated security solution incorporating CCTV, access control, intercom, alarms and locking. On display at Sectech will be a total solution covering all aspects of security, appropriate for any sized scale of operation – from large apartment complexes, retail, government or commercial applications. Spearheading the solution is Dahua, where Seadan will be showcasing their new 3D people counting camera and a variety of brand new and class-leading equipment such as Dahua’s 8MP Panoramic IP Dome camera and the company’s ePoE cameras and recorders which boast an impressive 800m transmission capability. All of Dahua’s CCTV products are seamlessly integrated with Dahua’s intercom door stations and monitors, especially their new SIP solution which is the perfect solution for larger scaled apartment projects. The Kantech access control solution compliments the full Dahua Suite which works in unison with the exacqVision video management. . Distributor: Seadan Security & Electronics Contact:+61 3 9263 0111
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Product showcase equIP Camera Series HONEYWELL equIP Camera Series comprehensive range will be at SecTech and is available in fisheye, PTZ and 4K bullet, box, rugged dome, as well as ExitView cameras. The easy-to-install equIP cameras come in 2MP (1080p), 4MP, 6MP, 12MP (4K) Ultra HD resolutions for the crispest images possible. Unified and Simplified: easy to use and designed to Honeywell standards with a range of analytics and features to simplify usage and reduce installation time. Integrated Security Solutions: full line of IP cameras integrate with Honeywell security systems and 3rd party solutions through open (ONVIF) or Honeywell API standard High quality and Cyber-secure: GUI fisheye de-warping, share brackets of existing Performance IP cameras, lower per-ch cost with H.265, high storage density With features and solutions designed to meet surveillance requirements in many different locations, environments and verticals, equIP is perfect to capture clear images in the most challenging environments. Distributor: Honeywell Contact: 1300 234 234
Inner Range Integriti Integration to Honeywell Fire RECENTLY appointed the Australian distributor for Honeywell Fire Systems, CSD are showcasing the newest integration to Integriti, the most popular Security & Access Management solution in the market. With this latest integration Integriti now provides a complete building management solution incorporating Fire, Security, Access Control and Video. Witness a Fire system event trigger Integriti and automatically pop up a “Vector Map” and zoom into the area where the alarm has been activated, pop up live video, send push notifications to staff, create alerts, report to Fire & Security control rooms, unlock doors and seamlessly record all these actions to the event log. It is all now possible and easy for the Security Integrator to install a Honeywell Fire System with guidance from the experts at CSD. Distributor:CSD Contact: 1300 319 499
Integriti / Milestone Access Control Manager / Ipsotek Facial Recognition THIS year CSD was appointed as the latest Milestone video management systems distributor in Australia in order to expand the market for Milestone into integrated access control and security market. CSD has also been appointed a distributor for the Ipsotek video analytics product incorporating facial recognition, LPR, crowd management and many more powerful video analytics. On the CSD stand you will see how these 3 products work together to deliver awesome operational solutions. Witness how an Ipsotek facial recognition, LPR or analytic event can trigger Integriti and automatically pop up a vector map and zoom into the area where the event has been occurred, pop up live video, send push notifications to staff, create alerts, report to security control rooms, unlock doors and seamlessly record all these actions to the event log. It is all now possible and easy for the security integrator to install these systems with a little bit of guidance from the experts at CSD. Distributor: CSD Contact: 1300 319 499
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Davantis From Video Alarm Technologies
AREA ENTER/EXIT DETECTION
APPEAR DISAPPEAR DETECTION
VIRTUAL ONVIF CAMERA
DAVANTIS are the experts in video analytics for perimeter protection with their software solution. Davantis provides an advanced perimeter protection solution for intrusion, loitering, tampering object removal and stopped vehicle detection. It can be easily integrated with any existing CCTV system to provide users a way to be quickly alerted of a specified video event For example, intrusion of a perimeter can be sent directly to a monitoring station or alternatively directly to a mobile device APP for actioning. Davantis is certified by United Kingdom’s Home Office as an i-LIDS approved primary detection system. i-LIDS is the UK Government’s benchmark standard for video analytics technology and is only awarded to products judged to have met the stringent criteria specified by the UK Home Office Scientific Development Branch (HOSBD) for video-based detection system for government use. Don’t miss it at SecTech! Distributor: Video Alarm Technologies Contact: 1300 46 44 55
