Southwest Car Wash Association - ADVANTAGE

ADVANTAGE Publication of the Southwest Car Wash Association

Third Quarter 2024

CHARLOTTE CAR WASH TOUR HIGHLIGHTS

YOUR CUSTOMER EXPERIENCE PERSONALIZED.

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ADVANTAGE Connected cameras track a vehicle from the pay station to the tunnel, ensuring that the equipment will provide the purchased services to the correct vehicle, Davy explains.

Controllers also provide safety for the consumer CWA just concluded the SCWA Charlotte Car Wash Tour. by controlling the It was a great time visiting outstanding and very successful conveyor and other car wash locations in Charlotte! SCWA is very thankful to equipment, automatically Steve Anderson; Bryan Watts and Carl Howard who invited the tunnel when us to visit their locations and also to pausing all the great companies there is a problem. who sponsored the event and are acknowledged on another tight control page in this issue of ADVANTAGE. TheThis SCWA Tour certainly brought out the best in the can car washallow industry infor many ways. Don’t miss all the greatcustomers pictures of the in to tour receive this edition of the ADVANTAGE. a custom “light show” inWatching the tunnel well, Davy states.and Thisvendors featurenetworking can create a allas the great operators together during the Tour is a demonstration of makes unique experience for each customer based onwhat what was our industry and truly wonderful. selected and unique purchased.

Modern controllers can even activate unique signage or special anytogether; visiting The SCWA Tour saw many peoplelighting enjoyingfor being unlimited wash club members. smiling; sharing; excited about being a part of the great car wash industry and ready to take back good ideas to EFFICIENT PROFITABILITY their operations; bottom line they were all happy about the Another advantage controllers enable is to-the-inch experience of being and learning together. application of chemicals. This precise application means Many people success withtheir wealth or power - they operators can confuse effectively control washes’ chemical assume that a person’s true worth can be determined by the costs. When set up correctly, equipment only sprays cost of a watch, a car, a house, or money. But what was on the vehicle, not the gap between vehicles, Davy notes. display in Charlotte and remembering many other SCWA This to-the-inch application continues through the entire events – we see true success is much more and maybe is not tunnel and applies to such services as ceramic defined in just one way.

Success has many faces. coatings, wax applications and other necessary chemistry. This We see success is synonymous with a person’s character universal control not only saves on chemistry costs, but it rather than affluence. It’s when you find satisfaction and also provides customers a better wash experience. are excited with what you’re doing; when you don’t dread Energy canyou be are another advantage.

“Your facing eachefficiency new day that truly successful.

When tunnel controller helps you save by driving you see that youalso make a difference in electricity other people’s life or a each piece of machinery in the tunnel, activating your business; when you feel true gratitude, not only from others, vehicle frequency-driven devices and controlling signage but from your inner-self; when you walk with the selfand lighting around your you facility,” Davy continues. assured attitude, that’s when are a real winner.

“Additionally, your tunnel controller can help conserve This is very true in organizations also. High performance energy by leaving your dryers on when multiple cars associations are not defined just by the number of are in the tunnel, avoiding costly start-ups of the dryer members or the amount of dollars in the bank. While this system.

Without wasting electricity, and you are is important, I think truly chemical successful or organizations associations defined by the relevance the programs; better able toare control your per-car costsofand make each the excitement of the events; the happiness everyone service more profitable.” shares in being relationships and in life-long Bath points totogether; efficient the look-ahead features a carwash relationships Thisthe is when you know “that tunnel that canbuilt. include controller keeping theassociation blowers has exceeded its mission and purpose”.

This is the goal of running for the following vehicle. Again, this step saves each SCWA event. energy and creates cost savings. “There are many features If you a member of SCWA – thankwater, you! etc.

If not we you that canare help operators save power, When encourage you to become a part of the SCWA family and understand all these modern-day features, your process enjoy the great network andcost friends and sharing you will will benefit as well as your savings,” Bath says. find here.

MONITORING SYSTEMS

FROM THE SCWA BOARD OF DIRECTORS S

With the ramped-up speeds and maximum loading efficiency needed, it is easy to see the importance of proper control in the world of express tunnel washing.

Integrated and cooperative monitoring systems have proven to be a profit protector for many bustling car care operations. How do modern controllers enable these monitoring systems to prevent both loading issues and damage complaints in carwash tunnels?

Here, about camera systems on-site tracking Speaking SCWA eventscan – theprovide SCWA Wade Welch and help Golf avoidClassic delaysiscaused by a loader, which prevents Memorial right around the corner, October slowed productivity and missed rollers.

Inside the 15. Be sure to register and join us in San Antonio at thetunnel, cameras canJ.W. even stop theIt conveyor when thetovehicle very popular Marriott. will be a great time be withis not where it is supposed to be, Davy states.

Stopping friends and enjoy the great TPC professional golf course. the tunnel can prevent costly accidents and the downtime Of course the These FIRST anti-collision BIG Car Wash systems EXPO in allow 2025 isa carwash they create. hosted by SCWA, February 26-28, 2025 at the Fort Worth to run vehicles closer together, further increasing valuable Convention Center.

The EXPO floor will be the largest throughput and revenue on busy days. everVehicle for SCWA and include all the topas carsonar, wash,help lube identify and proximity devices, such detail companies.

Attendee open soon – so features on vehicles so aRegistration wash canwill provide a better mark your calendars and join us.

The room blocks for the clean, Davy notes. For example, these devices can detect SCWA Convention hotels are open onfor ourspecial websitewindshield – www. the windshield location, allowing swcarwash.org.

