Activity Center .................................................... 520-917-8066 Administration Office/Welcome Center ............... 520-917-8065 Aquatic & Fitness Center .................................... 520-917-8067 Catalina Vista ..................................................... 520-825-8613 Desert Oasis ....................................................... 520-825-0495 Library (SCOV) ................................................... 520-917-8064 The Views Golf Club Pro Shop ........................... 520-825-3110 The Views Golf Club Frost Delay Line ................ 520-825-0322 The Views Restaurant......................................... 520-825-3277
Sun City Oro Valley would like to welcome you to the community. You’ll soon discover that living here is more than a lifestyle. SCOV is a comfortable community of ideal size. There are 2,488 homes. More than 60% of our residents live here year round. Most people cite the community’s well-kept appearance, strong financial position and the large number of activities available as their reasons for moving here. Sun City Oro Valley is located in the town of Oro Valley and sits on a 1,000-acre site with 36% of the space allocated to common area. A 6,715 yard par 72 golf course with nearby Catalina mountains are the focal points. This handbook was created to help you become more familiar with SCOV. We will cover a wide range of topics within the pages of this handbook. Should you have any questions or concerns, please ask our friendly staff. The Administration Office is located at the Welcome Center and is open Monday-Friday, 7:30 AM – 4:30 PM. Please stop by and say “Hi” or call 520-825-3711. 2
Activities ......................................................................................... 4 Aquatic & Fitness Center ............................................................... 4 Changes to Your Home ................................................................. 5 Clubs .............................................................................................. 5 Committee Membership ................................................................. 5 Communications ............................................................................ 6 Community Directory ..................................................................... 6 E-News List .................................................................................... 6 Facility Access Card/FOB .............................................................. 6 Finances ........................................................................................ 7 Foundation ..................................................................................... 7 Gift Shop ........................................................................................ 7 Golf—The Views Golf Club ............................................................ 7 Library ............................................................................................ 8 Loan Room .................................................................................... 8 Members-Only Web Portal ............................................................ 8 Posse ............................................................................................. 8 Rent Your Home? .......................................................................... 8 RV Parking for Guests ................................................................... 9 Restaurant–The Views................................................................... 9 Sun Shuttle Dial-A-Ride ................................................................. 9 Tipster ............................................................................................ 9 Trash .............................................................................................. 9 Tour of Community ...................................................................... 10 Vendor List ................................................................................... 10 Vistoso Helpful Hands.................................................................. 10 Walking on the Golf Course ......................................................... 10 Website ........................................................................................ 10 Welcome Center-Administration .................................................. 11 WiFi Locations ............................................................................. 11 Buildings/Rooms Listing............................................................... 12 Management Team ...................................................................... 13 Board of Directors ........................................................................ 14 Most Important Promises ............................................................. 16 3
Activities (sponsored by SCOV) Concerts, trips, day outings and so much more are planned for the enjoyment of those who live in SCOV. To be in the know on coming events, register to be on the “Activities” email list. Activities are also always listed in each Tipster magazine, bulletin boards and the SCOV webpage. Aquatic & Fitness Center (AFC)—917-8063 Enjoy exercise equipment, free weights, racquetball courts, pickleball, aerobics classes, a large spa and lap swimming (see below). For your safety and enjoyment, all AFC users are requested to attend an orientation of the gym equipment prior to using the facility. Stop in the AFC to sign up or call our Recreation and Fitness Coordinator at 917-8073. How to Sign Up for AFC-Sponsored Classes • Go to www.suncityorovalley.com • Click on Fitness • Scroll down and click on FITNESS CLASS RESERVATIONS • Create an Account if this is your first time using the system • Click on Sign In (if you already have an account) • To schedule a class: • Click on Schedule-List OR Calendar • Pick your class • Click on the class name • Click on Reserve My Spot How to Sign Up for Lap Lanes • Go to www.suncityorovalley.com & click on Fitness • Click on AFC POOL LANES 1 – 5 ONLY • You are now in SignUp Genius. Don’t click on Create a SignUp • Click on the date timeframe you wish to sign up. • Find the day you wish to reserve a space, & Click on SIGN UP • Find the time you wish to reserve a spot • If there is space available, there will be a Sign Up box in that slot. Click on the little box in the Sign Up box and then go to the bottom of the popup window and click on Submit & Sign Up • Enter your First Name, Last Name, Email & Phone number • Click on Sign Up Now • You should then receive a confirmation email. Make sure to keep 4
this because if you need to cancel your reservation, you can do that thru the confirmation email. One registration email/person only. Exercise Class Punch Pass $20/10 classes • Classes include: Cardio chair aerobics, Sunrisers, Sweat ‘n Stretch, Water Aerobics, Core and Zumba. • To participate in AFC-sponsored fitness classes, purchase an electronic punch pass online under Fitness. It can also be used for your guests. There is a drop-in charge if you do not have a punch pass. There are also classes sponsored by various clubs. See the Tipster’s club section for details on these classes.
