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Be at the center of it all

New name. Sunny locale. The NAA Education Conference & Exposition has been renamed to Apartmentalize! It’s the same dynamic event, but with a new name that captures the energy and innovation of our industry. Join us to Apartmentalize and immerse yourself in the very latest insights, strategies and trends. It’s where bright ideas happen. • • • •

Powerhouse speakers that will inspire Robust education for every level Networking with more than 9,500 industry players 500+ leading suppliers, solutions and services

Register by April 13 and save $275. Bring your team for even bigger savings.


June 13–16, 2018 San Diego

2018 Board of Directors Chairman Andrew Klahn, CAPS®, NALP®, HCCP®, CAM®

Vice-Chairman Zac Ward, CPM® Secretary/Treasurer Stacey Holt, CAM® Immediate Past Chairman Lisa Swick, CAPS® Managers Representative Katherine Morrow, CAM® Maintenance Representative Dale Smith, CAMT®, CPO® Associates Representative Valerie Hirsbrunner, CAM® Management Directors Anne Adams, CAM®, NALP® Kitty Barry, NAAEI-AIT® Brigitte Byron, CAM® Tracey Crowe Tina Hamor Sully Lemmons Bret Marchbanks, CAM® Stephanie Liston Melanie Schlachter, CAM® Lori Torres, CAM® Maintenance Directors John Johnson, CAMT®, CPO® Diane Mason, CAMT®, CPO® Associate Directors Jack Abernathy, CAS® Jill Carpenter, CAS® Jennifer McCoy, Esq. Loyd Owen Lacey Smithson, NALP® MDHA Representative Norman Deep Legal Advisor M. Wesley Hall

GNAA News & Events / March 2018


Chairman-Elect Stephanie Burns, CAM®, NALP®, CAPS®

President Diane Carter Director of Education & Events Ginny Johnson Director of Communications & Marketing Scott Meert Finance Connie Morris Statistics Bobbi Turner, ARM® Member Services Lori Ladnier Active Past Chairmen Mary Bradley Brad Cather, CPM®, HCCP®, SHCM® Kirby Davis Faye Ellis, CPM® Diana English Andy Gass, ARM® Barbara Haynes Shelley James, CAM®, CAPS®, CPM® Tammy Lee, CAM® Chari Lewis, CAM®, CAPS®, CPM® Stacy L. Molen, CAM® Harold Morris, CPM® Nancy Morris Linda Page, CPM®, ARM® Ellen Parker Judy Rose, CPM® Susan Sherfield, CPM® Rita Wilkinson, CPM®, ARM® Joyce Wolfe

Features 5



Online Market Survey Reports Using the GIS System TAA Update State of the State Feature 2018 Education Conference

Association News 6










St. Patrick’s Day Mixer Join us at Frisky Frogs! Maintenance Mania Gear Up! Educational Opportunity CAM Course 2018 GNAA Presidential Golf Scramble Who’s ready to golf? March Networking Opportunities St. Patty’s Mixer, Managers & Maintenance Luncheons Educational Opportunity HVAC Courses New Members Welcome! Beautification Awards Register your community today! Celebrating 50 Years of GNAA Reprint from The Tennessean from 1976 Calendar Something Special Noted on the Calendar

About the Cover 2018 Education Sponsors Brookside Properties, Elmington Property Management, Ferguson Facilities Supply, First Call, Freeman Webb Companies, Langley & Taylor Pool Corporation, Law Office of Hall & Associates, Law Office of Jennifer McCoy, L.I.C.R.A.-Nashville, Lighthouse Property Management, Lincoln Property Management, Valet Living, Wheeler, Inc. Cover photo by Penny Rawls Photography


