Southern California Rental Housing Association Rental Advisor Magazine

Directory of Property Management Companies

July 2020

SCRHA 5675 Ruffin Road, Suite 310 San Diego, CA 92123

Industry Voices

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CONTENTS JULY 2020

7 Reputation Management 23 Property Management Paul Bergeron Directory Business Operations

SCRHA Business Operations

31 Questions and Answers

Ted Kimball, Esq., Kimball, Tirey & St. John LLP Operational Advice

44 Helping You and Your Residents Fight The Bite SCRHA Resident Resources

In Every Issue 3 4 11 15

President’s Message Executive Director’s Message Regional Legislative Update Capitol News

37 Independent Owner Spotlight: Norman Cullen SCRHA Member Spotlight

47 FAQ Regarding the 2020 Census National Apartment Association Property Management

Use A Member First

53 Business Directory: Suppliers

Search the Online Business Directory at socalrha.org.

2020 OFFICERS

President Kendra Bork, Cambridge Management President Elect Lucinda Lilley, FBS Property, AMO Vice President John Modlin, GRI, Independent Owner Secretary Aiesha Blevins, Alliance Residential Treasurer Abigail Rex, American Asset Management Legislative Chair Shannon Kelly, Independent Owner Immediate Past President Scott Cook, CPM, SVN Asset Advisory Group

2020 DIRECTORS

Allison Pfister, GreyStar Athan Ranglas, R&V Management Buck Buchanan, Owner Carla Azevedo-Taber, Progress Management Gail Miller, Lincoln Military Housing Hojjat "Tom" Tamar, Owner Jay Lopeman, BG Multifamily Kurt Sullivan, Douglas Allred Company Melissa Deen, Sunrise Property Management Nichole Lawhon, Apartments.com Scott Ledesma, Generation Contracting & Emergency Services Todd Henderson, Owner

HONORARY LIFE ADVISOR G. Wesley Harker

Rental Advisor

MAGAZINE STAFF Publisher Alan Pentico, CAE, Executive Director Managing Editor Olivia Galvez, Director of Operations Editor Lindsey Lee, Marketing Coordinator Design & Layout Marc Shanahan EDITORIAL ADVISORY BOARD Melissa De Marco, FBS Property, AMO-Chair Etta Smith, Generation Contracting & Emergency Services, Inc.-Vice Chair Norman Cullen, CULTR 1, LP Melissa Deen, Sunrise Management Company, AMO DeAnna Wilson, Conversion Logix Sarah Hoverson, Livable

ASSOCIATION STAFF

Alan Pentico, CAE, Executive Director apentico@socalrha.org 858.278.8070 Olivia Galvez, Director of Business Operations/Operational Advice ogalvez@socalrha.org 858.751.2217 Molly Kirkland, Director of Public Affairs/Operational Advice mkirkland@socalrha.org 858.751.2200 Kim Zebroski, Office Manager kzebroski@socalrha.org 858.751.2220 Lorna R. Kindred, Education Manager lkindred@socalrha.org 858.751.2219 Mike Nagy, Public Affairs Manager mnagy@socalrha.org 858.751.2214 Lindsey Lee, Marketing Coordinator llee@socalrha.org 858.751.2218 Tanya Sprague, Membership Sales Representative tsprague@socalrha.org 858.751.2208

Southern California Rental Housing Association Rental Advisor Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the Southern California Rental Housing Association (SCRHA). The magazine is published monthly and is provided to Southern California Rental Housing Association members only. The views expressed in these articles are the authors's and do not necessarily represent those of the Southern California Rental Housing Association or SDMHC.

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Our Address

Southern California Rental Housing Association 5675 Ruffin Road, Suite 310, San Diego, CA 92123 San Diego Office: 858.278.8070 Toll Free: 888.762.7313 Fax: 888.871.5229 socalrha.org

All rights reserved. Materials may not be reproduced or translated without prior written permission by the publisher. Contact the Southern California Rental Housing Association at 858.278.8070 or visit socalrha.org for more information.

Advertising - We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

CONTRIBUTE: Educational articles in Rental Advisor Magazine must be between 500-800 words, include a byline of the author, and a final paragraph with contact information. Deadline is the 10th of the month before publication. Submit to publications@socalrha.org.

ADVERTISE: Contact the Association at 858-278-8070 or email info@socalrha.org for advertising information, including rates, production specifications, and print deadlines.

Kendra Bork

2020 President Southern California Rental Housing Association

H

ow are you?

Really - how are you doing? If you’re not being asked this daily, I want to make sure you are being asked now. We are all under tremendous pressure to survive all that is going on, and many of us are probably feeling a desire to start a return to “normal” – whatever you hope that looks like. If nothing else, we’re all hoping for a quick end to the rapid changes we’ve been experiencing. But, the changes are still coming at us almost faster than we can manage. Now, it’s not ‘how do we shut things down’; now, it’s ‘how do we start everything back up again?’ The majority of the effects from this crisis could end in a couple of months, six months, end of the year – perhaps longer. This is why I ask: how are you doing?

At SCRHA, we are here to support you and your business. We’re keeping an eye on industry trends and the changes that the government is making for you so that you don’t have to try to absorb and process the infinite amount of information that is coming at all of us. If you haven’t visited socalrha.org recently, please be sure to bookmark the COVID-19 updates page and visit it periodically for new items.

At the same time, sign up for email updates so that you receive the information in your email inbox as well.

I know it may feel hopeless right now as the economy has stalled and as California and its many cities and counties have emergency orders in place that have impacted your operations and have even extended their eviction moratoriums. As we collectively try to restart the economy (a behemoth undertaking by itself!) many of our owners, managers and supplier members face the threat of going out of business permanently. It’s become a race to see if we can start the economy fast enough that our businesses will be able to survive.

It’s times like this that we need to look after each other, now more than ever. Since 1919, the SCRHA has worked relentlessly to provide the assistance

that you and your business needs - no matter what the situation is or has been. As an SCRHA member, you are tapped into a vast network of thousands of member businesses and individuals across Imperial, Riverside and San Diego counties. You have access to the SCRHA’s huge library of rental forms, industry surveys, white papers, newsletters, videos and webinars as well as its many other products and services, enabling you to find and create opportunities for yourself and others. Importantly, you are not only a member of the SCRHA as an association, but you are a member of a community – the rental housing industry.

Our community grows and strengthens every time we do business together, network together, advocate for ourselves and for others, learn from and share knowledge with each other. It is through that interaction with one another that we create deep and long-lasting professional and personal connections and relationships. More importantly, we become more resilient. It is our individual and collective resiliency that will lift us above this or any other crisis we might encounter in the future. You are not alone. You are a member of the SCRHA and the rental housing community. We are stronger and more resilient if we confront this together.

We strongly urge you to do what you can to support others in our community. Talk to your clients, colleagues and employees, talk to your suppliers, talk to your competitors. Ask about their hopes and concerns, and see if they need help. Become an SCRHA volunteer, be a mentor to someone who needs assistance. Who knows - those you help may one day be in a position to help you when you need it most.

Your membership and continued support of the association enables the SCRHA to continue serving the needs of our members and the rental housing community.

The SCRHA will always be here for you during the best and worst of times. Please contact the SCRHA at socalrha.org if you need help or would like to help.

We genuinely thank you for your support and hope that you stay healthy and safe.

July 2020 socalrha.org | 3

Alan Pentico, CAE

Executive Director Southern California Rental Housing Association

S

ummertime‌BBQs, beaches, vacations, long days and warm weather. I am ready for the summer season after these past few months. We hope our members are looking forward to the summer season.

Summertime is the midpoint of the year that reminds us to decompress, examine our achievements to date, and concentrate on the objectives that remain outstanding. Use the summer season to reflect, review, refocus and reenergize because we have six more months until 2021.

The SCRHA hopes members are feeling a renewed sense of optimism as businesses start to reopen and people return to work, in a safe manner of course.

We hope foot traffic is up for all members. Use the optimism to focus on and overcome the challenges ahead individually and collectively. If 2020 is not a pivotal year for the rental housing industry because of the COVID-19 crisis, there is the November General Election - we face several monumental challenges and we must prepare now for Tuesday, November 3.

There are statewide initiatives that have not yet been added to the November 2020 Ballot that are certain to become propositions this November. Most important to the rental housing industry, is a state initiative that would dismantle the Costa-Hawkins Rental Housing Act. Costa-Hawkins places limitations on local rent control measures, ensuring that single family homes and condos are exempt, exempting anything built from 1995 on, and mandating “Vacancy Decontrol,� the ability to resent rents at turnover.

The proposed initiative grants local governments greater authority to adopt even more restrictive rent control ordinances. In February of this year, 1 million signatures were submitted to the Secretary of State to place the initiative on the November ballot.

The Secretary is expected to certify the initiative for the November ballot later this summer. Imagine the difficulty for rental owners and managers trying to understand and comply with multiple rent control ordinances from different cities and counties; all while trying to comply with AB 1482 and emergency rules that limit rent increases as well.

As in 2018, the impact of this initiative on the rental housing industry would be monumentally detrimental unless we act to do whatever it takes to defeat the proposition. Here are a few things the SCRHA urges all members to do now. All members play a pivotal role from this moment onward, as your engagement did in 2018.

Members should ensure they are registered to vote, and their information is current. Voting procedures will look much different this cycle as everyone will vote by mail. Start reading SCRHA e-newsletters and alerts or visit www.socalrha.org to subscribe to SCRHA communications. SCRHA communications are an excellent source of information covering important local, state and federal rental housing issues. Share SCRHA information with colleagues, employees, clients or any rental housing professional you associate with. Talk to family, friends, neighbors about the importance of rental housing and how policies such as rent control would be disastrous to the community and economy. Talk to elected representatives because they need to know about the importance of rental housing, and they need to hear from SCRHA members. Give to the SCRHA-PAC when called upon. It is estimated that over $200 million will be spent on both sides of this initiative.

Please contact the SCRHA office at (858) 278-8070 or visit socalrha.org for more information. Remain healthy and safe. Thank you again for your membership and support.

4 | Southern California Rental Housing Association Rental Advisor July 2020

July 2020 socalrha.org | 5

Independent Owner 101 Certification

The Southern California Rental Housing Association is recommending a series of six (6) online Visto courses to earn Independent Owner 101 certification through SCRHA. In order to receive certification, you must complete all six (6) Visto classes in the series and the eight-hour Fair Housing course offered by the SCRHA. All classes must be completed within a twelve (12) month period.

Register at www.naahq.org/education-careers/online-learning You must select the Southern California Rental Housing Association when registering and notify us when you enroll in your first class and complete the last one in the series.

Asbestos Awareness: Even though the use of asbestos was banned in 1989, more than 1.3 million workers still face significant asbestos exposure risk on the job. This course covers basic asbestos repair techniques as well as guidelines for asbestos removal.

Conflict Resolution: Learn four ways to respond to any conflict, and when to use each approach in a property management environment: improved listening skills, negotiation techniques, and how to work with a coworker to solve a disagreement.

Curb Appeal and General Exterior: This course identifies what curb appeal is and its importance in rental housing.

Maintenance and Resident Retention: In this course, you will learn why maintenance matters in retention, how to perfect your maintenance process and ways to enable maintenance success.

Assistance Animals in Multifamily Housing: Reasonable accommodation requests for assistance animals, including emotional support animals, creates challenges for many owners. They affect an owner’s ability to apply rules and policies to the requesting resident’s animal. Additionally, they expose owners to possible fair housing complaints.

Preventive Maintenance: All rental housing, regardless of the style or location, have certain maintenance requirements in common. Without the proper attention, a dwelling will quickly fall into disrepair. Preventative maintenance helps keep that from happening. The goal of this course is to help you design, implement, and maintain an effective Preventative Maintenance Program so that you may protect the life and value of your rental property and ensure a satisfactory living experience for your residents.

Fair Housing: A staple in the rental housing industry, this two-part series provides an in-depth look for individuals looking for refresher training or for a company looking to train new and seasoned employees. This two-part series will be held in person at Southern California Rental Housing Association and includes new Fair Housing laws for 2020.

6 | Southern California Rental Housing Association Rental Advisor July 2020

By

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There’s a good side and bad side to most every apartment property action, and research and resident reviews expert Mindy Price of J Turner Research shared trending topics in the Covid-19 era as part of a Speedy Session webinar hosted the Southern California Rental Housing Association.

Residents are paying attention to how you are addressing your handling of Covid-19 processes such as cleaning and social distancing.

Communities that describe and demonstrate the precautionary steps they are taking due to Covid-19 to prospective residents before and after the self-guided on in-person virtual tour and what they’ll be doing prior to move-in are making a really strong and positive impression.

