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RentalOwner Magazine

March 2018

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Your Property Ready For the Plumbing Retrofit? Is

Inside this issue:

What do I do until help arrives? Marketing Your Property Section 8

SDCAA 5675 Ruffin Road, Suite 310 San Diego, CA 92123

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CONTENTS PAGE

7

Cover photo: Š Agsandrew | Dreamstime.com

page 21

What do I do until help arrives? ???

Inside

21 35 38 46

Plumbing Retrofit Requirements Deadline Approaches for Installation of WaterConserving Plumbing Fixtures in Commercial and Multifamily Properties

your association

25 Education Calendar 41 Honor Roll/Welcome New Members 51 Property Managers Directory 53 Supplier Quick list Directory 56 Advertiser Index

Marketing Your Property ???

Quick tips on creating an effective resident retention program. Establishing a resident retention plan before your resident moves in will help you keep good residents in your rental property.

Columns

3 President’s Message 4 Executive Director's Message 9 Local Legislative Update 13 State Legislative Update 17 RHC Legislative Update 43 SDCAA Travel Program

Eight Reasons to Accept Section 8 Vouchers ???. Article Legend Coding: Owners Property Managers Executives Leasing Maintenance Suppliers


SDCAA OFFICERS

President Christian Davis, Pinnacle Property Management Services President Elect Scott Cook, CPM, Sperry Van Ness Asset Advisory Group Vice President Kendra Morris Bork, Cambridge Management Group, Inc. Secretary Lucinda Lilley, FBS Property, AMO Treasurer Nicole Lawhon, For Rent Media Solutions Legislative Steering Committee Chair John Modlin, Independent owner Immediate Past President Christine La Marca, The Kevane Company Inc.

SDCAA DIRECTORS

Carol Crossman, Independent Owner Melissa Deen, Sunrise Management Company AMO Robin Duma, HG Fenton Company Mark Feinberg, Heinz & Feinberg and Law Offices of Richard C. Alter Jay Lopeman, GM Multifamily Gail Miller, Lincoln Military Housing John Modlin, Independent Owner Rick Snyder, RA Snyder Athan Ranglas, R & V Management Corporation Abigail Rex, Capital Growth Properties, Inc.​​ Kurt Sullivan, Douglas Allred Craige Walker, Independent Owner​

SDCAA ADVISORS

Melissa De Marco, FBS Property, AMO Lucinda Lilley, CPM, FBS Property, AMO Linda Morris, ARM, Cambridge Management Group, Inc. Crystal Poggi, H. G. Fenton Company Robert Preciado, City Wide Protection Services Inc. Stacy Wells, R & V Management

HONORARY LIFE ADVISOR G. Wesley Harker

RentalOwner Magazine MAGAZINE STAFF Publisher Alan Pentico, CAE, Executive Director Advertising Olivia Galvez, Director of Operations Design & Layout Marc Shanahan SDCAA EDITORIAL ADVISORY BOARD Melissa Deen, Sunrise Management Company, AMO-Chair Melissa DeMarco, FBS Property, AMO-Vice Chair Susan Adams, Plumber Tom Kristy Blair, Chase Commercial Term Lending Chike Outlaw, Waste Management Tom Tamar, City Wide Protection Services Inc. Shelly Croft, F & F Management

RentalOwner Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the San Diego County Apartment Association (SDCAA). The magazine is published monthly and is provided to SDCAA members only. The views expressed in these articles are the authors's and do not necessarily represent those of the SDCAA or SDMHC. All rights reserved. Materials may not be reproduced or translated without prior written permission by the publisher. For more information on the SDCAA or rental management information contact the SDCAA at 858.278.8070 or visit www.sdcaa.com Advertisers - These firms are as anxious to please you as you are to patronize them. We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

SDCAA STAFF

Alan Pentico, CAE Executive Director apentico@sdcaa.com 858.751.2213 Olivia Galvez Director of Business Operations/Operational Advice ogalvez@sdcaa.com 858.751.2217 Molly Kirkland Director of Public Affairs/Operational Advice mkirkland@sdcaa.com 858.751.2200 Mike Nagy Public Affairs Manager mnagy@sdcaa.com 858.751.2214 Ace Baker Membership Dev. Specialist abaker@sdcaa.com 858.751.2208 Kelly Puppione Education Manager kpuppione@sdcaa.com 858.751.2209

Our Address

5675 Ruffin Road, Suite 310, San Diego, CA 92123 SDCAA Office San Diego: 858.278.8070 Toll Free: 888.762.7313 Fax: 888.871.5229 sdcaa.com

Kim Zebroski Membership Representative kzebroski@sdcaa.com 858.751.2220 Marlen Descargar Events/Admin Assistant mdescargar@sdcaa.com 858-751-2219


Christian Davis

Pinnacle Property Management Services

2018 SDCAA President

T

o be the benchmark in any industry, you have to recognize and adapt quickly to emerging trends, have immediate and constant access to most accurate information, and a deep understanding of the regulatory environment that governs any industry – The rental housing industry is no different. Do you feel confident that you or your company is doing all these things… and more? It’s not an easy task to manage our affairs with the many and complicated economic, social, and political issues that affect our decision making. Other factors like social media and technological innovations require us to move at lightning speed to stay ahead of our competitors and industry critics. Education and information helps us address all of these factors. Education helps us recognize, adapt, understand, and determine fact from fiction, what’s accurate or false. SDCAA offers many education opportunities and regularly holds classes conducted by experts on a variety of subjects to help teach us and inform us on what’s happening in the rental housing industry – Deadline to register for the Certified Apartment Manager (CAM) course is March 12. There’s the Education Conference and EXPO on April 17, MNI mixers, member orientations, the RentalOwner Magazine, electronic newsletters and alerts to keep members informed at the local, state, and federal level with respect to policy and

legislation. It’s critical we that we constantly educate ourselves. But, it is also important that we share our knowledge to teach others. Right now, the rental housing industry has perception problem and there a lot of voters in this state who have the false of sense of belief that if they simply vote to repeal a state law called Costa-Hawkins, which places important limits on rent control, California’s housing affordability crisis will be solved. We must share our knowledge and experience to show everyone that repealing Costa-Hawkins will make California’s housing crisis worse and impact other sectors of the economy. We need your help now to get the message to every segment of the voting population that rent control is not the answer – and that we must work together to increase the supply of housing in California. We can no longer assume that people know or understand what Costa-Hawkins is. We must act now to defeat the statewide effort to repeal Costa-Hawkins. Please help the SDCAA be a stronger and louder voice on housing issues. Please contact the SDCAA or visit sdcaa.com to see how you can help.

March 2018 RentalOwner | 3


Alan Pentico, CAE From the SDCAA Executive Director Brushing up on Knowledge

W

e are about a month away from the SDCAA’s Education Conference & EXPO which is one of the largest conferences dedicated to rental housing in southern California. Last year, over 1,600 attendees and 160 exhibitor companies participated in the Conference & EXPO – if you don’t get passes, reserve your booth, or take advantage of our sponsorship opportunities, you are really missing out on what the rental housing industry and the SDCAA is all about. The Conference & EXPO encapsulates what the SDCAA does every day all rolled into one big event. There will be numerous classes and seminars on the latest topics and trends related to rental housing. There will be hundreds of companies showing off their products and services catered to rental owners and managers, and you will meet literally thousands of apartment owners, managers, or other housing professionals who have a vested interest in rental housing. The Conference & EXPO is all about education and learning, networking and business development, and advocacy and representation – It’s about people and opportunity.

There’s something for everyone at the Conference & EXPO. Plus, it’s the Happiest EXPO on Earth, how can you not have fun at an event 4 | RentalOwner March 2018

titled like that!?! If you’re feeling festive, you’re welcome to dress as your favorite Disney-inspired character. Don’t forget to register for the NAA’s Apartmentalize, formerly known as the National Education Conference and Exposition. Since Apartmentalize will be here in San Diego, June 13-16, you should attend both the SDCAA and the NAA’s conferences. I hope you attended the SDCAA Membership Networking and Information (MNI) on March 7, and the SDCAA membership orientation on February 28 – these are excellent opportunities to meet new and existing members and learn more about SDCAA products and services. Please be sure to complete the 2018 Spring Vacancy and Rental Rate Survey and return the survey using the enclosed instructions by Wednesday, March 28. The survey provides critical data to SDCAA members on rental rates by unit type in their community. The survey is one of the longest running surveys on rental housing in the San Diego region. If you didn’t receive our survey in the mail, please visit the SDCAA website, click on the Resources tab, select the For All Members in the dropdown menu, and click on Industry Surveys to obtain a fillable PDF version of the survey.

The SDCAA’s door is always open to our members, visit the SDCAA website at sdcaa.com or contact us (858) 278-8070. Please be sure to rate the SDCAA with 5 five stars on Google and Yelp!

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Please contact us or visit our website if you need assistance. We always look forward to your feedback on SDCAA products, seminars, and services. The SDCAA is always looking for member volunteers, it’s another great option to meet rental housing professionals and learn about what the SDCAA does. I encourage all of our members to join one of our volunteer committees and volunteer your time for our many events. Call us or visit our homepage at sdcaa.com if you have questions.


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What Do I Do Until Help Arrives? By Amy Lessard, SERVPRO of Sorrento Valley / La Mesa

T

he most frequently asked question we have from our clients with fire, smoke, water damage and harmful waste is “What do I do until help arrives?” Safety is always the number one priority for everyone involved, from resident to property manager to service providers. If at any time a situation feels unsafe, trust your instincts and wait until help arrives to take care of the damage. If the circumstances are safe, the following emergency tips (Dos and Don’ts) will assist you in taking the proper action until your service provider arrives.

Fire & Smoke Damage DO:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet. • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. • Place dry, colorfast towels or old linens on rugs, upholstery, walls and woodwork. • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor. • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. • Wash both sides of leaves on house plants. • Change HVAC filter, but leave system off until a trained professional can check the system. • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC.

DON’T:

• Attempt to wash any walls or painted surfaces without first contacting your restoration professional. • Attempt to shampoo carpet or upholstered furniture without first consulting your restoration professional. • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service. • Consume any food or beverages that may have been stored close to fire, heat, or water. They may be contaminated. • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

March 2018 RentalOwner | 7


Water Damage from Clean Water DO:

• Shut off the source of water if possible or contact qualified party to stop the water source. • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. • Remove as much excess water as possible by mopping and blotting. • Wipe excess water from wood furniture after removing lamps and tabletop items. • Remove and prop up wet upholstery cushions for even drying. • Place aluminum foil or wood blocks between furniture legs and wet carpeting. • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture. • Use wooden clothespins to keep furniture skirting off damp floors. • Hang draperies with coated hangers to avoid contact with wet carpeting or floors. • Hang furs and leather goods to dry separately at room temperature.

DON’T:

• Enter rooms with standing water where electrical shock hazards may exist. • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards. • Leave books, newspapers, magazines or other colored items on wet carpet or floors to cause staining. • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining. • Use your household vacuum cleaner to remove WASTE & RECYCLING SERVICE water, possibly causing electrical shock or damage to the vacuum cleaner. Dependable Disposal & Recycling is a San Diego • Use TVs or other appliances while standing on wet family owned and operated waste and recycling carpets or floors, especially not on wet concrete solutions company since 1997. We provide floors. waste and recycling collection services to multi• Turn on ceiling fixtures if ceiling is wet or enter family, commercial, industrial and construction rooms where ceilings are sagging from retained companies throughout San Diego County. water. We offer various sizes of commercial front load and roll-off containers to serve your waste and recycling disposal needs. For more information or to request a quote, please contact us at:

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Water Damage from Contaminated Water DO:

• Avoid all contact with sewage and items contaminated by sewage. • Wash your hands thoroughly after contact with contaminated items.