Videofied Wireless Video Verification VIDEOFIED is a 100 per cent wire free alarm system with built-in video verification. When the Videofied system is armed and triggered, our cameras will send a 10 second video to a professional monitoring centre for review and response. Because the alarm event can be verified, this will reduce call outs for falso triggers, but also initiate a priority response from security and law enforcement because the alarm event can be visually verified. See demo at SecTech. Distributor: Video Alarm Technologies Contact: 1300 46 44 55
Hikvision Bringing Face Recognition, 4MP Darkfighter to SecTech HIKVISION will bring a new facial recognition solution to SecTech. The system comprises Deep-Learning based end-to-end facial recognition solution, rich functions to meet varied scenario requirements and high accuracy of recognition. Meanwhile, Hikvision 4MP Darkfighter cameras combine high resolution view with ultimate low-light technology. Hikvision’s 4MP Darkfighter anti-corrosion cameras utilise 316L stainless steel housings for maximum corrosion resistance. They are IP67 water/dust ingress rated and WF-2, NEMA 4X and C5-M anti-corrosion rated, making them ideal for coastal regions where salt corrosion is a major concern and also for food processing plants where harsh chemicals are being used to sanitise the environment on a regular basis. This series is available in a variety of form factors including fixed domes, vari-focal dome, speed domes and fixed lens bullet cameras. See it at SecTech! Distributor: Hikvision Contact: +61 2 8599 4233
27/3/18 4:28 pm
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Product showcase Vivotek Showing FD9365-HTV at SecTech Roadshow VIVOTEK will be showing a number of new cameras at SecTech Roadshow, including the FD9365-HTV, distributed locally by SensaTek. The FD9365-HTV comprises 3MP fixed dome cameras equipped with a new generation of technologies, including Smart Stream III and SNVII (Supreme Night Visibility II), making these cameras capable of optimizing bandwidth and storage efficiencies by up to 90 per cent while ensuring safety and security around the clock. The cameras have Trend Micro’s anti-intrusion software embedded, empowering them to automatically detect and prevent credential-based attack as well as block suspicious events, and enabling users to enjoy higher levels of network security. The latest flagship camera features SNV II, WDR Pro II and Smart IR II, providing users the best quality image during the night by reducing IR hotspots and optimizing IR intensity control. Built-in IR illuminators are now effective up to 50m. Distributor: SensaTek Contact: 1300 560 026
See New Vivotek MS9390-HV SECTECH will also see the release of Vivotek’s brand new and more efficient multisensor camera, the MS9390-HV, which features an 8MP wide-angle lens design using 4 sensors. The newly added multi-sensor dome camera is also equipped with SNV (Supreme Night Visibility), WDR Pro technology and 180-degree IR illuminators up to 20m with 30fps at full resolution, making it ideal for day and night surveillance with superior image quality. With its unique dual-sensor design, the camera is equipped with a video alignment feature, providing users a detailed 180-degree panoramic view and a higher vertical field of view, enabling users to have more video coverage not only on the horizontal direction but also on the vertical, providing more view below the camera installation point. This multi-sensor camera employs H.265 compression and Smart Stream III technology to create the most efficient system for customers, saving on storage and bandwidth consumption, and at the same time, providing complete video security with no dead angles. Distributor: SensaTek Contact: 1300 560 026
ISCS Showing ProtegeGX & ProtegeWX WHETHER it’s the flexible web-based interface of ProtegeWX, or the power of the enterprise level ProtegeGX, a Protege system provides one unified solution for all your access control and intrusion detection needs. Intuitive to learn. Easy to use. Designed with the end user in mind, Protege systems offer an intuitive and user-friendly interface that is loaded with features for controlling and monitoring your site from one unified platform. Many Systems. One solution. Maximum value. ICT’s open technology focus allows for seamless integration with your existing tools, providing a comprehensive solution that adds value to the infrastructure investments you already have on site. The flexible design and scalable licensing provide a solution for everyone – from small single-door systems right through to large multi-national corporations. Modular expansion allows the system to grow with you and proves to be very cost effective as you only add Expander modules and optional functionality as you need. Want to find out more? Visit SecTech. Distributor: Integrated Control Technology Contact: 1800 428 111