Doing this will make many residents think about how seriously the other apartments they are considering are doing in response. If those others did not convey a detailed plan and sincere message of cleanliness and precautionary measures they are taking, they possibly will be crossed off the list.

Gratitude and Attitude Residents are complimenting staff by name when those staff members show concern for health and safety of the residents. That’s a good thing. But they are also calling out a lack of action – or bad actions -- by name.

Residents are thankful for any rent deferment or fee-waiving you offer. But some have noted that there’s been some lack of sensitivity from apartment staff,

complaining that all the property cares about is money.

We know you have a business to run, but onsite staff need to put themselves in their residents’ shoes. They are suffering.

Conveying that, “We’re all in this together” is a winning message.

To address online reviews, make sure you have someone assigned to continually monitor review comments and respond. Have basic response language in place, but make sure it’s not a cut-andpaste response. It needs to be customized. And it’s important to post a comment that not only addresses the resident, but also reads like something that would resonate with a prospective resident, because these public message boards will be seen by them as well.

July 2020 socalrha.org | 7

Creating Value Smart apartment communities have had their creative juices working overtime to generate ideas on how to create and communicate value for their residents.

Some have been so good at it -they’ve put in place things that aren’t going to go away, even when the recovery is at hand.

And we’re talking more than just virtual bingo.

Virtual Paint and Sip allows residents to show off their brushstrokes and … have a glass of wine Encourage Cooking from Home by providing a recipe book of Covid Cuisine Rent or buy some Remote-Control Miniature Race Cars and have

residents compete in your parking lot Give residents subscriptions to Disney+, Netflix or HBO Promote a Facebook online Book Club—these were popular even before stay-at-home policies There are daily calendars themed with 31 Days of Organizing Tips Host a resident participation Virtual Talent Show Does your community offer outstanding Internet speeds?

This is a good time to remind them.

can either share a video or run a Facebook Live event to show cool tricks to make their own margaritas.

Encourage residents to share their margarita pictures on social media and tag your community. The picture with the most “likes” wins a prize.

Amenities If your amenities or services were out of order before, and they are still out of order -- because you haven’t had the chance to fix them -- they will note that in your reviews.

Hire a Taco Food Truck to come by and toast margaritas.

Residents are commenting about how well you’ve kept the amenities clean and: That they are open!

Host a Margarita Rocks virtual event – hire a bartender who

If they aren’t open, they are commenting that they are paying

8 | Southern California Rental Housing Association Rental Advisor July 2020

the same rent, but don’t have access to them.

local businesses to help support them.

and Clarity to engage with residents and prospects.

You have residents who love to grill, and who love to use the common area’s grilling station.

But it’s closed now. How about giving them a grill similar to a George Foreman grill just to show that you are thinking of them?

Maintenance Residents who needed duties from their move-in checklist might have had that work delayed due to Covid-19 restrictions. Make sure you are communicating with them on the status of these fixes.

If possible, send them a DIY video or FaceTime with them on how to take care of things.

About the Author: Paul Bergeron is a freelance reporter who covers the property management industry.

If your fitness room is closed, buy some dumbbells and resistance bands (Note: Many online retailers have sold out) and either give them to residents or make them available to share/borrow.

Peloton bikes are great, but expensive. So, offer a threemonth subscription to the Peloton app, which is loaded with great exercise tools and videos. Cost is only $12.99 per month, but you get one month free.

Keep It Local: Try to partner with

We’re seeing noise and pet waste complaints going up during this work-from-home environment because so many people are spending much more time in their apartments.

At the end of the day, communication is key. The how’s and why’s need to be clearly explained to residents. Use the 3Cs – Communication, Consistency,

ONLINE WEBINARS Did you miss one of our recent webinars? It's not too late!

We have expanded our online classes to include recorded webinars!

Sign up at socalrha.org/ training/online-education

GOOD NEWS FROM SCRHA MEMBERS Hanken Cono and Assad is an annual sponsor of the Lake Murray 4th of July Fireworks.

With the event unfortunately cancelled this year due to COVID-19, Al Assad and team decided to send their normal contribution to a La Mesa business affected by the recent riots. “Play It Again SportsLa Mesa” was one of the recipients amongst other La Mesa businesses in need!

Way to go HCA! Submitted by Melissa De Marco, FBS Property, AMO

July 2020 socalrha.org | 9

10 | Southern California Rental Housing Association Rental Advisor July 2020

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REGIONAL

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LEGISLATIVEUPDATE

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Encinitas to require solar, other energy standards on commercial and residential structures

The Encinitas city council docketed an ordinance last month requiring commercial and residential buildings to install a photovoltaic system and include energy and water efficiency features. The ordinance, 2020-04, applies to new construction and existing buildings undergoing a major remodel or alteration.

The ordinance applies to existing buildings that are non-residential, residential high-rise and hotel/ motel buildings that are adding 2,000 sq. ft or more of new roof area or have a permit valuation of $1 million or greater that affects 75 percent or more of the building’s gross floor area.

Buildings under 10,000 square feet of gross floor area would be required to install at least 5,000 kiloWatts of direct current (kWdc). Buildings that are 10,000 square feet of gross floor area or larger will be required to install a solar system that can produce at least 15,000 kWdc per 10,000 sf ft. of gross floor area. For example, a building that is 20,000 square feet gross floor area would be required to install a PV system generating at least 30 kilowatt (kWdc) of electricity. The ordinance wants the building’s PV system to produce enough solar electricity to sustain the project’s electricity. A building’s PV system must

produce at least 80 percent of the building’s Total Daily Value (TDV) on an annual basis.

The building’s Total Daily Value (TDV) must account for its conditioned and unconditioned space and the building’s TDV must be calculated using a software program approved by a city building official. The building official can waive or lower the TDV requirement if the official determines that the building’s location, design, or topography prevents the structure from sufficiently meeting the ordinance requirements.

The ordinance also will require new and existing buildings to adhere to Electric Vehicle parking and charging station requirements under the California Green Building Standard Code (CA Code of Regulation, Part 11, Title 24). All new construction must be built to facilitate the installation of Electric Vehicle (EV) charging stations or have EV chargers built in or around the structure. New single-family homes must be pre-plumbed to accept a graywater system.

New multifamily dwellings must dedicate at least 15 percent of parking facilities to be pre-plumbed or equipped with electric vehicle supply equipment (EVSE) for Electric Vehicles (EVs). The charging July 2020 socalrha.org | 11

station requirement can be waived by the city if it determines EV charging stations are not feasible.

New non-residential or mixed-use buildings must dedicate at least 8 percent of parking spaces to be compatible or equipped for EVs. Existing buildings undergoing a remodel or alteration that is 10,000 square feet or larger must abide by the 8 percent EV parking requirement. Buildings must also incorporate other energy and water efficient features such as exterior and interior lighting, heating and air-conditioning, water heater, and door sealing requirements. Where applicable, buildings must adhere to regulations regarding escalators and elevators.

Supporters of the ordinance say it is necessary for Encinitas to meet its climate action plan goals. The ordinance was docketed to be heard by the city council on June 15 with the council scheduling a second and final vote later in the month. The ordinance goes into effect 15 days if the council approves the second vote.

Riverside County, City of San Diego, other cities approve Renter’s Assistance Programs

In recent weeks, several local governments moved to create assistance programs to help their residents and businesses affected by the COVID-19 pandemic.

On June 2, the San Diego City Council approved a plan to develop a Renter Assistance Program to help renters affected by the COVID-19 pandemic. The plan proposed by Councilmember Chris Ward would use $61.9 of the $248 million in federal funds San Diego received under the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Tenants earning up to 60 percent of Area Median Income prior to the pandemic and who can demonstrate financial or medical hardship due to the pandemic, could qualify for the program.

Tenants that receive Section 8 or other housing vouchers are not eligible for the program.

The program would provide up

to $4,000 in rental assistance.

Tenants that qualify would enter a lottery where the San Diego Housing Commission would distribute the money directly to the tenants’ landlords. The plan was projected to help as many as 15,000 people in San Diego.

Prior to the City Council’s June 7 hearing, SCRHA Board member and Co-Chair of the Legislative Steering Committee Todd Henderson, representing the Southern California Rental Housing Association, along with other groups, participated in a press conference asking the full City Council to support the proposal. The San Diego City Council ultimately approved the assistance program; however, only $15 million was dedicated towards the program.

The Riverside County Board of Supervisors approved its renter assistance program for all county residents on June 2. The county’s plan would provide $30 million in assistance from $431 million in federal funds the county received under the CARES Act. Its program would help as many as 10,000 residents providing up to $3,500 to assist renters for up to 3 months who were medically and financially impacted by the pandemic. The United Way in Riverside County will be responsible for dispersing the money.

The Riverside County Board of Supervisors initially was poised to enact a temporary moratorium on evictions on May 19. Rather, the Supervisors decided to delay its vote to consider alternatives to the moratorium. The SCRHA sent a

12 | Southern California Rental Housing Association Rental Advisor July 2020 PCCW_DIR_2014.indd 1

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letter to the Board of Supervisors asking them to consider programs to help landlords as well as renters, back in April.

The El Cajon City Council in May enacted its assistance program to help renters with rent and utility bills. El Cajon allocated $800,000 from a special Community Development Block Grant under the CARES Act to fund its program.

The money can be used to help the first 150 city residents that qualified. Residents could receive payments for utility bills as well as rent. (Unfortunately, the El Cajon program is at capacity and no longer accepting applications.)

The City of Perris adopted a similar program in May to help renters that qualify to receive payments to help with rent and utilities.

The San Diego County Board of Supervisors is also considering a renter’s assistance program later this summer. It is said the program will be like the City of San Diego’s plan, but its details were not available at the time this article was created.

Construction begins on San Diego Mid-City project

Recently, construction started on a 195-unit affordable apartment project located in San Diego’s Mid-City area. The project will be two five-story buildings with underground parking. The project is intended for low-income families and seniors. One building will have 117 one-bedrooms units for senior housing and the other building will have 78 two- and three-bedroom units for families.

The 1.6-acre project will have

a garden, dog park and will be located on Fairmont Avenue and El Cajon Boulevard along a major transit corridor. The project will be across the street from the Copley-Price YMCA. The project will house low-income families and seniors earning up to 60 percent of Area Median Income (AMI). Residents will have access to social services like meals, health and wellness, and education. The $81 million project is a collaboration among Chelsea Investment Corp, Price Philanthropies Foundation and the San Diego Housing Commission.

Applicants will be able to apply for the units online six months before the project’s completion.

The project is expected to be completed in 2022.

Continued>>>

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July 2020 socalrha.org | 13

Update – Council Committee endorses proposed measure to raise height limits in SD Midway Community

This is an update to an article published in the June RentalAdvisor magazine.

The San Diego City Council’s Rules Committee has recommended a proposed city measure that would exempt San Diego’s Midway Community from the coastal height limit. The current ordinance limits all buildings in the Midway District Community to a maximum height of 30 feet. The coastal height limit was adopted by city voters in 1972 through a referendum.

Supporters of the proposed measure say it would revitalize

the Midway Community by encouraging a variety of new commercial, entertainment and housing developments. Supporters say the city will be able to achieve its stated housing goals outlined in the Midway Community Plan Update approved in 2018. The Midway’s Community Plan Update could allow as many as 10,000 new housing units to the area.

In May, the Rules Committee directed the City Attorney’s office to create legal language and analysis for a citywide ballot measure and return to the committee for endorsement. On June 10, the Rules Committee voted 3-2 to endorse the measure’s language and move it forward to the full city council. The City Council must approve the measure language by August 7 to be placed on the November ballot. The

measure will require majority voter approval.

MAKE YOUR VOICE HEARD Southern California Rental Housing Association is dedicated to advocating on behalf of the rental housing industry.

Your voice is critical to the process. Sign up for Action Alerts and legislative updates to help us make a difference.

Sign up today to support the Southern California Rental Housing Association's advocacy efforts.

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GOOD NEWS FROM SCRHA MEMBERS

FBS was excited to participate in this years Red Nose day!

Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in communities across America and around the world.

14 | Southern California Rental Housing Association Rental Advisor July 2020

California

CAPITOL NEWS

By: Aaron Read & Associates, SCRHA's Lobbying Firm The Legislature just finished passing a budget that, depending on the tax receipts from the July 15 tax deadline, may not be the last one we see this year. Along with the budget, the Senate and Assembly met their house of origin deadline and passed their respective bills out of their own houses (House of origin deadline requires Senate bills and Assembly bills have to be passed through the house where they originated or they are considered dead for the year).

Below are the major bills we are working on and their disposition.

