Rental Advisor

Are You Prepared?

San Diego Source of Income Discrimination Ordinance Is Here

July 2019

SCRHA 5675 Ruffin Road, Suite 310 San Diego, CA 92123

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CONTENTS

Industry Voices

July 2019

7 Are You Prepared?

Molly Kirkland, SCRHA New Legislation / Operations

16 Apartment Marketing Strategies

Rebecca Reichert, Conversion Logix Marketing

21 Video Doorbells for Residential Landlords

45 How To Hire A Contractor

21 Retirement on Steroids

45 Are You Ready For It?!

It’s Budget Season!

Jamie Sternberg, Esq., Kimball, Tirey & St. John LLP Operations Terry Moore, CCIM Finance

In Every Issue 3 4 11 13 47

President’s Message Executive Director’s Message Regional Legislative Update Capitol News Travel Program

Etta Smith, Generation Contracting & Emergency Services Operations

Danielle Munoz, Regional Vice President at Sunrise Management Finance

Use A Member First

51 Business Directory: Property Management Companies 53 Business Directory: Supplier Members Search the Online Business Directory at socalrha.org.

2019 OFFICERS

President Scott Cook, CPM, SVN Asset Advisory Group President Elect Lucinda Lilley CPM, GRI, FBS Property Management, AMO Vice President Robin Duma, CAM, HG Fenton Company Secretary Nichole M Lawhon CAM, NALP, Apartments.com Treasurer Kendra Bork, ARM, Cambridge Management Group, Inc. Legislative Chair John Modlin, Independent Owner Immediate Past President Christian Davis, JPI

2019 DIRECTORS

Aiesha Blevins, Alliance Residential Melissa Deen, Sunrise Management Company AMO Mark Feinberg, Heinz & Feinberg Todd Henderson, Independent Owner Shannon Kelly, Independent Owner Jay Lopeman, CAS, BG MultiFamily Gail Miller, CPM, Lincoln Military Housing Athan Ranglas, R & V Management Abigail Rex, CPM, ARM, American Asset Management Kurt Sullivan CSM, Douglas Allred Company

HONORARY LIFE ADVISOR G. Wesley Harker

Rental Advisor

MAGAZINE STAFF Publisher Alan Pentico, CAE, Executive Director Managing Editor Olivia Galvez, Director of Operations Editor Lindsey Lee, Marketing Coordinator Design & Layout Marc Shanahan EDITORIAL ADVISORY BOARD Melissa De Marco, FBS Property, AMO-Chair Melissa Deen, Sunrise Management Company, AMO-Vice Chair Norman Cullen, CULTR 1, LP Sarah Hoverson, Livable Abbey Schneeloch, Stonewall Properties Inc. Etta Smith, Generation Contracting & Emergency Services, Inc. Karen Trapane, Forensic Analytical Consulting Services (FACS) DeAnna Wilson, Conversion Logix ASSOCIATION STAFF Alan Pentico, CAE Executive Director apentico@socalrha.org 858.278.8070

Olivia Galvez Director of Business Operations/Operational Advice ogalvez@socalrha.org 858.751.2217 Maria Riley Director of Events and Education mriley@socalrha.org 858.751.2209 Molly Kirkland Director of Public Affairs/Operational Advice mkirkland@socalrha.org 858.751.2200 Mike Nagy Public Affairs Manager mnagy@socalrha.org 858.751.2214 Kim Zebroski Member & Administrative Assistant kzebroski@socalrha.org 858.751.2220 Lindsey Lee Marketing Coordinator llee@socalrha.org 858.751.2218 Tanya Sprague Membership Development Specialist tsprague@socalrha.org 858.751.2208

Front Cover Photo Credit

Southern California Rental Housing Association Rental Advisor Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the Southern California Rental Housing Association (SCRHA). The magazine is published monthly and is provided to Southern California Rental Housing Association members only. The views expressed in these articles are the authors's and do not necessarily represent those of the Southern California Rental Housing Association or SDMHC. All rights reserved. Materials may not be reproduced or translated without prior written permission by the publisher. Contact the Southern California Rental Housing Association at 858.278.8070 or visit socalrha.org for more information.

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Our Address

Southern California Rental Housing Association 5675 Ruffin Road, Suite 310, San Diego, CA 92123 San Diego Office: 858.278.8070 Toll Free: 888.762.7313 Fax: 888.871.5229 socalrha.org

Advertising - We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

CONTRIBUTE: Educational articles in Rental Advisor Magazine must be between 500-800 words, include a byline of the author, and a final paragraph with contact information. Deadline is the 10th of the month before publication. Submit to publications@socalrha.org.

ADVERTISE: Contact Marlen Descargar at 858.751.2219 or mdescargar@socalrha.org for advertising information, including rates, production specifications, and print deadlines.

Scott Cook

2019 President Southern California Rental Housing Association

I

hope you are keeping up with the new changes and what’s happening with the Southern California Rental Housing Association. More changes are in store as we continue in our outreach to all members in our territory.

In June, we held a series of events and meetings in Murrieta. The response was a great start, but we will continue to intensify our outreach to bring in more members and increase member involvement in the Riverside and Imperial territories.

• We had our Legislative Update where 20 members and non-members attended to learn more about issues happening in Riverside cities and at the state level.

• The response to our first networking Mixer in Riverside at Inland Wharf Brewery that I attended was amazing. We had around 45 members and guests attend.

• We hoped to meet with Murrieta Mayor Kelly Seyarto, but he had to cancel the meeting at the last moment to handle an unexpected matter.

But, we have rescheduled the meeting and will be introducing our Association as a valuable resource.

This is just the beginning. We will expand our contacts throughout the Association’s entire region by organizing more events and classes. We plan to hold another Association Mixer and another Legislative Update in the Riverside County region later this year and hope to exceed the attendance of members and guests attending our events. We will expand our communications and participate in more activities outside of the Association.

It is our members who make the Southern California Rental Housing Association effective. So, if you do business in Imperial or Riverside territories or have contacts, clients, colleagues in the rental housing industry in those areas who are not members of the Association, invite them to our events and introduce to our members.

Don’t hesitate to contact the Association if you have an idea for an event, a venue to hold an activity, or a relationship with an elected official who represents you in the Riverside and Imperial territories. Please contact the Association if you know or would like to meet an elected official in your area, whether it be Imperial, Riverside, or San Diego, staff will contact you to invite you to those meetings.

As a member, you should never underestimate your role in the Association or in their community. Your participation is far more important than you might expect – whether it is your first time, tenth time, or fiftieth time participating in an activity, event, or government hearing. With more people becoming engaged in their communities, your participation is necessary and vital to protect our industry and ensure the voice of the rental housing industry is heard.

The value of your membership is what you invest in it. I strongly encourage members to start getting involved and that members encourage their contacts too. Visit the Southern California Rental Housing Association website at www.socalrha.org or call the Association at (858) 278-8070 for membership.

Be on the lookout for upcoming announcements for the mixer and other events in our print and electronic communications and social media. Follow us on Instagram, Facebook, LinkedIn and Twitter – get your colleagues to follow us as well.

July 2019 socalrha.org | 3

Alan Pentico, CAE

Executive Director Southern California Rental Housing Association

C

alifornia is mired in its own vicious cycle, tumbling over and over again in a washing machine destined to fulfill its self-inflicted prophecy. Unfortunately, millions of Californians are caught in that spin cycle with no end in sight. It’s time to stop the vicious cycle and move forward in a new direction to resolve the housing crisis. California’s mental disorder about housing must stop, now.

California will succumb to a death by ten thousand cuts because of its schizophrenic attitude over housing. California immediately must stop cutting itself and stop cutting millions of Californians out from achieving the American Dream by killing bills that stimulate housing construction or passing ones that inhibit it.

We can’t have it both ways by saying we want more housing, but then say you can’t build here, or you can’t build there. We can’t say that we need housing that is affordable, but then add pages of regulations and levy expensive fees so the only homes that are built are luxury apartments, condos or houses.

We can’t cry about the need for housing, then file lawsuits or use other tactics to delay or kill projects.

The decision is simple, California either commits to build more housing or it doesn’t. For the past four decades, California’s message to its workforce has been very loud and clear, “Sorry teachers, sorry first responders, sorry children and grandchildren, we really don’t want to build more homes for you and your families. Go LIVE and WORK elsewhere; go achieve your AMERICAN DREAM in some other state.”

In the last 5 years, the entire San Diego region has struggled to build 10,000 units a year. The region is on pace to issue only 7,500 building permits this year.

SANDAG has stated that the region needs to build at least 12,000 each year units just keep up with existing

population growth. Unless we change our behavior, we’re doomed to continue the status-quo.

We can for now boast about our robust economy and about our low unemployment, but for how long. We see that many Californians, particularly less wealthy ones, are exiting California to live in other states where job opportunities are just as plentiful, but the housing is A LOT cheaper. And, we are seeing businesses moving or expanding their operations to those areas where housing is much less.

We need to support each other by supporting more housing. As an Association representing the rental housing industry, how can we not support more housing?

More housing helps our industry, and it helps our employees find a place to live. More housing generates more sales tax and property tax revenue to fund schools, roads and other public services.

More housing supports small local businesses in our communities and it helps attract and create new ones. Housing creates more jobs, boosts our economy, and elevates our quality of life. More housing gives people and families opportunity to improve their lives.

So, contact your elected officials to support bills and policies that encourage more housing and stop voting for bills that reduce or eliminate those opportunities.

Be an advocate for more housing. Support projects that allow people to live closer to their jobs, support projects for our workforce, support projects that give disadvantaged groups the chance to support themselves. Encourage your colleagues, relatives, clients and employees to be vocal for more housing.

Visit the Southern California Rental Housing Association website at www.socalrha.org or call the Association at (858) 278-8070 to learn more about why housing is critical and how you can get involved.

4 | Southern California Rental Housing Association Rental Advisor July 2019

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San Diego Source of Income Discrimination Ordinance Training Last summer, the San Diego City Council voted to make discrimination in rental housing on the basis of a tenant’s source of income illegal. Source of income is defined to include rental assistance from any federal, state, local, or nonprofit-administered benefit or subsidy program, or any financial aid from any rental assistance program, homeless assistance program, security deposit assistance program, or housing subsidy program. San Diego Housing Commission representatives will be in attendance to answer questions related to the Section 8 program.

The training course will include: • Intent of the ordinance • Basic provisions of the ordinance • Do’s and Don’ts • Basics of accepting Section 8 and the screening process Speaker: Amalea Romero is a staff attorney for the Fair Housing Team at the Legal Aid Society of San Diego.

Amalea’s primary focus has been on education and outreach efforts for San Diego’s new Source of Income Ordinance.

Wednesday, August 21, 2019 9:00 a.m.-12:00 p.m.

5675 Ruffin Rd, Suite 310, San Diego, CA, 92123 FREE for SCRHA Members $25 for Non-Members Sponsorship opportunities are available for this popular class. Email education@socalrha.org for details.

Email education@socalrha.org or call 858.278.8070 for more information.

Register online at www.socalrha.org or fax the form below to 858.278.8071.

Name ______________________________ Company / Member No. ________________ Address ____________________________ City ____________ State ____ Zip _______ Phone No. __________________________ Email ______________________________

Payment Type ___ AMEX ___Discover ___MC ___Visa Card No. ___________________________________ Name on Card _______________________________ Exp.: _______ Security Code: _______ Signature: __________________________________ Select Class Date: ___ 7/11 ___8/21

Cancellation Policy: Cancellations only accepted in writing. Refunds will be granted if received at least 72 hours prior to the seminar, minus a $15 cancellation fee.

Fees are not refunded for cancellations received within 72 hours of the seminar, no shows, late arrivals, and early departures. NO EXCEPTIONS.

6 | Southern California Rental Housing Association Rental Advisor July 2019

Are You Prepared?

By Molly Kirkland, Southern California Rental Housing Association There is nothing like the implementation of a new law to inspire questions. Southern California Rental Housing Association is hosting a series of classes designed to help our members understand the City of San Diego’s Source of Income Discrimination ordinance going into effect on August, 1, 2019.

Our first class was held on February 26, with guest speakers Branden Butler from the Legal Aid Society of San Diego, and several representatives from the San Diego Housing Commission.

With over forty rental housing professionals in the room, it was no surprise that the many attendees stayed an extra hour to learn all they could. Most of the questions centered on the process for approving Section 8 voucher holders, how the process works and how long it takes, the inspection process and more. The Housing Commission shared that it continues to look for ways to streamline processes and is creating an online portal that will allow landlords to enter

information and immediately see if a resident qualifies based on income.

Here's a quick refresher on the City of San Diego ordinance…

In July of 2018, the San Diego City Council adopted the Source of Income Discrimination Ordinance, sometimes referred to as “Mandatory Section 8.”

While the state of California has Source of Income protections, government funded vouchers are not considered a source of income.

