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2019 Board of Directors Chairman Stephanie Burns, CAM®, NALP®, CAPS®
Vice-Chairman Stacey Holt, CAM® Secretary/Treasurer Tracey Crowe, CAM® Immediate Past Chairman Andrew Klahn, CAPS®, NALP®, HCCP®, CAM® Managers Representative Gia Suastegui, CAM® Maintenance Representative Ron Koman Supplier Representative JD Wright Management Directors Anne Adams, CAM®, NALP® Melanie Brink, CAM® Chloé Evans Tina Hamor Sully Lemmons, CAM®, CPM® Stephanie Liston, CAM®, CAPS® Katherine Morrow, CAM® Jenn Mulholland Lori Torres, CAM® Dee Wilson Maintenance Directors Diane Mason, CAMT®, CPO® Dale Smith, CAMT®, CPO® Supplier Directors Valerie Hirsbrunner Jennifer McCoy, Esq. Loyd Owen Dwayne Rawls Lacey Smithson, NALP® IREM Representative Richard Wright, CPM® MDHA Representative Norman Deep Legal Advisor M. Wesley Hall President Diane Carter
GNAA News & Events / October 2019
Chairman-Elect Zac Ward, CPM®
Director of Education & Events Ginny Johnson
Statistics Bobbi Turner, ARM® Marketing Design Specialist Vickilynn Diaz Member Services Jenny McWhorter Active Past Chairmen Mary Bradley Brad Cather, CPM®, HCCP®, SHCM® Kirby Davis Faye Ellis, CPM® Diana English Andy Gass, ARM® Barbara Haynes Shelley James, CAM®, CAPS®, CPM® Tammy Lee, CAM® Chari Lewis, CAM®, CAPS®, CPM® Stacy L. Molen, CAM® Nancy Morris Linda Page, CPM®, ARM® Ellen Parker Susan Sherfield, CPM® Lisa Swick, CAPS® Rita Wilkinson, CPM®, ARM® Joyce Wolfe
It’s the Law Get the Notice Just Right 2020 Board Nominees See who is running for board positions Meet the Nominees Get to the know the candidates
Vice President Scott Meert
Finance Connie Morris
Now Featuring Urban Housing Solutions
Legal Seminar Lessons In Law 2019 Election Night Boo & Bling 2019 Gala Fire & Ice Education Schedule Invest in your future! Low Income Housing Tax Credit Seminar Fundamental and advanced training in LIHTC Compliance NextGen Bruncheon Level Up Your Multifamily Career October Networking Opportunities Managers, Maintenance, Election Night New Members Welcome! Calendar Something special noted on the calendar
About the Cover Urban Housing Solutions L-R: Al, Music City Removal; Peggy, Urban Housing Solutions; Dwayne, Wheeler, Inc.; Karen, Chris, Yolanda & Shereece, Urban Housing Solutions; Mike, Music City Removal
Thank you to our sponsors: Music City Removal and Wheeler, Inc. Cover photo by Penny Rawls Photography
Hall & Associates M. Wesley Hall III
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Urban Housing Solutions What makes Urban Housing Solutions (UHS) different? We’re an agency on a mission to provide as much affordable housing as we can. We are a 28-year-old nonprofit organization that tries to fill some of the unique housing gaps that exist in Nashville. We are part “housing developer,” part “property manager,” and part “social worker.” We currently own 33 properties that comprise 1,400 apartments across Davidson County. Four hundred of our units are occupied by people who were previously homeless, and another 150 apartments serve people with special housing needs (deaf, disabled, or extremely poor). Our social service staff of seven provides these individuals with supportive services and connections to care that help them live independently. The rest of the units are occupied by working Nashvillians – healthcare, construction, hospitality workers, and their families – who simply need an affordable place to live near work. From the very beginning, Urban Housing has created new forms of housing for Nashville. This started when we purchased an old, dilapidated motel on Murfreesboro Road, rehabbed it and offered the first permanent housing opportunity for homeless individuals in the state of Tennessee. It took nine banks to finance the acquisition and rehab because the project seemed so risky, but we prevailed and helped 170 previously homeless people off
the street and into apartments. We continue to operate this property today, allowing our neighbors to live in stable, supportive housing as they get back on their feet. Our next projects created housing for people living with HIV/AIDS (another first in Tennessee) and those beset by mental illness. For many years, UHS combined federal and state grants with loans to buy distressed properties, rehab them, and rent them to people with very low incomes. However, with the growing intensity of the affordable housing shortage in our city, we have ramped up our acquisition and construction of new affordable housing in recent years. In the past, our properties provided no more than 20 units – now we’re able to create as many as 275 new units in a single project! Using tax credit programs and grants from Nashville’s Barnes Housing Trust Fund for nonprofit housing developers, we have been able to add over 400 apartments to our portfolio over the last two years. We plan to add another 400 units over the next three years. Our staff is as unique as our housing portfolio. When we add property managers and leasing staff, we look for compassionate people who want to make a difference. We have divinity school graduates, social work majors, and previous residents working in our property management and administrative divisions. Our staff works for more than a paycheck – they work because they want to help. We are constantly on the lookout for properties where we can preserve “islands” of affordable housing in areas where rents are skyrocketing. For example, we own six properties in the popular East Nashville neighborhood, and our rents remain below $500 per month – roughly $1,000 below the average. So if any of you reading this story have a property you are ready to sell and want to help “save a little space” for all Nashvillians, give UHS a chance to make you an offer!
