New Resident Booklet 2025-08

Welcome to Sun City Oro Valley!

We’re delighted to have you join our community. You’ll soon discover that living here is more than just a lifestyle—it’s an experience.

SCOV is a warm, inviting community of ideal size, with 2,488 homes and more than 60% of our residents living here year-round.

People are drawn to our well-kept surroundings, strong financial foundation, and the wide variety of activities and amenities available.

Nestled in the town of Oro Valley, our 1,000-acre community dedicates 36% of its space to beautiful common areas. At the heart of SCOV is our scenic 6,715-yard, par-72 golf course, framed by stunning views of the nearby Catalina Mountains.

This handbook was created to help you get to know SCOV and all it has to offer. Inside, you’ll find information on everything from amenities to activities, along with tips for making the most of your new community.

If you have any questions or need assistance, our friendly staff are always happy to help. The Administration Office, located at the Welcome Center, is open Monday–Friday from 7:30 AM to 4:30 PM. Please stop by to say hello—we look forward to meeting you!

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TABLE OF CONTENTS Table of Contents .................................................................................................................................................................................. 3 SCOV Board of Directors ........................................................................................................................................................................ 4 Public Participation at Board Meetings Welcome!.................................................................................................................................... 4 Board Membership/Responsibility ........................................................................................................................................................ 4 Your SCOV Management Team .............................................................................................................................................................. 4 Locations, Rooms & Addresses ............................................................................................................... Hours of Operation ............................................................................................................................................................................................................... 5 Activities (sponsored by SCOV).............................................................................................................................................................. 6 Aquatic & Fitness Center (AFC)—917-8067............................................................................................................................................ 6 Changes to Your Home........................................................................................................................................................................... 7 Clubs ...................................................................................................................................................................................................... 7 Committee Membership ....................................................................................................................................................................... 7 Communications .................................................................................................................................................................................... 7 Community Directory ............................................................................................................................................................................ 7 Facility Access Card/Key Fob .................................................................................................................................................................. 7 Finances ................................................................................................................................................................................................. 7 Foundation ............................................................................................................................................................................................ 7 Gift Shop—520-917-8051 ...................................................................................................................................................................... 8 Golf The Views Golf Club ........................................................................................................................................................................ 8 Library .................................................................................................................................................................................................... 8 Loan Room ............................................................................................................................................................................................. 8 Members-Only Web Site ........................................................................................................................................................................ 8 Posse ...................................................................................................................................................................................................... 8 Restaurant —The Views ...................................................................................................................................................................... 8 520-825-3277, www.theviewsrestaurant.com ...................................................................................................................................... 8 Want to Rent Your Home? ..................................................................................................................................................................... 9 RV Parking for Guests ............................................................................................................................................................................ 9 Sun Shuttle Dial-A-Ride .......................................................................................................................................................................... 9 Tipster .................................................................................................................................................................................................... 9 Trash & Recycling ................................................................................................................................................................................... 9 Tour of Community ................................................................................................................................................................................ 9 Vendor List ............................................................................................................................................................................................. 9 Vistoso Helpful Hands—520-447-0077 .................................................................................................................................................. 9 Walking on the Golf Course ................................................................................................................................................................... 9 Website................................................................................................................................................................................................ 10 Welcome Center Administration ......................................................................................................................................................... 10

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SCOV BOARD OF DIRECTORS Goal Lead in maintaining and enhancing the quality of life in SCOV as an active adult community.

PUBLIC PARTICIPATION AT BOARD MEETINGS WELCOME! • • • •

Chair calls for audience input at end of all meetings All regular meetings are open (except Executive Sessions, e.g., personnel or legal issues) GM/Board Member/resident monthly coffee meetings E-Mail your comments, questions, concerns to reach all Directors/Management: directors@suncityorovalley.com Note: This email address goes to the Board of Directors.