Changes to Your Home Development standards, architectural & aesthetic improvements, residential inspections and many compliance issues found in our governing documents. If an owner plans to make any exterior alterations, additions, painting, landscaping changes or any work to alter the exterior appearance of the home/property, owner must first submit plans and receive written approval from the ARC who meet the second and fourth Tues. of the month. Architectural Coordinator—Contact for :
• Questions regarding your property • Anything regarding the CC&Rs or development standards • Find the forms on the website under Members>Documents • Changes to be made to the exterior of your home • Making changes to your home forms can be found on the web-
site under Members>Member Services>For your home
• Email or leave a message
(kmosier@suncityorovalley.com; 520-917-8058)
Clubs There are over 150 clubs in SCOV. The best way to find out about a specific club would be contact the club president or key contact person listed in the Tipster or on the website suncityorovalley.com/ clubs Committee Membership SCOV has built a strong volunteer committee structure to assist the Board of Directors and management in the operation of the various aspects of our community. This is a great way to be involved in the community. Pick up an application form at the Welcome Center or suncityorovalley.com/members-login/committees 5
Communications We are intentional about keeping you up-to-date on what’s taking place here at SCOV through the following communication outlets: • This Week in SCOV weekly email letter. It is also available on all bulletin boards and hard copies located in The Views restaurant, Activity Center, Desert Oasis and Catalina Vista • The Tipster monthly magazine th • Board Meetings (4 Tuesday of each month) nd • Board Study Sessions (2 Thursday of each month) • The website (www.suncityorovalley.com) - Daily News • SCOV Calendar (on the web) • Facebook (Sun City Oro Valley closed group) • Twitter • Instagram • Pinterest Community Directory Our community telephone directory is distributed in October and all new submittals are due by the June prior. To view the directory online and to add or change your listing, go to scovaz.com>Members>Member Services>Community Directory. Email List(s) from Sun City Oro Valley—Stay Up to Date! Register to receive emails from SCOV: For security purposes the is a self-managed system. To place yourself on one of our mailing lists follow the instructions below. • Go to suncityorovalley.com • Move your mouse over About Us • Click on Join Email List • Fill in the blanks • Check the boxes you wish to receive emails from. • Make sure you complete the Security Check • Click Sign Up Facility Access Card/Key Fob A facility access card is required to use the facilities, such as the library, the Aquatic & Fitness Center and the other facilities that are part of the community as well as participate in any clubs. This card shows your name, address and unit/lot number. These cards are non-transferable. A key fob fits on your keychain and can also be used to gain entrance into the buildings and can be purchased for $10. 6
Finances We are a financially stable community. The community has been aggressively planning for the future through the Asset Reserve program. Its purpose is to provide funds for replacement and repair of capital items. Go to scovaz.com>Members>Financials Foundation The Foundation has been created to provide voluntary financial support to meet qualified health, cultural, educational and charitable needs of Southern Arizona, with priority attention to SCOV needs. The creating of the Foundation Fund makes it possible for donors to receive tax deductions for gifts contributed for these purposes. It is the hope of the Foundation Council that there will be an increasing level of giving, sharing and helping, which are powerful elements in the evolving character of our community. See the Tipster for info. Gift Shop—917-8051 The Gift Shop supports the creativity of the artists and crafters of our community by providing an outlet for consignment sales of their art and crafts. It is open to residents and the public. There are many unique items—ceramics, pottery, jewelry, clothing assortment of children’s books and toys, stained glass and more. All items are made by SCOV residents. The quality is outstanding and prices are just right. The Gift Shop is located in the Artisan Center. See Tipster for hours. Golf - The Views Golf Club Tee times 520-825-3110 theviewsgolfclub.com Our beautiful 18-hole course beckons players of all skill levels. Enjoy the sunshine, glimpses of wildlife and, of course, THE VIEWS while taking in a round of golf on this course. • Annual, monthly & 10-play passes (18 or 9 hole options) • Driving range cards • Individual buckets • Golf lessons • Casual golfer putting & chipping league • Men’s & women’s golf leagues (18 7