It’s the Law
Get the Notice Just Right Recent court decisions have relevance to cases in the Greater Nashville area. In one of those cases, the landlord delivered a non-payment notice to the tenant that included several months of rent and late fees, as well as administrative fees and attorney’s fees contractually due from the tenant. Some months’ rents were incorrectly included in the notice, and all the amounts demanded were lumped into one total balance. After the case was appealed through their courts, the ultimate finding was that even though there was as a non-payment breach of the lease, the notice was defective because of the confusing and incorrect amounts provided to the tenant. The language found in Tennessee’s Uniform Residential Landlord Tenant Act could lead to a similar result under the same circumstances. Even though your lease very likely does not require advance notice regarding non-payment of rent, if a notice is given, it should not cause the tenant to be confused. Our statute regarding notices based on violent or dangerous behavior requires that the notice “specifically detail the violation which has been committed and shall be effective only from the date of receipt of the notice by the tenant.” A notice of termination for any other reason has similar requirements: “the landlord may deliver a written notice to the tenant specifying the acts and omissions constituting the breach.” Whether the lease violation is for non-payment, violent or dangerous behavior, or other non-monetary breaches, the notice should provide enough detail that the tenant cannot assert that they don’t understand the basis for termination. The notice must be clear and correct. Also remember that notice periods are not the same.
by Nathan C. Lybarger, Law Office of Hall & Associates
Whatever the basis of the notice, its delivery is almost as important as its contents. Indicate on the face of the notice how and when the notice is being delivered: to the tenant’s door, certified mail, first-class mail. Sending a copy of the notice via email is a good way of making sure the tenant receives the notice, but email cannot substitute for a legally required written notice. But wait, you’re not in the eviction business, you’re in the tenant retention business. The first notice you send doesn’t need to be a legal termination notice. A friendly but stern notice that late charges have become due, or a gentle reminder of property policies and procedures is a good way to encourage tenant compliance while also establishing a foundation if legal notice becomes necessary. If notice of termination of tenancy does become necessary, remember that statutory requirements are absolute, especially as they apply to landlords seeking eviction. Those requirements include State and Federal regulations, avoidance of Fair Housing liabilities, VAWA rights, and other pitfalls. Evidentiary concerns must also be considered. Your case will be required to be presented in accordance with the Court’s rules of evidence. Before sending a termination notice, verify that you have sufficient, admissible, and reliable evidence to support the basis for termination. If going to court is a possibility, get your attorney involved early to prevent unwanted delays and “get the notice just right.”
Join the Greater Nashville Apartment Association for
Lessons In Law $149 per attendee
Friday, October 11, 2019 • 8:30 am - 4:30 pm
The Clubhouse at Gaylord Springs – Upper Level • 8 Springhouse Lane, Nashville, TN 37214
Approved for six (6) CECs
Angelita E. Fisher
Law Office of Hall & Associates
Law Office of Hall & Associates
Law Office of Jennifer McCoy
Law Office of Jennifer McCoy
The Hill Law Firm
The Hill Law Firm
Schulman, LeRoy & Bennett, P.C.
Law Office of Angelita E. Fisher
Thank you 2019 GNAA Education Sponsors! Brookside Properties | Elmington Property Management | Ferguson Facilities Supply | FirstCall Claims | Freeman Webb Companies | Law Office of Hall & Associates Law Office of Jennifer McCoy | L.I.C.R.A - Nashville | Lighthouse Property Management | Lincoln Property Company | Universal Media Group | Valet Living | Wheeler, Inc.
Register at www.gnaa.org or email to firstname.lastname@example.org. No Refunds. No Cancellations. (Must be paid in advance of event.)
2020 Board Nominees Executive Officers
The following nominees are running unopposed: chairman – Zac Ward, Freeman Webb Companies chairman-elect – Stacey Holt, Fortress Grove vice chairman – Tracey Crowe, Ashton Brook
Please choose only one (1) nominee.