BOARD MEMBERSHIP/RESPONSIBILITY • • •

Three-year term limit; public campaign, election in March; voting term begins in May No financial compensation Committee liaison

The Board of Directors of Sun City Oro Valley Community Association, Inc. operates under the laws of the State of Arizona and in accordance with the powers, duties and responsibilities provided in the governing documents of the Association. Accordingly, the Board establishes corporate policy and assigns responsibilities for daily operations to the General Manager. The Board has the ultimate responsibility for actions of the corporation and for maintaining, preserving and enhancing the assets and facilities of the Association. The community members elected to serve in this important capacity must set aside their personal agendas, represent the interests of the entire community, listen to input from all members, and take actions together that reflect their best judgment for the good of the greater community. Each Board member has a personal fiduciary responsibility to avoid conflicts of interest, avoid actions as a Board member outside of Board authority and protect the interests of the corporation.

For the list of directors, login to the members side of the website and select The Board or on page 2 of The Tipster.

YOUR SCOV MANAGEMENT TEAM If you wish to visit with one of our management team members, please call or email to set an appointment. We are available to you.

Our contact information is always in the Tipster on page 2.

Sandy Seddon, General Manager, 520-917-8080, sseddon@suncityorovalley.com Robin Coulter, Assistant General Manager, 520-917-8070, rcoulter@suncityorovalley.com Matt Deel, Facilities Maintenance Superintendent, 520-917-8078, mdeel@suncityorovalley.com Mary Kaye Cunningham, Common Area Maintenance Supervisor, 520-917-8059, scvcam@suncityorovalley.com Michael Kropf, Director of Golf Maintenance, 520-917-8063, mkropf@suncityorovalley.com Lisa Orach, Administration, 520-917-8072, lorach@suncityorovalley.com Rick Price, Director of Golf 520-825-3110, rprice@theviewsgolfclub.com Randy Trenary, Controller 520-917-8060, rtrenary@suncityorovalley.com Sandy Wilson, Food & Beverage Director, The Views Restaurant, 520-917-8075, swilson@suncityorovalley.com

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HOURS OF OPERATION

LOCATIONS, ROOMS & ADDRESSES

Activity Center (AC) 1495 E. Rancho Vistoso Blvd .......................................................................................................................... 520-917-8066 Rooms: Auditorium (kitchen), Bistro, Hohokam, Hopi, Kachina Lounge, Kiva, Kiva Patio, Navajo (kitchen) Activities include miniature golf and bocce courts

Welcome Center/Administrative Offices (WC) 1565 E. Rancho Vistoso Blvd., M-F 7:30 AM-4:30 PM ........................ 520-825-3711 Houses the SCOV administration offices, library, computer learning center, genealogy, and several meeting rooms.

Rooms: Conference Rooms 1, 2 & 3

Artisan Center & Gift Shop (ART) 1495 E. Rancho Vistoso Blvd. ......................................................................Gift Shop – 520-917-8051 Located next to the AFC is the Artisan Center, a multi-purpose craft facility.

Adjoining the center is the Gift Shop, selling items produced by the talented residents.

Rooms: Ceramics, Gift Shop, Lapidary, Modelers, Pottery, Woodshop, Sewing, Silversmith, Stained Glass

Aquatic & Fitness Center (AFC) 1495 E. Rancho Vistoso Blvd. .............................................................................................. 520-917-8067 Boasts tennis courts, swimming pool with children’s hours daily, spa, fitness center, racquetball, pickleball courts. Non-marking shoes only.

Room: Studio 1 & Studio 2

Bistro Located in the Activity Center Catalina Vista (CV) 14055 N. Del Webb Blvd .................................................................................................................................... 520-825-8613 Pocket billiards, arts and craft room, photo lab, table tennis, horseshoe pit, meeting rooms (small kitchen) Rooms: Mt. Lemmon, Mt. Kimball, Pusch Ridge

Copper Center (CC) 1119 E Rancho Vistoso Blvd .......................................................................................................................... Coming Soon This building is recently purchased (03-2023) and its usage is to be determined.

Rooms: TBD

Desert Oasis (DO) 14650 N. Sun City Blvd ........................................................................................................................................ 520-825-0495 Has card rooms, a small reading lounge, swimming pool, two tennis courts and a basketball court.