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Protege Mobile App Showing at SecTech PROTEGE Mobile app puts control in the palm of your hand. With the swipe of a finger you can connect to any of your sites, check the status, arm or disarm, control lights, locks, signage, heating – even cameras - from anywhere, at any time. ICT’s latest tSec readers feature Bluetooth and NFC capability, enabling you to use your smartphone as your access credential for maximum convenience. Fumbling for access cards or the garage remote becomes a thing of the past as you can use your phone to open the door. The app provides instant awareness of system status with a simple tap. Subscribe to push notifications to receive alerts of system or sensor activity. Business owners get peace of mind to see that the system is disarmed at the start of the day and rearmed when everyone goes home. And of course, you’re alerted instantly to any alarms. Distributor: Integrated Control Technology Contact: 1800 428 111
Hikvision Access at SecTech! VSP will show Hikvision’s new range of access control hardware. Hikvision have released a range of single, 2 door and 4 door controllers which are equally at home on single or multisite deployments. Hikvsion’s access control is a fully featured product with features such as antipassback, multi card function, and up to 200,000 users and 600,000 event log straight out of the box. Communication between door controllers is via an encrypted TCP/IP network. VSP will have an operational display of access control with full integration with Hikvision NVR’s all running on Hikvision iVMS4200 software. Distributor: VSP Contact: 1800 22 88 28
Video Security Products Showing Expanded Range Milestone will also be on display at the VSP stand which will showcase Herta facial recognition software and Axis video and thermal cameras. VSP were recently awarded Milestone distributors of the year and can answer any Milestone related question. On display will also be the latest offering from Dell. VSP will showcase Dell’s new R740XD server with 20 internal hard drive bays. When used with Dell’s 10TB hard drives, there is a massive 180TB of on-board storage. The complete Risco range of intruder products will also be on display at the VSP stand. Risco offer a full range of wireless and hybrid alarm panels and the largest range of hard wired and wireless detectors on the market. Distributor: VSP Contact: 1800 22 88 28
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● Special report
SURVIVING CHALLENGING TIMES Small installers currently face multiple challenges – competition from low cost products, DIY systems, breaches of the traditional security market by powerful new players and plenty more. Is there a way to survive and thrive in these challenging times?
OR smaller installers, the security business is challenging. Not only is the market competitive internally, there’s competition from elsewhere, too – from big network and comms providers, as well as from DIY plug and play security solutions, that require little more than power-up in the way of installation. Simplicity has its downsides, after all. In this tumultuous environment it can be hard to see a clear path forward. At the heart of the dilemma is not just the change installers face now, it’s the changes in underlying infrastructure that are only just beginning to penetrate that will entirely alter the playing field. For instance, once cloud becomes widely accepted as a secure and reliable back end (which properly designed and delivered it certainly is), there will be fundamental changes to the way providers deliver security and automation functionalities to their customers. Layered over this, when you combine 5G comms and cloud you create an ecosystem ripe for rampant evolution. It’s instructive that of the business models proposed at Sydney University of
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BY J O H N A D A M S
Technology’s MBA in Entrepeneurship this year,, all but one was built around an app. According to Ian Ross, business unit manager at LSC, threats abound for installation businesses but he argues there is hope for committed providers supported by dedicated suppliers. “I think DIY security products as well as online retailers such as Amazon, pose the biggest threats to installers,” Ross says. “Then there’s the noncompliant grey-market products, which pose a threat to the safety of projects as well as leaving installers open to hefty fines for installing noncompliant electrical equipment.” Something that many installers are wrestling with is whether they can continue to depend on basic alarm and CCTV installations, or whether they must re-invent their businesses entirely. For Ross, traditional security verticals still have value but nothing can be taken for granted and developing the capacity to deliver new solutions is a vital part of growing in the future. “I think installers that offer a quality product and excellent service will always have a place in the security industry,” he says. “However, re-inventing
NO MATTER HOW MANY DIY SOLUTIONS ENTER THE MARKET, THERE WILL ALWAYS BE CONSUMERS THAT ARE WILLING TO PAY FOR SECURITY SERVICES FROM A COMPETENT AND FRIENDLY SECURITY INSTALLER.
