February 2021 News & Events

OWNER VISIT Prep Course 3 CEC’s Member Cost - $99.00

March 31, 2021 GNAA Office

OWNERS PROSPECTIVE – WHAT THEY LOOK AT CHECK LIST – MAKE YOUR LIST AND CHECK IT TWICE GETTING YOUR PROPERTY SITE READY FINANCIALS – THE BIG PICTURE TRICKS OF THE TRADE COURSE INSTRUCTOR: KITTY BARRY, CLK MANAGEMENT THANK YOU 2021 GNAA EDUCATION SPONSORS:

Brookside Properties • Bug Solutions • Elmington Property Management • Freeman Webb Companies • Law Office of Hall & Associates Law Office of Jennifer McCoy • Lighthouse Property • Lincoln Property Company • Multifamily Utility Company • Signal 88 Security The Hill Law Firm • The Liberty Group • Universal Media Group Inc. • Valet Living • Wheeler, Inc. • Yardi Register at www.gnaa.org or email to ginnyjohnson@gnaa.org. NO REFUNDS. NO CANCELLATIONS. (MUST BE PAID IN ADVANCE OF EVENT.)

G R E AT E R N A S H V I L L E A PA R T M E N T A S S O C I AT I O N | 2 I N T E R N AT I O N A L P L A Z A D R I V E , S U I T E 2 0 1 | N A S H V I L L E , T N 3 7 2 1 7

CHAIRMAN Stacey Holt, CAM CHAIRMAN ELECT Tracey Crowe, CAM VICE CHAIRMAN Stephanie Liston, CAM, CAPS SECRETARY/TREASURER Jenn Mulholland, CAM IMMEDIATE PAST CHAIRMAN Zac Ward, CPM MANAGERS REPRESENTATIVE Meredith Dixon, CALP SUPPLIERS REPRESENTATIVE Tyler Ellis, CAS MAINTENANCE REPRESENTATIVE Rusty Guilliams, CAMT, CPO MANAGEMENT DIRECTORS Anne Adams, CAM, CALP Brigitte Byron, CAM Tina Hamor Sully Lemmons, CAM, CPM Katherine Morrow, CAM Wes Schmitz John Sons, CALP Giovanna Suastegui, CAM Alice Ward, CAM, CAPS Dee Wilson SUPPLIER DIRECTORS Jill Krantz, CAS Jennifer McCoy, Esq. Loyd Owen, CAS Dwayne Rawls, CAS Lacey Smithson, CALP MAINTENANCE DIRECTORS Diane Mason, CAMT, CPO Jeremy Byrd, CAMT, CPO IREM LIAISON Richard Wright MDHA LIAISON Norman Deep LEGAL ADVISOR M. Wesley Hall PRESIDENT Victoria Tobin DIRECTOR OF EDUCATION & EVENTS Ginny Johnson COMMUNICATIONS MANAGER Taryn Hill STATISTICS Bobbi Turner, ARM® MEMBER SERVICES Jenny McWhorter FINANCE MANAGER Courtney Helms ACTIVE PAST CHAIRMEN Mary Bradley Stephanie Burns, CAPS®, CAM®, NALP® Brad Cather, CPM®, HCCP®, SHCM®, COS® Kirby Davis Faye Ellis, CPM® Diana English Andy Gass, ARM® Barbara Haynes Shelley James, CAM®, CAPS®, CPM® Andrew Klahn, CAM®, CAPS®, NALP® Tammy Lee, CAM® Chari Lewis CAM®, CAPS®, CPM® Stacy L. Molen, CAM® Nancy Morris Linda Page, CPM®, ARM® Ellen Parker Susan Sherfield, CPM® Lisa Swick, CAPS® Rita Wilkinson, CPM®, ARM® Joyce Wolfe

CONTENTS GREATER NASHVILLE APARTMENT ASSOCIATION NEWS & EVENTS

FEATURES

05 06 09

Suppliers Getting a Return on Investment at GNAA

Now Featuring CLK Multifamily Management

It’s the Law When Will the Eviction Process Return to Normal?