Rooms: Saguaro, Ocotillo

Library 1565 E. Rancho Vistoso Blvd. .................................................................................................................................................... 520-917-8064 The Views Golf Club (TVGC) open to the public ......................................................................................................................... 520-825-3110 The Views Restaurant (TVR) open to the public ........................................................................................................................ 520-825-3277

Rooms by Alpha Order with Building Abbreviation Administration Office (WC) Art Room (CV) Billiards (CV) Ceramics (ART) Clay (ART)

Computer Lab (WC) Dance Studio (AC) Genealogy (WC) Gift Shop (ART) Hohokam (AC) Hopi (AC) Kachina Lounge (AC)

Kiva Patio (AC) Kiva Room (AC) Lapidary (ART) Library (WC) Modelers (ART) Mt. Lemmon (CV) Mt. Kimball (CV)

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Navajo (AC) Ocotillo (DO) Pottery (ART) Pusch Ridge (CV) Saguaro (DO) Sewing (ART) Silversmithing (ART)

Stained Glass (ART) Welcome Center 1 (WC) Welcome Center 2 (WC) Welcome Center 3 (WC) Woodworking (ART)

ACTIVITIES (SPONSORED BY SCOV) Concerts, trips, day outings, and so much more are planned year-round for the enjoyment of SCOV residents. To stay informed, visit the members’ website, go to Member Services, and scroll to the Communications Options at the bottom to sign up for the Events email list. You can also find upcoming activities listed on the members’ home page and in every issue of the Tipster magazine.

AQUATIC & FITNESS CENTER (AFC)—917-8067 Enjoy exercise equipment, free weights, racquetball courts, pickleball, aerobics classes, a large spa and lap swimming (see below). For your safety and enjoyment, all AFC users are requested to attend an orientation of the gym equipment prior to using the facility. Stop in the AFC to sign up or call our Recreation and Fitness Coordinator at 917-8073.

Exercise Class Punch Pass $20/10 classes • •

Classes include cardio chair aerobics, Sunrisers, Sweat ‘n Stretch, Water Aerobics, Core and Zumba.

To participate in AFC-sponsored fitness classes, purchase an electronic punch pass online under Fitness. It can also be used for your guests.

There is a drop-in charge if you do not have a punch pass. There are also classes sponsored by various clubs. See the Tipster’s club section for details on these classes.

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Visit www.suncityorovalley.com.

Click on Member Login, then enter your member number and password to sign in.

Select the Fitness Class Reservation & Passes tab.

First time using Punchpass? Create an account. If you already have an account, click Sign In. To schedule a class, choose either Schedule List or Calendar, then select your desired class.

Click on the class name, then click Reserve My Spot.

That’s it — you’re registered!

To Reserve a Lap Lane or Court (Lap Lane, Bocce Court, Pickleball, Pop Tennis, Tennis, etc.)

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Go to www.suncityorovalley.com.

Click Member Login, enter your member number and password, then sign in.

Click the orange Reserve Lap Lanes & Courts button.

On the next screen, select the tab for the activity you'd like to reserve (e.g., Lap Lanes, Pickleball, Tennis, etc.).

Choose a date by clicking directly on it or using the arrows at the top of the calendar.

Scroll down to view available times and click on your preferred time.

Select a reservation length (30 or 60 minutes), then click Save.

You will receive a confirmation email.

Cancellation Policy Only the person who made the reservation can cancel it. Please cancel at least one hour before your scheduled time.

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Go to www.suncityorovalley.com and click Member Login.

Sign in using your member number and password.

Once logged in, you’ll see “Welcome, [Your Name]” at the top.

Click on My Reservations — a list of your current reservations will appear.

To cancel a reservation, click the trash can icon next to it.

When prompted, confirm by clicking Yes or No. You’ll receive an email confirmation once your reservation is canceled.

Using the App Download the mobile app by searching Sun City Oro Valley HOA in the Google Play Store or Apple App Store. Use the same credentials for the app that are used for the website.

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CHANGES TO YOUR HOME Development standards, architectural and aesthetic guidelines, residential inspections, and many compliance requirements are outlined in our governing documents. If you plan to make any exterior alterations, additions, painting, landscaping changes, or other modifications that affect the exterior appearance of your home or property, you must first submit your plans and receive written approval from the Architectural Review Committee (ARC). The ARC meets on the second and fourth Tuesday of each month.