SB 1190 (Durazo) - extends existing provisions of law authorizing a tenant to terminate a tenancy when the tenant or a household member is a victim of domestic violence, sexual assault, stalking, human trafficking, or elder and dependent adult abuse to also include a crime that caused bodily injury or death, the exhibition, drawing, brandishing, or use of a firearm or other deadly weapon or instrument, or that included the use of force or threat of force against the victim, and expands these provisions to

apply if an immediate family member of the tenant is a victim of an eligible crime. This bill also authorizes a city attorney, district attorney, or county counsel to bring suit to enjoin and remedy violations of the Tenant Protection Act of 2019 (AB 1482, Chiu, Chapter 597, Statutes of 2019; hereafter the Act), and authorizes the legislative body of a local government to designate a local agency to investigate and enforce violations of the Act, as provided.

The SCRHA opposes this bill and, thanks to the work of SCRHA, the bill no longer includes fines of up to $20,000 for violations of AB 1482, the state’s rent cap and eviction-control law. With the penalty provisions included, Senator Durazo was unable to collect the votes necessary to move the bill off the Senate floor.

Only after agreeing to remove the fine provisions did SB 1190 secure passage. The bill will be amended in the Assembly.

AB 1436 (Chiu) - possibly one of the more egregious bills introduced this year; it is a rent cancellation bill in the guise of rent assistance. The bill would force landlords to defer rents for possibly years on end for July 2020 socalrha.org | 15

tenants who’ve been unable — or unwilling — to pay for housing during the COVID-19 pandemic.

We understand that tenants who have been truly affected by the COVID-19 virus – and the government response to it - need protections. In fact, they have already been granted extensive protections under federal law, state executive orders, judicial rules, and local laws, not to mention the countless number of owners who have deferred and reduced rent to help their tenants without a legal requirement to do so.

AB 1436, however, is a one-sided, unreasonable, and unconstitutional proposal that will devastate the rental housing industry - It is not a fair and balanced approach for rental property owners and tenants in these unprecedented times. The bill does not provide for, nor is it tied to, any funding to help tenants and landlords with the unpaid rent. There is no way rental property owners will be able to keep their buildings from foreclosure if AB 1436 were to become law.

Because AB 1436 is linked to state and local emergency proclamations, there is no definitive time that an owner – residential or commercial – can expect to receive any unpaid rent. Historically, both the state and local governments have gone years without lifting their declared states of emergency.

Under Government Code Section 8629, an emergency proclamation does not end until terminated by

Complete Electrical Service and Installation

the Governor, and it is typically years before those proclamations are terminated. This is evidenced by Governor Newsom’s December 29, 2019, Proclamation Terminating States of Emergency that brought to an end more than 60 emergency proclamations, some dating back to 2011. Local governments also regularly continue their local emergencies for years at a time; in Los Angeles, for example, the County Board of Supervisors has continued local emergencies dating as far back as 1990.

With no rent payments to cover the mortgage and other expenses at the property, including employee salaries, there is no question that rental property owners will lose their single-family rentals and multifamily buildings to foreclosure. In many cases, the rent payments are an owner’s only source of income. In fact, this bill does not allow for the collection of unpaid rent that happens during the declared state of emergency until 15-months after the end of the declared emergency.

SB 1410 (Caballero/Bradford) - establishes the initial framework for a tax credit program for rental property owners who have experienced a rent loss that accrued during the state of emergency declared by the Governor related to COVID-19.

Some of the amendments that are imperative for this bill include, but are not limited to, the following:

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16 | Southern California Rental Housing Association Rental Advisor July 2020

The language suggests that entering the agreement is optional, but the bill also seems to suggest that offering this agreement is mandatory if the owner wants to have the power to terminate the tenancy of those tenants who have created problems at the property.

Tenants who are destroying the property or who are disturbing other tenants may not rise to the level of a “public health and safety threat” as indicated in the bill. The bill needs to be specifically clarified that it is voluntary and terminating tenancy is not predicated on participation.

The agreement should only be available for tenants who can provide documentation showing a financial impact from COVID-19.

If the tenant rejects the agreement, SB 1410 requires the landlord to obtain a signed acknowledgement of receipt from the tenant. It seems likely the tenant would refuse to sign that too, in which case the landlord does not get the benefit of the SB 1410 tax credit and would also be prohibited from terminating the tenancies of those tenants who refuse to cooperate.

The tax credit cannot be applied until the taxable year beginning on or after January 1, 2024. Waiting that long will not be an option for many small property owners. And even if there is a market for selling the tax credits, the 2 percent increase is certainly not realistic.

Our goal is to ensure that we don’t end up with property foreclosures, due to the fact that tenants continue to live at the property rent free, and that back rent is paid.

These are but a few of the bill we are continuing to work on before the session ends on August 31.

“SDRentPros truly values being a member of Southern California Rental Housing Association. The professional resources it provides are unmatched by any other organization. The resource of its members and education in all aspects of rental housing assists our company with many different needs. We proudly support their staff and their leadership in providing Legislative Advocacy and support for our industry. We strongly suggest to all of our affiliate Brokers and owners to be a member of this association.”

Colleen McDade, SDRentPros Email publications@socalrha.org to share your testimonial.

MENTOR MEMBERSHIP PROGRAM Successful leaders know that their value comes from inspiring others and helping others succeed in their business. The Mentorship Program offered by the Southern California Rental Housing Association is a value-added program that helps new members successfully engage in the Association to grow as a leader.

Email membership@socalrha.org or call 858.278.8070 to get matched with an experienced mentor. Your mentor will then contact you directly to discuss your needs.

July 2020 socalrha.org | 17

BROKER PROGRAM Are you selling an investment property with 50 units or less? Give your client the tools needed to be successful in the rental housing industry.

Purchase a gift membership to the Southern California Rental Housing Association as a value-added gift for your client.

CALL 858.278.8070 or EMAIL MEMBERSHIP@SOCALRHA.ORG

18 | Southern California Rental Housing Association Rental Advisor July 2020

BREAKING DOWN $1 DOLLAR OF RENT There exists a misconception that rental housing owners enjoy large margins and can continue operating in the absence of rent payments.

With so much discussion around rent payments during COVID-19, the rental housing industry would like to explain the breakdown of $1 dollar of rent.

Only 9 cents of every $1 are returned to owners, including the many apartment owners who are themselves small businesses and rely on this revenue to make ends meet, and investors, which include public pensions and 401ks, on which many Americans rely—whether or not they reside in rental housing.

Approximately 39 cents of every $1 pays for the mortgage on the property.

Roughly two-thirds of the apartment industry has private lenders and are ineligible for federal mortgage forbearance via the CARES Act. This is a critical expense, as mortgage foreclosures put all residents at risk of losing their housing.

10 cents of every $1 is spent

on capital expenditures, including roof and HVAC replacement and other important repairs that help ensure quality housing for America’s 40 million rental housing residents.

27 cents of every $1 covers payroll expenses, including paying employees who operate and maintain the property, ongoing maintenance, utilities, insurance and the like.

14 cents of every $1 goes to property taxes, which in turn supports the community through financing for schools, teachers, emergency services and other important local needs.

Between mortgage payments and investor returns, which help support many Americans’ retirement plans, and dollars put back into the apartment community to ensure quality living for residents, a rent payment is much more important than one might otherwise realize.

Source: National Apartment Association 2019 Survey of Operating Income & Expenses in Rental Apartment Communities; U.S. Census Bureau 2015 Rental Housing Finance Survey; Real Capital Analytics; Redstone Residential Note: Figures based on averages and approximations; because apartment community spends vary based on size and location, among other factors, one cent remains that can fall into any of the listed categories.

July 2020 socalrha.org | 19

20 | Southern California Rental Housing Association Rental Advisor July 2020

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PROPERTY MANAGEMENT DIRECTORY We know how important it is to partner with the right Property Management Company to manage your rental property. On these next 10 pages, you will find Southern California Rental Housing Association members dedicated to managing rental property. If you are considering hiring a property management firm to manage your investment, contact one of the companies below. # 5150 Baltimore Dr at the Crossroads|Euston Management 5150 Baltimore Dr La Mesa, CA 91942

Amy Porter 8885 Rio San Diego Dr., Ste. 300 San Diego, CA 92108 Email: cspicer@ascentrealestate.net Website: www.ascentrealestate.net

655 WB Operating LLC Pearce Pavle 655 Broadway, Ste. 600 San Diego, CA 92101 Email: pearce.pavle@avisonyoung.com

Asset Property Management George Burkos 7969 Engineer Rd. , #108 San Diego, CA 92111 Email: spencer@assetpropertygroup.com

A ADD Realty, Inc. Alec Deaton 2266 5th Ave. San Diego, CA 92101 Email: addrlty@aol.com

Avenue 5 901 Fifth Ave. , Ste. 3000 Seattle, CA 98164 Email: dsohovich@avenue5.com Website: www.avenue5.com

All Points Real Estate Deborah Cook 4452 Park Blvd., Ste. 213 San Diego, CA 92116 Email: debbie@allpointsrealestate.com Alliance Investment Corp.

Wayne Green 4330 La Jolla Village Dr., #240 San Diego, CA 92122 Email: kpetersen@aicpm.com Alliance Residential Company Aiesha Blevins 960 Canterbury Pl., Ste 100 Escondido, CA 92025 Website: www.liveatalliance.com American Assets Trust Abigail Rex 11455 El Camino Real , Ste. 200 San Diego, CA 92130 Email: arex@americanassets.com Antelope Ridge (Sentinel Real Estate) Amber McLellan 27757 Aspel Rd., Leasing Office Menifee, CA 92585 Email: anteloperidge@sentinelcorp.com Website: www.sentinelcorp.com APSA Investments Corp.

Alen Mojaver PO Box 463024 Escondido, CA 92046 Email: ramonatwinsapartment@gmail.com Arbor Terrace Vanessa 3701 Florida St. San Diego, CA 92104 Arbors at California Oaks Apartment Homes Brandie Ellis 24375 Jackson Ave. Murrieta, CA 92562 Email: arborsatcaoaksmgr@jrk.com Ascent Real Estate

B Barone Galasso & Associates, Inc. Laith Hurmiz 1528 India St., Management Office San Diego, CA 92101 Email: lhurmiz@baronegalasso.com Website: www.baronegalasso.com Berkshire Communities Irene Herden 801 A St. San Diego, CA 92101 Email: irene.herden@berkshirecommunities. com Website: berkshirecommunities.com Bob Cota Realty Robert Cota 8900 Grossmont Blvd., #3 La Mesa, CA 91941 Email: info@bobcotarealty.com Brentwood Management Co. Nancy Dandrea 8885 Rio San Diego Dr., #260 San Diego, CA 92108 Bridge Property Management Maggie Raymond 111 East Sego Lily Dr., Ste. 400 Sandy, CA 92130 Email: presidioatrdoamgr@greystar.com Website: www.bridgepm.com Brycorp, Inc. Samuel Bryan Williams 3830 Valley Center Dr. , Ste. 705 PMB 659 San Diego, CA 92106 Buchanan Property Management Corp.

