ONLINE PORTAL QUICK START GUIDE
QUICK START GUIDE - HOW TO REGISTER THE PORTAL CAN BE ACCESSED BY GOING TO THIS ADDRESS https://portal.scudo.co.uk NOT CURRENTLY ACCESSIBLE FROM MOBILE DEVICES
Click on this link to set up your portal access
FILL IN THIS PORTAL REGISTRATION FORM
If you don’t know your Scudo account number please call customer services 0330 124 7290 Please use an email address that you will be happy to receive order acknowledgements and notifications to.
Once complete, click the ‘Register’ button and you will be taken back to the login page.
Note this message, instructing you to confirm your email address.
ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk ONLINE PORTAL - QUICK START GUIDE
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QUICK START GUIDE - HOW TO REGISTER CHECK YOUR EMAILS. YOU SHOULD NOW HAVE RECEIVE THE BELOW. This will be sent to the email you submitted on the registration form.
You will need to confirm your address by clicking on this link before your portal can be activated.
You will be taken to this page on clicking this link
ALLOW UP TO 3 HOURS FOR YOUR PORTAL TO BECOME ACTIVE. (Your portal activation is done by one of our team so can only be activated within office hours) If your account is active, once you log in you will be taken to this main screen.
If you try to login before your portal is activated you will receive this message, please wait a little longer before retrying
REGISTRATION COMPLETE ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk ONLINE PORTAL - QUICK START GUIDE
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QUICK START GUIDE - HOW TO PLACE AN ORDER Click on ‘Place Order’ tab.
Search for a product by name, SKU or type.
You will be able to see if your item is in stock (more than 10 in stock), low in stock (less than 10 in stock), or out of stock.
Set quantity
Click to add to order
Please Note:
You will have this icon next to any items that are out of stock, if you proceed with your order these will be placed on back order. Please contact us if you need to know when you can expect to receive these out of stock items.
Once you have added all your required products click ‘Next’ to move on to the delivery options
ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk ONLINE PORTAL - QUICK START GUIDE
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QUICK START GUIDE - HOW TO PLACE AN ORDER Set a delivery address if different to invoice address.
Set the date you require delivery and any extra delivery instructions e.g. only deliver between 9am and 4pm
Click ‘next’ to move on to order summary page
Check you order details and then click here to place your order
Your order is now created
If you receive the message that your account is ‘on hold’ please contact our accounts department to resolve and then we release your order for processing.
ORDER COMPLETE ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk ONLINE PORTAL - QUICK START GUIDE
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QUICK START GUIDE - OTHER USEFUL PAGES DASHBOARD
AN OVERVIEW OF YOUR ACCOUNT
INVOICES
VIEW YOUR INVOICE HISTORY Toggle between all invoice history and outstanding invoices only with this check box
ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk ONLINE PORTAL - QUICK START GUIDE
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QUICK START GUIDE - OTHER USEFUL PAGES ORDER HISTORY
VIEW YOUR ORDER HISTORY AND MESSAGE US ABOUT ANY ORDER QUERIES
You will be taken to this page
Click on this arrow to see details of this order
Click on this ‘Messages’ tab and submit an enquiry on this particular order. One of our team will get back to you with an answer as soon as possible.
ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk ONLINE PORTAL - QUICK START GUIDE
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QUICK START GUIDE - OTHER USEFUL PAGES STOCK
CHECK ON STOCK AVAILABILITY
Search for a product by name, SKU or type.
You will be able to see if your item is in stock (more than 10 in stock), low in stock (less than 10 in stock), or out of stock.
View product image and details
ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk ONLINE PORTAL - QUICK START GUIDE
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ANY QUESTIONS OR PROBLEMS? Contact portal@scudo.co.uk
ONLINE PORTAL - QUICK START GUIDE
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