Southern California Rental Housing Association - January Edition

January 2022

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CONTENTS

JANUARY 2022 Industry Voices 15 Seven Insurance Reviews 7 5G Not Going the Last Mile for 2022 Quantum Fiber Technology

Snapp & Associates Insurance Services Business Operations

19 2022 Supplier Directory

32 Mold in Rental Units

35 Your Guide to California COVID-19 Eviction Law

45 Landlord/Tenant Q&A

SCRHA Member Directory Feature

SCRHA Noticing Update

SCRHA White Paper

Ted Kimball, Esq., Kimball, Tirey & St. John LLP Operational Advice

49 Tips for Advertising Your Property SCRHA White Paper

In Every Issue 3 5 9 28

President’s Message Executive Director’s Message Regional Legislative Update Calendar

Use a Member First

51 Business Directory: Property Management Companies 19 & 53 Business Directory: Suppliers 56 Advertiser Index Search the Online Business Directory at socalrha.org.

2022 OFFICERS

President Lucinda Lilley, FBS Property, AMO President Elect Abigail Rex, American Assets Trust, Inc. Vice President Todd Henderson, Independent Owner Secretary Shannon Kelly, Independent Owner Treasurer Aiesha Blevins, Greystar

Rental Advisor

MAGAZINE STAFF Publisher Alan Pentico, CAE, Executive Director Managing Editor Olivia Galvez, Director of Operations Editor Lindsey Lee, Marketing Coordinator Design & Layout Marc Shanahan EDITORIAL ADVISORY BOARD Etta Smith, Generation Contracting & Emergency Services, Inc. - Chair DeAnna Wilson, Conversion Logix Melissa De Marco, FBS Property, AMO Norman Cullen, CULTR 1, LP

Legislative Chair Allison Pfister, Greystar Immediate Past President Kendra Bork, Cambridge Management Group, Inc.

2021 DIRECTORS

ASSOCIATION STAFF

Alan Pentico, CAE, Executive Director apentico@socalrha.org 858.278.8070

Angela Zdroik, R&V Management Buck Buchanan, Independent Owner Jay Lopeman, BG Multifamily Jennifer Ford, Douglas Allred Company John LaRaia, HG Fenton Mark Feinberg, Heinz & Feinberg Matt Ruane, Liberty Military Housing Melissa Wickerd, Atlantic & Pacific Management Natasha Howell, Millcreek, WTS Trust Scott Ledesma, Generation Contracting & Emergency Services Inc. Tom Tamar, Independent Owner

Olivia Galvez, Director of Business Operations/Operational Advice ogalvez@socalrha.org 858.751.2217

HONORARY LIFE ADVISOR

Mike Nagy, Public Affairs Manager mnagy@socalrha.org 858.751.2214

G. Wesley Harker

Molly Kirkland, Director of Public Affairs/Operational Advice mkirkland@socalrha.org 858.751.2200 Kimberly McGough, Staff Director kmcgough@socarha.org 858.278.8070 Kim Zebroski, Office Manager kzebroski@socalrha.org 858.751.2220 Lorna R. Kindred, Education Manager lkindred@socalrha.org 858.751.2219

Lindsey Lee, Marketing Coordinator llee@socalrha.org 858.751.2218

Southern California Rental Housing Association Rental Advisor Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the Southern California Rental Housing Association (SCRHA). The magazine is published monthly and is provided to Southern California Rental Housing Association members only. The articles express the author's views and do not necessarily represent those of the Southern California Rental Housing Association or SDMHC.

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Our Address

Southern California Rental Housing Association 5675 Ruffin Road, Suite 310, San Diego, CA 92123 San Diego Office: 858.278.8070 Toll Free: 888.762.7313 Fax: 888.871.5229 socalrha.org

All rights reserved. Materials may not be reproduced or translated without prior written permission by the publisher. Contact the Southern California Rental Housing Association at 858.278.8070 or visit socalrha.org for more information.

Advertising - We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

CONTRIBUTE: Educational articles in Rental Advisor Magazine must be between 500-800 words, include a byline of the author, and a final paragraph with contact information. Deadline is the 10th of the month before publication. Submit to publications@socalrha.org.

ADVERTISE: Contact the Association at 858-278-8070 or email info@socalrha.org for advertising information, including rates, production specifications, and print deadlines.

Lucinda Lilley

2021 President Southern California Rental Housing Association

Meeting new challenges...

I

hope you enjoyed a restful holiday season, as this is shaping up to be another busy year!

I’m excited to roll up my sleeves and continue the work of leading the Association with my second term as President of Southern California Rental Housing Association.

Looking ahead at the year, I know that we will come together as a community to continue our work of providing quality housing despite the many obstacles that we face. We must continue to work together through advocacy, education, and collaboration to create a thriving housing community.

Even though Southern California Rental Housing Association is a membership organization, our efforts have a profound effect on the communities that we serve. It’s important to remember that rental housing is integral to a robust community and healthy economy.

If you visit WeAareApartments.org, you’ll see data that shows the rental housing industry supports 17.5 million jobs in the US --- and 4,000 jobs in the metro San Diego region and 3,000 in the Riverside metro area. Those jobs range from onsite professionals such as leasing agents, maintenance technicians, and property managers to supporting professionals.

to independent owners, property management professionals, our valued industry suppliers. This education is a key component to helping our members serve the community with best information and best practices.

On that note, I encourage you to use an SCRHA member first! This issue features our annual Business Directory of Suppliers. Organized by category, this directory helps you find the services you need from companies that support rental housing professionals with products and services needed to provide housing for the residents of Southern California.

Our Board of Directors has been working hard to assure our strategic plan reflects the goals and hopes of our Association. We will be meeting for two days this month to further that work that will continue to guide us in furthering our Mission and our Vision. I look forward to sharing more on that with you next month!

For now, have a Happy beginning to an amazing New Year – Here’s to 2022 and beyond!

In the metro San Diego region, we house 676,500 renters in 309,000 rental homes who contribute $48.9 Billion to the economy annually. We ARE integral to our communities – in Riverside metro, we house 443,500 renters in 192,000 rental house who contribute $29.7 Billion to the economy.

Southern California Rental Housing Association offers an array of resources designed to help each member of the industry. With a full schedule of classes, the Association provides expert training January 2022 socalrha.org | 3

4 | Southern California Rental Housing Association Rental Advisor January 2022

Alan Pentico, CAE

Executive Director Southern California Rental Housing Association

Challenges on the Horizon

T

he start of the new year is a wonderful time to reflect on what we’ve overcome and how best to carry those lessons with us into the new year. All of us at Southern California Rental Housing Association were proud to be a trusted resource for members navigating a year filled with eviction moratoriums, changing requirements, and rental assistance programs, as well as the traditional challenges of resident screenings, day-to-day operations, and maintenance.

As Executive Director, I’m proud to share that in 2021, our Association supported our members, and the industry as a whole, with the following accomplishments: • Hosted 89 Classes and Webinars • Sent Out 12 Action Alerts (26 Action Alerts in 2020) • Filed Federal Lawsuit Against the County of San Diego With our growth of 2,400+ new members throughout San Diego, Imperial, and southern Riverside Counties, we are stronger than ever to represent the interests of our members and advocate for legislation that supports housing in Southern California.

As your advocate at local, state, and federal levels, Southern California Rental Housing Association is fully prepared to continue our efforts to educate and advocate in the new year.

Even though rental housing providers have been under incredible scrutiny throughout the pandemic, they have continued to provide essential housing to our communities despite legislative challenges in addition to the typical operational trials. While I would love to see a future of sunshine and roses for our members who provide housing, you must know now that this will be a critical year for our industry.

As we move into the new year, rental housing providers will face an onslaught of additional tenant protection proposals and eviction protections on both local and state levels of government. Rest assured that we are fully prepared to represent your interests and have already gotten to work meeting with elected officials to share our perspective.

However, we can’t do this alone. We will need your continued support throughout this year. Please take a minute to make sure you receive our emails and that we have your current contact information on file. You can update your account in your Member Compass at socalrha.org. This step will ensure that you receive our email updates and action alerts.

While we fully expect a busy year for our Public Affairs Department, we’re very excited to get back to a full calendar of classes and events. Now is the perfect time to get more involved by joining a committee as a volunteer or investing in an Associationwide Sponsorship.

Our volunteers are critical to the success of the Association and help us execute our popular events, educational classes, and guide the Association.

Please email info@socalrha.org to join us for the first meeting of the new year.

We also offer Associationwide Sponsorships at several levels. These sponsorships are designed to increase your visibility with our members in multiple ways. Not only will your company enjoy widespread recognition on several platforms, but you will also have your choice of events and perks based on your sponsorship level. Please email Olivia Galvez at ogalvez@socalrha.org to learn more and enjoy the perks all year long!

Whether I’m reflecting on the year past or looking ahead to the future, I’m always thankful for you and your membership. We would not be able to be the voice of the industry without your support.

January 2022 socalrha.org | 5

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5G Not going the last mile in multifamily communities

By Quantum Fiber There's an old saying that "the longest mile is the last mile home." If you've been on a long road trip, you know it’s true.

Traveling from one major city to another, most of the journey is probably on the interstate, moving at high speeds. Reaching your destination—the last mile of the trip—is often more complex. It means exiting the super-highway and winding through a maze of side streets, traffic lights, and congestion.

For some multifamily property owners, "last mile" internet connectivity might seem just as complicated. It's that final communications hand-off bridging an internet provider's network and the residents of

a multi-dwelling community.

It's important to note that the majority of fiber-enabled properties receive fiber all the way to the premises or living unit—making for a much smoother last mile. For some communities, though, there may be other technologies involved and different challenges. Recently, some of the last mile discussion has shifted toward what role 5G might play.

Wireless but not limitless Like any wireless technology, 5G uses radio signals to send data and information back and forth through the air. And, just like any radio signal, 5G signals become weaker as they travel further away from their transmitter. In fact, the high-density characteristics of

5G waves cause them to dissipate quickly. What's worse is that the signal breaks down even further when it hits solid walls, Low-E glass, building materials like concrete or steel, or even environmental landscapes like dense foliage.

For multifamily owners, it's essential to remember just what 5G is—and what it is not. While advanced, 5G is still cellular phone technology. If a building has indoor coverage problems with earlier cellular systems (2G, 3G, 4G), 5G won't perform differently.

Due to these types of interference issues, property owners won't find outdoor, over-the-air 5G networks to be reliable

January 2022 socalrha.org | 7

solutions for providing service or connectivity inside their buildings.

If a community doesn't have a managed WiFi system inside its walls, residents may find staying connected while using their phones or smart devices difficult.

As they roam from outdoor spaces back inside their apartments, they will likely run into signal drops.

These lapses in coverage will be glaringly obvious (and frustrating) for anyone streaming content or making video calls as they move around. For the time being, it seems, WiFi will continue to be the primary indoor solution for transmitting data and voice.

can be as unique and varied as each building or community. For example, a high-rise complex in the heart of downtown faces an entirely different set of challenges than a community of townhomes out in the 'burbs.

Solutions vary by location For multifamily owners, augmenting and optimizing internet connectivity for their residents should be solutioned by experts. Options and solutions

This blog is provided for informational purposes only and may require additional research and substantiation by the end user.

In addition, the information is provided “as is” without any warranty or condition of any kind, either express or implied. Use of this information is at the end user’s own

Figuring out a wireless strategy can also depend heavily on a property's existing infrastructure.

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

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risk. Quantum Fiber does not warrant that the information will meet the end user’s requirements or that the implementation or usage of this information will result in the desired outcome of the end user. All thirdparty company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Quantum Fiber. This document represents Quantum Fiber’s products and offerings as of the date of issue.

Services not available everywhere. Quantum Fiber may change or cancel products and services or substitute similar products and services at its sole discretion without notice. ©2021 Q Fiber, LLC. All Rights Reserved.

Quantum, Quantum Fiber and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.

Voices of the Industry

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REGIONAL

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LEGISLATIVEUPDATE

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Chula Vista developing Tenant and Anti-Harassment Protection Policy

In November 2021, the SCRHA Legislative Steering Committee met with Chula Vista city staff to provide initial feedback on a proposed Tenant and AntiHarassment Protection Policy. City staff met with stakeholders to get comments on the proposals before they presented their recommendations to the city’s Housing Advisory Commission on December 8. Having received additional direction from the Commission, city staff will again meet with stakeholders and present a draft ordinance to the Housing Advisory Commission in January.

The Chula Vista City Council on October 26 directed city staff to draft the tenant and anti-harassment policy and return to the council for additional consideration or adoption in January 2022. The council was responding to several complaints from tenants and a tenants rights’ organization, the Alliance of Californians for Community Empowerment (ACCE) regarding the nature of several recent tenant evictions.

The policy will address issues regarding 1) Substantial rehabilitation, 2) Removal (of a unit) from rental market, 3) Harassment/Retaliation (by a landlord), and 4) City Remedies & Enforcement.

California law already addresses these issues, but several Chula Vista City Council Members believed the city should have greater protections in place for tenants.

The City of Chula Vista Housing Advisory Commission met on December 8 to provide guidance on the proposed policy. City staff reported on their research of other city ordinances and on their meetings with stakeholder groups such as the SCRHA. Commissioners asked city staff to study provisions that would require mediation/ arbitration in tenant harassment situations. They would like to see a policy that better defines “substantial remodel” and adds a check and balance system with timelines for rehabilitation projects. They also expressed concern with the city’s enforcement of the policy, and that it might not differentiate between potential tenant abuse and tenants in legitimate situations. At the time of writing this, SCRHA was scheduled to meet with city staff for a second time on January 5. The SCRHA will provide more updates when available.