Stephanie Liston, Lighthouse Property Management Stacy Molen, Fogelman Properties
Five (5) positions will be filled for a 3-year term Brigitte Byron, Brookside Properties Malcolm Eller, The Retreat at Arden Village Katherine Morrow, Greenhaven and The Grove at Shadow Green Wes Schmitz, Aertson Midtown Gia Suastegui, The Blue Note Alice Ward, Oakwell Farms Annette Waterman, The Canvas
One (1) position to be filled for a 3-year term Jill Krantz, AMI Construction Monica Lyons, Baytree Landscape Contractors Loyd Owen, Bug Solutions
One (1) position to be filled for a 1-year term Meredith Dixon, The Grove Whitworth
One (1) position to be filled for a 1-year term DJ Arbogast, The Liberty Group Ashtyn Barker, SRP Contractors Tyler Ellis, Sherwin Williams Paint JD Wright, Universal Media Group, LLC
One (1) position to be filled for a 1-year term Rusty Guilliams, RAM Partners, LLC Ron Koman, Lighthouse Property Management Emir Skopljak, Lincoln Property Company
Meet the Nominees Nominees for Secretary/Treasurer Stephanie Liston
I have served on the GNAA Board, co-chaired two committees, and currently chair the News and Events magazine. There are certain professional milestones I am particularly proud of – I have graduated the Leadership Lyceum program and hold both my CAM and CAPS certifications. I lead my team by example, attending countless committees, as well as education courses, encouraging everyone I meet to join the GNAA and actively participate. I care about my commitment to our organization and its members. I would be honored to be your next Secretary/Treasurer!
Stacy Molen, CAM
I am a seasoned multifamily executive, leader and strategist. I specialize in motivating on-site teams to perform at higher levels, leading to an overall improvement in the financial performance of all my assets. My involvement with the Greater Nashville Apartment Association has afforded me the opportunity to collaborate with others within the multifamily industry. During my years of service on the Board of Directors and Executive Committee, I have worked with the Association to provide extensive resources to our members and establish best practices within our field.
Nominees for Management Director Brigitte Byron, CAM
I am a Regional Property Manager with Brookside Properties, Inc. I have over 17 years of experience within the property management industry. I’ve been highly active with the Greater Nashville Apartment Association for over 10 years, and completed Leadership Lyceum in 2018. I have a passion for training and love giving back to my community. I believe in living life with integrity and compassion.
Malcolm Eller, CAM
I have been in the Nashville market since spring of 2014., beginning my career here with Matrix Residential at 23 Hundred in Berry Hill. Since then I have managed Artisan on 18th and Park Central for Matrix Residential. I then started with RAM Partners at City View Apartments and I am now currently managing The Retreat at Arden Village in Columbia, TN. I currently am serving on two committees for GNAA, the Statistics Committee and the Community Service Committee. I attend as many events as I can and I actively encourage my team to participate in any and all GNAA events. I hope for a long future in the Nashville area and within the GNAA.
Katherine Morrow, CAM
Katherine Morrow, CAM is the Business Manager of Greenhaven and Grove at Shadow Green with Lincoln Property Company. Katherine has served on the GNAA Board of Directors for the past two years and currently co-chairs the NextGen Committee. She is enrolled in the Leadership Lyceum program and is slated to finish by the end of the year. After graduating from the University of Tennessee, she moved straight to Nashville and began her career in the multifamily industry, over 11 years ago. When she’s not at work or attending GNAA events, you can find her spending time with her friends and family or relaxing with her puppy, Nelly.
As a Leadership Lyceum candidate, it’s been an extreme honor to get to know so many of you through the GNAA. It’s refreshing to see such a great group of people doing such extraordinary things! I enjoy having a voice that can encourage the next generation, while honoring those who have shaped this organization. It’s imperative that as our city grows, the GNAA and its members grow as well. This expansion holds tremendous self-growth and career opportunities for everyone. Buckingham Companies, as well as the companies I’ve had the honor to work for in the past, have allowed me to seize these opportunities each day. I enjoy sharing my experiences and lessons learned, in an effort to enrich the lives of my team and of those around me. I believe we are only as strong as our weakest member, and with that comes a great responsibility for encouragement, involvement, and leadership. I’m honored to have been nominated and would greatly appreciate your vote. Don’t Just Guess…Vote For Wes! #lifeofweston
My name is Gia Suastegui and I have been part of the apartment industry for several years. I started my career being part of the GNAA office and then I transitioned to on-site. I would love the opportunity to keep serving this amazing institution now as a Manager Director and I continue bringing new ideas to the table. Vote Gia for Manager Director!