Online Market Survey Reports Using the GIS System

As of January 1, every GNAA member has access to one of our most beneficial services – the statistical data that we collect on our apartment communities. For years, this data was available only via a subscription and was only in print format. Last year, we made the leap to a real-time, on-demand GIS system, and this year we are proud to announce this is one of your GNAA member benefits. The Market Survey/GIS system is a great tool for all members to utilize in their business planning. For our apartment and management members, you can see how your community stacks up with others in your area, whether you are looking at rents or amenities. For our associate members, you can plan out your prospects by pulling up communities in a given area to see which ones would be more open to your services based on the information you see there. All of this in an “on-demand” website that adjusts to display on your desktop, tablet or smart phone. Accessing the system is simple. Sign on to the GNAA website using your username and password. If you are an approved GNAA member, you will just go to the Statistics tab and click on the GNAA GIS System menu item. If you would like a quick tutorial on the system before viewing, go to the Statistics tab and click on GIS Overview. Should you have any issues or questions about the system, feel free to call the GNAA office at 615-365-3047 and ask for Bobbi or Scott. We hope you enjoy using the new and improved statistics system!

Getahn Ward, a business reporter with The Tennessean, passed away last year. He was a friend of GNAA, sharing our Market Survey in his column, and gave GNAA a credible voice as an authority in the multifamily industry. We are happy to have donated $500 to a scholarship fund in his name at TSU. If you would like to donate online, visit



Reservations are REQUIRED. No cancellations.

Thursday, March 8 5:30pm to 8:00pm

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TAA Update

State of the State Governor Bill Haslam delivered his final State of the State address Monday, January 29, 2018 to a packed joint session of the Tennessee General Assembly. The speech outlined a laundry list of accomplishments and statistics from the past seven years. For many observers Haslam’s tenure represents one of the most prosperous operations of state government in recent memory. His dedication to a prudent budget process, substantial education accomplishments, and adopting policies to improve the business climate are worthy of cheers. Governor Haslam mentioned a number of crucial policies he implemented in partnership with the business community. These priorities and reforms have been game changers in helping Tennessee’s economic growth and include: • Comprehensive Tort Reform • Comprehensive Workers’ Compensation Reform – Rates 40% below prior to reforms • IMPROVE Act – Focused on improving our infrastructure system and Single Sales Factor for Tennessee manufacturers. • Tennessee Manufacturing – Haslam noted that for each manufacturing job there are 3 to 4 other jobs that come with them, justifying his focus on recruiting and expanding manufacturing. • TN ECD restructured focusing on FastTrack grants instead of tax credits; Business Facility magazine ranking us #1 and Tennessee #1 in Foreign Direct Investment

• Workforce and Education – Establishing Drive to 55 / Tennessee Promise / Tennessee Reconnect to enhance our workforce. • $1.5 billion in new dollars to K-12 education includes $500 million for teachers’ salaries • $578 million in tax cuts, partnering with General Assembly establishing Tennessee as one of the lowest personal tax states in nation for individuals. Governor Haslam’s final budget proposal calls for more than $200 million in new state funding for K-12 education, $128 million in job growth investments and $30 million in previously disclosed dollars to address the opioid epidemic. Haslam also noted his 2018 priorities which are three major focus areas: • Tennessee Together – $30 million initiative to end the opioid crisis in Tennessee through prevention, treatment and law enforcement. • Complete to Compete – Workforce and Education Initiative promoting college completion through scholarship incentives and structured scheduling • Juvenile Justice Reform – Adopting responsible reforms to Tennessee’s juvenile justice system The governor said, should the budget be approved, state government will have grown at a rate of 2 percent per year on average while he’s been in office. “It has helped us be able to cut taxes, lower our debt and raise the amount of money in our savings account,” he said. The Haslam Administration released a website, TENNESSEE WILL LEAD, that articulates the challenge that the Governor issued in his speech, as he politely challenges the legislators (and his successor) to continue the work to move Tennessee forward.

by Catie Lane Bailey Senior Policy Advisor/Attorney, Waller


Gear UP for Join us Friday, April 27, 2018!

Sign up online at or call us at 615.365.3047.