The City of Chula Vista Housing Advisory Commission met on December 8 to provide guidance on the proposed policy. City staff reported on their research of other city ordinances and on their meetings with stakeholder groups such as the SCRHA. January 2022 socalrha.org | 9

Commissioners asked city staff to study provisions that would require mediation/ arbitration in tenant harassment situations. They would like to see a policy that better defines “substantial remodel” and adds a check and balance system with timelines for rehabilitation projects. They also expressed concern with the city’s enforcement of the policy, and that it might not differentiate between potential tenant abuse and tenants in legitimate situations. At the time of writing this, SCRHA was scheduled to meet with city staff for a second time on January 5. The SCRHA will provide more updates when available.

Riverside County adopts new district maps, but Legislative and Legal conflict loom in the future

The Riverside County Board of Supervisors voted to approve new Supervisor district maps for the next decade on December 14. While the maps will remain in effect until 2030, several organizations are unhappy with the county’s redistricting process and final maps and may take legal action or change the process through legislation.

Riverside County, like all cities, counties, and states in the United States, must redraw their electoral district maps every ten years according to data from the U.S. Census, while following state and federal voting right laws. Each Riverside County Supervisor District must represent approximately 486,000 residents and ensure all residents will be equally represented. County Supervisors voted 4-1 on December 7 and again on December 14 to adopt proposed maps under Option F. Riverside County added approximately 300,000 new residents over the past decade. Over half of the new residents identified themselves as Latino, becoming the largest demographic group in the county. Several advocacy groups and elected officials have argued the new district maps should be drawn to reflect the Latino majorities in each district.

Several Latino advocacy groups, and the Americans for Civil Liberties Union (ACLU) of California, submitted letters and statements dissatisfied with the redistricting process. The organizations proposed the County should either add several new district maps or alter draft maps in ways to increase Latino

representation. Known as Map 1.4, the groups proposed that two brand new Supervisor Districts be added in between Districts 1, 2, and 3. However, Supervisors and rural residents complained that incorporating those new districts between existing ones would split the electoral maps of cities of Riverside, Corona, Hemet, Eastvale, and Menifee.

Significant changes have been made to districts 1, 2, and 3. County Supervisor District 2 still includes the City of Eastvale but now extends south to include Temescal Valley and Lake Elsinore almost to the City of Wildomar. District 2 now covers all the City of Riverside, Jurupa Valley and extends south to include the City of Perris but loses Lake Elsinore and Temescal Valley to District 2. The new District 3 map shifts west and north covering the cities of Murrieta, Menifee, Temecula, and Temecula Valley Wine Country as far east as the Anza community but loses the City of Hemet to District 5. District 5 map covers the cities of Moreno Valley, Banning and now the City of Hemet but no longer includes the mountain communities of Idyllwild and surrounding neighborhoods. District 4 remains the largest district in the county geographically beginning west with Palm Springs and Idyllwild going east to Blythe on the California-Arizona Border.

The groups and one state Assemblymember have vowed to legally challenge or legislatively change the county’s redistricting process in the future.

The ACLU and Latino groups say they will sue the county for not complying with state and federal voting rights act. To date, the groups have not yet filed suit. CA Assemblymember Sabrina Cervantes, 60th District, introduced AB 1307 last February which would change Riverside County’s current redistricting process for 2030. The bill creates a 14-member independent redistricting commission; each commissioner must meet certain criteria to oversee the process. The bill, if enacted, would strip the Board of Supervisors’ sole authority to redraw their districts. AB 1307 is scheduled to be heard in committee this month. Riverside County Supervisors, while not opposed to AB 1307, say the bill is not the best solution.

10 | Southern California Rental Housing Association Rental Advisor January 2022

SANDAG approves 2050 Regional Transportation Plan, and possibly new taxes to pay for it

The San Diego Association of Governments (SANDAG) Board of Directors approved its 2050 Region Transportation Plan (RTP) last month. The 2050 RTP envisions how the San Diego region will achieve its future transportation needs. The 2050 RTP anticipates the region will need $160 billion to expand roads and highways, but the plan would primarily focus on expanding rail and bus transit to connect cities and communities while achieving the region’s climate action objectives. The plan is also predicating that voters will accept several sales tax increases and potentially a vehicle mileage tax to pay for the RTP’s implementation.

The RTP plans for the construction of 800 additional miles of carpool or managed lanes on highways and funding to improve traffic light synchronization to ease traffic flows.

It proposes double tracking of San Diego’s coastal rail corridor, connecting existing rail lines and

building new stations in OId Town San Diego, San Diego International Airport, and the Otay Mesa port of entry. The RTP includes the purchase of zeroemission buses and the building of new bus hubs at train stations to expand the region’s rapid transit bus system. The plan will build more electric vehicle (EV) charging stations and include outreach encouraging the purchase of more EVs. While the plan has been approved, it remains controversial.

Critics of the RTP believe funding should focus on existing road and highway infrastructure rather than building new rail projects. Critics add expanding rail will not increase ridership and point out that construction of massive transportation projects could trigger long legal challenges from groups opposed to the projects.

The SANDAG Board of Directors were initially to vote on the 2050 RTP that would include the Board’s adoption of the two sales tax increases and the vehicle mileage tax called the “road charge” fee. The sales tax increases would be placed on the ballot in 2022 and 2028; the separate road charge tax would take effect in 2030, but due to rising criticism

January 2022 socalrha.org | 11

over the “road charge” fee, several SANDAG Board Members decided to withdraw their support of the proposed vehicle mileage before the vote on the RTP. The controversial proposed road charge fee would have charged drivers a tax when using an automobile.

The tax rate fluctuates depending on how far a driver travels and when they travel using an automobile; drivers would pay a 4 cent per mile tax in conjunction with the state’s vehicle mileage fee beginning in 2030.

A group of city mayors and San Diego County Supervisor Jim Desmond announced their opposition to the road charge early on. Just prior to the SANDAG Board’s vote on the 2050 RTP, the Mayors of Chula Vista, Encinitas, San Diego, and National City, who sit on the SANDAG Board, withdrew their support of the road charge tax. San Diego Mayor Todd Gloria asked SANDAG staff to research other funding alternatives to the road charge tax. The first sales tax increase is expected to be placed on the ballot later in 2022 with a similar sales tax increase measure to slated for 2028 ballot.

San Diego County Supervisors adopt plan to attach Community Benefit Agreements with Development Projects

In mid-December, the San Diego Board of Supervisors unanimously moved forward with a proposed Community Benefit Agreements (CBA). The policy would allow builders to provide additional services and amenities with their projects in exchange for additional community support and/or to receive public subsidies. County staff say more local governments are adopting CBA policies.

The CBA policy could require or add incentives to projects that provide additional benefits to the community such as providing employment training, hiring companies that use local labor, or contributing to education and workforce training programs. CBAs also could ask projects to include additional public amenities like parks and libraries or incorporate renewable energy or other components addressing climate change. While the details of the CBA policy are under development, all types of commercial, industrial, and residential projects including energy facilities and hospitals could be affected by the policy.

County staff has 180 days to develop the plan and return to the Board of Supervisors. Despite the Supervisors’ unanimous support for moving forward with developing the policy, there was concern that the policy could potentially create more obstacles to new projects. SCRHA will provide a future update when the draft policy is available.

Court stops San Diego ability to increase building height limit in its Midway Community

In mid-December, a San Diego Superior Court judge ruled that the City of San Diego may not implement Measure E to its Midway District Community Plan approved by city voters in November 2020. Measure E allows San Diego to raise the 30-foot height limit on projects built in the Midway District. The judge in her ruling stated that San Diego should have performed environmental analysis of buildings higher than 30 feet prior to placing Measure E on the November 2020 ballot.

While the city attorney’s office made the argument that the Midway Community Plan Update environmental analysis does address impacts like housing density, traffic, air quality and climate change, the judge said San Diego failed to demonstrate that it studied the specific visual impacts of buildings taller than 30 feet.

San Diego says it will appeal the Superior Court ruling, but it jeopardizes the city’s ability to approve taller buildings and builders’ ability to develop higher more dense projects in the Midway area until a higher court reverses the ruling.

Local Rental Assistance Programs • • • • •

City of San Diego: sdhc.org City of Chula Vista: chulavistaerap.com County of San Diego: sandiegocounty.gov Southern Riverside County: unitedlift.org Imperial County: www.housing.ca.gov

12 | Southern California Rental Housing Association Rental Advisor January 2022

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Seven Insurance Reviews for 2022

By Snapp Risk Management, Snapp & Associates Insurance Services, Inc. You know the drill — New Year’s means resolutions. For business owners and managers, the new year also means an opportunity to examine all the ways you might want to better protect all that you have worked for in year ahead.

Below are a number of reviews you should resolve to check off your list to mitigate overall risk.

1. Liability Levels Whatever existing business policies you have in place, they all come with various levels of professional or business liability coverage (if you make a mistake, injure someone, cause harm, etc.).

However, those liability levels might have been set years ago and don’t reflect the current economic situation. You may also have more business (and personal) assets you need to protect as the result of an error. Make a point of scheduling a liability level review with your broker or agent as soon as possible in the new year.

2. Replacement Value The 2021 word of the year could easily be “inflation.” You’ve seen it no doubt as you purchase supplies, pay for equipment and even deal with higher employee wages. Don’t forget to factor in the costs of goods and services for any replacement value levels on your existing policies. While you may have had an accurate cost forecast for replacing your building or equipment in 2021 or even 2020, everything has increased, sometimes by a factor of 30 – 50% or more. If you face a loss, be sure you aren’t short when it comes to the necessary cash to replace losses at current market prices.

3. Loss of Use An important part of your overall insurance package is ensuring that you are covered if you are unable to use your business or facility. Whether by natural disaster or even just an external issue that makes you unable to open or operate (such as

something like a nearby gas leak), you may not be able to generate any income. However, hard costs continue to accumulate and a Loss of Use provision gives you compensation to help manage recurring expenses. The new year is a good time to review your Loss of Use coverage and raise limits if necessary.

4. Examine How New Laws Affect Your Liability Every January 1 brings new laws that affect business owners across the board. 2022 will be no different and be sure you are up to date on new regulations that might open you up to new liability issues.

For instance, some California business owners (warehouses and distribution centers) will now need to follow state AB 701, which deals with employee quotas and breaks and meals.

In a nutshell, the new law says that “if a current or former employee believes that meeting a January 2022 socalrha.org | 15

The Voice of The Rental Housing Industry Read our emails and follow us on social media to keep up with the latest news.

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Voices of the Industry

16 | Southern California Rental Housing Association Rental Advisor January 2022

quota caused a violation of their right to a meal or rest period or required them to violate any occupational health and safety law or standard, they have the right to request, and the employer is required to provide, a written description of each quota to which the employee is subject and a copy of the most recent 90 days of the employee’s own personal work speed data.” (per AB 701 text) This means an employer may be exposed to litigation risks if they do not manage reasonable quota levels allowing for legally mandated break and meal times.

5. Discuss New Options With Your Broker Insurance carriers also use the new year to roll out new products and offerings. Whether it is time for your renewal or not, it’s not a bad idea to schedule time with

your broker or agent to look at any new policies or rider/add-on coverages you may want to add to your suite of products in 2022.

6. Identify Ways to Reduce Overall Cost In addition to looking at options to add to your policy, also take the time to examine ways to potentially remove unnecessary riders or coverages to reduce your overall premium expense.

For example, if you are paying an add-on rider to cover a piece of equipment that you may replace with something else or not even use, consider removing that rider off your policy to lower your annual premium.

some time in the new year to look at your risk versus cost levels for each part of your policy. If you are concerned with a large deductible if you have a claim and are OK with a higher monthly or annual premium as a hedge, discuss lowering your deductible levels with your agent or broker — he or she can help you find the right balance of an overall expenditure versus your level or risk tolerance in the new year.

SCRHA member, Brent Walla, is a Commercial Insurance Broker with Snapp & Associates.

7. Re-Evaluate Risk vs. Cost Building off the same concept of reducing overall cost, also take

January 2022 socalrha.org | 17

WHAT YOU NEED TO KNOW:

Voices of the Industry

ASSISTANCE ANIMALS

Service, Companion, Comfort, Emotional Support…

No matter what they are called, Assistance Animals are protected under Federal and State laws.

Property owners MAY NOT deny or terminate tenancy because a resident has one.

Property owners MAY NOT charge any additional deposit, rent, or other monetary obligation.

Refer to SCRHA White Paper “Service & Companion Animals” and use Form 262.

SOCALRHA.ORG | 858.278.8070

18 | Southern California Rental Housing Association Rental Advisor January 2022

2022

BUSINESS

DIRECTORY

of

SUPPLIERS Edition

The 2022 Business Directory of Suppliers contains the service providers you need to successfully manage your rental property.