I began my career in Property Management in 1988. Yes, I remember when paper ledgers and carbon paper were used and when the first computers entered our business. (Anyone else remember DOS and those huge floppy disks we used as backup?) I have always been a huge continued on p. 10
supporter of GNAA. I firmly believe you are only as good as the people you are working with! I received both my CAM and CAPS designations through GNAA. I am currently completing my Leadership Lyceum as a 2019 candidate. I have also supported my current and previous staff members in receiving designations with three CPOs and four NALPs. Two of the NALPs are now Assistant Managers; one is a Property Manager; two also received the Professional Leasing Award at the GNNA banquet (back-to-back). I have also had two staff members complete the Leadership Lyceum program. I would greatly appreciate your vote for Management Director!
My name is Annette Waterman and I have been a member of the GNAA for the last five years of my career. I’m an active Leadership Lyceum Candidate, and serve on the Legislative, News & Events and NextGen Committees. Through the GNAA, I have acquired my CAM and have participated in numerous educational courses and events. I’m currently a Property Manager for Lighthouse Property Management at The Canvas, located in East Nashville. During my time with Lighthouse, I have assisted in three property acquisitions, two property sells, and three renovation properties. Outside of work, my enjoyments include antiquing, being a mom, wine, and food. My involvement with the GNAA is one of the favorite parts of my job. It is an organization that I am proud to be part of and proud to represent. I hope you will help me continue my journey by electing me as one of your 2020 Management Directors!
Nominees for Supplier Director Jill Krantz
Jill Krantz started with AMI Construction, Inc. on June 4, 2018 and attended her first GNAA event on June 6, 2018. Jill currently serves on the Membership, Community Service, Gala, Awards, Trade Show, Apartment Tour, Directory, Statistics, Golf, News & Events, and Education Committees. Jill is hard at work in the Association from making welcome and statistics calls, to organizing the Community Service basket for the Golf Tournament, and delivering badges to communities for the Trade Show attendees – just a few of the ways Jill is striving to make a difference in the GNAA. “Where there’s a JILL, there’s a WAY!” Vote Jill KrantzSupplier Director
Monica has been very active with the Apartment Association for over 10 years and has worked in the multifamily industry for 12 years, starting as a leasing agent and climbing the ladder all the way to Regional Manager/ Regional Renovations Project Manager. She has been a Branch Manager with Baytree Landscape Contractors for almost two years. She has also participated in the Community Service and Trade Show Committees for the past several years. Baytree Landscape helps support the GNAA by sponsoring multiple events over the past two years such as the Trade Show, Managers and Maintenance Luncheons, Golf Tournaments and Maintenance Mania. “I am very passionate about family, the multi-family industry and customers. If elected, I think I will bring to the table a different perspective, seeing that I have been on the management side in multiple positions and the supplier side of the multifamily world in Nashville.”
I am the Senior Division Manager for Bug Solutions. Our company serves over 450 apartment communities, providing each one professional pest control service. I have been an active member of the GNAA for the past nine years and continue to be active at meetings and events. It has been a honor to serve on the GNAA board as Supplier Director for the past three years. I am excited and honored to have been nominated to run for another three-year term and I look forward to continuing to represent you on behalf of the GNAA. #voteforloyd #GNAA #supplierdirector
Nominees for Managers Representative Meredith Dixon
Meredith Dixon currently serves as the Assistant Property Manager at The Grove Whitworth Apartments. Shortly after graduating from Belmont University with a Bachelor’s of Business Administration in 2009, she started her career in the multifamily industry where she was hired as a Leasing Associate at The Grove. Meredith was promoted to Senior Leasing Manager in 2014 and was then promoted to Assistant Property Manager in 2015. Meredith has been an active member of the GNAA for many years. She has previously served on the Statistics Committee and is currently an active member of the NextGen and Apartment Tour Committees. Meredith received her NALP designation in 2015 and is currently a candidate in the Leadership Lyceum Program. She has recently been nominated as Assistant Manager Professional of the Year for the second year in a row and hopes to continue her involvement within the GNAA for many years to come. continued on p. 11
Nominees for Supplier Representative DJ Arbogast
DJ Arbogast has been a dedicated member of the Greater Nashville Apartment Association for the last three years. In the past he has been a member of the Community Service Committee and is a current member of the NextGen Committee. DJ is the Senior Staffing Coordinator at The Liberty Group, where he has been employed for the last three years. He is an enthusiastic, resourceful HR leader skilled in building strong working relationships with internal clients, staffing partners, and candidates alike. DJ directed teams in employee relations and engagement, compensation, payroll, benefits, safety, training, and full life-cycle recruitment. The Liberty Group has been recognized for innovative recruiting practices, streamlining processes, and HR programs management. They have a successful track record for recruiting across a broad spectrum of positions in telecommunications, finance, IT, engineering, clerical, healthcare, and legal. DJ is very excited to be nominated for the 2020 GNAA Board of Directors as the Supplier Representative. He will be a dedicated member of the Board and hopes to bring new and fresh ideas.