DON’T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas. • Turn on HVAC system if there is a possibility of spreading contaminated air. • Use household fans to dry the structure and spread contaminants. • Use products for personal hygiene and cleanliness if exposed to the contaminated areas. If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Vandalism Damage DO:

• Hose or wash egg damage from building exterior as soon as possible. • Vacuum glass particles from carpets and upholstery. • Save containers which reveal the ingredients of spilled inks, cosmetics, and paints.

DON’T:

• Attempt to remove ink, paint or cosmetic stains. • Operate damaged lamps or appliances. • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Harmful Waste & Biohazard (Sewage, Bloodborne Pathogens, etc.) DO:

• Stay out of affected areas. • Call emergency service personnel if the situation is life threatening. • Treat all bodily fluids as if they are contaminated.

DON’T:

• Attempt cleanup of any kind. • Touch or handle items that might be contaminated with bodily fluids. Who is Servpro? SERVPRO is a Franchise Company with over 45 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and property managers of apartments and HOAs. We have been helping make fire and water damage “Like it never happened” since 1969. When fire and water damage take control of your life, we help take it back. Amy Lessard Marketing Representative of SERVPRO of Sorrento Valley / La Mesa Providing 24/7 Emergency Services: 858-527-1144

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10 | RentalOwner March 2018


LOCAL

LEGISLATIVEUPDATE

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City to investigate excessive water billing charges

Last month, hundreds of complaints from San Diego City water customers prompted calls from City Councilmembers and Mayor Kevin Faulconer asking city staff to investigate excessively-high water bills. As a result, San Diego’s Public Utilities Department ultimately acknowledged that errors in reading customers’ water meters led to some very expensive water bills. Residential water customers began contacting city officials complaining that their water bills were suddenly hundreds of dollars higher than usual. In spite of the complaints, the Public Utility Department insisted the bills were accurate and the higher bills were likely caused by higher than usual water use and/or leaks. As the number of complaints mounted, customers began contacting Councilmembers Barbara Bry and Chris Cate who asked that an audit be performed

of the Public Utility Department’s water billing practices. Shortly after, Mayor Kevin Faulconer directed the Public Utility Department to look into each complaint. The department admittedly acknowledged that 343 customer accounts mostly in the communities of Carmel Valley, Mira Mesa, Rancho Bernardo and Rancho Penasquitos were inadvertently overcharged.

At a city council committee hearing, a department spokesperson said the overcharges happened because department staff assigned to reading the waters meters made errors. Customers that were overcharged will be reimbursed, and the department will continue to investigate other hundreds of complaints made by customers. If a member receives a water bill with excessively high charges, they should immediately contact the City of San Diego Public Utility Department by email at customercare@sandiego.gov or by calling 619-5153500. March 2018 RentalOwner | 11


Trio of lawsuits filed against Encinitas to be heard this spring

On April 30, a Superior Court Judge will begin listening to arguments in three separate lawsuits filed against the City of Encinitas regarding its housing element policy. While the three lawsuits were filed separately, all three lawsuits address the same question - Does Encinitas’ Proposition A illegally supersede state housing law in the adoption of its housing plan?

and DCM legal arguments will be considered when the Superior Court hears oral argument in the lawsuit filed by the San Diego Tenants Units this April.

hopes to introduce the proposed element to the City Council for adoption and for approval by city voters later this year.

The court will determine if the city law illegally pre-empts Proposition A, approved by the state’s housing element voters in 2013, requires city voter law. Attorneys arguing for the approval whenever Encinitas lawsuits contend that Proposition proposes significant changes to its General Plan or a proposed A is illegal because it does not comply with state law. All local development project exceeds governments under state law are the city’s building requirements. mandated to approve and update For the last several years, the their housing elements and submit Encinitas City Council several them to the State Department times drafted a housing element The lawsuits were filed by Building capable of winning voter approval. of Housing and Community Most recently in November on 15, Development every five to ten Industry Association (BIA), DCM years. Housing elements detail Properties, and San Diego Tenants the city council offered Measure how local governments will plan T in hopes of approval, but it was United. Encinitas settled the and build for housing in the rejected by Encinitas residents. As lawsuits with the BIA and DCM last future. Elements must address a result, the city created another year, provided that city votes to housing for low-income residents task force to begin work on a new approve the new housing element and accommodating higherhousing element that’s currently this November; however, the BIA under development. The task force density housing in certain zones.

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The Superior Court decision could have major ramifications for local and state housing law. The case asks the question, do local city ordinances pre-empt state housing law, and should local voter approved initiatives be allowed to supersede state law? Attorney representing SD Tenants United argues the Encinitas law requiring voter approval does pre-empt state law and therefore it is illegal. In addition, what impact will the housing legislation enacted last year have on state and local housing law? Until the enactment of SB 35 last year, local governments were only required to submit housing elements, but not required by the state to approve permits for the housing addressed in the plans. However, Cities now will be held accountable to permit the housing in their housing elements under the new law. SB 35 states that cities and counties that failed to meet their housing production numbers must grant development projects that meet the state’s guidelines an expedited approval. A report released in February by the CA Department of Housing Community Development stated that only 2 percent of California cities and counties have met their housing production goals.

Proposed initiative would require voter approval for all county developments

“Save our San Diego Countryside” announced in late January that it will start gathering signatures needed to place a measure on the November ballot that would

require development projects that need a plan amendment in the unincorporated areas of San Diego County to get approval from voters countywide. In light of the Lilac Hills Ranch project defeated by voters in 2016 and several large residential projects under consideration by the County, supporters contend the initiative is necessary to stave off unwanted development in rural areas of San Diego County. Supporters allege County Supervisors cannot be trusted to carry out the intent of the General Plan adopted in 2011, so the initiative’s passage will guarantee that supervisors adhere to it. They contend the county’s back country is under threat from developers who want to build large housing subdivisions that exceed current zoning rules. Initiative backers say they plan to collect twice the 64,000 signatures needed to place the initiative on the ballot. There is already an organized effort to challenge the initiative. Opponents argue requiring voter approval of housing developments will only make it more difficult and expensive to build housing when the San Diego Region is suffering from a housing affordability crisis. They add the initiative usurps the approval process outlined in the General Plan. The SDCAA does not have an official position on the initiative at this time. But the SDCAA strongly believes the region must increase the supply of housing to overcome California’s housing supply and affordability crisis.

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New name. Sunny locale. The NAA Education Conference & Exposition has been renamed to Apartmentalize! It’s the same dynamic event, but with a new name that captures the energy and innovation of our industry. Join us to Apartmentalize and immerse yourself in the very latest insights, strategies and trends. It’s where bright ideas happen. • • • •

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June 13–16, 2018 San Diego


California

CAPITOL NEWS Aaron Read & Associates

A

pparently the 15 bills signed by the Governor in 2017 in response to California’s housing crisis were not enough for some legislators who have introduced even more legislation they think will address California’s housing issues. With the 2018 legislative bill deadline having passed (February 16) we are finding a large number of bills being introduced effecting the rental housing industry; many of them significantly. Some of the most impactful ones will impose a statewide “just cause” eviction policy, one will increase the notice requirements for evicting tenants under the Ellis Act (yes, Ellis Act legislation is back) and last, but not least, one that would delay the eviction process for tenants who have not paid their rent. There

are many others and we will be reporting on them as the year progresses AB 2925 (Bonta) – Assembly Member Bonta was elected to the California State Assembly's 18th District in 2012, where he represents the cities of Oakland, Alameda, and San Leandro. He was also a Co-author of AB 1506, the bill to repeal Costa Hawkins. AB 2925 imposes “just cause” eviction policies statewide. According to background received from the author’s office, under the legislation, rental property owners could only proceed with an eviction after providing the tenant with a written notice outlining the reason for the termination. Requirements found in the City of San Diego’s ‘just cause” ordinance, and found in ordinances in a

number of California cities, provide a limited number of reasons for which a property owner can terminate a tenancy. The “just cause” limitations placed on landlords make it difficult to evict bad tenants. The Assembly Member wants to remove the discretion from local governments and make the “just cause” eviction requirements statewide. AB 2364 (Bloom) Assembly Member Richard Bloom - Richard Bloom was first elected to the 50th District of the California State Assembly in 2012 and represents the communities of Agoura Hills, Bel Air, Beverly Hills, Brentwood, Hollywood, Malibu, Pacific Palisades, Santa Monica, Topanga, West Hollywood, and West Los Angeles. March 2018 RentalOwner | 15


AB 2364 by Assembly Member Bloom (yes, the same Assembly Member Bloom who authored AB 1506) would weaken the Ellis Act. The Ellis Act, as you probably know, is the law that protects a property owner’s right to leave the rental housing industry in rent control jurisdictions. AB 2365 would significantly increase the amount of notice (actually triple it) an owner must give tenants before using the Ellis Act. At present, landlords must give most tenants four-months’ notice. Under AB 2364 the notice requirement increases to one year. As you are aware, the Ellis Act has been under siege for the last several years and SDCAA has actively, and successfully, opposed all of those efforts. AB 2343 (Chiu) - David Chiu was elected to the California State Legislature in 2014 and represents the 17th Assembly District, which encompasses eastern San Francisco and also a Co-author of AB 1506. AB 2343 forces landlords to wait longer before starting the eviction process by bringing the wait time to 10-days when a tenant has failed to pay the rent and five days when a tenant has violated the lease. After the start of the process tenants would have an additional

16 | RentalOwner March 2018

Aaron Read & Associates

Aaron Read

Terrance McHale

Jennifer Tannehill

14-days, to respond to the eviction lawsuit (currently they have 5-days). Considering the Legislative Analysts’ Office (LAO) said, “the housing problems California is having stem from a fundamental lack of supply, and to solve them means an immediate reduction in laws and regulation,” these new laws are troublesome and do not address the underlying issue of supply. As the LAO told us, “Inadequate supply and overregulation are the twin housing problems facing California right now.” These are the issues that need to be addressed.

Pat Moran

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RENTAL HOUSING COALITION LOCAL LEGISLATIVE UPDATE

Lake Elsinore residents to vote on Council District election system this November

It looks like council districts are coming to Lake Elsinore, or will at least be decided by its city residents. The Lake Elsinore City Council on February 1 approved an ordinance that would change the city’s election system from an at-large to a council district based system. The action is in response to a legal letter it received in September from a Malibu attorney alleging Lake Elsinore’s election system was in violation of California’s Voting Rights Act. Lake Elsinore was among dozens of cities that received the letter from the attorney threatening that cities

either adopt council districts or face legal action under the Act. Rather than challenging the attorney’s claim in court, Lake Elsinore opted to create council districts like many other cities. Now, the ordinance will be voted on by city voters in November.