January 2022 socalrha.org | 19

Response

6 | Southern California Rental Housing Association Rental Advisor July 2021 20 | Southern California Rental Housing Association Rental Advisor January 2022

1031 Exchange Services, & Trust Services 1031 Exchange Services, & Trust Services Blueprint Equity (310) 383-6597 Tom Straw 25 East E Street Encinitas, CA 92024 Email: tstraw@blueprinteq.com Kay Properties & Investments (855) 899-4597 Patricia Aballe 46-E Peninsula Center Drive, #382 Rolling Hills Estates, CA 90274 Email: patricia@kpi1031.com Website: www.kpi1031.com

Advertising & Marketing Conversion Logix (866) 297-4914 DeAnna Wilson Email: deannaw@clxmedia.com Website: www.conversionlogix.com Financial Designs, Ltd. (858) 597-1980 Aubrey Morrow 5075 Shoreham Place, Suite 200 San Diego, CA 92122 Email: Aubrey@FinancialDesignsLtd.com RentPath (858) 220-8521 Nick Van Zant 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 Email: nvanzant@rentpath.com Website: www.rentpath.com Zumper (707) 330-1273 Dwight Wells 555 Montgomery Street, Suite 1300 San Francisco, CA 94111 Email: dwight.wells@zumper.com Website: www.zumper.com

Advertising & Marketing Apartments.com (888) 658-7368 Diana Peek 175 West Jackson, Suite 800 Chicago, IL 60604 Email: dpeek@costar.com Website: www.apartments.com

Air Conditioning Air Temperature Specialists (888) 588-1602 Charles Gayden 43920 Margarita Road, Suite B Temecula, CA 92592 Email: chuckg@airtempsocal.com Website: www.airtemperaturespecialists. com

Apartment Brokerage/Sales Doug Taber CCIM - Rental Housing Broker (619) 483-1031 Doug Taber Email: mail@dougtaber.com Website: www.rentalhousingbroker.com

Appliance Parts & Repair Appliance Parts Company (480) 755-5540 Eric Armijo Email: eric@appliancepartscompany.com Website: www.appliancepartscompany. com

San Diego Backflow Testing, Inc. (877) 363-8378 Jen Snyder 2840 Fletcher Parkway, 207 El Cajon, CA 92020 Email: jen@sandiegobackflowtesting.com Website: www.sandiegobackflowtesting. com

Appliance Sales

Banks

R & B Wholesale Distributors, Inc. (909) 230-5400 Jennie Roque 2350 S Milliken Avenue Ontario, CA 91761 Email: jennie@rbdist.com Website: www.rbdist.com

Asphalt & Asphalt Maintenance

Chase Commercial Term Lending (619) 464-0573 Kristy Blair 5505 Grossmont Center Drive, 2nd floor, Mail Code CA24645 La Mesa, CA 91941 Email: kristy.blair@chase.com Website:

AMS Paving, Inc. (858) 880-6133 Elizabeth Williams 11060 Rose Avenue Fontana, CA 92337 Email: liz@amspaving.com Website: www.amspaving.com

Bathroom Refinishing

Attorneys-At-Law

TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com

Buchalter, A Professional Corporation (619) 929-5448 Brian Adkins 1000 Wilshire Boulevard, Suite 1500 Los Angeles, CA 90017 Email: badkins@buchalter.com Attorneys-At-Law Heinz & Feinberg (619) 238-5454 Mark Feinberg 401 West A Street, Suite 1710 San Diego, CA 92101 Email: mark@heinzfeinberg.com Kimball, Tirey & St. John LLP (619) 234-1690 Ted Kimball 7676 Hazard Center Drive, Suite 900 San Diego, CA 92108 Email: ted.kimball@kts-law.com Website: www.kts-law.com Service Areas: San Diego, Riverside, Imperial Counties Ted Smith Law (619) 610-9332 Dayle Vinzant PO Box 880238 San Diego, CA 92168 Email: evict@tedsmithlaw.info Todd A. Brisco & Associates, APC (714) 634-2814 Todd Brisco 2200 West Orangewood Avenue, #250 Orange, CA 92868 Email: tabrisco@briscoassociates.com Website: www.briscoassociates.com

Backflow Testing Pacific Backflow Company, Inc. (760) 639-4000 James Barkley 1690 Ord Way Oceanside, CA 92056 Email: james@pacificbackflow.com Website: www.pacificbackflow.com

Citiwide Restoration (858) 231-2801 Jerry Gallagher 18013 Cabela Drive San Diego, CA 92127 Email: citiwidejerry@yahoo.com

Pacific Bathtub Refinishers Inc. (619) 772-2535 Ismael Hurtado-Meraz 4492 Camino De La Plaza #979 San Ysidro, CA 92173 Email: pbr@pacificbathtubrefinishers.net Website:

Bathroom Remodeling & Refinishing American Bathtub Refinishers (619) 265-9200 Marc Glazer 3085 54th Street San Diego, CA 92105 Email: office@americanbathtub.com Website: www.americanbathtub.com

Brokerage Doug Taber CCIM - Rental Housing Broker (619) 483-1031 Doug Taber Email: mail@dougtaber.com Website: www.rentalhousingbroker.com

Cabinet and Countertops Dixieline (619) 358-8188 Robert Shiflet 3250 Sports Arena Boulevard San Diego, CA 92110 Email: robert.shiflet@dixieline.com Website: www.dixieline.com TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com January 2022 socalrha.org | 21

Carpet Cleaning

Cleanology Housekeeping Personnel Service (619) 281-2532 Paul Needelman 4682 Iowa Street, Suite 107 San Diego, CA 92116 Email: paul@cleanologysd.com Website: www.cleanologysd.com Service Areas: San Diego County Description: Carpet Cleaning

Carpet Sales & Flooring America's Finest Carpet Company (800) 888-1568 Carlos Ledesma 730 Design Court Suite 401 Chula Vista, CA 91911 Email: carlos@americasfinestcarpet.com Website: www.americasfinestcarpet.com J & C Carpet Company (619) 498-1424 John Lopez PO Box 120031 San Diego, CA 92112 Email: john@jccarpet.net KJ Carpet Wholesale (909) 455-0180 Chris Yi 6985 Flanders Drive San Diego, CA 92121 Email: chris@kj-carpet.com Sid's Carpet Barn, Inc. (619) 477-7000 Allan Ziman 132 West 8th Street National City, CA 91950 Email: allanz@sidscarpet.com Website: www.sidscarpet.com

Cleaning & Janitorial Services

Cleanology Housekeeping Personnel Service (619) 281-2532

Paul Needelman 4682 Iowa Street, Suite 107 San Diego, CA 92116 Email: paul@cleanologysd.com Website: www.cleanologysd.com Service Areas: San Diego County Description: Turnover Cleaning and Janitorial Services Cleanology Housekeeping has arranged turnover cleanings for San Diego property managers and tenants since 2003. Named BEST HOUSECLEANING from 2018 thru 2021 in U-T Reader's Polls.

Pacific Coast Cleaning, Inc. (858)565-1603 Lance Siraton 500 Fesler Street, Suite 102 San Diego, CA 92020 Email: lance@pacificcoastcleaning.com Website: www.pacificcoastcleaning.com Sea Crest Services, Inc. (949) 477-4961 Lily Prado 2525 South Lyon Street, Santa Ana, CA 92705 Email: lily@sunsetserv.com

Fast Affordable Restorations (858) 449-7294 1134 D Street Ramona, CA 92065 Gafcon, Inc. (858) 875-0010 Ron Takaki 5960 Cornerstone Court West, 100 San Diego, CA 92121 Email: rtakaki@gafcon.com

Coin-Operated Laundry Equipment

Larry O'Dell Construction (619) 501-5252 Larry O'Dell P.O. Box 7799 San Diego, CA 92167

All Valley Washer Service (800) 247-1100 John Cottrell 15008 Delano Street Van Nuys, CA 91411 Email: john@allvalleywasher.com Website: www.allvalleywasher.com

Matrix Construction Services (951) 493-0100 Alan Balzar 1761 California Avenue, Suite 101 Corona, CA 92881 Email: abalzer@matrixsvc.com Website: www.matrixsvc.com

Atlas Property Service (858) 386-4578 Kim Holmes 10755 Scripps Poway Parkway, Unit 369 San Diego, CA 92131 Email: kim@atlaspropertyservice.com Website: www.atlaspropertyservice.com

McMillin Contracting Services (619) 401-7000 Patrick McMillin 1050 Pioneer Way, Suite F El Cajon, CA 92020 Email: pat@mcmillincontracting.com Website: www.mcmillincontracting.com

WASH Multifamily Laundry Systems (858) 279-1234 Bill Christensen 9455 Waples Street, Suite 150 San Diego, CA 92121 Email: wchristensen@washlaundry.com Website: www.washlaundry.com

TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com

Washtek, Inc. (760) 735-2495 Dave Beguelin P.O. Box 462810 Escondido, CA 92046 Email: dave@washtek.com Website: www.washtek.com

Parra Building Consultants, Inc. (619) 232-1100 Chad Parra 8374 Allison Avenue, Suite A La Mesa, CA 91942 Email: chad@parrabuildingconsultants.com

Collections Kimball, Tirey & St. John LLP (619) 234-1690 Ted Kimball 7676 Hazard Center Drive, Suite 900 San Diego, CA 92108 Email: ted.kimball@kts-law.com Website: www.kts-law.com Service Areas: San Diego, Riverside, Imperial Counties

Construction & Remodeling Dexcore Restoration (619) 993-3417 Jacob DeCourt Email: admin@dexcorerestore.com Website: www.dexcorerestoration.com General Coatings Corporation (858) 587-1277 Gil Koury 6711 Nancy Ridge Drive San Diego, CA 92121 Email: gkoury@gencoat.com Website: www.gencoat.com Service Areas: San Diego & Riverside Counties

22 | Southern California Rental Housing Association Rental Advisor January 2022

Construction Management

Southern Cross Property Consultants (858) 945-2629 Bill Moss 4045 Hancock Street, Suite 24 San Diego, CA 92110 Email: office@southerncrosspc.com Website: www.southerncrosspc.com Workright Property Services Inc (858) 751-6312 Ken London 7837 Convoy Court, Suite 200 San Diego, CA 92111 Email: klondon@workright.net Website: www.workright.net

Countertops Designer Quartz (213) 516-9223 Chad Colorina 2515 East Thomas Road, #16-573 Phoenix, AZ 85016 Email: chad@designerquartz.com Website: www.designerquartz.com

Courtesy Patrol City Wide Protection Services, Inc (619) 938-2333 Scott Staples 9320 Willowgrove Avenue, Suite F Santee, CA 92071 Email: scotts@cwps-ca.us Website: www.sandiegosecurityguards.com

Medrano Co. (619) 264-3434 Steve Morrison 4218 Market Street San Diego, CA 92102 Email: steve@medrano.co Website: www.medrano.com

Drawers & Drawer Pulls

Signal 88 Security of San Diego (619) 363-7233 Jackie Aguilar-Montalban 2220 Otay Lakes Road, Suite 502-81 Chula Vista, CA 91915 Email: jackie.am@signal88.com Website: www.signal88.com/securityservices

TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com

Deck Coating

Grace Hill, Inc. (404) 895-9570 Lynn McAuliffe 300 Executive Center Drive, Suite 201 Greenville, SC 29615 Email: lmcauliffe@gracehill.com Website: www.gracehill.com

General Coatings Corporation (858) 587-1277 Gil Koury 6711 Nancy Ridge Drive San Diego, CA 92121 Email: gkoury@gencoat.com Website: www.gencoat.com Service Areas: San Diego & Riverside Counties

About Us General Coatings is a premier commercial painting and waterproofing contractor covering all of Southern California for over 35 years.

We offer consultation and general contracting services, as well as a long list of specialized painting and waterproofing applications.

Our experienced technicians offer solutions for: • Waterproofing and restoration coatings for walkways, balconies and pool decks.

• Upper walkway and balcony deck inspections • We also provide waterproofing solutions for subterra nean and below grade situations.

• We are a general contractor and can preform most other services to offer a complete package to our clients.

• Heavy duty auto and pedestrian traffic coatings typical for parking structures and courtyards.

• Decorative options with patterns and multi colored finishes along with utilitarian and skid resistant finishes.

• Concrete polishing and staining.

• Commercial and high rise painting.

Life Deck Coating Installations (619) 262-8600 Brian Oberman 770 Gateway Center Drive San Diego, CA 92102 Email: brian.oberman@lifedeck.com Website: www.lifedeck.com

Education

Electrical Contractors

Employment Agency The Liberty Group (951) 744-0057 Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 Email: carrief@thelibertygroup.com Website: www.thelibertygroup.com The Phoenix Staffing Company (855) 222-4136 John Modlin 9117 Chesapeake Drive San Diego, CA 92123 Email: John@ThePhoenixStaffing.com Website: www.thephoenixstaffing.com

Environmental: Asbestos/ Lead/ Mold CVE San Diego (Environmental) (619) 323-6330 Rodolfo Real 5575 Magnatron Boulevard, Suite G San Diego, CA 92111 Email: rodolfor@cvecorp.com

Kennedy Electric (619) 582-6568 Thomas Kennedy PO Box 2368 La Mesa, CA 91943 Email: info@tomkennedyelectric.com Website: www.tomkennedyelectric.com

Superior Abatement Services, Inc. (844) 583-3278 Jamie Leonhardi 6977 Navajo Road, #226 San Diego, CA 92119 Email: jamie@socalsasi.com Website: www.socalsasi.com

Electronic Key Access

Evictions

KeyTrak, Inc. (888) 539-8725 Marcy Garrett 200 Quality Circle College Station, TX 77845 Email: mgarrett@keytrak.com Website: www.keytrak.com

Emergency Service Flood/ Fire

Kimball, Tirey & St. John LLP (619) 234-1690 Ted Kimball 7676 Hazard Center Drive, Suite 900 San Diego, CA 92108 Email: ted.kimball@kts-law.com Website: www.kts-law.com Service Areas: San Diego, Riverside, Imperial Counties

ATI Restoration, LLC (619) 318-2807 Cindy Cunningham 8444 Miralani Drive San Diego, CA 92126 Email: cindy.cunningham@atirestoration. com Website: www.atirestoration.com

Financial Services

BELFOR Property Restoration (858) 847-9886 Shannon Hurley 9060 Activity Road, Suite A San Diego, CA 92126 Email: shannon.hurley@us.belfor.co

Fire Equipment Sales & Service

Commercial Restoration Company (720) 427-2932 Jeff Mandell 13725 Mur-Len Road Olathe, KS 66062 Email: j.mandell@crcmail.com Website: www.commercialrestoration.com J & M Keystone Restoration & Emergency Service (619) 466-9876 Barry Garson 2709 Via Orange Way, Suite A Spring Valley, CA 91978 Email: bgarson@jmkeystone.com Website: www.jmkeystone.com