Ashtyn Barker currently serves as the Business Development Manager at SRP Contractors. After graduating from Middle Tennessee State University in 2012, Ashtyn began her career in sales and marketing. She joined SRP Contractors in early 2018 and immediately became an active member of the GNAA. Last year, Ashtyn actively served on the Membership, Statistics, and Trade Show Committees and is currently on the Golf, Trade Show, and NextGen Committees. For the second year in a row, Ashtyn was nominated for Supplier Professional of the Year. She plans to continue her involvement and support of the GNAA for many years to come!
Tyler Ellis has worked with Sherwin-Williams for 13 years in the Middle Tennessee area. Tyler has worked his way up from Assistant Store Manager to Manager, and for the last six years he has been the multifamily sales representative. He has been a long-time member of the Statistics Committee and actively attends other GNAA functions throughout the year. Tyler strives to help everyone he comes in contact with, consistently networking with suppliers and management professionals. Please support him for 2020 Supplier Representative.
JD is the CEO and Co-Founder of Universal Media Group, Inc. JD brings more than 15 years of experience in the Multifamily and Construction industries. JD currently serves on the Greater Nashville Apartment Association Board of Directors as the Suppliers Representative. He serves on the Board of Directors for the Property Managment Association of Clarksvile. He also is on the National Apartment Association Education Institute Faculty.
Nominees for Maintenance Representative Rusty Guilliams
My name is Rusty Guilliams, CPO, CAMTll. I am running for Maintenance Representative. I have been active in the GNAA for quite a while and active on the Maintenance Committee and the Statistics Committee. I try to always volunteer my time to help the GNAA and attend the various events. I currently am the Maintenance Director for Ram Partners at Waterford Crossings where I oversee daily operations of 614 units. I would really appreciate your vote to represent the Greater Nashville maintenance personnel.
As the current Maintenance Representative, I have been active with the planning of the maintenance luncheons and recruiting new and exciting speakers. I am also on the News & Events Committee and have been working hard to encourage others to join the GNAA. I would be honored to be retained as next year’s Maintenance Representative.
My name is Emir Skopljak. I’m originally from Bosnia and Herzegovina but moved to the USA in January of 2011. I’m married and have two boys. In June of 2011, I started in the business as a groundskeeper and the goal was to be Service Manager in three years. With the drive and work ethic I had, I accomplished that in less than two years, and since then I have been running the show on many different properties from 200+ to 600+ units. Currently, I’m working for Lincoln Property Company and have been with the company for six years. In my career, I have worked on older garden-style properties, newer garden-style properties, and mid-rise buildings. I’ve done everything from rehabs to a new construction. Between 2014 and 2016, I was a multi-site Service Manager over four different properties. I’m EPA, CPO, and CAMT certified. Also, I’m a certified training associate within the company and mentor to several new team members. I’m a person who lives by goals and always doing everything I can to reach them.
Apartment Tour - “The Music City M
Diane, GNAA; Charlie, Continental Properties; Ginny, GNAA
Skip, Venue at Cool Springs; Michelle, Verandas at Sam Ridley; Lauren, Brentwood Downs; Jason, Acklen West End; Sharon, Verandas at Sam Ridley
Jordan & Susan, Freeman Webb
Kennedy, Law Office of Jennifer McCoy; Jeremy, RAM Partners; Malcolm, The Retreat at Arden Village
Anne & Mary, Arlington Properties
Annette, The Canvas; Gia, The Blue Note
Catie, Waller Lansden, Dortch & Davis
Nick, Pye-Barker; Jill, AMI Construction; Andrew, Fogelman Properties
Destiny, Aubrey & Josie, Gazebo
Ashtyn, SRP Contractors; Kennedy, Law Office of Jenni DJ, The Liberty Group; Maria, The Anson; Leilani, Vint Blackman; Melanie, The Monroe
Taking time out for lunch
Tammy, High 5 Residential; Lauralee, CORT
Shout out to Anne & Mela
Let BREEZY blast it with the blue
BREEZY PowerWash LLC LICENSED • CERTIFIED • INSURED
Stephanie & Hannah, NTS Development
ifer McCoy; tage
Mark, Real Floors; Ashtyn, SRP Contractors
Dee, Freeman Webb; Amber, Park at Hermitage
Andy, R3 Contractors
Heading to the next stop!
this year’s Apartment Tour chairs, anie
Brittany, The Grove Richland; Bridget, Contractors Inc.