The plan divides the city population into five new council districts. District 1 incorporates the center part of Lake Elsinore along Lake Elsinore’s eastern shore. District 2 is made up of the Amber Hill and Lakeview Districts in the north and northwest areas of the city. District 3 includes the Lake Elsinore Hills District, and the neighborhoods surrounding Railroad Canyon Road and Canyon Hills Drive in the most eastern areas of the city. District

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4 is the smallest in term of geographic size encompassing the communities around sections of SR 74, Longshore Drive and Grand Avenue in north central areas of the city. District 5 includes the Riverview and Historic Districts, and other parts of the East Lake District. Two of the Council Districts will have elections in November, Councilmembers Daryl Hickman and Brian Tisdale will be up for reelection. The remaining three districts that will be represented by Natasha Johnson, Steve Manos, and Robert Magee, will have elections in 2020. Lake Elsinore has a rotating Mayoral system meaning Councilmembers rotate the position as Mayor each year.


Update on Palm Springs’ short-term vacation rentals

As an update to the February article about the City of Palm Springs short-term vacation rental ordinance, the Palm Springs City Council on January 24 voted to direct city staff to analyze the impacts of a proposed ordinance submitted by the Palm Springs

Neighbors for Neighborhoods. The group’s ordinance would prohibit vacation rentals in residential neighborhoods to rent for less than 28 days unless the property is occupied by the owner at the time the unit is being rented. In January, Palm Springs Officials verified that Palm Springs Neighbors for Neighborhoods

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had submitted enough signatures necessary to require the City Council to act on the petition. The council either could vote on the group’s proposed ordinance, declare a special election on the ordinance in June, or ask city staff to analyze the petition’s impacts. Opting for the additional analysis, the City council gave staff one month to study the impacts of the proposed ordinance and return to council with their findings. The city council will decide then whether to vote on the proposed ordinance or hold a special election in June. The SDCAA will provide more future updates.

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Deadline Approaches for Installation of WaterConserving Plumbing Fixtures in Commercial and Multifamily Properties

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n 2009, then Governor Arnold Schwarzenegger signed SB 407 (Padilla) into law. The law requires the replacement of all non-water conserving plumbing fixtures, as defined, in commercial and residential properties built prior to 1994 with water-conserving fixtures by either 2017 or 2019, depending on the type of property. After 1994, all new construction was required to have compliant fixtures.

March 2018 RentalOwner | 21


WHITE PAPER Definition of “ noncompliant plumbing fixtures” : • Any toilet manufactured to use more than 1.6 gallons of water per flush. • Any urinal manufactured to use more than one gallon of water per flush. • Any showerhead manufactured to have a flow capacity of more than 2.5 gallons of water per minute. • Any interior faucet that emits more than 2.2 gallons of water per minute. Requirements for Single-family Residential Properties • Requires the property owner

following information: o The requirement that all noncompliant plumbing fixtures in the property be replaced with water-conserving plumbing fixtures on or before January 1, 2017. o Whether the real property includes any noncompliant plumbing fixtures. Requirements for Multifamily Residential Properties • Requires that all noncompliant plumbing fixtures in the property be replaced with waterconserving plumbing fixtures on or before January 1, 2019. • Requires a building permit applicant to replace all

Plumbing Retrofit Requirements to replace all noncompliant plumbing fixtures in the property with water-conserving plumbing fixtures on or before January 1, 2017. • Requires a building permit applicant to replace all noncompliant plumbing fixtures in the property with waterconserving plumbing fixtures as a condition for: o Issuance of a certificate of final completion and occupancy. o Approval of a final building permit by the local building department, for all building alterations or improvements on or after January 1, 2014. • Beginning January 1, 2017, requires a seller or transferor of a single-family property to disclose in writing to the prospective purchaser or transferee the 22 | RentalOwner March 2018

noncompliant plumbing fixtures in the property with waterconserving plumbing fixtures, as a condition for: o Issuance of a certificate of final completion and occupancy, or o Approval of a final building permit by the local building department, for all building alterations or improvements on or after January 1, 2014, subject to the following provisions: - For building additions in which the sum of concurrent building permits by the same building permit applicant would increase the floor area of the space in a building by more than 10 percent, the building permit applicant shall replace all non-compliant plumbing fixtures in the building.


- For building alteration or improvements in which the total construction cost estimated in the building permit is greater than $150,000, the building permit applicant shall replace all noncompliant plumbing fixtures that serve the specific area of alteration or improvement. - For any alterations or improvements to that room in a building that contains any noncompliant plumbing fixtures and that requires a building permit, the building permit applicant shall replace all noncompliant plumbing fixtures in that room, notwithstanding the two previous bullet points. • Beginning January 1, 2019, requires a seller or transferor of the property to disclose in writing to the prospective purchaser or transferee the following information: o The requirement that all noncompliant plumbing fixtures in the property be replaced with water-conserving plumbing fixtures on or before January 1, 2019. o Whether the real property includes any noncompliant plumbing fixtures.

agent if a water- conserving plumbing fixture within the tenant's unit is not operating at the manufactures rated water consumption. • Requires an owner or owner's agent to correct any inoperable water-conserving plumbing fixture when notified by the tenant or when the owner or the owner's agent determines that it is inoperable. High Efficiency Toilets In 2007, Governor Schwarzenegger signed AB 715, requiring all new construction in California to use high-efficiency toilets and urinals. The legislation included a phasing in of high-efficiency toilets and urinals available for sale. Effective January 1, 2014, 100% of all toilets sold in California must meet the new flush standards, a maximum of 1.28 gallons per flush for highefficiency toilets (HETs) and 0.5 gallons per flush for highefficiency urinals (HEUs).

Be at the center of it all Register Now! APARTMENTALIZE Powered by NAA

June 13-16, 2018 San Diego

Maintenance and Notification In addition, the law requires/ allows the following: • Permits an owner or his/her agent to enter a property to install, repair, test or maintain water-conserving plumbing fixtures required by the bill. The tenant noticing requirements of CA Civil Code Section 1954 still apply. • Makes it a tenant's responsibility to notify an owner or the owner's

March 2018 RentalOwner | 23


resident screening

SDCAA’s Screening Product Designed Specifically For YOU!

Whether you have one rental or 5,000... We’ve got you covered! InfoLink incorporates accurate and reliable resident screening with innovative technology that assists you in making the best possible leasing decision. Credit Checks can be Sumbitted by: Phone • Online • Fax Don’t want to submit the reports yourself? That’s ok, you can send your prospective residents a link to an online application!

Screening Starts at

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Education Events & SDCAA

2018

March

March 14 Evictions: Today’s Reality This Seminar will review the entire process from when the tenant stops paying the rent, through returning the deposit and all of the steps in between. We will also discuss the changes now that the north county courthouse is closed March 21, 22, 27, 28 & 29 CAM - Certified Apartment Manager

April

04/03/2018- Maintenance 101: Kitchen Appliance Repair + Refrigerator! 04/17/2018: 44th Annual Rental Housing Education Conference & EXPO IROC Fair Housing

May

5/1-5/4 & 5/21-5/25 CAMT: Certified Apartment Maintenance Technician 05/08/2018: Lead Renovation, Repair & Painting Certification (RRP) IROC- Notices

June

06/05/2018- Maintenance 101: Make Ready & Safety on Site 06/13/2018-06/16/2018: NAA’s Apartmentalize Conference 06/11/2018-06/13/2018: CAPS-Certified Apartment Portfolio Supervisor 06/11/2018-06/13/2018 NALP- National Apartment Leasing Professional Fair Housing 2-Part Series

July

IROC- Ask an Attorney

August Class Legend Coding: Owners Property Managers Executives Leasing

08/07/2018: Maintenance 101: HeatingGas & Electric & Water Heater- Gas & Electric 08/28/2018: Lead Renovation, Repair & Painting Certification (RRP) Fair Housing 2-Part Series

September

09/27/2018: SDCAA’s Annual Charity Golf Classic

October

10/09/2018- Air Conditioning Mechanical & Electrical

November

SDCAA’s 25th Annual Mark of Excellence Awards IROC- Legislative Update

December

SDCAA’s Annual Open House

Many more to be announced! * Event date and time are subject to change.

calendar Maintenance Suppliers

March 2018 RentalOwner | 25


SHOW YOUR CUSTOMERS YOU MEAN BUSINESS

The Supplier Success course is designed by the National Apartment Association Education Institute to offer an overview of the apartment industry and recommends ways that suppliers can maximize partnerships with apartment owners, management companies and association members. Topics Include: • How economic conditions impact the apartment industry • Definition of various types of multifamily housing • Impact of pricing and lease management on a property’s financial performance • Inner structure of the apartment associations • Identifying financial decision-makers

• • • • •

Review property and company organizational charts Review timing, resources, and daily operations of an on-site community Business resources to maximize selling opportunities Methods to position products/services based on goals of an apartment community And Much More...

This full-day program can be taken as a standalone course or as a prerequisite for the Certified Apartment Supplier (CAS) Designation.

When: March 13, 2018 Where: SDCAA Seminar Room

5675 Ruffin Road, Ste. 310 San Diego, CA 92123 Time: 9:00am-11:00am

Cost: $85 Members / $105 Non-Members Who should attend?

• New Sales Personnel • Seasoned and Veterans Sales Personnel

To register or to learn more about how you can earn your CAS designation visit:

www.sdcaa.com/current-offerings

SDCAA Education Department │ Phone 858.751.2209 │ Fax 858.565.6558 26 | RentalOwner March 2018


Your Association Your Success

E ducati on Evictions: Today’s Reality

Date: March 14, 2018 Location: SDCAA Office 5675 Ruffin Road, Ste. 310 Time: 9:00am – 12:00pm Price: Members: $25 Non Members: $35

This Seminar will review the entire process from when the tenant stops paying the rent, through returning the deposit and all of the steps in between. We will also discuss the changes now that the north county courthouse is closed!! We will cover: • 3 day notice • 30-60 day notice • Proof of service • The tenant filing an answer

• • • •

This class will be taught by:

Using stalling tactics Trial date Sheriff lock out Final disposition

Register online at www.sdcaa.com or fax form below to 858.565.6558. Name:

Payment type:  AMEX  Discover  MC  Visa

Company/Member #:

Card #:

Address:

Name on Card:

City:

State:

Zip:

Exp Mo:

Exp Yr:

Sec Code:

Signature: *Cancellation Policy: Cancellations only accepted in writing. Refunds will be granted if received at least 72 hours prior to the seminar minus a $5 cancellation fee. Fees are not refunded for cancellations received within 72 hours of the seminar, no shows, late arrivals, and early departures. NO EXCEPTIONS!

Education@sdcaa.com │ Phone 858.751.2209 │ Fax 858.565.6558

March 2018 RentalOwner | 27


Registration Form

Courses may be taken as part of the series or as stand-alone classes

Location:

Maintenance Series Registration  Register me for the full series of maintenance courses (5% savings). - $237.50

SDCAA 5675 Ruffin Rd. Ste 310 San Diego, CA 92123

Lunch Break:

 Individual Course Registration  Electrical Fundamentals/Plumbing Fundamentals

12:30 pm -1:30 pm *Lunch is not provided Café/Deli onsite

Date: 02-06-18 Time: 8:30-3:30 Cost: $49.99

 Kitchen Appliance repair/ Refrigerator Repair

Date: 04-03-18 Time: 8:30-3:30 Cost: $49.99

Instructor: Bob Howes HD Supply Certified Instructor

 Make Ready Maintenance/Safety on Site

Date: 06-05-18 Time: 8:30-3:30 Cost: $49.99

 Heating-Gas & Electric/ Water Heater-Gas & Electric Date: 08-07-18 Time: 8:30-3:30 Cost: $49.99

 Air Conditioning Mechanical & Electrical

Date: 10-09-18 Time: 8:30-3:30 Cost: $49.99

*Times for modules may decrease due to lunch times. **Class dates are subject to change.