your business to include a broader range of products and services is an excellent way for installers to shield their business from the various threats the industry faces.” Another core issue for installation businesses is trying to pin down the most lucrative areas for installers – not only now but into the future. “Given that the CCTV and alarms sectors appear to be engaging in a race-to-the-bottom on price, small to medium access control is the most lucrative electronic security sector,” Ross explains. “For companies seeking a differentiator, superior customer service is an absolute no-brainer. “No matter how many DIY solutions enter the market, there will always be consumers that are willing to pay for security services from a competent and friendly security installer. Obviously, this needs to be backed up by a quality product and timely installation. From our point of view, finding a knowledgeable supplier like LSC Security Supplies that has a national reach is crucial to helping installers deliver this service. “As well as choosing a good supplier, installers also need to be thinking about fundamentals like OHS compliance and regulatory standards,” Ross says. “For instance, recent years have seen the industry plagued with a glut of low quality, non-compliant cable, putting end-users at risk. Technicians need to ensure their cable is from an ACMA licensed and accredited cable manufacturing company – a manufacturer like DSC Cables. Joining the relevant peak body in their sector, such as the MLAA or ASIAL, is important, too.” Ross argues installers should avoid buying products that are unsupported in the market and end users should insist they never do. “Frankly, buying an unknown, unsupported product buys you an uncertain future,” Ross explains. “Comparatively, buying from a factory-certified brand distributor often gives installers greater protection in the case of warranty and technical support. For example, LSC is a certified Dahua Technology distributor and we find that many customers are pleased to know that they can call up for some technical advice should anything go awry when on site.” What does Ross think the security installation business of the future will look? What areas of technology will it focus on? Where will its revenue come from? What will its skillsets be? “Clearly, the fundamental functionalities of security solutions will not change but who installs them and how they are installed certainly will,” Ross says. “As technologies converge across all platforms the future technician and security installation business will need to become multi-functional. “What I mean by this is security systems of the future will operate intercoms, locking devices, alarms, cctv, automation, seamlessly from one application. Many companies are currently working towards this but are struggling with expertise in all the required areas.” n
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Editor’s choice C R KENNEDY DISTRIBUTING TINY, LOW LIGHT WATEC CAMERAS l CRK reports it is now distributing compact, high performance
Watec IP cameras. “For decades now, Watec camera company Japan has been famous for manufacturing ultra-high quality, ultra-compact analogue and SDI CCTV cameras,” said CRK’s Phil Viggiano. “Now Watec has launched a remarkable new IP camera. “The Wat-933 completely redefines the benchmark in ultracompact High Def IP camera performance. Despite its tiny size, this camera features the latest generation 2MP 1/2.8-inch back side illuminated CMOS imaging sensor. This delivers full colours images down to just 0.007 lux and 0.0001 lux in monochrome.” Most CS mount lenses are compatible, and it can be powered via PoE or 12V DC. Arriving April, the Watec-933 will be available in Australia and New Zealand through C R Kennedy Surveillance solutions. Distributor: C.R. Kennedy Contact: +61 3 9823 1555
What’s new in the industry.