Presenting Sponsor

Event Schedule

Title Sponsor

• Registration and Practice: 11:00 a.m. • Competition Begins: 12:00 p.m. • Awards to follow competition OTHER LOCAL SPONSORS INCLUDE:


Al Menah Shriners Center 1354 Brick Church Pike Nashville, TN 37207


Competition: $25 per person Cheer on Your Team: $20 per person

American Painting and Restoration • Artisent Floors • Bug Solutions • Chadwell Supply • Contractors, Inc. Elite Flooring • Ferguson Facilities Supply • KayCan • Law Office of Hall & Associates • L.I.C.R.A. - Nashville Lincoln Property Company • Maintenance Supply Headquarters • PPG Paints •RAM Partners • R3 Contractors Real Floors, Inc. •RiteRug Flooring • Wheeler, Inc. • Wright Construction Company


Invest in your career! CERTIFIED APARTMENT MANAGER Earning your CAM allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals. Presented by:

You’ll learn about: 24-28, 2018 September

Cost: $899 • Occupancy rates

• Contractors and vendors

• Comprehensive marketing plans

• Recruitment, hiring, orientation, and training of high-caliber employees

• Sales team management and product readiness

Sign up today at! If you’re a community

• Equitable treatment of current and potential residents

manager or experienced

• Resident retention and the maintenance of a positive company image

recommend this course!

• Consistent and ongoing resident communication

8 GNAA assistant manager we

• Systematic employee evaluation • Employment regulations and record keeping • Analysis of the property’s financial operations with corrective actions for underperformance

Who’s Ready to Golf?

Presidential Scramble FRIDAY, MAY 18

Chances are when you received this month’s News & Events we were experiencing one of two possible Tennessee winter days: It was either snowing or 70 degrees. You never know what a March day in the Greater Nashville area will bring. By the middle of May, however, we should be looking pretty good – just in time for the 2018 GNAA golf scramble! This year’s theme is the Presidential Scramble. We are on a new course at the Hermitage Golf Course, the President’s Reserve, so why not take the opportunity to dress up as your favorite president? It is sure to be a fun day for all as we take on one of Middle Tennessee’s most challenging courses. You may even see a sheep or two, as they are known to roam the fairways. The golf outing is Friday, May 18 with registration starting at 6:30 a.m. and the shotgun start at 8:00 a.m. Register your foursome for only $160 each and get green fees, cart, range balls, two-putt rule, use of practice facility one hour prior to event, one toss, one putting ticket, team pictures and lunch. There are also a number of prize holes, including hole-in-one, closest to the pin, longest drive, straightest drive and longest putt. A big thank you goes out to our title sponsor, Sherwin Williams Paint and Flooring, as well as all the other sponsors who make this event possible. We could not do this without you all! Visit to register or email Ginny at to get your team signed up. Looking forward to seeing you on the links!


March’s GNAA


Summer Nights... Coming Soon!


Call us today!

(615) 244-9008

St. Patrick’s Day Mixer March 8, 2018

Frisky Frogs @ 5:30 pm

Managers Luncheon March 14, 2018

GNAA Offices @ 12:00 pm

Dangerous Waters! Flooding & Foundation Failures

Are you in need of a REPLACEMENT while your leasing agent is on vacation? Are you in the PROCESS OF HIRING and find yourself short-handed? Is your leasing agent OUT OF THE OFFICE due to sickness or a long-term leave?

Speaker: Barry Westbrook, DocAir


Thank you to our sponsors!

We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area.

DocAir The Hill Law Firm Music City Removal Reliable Roofing USS - United Structural Systems

Maintenance Luncheon March 21, 2018

Hermitage Smorgasbord @ 12:00 pm

Maintenance Mania!




We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and profitably during this time. Short or Long Term Temporary Placement Permanent Full Time Placement • Shopping Services 100% Satisfaction Guaranteed


fax 399-0888

Monday-Friday 9-6 DEE HARDING Owner

Speaker: Sherry Stewart, HD Supply

Thank you to our sponsors! Get A Grip HD Supply Langley and Taylor Pool L.I.C.R.A. - Nashville Reliable Roofing USS - United Structural Systems


Congratulations, Jeremy Byrd with RAM Partners, on winning the CPO® Scholarship for 2018! Jeremy is an active participant with GNAA and can be seen at many of our events. Well-deserved recognition for him!

Educational Opportunities Get maintenance ready for the upcoming summer heat by sending them to our wide array of HVAC educational classes. We have one in March and two in May – check out the short descriptions below and visit if you would like to register.