Registrant Information Name: ___________________________Member No.: _______________ Company Name: _______________ Attendee Address: ____________________________ City: _______________ St.: _______ Phone Number: _____________

Payment Information I am paying

Fax: ______

Zip: ____________

Attendee E-mail: _______________________

For the Series  Per Course

Payment by check, make payable to SDCAA (5675 Ruffin Road, Suite 310, San Diego, CA 92123) Payment by credit card  American Express Discover Master Card Visa Credit Card No.: _________________________ Name on Card: ___________ _____ Security Code: _________ Expiration Date: _____________ Billing Zip Code: Cancellation Policy and Re-scheduling: Cancellations only accepted in writing.

Series: Cancellations received 72 hours prior to the first course will result in a refund of the series price minus a $10 cancellation fee. Cancellations received 72 hours prior to subsequent courses will result in a refund of series price minus a $10 cancellation fee, and fee for courses attended. Cancellations received within 72 hours to any course will result in a refund of series price minus a $10 cancellation fee, materials cost (if received), and fee for courses attended, and courses not cancelled in advance. NO EXCEPTIONS! Individual courses: All cancellations received within 72 hours of each course and all “no shows” are responsible for payment of the course fees. This -7registration form is legally binding when signed below by the student and accepted by SDCAA. Signature_____________________________ Date___/___/____ 28 | RentalOwner March 2018


Updated Curriculum!

Invest in your career! Enhance your professional growth in the apartment industry by becoming a Certified Apartment Manager (CAM) and take your career to the next level. Earning your CAM allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals.

CAM is a nationally recognized designation, created by the National Apartment Association Education Institute (NAAEI) to maximize the experience of the on-site professional. The CAM training helps you manage your apartment community and your team more effectively. This program is California-specific. The San Diego County Apartment Association offers this nationally recognized CAM designation to apartment industry professionals who want to advance their career path in apartment management. This program is also available online.

GET YOUR CAM TODAY! To learn more about how you can earn your designation or to register, visit:www.sdcaa.com/current-offerings

Education@sdcaa.com │ Phone 858.751.2209 │ Fax 858.565.6558

March 2018 RentalOwner | 29


YOU should take CAM if you:

CAM COURSES Industry Essentials Financial Management Marketing Property Maintenance Legal Risk Management Human Resources Resident Experience

You’ll learn about: • Occupancy rates • Comprehensive marketing plans • Sales team management and product readiness • Equitable treatment of current and potential residents • Resident retention and the maintenance of a positive company image • Consistent and ongoing resident communication • Positive resident service and issue resolution • Enforcement of company policy in compliance with laws and regulations • Property inspections • Preventive maintenance programs • Service request process • Apartment turnover process • Contractors and Vendors • Recruitment, hiring, orientation, and training of highcaliber employees • Systematic employee evaluation • Employment regulations and record keeping • Analysis of the property’s financial operations with corrective actions for underperformance • Monitoring of property performance to achieve the owner’s investment goals • Accounting principles and practices • Maximizing net operating income • Reporting property performance honestly and accurately

30 | RentalOwner March 2018

• Wish to take your career to the next level • Want to understand and be more involved in the budgeting and financial review process • Are in or aspire to be in a decision making role • Love learning!

How to Obtain and Maintain the NAAEI Certified Apartment Manager (CAM) Designation To obtain a CAM designation you must: • Declare your candidacy for CAM on the NAA website • Have worked in the apartment industry for at least 12 months • Successfully complete required courses listed to the left • Meet all examination requirements within 12 months of declaring your candidacy for CAM


Registration Form Location:

Registration Type

 Register me for the full CAM series of required courses.  Industry Essentials March 21, 2018 8:00am-9:30am  Marketing March 21, 2018 9:30am-5:00pm  Resident Experience March 22, 2018 8:00am-10:00am  Property Maintenance March 22, 2018 10:00am-5:00pm  Risk Management March 27, 2018 8:00am-12:00pm  Legal March 27, 2018 1:00pm-5:00pm  Human Resources March 28, 2018 8:00am-5:00pm 8:00am-5:00pm  Financial Management March 29, 2018 *Times for modules may decrease due to lunch times. **Class dates are subject to change.

Registrant Information Name: ___________________________Member No.: _______________ Company Name: _______________ Attendee Address: ____________________________ City: _______________ St.: _______ Fax: ______

Zip: ____________ Phone Number: _____________ Attendee E-mail: _______________________

SDCAA 5675 Ruffin Rd. Ste 310 San Diego, CA 92123

Lunch Break:

12:00 pm -1:00 pm *Lunch is not provided

Cost:

CAM Series Discount:

(Includes CAM book and two-part exam)

$815 Members/ $950 Non-Members $315 due upon registration, balance due before attendance of first course.

Individual Courses: (Materials Included)

Industry Essentials $50 Member / $75 Non-Member Financial Management $165 Member / $195 Non-Member Marketing $130 Member / $160 Non-Member Property Maintenance $120Member / $150 Non-Member

Payment Information

Legal $110 Member / $140Non-Member

Payment by check, make payable to SDCAA (5675 Ruffin Road, Suite 310, San Diego, CA 92123) Payment by credit card  American Express Discover Master Card Visa

Risk Management $100 Member / $130 Non-Member

I am paying

For the Series Payment Plan  Per Course

Credit Card No.: _________________________Security Code: _________ Name on Credit Card:___________ _____ Expiration Date: _____________

Human Resources $105 Member / $135 Non-Member Resident Experience $50 Member / $75 Non-Member

Cancellation Policy and Re-scheduling:

Cancellations only accepted in writing.

Series: Cancellations received 72 hours prior to the first course will result in a refund of the series price minus a $75 cancellation fee and materials cost (if received). Cancellations received 72 hours prior to subsequent courses will result in a refund of series price minus a $75 cancellation fee, materials cost (if received), and fee for courses attended. Cancellations received within 72 hours to any course will result in a refund of series price minus a $75 cancellation fee, materials cost (if received), and fee for courses attended, and courses not cancelled in advance. NO EXCEPTIONS! Individual courses: All cancellations received within 72 hours of each course and all “no shows” are responsible for payment of the course fees. Re-scheduling courses: Students need to re-register in writing for any courses they were unable to attend. This registration form is legally binding when signed below by the

student and accepted by SDCAA.

Signature_____________________________ Date___/___/____

Courses may be taken as part of the series or as stand-alone classes

Confirmation for your enrollment will be e-mailed with instructions to complete your candidacy declaration on the NAA website. Please note your candidacy period begins when you complete the NAA enrollment form.

March 2018 RentalOwner | 31


Insurance Solutions

Protecting you at every turn. A better value for your bottom line.

Now Offering: Medical Insurance Dental Insurance Retirement / 401(k) Plans Life Insurance Workers Compensation Liability Insurance Voluntary Benefits Estate Planning

We cover everything. Well almost...

Find out more at www.sdcaa.com or call (619) 460-9433

Value Solutions For all your insurance needs

Designed exclusively for SDCAA Members by Successful Solutions, LLC. CA Insurance License 0D73873

Membership 32 | RentalOwner March 2018


Education Conference & EXPO April 17, 2018 San Diego Convention Center Exhibit Hall B

Exhibit Hall B ~ 8:00 a.m. - 4:00 p.m.

Member/FREE with PRE-Registration, NON-Member/$25

PRE-REGISTRATION RECOMMENDED Day at a Glance: 8:00 am New Tax Reform Laws 9:00 am Opening Ribbon Cutting Ceremony

10:00 am Keynote- Kim Eberhart Presents: Key Lessons from Doug Lipp’s BEST SELLING book “Disney U!” (Individual Seminar Pre-Registration Required)

11:00 am Legislative Update 11:50 am Grand Prize Drawing ~ SDCAA Booth 12:00 pm Maintenance Mania Competition 12:40 pm Active Shooter Response Training

(Individual Seminar Pre-Registration Required)

1:30 pm Self Defense Demonstration and Training

Get your “Magical”  costumes ready and win prizes!

Are you a princess?  A villian?  A loveable character?

Get Ready!

2:30 pm Fair Housing in Spanish 2:45 pm Ask an Attorney Panel 3:50 pm Grand Prize Drawing ~ SDCAA Booth 4:00 pm Exhibit Hall Closes DEMOS Running ALL DAY ON THE HOUR! Learn Toilet Repair, Lock Replacement, Social Media Management and MANY MORE!

March 2018 RentalOwner | 33


34 | RentalOwner March 2018


MARKETING YOUR PROPERTY This column highlights areas around town to assist you in marketing your properties and attract residents.

N

92104

orth Park has experienced a dramatic revitalization over the last few years that has assisted in gaining its spot on the list of “The 25 Coolest neighborhoods’ in America, where everyone under 30 wants to live right now”. Written by Talia Lakritz, of Business Insider on October 23, 2017, 6:34pm. North Park came in at a staggering #7 on this list as it takes into account the appeal of the abundance of eateries, breweries, nightlife and walkability, scoring a Walkscore of 80, boasting it is the 2nd most walkable neighborhood in San Diego County per the website- https://www.walkscore. com/CA/San_Diego/92104. Popular eateries are on nearly every corner of North Park, with the major thoroughfares being University Avenue and El Cajon Boulevard. Easy freeway access is accessible by way of the 805,

which has exits on both University and El Cajon Boulevard. This pet friendly community boasts many restaurants with outdoor patios where you may

dine with your fur baby, such as; Carnitas Snack Shack on University Avenue (I suggest trying their Steak Sandwich), Breakfast Republic also on University Avenue (Jurassic Pork March 2018 RentalOwner | 35


Bacon, need I say more!) and Café Madeleine on El Cajon Boulevard (Who doesn’t love a great Crepe?). Erase the workweek with a bowl of mouthwatering ramen at local favorite Underbelly, where oxtail dumplings, beef brisket, and hoisin glazed short ribs meet in perfect unity. (Start practicing using chopsticks now, because that’s all you’ll get.) Hitch a ride to Zagat-rated hipster haunt Polite Provisions,

a cocktail lover’s dream, and ask for a perfectly-crafted coconut rum old fashioned. Soak up the intoxicating atmosphere–worn

books lining the walls; the aroma of cheesy garlic bread wafting in from the popular Soda and Swine restaurant next door. Want to an evening out? Lips on EL Cajon Boulevard will provide a lively show with great food and tasty cocktails or catch a show at the Observatory, a restored historic theater where on any night anyone from Fleet Fox to Blondie may grace the stage. Housing is accessible in an array of options throughout North Park, whether you wish to lease a single family home,

OBSERVATORY

Whether you have one rental or 5,000... We’ve got you covered! An SDCAA product powered by MOCO

SDCAA’s Screening Product Designed Specifically For YOU!

Screening starts at

$15.81 Resident Screening solutions that work for your business 36 | RentalOwner March 2018

InfoLink incorporates accurate and reliable resident screening with innovative technology that assists you in making the best possible leasing decision. Credit Checks can be Sumbitted by: Phone • Online • Fax Don’t want to submit the reports yourself? That’s ok, you can send your prospective residents a link to an online application!

