SCCCI Annual Report 2013

2013 常年报告书

Annual report

宗旨

本会以促进本国工商业发展、经济繁荣、 文化教育活动与社会服务为宗旨。

Mission

T o promote the development of industry and commerce, the economic prosperity, cultural and educational activities as well as the community services of Singapore.

目录 Contents

会务检讨 President's Review

2 6

第57届董事 57th Council of SCCCI

10

组织结构 Organisational Structure

11

第57届董事会与各个委员会 57th Council and Standing Committee

12 15

第56届董事会第二次常年会员大会记录 Minutes of 56th Council's Second Annual General Meeting

18 20

秘书处与附属机构主要职员 Key Staff of Secretariat and Subsidiaries

22

会务活动 Chamber's Activities

24 60

附属机构 SCCCI Subsidiaries

104 117

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

133

商团会员 Trade Association Members

139

2

会务检讨 President’s Review

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

蔡其生 会长 新加坡中华总商会

Thomas Chua Kee Seng President Singapore Chinese Chamber of Commerce & Industry

会务检讨

President’s Review 全力支持新加坡进行经济转型 Supporting Singapore’s Economic Transformation

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

2013年3月15日，本会按照百年传统在这一天 举行董事会就职典礼。第57届董事会引进了14名 新董事，在未正式就职之前便已先在董事集思营 中集思广益、凝聚共识。 在槟城举办的董事集思营是一个让新旧董事交 流的平台，不仅培养彼此的合作默契，也制定了 本会为期两年的六大会务方针： 第一、 针对行业，协助中小企业面对经济重组的 挑战 第二、 加强和商团的互动，协助行业会员提高生 产力和竞争力 第三、 有 效整合及发挥会员和董事的人脉及资 源，协助企业扩展海外业务 第四、 注入华商文化DNA，提倡华商精神和文化 第五、 通过沟通、包装，加强本会形象 第六、 重新定位为双语双文化的华商组织

与商团会员并肩应对挑战 第57届董事会致力于加强与商团会员的互动， 协助他们提高生产力与竞争力。每个月，本会与 行业有相关性的商团会员定期举办午餐交流会， 藉此聆听他们的心声，以及面对的营运挑战。这 样的安排，让本会奠定了与商团会员密切交流的 扎实根基。 会后，本会与需要特定协助的商团会员进一 步对话，并把相关政府部门与他们对接起来，针 对人力、工业用地租约更新、负担得起的工业用 地、邻里店屋二楼可使用空间，以及其他悬而未 决的营运课题提出有效的解决方案。

宣布：凡符合条件的租户，其土地租约将获得延 长至2020年。 本会在这些协商过程中，采取有建设性和务实 的作法，与商团会员并肩，积极寻求解决难题的 可行性方案。 与此同时，我也要感谢本会前任会长，官委议 员张松声，一直在国会上为中小企业和商团反映 他们的心声。

加速提高生产力的进程 今年，本会继续全力协助会员商家提高生产 力。我们针对不同行业，组织了一系列实效性强 的集训活动，帮助商家提高成本竞争力、改善运 作模式和流程，以及协助他们扎根本地之际，也 把部分业务转移到低成本国家，创造高增值。 4月，本会组织了28名本地零售业高管到寸土 寸金的香港，借鉴当地零售业者善用狭小空间， 取得更高销售业绩的作法。 10月，本会与新加坡餐饮业协会带领服务业者 到日本，向当地餐饮业者学习准备食材的高效方 法。11月，我们安排了新加坡五金及精密机械工 程业者向台湾、韩国企业学习优化生产流程与供 应链的诀窍。 这些实用性强的海外培训获得学员们的良好 口碑，因为大部分学员都是业者本身或管理层人 员。本会组织的集训营激发了他们的创意思考， 通过借鉴“他山之石”的成功经验，改善自身的 运作模式和流程。

积极协商 促进商团与政府机构有效沟通 本会积极扮演“下情上传，上情下达”的角 色，促成商团会员与对接的政府机构展开联席 对话会，让商团更有效地向相关部门反映行业课 题。年内，本会促成了新加坡面包西果商公会与 建屋发展局、国家环境局、农粮兽医局等对口部 门的高层官员展开协商对话，厘清了需要跨部门 协调的营运课题。 鉴于行业相关性，本会也归纳同业商团面临的 共同挑战，一并反映给相关政府部门。本会与商 团会员新加坡木材厂商总会、新加坡家具工业理 事会紧密合作，就木材、家具行业面临的工业用 地课题，向裕廊集团陈情，多轮协商。本会和裕 廊集团在联办的“短期性土地租约延长计划”说 明会上，向两家商团属下的会员商家，以及其他 土地租约即将于2014年至2019年之间到期的租户

带领企业高层到海外开阔视野，拓展思维之 际，本会也与新加坡餐饮业协会、新加坡家具 工业理事会联办“创新经营提升餐饮业生产力工 作坊”及“提高运营效率与改善工作流程工作 坊”，把海外学习经验和创新理念贯彻给中层管 理人员，以便更好地提高公司的生产力。

加强力度 协助中小企业善用政府计划自我提升 协助中小企业自我提升，以面对经济重组的挑 战是本会第57届董事会的当务之急之一。因此， 本会加强了协助中小企业的力度。 10月8日，贸工部张思乐政务部长为本会中小 企业中心开幕，此中心是本会企业发展与服务中 心的升级版。中心以更明确的定位，更全面、广

会务检讨 President’s Review

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会务检讨 President’s Review

泛的咨询服务，协助中小企业了解与利用政府援 助计划发展业务。 中心正式开幕前的一个月，本会得到标新局与 中区社区发展理事会的支持，在大巴窑建屋局大 厦内设立第一个邻里卫星中心，本会的联系网与 服务网也从市区拓展到邻里中小企业，如商店和 摊贩。邻里卫星中心的开幕式上，本会与9家商团 签署合作协议，发挥我们的优势，协助其会员提 高业务能力和生产力。

商界意见调查 反映中小企业经营挑战与观点 今年，本会继续展开专项意见调查，收集会 员商家、各领域业者对商界热点课题的反馈。 年中，本会通过“中小企业意见调查”了解企业 是否已采取行动提高生产力，是否善用政府援助 计划（如：生产力与创新援助计划）并从中受 惠。本会综合500多名商家的反馈，提出了多项 建议。 10月，本会展开“财政预算案前意见调查”， 于年底前把总结报告提呈给相关政府部门参考， 并向媒体发布调查亮点。

掌握最佳运作方式、最新科技发展

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

亚的投资氛围。印尼驻新加坡大使Andri Hadi则邀 请本会代表到其官邸，与印尼政商界重要代表 交流。 9月，本会很荣幸邀请到首次到访新加坡的诺 贝尔和平奖得主、缅甸国会议员翁山淑枝，与董 事进行恳切的交流。翁山淑枝在这场本会与新加 坡管理大学联办的专场对话会中，精辟分析了她 对缅甸经济前景、社会建构的独到见解。 她强调，缅甸政府的当务之急，是加速引进 一批高素质的外商，致力为缅甸人制造更多优质 的就业机会。她认为，唯有同时提供在职培训， 提高员工技能及生产力，才能建构和谐稳定的社 会，推动经济的可持续发展。

开拓中国西部发展新机遇 翁山淑枝专场对话会结束隔天，我便马不停 蹄带领了本会127人商业代表团到成都参加第12 届世界华商大会。世界华商大会由本会在1991年 创办，这是第二次在中国境内举办。以“中国发 展，华商机遇”为主题的第12届大会，把104个 国家与地区、超过3000名华商荟萃在四川省省会 与最繁华的都市。

本会年度重点项目：第15届中小型企业大会、 第16届资信商业大会暨2013中小企业博览，取得 丰硕成果。以“接纳新知识、掌握新技能、推动 中小企业迎接新挑战”为主题的两天大会于8月中 旬拉开帷幕，为中小企业提供一个向各行业精英 取经与学习改善业务运作和流程的平台。

本会代表团是与会的海外华人工商团体中，规 模最大的团队。在蓉期间，本会代表团成员出席 了大会开幕式、专题论坛、闭幕式暨交接仪式， 也参与各项考察和交流活动，包括宜宾市政府的 招待晚宴、新川创新科技园区的活动、新希望集 团刘永好董事长的接待午宴、陕西省商业恳谈会 等，把握大会在成都召开的重大机遇，将机遇转 化成实际的经济效益。

大会的亮点之一：展览，则以中小企业博览会 的全新形象展现给与会的4,000多名商家。这个 “直通车”资信科技展示区汇聚了94家资信科技 服务商提供的中小企业商业方案，盛况空前。

新加坡企业中心 鼎力支持商家拓展中国市场

商家在采用这些方案时，可获得资讯通信发展 管理局、标新局预先批准的政府津贴。

与区域政要闭门对话 掌握区域市场动态有助本会协助会员商家把握 投资趋向。今年，马来西亚、印尼与缅甸的政要 便分别在三场重要的闭门会议中，与本会董事分 享了他们的真知灼见。 马来西亚国际贸易与工业部长拿督斯里慕斯 达法带领了马来西亚投资发展局、马来西亚外 贸促进中心、依斯干达特区的官员分析了马来西

本会在2010年成立的上海代表处今年正式升 级为新加坡企业中心，在扎实的基础上与新加坡 国际企业发展局密切合作，为本地商家到中国 投资兴业提供有效支援。中心整合政商资源，为 中小企业提供一对一深入的咨询服务、组织研讨 会、讲座、商务对接活动，为企业提供在中国设 立公司、出口管理条例和劳动法等信息和宝贵的 商机。 贸工部兼国家发展部李奕贤高级政务部长在11 月为中心主持了揭牌仪式。会上，中心与上海外 高桥国际贸易营运中心签订合作协议，为本地商 家搭建进入上海自贸区的桥梁，把握新一波中国 经济改革浪潮带来的商业契机。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

加强培训 协助企业迈向成功 新加坡中华总商会管理学院是本会的培训机 构，专门为本地中小企业提供实效性强的培训项 目，协助他们提高运营能力、生产力和语言掌握 能力。 本会与新加坡国际企业发展局合办了“出口策 略工作坊”，很好地协助中小企业掌握开拓海外 市场的专业知识。“生产力经理专项培训课程” 则助企业一臂之力，栽培内部生产力专才，以落 实管理层提高生产力的理念，为企业解决燃眉 之急。

馆，了解我们的历史，并在餐叙交流中增进彼此 的商业合作关系。 本会于2011年提出举办三大种族商会交流会的 倡议，得到印度商会和马来商会的共鸣和响应。 同年，印度商会落实了这个构想，次年的交流会 由马来商会接棒举办。 与友族商会保持友好往来、密切合作有助于本 会落实重新定位为双语双文化华商组织的新会务 方针。

提升秘书处服务会员商家的能力 为商界培育未来英才 积极推动我国文化、教育事业发展是本会的 使命之一。多年来，本会从基金拨出一笔金额， 作为奖学金颁赠给品学兼优的本地大学生，为社 会、商界栽培未来英才。今年，我们提供新一轮 为期三年的奖学金给新加坡国立大学、新加坡南 洋理工大学、新加坡管理大学和马来／回教优秀 的大学生，金额加倍。本地第四所大学－新加坡 科技设计大学的学生也在今年开始获颁本会奖 学金。 此外，我们在奖学金颁赠准则上作了调整， 各大学可以根据实际需要，建议奖学金的用途。 例如新加坡国立大学每年便甄选三名学生，每名 获颁2500元的奖学金，专门研究与本会先贤有关 的历史，并撰写成文。本会将把这些心血汇编出 版，为本会先贤名垂青史、万古流芳。

9月份，我们成立了经济研究部，提升本会整 体经济研究的实力。通过深入研究与商家攸关的 经济动态、专项课题，确切了解中小企业的实际 需求。 此外，我们扩大了中小企业中心的规模与商业 咨询团队，并聘请专人推广“中小企业人才培育 计划”，协助企业解决营运和人力资源的挑战。 我们相信，这些策略性举措能有效地协助本会引 领本地中小企业和商团会员度过经济重组时期。

竭诚为商界提供实质服务

加强社会凝聚力

2013年，收获丰硕。谨此感谢全体董事在本会 举办重大活动与项目时给予鼎力支持与协助。在 此，我也感谢新加坡国际企业发展局、标新局、资 讯通信发展管理局、劳动力发展局、裕廊集团等政 府部门，以及商业合作伙伴、各商会和团体、驻新 使馆等对本会的大力支持。最后，感谢秘书处全力 以赴、尽心竭力完成各项任务与活动。

促进种族和谐、加强社会凝聚力是本会秉持的 理念。今年，本会主办了三大种族商会交流会， 进一步与马来商会、印度商会建立密切联系。三 大商会代表和会员受邀参观了孙中山南洋纪念

“和衷共济，同心致远”。这些支持，是我们 坚持不懈为本地商业社群提供优质和实质服务的 动力。

会务检讨 President’s Review

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会务检讨 President’s Review

The Chamber’s 57th Council was formally installed on 15th March 2013 with fourteen new council members coming on board to help steer the direction of the Chamber for the next two years.

Before the official installation took place on March 15, council members gathered in Penang for a retreat to brainstorm and identify strategies for the next two years. Following earnest discussions, the new Council charted six major directions: 1. Be industry-centric in helping SMEs to address the challenges of economic restructuring; 2. Strengthen interaction with trade associations, helping members from different industries to increase productivity and competitiveness; 3. Effectively leverage on the network and resources of members and council members, to help enterprises expand overseas; 4. Instill the Chinese business culture DNA to promote and uphold Chinese business values and traditions; 5. Enhance the Chamber’s image through communication and branding; 6. Reposition the Chamber as a bilingual and bicultural Chinese business organisation.

Engaging the Trade Associations to Tackle Challenges Throughout the year, the groundwork was firmly established by holding monthly lunch meetings with trade association members. This is an important feedback channel where we obtained a firm grasp of challenges faced by specific trades and industries.

They also formed the basis for many focused dialogues with trade associations on areas requiring assistance. Included in the areas of discussion were manpower, industrial land lease renewal, availability of affordable industrial land, usage of second-storey shophouse space, and other long-standing issues on doing business in Singapore.

Facilitating Trade Associations’ Communication with Government Agencies In our bid to help our trade associations to surface their issues effectively with government agencies, the Chamber took the initiative to set

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

up dialogues with government agencies, either individually or with several agencies where the issues at hand straddled across multiple agencies. These included coordinating a dialogue for the Singapore Bakery & Confectionery Trade Association (SBCTC) with the Housing Development Board (HDB), National Environment Agency (NEA), and Agri-Food and Veterinary Authority of Singapore (AVA).

The Chamber also made the effort to identify trade associations which shared common challenges and appealed on their behalf to the related government agency. We thus worked closely with the Singapore Timber Association (STA) and Singapore Furniture Industries Council (SFIC) to address the land use needs of the timber and furniture industries, particularly on the leases with impending expiry between 2014 and 2019.

After actively engaging with Jurong Town Corporation (JTC) on this issue, an outreach session was arranged for JTC to brief timber and furniture companies from both associations and affected companies on the “Short Term Lease Extension Scheme”, where eligible applicants could apply for extension of leases until 2020. This was a good example of how the Chamber plays an active role to facilitate and help seek solutions for our trade association members using a constructive and practical approach.

At the same time, I am grateful that our Immediate Past President Teo Siong Seng, in his capacity as Nominated Member of Parliament, continued to speak up strongly on behalf of SMEs and trade associations via speeches at Parliament sittings.

Revving Up Momentum for the Productivity Drive The Chamber continued with its concerted efforts to develop a range of useful productivity programmes for the benefit of its members in specific industry sectors. Besides helping companies to improve on their cost competitiveness, we also helped them to create better value through the improvement of business models and processes, and relocating to lower cost countries when Singapore operations are no longer viable.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

The Retail Productivity Camp to Hong Kong in April saw 28 participants from local retail players learn about best practices from Hong Kong retailers on operating out of small retail spaces and generating higher sales per square foot.

Another Productivity Camp catering to the services sector was organised to Japan in October together with the Restaurant Association of Singapore to look at backroom food preparations, while in November a Productivity Business Mission to Taiwan and South Korea was organised for the metal precision engineering industry to look into areas pertaining to manufacturing process and supply chain.

The participants, consisting mostly of business owners and management executives, found these training camps useful as they could help them to create new concepts through learning from other countries and regions. To follow up from these trips to transfer the knowledge back home to middle management, productivity workshops were jointly organised with the Restaurant Association of Singapore and the Singapore Furniture Industries Council on “Increase Productivity in F&B Industry through Innovative Management” and “Operation Efficiency and Workflow Improvement for Food and Retail Services”.

Deepening Assistance to SMEs to Tap on Government Incentives The outreach to SMEs was given a substantial boost during the year, which saw the strategic move of transforming EDC@SCCCI to SME Centre@SCCCI. Both office space and staff strength were doubled, to serve more SMEs and with better services.

SME Centre@SCCCI launched its first satellite centre at Toa Payoh HDB Hub in September, with the support of SPRING Singapore, and in partnership with the Central Singapore Community Development Council (Central Singapore CDC). This has enabled us to build a wider and more direct linkage with the business community, especially the heartland SMEs like shops and small stallholders.

At the official launch, SME Centre@SCCCI signed MOUs with nine trade associations to

provide advisory services to their members and provide consultation on government assistance schemes to help improve operational capabilities and productivity. The SME@SCCCI was officially opened on October 8 by Teo Ser Luck, Minister of State for Trade and Industry.

Reflecting SMEs’ Challenges and Views through Surveys The Chamber continued to solicit feedback on salient business concerns through targeted surveys on members and the business community at large. The Annual SME Survey conducted in the middle of the year also tracked the response to productivity measures, including the Productivity & Innovation Credit (PIC), and how these have filtered through to benefit business.

It enabled the Chamber to put forward certain recommendations based on the survey feedback from more than 500 respondents.

In anticipation of the 2014 Budget, the Chamber also went ahead to launch its PreBudget Survey in October and released its survey findings to relevant government agencies and the media before the year drew to a close.

Learning from Best Practices and Latest Technology The compelling conference theme of “Embrace New Knowledge, Enable New Capabilities, Empower SMEs for New Challenges” attracted a record participation of more than 4,000 SMEs over two days in mid-August at the Chamber’s signature events, the 15th Annual SMEs Conference, 16th Infocomm Commerce Conference and 2013 SME Expo.

Again it provided a thorough learning experience for SMEs intent on gaining insight from business leaders, getting inspired by examples from industry players, and discovering innovative business strategies to improve their business. The exhibition component was rebranded as SME Expo to better reflect its expanded presence as an integrated showcase for both conferences.

With a total of 94 exhibitors, the SME Expo was the largest ever and even featured a Fast Pass ICT Gallery where SMEs could tap on solutions which had been pre-approved for subsidies by IDA and SPRING Singapore.

会务检讨 President’s Review

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会务检讨 President’s Review

Closed-door Dialogues with Regional Dignitaries To improve our understanding of dynamic markets in the region, key council members of the Chamber participated in three important closeddoor sessions during the year. They included a business dialogue with Mustapa Mohamed, Malaysia’s Minister for International Trade and Industry, together with officials from the Malaysian Investment Development Authority (MIDA), the Malaysian Trade Commission (Matrade), and the Iskandar Regional Development Authority (IRDA); and a networking session with HE Andri Hadi, the Ambassador of Indonesia to Singapore and Indonesian Embassy officials at the premises of the Indonesian Embassy.

