Booking Groups with Scenic & Emerald Cruises Trade

BOOKING GROUPS WITH SCENIC & EMERALD CRUISES EUROPE & SOUTHEAST ASIA RIVER CRUISES | OCEAN CRUISES

ABOUT GROUPS WHAT CONSTITUTES A GROUP? Depending on the destination, as few as 10 guests are needed for a group to be formed. We can also cater for large groups who require an exclusive full ship charter.

WHY DO PEOPLE TRAVEL AS PART OF A GROUP? 1

xplore common interests E People enjoy travelling with others who share similar interests, where they can explore and learn about the destinations, culture, food, scenery and wildlife together.

Safety for single travellers Single guests may prefer to travel with other guests rather than alone, often making new travel companions and friendships that may develop into yearly trips.

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ully escorted group departures F Promoting an escorted group itinerary from your travel agency not only means that the departure is exclusive to you, but is also a great way to attract guests who are seeking extra peace of mind when travelling.

B etter access to deals Group departures commonly mean that you will have exclusive offers to share with your customers. This can be great to raise awareness within the local community of your agency and the specialised group service that you offer.

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ust to get away J Friends and family often like to travel away together on a pre-planned, all-inclusive itinerary. For instance, for a getaway to celebrate a family milestone or collection of birthdays, group departures are perfect to celebrate such occasions.

GROUP TRAVEL BENEFITS

Whether you choose our 5-star Space-Ships in Europe, our spacious ships in Asia or our ultra-luxury superyacht, Scenic Eclipse, your groups will benefit from our generous offers.

Whether you choose our contemporary Star-Ships in Europe and Asia or our luxury superyacht, Emerald Azzurra, your groups will benefit from our generous offers.

Exclusive Group Discounts Receive an exclusive discount for every group member

Exclusive Group Discounts Receive an exclusive discount for every group member

Private Door-to-Door Chauffeur Transfers Guests can start their holiday in style with complimentary airport transfers for your group

€100 on board credit per cabin Guests can book a spa treatment or a DiscoverMORE excursion with their free credit when booking groups of a certain size

Group Leader Credit Earn generous extra discounts or commissions based on the size of your group

Unlimited Premium Drinks Package Enjoy complimentary drinks all day, every day Group Leader Credit Earn generous additional discounts or commissions based on the size of your group

Group bonus benefits vary by product and itinerary. Get in touch with your local Sales Manager to find out more.

SUPPORTING YOU WORKING TOGETHER TO ENSURE A SUCCESSFUL GROUP

Scenic & Emerald Cruises dedicated groups team

Scenic & Emerald Cruises dedicated Sales Manager

GROUP SUPPORT

Scenic & Emerald Cruises dedicated design team

Marketing produced to support your groups departure

9 STEP GROUPS PROCESS 1

Enquire about a group with your dedicated Regional Sales Manager.

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Your Sales Manager will explore all group options with you, including the benefits, dates and itineraries for a potential group departure.

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SAVE

£1,400 per couple

FREE

Our dedicated groups team will check availability on the itinerary selected, via Express Book. This is to make sure that there is enough space for your group on the ship. If not, alternative dates will be provided.

Once you have accepted prices, dates and group benefits, the departure will be confirmed with our dedicated groups team.

Once the departure date is held, our dedicated groups team will then issue you with a group contract, which contains the pricing grid, the group benefits and the terms and conditions of taking out a group.

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Please thoroughly check the contract, sign and send back to our dedicated groups

team at groups@emeraldcruises.co.uk for Emerald Cruises river and ocean cruises, or groupsuk@scenic.co.uk for Scenic river and ocean cruises.

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Porto to Porto Departing 30th July 2022

Once the group departure is selected, your Sales Manager will send over the dates and itineraries selected to our dedicated groups team.

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8-Day Secrets of the Douro River Cruise

Premium Drinks Package

€75 per person

on board spend CRUISE FROM

£2,645 per person Douro Valley, Portugal

Gems of the Danube 8-Day | Nuremberg to Budapest Departing 13 July 2022 It’s more than a five-star river cruise…

It's truly all-inclusive luxury in a class of its own.

You can then utilise having a dedicated Sales Manager - bespoke marketing collateral can be produced by our Trade Marketing Team, information sessions and presentations can be set up, and specific groups training can be organised. This means you and your team can fully understand and promote your group departures.