ASSOCIATION NEWS

02 04 08 13 14 15 17 18 19 20

Owner Visit Prep Course Getting your property site ready

February Supplier Luncheon Turning Obstacles Into Opportunities in the New Year

CPO Course Get your pool and spa training program designation

Head Shot Happy Hour Update your photo and mingle with GNAA’s future leaders

The Art of Collections Presented by Jennifer McCoy

February Managers Luncheon Fall in Love with GNAA Committees

Calendar Stay up to date

HVAC Certification Course Prepare for the EPA test

FEBRUARY 2021

2021 BOARD OF DIRECTORS

February Maintenance Luncheon The Dangers of Heroin and Fentanyl

New Members Welcome!

ABOUT THE COVER CLK Multifamily Management

Thank you to our sponsor: HD Supply

@gnaatn

Come join us for February’s Suppliers Luncheon Friday, February 5th • 11:30 am At The Hermitage House

S E L C A T S B O G N I S N E R I U T T I N U T R O P P O O T R IN A E Y W E N E H T N I Presented by

Kevin Lauthern

of Lewis Letterworks

REGISTER ONLINE AT WWW.GNAA.ORG OR RSVP BY PHONE: 615.365.3047, BY FAX: 615.365.3571, OR BY EMAIL: GINNYJOHNSON@GNAA.ORG. PLEASE NOTE THAT RESERVATIONS NOT CANCELLED WITHIN THREE WORKING DAYS OF THE EVENT WILL BE BILLED $35 TO YOUR ACCOUNT IF YOU DO NOT ATTEND.

4

Greater Nashville Apartment Association

SUPPLIERS

Getting a Return on Investment at GNAA

by Tyler Ellis I am excited to serve as your 2021 Supplier Representative and look forward to helping our supplier members get the most from your membership.

should reach out to new faces and welcome them. You never know how that relationship might blossom in the future.

My experience with the Greater Nashville Apartment Association goes back to 2013 when I transitioned into a sales role with my company. At first, I knew no one and would come and go at meetings with minimal interactions. Then I started picking up on the tips of active members and that’s when things really began to happen. Here is a summary of tips on Getting a Return on Investment at GNAA. I’m not talking about a monetary investment, but investment of our most precious asset – time.

Sponsorships

Committees These are by far the most valuable use of your money, because they have no monetary costs. GNAA has 17 different committees, so finding one that suits your interest is easy. My personal favorite is Statistics, which on the surface may seem lame. However, this is where all the details regarding new apartments, apartment sales and rates are reported. Another great thing about committees is if you find one that isn’t your cup of tea, just try another.

Luncheons Get there early and stay late. Networking is your key to success and you will find the opportunities exist before and after luncheons. Sit with a stranger. If you are new, this won’t be difficult; however, experienced members

News & Events

GNAA offers a wide variety of sponsorship opportunities.

The monthly News & Events magazine offers ads starting at only $99, so it can be a very cost-effective way to build your brand. The Directory is the lifeline for many communities. The Buyers Guide “Yellow Pages” is a valuable resource for our on-site teams. Sponsoring luncheons allows you to speak in front of a room of prospects and clients to get immediate awareness of you and your company.

Education Accredited education courses can further your industry knowledge while giving plenty of opportunity to meet and network with current and future leaders. Certification courses such as CAM, CAS, CAMT and others can give you instant credibility in your next interview or selling situation.

To sum it up best, just start showing up regularly and early. Get out of your comfort zone. Set a goal for each meeting you attend. Meet someone new, introduce someone you know to someone they would like to know, thank a customer, thank a staff member.

This can be the year we all hoped last year would be!

“With a little help from my friends,” at GNAA it will be.

5

NOW FEATURING

CLK Multifamily Properties

Delivering Growth Through Smart Investments and Active Management CLK owns and operates a regionally diverse, multi-state portfolio of multi-family with an emphasis on well performing and expanding U.S. submarkets.

In the multi-family space, there is no substitute for on-the-ground experience and market knowledge. Our experts are adept at identifying and evaluating opportunities, structuring transactions and efficient, comprehensive execution throughout the investment lifecycle.

Our current portfolio consists of a diverse group of multi-family assets in various locations across the United States, with particular emphasis on well-located cities in growing submarkets in the Midwest, South, Southwest and MidAtlantic. Our local portfolio includes five communities in Clarksville and one community in Nashville.