In September, the Chamber also had the privilege to have a closed-door dialogue with Nobel Peace Prize Laureate and Myanmar Member of Parliament Aung San Suu Kyi during her inaugural visit to Singapore. Held in partnership with Singapore Management University, the dialogue was attended by many of the Chamber’s council members, who were privy to candid discussions on the needs of the Myanmar economy and society from the viewpoint of a learned and distinguished personality. It was an extremely meaningful dialogue which revealed insights on the priorities for Myanmar which were job creation, education, training, youth and healthcare.

Another important take-away from the closed-door session was the call for responsible investment and creative investment in Myanmar, which urged investors to consider entering into investment projects which could contribute to the overall development of the country.

Journeying to China’s Western Region at the 12th WCEC On the very next day after the closed-door dialogue with Aung San Suu Kyi, I led a 127-member mission to participate in the 12th World Chinese Entrepreneurs Convention (WCEC) in Chengdu. This was the second time the WCEC has been held in China since our Chamber held the inaugural convention back in 1991.

The host city of Chengdu, the provincial capital of Sichuan and its most prosperous city, welcomed

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

more than 3,000 Chinese entrepreneurs from 104 countries and regions. Our delegation from Singapore was the largest overseas Chinese group participating in the 12th WCEC under the theme of “China’s Development and Opportunities for Overseas Chinese Entrepreneurs”.

Besides the main programme which included the Opening Ceremony, concurrent forums on different topics, and the Gala Dinner cum Handover Ceremony, our delegation also took the opportunity to maximise the short stay in Chengdu by attending a dinner hosted by the Yibin municipal government; an event hosted by the Singapore-Sichuan Hi-Tech Innovation Park; lunch hosted by Liu Yonghao of the New Hope Group; and an investment seminar on Shaanxi Province.

Helping SMEs Venture to China via IE-SCCCI Singapore Enterprise Centre in Shanghai The Chamber collaborated with IE Singapore to set up the IE–SCCCI Singapore Enterprise Centre (ISSEC) in Shanghai, building upon the former Shanghai Representative Office started by the Chamber in 2010.

The collaboration to tap on each other’s resources effectively will reposition ISSEC into a one-stop centre dedicated to help local SMEs venture into China. It will provide a full suite of services including one-to-one advisory on setting up business in China, guidance on import and export regulations and information on labour laws, business events such as seminars, workshops, networking and business matching, and sharing of market information and business leads.

At the official opening in November by Lee Yi Shyan, Senior Minister of State for Trade & Industry and National Development, ISSEC signed an MOU with the Waigaoqiao International Trading Operation Centre to facilitate the entry of Singapore companies into the pilot Shanghai Free Trade Zone, this being China’s latest initiative to test policy reforms and further China’s goal of becoming a more open economy.

Training Executives, Achieving Excellence The Singapore Chinese Chamber Institute of

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Business (SCCIOB), the Chamber’s training subsidiary, continues to provide timely and relevant training programmes for the SME business community, particularly in the areas of business capabilities, productivity and language proficiency. Earlier in the year, SCCIOB was engaged by IE Singapore to develop and deliver the Export Strategy Workshop to guide SMEs along in their endeavour to expand overseas and develop export markets.

A few months down the road, SCCIOB launched a unique programme called the Aspiring Productivity Excellence – Certified InCompany Productivity Manager Programme (APEX-CIPM) - specifically designed to conduct requisite training for productivity managers within organisations. This programme made its debut in response to the pressing need to develop in-house productivity expertise.

Enhancing Support in Grooming Future Business Leaders Pledging unwavering support for the cause of education through providing university scholarships under the auspices of the Singapore Chinese Chamber of Commerce Foundation (SCCCF) has always been a priority for the Chamber from the early years.

In the year under review, we renewed the scholarships for a new 3-year term, and decided on making further changes in terms of scope and quantum. Under the new agreement, the scholarship commitments to NUS, NTU and SMU, as well as to Yayasan MENDAKI, were doubled. The Singapore University of Technology and Design (SUTD), Singapore’s fourth local university, also came on board as the new beneficiary organisation to receive the SCCCF Scholarship award.

We consider this a meaningful move as part of our mission to support the worthy cause of education and to groom talent for future pillars of society. This time, all universities will be given the liberty to use the scholarship amounts to suit their respective needs. NUS, for example, has chosen to award three research scholarships valued at $2,500 each for honours students conducting research and writing theses on Chinese luminaries from Singapore, either past or present, associated with the SCCCI.

Fostering Ties of Social Cohesion The Inter-Chamber Networking activity to foster closer ties among the three ethnic Chambers was initiated by the Chamber back in 2011, with the first host being the Singapore Indian Chamber of Commerce & Industry (SICCI), followed by the Singapore Malay Chamber of Commerce & Industry (SMCCI) in the following year. In the year under review, it was the Chamber’s turn to play host to the other two Chambers. We were encouraged by the response from members who turned up for the tour of Sun Yat Sen Nanyang Memorial Hall before adjourning for cocktails and a sit-down buffet dinner and networking at Ramada Hotel in Zhongshan Park.

Strengthening the Secretariat Support In order to provide even greater Secretariat support to address the challenges of economic restructuring among SMEs and trade ssociations in our Chamber’s network, we made a strategic move to set up an Economic Research Department in September. This department would be responsible for conducting in-depth research on specific topics and enhance the Chamber’s overall economic research capabilities.

We have also added to the staff strength of the SME Centre@SCCCI and recruited staff to run the operations of the SME Talent Programme.

Servicing the Business Community Effectively As I reflect over the year’s programme, I would like to acknowledge all my fellow council members who have worked arduously alongside me in implementing many of the Chamber’s major projects and activities. At the same time, I would also like to highlight the involvement of many government agencies, including IE Singapore, SPRING Singapore, IDA, WDA, JTC, amongst others, which partnered us in supporting many initiatives and events. I also take the opportunity to thank the many business partners, friends and associates from other Chambers and business organisations, foreign missions in Singapore, who have rendered their support in one way or another. Finally, my thanks go to the Secretariat staff who have dedicated themselves to every aspect of the Chamber’s operations, whether big or small. These have all contributed indelibly to our abiding mission of servicing the business community in Singapore holistically and effectively.

会务检讨 President’s Review

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新加坡中华总商会第57届董事 57th Council of SCCCI

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会第57届董事

57th Council of SCCCI

2013年3月至2015年3月 March 2013 – March 2015

组织结构 ORGANISATIONAL STRUCTURE

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

组织结构

Organisational Structure 会员 Members

本会附属机构 SCCCI Subsidiaries

会员大会

新加坡中华总商会资产信托局

Annual General Meeting 董事会

Council 常务董事会

The Financial Board of the Singapore Chinese Chamber of Commerce 中华总商会产业私人有限公司

Chinese Chamber Realty Pte Ltd

Standing Committee 包括会长、前任会长、副会长及以下 10个委员会正、副主席

which includes the President, Immediate Past President, Vice-Presidents, and Chairmen & Vice-Chairmen of the following 10 committees: 总务委员会

General Affairs Committee 财政委员会

Finance Committee

新加坡中华总商会企业发展与 服务中心私人有限公司

EDC@SCCCI Pte Ltd

• 新加坡中华总商会中小企业中心

SME Centre@SCCCI

• 新加坡企业中心

IE-SCCCI Singapore Enterprise Centre 新加坡中华总商会管理学院

Singapore Chinese Chamber Institute of Business 新加坡中华总商会基金

Research & Publications Committee

Singapore Chinese Chamber of Commerce Foundation

外事委员会

孙中山南洋纪念馆有限公司

研究与出版委员会

External Relations Committee 商团与会员事务委员会

Sun Yat Sen Nanyang Memorial Hall Company Limited

Trade Association & Membership Affairs Committee 科技委员会

Technology Committee 国际事务委员会

International Affairs Committee 工商业委员会

Commerce & Industry Committee 产业委员会

Property Management Committee 文教与社会事务委员会

Culture, Education & Community Affairs Committee

秘书处 Secretariat 秘书处为本会董事会与附属机构提供 管理方面的支援。

The Secretariat provides management support to the council and subsidiaries of SCCCI.

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第57届董事会与各个委员会 57th Council and Standing Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

第57届董事会与各个委员会 名誉会长

董事会 林继民 黄祖耀 陈共存 郑民川 郭令裕 蔡天宝

会长 前任会长 副会长 副会长 副会长

： ： ： ： ：

蔡其生 张松声 钟声坚 黄山忠 刘泰山

总务委员会 财政委员会 研究与出版委员会 外事委员会 商团与会员事务委员会 科技委员会 国际事务委员会 工商业委员会 产业委员会 文教与社会事务委员会

： ： ： ： ： ： ： ： ： ：

何乃全 吴绍均 萧作鸣 邓健辉 李思亮 林明仁 陈金城 黄建铭 林惠璋 吴学光

总务委员会 财政委员会 研究与出版委员会 外事委员会 商团与会员事务委员会 商团与会员事务委员会 科技委员会 国际事务委员会 工商业委员会 工商业委员会 产业委员会 文教与社会事务委员会

： ： ： ： ： ： ： ： ： ： ： ：

曾福庆 黄健华 曾宪相 吴中庸 邬顺山 陈睦发 柯文伟 翁瑥钊 程宇超 白毅柏 高泉庆 白南泉

主席

荣誉董事 林再钦 梁庆经 张昌隆 谢万森 佘林发 蓝宏赉 陈精毅 李国基

名誉董事 林理化 柯新治 李连煌 张允中 谢 镛 邵维铭 卓济民 刘荫稳 陈新荣 庄承睦 蔡伟卿 李庆传 陈少明 曾汉水 王励谦 朱时生 周景锐 郑维强 伦与常 唐 裕 何谦诚 庄绍平 刘特静 林国强 吕荣璋 黄 海 连家立 耿信生 王显荣 颜诗琴

高新平 陈学湘 蔡锦淞 林方基 蔡团根 黄国立 杨应法 陈育宠 罗守学 黄汉发 李金源 张长中 郭庭水 梁文琛 张齐娥 陈孟皋 黄一宗 李俊岳 吴乔青 李庆言 林清荣 孙广安 蔡成宗 郭良耿 魏成辉 柯毓麟 尹崇明 许廷芳 刘志明

副主席

董事 李秉萱 郑谦木 陈怀林 罗大民 郭素雯 柯建强 谢永祺 陈笃汉 邓尚正 吴令声 蔡纪典 林炳坤 陈俊文 傅国华 梁善权

林福星 林玉勤 庞 琳 杨向明 颜毓瑩 潘耀泉 谢楚明 谢锦发 高允裕 郭明忠 吕立岩 白连源 郭益智 陈树生

第57届董事会与各个委员会 57th Council and Standing Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团与会员事务委员会

总务委员会 主席 副主席 委员

： ： ：

何乃全 曾福庆 蔡纪典 林炳坤 庞 琳 高允裕

主席 副主席 委员

： ： ：

吴绍均 黄健华 梁善权 高允裕 白连源 郭益智

主席 副主席 委员

： ： ：

萧作鸣 曾宪相 李秉萱 邓尚正 林玉勤 谢锦发 白连源 许茵妮 陈优娜 杨毓文 周洁梅 李柯龙 傅晓方 洪芳芳

主席 副主席 委员

： ： ：

邓健辉 吴中庸 陈怀林 罗大民 陈笃汉 傅国华 潘耀泉 谢楚明 郭明忠 胡进胜

财政委员会

研究与出版委员会

主席 副主席

委员

： ：

：

李思亮 邬顺山 陈睦发 耿信生 林清荣 孙广安 郑谦木 罗大民 陈笃汉 吴令声 陈俊文 林玉勤 杨向明 颜毓瑩 谢楚明 陈树生 林永车 林钦亮 黄侯贵 陈东源 周建发

主席 副主席 委员

： ： ：

林明仁 柯文伟 郭素雯 邓尚正 陈俊文 傅国华 梁善权 林福星 谢锦发

主席 副主席 委员

： ： ：

陈金城 翁瑥钊 郭素雯 柯建强 吴令声 潘耀泉 胡进胜 戴文雪 郑志贤 杜侨南

科技委员会

外事委员会 国际事务委员会

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第57届董事会与各个委员会 57th Council and Standing Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

工商业委员会

产业委员会 主席 副主席

委员

： 黄建铭 ： 程宇超 白毅柏 ： 郑谦木 林福星 庞 琳 杨向明 颜毓瑩 郭明忠 吕立岩 林永车 胡敬中 吴官霖 符懋森

主席 副主席 委员

： 林惠璋 ： 高泉庆 ： 白连源 郭益智 温云锋

文教与社会事务委员会 主席 副主席 委员

： 吴学光 ： 白南泉 ： 尹崇明 李秉萱 陈怀林 谢永祺 吕立岩 许福吉

附属机构 新加坡中华总商会资产信托局 主席 副主席 副主席 副主席 财政 委员

委员／公司秘书

新加坡中华总商会管理学院 ： 蔡其生 ： 钟声坚 ： 黄山忠 ： 刘泰山 ： 吴绍均 ： 张松声 何乃全 邓健辉 李思亮 林惠璋 ： 曾福庆 黄健华 高泉庆

中华总商会产业私人有限公司 主席 副主席 董事经理 董事

： 蔡其生 ： 张松声 ： 林惠璋 ： 钟声坚 黄山忠 刘泰山 吴绍均 高泉庆 白南泉

新加坡中华总商会企业发展与服务中心 私人有限公司 主席 ： 刘泰山 副主席 财政 董事

董事／公司秘书／总裁 执行董事

： 黄建铭 ： 程宇超 ： 陈金城 翁瑥钊 白毅柏 ： 谭宝锠 ： 刘桂萍

主席 副主席 名誉财政 副名誉财政 委员

名誉秘书 副名誉秘书

： 刘泰山 ： 林明仁 ： 柯文伟 ： 邓尚正 ： 郭素雯 陈俊文 傅国华 梁善权 林福星 谢锦发 ： 谭宝锠 ： 刘桂萍

新加坡中华总商会基金 主席 副主席 委员

： 蔡其生 ： 钟声坚 ： 张松声 黄山忠 刘泰山 何乃全 吴绍均 萧作鸣 李思亮 陈金城 吴学光 白南泉

孙中山南洋纪念馆有限公司 主席 顾问

董事

： 钟声坚 ： 蔡其生 张松声 ： 萧作鸣 吴学光 白南泉 尹崇明 李秉萱 陈怀林

第57届董事会与各个委员会 57th Council and Standing Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

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57th Council and Standing Committee Honorary Presidents

Council

Lim Kee Ming Wee Cho Yaw Tan Keong Choon Tay Beng Chuan Kwek Leng Joo Chua Thian Poh

Senior Honorary Council Members

Lin Chai Chin Leong Heng Keng Teo Chiang Long Chia Ban Seng Peter Seah Lim Huat Freddy Lam Fong Loi Tan Cheng Gay Patrick Lee Kwok Kie

Honorary Council Members

Chua Thuan Koon Ling Lee Hua

Ng Kok Lip Ker Sin Tze

Yeo Eng Huat Lee Fee Huang

Bobby Chin Yoke Choong Teo Woon Tiong

Loh Siew Hock Sia Yong

Henry Ng Han Whatt Shaw Vee Meng

Lee Kam Yoon Chok Chai Mun

Chong Chong Choong Lau Ing Woon

Kwek Theng Swee Tan Sin Eng

Leong Mun Sum Chng Seng Mok

Claire Chiang See Ngoh Chua Wee Keng

Tan Meng Kow Lee Chin Chuan

Wee Ee Cheong Tan Seow Meng Lee Choon Giart Chang Ham Chwee

Wu Chiaw Ching Ong Lay Khiam

Stephen Lee Ching Yen Choo Si Sen

Lim Cheng Eng Chew Keng Juea

Soon Kong Ann Cheng Wai Keung

Chua Seng Chong Lun Yue Sheong

Kwee Liong Keng Tong Djoe Sam Goi Seng Hui Ivan Ho Khiam Seng James Kuah Geok Lin Chuang Shaw Peng

Wan Shung Ming Low Teck Cheng Hee Theng Fong Jack Lim Kueh Chong

Low Chee Meng John Y. Lu Hong Hai Lin Ka Lap Paul Keng Sin Sieng Ong Hian Eng Gan See Khem Kao Shin Ping Tan Hak Siang @ Tan Say Siang Alan Chua Gim Siong Lim Fang Chee

President Immediate Past President Vice-President Vice-President Vice-President

Thomas Chua Kee Seng Teo Siong Seng Zhong Sheng Jian Ng San Tiong Lau Tai San

Committee Chairmen

General Affairs Committee Finance Committee Research & Publications Committee External Relations Committee Trade Association & Membership Affairs Committee Technology Committee International Affairs Committee Commerce & Industry Committee Property Management Committee Culture, Education & Community Affairs Committee

Charles Ho Nai Chuen Ng Siew Quan Seow Choke Meng Tang Kin Fei Lee Sze Leong Stephen Lim Beng Lin Tan Kim Seng Ang Kiam Meng John Lim Hwee Chiang Wu Hsioh Kwang

Committee Vice-Chairmen General Affairs Committee Finance Committee Research & Publications Committee External Relations Committee Trade Association & Membership

Affairs Committee Trade Association & Membership

Affairs Committee Technology Committee International Affairs Committee Commerce & Industry Committee Commerce & Industry Committee Property Management Committee Culture, Education & Community

Affairs Committee

Chan Hock Keng Patrick Ng Chan Hian Siang George Goh Tiong Yong Voo Soon Sang

Council Members

Leong Sin Kuen Lim Hock Chee Lim Geok Khoon Pang Lim Yeo Hiang Meng Annie Gan Giok Em Benny Pua Yeow Chuah Chia Chor Meng Chia Kim Huat Ko Oon Joo George Quek Meng Tong Paul Loo Lip Giam Pek Lian Guan Sherman Kwek Eik Tse Allan Tan Soo Seng

Lee Peng Shu Tay Khiam Back Tan Huay Lim David Loh Tai Min Quek Soo Boon Eric Khua Kian Keong Chia Weng Kaye Tan Tock Han David Tang Sheung Ching Simon Goh Lian Seah Chua Kee Teang Tony Lim Peng Koon Tan Choon Boon Victor Foo Kok Wah

Tan Bock Huat Kuah Boon Wee Edward Ang Boon Cheow Philip Kia Er Chew Thomas Pek Ee Perh Kho Choon Keng Adrian Peh Nam Chuan

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第57届董事会与各个委员会 57th Council and Standing Committee

General Affairs Committee

Chairman

Vice-Chairman

Members

Charles Ho Nai Chuen Chan Hock Keng Chua Kee Teang Tony Lim Peng Koon Pang Lim Ko Oon Joo

Finance Committee

Chairman

Vice-Chairman

Members

Ng Siew Quan Patrick Ng Leong Sin Kuen Ko Oon Joo Pek Lian Guan Sherman Kwek Eik Tse

Research & Publications Committee

Chairman

Vice-Chairman

Members

Seow Choke Meng Chan Hian Siang Lee Peng Shu David Tang Sheung Ching Lim Geok Khoon Chia Kim Huat Pek Lian Guan Annie Koh Chen Yew Nah Janet Young Chow Kit Boey Lennon Lee Fu Xiaofang Ang Fung Fung

External Relations Committee

Chairman

Vice-Chairman

Members

Tang Kin Fei George Goh Tiong Yong Tan Huay Lim David Loh Tai Min Tan Tock Han Victor Foo Kok Wah Benny Pua Yeow Chuah Chia Chor Meng George Quek Meng Tong James Ow Chin Seng