HVAC Hands-on Training: Low Voltage, Electrical Controls & Diagrams Date: March 8 Time: 9:00am to 5:00pm Get some hands-on experience dealing with electrical issues that trouble HVAC units. Jim Fox walks the attendees through some common problems and solutions – all worth 6 continuing education credit hours for those with certifications who require this education. Member cost for this class is $135.

HVAC/EPA Certification Date: May 17 Time: 9:00am to 5:00pm Update your HVAC knowledge with the latest information and prepare you or your maintenance staff for the HVAC EPA test. This certification is a lifetime certification and will help you better understand the issues that may arise with HVAC systems at your communities. This class fills up fast so don’t delay in signing up! Manuals for this class will soon be available at the GNAA office. Member cost is $145.

HVAC Hands-on Training: Refrigerant Charging and Troubleshooting Date: May 31 Time: 9:00am to 5:00pm One of the best opportunities to learn is through hands-on training, as you work on actual problems you will face at your property. This is our latest HVAC training, focused on charging and overall troubleshooting. Class attendees get 6 hours of continuing education credits and the member cost is $135.

Thank you 2018 Education Sponsors! Brookside Properties • Elmington Property Management • Ferguson Facilities Supply First Call • Freeman Webb Companies • Langley & Taylor Pool Corporation Law Office of Hall & Associates • Law Office of Jennifer McCoy L.I.C.R.A - Nashville • Lighthouse Property Management Lincoln Property Company • Valet Living • Wheeler, Inc.


New Members Management Companies

Bridge Property Management, LLC Ken Metz 111 E. Sego Lily Dr., Suite 400 Salt Lake City, UT 84070 801-716-5409 FAX 801-290-3729 Referred by: Acquired new properties that were already members Capstone Multifamily Group Shea Taylor 3307 Fairmont Dr. Nashville, TN 37203 704-861-6114 FAX 704-868-3137 Referred by: Acquired new properties that were already members Progress Residential Property Manager, LLC Russell Robinson 2525 Perimeter Place Dr., Suite 118 Nashville, TN 37214 615-395-3113 Referred by: Prior knowledge of GNAA Smith & Jones, LLC Brent Smith 326 Welch Rd. Nashville, TN 37211 865-250-1358 Referred by: Previous GNAA member with a different company Urban Housing Solutions Rusty Lawrence 822 Woodland St. Nashville, TN 37216 615-726-2696 FAX 615-726-3794 Referred by: Rusty Lawrence, Urban Housing Solutions


Apartment Communities

The Blue Note Annette Waterman 305 Millwood Dr. Nashville, TN 37211 615-864-8025 Lighthouse Property Management Referred by: Lighthouse Property Management

BMB Commercial, LLC Trisha Brown 4217 Princeton Oak Ln. Murfreesboro, TN 37129 931-260-2435 Trisha: 931-220-0345 Commercial construction Referred by: Tony Crawford, R3 Contractors

McMinnville Arms Mindy Johnson 932 Old Smithville Rd. McMinnville, TN 37110 100 apartment homes 931-473-8353 Seldin Company Referred by: CCA Development

Door Stop Service Malcolm Sheppard 100 Antioch Pk., MM1206 Nashville, TN 37211 615-491-9777 Lawncare, office cleaning & residential waste service Referred by: GNAA Office

Vertis Green Hills Kelly Lorio 4000 Hillsboro Pk. Nashville, TN 37215 310 apartment homes 615-891-4331 Southern Land Company Referred by: Prior knowledge of GNAA

Garbage Grabbers Nathaniel Moore 5353 Cane Ridge Rd., Apt. 216 Antioch, TN 37013 615-568-7854 Valet trash service Referred by: Paul Denton, Estates at Brentwood


Gatewise Incorporated Ron Shvetz 1500 1st Ave. N. Birmingham, AL 35203 201-966-2164 App-based access control Referred by: NAA