Architectural Coordinator, Katy Mosier—Contact for: • • • • •

Questions regarding your property Anything regarding the document requirements Find the forms on the members website under Member Services, For Your Home How to make changes to be made to the exterior of your home Email or leave a message project@suncityorovalley.com, 520-917-8058

CLUBS There are over 150 clubs in SCOV. The best way to find out about a specific club would be contact the club president or key contact person listed in the Tipster or on the clubs section of the website.

COMMITTEE MEMBERSHIP SCOV has built a strong volunteer committee structure to support the Board of Directors and management in many aspects of community operations. Serving on a committee is a great way to get involved, stay connected, and make a meaningful impact. Apply today and help shape our community!

COMMUNICATIONS We are intentional about keeping you up-to-date on what’s taking place here at SCOV through the following communication outlets: • • • • • •

This Week in SCOV (TWISCOV) – a weekly email letter. It is also posted on all bulletin boards and copies are available in The Views restaurant, Activity Center, Desert Oasis and Catalina Vista The Tipster monthly magazine Board Meetings (4th Thursday of each month) Board and GM Chats (see Board page calendar) The mobile app and website (www.suncityorovalley.com) SCOV Calendar (on the mobile app and website)

COMMUNITY DIRECTORY Our community telephone directory is available on the mobile app and the Members section of the website. You can update your information from My Profile located under Members.

FACILITY ACCESS CARD/KEY FOB A facility access card is required to use the facilities, such as the library, the Aquatic & Fitness Center and the other facilities that are part of the community as well as to participate in any clubs. This card shows your name, address and unit/lot number. These cards are non-transferable. A key fob can be used to gain entrance into the buildings and can be purchased for $10.

FINANCES We are a financially stable community. The community has been aggressively planning for the future through the Asset Reserve program. Its purpose is to provide funds for replacement and repair of capital items. Go to scovaz.com, login and from the Members home page select Financials.

FOUNDATION The Foundation has been created to provide voluntary financial support to meet qualified health, cultural, educational and charitable needs of Southern Arizona, with priority attention to SCOV needs. The creation of the Foundation Fund makes it possible for donors to receive tax deductions for gifts contributed for these purposes. It is the hope of the Foundation Council that there will be an increasing level of giving, sharing and helping, which are powerful elements in the evolving character of our community. See the Tipster for info.

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GIFT SHOP—520-917-8051 The Gift Shop supports the creativity of the artists and crafters of our community by providing an outlet for consignment sales of their art and crafts. It is open to residents and the public. There are many unique items—ceramics, pottery, jewelry, clothing assortment of children’s books and toys, stained glass and more. All items are made by SCOV residents. The quality is outstanding, and prices are just right. The Gift Shop is in the Artisan Center. See the Tipster, page 2, for hours.

GOLF THE VIEWS GOLF CLUB Tee times 520-825-3110 Our beautiful 18-hole course beckons players of all skill levels. Enjoy the sunshine, glimpses of wildlife and, of course, THE VIEWS while taking in a round of golf on this course.

• Annual, monthly & 10-play passes (18 or 9 hole options) • Driving range cards • Individual buckets • Golf lessons • Casual golfer putting & chipping league • Men’s & women’s golf leagues (18 and 9 hole) • A pro shop to suit your golfing needs

LIBRARY Located in the Welcome Center with a large selection of fiction and non-fiction books, books on CDs, DVD videos and children’s books. Bring your facility access card or FOB to check out these items. Magazines and jigsaw puzzles are available on an honor system. See website or Tipster for hours.

LOAN ROOM The loan room is open Tuesdays and Thursdays from 8-9 AM. Provides fold-up beds, equipment for visiting children, medical equipment, cots, etc. It is located at the cart barn and run by volunteers. Items are available free of charge (donations accepted).

Reservations may be made two months in advance.

MEMBERS-ONLY WEB SITE For SCOV residents only. Everything from our governing documents and financials to our vendor list and community directory.

When you purchased your home an email was sent to you with directions on how to sign up for the members only section of the website. You will use these credentials to sign into the members section as well as for the mobile app.