and 9 hole)
• A pro shop to suit your golfing needs
Library http://bit.ly/SCOVLibrary Located in the Welcome Center with a large selection of fiction and non-fiction books, books on CDs, DVD videos and children’s books. Bring your facility access card or FOB to check out these items. Magazines and jigsaw puzzles are available on an honor system. See website or Tipster for hours. Loan Room http://bit.ly/SCOVLoan The loan room is open Tuesdays and Thursdays from 8-9 AM. Provides fold-up beds, equipment for visiting children, medical equipment, cots, etc. It is located at the cart barn and run by volunteers. Items are available free of charge (donations accepted). Reservations may be made two months in advance. Members-Only Web Page For SCOV residents only. Everything from our governing documents and financials to our vendor list and community directory. Posse Our neighborhood watch group of volunteers do night patrols providing security to SCOV seven days a week. For further information call the chair listed in the Tipster. Restaurant —The Views — 520-8253277 www.theviewsrestaurant.com Open daily for breakfast, lunch, dinner and happy hour every day. Enjoy your dining experience in the restaurant , terrace or patio. Daily lunch and happy hour specials. Live entertainment on Friday & Saturday. Take out available. Open 7 AM—8 PM daily. Rent Your Home? • Complete & submit to the Administration Office the forms found on our website under Members Services>Rent Your Home 8
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A lease may not be less than 28 days. Your Member’s Facility Access Cards are non-transferable and may only be used by you. You may not give your cards to renters. Before any cards are issued to renters, you MUST have your Facility Access Cards on file in the Administration office AND your HOA dues must be up to date. The Non-Owner Occupied Home form and Age Verification must be completed by the homeowner and returned to our office at least 3 business days prior to your renter’s arrival. Failure to submit the paperwork will result in fines. There is a $25 renter registration fee which covers two Facility Access cards for the length of the lease. Additional cards will be charged $25/card per month. Each person must have their own card. Administration will not keep any rental agreements on file.
RV Parking for Guests Guests who bring an RV into our community may not park the RV longer than six (6) consecutive hours within Sun City, and in no case overnight (between the hours of 12 midnight and 6:00 a.m.), except in a designated area when registered and a waiver signed with the Association. Such parking is limited to 72 hours and in no case shall such vehicle be occupied overnight. Call 520-917-8065 with any questions or more information.
Sun Shuttle Dial-A-Ride Sun Shuttle is for Oro Valley residents 62 years of age and older who are transportation dependent and/or eligible to ride under the Americans for Disabilities Act. This is a pre-registered service. Call 229-4990. Tipster The monthly publication provides community news, coming events and club activities. It is available free of charge the first of each month. Tipster pickup locations: Activity Center, Welcome Center, Desert Oasis, Catalina Vista the Aquatic & Fitness Center, the pro shop and the restaurant. Also available on the website under News & Info. Trash & Recycling Republic is SCOV’s waste & recycling provider. Your fees are included in your yearly dues. Bin order forms, FAQs and service 9
days can be found on the website under Members>Member Services>Trash. It is recommended to contact Republic directly at scov@republicservices.com Tour of Community Learn about SCOV and all there is to see and do with one of our resident ambassador hosts. To schedule, suncityorovalley.com/contactus
Vendor List The list is located on our website under Members>Member Services. This service administers and maintains a list of vendors providing services and products. All vendors must provide written proof of license, bonding and insurance and provide three references from within SCOV. They must have no unresolved complaints. Vistoso Helpful Hands—520-447-0077 This is a neighbors-helping-SCOV neighbors organization that can help with caregiver relief, transportation, animal care, handyman services, light housekeeping or yard care, paperwork organization, call check and short running errands. Walking on the Golf Course Times vary due to season. Please see www.scov.com/views-golfhrs/ & Tipster for more information. Please be courteous and respectful to any golfers that you meet on the course. They have the right of way. Let them play through. Dogs are allowed, but must be on a six-foot leash, and it is your responsibility to clean up after your pet and keep them under control.