Trade Association & Membership Affairs Committee

Chairman

Vice-Chairmen

Members

Lee Sze Leong Voo Soon Sang Tan Bock Huat Paul Keng Sin Sieng Lim Cheng Eng Soon Kong Ann Tay Khiam Back David Loh Tai Min Tan Tock Han

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Simon Goh Lian Seah Tan Choon Boon Lim Geok Khoon Yeo Hiang Meng Annie Gan Giok Em Chia Chor Meng Allan Tan Soo Seng Nelson Lim Eng Koo Ronald Lim Kim Liang Freddie Ng Heok Kwee Tan Tong Guan Chiew Kin Huat

Technology Committee

Chairman

Vice-Chairman

Members

Stephen Lim Beng Lin Kuah Boon Wee Quek Soo Boon David Tang Sheung Ching Tan Choon Boon Victor Foo Kok Wah Leong Sin Kuen Lim Hock Chee Chia Kim Huat

International Affairs Committee

Chairman

Vice-Chairman

Members

Tan Kim Seng Edward Ang Boon Cheow Quek Soo Boon Eric Khua Kian Keong Simon Goh Lian Seah Benny Pua Yeow Chuah James Ow Chin Seng Tay Boon Suat Paul Tay Chee Hian Raymond Toh

Commerce & Industry Committee

Chairman

Vice-Chairmen

Members

Ang Kiam Meng Philip Kia Er Chew Thomas Pek Ee Perh Tay Khiam Back Lim Hock Chee Pang Lim Yeo Hiang Meng Annie Gan Giok Em George Quek Meng Tong Paul Loo Lip Giam Nelson Lim Eng Koo Woo Keng Choong Michael Goh Kwang Ming Foo Maw Shen

第57届董事会与各个委员会 57th Council and Standing Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Property Management Committee

Culture, Education & Community Affairs Committee

Chairman

Vice-Chairman

Members

Chairman

Vice-Chairman

Members

John Lim Hwee Chiang Kho Choon Keng Pek Lian Guan Sherman Kwek Eik Tse Thomas Bon Ween Foong

Wu Hsioh Kwang Adrian Peh Nam Chuan Wan Shung Ming Lee Peng Shu Tan Huay Lim Chia Weng Kaye Paul Loo Lip Giam Koh Hock Kiat

Subsidiaries The Financial Board of the Singapore Chinese Chamber of Commerce

Chairman

Vice-Chairman

Treasurer

Members

Member/

Company Secretary

Thomas Chua Kee Seng Zhong Sheng Jian Ng San Tiong Lau Tai San Ng Siew Quan Teo Siong Seng Charles Ho Nai Chuen Tang Kin Fei Lee Sze Leong John Lim Hwee Chiang Chan Hock Keng Patrick Ng Kho Choon Keng

Chinese Chamber Realty Private Limited

Chairman

Deputy Chairman

Managing Director

Directors

Thomas Chua Kee Seng Teo Siong Seng John Lim Hwee Chiang Zhong Sheng Jian Ng San Tiong Lau Tai San Ng Siew Quan Kho Choon Keng Adrian Peh Nam Chuan

EDC@SCCCI Pte Ltd

Chairman

Vice-Chairman

Treasurer

Directors

Director/ Company Secretary/ CEO

Executive Director

Lau Tai San Ang Kiam Meng Philip Kia Er Chew Tan Kim Seng Edward Ang Boon Cheow Thomas Pek Ee Perh Tham Poh Cheong

Irene Low Kwai Peng

Singapore Chinese Chamber Institute of Business Chairman Vice-Chairman Honorary Treasurer A ssistant Honorary Treasurer

Members

Honorary Secretary

Assistant Honorary

Secretary

Lau Tai San Stephen Lim Beng Lin Kuah Boon Wee David Tang Sheung Ching Quek Soo Boon Tan Choon Boon Victor Foo Kok Wah Leong Sin Kuen Lim Hock Chee Chia Kim Huat Tham Poh Cheong Irene Low Kwai Peng

Singapore Chinese Chamber of Commerce Foundation

Chairman

Vice-Chairman

Members

Thomas Chua Kee Seng Zhong Sheng Jian Teo Siong Seng Ng San Tiong Lau Tai San Charles Ho Nai Chuen Ng Siew Quan Seow Choke Meng Lee Sze Leong Tan Kim Seng Wu Hsioh Kwang Adrian Peh Nam Chuan

Sun Yat Sen Nanyang Memorial Hall Co Ltd

Chairman

Advisors

Directors

Zhong Sheng Jian Thomas Chua Kee Seng Teo Siong Seng Seow Choke Meng Wu Hsioh Kwang Adrian Peh Nam Chuan Wan Shung Ming Lee Peng Shu Tan Huay Lim

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第56届董事会第二次常年会员大会记录 Minutes of 56th Council’s Second Annual General Meeting

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

第56届董事会 第二次常年会员大会记录 日期 时间 地点 大会主席 出席者

： 2013年3月8日（星期五） ： 下午3时30分 ： 本会2楼会议厅 ： 张松声会长 ：

梁文琛 ARA资产管理 (新达城) 有限公司 保秀丽 (新) 私人有限公司 面包物语 谢钦利食品工业私人有限公司 泉昌食品工业私营有限公司 迪智科技 (新加坡) 私人有限公司 辉联配运有限公司 通顺货运 (私人) 有限公司 Glass Point Construction Pte Ltd 福南 (1998) 私人有限公司 宏益置业私人有限公司 合果有限公司 珍宝餐饮集团 金安工程私营有限公司 金安投资私人有限公司 口福私人有限公司 毕马威会计师事务所 隆发五金 (私人) 有限公司 联合五金 (私人) 有限公司 联庆企业私人有限公司 铭板集团私人有限公司 明义汽车私人有限公司 新昇木业私人有限公司 美金投资私人有限公司 安昌珠宝私人有限公司 太平船务 (私人) 有限公司 泛联混凝土私人有限公司 泛联集团 (新) 有限公司 平魁钟表珠宝私人有限公司 普华古栢会计师事务所有限合伙 胜科工业有限公司 胜科郑纸业循环私人有限公司 昇菘超级市场私人有限公司 声发私人有限公司 星金融发展有限公司 新加坡国际珠宝私人有限公司 新加坡报业控股有限公司 一工程咨询有限公司 SQL View Pte Ltd

成功世纪私人有限公司 大华食品工业私人有限公司 达兴建设私人有限公司 达兴木业私人有限公司 德华工业控股有限公司 天成金铺有限公司 长成工程私人有限公司 东兴木业私人有限公司 王律师事务所 一鸣药行私人有限公司

新加坡钻石交易所 新加坡租购及金融业公会 巴西班让批发中心商联会 新加坡印刷与媒体同业公会 砂劳越出入口商公会 新加坡瓷商公会 新加坡中药出入口商公会 新加坡食品厂商联合会 新加坡果菜出入口商公会 新加坡玻璃公会 新加坡资讯通信工商协会 新加坡金钻珠宝公会 新加坡纸商公会 新加坡船务公会 新加坡玩具糖果商公会 新加坡全国商联总会 新加坡制药厂商公会 新加坡现代企业管理协会

列席者

记录

： 谭宝锠 陈秀娟 容丽芬 谢双双 邓素娟 ： 谭宝锠 容丽芬 谢双双 邓素娟

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

第56届董事会第二次常年会员大会记录 Minutes of 56th Council’s Second Annual General Meeting

下午3时30分，出席大会的法定人数已足够，主席张松声会长宣布第56届董事会第二次 常年会员大会正式开始。

1. 复准于2012年5月4日召开的第56届董事会第一次常年会员大会记录 第56届董事会第一次常年会员大会记录已列于本会《2012年度常年报告书》中，随同第 56届董事会第二次常年会员大会通知书于2013年2月22日寄发给全体会员。 会议对有关会议记录没有异议。由白毅柏 (大华食品工业私人有限公司及砂劳越出入口 商公会) 提议，李思亮 (星金融发展有限公司和新加坡租购及金融业公会)附议，会议一 致复准通过第56届董事会第一次常年会员大会记录。

2. 核准截至2012年12月31日的财政报告与帐目 本会截至2012年12月31日的财政报告与帐目已随同第56届董事会第二次常年会员大会 通知书分发给全体会员。 由孙广安 (隆发五金私人有限公司) 提议及萧作鸣 (新加坡报业控股有限公司) 附议，会 议一致核准2012年度之财政报告与帐目。

3. 委任查帐公司 大会在陈怀林 (毕马威会计师事务所) 提议及吴中庸 (铭板集团有限公司) 附议下，一致 同意继续接受委任安永会计师事务所担任本会及属下机构的查帐公司。

4. 其他事项 与会者并无提出其他事项，会议向主席致谢后于下午4时正结束。

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第56届董事会第二次常年会员大会记录 Minutes of 56th Council’s Second Annual General Meeting

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Minutes of 56th Council’s Second Annual General Meeting Date Time Venue Chairman Members Present

: : : : :

Friday, March 8 2013 3.30 pm 2nd Floor, Conference Room, SCCCI Building Teo Siong Seng, SCCCI President

Leong Mun Sum ARA Trust Management (Suntec) Limited Beau Soleil (S) Pte Ltd BreadTalk Pte Ltd Chia Khim Lee Food Industries Pte Ltd Chuen Cheong Food Industries (Pte) Ltd Digistore Solutions (S) Pte Ltd Freight Links Express Holdings Ltd Freight Links Express Logisticpark Pte Ltd Glass Point Construction Pte Ltd Hock Lam (1998) Pte Ltd Hong Aik Property Pte Ltd Hupco Pte Ltd Jumbo Group of Restaurants Pte Ltd Kim Ann Engineering Pte Ltd Kimann Investments Pte Ltd Koufu Pte Ltd KPMG LLP Leong Huat Hardware (Pte) Ltd Lian Hup Metal Co Pte Ltd Lian Keng Enterprises Pte Ltd Meiban Group Pte Ltd Min Ghee Auto Pte Ltd Modern Wood Products Pte Ltd Mukim Investment Pte Ltd On Cheong Co Pte Ltd Pacific International Lines (Pte) Ltd Pan-United Concrete Pte Ltd Pan-United Corporation Ltd Peng Kwee Watches and Jewellery Pte Ltd PricewaterhouseCoopers LLP Sembcorp Industries Ltd Sembcorp Tay Paper Recycling Pte Ltd Sheng Siong Supermarket Pte Ltd Sia Huat Pte Ltd Sing Investments & Finance Ltd Singapore International Jewellery Pte Ltd Singapore Press Holdings Limited SM1 Engineers Pte Ltd SQL View Pte Ltd

Success Century Pte Ltd Tai Hua Food Industries Pte Ltd Tat Hin Builders Pte Ltd Tat Hin Timber (Pte) Ltd Teckwah Industrial Corporation Ltd Tin Sing Goldsmiths (Pte) Ltd Tiong Seng Contractors Pte Ltd Tong Hin Timber Products Pte Ltd WongPartnership LLP Yat Ming Medicine (1938) Pte Ltd

Diamond Exchange of Singapore Hire Purchase Finance and Leasing Association of Singapore Pasir Panjang Wholesale Centre Association Print & Media Association, Singapore Sarawak Importers & Exporters Association Singapore Chinaware Merchants Association Singapore Chinese Drug Importers & Exporters Guild Singapore Food Manufacturers’ Association Singapore Fruits and Vegetables Importers & Exporters Association Singapore Glass Association Singapore Infocomm Technology Federation Singapore Jewellers Association Singapore Paper Merchants Association Singapore Shipping Association Singapore Toys & Confectionery Dealers’ Association The Federation of Merchants’ Associations, Singapore The Medicine Manufacturing Association of Singapore The Society of Modern Management, Singapore

ham Poh Cheong In Attendance : T Tan Siew Kiang Lydia Yung Seah Siang Siang Tang Soh Kuen Recorded by : Tham Poh Cheong Lydia Yung Seah Siang Siang Tang Soh Kuen

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

第56届董事会第二次常年会员大会记录 Minutes of 56th Council’s Second Annual General Meeting

As the members present were sufficient to form the quorum, the Chairman Teo Siong Seng called the Meeting to order at 3.30 pm.

1. To approve the minutes of the 56th Council’s First Annual General Meeting (AGM) held on May 4 2012 The minutes of the 56th Council’s first AGM of members of the SCCCI were included in the published SCCCI’s Annual Report 2012, which was sent to all members together with the notice of the 56th Council’s Second AGM on February 22 2013.

There was no amendment to the said minutes of meeting at the Meeting. Proposed by Thomas Pek Ee Perh (representing Tai Hua Food Industries Pte Ltd and Sarawak Importers & Exporters Association) and seconded by Lee Sze Leong (representing Sing Investment & Finance Ltd and Hire Purchase Finance and Leasing Association of Singapore), the minutes of meeting of the 56th Council’s First AGM were unanimously confirmed and passed at the Meeting.

2. To approve the audited accounts for the year ended December 31 2012 The SCCCI’s Financial Report and Audited Accounts were sent to members together with the Notice of AGM. Proposed by Soon Kong Ann (representing Leong Huat Hardware Pte Ltd) and seconded

by Seow Choke Meng (representing Singapore Press Holdings Ltd), the SCCCI’s 2012 Annual Report and Audited Accounts were approved and adopted by the Meeting.

3. To appoint the auditors Proposed by Tan Huay Lim (representing KPMG LLP) and seconded by George Goh Tiong Yong (representing Meiban Group Ltd), the Meeting unanimously appointed Ernst & Young LLP as the Auditors to the SCCCI for Financial Year 2013.

4. Any other matters There being no other business, the meeting ended at 4.00 pm with a vote of thanks to the Chairman.

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秘书处与附属机构主要职员 Key Staff of Secretariat and Subsidiaries

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

秘书处与附属机构主要职员 Key Staff of Secretariat and Subsidiaries 谭宝锠

Tham Poh Cheong

陈秀娟

Tan Siew Kiang

崔东红 (特别项目副主管 ) 梁国华 (产业高级经理) 梁惠珍 (财务高级经理) 张 枫 (财务经理) 罗国浩 (资讯科技经理) 容丽芬 (执行秘书) 陈烈英 (财务高级执行员) 黄爱玲 (财务高级执行员) 邓素娟 (中文高级文书) 王向欣 (产业高级执行员) 林亚龙 (行政执行员) 陈佩依 (人事执行员)

Cui Dong Hong (Deputy Director, Special Projects) Leong Kok Hwa (Senior Manager, Property) Neo Hwee Tin (Senior Manager, Finance) Karen Zhang (Manager, Finance) Andy Loh (Manager, IT) Lydia Yung (Executive Secretary) Tan Liat Eng (Senior Executive, Finance) Wong Oi Ling (Senior Executive, Finance) Tang Soh Kuen (Senior Chinese Correspondent) Kerlyn Ong (Senior Executive, Property) Lim Ah Leng (Executive, Admin) Tan Pei Yi (Executive, HR)

詹淩之 (经理) 陈莹莹 (助理经理) 胡锦思 (高级执行员) 孙意晴 (执行员)

Chiam Ling Zi (Manager) Tan Ying Ying (Assistant Manager) Steller Woo (Senior Executive) Lynn Soon (Executive)

刘桂萍 (高级主管) 麦伦彰 (主管) 陈静仪 (经理) 符洺豪 (经理) 蓝元珊 (助理经理) 谢斯琪 (高级执行员) 任月雁 (原产地签证部门认证监理员)

Irene Low (Senior Director) Mak Yuen Chong (Director) Tan Jin Yi (Manager) Chris Foo (Manager, SIRC) Valery Lam (Assistant Manager) Tiffany Shia (Senior Executive) Yam Yit Ngan (Certification Supervisor)

胡爱兰 (高级主管) 陈星伊 (高级经理) 许彬彬 (经理) 何美仪 (企业资讯与策略联系高级执行员) 黄义芳 (高级执行员) 邱秀莲 (贸易网络高级执行员)

Fiona Hu (Senior Director) Chin Sin Yee (Senior Manager) Khaw Ping Ping (Manager) Queenie Ho (Senior Executive, Corporate Communications & Strategic Relations) Huang Yifang (Senior Executive) Nicol Khoo (Senior TradeNet Officer)

Economic Research

梁廷昭 (主管) 洪仰宗 (高级经济研究员)

Leong Teng Chau (Director) Ang Yang Chong (Senior Economic Researcher)

中国事务部门

陈玉凤 (经理)

Tan Gek Hong (Manager)

贝繁伟 (经理)

David Pooi (Manager)

周蓝诗 (经理) 潘佩珊 (执行员)

Nancy Chew (Manager) Cynthia Phoon (Executive)

秘书长

Secretary-General 助理秘书长

Assistant Secretary-General 商会资源部门

Corporate Resources

会员服务部门

Membership Services

工商业发展部门

Commerce & Industry Development

通讯与研究出版部门

Communications, Research & Publications

经济研究部门

China Affairs 中小企业人才培育计划

SME Talent Programme 文教与社会服务部门

Community Services

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

秘书处与附属机构主要职员 Key Staff of Secretariat and Subsidiaries

李淑芬 (总经理) 陈栖妹 (会计高级执行员)

Josephine Lee (General Manager) Jenny Tan (Senior Executive, Finance)

Academic

黎景耀 (主任) 张小锦 (讲师) 黄嘉敏 (执行员)

Lai Keng Yew (Head) Zhang Xiaojin (Trainer cum Curriculum Developer) Caroline Ng (Executive)

营销部门 Sales & Marketing

李政杰 (经理)

Justin Lee (Divisional Manager)

语言文化中心

顾匀壹 (高级执行员) 余美慧 (执行员) 翁彬凯 (执行员)

Kaw Yunyi (Senior Executive) Violet Er (Executive) Jasper Ong (Executive)

Business Studies Centre

吴美玲 (助理经理) 王 静 (高级执行员) 徐瑞文 (执行员)

Cleo Goh (Assistant Manager) Apple Wang (Senior Executive) Raye Chee (Executive)

国际培训中心

徐 芳 (高级经理)

Xu Fang (Senior Manager)

潘丽君 (助理经理) 洪惠娟 (高级执行员) 王铮仪 (高级执行员) 王美松 (执行员)

Phua Lee Koon (Assistant Manager) Ang Hwee Kiang (Senior Executive) Jennifer Ong (Senior Executive) Wang Mei Song (Executive)

范卫杰 (执行员) 郑清霞 (助理执行员)

Fan Wai Kit (Executive) Jennifer Tay (Assistant Executive)

周惠玲 (主管) 李丽施 (商务咨询高级顾问) 杨勇德 (商务咨询顾问) 赵倩玉 (商务咨询顾问) 卓恒辉 (商务咨询顾问) 云慧敏 (商务咨询顾问) 罗建良 (商务咨询顾问) 叶秀云 (行政与财务高级执行员) 蔡颖婷 (项目管理执行员)

Wendy Chow (Director) Lee Lay See (Senior Business Consultative Advisor) Sebastian Yeo (Business Consultative Advisor) Zhao Qianyu (Business Consultative Advisor) Aaron Toh (Business Consultative Advisor) Karen Woon (Business Consultative Advisor) Ron Loh (Business Consultative Advisor) Grace Yap (Senior Executive, Finance & Admin) Chua Ying Ting (Executive, Project Management)

黄鹏豪 (商务咨询高级顾问)

Alan Wong (Senior Business Consultative Advisor)

林维祺 (主管) 胡育斌 (企业发展经理) 顾则成 (项目管理高级执行员) 李 彦 (咨询助理) 邬悦群 (咨询助理)