MyPoint Credit Union (858) 243-7471 Heather Dueitt 9420 Farnham Street San Diego, CA 92123 Email: hdueitt@mypointcu.com Website: www.mypointcu.com/ A-Tech Systems (909) 444-9695 William Amparano 374 Paseo Sonrisa Walnut, CA 91789 Email: billa@a-techsystems.com Aztec Fire & Safety (619) 464-5625 Randall Akins 8108 Commercial Street La Mesa, CA 91942 Email: rakins@aztecfire.com Website: www.aztecfire.com CVA Security (619) 585-9111 James Rodriguez 6175 Progressive Avenue San Diego, CA 92154 Email: james@cvasecurity.com January 2022 socalrha.org | 23

Standard Electronics (619) 596-9950 Nathan Edwards 613 West Main Street El Cajon, CA 92020 Email: nathane@standardelectronics.us Symons Fire Protection (619) 588-6364 Jamil Shamoon 9475 Chesapeake Drive San Diego, CA 92123 Email: jamil@symonsfp.com Website: www.symonsfp.com

Fitness Equipment & Sales Advanced Exercise (303) 996-0048 LaRae Marsik 861 Southpark Drive #100 Littleton, CO 80120 Email: lmarsik@advancedexercise.com Website: www.advancedexercise.com Opti-Fit (888) 601-4350 Jason Golec PO Box 6716 Folsom, CA 95763 Email: jgolec@opti-fit.com Website: www.opti-fit.com

Floor Coverings Redi Carpet Sales of California , LLC (858) 576-8400 Mike Smith 7590 Carroll Road San Diego, CA 92121 Email: Mike.Smith@redicarpet.com Website: www.redicarpet.com Star Flooring & Remodeling (858) 442-7858 Salam Hasenin 3430 El Cajon Boulevard San Diego, CA 92104 Email: salam@starflooringandremodeling. com TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com

General Contractors BluSky Restoration Contractors, LLC (619) 398-0200 Gary Griffin 455 54th Street, Suite 101 San Diego, CA 92114 Email: gary.griffin@goblusky.com Website: www.goblusky.com Camp Construction Services (713) 413-2267 Shelby Jurca 15139 South Post Oak Road Houston, TX 77053 Email: sjurca@campconstruction.com

FSI Construction (602) 881-8003 Amber Whitaker, CAS 4339 Corporate Center Drive Las Vegas, NV 89115 Email: amber@fsiconstruction.com Website: www.fsiconstruction.com Larry O'Dell Construction (619) 501-5252 Larry O'Dell P.O. Box 7799 San Diego, CA 92167 McMillin Contracting Services (619) 401-7000 Patrick McMillin 1050 Pioneer Way, Suite F El Cajon, CA 92020 Email: pat@mcmillincontracting.com Website: www.mcmillincontracting.com

Heating & Air Conditioning M. C. Contracting Service (619) 282-3083 Mark Covarrubias 4626 30th Street San Diego, CA 92116 Email: office@covaoffice.co Sam's Heating and Air Conditioning, Inc. (619) 697-9824 Sam Kogan 7204 Bobhird Drive San Diego, CA 92119 Email: samsair@cox.net Website: www.heatingandairsandiego.com

Indoor Air Quality Alliance Environmental Group, Inc. (626) 633-3500 Bill Wood 777 N. Georgia Avenue Azusa, CA 91702 Email: billwood@alliance-enviro.com Website: www.alliance-enviro.com

Insurance Farmers Insurance McWhirter Agency (619) 463-7320 Amber McWhirter-Griffith 8911 La Mesa Boulevard Suite 204 La Mesa, ca 91942 Email: amber@farmerssandiego.net Website: www.farmersagent.com/ amcwhirter LeaseLock (310) 906-2900 Carl Stockholm 480 West Washington Boulevard Marina del Rey, CA 90292 Email: carl@leaselock.com Snapp & Associates Insurance Services, Inc. (619) 908-3100x165 Brent Walla 438 Camino del Rio, Suite 112 San Diego, CA 92108 Email: brentw@snappins.com Website: www.snappassociates.com/brentwalla-insurance

24 | Southern California Rental Housing Association Rental Advisor January 2022

Interior Finishes TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com

Internet Service Provider Cox (858) 836-7582 Alicia Gray 5887 Copley Drive San Diego, CA 92111 Email: alicia.gray@cox.com Website: www.cox.com Dish Fiber (951) 201-3544 Eva Wai 4223 Fairgrounds Street Riverside, CA 92501 Email: eva.wai@dish.com Website: www.networksaround.com/dish/ dish-fiber.html Quantum Fiber (360) 931-9864 Cynthia Rodriguez 214 East 24th Street Vancover, WA 98663 Email: Cynthia.Rodriguez@lumen.com

Janitorial & Cleaning Services DAPA Janitorial Services Inc. "Customized Cleaning Soultions" (619) 221-9292 Vinny Alves Kerr Email: vinny@dapajanitorial.com Website: www.dapajanitorial.com

Landscape Maintenance & Service LaBahn's Landscaping (619) 579-9151 Melissa 856 Fesler Street El Cajon, CA 92020 Email: info@labahns.com Website: www.labahns.com MSE Landscape Professionals, Inc. (442) 257-4229 Albert Canedo 1951 Don Lee Place Escondido, CA 92029 Email: albert@mselandscape.com Website: www.mselandscape.com Pacific Green Landscape, Inc. (619) 871-3631 Stephanie Lundstrom 8834 Wintergardens Boulevard Lakeside, CA 92040 Email: stephanie@pacificgreenlandscape. com Website: www.pacificgreenlandscape.com

Lighting TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com

Locksmith Kern Key Services, Inc. (619) 341-3505 Julie Kern 7710 Hazard Center Drive, Suite E-419 San Diego, CA 92108 Email: orders@kernkey.com Website: www.kernkey.com

Maintenance & Repair A & PM, Inc. (858) 722-5953 Chang Park 4725 Mercury Street, Suite 210 San Diego, CA 92111 Email: changgpark@gmail.com Larry O'Dell Construction (619) 501-5252 Larry O'Dell P.O. Box 7799 San Diego, CA 92167 Pacific InterWest Building Consultants (925) 939-5500 Zac Zimmerman 1600 S. Main Street Walnut Creek, CA 94596 Email: zzimmerman@pacificinterwest.com Website: www.pacificinterwest.com PCC Trip Hazard Removal (760) 658-6116 320 State Place Escondido, CA 92029 Website: www.pcctriphazardremoval.com

Maintenance Supply HD Supply (800) 431-3000 Dawn Jones 101 Riverview Parkway Santee, CA 92071 Email: dawn.p.jones@hdsupply.com Website: www.hdsupply.com

Mystery Shopping ALN Apartment Data (800) 643-6416 Samantha Wallace Email: marketing@alndata.com Website: www.alndata.com Ellis, Partners in Management Solutions (972) 256-3767 Joanna Ellis 1333 Corporate Drive, Suite 266 Irving, TX 75038 Email: jellis@epmsonline.com Website: www.epmsonline.com

Paint Manufacturers & Supplies Behr Paint (951) 241-3833 Kristin Dooley Email: kdooley@behr.com Website: www.behrpro.com Dunn-Edwards Corporation (619) 884-3866 Julie Myers 5250 Jackson Drive, Suite 100 La Mesa, CA 91941 Email: julie.myers@dunnedwards.com Website: www.dunnedwards.com

Sherwin-Williams Co. (858) 496-8925 Sunny Patel 4747 Viewridge Avenue, Suite 100 San Diego, CA 92123 Email: sundeepkumar.patel@sherwin.com Website: www.sherwin-williams.com

Lloyd Pest Control (800) 570-2847 David Hinrichs 1331 Morena Boulevard, Suite 300 San Diego, CA 92110 Email: david.hinrichs@lloydpest.com Website: www.badbugs.com

Painting

Kilter Termite and Pest Control (714) 348-0488 William Dorval 2366 Auto Park Way Escondido, CA 92029 Email: will@kiltertermite.com Website: www.kiltertermiteandpestcontrol. com

CertaPro Painters (760) 580-3091 Sandy Brians 921 S Andreasen, Suite 106 Escondido, CA 92029 Email: sbrians@certapro.com Website: www.certapro.com General Coatings Corporation (858) 587-1277 Gil Koury 6711 Nancy Ridge Drive San Diego, CA 92121 Email: gkoury@gencoat.com Website: www.gencoat.com Service Areas: San Diego & Riverside Counties Primus Paint Workx (619) 738-8022 Ernie Guevara 7571 Mission Gorge Road San Diego, CA 92120 Email: ernie@primuspaint.com Website: www.primuspaint.com Pro-Tech Painting Company (858) 527-0200 Chris Cena 7566 Trade Street San Diego, CA 92121 Email: chris@pro-techpainting.com Website: www.pro-techpainting.com

Parking Management Software Reliant Parking Solutions (888) 977-6848 Kevin Wexler PO Box 130004 Carlsbad, CA 92013 Email: kevin@reliantparking.com Website: www.reliantparking.com

Paving Maintenance Black Diamond Paving, Inc. (760) 294-4944 Dawn Launer Email: dlauner@blackdiamondpaving.com Website: www.blackdiamondpaving.com Eagle Paving (858) 486-6400 Tracy Falduti 13915 Danielson Street, Suite 201 Poway, CA 92064 Email: admin@eaglepaving.us Website: www.eaglepaving.us

Pest Control ATCO Pest Control (415) 898-2282 Nathan Estrada 1250 Petaluma Boulevard North Petaluma, CA 94952 Email: nathane@atcopestcontrol.com

Property Management Rowland Realty (619) 540-2727 Rosemary McClary 4725 Voltaire Street San Diego, CA 92107 Email: rosemary@rosemarymcclary.com Wakeland Housing & Development (619) 235-2296 Gama Vazquez 1230 Columbia Street, Suite 950 San Diego, CA 92101 Website: www.wakelandhdc.com

Property Management Personnel BG Multifamily (619) 785-3164 Jay Lopeman, CAS 10620 Treena Street, Suite 230 San Diego, CA 92131 Email: jlopeman@bgmultifamily.com Website: www.bgmultifamily.com Go-Staff, Inc. (858) 292-8562 Scott Crumrine 8798 Complex Drive San Diego, CA 92123 Email: scott@go-staff.com Website: www.go-staff.com InterSolutions (619) 804-2554 Caroline Nicol 10620 Treena Street, Suite 230 San Diego, CA 92131 Email: cnicol@intersolutions.com Website: www.npmstaffing.com

Property Management Software AppFolio (866) 648-1536 Stephanie Vernon 50 Castilian Drive Goleta, CA 93117 Email: stephanie.vernon@appfolio.com Website: www.appfolio.com Domuso (916) 849-9853 Terri Nicholson 2110 Main Street, Suite 302 Santa Monica, CA 90405 Email: terri.nicholson@domuso.com Service Areas: San Diego, Riverside, Imperial Counties

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HappyCo (888) 666-1855 Kaitlin Dinh 1000 Van Ness Avenue, Suite 200 San Francisco, CA 94109 Email: kaitlin.dinh@happy.co Website: www.happy.co

TASORO (310) 882-9747 Aleah Whitacre 14107 Brighton Avenue Gardena, CA 90249 Email: aw@tasoroproducts.com

Link Staffing Services (858) 874-3334 Keith Mayes 8199 Clairemont Mesa Boulevard, #K-1 San Diego, CA 92128 Email: Kmayes@linkstaffingca.com Website: www.linkstaffing.com

Assurant Specialty Property (760) 936-5757 Pam Harris 3160 Toopal Drive Oceanside, CA 92058 Email: pam.harris@assurant.com

Yardi Systems (805) 699-2040 Kelly Krier 430 S. Fairview Avenue Goleta, CA 93117 Email: kelly.krier@yardi.com Website: www.yardi.com

Ratio Utility Billing Systems Buyers Access (800) 445-9169 Xenia Diniz 14176 Santee Road Apple Valley, CA 92307 Email: Officeadmin@buyersaccess.com Website: www.buyersaccess.com Livable (877) 789-6027 Daniel Sharabi Email: daniel@livable.com Website: www.livable.com Service Areas: San Diego, Riverside, Imperial Counties

Real Estate ACI Apartments Office (619) 299-3000 Gregory Peer 2635 Camino Del Rio So., #300 San Diego, CA 92108 Email: gregorypeer@aciapartments.com Website: www.acicommercial.com Voit Real Estate Services (858) 453-0505 Robert Vallera 4180 La Jolla Village Drive, Suite 100 La Jolla, CA 92037 Email: rvallera@voitco.com Website: www.voitco.com

Renovations & Remodeling Larry O'Dell Construction (619) 501-5252 Larry O'Dell P.O. Box 7799 San Diego, CA 92167 McMillin Contracting Services (619) 401-7000 Patrick McMillin 1050 Pioneer Way, Suite F El Cajon, CA 92020 Email: pat@mcmillincontracting.com Website: www.mcmillincontracting.com

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Resident Retention SatisFacts Research (866) 655-1490 Chantal Kazandjian 909 N Sepulveda Boulevard, 11th Floor El Segundo, CA 90245 Email: ckazandjian@satisfacts.com Website: www.satisfacts.com Resident Retention uShipIT dba ShipMagic (415) 417-7711 Kristin Gazallo 2211 Ashley Oaks Circle Wesley Chapel, FL 33544 Email: kgazallo@shipmagic.com Website:

Roofing AMS Construction (833) 267-7663 Daniel Bruckner 1159 Iowa Avenue, Suite K Riverside, CA 92507 Email: dbruckner@amsroofingconstruction. com Website: www.amsroofingconstruction.com Commercial & Industrial Roofing (619) 465-3737 Barry Turnour 9239 Olive Drive Spring Valley, CA 91977 Email: barry@ciroofing.com Website: www.ciroofing.com DILS Roofing & Exteriors (760) 727-6000 Brent Dils 2230 La Mirada Dr, #A Vista, CA 92081 Email: brent@dilsroofing.com Website: www.dilsroofing.com Guardian Roofs (714) 633-3619 Helen Tredo 1010 North Batavia Street, Suite F Orange, CA 92867 Email: helenguardianroofs@gmail.com Website: Sully-Jones Roofing (800) 611-3110 Tina Taylor 1528 Pioneer Way El Cajon, CA 92020 Email: info@sully-jones.com Website: www.sully-jones.com

Security Bay Alarm Company (858) 209-9843 Miguel Morales Email: miguel.morales@bayalarm.com Website: www.bayalarm.com

Security Guard Patrol Security First (619) 243-3992 Lance Ruiz 554 N 2nd Street El Cajon, CA 92021 Email: lance@securityandpatrol.com Website: www.securityandpatrol.com

Security Services Bald Eagle Security Services, Inc. (619) 230-0022 Dmitriy Todorov PO Box 131350 San Diego, CA 92170 Email: dmitriyt@baldeaglesecurity.com Website: www.baldeaglesecurity.com Bastion Security (800) 783-5700 Brandon Idler 11650 Mission Park Drive, #114 Rancho Cucamonga, CA 91730 Email: bidler@bastionsecurity.com California Safety Agency (866) 996-6990 DARRELL COWAN 9312 Carlton Hills Boulevard Santee, CA 92071 Email: DCOWAN@CSAPATROL.COM Website: www.csapatrol.com JDS Security (619)781-8694 Danny Garcia 1075 Bay Boulevard, Suite C&D Chula Vista, CA 91911 Email: jds@jdssecurity.com Website: www.jdssecurity.com Signal 88 Security of Oceanside Escondido (877) 779-7980 Brian Link 27890 Clinton Keith Road, D297 Murrieta, CA 92562 Email: blink@signal88.com Website: www.signal88.com Stealth Monitoring (760) 399-7194 Jamie Lynch 15182 Marsh Lane Addison, TX 75001 Email: jlynch@stealthmonitoring.com

Seismic Retrofit Optimum Seismic (562) 298-6395 Ali Sahabi 5508 S Santa Fe Avenue Vernon, CA 90058 Email: asahabi@optimumseismic.com Website: www.optimumseismic.com

January 2022 socalrha.org | 27

CALENDAR Register at socalrha.org Register for events and classes online at socalrha.org. Please note, that all in-person classes require pre-registration. Walk-ins are not accepted. See confirmation email for details.

Questions? Contact us at events@socalrha.org or 858.278.8070.

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30 | Southern California Rental Housing Association Rental Advisor January 2022

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January 2022 socalrha.org | 31

in Rental Units

© Wavemovies | Dreamstime.com

Mold

By Southern California Rental Housing Association SB 655 went into effect January 1, 2016. The law adds mold to the list of substandard housing conditions under Civil Code Section 1941.7 and amends the Health and Safety code sections 17920 and 17920.3 as it relates to housing standards suitable for habitation. The law states that, if a part or an entire structure is found to have conditions unsuitable for human habitation, the building is considered substandard or uninhabitable. For example, a structure is considered substandard if part of or all of it lacks proper sanitation, lighting, heating, or other condition deeming it unsuitable for human living.

Mold is defined as microscopic organisms or fungi that can grow in damp conditions in the interior

of a building. SB 655 specifies that visible mold growth in a structure is a substandard condition unsuitable for human living conditions if determined as such by a health or code enforcement officer. However, the rental unit will not be deemed substandard by a health or code enforcement officer if the presence of mold is determined to be only minor and found on surfaces that typically accumulates moisture as part of their proper and intended use such as a kitchen/bathroom sink, shower/bathtub, and toilet.

1. The landlord has no notice of the problem of mold, or 2. The tenant fails to keep the property clean and sanitary, or the tenant’s own improper use of the plumbing fixtures contributed substantially to the mold problem.

SB 655 SB 655 classifies mold as a condition that could render a rental property uninhabitable or substandard, the landlord is obligated to repair/remediate the mold problem, unless:

While there is no specific criteria that determines when a dwelling unit becomes uninhabitable due to the presence of mold, the law states that the property becomes substandard when a code enforcement or health

32 | Southern California Rental Housing Association Rental Advisor January 2022

Should the landlord fail to maintain or resolve the problems making the property substandard, the tenant may take legal action for compensation and damages, withhold rent, terminate their rental agreement, and deduct expenses from their rent.

officer determines that visible mold growth could compromise a tenant’s health, safety, and wellbeing.

The landlord is required to repair or remediate the issue when mold has been detected. However, a landlord is not held responsible for mold growth if the tenant does not keep the unit sanitary or if the tenant commits another violation of the rental agreement under Civil Code Section 1941.2.

This section covers the tenant’s responsibilities in the rental dwelling such as keeping the property clean, discarding trash and waste, proper use of utilities and fixtures and not damaging property.

Landlords are advised to include provisions, or add an addendum such as the SCRHA’s Form 269 – Mold and Mildew Addendum, in their rental agreements making the tenant contractually responsible for taking reasonable measures to reduce dampness and limit mold growth, require the tenant to notify the landlord immediately of any plumbing overflows or leaks if the tenant sees any mold growth, list some common practices to help tenants prevent or limit mold growth, and include language indemnifying or holding the landlord harmless if the tenant fails to comply with the terms of the rental agreement to limit or prevent mold growth.

Landlords also should provide full disclosure to the tenant(s) of any issues regarding mold with the property.

The SCRHA strongly opposed SB 655 while it was under consideration in the Legislature.

The SCRHA voiced strong concerns about a number of risk

management issues created by the bill, such as: • SB 655 does not provide a workable standard for code enforcement or for property owners who want to stay in compliance with the law.

• The reference to “any visible mold” is inconsistent with the existing substandard housing code sections, which require that a listed condition must exist to an extent that it endangers health.

• There is no standard relative to how much mold endangers health.

At the same time, the terms “inappropriate housekeeping practices” and “improper use of natural or mechanical ventilation” are too vague to be enforceable.

Unfortunately, a few real estate organizations removed their opposition to the bill leaving the SCRHA and its California Rental Housing Association (CalRHA) allies as the only apartment associations working to oppose this flawed measure.

For more information, please refer to Form 269 – Mold and Mildew Addendum on the SCRHA Rental Forms webpage at socalrha.org.

This is a white paper published by Southern California Rental Housing Association. SCRHA members have access to a full library of white papers on a range of topics. Login to your account at socalrha.org to access white papers. Not a member? Join today to access our white papers, rental forms, and other operational resources.

Rental Providers Must Provide Mold Booklet Effective January 1, 2022 Rental Housing Providers must begin providing written disclosure to all prospective tenants of the potential health risks and the health impact that may result from exposure to mold by distributing a consumer-oriented booklet. The Booklet, “Information on Dampness and Mold for Renters in California,” must be provided to prospective residents prior to entering into the rental agreement.

The Booklet is also available on the SCRHA Forms page for members.

January 2022 socalrha.org | 33

BREAKING DOWN $1 DOLLAR OF RENT There exists a misconception that rental housing owners enjoy large margins and can continue operating in the absence of rent payments.

With so much discussion around rent payments during COVID-19, the rental housing industry would like to explain the breakdown of $1 dollar of rent.

Only 9 cents of every $1 are returned to owners, including the many apartment owners who are themselves small businesses and rely on this revenue to make ends meet, and investors, which include public pensions and 401ks, on which many Americans rely—whether or not they reside in rental housing.

Approximately 39 cents of every $1 pays for the mortgage on the property.

Roughly two-thirds of the apartment industry has private lenders and are ineligible for federal mortgage forbearance via the CARES Act. This is a critical expense, as mortgage foreclosures put all residents at risk of losing their housing.

10 cents of every $1 is spent

on capital expenditures, including roof and HVAC replacement and other important repairs that help ensure quality housing for America’s 40 million rental housing residents.

27 cents of every $1 covers payroll expenses, including paying employees who operate and maintain the property, ongoing maintenance, utilities, insurance and the like.

14 cents of every $1 goes to property taxes, which in turn supports the community through financing for schools, teachers, emergency services and other important local needs.

Between mortgage payments and investor returns, which help support many Americans’ retirement plans, and dollars put back into the apartment community to ensure quality living for residents, a rent payment is much more important than one might otherwise realize.

Source: National Apartment Association 2019 Survey of Operating Income & Expenses in Rental Apartment Communities; U.S. Census Bureau 2015 Rental Housing Finance Survey; Real Capital Analytics; Redstone Residential Note: Figures based on averages and approximations; because apartment community spends vary based on size and location, among other factors, one cent remains that can fall into any of the listed categories.

34 | Southern California Rental Housing Association Rental Advisor January 2022

Your Guide to California COVID-19 Eviction Law © Goldenberg |Dreamstime.com

By Southern California Rental Housing Association With the end of the statewide eviction moratorium on September 30, housing providers must now serve a new notice when rent is not paid and be prepared for new court procedures for Unlawful Detainer cases. Housing providers are encouraged to apply for Emergency Rental Assistance on behalf of residents who have not applied on their own if they have not done so already. Every effort with regard to rental assistance must be made before the courts will issue a summons in an Unlawful Detainer or a judgement in Small Claims.

SCRHA members may now access the new 3-Day Notice to Pay or Quit form for the COVID-19 Recovery Period, Form 404. Because the Unlawful Detainer process that came into effect on October 1 is brand new, members are strongly encouraged to consult with an attorney if considering an eviction.

Effective October 1, 2021, under the COVID-19 Rental Housing Recovery Act, the content of notices demanding that a residential tenant (including a mobilehome park tenant) either pay COVID-19 recovery period rental debt or vacate the premises (3-Day to Pay or Quit), is altered in the following ways: • The notice must provide tenants at least 3 days

•

•

•

•

(excluding Saturdays, Sundays, and other judicial holidays) to pay the amount due or vacate.

The notice must include specified language informing the tenant about how to apply for rental assistance, including a telephone number that the tenant may call and a website that the tenant may access in order to start an application for government rental assistance.

The notice must include the following warning: “DO NOT DELAY! IF YOU DO NOT COMPLETE YOUR APPLICATION FOR RENTAL ASSISTANCE WITHIN 15 BUSINESS DAYS, YOUR LANDLORD MAY BE ABLE TO SUE TO OBTAIN A COURT ORDER FOR YOUR EVICTION.” Requires any landlord who negotiated a rental agreement in Spanish, Chinese, Tagalog, Vietnamese, or Korean to provide the tenant with the notice under 11) in that language. Also requires the Business, Consumer Services, and Housing Agency to make available on its website an official translation of the notice into these languages, no later than September 15, 2021 Between October 1, 2021, and March 31, 2022, the following procedures should be used for any unlawful detainer action for recovery of residential real property due to nonpayment of January 2022 socalrha.org | 35

rental debt that accumulated due to COVID-19 hardship: • No summons may be issued unless a landlord files one of the following: • A statement, under penalty of perjury, that the landlord completed an application for government rental assistance to cover the amount demanded from the tenants in the case, and that the application was denied; and (2) a copy of the final decision from the pertinent government rental assistance program denying the application.

• A statement, under penalty of perjury, verifying that all of the following are true: • Before filing the complaint, the landlord submitted a completed application for rental assistance to the pertinent governmental rental assistance program to cover the rental debt demanded from the defendants in the case. A “completed application” is defined under the Health and Safety Code as one in which the applicant has provided all necessary contact information and documentation required for a government rental assistance program to initiate a review of the application for eligibility.

• 20 days have passed since the later of (1) the date the landlord submitted the application or (2) the date the landlord served the tenant with the three-day notice to pay rent or vacate that is the basis of the unlawful detainer case.

• The landlord has not received notice or obtained verification from the pertinent government rental assistance program indicating that the tenant has submitted a completed application for rental assistance to cover the rental debt demanded in the case.

• The landlord has received no communication from the tenant that the tenant has applied for

•

•

•

•

•

government rental assistance to cover the rental debt demanded in the case.

• A statement, under penalty of perjury, that the rental debt demanded in the complaint accumulated under a tenancy that was initially established on or after October 1, 2021. A summons that issues on a complaint based on this statement is not subject to the requirements of the COVID-19 Rental Housing Recovery Act. The court may not issue a judgment or default judgment for unlawful detainer unless the court reviews the pleadings and evidence and finds that the requirements were satisfied. In any contested case, the landlord has the burden of proving these requirements were met.

For rental debt that accumulated due to COVID-19 hardship that was incurred on or after October 1, 2021, and before March 31, 2022, a landlord must be compensated for all of the unpaid rent demanded in the notice that forms the basis of the complaint.

For rental debt that accumulated due to COVID-19 hardship that was incurred on or after September 1, 2020, and before September 30, 2021, a landlord must be provided 25% of the unpaid rent demanded in the notice that forms the basis of the complaint.

Establishes a process for a tenant to avoid forfeiting their lease or rental agreement. The tenant may initiate this process by submitting verification to the court that a government rental assistance program has approved an application for rental assistance, corresponding to all or part of the rental debt demanded in an unlawful detainer complaint. The verification must be submitted before the property is restored to the landlord. In the case of partial rental assistance, the tenant must make the additional payments necessary to satisfy the full amount of rental debt demanded in the complaint. If, after a hearing, the court determines that the necessary conditions have been met, then it must grant the tenant’s application for relief, set aside any judgment in the case, and dismiss the case Sunsets the provisions of the COVID-19 Rental Housing Recovery Act effective September 30, 2024.