However, many local jurisdictions in the state, and in other states, have similar ordinances in place.

In California, cities like Berkeley, Santa Monica, Los Angeles, East Palo Alto, and San Francisco have source of income protections in place. By the way, all of these jurisdictions also have rent control. We should also note that legislation has been introduced at the state and federal level that would add vouchers as source of income.

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Source of income is defined as all lawful, verifiable sources of income, or rental assistance from any federal, state, local, or nonprofit-administered benefit or subsidy program. It also includes any financial aid from any rental assistance program, homeless assistance program, security deposit assistance program, or housing subsidy program, whether paid directly to the program participant, landlord, or representative of either. This includes Section 8 and VASH Vouchers.

Under the ordinance, it is unlawful for any person to do any of the following acts based on a person’s source of income: 1. To refuse to enter into or renew an agreement for tenancy; 2. To interrupt or terminate any tenancy; 3. To falsely represent that a rental-unit is not available for tenancy; 4. To require inclusion in the terms of an agreement for tenancy any clause, condition, or July 2019 socalrha.org | 7

restriction; 5. To restrict a tenant’s access to facilities or services on real property associated with the tenancy, or refuse repairs or improvements to real property associated with the tenancy.

6. To make, print, publish, advertise, or disseminate in any way, any notice, statement, or advertisement with respect to a rental-unit, which indicates discrimination based on a person’s source of income.

7. To use a financial or income standard for entering into or renewing a tenancy that does fails SCRHA Ad - 04-24-19.pdf 1 4/24/2019 4:43:16 PM

to account for any tenant’s or prospective tenant’s entire source of income 8. To use a financial or income standard that fails to account for the aggregate source of income of tenants residing together or proposing to reside together, on the same basis as the aggregate source of income of married persons residing together or proposing to reside together.

Enforcement 1. To file a source of income complaint, an alleged violation must occur on or after August 1,

10% Discount For SCRHA Members!

2019.

2. A person claiming a violation of this law may file an action against a person in a court within one year after discovery of the alleged violation.

3. An aggrieved person may seek an injunction under this section.

4. The court may award monetary damages to an aggrieved person who proves a violation of this Division.

5. If the court determines that a violation occurred during a tenancy, then the court shall award to the individual whose rights are violated three (3) times the amount of one month’s rent that was being charged for the rental-unit at the time of violation.

6. If the court determines that a violation occurred prior to a tenancy, then the court shall award to the individual whose rights are violated three (3) times the amount of one month’s rent that the landlord advertised for the rental-unit at the time of the violation.

7. The court may award punitive damages, as well as attorneys’ fees and costs of action.

The Southern California Rental Housing Association has several seats on the Stakeholder Advisory Committee formed by the San Diego Housing Commission. This committee provides a unique opportunity for the industry to share concerns and experiences with the Section 8 program, while also hearing first-hand about the internal changes being made in anticipation of more landlords contracting with Section 8 residents.

SDIAA

8 | Southern California Rental Housing Association Rental Advisor July 2019

Register for our upcoming class.

San Diego Housing Commission representatives will be in attendance to answer questions.

July 2019 socalrha.org | 9

10 | Southern California Rental Housing Association Rental Advisor July 2019

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REGIONAL

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LEGISLATIVEUPDATE

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Mayor Faulconer introduces program removing Height Limits for Certain Housing Projects

San Diego Mayor Kevin Faulconer last month introduced a proposed incentive-based program that would eliminate height limits for certain residential projects located near transit corridors. The proposal is intended to increase construction of higher density housing projects for low- to middle-income residents. The proposal would also streamline the approval process, so such projects can be built at less cost and in less time.

The policy would apply to projects in the neighborhoods of Downtown San Diego, University City, Old Town, City Heights, Encanto, Sorrento Valley and Balboa Park. Building height limits would still apply to projects built in the city’s coastal areas, but developers could still build projects at higher densities than allowed under existing zoning regulations.

The proposal could include a different method for determining how Development Impact Fees (DIFs) are calculated for the projects. Presently, projects are assessed a per unit fee to help pay for public facilities or amenities like parks, schools, or libraries.

Projects under this program could be assessed a fee

according to the project’s total square footage, thus encouraging the construction of more, smaller-sized, units.

Projects will have to provide a certain percentage of rent-restricted affordable units to qualify for the program. The percentage has not been specified yet, but the proposed requirement could be around 20 percent.

The proposal is expected to face strong opposition from certain community groups and residents.

Opponents will complain these projects are just too tall and large to be placed in residential neighborhoods creating more traffic and parking problems. Opposition to more housing has intensified since the city council voted to reduce parking requirements for housing projects built near transit corridors. Mayor Faulconer has repeatedly stated San Diego must approve bold policies that will increase housing production to confront its worsening housing crisis.

Last month, the Real Estate Research Council of Southern California reported that building permits for new homes in the San Diego region plummeted in the first quarter 2019. Permit activity in the region dropped by 58 percent to only 1,180 units during July 2019 socalrha.org | 11

that time period. Only 556 permits were issued for apartments and condos of the 1,180 total permits, a 70 percent decline from 1st quarter 2018. San Diego could be on pace to build less than 7,500 total housing units in 2019 according to projections. The San Diego region approved a total of 9,579 housing permits in 2018.

City staff is expected to release the full details of the Mayor’s plan later this year. The Association will provide an update once the draft proposal is made available.

Coachella Valley Water District approves rate increase, but much lower than staff recommendation

Oceanside City Council approves Workshop to explore a Full-Time City Council

Last month, the Oceanside City Council voted to conduct a public workshop to get feedback from city residents to determine support for transitioning the City Council from a part-time to a full-time council.

The decision was not without controversy. Several council members argued changing the city council to full-time would increase city costs and would lead to pay raises for councilmembers. Councilmembers supporting the workshop said the decision was not about creating a full-time city council or increasing councilmembers salaries, but rather to allow city residents to share their opinions on the idea.

The Coachella Valley Water District (CVWD) voted to increase water rates for its 108,000 business and residential customers; however, the rate increase adopted by the Board was much lower than the rate recommended by the staff.

Councilmember Chris Rodriguez and Mayor Peter Weiss requested the workshop take place given the increasing size of the city’s population and budget.

The workshop would determine if there is enough support for a ballot measure on the 2020 ballot.

CVWD recommended that the Board raise water rates an additional $5.62 per month, but the Board only voted to increase rates an average of $1.82 per month. CVWD staff stated their recommendation was necessary to cover the district’s anticipated maintenance and repair costs for its aging water infrastructure. CVWD staff stated the district will see an estimated revenue shortfall of $81 million within the next three years if rates are not increased. Staff hoped by adopting their recommended increase, the district can pay for projects as they happen instead of relying on debt financing of water projects. Staff stated their recommended rate increase was the lowest of three proposals.

After discussion, the council voted 4-0 to approve holding the workshop with councilmember Esther Sanchez abstaining from the vote. The date of the workshop was not scheduled at the time this article was written.

Critics of the recommended increase say the proposal forces regular customers to shoulder the costs, while larger farming interests are exempted from any increase. Critics pointed out that CVWD staff did not recommend an increase in canal water fees for agriculture users, adding, that compared to agricultural users, residents and businesses pay 17 times more for an acre square foot of water than farming interests do. The new rates took effect on July 1, 2019.

Temecula City Council Approves Rate Increase to Trash Services

On June 11, the Temecula City Council approved an increase for trash services. Temecula’s waste hauler, CR&R, asked for a rate increase in residential and commercial trash service based on the Consumer Price Index (CPI), changes to Riverside County Landfill tipping fees, and the People’s Republic of China decision to limit the importation of recyclable materials into their country.

The City Council voted to approve the rate changes.

Single family residential customers will see their rates increase from $23.19 per month to $24.46 per month. Commercial and multifamily customers will see their rates increase based on their trash bin size and frequency of collection; average commercial and multifamily rates on average will increase by 3 percent. The new rates took effect on July 1, 2019.

12 | Southern California Rental Housing Association Rental Advisor July 2019

California

CAPITOL NEWS

By: Pat Moran with Aaron Read & Associates, SCRHA's State Lobbying Firm The House of Origin deadline has come and gone and here is where we stand a little past the midpoint of the 2018 legislative year (the House of Origin deadline means that all bills introduced must pass out of their respective houses or they become twoyear bills). The deadline week was a rollercoaster of a ride. Bills dying and being brought back for a “second bite of the apple” (SB 529), misleading information regarding amendments and who does or doesn’t support certain bills (AB 1481) and other shenanigans.

Before we begin, we must first point out that approximately 90% of the bills authored by Democrats that got to the Assembly or Senate floor, passed. With that in mind, SCRHA was successful in defeating a number of bills that were not good for the industry. The bills that we helped kill on the Assembly and Senate floors include:

AB 1481 (Grayson and Bonta) which

would have implemented statewide Just Cause Termination and mandated relocation costs for no-fault terminations. The Southern California Rental Housing Association remained staunchly opposed to this measure due to the many unintended

consequences such policy creates. Earlier this year, Bonta and Grayson had separate just cause bills but recently combined them into one piece of legislation.

The unified bill would have applied to tenancies after six months. This bill only garnered 16 votes on the Assembly floor last year. After some very hard lobbying, the author did not have the votes and decided to not even take it up on the Assembly floor.

SB 529 (Durazo), the tenant organizing bill, was also stopped in the Senate. It failed to get enough votes early in the week, and then again failed to get enough votes to be reconsidered. The bill initially allowed for tenant associations to withhold rent for practically any reason. It was later amended to remove that language, however, what remained, was extremely objectionable. Beyond protections against eviction for nonpayment of rent during a rent strike, SB 529 would have provided members of tenant groups with a form of “just cause” eviction protections on properties with three or more units.

Under the bill, any landlord wanting to evict a member of a tenant association would have to spell out, in writing, the grounds for terminating the tenancy.

July 2019 socalrha.org | 13

Additionally, under AB 529, retaliating against a renter over his or her participation in a tenants’ group could subject owners to civil actions with penalties as high as $10,000 for each retaliatory act and tenants would have the right to distribute leaflets in the lobby and other common areas, and landlords would be prohibited from attending tenant organization meetings without invitation.

SB 329 (Mitchell) The

California state Senate has approved a bill that would require landlords to consider prospective tenants who use Section 8 housing vouchers. While SCRHA supports voluntary participation in the program, SCRHA opposes mandating property owners to participate. The letter submitted to the author opposing the bill outlined the difficulties property owners experience with Section 8. It is not about the tenants. It is about the process; a process that can take a month or more, thereby leaving units vacant. The

author stated during testimony it was not her intent to require participation, and SCRHA along with other groups, have asked Senator Mitchell to amend her bill to reflect her comments.

Let’s get to the bill everyone wants to know about, AB 1482 (Chiu). The bill was passed out of the Assembly after the California Association of REALTORS (C.A.R.)

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and the bill’s author agreed to specific amendments and C.A.R. removed opposition to the bill. Rental housing groups, including the Southern California Rental Housing Association, remained opposed to the bill right up until it passed. It now goes to the Senate. Once the amendments are in-print, the bill will propose a 7% plus C.P.I. annual rent cap, an exemption for property owners with 10 or fewer single-family homes (not units), a sunset date of 2023, and clean up language on vacancy decontrol. As currently written, the bill would apply to all rent increases occurring on or after March 15, 2019, and has a defacto form of just cause included.

We are still officially opposed to the bill. Even with the proposed amendments, we remain concerned that the bill will not provide the certainty that the rental market needs. Already the author has stated, “I suspect that in three years we will not have solved the housing crisis completely, and we will likely need to revisit this.” More to come as the bill makes its way through the Senate.

NOTE: We are disappointed that no legislation got through that will truly address the housing supply crisis.

A robust housing package must include measures that streamline the development process and reduce the costs to build. AB 1482 does nothing to address housing supply and may in fact hurt investment in existing and new rental housing.

DISCOVER TRUSTED SUPPLIERS Turn to members of Southern California Rental Housing Association for products and services for rental housing professionals.

Our Business Directory makes it simple for you to do business with SCRHA members.

If you can’t find what you need, please contact us at membership@socalrha.org.

July 2019 socalrha.org | 15

Reverse Trade Show Wednesday, July 24, 2019 | 1:00 p.m.-5:00 p.m.

This is the perfect opportunity for Suppliers to meet with Property Managers about their current and future needs and to present decision makers with the products and cost–effective services they are looking for. Reverse trade shows are “one-stop shops” which provide high visibility to managers as well as an opportunity to network with other professionals in the local market.

Property Management companies will staff their booths with staff members representing different categories (Decision Maker, Operations, Maintenance, Marketing). Supplier Members will rotate around the booths for structured seven-minute interviews. Food and libations will be available for participants not actively engaged in an interview.

Attendance cost benefits the SCRHA-PAC. Note: PAC contributions are not tax deductible for state or federal income tax purposes.