AFS: A Bayless Company Karissa Spears 2415 Jordan Rd. Huntsville, AL 35811 615-290-3316 FAX 256-774-8069 Foundation repair, wet/humid crawlspace solutions, basement wall repair, concrete leveling Referred by: Kelly White, AFS: A Bayless Company

continued on p. 13

Guardian Detective Agency Michael Sands 170 E. Main St., Suite D-131 Hendersonville, TN 37075 615-815-8730 Private investigation, background checks, locator, surveillance Referred by: Loyd Owen, Bug Solutions Music City Removal Mike Medwed 118 Hillsboro Pl. Nashville, TN 37215 615-480-8396 Junk & debris removal Referred by: Joy Massey, Beechwood Terrace

Revenue Source Group George Armistead 112 29th Ave. S. Nashville, TN 37212 615-327-4882 Utility billing reviews, property tax appeals, energy conservation strategies Referred by: George Armistead, Revenue Source Group

TFS - Tennessee Foundation Services Alison Morris 8421 Horton Hwy. College Grove, TN 37046 615-395-4559 FAX 615-395-4554 Foundation repair, concrete Referred by: Prior knowledge of GNAA

OnePoint Andy Fretwell 3380 Trickum Rd. #300-100 Woodstock, GA 30188 678-391-3999 FAX 678-391-3998 Utility billing & service Pearl Street Partners Khris Pascarella 205 Powell Pl. Brentwood, TN 37027 615-312-8242 Multifamily development Referred by: Chari Lewis, Greystar Renters Legal Liability, LLC Anjela Harris 280 S. 400 W., Suite 220 Salt Lake City, UT 84101 801-994-0237 Property damage liability waivers Referred by: Prior knowledge of GNAA RentPing Andrew Stoner 1001 S. 70th St., Suite 201 Lincoln, NE 68510 402-480-0300 Fax: 402-939-0955 Marketing, websites, photography, video Referred by: Google search

LANDSCAPE CONSTRUCTION & MAINTENANCE New Construction Development Retail Commercial Multi-Family



General Membership Meeting

Welcome to all new GNAA members!

Susie, Action Collection; Alicia & Jacqueline, Bridge Property Management; Rebecca, Crawford Door

Julie, ePremium Insurance; Andrew, RentPing

Haley & Onah, Southwind

Lenzee, American Painting; Amy, Valet Living; John, American Painting; Malone, Resource Group

Jay, Vickie & Andy, R3 Contractors

Congratulations to our most recent CAM class, receiving their credentials for the Certified Apartment Manager!

Matt, Justin & Amy, Valet Living

Erica, Timothy, Elaine & Emily, Olym

Jill, CSC ServiceWorks; Jack, ACI; Penny, Penny Rawls Photography; Nancy, Past Chair; Diane, GNAA


Restoring Nashville’s Multifamily One Community

Wes, Law Office of Hall & Associates; Mary, Arlington Properties

Kelly, Progress Residential; James, JaMac; James & Raleigh, Progress Residential

Stacey, Rob & Jenny, The Hill Law Firm

mpus Properties

Congratulations, CAMT®!

Management Company: Fogelman Management Group

y at a Time

Stephanie & Stacy, NTS Development

Featured Management Company: Buckingham Companies

655 N. Main Street • Goodlettsville, TN 37072 Phone: 615.873.4631 • Fax: 615.873.4634

Katherine, Gale Lofts; Diane, Vertis Green Hills

Andrew, Freeman Webb; Jimmy Carter

Chloé, Glenmont Music Row; Katherine, Gale Lofts

Lisa, Bell Partners; Amanda, Furnished with Finesse; Brigitte, Brookside Properties; Melanie, Vintage at The Avenue

Ferguson Facilities Supply is a proud 2018 GNAA Education Sponsor. We welcome Eddie George as keynote speaker for the 2018 GNAA Education Conference.

Alan Thompson was featured as the Ferguson Facilities Supply representative on this month’s cover as a 2018 Education Sponsor.