Ashford Place is a beautiful community located near the heart of Clarksville and offers 248 units of one, two and three bedroom styles.

Unit amenities include fully-equipped kitchens, large closets, and balconies/patios. Ashford Place offers amenities including a fitness facility, business center/coffee bar, swimming pool, playground, a picnic area, tennis courts and this year will be adding a large pet exercise park.

Bradford Woods located in Nashville is country living with city convenience. One, Ashford Place two, three and four bedroom styles are available within the 312 units with great community amenities including a business center, gym, picnic areas, playground and a swimming pool. This year Bradford Woods will be adding a large outdoor play/exercise area for the children that includes a picnic area.

Bradford Woods

Independence Place offers four spacious floor plan options with flexible lease terms with 228 units. This community offers a convenient location across from Gate 3 at Fort Campbell.

Independence Place offers amenities including a saltwater swimming pool, tanning bed, gym, business center, coffee bar, gaming room, club room with activities area, a picnic area, basketball/volleyball courts and this year will be adding a large pet exercise park. continued on p. 7 Independence Place

6

Greater Nashville Apartment Association

NOW FEATURING Paddock Place/The Oaks at Paddock Place offers energy efficient homes only minutes away from downtown Clarksville, Fort Campbell, and Interstate 24.

One, two and three bedroom styles are available at the properties with a total of 368 units. The properties offer amenities including a gym, business center/ coffee bar, swimming pool, a picnic area and a large pet exercise park. This year the property will be adding an outdoor play/exercise park for the children and two picnic areas.

Paddock Place

Renaissance at Peachers Mill is located within 8 miles from Fort Campbell in a growing area of Clarksville. The property has 216 units offering one, two and three bedroom styles. The community offers an exciting list of amenities including garages, a resort-style pool with an kitchen and lounging areas, movie theater, a large outdoor activity area, gym and much more!

We combine a commitment to excellence with over twenty years of property management expertise in order to ensure superior quality in all aspects of our multi-family business.

Renaissance at Peachers Mill

File Name: Value_Prop_Vertical_Ad_MFA.indd • Trim: 7.5"w x 4.75"h • Bleed: 0.50"

YOUR SINGLE-SOURCE MRO SUPPLIER HD Supply is committed to getting you what you need, where and when you need it.

We offer: • Free, next-day delivery* • More than 100,000 products • HD Supply Solutions™ App for ordering anywhere • Custom-made products, including doors, cabinets, window coverings, and more • Professional certification and training • Property improvement and renovation services

*On most orders to most areas. © 2020 HDS IP Holding, LLC. All Rights Reserved. For our terms and conditions, visit hdsupplysolutions.com/terms.

News & Events

7

CPO

®Certified Pool-Spa Operator® Training Program

The World’s Most Recognized Pool and Spa Training Program Designation provided by the National Swimming Pool Foundation Member Investment

Thank You 2021 GNAA Education Sponsors!

$450

Non-Member Investment

$585

Brookside Properties Bug Solutions Elmington Property Management Freeman Webb Company Law Office of Hall & Associates

Thursday, March 4th and Friday, March 5th, 2021 8:30 am - 5:00 pm • Located at the GNAA Office All books included. Students will need to bring pens, notepad and calculator.

The program requires an open book written exam.

The exam is a pass or fail test.

CPO® certification is a five-year certification and is transferable from state to state.

For more information on the CPO®, visit www.nspf.com.

Lighthouse Property Lincoln Property Company Multifamily Utility Company Signal 88 Security The Hill Law Firm The Liberty Group

Space is limited! Register today!

Register online at gnaa.org or call Ginny Johnson at 615.365.3047 No refunds or cancellations. Must be paid in advance.

Greater Nashville Apartment Association, Inc.

Law Office of Jennifer McCoy

Universal Media Group, Inc. Valet Living Wheeler, Inc. Yardi

Two International Plaza, Suite 201, Nashville, TN 372171 | p: 615.365.3047 | www.gnaa.org

8

Greater Nashville Apartment Association

IT’S THE LAW

When Will the Eviction Process Return to Normal?

by Nathan Lybarger The latest round of administrative orders from the federal, state and local levels has effectively stopped any evictions through March 31, 2021, across the State of Tennessee. We remain hopeful that some level of normalcy will return on April 1, 2021; however, that is not guaranteed.