36 | Southern California Rental Housing Association Rental Advisor January 2022

DEFINITIONS • “Rental debt” means unpaid rent or other unpaid financial obligation of a tenant that has come due.

• “COVID-19 rental debt” means unpaid rent or any other unpaid financial obligation under a tenancy that came due between March 1, 2020, and September 30, 2021.

• “COVID-19 recovery period rental debt” means rental debt of a tenant that came due between October 1, 2021, and March 31, 2022.

• “Rental debt that accumulated due to COVID-19 hardship” means COVID-19 rental debt, COVID-19 recovery period rental debt, or a combination of both, if it accumulated during a tenancy initially established before October 1, 2021. For purposes of this definition, a tenancy is deemed to have been initially established when the tenant first lawfully occupied the premises.

• “Government rental assistance program” means any rental assistance program authorized pursuant to the Health and Safety Code provisions that establish the State Rental Assistance Program.

• “Pertinent government rental assistance program” means a government rental assistance program for the city, county, or city and county in which the property at issue is located.

• “Approved application” means an application for rental assistance for which a government rental assistance program has verified the applicant’s eligibility, and the requested funds have been obligated to be paid to the applicant.

• “Final decision” means that a government rental assistance program has made either of the following determinations regarding an application for rental assistance: the application is an approved application, or the application has been denied for any of the following three reasons: • The tenant is not eligible for government rental assistance.

• The government rental assistance program no longer has sufficient rental assistance funds to approve the application.

• The application remains incomplete for 15 days (excluding Saturdays, Sundays, and other judicial holidays) after the landlord properly completed the portion of the application that was the landlord’s responsibility, due to the tenant’s failure to properly complete the portion of the

application that is the tenant’s responsibility.

The following outcomes are excluded from the definition of “final decision”: • Rejection of an application as either incomplete or improperly completed by the landlord.

• Notification that an application is temporarily pending further action by the government rental assistance program or the applicant.

• Notification that the landlord applied to the wrong government rental assistance program for the property or rental debt at issue.

Still have questions? SCRHA members can call 858.278.8070 for operational advice. Not a memember? Join today to access our full library of resources and expert advisors.

January 2022 socalrha.org | 37

38 | Southern California Rental Housing Association Rental Advisor January 2022

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January 2022 socalrha.org | 41

Preferred Partners As a member of Southern California Rental Housing Association, you have access to discounts on the products and services provided by our Preferred Partners. Visit socalrha.org/preferred-partners for details!

socalrha.org 42 | Southern California Rental Housing Association Rental Advisor January 2022

CELEBRATING

an ANNIVERSARY This Month

10+ years of membership

This month we congratulate the members that have joined in the month of January and are celebrating 10+ years of membership with SCRHA. Members that appear in this list have maintained continuous membership for 10+ years*.

1968 1975 1975 1976 1976 1977 1978 1978 1978 1980 1980 1982 1983 1984 1984 1988 1989 1989 1990 1991 1992 1995 1996 1996 1996 1997

Linda Kass Company James Kennedy Company William and Karen Zounes Thomas Schaide Company Patricia Barrer Company American Bathtub Refinishers Eugene Kanaly Company Hunter's Run Apartments Karen Langley Company Fred Musial and Vicki Rydell Jana Sulpizio Company William Wiegand Company Anne Lambert Company Dominick and Antoinette Ingrassia Marc-Aaron, Inc. Timbers Apartments Russell Hook Company T.L.M. Properties Gloria Donichy Company Commercial & Industrial Roofing Jeremy Mencher Company Seamist15, LLC La Jolla Park East Apartments Chase Commercial Term Lending Regents FHT Donald Beyer Company

1998 1998 1998 1998 1998 1999 2000 2002 2003 2004 2004 2005 2005 2005 2006 2006 2007 2008 2008 2008 2009 2009 2009 2009 2010

Chase Pacific Property Management and Real Estate Services Richard and Nilda Townsend David Berg Company Jon Beaman Company NEBO, LLC John Flavin Company Martin Mosier Company Thomas & Patricia Beilke Norman Starr Company Dowling Apartments Jo Lancaster Company Douglas Allred Company George & Edna Perrington Robert Nida Company Linda Adrian Company BluSky Restoration Contractors, LLC James P. Burrell Company Frank Fernicola Company Midland Properties LLC Robert & Elizabeth Sunukjian The District | Greystar Eucalyptus Apartments Pacific Coast Cleaning, Inc. Patricia White Company Pacific Patio Apartments

*A member must have continuous membership, without lapses to appear on the Honor Roll. If at any time membership lapsed, and rejoined later, or if it was merged or were taken under new ownership, they will not appear here. If you feel that your membership should be in this list and is not, please contact the publications department at publications@socalrha.org January 2022 socalrha.org | 43

44 | Southern California Rental Housing Association Rental Advisor January 2022

Landlord/Tenant

Questions and Answers Q

By Ted Kimball, Esq., Kimball, Tirey & St. John LLP

Do I always have to give written notice to our resident before making a repair? They called yesterday and we simply made an appointment for the plumber to meet them at the property next week.

A

Normally, you would have to give a written 24 hour notice, but if the tenant and the landlord orally agree to an entry to make repairs or supply services for a specific date and time, and the entry is within one week from the date of the agreement, no written notice is required.

Also, in cases of emergency or abandonment, the landlord is not required to give written notice.

Q

Can a resident legally drink alcohol in the outdoor common areas of an apartment community?

A

Landlords have the right to restrict the drinking of alcohol in the common areas of the premises.

Q

My tenant vacated and has damaged the unit more than the security deposit will cover.

The tenant had a co-signer on the agreement. I have written the tenant and co-signer with no response after 30 days. Do I file a small claims action against both the tenant and the co-signer or should they be separate lawsuits?

A

You can file against both of them in the same small claims court suit.

Q

This month’s rent check from a tenant had a second name printed below the tenant’s name on the upper left corner of the check.

If I cash the check for this month’s

rent, am I changing the terms of tenancy?

A

The mere fact that another person is listed on the check does not change the terms of the tenancy. You should inquire about the other person or find other ways to determine if there is an unauthorized occupant, and if so, either have the extra person apply for residency or serve a 3-day notice to perform covenants or quit.

Q

I am considering selling a duplex I own. Both sides are rented under one year leases. A potential buyer said he would need to move into one side of the unit and could not wait for the lease to expire. If there is a sale, doesn’t that terminate any lease I have with the tenants?

January 2022 socalrha.org | 45

46 | Southern California Rental Housing Association Rental Advisor January 2022

A

A voluntary sale of leased property does not terminate the rental agreement or lease; the new owner steps into the shoes of the former owner and has the same rights and obligations of the former owner.

Q

One of our single tenants who was renting a small one bedroom unit recently died. There are still three months remaining on his lease. What should I do with the security deposit?

A

Generally, a tenancy for a specified term does not terminate on the death of either the landlord or the tenant. Once the executor or administrator of the decedent’s estate returns possession, you should account for the use of the deposit and direct the accounting to the administrator or executor.

Q A

What is a request for a reasonable accommodation?

A reasonable accommodation is a change or exception to the property’s rules, policies, practices or services that is necessary to afford a person with a disability full and equal use and enjoyment of the rental property.

Q

I understand that if a building contains 16 or more units, there must be a resident manager. I have given some responsibilities to an on-site maintenance person, but I do not call him a resident manager. Does this situation comply with the law?

A

The California Administrative Code requires that a building containing 16 or more units on a parcel must

have a person who lives on site and is responsible for representing the owner of the property. The person does not, however, have to be called a “resident manager.”

Q

How can we enforce the entry rules clause in our lease? One of our residents is refusing to show the rental unit to a prospective purchaser of the building.

A

California’s Civil Code specifically requires residential tenants to allow the landlord to show the rental unit to prospective purchasers and their agents. Failure to comply could lead to an action for unlawful detainer after service of a 3-Day Notice to Perform or Quit if the resident refused to give reasonable dates and times for the entry.

Q

I have a tenant who is driving everyone in the apartment complex nuts. He plays his stereo and television all day and all night and keeps everyone up. We call the police constantly but they can only do so much. I want to evict him but he signed a one-year lease. None

Complete Electrical Service and Installation

of the notices I have make sense in this situation. What can I do to get this noisy tenant out?

A

If the tenant is causing major and continual disturbances to the quiet enjoyment of the neighboring property and it is severe enough, the court could allow you to evict the tenant after service of a 3-day notice to vacate This notice does not allow the tenant to cure anything. Writing warning letters and documenting the disturbances can bolster your case if the tenant does not stay quiet.

Kimball, Tirey & St. John LLP is a full service real estate law firm representing residential and commercial property owners and managers. This article is for general information purposes only. While KTS provides clients with information on legislative changes, our courtesy notifications are not meant to be exhaustive and do not take the place of legislative services or membership in trade associations. Our legal alerts are provided on selected topics and should not be relied upon as a complete report of all new changes of local, state, and federal laws affecting property owners and managers.

Laws may have changed since this article was published. Before acting, be sure to receive legal advice from our office. For contact information, please visit our website: www. kts-law.com. For past Legal Alerts, Questions & Answers and Legal Articles, please consult the resource section of our website.

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January 2022 socalrha.org | 47

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48 | Southern California Rental Housing Association Rental Advisor January 2022

Tips for Advertising Your Property

By Southern California Rental Housing Association Craft Engaging Content Use an Interesting and Professional Headline A headline is often the first thing that leads a potential resident to open an online posting for a new home. Make sure to use professional language and grammar in addition to having a quick and catchy title for your post.

Use Pictures for Visual Appeal Portraying your property in a visually appealing manner goes a long way towards hooking an interested renter with an online posting. The best postings use their photos to give a true-tolife sense of what the space feels and looks like. First impressions are important; don’t skimp on showing off what your asset has to offer.

Use Easy-to-Understand Language Making your posting easy to read and detailed is an excellent tactic to be conscientious and honest.

Give potential residents a clear description of the property, its

positive aspects and any potential drawbacks. Make sure to include information on your personal policies in regards to important topics like smoking, pets, parking and guests. It is common courtesy to consider a potential resident’s time and energy spent on looking for a new home and better to provide an honest description than mislead them and have a frustrated renter walk out on signing a lease.

Protect Your Posting Track Your Ad Create a Google Alert or similar online tracker to monitor any copies of your posting being created. Make sure to monitor for any specific language that you used in your posting and keep track of the images you uploaded being recycled for scam advertisements.

Report Suspicious Activity Don’t Discriminate Use the built-in spam-reporting Federal Fair Housing law and functions to ‘flag’ fraudulent many online posting services all postings. Reporting fake ads have anti-discrimination clauses. multiple times as well as You must not discriminate against encouraging your friends and a potential tenant based on race, coworkers to do the same will color, religion, sex, national origin, result in getting the fake ad disability or familial status. If removed quickly. Additionally, your rental property is in the City be aware of any suspicious emails of San Diego, Landlords cannot in regards to the property asking discriminate on Source of Income for money transfers or abnormal (Section 8 or housing vouchers) transactions. Report these email beginning October 2019. addresses to spam-related sites.

Doing a quick Google search of specific phrases in suspiciouslooking emails can quickly help to filter spam if the same text has been used before online.

January 2022 socalrha.org | 49

Voices of the Industry

50 | Southern California Rental Housing Association Rental Advisor January 2022

Business Directory

PROPERTY MANAGEMENT COMPANIES # 655 WB Operating LLC............ (619) 702-0655 A ADD Realty, Inc..............................(619) 232-6811 APSA Investments Corp.............(858) 610-2154 All Points Real Estate................. (619) 298-7724 Alliance Investment Corp.........(858) 597-4900 Alliance Residential Company.(760) 759-0025 AltaCima Apartment Homes....(858) 565-8333 Altura Carmel Valley..................(858) 299-4233 American Assets Trust..............(858) 350-2564 Antelope Ridge (Sentinel Real Estate).................. ...........................................................(951) 672-8181 Arbor Terrace................................(619) 293-3612 Arbors at California Oaks Apartment Homes..... ..........................................................(951) 461-3264 Asset Property Management..(858) 560-9363 Avino.................................................(619) 516-4108 Award Property Mgmt.................. (619) 471-1755 B Bob Cota Realty......................... (619) 465-9934 Book and Ladder..........(949)209-8347 x0029 Brentwood Management Co..(619) 220-8595 Bridge Property Management .(801) 716-5795 Brycorp, Inc...................................(619) 920-7174 Buchanan Property Management Corp........... ....................................................... (619) 269-0276 C Cambridge Management Group, Inc.................... .......................................................... (619) 497-0771 Campus Village 1, 2 & 3 | 6 Star Properties......... .........................................................(619) 583-3339 Canyonwood | MRoland Management................. ........................................................ (619) 501-2838 Casavida....................................... (858) 454-8857 Chase Pacific Property Management and Real Estate Services............................. (858) 271-8841 Choice Properties / Point Loma Real Estate....... .........................................................(619) 223-4075 Cirrus Asset Management, Inc..(818) 222-4840 City View Apartments|Greystar.(619) 234-0134 Common Living Inc.....................(844) 612-6697 Community Research Foundation, Inc................. .........................................................(619) 275-0822 Core Property Group.................. (619) 399-7279 CPQH - Camp Pendleton & Quantico Housing .