Susan York 3725 Talbot St., Ste. D San Diego, CA 92103 Email: buck@buchananpm.com Website: www.buchananpm.com Management of rental properties of all sizes Number of Units: 309 Region: San Diego

C Cambridge Management Group, Inc. Linda Morris 3400 4th Ave. San Diego, CA 92103 Website: www.cambridgemgi.com Canyonwood | MRoland Management Brad Adams 3752 Park Blvd., Ste. 702 San Diego, CA 78738 Email: canyonwood@mrolandsd.com CBRE Multifamily Tina West 403 Woodside Terrace Austin, CA 92121 Email: tina.west@cbre.com CFI-Capital Growth, Inc. RenĂŠe Savage 10951 Sorrento Valley Rd., #2A San Diego, CA 92131 Website: www.cgpinc.com Chase Pacific Property Management and Real Estate Services Cheryl Chase-Berkson 9988 Hibert St., Ste. 103 San Diego, CA 92106 Email: cheryl@chasepacific.com Website: www.chasepacific.com Choice Properties / Point Loma Real Estate David Pitta 3113 Dickens St., Unit C San Diego, CA 91364 Website: www.choicesandiegohomes.com Cirrus Asset Management, Inc. Sharlene Oddy 20720 Ventura Blvd., Ste. 300 Woodland Hills, CA 92101 Email: soddy@cirrusami.com Website: www.cirrusami.com City View Apartments|Greystar Cindy Clark 840 17th St. San Diego, CA 92110 Email: cityviewsd@greystar.com Website: www.rentcityview.com Community Research Foundation, Inc. Ronda Gibbs 1202 Morena Blvd., #300 San Diego, CA 91942 Website: www.comresearch.org Core Property Group Mary Laterza 7918 El Cajon Blvd., N290 La Mesa, CA 92058 Email: mary@cpgsandiego.com Website: www.cpgsandiego.com

July 2020 socalrha.org | 23

CPQH - Camp Pendleton & Quantico Housing Fran Gatlin 200008 San Jacinto Rd. Oceanside, CA 92178 Email: fgatlin@lpsi.com Crestmont Property Management Inc. Carolyn Crane PO Box 182131 Coronado, CA 91941 Website: www.crestmontrealty.com Management of rental properties of all sizes Region: San Diego

D Delta Property Management Henry DeWitt 8341 Lemon Ave., #B La Mesa, CA 92130 Website: www.deltasd.com Douglas Allred Company Kurt Sullivan 11452 El Camino Real, Ste. 200 San Diego, CA 92563 Website: www.douglasallredco.com E Eagle Glen Apartments | Greystar Jenna Roy 38245 Murrieta Hot Springs Murrieta, CA 92108 Email: eagleglenmgr@greystar.com Website: www.eagleglenapartments.com Elevate SD Properties Irina Polyak 3111 Camino Del Rio North, Ste. 400 San Diego, CA 92101 Email: irina@elevatesdproperties.com Website: www.elevatesdproperties.com Essel Manager, Inc. Yolanda Esquer 619 Kettner Blvd., Ste. A San Diego, CA 92014 Email: ap@esselmanagerinc.com Euston Management Debbie Thomas 910 Camino Del Mar, Ste. A Del Mar, CA 92101 Email: dthomas@eustonhomes.com Website: www.tuscanyhillsapartments.com EV Lofts | Greystar Liana Villar 688 13th St. San Diego, CA 92121 Email: ev@greystar.com F Fairfield Residential Company LLC Linda Abbott 5510 Morehouse Dr , Ste. 200 San Diego, CA 92120 Website: www.fairfieldresidential.com

FBS Property, AMO Lucinda Lilley 6398 Del Cerro Blvd. , Ste. 8 San Diego, CA 92809 Website: www.fbs-pm.com/ Management of single family homes, condos, and small rental properties Region: SanDiego

Heartland Associates Inc. Lisa Kerrigan 8580 La Mesa Blvd., Ste. 105 La Mesa, CA 91910 Email: heartassoc.PM@gmail.com Website: www. heartlandpropertymanagement.com

FBS Property, AMO LET US TAKE IT FROM HERE...

www.fbs-pm.com 619-286-7600 858-487-4004 FDC Management, Inc. P.O.Box 29890 Anaheim Hills, CA 92590 Foothills at Old Town Jonna Rasmusson 28845 Pujol St. Temecula, CA 92595 Email: yurich@sentinelcorp.com G Gables Oak Creek Elisabeth Toscano 24875 Prielipp Rd. Wildomar, CA 92106 Email: oakcreek@gables.com Gables Point Loma Brooke Aguilar 3801 Marquette Pl., #2N San Diego, CA 85018 Email: pointloma@gables.com Greystar Real Estate Partners Deanna O'Brien 3200 East Camelback Rd., #255 Phoenix, CA 92121 Griswold Real Estate Mgmt., Inc. Robert Griswold 5703 Oberlin Dr., Ste. 300 San Diego, CA 92108 Website: www.griswoldremgmt.com H H.G. Fenton Company Carroll Whaler 7577 Mission Valley Rd., Ste. 200 San Diego, CA 91942 Email: cwhaler@hgfenton.com Website: www.hgfenton.com Hanken, Cono, Assad & Co. Al Assad 5550 Baltimore Dr, Ste. 200 La Mesa, CA 94022 Website: www.hankenconoassad.com Harprop, Inc. Gary Leith 105 Fremont Ave., Ste. A Los Altos, CA 91942

24 | Southern California Rental Housing Association Rental Advisor July 2020

HeetWave Properties Cindy Heeter 333 H St., Ste. 5000 Chula Vista, CA 92033 Email: info@heetwaveproperties.com Website: www.heetwaveproperties.com Homes Management, ATS Homes, Inc. Alan Sargent PO Box 1386 Escondido, CA 91914 Email: info@homesmanagement.net Website: www.homesmanagement.net HomeTeam Property Management LaTonya Smith 821 Bowsprit Rd. Chula Vista, CA 91902 Email: info@hometeampm.com Website: www.hometeampm.com Horizon Properties Management Service Diane Smith 4364 Bonita Rd., PMB 448 Bonita, CA 92106 Humphreys Residential Kerry Webster-Humphreys 3714 Amaryllis Dr. San Diego, CA 92126 Email: kerry@humphreysresidential.com Management of single family homes, condos, and small rental properties.

Region: SanDiego I IMT Sorrento Valley Adam Hartgrove 11102 Caminito Alvarez Leasing Center San Diego, CA 92176 Email: imtsorrentovalley@imtresidential. com Income Property Advisors Inc. Robert MacGuire P.O. Box 16098 San Diego, CA 92116 Website: www.ipasd.com

Integrity Plus Property Management Robert Bixel 3601 Adams Ave. San Diego, CA 91945 Email: r.bixel@integrityppm.com Website: www.integrityppm.com Management of rental properties of all sizes Number of Units: 700 Region: SanDiego Interfaith Housing Assistance Corporation Doris Snashall 7956 Lester Ave. Lemon Grove, CA 92054 Website: www.sdihf.org Investors Property Management Group Janice Hoople 2181 El Camino Real, Ste. 206 Oceanside, CA 92123 Website: www.ipmgsd.com

IPI Property Management

Benjamin Weiner 9370 Sky Park Ct. , Ste. 220 San Diego, CA 91910 Email: ken@ipisandiego.com Website: www.ipipropertymanagement. com Management of rental properties of all sizes Number of Units: 300 Region: SanDiego ISG Real Estate Roberto Gonzalez 229 F St. , Ste. A Chula Vista, CA 92065 Email: isgrealestate@hotmail.com Website: www.isgrealestate.com

KFR STAR Realty Beth Jonilonis 3570 30th St. San Diego, CA 92130 Email: ken@kfrstar.com Website: www.kfrstar.com

Logan Property Management Martha Enriquez 1927 Adams Ave., Ste. 200 San Diego, CA 92660 Email: lani@loganpm.com Website: www.loganpm.com

Kleege Enterprises George Gregory 12625 High Bluff Dr., #310 San Diego, CA 92019 Email: jennie@kleege.com Website: www.kleege.com

Lyon Living Ankita Patel 4901 Birch St. Newport Beach, CA 92592 Website: www.lyonliving.com

L L.E.W. Management Tatiana Castro 772 Jamacha Rd. , #140 El Cajon, CA 92081 Land Trek Property Management Thomas Reilly 901 Hacienda Dr. Vista, CA 92123 Email: nancy@landtrekpm.com Website: www. landtrekpropertymanagement.com Lincoln Military Housing Gail Miller 3360 Murray Ridge Rd. San Diego, CA 92101 Website: www.lincolnmilitary.com LMC (Lennar Multifamily Communities) Laure Thibodeau 1440 Columbia St. San Diego, CA 92116 Email: Kristina.Homer@livelmc.com

M Margarita Summit | Euston Management Dianna Gallagher 42200 Margarita Rd., Leasing Office Temecula, CA 92126 Email: dgallagher@margaritasummitapts. com Website: www. margaritasummitapartments.com Maya Linda Apartments Jacqueline Munoz 9646 Carroll Canyon Rd., Ste. C-1 San Diego, CA 92117 Email: lhuston@jamboreeol.com Website: www.mayalindaapartments.net Melroy Asset Management Vida Melroy 4241 Jutland Dr., Ste. 201 San Diego, CA 92117 Email: vida@melprop.com Website: www.melroyproperties.com

Jensen Properties Chris Jensen 1134 D St. Ramona, CA 92054 Email: info@jensenpropertiessd.com Website: www.jensenpropertiessd.com/ J JHB California Properties, LLC Joyce Chilingirian 2502 Oceanside Blvd.

Oceanside, CA 92024 Website: www. westwoodvillageapartments.com Johnston Property Management, Inc. Ken Johnston 350 N El Camino Real , #A Encinitas, CA 92130 JPI Development, LLC Christian Davis 12250 El Camino Real, Ste. 380 San Diego, CA 91945 Email: Christian.Davis@JPI.com Website: www.jpi.com K Kevin Robinson Kevin Robinson 6849 Federal Blvd.

Lemon Grove, CA 92104

July 2020 socalrha.org | 25

MG Properties Melise Balastrieri 10505 Sorrento Valley Rd., #300 San Diego, CA 92121 Email: contact@mgproperties.com Website: www.mgproperties.com Mira Bella Apartments | Simpson Property Group Christina Nelson 3455 Kearny Villa Rd., Ofc San Diego, CA 92123 Email: mirabella@simpsonhousing.com Website: www.simpsonpropertygroup.com More Property Management Jack Chaffin 8865 Balboa Ave., Ste. E San Diego, CA 92123 Email: morepropertymgmt@yahoo.com Website: www.morepropertymanagement.com N Noah Realty Kim Davis 1575 Villa Cardiff Dr. Cardiff, CA 92007 Email: kim@noahrealty.net Website: www.noahrealty.net O Ocean Breeze Apartments|Greystar Ernestine Lara 561 West San Ysidro Blvd.

San Ysidro, CA 92173 Email: elara@greystar.com Website: www.rentoceanbreeze.com/ Olympus Property Chanda Rousseau 500 Throckmorton St., Ste. 300 Fort Worth, CA 76102 Email: crousseau@olympusproperty.com Website: www.olympusproperty.com/ about-us P Pacific Commercial Management, Inc Michael McNally 2725 Congress St., Ste. 1-E San Diego, CA 92110 Email: MPM@paccommgt.com Website: www.paccommgt.com Pacifica SD Management Dan Renwick 1755 Hancock St., Ste. 200 San Diego, CA 92110 Email: drenwick@psdm.com Website: www.pacificasdmanagement.com Parkdale Apartments | Norco Mgmt. Corp.

Jeremy Smits 3035 Donee Diego Dr. Escondido, CA 92025 Pasas Properties, Inc. Linda Pasas 1991 Sunset Cliffs Blvd.

San Diego, CA 92107 Email: sold@lindapasas.com Website: www.pasaspropertymanagement. com

Pierside North | Greystar Heather Courtright 250 Mission Ave. Oceanside, CA 92054 Email: abenelli@greystar.com Pinnacle Property Management Services, LLC 18111 Von Karman Ave., Ste. 1000 Irvine, CA 92612 Website: www.pinnacleAMS.com Prime Group Residential Doug LePore 321 S. Burnside Ave. Los Angeles, CA 90036 Email: doug.lepore@primegrp.com Website: www.primeapts.com Professional Real Estate Management Lee Harvey 4305 Gesner St., Ste. 340 San Diego, CA 92117 Progress Manageement Greg Smith 3866 Ingraham St. San Diego, CA 92109 Email: gsmith@progressmanagement.net Website: www.progressmanagement.net Region: San Diego Providence Real Estate Management Corporation Leecia Roemer 834 Mistletoe Ln. Carlsbad, CA 92011 Email: ljroemer@providenceremgmt.com Management of large rental properties 50+ units Region: SanDiego R R & V Management Scott Dale 3444 Camino del Rio N., #202 San Diego, CA 92108 Email: info@rvmsd.com invoices@ rvmsd.com Website: www.rvmcorp.com R. A. Snyder Properties, Inc. Karen Murphy Gross 2399 Camino Del Rio S., #102 San Diego, CA 92108 Email: kgross@rasnyder.com Website: www.rasnyder.com Management of large rental properties 50+ units Number of Units: 846 Region: SanDiego

Reliable Realty Kellee Malone 28693 Old Town Front St., Ste. 400A Temecula, CA 92590 Email: kmalone@teamreliablerealty.com Website: www.teamreliablerealty.com Management of rental properties of all sizes Number of Units: 491 Region: San Diego RG Investment Real Estate Services Inc. Jeff Hickox 8888 Clairemont Mesa Blvd., Ste. M San Diego, CA 92123 Email: jeff.hickox@rgpobox.com Website: www.rginvestmentre.com Richman Property Services Jasmine Sutton 4350 W Cypress St., #340 Tampa, CA 92123 Email: Residentservices@richmanmgt.com River Bank Village | Winn Residential Serri Toyloy 28500 Pujol St. Temecula, CA 33607 Email: riverbankvillage@winnco.com River Oaks |Waterton Residential Crystal Waddell 3891 San Ramon Dr. , #123 Oceanside, CA 92590 Email: crystal.waddell@waterton.com Rohn Properties Management Susan Forrester PO Box 230102 Encinitas, CA 92057 Email: rohnpr@att.net Rolling Hills Gardens | Greystar Alison Herburger 2290 Mackenzie Creek Rd. Chula Vista, CA 92023 Email: rollinghillscamgr@greystar.com S San Diego Housing Commission Jeff Davis 1122 Broadway, Ste. 300 San Diego, CA 91914 Website: www.sdhc.org San Diego Realty Services Jeff Marsh 8415 La Mesa Blvd. , Ste. 5A La Mesa, CA 92101 Email: jmarsh0066@aol.com

REC Properties| PeĂąasquitos Point Apts.