At the local level, the Presiding Judge of the Davidson County General Sessions Court filed an order on December 4, 2020 that reduced the number of civil cases that could be set on the Court’s dockets from 75 to 25 – that’s two courtrooms with a maximum of 25 cases each per day. This order took effect on December 7, 2020 and indicates that it will be in effect for ninety (90) days unless rescinded or extended by another order.

At the state level, the Tennessee Supreme Court reinstated its previous order on January 15, 2021 and suspended all in-person civil proceedings through March 31, 2021. A few General Sessions Courts have considered using video appearances to hear a limited number of cases. Those counties are a small minority.

The Davidson County General Sessions Court has made no apparent effort to accommodate cases in this way.

At the federal level, Congress passed and President Trump signed a massive COVID-19 relief bill on December 22, 2020 that extended the term of the CDC

NATHAN LYBARGER

Hall & Associates

News & Events

Order through January 31, 2021. The term of this order was extended again by the new CDC Director and is now set to expire on March 31, 2021.

Where does this leave landlords? The backlog of cases across the state continues to grow. Middle Tennessee General Sessions Courts are managing this backlog in a variety of ways. For example, at the time of this writing, the next available court dates in Davidson County General Sessions Courts are in late April and early May. If you have a resident who must be evicted, it’s imperative that you file your case as soon as possible to reserve your place on these limited dockets.

Part of the federal relief bill that was passed in December included $25 billion in rental assistance.

These funds have gradually made their way from the federal government and are now being disbursed through state and local organizations to residents in need. This rental assistance may be sufficient in some instances to resolve a past due balance, eliminating the need for an eviction. However, if the resident does not cooperate with the rental assistance agency, or doesn’t qualify for assistance, we remain in line to get into the courthouse.

Finally, while President Biden’s American Rescue Plan indicates an intent to support an additional $25 billion in rental assistance funds, it also includes an extension to eviction moratoria through September 30, 2021.

The NAA has released a statement in response to the President’s plan. NAA also recently announced that the annual Advocate conference will be held virtually.

Information regarding the annual round of congressional visits is forthcoming, but no doubt the conference will provide detailed updates on any proposed relief packages and NAA’s efforts in shaping that legislation.

9

Law Office

Hall & Associates M. Wesley Hall III

Nathan C. Lybarger Matt Schulenberg LandlordAdvocate® Landlord Advocate® 223 Madison Street • Suite 212 • Madison, TN 37115

6 1 5 . 8 6 8 . 4 1 0 1 • Fa x 6 1 5 . 8 6 8 . 3 8 9 3

Call or email us today to get a free quote on your next window replacement project.

615-625-2277

marketing@windowcityinc.com www.WINDOWCITYINC.com @windowcityofficial

10

Greater Nashville Apartment Association

GREATER NASHVILLE MSA MULTIFAMILY HOUSING

Highest Rent (avg) Downtown Nashville

SNAPSHOT Q4 2020

$1,902

FULL REPORT AVAILABLE AT GNAA.ORG

$1,015 lowest Rent (avg) dickson

16,817

UNITS UNDER CONSTRUCTION

6,544 apartments

26.14%

29.46% INCREASE FROM

Q4 2019

delivered q4 2020

INCREASE FROM

Bobbi Turner, Statistics Specialist BobbiTurner@gnaa.org

Q4 2019

1.22 % INCREASE from Q4 2019

$1,326

AVERAGE RENT

42 COMMUNITIES HAVE SOLD YEAR-TO-DATE, REPRESENTING 9,120 WITH AN AVERAGE PER UNIT PRICE of $181,524. THIS IS A 4.04% INCREASE per unit OVER Q4 2019.

92.05% AVERAGE OCCUPANCY (19 ZONES IN MSA)

2.14% DECREASE OVER Q4 2019

COMMITTEE HIGHLIGHTS

Membership Committee

Communications Committee

Community Service Committee

News & Events Committee

12

Greater Nashville Apartment Association

The GNAA NextGen committee is sponsoring a head shot event open to all members. Come update your photo and spend some quality time mingling with GNAA’s future leaders!