Website www.suncityorovalley.com On the website you will find, but not limited to: • Daily SCOV news & events • Clubs • Facilities & Amenities • Aquatic & Fitness Center info 10
• • • • • • •
Board of Directors meetings, minutes, agendas, packets Financial information Community calendar The Tipster newsletter Post bulletin board items Post rentals Development standards and Master Declaration
Welcome Center - Administration Open Monday – Friday 7:30 am – 4:30 pm. • Pick up facility-use cards and key fobs • Arrange for an ambassador tour • Change mailing address when leaving or returning • Purchase: • Fun SCOV merchandise • Replacement membership cards & fobs ($10) • Tickets for SCOV-sponsored programs & events • Reserve a room on property • csullivan@suncityorovalley.com, 520-917-8072 • Please stop by or call 520-825-3711 with any questions. WiFi Free WifFi available all throughout the community in most facilities. No password required. Network name: Sun City Oro Valley
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Building & Room Locations Building
Rooms
Activity Center
Auditorium Hohokam Hopi
Kiva Patio Coffee & Wine Bar Navajo
Studio 1
Studio 2
Ceramics 1 Ceramics 2 Gift Shop Lapidary Pottery
Sewing Silversmith Stained Glass Wood Shop
1495 E Rancho Vistoso Blvd
Aquatic & Fitness Center 1495 E Rancho Vistoso Blvd
Artisan Center 1495 E Rancho Vistoso Blvd
Cart Barn
Loan Room & Costume Room
1555 E Rancho Vistoso Blvd
Catalina Vista
Billiards Mt. Lemmon Mt. Kimball
Pusch Ridge Art Studio Photo Lab
Desert Oasis
Saguaro
Ocotillo
Computer Conference Rm 1 Conference Rm 2 Conference Rm 3
Genealogy Hospitality Library
Golf Maintenance Pro Shop 1555 E Rancho Vistoso Blvd
Views Restaurant 1555 E Rancho Vistoso Blvd
Welcome Center 1565 E Rancho Vistoso Blvd
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Your SCOV Management Team If you wish to visit with one of our management team members, please call or email to set an appointment. We are available to you. Our contact information is always in the Tipster on page 2. Mark Wade, GM 520-917-8080 mwade@suncityorovalley.com
Robin Coulter, Assistant General Manager 520-917-8070 rcoulter@suncityorovalley.com Janet Blackwell, Manager, The Views Restaurant 520-917-8074 jblackwell@suncityorovalley.com Mary Kaye Cunningham, Common Area Maintenance Supervisor 520-917-8059 scvcam@suncityorovalley.com Michael Kropf, Golf Course Maintenance Supervisor 520-917-8063 mkropf@suncityorovalley.com Rick Price, Director of Golf 520-825-3110 rprice@theviewsgolfclub.com Ken Sandrock, Maintenance Supervisor 520-917-8078 ksandrock@suncityorovalley.com Randy Trenary, Controller 520-917-8060 rtrenary@suncityorovalley.com
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SCOV Board of Directors Goal Lead in maintaining and enhancing the quality of life in SCOV as an active adult community. Public Participation Welcome! • GM/Board Member/resident monthly coffee meetings • E-Mail your comments, questions, concerns to reach all Directors/Management: directors@suncityorovalley.com Note: This email address goes to the Board of Directors, General Manager and Assistant General Manager. The Board will answer policy questions and the staff will answer operational questions. • Chair calls for audience input at end of all meetings • Study Sessions: Voice your opinion subsequent to BOD discussion of an issue • All regular meetings are open (except Executive Sessions, e.g., personnel or legal issues) • September-June two per month: Study Session (first) and regular meeting (second) • July and August has no regularly scheduled meetings, but could be called if needed. Board Membership/Responsibility • Three-year term limit; public campaign, election in March; voting term begins in May • No financial compensation • Committee liaison The Board of Directors of Sun City Oro Valley Community Association, Inc. operates under the laws of the State of Arizona and in accordance with the powers, duties and responsibilities provided in the governing documents of the Association. Accordingly, the Board establishes corporate policy and assigns responsibilities for daily operations to the General Manager. The Board has the ultimate responsibility for actions of the corporation and for maintaining, preserving and enhancing the assets and facilities of the Association. The community members elected to serve in this important capacity must set aside their personal agendas, represent the interests of the entire community, listen to input from all members, and take actions to14
gether that reflect their best judgment for the good of the greater community. Each Board member has a personal fiduciary responsibility to avoid conflicts of interest, avoid actions as a Board member outside of Board authority and protect the interests of the corporation. For the most recent Board of Directors, go to www.suncityorovalley.com>Members>Board or on page 2 of The Tipster.
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MOST IMPORTANT PROMISES HOA a. Location, location, location—convenient to retail, restaurants, healthcare and the arts b. Ideal size active adult community known for its exceptional friendliness
c. Breathtaking mountain and high desert views d. Healthy lifestyle Golf — A golfing experience that provides professional and friendly service, mountain views and excellent conditions. Restaurant — Convenient community restaurant offering an enjoyable experience in breakfast, lunch, drinks, appetizers, special event dinners and happy hours.
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Notes
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Newresidentbook