Carly, Crystal & Tabitha, S&S Management
Rachel, Brentwood Downs; Lori, Charlotte Midtown; Amber, Park at Hermitage; Kari, Charlotte Midtown
The Grove teams did a great job hosting!
Wrapping it up
Call BREEZY, It’s That Easy!
EXPERIENCE YOU CAN
THANK YOU DIAMOND SPONSOR
Summit Roofing P L AT I N U M S P O N S O R
L.I.C.R.A. â€“ Nashville GOLD SPONSORS
G R E AT E R N A S H V I L L E
A PA R T M E N T A S S O C I AT I O N
2 0 1 9 AWA R D S G A L A S AT U R D AY, N O V E M B E R 1 6 , 2 0 1 9 MUSIC CITY CENTER
Karl Dean Ballroom | 201 5th Avenue South, Nashville, TN 37203 5 : 0 0 C O C K TA I L R E C E P T I O N | 6 : 0 0 D I N N E R BLACK TIE OPTIONAL
Individual Tickets $110 | Reserved Table (Seats 10) $1,300 TO RESERVE A ROOM AT THE OMNI HOTEL VISIT HTTPS://BIT.LY/30X2KF6 BEFORE OCTOBER 16 TO RECEIVE THE DISCOUNTED BLOCK RATE.
AT&T CSC ServiceWorks, Inc. Lincoln Property Company Signal 88 Timberland Partners Volunteer Properties Windsor Redevelopment Corporation F AV O R S P O N S O R
Law Office of Hall & Associates PHOTO BOOTH SPONSOR
American Painting and Renovations RED CARPET SPOTLIGHT SPONSOR
Ferguson Facilities Supply H O T C H O C O L AT E BAR SPONSOR
Freeman Webb Companies #gnaagala
2020 EDUCATION SCHEDULE $749 MEMBER INVESTMENT
National Apartment Leasing Professional* (NALP®) Kitty Barry - CLK Managment
8:30a – 5:00p
Certification for Apartment Maintenance Technician (CAMT®) Paul Rhodes - NAAEI Faculty
$899 MEMBER INVESTMENT
February 11-14 & 18-21
8:00a – 4:00p
$199 MEMBER INVESTMENT
Train the Trainer (6 CECs)
Susan Sherfield - Mercy Housing ASSISTANT MANAGER
8:00a – 4:00p
Connie Sue Cantrella
March 5 & 6
8:30a – 5:00p
March 26 8:00a – 4:00p
MEMBER INVESTMENT: MANAGER
Shane Gates - Chadwell Supply
Register by 1/31 Register by 2/29 Register after 3/1
Through the Eyes of an Asset Manager (3 CECs)
$299 $325 $349
Trying to decide which class is right for you? Our attendee recommendations are located in the color bars.
$450 MEMBER INVESTMENT
Certified Pool Operator (CPO®) Education Conference (6 CECs)
9:30a – 12:30p
Thank you 2020 GNAA Education Sponsors! Brookside Properties Bug Solutions
$199 MEMBER INVESTMENT
Elmington Property Management
$159 MEMBER INVESTMENT
Ferguson Facilities Supply
Class: April 23 & Testing: April 28
9:00a – 5:00p
All Things Leasing (6 CECs)
John Sons - Burlington Capital Group
9:00a – 4:00p
$159 MEMBER INVESTMENT
HVAC/Advanced Fundamentals & Troubleshooting (6 CECs) Jim Fox - HVAC Tech Line
9:00a – 4:00p
$199 MEMBER INVESTMENT
Shane Gates - Chadwell Supply
Class: May 21 & Testing: May 26
9:00a – 5:00p
$159 MEMBER INVESTMENT
HVAC Repair for Beginners (6 CECs) Jim Fox - HVAC Tech Line
9:00a – 4:00p
Budget Boot Camp (3 CECs) Susan Sherfield - Mercy Housing ASSISTANT MANAGER
$950 MEMBER INVESTMENT
September 14-18 ASSISTANT MANAGER
$199 MEMBER INVESTMENT
Low Income Housing Tax Credit Seminar LEASING
9:00a – 4:00p
Legal Conference (6 CECs) LEASING
9:00a – 12:00p
Certified Apartment Manager (CAM®) LEASING
9:00a – 5:00p MAINTENANCE
$300 (Test $175 extra) MEMBER INVESTMENT October 21-22
9:00a – 5:00p
Freeman Webb Companies Law Office of Hall & Associates Law Office of Jennifer McCoy L.I.C.R.A Nashville Lighthouse Property Management Lincoln Property Company Universal Media Group Valet Living Wheeler, Inc.