Janet Horn 12760 Rancho Penasquitos Blvd., Frnt Ofc San Diego, CA 92129

Sardo Properties Anabel Sardo 1220 Rosecrans St., #333 San Diego, CA 91942 Email: anabel.sardo@gmail.com

Rehmann Realty Group David Rehmann 8080 La Mesa Blvd., Ste. 207 La Mesa, CA 91942 Email: info@rehmannrealty.com Website: www.rehmannrealty.com

Scott Management Company Scott Hess PO Box 3159 Torrance, CA 91942 Email: scott@scottmgmt.com Website: www.scottmgmt.com/

People Helping Others Prop. Mgmt.

Karl Mortensen 7851 Mission Center Ct., Room #112 San Diego, CA 92108 Email: info@peoplehelpingothers.com Website: www.peoplehelpingothers.com 26 | Southern California Rental Housing Association Rental Advisor July 2020

ScottWay Capital Morgan Scott 1106 2nd St., Ste. 823 Encinitas, CA 92106 Email: morgan@scottway.com Website: www.scottwaycapital.com

SD Rent Pros Colleen McDade 5694 Mission Center Rd., Ste. 602-612 San Diego, CA 90510 Email: sdrentpros@gmail.com Website: www.SDRentPros.com

Sunrise Management Company AMO Melissa Deen 7837 Convoy Ct., Ste. 100 San Diego, CA 92116 Email: mdeen@sunrisemgmt.com Website: www.sunrisemgmt.com

Tyco Property Management Allyson Kanter 4045 Bonita Rd, #305 Bonita, CA 92011 Email: mgmt@tycoproperties.com Website: www.tycoproperties.com

Seapoint Properties, Inc. Robert Bowden 2108 Garnet Ave., Ste. A San Diego, CA 92024 Website: www.seapointproperties.com

SVN Asset Advisory Group Scott Cook 2555 Camino Del Rio South, Ste. 201 San Diego, CA 92131 Email: Scott@socalprem.com Website: www.svnaag.com

U UDR, Inc. Chris Brown 880 Irvine Ave., Second Floor Newport Beach, CA 92069 Email: prichter@udr.com

T Team Bourda Incorporated Richard Bourda 10868 Rueda Court San Diego, CA 92111 Email: richheidi@aol.com

V Valor Property Management Esther Elmasian 3636 Camino Del Rio N., Ste. 245 San Diego, CA 91902 Email: esther@valorpropmgmt.com Website: www.valorpropmgmt.com

Seventh & G|Greystar Laura Gonzalez 677 7th Ave. San Diego, CA 92108 Email: 7andG@greystar.com Website: www.7andg.com Shapell Properties, Inc. Marta Blackwell 2510 WeSt. Ranch St. Carlsbad, CA 92109 Shore Management Rebecca Charity 4633 Cass St. San Diego, CA 92101 Email: admin@ShoreManagement.com Website: www.ShoreManagement.com Solaire | Greystar McKenna Boyd 29595 Pujol St. Temecula, CA 92010 Email: tamara.davis@greystar.com Website: www.greystar.com/properties/ solaire-apartments/14537 South Bay Community Services Perla Roman 430 F St. Chula Vista, CA 92109 Email: proman@csbcs.org Management of singlefamilyhomes, condos, and small rental properties Number of Units: 200 Region: SanDiego Stafford Property Group Sean Stafford 10601-G Tierrasanta Blvd., Ste. 452 San Diego, CA 92590 Email: stafford.m.sean@gmail.com Strat Prop Management, Inc. Brandon Loftus 2055 3rd Ave., Ste. 200 San Diego, CA 91910 Website: www.stratprop.com Strata Equity Group Rezlyn Palma 4370 La Jolla Village Dr., Ste. 960 San Diego, CA 92124 Email: rezlynp@strataequity.com Sun An Sea Property Mgmt.

Sherri Miller 4688 Oregon St. San Diego, CA 92101 SunRidge Properties, Inc. Grace Esparza 12121 Scripps Summit Dr., Ste. 100 San Diego, CA 92122 Email: sunridgemanagement@sbcglobal.net

Thatcher Properties, Inc. Jerry Thatcher 7445 Mission Gorge Rd. San Diego, CA 92108 The Hanover Company Margaret Acheampong 1780 S. Post Oak Ln. Houston, CA 92124 Email: macheampong@hanoverco.com Website: www.hanoverco.com The Helm Management Elizabeth Hensley 4668 Nebo Dr. La Mesa, CA 92120 Website: www.helmmanagement.com The Legacy Real Estate Company Natalie Klinefelter 2305 Historic Decaur Rd., Ste. 100 San Diego, CA 77056 Email: natalie@thelegacyreco.com The Premiere Residential, LLC Jose Lombrozo 8899 University Center Ln., #300 San Diego, CA 91941 Email: jose@dpremiere.com The Terraces Apartments at Escondido Laura Wilson 1301 Morning View Dr. Escondido, CA 92111 Email: lwilson@avanathrealty.com Management of rental properties of all sizes Number of Units: 4050 Region: SanDiego

Virtuosic Properties Inc. Joel Berman Po Box 9757 San Diego, CA 92663 Email: joelberman32@gmail.com W West Park Apartments|Sudberry Diana Longoria 7777 Westside Dr., #118 San Diego, CA 92108 Whispering Oaks Apartments | Greystar Anna OCampo 468 North Twin Oaks Valley Rd. San Marcos, CA 92169 Email: whisperingoaksmgr@greystar.com Website: www.rentwhisperingoaks.com Willin Properties Matt Giacalone 3935 1st Ave., Ste. 200 San Diego, CA 92108 Email: info@willinproperties.com Website: www.willinproperties.com Winn Residential 2499 W. Shaw Ave., Ste. 103 Fresno, CA 92069 Email: nihernandez@winn.com Z Zimmerman Property Management Jill Zimmerman 5173 Waring Rd., #138 San Diego, CA 92103

Torrey Pines Property Management Andrew Parashos 7840 Ivanhoe Ave. La Jolla, CA 92122 Website: www.torreypinespm.com Trilar Management Group Lisa Ricks 2101 Camino Vida Roble, Ste. A Carlsbad, CA 92026 Email: lisa@trilar.com Website: www.trilar.com Tuscany Hills Apartments | Euston Management Monica Lujan 715 Ash Ln. San Marcos, CA 92037 Email: dthomas@eustonhomes.com July 2020 socalrha.org | 27

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28 | Southern California Rental Housing Association Rental Advisor July 2020

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Landlord/Tenant

Questions and Answers

By Ted Kimball, Esq., Kimball, Tirey & St. John LLP

Am I within my legal rights to ignore oral notices and demand written 30-day notice for a monthto-month lease termination?

Yes, California law requires termination notices to be in writing.

One of our tenants paid us $50.00 per month rent less than what his lease required. We did not catch the mistake until after his third month. He says he does not owe it because we waived our right to collect it when he paid his rent. Is he right?

Probably not. If your lease contained a non-waiver provision, it should be upheld in court. Even if your lease were silent on this issue, he would have to prove that you knowingly waived your right to receive full payment by accepting a lesser amount.

Is there a clear definition of what constitutes “ordinary wear and tear”? My husband and I are spending day and night trying to clean and repair our once beautiful home we rented out and need to know how much to charge back to the residents.

There are not many legal guidelines on this issue so many judges use what they consider a common sense approach.

We advise landlords to seek an opinion from the manufacturer of drapes, carpets, and appliances as to their expected lifetime assuming ordinary wear and tear.

If the item needs replacing before that time, you can use this as a guideline to determine the pro rata amount to charge back to the tenant.

One of my residents recently had her phone line repaired. The

telephone company charged her $60.00. She did not notify us of the problem before ordering the repair.

We could have made the repair ourselves at much less cost. The tenant wants me to pay the bill.

What do you think?

California law deems owners of rental property responsible for the inside wiring to the property.

However, tenants must first give landlords notice of a needed repair and provide a reasonable time to make the repair before undertaking a self-help action.

You shouldn’t have to pay more than what it would have cost for you to make the repair.

Must 3-day notices to pay rent or quit be served to all delinquent tenants at the same time? We manage a large apartment community and sometimes have a multiple of notices to serve.

July 2020 socalrha.org | 31

California law does not require that you serve 3-day notices to all delinquent residents at the same time. It is a good idea to do so, however, in order to avoid the appearance of favoritism or discriminatory conduct.

Our tenants have a one-year lease.

They gave me a 30-day notice of intent to vacate two months short of the one-year lease expiration.

What should I do?

You should let them know in writing that a 30-day notice has no legal effect on their obligations under the lease and they remain liable for the rent until the lease expires or the date you are able to relet the premises, (once they vacate you have to use due diligence to relet), whichever comes first.

Our tenant’s children put a 6-inch hole in a plaster wall of the house they are renting. The tenant

readily admitted that the children “might have been punching the wall a little.” What are our legal options?

You can serve a 3-day notice to perform conditions and covenants or quit to require the tenant to make repairs or to pay for the repairs. If they do not comply with the notice, you can proceed with an eviction, or alternatively, deduct repair costs from their security deposit.

Kimball, Tirey & St. John LLP is a full service real estate law firm representing residential and commercial property owners and managers. This article is for general information purposes only. While KTS provides clients with information on legislative changes, our courtesy notifications are not meant to be exhaustive and do not take the place of legislative services or membership in trade associations. Our legal alerts are provided on selected topics and should not be relied upon as a complete report of all new changes of local, state, and federal laws affecting property owners and managers.

Laws may have changed since this article was

published. Before acting, be sure to receive legal advice from our office. For contact information, please visit our website: www. kts-law.com. For past Legal Alerts, Questions & Answers and Legal Articles, please consult the resource section of our website.

WHITE PAPERS Our experts have created an entire library of white papers to help you navigate the complex issues facing rental owners and property managers.

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BlueInk BlueInk has extended the discount for their annual subscription to $75 per year for all new subscribers.

This gives you access to SCRHA forms in a digital format with electronic signature capabilities.

InfoLink Resident Screening Offers comprehensive, timely, and accurate information about your applicant, while keeping you compliant with all legal requirements.

socalrha.org 32 | Southern California Rental Housing Association Rental Advisor July 2020

© Sunan Panyo | Dreamstime.com

Worried about signing rental documents when you can't meet in person? SCRHA has several ways to electronically share and sign our forms.

July 2020 socalrha.org | 33

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34 | Southern California Rental Housing Association Rental Advisor July 2020

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Independent Owner Spotlight

NORMAN CULLEN © Kts | Dreamstime.com

Norman Cullen has been an independent owner member of the Association since October 1977. He is the managing (general partner) partner of two LLCs that operate a six unit senior citizen apartment building and a 10 unit apartment building both located in the North Park area of San Diego, California.

What has been your biggest fear as a property owner during this time?

Since the arrival of the COVID-19 virus and the shutdown of “normal” as we were used to, thousands of jobs were lost, businesses were closed, and “Social Distancing” became the new “normal.” As a housing provider, we were concerned about our tenants health and safety, and if new procedures would be required for “daily operations.”

What challenges have you overcome during this time and how?

Apartment Buildings require daily, weekly, monthly, and yearly maintenance to ensure continuing operations in a safe, reliable, and legal environment.

Maintenance issues can occur at any time; stopped up toilets, garbage disposal problems, lost keys, leaky faucets, and toilets are just some of the many items

that require a prompt response from management. We have been able to insure that when issues come up, the responding personal are wearing personal protection (face masks and disposable gloves) to protect our tenants and themselves, and hand sanitizer is used before and after the issue is resolved.

How has SCRHA helped you?

The Sothern California Rental Housing Association has been in the forefront for information and legal forms. The Association provides timely information and advice from attorneys and other professionals in their respective fields.

COVID-19 specific forms and information has been especially useful during these trying times for all of us.

What do you wish people knew about Property Owners?

There are some very large corporations that provide housing for San Diego, but the majority of owners of the smaller apartment buildings are small “mom and pop” people.

By investing their hard earned dollars, property owners are providing much needed shelter in spite of increasing government restrictions and costs: water,

sewer, trash collection, pest control, property taxes, and special district fees that increase every year, as well as new “fees” are proposed every year by our local and state government officials.