Beside sure mirror to reserve the rooms of your choiceto wash services or rinses.

It is also possible today before all the rooms are gone. identify truck beds, allowing a wash to automatically turn off devices.

This can prevent much Speaking of success - The theme too of the 2025 soap SCWAfrom being dumped into the truck bedappropriate or turn off blowers Convention & EXPO is very - Great so Carthey will not blow debris out of the bed onto other vehicles.

Washes Don’t Just Happen!

BOARD OF DIRECTORS

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CAR WASH SITES, TUNNEL SYSTEMS & IN BAY AUTOMATICS

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NEW CHANGES TO OVERTIME EXEMPTION STATUS LABOR The Department of Labor has increased the salary threshold required for an employee to meet an exemption status. This change could mean that your employee is now or will soon be entitled to overtime.

Changes to Exemption Status.

If an employee is classified as “exempt” under the Fair Labor Standards Act (“FLSA”), it is likely that the employee is not entitled to overtime pay. For the most part, an employee’s classification as “exempt” or “non-exempt” depends on three factors:

1. Whether the employee is paid a salary; 2. Whether the salary is not less than a minimum salary threshold amount; and

3. Whether the employee’s job duties meet the

requirements for one the exemption categories.

Earlier this year, the Department of Labor (“DOL”) increased the minimum salary threshold for exempt employees. The

rule is taking effect in two phases, with the first increase going into effect as of July 1, 2024 and the second increase on January 1, 2025.

Beginning July 1, 2024, the minimum salary threshold for exempt employees increased from $684 per week ($35,568 per year) to $844 per week ($43,888 per year). This threshold increase means that as of July 1 of this year, most salaried workers who earn less than $43,888 per year are eligible for overtime pay. The threshold for employees classified as “highly compensated” increased from $107,432 per year to $132,964 per year.

The second increase, taking effect on January 1, 2025, raises

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the minimum salary threshold to $1,128 per week ($58,656 per year). The second phase of the rule also raises the salary threshold for “highly compensated” exempt employees to $151,164 per year.

Is Your Employee Still Exempt?

Employers should not rely on an employee’s job title as job titles do not determine exempt status. Rather, employers should carefully analyze whether an employee meets an exemption before they categorize an employee as exempt under the FLSA. For an FLSA exemption to apply, an employee’s specific job duties and salary must meet all the requirements of the DOL’s regulations.

The most common exemption categories under the FLSA are Executive, Administrative, and Professional. To be eligible for exempt status under any of these categories, an employee must be earning a salary of at least $844 per week.

In addition, the employee must meet specific job duties with respect to the applicable exempt category. These job duties vary depending on the type of exemption.

For example, to meet the Executive exemption under the FLSA, an employee must meet the $844 salary threshold in addition to the following job requirements:

• The employee’s primary duty must be managing the enterprise, or managing a customarily recognized department or subdivision of the enterprise;

• The employee must customarily and regularly direct the work of at least two or more other full-time employees or their equivalent; and

• The employee must have the authority to hire or fire

other employees, or the employee’s suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees must be given particular weight.

Impact of Salary Threshold Increase Before 1975, the threshold was updated every 5 to 9 years, however over the years these gaps got larger and longer.

The last salary threshold increase was determined in 2019 to a threshold set in 2004. Starting July 1, 2027, these earnings thresholds will now be updated every three years so that they better reflect the changes in worker salaries.

This frequency will help employers to adapt more easily to threshold increases because employers will know when to expect salary updates and how they will be calculated.

The DOL estimates that the rule will affect four million workers by 2025. Multiple lawsuits have been filed to stop the changes from going into effect, including one from the state of Texas. On June 28, 2024, a federal court in Texas blocked the DOL from enforcing the rule against the state of Texas as an employer, but the rule continues to be in effect for private and other U.S. government employers.

- Jacob M. Monty, Nallely I. Rodrguez, Monty & Ramirez LLP ADVANTAGE 7

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UNDERSTANDING GARAGEKEEPERS COVERAGE INSURANCE O

ne of the most prevalent claims – both in the car wash space and overall auto service industry – are losses under “Garagekeepers Liability” – commonly referred to as “GKLL.” By definition: Garagekeepers Liability covers for damage to a customer vehicle while in the care, custody, and control of your business.

The are two types of Garagekeepers coverage – Legal Liability and Direct Primary. Legal Liability, while typically less expensive, only covers for damage to a customer’s vehicle that you are legally obligated to repair due to negligence – such as an employee damaging a vehicle while detailing or servicing it. For automatic and express car washes this could pertain to a piece of car wash equipment falling and damaging a customer vehicle in the tunnel.

Direct Primary, on the other hand, covers a customer’s vehicle regardless of who is at fault. A customer could be negligent and unfold their side view mirrors in the car wash or inadvertently take their car out of neutral while on the track. Both examples could cause damage to the customer vehicle, and not necessarily due to any carelessness of the business. Direct Primary, while it costs more than Legal Liability, can help ensure a better customer experience. The customer won’t need to file damages on their own personal auto insurance, and less likely to leave negative reviews and/or cancel their services.