.........................................................(760) 400-8179 D Delta Property Management... (619) 465-5851 Domain | STYL/Magnolia Capital.(858)292-1111 Douglas Allred Company....... (858) 793-0202 E Eagle Glen Apartments | Greystar......................... ..........................................................(951) 461-4565 Elevate SD Properties..................(619) 535-8112 Euston Management.................(858) 793-8899 F FBS Property, AMO .................. (619) 286-4721 Foothills at Old Town................(951) 676-7545 G Gables Alta Murrieta.................(951) 698-0628 Gables Oak Creek.....................(951) 600-9696 Gables Point Loma.....................(619) 223-6577 Griffis Mission Valley................(619) 220-0530 Griswold Real Estate Mgmt., Inc......................... ....................................................... (858) 597-6100 H H.G. Fenton Company............... (619) 400-0120 Hanken, Cono, Assad & Co...... (619) 698-4770 Hanover Little Italy....................... (619) 677-1799 Harprop, Inc................................. (650) 941-6900 Heartland Associates................ (619) 462-2082 HeetWave Properties................ (888) 557-4338 HomeTeam Property Management....................... ......................................................... (619) 872-7368 Horizon Properties Management Service........... .........................................................(619) 482-3054 Humphreys Residential............ (619) 865-0389 I Iconic on Alvarado | BH Management Services ........................................................ (619)286-3990 Income Property Advisors Inc..(619) 302-0363 Investors Property Management Group........... .......................................................(760) 967-4764 IMT Sorrento Valley..................(858) 530-2100 IPI Property Management.......(858) 277-2700 ISG Real Estate..........................(619) 500-5860 J JHB California Properties, LLC.(760) 722-6421 Johnston Property Management, Inc................ ...................................................... (760) 944-0703 K Kevin Robinson Company....... (619) 265-5859 KFR STAR Realty ........................(619) 293-7653 Kleege Enterprises...................... (858) 481-3081 L Land Trek Property Management......................

...................................................... (760) 758-6000 Leonero Properties................... (619) 273-4350 Lincoln Military Housing.......... (858) 874-8100 LMC (Lennar Multifamily Communities)............ ....................................................... (619) 376-2208 Logan Property Management.(619) 260-5562 Lyon Living...................................(949) 838-1274 M Margarita Summit | Euston Management......... ......................................................... (951) 676-1921 Maya Linda Apartments..........(858) 566-5350 Melroy Asset Management....... (858) 483-5111 MG Properties...........................(858) 658-0500 Mira Bella Apartments | Simpson Property Group...........................................(858) 560-5720 Modera San Diego | Mill Creek Residential..... .......................................................(619) 500-8509 N Noah Realty................................(858) 504-0416 O Ocean Breeze Apartments|Greystar................. ....................................................... (619) 428-3369 Olympus Property....................(858) 268-8858 P Pacific Commercial Management, Inc.............. ......................................................(858) 450-6886 Pacifica SD Management.........(619)296-9000 Parkdale Apartments | Norco Mgmt. Corp...... ........................................................ (760) 737-9017 ParkLife Real Estate.................... (619)435-9100 Pasas Properties, Inc................ (619) 607-7560 Paul Langley Company................(415)431-9104 People Helping Others Prop. Mgmt.................. .......................................................(619) 282-5400 Pierside South | Greystar........ (760) 433-3500 Pinnacle Property Management Services, LLC ...................................................... (949) 224-2929 Premier Real Estate Management, Inc............. ....................................................... (619) 354-8404 Professional Real Estate Management............. ........................................................(619) 297-7736 Providence Real Estate Management Corporation................................ (760) 525-8705 Q Quail Ridge Apartments..........(951) 929-2554 R R & V Management ..................... (619) 285-5500 R. A. Snyder Properties, Inc........ (619) 297-0274 REC Properties| Peñasquitos Point Apts.............. .......................................................... (858) 484-5047 Rehmann Realty Group...............(619) 440-5669 RG Investment Real Estate Services Inc.............. ......................................................... (858) 268-5004 January 2022 socalrha.org | 51

Richman Property Services.........(813) 262-0401 River Oaks | Waterton Residential ........................ ........................................................... (760) 721-8585 Rohn Properties Management... (619) 990-7433 Rolling Hills Gardens | Greystar.(619) 482-7583 S San Diego Housing Commission........................... .......................................................... (619) 578-7531 San Diego Realty Services.......... (619) 713-1045 San Terra Properties.................(858) 832-7800 Sardo Properties...........................(619) 405-9418 Scott Management Company..(310) 370-2696 SD Rent Pros............................... (619) 884-0906 Sea West Property Management........................... ......................................................... (760)787-6035 Shadowridge Woodbend | R & V Management. ..........................................................(760) 727-0771 Shapell Properties, Inc..............(323) 988-7590 Shore Management...................(858) 274-3500 Solaire | Greystar........................(949) 945-3499 South Bay Community Services............................. ........................................................ (619) 420-3620 Stafford Property Group............ (619) 957-7326 STYL Residential Summit Realty and Management........................... .........................................................(619) 423-3023 Sun An Sea Property Mgmt.......(619) 298-4160 SunRidge Properties, Inc..........(858) 578-3600 Sunrise Management Company AMO.................. .......................................................... (858) 751-1768

T TA Valentina, LP......................... (619) 391-2700 Team Bourda Incorporated... (858) 279-6265 Thatcher Properties, Inc..........(619) 286-4250 The Dylan | Afton Properties..(760) 439-2752 The Helm Management...........(619) 589-6222 The Legacy Real Estate Company..................... ........................................................(619) 980-7467 The Premiere Residential , LLC.(858) 455-7711 The Rey Apartments | Berkshire Communities ....................................................... (408) 614-5587 The Townsend | Dinerstein..... (858) 481-4808 Torrey Pines Property Management................. ...................................................... (858) 454-4200 Trilar Management Group...... (760) 929-4940 Trinity Property Consultants...(949) 299-0812 U UDR, Inc....................................... (720) 283-6120 V Vista Pointe Apartments (RCMI).............................

(951) 894-2439 W Whispering Oaks Apartments | Greystar.......... .........................................................(760) 471-1262 Willin Properties.........................(619) 298-0500 Winn Residential........................(559) 435-3434

........................................................ (619) 546-5361

“SDRentPros truly values being a member of Southern California Rental Housing Association. The professional resources it provides are unmatched by any other organization. The resource of its members and education in all aspects of rental housing assists our company with many different needs.

We proudly support their staff and their leadership in providing Legislative Advocacy and support for our industry. We strongly suggest to all of our affiliate Brokers and owners to be a member of this association.”

Colleen McDade, SDRentPros

Z Zimmerman Property Management..................

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socalrha.org 52 | Southern California Rental Housing Association Rental Advisor January 2022

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Business Directory

SUPPLIER MEMBERS 1031 Exchange & Trust Services

Blueprint Equity...................................... (310) 383-6597

Advertising & Marketing

Apartments.com.................................... (888) 658-7368 Conversion Logix ★●▲......................... (866) 297-4914

Cable Television

Cox............................................................ (858) 836-7582

Carpet Cleaning

Bonded Inc.............................................. (858) 576-8400 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532

Carpet Sales & Flooring

America's Finest Carpet Company....(800) 888-1568 Bonded Inc.............................................. (858) 576-8400 Domuso..................................................... (916) 849-9853 J & C Carpet Company.......................... (619) 498-1424 KJ Carpet Wholesale.............................(909) 455-0180 Sid's Carpet Barn, Inc.............................(619) 477-7000

Cleaning & Janitorial Services

Air Conditioning

Air Temperature Specialists................(888) 588-1602

Atlas Property Service......................... (858) 386-4578 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 Pacific Coast Cleaning, Inc..................(858) 565-1603

Apartment Brokerage/Sales

Coin-Operated Laundry Equipment

Doug Taber, CCIM - Apartment Broker........................... ...................................................................... (619) 483-1031

Appliance Leasing

Appliance Warehouse of America..... (619) 750-9533

Appliance Parts & Repair

Appliance Parts Company.................. (480) 755-5540

All Valley Washer Service..................... (800) 247-1100 WASH Multifamily Laundry Systems..(858) 279-1234 Washtek, Inc............................................(760) 735-2495

Backflow Testing

Pacific Backflow Company, Inc..........(760) 639-4000 San Diego Backflow Testing, Inc....... (877) 363-8378

Banks

Chase Commercial Term Lending..... (619) 464-0573

Bathroom Refinishing

American Bathtub Refinishers.......... (619) 265-9200 Citiwide Restoration............................... (858) 231-2801 Pacific Bathtub Refinishers. Inc. .........(619) 772-2535

Bathroom Remodeling & Refinishing

American Bathtub Refinishers............(619) 265-9200

Bathtub Liners

American Bathtub Refinishers.......... (619) 265-9200

Bed Bug Services

Innovative Pest Solutions..................... (800) 871-9878

Bee Removal

Innovative Pest Solutions..................... (800) 871-9878

Blinds

America's Finest Carpet Company... (800) 888-1568 Bonded Inc............................................. (858) 576-8400

Boiler Repair

Air Temperature Specialists................(888) 588-1602

Brokerage

Exterminators

Innovative Pest Solutions..................... (800) 871-9878 Lloyd Pest Control................................. (800) 570-2847

Financial Services

Chase Commercial Term Lending..... (619) 464-0573 MyPoint Credit Union.............................(858) 243-7471

Fire Equipment Sales & Service

Aztec Fire & Safety, Inc......................... (619) 464-5625 Symons Fire Protection........................ (619) 588-6364

Fitness Equipment & Sales

Advanced Exercise ..............................(858) 205-5800 Fitness Machine Technicians............. (760) 600-9575 Opti-Fit...................................................... (888) 601-4350

Flood Damage

Floor Coverings

Parra Building Consultants, Inc.......................................... ..................................................................... (619) 232-1100 Southern Cross Property Consultants............................. .................................................................. (858) 395-8657

Bonded Inc.............................................. (858) 576-8400 Redi Carpet Sales of California , LLC.(858) 576-8400 Star Flooring & Remodeling................(619) 282-4000 Urban Surfaces........................................ (951) 738-9301

Furniture Rentals

Cort Furniture Rental............................(858) 549-0800

General Contractors

Designer Quartz....................................... (213)516-9223

BluSky Restoration Contractors, LLC.(619) 398-0200 Camp Construction Services.................(713) 413-2267 FSI Construction.......................................(972) 880-5171 Larry O'Dell Construction......................(619) 501-5252 M. C. Contracting Service.................... (619) 282-3083 McMillin Contracting Services.............(619) 401-7000

Courtesy Patrol

Heating & Air Conditioning

Countertops

City Wide Protection Services, Inc.... (619) 938-2333

Deck Coating

Life Deck/Pacific Pebbles....................(619) 262-8600 Medrano Co..............................................(619) 264-3434

Drain & Sewer Cleaning

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing............. (760) 721-2904

Education

Grace Hill, Inc......................................... (404) 895-9570

Electrical Contractors

Kennedy Electric.................................... (619) 582-6568

Electronic Key Access

Air Temperature Specialists................(888) 588-1602 Sam's Heating and Air Conditioning, Inc...................... . .................................................................... (619) 697-9824

Insurance

Farmers Insurance McWhirter Agency............................ .................................................................... (619) 463-7320 LeaseLock................................................(310) 906-2900 Renters Legal Liability............................ (801) 928-7015 Snapp & Associates Insurance Services, Inc................. .....................................................................(619) 908-3100

Internet Advertising Service

Apartments.com................................... (888) 658-7368

Internet Service Provider

KeyTrak, Inc............................................ (888) 539-8725

Cox ........................................................... (858) 836-7582 Dish Fiber.................................................. (951) 201-3544

Emergency Service Flood/Fire

Janitorial Services

Employment Agency

Kitchen Remodeling

American Technologies Inc ★●▲....... (619) 458-5979 BELFOR Property Restoration........... (858) 847-9886 Bonded Inc.............................................. (858) 576-8400 Commercial Restoration Company ★●▲........................ ....................................................................(720) 427-2932

Doug Taber - Real Estate Broker......... (619) 483-1031

The Phoenix Staffing............................ (858) 799-0665 The Liberty Group...................................(951) 744-0057

Cabinet and Countertops

Environmental: Asbestos/Lead/ Mold

Dixieline..................................................... (619) 358-8188 Grand Design Kitchens........................ (760) 789-0992 SD Wood Cabinet..................................(858) 450-6090

Kimball, Tirey & St. John LLP............... (619) 234-1690

Construction and Remodeling

Construction Management

Heinz & Feinberg.................................. (619) 238-5454 Kimball, Tirey & St. John LLP............... (619) 234-1690 Ted Smith Law......................................... (619) 610-9332 Todd A. Brisco & Associates, APC...... (714) 634-2814

Evictions

Kimball, Tirey & St. John LLP................ (619) 234-1690

Attorneys-At-Law

Asphalt & Asphalt Maintenance

Alliance Environmental Group...........(626) 633-3500

Citiwide Restoration............................... (858) 231-2801 Generation Contracting & Emergency Services, Inc... ................................................................... (858) 679-9928

AMS Paving, Inc...................................... (858) 880-6133

R & B Wholesale Distributors, Inc... (909) 230-5400

Environmental Studies

Collections

Fast Affordable Restorations................(858) 449-1277 Gafcon, Inc...............................................(858) 875-0010 Larry O'Dell Construction......................(619) 501-5252 Matrix Construction Services...............(951) 493-0100 McMillin Contracting Services.............(619) 401-7000 Workright Property Services Inc.......... (858) 751-6312

Appliance Sales

Superior Abatement Services, Inc.....(844) 583-3278

American Technologies Inc ★●▲....... (619) 458-5979 CVE San Diego (Environmental)......... (619) 323-6330 FACS ★●▲................................................(510) 266-4600

Atlas Property Service......................... (858) 386-4578 Aztec Landscaping Inc.......................... (619) 464-3303 Cleanology Housekeeping Personnel Service............. ..................................................................... (619) 281-2532 DAPA Services, Inc.................................(619) 221-9292 McMillin Contracting Services............ (619) 401-7000