888. 762.7313 www.sdinfolink.com

credit profile • OFAC search • national criminal eviction/ civil records search national criminal database search social security verification • rental verification employment verification


condo, duplex or a brand new apartment home; you are sure to find what your heart desires. Per Costar, the average asking rate for rental units in the 92104 zip code are only $1,708 per month. With many new developments recently completed and many that will be complete within the next year, it has opened opportunities for anyone who wishes to become a Resident of this eclectic pocket of San Diego. North Park Senior Apartments on Arizona Street brings 76 apartment homes into the mix as of February 2018 while The Earnest, Charlee Lofts and Exotic Gardens Apartments opened their doors in 2017. The Evelyn on El Cajon Boulevard offers luxury rentals that began leasing at the beginning of 2018. Your opportunity awaits!

THE EVELYN

Building and Preserving Legacy Wealth Hundreds of SDCAA members have trusted and benefited from TERRY MOORE, CCIM Only broker to have earned Triple Crown of Income Property Excellence: Transaction of the Year, Deal Maker of the Year & CCIM of the Year. Learn why other owners refer friends to TERRY, MOORE, CCIM. “Finally an honest broker” Alan Nevin “A professional who aims to live by Christian standards” Ann Block, CCIM San Diego Daily Transcript Top Influential and Trusted Adviser

SanDiegoApartmentBroker.com 619-889-1031

tmoore1031@gmail.com March 2018 RentalOwner | 37


QUICK TIPS EFFECTIVE RESIDENT Establishing a resident retention plan before your resident moves in will help you keep good residents in your rental property.

What to do‌Before move in.

7 3

days before do a pre-inspection of the rental property and take care of any maintenance issues prior to your new tenant moving in.

days before do a white glove inspection and ensure that all keys and controllers work. Create a move-in packet that includes useful information including coupons and local shopping information. A great tip is to give them a coupon for a free pizza from one of your local pizza places. By this time, you should have taken care of all maintenance issues or working on submitting final work orders.

2

days before if your new resident has not sign the lease invite them to review and sign. Do a pre-move-in inspection with your resident(s). This is also a good time to give them another property tour and show them where the laundry facility, trash disposal/recycling areas are located. Remember they are moving to your property in two days and you want them to properly dispose of all moving packaging.

M

ove-in Day- Hand over the keys and Welcome your New Resident After Move-in

D

ay after follow-up with a call and be sure to ask them if the unit met with their expectations. In the event you provided them with the move-in inspection form remind them of the deadline to return the move in form.

T

hree months after remember to verify that the smoke detection device is in good working order. Hint: Do this again in six-month.

38 | RentalOwner March 2018 PCCW_DIR_2014.indd 1

5/16/14 10:43 AM


ON CREATING AN RETENTION PROGRAM Renewing the Lease

90 60 30

days prior send a renewal letter with the new rental rate and any offers. Be sure to post on door and mail a copy. days prior Set an appointment with the resident to go over the lease renewal

days meet with Resident to sign the new lease. If a resident has not responded this is the time to call them to sign the lease and let them know of their notice period or and them know about your monthto-month offerings if different than a fix term lease. Utilize a cost of moving worksheet to assist with decision to stay in place. If the resident stays-that is it, if not, then its time to begin the process again.

Complete Electrical Service and Installation Apartment Property Specialists Experienced Professionals Competitive Prices Bonded & Insured Swift Response

License #: C10-516913

No job is too small . . . No problem is too large! To reach us please call: 619.295.6568 (Coastal) 619.464.6568 (Inland) Email Address: kennedyelectric@cox.net Web Address: www.tomkennedyelectric.com

Take advantage of our monthly lighting and boom truck service.

March 2018 RentalOwner | 39


40 | RentalOwner March 2018


CELEBRATING Dangel Properties 1960 John Griffith 1974 Karen Zounes 1975 Matt Jurlina 1977 Atlas Management Group 1978 Richard Ramsey 1978 Seaport Realtors 1978 Leland Cook, III & Mary A. Dart 1979 David Mallett 1980 Sally Nesbitt & Cathy McLean 1980 Mission Bay Realty 1981 Herbert J. Seagrim 1982 Darrell E. Holt, CPA 1983 Fumi I Danque 1984 Herman Miller 1984 ForRent.com 1986 Park Place Garden Apartments 1986 Peter Mallen 1986 Allen Yockey 1987 Doris McDowell 1987 Torrey Pines Property Management 1989 Johnston Property Management, Inc. 1989 Scott and Quinn Property Management 1991 Arlene Simpson 1992 Dan and Marci Kaufman 1992

an ANNIVERSARY this Month

10+ years of membership in SDCAA

Charles Davis 1993 Daniel Klausenstock 1993 Acacia Enterprises 1995 Olive Tree Apartments 1995 Linda Steenson 1996 Pat Marinos 1996 George Rahe III 1996 Charles Dashiell 1996 Ludecke Investment Properties, LLC 1996 William Pape 1996 Centre City Property Management Company 1997 Cheryl Harper 1997 Waite Real Estate 1997 Patrick F. McMillin, CPM 1997 Rehmann Realty Group 1998 Asset Property Management 1998 AT&T Connected Communities 1998 Mary Sandra Schroeder 1998 Ocean Village Apartments LLC 1999 Patricia A. Melville 1999 Paul Hastie 1999 Antonia Seng 2000 Michael Chasin 2000 Robert & Barbara Astarita 2000 Florence Labo-Crick 2000

Nicole Gauthier 2002 Allison L. McGee 2002 Charles Pratt 2002 Casa De Helix Apts 2003 Evelyn Sanders 2003 Sal & Alice Dalfio 2003 Chuck Hoffman CSCDMT Family LP 2003 The Clay Family Trust 2004 Patricia Wert 2004 Joni Skinner 2004 G. Rochelle Brinton 2004 Stadium Arms 2004 Ed Mulhern 2005 Jerry Van Wey 2005 Sharon Whitley-Larsen 2005 Lynn Gardner 2006 Kalypso Properties 2006 La Scala Apartment Homes 2006 The Premiere Residential , LLC 2006 Dawn & William Schwiebert 2007 Zimmerman Property Management 2007 Alan Brenner 2008 Albert G. Morales 2008 Pacific Crest Apartments LLC 2008 Jack Doyle 2008

Š Viktoriia Yatskina | Dreamstime

SDCAA members

Owners

Alfonso Zermeno Properties Blue Cliff Properties Daniel MacDonald & Stephen Leonard Javid Karbassi Laura Wilf Shann-Spieg Treycie & Dough Haigh Diana Vu Dorothy St. Haven 76 Levanto Paradise Properties Portola Smarts

Property Managers: Pacifica SD Management Strata Equity Group Avenue 5 Lyon Living Shapell Properties, Inc

Suppliers

Approved Contractor Inc Edward Jones Central Environmental San Diego Pegasus Building Services

Members

March 2018 RentalOwner | 41


connected ••••• to energy-efficiency We offer energy-efficiency rebates and incentives for improvements made to multifamily dwellings with two or more units, as well as to mobile home parks. With these solutions, you can save energy and money now and in the long-term, as well as create a more comfortable home environment for your tenants. Learn more at sdge.com/multifamily or call 1-800-644-6133.

© 2016 San Diego Gas & Electric Company. All copyright and trademark rights reserved. 0216

42 | RentalOwner March 2018


Italian Riviera & Tuscany Tall Ship Adventure-Member Tour - July 2018 www.StewartTours.com

Tall Ship Adventure

On the Italian Riviera & Tuscany

no Stomboli Volca

In July 2018, members are invited to join a grand adventure aboard the largest full rigged tall-ship built in more than 100 years. Come experience one of the most stunning coastlines in the world, the Italian Riviera, all beneath acres of white billowing sails on a sailing adventure you will never forget.

We’ll start this journey in the heart of beautiful Tuscany. We’ll spend 5 nights in historic Siena and use this captivating walled city as our home away from home as we explore the stunning family vineyards, the famous Clay Hills, the ancient monasteries and even visit magnificent Florence. In Siena, our Florence, Italy hotel, once an Italian Palazzo, has sweeping views over the Tuscan countryside and of one the most incredible gardens on the walls of the city. As in centuries past, we’ll venture to the coast to board the 439-foot Tall Ship Royal Clipper, the largest 5-masted square rigger in the world. The luxurious lounges, nautical staterooms and gleaming teak decks all set the scene for a wonderful adventure to follow. Over 7 nights aboard this one-of-a-kind sailing ship, we will explore the historic ports that dot the Italian Riviera including Sicily. We will visit the Pontine Islands, Sorrento, Amalfi, Lipari, Taormina and even a sail past the active Stromboli Volcano. Anchored in

© Stevanzz | Dreamstime

ime

st | Dream

Siena, Italy

o | Dreamstime © Tetiana Zbrodk

ne © Ultrao

mstime acco | Drea © Marco Pit

Traveling Around The World Together, Come Along!

fairytale harbors like traders and explorers from the past, this experience will not be forgotten. If that were not enough, we have included ALL touring both before the cruise in Tuscany and also in every stop during our time on Royal Clipper. March 2018 RentalOwner | 43


YOUR TRUSTED SOURCE FOR

WINDOWS & DOORS

INSTANT REBATE

6 MONTHS

Tuscany or Style Line only with 5 window minimum

ON APPROVED CREDIT

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858.278.8070 858.751.2217 ogalvez@sdcaa.com www.sdcaa.com March 2018 RentalOwner | 45


Reasons to Accept Section 8 Vouchers By: California Association of Housing Authorities

46 | RentalOwner March 2018


A

s a landlord, your financial security is deeply connected to your tenants’ personal and economic wellbeing. The list of possible tenant hardships that can affect your bottom line is nearly endless (job loss, divorce, health problems, etc.). By accepting Section 8 Housing Choice Vouchers, you will have access to tenants with valuable rental subsidies, which are designed to protect tenants from life’s adverse events with the added benefit of providing greater financial security to landlords. Here are eight reasons why you should accept Section 8 vouchers.

1

On-Time, Convenient Payments The housing authority pays their portion of the rent on-time each month, and most housing authorities offer the convenience of direct deposit. From the housing authority, you will not hear excuses about why the rent is late. Instead, you’ll have access to guaranteed income.

3

Free Marketing and Endless Supply of Potential Tenants The housing authority is eager to list your vacancy for free. By advertising with the housing authority or through one of their referral websites, you will have access to a large pool of tenants ready to rent from you. You will have to screen the potential tenants.

4

Prevention of Overcrowding In today’s hot rental market where rents are increasing faster than incomes, tenants are adding wage earners to their household in order to afford the rent. Throughout southern California, families are doubled or tripled up in two and three bedroom units. Overcrowding is bad for a landlord’s bottom

line as it increases utility costs, places additional wear and tear on the unit, and leads to conflicts between neighbors. By renting to a Section 8 tenant, you will not be faced with overcrowding. The housing authority restricts the number of individuals allowed in the unit according to the number of bedrooms in the unit, and by basing a Section 8 tenant’s rent portion on their income, the tenant does not need to add additional people to the unit in order to afford the rent.

5

Free Periodic Unit Inspections Have you ever had a tenant not report a minor problem and it turned into costly repair? Under the Section 8 program, the housing authority conducts periodic unit inspections. Usually, the repairs requested by the

2

Protection from Tenant Financial Losses What happens when your tenant loses his job and cannot afford the rent? You have to go through an expensive eviction process, which will lead to more lost rent, right? Not if your tenant is receiving a Section 8 rental subsidy. When a Section 8 tenant’s income decreases, the housing authority’s portion increases to cover the loss of income. This provides you and the tenant with a valuable form of insurance against tenant income losses.

