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SDPAA Member Services Program News

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By Jerry Krambeck, South Dakota Public Assurance Alliance (SDPAA) Member Services Representative

The SDPAA Member Services Program has been up and running for almost a year now and staff has been busy conducting Member visits throughout our great state.

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When we schedule a visit with a Member, we estimate how long the visit may take based upon the size and scope of the Member’s operations. We appreciate Members’ willingness to schedule time with us to thoroughly review coverages, documents, and SDPAA services.

During our visits, we have been reviewing Members’ coverages, discussing changes, and making sure all are aware of contact information for our staff and service providers. We also review our website at www.sdpaaonline.org which is a valuable resource for our Members.

Our Member visits have proven to be very beneficial. By reviewing coverages, we have identified the importance of making sure that if a new property has been purchased or acquired, it is added for coverage. We have also found double coverages in place on several items such as bonds and boiler and equipment coverage. We have found property covered that does not exist anymore. Making these adjustments and corrections is very helpful to our Members. During these visits, we also explain new coverages available through SDPAA. This year, SDPAA is providing Cyber Liability Coverage to all Members at no charge, and we replaced our Employee Dishonesty Coverage with a new Enhanced Crime Coverage which provides Members significantly better and broader coverage for the crime exposures that exist.

Risk Control Audits and Property Valuation Surveys are performed for SDPAA Members by Safety Benefits Inc. These audits and surveys are a vital part of our coverage program. Risk Control Audits give Members a potential reduction in costs by correcting issues and lessening the possibility for a claim to arise. Property Valuation Surveys help keep a current inventory of property and correct values.

Protecting Members’ assets is the focus of SDPAA. Director of Member Services, Ron Burmood, and I look forward to visiting with our Member contacts and we also welcome opportunities to meet with elected officials of Member entities.

If we can be of any assistance, or if you wish to schedule a Member visit for any reason, please contact us at sdpaa@sdmunicipalleague.org or 800.658.3633.

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