Lim Wee Khee (Centre Director) David Hu (Manager, Business Development) Gu Zecheng (Senior Executive, Project Management) Helen Li (Associate Consultant) Keni Wu (Associate Consultant)

潘宣辉 (馆长) 叶 璞 (副馆长) 陈丁辉 (研究主任)

Shaun Phua (General Manager) Angela Ye (Manager) Tan Teng Phee (Curator)

学术部门

Language Studies Centre 商学中心

International Training Centre 学术营运

Academic Operations

行政

Administration

新加坡中华总商会 中小企业中心 SME Centre@SCCCI

中区中小企业中心 SME Centre@Central

新加坡企业中心 IE-SCCCI Singapore Enterprise Centre

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

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会务活动 CHAMBEr’S ACTiviTiES

总务委员会 General Affairs Committee

25 60

研究与出版委员会 Research & Publications Committee

28 64

外事委员会 External Relations Committee

34 71

商团与会员事务委员会 Trade Association & Membership Affairs Committee

37 75

科技委员会 Technology Committee

42 81

国际事务委员会 International Affairs Committee

44 84

工商业委员会 Commerce & Industry Committee

48 89

产业委员会 Property Management Committee

52 94

文教与社会事务委员会 Culture, Education & Community Affairs Committee

53 95

特别项目 Special Projects

58 102

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

总务委员会 General Affairs Committee

总务委员会

第57届董事会 董事会复选 本会于1月9日假本会大厦八楼团结室进行第57 届董事会复选，从56位候选董事中选出了会长、3 位副会长和10个委员会正副主席，并确认名誉会 长、荣誉董事及名誉董事的名单。第56届董事会 副会长蔡其生获得推选，担任第57届董事会正会 长，领导本会。 第57届董事会前任会长一职由第56届会长张 松声担任。钟声坚、黄山忠及刘泰山则担任副会 长职位。本届的14名新任董事包括：林玉勤、 庞琳、杨向明、颜毓瑩、潘耀泉、谢楚明、谢锦 发、高允裕、郭明忠、柯文伟、吕立岩、白连 源、郭益智、陈树生。 第57届董事会名誉会长、荣誉董事、名誉董 事、常务董事及董事名单请参阅第12页至第14 页。

董事集思营：集思广益 凝聚共识 3月1日至3日，第57届董事会董事在就职典礼 之前参加了在马来西亚槟城举办的董事集思营， 讨论本会接下来两年的工作目标、制定会务执行 方针。新旧董事通过这个交流平台，培养合作默 契和奠定扎实基础。 第57届董事会六大会务方针：  针对行业，协助中小企业面对经济重组的挑战

 加强和商团的互动，协助行业会员提高生产力 和竞争力  有效整合及发挥会员和董事的人脉及资源，协 助企业扩展海外业务  注入华商文化DNA，提倡华商精神和文化  通过沟通、包装，加强本会形象  重新定位为双语双文化的华商组织

就职典礼 本会按照百年传统，在3月15日举行董事会就 职典礼。李显龙总理受邀担任第57届就职典礼的 主宾，见证蔡其生会长和55名董事宣誓就职。 蔡其生会长指出，本会的当务之急是根据行业 需求，协助企业面对经济重组的挑战。本会也将继 续加强和商团的互动，协助提高行业生产力和竞 争力，采取多元化的方式与会员商家沟通，提升本 会的社会形象和亲和力；有效整合并发挥会员和董 事们的人脉和资源，协助本地企业扩展海外市场。 为了吸引更多受英文教育的企业家加入，本会 将重新定位为双语双文化的华商机构。在推广新 科技和现代管理的同时，也让更多受英文教育的 华人企业家深入了解中华文化的价值观、思维模 式等，提升年轻一代到中国发展，与中国商家打 交道的实力。 李显龙总理肯定了本会对国家发展作出的贡 献，包括为政府提供宝贵建议，使中小企业援助 配套更实际、有效和具吸引力；为改进母语教育

 第57届董事会就职 典礼主宾李显龙总理 （中）与（左至右）本 会郭令裕名誉会长、蔡 天宝名誉会长、郑民川 名誉会长、黄祖耀名誉 会长、蔡其生会长、张 松声前任会长、钟声坚 副会长、黄山忠副会长 和刘泰山副会长合影。

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

 蔡其生会长（左 二）带领由张松声前任 会长（左三）、钟声坚 副会长（右三）、黄山 忠副会长（左一）、刘 泰山副会长、总务委员 会何乃全主席（右二和 一）等56名优秀的企 业家与行业代表组成的 第57届董事会，继续 为会员商家和本地商界 服务。

 商会精神、生生不 息：接任会长一职的蔡 其生（左）从前任会长 张松声手中，接过拥 有百年历史的总商会 印章。

工作提供有用建议，以实际行动支持双语双文化 人才的培养；响应政府的呼吁，以实际行动帮助 新移民融入本地社会、促进商贸之余，不忘推广 公益和推动文教与社区活动。总理呼吁本会扮演 领导者的角色，协助企业在新环境中突围。 张松声前任会长感谢在他四年任期里一起拼搏 的董事们和秘书处职员，不仅顺利举办第十一届 世界华商大会，也带领本地企业到世界各地，寻 找商机，并和政府各部门对话，反映企业困境， 协商解决方案。他呼吁更多年轻企业家，加入本 会并担任董事，为国家和商界服务。 前副总理黄根成、教育部兼通讯及新闻部高级 政务次长沈颖、三巴旺集选区议员李玉云、荷兰武吉知马集选区议员连荣华、蔡厝港集选区议员 兼通商中国总裁刘燕玲、官委议员Faizah Jamal、 各国外交使节、高级政府官员、商界和文教界领 袖等超过200人出席了典礼。

全心为会员商家服务 5月4日至5日，本会在马六甲举办职员激励 营，让全体职员全面了解第57届董事会的会务方 针与加强团队的凝聚力。 蔡其生会长鼓励职员们精益求精、群策群力、 学习新知识，努力完成董事会制定的目标，并全 心全意为会员商家服务。总务委员会何乃全主席 鼓励职员保持团队精神，在第57届董事会的领导 下以新构思、新理念发挥更大的作用。

为引以为豪的新加坡欢庆 8月8日，本会假乌节大酒店设宴欢庆新加坡建 国48周年，邀请总理公署部长兼环境及水源部和 外交部第二部长傅海燕、各国外交使节、政府部 门及法定机构要员、工商界领袖和文教界代表等 540人出席。 李显龙总理在国庆献词中表示，尽管全球经济 仍不明朗，我国经济仍保持稳定。我们必须保住 投资者的信心，才能确保新加坡是具吸引力的经 商之地。 蔡其生会长则指出，新任董事会的首要任务是 协助中小企业的实际需求作出适当的调整，摆脱经 济重组的困境。因此，本会加强与商团会员的互 动，协助会员商家提高生产力和竞争力，有效整合 会员和董事们的人脉资源，协助本地企业扩展海外 市场，成为商界与政府之间沟通的最佳桥梁。

 傅海燕部长（中）、蔡其生会长（左三）、张松声前任会长（右二）、黄山忠副 会长（左二）、刘泰山副会长（右一）和总务委员会何乃全主席（左一）为国家献上 生日祝福。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

总务委员会 General Affairs Committee

向鼎力支持华社发展的 李光耀先生致意 9月5日，本会、新加坡宗乡会馆联合总会和通 商中国三大本地华社组织假香格里拉酒店，为建 国总理李光耀先生90华诞庆生，也对全力支持华 社发展，巩固新中友好关系有显著贡献的李先生 表达最崇高的敬意与谢意。 李光耀先生致力于推动新中两国友好往来、鼓 励国人学习与掌握双语双文化，也大力支持本会 创办世界华商大会，把新加坡华商和世界华商联 系起来。本会更是在李先生的建议下，成立“通 商中国”，落实他希望新加坡年轻一代继承前辈 的经验，承前启后，贯彻始终，在未来继续发挥 新加坡人在中国通商的独特优势的期许。 通商中国在晚宴上颁赠“通商中国丰功伟业 奖“，答谢并肯定李光耀先生作为新中两国紧密 关系奠基者和长期发展卓越贡献者的角色。本会 名誉会长、宗乡总会会长、通商中国主席蔡天宝 代表三大华社组织致欢迎词和赠送通商中国特别 编撰的《李光耀与新中关系》纪念特辑给李先 生。蔡其生会长代表三个华社组织赠送名为“德 寿无疆”的琉璃工艺品给李先生。 李光耀先生次子李显扬代替因健康关系无法 出席晚宴的李先生致辞时说：“学习华文华语让 我父亲能有效地传达他的治国理念，动员民众支

持他的建国政策，成就了今天的新加坡。学习 华文华语也让他了解中国社会，为新中双边关 系打下稳固的基础，也为新中的经济合作加强 联系。” 新加坡荣誉国务资政吴作栋伉俪、副总理兼国 家安全统筹部长及内政部长张志贤伉俪、国会议 长哈莉玛等内阁成员、中国驻新大使等近800名嘉 宾出席了晚宴。 庆生活动包括福建会馆文化艺术团儿童团员呈 献的《祝寿曲》及李先生图片回顾。嘉宾也抒写 贺词，投放到会场的大银幕上为李先生贺寿。

本会之光 荣膺2013国庆奖章的董事

荣膺太平绅士职衔的董事

我国总统陈庆炎在今年国庆期间颁赐国庆奖章 之公共服务星章给本会黄一宗名誉董事和研究与 出版委员会萧作鸣主席，表彰他们对国家和社会 的卓越贡献。

本会郭令裕名誉会长、佘林发荣誉董事、外事委员 会吴中庸副主席、张齐娥名誉董事对我国社会有杰 出贡献，荣膺我国总统陈庆炎委任太平绅士职衔。

提升秘书处服务会员能力 国际标准组织ISO9001:2008年版本证书

有效协助本会引领本地中小企业度过经济转型 期。经济研究部归研究与出版委员会监管，所进 行的项目得到标新局与企发局的拨款津贴。

秘书处的会籍服务再一次通过TÜV SÜD PSB Pte Ltd 的审核，获得ISO9001:2008版本证书资格。

加强职员研究经贸课题的能力

本会秘书处成立经济研究部 为加强本会的经济研究实力，本会于9月1日 经济研究部，聘请拥有国大社会科学系学位的梁 廷昭带领此部门，通过系统、专业的调查分析， 深入了解中小企业的实际需求，结合现有的政府 政策，找出增进政府服务效率的关键领域，并及 时把调查结果向相关政府部门反馈。通过深入研 究和商家息息相关的经济动态、专项课题，将能

2011年，本会通过决议每年颂发最多4 份奖励 金供优秀职员申请，在原有的学历基础上继续提 升。每份奖励金最高金额为5千元。 秘书处研究与出版部门经理许彬彬获颁第一份 的5千元奖励金，到新加坡管理大学兼职修读应 用经济学硕士学位课程，提高他在研究与商家攸 关经贸课题的能力。此奖励金是课程首年的部份 费用。

 本会、新加坡宗乡会 馆联合总会和通商中国 三大本地华社组织为建 国总理李光耀先生90华 诞举办庆生晚宴。新加 坡荣誉国务资政吴作栋 伉俪（右五和四）、副 总理兼国家安全统筹部 长及内政部长张志贤伉 俪（中、左七）、国会 议长哈莉玛（左五）等 贵宾，举杯向李光耀先 生祝寿。李光耀次子李 显扬（右七）代父出席 了晚宴。

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研究与出版委员会 Research & Publications Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

研究与出版委员会 研究与调查： 确切反映商家心声

工政策处许美宏处长、工作准证署孙伟杰署 长；对话会主持是本会工商业委员会刘泰山 主席。

研究商团挑战、提出解决建议 经历了整个世纪的成长蜕变，本会在凝聚华 商、交流商机的基础上，进一步提升为商团和商 家会员服务的总体价值。本会以作为政商之间的 桥梁，代表商界向政府反映心声，以积极协商、 频繁沟通的方式，协助本会商团和商家会员解决 运营上碰到的挑战，履行本会“促进我国工商业 蓬勃发展”的社会使命。

张思乐政务部长鼓励政商加强合作，推动企业 提升转型 4月29日，贸工部政务部长张思乐展开贸工部 与各行业商会、商团的系列联系活动，本会是第 一站。张思乐和标新局时任局长方章文、时任副 局长陈开河等一行7人，与本会常务董事们进行 了午餐对话会，加强本会对2013年财政预算案

本会每月举办“商团午餐交流会”，按行业分 类邀请属下商团会员进行餐叙，研究出版委员会 和商团与会员事务委员会密切合作，了解各行业 业者面对的困境。 研究与出版委员会负责在各交流会举办前， 进行相关行业的课题研究，并参与会后跟进工 作，积极促成商团会员与对口政府部门进行后续 磋商。 2013年，本会与各政府机构、商团进行了以下深 入的对话，一些久悬未决的挑战也获得改善：

与人力部进行对话会 2月20日，本会与人力部举行闭门对话会， 重点探讨当局近期推介的自行评估系统，以 及相关的工作准证政策。人力部代表是外籍员 （左起）本会工商 业委员会刘泰山主 席、人力部工作准证 署孙伟杰署长和外籍 员工政策处许美宏 处长。

 贸工部以本会为第 一站，展开其与各行 业商会、商团的系列 联系活动。贸工部政 务部长张思乐一行人 到访本会时表示，政 府愿意与商会加强合 作，更好地协助企业 转型、把握海外市场 的商机。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

研究与出版委员会 Research & Publications Committee

援助计划的认识，也让商界更了解贸工部的亲商 政策。

租申请时，面对申请被拒、续租后土地面积被缩 减等挑战。

张部长认同本会为协助商团、商家提高生产力 所拟定的生产力培训框架，以及针对行业、企业 高层及经理级人员的工作性质与要求打造的各类 课程与活动。

促成面包西果商公会首次与政府机构联席对话

他表示，政府能理解行业所面临的挑战，也愿 意与本会紧密合作，更好地协助企业转型，把握 海外市场的商机。

本会前任会长、官委议员张松声在国会发言 时，曾以“绑了脚的大闸蟹，动弹不得”诉说面 包西果商在租金上涨之际，邻里店屋二楼使用空 间又受到局限的苦衷。经过多轮磋商，本会于10 月23日促成面包西果商公会与建屋局、环境局、 农粮局高层官员举行联席对话，对商店二楼的 获准用途、松饼烘烤站、食品卫生等课题进行 讨论。

与市区重建局商讨解决土地续租课题 5月3日，本会连同商团会员货柜储存商会、运 输业公会、船务公会，以及物流业公会的代表， 与市区重建局总规划师兼副局长林荣辉、裕廊集 团、陆路交通管理局、贸工部亲企业委员会秘书 处代表展开联合对话会，反映业者在提交土地续

面包西果商公会廖建发会长表示，这是公会 成立67年来，首次与三家对口机构的部门主管展 开联席对话。通过这次会谈，业者对政策的原意 与灵活性有更深的认识，化解了之前的疑虑与 困惑。

调查商业课题、反映实际问题 收集商界反馈 第55届董事会张松声会长于2009年7月起担任 国会官委议员，以时任会长身份代表商界在国会 发表心声，并在2012年2月再次受委官委议员， 任期两年半。

国会每月复会，张松声前任会长都会提出商界 关心的热点课题，特别是在修订政策、法案时， 提供可行性建议。 为确保及时、准确地反映商家的想法，本部

（由右至左）面包 西果商公会陈忠明名 誉会长、廖建发会 长、本会商团与会员 事务委员会李思亮主 席、邬顺山副主席、 陈睦发副主席、谭宝 锠秘书长与面包西果 商公会属下会员和三 家政府部门代表探讨 可行方案。

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门对多项专题进行研究与调查，提供支持资料与 数据，供张松声官委议员参考，包括：《人口白 皮书》、财政预算案、裕廊集团（修正）法案、 人力资源、公共交通、土地资源等商界热点 课题。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

服务业者的专业反馈，也附上本会前任会长、官 委议员张松声于2012年10月国会辩论《个人资料 保护法案》的演讲全文，一并提呈建议书给当局 参考。

中小企业意见调查 上海自贸区投资环境专项研究 本委员会针对带动新一波中国经济改革热潮 的上海自贸区的经商和投资环境进行研究。自贸 区服务业的扩大开放为新加坡企业制造有利的经 商环境。而自贸区的建立，也对以中国为目标市 场，同时拥有大量跨境业务的企业尤其有利。这 些跨境业务包括在境外直接以美元筹集的资本或 注资，以及进出口贸易。 这些资料为新加坡商家投资自贸区和11月12日 本会举行的新中商务论坛“上海自贸区为新加坡 企业带来的商机”提供及时、有效的参考资料。

2013年财政预算案：回应商家诉求 2月25日，本会在政府公布2013年度财政预 算案同天发布新闻公告，提出本会对预算案的反 馈，获得媒体广泛的报道。 本会支持政府在预算案中，针对商界面临的挑 战所提出的解决方法。而本会在预算案公布前提 呈的一些期望与建议，包括扩大生产力及创新优 惠计划的合格项目名单、提供路税回扣、公司所 得税回扣也获得政府采纳。 此外，本会感激政府推出“过渡时期三年援助 配套”，此举在某个程度上回应了本会要求政府 设立“经济重组转型津贴计划”的请求。 本会在公告中表示，政府允许服务业者灵活调 动不同工作岗位的外籍员工，同时推出中小企业 人才培育计划，不仅有效协助企业转型，也缓解 人力短缺的压力。

2013/2014年度全国工资理事会指导原则 5月31日，本会在全国工资理事会薪金指导原 则公布当天发布本会的反馈，获得媒体广泛报 道。 本会认同理事会建议，也对特别照顾低薪工友 的举措感到欣慰。任何工资的调整应该是可持续 的，并需要与长期生产力增长相辅相成，才能确 保我国经济保持竞争力。当企业在努力重整业务 模式之际，本会也希望政府能协助控制非工资成 本的不断上涨，如政府收费、行政费用、租金、 税额等。

向“谢绝来电登记处”提呈建议书 5月中，谢绝来电登记处展开公众咨询活动。 本会搜集了商界、法律界人士，资讯科技、金融

本会于6至7月展开的年度重点调查项目《总商会 中小企业意见调查》共搜集到516家各领域企业的 反馈。 8月14日，本会蔡其生会长于第十五届中小型 企业大会及第十六届资信商业大会开幕式上，公 布了调查的结果和四大亮点：  84％的受调查企业已经采取行动提高生产力  中小企业面临经营成本上升的压力，人力、租 金成本上涨影响最大；  63％的中小企业计划开拓海外市场，马来西 亚、印尼、中国是热门投资地点；  57％的企业从政府援助计划中受惠，生产力与 创新优惠计划最受欢迎 此外，本会也在第十五届中小型企业大会分 组论坛上，通过手机应用程序向与会代表搜集政 府援助计划、经营挑战、对大会的反馈。 这是本会首次在常年大型活动会场，通过资信 科技平台进行互动式意见调查。 调查数据在大会论坛中多次被主讲嘉宾引用， 有效地促进讲座的互动性。