Head Shot Happy Hour

Thursday, May 6, 2021

1 head shot is complimentary and

5:00 pm until 8:00 pm

for purchase. Attendance is

The Shay Apartments – 9 City Place Nashville A Special Thanks to Our NextGen Sponsors:

Carter-Haston Real Estate Services, Inc. Law Office of Hall & Associates ACS Commercial Roofing

News & Events

additional photos are available

complimentary. Reservations are REQUIRED. Space is limited so sign up now! For more details and to register online, visit www.gnaa.org or email ginnyjohnson@gnaa.org. First come, first served. NO-SHOWS WILL BE CHARGED $15.

13

Please join us for

THE ART OF

Collections Presented by

Jennifer McCoy The Law Office of Jennifer McCoy

Tuesday, March 16, 2021 • 9:00 am - 12:30 pm At the GNAA Office • $99 • Approved for 3 CEC’s Thank You 2021 GNAA Education Sponsors Brookside Properties I Bug Solutions I Elmington Property Management I Freeman Webb Companies I Law Office of Hall & Associates Law Office of Jennifer Mc Coy I Lighthouse Property I Lincoln Property Company I Multifamily Utility Company Signal 88 Security I The Hill Law Firm I The Liberty Group I Universal Media Group Inc. I Valet Living I Wheeler, Inc. I Yardi Register at www.gnaa.org or email to ginnyjohnson@gnaa.org. NO REFUNDS. NO CANCELLATIONS. (MUST BE PAID IN ADVANCE OF EVENT.)

G R E AT E R N A S H V I L L E A PA R T M E N T A S S O C I AT I O N | 2 I N T E R N AT I O N A L P L A Z A D R I V E , S U I T E 2 0 1 | N A S H V I L L E , T N 3 7 2 1 7

14

Greater Nashville Apartment Association

Fall in Love

With GNAA Committees Committee chairs will be speaking virtually on behalf of their committees to encourage participation.

Come join us for February’s

Virtual Managers Luncheon Wednesday, February 10th • 12:00 pm Two International Plaza Dr. Suite 201, Nashville, TN 37217 P: (615) 365-3047 News & Events

SF: (615) 365-3571

WWW.GNAA.ORG 15

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16

Greater Nashville Apartment Association

Hey Go-Getters!

It’s referral time!!!

For every referral you send, you will receive $25.00

and an additional $25.00 (per referral) is added to the GNAA Grand Prize Pot.

Whoever has the most referrals at the end of the year wins the cash prize!

Sunday

Monday

1

Tuesday Wednesday Thursday

2

News & Events Committee*

3

4

FEBRUARY

Saturday

5

6

12

13

19

20

26

27

Supplier Luncheon Hermitage House 11:30am

9am

Valentine’s Day

Friday

CAPS Orientation* 10am

7

Legislative Committee*

8

CAPS Session 1*

9

10am - 2pm

9am

10

Virtual Managers Meeting*

Directory Committee*

Apartment Tour Committee*

TAA Board of Directors*

12pm

9am

14

Presidents Day

15

16

CAPS Session 2* 10am - 2pm

17

Education Committee* 9am

23

10am - 2pm

Membership Committee* 9am

Board of Directors Photos

18

NextGen Committee* 9am

Hermitage House, 12pm

CAPS Session 3*

9am

GNAA Office

Maintenance Luncheon

22

9am

Statistics Committee*

10:30am

Communications Committee*10am

21

11

24

Golf Committee* 10:30am

25

Board of Directors* 9am

Maintenance Committee* 10am

28

*held via Zoom

News & Events

17

Member Investment

$199

Per person Includes updated HVAC information Non-Member $385

INSTRUCTOR: Shane Gates, Chadwell Supply

Thursday, April 1st, 2021 • 9:00 am - 5:00 pm GNAA Education and Training Room

Thursday, April 1st, 2021– All-Day Course Instruction Monday, April 5th, 2021 – Practice Test & Certification Test begin at 9 am

This seminar will prepare students for the EPA test.

The exam will be given during the class. The HVAC certification is a lifetime certification.

Students are encouraged to study the HVAC certification manual before the class.

Manuals are now available at the GNAA offices and can be picked up before class.