Once guests are interested in your group sailing, contact the Groups Reservations Team on 0161 602 2958 for Scenic and 0161 602 2957 for Emerald Cruises to book, or to ask any questions about pre or post stay accommodation.

SAVE

£1,500 per couple •••••

Plus •••••

FREE

TRAVEL AGENT LOGO

Private Door-toDoor Chauffeur Transfers^

Example posters

AGENT PORTALS WHAT ARE OUR AGENT PORTALS? Agent Portal – Travel Agents Resource Centre From our online training programme, Agent Academy, to making bookings, product webinars, ship and itinerary information and marketing materials, everything you need should be right here.

Your Scenic and Emerald Cruises Agent Portals can be found below: Scenic Agent Portal: scenic.co.uk/agent-portal Emerald Cruises Agent Portal: emeraldcruises.co.uk/agent-portal

Why not sign up to our Travel Agent emails?

For the latest information from the world of Scenic and Emerald Cruises Sign up via the Agent Portals.

MEET THE TEAM Our dedicated team are here to help with any questions or queries you may have concerning your group bookings. We have a team of Sales Managers dotted across the country and a devoted team based in our Manchester head office. Find out more about your personal Sales Manager below;

JOSEPH GRIMLEY

Director of Trade Sales joseph.grimley@scenic.co.uk 07504 484 657

WILLIAM YOUNG

Sales Manager North & Ireland william.young@scenic.co.uk 07921 830 147

DOM CROCKATT & LAURA TENISH Groups Support

Scenic: groupsuk@scenic.co.uk | 0161 602 2958 Emerald Cruises: groups@emeraldcruises.co.uk | 0161 602 2957

WENDI HARDY

Sales Manager Central wendi.hardy@scenic.co.uk 07540 132 370

DANNY JOEL

Sales Manager South danny.joel@scenic.co.uk 07525 913 949

ONE GREAT COMPANY TWO GREAT BRANDS

scenic.co.uk

emeraldcruises.co.uk

Dedicated Groups Team Scenic Contact Number: 0161 602 2958 Emerald Cruises Contact Number: 0161 602 2957 Scenic Group Enquiries: groupsuk@scenic.co.uk Emerald Cruises Group Enquiries: groups@emeraldcruises.co.uk

Follow us Scenic & Emerald Cruises Totally Trade @ScenicEmerald

Terms and conditions: Standard deposit & cancellation rules apply for bookings made onto the group allocation. When making a group booking, allocation is initially held without deposit. If the group requires specific suites to be held, we do require a fully refundable £125pp deposit. Allocations must be filled within 90 days from the day allocation is held.

Allocations cannot be taken on Royal Suites on Scenic river cruises, Owners Suites & Penthouse Suites are not available for group allocation on Scenic Eclipse. Emerald Azzurra groups are not able to include D cabins, Owners suite & Penthouse suites in their allocations. To take space, must have 10 cabins available on public sale. If blocking suite category or taking higher grades only non-refundable deposit may be requested. No possibility to hold allocation blocking lead ins. Allocation can be released at any time if there is no activity on the group, or if we require the cabins to be released for other reasons. Not combinable with standard offers. Retroactive promotional adjustments not permitted. Flight pricing is based on current availability and supplements may apply. Ship and itinerary are subject to change. Fare quoted does not include additional components arranged which may be charged at an additional fee. Marketing materials available on request. Group Discount Policy: The discount applied will be a set amount based on your chosen cruise departure, per passenger, applies to all tours and regions. Ask our experts for your discount value. Group Bonus Benefits Policy Emerald Cruises: Receive a Premium Unlimited Drinks Package.

Excludes Champagne, wine by the bottle, bottled beers and cabin mini bar. For groups booking a minimum of 5 cabins on a river cruise and 10 cabins on a yacht cruise groups will receive an additional €100 per cabin on-board credit. Group Bonus Benefits Policy Scenic: Receive Private Door-to-Door Chauffeur Transfers unconditional of group size. Private door-to-door transfers are complimentary within 75-miles of an airport where flights are available from. For guests who live outside of 75 miles, an additional supplement of £2.00 per mile will be charged. Group Credit Value/Group Leader Credit: The Group Credit Value amount can be redeemed for every 5th cabin booked on a river cruise and 10 cabins booked on a yacht/ocean cruise. The Group Credit Value can be paid out as a group leader discount towards their own cabin, a commission or converted into a group discount.

Offers mentioned are combinable with each other and Earlybird and Super Earlybird Promotions only.