Participating Property Management Companies • • • • • • • • • • • • • • • • •

American Assets Trust Capital Growth Properties, Inc Douglas Allred Company Fairfield Residential FBS Property Management, AMO Greystar Hanken, Cono, Assad & Co H.G. Fenton Company Humphreys Residential Luma - LMC Olympus Property Progress Management R. A. Snyder Properties, Inc. R & V Management SD Rent Pros Stafford Property Group Sunrise Management

Visit bit.ly/2019reversetradeshow for details.

16 | Southern California Rental Housing Association Rental Advisor July 2019

Political Action Committee-ID#: 791492

Wednesday, July 24, 2019 1:00 p.m.-5:00 p.m.

DoubleTree Mission Valley 7450 Hazard Center Drive San Diego, CA 92108 Supplier Members The event fee is $399 for a team of two.

Team members must stay together for meetings.

Only SCRHA Supplier members in good standing may register.* All outstanding balances and the Reverse Trade Show fee must be paid in full by July 22 to participate.

Registration will open in early to mid-June.

You will receive an email from the Southern California Rental Housing Association with the registration information and instructions.

Property Management Companies To participate in the Reverse Trade Show as a Property Management Company exhibitor, please email mkirkland@socalrha. org or call 858.751.2200.

Foreword by DeAnna Wilson Written by Rebecca Reichert – Conversion Logix These days, you have to be doing more than the old standard methods to increase leasing pace and reach occupancy goals. It is a very competitive world out there.

Mailers, signage, and Craigslist posting used to be enough, but now the world is digital, and you don’t want to be left behind! Help is just a click away.

Most of the apartment marketing ideas you find online won’t generate leads overnight. Showing up at the top of search engines organically and building up a social media following can take your community months, even years, to achieve.

With average nationwide apartment rates at $1278, your community stands to lose thousands of dollars for every month units stay vacant.

When apartment communities experience unexpected vacancies, you need proven marketing

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strategies that can help generate leads within weeks, not months.

So, how can you do it?

• Research the main online platforms your target market is using and make sure your community has a presence there.

• Ensure the marketing message your audience sees resonates with their wants and needs, while also showing off your community’s unique value proposition (i.e. a beautiful pool or indoor golf simulator).

• Optimize your website and campaigns for conversions (such as site visits, calls, online applications, and contact forms).

Paid Search Ads Paid search ads are the best marketing campaign to run if you need to increase your traffic fast.

Google ads will help your community in two critical ways.

1. Most apartment seekers start their apartment search in Google. Google ads ensure your community shows up in Google

search listings when people are looking for your brand or apartments in your area. This strategy will provide the most qualified traffic to your website and can drastically increase the number of people who schedule tours.

2. They ensure that you will not lose your most qualified leads to competitors. If your customers are unable to find you, they are likely finding someone else. Paid search ads ensure it isn’t easy for nearby communities to take your market share.

Social Ads Most American adults use Facebook or Instagram on a daily basis. In contrast to search engine marketing, social ads provide communities with quality imagery and video content that help showcase their properties in a more visual way.

Through precise targeting, Facebook and Instagram ads July 2019 socalrha.org | 17

allow communities to only show up in the feeds of people within a few miles of their community.

We’ve found that Facebook and Instagram ads that utilize the correct detailed targeting parameters can bring in the most qualified of website visitors.

Email Campaigns Apartment seekers often start looking for communities months in advance of their intended move-in date. This means your community has likely built up a lead list of prospects interested in living at your community.

An email campaign is an extremely effective strategy for clients that are already running a comprehensive marketing campaign but still need an immediate boost in traffic.

Successful email campaigns usually sweeten the pot for interested leads by offering exclusive look and lease specials, invitations to open house events, or other types of limited time messaging. We’ve had clients who’ve launched email campaigns on a Thursday who find themselves signing five leases by the end of their Saturday open house.

Banner Display Targeting Are you offering a concession to help you fill your vacancies faster? Banner campaigns can help broadcast your offer to a large audience.

Through targeted display ads, you can show impressions next to news articles or blog posts that your target market is actively reading online. By running a

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retargeting campaign, you can show reminder ads to prospects who’ve already shown interest in your community by visiting your site.

Banner campaigns can help increase traffic to your site while making sure interested apartment seekers come back to see you and not your competitors.

Call Tracking Call tracking software gives you a detailed report of all of the calls that came to your website as a result of your paid marketing campaigns. In a call tracking report, you receive recordings of all of your calls, contact information and location of your callers, and timestamps of when prospects were calling.

Call tracking lets you know if your leasing office is doing an adequate job of responding to prospects or if they are letting leads slip through the cracks. When you need to sign leases quickly, making sure you give every qualified prospect a great experience during their first point of contact with your community is critical to your success.

These are just a few digital tools that can help you meet your goals and occupancy needs.

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By: the Southern California Rental Housing Association SUMMARY An "initial inspection" gives the tenant, before the end of their tenancy or lease, an opportunity to repair defects or clean areas identified during the inspection to avoid deductions from the tenant's security deposit under Civil Code section 1950.5.

The purpose of the initial PreMove Out inspection is to allow the tenant an opportunity to remedy identified deficiencies in a manner consistent with the rights and obligations under the rental agreement, and to avoid deductions from the tenant’s security deposit.

Informing the Tenant about Initial Inspections The property owner or manager must inform the tenant in writing that they have the right to an initial inspection (Form 445 Notice of Resident’s Right to Request Pre Move-Out Inspection). The landlord must present the initial inspection notice to the tenant within a "reasonable time," and the pre-move out inspection should be scheduled no earlier than two weeks before the termination or the end of lease date, either after the landlord or the tenant has given the other party a written notice of intent to terminate the tenancy or the lease.

The landlord is not obligated to perform the inspection if the tenant does not request an initial inspection. The owner or manager also is not required to perform an initial inspection if the tenant was served a three-day notice.

Scheduling the Inspection If the tenant asks for the inspection, the owner or manager should schedule it at a time that is reasonable for the tenant generally during normal business hours. The inspection cannot be scheduled earlier than two weeks prior to the end of the tenancy or lease term. The inspection should be scheduled to grant the tenant enough time to perform repairs or

do cleaning identified during the initial inspection. The landlord also must give the tenant at least 48 hours in advance, a written notice listing the inspection’s date and time.

However, the landlord is not required to give the 48-hour notice to the tenant if the parties cannot agree on a date and time, the tenant no longer wants the inspection, or the landlord and tenant have agreed in writing to waive the 48-hour notice requirement.

The landlord can proceed with the initial inspection if the tenant is absent, unless the tenant decides to withdraw their request for the inspection.

Move-In/Move-Out Inspection Report & Security Deposit Statute After the pre move-out inspection, the owner or manager must provide the tenant with a MoveIn/Move-Out Inspection Report July 2019 socalrha.org | 21

(Form 272) that specifies the repairs or cleaning needed that will be the basis for any deductions to the security deposit – the tenant must be informed that the itemized statement is not a final accounting of deductions taken from the security deposit.

The landlord or agent also must provide the tenant a copy of California's security deposit statute which provides a list of lawful uses of tenants' security deposits. Form 272 contains the required language regarding the disposition of the security deposit.

Civil Code section 1950.5 limits the type of repairs or cleaning that the landlord or agent may include in the itemized inspection report. The statute prohibits the owner or agent from using the tenant's security deposit to repair damages or correct defects that were already present in the rental before the tenant moved in or that are the result of ordinary wear and tear - The landlord cannot use the tenant's deposit for prior damages or for ordinary wear and tear or list them in the itemized statement. Wear and Tear is considered degradation of an item due to normal use and exposure, for example, faded interior paint due to prolonged exposure to sunlight or worn carpet as a result of years of foot traffic.

The tenant may make the corrections during the period following the inspection through the termination of the tenancy in order to avoid deductions from the security deposit. Yet, the tenant may not modify or make repairs to the unit that are not allowable under the terms of the rental or lease agreement.

Before the end of tenancy or lease, the tenant has the option to perform the repairs or cleaning listed in order to avoid deductions from the deposit as allowed in the rental agreement. However, the tenant cannot be required to repair defects or do cleaning if the tenant's security deposit could not be used to pay for repairs or cleaning.

Final Inspection The landlord or agent may perform a final inspection after the tenant has moved out of the rental. The landlord may deduct from the tenant's security deposit to repair a defect or correct a condition: • That was identified in the inspection statement and that the tenant did not repair or correct • That occurred after the initial inspection • That was not identified during the initial inspection due to the presence of the tenant's possessions Any deduction must be reasonable in amount, and must be for a purpose permitted by the security deposit statute.

Security Deposit Disposition Within 21 days after the tenant returned possession of the unit to the owner or Agent, the tenant needs to be provided with either an estimated accounting of the security deposit or a final accounting of the security deposit, (Form 610), indicating the damage or cleaning and the amount deducted from the tenant’s security deposit, if any.

If the Owner or Agent provides

22 | Southern California Rental Housing Association Rental Advisor July 2019

and estimated accounting, the Owner/Agent must provide a final accounting disposition of the security deposit within 14 calendar days of completing the repair or receiving documentation from the service provider. In the event that documentation is not available from the vendor or service provider, the Owner Agent must supply the name, address and contact information for the provider.

The Owner or Agent need not include copies of charges for repairs or cleaning if the total cost of these does not exceed $125 or the tenant waived their right to receive and itemized statement.

Mailing of the Security Deposit Disposition should be sent to the address provided by the tenant to the Owner or Agent. In the event that a forwarding address is not provided, the disposition should be sent to the last known address.

For the form on initial inspections, click on Form 445 – Notice of Resident’s Right to Request Pre Move-Out Inspection and Form 272 Move In/Move Out Inspection.

To access SCRHA forms, please visit www.socalrha.org.

For more information regarding refunds of security deposits, please visit the Department of Housing and Community Development Department website at http://www.hcd.ca.gov/ manufactured-mobile-home/ mobile-home-ombudsman/docs/ Tenant-Landlord.pdf.

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24 | Southern California Rental Housing Association Rental Advisor July 2019

Video Doorbells for Residential Landlords By: Jamie Sternberg, Esq., Kimball, Tirey & St. John LLP

Video doorbells are new technology creating new challenges for residential landlords.

Ring, Nest and other manufacturers offer different types of video doorbells. Available features include still photographs, video, audio recording, and different types of data storage.

They are installed outside a unit, typically on a wall near the front door.

There are good and bad aspects to video doorbells. The good: video doorbells can (1) increase safety and (2) reduce package thefts. The bad: (1) neighbors with privacy concerns, and (2) potential damage to the premises, depending on how the video doorbell is attached to the building.

Landlords who want to control video doorbells (to minimize the bad aspects) should review their leases. Lease language to be reviewed include provisions regarding video doorbells, cameras, security, identification of the leased premises, limiting tenant activities affecting others or in common areas, and controlling tenant alterations.

doorbells and security cameras capturing images outside the unit:

Cautious landlords may wish to add language to their leases to help manage video doorbells.

These provisions may specifically identify the tenant’s unit and restrict tenant activities outside of the unit, restrict tenant behavior that affects others, and restrict alterations unless approved by the landlord. The language below is sample language to specifically restrict installation of video

If a tenant requests permission to install a video doorbell, before responding a landlord may wish to (1) identify where the video doorbell is to be installed, and the area that will be recorded (video doorbells’ field of view, is generally between 150 and 180 degrees), to assess whether the video doorbell may impact other residents, and (2) identify how the video doorbell will be installed

Resident may not install security devices (such as security cameras or video doorbells) that capture property images and sounds outside the dwelling unit without Landlord permission (which may be granted or withheld in Landlord’s sole discretion).

July 2019 socalrha.org | 25

(hardwired v. battery, and how it will be mounted) to assess whether installation or removal could damage the property or create landlord expense.

If permission is granted, cautious landlords will document the conditions of approval. Ideally in writing and signed by the tenants, the documentation will specify the make and model of the approved video doorbell, the location and method of installation, obligations to remove and repair when the tenant vacates, and whether an increase in the security deposit is required. It would also reserve the landlord’s right to require the video doorbell to be removed before the end of the tenancy if it creates potential issues for the landlord (generally as a result of concerns about other tenants’ privacy).

The same issues that apply to video doorbells also apply to other types of resident security

devices with video or audio (e.g. surveillance cameras), installed outside the unit by tenants.

Kimball, Tirey & St. John LLP can assist with a video doorbell/surveillance camera lease addendum to document permission granted and conditions for approval. Kimball, Tirey & St. John LLP has two video doorbell/ surveillance camera lease addenda for use with electronic devices selected and provided by residents: • a simple lease addendum that can be used for landlord installations and removals; or simple tenant installations of battery powered video doorbells.

This addendum is available for $250.