Current court closures and Sheriff Restrictions have halted all property rights for tenants and owners. Tenants have to live next door to unruly and inconsiderate neighbors and owners are unable at the current time to seek remedy for safe and peaceful enjoyment for all of their tenants.

Some tenant groups are demanding a “rent moratorium” during this COVID-19 crisis. What these groups fail to realize is that there is “no free lunch.” All of the costs mentioned above as well as mortgage payments, repairs, state, federal, and local taxes do not stop just because there is a virus.

Property owners are subject to the same conditions as tenants.

As we have learned in life, a few bad apples can spoil the whole bunch. Sure, there are a few “bad” apartment owners, but 99.9% are providing safe, affordable housing and have been doing this for the past 50 years.

July 2020 socalrha.org | 37

Find out why NAA Click & Lease is the industry standard at www.naahq.org/lease.

38 | Southern California Rental Housing Association Rental Advisor July 2020

Partner Solutions As a member of Southern California Rental Housing Association, you have access to discounts on the products and services provided by our Partner Solutions. Visit socalrha.org/become-a-member/member-discounts for details!

socalrha.org

July 2020 socalrha.org | 39

Welcome New Members INDEPENDENT OWNERS Alejandra Lopez Anthony Henkins BAJC Properties LLC Cal Stevenson Capitol Carpet Floors Carolyn Ratonel David A. Espana Duane Buckingham East Side Homes Jeanne Lynch

John Ohlund Koszewski Family Trust Kyle Myer Nancy A. Fain Roger E Lopez Rose Salkin Jacobson Sandra Renfro-Wilson Therese & Darrell Hively Villa De Estes Apartment

SUPPLIERS ADCO Roofing & Waterproofing

PROPERTY MANAGERS “Our company has proudly been a member of the Southern California Rental Housing Association for over 30 years. The legislative and educational support the association offers is unparallel. The diverse group of members within the association is always willing to lend a helping hand whenever anyone is in need.

The association has been vital in protecting the rental housing industry and supporting the growth of our company. I encourage everyone to be a part of this exceptional association. “ Athan Ranglas – R & V Management 40 | Southern California Rental Housing Association Rental Advisor July 2020

CELEBRATING

1971 1973 1973 1975 1975 1976 1977 1978 1978 1979 1980 1982 1984 1984 1985 1985 1986 1986 1986 1987 1987 1989 1990 1991 1992 1993 1994 1994 1995 1996 1996 1997 1997 1997 1997 1997 1997 1997 1998

Sylvia A. Maas Beverly J. Gimbel Dale & Leona Edblom Frederic and Karen Wise Mike Haas Leslie and Rita Clarke Mission Heights Ltd James and Vicki Forster Vladimir Nicolayeff Case & Crosby Investments Thomas Eklund Jesse and Maria Beltran Bob Woodard McDonnell Property Harriet Bossenbroek Park Haven Apartments MG Properties D.H. and J.A. Clarke George and Connie Rawlins Frank Steffen Bayshore Properties Hanken, Cono, Assad & Co. Judy Quint MPA Management Kornfeld and Levy, Certified Public Accountants La Jollan Townhomes| Murray LLC Gary and Judy Smith Willin Properties Dutch and Margaret Swagemakers All Points Real Estate Thomas Geantil Larry O'Dell Construction A & R Investments Evelyn M. Jones Jeff Lewis San Diego Housing Commission Scefs Associates Sprague Pallas & Assoc.

BF Investments, Inc.

an ANNIVERSARY This Month

10+ years of membership 1998 1998 1998 1999 2000 2000 2000 2000 2000 2000 2000 2000 2002 2002 2002 2004 2004 2004 2006 2006 2006 2006 2006 2007 2008 2008 2008 2008 2009 2009 2009 2009 2009 2010 2010 2010 2010 2010 2010

Feliciano DaSilveira Park Place Management Tom Kaiser Linda Webster Arthur Browne Career Strategies Gulotta Properties Horizon Properties Management Service Land Trek Property Management Melroy Asset Management Mercer Investments, Inc. Wynne Rentals Attar Enterprises Kastoria, LLC| Leaf & Cole, LLP Paul and Suzanne Honeycutt Darlene Lubkay Darren and Jan Magot Donald Rodger Perry and Felecia Vlahos David & Doreen Clifton James Naill Robert Bayer Roberta Litvinoff Debbie Day Anne Jordan/Jordan Real Estate Solutions Holy Cross Cemetery Phillip Tran Simon & Roxann Ferreira David Zernik Elisabeth Wolcott-Yuen JudyAnne Harper Snyder Louis Greco Rose Marie Hadley Delta Property Management Katherine Packard Lawrence Bame Martin R. Seidman Michael Bart Schrank Properties LLC

July 2020 socalrha.org | 41

CALENDAR Register at socalrha.org Register for events and classes online or call 858.278.8070.

Contact the Events Team at 858.278.8070 or events@socalrha.org for more information.

14 JUL

10:00a-11:00a

15 JUL

4:00p-5:00p

15 JUL

5:00p-6:00p

Re-opening with Covid-19 Rules Webinar

Member Orientation

Virtual Happy Hour

20 JUL

21 JUL

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Conflict Resolution Webinar

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Certified Apartment Supplier (CAS) Series

ICON KEY

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42 | Southern California Rental Housing Association Rental Advisor July 2020

11:30a-7:00p

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Featured Series

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It is time to take that leap in the rental housing industry by becoming a Certified Apartment Manager (CAM).

Earning your CAM allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals.

Suppliers are important liaisons to the multifamily housing industry. The CAS was specifically designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. This program is ideal for new salespeople as well as suppliers who want to advance their career.

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July 2020 socalrha.org | 43

ID 101359004 © Wanna Buaphuan | Dreamstime.com

Helping You and Your Residents Fight the Bite

By Molly Kirkland, Southern California Rental Housing Association Mosquitos. Those pesky little bugs that typically bother you on hot summer evenings when you are enjoying the outdoors. Or at least that used to be the case. Now Southern California has types of mosquitos previously not seen in the region, and their behavior is not what we are used to.

Before we jump into more on the Aedes mosquitoes, we’d like to take a moment and tell you a little more about Vector Control in San Diego County. Per the County’s website, “the San Diego County Vector Control Program (VCP) is a countywide program that monitors vectors and the diseases that they carry. A "vector" is an insect or other animal capable of transmitting the causative agent of human disease. Some examples of vectors in San Diego County are mosquitoes, ticks and rats.”

In 2005, voters passed a ballot measure that created a benefit assessment for improved mosquito, vector, and disease control services. The ballot measure included several layers of fiscal safeguards to ensure that all funds are expended appropriately, specifically, funds can only be spent on mosquito control and disease prevention services within the County and the funds are overseen by the Board of Supervisors with annual audits. For many years there was no increase in the assessment because the VCP was bringing in revenue from services provided to other counties. With those contracts no longer in place and less outside revenue coming in, the Board of Supervisors has approved small increases in the benefits assessment over the last few years.

44 | Southern California Rental Housing Association Rental Advisor July 2020

Now back to mosquitos. Aedes mosquitoes are not native to Southern California and are known to spread serious disease such as Zika, West Nile, and Yellow Fever, to name a few. These particular pests are known to bite during the day and indoors. Of particular concern to the rental housing industry is the fact that these mosquitoes often live and survive in very small pools of water that you might find on patios or balconies, like flower pots, saucers, and even pet dishes.

SCRHA is sharing a brochure from VCP on the facing page. We encourage you to include a copy of this handy brochure in your next community newsletter or print and share it with your residents so they can be informed and take steps to protect themselves and their families from this invasive “skeeter.”

July 2020 socalrha.org | 45

Dump Out Standing Water

• Mosquitoes lay their eggs in standing water; larvae can survive even in small containers

FIGHT THE BITE!

• Change water weekly in pots, saucers, flower vases, and pet bowls • Do not leave water out for longer than 1 week

Indoors

1

Prevent Breeding

SDFIGHTTHEBITE.COM

• Remove water that has accumulated in puddles, on tarps, or in stored boats/vehicles • Unclog rain gutters and repair leaking faucets and sprinklers • Check and repair screens on rain barrel openings and prevent water from accumulating on or around rain barrels

• Dump out water that collects in unused toys, tires, storage containers, and buckets • Cover trashcans and store wheelbarrows upright • Circulate water in fountains and pools, or if unused, add mosquitofish • Drain water from plant pots and saucers, and flush out water accumulated in bromeliads

Outdoors

Aedes mosquitoes

Stay Informed!

• Check for and repair holes in door and window screens • Wear longsleeved shirts, pants, socks and shoes when outside, even during the daytime • Apply insect repellents such as DEET, picaridin, oil of lemon eucalyptus, or IR3535 to skin and/or clothing (always use as directed on the product label)

(858) 694-2888

(858) 694-2888 • vector@sdcounty.ca.gov www.SDFightTheBite.com

Contact

Check SDFightTheBite.com for more information

• Are black with white stripes • Will bite during the day • Breed indoors and outdoors • Can spread diseases including Zika, dengue, chikungunya, yellow fever, and West Nile virus • Will lay their eggs in small amounts of water • Eggs can become adults in as little as 1 week!

3

2

Protect Yourself

Protect Your Home From Aedes Mosquitoes

To prevent invasive Aedes mosquitoes, remove standing water indoors and outdoors

46 | Southern California Rental Housing Association Rental Advisor July 2020

SDFIGHTTHEBITE.COM

Pour Out Standing Water

Prevent Mosquito Breeding

Invasive Aedes mosquitoes are not native to California. They are black with white stripes and aggresively bite people during the day, even indoors.

They lay their eggs in water in and around homes, and can transmit Zika, dengue, chikungunya, yellow fever, and West Nile viruses. Join the fight against mosquitoes by eliminating standing water inside and around your home.

Aedes Mosquitoes PREVENT MOSQUITO BREEDING SDFIGHTTHEBITE.COM

Cover Photos and ID courtesy James Gathany, Center for Disease Control

5570 Overland Avenue, Suite 102 San Diego, CA 92123 (858) 694-2888

COUNTY OF SAN DIEGO

Department of Environmental Health Vector Control Program

For more information, visit us online at SDFightTheBite.com

Prevent Mosquito Breeding ••• Protect Yourself ••• Stay Informed

SDFIGHTTHEBITE.COM

COUNTY OF SAN DIEGO

Aedes albopictus

Department of Environmental Health Vector Control Program

Asian Tiger Mosquito

Aedes aegypti

Yellow Fever Mosquito

Invasive Aedes Mosquitoes

FREQUENTLY ASKED

QUESTIONS

© Rodionov Rodionov | Dreamstime.com

REGARDING THE

By National Apartment Association

What is the US Census?

The US Census is mandated by the United States Constitution (Article I, Section 2), and provides that every decade there shall be a “count” of every resident in the United States of America in order to determine the number of seats that each state has in the US House of Representatives. The statistics gathered are also used to distribute federal funds to local communities.

How does the information gathered by the US Census

“benefit” owners/landlords?

As provided above, one of the primary objectives served with the data that is collected by the US Census is to support funding to local communities by the federal government. Much of this funding is for affordable housing, which is a great concern for nearly every state in the country!

What are Landlords/Property Owners required to disclose/ provide to US Census workers?

Pursuant to 13 U.S. Code § 223, owners and managers of hotels,

apartment houses, boarding or lodging houses, or any other building, must give free ingress and egress (fancy words for “entry” and “exit”) to their buildings to duly accredited representatives of the Department of Commerce. In addition to access, owners and managers are required to furnish the names of the occupants of such premises, as well as the number of persons “having their usual place of abode” in such premises. While census officials may request far more extensive information (i.e.

July 2020 socalrha.org | 47

age, ethnicity, race, etc.), pursuant to the aforementioned section of the U.S Code, only (a) the names; and (b) number of persons living in the apartment are mandated.

Furthermore, while owners/ landlords are required to permit access into the “building”, they are not (and absolutely should not) required to provide access into the actual apartment/home.

What if I (owner/manager) do not comply with the above?

The penalty for refusing and/ or willfully neglecting to: permit the US Census worker free egress SCRHA Ad - 04-24-19.pdf 1 4/24/2019 4:43:16 PM

and free ingress; and/or furnish the US Census worker the names of the occupants of the premises; is…$500. Pursuant to the express language of 13 U.S. Code § 223, each “request” for information can be identified as a separate offense/penalty. This can certainly add up for large apartment communities. Who is considered a “duly accredited representative” of the Department of Commerce?

A US Census worker/duly accredited representative of the Department of Commerce is required to carry on their person a badge that bears the seal of the

10% Discount For SCRHA Members!

SDIAA

48 | Southern California Rental Housing Association Rental Advisor July 2020

Bureau of the Census (see below).