Like most damage related claims, Garagekeepers does have a deductible. Depending on the specifics of your business (GKLL loss history, or a location susceptible to high wind/ hail exposures) there is a per customer vehicle and per event deductible (i.e. one customer’s vehicle is damaged vs. multiple cars damaged all at once). It’s important to review the deductibles and coverage limits as it relates to your business risk - such as number of vehicles serviced each day, average value of vehicles, etc. To effort limiting the number of GKLL claims an insured might elect for a high GKLL deductible and pay for the smaller events out-ofpocket. Please remember that insurance carriers consider both loss severity and loss frequency when reviewing / renewing accounts. A car wash that has a dozen small GKLL in a year vs. one larger event is going to be treated

differently by underwriting.

What can I do to limit my Garagekeepers Exposure?

As most owner / operators probably already do - it’s imperative to take steps that limit your exposure for GKLL related claims. Have signage with clearly defined actions the customer needs to take (ex: put car in neutral, hands of wheel, fold in mirrors) and attendants to verify these are complied with before entering the tunnel. Attendants should also note preexisting damage of a vehicle. A big one lately is to have the attendants ensure any items are removed from a truck bed before entering a tunnel. These miscellaneous items can get caught in the car wash equipment and cause serious damage. Also, security cameras, both inside and outside the tunnel, help corroborate against alleged events from a customer.

For services where an employee may physically move a customer vehicle – validate employee Motor Vehicle Records and ensure a property safety / training program in place.

Note: with the continued hardening of the insurance market, many car wash carriers are requiring these parameters be in place to offer GKLL coverage.

Closing Thoughts: In addition to carriers pushing higher deductibles on GKLL, we’re also seeing more limitations. Depending on the carrier, if multiple operations are onsite (ex: quick lube and car wash) they might classify GKLL losses only as they pertain to damage when an employee is driving the vehicle.

There’s nothing worse than being advised on the backend the coverage you thought you had doesn’t apply to all situations.

As always – please frequently consult with your broker to ensure you have the right coverage.

- Michael McCann, Commercial Risk Advisor, AssuredPartners ADVANTAGE 9

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CULTURE AND VALUES HELP DRIVE BUSINESS PERSPECTIVE Culture is the heartbeat of any organization – the invisible

thread that ties everyone together, shaping not just what we do, but how we do it. And at the core of every vibrant culture lies a set of values that guides our actions, influences our decisions, and defines our identity both within the company and outside it.

Core values aren’t just words on a wall or in a handbook; they are the principles that guide an organization’s behaviors and decision-making processes. Values often shape the identity of an organization both internally in terms of culture, and externally by way of brand identity.

A strong set of values that align with both strategy and individual employee values can bring coherence and unity to every level of the organization.

But what happens when those values are out of sync? When the values lived and breathed by the leadership don’t match the ethical compass of the workforce? Simply put, you get

disharmony, disengagement, and ultimately a toxic culture that drains creativity and stifles performance. High staff turnover, lack of innovation and a general sense of malaise can quickly set in. In such cases, it might be time to hit the reset button and redefine the core values to turn things around.

The current VUCA landscape (Volatile, Uncertain, Complex, Ambiguous) in which businesses must operate, means they must navigate rapid technological advances, shifting customer expectations, and a heightened emphasis on sustainability and inclusivity.

In such a fast-moving environment, a company’s organizational strategy is bound to evolve. And when that happens, the core values should evolve too. After all, an organization’s values need to be in sync with its strategy to keep the company moving forward in the right direction.

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So, how best to create or redefine these organizational values? Begin with your strategy – what are you aiming to achieve? Then, think about the values and behaviors that will get you there. To help shape your thinking, you should engage with a wide selection of voices to gather information.

values appear on a plaque above the door, and nothing

Run workshops, surveys, and collaborative exercises with your team to discover the values that are important to them, and that they believe are important to your customers or service users. You should also talk to your customers and other external stakeholders. Find out exactly what they expect when they interact with your organization.

leadership team. In these sessions, groups of employees

A strong set of values that align with both strategy and individual employee values can bring coherence and unity to every level of the organization.

Having considered all of this and created a set of values (remember KISS – Keep it Short and Simple), it will be important to retest them with your stakeholders to ensure they resonate, create alignment, buy-in and spark excitement.

At this point many organizations “declare victory”; the

really changes. But values only make a real impact when they’re woven into the DNA of the organization. This is where leadership comes in. Real change comes from the top.

Think about running “values workshops” led by the senior should tackle real business scenarios and be encouraged to come up with solutions guided by the new values.

It’s crucial that your leadership team sets the example, integrating these values into their day-to-day language and decision-making processes. Imagine the impact when leaders openly discuss how the values have influenced their decisions – this brings the values to life in a tangible way.

Finally, don’t forget to celebrate those who embody your values. Recognising and rewarding employees who live out your values in an employee recognition scheme can be a powerful way to reinforce their importance and keep them front and center.

The link between an organization’s culture and its core values cannot be understated.

- Neil Hughes, People and Change Consulting Director at Grant Thornton

Site Evaluation Demographic Reports Carwash Market Evaluations

Training On-Site Training Training Seminars

Equipment/Parts/Supplies Design & Development ® FLEXFIVE , PDQ®, LASERWASH® & SURFLINE® Modular Building Systems Construction Assistance (Touchless & Soft-Touch In-Bay Automatics) Site-Plan Design MACNEIL® Tunnel Equipment Complete Equipment Installation LUSTRA® Vehicle Wash Solutions Financing ETOWAH VALLEY ® Self-Service Equipment Preferred Lending Sources ISTOBAL® Bus, Truck, & Car Washes Equipment Leasing Programs Marketing Signage Programs Promotional Ideas Advertising Assistance

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Beaumont (409) 223-1520

Austin (512) 389-2822

Fort Worth/Dallas (972) 820-5688

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Midland (432) 367-9388

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Harlingen (956) 423-9949

Laredo (210) 404-9456

San Angelo (325) 658-5700

Temple (254) 228-5076 ADVANTAGE 13

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CHARLOTTE CAR WASH TOUR CAR WASH HIGHLIGHTS SCWA ON THE ROAD Thank you for joining us on the SCWA Charlotte Car Wash Tour. Our appreciation to the car wash hosts and the sponsors highlighted in this edition.