• a complex lease addendum for more complicated hardwired installations by tenants. This type of installation is not recommended due to potential issues of

electrical system problems, permit requirements, contractor licensing issues, and mechanic’s liens. This addendum is available for $350.

Any questions regarding the content of this article can be directed to Jamie Sternberg at (800) 574-5587 or jamie. sternberg@kts-law.com.

Kimball, Tirey & St. John LLP is a full service real estate law firm representing residential and commercial property owners and managers. This article is for general information purposes only. While KTS provides clients with information on legislative changes, our courtesy notifications are not meant to be exhaustive and do not take the place of legislative services or membership in trade associations. Our legal alerts are provided on selected topics and should not be relied upon as a complete report of all new changes of local, state, and federal laws affecting property owners and managers. Laws may have changed since this article was published. Before acting, be sure to receive legal advice from our office. For contact information, please visit our website: www.kts-law.com. For past Legal Alerts, Questions & Answers, and Legal Articles, please consult the resource section of our website.

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WWW.SOCALRHA.ORG

Southern California Rental Housing Association Presents

The 2019 Mark of Excellence Awards

Celebrating outstanding achievements in the rental housing industry.

Friday, November 1, 2019 at 5:30 p.m.

Viejas Casino & Resort | 5000 Willows Rd, Alpine, CA 91901 The evening features a reception, dinner, and awards program to recognize the professionals who set the mark of excellence.

Tickets and sponsorships available at www.socalrha.org.

Contact the Events Team at 858.278.8070 or events@socalrha.org for more information.

July 2019 socalrha.org | 27

2019

June in Review Classes & Events

Association Mixer

We had a great turnout for our Association Mixer at Inland Wharf Brewing Co. in Murrieta.

Legislative Update

Southern California Rental Housing Association hosted the first Legislative Update in Riverside County on June 11, 2019. We look forward to future events in the region!

Catch a great picture at our classes and events? Share your pictures on social media @socalrha or email pictures to publications@socalrha.org.

Special thanks to ASAP Plumbing and Drain Guys for sponsoring the Legislative Update.

#socalrha

28 | Southern California Rental Housing Association Rental Advisor July 2019

Community Outreach: Feeding San Diego Wednesday, September 18, 2019

Feeding San Diego feeds more than 485,000 children, families, and seniors in need every year.

This immense effort is possible thanks to the efforts of more than 14,000 volunteers annually.

The members of Southern California Rental Housing Association will help Feeding San Diego fulfill their mission with our Community Outreach on Wednesday, September 18. We have room for ten volunteers per shift.

As a volunteer, you will help with a variety of projects to support Feeding San Diego, including sorting, cleaning, bagging, and boxing food.

Wednesday, September 18, 2019 • Morning Shift: 10:00 a.m.-12:00 p.m. • Afternoon Shift: 2:00 p.m.-4:00 p.m.

Feeding San Diego 9455 Waples Street #135, San Diego, CA 92121 Wednesday, September, 18, 2019 Morning Shift 10:00 a.m.-12:00 p.m.

Afternoon Shift 2:00 p.m.-4:00 p.m.

Visit bit.ly/feedingsandiego to register.

July 2019 socalrha.org | 29

Southern California Rental Housing Association and Title Sponsor

Present The

100th Birthday Celebration Celebrate 100 years of achievement in the rental housing industry during our 100th Birthday Celebration.

Monday, September 16, 2019 at 11:00 a.m.

Lafayette Hotel, Swim Club & Bungalows 2223 El Cajon Blvd, San Diego, CA 92104 Join the festivities and showcase your support of the industry with our unique event sponsorships.

Learn more at www.socalrha.org Contact the Events Team at 858.278.8070 or events@socalrha.org for more information.

30 | Southern California Rental Housing Association Rental Advisor July 2019

100TH BIRTHDAY CELEBRATION! Monday, September 16, 2019 The Lafayette Hotel, Swim Club & Bungalows The Southern California Rental Housing Association (formerly the San Diego County Apartment Association) will present its 100th Birthday Celebration on Monday, September 16, 2019, at the Lafayette Hotel in San Diego.

This celebration will recognize the past achievements that have made Southern California Rental Housing Association “the voice of the rental housing industry.�

With its origin in San Diego and historical achievements in the rental housing industry, the Southern

California Rental Housing Association will continue to foster growth and looks forward to embarking on the next 100 years of service.

Join the celebration by sponsoring this important milestone event, which will put your company name in front of industry professionals.

EVENT SPONSORSHIP

Contact the Events Team of Southern California Rental Housing Association at 858.278.8070 or events@socalrha. org for details!

Title Sponsor

Event Sponsors GENERATION CONTRACTING & EMERGENCY SERVICES H. G. FENTON COMPANY LIVABLE LMC LENNAR

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SUPPORT THE 2019 GOLF CLASSIC

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2019 Golf Classic participants will enjoy stunning bay views and gorgeous greens in Coronado to support the Industry Defense Fund.

Hosted by the Southern California Rental Housing Association, this event is a premier opportunity to network with rental housing professionals over a game of golf.

• French Drains • Exterior Painting

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SPONSOR A TEE BOX Showcase your business to all tournament participants when you sponsor a tee box. These sponsorships give you the unique opportunity to network with all 144 players. Reserve your tee box to make an impact.

CALL FOR DONATIONS We are collecting donations for the 2019 Golf Classic’s opportunity drawing benefiting the Industry Defense Fund.

Popular donations include golf and fitness-related items, technology/computer equipment, sports memorabilia, hotel and spa packages, and gift cards.

The donations received will be part of a drawing held during the dinner reception.

Contact the Events Team at 858.278.8070 or events@ socalrha.org for details.

TITLE SPONSOR STILL AVAILABLE!

32 | Southern California Rental Housing Association Rental Advisor July 2019

Southern California Rental Housing Association

2019 Golf Classic Thursday, September 26, 2019

Enjoy stunning bay views and gorgeous greens during the 2019 Golf Classic to support the Industry Defense Fund.

Hosted by Southern California Rental Housing Association, this event is a premier opportunity to network with rental housing professionals over a game of golf.

Foursome $950 Members / $1,000 Non-Members Registration Includes: • Greens Fees • Golf Cart • Lunch & Dinner • Sponsor Gift & Goodie Bag • Beverage Tickets

Coronado Municipal Golf Course 200 Visalia Row | Coronado, CA 92118 11:30 a.m.

Registration, Putting Contest Driving Range, Lunch 1:00 p.m.

Shotgun Start 6:00 p.m.

Tournament Play Ends 6:15 p.m.

Reception & Dinner

Sponsorships now available. Email events@socalrha. org or call 858.278.8070 for details.

Register online at www.socalrha.org!

THANK YOU TO OUR EVENT SPONSORS: BATH FITTER | CONVERSION LOGIX GENERATION CONTRACTING & EMERGENCY SERVICES, INC. | HAR-BRO EMERGENCY SERVICES AND RESTORATION | NEWMAN WINDOWS PRO-TECH PAINTING | SULLY-JONES ROOFING | WESTERN TOWING | ZILLOW GROUP

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• Crack & Chip Repair • Plumbers Cutouts • Terrazzo Pans • Complete Support & Cutouts

By: Etta Smith, Generation Contracting & Emergency Services In the rental housing industry, inevitably the time will come when it is necessary to hire a contracting company to complete a project. While contractors specialize in a variety of unique trades, there are common business practices among them that are important to understand as a consumer to ensure you are making an informed decision and selecting the best contractor to meet your needs.

INDUSTRY RESOURCES One of the best places to start when searching for a service provider is with industry associations such as the Southern California Rental Housing Association or the Better Business Bureau of San Diego. Resources like the SCRHA’s ‘Business Directory’ on the association’s website is a great starting point to connect with suppliers who not only provide the services you need but who also support the rental housing industry through their membership and commitment to the association.

COST VERSUS VALUE The variable that seems to hold the most weight when deciding on a contractor is price. It is important to understand what the price includes (i.e. time, labor, materials, etc.), but also understand the value that the service provider brings to the table (craftsmanship, accountability, reliability, etc.). Are they accountable for mistakes they have made, or do they pass that cost along to the customer? Also, be sure to track any significant price differences from the initial estimate when compared to the final invoice.

Some contractors may ‘low ball’ an initial estimate to win the job, only to add supplemental change orders down the road once the client has signed the contract.

ENVIRONMENTAL REGULATIONS Hiring a contractor you trust is especially important when it comes to testing and abatement of hazardous materials such as asbestos, lead, and mold. At times these services are viewed as a nuisance charge. However, California law mandates these

materials be contained and disposed of properly. Hiring professionals in these fields helps protect property owners and property management companies from costly lawsuits. Southern California Rental Housing Association provides countless resources to ensure owners/ managers are aware of the legal requirements.

CLEAR COMMUNICATION Most frustrations encountered during a construction project can be traced back to a breakdown in communication. It is important the contractor knows the client’s preferred method of communication (phone, email, text) as well as how often.

Agreeing on a communication schedule at the start of a project can save a lot of time and frustration.

PROVIDE FEEDBACK While service providers work hard to ensure customer satisfaction through all phases of a construction project, it is not uncommon to encounter challenges. The best way to July 2019 socalrha.org | 35

ID 107341763 © Yunkiphotoshot | Dreamstime.com

How To Hire A Contractor

address a small issue before it becomes a big issue is to provide feedback to the contractor.

The most effective feedback is immediate and specific. The sooner the supplier is aware of the specifics about an issue, the more likely the issue can be resolved.

SCOPE & SPECIALTY Ensure you know the specifics of the project and the level of expertise of the contractor.

Construction jobs are rarely ‘one size fits all,’ so it is to the customer’s benefit to maintain a list of several contractors who specialize in a variety of trades to ensure the right supplier is hired for the job. Review the scope of the project that is submitted with the estimate and understand the contractor’s plans for the project.

If anything is unclear, ask the contractor to explain.

LIABILITY Consumers must be aware of required licensing, certifications, insurance, background checks, etc., prior to hiring a contractor.

Clients should request copies of these documents and make note of expiration dates. Be sure the contractor provides thorough documentation throughout the project, including photos, contracts, line-item estimates, and detailed emails. In the event of a future dispute, documentation that can stand up in court is invaluable.

SCHEDULING Almost all construction projects, unless occurring in a vacant unit, will be viewed as a nuisance to someone. Most often, the resident(s) directly impacted by the project may be become frustrated

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by the process. Ensuring residents allow reasonable access to the property and are regularly updated about the project status are the best way to ensure a project completes on time. Another factor affecting scheduling may be contingent on the property owner. The longer it takes for a contractor to receive approvals and a signed contract to begin work, the longer it will be until that project is put ‘in the pipeline’ to be scheduled.

By focusing on these eight criteria, the customer is empowered not only to hire the best contractor for the job but also to ensure the project is completed without complication. Spending a little extra time to ensure you and your contractor are on the same page is the best way to complete construction on time and on budget.

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PROPERTY MANAGERS Amelia, LLC Arrow Realty Barham Villas Apartments – Virtu Investments Charles Douglas Cirrus Asset Management, Inc Deborah Molenda Dennis Michael DMJ Capital Partners DMSW Properties LLC First Baptist Church of National City Fizzard Properties Garcia Property Management Gina Gladstone HeetWave Properties HomeTeam Property Management Hunt Military Communities – DeLuz Housing James Sullivan

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SUPPLIERS Active Sign Company BCIS Insurance Services Behr Paint Elite Security Grace Hill, Inc Hosteeva

Out-Fit PuroClean Emergency Services RanchoTed Redi Carpet Sales of California, LLC SD Wood Cabinet Smalley & Company

Soft Flow Water Treatment Specialized Pipe Technologies Surface Experts Inland Valley Tide Cleaners Veteran Solutions, Inc. Water Heaters Only July 2019 socalrha.org | 37

Partner Solutions

As a member of the Southern California Rental Housing Association, you have access to discounts on the products and services provided by our Partner Solutions.

Visit http://bit.ly/socalrhasavings for details.

NAA Open Door

Additionally, your membership in the National Apartment Association helps you save with exclusive offers through the NAA Open Door program.

Visit bit.ly/naasavings for details.

38 | Southern California Rental Housing Association Rental Advisor July 2019

YIKES!

What Can I Do in 10-15 Years?

Retirement on

STEROIDS

By Terry Moore, CCIM

Š Sergey Bogomyakov - Dreamstime.com

Last year, two desperate people came to me for financial help.

each took to accomplish their respective goals

He was scrambling to rebuild.

Gene’s wife was taken by a rapidly spreading cancer. Medical bills almost swamped their savings and life insurance.

Each had good income, solid credit, emotional maturity, and intense motivation. Both wanted to be involved in something positive that would keep them productively busy, and benefit others. $275k was the average of their capital to invest.

A few months later Roberta came to me. She was recovering from divorce. Her net worth was less than half of what she and her husband had 18 months ago.