Landscape Maintenance & Service

BrightView............................................... (858) 208-6394 LaBahn's Landscaping............................ (619) 579-9151 M. C. Contracting Service.................... (619) 282-3083 MSE Landscape Professionals, Inc..... (760) 743-4127

January 2022 socalrha.org | 53

Pacific Green Landscape, Inc..............(619) 390-9962

Leak Detection

Property Management Software

Submetering / Billing Services

Lenders

Purchasing

Surface Repair

ASAP Drain Guys & Plumbing............. (760) 721-2904 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530 Chase Commercial Term Lending.... (619) 464-0573 Luther Burbank Savings....................... (619) 405-9961

Locksmith

Kern Key Services ●............................... (619) 341-3505

Maintenance & Repair

AppFolio.................................................. (866) 648-1536 Yardi Systems...................................... (805) 699-2040 Buyers Access.........................................(800) 445-9169

Ratio Utility Billing Systems

Livable ★●▲............................................. (877) 789-6027

Real Estate

Larry O'Dell Construction..................... (619) 501-5252 PCC Trip Hazard Removal ●▲............. (760) 658-6116

ACI Apartments...................................... (619) 299-3000 Nodard Investments Inc....................... (619) 742-9269 Voit Real Estate Services................... (858) 453-0505

Maintenance Supply

Remote Video Monitoring

HD Supply Facilities Maintenance..... (760) 809-1470 Wilmar.......................................................(909) 203-9801

Market Research

Best Security & Fire Products..............(760) 781-5700

Renovations & Remodeling

Conservice Utility Billing & Mgmt....... (602) 481-7440 Livable ★●▲............................................. (877) 789-6027 Surface Experts Central San Diego Company.............. .................................................................... (858) 926-4041

Telephone Services

Cox Communications-San Diego Accts.......................... ................................................................... (858) 836-7582

Tenant Screening

Moco Inc................................................... (800) 814-8213 Zumper..................................................... (503) 593-2233

Termite Control & Repair

Best Rate Repair.......................................(619) 229-0116

ALN Apartment Data, Inc..................... (800) 643-6416

Larry O'Dell Construction......................(619) 501-5252 McMillin Contracting Services.............(619) 401-7000

Towing Services

Mold Inspections & Remediation

Renters Insurance

Trauma Scene Clean Up

Repiping

Water Conservation

American Technologies Inc ★●▲....... (619) 458-5979 Citiwide Restoration............................... (858) 231-2801 FACS ★●▲................................................(510) 266-4600 Generation Contracting & Emergency Services, Inc.. . ................................................................... (858) 679-9928

Mystery Shopping

Assurant................................................... (760) 936-5757 ePremium Insurance............................. (949) 370-7368 Air Temperature Specialists................(888) 588-1602 Bill Howe Plumbing, Inc........................ (619) 286-6348

Ellis, Partners in Management Solutions......................... ....................................................................(972) 256-3767

Reputation Management

Paint Manufacturers & Supplies

Resident Retention

Dunn-Edwards Corporation ★●▲....... (619) 884-3866 Sherwin-Williams Co.............................(858) 496-8925

Painting

CertaPro Painters................................... (760) 580-3091 Citiwide Restoration............................... (858) 231-2801 Done-Rite Painting Inc............................(619) 977-0241 Primus Paint Workx................................ (619) 738-8022 Pro-Tech Painting Company..............(858) 527-0200

Parking Enforcement

Reliant Parking Solutions.................... (888) 977-6848

Parking Management Software

Reliant Parking Solutions.................... (888) 977-6848

Paving Maintenance

AMS Paving, Inc...................................... (858) 880-6133 Black Diamond Paving, Inc................. (760) 294-4944 Eagle Paving.......................................... (858) 486-6400

Pest Control

ATCO Pest Control................................ (415) 898-2282 Corky's Pest Control................................(800) 901-1102 Innovative Pest Solutions .................... (800) 871-9878 Kilter Termite and Pest Control.........(858) 206-9050 Lloyd Pest Control................................. (800) 570-2847

Plumbing

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing............. (760) 721-2904 Pacific Drain and Plumbing................. (760) 436-8600 Workright Property Services Inc.......... (858) 751-6312

Plumbing Supplies

Winfield Product.....................................(909) 480-8188

Property Management

Wakeland Housing & Development. (619) 235-2296

Property Management Personnel

BG Multifamily...........................................(619) 785-3164 Career Strategies ★●▲.........................(619) 640-2250 Go-Staff, Inc............................................(858) 292-8562 Intersolutions........................................... (619) 804-2554 Link Staffing Services............................(858) 874-3334 The Phoenix Staffing............................ (858) 799-0665

SatisFacts Research............................. (866) 655-1490 SatisFacts Research............................. (866) 655-1490

Resident Surveys

SatisFacts Research............................. (866) 655-1490

Roofing

AMS Construction..................................(833) 267-7663 Commercial & Industrial Roofing.........(619) 465-3737 Guardian Roofs Energy Solutions........(714) 633-3619 Premium Roof Services, Inc.................(619) 239-8880 Sully-Jones Roofing..................................(800) 611-3110

Sanitization & Disinfecting Services

Sanitizology............................................ (619) 550-5853

Western Towing..................................... (619) 297-8697 BIO-ONE - Poway/Oceanside/Chula Vista..................... .................................................................... (858) 261-4527 Livable ★●▲............................................. (877) 789-6027

Water Damage Restoration

Bonded Inc.............................................. (858) 576-8400 Generation Contracting & Emergency Services........... ................................................................... (858) 679-9928 Resicom Building and Restoration.... (858) 227-9700 Restoration Management Company.. (858) 935-1170 Service Solutions Restoration............. (877) 339-4576

Water Heaters

Air Temperature Specialists................(888) 588-1602 ASAP Drain Guys & Plumbing............. (760) 721-2904

Window Coverings

Bonded Inc............................................. (858) 576-8400

Windows

Milgard Manufacturing - Temecula.....(951) 334-1584 Newman Replacement Windows ★●▲......................... ...................................................................(760) 438-8080

Security Deposit

Assurant Specialty Property............... (760) 936-5757

Security Guard Patrol

Bastion Security..................................... (800) 783-5700 Brothers in Arms Security..................... (844) 458-1021 City Wide Protection Services, Inc..... (619) 938-2333 Security First............................................ (619) 243-3992 Signal 88 Security of San Diego.........(619) 363-7233

Security Services

Bald Eagle Security Services, Inc........(619)230-0022 Bastion Security..................................... (800) 783-5700 California Safety Agency.....................(866) 996-6990 City Wide Protection Services, Inc..... (619) 938-2333 JDS Security............................................. (619) 781-8694

Seismic Retrofit

Optimum Seismic..................................(323) 605-0000

Sewer & Drain Line Video

ASAP Drain Guys & Plumbing............. (760) 721-2904 Cable, Pipe & Leak Detection, Inc...... (619) 873-1530

Slab Leaks

Air Temperature Specialists................(888) 588-1602

Smart Technology

ADT Smart Communities........................(714) 858-1344 Nortek Security & Control..................... (818) 661-9937 The Property App Company...............(858) 444-7766

54 | Southern California Rental Housing Association Rental Advisor January 2022

Service Area Guide Please note that all businesses currently in the directory serve clients in San Diego County. Please use the following guide to finding suppliers working with clients in Imperial County or Riverside County. ★ Serving Imperial County / El Centro Area ● Serving Southern Riverside County (i.e.

Temecula, Murrieta, Menifee) ▲ Serving Eastern Riverside County (i.e.

Palm Springs, Palm Desert, Cathedral City) Want to add your service areas to your listing? Email publications@socalrha.org with your request.

SCHOLARSHIP PROGRAM Support leaders in rental housing by contributing to our Rental Housing Scholarship program.

Your donation to the Rental Housing Scholarship is an investment in the future of our industry.

DONATE AT SOCALRHA.ORG

BROKER PROGRAM Helping a client close on their first rental property?

Get them started out right with a gift membership to the Southern California Rental Housing Association.

CALL 858.278.8070 or EMAIL MEMBERSHIP@ SOCALRHA.ORG January 2022 socalrha.org | 55

ADVERTISER Index 1031 Exchange 13 1031 Capital Solutions (800) 445-5908

Property Management Software 26 Yardi (800) 866-1144

IBC Kay Properties & Investments LLC (855) 899-4597

39 AppFolio (866) 648-1536

Advertising & Marketing 8 Financial Designs, Ltd. (858) 597-1980

Real Estate Management 20 Griswold Real Estate Management (858) 597-6100

Bathroom Remodeling 14 American Bathtub Refinishers (619) 265-9200

Tenant Screening 48 Infolink Resident Screening (888) 762.7313

Deck Coatings & Waterproofing 37 Life Deck Coating Installations (619) 262-8600

Towing 30 Western Towing (619) 297-8697

Electrical Contractors 46 Kennedy Electric (619) 464-6568

Utility Billing System 18 Livable (877) 789-6027 Windows 31 Newman Replacement Windows (760) 764-4553

56 | Southern California Rental Housing Association Rental Advisor January 2022

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Location: Winc B DST hester, VA Total Offering Amount $5,0 Leverage 74,000.00 0.00% Type of Asse t Medical Offic Offering Statu e s Fully Funded

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ENS DST Location: Char lotte Total Offering , NC Amount $5,4 Leverage 36,250.00 0.00% Type of Asse t Pharmacy Offering Statu s Fully Funded

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Location: Lawr ence Total Offering ville, Georgia Amount $32,1 Leverage 05,000.00 57.09% Type of Asse t Multifamily Offering Statu s Fully Funded

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Location: San DST SONO Antonio, TX POIN MA Total Offering Amount $56, Location: Kissi TE DST Leverage 898,729.00 mme Total Offering e, FL 59.17% Type of Asse Amount $44, t Leverage 533,951.00 Multifamily Offering Statu s 57.77% Type of Asse Fully Funded t Multifamily Offering Statu s Fully Funded

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Location: Sterl ing, Total Offering VA Amount $6,99 Leverage 6,739 0% Type of Asse t Industrial Offering Statu s Fully Funded

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Location: Poole r, Total Offering GA Amount $13,8 Leverage 67,027.00 Type of Asse 0% - All-Cash/Debt-Free t Self Storage Offering Statu s Fully Funded

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Location: Gree nville, SC Total Offering Amount $4,4 Leverage 80,585.00 Type of Asse 0% - All-Cash/Debt-Free t Industrial Offering Statu s Fully Funded

Preferre d Return*

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LLC Location: Multi ple Total Offering Locations 5 Amount $50,0 Leverage 00,000.00 TBA Type of Asse t Income Fund Offering Statu s Accepting Fund

SE ATTLE

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Location: Athen NS DST s, Total Offering GA Amount $18,6 Leverage 95,000.00 54.23% Type of Asse t Multifamily Offering Statu s Fully Funded

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T Location: Jack BIG CREE sonv Total Offering ille Beach, FL K DST Amount $51,5 Location: Alpha Leverage 76,436.00 retta, GA Total Offering 58.61% Type of Asse Amount $84, t Leverage 455,103.00 Multifamily Offering Statu s 57.86% Type of Asse Fully Funded t Multifamily Offering Statu s

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ON FUND

Location: Multi ple Total Offering Locations 6 Amount $10,0 Leverage 00,000.00 TBA Type of Asse t Acquisition Offering Statu Fund s Accepting Fund

s

urst, IL; Oklahom 2 - Hea a City, OK; lthcare Portfolio Dallas, 3 - Dive 2 DST: Rale TX; Salt Lake igh, NC; TX; Sinto rsified Dialysis Houston n, TX; King DST , TX; Wes spor t, TN; : Fort Wor th, t Jordan, 4 - Net Martin, TN; TX; The Woo UT Leas dlan Middletow Parts Mok e Portfolio 15 DST: n, NY; Ypsids, TX; Grand Prair Dollar Genena, IL; CVS Phar Advance lanti, MI; Eupora, ie, Gadsden eral Saint Ama macy BolingbroAuto Parts Norc MS , AL; Dolla ross, GA; nt, LA; Dolla ok, Dollar Bato Advance r Gen r General IL; Dollar General Auto Baton Roug Hobby Lobbn Rouge, LA; eral Sugar Cree Ham mon k, Freseniu IN; Walg y Brunswick, s Medical MO; Dollar Gen e, LA; Dollar d, LA; reens Inde Gen GA; eral Care pendence Indianapolis Oste St. Louis, MO; Goshen, IN; Fameral 5 - Net , MO; Walg Goo opat ily reens Arlin hic Hospital, dwill Skokie, IL; LouisvilleLease Income Inc. India Fund 18 gton, TX WA; Seat Industrial 19 DST napolis, LLC: E-Co mme Tacoma tle Multifamily Louisville, KY; DST Port Orch rce Distribution Data Cen Distributi ter DST Taco Seat tle, WA; ard Phar DST macy DST Akron, OH; Flats LLC on DST Rock Sprin ma, WA; PhoeMissoula multifam Port Orch Shrevepo Austin, TX; Oma gs, WY; Texa nix Pharmacy DST ily DST Missoula ard, Thistlew rt, LA; Maplewo ha MSA DST Cou s Industrial DST Phoenix, AZ; Wyo , MT; ood town od ncil Uval homes DSTDST Maplewood, Bluffs, IA; Shre de, TX; Aust ming 6 - Acqu in 305 vepo MO; Airpo Clarksvil le, TN rt Medical rt Pharmacy DST Wyomingisition Fund LLC: DST Chic Dulles DistrDistribution DST Missoula mult ago, IL; ifamily DST Rock ibution DST Sterling, Springs, WY; Seat Missoula, MT; VA; Airpo NYC Metr rt Medicaltle Multifamily DST o DST; DST Chic Seat tle, ago, IL WA;

This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/ operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results.

Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through Growth Capital Services member FINRA, SIPC Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104. n is not

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