DAHUA UNVEILS NEW H.265 XVR NVR SERIES l DAHUA Technology has launched its H.265 XVR product series. The codec upgrade from H.264 to H.265 and then to H.265+, H.265 XVR delivers a more cost-efficient storage method with smaller storage, stronger compatibility and enhanced intelligence, solving the much higher demand on storage capability placed by the widespread of 4K/4MP UHD devices, and offering the customers and partners more business opportunities. H.265+ reduces up to 90 per cent of transmission bandwidth and storage while maintaining excellent image quality, resulting in the use of less HDD space and resources. The widespread compatibility of the H.265 XVR guarantees a seamless connection with multiple cameras and all H.265 encoding-based platforms or devices. With a stronger processor, it even supports a maximum of 4 channels of intelligent video surveillance and a maximum N+N channels with IPC access, where each channel receives up to 8MP input. For existing video surveillance systems, H.265 XVR can also serve as an upgrade by replacing the storage device only. Distributor: Dahua Contact: sales.oc@global. dahuatech.com
GJD LASER-WATCH FROM SECURITY DISTRIBUTORS AUSTRALIA l GJD’s IP-connected Laser-Watch (GJD515) reaches distances up
to 500 metres and works in conjunction with a secure web based user-friendly interface. This enables the user to remotely change detection settings and configure network alarms for integration with network-based surveillance software, at anytime from anywhere. At the core of the Laser-Watch’s design is functionality and ease of use. One of the major benefits is that it can be used as a standalone unit, or as part of a security system with multiple IP surveillance sensors and IP cameras connected to a server. Another benefit is the Laser-Watch’s 20 fully adjustable alarm zones, with individual sensitivity settings and alarm actions that can be tailored to meet any situation. As well as intrusion detection, the Laser-Watch delivers pinpoint precision. The sensor can be set to react only to cars in a specific lane, to alarm only if an object has stopped or if a door opens, whilst all other activities are ignored. This ensures false alarms are kept to near zero and only genuine detection threats are captured. Distributor: Security Distributors Australia Contact: 1300 882 101
PANASONIC LAUNCHES NEW I-PRO EXTREME 360-DEGREE CAMERAS l PANASONIC Australia has launched 2 new intelligent 360-degree surveillance cameras featuring the company’s next generation i-PRO Extreme surveillance technology platform. The new 5-megapixel cameras are aimed at applications such as banking, retail, safe cities and logistics, and serve both security and marketing purposes, with field-upgradability via optional software to offer heat mapping (WV-SAE200) and high-precision people counting (WV-SAE303W). The i-PRO Extreme platform uses H.265 Smart Coding technology - intelligently increasing bandwidth efficiency so organisations can record for longer while effectively managing data storage costs. To keep mission-critical data highly secure, the cameras support full data encryption streaming out of the box and are compliant with FIPS 140-2 Level 1 standards. The WV-S4550L weather-resistant outdoor camera and the WV-S4150 indoor camera deliver detailed images with 5MP resolution up to 30 fps, feature Super Dynamic 108dB for backlit situations, and provide clarity from the centre to the rim of the fisheye image with minimal distortion. Distributor: BGW Technologies Contact: +61 2 9674 4255
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PELCO’S 12MP OPTERA PANOMERSIVE
THERE are 2 types of companies in the world. Those that know they have been hacked, and those that don’t know it yet, according to CSM and IndigoVision. Birds, fish, even people, move in predictable patterns. With more than 23 years in IP surveillance, IndigoVision knows that data also flows in predictable ways. By monitoring that flow, IndigoVision’s CyberVigilant technology, working with Control Center, detects hacking or performanceaffecting anomalies and helps keep your data safe. Talk to CSM about the advantages of Indigovision’s CyberVigilant and other smart solutions in the range.
OPETERA’S ‘Panomersive’ experience takes in the whole panoramic scene while simultaneously drilling down into detailed immersive views where you can pan, tilt, and zoom into areas of interest. Optera optimizes the images from each of the 4 sensors and then seamlessly stitches and blends them at the boundaries to present you with a natural, continuous panorama. No more worries about poor alignment between sensors, having to manually sequence images, or gaps in information. According to Pelco, its anti-bloom technology and proprietary image processing mean SureVision 2.0 produces high-quality images in extreme low light without leaving wide dynamic range mode. Features include constant, seamless situational awareness, multiple immersive PTZ views at VMS, zoom in for detail live or retrospectively with client-side dewarping, up to 12 Megapixel resolution for better detail at distance, up to 15 ips at 9MPx resolution, SureVision 2.0 for simultaneous WDR and low light performance, 8 Pelco video analytic behaviours, Pelco H.264 smart compression technology, ONVIF Profile S and Profile G conformant.