NASCAR Car Wash Mooresville, NC

NASCAR Car Wash is developing a new chain of express car washes in the Greater Charlotte, NC area. With a focus on customer convenience, efficient wash processes, and varied unlimited wash club plans, our express tunnels allow customers to remain in their cars while experiencing a superior wash. Our state-of-the-art equipment includes a German-engineered dual belt conveyor system, Neoglide brushes, high-pressure washing and waxing, and low-decibel dryers. Additional features include complimentary vacuums, air guns, and mat cleaning equipment.

Key Features:

• • • • • • •

Modern, attractive buildings with well-landscaped site.

Prep area w/windshield washer fluid and air for tires.

Dual belt conveyor system eliminates customer stress.

Neoglide Fiber brushes and multiple high pressure arches.

Tire Blasters and Lava Arch for spectacular cleaning results.

Spot-free final rinse.

A Dry-N-Shine finishing touch.

385 Morrison Plantation Parkway, Mooresville, NC 28117, with four more locations in the pipeline.

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Autobell Car Wash 930 Charlottetowne Ave Charlotte, NC 28204

• Year Site Was Converted: 1972 • Car Wash Platform: Flex Serve

• Primary Equipment Vendor Hanna AERODRY blower In-house controller

• Secondary Equipment Vendor: NoPileups Fasterlines

• POS Vendor: DRB

• Chemical Vendor: Trans Chem

• Chemical Dispensing Method: Dosatron Etatron electric metering pumps

18

YEARS WITH AUTOBELL

Rob Stuck District Manager Chad Newton Store Manager

• Water System Vendor: Full bio reclaim system

• Unique Store Features Gas tanks removed and replaced with underground bio system.

Spinning street sign.

Location of Charlie Howard Learning Center, former home office and warehouse.

Location of Autobell Home Summer Games for 15 years.

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SolarShine Express Car Wash Location #2 3007 Zeus Street Charlotte, NC 28212

SolarShine is a family owned and operated express car wash business, established around the dinner table of Beverly “Bebe” Watts. Our partners include Beverly and Andy Watts, Ashley and Jason Bannister, and Elisabeth and Bryan Watts, along with a smattering of kids/grandkids who think they own the place.

We opened our 1st site in Monroe, NC in July of 2019, just before COVID changed the world, opened our 2nd site in Charlotte in February of 2022, and recently opened our 3rd site, a refurb of an existing wash, in Concord, NC on July 4th.

We strive to know our customers and offer first rate customer service that the larger chains are often unable to replicate. We leverage solar power (see our Solar Flower on site that opens and tracks the sun throughout the day) and reclaim to do what we can to make sure we leave the world a better place for our children and their children. We seek to partner with local schools and organizations to raise funds, and each of our partners has a cause dear to them that we look to support with our business.

We partnered with Carolina Pride/NCS to build our first two sites and have recently worked with Momentum Car Wash Specialists to refurbish the AVW tunnel in our newest site. We partner with DRB for our point-of-sale system and too many excellent vendors to list to keep our sites running and on point. We take pride in being a part of the car wash community, attending ICA events and learning from and sharing with other industry leaders on TalkCarWash.

Family owned, but with large aspirations, we’re currently seeking creating opportunities to take what we’ve built and develop something greater. We believe in what we’ve done and are excited about the potential this industry presents.

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Autobell Car Wash 1651 Sardis Rd N Charlotte, NC 28270

• Originally Opened: 1991

Relocated To Current Site: 2021

• Car Wash Platform: Flex Serve

• Primary Equipment Vendor PECO Gen 3 Controller AERODRY blower

• Secondary Equipment Vendor: NoPileups Fasterlines

• POS Vendor: DRB

• Chemical Vendor: Trans Chem

• Chemical Dispensing Method: Hydra Flex

• Water System Vendor:

Full bio reclaim system

• Unique Store Features

Autobell moved this store from its original location half a mile down the road.

26

Nate Parrell District Manager

YEARS WITH AUTOBELL

8

Carson Hutto Store Manager

YEARS WITH AUTOBELL

ADVANTAGE 21

SCWA - ON THE ROAD: CHARLOTTE, NORTH

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CHARLOTTE CAR WASH TOUR CAROLINA AUGUST 1, 2024

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SCWA Tour Sponsors Diamond

Gallop Brush

Lunch

Motor City Wash Works/HOWCO

Bus

Rinsed – Car Wash CRM Qual Chem

Continental

Freedom Printing & Apparel

Reception

Attlee/Miracle G&G LED Lighting TurtleWax/Transchem

Event

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Featured photo is Washworld’s Razor® Double Barrel that is specifically designed with two spray arch manifolds, one high pressure and one low pressure, to intensely maximize the wash your car receives.