2014年度财政预算案公布前意见调查 本会自10月8日起，展开为期8周的《财政预算 案前意见调查》，共收集到338家来自各领域企业 的反馈。 本会于12月底提呈总结报告给财政部、贸工部 参考，并促请政府考虑下列四项建议，协助本地 企业应对2014年的挑战： 1. 未来3年，继续通过政府援助计划支持中小企 业，特别是微小型企业，提高生产力，拓展经 营能力； 2. 为中小企业提供负担得起的工业用地和商用地 产、租金补贴； 3. 扩大人力资源来源，保留有生产力的工作团 队，包括为年长员工填补公积金保健户头、将 工作准证的有效期延长至4年； 4. 专为中小企业设立“业务转移海外津贴”，资 助有计划把业务迁移到海外、拓展海外业务的 中小企业。

研究与出版委员会 Research & Publications Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

出版： 真实记录商会全年进程 《2012年常年报告书》展现耕耘成果

《2012年常年报告书》

本会2012年常年报告书以“迎接挑战，建构 包容及可持续发展的社会”为主题，向本会151 家商团会员和4000名会员商家总结2012年的 耕耘成果，由本会研究与出版委员会负责整理与 汇编。 《2012年常年报告书之会务活动》共印刷了 4,400册，财务报告则印刷3,500册，于3月8日会 员大会召开前寄交给会员。

《华商》 作为本会的旗舰刊物，《华商》不仅肩负宣导 本会活动的重任，同时也关注我国、区域及全球 局势发展。《华商》以中英双语、双月刊的形式 发行，读者群包括会员及海内外商界人士和学者 专家。 从8月份的第三期《华商》开始，本会正式推 出电子版《华商》，让会员商家除了能继续翻阅 印刷版杂志，也能通过电脑、平板及智能手机上 网阅读。随着电子版《华商》的推出，此刊物的 读者群持续扩大，为本会及广告商带来更大的品 牌与宣传效益。 2013年《华商》的主要内容包括： > 第一期：第57届董事会选举结果；与教育部王 瑞杰部长欢度农历新年；本会与餐饮业协会联办 企业高管台湾集训营；张松声会长国会辩论《人 口白皮书》；财政预算案公布前意见调查；2013 年经济展望论坛等。 > 第二期：第57届董事会就职典礼；蔡其生会长 专访；国会里的企业心声：财政预算案辩论；云 南省投资契机等。 > 第三期：本会零售业业者赴香港取经；与张思 乐政务部长对话会；以创新经营提升餐饮业生产 力等。

《华商》第一期

《华商》第二期

> 第四期：李光耀先生90华诞庆生晚宴；第十五 届中小型企业大会、第十六届资信商业大会；新 中商务论坛；建国48周年国庆晚宴；马来西亚依 斯干达特区商机考察等。

 本会喉舌刊物《华 商》今年推出电子版， 让会员商家也能通过电 脑、平板及智能手机上 网阅读。

> 第五期：本会组团参加第十二届世界华商大 会，考察中国西部商机；本会中小企业中心开 幕；中区中小企业中心正式启动；中小企业意见 调查专题论坛；国会休会动议：中小企业的持续 发展；与翁山淑枝对话会；蔡其生会长获颁“南 洋校友成就奖”等。 > 第六期：新加坡企业中心揭牌仪式；上海自贸 区新商机；五金及精密机械工程行业生产力集训 营，带领赴台湾与韩国取经；本会助商团会员解 决营运困惑等。

《第57届董事会名册》 3月15日，蔡其生会长带领第57届董事会董事宣 誓就职。本会于7月4日出版新一届董事会名册， 内容包括了董事的最新联络资料和公司。

中小型企业大会、资信商业大会手册 本会于8月份举办第十五届中小型企业大会、第十 六届资信商业大会，本部门负责出版、汇整大会 手册内容，让与会者进一步了解大会议程、论坛 主讲嘉宾，以及赞助商与参展商所提供的产品与 服务。

《华商》第三期

《华商》第四期

《华商》第五期

《华商》第六期

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研究与出版委员会 Research & Publications Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

网站： 紧扣全球商业脉动 研究与出版部负责维护与开发三个主要网站， 包括本会网站(www.sccci.org.sg)、世界华商网 络(www.wcbn.com.sg)，以及企业通中文网站 (www.sccci.org.sg/enterpriseone)。

本会网站 本会网站上刊登了本会与商业合作伙伴联办 各项活动资讯。用户可通过本会网站下载研讨会 文字材料、演讲稿件、新闻稿、报名参加各项活 动，以及链接到其他实用网站。

世界华商网络 世界华商网络汇集了14万个遍及世界各地的华 人企业的资料，涵盖上市公司、大型私人机构， 以及中小企业。网站中收录大量的中国公司资 料，对有意拓展中国市场的人士裨益甚多。本会 于1991年创办的“世界华商大会”的历史与资料 也刊载于世界华商网络中。

企业通 标新局与本会合作开发“企业通”中文网站， 旨在协助本地中小企业了解和把握商务资讯，同 时也是一个让华文教育背景商界人士了解政府援 助配套的有效平台。企业通提供一站式的服务， 汇集不同政府部门提供的多种援助计划，以及在 我国经商不可或缺的重要资讯。 本会负责中文网站的日常管理，以及翻译英文 版EnterpriseOne网站所列出的“每日消息。

 研究与出版委员会 萧作鸣主席（左一）和 曾宪相副主席（右一） 把纪念品颁赠给“财政 预算案摘要”英语讲座 主讲者普华古柏合伙人 李柯龙。

讲座与活动： 加强沟通、互动 “财政预算案摘要”英语讲座

财政预算案说明会

为了让会员商家更加了解财政预算案内容，本 会与普华古柏会计师事务所、企业发展与服务中 心，于3月21日联办上述讲座，吸引了100名商界 代表出席。

在蔡其生会长的建议与促成下，本会于3月28 日董事会议后举行上述说明会，让董事们进一 步了解预算案内容，以及商家在重组与转型过程 中，应如何善用援助计划来提高生产力、竞争 力，并拓展海外市场。

研究与出版委员会委员、普华古柏合伙人李柯 龙，向出席者讲解预算案的核心组成部分“过渡 时期三年援助配套”。他也鼓励企业善用政府援 助计划，并提醒商家在重组转型过程中必须改善 经营模式，将劳工密集型业务转移到海外。

蔡会长亲自主持专题讨论时段，连同财政部林 暐彧副署长、标新局周沐丽助理总裁、企发局陈 丽萍副司长、劳发局黄莉云高级署长、国内税务 局陈利光经理，与出席说明会的25名董事会成员 互动交流。

研究与出版委员会 Research & Publications Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

中小企业专题论坛

10月8日，研究与出版委员会在本会中小企业 中心开幕式上，特别举办上述专题论坛。会上， 刘泰山副会长代表本会提出五项建议，供政府部 门参考：  延长生产力与创新优惠计划有效期多3年至 2018估税年，让企业充分善用津贴提高生 产力。  希望政府能允许企业留住技能熟练的外籍员 工，无论员工国籍。  呼吁政府进一步简化、放宽生产力与创新优惠 计划、创新与能力赠券申请程序，检讨申请资 格，或扩大计划的使用范围及合格项目。  促请相关政府机构（如：裕廊集团、建屋局、 土地局）提供更多负担得起的工商业用地，协 助中小企业降低经营场地的成本。  建议政府为中小企业设立“业务转移海外津 贴”，资助有计划把业务迁移到海外、拓展海 外业务的中小企业。

与泰国商业部企业发展厅探讨经济课题 4月24日，蔡其生会长接待泰国商业部企业发

展厅 Pikul Taksinwaracharn 副厅长率领13人代表团 拜访本会。代表团此行的主要目的是考察新加 坡政府在援助中小企业方面所推出的相关计 划，以及本会为本地企业提供有关经济课题的 协助。

与翁山淑枝对话会

9月22日，本会邀请诺贝尔和平奖得主、缅甸 全国民主联盟领袖翁山淑枝，在新加坡管理大学 与本会董事进行闭门对话会。 翁山淑枝强调，缅甸政府的当务之急，是加速 引进一批高素质的外商，致力为缅甸人制造更多 优质的就业机会，同时提供在职培训，提高员工 技能及生产力，才能建构和谐稳定社会，推动经 济的可持续发展。 蔡其生会长指出，我国许多企业家都十分看好 缅甸在改革开放后的发展前景。2012年，本会率 领31人代表团到缅甸首都内比都、前首都仰光考 察，会晤当地官员、了解投资契机，并与缅甸工 商业联合会、缅甸华商商会签署双向合作协议推 动两国企业的交流与合作。

为商家提供增值服务 贸易网络服务

专业翻译服务

贸易网络服务是全国性的电子贸易文件处理系 统，可以迅速处理贸易文件。本会是新加坡关税 局授权的贸易网络服务中心之一，为贸易公司签 发进出口准证。本会会员可以优惠价格使用这项 服务。2013年，本会共处理790份报关文件。

2013年，本会处理的翻译项目包括以英文书写 的公司宣传手册、证书、计划书等，替本地企业 解决拓展中国市场时遇到的语言障碍。

 翁山淑枝的谈话， 让本会董事更了解缅甸 的投资氛围。

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外事委员会 External Relations Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

外事委员会

与各国使节交流 促进友好往来 中国驻新加坡大使馆 中国驻新加坡大使馆宴请新任董事会 3月15日，中国驻新加坡大使馆特设晚宴，恭 贺本会第57届董事会全体董事宣誓就职。 戴兵代办指出，中国驻新加坡大使馆历来十分 重视与总商会的友好关系，通过各种方式和渠道加 强相互之间的交流，增强彼此的友谊。他相信，总 商会新一届董事会在蔡其生会长领导下，必将继承 和发扬总商会的光荣传统，不断取得新成绩。 蔡其生会长则表示，第53、54届董事会蔡天宝 会长、第55、56届董事会张松声会长在任期内， 将总商会和中国大使馆的友谊推向新高峰。而新 任董事会需要中国大使馆的支持，在推广新科技 和现代管理的同时，也让更多受英文教育的华人 企业家深入了解中华文化的价值观、思维模式、 行为习惯、历史内涵等，提升年轻一代到中国发 展，与中国商家打交道。 张松声前任会长则感谢使馆在他四年任期内提 供的协助，让他带领本会顺利完成第十一届世界 华商大会和辛亥革命100周年纪念两项大活动。他 深信，使馆将继续与本会保持密切交往，深化互 利合作，进一步推进中新关系发展。

宴请新上任中国驻新加坡大使段洁龙阁下 6月19日，本会于港丽酒店设宴欢迎新任中国 驻新加坡大使段洁龙阁下。段大使是新中建交以 来的第九任中国大使，是中国的法学与国际法专 家，担任过中国常驻联合国代表团一秘、驻美国 大使馆参赞、驻悉尼大使馆总领事等职，驻外经 验丰富。

印尼驻新加坡大使馆 5月7日，印尼驻新加坡大使Andri Hadi阁下特邀 本会董事和会员商家到其官邸，与使馆经济处、 商务处、印尼商会和多家顶尖大型企业密切 交流。 印尼是新加坡企业拓展商机的重要区域市场， 印尼大使馆与本会的密切关系有助于推动本会为 会员商家所组织的印尼考察活动。

意大利驻新加坡大使馆 4月18日，刚于2月1日走马上任的意大利驻新 加坡大使Paolo Crudele阁下到访，向本会推介蕴藏 在旅游、钢铁和汽车、能源及水处理行业的商 业契机，希望本会把投资良机推介给本会会员 商家。

新加坡驻柬埔寨大使馆 7月4日，新加坡驻柬埔寨大使石明光拜访本 会，进一步加强新加坡驻柬埔寨大使馆和本会的 联系，为有意到柬埔寨投资的本会会员商家搭建 平台。

东帝汶驻新加坡大使馆 10月21日，东帝汶驻新加坡大使馆代办 Domingos Savio、Merina Xareal一秘等人到访，向 本会代表介绍东帝汶的经济概况及目前的发展项 目。他表示，东帝汶已经申请加入东盟，也努力 改善基础设施，吸引外资，并邀请本会带领会员 商家和本地企业到东帝汶考察投资环境。 本委员会邓健辉主席表示，新加坡企业正积极 往海外拓展业务，东帝汶是值得他们考虑投资的 海外站点之一。

 中国驻新加坡大使 馆特设晚宴恭贺本会 第57届董事会全体董 事宣誓就职。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

外事委员会 External Relations Committee

印度驻新加坡大使馆 10月25日，印度驻新加坡大使馆最高专员Vijay Thakur Singh及一秘Amitesh Bharat Singh到访，向本 会推介适合本地商家和会员投资的项目，并希望与 本会携手促进两国经贸繁荣。 蔡其生会长表示，本会与新加坡印度商会一直 以来保持密切往来。本会于10月4日与印度商会、 马来商会联办的三大商会交流会得到各属下会员 商家的鼎力支持。会长表示，他希望能在其任期 内组织代表团到印度考察商机。

马来西亚驻新加坡最高专员公署 12月11日，马来西亚驻新加坡 Dato’ Husni Zai Yaacob最高专员和Wan Suraya公使经济参赞到访， 介绍马来西亚经济的最新发展。根据世界银行的 排名，马来西亚的经商环境已经上升到第6名。鉴 于马来西亚和新加坡比邻的地理位置和密切的经 贸往来，两国更应相互学习，并共同促进区域经 济繁荣。

与各地区商会交流 共谋会员商家福祉 澳门中华总商会 1月29日，澳门中华总商会马有礼会长率领7人 代表团到访，邀请本会出席该会欢庆成立100周年 庆典。代表团一行人得到蔡其生会长等人的热情 接待。 科技委员会黄建铭副主席、傅国华董事代 表本会出席了该会于2月20至22日举行的庆祝 活动，进一步加强两地企业和本会与该会的 联系。

荷兰驻新加坡商会 荷兰驻新加坡大使Johannes Jansing阁下邀请本 会出席荷兰驻新加坡商会成立五周年酒会，促进 彼此间的互动。 5月30日，总务委员会何乃全主席、文教与社 会事务委员会白南泉副主席、外事委员会胡进胜 委员和资讯、研究与出版胡爱兰高级主管代表本 会出席了酒会，进一步加强与该会和其会员商家 的联系。

槟州中华总商会 10月9日，槟州中华总商会会长拿督斯里祝友 成、执行顾问丹斯里拿督斯里陈国平局绅、110周 年会庆筹委会拿督杨翼图主席到访，邀请本会出 席该会的110 周年纪念联欢晚宴。 11月30日至12月2日，蔡其生会长带领了黄山

巴基斯坦驻新加坡最高专员公署 12月27日，巴基斯坦驻新加坡最高专员赛义德 哈桑•贾维德和副最高专员Salman Athar及公署代 表Attique Tabasam到访，推介巴基斯坦的投资商 机和社会环境。

忠副会长、总务委员会何乃全主席、文教与社会 事务委员会吴学光主席、外事委员会吴中庸副主 席、商团与会员事务委员会陈睦发副主席等人出 席庆典活动，包括欢迎晚宴、庆典开幕仪式、名 人论坛及才艺晚宴。

菲华商联总会 12月9日，菲华商联总会黄美丽副理事长到访 本会，邀请本会组团参加该会将于2014年3月28 至31日举办的60周年钻禧大庆。

 蔡其生会长（右三） 连同外事委员会邓健辉 主席（左二）及吴中 庸副主席（左一）接待 印度驻新加坡大使馆 Vijay Thakur Singh （左三）最高专员。

 蔡其生会长（中） 和外事委员会主席邓健 辉（右二）接待槟州中 华总商会会长拿督斯里 祝友成（左二）、执行 顾问丹斯里拿督斯里陈 国平局绅（左一）和该 会110周年会庆筹委会 拿督杨翼图主席。

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外事委员会 External Relations Committee

与战略合作伙伴建立关系

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

史的影响，以及本会在孙中山先生革命事业中扮 演的角色。

新加坡管理大学 4月2日，新加坡管理大学邀请本会第57届董会 董事参观校区建设，并举办午餐交流会欢迎新一届 董事，藉此促进本会与管理大学之间的联系和探讨 合作的机会。蔡其生会长带领21名董事出席。 会上，蔡其生会长代表管理学院与新加坡管理 大学校长Arnoud De Meyer签署合作协议，共同协 助职场专业人士提升竞争力，实现职场抱负。

蔡其生会长向出席者说明了本会的使命及第57 届董事会帮助中小企业克服经济转型挑战的首要 任务，以及本会举办的活动，包括与商团会员的 交流会议、生产力培训营等。蔡会长也在交流会 上提到三个商会分别在中国、印度及印尼占有的 优势。

新加坡马来商会、新加坡印度商会 10月4日，60名本会代表和60名马来商会、印 度商会代表出席了由本会主办、马来商会和印度 商会联办，在中山公园华美达酒店举行的三大商 会交流会。

 新加坡印度商会 会长Rangarajan Narayanamohan （中）与其商会会 员，以及马来商会的 代表们在出席三大商 会交流会前，先参观 孙中山南洋纪念馆。

本会邀请120名商界代表出席交流会前到孙中 山南洋纪念馆参观，了解辛亥革命对近代中国历

与媒体密切合作 提高商会知名度 与《联合早报》分享会 2月6日，本会代表包括时任张松声会长、蔡 其生副会长、国际事务委员会黄山忠主席、工商 业委员会刘泰山主席、研究与出版委员会何乃全 副主席、商团与会员事务委员会邬顺山副主席、 科技委员会黄建铭副主席、郭庭水名誉董事也与 《联合早报》分享了商会、商界对人口白皮书的 看法。

台湾TVBS电视专访 5月23日，蔡其生会长以本会会长及其公司德 华控股董事经理的身份接受台湾TVBS“奋起台

湾”纪录片专访。专访从德华控股的转型故事出 发，延伸至新加坡政府的效能，探讨新加坡企业 在新加坡政府积极协助下，如何扎根狮城，扬名 海外。

与新华网新加坡频道签署战略合作框架协议 本会与新华网新加坡频道签署战略合作框架协 议，协助提高本会及上海代表处在中国的知名度 与形象。11月12日，新加坡贸工部兼国家发展部 李奕贤高级政务部长、中国驻新加坡大使馆经济 商务参赞处郑超公参、新加坡国际企业发展局张 永昌局长、新加坡中华总商会蔡其生会长见证负 责督导本会媒体事务的钟声坚副会长与新华网新 加坡频道吴磊执行总经理，在新加坡企业中心揭 牌仪式上签署了合作协议。

 钟声坚副会长 （右一）代表本会， 在新加坡贸工部兼国 家发展部李奕贤高级 政务部长（右三）、 中国驻新加坡大使馆 经济商务参赞处郑超 公参（左二）、新加 坡国际企业发展局张 永昌局长（右二）、 新加坡中华总商会蔡 其生会长（左三）见 证下，与新华网新加 坡频道代表吴磊执行 总经理签署战略合作 框架协议。

商团与会员事务委员会 Trade Association & Membership Affairs Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团与会员事务委员会  蔡其生会长每月亲 自主持商团对话会，与 各商团会长、代表们叙 旧和加强联系的同时， 也了解各行业面临的挑 战，再向有关政府部门 转达。

商团与会员项目 商团与会员商务委员会秉承联系商团和会员、 促进交流合作为宗旨，凭借本会独特的平台和广 泛的海内外商贸网络，为不同行业背景的商团及 会员制造更多互动的机会，也加强会员商家对本 会品牌的认同和对本会的归属感。

商团会员午餐交流会 5月份开始，本委员会在每个月第一个星期四， 按行业分类邀请属下商团代表进行午餐会议，藉 此了解各行业的挑战和关注的商业课题，经本会整 理后的相关课题都转达给有关政府部门，以便他 们为商团会员提供实质的协助。本会也积极促成商 团会员与对口政府部门进行后续磋商。