Distributor: Consolidated Security Merchants Contact: +61 3 8545 9813
Distributor: Pelco By Schneider Electric Contact: +61 2 9125 8094
APERIO H100 HAS A HANDLE ON ACCESS APERIO H100 packs the power and flexibility of wireless access control into one slim, cleverly designed door handle. With easy retrofitting to almost any interior door and comprehensive RFID compatibility, the new Aperio H100 handle makes extending access control to more doors cost-effective by integrating with a vast range of third-party systems. The Aperio H100’s stylish design is perfect for indoor office and facility doors. The Aperio H100 can work within an online access control system or offline as a standalone device. A battery fits inside the handle, ensuring a minimal footprint and a discreet look to gel with any contemporary door style. The Aperio H100 is easy to retrofit on existing doors, with no drilling and no wiring required. Any existing mechanical cylinder can still be used. The Aperio H100 is specified with maximum flexibility and designed to fit almost any format of interior door. The Aperio H100 is compatible with most common European (DIN) and Scandinavian mortise locks, in wooden, steel, tubular frame or glass doors with standard lock cases. It comes in left- and righthand versions for a door between 35mm and 80mm thickness, with optional U-handle and USB adaptor. Distributor: ASSA ABLOY Contact: +61 3 8574 3888
HIKVISION EXPANDS SUPPORT FOR THERMAL AND SPEED DOME CAMERAS WITH MILESTONE HIKVISION has announced a new plug-in for its thermal and speed dome cameras as a result of continuing collaboration with its strategic partner Milestone Systems. This gives operators a better situational awareness through visual verification of alarms. Hikvision’s plug-in for Milestone XProtect enables the operator to view bounding boxes in the XProtect smart client and to receive alarms from a Hikvision thermal camera or speed dome. Bounding boxes appear around objects or people of interest and are used to visually identify them. Bounding boxes really improve the efficiency of operators. The bounding box surrounding the alarm-triggering object/person changes colour, enabling the operator to instantly see where the alarm is, rather than searching through sometimes quite large areas on the screen. The bounding boxes also make it much easier to verify alarms in forensic investigations. This is good news for customers, since they can build advanced solutions using both Hikvision cameras and Milestone software. Distributor: Hikvision Australia Contact: +61 2 8599 4233
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Help desk ■ Below are the approximate recommendations for rest times (complete rest, that is) between sets according to your goal, per the National Streng th and Conditioning Association (NSCA). *Note that since fat loss depends primarily on diet, there is no official rest-period prescription for it, although we feel that both short and long rests work, depending on the program.
Q: We are having trouble getting consistent performance from a VMS-based facial recognition technology – what are we doing wrong? We have ordinary turret cameras of reasonable quality with a fixed 4mm focal length. We find sometimes we get a read and sometimes not – it’s too inconsistent to be of much help. What would you recommend? Should we use different cameras, focal lengths, or is the system at fault? A: The system may not be at fault, but VMS-based face recognition will not be as discerning or highly developed as a dedicated face recognition solution. When it comes to face recognition, we’d be looking for longer focal lengths – around 9mm for a 1/3-inch sensor. Longer focal lengths will give you flatter images with less distortion and more accurate measurements – vital for face recognition. Any wide-angle lens is going to be stretching and bending the scene, especially around the edges – the wider, the more pronounced the effect will be. There’s no chance people distorted into cone heads are going to be recognisable to face recognition software. A 4mm lens is not too wide but it will still mess with people’s heads. We are going to be looking at the Imagus face recognition software at SecTech Camera Shootout - if you’ve not seen it by then, you should come along and check that out, as well as any other face recognition software being shown on the stands.
Our panel of experts answers your questions.