SPACE IS LIMITED. REGISTRATION IS REQUIRED. REGISTER AT WWW.GNAA.ORG, FAX FORM TO 615.365.3571, OR EMAIL TO GINNYJOHNSON@GNAA.ORG. NO REFUNDS. NO CANCELLATIONS. (MUST BE PAID IN ADVANCE OF EVENT.)

THANK YOU 2021 GNAA EDUCATION SPONSORS: Brookside Properties • Bug Solutions • Elmington Property Management • Freeman Webb Companies • Law Office of Hall & Associates Law Office of Jennifer McCoy • Lighthouse Property • Lincoln Property Company • Multifamily Utility Company • Signal 88 Security The Hill Law Firm • The Liberty Group • Universal Media Group Inc. • Valet Living • Wheeler, Inc. • Yardi

Greater Nashville Apartment Association | 2 International Plaza Drive, Suite 201 | Nashville, TN 37217 p: 615.365.3047 | f: 615.365.3571 | www.gnaa.org 18

Greater Nashville Apartment Association

f o s r e g n a D The l y n a T n e f d n a n i o r He PRESENTED BY

ERICK BROCKMAN

LEBANON POLICE DEPARTMENT

Please join us for the

FEBRUARY MAINTENANCE LUNCHEON Wednesday, February 17th at the Hermitage House A Special Thanks to our Sponsors: Floors First Nashville • L.I.C.R.A. Nashville • Nashville Plywood Tolleson’s • Music City Removal • Vavia Nashville SPACE IS LIMITED! SIGN UP TODAY. Register online at gnaa.org | call or email Ginny Johnson at 615.365.3047 | ginnyjohnson@gnaa.org Greater Nashville Apartment Association | 2 International Plaza, Suite 201 | Nashville, TN 37217 p: 615.365.3047 | f: 615.365.3571 | www.gnaa.org

NEW MEMBERS Apartment Communities 2010 West End Joseph Opalensky 2010 West End Ave. Nashville, TN 37203 358 apartment homes 239-470-4315 jopalensky@ca-ventures.com CA Management Services Admiral Place Billi Jo Suiter 301 Ligion St. Shelbyville, TN 37160 58 apartment homes 931-536-3002 manager@admiralplace.net Nex Gen Management, LLC Hidden Creek Billi Jo Suiter 300 Neeley Shelbyville, TN 37160 60 apartment homes manager@hiddencreekapartments.com Nex Gen Management, LLC Lofts at Gateway Commons Justin Bryan 2130 Medical Center Pkwy.

Murfreesboro, TN 37129 204 apartment homes manager@loftsgatewaycommons.com MMC Properties

20

Sohana Stephanie Petersen 311 W. Trinity Ln. Nashville, TN 37207 125 apartment homes info@parasolmanagement.com Parasol Property Management, LLC Village Old Fort Justin Bryan 2911 Middle Tennessee Blvd.

Murfreesboro, TN 37130 144 apartment homes manager@villageoldfort.com

Suppliers Aqua Services Bryan Goldsby 23360 Hwy. 431 Guntersville, AL 35976 256-582-9101 www.asilakemanagement.com bryang@aquaservicesinc.com Herbicide treatments, fountains, aerators, stocking fish, liming jobs, herbicide purchases Crown Paving, LLC Jessica Blackburn 2349 Industrial Ct. Greenbrier, TN 37073 615-270-2401 Jessica@crownpave.com Asphalt paving, milling, sealcoating, striping, concrete

Old South Landscaping Jason Underwood 4009 Copeland Dr. Nashville, TN 37215 615-463-2584 www.oldsouthlandscaping.com jason@oldsouthlandscaping.com Lawn maintenance, landscaping, irrigation, hardscaping, turf, arbor, drainage Precision Pro Wash Brian Richardson PO Box 123 Cadiz, KY 42211 931-320-9920 www.precisionprowash.com brian@precisionprowash.com Exterior cleaning TIS Insurance Services, Inc. Carter Thomas 1900 N. Winston Rd. Knoxville, TN 37919 865-824-6944 www.tisins.com cthomas@tisins.com Commercial, personal & life insurance, employee benefits

Greater Nashville Apartment Association