2013年，以下商团会员与本会进行了密切交流：

日期与行业

商团

餐饮、食品业

第57届董事会上任以来的首次商团会员午餐会，出席者包括： 新加坡食品厂商联合会、新加坡玩具糖果商公会、新加坡餐饮业协会、新加坡琼侨咖啡酒餐商公 会、新加坡糖商公会有限公司、新加坡零售酒商公局、欧美杂货食品商务局、新加坡炼乳商公会

6月6日 交通、物流、旅游业

新加坡食品厂商联合会、新加坡车商公会、新加坡学校私人巴士车主公会、新加坡车业公会、新加坡 摩托车商会、新加坡旅游景点协会、新加坡汽车出入口商协会、新加坡船务公会、快车代理商协会

5月9日

7月4日 零售业、商联会

8月1日 建筑及家具业、机械与 工业生产、地产与商业

9月5日 出入口行业、原产业、 中医药业

10月3日 资讯与精密工程； 咨询、管理、金融 与其他专业

新加坡全国商联总会、新加坡金钻珠宝商会、碧山商联会、新加坡当商公会、新加坡杂货店联 谊会、新加坡收音机及电器商公会、新加坡书业文具商公会、新加坡帆布商业公会、新加坡布业中 心商联会、新加坡布业联谊会、金皇商业大厦商联会、新加坡钻石交易所、新加坡出版商会、Spa & Wellness Association (Singapore)、马林百列商联会 新加坡五金机械公会、新加坡玻璃公会、新加坡塑胶工业总会、新加坡漆业批发与零售商会、新加 坡吊秤车公会、新加坡机器厂商公会、新加坡装修同业商联会、新加坡铁厂商公会、新加坡五金工 具公会、新加坡木材厂商总会、新加坡海南商会、新加坡家具商会、新加坡家具工业理事会、新加 坡船舶物资商会、新加坡保安系统公会 巴西班让批发中心商联会、维多利亚街批发中心商联会、新加坡中药出入口商公会、新加坡瓷商公 会、新加坡果菜出入口商公会、新加坡花卉园艺总会、新加坡观赏鱼出口商公会、新加坡卫生材料 出入口商会、新加坡鱼商总会、新加坡中国医药保健品商会、新加坡中医中药联合会、新加坡米入 口商总会、新加坡沙巴出入口商公会、砂劳越出入口商公会、新加坡中药公会、新加坡针灸学会 新加坡现代企业管理协会、Association of Singapore Insurance Agents、Institute of Estate Agents、 新加坡精工及模具协会、Singapore High Technology Association、新加坡印刷与媒体同业公会、 新加坡创业及私人资本投资协会、新加坡面包西果商公会、新加坡福州咖啡酒餐商公会、Tobacco Association (Singapore)

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商团与会员事务委员会 Trade Association & Membership Affairs Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

会员之夜

预览新加坡体育城

为了加强本会属下各兴趣小组，包括青年企业 联系网、事业女性组、歌唱班、华语讲演会成员 的友谊和协作，310名本会董事及会员受邀出席本 会于1月4日在嘉庚堂举办的“会员之夜”。

11月13日，本会37名会员受国家体育场俱乐部 体验中心之邀，出席该中心介绍会，了解有关体 育城的独特设计、各项社区设施，以及国家体育 场俱乐部会籍。

本会属下各兴趣小组，包括青年企业联系网、 事业女性组、歌唱班、华语讲演会的成员通过歌 舞、相声等表演展现各自的才华及学习成果。

支持“儒商之夜2013”

新加坡社区基金会分享

7月4日，本会蔡其生会长受邀担由本会支持 的“儒商之夜2013”的活动主宾。此活动由老板 联谊会、新加坡现代企业管理协会及国际青年商 会在本会嘉庚堂举办。

2月22日，新加坡社区基金会代表为40名本会董 事和委员介绍有效和个性化回馈社会的运作模式。

专项小组 青年企业家联系网 青企网以“培育青年企业家迈向成功之路”为 宗旨拟定各项活动。 ： 颜毓瑩（建煌基建工程私人有限公司董 事经理） 副主席 ：谢锦发（立杰律师事务所合伙人）

各项目与组员：  商业督导项目 通过与资深企业家对话，联谊，让青年企业家 从中学习并得到启发。

 招募新兴行业者项目 接触新兴企业，了解商业动向及发展趋势。让新 兴行业与传统行业接轨，扩大青企网的商业网 络。

主席

组员 ： 邬为强 (贵宾旅运私人有限公司董事)； 陈永得（万得行企业私人有限公司董事）  中华商业道德和价值观传承项目 如学习陶朱公商训和孔夫子的道德经等，加强 年轻商家的智慧和正确的经商之道；启发年轻人， 尤其是年轻一代的企业家传人具感恩之心，向上向 善。 组员 ： 白夀淞（Fin-exis Advisory Pte Ltd副董事）； 刘畅（新希望新加坡有限公司董事）； 高铨壮（三德有限公司董事经理）

组员 ： 杨绍鹏（威网媒体董事）； 陈庆权（KTL Global Limited行政主管）  公益活动项目 主办具持久性公益活动，鼓励年轻企业家为社 会上弱势的群体尽一份力，回馈社会。青企网将 探讨如何给予受益团实质性的长期帮助。 组员 ： 张丽声（太平海务 (私人) 有限公司执行董 事）；陈齐贤（明义汽车私人有限公司联 营商务经理）；金宇（江苏东方重工有限 公司业务发展主管）

“陶朱公经商宝典”分享与交流会 6月29日，戴文雪受邀向50名听众讲解如何运 用《陶朱公十二商训》管理与发展现代企业，并 分享应对创业初期难题的良策。青企网主席颜 毓瑩董事表示，希望这个平台所分享的中华文 化与智慧能让年轻一代灵活应用在企业发展与工 作上。

 总商会为会员商家 们建构的平台，让大 家交换商机，也赢得了 友情。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团与会员事务委员会 Trade Association & Membership Affairs Committee

 青企网邀请本会产业 委员会林惠璋主席、高 泉庆副主席及白连源董 事与新进企业家交流。

“陶朱公十二商训与现代企业管理”分享与 交流会 11月19日，青企网邀请QSS Safety Products (S) Pte Ltd董事经理郭鸿傑及三德有限公司董事经理 高铨壮与80名与会者分享他们应用“陶朱公商 训”管理企业的心得。分享会由青企网副主席谢 锦发主持。

 青企网副主席谢锦 发律师（前排右二）带 着青少年们参加青企网 主办的攀岩活动。

商业指导与交流活动 8月30日，青企网首次举办上述主题活动，邀 请本会产业委员会林惠璋主席、高泉庆副主席及 白连源董事与30名从事建筑与地产业的青年企 业家分享其经验，进行业务指导。青企网颜毓瑩 主席也鼓励与会者放眼天下，通过各种商务交流 机会开阔视野，开拓联系网络，听取商界最新资 讯，掌握先知先觉的优势。

商界青年领袖联盟 本会、马来商会，印度商会青企网、商业领袖 校友俱乐部以及22名青年商业领袖加入由贸工部 政务部长张思乐推动的商界青年领袖联盟。 联盟由新加坡工商联合总会带领，旨在鼓励 年轻人创业，并为创业群体提供支持与交流的机 会、建立联系网络与加强青年商业领袖的领导力 与竞争力。首次联盟合作期为2年，之后将根据具 体状况更新合作内容。 青企网颜毓瑩主席代表本会出席了10月28日的 成立仪式。

“裕廊青年中心攀岩活动” 公益活动 11月23日, 青企网在Kinetics Climbing展开本年 度首场公益活动，协助新加坡儿童中心属下裕廊 青少年中心的20位青少年通过攀岩活动来培养耐 力、建立自信。项目获得本会基金赞助1000新元 作为活动经费。

海外华裔青年企业家中国经济高级研修班 11月4日至13日，白夀淞组委代表青企网赴北 京参加由中国国务院侨办、中国海交会主办，北 京市侨办以及北京大学承办的上述研修班，增进 海外华裔青年企业家对当前中国经济形势和投资 环境的了解。

厦门市侨商联合总会代表团 11月29日，青企网主席颜毓莹带领组委和本会 会员，接待厦门市侨商联合总会陈秀枝与17人代 表团，促进双方的交流与合作。

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商团与会员事务委员会 Trade Association & Membership Affairs Committee

事业女性组 事业女性组以“德、智、群、美”四个核心价 值观为出发点，展开一系列活动，协助事业女性 作全方位的发展。 顾问 ： 张齐娥（悦榕控股有限公司高级副总裁） 主席 ： 郭素雯（通环合伙公司董事经理） 副主席 ： 杨美力（惠普新加坡 (销售) 私人有限 公司个人系统事业群总经理）

各小组和组员：

“德”组 组长 ： 蔡伟玲（和美控股私人有限公司商务顾问） 组员 ： 蔡明华（保诚保险新加坡 (私人) 有限公司 财务服务经理） 陈樱波（毅率私人有限公司合伙创办人）

“智”组 组长 ： 林丽珠（海峡律师事务所董事） 组员 ： 翁诗惠（博听阁国际公共关系公司

董事经理）

洪芳芳（毕马威会计师事务所合伙人）

石慧宁（Mewah International执行董事 及集团总裁）

黄子芳（Hanayoshi Restaurant Pte Ltd董事）

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

“美”组 组长 ： 黄亦巧医生（TP Dental Surgeons Pte Ltd 董事经理） 组员 ： 郭兆璋（友钰(新加坡)私人有限公司董事）

吴秀娟（Edenburn Consulting International董事经理）

陈仪彬（卢卡斯影视新加坡分公司 副总经理）

为女性喝彩 3月9日，事业女性组于希尔顿酒店举办“为 女性喝彩”三八国际妇女节庆祝活动，邀请四 位本地杰出女性与出席的250人分享人生经历与 心得。活动主宾是总理公署兼环境及水源部和外 交部第二部长傅海燕女士。 时任会长张松声致词时赞扬了事业女性组与新 加坡复员技训企业管理局 (SCORE) 合作的试点项 目《植苗》计划，并鼓励事业女性组再接再厉， 在为社会经济发展继续努力的同时，也积极投入 慈善工作。 傅海燕部长指出，我国女性在公司董事局的人 数还有待改进，而女性自己本身也应该争取主 动、把握机会，贡献才能。她鼓励女性在克服 困难与挫折的过程中，要懂得取舍，别让机会 流逝。

“群”组 组长 ： 李素玲（艾思精密模具有限公司执行董事） 组员 ： 李佩銮（保运企业(私人)有限公司投资 董事）

邬纯菱（兀兰运输服务(私人)有限公司集 团财务总监）

蔡美玲（优美缔软件私人有限公司董事）

姚愔嫕（GPS Development Services助理 经理）

四位不同领域的杰出女性，包括王开源、黄丽 玲、陈善安医生、曹玛丽安医生受邀担任演讲嘉 宾。她们一致肯定家庭的重要地位；而她们成功 的共同点就是有理想，极具热诚、严己宽人，不 断地寻求突破、勇于面对挫折、积极向上向善， 也善于分配时间，兼顾事业与家庭，最难能可 贵的是她们也兼具爱心和善心，积极参与社会 服务。

 本会三八国际妇女 节庆祝活动主宾傅海燕 部长（中）、事业女性 组主席郭素雯（左五） 和组委们（左起）： 李佩銮、蔡美玲、黄亦 巧、杨美力、傅梅芬、 吴秀娟、活动主持洪爱 玲、郭兆璋、邬纯菱， 与250名出席活动的嘉 宾共同为女性喝彩。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Disco圣诞联欢晚会 12月15日，事业女性组成员在醉花林俱乐部举 行联欢晚会，以70年代迪士哥舞会为主题，共同 欢庆圣诞佳节，促进交流。

“德”组举办的活动 让前女囚犯在关爱中重获新生 “植苗”试点计划 事业女性组在2012年便开始与新加坡复员技训 企业管理局 (SCORE) 合作推行试点项目《植苗》 计划，通过培训与就业计划、善后扶持服务、励 志讲座系列、家庭参与活动，协助前女囚犯掌握 技能、提升心智及就业机会，在得到关爱中重获 新生。 经过挑选参与培训与就业试点计划的12女前囚 犯分别于2012年10月至2013年5月获释，92%继 续参与计划，45.5%参与计划者留在工作岗位， 工作稳定，其中60%在本会会员公司工作。 试点项目筹得的善款超出预定的5万元目标。 《植苗》计划二 第二轮《植苗》计划选出12名女前囚犯，在 8月19日至30日期间接受本会管理学院提供的两 项培训课程：客户服务技能及“卓越服务”华语 课程。 11月11日，本小组安排新加坡复员技训企业管 理局，向新加入计划的9名雇主讲解招聘前囚犯的 程序及聘用女前囚犯可能面对的挑战。

支持黄丝带义跑活动 9月15日，32名本会代表响应号召，参加由黄 丝带计划主办的第五届筹款活动，义跑筹得的善 款主要捐给黄丝带基金，用来援助囚犯和前囚犯 的生活和学习，包括为他们的课程提供助学金、 为他们的家人提供紧急费用或安排让囚犯与孩子 团聚等活动。

“智”组举办的活动 “商业罪案成本管理”交流活动 8月27日，小组邀请毕马威国际会计师事务所

商团与会员事务委员会 Trade Association & Membership Affairs Committee

合伙人林靖国，与30名出席者分享分享海内外商 业罪案手法，以及如何有效避免风险。

“群”组举办的活动 开办“Disco”舞蹈班 8月17日至10月5日，每逢星期六早上，小组 开办舞蹈班，教导八十年代最受欢迎的迪斯科舞 蹈。学员在学习正确的舞蹈技巧之际，也搭建人 脉网络。

“带个朋友”烹饪交流班 7月13日，小组在Tott烹饪学院开办第三次美食 交流班。41名会员和其朋友通过下厨学艺，结识 更多朋友，扩大人脉网络。

与瑞士妇女团体跨国际交流 9月29日，“群组”组员与瑞士妇女团20名代 表就“如何在家庭及职场之间取得平衡”与“如 何做一位成功的国际化公民”交流讨论。两场论 坛的讨论嘉宾分别为本组石慧宁组委和Skin Inc.总 裁陈丽温。此外，代表们也各自带了家乡的美食 与大家分享，通过美食来更近一步了解彼此的文 化。

参与2013年BRAS服装秀 配合10月份国际乳癌意识月，20名成员响应号 召于10月10日参加新加坡乳房重建协会举办的服 装秀。模特儿都是曾患乳癌但经过乳房重建治疗 的女性，借以展示她们积极面对病痛的一面。

接待厦门市女企业家协会代表团 11月29日，本组郭素雯主席、组委和35名会 员接待由厦门市女企业家协会陈琦琪会长带领的 42人代表团，促进新中两国女企业家的联系与交 流。

“美”组举办的活动 “古玉欣赏伴茶香”交流会 11月8日，35位会员在“茶渊”聆听茶艺师江 志平及古玉珠宝设计师黎才娟从文化与历史的角 度讲述茶道艺术与古玉制作及其功用，学习和体 验中国茶艺文化的魅力，进一步感知深藏古玉雕 饰背后的精神韵味。

华语歌唱班 “时代金曲”及“中国民歌”班，在2013年 内，继续不断地分别在星期二和星期六上课。课 程 分 成 4 个 系 列 ， 每 系 列 1 0 节 课 ， 每 班 人 数 近 40人。

十周年纪念演唱会，首次邀请福建会馆舞蹈团伴 舞，为400名观众演绎多首耳熟能详、百听不厌的 港台流行歌曲。

“民歌雅韵”演唱会 “流水年华在今宵”演唱会 3月16日，40名时代金曲班学员在新加坡南洋 艺术学院李氏基金剧院主办“流水年华在今宵”

11月23日，30名民歌班学员在嘉庚堂主办“民 歌雅韵”演唱会，为350名观众呈献好歌金曲，汇 报一年的学习心得。

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科技委员会 Technology Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

科技委员会  本会与新电信联 办工作坊，让会员商 家了解软件即服务解 决方案如何协助中小 企业提高生产力。

协助中小企业善用资信 科技提高生产力 本会中小企业资信资源中心举办系列活动、课 程，协助中小企业善用资讯科技提高生产力，降 低经营成本，同时凭借社交媒体的强大覆盖面， 更有效地推广产品与服务。

“一站式整体解决方案，专心无忧 开拓业务” 华语工作坊 1月10日，本会与新电信联办上述工作坊，让 20名会员商家了解软件即服务 (SaaS) 解决方案如 何协助中小企业提升生产力。

“探讨公共软件即服务的安全性、服务水平及 如何化解与供应商的争端”英语工作坊 1月31日，本会与信息技术标准委员会和新加 坡调解中心联办上述工作坊，为出席的59名商家 解说有关课题。

“为中小企业服务”英语研讨会 2月1日，本会与东南社区理事会联办此研讨 会，鼓励与会的10名商界代表善用政府援助计划 提高生产力的同时，也分享资信通讯合约指导原 则。

适当的会计软件，通过会计就绪评估方式提高生 产力。

“利用智能科技协助资信科技用户全面降低 成本”英语座谈会 7月24日，本会与联想(新加坡)有限公司举办 上述座谈会，向15名会员商家详细介绍系统移转 和调配、电源管理以及即时系统支援等如何提高 工作效率，全面降低营运成本。

工作场所基本业务分析工作坊： “明智之举－成功发掘业务的关键信息” 9月25日，本会与淡马锡理工学院联办工作 坊，让10名商家了解合适的业务数据分析软件， 如何能协助企业发掘关键信息，更好地发挥潜 能，超越自我极限。

微软工作坊：“善用办公软件，提高工作效率” 3月22日，本会与微软，向50名商界代表讲解 如何有效运用最新的办公软件提高效率。

“智慧经商”英语研讨会 4月19日，本会联同用友软件，向53名与会商 家介绍如何应用最新的如人力资源、财务管理、 供应链管理软件系统等拓展区域和国际业务。

“中小企业的先进仓储管理” 英语座谈会 5月10日，本会、SAP和Inecom向49名商界代 表介紹先进仓储管理的最佳实践方案，通过减少 库存浪费提高生产力，保持领先优势，提高客户 满意度。

“保障信息安全并遵循《个人资料保护法令》” 英语座谈会 9月26日和11月6日，本会联同迈克菲、立杰律 师事务所举办上述工作坊，向48名会员商家分享 了公司应如何强化资料保护措施，采纳相关的最 佳实践方案，以便遵循《个人资料保护法令》的 相关要求。

“通过整合商业管理解决方案进行业务转型” 工作坊 11月12日，本会联同日本电气(NEC)与7名会员 商家分享如何使用商业整合方案，通过简化工作 流程来提高生产力。

“通过创新提高供应链生产力”英语座谈会 5月17日，本会、ISC Globaly与AEB联办上述座 谈会，协助中小企业改善供应链管理，提高生产 力，俾便快速应对客户挑战并满足其需求，以加 强企业的竞争力。共有25名会员商家出席上述 活动。

“善用综合会计软件改进公司业务”座谈会 5月23日，本会与 Runnex Systems Pte Ltd 联办 上述座谈会，让25名与会者了解如何选择、善用

 协助商家强化 个人资料保护措 施的讲座。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

协助行业提高整体生产力专题讨论会 6月及7月，本会联同资讯通信发展管理局、标 新局，以及花卉园艺业、快餐服务业、配餐服务 业、中型餐饮业商团分别举办了三场行业专题讨 论会，吸引20名中小企业代表出席。 会议由本会中小企业资信资源中心主持。讨论 会根据各别行业面临的挑战，探讨资讯通信科技 可行方案，从而改进工作流程，提升行业的整体 生产力。