Q: We’ve taken over a site whose network room is very messy, making it hard to know what it what when it comes to cable runs. Different installers have done different parts of the install and no one has ever taken responsibility for cleaning up the mess. Is there an easy way to work out which cable belongs to which camera? A: Cat-5/6 runs can be much longer than coax links and that means they have more opportunity to get into trouble. Also consider that over a period of years, systems people will have shaped and re-shaped the network to suit changing needs. Networks are organic - they evolve, sometimes in horrible ways. Consider that a physical network will incorporate cable, hubs, tranceivers, cable raceways, wall plates and most frightening of all, remote network closets. There are likely to be fibres in there somewhere too – perhaps the local network backbone is fibre and local workstations (and linked DVRs) are getting into this network through hubs and switches using Cat-5 Fast Ethernet links. Of course, it’s cabling that’s most at risk when it comes to network failure because the cable is often lying around where it can be physically damaged or disturbed. In some installations
cabling will be perfect – entire networks will be installed under raised flooring or in overhead cable trays. But other times, and this applies particularly to small and medium business sites, there’s going to be a rat’s nest of cable, all uniformly blue, and all of which could be your particular cable run. There’s no room to go into vast detail here - suffice to say capable diagnostic tools, procedures (recipes) and layout maps are all required. Remember that while those basic ping commands the systems guys taught you can be useful they haven’t morphed you into a network trouble-shooter. Ping commands are not going to be able to sort out all your needs. Applying a ping test may result in a momentarily delayed response – the delay caused by RFI damaging packets on the network. Yes, there’s a link but it’s such poor quality your video signals won’t get through. Some common faults concern bad cable terminations, poor links from fibre runs to the switch you’ve ported to, and strong RFI sources. It’s surprising the damage RFI can do to copper links, especially if those links are terminated poorly and have unravelled somewhere in the thousands of metres of cable trays snaking through the ceilings of the building you sound unfortunate enough to be working in.
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IT DOESN’T MATTER WHAT OTHER THINGS YOU BOLT ONTO YOUR SYSTEM TO MAKE THE CAMERA SMARTER OR THE STORAGE MORE RELIABLE - IF THE CAMERA SYSTEM IS OPERATIONALLY FLAWED, ALL THE REST OF THE YOUR SPEND IS WASTED.
Q: We’re an installer which insists on quality surveillance cameras while our clients seem to be focused entirely on price. This really is frustrating to us. Is our operational focus the right way forward? Why do so many installers win jobs with cameras that are frankly, not up to the task? A: Price, particularly when it comes to larger installations with many cameras, is a hot button. Of course, cameras that are incapable of performing to key points of specification are not worth installing. For instance, the security manager seeking faces and plates in 4 lux who is swayed by price only, will never get faces or plates. There are many cameras on the market and almost none are capable of achieving “crystal clear images in 0.002 lux”. Still some cameras are better than others and some of the good ones are not expensive. Testing cameras side by side or sticking with a brand that delivers on your site is the best option for end users and installers. It’s tricky. A camera that can’t see what you need to see is fundamentally flawed. It doesn’t matter what other things you bolt onto your system to make the camera smarter or the storage more reliable - if the camera system is
operationally flawed, all the rest of the your spend is wasted. Q: Is it normal to have broken fibres in a longer run? We never had any issues with copper but with fibre, especially inside with all the corners to contend with, breaks are much harder to avoid. A: Yes, you need to be very careful when advancing a fibre run in a complex environment. Probably the key in really complex runs is many sets of hands on the cable. Static stress caused during installation is dangerous because a cable that has been stretched when pulled into place will be significantly more vulnerable. You’re looking to ensure that elongation