3201 Powell Avenue Nashville, TN 37204 615.385.3054


Education Conference Keynote Speaker

Eddie George

With all his legendary accomplishments on the football field – Heisman Trophy winner, star running back at The Ohio State University, NFL Rookie of the Year and holder of a host of NFL records – Eddie George could have retired a proud man, with a strong legacy as a history-making athlete. Instead of resting on his records, Eddie took on the challenge of his lifetime – during the past decade he has quietly built businesses aimed at helping improve the quality of life for all Americans. Eddie, who will soon receive his MBA from the Kellogg School of Management at Northwestern University in Chicago, understands that he is mostly known for his athletic accomplishments. “Since I’m mostly known for winning on the football field, a lot of people seem surprised when they hear that I’ve used my education, experience and passion to build these exciting businesses. They say ‘you’re a businessman, too?’ I like that reaction,’” Eddie said. Eddie’s vision of healthy people and healthy places is being brought to life through the commitment of everyone at George Enterprises. Learn more about our Commitment. Eddie’s companies include EGX Lifestyle, working to help people develop healthy lives; and EDGE, the planning and design firm helping create healthy communities. Beyond leading these organizations, Eddie’s business life is filled with media appearances, entertainment roles, hosting Radio, By George!, speaking engagements and philanthropy. Eddie finds his work with charities very rewarding, donating his time and money to various organizations, including his own non-profit organization, Visions with Infinite Possibilities (V.I.P). Eddie is married to Tamara “Taj” Johnson-George, a Grammy®-nominated singer with the soul group SWV (“Sisters With Voices”), which sold more than six million records. Taj was also featured on “Survivor” in 2009 and voted

one of the fan favorites. Eddie also made a guest appearance on “Survivor.” Taj and Eddie live in Tennessee. They are the loving parents of two sons, Eriq and Jaire. They enjoy a busy life of friends, family and kids’ sporting events. As an example to others, Eddie continues to train hard and find balance to maintain his peak physical, mental and spiritual condition to meet the challenges of his demanding schedule.

Legendary Football Career

With his passionate and competitive spirit, Eddie has carved a special niche for himself in the professional sports arena, particularly the NFL where he is only the second NFL running back to rush for 10,000 yards while never missing a start, joining Jim Brown. Only Walter Payton (170) has started more consecutive regular-season games than George’s 128. In addition to the Heisman Trophy, George won several NFL Rookie of the Year awards in 1996, and was the Tennessee Titans’ starting tailback until 2003. Throughout his tenure as one of the NFL’s premier running backs, Eddie not only possessed an explosive combination of speed, power and toughness, but was the epitome of durability. Eddie’s punishing north-and-south running style won him the 1997 AP’s “Offensive Rookie of the Year” honors as well as four consecutive trips to the Pro Bowl from 1998-2001. Drafted in the first round by the Houston Oilers/Tennessee Titans, he owns virtually every franchise rushing record. Eddie led the AFC Champion Titans to Super Bowl XXXIV in 2000.


Breakout Session Speaker

Meridith Powell

Own It! Vision, Strategy, Execution Defy Marketplace Gravity Voted one of the Top 15 Business Growth Experts to watch by Currency Fair, and one of the top 20 Sales Experts To Follow by Linked In, Meridith Elliott Powell is an award-winning author, keynote speaker and business strategist. With a background in corporate sales and leadership, her career expands over several industries including banking, healthcare and finance. Meridith worked her way up from entry-level to earn her position in the C-Suite. She is a Master Certified Strategist, Executive Coach and Certified Speaking Professional, a designation held by fewer than 12 percent of professional speakers. She is Master Certified DISC Trainer and Coach, and has facilitated and coached thousands in the program. She has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of four books, including Winning in the Trust & Value Economy (a finalist in the USA Best Book Awards) and her latest Own It: Redefining Responsibility – Stories of Power, Freedom & Purpose about how to build cultures that inspire ownership at every level to create profits at every turn. Meridith is regularly featured in publications such as Forbes, Fast Company Inc., Investment News, and American Banker, among others. High energy and highly interactive, Meridith helps leaders and business owners learn the new rules of success today: How today’s economy has changed, how that has changed today’s customers and employees, and specifically how that affects your business. In her highly engaging keynote-speaking sessions, Meridith shows her audiences how to attract more business, retain top talent, and leap into position to win in this new economy. No walking on coals, no breaking boards, just real-life strategies you can put into place first thing Monday morning.