*Non-Members of GNAA should call 615.365.3047 for non-member pricing. Scholarships available for CAM®, CPO®, and NALP® certication courses.
August Managers & Maintenance Luncheon Highlights
Stephanie, Lighthouse Properties; Huston, Signal 88 Security
Tashiana, Wyndchase Bellevue; Al, Music City Removal
Ryan, Oakwell Farms; Monica, Baytree Landscape
Scott, Nashville Plywood; Emir, The Flats at Walden Grove
Sunshine, Watermark Restoration; Joe, Riverchase
Lori, Charlotte Midtown; Josh, A-1 Concrete Leveling
Jeff, Reliable Roofing; Diane, Vertis Green Hills
Packing them in at our Managers Luncheon!
Congratulations to our CAM Scholarship Winner! Dalton Pittman, NALP Leasing Manager Rivertop Apartments ANDY KING 1350 W. College St. Murfreesboro, TN 37129
615-933-7255 5800 River Road Nashville, TN 37209 RivertopApartments.Com
Low Income Housing Tax Credit Seminar Fundamental and Advanced Training in LIHTC compliance
Wednesday, October 23rd
Thursday, October 24th:
Fundamentals of LIHTC Compliance: 9 am - 5 pm (Lunch Provided)
Advanced Training: 9 am - 1 pm Optional HCCP testing: 1 pm - 5 pm
Location both days: GNAA Education & Training Room
Members $300 per person
Karen Graham, HCCP, CPM
Optional HCCP testing: additional $175 *HCCP Exam not included in class price, Students may elect to attend only the first day of Instruction, however the cost will not be reduced. No refunds or cancellations permitted. 12 Continuing Education Credits for both courses
Thank You 2019 Education Sponsors!
Brookside Properties • Elmington Property Management • Ferguson Facilities Supply • First Call Freeman Webb Companies • Law Office of Hall & Associates Law Office of Jennifer McCoy • L.I.C.R.A - Nashville • Lighthouse Property Management • Lincoln Property Company Universal Media Group • Valet Living • Wheeler, Inc.
Level-Up Your Multifamily Career
BRUNCHEON All GNAA members are invited!
50 ON LY
October 29, 2019 | 10am-Noon at GNAA Headquarters
Learn from this panel of multifamily professionals! Submit your questions in advance!
Listen as an esteemed panel of multifamly professionals share their journey. They started from the bottom and will share things you won’t find in an ordinary advice book.
INDULGE In a delicious brunch
EXPERIENCE The opportunity to network with other industry professionals Ben Brewer
Connie Sue Centrella
President Elmington Capital Group
VP Affordable Housing Elmington Property MGMT
Consultant Recreational Water Facilities
President High 5 Residential
CMO Giarratana Management, LLC
Reservations are REQUIRED. Space is limited so sign up TODAY! Register online at www.gnaa.org or RSVP by phone: (615) 365-3047 or email: email@example.com.
THANK YOU 2019 NEXTGEN SPONSORS!
BCJ Building Services Law Office of Hall & Associates SRP Contractors Wright Construction
Ryan, Creative Concrete; Christian, SRP Contractors
JD, UMG; Penny, Penny Rawls Photography; Dwayne, Wheeler, Inc.; Stacy, Fogelman Properties
Jill, AMI Construction; Linda, Star Distributing
Andy, R3 Contractors; Gia, The Blue Note
Brittany, Darrin & Meredith, The Groves (Richland & Whitworth)
Amy, Valet Living; John, American Paint
Jenn, Lincoln Property Company; Andy, Sharp Line Painting
DJ, The Liberty Group; Kennedy, Law Office of Jennifer McCoy; Taylor, The Liberty Group
Stacy, Fogelman Properties; Anita, Brittany, Stephanie, Darrin & Meredith, NTS Development
Scott, GNAA; Ryan, ICU Security
Gia, The Blue Note; Dwayne, Wheeler, Inc.
Sean, Bug Solutions; Jo, Data One International
Tracey, Ashton Brook; Chris, The Cleo; Jessica, Eastside Heights; Jenn, Lincoln Property Company; Bridget, The Cleo
Jenn & Julie, Lincoln Property Company
Scott, GNAA; Tracey, Ashton Brook
New Members GNAA’s Upcoming
Networking Opportunities Managers Luncheon October 9, 2019
GNAA Offices @ 12:00 pm
Meet Our 2020 Board of Director Candidates Thank you to our sponsors! A-1 Concrete Leveling, Breezy PowerWash, The Hill Law Firm, Impact Trash, Music City Removal, Reliable Roofing
Maintenance Luncheon October 16, 2019
Hermitage Smorgasbord @ 12:00 pm
Give Those Bugs the Boot! Speaker: Loyd Owen, Bug Solutions
Thank you to our sponsors! BMS/CAT, Bug Solutions, L.I.C.R.A. – Nashville, Sharp Lines Painting, Watermark Restoration, Wright Construction
Boo & Bling
October 17, 2019 Hermitage Golf Course
2020 Board Elections Thank you to our sponsors! CORT, Floors First, L.I.C.R.A. - Nashville, SRP Contractors, Watermark Restoration, Xfinity Communities
Hope to see you at one of these great events!