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housing authority are minor and related to routine maintenance. However, the inspection can reveal a problem in its early stages, such as a small roof leak, minor plumbing issue, or termite problem, before significant damage is done. Of course, the Housing Authority’s inspection does not replace the landlord’s responsibility to oversee the condition of the unit throughout the tenancy.

6

Incentive for Tenant Lease Compliance Eviction is costly and problem tenants can harm your bottom line in other ways. Each Section 8 tenant must comply with a list of family obligations in order to remain eligible for assistance. Family Obligations is the tenant’s contract with the housing authority which includes assurance that the family will not commit any serious or repeated violations of the lease. To increase tenant compliance, most housing authorities provide counseling,

48 | RentalOwner March 2018

warnings or reminders to tenants who have received notices from their landlords and are at risk of eviction. If it is proven that a tenant violated their lease, the tenant may be terminated from the Section 8 program. Therefore, Section 8 tenants have a lot more to lose in an eviction and are motivated to be good tenants.

7

Safeguard Against Lost Rent during Eviction Unfortunately, not every tenant (Section 8 or otherwise) will live up to their lease agreement and you will be forced to evict. If this occurs with a Section 8 tenant, the housing authority will continue to pay the housing authority’s share of the rent throughout the eviction process until the date the tenant moves out or is locked out. Competitive Rents The housing authorities want to expand housing opportunities for Section 8 participants where- ever possible. This means the housing authority

8

may pay up to market rent when comparable rents exist in the neighborhood and the tenant’s rent portion is affordable. There are no caps on rent increases for Section 8 tenants, as long as comparable rents continue to exist in the neighborhood. If you are not yet convinced that the Section 8 program can improve your bottom line, a number of southern California housing authorities offer a range of extra services and incentives to Section 8 landlords, such as signing bonuses, free educational workshops, payment of damages exceeding the security deposit, payment of rent to hold vacant units, and payment of tenant security deposits. Check with your local housing authority to find out what they have to offer. About CAHA: The California Association of Housing Authorities (CAHA) is a statewide association representing over sixty-five housing authorities. CAHA’s purpose is to meet the needs of the 395,000 subsidized tenants by advocating on behalf of our agencies in both California and Washington, D.C. CAHA is actively involved in all aspects of affordable housing finance, rental management issues, and housing and land use law. CAHA closely follows the programs and policies of State housing agencies and the federal HUD budget. The Southern California Chapter of CAHA has formed a Landlord Outreach Committee to inform and educate property owners and managers about the Housing Choice Voucher Program.


March 2018 RentalOwner | 49


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Director y 5150 Baltimore Dr at the Crossroads | Euston Management..........(858) 793-8899 899 Kettner..........................(619) 702-0655 A ADD Realty, Inc.................. (619) 232-6811 All Points Real Estate........ (619) 298-7724 Alliance Investment Corp..(858) 597-4900 Antelope Ridge | Sentinel Real Estate....... ............................................. (951) 672-8181 Arbor Terrace.................... (619) 293-3612 Arbors at California Oaks Apartment Homes................................. (951) 461-3264 Ariva Apartments...............(858) 496-0400 Ascent Real Estate................ 858-551-9600 Asset Property Management...................... ............................................. (858) 560-9363 Avion at Spectrum | Greystar..................... ..............................................(858) 277-9191 Award Property Mgmt..... (619) 471-1755 B Barone Galasso & Associates, Inc............... ..............................................(619) 236-9353 Benson Properties............. (619) 977-0622 Berkshire Communities....(408) 614-5587 Bob Cota Realty................. (619) 465-9934 Brennan...............................(619) 281-2704 Brentwood Management Co....................... ............................................. (619) 220-8595 Bridge Property Management................... ............................................. (801)-716-5795 Brycorp, Inc....................... (619) 920-7174 C Cambridge Management Group, Inc......... ..............................................(760) 690-3949 Canyon Rim | Fairfield Residential............ ............................................. (858) 672-2001 Canyonwood...................... (619) 501-2838 Capella at Rancho Del Oro.(760) 945-1212 Capital Growth Properties, Inc.................. ..............................................(858) 454-8857 Casa Linda Apartments.....(619) 254-9513 Centre City Property Management Company............................. (619) 296-6699 Chase Pacific Property Management and Real Estate Services...........(858) 271-8841 Choice Properties / Point Loma Real Estate................................... (619) 223-4075 City of San Marcos............ (760) 744-1050 City View Apartments | Greystar............... ..............................................(619) 234-0134 Community Research Foundation, Inc..... ............................................. (619) 275-0822

D Dakota| Fairfield Residential...................... ............................................. (951) 926-8200 Delta Property Management...................... ............................................. (619) 465-5851 Douglas Allred Company.. (858) 793-0202 Dylan Point Loma|Greystar.(760) 612-9172 E Eagle Glen Apartments......(951) 461-4565 Eastman Investment..........(619) 295-5020 Essel Manager, Inc............ (619) 239-4300 Euston Management..........(858) 793-8899 EV Lofts................................(619) 452-2892 F Fairfield Residential Company LLC........... ..............................................(858) 457-2123 FBS Property, AMO .......... (619) 286-4721 FDC Management, Inc...... (714) 685-7000 G Gables Residential Corporate..................... ............................................. (858) 684-3601 Gables Residential Corporate Office.......... ..............................................(858) 684-3601 Greystar Real Estate Partners.................... ............................................. (602) 522-1200 Griswold Real Estate Mgmt., Inc................ ............................................. (858) 597-6100 H H.G. Fenton Company........ (619) 400-0120 Hanken, Cono, Assad & Co..(619) 698-4770 Harprop, Inc........................ (650) 941-6900 Heartland Associates Inc... (619) 462-2082 Hillside Terrace.................. (619) 698-2000 Homes Management, ATS Homes, Inc......... (760) 432-4663 Horizon Properties Management Service... (619) 482-3054 Humphreys Residential..... (619) 865-0389 I IIMT Sorrento Valley........ (858) 530-2100 Income Property Advisors Inc................... ............................................. (619) 302-0363 Integrity Plus Property Management....... ..............................................(619) 546-4999 Interfaith Housing Assistance Corporation........................ (619) 668-1532 Investors Property Management Group.. ............................................. (760) 967-4764 J JJHB California Properties, LLC.................. ............................................. (760) 722-6421 Johnston Property Management, Inc....... ............................................. (760) 944-0703 JS Tamers............................(619) 403- 5567 K Kevin Robinson................... (619) 265-5859 Kleege Enterprises............. (858) 481-3081 L L.E.W. Management.......... (619) 440-8915 La Haye Enterprises, Inc.. (619) 444-0190

Land Trek Property Management............. ..............................................(760) 758-6000 LBK Management Services (Rancho Hills Apts.)................................... (760) 727-0030 Lincoln Military Housing. (858) 874-8100 M Margarita Summit | Euston Management ..............................................(951) 676-1921 Mariner's Point Holdings LLC.................... ..............................................(858) 350-2564 Maya Linda Apartments... (858) 566-5350 McLain Properties..............(760) 434-6161 Melroy Asset Management.(858) 483-5111 MG Properties.................... (858) 658-0500 Mira Bella Apartments | Simpson Property Group.................. (858) 560-5720 More Property Management...................... ............................................. (858) 514-8201 N Noah Realty.........................(858) 504-0416 O OOcean Breeze Apartments | Greystar..... ..............................................(619) 428-3369 Ottman Properties BC; LTD. a British Columbia Canada Corporation................... ............................................. (415) 398-3010 P Pacific Commercial Management, Inc...... ............................................. (858) 450-6886 Parkdale Apartments | Norco Mgmt. Corp. ..............................................(760) 737-9017 Pasas Properties, Inc..........(619) 607-7560 Pathmark Properties........ (858) 578-6431 Pedro Ferreira.................... (619) 224-0306 People Helping Others Prop. Mgmt.......... ............................................. (619) 282-5400 Pierside | Greystar..............(949) 202-3991 Pinnacle Property Management Service LLC....................................... (949) 250-5302 Prime Group| Coral Bay Park & Canyons.. ..............................................(619) 276-1188 Professional Real Estate Management...... ............................................. (619) 297-7736 R R & V Management Corporation.................. .................................................(619) 285-5500 R. A. Snyder Properties, Inc........................... .................................................(619) 297-0274 REC Properties| PeĂƒÂąasquitos Point Apts.... ................................................ (858) 484-5047 Red House Property Management............... ................................................ (858) 755-3031 Rehmann Realty Group....... (619) 440-5669 RG Investment Real Estate Services Inc...... ................................................ (858) 268-5004 Rohn Properties Management...................... ................................................ (619) 990-7433 Rolling Hills Gardens........... (619) 482-7583 S S & D Property Management, Inc................. .............................................. (619) 640-7530 S. Wilson Management...... (760) 788-3995 March 2018 RentalOwner | 51


San Diego Housing Commission................... .............................................. (619) 578-7531 San Diego Properties and Management...... .............................................. (619) 232-9643 San Diego Realty Services. (619) 713-1044 Sardo Properties.................. (619) 405-9418 SCCC JRD Investments........ (858) 724-0220 Sea West Property Management.................. ............................................... (760) 452-2900 Seapoint Properties, Inc.... (858) 866-5636 Silberrad, Inc....................... (619) 295-4686 Solaire................................... (949) 945-3499 South Bay Community Services.................... .............................................. (619) 420-3620 St. Vincent de Paul A/P..... (619) 840-1442 Sterling Alvarado............... (619) 286-3990 Strat Prop Management, Inc......................... .............................................. (619) 295-2211 Sun An Sea Property Mgmt........................... .............................................. (619) 298-4160 SunRidge Properties, Inc.. (858) 578-3600 Sunrise Management Company AMO.......... ............................................... (858) 517-8777 Sunset View Apartments... (760) 433-2900 SVN Asset Advisory Group.(858) 452-9100 T Team Bourda Incorporated.(858) 279-6265 Terraces at La Jolla Village | Greystar.......... ............................................... (888) 924-1297 Thatcher Properties, Inc... (619) 286-4250 The Gardens 96 LLC............. (858) 278-5862 The Helm Management..... (619) 589-6222 The Lofts at 655 Sixth | Greystar................... ............................................... (619) 238-2445 The Lofts at 677 Seventh | Greystar............. ............................................... (619) 696-8096 The Lofts at 707 Tenth | Greystar................. ............................................... (619) 525-9945 The Premiere Residential, LLC...................... .............................................. (858) 455-7711 The Summit at Point Loma.(619) 223-1390 The Terraces Apartments at Escondido...... .............................................. (760) 735-5140 Torrey Pines Property Management........... .............................................. (858) 454-4200 Trinity Property Consultants........................ .............................................. (949) 299-0812 Tuscany Hills Apartments | Euston Management........................ (760) 744-9339

Willin Properties............... (619) 298-0500 Winn Residential................(559) 435-3434 Z Zimmerman Property Management......... ..............................................(619) 546-5361 ZVK Corporation............... (619) 239-7400

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Director y

Grand Design Kitchens......................... (760)-789-0992

Cabinet Refacing & Installation

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Developer of Apartments

OliverMcMillan Foster LLC.................. (619) 321-1111

Drain & Sewer Cleaning

Bill Howe Plumbing, Inc....................... (619) 286-6348

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Electrical Contractors

1031 Exchange Services, & Trust Services

Carbon Monoxide Alarm Compliance

Electronic Key Access

Accounting

Carpet Cleaning

Kole Realty Inc..........................................(858) 848-4274 Encore Partners LLP..............................(858) 549-9410