Brilliant Displays! Set your property apart this season.

Professional Service with a Personal Touch

Have brilliant seasonal flower beds designed, installed and maintained by trained professionals for one affordable price!

Dwayne Rawls

(615) 860-5411 • Mobile 533-8474 Fax 860-1004 Wheeler, Inc.

3868 Dickerson Pike, Suite 200 • Nashville, TN 37207


Your Seasonal

Flower Contractor


Breakout Session Speaker

Traci Brown

Liar, Liar…Pants On Fire! Body Language Confidential question: What do Lance Armstrong, Chris Christie and Vladimir Putin have in common? answer: Traci Brown’s revealed their secrets to the world She’s told the world what they’re not saying. NBC, CBS and Fox have asked this body language expert to reveal secrets hidden in plain sight. And she can help your team reveal the secrets your clients are keeping from you that are impacting your bottom line. Traci is a three-time U.S. Collegiate Cycling Champion and former member of Team USA. Yeah, she’s fast on two wheels and looks pretty good in spandex. She is the past president of the National Speaker’s Association Colorado Chapter and the author of four books including her latest, “How to Detect Lies, Fraud and Identity Theft.” She holds a business degree from the University of Colorado and is a certified master practitioner of Neuro Linguistics, Hypnosis and Hawaiian Huna.

Law Office

Hall & Associates M. Wesley Hall III Nathan C. Lybarger LandlordAdvocate® 223 Madison Street • Suite 212 • Madison, TN 37115 • 6 1 5 . 8 6 8 . 4 1 0 1 • Fa x 6 1 5 . 8 6 8 . 3 8 9 3


Breakout Session Speaker

Kevin Hensel

The G.U.I.D.E.-ing Philosophy Kevin Hensel is the Director of Leadership Development at Leadership Resources, an organization that helps leaders achieve what they desire in life. He earned a master’s degree in Leadership from Bellevue University and is a certified John Maxwell coach, speaker and trainer. He is also an adjunct faculty member for Nebraska Wesleyan University, where he teaches leadership and communications courses. Kevin’s belief that we can always be better tomorrow than we are today is what drives his passion for all aspects of leadership development. Kevin has been committed to developing relationships and leaders across both for-profit and non-profit business sectors for over 30 years.


Closing Session Speaker

HK Derryberry Anything is Possible!

By every measure, HK Derryberry’s life is truly a miracle. Born July 8, 1990, in Nashville, Tennessee, HK arrived three months premature due to an automobile accident that took his mother’s life. The tiny two-pound baby boy would spend the next 96 days fighting for survival in Vanderbilt University Medical Center’s neonatal intensive care unit. Although doctors offered little hope for survival, this miracle baby proved them all wrong. Because of the accident and his premature birth, he was born blind, with cerebral palsy and countless other medical problems. Raised by his grandmother, some people might say HK faced too many mountains to climb. Quite the contrary! At an early age, HK displayed an extraordinary will to overcome his disabilities, and at age three enrolled at the Tennessee School for the Blind, becoming one of the youngest students in the school’s history. His right arm, paralyzed from a stroke suffered soon after birth, did not stop him from learning to read and write Braille with just one hand, another first for the 150-year old school! HK’s life was changed forever in 1999 when he unexpectedly met Jim Bradford, a local businessman in Brentwood, Tennessee, who was married with two adult daughters. HK and Jim soon became inseparable and eventually Jim’s family welcomed HK into their lives like an adopted son. His personal mentoring and constant involvement quickly exposed HK to a world he had never experienced. Today HK and Jim continue to inspire and entertain audiences as professional motivational speakers. They have made more than 175 appearances and shared their inspiring story with more than 40,000 people since 2012. HK’s life is a constant reminder to all audiences that everyone can accomplish anything in life if they always keep a positive attitude, define their personal goals, have fun, work hard, and never give up. He frequently tells his listeners, “The only disability any of us have in life is a negative attitude.”


Create a space that is all your own.