协助企业掌握先进的资讯知识和相关技巧， 让商家更有效地在借助社交媒体平台进行市场 渗透，强化竞争优势。平均每个课程有5名学员 参加。  优化您的网站－FACEBOOK行销（初级课程） 9月27日；10月4日、11日、18日  社交媒体 24/7: 内容、对话、交流 5月13日；10月21日

“如何在社交媒体上成为受欢迎的品牌” 英语工作坊

 社交媒体365: 员工、策略、解决方案 5月4日

4月16日，本会邀请对社交媒体有深刻了解的 周国华分享如何在社交媒体上强化品牌、增加品 牌的认知度，他也为出席者提供品牌评估服务。

 优化您的网站－Linkedln行销（初级课程） 10月25日；11月1日、8日、15日

社交媒体课程 本会在八楼管理学院电脑室开办系列课程，

 通过内容营销优化您的网站（初级课程） 11月22、29日；12月6日、13日

调查 - 了解对于资信科技的需求 8月中，本会展开《中小企业采纳资讯通信科 技的现状与趋势调查》。521名来自各行业的商家 在本会主办的第15届中小型企业大会、第16届资 信商业大会现场提出反馈。 调查显示，本地中小企业越来越重视资讯通信 科技对企业的帮助，超过9成的企业同意，公司的 业务能通过资讯通信科技获益。近年来，政府推 出许多援助计划，协助企业添购资讯通信设备，

调查显示，申请这些援助计划的企业仅有34%， 比率仍然偏低，说明了很多企业对这些政府援助 计划仍不太了解。 另外，85%的企业表示，“软件即服务”等云 计算软件，将取代现有的硬件和软件，成为未来 资讯通信的发展趋势。此外，中小企业在社交媒 体、电子交易的使用率仍有待加强。

受邀担任信息技术标准委员会理事会成员 本会受标新局的邀请，担任新一届信息技术 标准委员会理事成员，任期从2013年6月1日起至 2014年3月31日，傅国华董事是本会的代表。

标新局所管理的标准理事会是全国标准化计划 的最高授权机构，信息技术标准委员会是理事会属 下委员会之一，成员来自商团及商会、专业机构、 消费者组织、政府部门和院校机构的代表。

国际商业伙伴计划：深圳－厦门高级培训课程 新加坡国际企业发展局与本会联合推展国际商 业伙伴计划中国项目，开办上述课程，联办机构 是森林广场。 4月7日至13日，11人培训团在森林广场广场 管委会主席蔡瑞华团长和本会名誉董事郭庭水副 团长的共同率领下，到深圳和厦门两地进行密集

培训和实地考察，了解市场的最新发展趋势， 并与业内人士、政府机构建立联系。在深圳 期间，培训团和深圳电子行业协会进行了经贸交 流对接活动。厦门市张灿民副市长和多个相关 组织的领导会晤了培训团，团员也参观了厦门 规划展览馆，并在厦门大学接受一天培训，获益 丰硕。

科技委员会 Technology Committee

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国际事务委员会 International affairs Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

国际事务委员会 借鉴海外经验 启迪成功之势 “重塑零售业：服务与空间新构思” 香港集训营 4月21日至24日，本会和新加坡国际企业发展 局带领28名本地零售业高层管理人员赴香港了解 当地零售业的最新发展动态，以让本地商家做好 市场竞争的准备，并学习当地商家提高生产力和 加强竞争力。 获得香港经济贸易办事处鼎力支持的培训营， 让新加坡零售领域的中小企业认识香港成功零售 业者创意与创新的管理方法和领导技巧，以及当 地零售业者如何在当前的经营环境下，提高生产 力与促进业绩增长。 本地业者通过课堂培训、企业参观、成功案例 分析，了解香港成功零售公司的成长历程，并借 鉴了他们的转型经验；香港零售业专家也分享中 小企业服务的新思维模式，包括：如何善用有限 零售空间，利用电子商务提高销售业绩等课题。

考察马来西亚依斯干达特区商机 7月11日，本会百人考察团赴马来西亚依斯干 达特区进行实地考察，深入了解各领域的最新发

展和投资潜能，让商家们亲身视察特区现阶段 的基建设施和发展项目，同时与当地主要公司、 政府部门和房地产发展商建立联系，发掘潜在 商机。

第十二届世界华商大会 9月23日至27日，蔡其生会长率领本会127人 商贸代表团赴中国成都出席上述大会。 此行旨在带领本地工商业者到以上地区探寻商 机和潜在的合作领域；与中国相关省市政府机构 加强联系与合作；重点考察四川地区新兴产业园 区的发展和前景 。 以“中国发展 华商机遇”主题的的第12届大 会，由中国侨商投资企业协会主办，成都市人民 政府承办，吸引了来自104个国家和地区的3000 名华商共同寻找在四川发展的新机遇。 本会代表团此行不仅与世界各地华商交流， 也参观由新加坡和四川联合开发建设的新川创新 科技园，以及与陕西省王莉霞副省长、宜宾市徐 进市长、成都市双流区高志坚县委书记、成都市 青羊区谢强区委书记等领导会面，加强团员们对 四川与中国西部发展的认识，并开拓不少投资 商机。

 本会考察团团员 聚精会神聆听依斯干 达特区代表介绍该区 最新发展情况。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

投资经验与知识分享

国际事务委员会 International affairs Committee

后，第一个由省部级领导率领，到访新加坡的经 贸代表团。

马来西亚投资发展局圆桌会议 3月5日，马来西亚投资发展局在新加坡莱佛士 城会议中心举行圆桌会议，邀请马来西亚贸易与 工业部部长拿督斯里慕斯达法介绍马来西亚的投 资与贸易机会。 部长和马来西亚各政府部门的官员推介了多个 投资领域的优惠政策及投资机会。

中国（云南）— 新加坡经济合作暨 中国  南亚博览会推介会 云南省李纪恒省长于4月4日的推介会上，向新 加坡商家推介该省重点投资领域，以及6月份在昆 明举办的中国•南亚博览会。推介会由云南省人民 政府主办，本会协办，出席商家超过800名。 推介会上，14家本地企业与云南当地企业签 署了14项总值超过34亿新元的合作项目，合作范 围包括旅游、环保、能源、文化、科技等领域。 云南省招商局针对本次推介会，推出了200个招 商项目对外推介和洽谈，项目总投资额超过3000 亿元人民币，涵盖农林牧渔业、制造业、电力热 力燃气及水生产和供应业、交通运输仓储和邮政 业、住宿与餐饮业、旅游文化、教育卫生等多个 领域。 本会商团会员新加坡花卉园艺总会和新加坡中 国商会，在本次推介会上与云南合作方签署战略 合作协议，响应我国政府希望本地企业拓展海外 市场的呼吁。 李纪恒省长及其100人经贸代表团是中国两会

中国（营口）－ 新加坡投资贸易促进会 4月10日，本会协助辽宁省营口市人民政府假 新加坡滨华大酒店举办上述促进会，营口市魏小 鹏市委书记、王笑柳副市长等向超过150名本地商 家推介商机。本会黄山忠副会长在会上呼吁本地 企业积极探讨拓展营口的商机。

中国（温州）— 新加坡投资合作洽谈会 5月10日，本会协助浙江省温州市人民政府假 新加坡港丽酒店举办上述洽谈会，温州市人民政 府丁福良副秘书长、商务局张妙娟副局长向本地 商家推介温州商机。

 蔡其生会长（前排 左七）带领的127人代 表团在成都时受到新 希望集团刘永好董事 长（前排右七）的热烈 欢迎。

 李纪恒省长（右） 与蔡其生会长摄于云 南省人民政府主办， 本会协办的中国（云 南）— 新加坡经济合 作暨中国•南亚博览会 推介会上。

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新中商务论坛－拓展中国成功之路 为了协助本地企业拓展中国市场，本会在6月5 日主办上述论坛，协助出席论坛的500名本地商家 了解中国市场。本会也和11家中国省市驻新加坡 代表处合作，为本地商家提供极其富有参考价值 的重要信息，并为愿意来新加坡发展的中国企业 拓展渠道。 这11家代表处包括：山东驻新加坡代表处、 江苏驻新加坡经贸代表处、中国浙江中心（新加 坡）、云南驻新加坡商务代表处、中国－东盟博 览会秘书处新加坡联络处、沈阳市人民政府驻东 南亚经贸代表处、烟台市驻新加坡代表处、中国 连云港（新加坡）发展机构、舟山市人民政府驻 新加坡经贸联络处、辽源市驻东南亚代表处、吉 林（中国－新加坡）食品区管理委员会驻新加坡 代表处。 中国驻新加坡大使馆经济商务参赞处郑超公 参、蔡其生会长等见证了谭宝锠秘书长代表本会 与中国11家省市代表签署合作备忘录。 本会也邀请了八名在中国有丰富投资经验的 新加坡成功企业家，分享在沿海地区、中西部地 区、东北地区的投资与管理经验。 他们是达丰控股有限公司黄山忠董事经理、 联庆企业私人有限公司／联发集团高泉庆执行主 席、面包物语集团郭明忠主席、谢饮利食品工业 私人有限公司谢楚明主席、金声控股私营有限公 司陈金城主席、育脑发展私人有限公司言缵光总 裁、星桥国际新加坡私人有限公司郑汉杰常务副 总裁、科思达教育集团郑继烽财务总监。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

司的法规面面观，以及特区内的企业如何进行融 资等。

与马来西亚国际贸易与工业部长拿督斯里慕斯 达法举行闭门会议 7月9日，本会高层代表应马来西亚投资发展局 之邀，与马来西亚国际贸易与工业部长拿督斯里 慕斯达法举行闭门会议。 午餐会议上，部长与驻新最高专员公署代表、 国际贸易与工业部以及投资发展局代表，向本会 高层代表介绍了马来西亚的最新发展动态。双方 代表也就两国的经贸发展课题进行广泛交流。

新加坡  中国（宁波／青岛）进出口商品 交易会 本会首次撮合宁波和青岛两个城市，联合在新 达新加坡举行上述两场交易会。为期三天的两场 交易会由本会协助筹划，累计成交额（包括意向 成交）超过821万美金，吸引了超过2,300人次专 业采购商参观。7月18日，蔡其生会长、新加坡国 际企业发展局饶忠明司长、宁波市对外贸易经济 合作局刚勇副局长，为交易会拉开帷幕。本会还 特别邀请了马来西亚中华总商会、新山中华总商 会和菲华商联总会，首次组团到新加坡考察宁波 和青岛商机。

中国（成都青羊区）— 新加坡推介会 9月4日，本会协助成都市青羊区人民政府假新 加坡文华大酒店举行了上述推介会。成都市青羊 区政府李香贵副区长、投促局任继斌局长等向出 席的100名本地商家推介成都青羊区的商机。

2013总裁早餐分享会之“印尼经商面面观” 中国江苏省代表处、浙江省代表处、山东省代 表处、中国－东盟博览会秘书处，以及连云港代 表处在分会场介绍当地的投资环境与优惠政策。

9月20日，本会邀请Angeline Suparto Law Corporation董事经理Angeline Suparto和BISA私人有 限公司销售及市场主管Stephanus Titus Widjaja， 与30名会员商家分享印尼经商的成功要诀。

“依斯干达特区商业投资须知”英语座谈会 7月3日，本会与马来西亚投资发展局、华侨 银行上述英语座谈会。马来西亚与华侨银行的代 表向180名商界代表介绍了关于特区的最新商业 与投资机会、为外国投资者提供的各类援助配套 及税务优惠、劳工政策与劳工法、在特区设立公

外宾到访

Angeline Suparto介绍了印尼的法律框架、管理 印尼外商直接投资的主要法律，以及这一现行法 律覆盖的总体投资政策。 Stephanus Titus Widjaja 主管分析了印尼纺织、农产品和电子产品领域的 贸易机会、进口限制等课题。

会员新加坡五金机械公会缔结成姐妹会，促进更 密切的商业往来。

高雄市国际钢铁经营协会 4月1日，高雄市国际钢铁经营协会萧坤松会长 率11人代表团到访。这是高雄市国际钢铁经营协 会首次到访新加坡，以期与本会建立友好关系， 促进两地企业界的交流与合作。 本会蔡其生会长受邀见证了该协会与本会商团

云南省人民政府李纪恒省长与代表团 4月5日，云南省人民政府李纪恒省长与其22人 代表团到访本会，进一步加强与本会的联系。 李省长肯定了本会在促进新中两国企业友好 往来的努力与贡献，并希望在蔡其生会长的领导

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

下，本会能协助更多新加坡企业到中国投资，促 进两地的经贸繁荣。

巴生中华总商会代表团 7月10日，巴生中华总商会会长梁家兴博士率 领8人代表团莅访，向本会推介该会于12月6日至 8日举行的第一届巴生义乌友好城市国际商品博览 会，希望本会给予大力支持。双方代表也针对人 才培育的课题进行广泛交流，并探讨进行培训合 作的可行性。

国际事务委员会 International affairs Committee

湖南省人民政府何报翔副省长与代表团 11月26日，湖南省政府何报翔副省长兼省工商 联主席与19人代表团到访本会，推介该省商机， 并表示湖南省工商联希望与本会建立起合作伙伴 关系，共同促进双边贸易的发展。

 蔡其生会长（左 四）、刘泰山副会长 （右四）与高雄市国 际钢铁经营协会代 表团。

蔡其生会长表示，本会和11家中国驻新省市代 表签署合作备忘录，中国企业若有意通过新加坡 拓展国际市场的商机，本会可予以协助。

 商团与会员事务委 员会李思亮主席（右 三）、工商业委员会黄 建铭主席 (右二)、商团 与会员事务委员会邬顺 山副主席（右一）接待 了巴生中华总商会会 长梁家兴博士（左三） 等人。

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工商业委员会 Commerce & Industry Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

工商业委员会

借助他山之石 应对转型挑战 本会为本地中小企业转型提供全面支援，举办 多项提高生产力的活动，协助企业家开阔视野、 拓展思维；鼓励企业加强对中层管理人员的培 训。今年，本会以提高企业生产力为主导，为企 本地企业组织海外集训营，到台湾、日本和韩国 借鉴成功经验。 此外，本会也邀请海外专家到我国举办专题工 作坊，获得本地企业鼎力支持。

创新思维与方法－餐饮业高层管理人员台湾 集训营 1月6日至11日，本会与商团会员新加坡餐饮业 协会联举办上述集训营，带领37名餐饮业高层遍 访台湾餐饮名家，体验名店风采，了解不同餐饮 主题。集训营得到标新局的支持。 集训内容分为讲座、参观、座谈交流三个部 分。 在集训期间，学员分为四个学习小组，分别 进行讨论，总结集训心得。

协助新加坡餐饮业协会高管提高生产力 本会特为属下商团会员提升整体行业生产力主 催第一项出访活动。4月22日至28日，新加坡餐 饮业协会一行13人赴台湾进实地考察，和台湾餐 饮业者进行密切交流，共同探讨提高生产力更精 进的作法，以及两地企业的合作机会。

“服务业创新与生产力”考察日本集训营 10月8日至12日，本会与新加坡餐饮业协会带

领30名本地零售和餐饮业者，赴东京向当地零售 和餐饮服务公司学习成功经验。 日本生产力中心、日本餐馆协会的专业咨询顾 问和日本服务领域成功的企业家，向学员分析如 何成为“以客为先”的优质服务企业。

五金及精密机械工程行业赴台湾·韩国生产力 集训营 11月14日至21日，本会与商团会员新加坡五 金机械公会联办上述集训营。37名团员在本会工 商业委员会程宇超副主席的率领下，赴台湾的台 中、韩国的庆尚南道及釜山进行密集培训及实地 考察，以贴近行业需求的方式，协助本地业者开 阔眼界、拓展思维、提高经营效率。在台湾的集 训分为课程培训、标杆企业参访，以及企业家座 谈交流三个部分；在韩国的活动则以参访标杆企 业为主。 学员们认为，台湾企业有很强烈的企业文化 和企业家精神，而员工都认同企业的经营和管理 模式。在韩国方面，学员从观摩交流过程中见识 了韩国的高端自动化先进技术和产品，对自动化 精简人力资源留下深刻印象。韩国中小企业成功 的要素是业者具有抱负，重视创新研发、培育人 才、为员工进行交叉培训，以及创造高附加值的 产品等。 在韩国考察期间，本会和庆南科技园(Gyeongnam Techno Park)签订一项谅解备忘录，旨在进一步加 强双方之间的联系与策略伙伴的合作关系，共同 推动两地中小企业的商业发展活动，支持两地的 技术交流，以及提供本区域的工业和小型企业的 成功案例。

 30名来自本地餐 饮业和零售业者赴日 本参与提高生产力集 训营，拜访了日本多 家成功企业，向他们 学习取经。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

工商业委员会 Commerce & Industry Committee

 中国生产力中心 服务业事业部协理 陈弘元（左）协助 本地海鲜餐馆“螃 蟹之家” 采用创新 经营提高竞争力。

经验传授与知识分享 “创新经营提升餐饮业生产力”工作坊 5月13日至15日，本会与新加坡餐饮业协会联办 上述课题工作坊，邀请台湾中国生产力中心服务业 事业部陈弘元协理到新加坡主持三天的专题讲座。

5月16、17日，陈弘元协理也在本会的安排下 进行一对一的咨询诊断服务，到参与诊断的八家 本地餐饮业公司与公司主要负责人会面，了解公 司面对的营运挑战，并提供可行性解决方案。

“提高运营效率与改善工作流程”生产力 工作坊(英语)

82名餐饮业者通过陈协理精辟的分析，了解 如何采用创新经营提高竞争力；以品牌经营与整 合营销创造差异化；了解广告宣传及销售活动的 促销方式；建立数字分析基本概念，规划门市 经营，绩效条件；通过数字分析对门市绩效提出 改进，创造门市获利能力，提升经营绩效之生产 力。

10月28日至29日，本会与日本生产力中心合 作，协助70名商家了解如何重新设计店面运营， 协助本地零售和餐饮服务业提升行业生产力水 平。日本生产力专家小林晋运用和改良源自日本 著名的持续改善经营思想、精益六西格马商业管 理战略，以及其他供应链管理方法，让这些分析 和规划更适用于本地零售和服务业。

专题研讨会／座谈会／讲座 2013年商业展望英语论坛

总监浦永灏讲述了欧元、美国市场以及中国市场 在2013年的走向，以及对本地通货膨胀、工业产 业和股市作出预测。

1月11日，本会与《商业时报》联办上述英语论 坛，共吸引了200位会员商家出席。主讲嘉宾瑞银 财富管理区域首席投资总监郑汪清以美国、欧洲和 中国市场的发展趋势分析2013年本地经济走向。

SLP International 地产咨询公司麦俊荣执行董事 分享了他对本地办公和工业地产市场的价格、租 金、需求与未来供应的看法。

另一主讲者新加坡政策研究院研究员李荣荣指 出，2013年亚细安发展空间极大，而且中小企业 将扮演举足轻重的角色。证券投资者协会研究公司 总裁陈一帆发表他对股市的看法，陈总裁认为应减 少债券的比率、提高美国、香港和中国股票的比 率，以及对商品期货和黄金保持中立。问答时段的 主持是《海峡时报》副主编Vikram Khanna。