Advertising & Marketing

Apartments.com.................................... (888) 658-7368 Conversion Logix...................................(866) 297-4914 ForRent.com...........................................(800) 344-2295 RentPath................................................. (858) 220-8521 Zillow Group Rentals.............................(206) 757-4830

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AJW Facilities and Construction..........(858) 429-5641

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Appliance Warehouse of America...... (619) 750-9533

Appliance Parts & Repair

Appliance Parts Company.....................(480) 755-5540

Appliance Sales

Expressions Home Gallery................... (800) 550-4227 R & B Wholesale Distributors, Inc...... (909) 230-5400

Asphalt & Asphalt Maintenance

AMS Paving, Inc......................................(858) 880-6133 Apache Asphalt & Seal Corp................ (760) 598-8855 Aztec Paving, Inc................................... (619) 465-9813 George W. Weir Asphalt Const., Inc... (760) 746-0232

Attorneys-At-Law

D'Egidio Licari Townsend & Shah.......(619) 550-3011 Fast Eviction Service..............................(800) 686-8686 Heinz & Feinberg.................................. (619) 238-5454 Heys & Cox, Attorneys at Law..............(619) 595-4890 Kimball, Tirey & St. John LLP.............. (619) 234-1690 Todd A. Brisco & Associates, APC....... (714) 634-2814

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Pacific Backflow Company, Inc........... (760) 639-4000

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Carpet Sales & Flooring

America's Finest Carpet Company..... (800) 888-1568 Bonded Inc............................................. (858) 576-8400 G. B. Sales................................................ (858) 571-3600 Interior Logic Group............................. (858) 496-5222 J & C Carpet Company.......................... (619) 498-1424 Sid's Carpet Barn, Inc........................... (619) 477-7000 Turnaround Solutions..........................(858) 761- 4451

Cleaning & Janitorial Services

California Office Maintenance, Inc..... (858) 513-2767 Cleanology Housekeeping Personnel Service.............. ................................................................. (619) 281-2532 Pacific Coast Cleaning, Inc................... (858) 565-1603 Pegasus Building Services.....................(858) 444-2290 Suite Cleaning.........................................(619) 434-9961 Sunset Commercial Services............... (619) 252-4999

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All Valley Washer Service.................... (800) 247-1100 Coinmach Corporation......................... (800) 954-9000 PWS The Laundry Company................ (858) 560-6969 WASH Multifamily Laundry Systems. (858) 279-1234 Washtek, Inc.......................................... (760) 735-2495

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Fast Eviction Service..............................(800) 686-8686 Kimball, Tirey & St. John LLP.............. (619) 234-1690

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America's Finest Carpet Company..... (800) 888-1568 Bonded Inc............................................. (858) 576-8400

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Fast Eviction Service..............................(800) 686-8686 Kimball, Tirey & St. John LLP.............. (619) 234-1690

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American Bathtub Refinishers............ (619) 265-9200 Bath Fitter.............................................. (619) 447-2000

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The Phoenix Staffing.............................(858) 799-0665

CBRE.........................................................(858) 449-9484 Chase Commercial Term Lending...... (619) 464-0573 Edward Jones..........................................(619) 660-9060 Inter Capital Network............................(844) 938-6333 Point Loma Credit Union..................... (858) 243-7471 Revolution Financial Management.....(619) 721-3621 Woodbury Financial..............................(619) 559-8164

Approved Contractor Inc......................(619) 933-8306 Generation Contracting & Emergency Services, Inc.. . ..................................................................(858) 679-9928 Hersum Construction Inc.................... (858) 373-5900 McMillin Contracting Services........... (619) 401-7000 OneSource San Diego............................ (858) 228-7036 Primeco Construction...........................(760) 390-3189 Triskell Restorations, Inc......................(951) 676-1001 Workright Property Services Inc........ (858) 751-6312

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Community Catalysts of California.....(858) 292-2020

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American Technologies Restoration.. (858) 530-2400 BELFOR USA Group, Inc........................ (858) 847-9886 Bonded Inc............................................. (858) 576-8400 Hersum Construction Inc.................... (858) 373-5900 Orange Restoration................................(858) 836-2415 Pinnacle Services...................................(858) 737-6317

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American Bathtub Refinishers............ (619) 265-9200 Bill Howe Plumbing, Inc....................... (619) 286-6348 Calbath.................................................... (949) 263-0779

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Innovative Pest Solutions ....................(800) 871-9878 Lloyd Pest Control................................. (800) 570-2847

Concrete Pavers

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Community Controls............................ (801) 508-8672

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San Diego Private Bank.........................(858) 519-2987 Silvergate Bank.......................................(858) 202-0508 American Bathtub Refinishers............ (619) 265-9200 Citiwide Restoration..............................(858) 231-2801

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AJW Facilities and Construction..........(858) 429-5641 Southern Cross Property Consultants.(858) 395-8657

Data Capturing Software

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Deck Coating

Life Deck/Pacific Pebbles..................... (619) 262-8600 Medrano Co.............................................(619) 264-3434

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Citiwide Restoration..............................(858) 231-2801 Generation Contracting & Emergency Services, Inc.. . ..................................................................(858) 679-9928 Hersum Construction Inc.................... (858) 373-5900

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Bonded Inc............................................. (858) 576-8400 Floors For Rentals..................................(619) 316-1390 Resource Floors, Inc. .............................(858) 444-1260 Seamless Flooring, LLC..........................(858) 257-2586 Shaw Industries, Inc..............................(619) 886-2179 Turnaround Solutions...........................(858) 761-4451 Urban Surfaces.......................................(951) 738-9301 Eric Drost.................................................(909) 256-0090

Designer Quartz......................................(858) 775-6446

March 2018 RentalOwner | 53


Furniture Rentals

Brook Furniture Rental........................ (858) 271-0107 Cort Furniture Rental........................... (858) 549-0800 Eric Drost.................................................(909) 256-0090

Furniture Sales

Crowning Touch Installations..............(760) 224-4555

Landscapes USA......................................(619) 458-8055 Liberty Landscaping, Inc.......................(951) 683-2999 M. C. Contracting Service.................... (619) 282-3083 New Way Landscape and Tree Service.(858) 505-8300 Pacific Green Landscape, Inc............... (619) 390-9962 So Cal Tree Care, Inc............................. (888) 706-8733

Leak Detection

Garage Door and Repairs

Garage Door Medics...............................(619) 704-1483

Bill Howe Plumbing, Inc....................... (619) 286-6348 Cable, Pipe & Leak Detection, Inc....... (619) 873-1530

Gates

LED Lighting

General Contractors

Lenders

Controlled Entry Specialists, Inc........ (619) 670-8100 FSI Construction.....................................(972) 880-5171 Generation Contracting & Emergency Services, Inc.. . ..................................................................(858) 679-9928 Har-Bro Emergency Services & Restoration............... . ..................................................................(619) 398-0200 Hersum Construction Inc.................... (858) 373-5900 Larry O'Dell Construction.................... (619) 501-5252 M. C. Contracting Service.................... (619) 282-3083 McMillin Contracting Services........... (619) 401-7000

The Energy Smiths.................................(858) 717-9523 Chase Commercial Term Lending...... (619) 464-0573 Luther Burbank Savings....................... (619) 405-9961

Locksmith

Mr. Rekey Locksmith............................ (619) 234-5397 The Flying Locksmiths San Diego........(858) 877-9330

Maintenance & Repair

Gifts

Suzie's Gourmet Gifts............................(858) 449-3900

Generation Contracting & Emergency Services, Inc.. . ..................................................................(858) 679-9928 Larry O'Dell Construction.................... (619) 501-5252 PCC Trip Hazard Removal.....................(760) 658-6116

Heating & Air Conditioning

Maintenance Supply

Eagle Paving........................................... (858) 486-6400

Pest Control

Corky's Pest Control............................. (800) 901-1102 Dewey Pest Control................................(760) 744-3173 Innovative Pest Solutions ....................(800) 871-9878 Lloyd Pest Control................................. (800) 570-2847 Pestgon Inc............................................. (760) 724-8100 Western Exterminator Co.....................(714) 517-9000

PGS

AEI Corporation......................................(949) 474-3070

Plumbing

ASAP Drain Guys & Plumbing..............(760) 721-2904 Bill Howe Plumbing, Inc....................... (619) 286-6348 Colepepper Services..............................(619) 838-1322 Emory Plumbing.....................................(858) 483-6880 Mega Western Sales...............................(310) 323-7900 Pacific Drain and Plumbing................. (760) 436-8600 Plumber Tom Corp.................................(619) 403-5695 Workright Property Services Inc........ (858) 751-6312

Plumbing Fixtures

Ferguson Enterprises............................ (888) 334-0004

Pool Furniture

Texacraft ............................................... (800) 327-1541

Bill Howe Plumbing, Inc....................... (619) 286-6348 Sam's Heating and Air Conditioning, Inc...................... ................................................................. (619) 697-9824

HD Supply............................................... (760) 809-1470 The Home Depot.....................................(619) 573-2039 Wilmar ....................................................(909) 203-9801

Pool Maintenance & Refacing

Housing & Redevelopment

Market Research

Printing Services

Human Resources

Mold Inspections & Remediation

Property Management

Volunteers of America..........................(619) 444-1422 San Diego Employers Assoc................. (858) 505-0024

Insurance

D&S Insurance & Financial Services...(619) 279-6443 Farmers Insurance McWhirter Agency......................... ..................................................................(619) 463-7320 Jose Aroeste Farmers Insurance Agency....................... ..................................................................(858) 746-5353 North County Insurance.......................(760) 745-9511 Renters Legal Liability.......................... (801) 928-7015 Snapp & Associates Insurance Services, Inc................. ..................................................................(619) 908-3100 State Farm Insurance - Rick Wiese Agency.................. ................................................................. (619) 293-7211 State Farm Insurance- Hollie Allen.....(619) 482-8800 Willis Insurance Services of California.858-678-2121

ALN Apartment Data, Inc......................(800) 643-6416 American Technologies Restoration.. (858) 530-2400 Bill Howe Plumbing, Inc....................... (619) 286-6348 Citiwide Restoration..............................(858) 231-2801 Generation Contracting & Emergency Services, Inc.. . ..................................................................(858) 679-9928 Hersum Construction Inc.................... (858) 373-5900 VM3 Environmental Inc........................(760) 273-9728

Moving Services

Pack It Movers........................................(619) 305-6972 Priority Moving..................................... (858) 689-2525 Republic Moving & Storage................. (619) 591-0070

Mystery Shopping

Gardner Outdoor and Pool Remodeling........................ ................................................................. (619) 593-8880 PostNet Ca260.........................................(619) 501-0869 Wakeland Housing & Development... (619) 235-2296

Property Management Personnel

BG Multifamily.......................................(619) 379-7874 Career Strategies................................... (619) 640-2250 Go-Staff, Inc........................................... (858) 292-8562 Link Staffing Services............................(858) 874-3334 NPM Staffing.......................................... (619) 804-2554

Property Management Software

AppFolio................................................. (866) 648-1536 Entrata.................................................... (949) 281-7293 Yardi Systems........................................ (805) 699-2040

Ellis, Partners in Management Solutions...................... ................................................................. (972) 256-3767