Furthermore, the individual’s badge should also contain a photographic identification of the individual. In light of the above, and where owners/landlords should [as a matter of good practice] confirm the identity of any census official prior to complying with their request(s), requests for information over thephone should not be considered appropriate, and a badge should be submitted prior to complying with any request(s) for information.

What information can I request from the US Census Worker prior to giving access and/ or information related to residents/occupants of the development?

Their photographic identification, which includes their badge, as provided in this FAQ pamphlet.

What section(s) of my lease can I refer to if/when a resident complains about disclosure of their name(s) and/or access that was provided to the US Census worker(s)? While your state specific NAA lease form may vary in terms of the Paragraph/ Section Number, the typical language that every NAA lease contains, which should be highlighted and provided to your inquiring resident(s) reads as follows: DISCLOSURE RIGHTS. If someone requests information on you or your rental history for law-enforcement, governmental, or business purposes, we may provide it This article is reprinted with permission from National Apartment Association.

Property Management 101 Certification

The Southern California Rental Housing Association is recommending a series of six (6) online Visto courses to earn the Property Management 101 certification through SCRHA. In order to receive certification, you must complete all six (6) Visto classes in the series and the eight-hour Fair Housing course offered by the SCRHA. All classes must be completed within a twelve (12) month period.

Register at www.naahq.org/education-careers/online-learning You must select the Southern California Rental Housing Association when registering and notify us when you enroll in your first class and complete the last one in the series.

Advanced Closing Techniques: Are you closing 100% of the customers who visit your community? In this course, you will grow your skill set as you master fundamental and advanced closing techniques. Learn how body language, storytelling, and follow up techniques are crucial to a successful close.

Customer Relationship Management: Customer Relationship Management is a customer-focused business philosophy that emphasizes personalized service to inspire customer loyalty. In this course, you will explore the development, characteristics, and considerations of this philosophy.

Advanced Leasing: Whether you have leased ten or ten thousand apartment homes, we know you will benefit from the real-life leasing lessons included in this course.

Successful completion of this course will help you to expand and enhance your leasing skills and become a Leasing Leader.

Leasing 101: This course is intended as an introduction to the apartment industry for new leasing professionals as well as those individuals looking to learn more about the industry as a career.

In this course, you will learn the characteristics of a Leasing Leader, including dress code guidelines, presentation techniques, overcoming objections, and continued learning.

Assistance Animals in Multifamily Housing: Reasonable accommodation requests for assistance animals– including emotional support animals–create challenges for many apartment owners. They affect an owner’s ability to assess pet deposits and fees and to apply rules and policies to the requesting resident’s animal.

Additionally, they expose owners to possible fair housing complaints.

This course will address those issues; specifically, what the implementation of federal policies looks like in practice.

Preventive Maintenance: All apartment communities, regardless of the style or location, have certain maintenance requirements in common. Without the proper attention to those maintenance requirements, a community will quickly fall into disrepair. Preventative maintenance helps keep that from happening. The goal of this course is to help you design, implement, and maintain an effective Preventative Maintenance Program so that you may protect the life and value of your community and ensure a satisfactory living experience for your residents.

Fair Housing: A staple in the property management industry, this two-part series provides an in-depth look for individuals looking for refresher training or for a company looking to train new and seasoned employees. This twopart series will be held in person at Southern California Rental Housing Association.

July 2020 socalrha.org | 49

Connect Archives Missed an important article? Visit bit.ly/rentaladvisor to browse past issues of Rental Advisor Magazine.

Newsletters Our Weekly Update is delivered to your inbox every Wednesday.

The email contains critical legislative updates, and current events happening at the Association. Sign up at socalrha.org.

Visit socalrha.org to find online resources for members. Whether you want to register for upcoming classes and events, download rental forms, or search our directory for new vendors, you'll find everything you need on our website.

Be sure to log in to your account to access members-only resources.

Call 858.278.8070 to reset your login credentials.

socalrha.org 50 | Southern California Rental Housing Association Rental Advisor July 2020

Follow Us Keep up with the Association on your favorite social media platform. Our Twitter feed (@ SoCalRHA) is where you can follow breaking news and our Instagram feed (@SoCalRHA) chronicles our classes and events. Like us on Facebook (facebook.com/ and LinkedIn for event updates and breaking news. Use #socalrha to share your content with us!

Keep in Touch Send us your insights on the rental housing industry or involvement with the Association.

Email publications@socalrha.org with "Letters to the Editor" in the subject line.

Mail Southern California Rental Housing Association 5675 Ruffin Road, Suite 310, San Diego, CA 92123

Members of the Southern California Rental Housing Association can save on resident screenings from InfoLink. As a valued partner with the Association, InfoLink provides our members with simple risk assessments and comprehensive full credit reports at member pricing. Visit bit.ly/infolinkreports or call 866.239.5831 for more information.

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socalrha.org 52 | Southern California Rental Housing Association Rental Advisor July 2020

Business Directory

SUPPLIER MEMBERS 1031 Exchange Services, & Trust Services

Exchange Resources, Inc....................... (619) 528-1031 Kay Properties & Investments............ (855) 899-4597

Advertising & Marketing

Apartments.com.................................... (888) 658-7368 Conversion Logix ★●▲......................... (866) 297-4914 RentPath...................................................(858) 220-8521 Zillow Group............................................(206) 757-4830

Blinds

America's Finest Carpet Company... (800) 888-1568 Bonded Inc............................................. (858) 576-8400

Boiler Repair

Air Temperature Specialists................(888) 588-1602

Brokerage

Doug Taber - Real Estate Broker......... (619) 483-1031

Cabinet and Countertops

Designer Quartz...................................... (213) 516-9223 Dixieline..................................................... (619) 358-8188 Grand Design Kitchens........................ (760) 789-0992 Marjan Stone ●......................................(760) 994-6008 SD Wood Cabinet..................................(858) 450-6090

Cable Television

Cox............................................................ (858) 836-7582

Carpet Cleaning

Air Conditioning

Air Temperature Specialists................(888) 588-1602

Bonded Inc.............................................. (858) 576-8400 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532

Apartment Brokerage/Sales

Carpet Sales & Flooring

Doug Taber, CCIM - Apartment Broker........................... ...................................................................... (619) 483-1031

Apartment Marketing

Market Apartments................................. (801) 676-1684

Appliance Leasing

Appliance Warehouse of America..... (619) 750-9533

Appliance Parts & Repair

Appliance Parts Company.................. (480) 755-5540

Appliance Sales

Expressions Home Gallery................ (800) 550-4227 R & B Wholesale Distributors, Inc... (909) 230-5400

Asphalt & Asphalt Maintenance

AMS Paving, Inc...................................... (858) 880-6133 Aztec Paving, Inc.................................... (619) 465-9813

Attorneys-At-Law

Heinz & Feinberg.................................. (619) 238-5454 Kimball, Tirey & St. John LLP............... (619) 234-1690 Todd A. Brisco & Associates, APC...... (714) 634-2814

Backflow Testing

Pacific Backflow Company, Inc..........(760) 639-4000 San Diego Backflow Testing, Inc....... (877) 363-8378

Banks

Chase Commercial Term Lending..... (619) 464-0573 HomeStreet Bank..................................(858) 223-2900 Opus Bank...............................................(949) 251-8250 Pacific Mercantile Bank ★●▲.............. (858) 320-8410

Bathroom Refinishing

America's Finest Carpet Company....(800) 888-1568 Bonded Inc.............................................. (858) 576-8400 G. B. Sales................................................ (858) 571-3600 Interior Logic Group..............................(858) 496-5222 J & C Carpet Company.......................... (619) 498-1424 Sid's Carpet Barn, Inc.............................(619) 477-7000

Cleaning & Janitorial Services

Atlas Property Service......................... (858) 386-4578 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 Pacific Coast Cleaning, Inc..................(858) 565-1603 Sunset Commercial Services...............(877) 536-2777

Coin-Operated Laundry Equipment

All Valley Washer Service..................... (800) 247-1100 WASH Multifamily Laundry Systems..(858) 279-1234 Washtek, Inc............................................(760) 735-2495

Collections

Kimball, Tirey & St. John LLP................ (619) 234-1690

Construction and Remodeling

Larry O'Dell Construction......................(619) 501-5252 McMillin Contracting Services.............(619) 401-7000 PrimeCo ●▲............................................. (800) 881-8067 Workright Property Services Inc.......... (858) 751-6312

Construction Management

Innovative Pest Solutions..................... (800) 871-9878

Bee Removal

Innovative Pest Solutions..................... (800) 871-9878

Environmental: Asbestos/Lead/ Mold

American Technologies Inc ★●▲....... (619) 458-5979 FACS ★●▲................................................(510) 266-4600

Evictions

Kimball, Tirey & St. John LLP............... (619) 234-1690

Exterminators

Innovative Pest Solutions..................... (800) 871-9878 Lloyd Pest Control................................. (800) 570-2847

Financial Services

1031 Capital Solutions...........................(949) 887-4627 Chase Commercial Term Lending..... (619) 464-0573 MyPoint Credit Union.............................(858) 243-7471

Fire Equipment Sales & Service

Symons Fire Protection........................ (619) 588-6364 Telgian Corporation ★●▲....................(877) 835-4426

Fitness Equipment & Sales

Advanced Exercise ..............................(858) 205-5800 Fitness Machine Technicians............. (760) 600-9575 Opti-Fit.......................................................(619) 822-7370

Flood Damage

Citiwide Restoration............................... (858) 231-2801 Generation Contracting & Emergency Services, Inc... ................................................................... (858) 679-9928

Floor Coverings

Bonded Inc.............................................. (858) 576-8400 Capitol Carpet Floors ★●▲...................(818) 464-6637 Empire Today..........................................(760) 877-2985 Redi Carpet Sales of California , LLC.(858) 576-8400 Urban Surfaces........................................ (951) 738-9301

Furniture Rentals

Cort Furniture Rental............................(858) 549-0800

Garage Door and Repairs

Garage Door Medics..............................(619) 363-7667

Camp Construction Services.................(713) 413-2267 FSI Construction.......................................(972) 880-5171 Har-Bro Emergency Services & Restoration.................. ....................................................................(619) 398-0200 Larry O'Dell Construction......................(619) 501-5252 M. C. Contracting Service.................... (619) 282-3083 McMillin Contracting Services.............(619) 401-7000

City Wide Protection Services, Inc.... (619) 938-2333

Drain & Sewer Cleaning

Bed Bug Services

The Phoenix Staffing............................ (858) 799-0665

Courtesy Patrol

Bathroom Remodeling & Refinishing

American Bathtub Refinishers.......... (619) 265-9200 Bath Fitter................................................ (619) 447-2000

Employment Agency

Gates

Deck Coating

Bathtub Liners

Advanced Restoration..........................(619) 932-0000 American Technologies Inc ★●▲....... (619) 458-5979 Bonded Inc.............................................. (858) 576-8400 Commercial Restoration Company ★●▲........................ ....................................................................(720) 427-2932 Paul Davis Emergency Services..........(951) 444-8794 Pinnacle Emergency Services............(877) 673-9059

Southern Cross Property Consultants............................. .................................................................. (858) 395-8657 XPERA Group.......................................... (858) 284-4710

American Bathtub Refinishers.......... (619) 265-9200 Citiwide Restoration............................... (858) 231-2801 Pacific Bathtub Refinishers Inc............(619) 772-2535 American Bathtub Refinishers............(619) 265-9200 Bill Howe Plumbing, Inc........................ (619) 286-6348

Emergency Service Flood/Fire

Life Deck/Pacific Pebbles....................(619) 262-8600 Medrano Co..............................................(619) 264-3434 Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing ● .......................................