Looking for an upgrade to your current outdoor furniture? Starting from scratch? Either way, Sunbrite Outdoor Furniture is the right partner for you! Give us a call today to get started on your new outdoor living areas.

Cindy Andrews 407.294.9041


Beautification Awards It’s hard to believe that we are already talking about our annual Beautification awards…but we are! For our new apartment community members, each year we accept applications for your community to be considered for a number of beautification awards that will be handed out at our November banquet. First, Second and Third Place will be awarded for these categories:

Community Beautification

q Garden q Mid/High Rise This category reflects an award for overall community appearance.


q Garden q Mid/High Rise This category looks at both design and the landscaping’s suitability to site.


q Garden q Mid/High Rise Recognizing the best in overall design, layout, furnishings and amenities.

Maintenance Shop

The shop with the best organization and attention to safety. One winner will be awarded for each category below:

Best Pool

q Garden q Mid/High Rise Recognizing the best overall swimming pool appearance.

Best Model

q Garden q Mid/High Rise This category looks at a model’s design and decoration.

Best Renovation

Overall best renovation started no earlier than January 1, 2013 – this award requires a booklet of before and after photos needed for judging. Visit or contact the GNAA office for your entry form and to pick which categories you would like for consideration. Each entry per community is a separate $75 fee or you can choose to enter all for $300. Judging typically takes place the last two weeks of June and the first two weeks of July. Good luck to all who enter!



Reprinted from The Tennessean, Aug. 8, 1976


NASHVILLE ...a company for all your property needs.

F U LL S E RV I C E R E S TO R AT I ON CO M PA NY Fire • Water • Wind Smoke Damage • Mold Remediation Bio-Hazard Waste Clean up/Disposal as well as Turn Key Services for your everyday needs. 3283 F R A NK L IN L IM ESTONE R OA D • NA SHV IL L E, TN 3721 7

( 615) 360- 0079



Tuesday Wednesday Thursday



Trade Show Committee*










Communications Committee*



News & Events Committee*



HVAC Hands-On Training*


9am - 5pm

By-Laws Ad Hoc Committee* Invitation Only

Community Service St. Patty’s Mixer Frisky Frogs Committee* 5:30pm




Daylight Saving Time Begins


Managers Luncheon*





St. Patrick’s Day


Advocate/Capitol Conference


Governance Committee*


Banquet Committee*



Invitation Only 3pm

Awards Committee*

Maintenance Luncheon*



Maintenance Committee* 8:30am

Statistics Committee*






Education Committee*

Invitation Only







Board of Directors*



Membership Connection* 11am




*at GNAA office


February Luncheon Highlights

Jamal & Terron, L.I.C.R.A.-Nashville; Donnie, The Knolls

Michael, Guardian Detective Agency; Loyd, Bug Solutions

Mike, Music City Removal; Diana, Lighthouse Property Management; Nick, Music City Removal

Gwen, Arlington Properties; Sevada, DocAir


Cassi, Sky Properties; Josh & Shane, A-1 Concrete Leveling

Mindy, The Grove at Waterford Crossing; Alberto, Real Floors; Holly, Freeman Webb

Shane, A-1 Concrete Leveling; Wes, Eastside Heights; Elaine, Olympus Property; Josh, A-1 Concrete Leveling

Rob, The Hill Law Firm; Donnie, The Knolls

Mike, Music City Removal; Tiffany, Chase Cove; Nick, Music City Removal

Valerie, BG Multifamily; Bridget, Grove at Shadow Green

Jamal, L.I.C.R.A.-Nashville; Tashiana Parliament Place

Robert, United Structural Systems; Harmony & Tiffany, Freeman Webb; Tyler, Point Breeze; Shannon, 909 Flats

Proudly Serving the USA!

Serving The Multi-Family Industry Nationwide

1-866-204-8734 With a strong sense of urgency while catering to your needs, Windsor Redevelopment is committed to helping you succeed.

Specializing in all Aspects of Construction on Multifamily/Commercial Properties • Complete Interior and Exterior Property Rehabs • Water Intrusion Specialist • Disaster Relief • 24 Hour Emergency Service


March 2018 GNAA News & Events  
March 2018 GNAA News & Events