factors caused by installation are no more than 0.1 or 0.2 per cent. This means being careful to ensure the pulling forces are sheeted home to cable jackets, not to the fibres themselves. The longer the run, the harder this will be to achieve and there’ll be stress on the fibre through friction between the jacket and glass. When pulling a coax cable run, it’s possible for the copper cable to stretch up to 20 per cent and remain stretched while still functioning perfectly. The inelastic properties of copper are not matched by glass. It’s elastic so it will spring back to its original length when pressure is released. Having said all this, plastic coated fibre is tough. It comes out of the factory having been tested to withstand 0.7 giganewtons of stress per square centimetres while being wound onto its reel. But fibre has a tiny diameter, a cross section of 125um fibre has an area of just 0.00012 square centimetres. That means 1kg applied along a fibre can easily exceed the acceptable kpsi. Importantly, a carefully laid fibre optic cable will last far longer than copper, facing no threat from corrosion. If you ensure a fibre is not damaged during installation its life span could easily exceed 20 years – it’s worth being careful. Q: How important is sensitivity when it comes to security sensors? Or are sensors simply plug and play? A: Sensors are robust and simple devices and if connections are well done and the system is walk-tested, there should not be any problems. Still, as well as ensuing that sensors are firmly installed in vibration free environments, installers should ensure that sensitivity is never adjusted to such extremes the detector picks up environmental disturbances. Sensors are especially likely to be tuned too highly on large sites which weren’t willing to pay for longer range units. When setting sensitivity, make sure the sensor is positioned and tuned to allow the best possible performance in a worst-case environment - never over extend a sensor in perfect installation conditions. Every sensor enclosure should have tamper protection and any units located externally should be installed in weatherproof enclosures with boards conformal coated. Care should also be applied to installation of the cable plant with all cabling sealed in conduit meeting the Australian Standard and buried or carried too high to be reached. n
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Security Managers ◆ Integrators ◆ IT Managers ◆ Installers APRIL 2018 ISSUE 397
CLOUDY BUT FINE l SecTech 2018 – Latest and Greatest! l FLIR Wins 2018 Commonwealth Games l Case Study: MQU Invests in Cloud l Review: Uniview Starlight Bullet l The Interview: Daniel Lee, Genetec l Access Control for SMEs l Surviving Challenging Times l Alarm Monitoring & the Value of Privacy
Date: April 11-13, 2018 Venue: Sands Expo, Las Vegas, NV, U.S.A Contact: (203) 840-5568 ISC West is the largest security industry trade show in the U.S. and gives visitors the chance to network with more than 1000 exhibitors across a wide range of security technologies.
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SecTech Roadshow 2018 Dates: May 2018 Venues: Melbourne, Brisbane, Sydney, Adelaide and Perth Contact: Monique Keatinge +61 2 9280 4425 SecTech Roadshow in it's 4th year takes leading electronic security manufacturers, distributors and wholesalers on a national tour.
Internet of Things World
Date: May 14-17, 2018 Venue: Santa Clara Convention Center, Santa Clara, CA, USA Contact: +1 646 616 7610 IOT in action. From strategy to implementation. Every vertical covered. Every technology demonstrated. Where the world gathers to put the Internet of Things into action.
Security 2018 Date: July 25-27 Venue: 2018 Mebourne Convention and Exhibition Centre Contact: +61 3 9261 4662 Security Exhibition brings the largest selection of electronic and physical security suppliers in Australia to one destination for 3 days.
SECURITY & GOVERNMENT EXPO
DAILY, WEEKLY, MONTHLY. SEM0418_66events.indd 66
Security and Government Expo 2018
Date: November 2018 Venue: The Realm Hotel, Canberra Contact: Monique +61 2 9280 4425 Security and Government Expo is a one-day expo with over 30 companies promoting their technologies and products in the nation’s capital. SAGE brings together government and commercial end users, consultants, integrators and installers in Canberra and the ACT to see the latest security solutions in a relaxed and informal atmosphere.
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• Send alarms and access events to Milestone Xprotect® • Create LPR triggered access credentials • View & control access doors
• Review video for access events • Manage and respond to alarm events • Associate video to alarm or access events
This perfect partnership has created a world class, industry leading, Video Access & Security Management System.
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Security Electronics & Networks Magazine is a monthly publication whose content includes product reviews and case studies of video surveilla...
Published on Apr 7, 2018
Security Electronics & Networks Magazine is a monthly publication whose content includes product reviews and case studies of video surveilla...