2025 FEBRUARY 26 - 28, 2025

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SCWA APPRECIATES THE SUPPORT OF OUR CORPORATE AND PLATINUM MEMBERS SCWA CORPORATE MEMBERS Breeze Thru Carwash Mammoth Holdings Mister Car Wash Sonny’s The CarWash Factory The Wash Shop WhiteWater Express Car Wash PLATINUM OPERATOR MEMBERS Benny’s Car Wash Carisma Wash CarWash808 Express Hello Deluxe Car Wash Living H2O Metro Express Car Washes Racer Classic Investments Snap Clean Car Wash Soft Suds

PLATINUM VENDOR MEMBERS Brink Results Coleman Hanna Carwash Systems DRB Erling Sales & Service G&G Industrial Lighting Innovative Control Systems Micrologic Associates Motor City Wash Works National Carwash Solutions Pro-Tech Service Company Qual Chem Quest Car Care Products Rinsed - Carwash CRM Sergeant Sudz Simple Wash Solutions Texas Wash Works Tommy Car Wash Systems Ver-Tech Labs

ADVANTAGE 27

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Plug-and-play your existing in-field equipment to the Remote IQ station before running a single line to your electrical room to reduce labor and material costs.

CONVENIENT & CONCISE REMOTE ACCESS ADAPTABLE INTEGRATION

28 ADVANTAGE

FLOW

Tap into your true chemical volume usage with Flow IQ. Flow meters and advanced technology bring real-time measurements of all

liquids in your operation.

HIGH-LEVEL ACCURACY CUSTOM INTERFACE MODULAR ADD-ON

SCWA Wade Welch Memorial Golf Classic JW MARRIOTT RESORT TPC GOLF CLUB SAN ANTONIO

October 15, 2024 • Enjoy a Day of

Fun - Food Fellowship, Plus Golf

• Experience the

Popular TPC Canyon Course Where the Valero PGA Tournament is Held

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• Putting Contest Prizes,

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CV-A

Features

■ Fragramatics 1600 hr Turbo Motor ■ Poly or aluminum dome ■ Computer controlled timer ■ UV protected graphics ■ Filters – Four-bag system uses high performance,

synthetic filtration media with 15 sq. ft. filtration area. Two easy-access service doors on rear ■ 1-1/2” dia. vac hose – high-flex, vinyl, crushable, 15 ft. long. Includes cuff and polyethylene hand tool ■ ¼” x 25’ Wire braid or coil hose with inline gauge

Specifications

■ 1.25 HP ‘Big Dog’ high output compressor ■ Brushed Stainless Steel Tank and Main Cabinet ■ Coin acceptor – mechanical ■ Electrical - 120 V ac, 25 amps ■ Mounting - One internal and two external lugs with security collars. Uses 3/8” bolts for secure installation.

■ Tank Dimensions - 18.5”dia. x 42”h ■ Unit Weight - Net 145 lbs. Ship weight 185 lbs.

■ Ships in carton/pallet: 67”h x 32”w x 31”d ■ Multi-coin acceptor ■ Lighted dome ■ Debris catcher Options

■ Dome colors: red, orange, yellow, green, blue, Now available with our new air detail tool

fragramatics.com 30 ADVANTAGE

white ■ Hose colors: red, orange, yellow, green, blue, white, gray, black

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and above par for wash results to reach maximum efficiency. Monitoring the equipment with daily and weekly checks are a must to prevent potential mishaps or out-of-control usage — water, chemistry, etc.

“Speaking from the standpoint of our systems only, if completely biodegradable chemicals are always used and routine maintenance followed, quarterly nutrients need to be added to the system, and an annual filter change is required,” Gibney says.

If you have multiple checking or savings accounts, consider consolidating to one of each, preferably at the same bank-more accounts mean higher odds of overdrafts.

Especially troublesome are accounts with automated withdrawals or payments-easily overdrawn if no one is paying close attention. If there are lots of CDs, savings accounts and/ or moneymarket accounts at different institutions, some could be easily overlooked.

Stick with paper statements. It's perfectly fine for you to access your accounts online, but it's easy for someone else to overlook or be shut out of your online Take Action only whichincluding may be the difficult to access.

Bills Safe accounts, work practices, ones listed above, canand statements arrive in the include, butthat are not limited to: mail provide a wonderful fail-safe.

That's true even if the financial agent doesn't live • Providing adequate work-rest periods so employees near you-your mail can be forwarded to that person by the stay alert and refreshed post office or a trusted neighbor.

• Having cleaning supplies on hand and cleaning spills immediately DRAFT A ROAD MAP •Create Maintaining well-lit a concise guidefacilities to your finances. Having all of your financial information in one place will save your • Following building codes designated agent a lot of time greatly reduce the odds • Hanging up warning signsand as needed that something will be missed. Handwrite this list, or type • Using correct tools, ladders, and protective gear for and print it. But don't save it on your computer or send it designated jobs via e-mail-that would increase the risk that this sensitive Keeping walkways, entrances, and exits free of info• could be stolen.

Among the details to include... obstructions Income sources. Note how each of your income streams • Installing non-skid surfaces arrives-pensions and Social Security payments often are • Encouraginginto employees to keep work areas cleanIf you direct-deposited bank accounts, for example.

SAFETY AWARENESS FOR SLIPS TRIPS AND FALLS

FINAL RESULTS It only takes a moment, but a slip, trip, or fall at your

If maintained correctly, the and final results provided business could have devastating long-lasting byconsequences. closed-loop Keeping carwashing should rival conventional your employees and clients safe wash the NWI The path to achieve isn’t quality, just common sense,team it’s a states. solid risk management practice.

Did this quality is you not know: without some increased maintenance requirements and costs.