Thrive HOCL, LLC Kristin Porter 501 5th Ave. S., Apt. 622 • Nashville, TN 37115 417-860-5322 • firstname.lastname@example.org Referred by: Self
Kenect Nashville Rajen Shastri 1815 Division St. • Nashville, TN 37203 420 apartment homes 312-508-5571 • email@example.com Akara Partners, LLC Referred by: NAA Sterling at Stonecrest Laura Heringlake 400 Great Circle Dr. • Smyrna, TN 37167 615-708-2059 • firstname.lastname@example.org 264 apartment homes The Southern Group Referred by: State Lease Program
Brighthouse Green Cleaning, LLC Jason Adkins 5115 Maryland Way, Suite 205 • Brentwood, TN 37027 615-568-9339 • email@example.com Janitorial/cleaning Referred by: Jason Tilley, Acklen West End Koncept Design Studio 675 Seminole Ave, Suite T-06 Atlanta, GA 30307 404-888-0198 • firstname.lastname@example.org Marketing, branding, logo development, signage, promos Referred by: Chloé Evans, ICON in the Gulch Knock Kristin Kofmehl 1455 NW Leary Way #200 • Seattle, WA 98107 404-915-1551 • email@example.com Multifamily CRM, marketing & prospect journey & communication tools Powerhouse Retail Services, LLC Chad Habegger 812 S. Crowley Rd., Suite A • Crowley, TX 76036 817-297-8575 ª firstname.lastname@example.org Facilities maintenance; exterior & interior services Referred by: GNAA Royal Cup Coffee Sarah Mynatt 384 Mason Rd. • LaVergne, TN 37086 615-967-6380 • email@example.com Coffee & Breakroom Supplies Referred by: Keith Steel, Herring Technologies Vivint Smart Home Vivian Metzer 3401 N. Ashton Blvd. • Lehi, UT 84043 678-612-8094 • firstname.lastname@example.org Smart home technology Referred by: Previous member
CONSTRUCTION AND REPAIR SERVICE, INC. Locally Owned and Operated Since 1990 Commercial • Industrial • Residential Free inspection, consultation and recommendation w w w. r e l i a b l e r o o f i n g . n e t
Nashville: 615-333-3653 Fax: 615-333-6245 Murfreesboro: 615-895-7042
399 Haywood Lane Nashville, TN 37211
Eddie M. Patterson, Owner
s in Expert and bs bathtu ops rt e t n u co ation restor
3 year warranty
Before you get going on your remodel, Get A Grip. Call us today!
NATURAL DOG PARK PRODUCTS
GymsForDogs.com sales@GymsForDogs.com 800-931-1562
Tuesday Wednesday Thursday
News & Events Committee*
Suppliers Luncheon Hermitage House 11:30am
Membership Mornings 8:30am
Leadership Learning Closing Session*
Trade Show Committee*
Springhouse Golf Club 8:30am - 4:30pm
Gala Committee* 4pm
Board of Directors Meeting* 9am
Hermitage Golf Course 6-9pm
Education Committee* Hermitage House 10am 12pm Leadership Lyceum Class & Reception*
Invitation Only 4pm
Invitation Only, 12pm
Low Income Housing Tax Credit Seminar* 9am
NextGen Bruncheon* 10am
Low Income Housing Tax Credit Seminar* 9am
Community Service Halloween Committee* 9:30am Membership Committee*
*at GNAA office
. . . a company for all your property needs.
F U L L SE RV I C E R E STO R ATI O N CO M PANY Fire • Wa te r • Win d • Sm o ke D a ma g e • Mo l d Re me d i a ti on B io - H az a r d Wa s te C l e a n u p / D i s p o s a l as well a s Tur n K e y S e r vi ce s fo r yo u r e ve r yd ay n e eds.
3283 FRANKLIN LIMESTONE ROAD • NASHVILLE, TN 37217
PRSRT STD U.S. Postage
Nashville, TN Permit No. 380 Two International Plaza, Suite 201 Nashville, TN 37217 615-365-3047 â€¢ fax 615-365-3571 www.nashvilleaptasn.org