(760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348

Controlled Entry Specialists, Inc......... (619) 670-8100

General Contractors

Heating & Air Conditioning

Air Temperature Specialists..................888-588-1602 Bill Howe Plumbing, Inc....................... (619) 286-6348

Education

Grace Hill, Inc......................................... (404) 895-9570

Sam's Heating and Air Conditioning, Inc...................... . .................................................................... (619) 697-9824

Electrical Contractors

Human Resources

Electronic Key Access

Insurance

Kennedy Electric.................................... (619) 582-6568 KeyTrak, Inc............................................ (888) 539-8725

San Diego Employers Assoc ★........ (858) 505-0024 Farmers Insurance McWhirter Agency............................ .................................................................... (619) 463-7320 Renters Legal Liability............................ (801) 928-7015

July 2020 socalrha.org | 53

Snapp & Associates Insurance Services, Inc................. .....................................................................(619) 908-3100

Internet Advertising Service

Apartments.com................................... (888) 658-7368 WebListers LLC...................................... (800) 784-2155

Internet Service Provider

Cox ........................................................... (858) 836-7582

Janitorial Services

Atlas Property Service......................... (858) 386-4578 Aztec Landscaping Inc.......................... (619) 464-3303 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 DAPA Services, Inc. "Customized Cleaning Solutions"...........................................................(619) 221-9292 GMI Cleaning-Security......................... (858) 244-7860

Kitchen Remodeling

McMillin Contracting Services............ (619) 401-7000

Landscape Maintenance & Service

BrightView............................................... (858) 208-6394 LaBahn's Landscaping............................ (619) 579-9151 Landsystems - A Monarch Landscape Company......... ..................................................................... (213) 369-2414 Liberty Landscaping, Inc......................(951) 683-2999 M. C. Contracting Service.................... (619) 282-3083 MSE Landscape Professionals, Inc..... (760) 743-4127 New Way Landscape and Tree Service.......................... ...................................................................(858) 505-8300 Pacific Green Landscape, Inc..............(619) 390-9962

Leak Detection

Paint Manufacturers & Supplies

Dunn-Edwards Corporation ★●▲....... (619) 884-3866 Sherwin-Williams Co.............................(858) 496-8925

Painting

CertaPro Painters................................... (760) 580-3091 Citiwide Restoration............................... (858) 231-2801 Done-Rite Painting Inc............................(619) 977-0241 Pilot Painting and Construction.......... (714) 229-5900 Primus Paint Workx................................ (619) 738-8022 Pro-Tech Painting Company..............(858) 527-0200

Parking Enforcement

Reliant Parking Solutions.................... (888) 977-6848

Parking Management Software

Reliant Parking Solutions.................... (888) 977-6848

Paving Maintenance

AMS Paving, Inc...................................... (858) 880-6133 Black Diamond Paving, Inc................. (760) 294-4944 Eagle Paving.......................................... (858) 486-6400

Pest Control

Corky's Pest Control................................(800) 901-1102 Innovative Pest Solutions .................... (800) 871-9878 Lloyd Pest Control................................. (800) 570-2847

Plumbing

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348 Pacific Drain and Plumbing................. (760) 436-8600 Workright Property Services Inc.......... (858) 751-6312

Rent Guarantor

Insurent.......................................................(646) 843-1713

Renters Insurance

Assurant................................................... (760) 936-5757 ePremium Insurance............................. (949) 370-7368

Repiping

Air Temperature Specialists................(888) 588-1602 Bill Howe Plumbing, Inc........................ (619) 286-6348

Reputation Management

SatisFacts Research............................. (866) 655-1490

Resident Retention

SatisFacts Research............................. (866) 655-1490

Resident Surveys

SatisFacts Research............................. (866) 655-1490

Roofing

A-1 All American Roofing Company.... (858) 537-5177 ADCO Roofing & Waterproofing ★●▲............................. ....................................................................(949) 374-4580 AMS Construction..................................(833) 267-7663 Commercial & Industrial Roofing.........(619) 465-3737 Diamond Roofing..................................... (619) 295-3110 DILS Roofing & Exteriors..................... (760) 727-6000 Premium Roof Services, Inc.................(619) 239-8880 Sully-Jones Roofing..................................(800) 611-3110

Security Deposit

Assurant Specialty Property............... (760) 936-5757

Security Guard Patrol

ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530

Pool Furniture

Lenders

Wakeland Housing & Development. (619) 235-2296

Bastion Security..................................... (800) 783-5700 Brothers in Arms Security..................... (844) 458-1021 City Wide Protection Services, Inc..... (619) 938-2333 Security First............................................ (619) 243-3992 Signal 88 Security of San Diego.........(619) 363-7233

Property Management Personnel

Security Services

Arbor Realty Trust, Inc......................... (503) 939-0837 Banc of California...................................(858) 221-0895 Chase Commercial Term Lending.... (619) 464-0573 Luther Burbank Savings....................... (619) 405-9961 RanchoTed................................................ (619) 647-1999

Locksmith

Kern Key Services ●............................... (619) 341-3505

Maintenance & Repair

Generation Contracting & Emergency Services, Inc.. . ................................................................... (858) 679-9928 Larry O'Dell Construction..................... (619) 501-5252 PCC Trip Hazard Removal ●▲............. (760) 658-6116

Maintenance Supply

Texacraft .................................................. (800) 327-1541

Property Management

BG Multifamily...........................................(619) 785-3164 Career Strategies ★●▲.........................(619) 640-2250 Go-Staff, Inc............................................(858) 292-8562 Link Staffing Services............................(858) 874-3334 NPM Staffing an InterSolutions Company ★●▲............ .................................................................... (619) 804-2554 The Phoenix Staffing............................ (858) 799-0665

Property Management Software

AppFolio.................................................. (866) 648-1536 Entrata...................................................... (949) 281-7293 ResMan..................................................... (972) 349-1406 Yardi Systems...................................... (805) 699-2040

HD Supply Facilities Maintenance..... (760) 809-1470 Wilmar.......................................................(909) 203-9801

Purchasing

Market Research

Ratio Utility Billing Systems

Marketing & Advertising

Real Estate

ALN Apartment Data, Inc..................... (800) 643-6416 RentVision................................................ (402) 617-8368

Mold Inspections & Remediation

American Technologies Inc ★●▲....... (619) 458-5979 Bill Howe Plumbing, Inc....................... (619) 286-6348 Citiwide Restoration............................... (858) 231-2801 FACS ★●▲................................................(510) 266-4600 Generation Contracting & Emergency Services, Inc.. . ................................................................... (858) 679-9928

Mystery Shopping

Ellis, Partners in Management Solutions......................... ....................................................................(972) 256-3767

Package Storage & Delivery

Luxer One...................................................(916) 261-0691

Buyers Access.........................................(800) 445-9169 Livable ★●▲............................................. (877) 789-6027 ACI Apartments...................................... (619) 299-3000 Voit Real Estate Services................... (858) 453-0505

Refuse Removal

Dependable Disposal & Recycling..... (619) 460-3551 Valet Living............................................... (813) 248-1327 Waste Management...............................(619) 201-9248

Remote Video Monitoring

Best Security & Fire Products..............(760) 781-5700

Renovations & Remodeling

Bill Howe Plumbing, Inc........................ (619) 286-6348 Larry O'Dell Construction......................(619) 501-5252 McMillin Contracting Services.............(619) 401-7000 Urban Renovation & Construction West (DBA: URC West,Inc).................................................... (760) 451-8921

54 | Southern California Rental Housing Association Rental Advisor July 2020

Bastion Security..................................... (800) 783-5700 California Safety Agency.....................(866) 996-6990 City Wide Protection Services, Inc..... (619) 938-2333 GMI Cleaning-Security......................... (858) 244-7860 JDS Security............................................. (619) 781-8694 Stealth Monitoring.................................... (214) 341-0123

Security Systems

Bay Alarm Company.............................. (858) 519-4625

Seismic Retrofit

Optimum Seismic..................................(323) 605-0000

Sewer & Drain Line Video

ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530

Signs and Banners

Southwestern Sign Systems...............(858) 663-6862

Slab Leaks

Air Temperature Specialists................(888) 588-1602 Bill Howe Plumbing, Inc........................ (619) 286-6348

Smart Technology

ADT Smart Communities........................(714) 858-1344 Nortek Security & Control..................... (818) 661-9937 The Property App Company...............(858) 444-7766

Solar

Current Home........................................... (951) 852-6813

Submetering / Billing Services

Advanced Meter Solutions................. (760) 468-7568 California Sub-Meters........................... (858) 571-8999 Conservice Utility Billing & Mgmt....... (602) 481-7440 Livable ★●▲............................................. (877) 789-6027 Minol USA................................................. (888) 766-1253 Multifamily Utility Company............... (800) 266-0968

Surface Repair

Surface Experts Inland Valley............. (951) 383-3883

Telephone Services

Cox Communications-San Diego Accts.......................... ................................................................... (858) 836-7582

Temporary Housing

Airbnb........................................................ (949) 422-7166

Tenant Screening

CIC ........................................................... (800) 288-4757 Moco Inc................................................... (800) 814-8213

Termite Control & Repair

Best Rate Repair.......................................(619) 229-0116 Truly Nolen................................................ (760) 291-1985

Towing Services

Western Towing..................................... (619) 297-8697

Trauma Scene Clean Up

Hoarding Solutions ..................................(619) 771-1792

Water Damage Restoration

Bill Howe Plumbing, Inc........................ (619) 286-6348 Bonded Inc.............................................. (858) 576-8400 Dexcore Restoration................................(619) 993-3417 Generation Contracting & Emergency Services........... ................................................................... (858) 679-9928 Resicom Building and Restoration.... (858) 227-9700 Restoration Management Company.. (858) 935-1170 Service Solutions Restoration............. (877) 339-4576 Servpro of Point Loma.......................... (619) 275-2802 Servpro of Sorrento Valley/UTC & La Mesa/Lemon Grove...........................................................(858) 527-1144 Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing ●......... (760) 721-2904 Bill Howe Plumbing, Inc........................ (619) 286-6348 Water Heaters Only, Inc....................... (530) 274-3001

Water Softening & Conditioning

Soft Flow Water Treatment, LLC..........(619) 371-2369

Window Coverings

Arborwell................................................. (888) 969-8733

Bonded Inc............................................. (858) 576-8400 G. B. Sales............................................... (858) 571-3600 Specialty Apartment Supply............... (877) 630-2275

Video Surveillance

Window Washing

Water Conservation

Windows

California Sub-Meters........................... (858) 571-8999 Livable ★●▲............................................. (877) 789-6027

★ Serving Imperial County / El Centro Area ● Serving Southern Riverside County (i.e. Temecula, Murrieta, Menifee) ▲ Serving Eastern Riverside County (i.e. Palm Springs, Palm Desert, Cathedral City)

Water Heaters

Tree Services

Alpha Video Surveillance........................(619) 738-1719

Service Area Guide Please note that all businesses currently in the directory serve clients in San Diego County. Please use the following guide to finding suppliers working with clients in Imperial County or Riverside County.

John's Elite Cleaning..............................(619) 851-5228 Milgard Manufacturing - Temecula.....(951) 334-1584 Newman Replacement Windows ★●▲......................... ...................................................................(760) 438-8080 Western Window Sale & Install.......... (858) 569-5091

Use our Business Directory to find products and services from our Supplier members.

If you have a favorite Supplier not listed in our directory, share them with our team at membership@socalrha.org.

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credit profile • OFAC search • national criminal eviction/ civil records search national criminal database search social security verification • rental verification employment verification July 2020 socalrha.org | 55

ADVERTISER Index air duct cleaning IBC Kay Properties & Investments (855) 899-4597 air duct cleaning 5 Redi Carpet 800-734-6801 bathroom remodeling 21 American Bathtub Refinishers 619-265-9200 bathtub liners 21 American Bathtub Refinishers 619-265-9200 bathtub refinishing 21 American Bathtub Refinishers 619-265-9200 carpet cleaning 5 Redi Carpet 800-734-6801 carpet sales 5 Redi Carpet 800-734-6801 concrete services 25 Precision Trip Hazard Removal 760-658-6116 damage restoration 12 Pacific Coast Construction 760-298-3170 deck coatings & waterproofing 12 Pacific Coast Construction & Water Proofing 760-298-3170 electrical contractors 16 Kennedy Electric 619-464-6568 general contractors 12 Pacific Coast Construction 760-298-3170

pest control BC Corky's Pest Control 800-333-7138 IFC That Guy 844.484.2848 plumbing 48 ASAP Drain Guys and Plumbing 619-581-2127 property management software 28 Yardi 800-866-1144 real estate management 10 Griswold Real Estate Management 858-597-6100 security patrol 18 Signal 88 Security of San Diego 619-363-7233 sidewalk repair 25 Precision Trip Hazard Removal 760-658-6116 tenant screening 55 Infolink Resident Screening 888.762.7313 towing 18 Western Towing 619-297-8697 utility billing system 8 Livable 877-789-6027 water heaters 48 ASAP Drain Guys and Plumbing 619-581-2127 windows 36 Newman Replacement Windows 619-677-6511 760-764-4553

56 | Southern California Rental Housing Association Rental Advisor July 2020

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**All offerings shown are Regulation D, Rule 506(c) offerings. This material does not constitute an offer to sell nor a solicitation of an offer to buy any security.

Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed.

Securities offered through WealthForge Securities, LLC. Member FINRA/SIPC. Kay Properties and Investments, LLC and WealthForge Securities, LLC are separate entities. These testimonials may not be representative of the experience of other clients. Past performance does not guarantee or indicate the likelihood of future results. These clients were not compensated for their testimonials. Please speak with your attorney and CPA before considering an investment.