They do not know each other, but their financial facts and life situation are similar. Both people were about 50, each near the peak earnings and looking forward to an active retirement. Both wondered if rental ownership could work for them. This article blends and averages their financial facts to show a common solution.

The capital they had differed slightly, but did not alter the path

Both of them executed a variation of this plan. Each bought $800k+/income property, in working class zip codes. Both put about 30%, down, an average of $240k and then added another $35k, $5k per apartment, over the first year to improve property and then raised rents.

Last year, the return on equity was about 4% and the property provided tax shelter near $20k, which meant about $7k of tax

refunds. All the property cash flow went to pay the loan faster. The quick mortgage payoff appealed to both households. This strategy enables investors to finish strong in their retirement rebuilding.

The rapid pay off reduces the consequences of higher interest in seven to ten years; the debt will be tiny by then. In nine years the loans will be less than 25% of property value, which should mean low rates when property is refinanced.

Now they are both in their second year, the improved buildings generate about 10% more rent.

Plus the slightly smaller loan balance mean that less money is going to interest and the debt is decreasing faster. The tax savings, approximately, off-set the extra principle reduction. The original $560k loan will be paid down $45k two years after purchase. Each July 2019 socalrha.org | 39

owner expects rent increases will average about 3% annually from now on, the long term inflation rate.

If they stick to this plan, their loans will be about $200k at the end of ten years and could be paid off by the 14th year. If rents continue to climb at 3% annually, the apartments will have 50% more income in the 15th year than at purchase. By 15th year the cash flow, with no mortgage, may be better than $6k a month.

That extra $6k a month will make an immense difference in their retirements.

In the last century inflation has averaged 3%. At that pace the $800k purchase last year would be worth $1,200k by the 15th year.

If printing trillions of currency brings faster inflation then the free and clear asset could be worth

more than $1,200k.

This strategy is a low risk means of rebuilding wealth.

Both households are on track to satisfactory retirement in spite of huge financial and emotional upset.

No one can guarantee the future.

Interest rates or some economic surprise may produce a different outcome.

whether rental property can give you the best of success.

Terry Moore, CCIM, a principal at Apartment Consultants Inc, has helped about 400 investors implement smart choices about San Diego rental property. Regardless of your rental ownership, you deserve to know the truth about your options. Contact Terry at SanDiegoApartmentBroker.com or 619889-1031 or tmoore1031@gmail.com.

To obtain a chart that shows the math details of this case study, contact me.

The conclusion is to have a plan… no matter where you are in your economic journey. No strategy works for everyone. My calling is help economic winners make the best financial choice for their next decade. A confidential consultation can help you discover

2020 EDUCATION CONFERENCE & EXPO Showcase your company to independent owners and property management company professionals at the Southern California Rental Housing Association’s 2020 Education Conference & EXPO. Reserve your booth today to save!

Tier #1 – Register by Wednesday, July 31, 2019!

Tier #2 – Available through Tuesday, December 31, 2019 Contact the Events Team at events@socalrha. org or 858.278.8070 for more information.

CELEBRATING 1973 1976 1980 1986 1987 1989 1991 1997 1999 1997 1996 2000 1987 1996 1998 1984 2016 1979 1986 1973 1995 1997 1998 1975 1994 1986 2000 1985 2000 1978 1997 1982 1990 1992 1993 2000 1984 2000

Beverly J. Gimbel Leslie and Rita Clarke Thomas Eklund MG Properties Frank Steffen Hanken, Cono, Assad & Co. MPA Management Larry O'Dell Construction Linda Webster A & R Investments All Points Real Estate Arthur Browne Bayshore Properties Benson Properties BF Investments, Inc. Bob Woodard Career Strategies Case & Crosby Investments D.H. and J.A. Clarke Dale & Leona Edblom Dutch and Margaret Swagemakers Evelyn M. Jones Feliciano DaSilveira Frederic and Karen Wise Gary and Judy Smith George and Connie Rawlins Gulotta Properties Harriet Bossenbroek Horizon Properties Management Service James and Vicki Forster Jeff Lewis Jesse and Maria Beltran Judy Quint Kornfeld and Levy, Certified Public Accountants La Jollan Townhomes| Murray LLC Land Trek Property Management McDonnell Property Melroy Asset Management

an ANNIVERSARY This Month

10+ years of membership

2000 Mercer Investments, Inc. 1975 Mike Haas 1977 Mission Heights Ltd 1985 Park Haven Apartments 1998 Park Place Management 2006 Perry and Felecia Vlahos 1991 RealPage, Inc. 2000 RSI Roofing & Solar 1997 San Diego Housing Commission 1997 Scefs Associates 1997 Sprague Pallas & Assoc.

1971 Sylvia A. Maas 1996 Thomas Geantil 1998 Tom Kaiser 1978 Vladimir Nicolayeff 1994 Willin Properties 2000 Wynne Rentals 2002 Attar Enterprises 2002 Dorothy & Anthony Dain 2002 Kastoria, LLC| Leaf & Cole, LLP 2002 Paul and Suzanne Honeycutt 2003 Ron Nelson 2004 Darlene Lubkay 2004 Darren and Jan Magot 2004 Donald Rodger 2006 David & Doreen Clifton 2006 James Naill 2006 Robert Bayer 2006 Roberta Litvinoff 2007 Debbie Day 2008 Anne Jordan/Jordan Real Estate Solutions 2008 Holy Cross Cemetery 2008 Phillip Tran 2008 Simon & Roxann Ferreira 2009 David Zernik 2009 Elisabeth Wolcott-Yuen 2009 JudyAnne Harper Snyder 2009 Louis Greco 2009 Rose Marie Hadley

July 2019 socalrha.org | 41

C A L E N D A R

24 July

10 September

1:00 p.m.-5:00 p.m.

8:30 a.m.-3:30 p.m.

Reverse Trade Show

Maintenance 101

Connect with decision makers from leading property management companies and raise funds for the PAC

Heating – Gas & Electric / Water Heater – Gas & Electric

06 August

16 September

Member Orientation 1:00 p.m.-5:00 p.m.

Learn how to maximize your SCRHA membership.

21 August

San Diego Source of Income Discrimination Ordinance Training

100th Birthday Celebration 11:00 a.m.-3:00 p.m.

18 September

Community Outreach Join SCRHA members as they give back to the community with a volunteer day at Feeding San Diego.

9:00 a.m.-12:00 p.m.

Learn more about the City of San Diego’s Source of Income Discrimination Ordinance and what it means for property owners and managers.

26 September 2019 Golf Classic 11:30 a.m.-9:00 p.m.

Support the Industry Defense Fund and network with rental housing professionals.

Save your seat!

42 | Southern California Rental Housing Association Rental Advisor July 2019

15 October

Maintenance 101

FEATURED EVENTS

8:30 a.m.-3:30 p.m.

Air Conditioning: Mechanical & Electrical

© Stephen Minkler | Dreamstime.com

100th BIRTHDAY

Monday, September 16, 2019

© Ded Mityay | Dreamstime.com

© R. Gino Santa Maria / Shutterfree, Llc | Dreamstime.com

Celebrate 100 years of effort to enhance the rental housing industry during our birthday celebration at The Lafayette Hotel.

2019 GOLF CLASSIC

Thursday, September 27, 2019 I C

Independent Property Owners

O N

K E Y

Property Managers Suppliers

www.socalrha.org

2019 Golf Classic participants will enjoy stunning bay views and gorgeous greens in Coronado to support the Industry Defense Fund.

Register for events and classes online at www.socalrha.org or call 858.278.8070.

Contact the Events Team at 858.278.8070 or events@socalrha.org for more information.

July 2019 socalrha.org | 43

Are you selling an investment property with 50 units or less?

Southern California Rental Housing Association offers California REALTORS® who have sold investment properties of 50 units or less can purchase a membership for their client for $150*. This membership will provide your client with the resources needed to successfully run a residential rental business. *Gift memberships only available to new owner members to Southern California Rental Housing Association.

EDUCATION Our classes help independent owners and property managers learn the business.

• Hot-Topic Workshops on New Legislation • Online Seminars & Designations • Annual Education Conference & EXPO with Seminars ADVOCACY We protect the rights of our members and promote business-friendly candidates. Our Association actively works to protect and enhance the rental housing industry through efforts on local, state, and federal levels.

OPERATIONAL RESOURCES Membership includes access to comprehensive operational resources.

• Legally Compliant Rental Forms • Operational Advice & White Papers • Resident Screening Tools

Recover www.socalrha.org | 858.278.8070

90%

of Utility Costs

Livable’s Ratio Utility Billing System (RUBS) is carefully implemented to bill back tenants for utilities and amenities in markets with and without rent control.

Feature Highlights: Free Setup & No Unit Minimums Local Ordinance Compliance Tenant Payment Portal Manager Portal & Analytics Partner Solution

Transparent Allocations “Livable's platform helps our members reduce utility costs, enhance conservation, and drive a sense of tenant financial accountability to the community.”

Customer Service

FIRST MONTH FREE (877) 789-6027 | LIVABLE.COM/SDCAA

44 | Southern California Rental Housing Association Rental Advisor July 2019

y For d a e R u e Yo

Ar © Artur Szczybylo | Dreamstime.com

It’s that time of year – budget season is upon us. Are you ready for it? If not, don’t fret! Budgeting does not have to be a painful process if you are well prepared.

We have put together some questions to ask yourself, as well as some insider tips, to get you started in the right direction.

As with any business, budget management is a critical component of any multifamily community’s success. Before you can increase your Return on Investment, it is important to budget accordingly for your income, as well as, any expenses you may have. Whether you like it or not, budgets are essential for a business to be successful. It is imperative to understand the property’s business plan prior to preparing your budget. For example, it is essential to know if the investment is a long or short term hold or if it will be

It?!

on!

Seas t e g d u B It’s

By Danielle Munoz, Regional Vice President at Sunrise Management refinanced this year – to name a few. Understanding the property objectives and reforecasting the current year will help set you up for success.

When implemented correctly, budgets are very effective tools.

As such, they are a large project to undertake, so it is essential to plan your time wisely and effectively.

The questions and tips below can help you do just that!

Questions to Ask Yourself • How long will it take me to complete my budget?

• How accurate was my budget from last year?

• What new laws have been implemented in the past year?

• What vendors do I need to contact in order to gather new bids?

• When was the last time I renegotiated my contracts?

• What are the market factors

dictating rent increases and vacancies?

• Should I implement amenitybased pricing?

• What Capital Expenditure projects am I planning on in the next year, and will they help increase income? Taking the time to go through the bidding process prior to preparing budgets will help set your expectations.

Additionally, putting together a five-year plan is important to maintain the asset, identify critical items, and spend accordingly.

• What property management technology am I using, and is it effective? Is it time for a change?

• Will minimum wage increases be affecting my budget?

• Which advertising sources were most effective in generating qualified leads?

• How can I differentiate my property from my competitors in order to increase income and occupancy?

July 2019 socalrha.org | 45

Insider Tips – Income • Rent incentives or concessions are very common amongst leaseup properties in San Diego County.

However, if you found yourself utilizing them in the past year and you aren’t in a lease up, it is time to reevaluate your rents.

• Laundry Facilities can be another source of income for your property. Do you rent your machines or have you purchased them? While some think that it is always best to rent, it is important to look into both avenues and decide which makes the most sense for your business plan long term.

• While it may seem small at first, ancillary income adds up over time. Some other sources to generate additional income for

your property include RUBS, pet rent, and parking – to name a few.

Insider Tips - Expenses • Recruiting is essential for any successful business. However, in today’s economy, it has becoming increasingly more difficult to recruit new team members.

Payroll costs are increasing, so it is best to budget higher this year for this expense.

• There is a new law in place: SB721 regarding balcony inspections.

It is important to learn more about this Senate Bill and how it will affect your business plan. It may increase your expenses over the next few years.

• Surprisingly, marketing tends to be overlooked, yet it is an important aspect of targeting potential residents, achieving

your occupancy goals, and leading the market with rents. Marketing campaigns and leasing efforts should be constantly monitored and measured to manage effectiveness and ROI. Not every property should have a one size fits all approach to marketing.

Only budget for the advertising sources that generated the most qualified leads and get rid of the rest. If your property’s rents are below your competitors, you should increase your budget for marketing.

While budgeting can seem daunting amidst everything that is ahead of you to close out the year, it does not have to be. The items above should help guide you in the right direction to be successful.

21-DAY TOUR OF SPAIN & PORTUGAL – OCT 7-27, 2019 www.StewartTours.com

Partner Solution

OCTOBER 2019

SPAIN & PORTUGAL The Beautiful Iberian Peninsula Spain

Portugal

© Ana Couto | Dreamstime.com

From the colorful villages of Portugal to the legendary gleaming white hill towns of Spain, we invite you to join Stewart Tours and fellow Rental Property Owners as we explore the stunning history, music and amazing cuisine of the Iberian Peninsula on our three-week journey across Spain and Portugal.