But, these factors • Falls that stemequipment from slipping and tripping are the shouldsecond-most be weighed against theof workplace savings ofinjuries. reduced common cause water and sewer costs to determine the feasibility • 20-30% of workplace falls lead to injuries like deepand profitability of closed-loop operation. bruising, broken bones, or concussions.

Ideally, a closed-loop wash is using completely • 15% of all workplace deaths are the result of slips, biodegradable chemicals, operating a true restoration system trips, and falls. that removes chemicals from the water and following the Recognize the Hazards manufacturer’s required maintenance, Gibney concludes. are plentywill of ways thatable a slip, or fall could If There so, customers not be to trip, tell any difference in occur at your business.

Survey your workplace regularly wash quality compared to the use of fresh water.

— inside, outside, and around the operations for hazards. a checklist and follow up with frequent training and ByUse freelance contributor, Jonathan Abrams, Professional reminders for employees.

Carwashing & Detailing.

Conduct a Job Hazard Analysis Certain work may require a job hazard analysis to FINANCIAL determine potential risks before they occur, including a

safety evaluation of the employees who will be completing

Prepare Your Finances for an certain tasks, the tasks themselves, tools involved, and the work environment.

This can help to develop standard Emergency Handoff operating procedures moving forward.

Could someone step in and successfully manage your financial affairs if you are unable to do so yourself? Of course, you could execute a "financial power of attorney'' designating someone as a "financial agent" to act on your behalf in financial matters if you're incapacitated. But just drafting that document with an attorney, which you should do, doesn't guarantee that this relative, friend or adviser will know what to do. The issue isn't so much whether he/ she lacks financial savvy-it's that figuring out someone else's finances on the fly is a massive challenge.

Having a financial plan in place for health emergencies is especially on many people's minds now because of the coronavirus pandemic, but an incapacitating emergency could come up at any time. Here's how to prepare finances for an emergency handoff…

SIMPLIFY IN ADVANCE

Consolidate credit cards and bank accounts. Missed credit card payments are among the most common missteps when someone takes over your finances. The more cards you use, the greater the odds that there will be a problem. Cut back to only two, if possible.

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ADVANTAGE can attest to the exponential increase of technology inside facilities since the dawn of professional carwashing. From automated pay stations to modern wash media to effective drying systems, the pace of technical advancement has been astounding.

This continued development has created across-theboard in the care industry.

Speed is king, and Hires New VPcar of Product Management DRBchange wash cycle speeds have surged as daily vehicle counts DRB has appointed April Bertram as its new vice president have climbed. But, this process of acceleration also ushered of product management. This strategic move underscores in the expectation of new services and improved wash DRB’s dedication to innovation and helping customers results.

Now, both tight timing effective operation maximize the performance of their and car wash investments. have become important for every wash cycle performed.

As VP, Bertram will play a pivotal role in shaping the future To maintain pace in this hyper-competitive market, of DRB’s product portfolio throughout the entire product every owner must stay current on the capabilities of lifecycle. She will ensure DRB’s product vision, strategies, today’s carwash control systems. Often called the “brain” and roadmaps are deeply rooted in customer research and ofaddress the modern carwash, these carwash controllers connect critical customer needs. the different phases of automated operation. Wash “I am honored to join DRB and contribute to its legacy as equipment, business systems, HR functions and more the leader of vehicle care technology,” Bertram said. “I communicate and share information. Only by learning look forward to working with the talented team at DRB to about this technology and implementing industry best develop and deliver products that not only meet but exceed practices can a carwash owner hope to ensure dependable our customers’ expectations.” and profitable operation.

washes depend on functional speed and accuracy, and these important factors are generated by the best integrated controller and management systems.

The list of ways a controller keeps a carwash moving is impressive. Model controllers across the industry have INDUSTRY very efficient abilities that allow bumper-to-bumper washing while providing precise results. Bath points out Car Wash Hires COO Flagstop that new controllers do this by allowing different types of Flagstop Car Wash, a leading express car wash brand in automation, like raising the roller, to maintain a regular Richmond, VA, hired Spencer Rakes as its chief operating flow of vehicles. officer. Rakes will leverage his diverse, multi-site experience Today, car-per-hour speeds currently to execute strategic initiativesconveyor to provide premier guest vary in the industry — speeds of 150efficiency, cars per and hourseamlessly up to even 220 experiences, increase operational cars perstores. hour are common across the express world, Bath open new The large tunnel properties where Thereveals. hiring strengthens Flagstop’s leadership team,operators have 20-plus vacuum pushed uptospeeds supporting sustainedspaces growthhave as thereally company plans reach and more than across 25 unitsthe by board.

2025. profits Overall, tunnel controllers help said operators dial “We are thrilledcarwash to welcome Spencer to Flagstop,” in their profits and provide a clean, dry and shiny vehicle, Jamie Nester, CEO of Flagstop. “His invaluable experience, especially within the fuel industry, is closely aligned with according to Todd Davy, senior vice president of sales for ourDRB commitment to Other our guests, and histhat depthmodern of knowledge Systems. advances technology working facing management allowswith areconsumerintegration of acompanies controllerand and a point-of-sale teams will be a key asset for our growing team.”

(POS) system. To this end, the controller communicates Rakes joins team fromto Pilot, onesure of the largest operators with thethe POS system make every customer receives of fuel and travel centers in North America, where the wash services for which he or she paid. he served as VP of operations and spearheaded the growth Time-wasting and costly rewashes can become a and performance of more than 800 locations throughout the problem if a vehicle receives the wrong services. Modern country. controllers work with other systems to address this issue.