Rain Gutters

Insurance Adjuster

Online Payment

Real Estate

Internet Advertising Service

Paint Manufacturers & Supplies

The Greenspan Co./Adjusters International................ ..................................................................(760) 405-4139 Apartments.com.................................... (888) 658-7368 WebListers LLC...................................... (800) 784-2155

Internet Marketing

ApartmentSEO........................................(562) 448-8735

PayLease, LLC......................................... (866) 729-5327 PayRent.com...........................................(619) 247-6139 Dunn-Edwards Corporation................ (619) 884-3866 Sherwin-Williams Co............................ (858) 496-8925 Vista Paint Corporation....................... (619) 277-6778

Painting

Aztec Landscaping Inc.......................... (619) 464-3303 DAPA Janitorial Services.......................(619) 221-9292 SeaCrest Services...................................(858) 452-3232

CertaPro Painters.................................. (760) 580-3091 Citiwide Restoration..............................(858) 231-2801 Done-Rite Painting................................ (619) 977-0241 Dynamix Painting, Inc.......................... (760) 787-0269 General Coatings Corporation............ (858) 587-1277 Jana Harris Painting Inc....................... (619) 917-9037 Pilot Painting and Construction..........(714) 229-5900 Pro-Tech Painting Company............... (858) 527-0200 Truline Painting Inc.............................. (619) 663-5878

Kitchen Remodeling

Parking Enforcement

Internet Service Provider

AT&T Connected Communities.......... (619) 221-5812 Cox Communications-San Diego Accts.(858) 836-7582

Janitorial Services

Hersum Construction Inc.................... (858) 373-5900 McMillin Contracting Services........... (619) 401-7000

Landscape Maintenance & Service

A Plus Tree Care, Inc..............................(866) 815-2525 Aztec Landscaping Inc.......................... (619) 464-3303 Bemus Landscape, Inc...........................(760) 497-9625 Christian Landscape Company.............(619) 291-8678 LaBahn's Landscaping.......................... (619) 579-9151 Landcare Logic....................................... (858) 560-8555 54 | RentalOwner March 2018

Reliant Parking Solutions.................... (888) 977-6848

Parking Management

Seamless Rain Gutters Inc....................(619) 444-9191 ABI Multifamily......................................(858) 256-7690 ACI Apartments..................................... (619) 299-3000 Apartment Realty Group (ARG)...........(858) 952-1031 Real Property Advisors.........................(707) 573-9273 SVN Vanguard........................................(619) 658-1113 Voit Real Estate Services...................... (858) 453-0505

Refuse Removal

Dependable Disposal & Recycling.......(619) 460-3551 Ruff Doodie Dog Waste Removal, LLC.(619) 289-7833 Valet Living............................................ (813) 248-1327 Waste Management.............................. (619) 596-5100

Renovations & Remodeling

AAA Refinishing Corp........................... (800) 456-1492 Bill Howe Plumbing, Inc....................... (619) 286-6348 Hersum Construction Inc.................... (858) 373-5900 Interstate Restoration Group.............. (714) 978-6400 Larry O'Dell Construction.................... (619) 501-5252 McMillin Contracting Services........... (619) 401-7000

Renters Insurance

Reliant Parking Solutions.................... (888) 977-6848

Assurant.................................................. (760) 936-5757 ePremium Insurance............................ (949) 370-7368

Paver Cleaning

Repiping

Savon Pavers...........................................(951) 813-5093

Paving Maintenance

AMS Paving, Inc......................................(858) 880-6133

Advanced Pipe, Restoration & Repipe.(888) 445-8720 Bill Howe Plumbing, Inc....................... (619) 286-6348


Reputation Management

Slab Leaks

Resident Retention

Smoke Alarm Compliance

Mr. Rekey Locksmith............................ (619) 234-5397

California Sub-Meters...........................(858) 571-8999 Indoor Water Conservation..................(619) 493-4705 Livable......................................................(877) 789-6027 Sustain-Ability Solutions......................(888) 657-7582

Resident Surveys

Smoke Free Housing

Water Damage Restoration

Roofing

Software

SatisFacts Research............................... (866) 655-1490 SatisFacts Research............................... (866) 655-1490 SatisFacts Research............................... (866) 655-1490 A-1 All American Roofing Company.. (858) 537-5177 Commercial & Industrial Roofing....... (619) 465-3737 DILS Roofing & Exteriors..................... (760) 727-6000 Eberhard Benton Roofing Co............... (619) 291-6340 Gorman Roofing Services, Inc..............(602) 663-2107 Montross Companies............................ (949) 855-7807 Premium Roof Services, Inc................ (619) 239-8880 RSI Roofing & Solar............................... (858) 278-7200 Sully-Jones Roofing............................... (800) 611-3110

Security Deposit

Bill Howe Plumbing, Inc....................... (619) 286-6348

American Lung Association..................(619) 297-3901 RealPage, Inc.......................................... (877) 325-7243

Solar

Center for Sustainable Energy.............(858) 244-1177

Submetering / Billing Services

California Sub-Meters...........................(858) 571-8999 Conservice Utility Billing & Mgmt..... (602) 481-7440 Guardian Water & Power......................(619) 201-9708 Minol USA................................................(888) 766-1253

Water Conservation

Bill Howe Plumbing, Inc....................... (619) 286-6348 Bonded Inc............................................. (858) 576-8400 Generation Contracting & Emergency Services, Inc.. . ..................................................................(858) 679-9928 Hersum Construction Inc.................... (858) 373-5900 Restoration Management Company...(858) 935-1170 Servpro of Point Loma..........................(619) 275-2802 SERVPRO of San Diego City SW............(619) 269-5004 Servpro of Sorrento Valley/UTC & La Mesa/Lemon Grove....................................................... (858) 527-1144

Water Heaters

Bill Howe Plumbing, Inc....................... (619) 286-6348

Assurant Specialty Property............... (760) 936-5757 DepositIQ................................................ (877) 684-4039

Telephone Services

Web Services

Security Guard Patrol

Tenant Screening

Window Coverings

Bald Eagle Security Services, Inc........ (619) 230-0022 City Wide Protection Services, Inc..... (619) 938-2333 Signal 88 Security of San Diego.(619) 363-SAFE (7233)

Security Services

Cox Communications-San Diego Accts.(858) 836-7582 Moco Inc................................................. (800) 814-8213

Termite Control & Repair

Best Rate Repair.....................................(619) 229-0116

Towing Services

California Safety Agency...................... (866) 996-6990 City Wide Protection Services, Inc..... (619) 938-2333 JDS Security............................................ (619) 781-8694 Kastle Systems........................................(949) 363-3526 Security First......................................... (619) 243-3992

C + D Towing, Inc....................................(619) 463-8697 Expedite Towing....................................(619) 255-7179 Western Towing.....................................(619) 295-6577

Security Systems

Bay Alarm Company..............................(858) 205-7223

Sewer & Drain Line Video

Bill Howe Plumbing, Inc....................... (619) 286-6348 Cable, Pipe & Leak Detection, Inc....... (619) 873-1530

Resident360.............................................(855) 360-9327 Bonded Inc............................................. (858) 576-8400 G. B. Sales................................................ (858) 571-3600 Specialty Apartment Supply............... (877) 630-2275

Window Washing

Horizon Professional Window Cleaning, Inc.............. ................................................................. (858) 248-1870

Windows

Trauma Scene Clean Up

Bio-One San Diego....................................858-939-9985

Milgard Manufacturing - Temecula... (951) 334-1584 Newman Replacement Windows........ (760) 438-8080 Western Window Sale & Install.......... (858) 569-5091

Tree Services

Wood Damage Repair

Arborwell................................................ (888) 969-8733 Aztec Landscaping Inc.......................... (619) 464-3303 So Cal Tree Care, Inc............................. (888) 706-8733

Best Rate Repair.................................... (619) 229-0116

March 2018 RentalOwner | 55


ADVERTISER INDEX advertising 52 Union-Tribune 619-718-5131

damage restoration 55 Hersum Construction 858-373-5900

property management 34 Harland Property Management 858-367-0343

air duct cleaning 5 Bonded Carpet 800-734-6801

deck coatings & waterproofing 23 Medrano 619-264-3434 38 Pacific Coast Construction & Water Proofing 760-298-3170

refuse removal 33 Dependable Disposal 619-460-3551

appliance sales IFC Ferguson Enterprises, Inc. 619-595-5600 banks IBC Chase Multifamily Lending 619-464-1597 619-464-0573 50 Umpqua 949-517-0505 bathroom remodeling 40 3 in 1 Bathtub and Kitchen Refinishing 800-516-7299 44 American Bathtub Refinishing 619-265-9200 bathtub liners 44 American Bathtub Refinishing 619-265-9200 bathtub refinishing 40 3 in 1 Bathtub and Kitchen Refinishing 1-800-516-7299 44 American Bathtub Refinishing 619-265-9200 broker/real estate 12 Terry Moore 619-889-1031 22 Real Property Advisors, Inc 760-815-4124 carpet cleaning 5 Bonded Carpet 800-734-6801 carpet sales 5 Bonded Carpet 800-734-6801 coin operated laundry 8 PWS Laundry Services 800-307-1234 10 Wash Multifamily Laundry 800-777-1484 concrete services 7 Ram Jack Pacific 619-726-0052

56 | RentalOwner March 2018

drawers 35 The Drawer Depot 619-873-4240 electrical contractors 15 Kennedy Electric 619-464-6568 energy & utilities 42 SDG&E 800-644-6133 foundation repair 7 Ram Jack Pacific 619-726-0052

termite Control 20 Lloyd Pest Control 800-223-2847 towing 39 Western Towing 619-297-8697 water heaters 32 ASAP Drain Guys and Plulmbing 619-581-2127 IFC Ferguson Enterprises, Inc. 619-595-5600 windows 46 Newman Replacement Windows 619-677-6511 760-764-4553

evictions 50 FastEvic.com 800-686-8686 kitchen refinishing 40 3 in 1 Bathtub and Kitchen Refinishing 1-800-516-7299 insurance 33 Scott Held Insurance Brokers 858-332-2220 paving 18 AMS Paving 858-880-6133 pest control BC Corky's Pest Control 800-901-1102 XX Innovative Pest Solutions 800-871-9878 20 Lloyd Pest Control 800-223-2847 plumbing 32 ASAP Drain Guys and Plumbing 619-581-2127 23 Bill Howe Plumbing, Heating & Air Conditioning Inc 800-Bill Howe

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Apartment loans done right. Chase is known for our fast, efficient loan processing and low fees. It’s what has made us #1 in multifamily lending nationwide. With great rates, low fees and a deep understanding of the local market, our team gets apartment loans done right. Call me today to learn how we can put our resources to work for you. Kristy Blair, CCIM Client Manager SDCAA Board of Directors (619) 464-1597 kristy.blair@chase.com Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. All rights reserved. #1 claim based on 2017 FDIC data. ©2018 JPMorgan Chase & Co. All rights reserved. Chase is a marketing name for certain businesses of JPMorgan Chase & Co. and JPMorgan Chase Bank, N.A. Member FDIC. 287942


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Corky’s technology delivers the best in tracking, monitoring and exterminating pests. Our commercial service utilizes custom software and bar code technology to provide our customers with account data accessible online anytime, anywhere. Go with a reliable company. Call Corky’s today for a free commercial consultation and estimate.

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LANDSCAPE PLANT TREATMENTS

RentalOwner Magazine  

March 2018

RentalOwner Magazine  

March 2018