Experience stays in 8 beautiful towns and cities using these historic gems as our home base with mostly 2- & 3-nights stays allowing you to feel the region we are exploring.

© Sean Pa vone | Dr eamstim

e.com

- 21-Day Tour of Spain & Portugal – Oct 7-27, 2019 - All Touring, Hotels, Transfers, Guides, Admissions - 44 Included Meals on Tour - Beautiful 4- & 5-Star Hotels – Majority 2- & 3-Night Stays - Featuring 11 Cities Across Portugal & Spain - Whisper Headsets to Enhance Touring Experience - Handpicked National Guide & Local City Guides - Multiple UNESCO World Heritage Sites - Escorted by Mark & Vicki Stewart – Stewart Tours Founders

We have filled each day of the tour with the best historic sites and cultural experiences in these two dazzling countries including music, wine and scenic spots you will never forget. In Portugal, we will visit Lisbon, Sintra, Obidos Coimbra, Porto and even the StewartTours.com or Call 1.866.944.3036 : famed Douro Valley. Across Spain, we’ll explore the $7,799 pp + Group Airfare legendary cities of Seville, Cadiz, Granada, Cordoba, Toledo and Madrid. We have even included a day visit to the Rock of Gibraltar, we’re too close to pass it up!

Whether witnessing breathtaking Stallions and Spanish riders in Jerez, floating down the Douro River in one of the most beautiful valleys or visiting the famous Alhambra Palace, the tapestry of touring we have put together will delight all travelers each day.

July 2019 socalrha.org | 47

ADVERTISE YOUR SERVICE AREAS! We're adding new features to our Directory of Suppliers and Property Management Companies.

Now you can add your service areas to your FREE listing in the Directory!

Service areas represented include: • San Diego County • Imperial County / El Centro Area • Southern Riverside County (i.e.

Temecula, Murrieta, Menifee) • Eastern Riverside County (i.e.

Palm Springs, Palm Desert, Cathedral City) PROPERTY MANAGEMENT COMPANIES: Be on the lookout for a survey regarding your service areas from the Southern California Rental Housing Association.

Our Services:

• Asphalt Repair, Patching & Crack Seal • Asphalt Removal & Replacement • All types of Slurry Seals, Pavement Coatings & Striping • ADA Compliance

Serving all of Southern California since 1981!

Toronto

858.880.6133 amspaving.com

License #415436

Call our office at 858.278.8070 for more information.

SDCAA members & TERRY MOORE, CCIM have profited together for more than a generation.

Focused on your Investment Success!

Whether you need: brokerage consulting, valuation or just an unbiased, confidential ear, contact Terry.

You may have read his Rental Owner articles or the “Trusted Adviser” series in San Diego Daily Transcript.

A former SDCAA Director, Terry has taught and lobbied for SDCAA members.

His brokerage success rate 2.5 times the county average.

He has helped more than 400 households buy or sell rental property and his team is eager to serve you.

Contact him at: tmoore1031@gmail.com or SanDiegoApartmentBroker.com or 619-889-1031 48 | Southern California Rental Housing Association Rental Advisor July 2019

Connect

Archives Missed an important article? Visit bit.ly/RentalOwnerMagazine to browse past issues of RentalOwner Magazine.

Newsletters Our Weekly Update is delivered to your inbox every Friday. The email contains critical legisliative updates, featured news stories impacting the industry, and current events happening at the Association. Sign up at www. socalrha.org.

Visit socalrha.org to find online resources for members. Whether you want to register for upcoming classes and events, download rental forms, or search our directory for new vendors, you'll find everything you need on our website.

Be sure to log in to your account to access members-only resources.

Call 858.278.8070 to reset your login credentials.

Follow Us Keep up with the Association on your favorite social media platform. Our Twitter feed (@ SoCalRHA) is where you can follow breaking news and our Instagram feed (@SoCalRHA) chronicles our classes and events. Like us on Facebook (facebook.com/ and LinkedIn for event updates and breaking news. Use #socalrha to share your content with us!

Keep in Touch Send us your insights on the rental housing industry or involvement with the Association.

Email publications@socalrha.org with "Letters to the Editor" in the subject line.

Mail Southern California Rental Housing Association 5675 Ruffin Road, Suite 310, San Diego, CA 92123 Online at www.socalrha.org.

socalrha.org

July 2019 socalrha.org | 49

Let's Add to Your Portfolio In the past 8 years, Opus Bank’s Commercial Real Estate Banking Division has funded over $8 Billion dollars – that’s Billion with a “B” – so we have the strength and staying power you want in a financial partner.

If you have your eye on a multi-family or commercial property that has great potential, we’re here to help you add it to your portfolio. Opus Bank has capital to lend, a broad range of financing options, and the expertise to tailor any one of these options to your specific needs.

Richard Kovalcheck, a San Diego native with years of commercial real estate banking experience and local market knowledge is Opus Bank’s Income Property Banker in San Diego. Richard is ready to discuss your objectives, explain our selection of new and unique lending options, explore different scenarios, and put a financing package together that works best for you.

Contact Richard at 858.480.6735

OpusBank.com/LetsDoThis 50 | Southern California Rental Housing Association Rental Advisor July 2019

Business Directory

PROPERTY MANAGEMENT COMPANIES # 5150 Baltimore Dr at the Crossroads.................... ........................................................(858) 793-8899 899 Kettner.................................(619) 702-0655 A ADD Realty, Inc..............................(619) 232-6811 All Points Real Estate................. (619) 298-7724 Alliance Investment Corp.........(858) 597-4900 Ambassador Property Management..................... .........................................................(760) 945-8107 American Assets Trust..............(858) 350-2564 Antelope Ridge (Sentinel Real Estate).................. ...........................................................(951) 672-8181 Arbor Terrace................................(619) 293-3612 Arbors at California Oaks Apartment Homes..... ..........................................................(951) 461-3264 Ascent Real Estate..................... (858) 551-9600 Asset Property Management..(858) 560-9363 Avenue 5......................................(206) 582-3333 Award Property Mgmt.................. (619) 471-1755 B Benson Properties.................... (619) 977-0622 Berkshire Communities........... (408) 614-5587 Bob Cota Realty......................... (619) 465-9934 Brentwood Management Co..(619) 220-8595 Bridge Property Management.(801) 716-5795 Brycorp, Inc...................................(619) 920-7174 Buchanan Property Management Corp........... ....................................................... (619) 269-0276 C Cambridge Management Group, Inc.................... .......................................................... (619) 497-0771 Canyonwood.................................(619) 501-2838 Capital Growth Properties, Inc..(858) 454-8857 Chase Pacific Property Management and Real Estate Services............................. (858) 271-8841 Choice Properties / Point Loma Real Estate....... .........................................................(619) 223-4075 Cirrus Asset Management, Inc..(818) 222-4840 City View Apartments|Greystar.(619) 234-0134 Community Research Foundation, Inc................. .........................................................(619) 275-0822 Core Property Group.................. (619) 399-7279

D Delta Property Management... (619) 465-5851 Douglas Allred Company....... (858) 793-0202

K Kevin Robinson.......................... (619) 265-5859 Kleege Enterprises...................... (858) 481-3081

E Eagle Glen Apartments | Greystar......................... ..........................................................(951) 461-4565 Elevate SD Properties..................(619) 535-8112 Essel Manager, Inc......................(619) 239-4300 Euston Management.................(858) 793-8899 EV Lofts | Greystar.......................(619) 452-2892

L L.E.W. Management................... (619) 440-8915 Land Trek Property Management...................... ...................................................... (760) 758-6000 Lincoln Military Housing.......... (858) 874-8100 Lisa's Property Managment... (858) 243-8028 LMC (Lennar Multifamily Communities)............ ....................................................... (619) 376-2208 Lyon Living...................................(949) 838-1274

F Fairfield Residential Company LLC................... ........................................................(858) 457-2123 FBS Property, AMO .................. (619) 286-4721 FDC Management, Inc............. (714) 685-7000 Foothills at Old Town................(951) 676-7545 G Gables Alta Murrieta.................(951) 698-0628 Gables Oak Creek.....................(951) 600-9696 Gables Point Loma.....................(619) 223-6577 Greystar Real Estate Partners.(602) 522-1200 Griswold Real Estate Mgmt., Inc......................... ....................................................... (858) 597-6100 H H.G. Fenton Company............... (619) 400-0120 Hanken, Cono, Assad & Co...... (619) 698-4770 Harprop, Inc................................. (650) 941-6900 Heartland Associates................ (619) 462-2082 Homes Management, ATS Homes, Inc................ ........................................................ (760) 432-4663 Horizon Properties Management Service........... .........................................................(619) 482-3054 Humphreys Residential............ (619) 865-0389 Hunt Military Communities.......(760) 385-4835 I IDEA 1...........................................(619) 233-8900 IMT Sorrento Valley..................(858) 530-2100 Income Property Advisors Inc..(619) 302-0363 Integrity Plus Property Management................ ....................................................... (619) 546-4999 Interfaith Housing Assistance Corporation..... ........................................................ (619) 668-1532 Investors Property Management Group........... .......................................................(760) 967-4764 IPI Property Management.......(858) 277-2700 J Jensen Properties.....................(858) 449-7294 JHB California Properties, LLC.(760) 722-6421 Johnston Property Management, Inc................ ...................................................... (760) 944-0703 JPI Development, LLC............. (858) 299-4768

M Margarita Summit | Euston Management......... ......................................................... (951) 676-1921 Maya Linda Apartments..........(858) 566-5350 Melroy Asset Management....... (858) 483-5111 MG Properties...........................(858) 658-0500 Mira Bella Apartments | Simpson Property Group...........................................(858) 560-5720 More Property Management... (858) 514-8201 N Noah Realty................................(858) 504-0416 O Ocean Breeze Apartments|Greystar................. ....................................................... (619) 428-3369 Olympus Property..................... (817) 795-4900 P Pacific Commercial Management, Inc.............. ......................................................(858) 450-6886 Pacifica SD Management........(619) 296-9000 Parkdale Apartments | Norco Mgmt. Corp...... ........................................................ (760) 737-9017 Pasas Properties, Inc................ (619) 607-7560 Pedro Ferreira............................(619) 224-0306 People Helping Others Prop. Mgmt.................. .......................................................(619) 282-5400 Pierside North | Greystar......... (949) 202-3991 Pierside South | Greystar........ (760) 433-3500 Pinnacle Property Management Services, LLC ......................................................(949) 250-5302 PMI South Coast........................ (619) 738-0353 Point Bonita Apartment Homes.(619) 371-3245 Prime Group Residential......................................

Professional Real Estate Management............. ........................................................(619) 297-7736 R R & V Management ..................... (619) 285-5500 R. A. Snyder Properties, Inc........ (619) 297-0274 REC Properties| PeĂƒÂąasquitos Point Apts........... .......................................................... (858) 484-5047 Rehmann Realty Group...............(619) 440-5669 July 2019 socalrha.org | 51

RG Investment Real Estate Services Inc.............. ......................................................... (858) 268-5004 Richman Property Services.........(813) 262-0401 River Bank Village | Winn Residential................... ........................................................... (951) 695-0120 River Oaks | Waterton Residential ........................ ........................................................... (760) 721-8585 Rohn Properties Management... (619) 990-7433 Rolling Hills Gardens | Greystar.(619) 482-7583 S San Diego Housing Commission........................... .......................................................... (619) 578-7531 San Diego Realty Services.......... (619) 713-1044 San Diego Realty Services.......... (619) 713-1044 Sardo Properties...........................(619) 405-9418 Scott Management Company..(310) 370-2696 SD Rent Pros............................... (619) 884-0906 Sea West Property Management........................... ....................................................... (760) 452-2900 Seapoint Properties, Inc.......... (858) 866-5636 Seventh & G|Greystar................ (619) 696-8096 Shapell Properties, Inc..............(323) 988-7590 Solaire | Greystar........................(949) 945-3499 South Bay Community Services............................. ........................................................ (619) 420-3620 Stafford Property Group............ (619) 957-7326 Strat Prop Management, Inc.......(619) 295-2211 Strata Equity Group.................. (858) 546-0900 Strategic Assets Management.(858) 430-6068 Sun An Sea Property Mgmt.......(619) 298-4160 SunRidge Properties, Inc..........(858) 578-3600 Sunrise Management Company AMO.................. .......................................................... (858) 751-1768 Sunset View Apartments | Greystar...................... ........................................................(760) 433-2900 SVN Asset Advisory Group...... (858) 452-9100 T Team Bourda Incorporated... (858) 279-6265 Thatcher Properties, Inc..........(619) 286-4250 The Apartment Company....... (858) 688-9307 The Enclave at Menifee (Sentinel Real Estate) ........................................................ (951) 679-5100 The Hanover Company.............(713) 267-2100 The Helm Management...........(619) 589-6222 The Legacy Real Estate Company..................... ........................................................(619) 980-7467 The Premiere Residential , LLC.(858) 455-7711 The Terraces...............................(760) 735-5140 Torrey Pines Property Management................. ...................................................... (858) 454-4200 Trilar Management Group...... (760) 929-4940 Trinity Property Consultants...(949) 299-0812 Tuscany Hills Apartments | Euston Management..............................(760) 744-9339 Tyco Property Management .... (619) 425-1017

U UDR, Inc.........................................(720) 283-6120

Willin Properties.........................(619) 298-0500 Winn Residential........................(559) 435-3434

V Valor Property Management................................... ...........................................................(619) 415-7616 Vista Pointe Apartments (RCMI)............................. ........................................................ (951) 894-2439

Z Zimmerman Property Management.................. ........................................................ (619) 546-5361

W West Park Apartments | Sudberry...................... ........................................................ (619) 223-7777 Whispering Oaks Apartments | Greystar.......... .........................................................(760) 471-1262

Reach San Diego’s largest audience with over

4.1 Million Print and Digital users with The San Diego Union-Tribune Rental Directory.

In partnership with the SDCAA tip of the week.