INDUSTRY UPDATES

The company also announced that Jason Wray has been

KEEP IT director MOVING appointed of business development, and Shelly

Brian with Innovative Controlaccounts.

Systems notes Eddy hasBath been named director of strategic that the newest carwash controllers allow vehicles to be processed faster than ever before. High-volume express

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Kleen-Rite Moves Into New Distribution Center Kleen-Rite Corp. has announced the opening of a distribution center facility at a new location in Kansas City, MO. The new distribution center replaces the previous one and has more space to stock an expanded inventory selection and ship products faster in the region. It also offers more convenient physical access, making it easier for customers to pick up their products.

Kleen-Rite will no longer use the old location, so customers should take note of the new address. All correspondence and business matters for the Missouri region should be directed to: Kleen-Rite Corporation, 5121 E. Front Street, Kansas City, MO 64120.

El Car Wash Recognized as Fast-Growing Private Company El Car Wash, a large and fast-growing carwash company in Florida, announced that it has ranked No. 632 on Inc. Magazine’s 2024 Inc. 5000 list.

El Car Wash’s recognition follows the company’s multi-year track record of remarkable growth and execution.

Between 2020 and 2023, El Car Wash has pursued a balance of new developments and strategic M&A resulting in a doubling of revenue every year for the past three years, transforming from a local business into a large, industry leader, stated the press release.

Today, El Car Wash has a leading brand spanning throughout Florida and into its second core market, Michigan.

The company is slated to open over 25 locations this year, has over 1,000 employees and anticipates operating more than 80 stores in the near future.

“We are excited to be recognized as one of the fastestgrowing private companies in America and expect the pace and quality of our growth to accelerate in the years ahead as a result of the industry-leading team and capabilities we have built over the years,” said Justin Landau and Geoff Karas, co-founders of El Car Wash. “We are extremely proud of how growth has translated into life-changing career opportunities for our team members and El Car Wash into a pillar within the communities where we operate.”

KKR To Buy $850-Million Stake In Quick Quack Car Wash Solutions KKR & Co has agreed to buy a “significant” minority stake in Quick Quack Car Wash sources familiar with the deal said KKR would pay $850 million. Quick Quack’s founders and existing owner Seidler Equity Partners will remain invested in the Roseville, CA- based company.

Quick Quack, launched in 2004, has more than 230 locations across California, Texas, Arizona, Utah, and Colorado. KKR said its investment will help the company grow through marketing and expansion. Quick Quack will adopt a program to give equity in the company to its workforce, a strategy that KKR has implemented at several other portfolio companies.

ADVANTAGE 35

Formed by the combination of three legendary brands, OPW Vehicle Wash Solutions is inspired by the power of partnerships.

From our sister brands and valued associates to our revered distributors, car wash owners and industry partners, we are committed to working together to create significant revenue expansion for our customers and unforgettable end user experiences. We’re deeply proud of our industry and energized by what’s to come.

opwvws.com

rom, from,when whenit itshould shouldarrive arriveand andwhat whattotododoif ifit itdoesn't doesn't arrive. arrive.Example: Example:If Ifyou youhave havea arental rentalproperty, property,your your enants tenantsororproperty propertymanagement managementcompany companymight mightsend send you you paper paper checks checks each each month. month.

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DID YOU KNOW...

such suchasasa afriend friendororfamily familymember, member,totobebenotified notifiedif ifthe th policy policy is is behind behind inin payments. payments.

Bank, Bank,investment investmentand andcredit creditcard cardaccounts. accounts.Include Includ each eachinstitutions's institutions'sname nameand andcontact contactphone phonenumber, numbe account account number number and and passwords/PINs. passwords/PINs. NEWS BRIEFS Financial Financialprofessionals professionalsyou youwork workwith. with.This Thiscould cou include includea atax taxpreparer, preparer,estate estateattorney, attorney,financial financialplanner, planne ow to recover a deleted text mes sage. iPhone 16 H investment investmentadviser adviserand/or and/ortrust trustofficer. officer.Provide Providephone phon this feature is built right into the messaging app. From numbers numbers and ande-mail e-mailaddresses. addresses.

These These pros prosmight mightbebeable ab “Messages” select “Edit”...

“Show Recently Deleted”... to to help help the the agent agent answer answer questions questions about about your your finances— finances “Recover”... “Recover Message.” Older iPhones - if your phone haslikely been backed upquestions to iCloud, you can thespecialties. bold though though likely only only questions related related totake to their their specialties.

In step of “erasing all content and settings” in the Settings -> addition addition toto keeping keeping this this list list with with your your plan, plan, give give it it toto loves lov General -> Reset menu and restoring the phone “from iCloud ones onessosoif ifallallelse elsefails, fails,these thesepeople peoplecan canpiece piecetogether togeth backup.” Be aware that anything that happened after the your your financial financial activity. activity. last backup will be lost. Android - if you’re not backed up to Your Your personal personal information. information.

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A good night’s your driver's driver's license license and and health health insurance/Medicare insurance/Medicare card ca sleep...a sunny blue sky...summer...receiving praise or a and and attach at tach these these toto your your financial financial guide. guide.

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Did You Know continued...