POSSE Our neighborhood watch group of volunteers do night patrols providing security to SCOV seven days a week. For further information call the chair listed in the Tipster.

RESTAURANT —THE VIEWS 520-825-3277, www.theviewsrestaurant.com Open daily for breakfast, lunch, dinner and happy hour every day. Enjoy your dining experience in the restaurant, terrace or patio. Daily lunch and happy hour specials. Live entertainment on weekends. Take out available.

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WANT TO RENT YOUR HOME? 1. Complete application to become a rental. We are limited to 249 units in the Association. Submit to the Administration Office the forms found on our website under Members Services>For Your Home>Rent Your Home.

2. A lease may not be less than 30 days.

3. Your Member’s Facility Access Cards are non-transferable and may only be used by you. You may not give your cards to renters.

4. The Non-Owner Occupied Home form and Age Verification must be completed by the homeowner and returned to our office at least 3 business days prior to your renter’s arrival. Failure to submit the paperwork will result in fines and denying access cards to your renter.

5. There is a $25 renter registration fee which covers two Facility Access cards for the length of the lease. Additional cards will be charged $25/card per month. Each person must have their own card.

6. Administration does not keep rental agreements on file.

RV PARKING FOR GUESTS & FOR YOU Guests bringing an RV into Sun City may park it for no more than six (6) consecutive hours within the community, and never overnight (midnight to 6 am), except in a designated area approved by the Association. To use a designated area, the guest must register and sign a waiver with the Association. Parking in a designated area is limited to 72 hours, and the RV may not be occupied overnight at any time. For residents, see the Owner & Resident Handbook for RV guidelines. For questions or more information, call 520-917-8065.

SUN SHUTTLE DIAL-A-RIDE Sun Shuttle is for Oro Valley residents 62 years of age and older who are transportation dependent and/or eligible to ride under the Americans for Disabilities Act. This is a pre-registered service. Call 520-229-4990.

TIPSTER The monthly publication provides community news, coming events and club activities. It is available free of charge the first of each month. Tipster pickup locations: Activity Center, Welcome Center, Desert Oasis, Catalina Vista the Aquatic & Fitness Center, the pro shop and the restaurant. Also available on the website under News & Info.

TRASH & RECYCLING Republic is SCOV’s waste & recycling provider. Your fees are included in your yearly dues. Bin order forms, FAQs and service days can be found on the website under Members>Member Services>Trash Information.

TOUR OF COMMUNITY Learn about SCOV and all there is to see and do with one of our resident ambassador hosts. To schedule, suncityorovalley.com/contactus.

VENDOR LIST The list is located on our website under Members>Member Services>Vendor List. This is a list of vendors providing services and products. All vendors must provide written proof of license, bonding and insurance and provide three references from within SCOV. They must have no unresolved complaints.

VISTOSO HELPFUL HANDS—520-447-0077 This is a neighbors-helping-SCOV-neighbor organization with caregiver relief, transportation, animal care, handyman services, light housekeeping or yard care, paperwork organization, and short running errands.

WALKING ON THE GOLF COURSE Times vary due to season. Please see the website About Us>Amenities>Golf Course Walking Hours & Tipster for more information. Please be courteous and respectful to any golfers that you meet on the course. They have the right of way. Let them play through. Dogs are allowed, but must be on a six-foot leash, and it is your responsibility to clean up after your pet and keep them under control.

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WEBSITE www.suncityorovalley.com or www.scov.com On the website you will find, but not limited to: • • • • • • • • • • •

Daily SCOV news & events Clubs Facilities & Amenities Aquatic & Fitness Center info Board of Directors meetings, minutes, agendas, packets Financial information Community calendar The Tipster newsletter Post bulletin board items Post rentals Development standards and Master Declaration

WELCOME CENTER ADMINISTRATION Open Monday – Friday 7:30 am – 4:30 pm • • • • •

Pick up facility-use cards and key fobs Arrange for an ambassador tour Change mailing address when leaving or returning Purchase fun SCOV merchandise or a replacement membership cards & fobs ($10) Reserve a room on property tdeuel@suncityorovalley.com, 520-917-8087

Please stop by or call 520-825-3711 with any questions.

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