52 | Southern California Rental Housing Association Rental Advisor July 2019

Special pricing for SDCAA members.

Contact Hung Luong at 619-718-5131 Or email: hung.luong@sduniontribune.com

Business Directory

SUPPLIER MEMBERS

Boiler Repair

Dry Cleaning & Laundry Service

Brokerage

Electrical Contractors

Air Temperature Specialists................(888) 588-1602

ABI Multifamily....................................... (858) 256-7690 Doug Taber - Real Estate Broker......... (619) 483-1031

Cabinet and Countertops

Tide Cleaners..........................................(858) 333-4843 Kennedy Electric.................................... (619) 582-6568

Emergency Service Flood/Fire

SD Wood Cabinet..................................(858) 450-6090 Dixieline..................................................... (619) 358-8188 Grand Design Kitchens........................ (760) 789-0992 Marjan Stone ●......................................(760) 994-6008

911 Restoration of San Diego.............(858) 805-5864 American Technologies Inc ★●▲....... (619) 458-5979 Bonded Inc.............................................. (858) 576-8400 Commercial Restoration Company ★●▲........................ ....................................................................(720) 427-2932

1031 Exchange Services, & Trust Services

Cabinet Refacing & Installation

Employment Agency

Advertising & Marketing

Cable Television

Energy Management

Carpet Cleaning

Environmental: Asbestos/Lead/ Mold

Carpet Sales & Flooring

Events

Direct 1031 Exchange............................. (720) 358-1031 Apartments.com.................................... (888) 658-7368 Conversion Logix ★●▲......................... (866) 297-4914 RentPath...................................................(858) 220-8521 Zillow Group............................................(206) 757-4830

Air Conditioning

Air Temperature Specialists................(888) 588-1602

Apartment Brokerage/Sales

Doug Taber, CCIM - Apartment Broker........................... ...................................................................... (619) 483-1031

Smart Cabinetry......................................... (612) 961-5411 Cox............................................................ (858) 836-7582 Bonded Inc.............................................. (858) 576-8400 City Wide Cleaning Services, Inc.......(619) 938-2600 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 Specialist Home Services dba. Accenture Carpet Company...................................................(619) 370-5073

Appliance Parts Company.................. (480) 755-5540

America's Finest Carpet Company....(800) 888-1568 Bonded Inc.............................................. (858) 576-8400 G. B. Sales................................................ (858) 571-3600 Interior Logic Group..............................(858) 496-5222 J & C Carpet Company.......................... (619) 498-1424 Sid's Carpet Barn, Inc.............................(619) 477-7000

Appliance Sales

Cleaning & Janitorial Services

Appliance Leasing

Appliance Warehouse of America..... (619) 750-9533

Appliance Parts & Repair

Expressions Home Gallery................ (800) 550-4227 R & B Wholesale Distributors, Inc... (909) 230-5400

Asphalt & Asphalt Maintenance

AMS Paving, Inc...................................... (858) 880-6133 Apache Asphalt & Seal Corp............. (760) 598-8855 Aztec Paving, Inc.................................... (619) 465-9813 SealCo.......................................................(760) 466-3779

Attorneys-At-Law

FastEvict.com Law Group ★●▲...........800-686-8686 Heinz & Feinberg.................................. (619) 238-5454 Kimball, Tirey & St. John LLP............... (619) 234-1690 Todd A. Brisco & Associates, APC...... (714) 634-2814

Backflow Testing

Pacific Backflow Company, Inc..........(760) 639-4000

Banks

Chase Commercial Term Lending..... (619) 464-0573 Opus Bank...............................................(949) 251-8250 Pacific Mercantile Bank ★●▲.............. (858) 320-8410

Bathroom Refinishing

American Bathtub Refinishers.......... (619) 265-9200 Citiwide Restoration ●........................... (858) 231-2801 Pacific Bathtub Refinishers Inc............(619) 772-2535

Bathroom Remodeling & Refinishing

3 in One Bathtub and Kitchen Refinishing Inc............... .................................................................... (619) 575-9253 American Bathtub Refinishers............(619) 265-9200 Bill Howe Plumbing, Inc........................ (619) 286-6348 Calbath......................................................(949) 263-0779

Bathtub Liners

American Bathtub Refinishers.......... (619) 265-9200 Bath Fitter................................................ (619) 447-2000

Bed Bug Services

Innovative Pest Solutions..................... (800) 871-9878

Bee Removal

Innovative Pest Solutions..................... (800) 871-9878

Blinds

America's Finest Carpet Company... (800) 888-1568 Bonded Inc............................................. (858) 576-8400

Atlas Property Service......................... (858) 386-4578 City Wide Cleaning Services, Inc.......(619) 938-2600 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 Pacific Coast Cleaning, Inc..................(858) 565-1603 Suite Cleaning.......................................... (619) 434-9961 Sunset Commercial Services...............(877) 536-2777

Coin-Operated Laundry Equipment

All Valley Washer Service..................... (800) 247-1100 PWS Laundry..........................................(858) 560-6969 WASH Multifamily Laundry Systems..(858) 279-1234 Washtek, Inc............................................(760) 735-2495

Collections

FastEvict.com Law Group ★●▲.........(800) 686-8686 Genesis Credit Management.............. (310) 857-0272 Kimball, Tirey & St. John LLP................ (619) 234-1690

Concrete Services

Ram Jack Pacific.....................................(619) 726-0052

Construction and Remodeling

Larry O'Dell Construction......................(619) 501-5252 Matrix Construction Services...............(951) 493-0100 McMillin Contracting Services.............(619) 401-7000 Primeco Construction ●▲..................... (760) 390-3189 Workright Property Services Inc.......... (858) 751-6312

Construction Management

Southern Cross Property Consultants............................. .................................................................. (858) 395-8657

Courtesy Patrol

City Wide Protection Services, Inc.... (619) 938-2333

Deck Coating

Life Deck/Pacific Pebbles....................(619) 262-8600 Medrano Co..............................................(619) 264-3434

Decks and Patios

Best Rate Repair.........................................619-229-0116

Drain & Sewer Cleaning

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348

The Phoenix Staffing............................ (858) 799-0665 San Diego Gas & Electric...................... (619) 696-4318 Alliance Environmental Group, Inc.. (877) 858-6220 American Technologies Inc ★●▲....... (619) 458-5979 Central Valley Environmental San Diego........................ .................................................................... (619) 838-4035 Envirocheck............................................(858) 952-6368 FACS ★●▲................................................(510) 266-4600 Amazing Craft Workshops.................... (619) 832-1278

Evictions

Fast Eviction Service ★●▲..................(800) 686-8686 Kimball, Tirey & St. John LLP............... (619) 234-1690

Exterminators

Innovative Pest Solutions..................... (800) 871-9878 Lloyd Pest Control................................. (800) 570-2847

Financial Services

1031 Capital Solutions...........................(949) 887-4627 Chase Commercial Term Lending..... (619) 464-0573 PGIM Real Estate Finance................... (858) 275-5066 Point Loma Credit Union.......................(858) 243-7471

Fire Alarms

Best Security & Fire Products..............(760) 781-5700

Fire Equipment Sales & Service

All County Fire, Inc ●▲...........................(619) 284-4770 Best Security & Fire Products..............(760) 781-5700 SSD Alarm............................................... (800) 888-0444 Symons Fire Protection ★●▲.............. (619) 588-6364 Telgian Corporation...............................(877) 835-4426 WeSupplyIt.com....................................... (800) 541-3197

Fitness Equipment & Sales

Advanced Exercise ..............................(858) 205-5800 Opti-Fit.......................................................(619) 822-7370 Out-Fit.......................................................(559) 970-6606 Technogym...............................................(201) 247-5735

Flood Damage

Citiwide Restoration ●........................... (858) 231-2801 Generation Contracting & Emergency Services, Inc... ................................................................... (858) 679-9928

Floor Coverings

Bonded Inc.............................................. (858) 576-8400 Cali Bamboo............................................(858) 754-0444 Resource Floors, Inc. ............................ (858) 444-1260 Seamless Flooring, LLC....................... (858) 257-2586 Tarkett ......................................................(440) 248-4756 Urban Surfaces........................................ (951) 738-9301

Furniture Rentals

Brook Furniture Rental........................... (858) 271-0107 Cort Furniture Rental............................(858) 549-0800

Furniture Sales

Crowning Touch Installations............. (760) 224-4555

Garage Door and Repairs

Garage Door Medics..............................(619) 363-7667

Gates July 2019 socalrha.org | 53

Controlled Entry Specialists, Inc......... (619) 670-8100

General Contractors

FSI Construction.......................................(972) 880-5171 Har-Bro Emergency Services & Restoration.................. ....................................................................(619) 398-0200 Larry O'Dell Construction......................(619) 501-5252 M. C. Contracting Service.................... (619) 282-3083 McMillin Contracting Services.............(619) 401-7000

Heating & Air Conditioning

Maintenance & Repair

Generation Contracting & Emergency Services, Inc.. . ................................................................... (858) 679-9928 Larry O'Dell Construction..................... (619) 501-5252 PCC Trip Hazard Removal ●▲............. (760) 658-6116

Power Washing

Maintenance Supply

Markably..................................................(800) 449-3809

HD Supply Facilities Maintenance..... (760) 809-1470 Wilmar.......................................................(909) 203-9801

Air Temperature Specialists..................888-588-1602 Bill Howe Plumbing, Inc....................... (619) 286-6348 Sam's Heating and Air Conditioning, Inc...................... . .................................................................... (619) 697-9824

Market Research

Human Resources

American Technologies Inc ★●▲....... (619) 458-5979 Bill Howe Plumbing, Inc....................... (619) 286-6348 Citiwide Restoration ●........................... (858) 231-2801 FACS ★●▲................................................(510) 266-4600 Generation Contracting & Emergency Services, Inc.. . ................................................................... (858) 679-9928

San Diego Employers Assoc ★........ (858) 505-0024

Insurance

BCIS Insurance Services ★●▲........... (888) 909-2247 Farmers Insurance McWhirter Agency............................ .................................................................... (619) 463-7320 Ives Insurance Services, Inc.................(619) 224-5337 Renters Legal Liability............................ (801) 928-7015 Snapp & Associates Insurance Services, Inc................. .....................................................................(619) 908-3100 Successful Solutions, LLC.................... (619) 460-9433 Willis Insurance Services of California.(858) 678-2121

Insurance Adjuster

The Greenspan Co./Adjusters International.................. .................................................................... (760) 405-4139

Internet Advertising Service

Apartments.com................................... (888) 658-7368 WebListers LLC...................................... (800) 784-2155

ALN Apartment Data, Inc..................... (800) 643-6416 Rentometer...............................................(888) 424-2175

Mold Inspections & Remediation

Kitchen Remodeling

McMillin Contracting Services............ (619) 401-7000

Landscape Maintenance & Service

A Plus Tree Care, Inc.............................(866) 815-2525 Aztec Landscaping Inc.......................... (619) 464-3303 BrightView............................................... (858) 208-6394 Christian Landscape Company........... (619) 291-8678 LaBahn's Landscaping............................ (619) 579-9151 Landcare Logic ●..................................(858) 560-8555 Liberty Landscaping, Inc......................(951) 683-2999 M. C. Contracting Service.................... (619) 282-3083 MSE Landscape Professionals, Inc..... (760) 743-4127 New Way Landscape and Tree Service.......................... ...................................................................(858) 505-8300 Pacific Green Landscape, Inc..............(619) 390-9962 So Cal Tree Care, Inc............................(888) 706-8733