Block/hide your iPhone number when making calls to

contacts you don’t know. Dial *67 before the rest of the number when making a call this blocks your phone number from being displayed on Caller ID on both smartphones and landlines. Block your number by default go to “Settings,” tap “Phone” then “Show My Caller ID” to disable this. Note: Certain carriers, including Verizon and US Cellular, do not support this feature - you will need to use another method, such as calling your service provider and talking to customer service or technical support. Share your number for specific calls - if you blocked your Caller-ID function but want to share your number for a specific call, dial *82 before the number to make your phone number visible temporarily.

Note: Blocking your number will not hide it if you call 911, 900 numbers or toll-free numbers.

Most sought-after transferable skills in today’s job

market. Transferable skills are abilities and traits that can be applied to any job. It is especially good to highlight such skills on your resume if you are looking to change careers or getting back into the job market and don’t have work experience or recent experience in the field where you are applying. Today’s hot transferable skills: Communication... leadership... problem-solving...time management...

adaptability...teamwork and collaboration...critical thinking...attention to detail...organization...customer service...project management...negotiation to obtain mutually beneficial agreements...creativity...data analysis... emotional intelligence...networking within a company and with clients and industry contacts...research ability...conflict resolution...presentation ability...financial literacy.

I

ncome the IRS doesn’t tax. Gifts up to $18,000 this year.

Inheritance- generally there is no tax, but if you inherit an income-generating asset, talk to an accountant about the tax implications. Life insurance payouts the immediate proceeds are tax-free, but income from interest earned on them may be taxable. Consult an accountant. Disability benefits including worker’s compensation, Social Security Disability Income and pension and disability payments to veterans from the VA. Roth IRA withdrawals-these must be qualified distributions, meaning that you must be at least 59½ years old and must have begun contributing to the account at least five years ago. Child support and alimony child support is not taxable... and for divorces made final on or after January 1, 2019, alimony is not taxable to the recipient. Note: Alimony paid under such an agreement can’t be deducted as an expense.

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W. DOUGLASS (DOUG) LARSON Doug@texascres.com 713.824.3799 US CONTACT “Contact me today to discuss your property's potential or discover the perfect facility for you! I have the passion, experience, and knowledge in buying, selling, and developing in the car wash market.”

- Doug Larson

VISIT OUR CURRENT LISTINGS AT WWW.TEXASCRES.COM

WELCOME NEW MEMBERS The SCWA members listed below have joined SCWA since our last issue. We Appreciate Your Support!

John Arthur John P. Arthur Corp.

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Mark Clanton Apex Pro Formulators Apollo Beach FL

Tom Farris Tommy Car Wash Systems Holland MI

Gary Frey Kleen-Rite Corporation Columbia PA

Robert Greene Car Wash Express, Inc. Darien GA

Michael Griggs CarwashOS Las Vegas NV

Luis Hernandez LE Engineering Wash Systems Richland Hills TX

Trevor Hopkins Autobell Car Wash, Inc Charlotte NC

Chris Hovinga Momentum Car Wash Specialists Charlotte NC

Chase Howard Autobell Car Wash, Inc Charlotte NC

Brandon Jordan Sonny’s The CarWash Factory Copley OH

Michael Lamminen Apex Pro Formulators Apollo Beach FL

Chris Lawrence Coastal Express Conway SC

Christopher & Randy Lawrence Coastal Express Conway SC

Michael MacDowell Momentum Car Wash Specialists Charlotte NC

James McClimond Freedom Printing & Apparel Las Vegas NV

Ken Pelty Tommy Car Wash Systems Holland MI

Parul Shah LiveReach Media, Inc. Sunnyvale CA

Whitney Wehring Tommy Terrific’s Car Wash Plano TX

Michael Van Wieren Tommy Car Wash Systems Holland MI

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NEW DATE! 2020 Wade Welch Memorial Go

Tuesday – October 20, 2020 – COWBOYS GOLF CL

1600 Fairway Drive • Grapevine, Texas • (817) 481-7277 • www.cowboysgolfclub.c

ATTENTION: Car Wash Owners and Vendors

Enjoy a day of Golf, Food, Fun and Great Prizes!!

SCHEDULE OF EVENTS TUESDAY, OCTOBER 20TH 7:00am

Check In; Driving Range; Putting Contest; Pro

8:00am

Shot Gun Start

1:00pm

Lunch and Awards Ceremony

For Hotel Reservations, Please visit SCWA website for reservation Courtyard Grapevine 2200 Bass Pro Court • Grapevine, Texas • (817) 251-9095

Individual Registration

For Team Sponsorship & Registration - visit website or call SCWA Headqua • Only Team Sponsors are guaranteed Team Member requests.

• Limited to the first 72 paid registrants.

• $175.00 per person includes breakfast, green fee, cart, prizes, driving range balls and lunch.

Name: ____________________________________________________________________________________________

Company: _________________________________________________________________________________________

Mailing Address: ___________________________________________________________________________________

City: ___________________________________________________ State ______ Zip ____________ Email: _________

Phone: ____________________________ Fax:___________________________ Handicap: ____________Or Average Sc

Total Golf Fee Enclosed: $ __

Player & Team Space is limited and will be confirmed only upon receipt of the reservation form and pa

Mail completed form with payment by Wednesdayday, Sept. 30, 2020 to SCWA, 4600 Spicewood Springs Road, Suite 10

Register & pay by credit card online at www.swcarwash.org

SOUTHWEST CAR WASH ASSOCIATION 4600 Spicewood Springs Road Suite 103 Austin, Texas 78759

PRESORTED STANDARD U.S. POSTAGE

PAID

AUSTIN, TX PERMIT NO. 1142