Wakeland Housing & Development. (619) 235-2296

Property Management Personnel

BG Multifamily...........................................(619) 785-3164 Career Strategies...................................(619) 640-2250 Go-Staff, Inc............................................(858) 292-8562 Link Staffing Services............................(858) 874-3334 NPM Staffing ★●▲.................................. (619) 804-2554 The Phoenix Staffing............................ (858) 799-0665

Property Management Software

Odor Control

Ratio Utility Billing Systems

Paint Manufacturers & Supplies

Real Estate

Painting

Refuse Removal

NonScents Pro ●..................................... (858) 291-0132 Behr Paint...................................................(951) 241-3833 Dunn-Edwards Corporation ★●▲....... (619) 884-3866 Sherwin-Williams Co.............................(858) 496-8925 Vista Paint Corporation.......................... (619) 277-6778

Parking Enforcement

Atlas Property Service......................... (858) 386-4578 Aztec Landscaping Inc.......................... (619) 464-3303 City Wide Cleaning Services, Inc.......(619) 938-2600 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 DAPA Services, Inc. "Customized Cleaning Solutions"...........................................................(619) 221-9292 GMI Cleaning-Security......................... (858) 244-7860

Property Management

Ellis, Partners in Management Solutions......................... ................................................................... (972) 256-3767

Janitorial Services

Internet Service Provider

Promotional/ Logo Products

Mystery Shopping

Aletho Technologies............................ (877) 226-0355 Cox ........................................................... (858) 836-7582

ApartmentSEO........................................(562) 448-8735

Aztec Landscaping Inc.......................... (619) 464-3303

AppFolio.................................................. (866) 648-1536 Entrata...................................................... (949) 281-7293 Property Matrix........................................(800) 795-4100 ResMan..................................................... (972) 349-1406 Yardi Systems...................................... (805) 699-2040

Citiwide Restoration ●........................... (858) 231-2801 Done-Rite Painting Inc............................(619) 977-0241 Dynamix Painting, Inc............................(760) 787-0269 General Coatings Corporation.............(858) 587-1277 Jana Harris Painting Inc..........................(619) 917-9037 Pilot Painting and Construction.......... (714) 229-5900 Pro-Tech Painting Company..............(858) 527-0200

Internet Marketing

................................................................... (619) 593-8880

Reliant Parking Solutions.................... (888) 977-6848

Parking Management Software

Reliant Parking Solutions.................... (888) 977-6848

Paving Maintenance

AMS Paving, Inc...................................... (858) 880-6133 Eagle Paving.......................................... (858) 486-6400

Pest Control

Corky's Pest Control................................(800) 901-1102 Dewey Pest Control................................ (760) 744-3173 Innovative Pest Solutions .................... (800) 871-9878 Lloyd Pest Control................................. (800) 570-2847 Terminix Commercial ●▲...................... (619) 861-9534

PGS

AEI Corporation......................................(949) 474-3070

Pipe Lining

Specialized Pipe Technologies...........(619) 242-1620

Plumbing

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348 Mega Western Sales............................. (310) 323-7900 Pacific Drain and Plumbing................. (760) 436-8600 Southwest Environmental, Inc........... (800) 307-5700 Workright Property Services Inc.......... (858) 751-6312

Livable ★●▲............................................. (877) 789-6027 ABI Multifamily....................................... (858) 256-7690 ACI Apartments...................................... (619) 299-3000 SVN Vanguard........................................... (619) 658-1113 Voit Real Estate Services................... (858) 453-0505 Dependable Disposal & Recycling..... (619) 460-3551 Republic Services Co............................ (760) 508-5119 Valet Living............................................... (813) 248-1327

Remote Video Monitoring

Best Security & Fire Products..............(760) 781-5700

Renovations & Remodeling

AAA Refinishing Corp...........................(800) 456-1492 Bill Howe Plumbing, Inc........................ (619) 286-6348 Interstate Restoration Group................(714) 978-6400 Larry O'Dell Construction......................(619) 501-5252 McMillin Contracting Services.............(619) 401-7000 One Call Construction Services, LLC..(602) 558-6485

Renters Insurance

Assurant Specialty Property............... (760) 936-5757 ePremium Insurance............................. (949) 370-7368

Repiping

Air Temperature Specialists................(888) 588-1602 Bill Howe Plumbing, Inc........................ (619) 286-6348

Reputation Management

SatisFacts Research............................. (866) 655-1490

Resident Retention

SatisFacts Research............................. (866) 655-1490

Resident Surveys

SatisFacts Research............................. (866) 655-1490

Roofing

Ferguson Enterprises.......................... (888) 334-0004

A-1 All American Roofing Company.... (858) 537-5177 Commercial & Industrial Roofing.........(619) 465-3737 Diamond Roofing..................................... (619) 295-3110 DILS Roofing & Exteriors..................... (760) 727-6000 Preman Roofing/Solar............................ (619) 276-1700 Premium Roof Services, Inc.................(619) 239-8880 Roofing Specialists of San Diego......(858) 922-5903 RSI Roofing & Solar............................... (858) 278-7200 Sully-Jones Roofing..................................(800) 611-3110

Chase Commercial Term Lending.... (619) 464-0573 Luther Burbank Savings....................... (619) 405-9961

Pool Furniture

Security Deposit

Locksmith

Pool Maintenance & Refacing

Security Guard Patrol

Leak Detection

ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530 Triple Plus LTD........................................ (844) 729-8775

Lenders

Kern Key Services ●............................... (619) 341-3505

Plumbing Fixtures

Texacraft .................................................. (800) 327-1541 Gardner Outdoor and Pool Remodeling.........................

54 | Southern California Rental Housing Association Rental Advisor July 2019

Assurant....................................................(760) 936-5757 Bald Eagle Security Services, Inc.......(619) 230-0022

Bastion Security..................................... (800) 783-5700 Brothers in Arms Security..................... (844) 458-1021 City Wide Protection Services, Inc..... (619) 938-2333 Elite Security ............................................ (619) 574-1589 Signal 88 Security of San Diego.........(619) 363-7233

Conservice Utility Billing & Mgmt....... (602) 481-7440 Guardian Water & Power.........................(877) 291-3141 Livable ★●▲............................................. (877) 789-6027 Minol USA................................................. (888) 766-1253 Multifamily Utility Company............... (800) 266-0968

Bastion Security..................................... (800) 783-5700 California Safety Agency.....................(866) 996-6990 City Wide Protection Services, Inc..... (619) 938-2333 GMI Cleaning-Security......................... (858) 244-7860 JDS Security............................................. (619) 781-8694 RBW Security........................................... (619) 255-7626 Security First............................................ (619) 243-3992 Stealth Monitoring.................................... (214) 341-0123

Cox Communications-San Diego Accts.......................... ................................................................... (858) 836-7582

................................................................... (858) 679-9928 PuroClean Emergency Services........ (858) 566-7876 Restoration Management Company.. (858) 935-1170 Servpro of Point Loma.......................... (619) 275-2802 SERVPRO of San Diego City SW & SERVPRO of Centre City/Uptown...............................(619) 269-5004 Servpro of Sorrento Valley/UTC & La Mesa/Lemon Grove...........................................................(858) 527-1144

Tenant Screening

Water Heaters

Security Services

Telephone Services

Moco Inc................................................... (800) 814-8213

Termite Control & Repair

Best Rate Repair.......................................(619) 229-0116

Seismic Retrofit

Tile: Grout Cleaning & Sealing

Sewer & Drain Line Video

Towing Services

Optimum Seismic..................................(323) 605-0000

City Wide Cleaning Services, Inc.......(619) 938-2600

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348

Window Coverings

Bonded Inc............................................. (858) 576-8400 G. B. Sales............................................... (858) 571-3600 Specialty Apartment Supply............... (877) 630-2275

Windows

ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530

S&S Towing.............................................. (619) 818-3648 Western Towing..................................... (619) 297-8697

Signs and Banners

Bio-One San Diego ●...........................(858) 939-9985

Milgard Manufacturing - Temecula.....(951) 334-1584 Newman Replacement Windows ★●▲......................... ...................................................................(760) 438-8080 Western Window Sale & Install.......... (858) 569-5091

Tree Services

Wood Damage Repair

Active Sign Company.............................(619) 477-4900 Sign Bracket Store..................................(888) 919-7446 United Design Group ★●▲................... (619) 490-6173

Slab Leaks

Air Temperature Specialists................(888) 588-1602 Bill Howe Plumbing, Inc........................ (619) 286-6348

Smoke Free Housing

American Lung Association.................. (619) 297-3901

Software

Trauma Scene Clean Up

Arborwell................................................. (888) 969-8733 Aztec Landscaping Inc.......................... (619) 464-3303 So Cal Tree Care, Inc............................(888) 706-8733

Video Surveillance

Best Security & Fire Products..............(760) 781-5700

Water and Energy Saving Retrofits

Bottom Line Utility Solutions, Inc..........(949) 707-1311

RealPage, Inc.......................................... (877) 325-7243

Water Conservation

Storage Mi-Box...................................................... (858) 779-2600 Park Locker............................................. (559) 722-5068

Water Damage Restoration

Submetering / Billing Services

California Sub-Meters.......................... (858) 571-8999

California Sub-Meters........................... (858) 571-8999 Livable ★●▲............................................. (877) 789-6027 Bill Howe Plumbing, Inc........................ (619) 286-6348 Bonded Inc.............................................. (858) 576-8400 Generation Contracting & Emergency Services, Inc...

Best Rate Repair...................................... (619) 229-0116

Wrought Iron & Stainless Steel

Ornamentalic Inc..................................... (619) 733-5414 Service Area Guide Please note that all businesses currently in the directory serve clients in San Diego County. Please use the following guide to finding suppliers working with clients in Imperial County or Riverside County. ★ Serving Imperial County / El Centro Area ● Serving Southern Riverside County (i.e. Temecula, Murrieta, Menifee) ▲ Serving Eastern Riverside County (i.e. Palm Springs, Palm Desert, Cathedral City)

Whether you have one rental or 5,000...

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credit profile • OFAC search • national criminal eviction/ civil records search national criminal database search social security verification • rental verification employment verification July 2019 socalrha.org | 55

ADVERTISER Index advertising 52 Union-Tribune 619-718-5131 air duct cleaning 5 Redi Carpet 800-734-6801 banking 50 Opus Bank 858-480-6735 bathroom remodeling 34 American Bathtub Refinishers 619-265-9200 bathtub liners 34 American Bathtub Refinishers 619-265-9200 bathtub refinishing 34 American Bathtub Refinishers 619-265-9200 broker/real estate 48 Terry Moore 619-889-1031 carpet cleaning 5 Redi Carpet 800-734-6801 carpet sales 5 Redi Carpet 800-734-6801 concrete services 32 Precision Trip Hazard Removal 760-658-6116 amage restoration 14 Hersum Construction 858-373-5900 31 Pacific Coast Construction 760-298-3170

deck coatings & waterproofing 32 Medrano 619-264-3434 31 Pacific Coast Construction & Water Proofing 760-298-3170 electrical contractors 14 Kennedy Electric 619-464-6568 general contractors 31 Pacific Coast Construction 760-298-3170 order control 18 NonScents Pro 858-291-0132 paving 48 AMS Paving 858-880-6133 pest control BC Corky's Pest Control 800-333-7138 24 Lloyd Pest Control 800-223-2847 plumbing 8 ASAP Drain Guys and Plumbing 619-581-2127 property management IFC Harland Property Management 858-367-0343 real estate management 10 Griswold Real Estate Management 858-597-6100 refuse removal 36 Dependable Disposal 619-460-3551

56 | Southern California Rental Housing Association Rental Advisor July 2019

security patrol 36 Signal 88 Security of San Diego 619-363-7233 sidewalk repair 32 Precision Trip Hazard Removal 760-658-6116 solar 19 Evolution Building Efficiency 866-615-8429 tenant screening 55 Infolink Resident Screening 888.762.7313 termite Control 24 Lloyd Pest Control 800-223-2847 towing 15 Western Towing 619-297-8697 utility billing system 44 Livable 877-789-6027 water heaters 8 ASAP Drain Guys and Plumbing 619-581-2127 windows 20 Newman Replacement Windows 619-677-6511 760-764-4553

100 Birthday th

Southern California Rental Housing Association's

The annual Golf Classic hosted by Southern California Rental Housing Association is a favorite tradition. The day brings together property management professionals and supplier members for a day of golf in a scenic location.

This year, the Golf Classic is raising funds for the Industry Defense Fund, which will help us continue our efforts at protecting the rental housing industry. Join us for this favorite event on Thursday, September 26, 2019, at the Coronado Municipal Golf Course.

We hope you enjoy a look back at these pictures from our past golf tournaments.

Share Your Memories!

Our Rental Industry Education Conference & EXPO is one of the favorite traditions for our members and rental housing professionals throughout Southern California. In fact, many of our exhibitors have been sharing their products and services at the show for decades! Want to share pictures of EXPOs past? Email scanned copies to publications@socalrha.org.

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