2013年商业展望华语论坛 1月12日，230名会员商家出席了本会主办的上 述论坛。主讲嘉宾瑞银财富管理亚太区首席投资

Fundsupermart王绥钊总经理探讨了2013年 新加坡和新兴国家的股市市场，并针对投资者在 考虑个人的投资组合发表看法。问答时段的主持 是在新传媒中文新闻与时事节目部副总编辑胡敬 中。

台湾集训营英语经验分享会 2月26日，本会与餐饮业协会联办上述分享 会，与140位餐饮业者进一步分享1月6日至11 日，两会联合组织本地餐饮业者到台湾集训的精 彩过程和学习经验。

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工商业委员会 Commerce & Industry Committee

“一反常态的创新管理方法”英语讲座 2月27日，本会邀请“Compete Outside the Box: The Unconventional Way to Beat The Competition” 的作者Eric J Romero博士，与48名商界代表分享商 业领袖应该具备的特殊管理才能，包括创新能 力、灵活性和冒险精神。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

“生产力与创新优惠计划、2013年财政预算案 重点介绍”华语讲座 4月10日，本会与国内税务局联办上述讲座， 向50名商家介绍本地企业如何在生产力与创新优 惠计划中受惠。

“强大的品牌就是更有生产力的品牌”英语讲座 Romero博士启发现场听众逆向思考“如何具 备创新能力、如何变得更加灵活以及如何敢于冒 险”，成为“非常（态）”成功的商业领袖。

4月18日，本会与StrategiCom联办上述讲座， 为43名出席者介绍国际品牌效应在提高生产力方 面的应用，强大的品牌如何减少市场推广成本， 以及成功品牌案例分析。

“成功商业策划”英语讲座 2月28日，本会与A.D.金融机构联办上述讲座， 向40名商家代表介绍有效传承公司业务，确保顺 利交接的方式，以及在业务转换过程中可能出现 的其他问题。

“通过提高生产力超越竞争对手”英语讲座 3月7日，本会邀请专业咨询顾问冯灏权与 出席的5名代表分享企业如何在不增加额外投入 的前提下，通过提高操作效率和企业效能提高生 产力。

“加强中小企业对知识产权的认识”英语座 谈会 5月7日，本会邀请Amica Law LLC专利审查组 注册专利代理张伟林首席员、Teh Yip Wong & Tan 律师行Victor Yip律师向40多名会员商家阐释企业如 何有效保护和加强执行发明专利、如何保护企业 的无形资产、如何辨别知识产权是否受到侵犯， 以及处理侵权事件的方法。

食品管理系统讲座：了解食品安全与ISO 9001

“通过提升企业生产力超越竞争对手”华语 讲座

5月16日，本会邀请Bureau Veritas的专家协助与 会的50名商家了解更多食品安全管理的流程，提 高竞争力和生产力。

4月4日，本会邀请专业咨询顾问馮灏权向13 名与会商家介绍如何采用全要素生产率的优势， 宏观综合性管理系统的实力提高企业的生产力， 超越竞争对手。这是本会提高生产力系列项目 之一。

出席者也掌握了国际食品安全鉴定的最新趋 势、本地食品安全的检验要求、食品管理的最佳 方法、政府援助计划及申请程序、ISO 9001:2008的 基本常识等。

（左起）论坛主持新 传媒中文新闻与时事 节目部胡敬中副总编 辑、Fundsupermart 王绥钊总经理、蔡其生 会长、SLP International地产咨询公司麦 俊荣执行董事，以及瑞 士银行财富管理研究部 亚太区主管兼亚太区首 席投资策略师浦永灏, 摄于2013商业展望华 语论坛。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

工商业委员会 Commerce & Industry Committee

2013总裁分享会之“塑造品牌的市场竞争力” 5月22日，本会举办本年度首场总裁分享会， 邀请本会董事口福私人有限公司庞琳董事经理、 美珍香王陈山执行董事与30名会员商家分享其经 商成功之道。分享会的主持是工商业委员会程宇 超副主席。

2013总裁分享会之“改善工作流程以提高生产力” 7月9日，本会董事昇松集团有限公司林福星董 事兼总裁、保世洁洗涤有限公司张翰民总裁受邀 在本会第二场总裁分享会上，与25名会员商家分 享如何借助新科技来改善工作流程，在提高工作 效率和生产力的同时，也确保现有的员工对新技 术的运用融会贯通。分享会由工商业委员会白毅 柏副主席主持。

“海外发展应注意的税务和贸易合规事项” 座谈会 9月24日，本会与Baker & McKenzie,Wong & Leow 联办上述英语座谈会，协助30名有意进军海外的 会员商家，以及有兴趣认识本地企业监管和税务 合规性的公司专业人士，更好地掌握行之有效的 应对和合规策略。 来自Baker & McKenzie, Wong & Leow本地和香港 的三名主讲嘉宾以真实案例向与会者阐释了在东 南亚国家进行投资时如何避免坠入涉及贪污和贿 赂的陷阱；如何管理好在新加坡以外的合规进出 口贸易；新加坡及海外的税务合规性、税务稽查 以及税务争议的重要事宜；以及如何能更好地管 理本地和海外的税务合规性、税务稽查以及化解 税务争议风险。

“企业准备就绪以应对《个人资料保护法令》 带来的挑战”英语工作坊 10月3日，本会与新加坡个人资料保护委员会 协助57名会员商家了解新加坡《个人资料保护法 令》以及该法令对商业的影响，以及如何应对新 法令带来的挑战。

“了解应遵守的消费税条规”座谈会 11月12日，本会邀请国内税务局官员，为与会 的70名商家讲述申报消费税时常犯的错误，以及 如何避免出现违规的现象。同时，他们也和与会者 分享了在申报消费税的过程中普遍遇到的问题以及 如何寻求协助；哪些进口货物可豁免缴交消费税。

品牌策略工作坊：“他山之石，可以攻玉”

“创建高绩效团队策略 － 了解事半功倍的 技巧” 领导辅导工作坊

10月9日，本会举办上述英语工作坊，协助42 名商家了解让企业成为投资者备受关注所应采取 的关键步骤。StrategiCom品牌专家Wilson Chew博 士和Jacky Tay分别讲述如何为招商引资建立正确的 品牌战略；以及中小企业在引资时如何避免常犯 的错误。

11月14日，本会邀请著名激励团队策略师关德 威，协助70名与会者了解如何迅速组织一个与企 业共成长的有效团队架构；在工作上降低无效率 及耗时费事的方法；如何向队员灌输归属感及积 极参与的知识；如何在工作场所克服“扑火”心 态；学习有效的先进技术以达成一致的效果。

政府部门对话会 与裕廊集团高层举行午餐对话会 8月20日，本会邀请裕廊集团代表上述午餐对 话会。本会向裕廊集团反映了多个商团所面对的 工业用地不足和厂房租金日益高涨的问题，如五 金机械行业公会会员的机械设备粗重，占用面积 大，设备不便向高处摆放；木材厂商大部分租用 裕廊集团厂房，但场地不够存储木料；花商也需 要有足够的仓储和冷冻房以放置每天从马国运来 的大量鲜花。其他如家具业者目前租用的是工业 厂房，希望能把零售容积率从40%增加至60%， 或提供一个永久的地点，让业者兴建家具商场。

本会也提议以创意点子，充分利用土地和发展 空间，以集合同类型产业群聚的方式制订更完善 的产业政策，协助企业提升整体行业生产力。

与建屋发展局高层举行对话会 12月19日，本会安排了建屋局就商团会员面对 的问题，在建屋局大厦常务会议室举行上述对话 会。建屋局出席的代表包括局长蔡君炫博士及主 要部门负责人。建屋局代表在会上就工业产业、 商用产业以及供重型车辆泊车设施等方面的课题 和本会代表分享了该局的政策措施和看法并探讨 解决问题的可行性建议。

 2013首期总裁分 享会请来了口福董事 经理庞琳（左一）以 及美珍香董事经理王 陈山（左三）与与30 名会员商家分享品牌 创造经验。

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产业委员会 Property Management Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

产业委员会 新加坡中华总商会大厦的维修与租赁 2013年，总商会大厦办公楼面的出租率达 100%。停车场收入比去年增加15%。 本会于8月完成本会中小企业中心位于第九、 十楼办公室及咨询室的翻新工程。此外，本会也 为大厦的公共设施、嘉庚堂及展览厅等进行常 年维修保养及粉刷，让相关设施继续保持最佳状 态，并为本会会员和租户提供更好的服务。  本会中小企业中 心的设施翻新后， 本地中小企业到中心 寻求咨询服务时更 便利。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

文教与社会事务委员会 Culture, Education & Community Affairs Committee

文教与社会事务委员会  2013年2月10日，王 瑞杰部长（中）出席本 会的新春团拜，与时任 张松声会长（右四）、 （左起）本会郑名川名 誉会长、时任教育部兼 通讯及新闻部高级政务 次长沈颖、本会林继民 名誉会长、时任蔡天宝 前任会长、外交部兼文 化、社区及青年部高级 政务次长陈振泉、时任 蔡其生副会长、中国驻 新加坡大使馆临时代办 戴兵等喜迎新年。

致力于推动我国文化事业 发展 “金蛇耀舞喜迎春”新春大团拜 2月10日，教育部王瑞杰部长受邀出席本会在 农历正月初一举办的“金蛇耀舞喜迎春”新春大 团拜，与650名嘉宾，包括本会会董事、会员商 家、各国外交使节、工商界、文教界、政府和法 定机构、宗乡团体代表等同欢共庆。 王部长致辞时指出，他希望本会能向会员商家 传达经济重组相关的政策信息。同时，通过商界 的反馈，和政府紧密合作，寻找更好的办法，建 立坚实的新加坡企业的核心。 本会第56届董事会张松声会长表示，本会一 直积极参与和推动与培养双语双文化人才相关活 动。中国的迅速腾飞带动世界经济的发展，掌握 华文华语是一种优势。 他向王瑞杰部长传达了两大心愿：  希望全国上下一起努力，配合教育部，为国家 培养更多双语双文化人才。  本会希望为国人，尤其是年轻一代提供更多掌 握商务华语，特别是了解中国经商文化的机会。 正午吉时，围成大圆圈的嘉宾相互鞠躬拜年， 祝愿国泰民安、风调雨顺。

春到河畔2013活动 2月8日，由本会、新加坡宗乡会馆联合总会、

新加坡报业控股、新加坡旅游局及人民协会联办 的上述活动举行亮灯仪式，邀请陈庆炎总统阁下 担任主宾，活动连续9晚在浮动舞台进行。本会基 金拨款6万元赞助此活动。

中秋联欢晚会 9月12日，本会邀请交通部吕德耀部长与各国 使节、政府机构要员、工商与文教界代表、社区 领袖及本会董事、会员及家眷等近500人，齐聚嘉 庚堂庆中秋。吕德耀部长赞扬本会在弘扬和推动 文化传承上作出的贡献，对本会在华社扮演的重 要角色，及时提呈商界反馈，为政府制定政策和 改革上作出的贡献，予与了肯定。 蔡其生会长在致词中强调，本会传承文化，增 强社会凝聚力，推动经济发展的使命。本会也致 力于为社会培养人才，促进不同种族之间的和睦 与团结。 当晚，吕德耀部长向17名新加坡国立大学、新 加坡南洋理工大学、新加坡管理大学及新加坡科技 设计大学的优秀生及4名杰出的马来回教学生颁发 了总商会基金大专商学奖及文学奖奖学金证书。

“感悟中国智慧”文化讲坛 8月24和25日，本会与推广华文学习委员会特 邀中国著名文化学者于丹教授，在华侨中学诚毅 楼联办两场文化演讲。首讲听众为我国教师，讲 题是《育人之本，德育为先》；次讲听众为商界 和公众人士，讲题是《感悟中国智慧》。两场讲 座共吸引近1,700人次出席。

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

于丹在8月24日的演讲中强调，为人师者更重 要的是陪伴学生成长，协助塑造未来主人翁的 性格，培养学生怜悯之心和注重仁义道德的价 值观。 她在8月25日的演讲则从汉字的“心”说起， 深入浅出地引导听众重温中国古人的智慧。她指 出，世人只要谨记先人用心看世界的智慧，心有 多大，他的世界格局就有多大。

总商会先贤研究介绍与分享会 今年7月，总商会基金与本地四所大学签署新 一轮为期三年的无偿奖学金颁赠计划，并首次允 许各大学根据实际需要建议奖学金用途。 在此计划下，新加坡国立大学文学暨社会科学 院中文系副教授黄贤强博士带领三位学生组成专 题小组，以本会先贤为研究对象，收集资料，撰 写论文，详细记录本会先贤为华社作出的贡献。 11月29日，文教与社会事务委员会在展览室安 排以上分享会，由黄贤强副教授以国大中文系现 有研究对象, 曾于1919－1920年、1923－1924年 担任本会第十二届、第十四届会长的薛中华为样 本，向本会28名董事介绍专题小组的研究方向。 先贤研究计划下国大学生的第一批研究对象 包括1919-1930年担任本会董事的陈延谦，19311932年担任会长的李俊承及1937-1938年担任本 会会长的陈振贤。黄副教授表示，这次的研究计 划能参考总商会会议记录等宝贵的内部资料，增 强了研究的可靠性。

中华书法欣赏与学习班 学习班全年开办了4个系列，每系列10节课， 指导老师为本地书法家邱少华。

集美学校“陈文确陈六使专题纪录片”制作团队 5月2日，本会接待第26届董事会会长陈六使孙 子陈锡福等6人代表团。此行是为专题纪录片收集 陈六使先贤担任本会会长期间，对国家社会的贡 献等资料。 厦门集美学校举行创校100周年庆典，成立“陈 文确陈六使陈列馆”及制作“陈文确陈六使专题 纪录片”作为校庆献礼。

《星洲头家》之林义顺纪录片 新传媒《星洲头家》节目为本会第13、15届会 长林义顺制作纪录片，本会董事李秉萱博士接受 节目采访和提供资料。 林义顺分别于1921年至1922年，1925年至 1926年担任过两届会长，任内对推动本会发展作 出重要贡献。

为我国社会、商界培育英才 本会拨款48万元栽培本地优秀学子 本会从基金拨出48万元，为本地四所大学与 马来回教大学生提供新一轮为期三年的无偿奖学 金，并在奖学金的金额和颁赠准则上作了大幅度 的调整，允许各大学根据实际需要建议奖学金的 用途。奖学金金额比之前的21万元增加了27万 元。 7月26日，本会钟声坚副会长兼孙中山南洋纪 念馆有限公司主席与新加坡国立大学、南洋理工 大学、新加坡管理大学、新加坡科技设计大学， 以及马来／回教社会发展理事会的代表，在晚晴 园签署奖学金颁赠协议。 本会今年开始为新加坡科技设计大学颁发为期 三年，每年2万元的奖学金。颁发给国大、南大和 新大的奖学金总额从之前的每所大学2万元增加至 4万元，颁发给马来回教优秀生奖学金金额也倍增 至2万元。 蔡其生会长表示，奖学金颁赠计划增加了奖学 金款额，是希望本会基金的大学奖学金能成为 一个更具吸引力的奖学金。这次拨出的款额都是 根据各所大学的需要，用途也因此更多元化，除 了奖学金，还有资助研究项目的奖金和海外交流 津贴。

 于丹教授（左三） 与总理公署高级政务部 长兼国会副领袖黄志豪 （中）、外交部兼文 化、社区及青年部高级 政务次长，中区市长陈 振泉(右三)、本会蔡其 生会长（左二）、文教 与社会事务委员会吴学 光主席（ 右一）、尹 崇明名誉董事（左一） 和中国驻新加坡大使 馆参赞兼总领事刘红梅 （右二）。

 本会蔡其生会长 （中）、钟声坚副会长 （右三）、文教与社会 事务委员会吴学光主席 （左一），与（左二 起）新加坡国立大学文 学暨社会科学院副院长 吴文华教授、新加坡科 技设计大学副教务长白 敬良教授、马来／回教 社会发展理事会Moliah Hashim 总裁、新加坡 国立大学商学院院长及 李棕杰出教授杨贤博 士、南洋理工大学基金 发展处陈美月主任、新 加坡管理大学学生事务 总监王绍恒教授。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

本会基金奖学金 9月12日，交通部吕德耀部长在本会的中秋联 欢晚会上把证书颁发给本地四所大学与马来／回 教社会发展理事会的优秀学生。 获颁本会基金奖学金的学生如下：

新加坡国立大学 获颁本会基金商学奖学金的学生为： > 张皓扬 （商业管理系2年级） > 黄靖杰 （商业管理系3年级） > 蔡建德 （商业管理系2年级）

文教与社会事务委员会 Culture, Education & Community Affairs Committee

马来／回教社会发展理事会奖学金 > Mardiana Binti Mohd Ahzhar （新加坡国立教育学院） > Nur Nazira Binte Noor Mohamed （新加坡国立大学） > Fathin Hanani Binte Mas’Ali （新加坡管理大学） > Zahira binte Sulaiman （新加坡管理大学） 由本会谭宝锠秘书长负责遴选上述优秀学生。

本会档案储存协议书更新 获颁中文系奖学金的学生为： > 陈彦熹 （中文系4年级） > 叶欣颖 （中文系2年级） 本会文教与社会事务委员会白南泉副主席及李 秉萱董事负责遴选上述优秀学生。 新加坡南洋理工大学 > 周思豪 （中文系4年级） > 司徒奕龙 （中文系4年级） > 颜夜明 （中文系4年级） > 王俊钦 （商学系3年级） > 黄韵婷 （会计系3年级） 白南泉副主席负责遴选上述优秀学生。 新加坡管理大学 > 林雪舫 > 黎建贤 > 林健义 > 白汶龙

（商学系1年级） （商学系3年级） （商学系3年级） （商学系4年级）

由李秉萱董事负责遴选上述优秀学生。 新加坡科技设计大学 > 叶婧馨 （工程系2年级） > 何婉盈 （工程系2年级） 由白南泉副主席负责遴选上述优秀学生。

社会事务

本会为寄存于国家档案馆专业库房的本会史 料档案，做第三次寄存合约更新，以同样的每年 2,220元的租金把寄存期延长至2015年7月31日。 有关开支由本会基金赞助。

南大市长班学业优异奖金牌奖 本会自2006年起，每年为南大市长班修读公共 管理硕士学位及管理经济学硕士学位的最优秀学 员提供两份学业优异奖金牌奖，鼓励他们学成归 国之后，协助促进新中两国商贸交流和友好关系 的蓬勃发展。 荣获2012／2013年金牌奖的两位得主为： > 范昕：合肥工业大学项目主管 （修读管理经济学硕士学位） > 陈朝晖：江苏省淮安市人才中心主任 （修读公共管理硕士学位）

支持华中培养双语双文化人才 为支持华中培养一批中西贯通的双语双文化人 才，本会自2008年起从基金拨款8千元，颁发8份 各1千元的奖学金给华侨中学初中三、初中四、 高一及高二班双文化课程与语言特选课程年度 成绩最优异学生，不限本地居民和永久居民。今 年，“中华总商会双文化最佳学生奖”得主是陈 明夫、蔡松洋、曾思绮及杨宜铭；“中华总商会 语特最佳学生奖”得主是衣魁帅、龙俊达、李宜 幸及曹蕾蕾。7月13日，本会文教社务委员会白南 泉副主席把上述奖项颁发给优秀学生。

2月15日，本会于美芝路日本占领时期死难人 民纪念碑举行上述祭礼。社会发展、青年和体育 部代部长黄循财担任主宾。

各大专学府，初级学院、23所中小学校超过 1200名师生，200多位嘉宾包括英国、日本与中 国大使等各国驻新外交使节、宗教团体、各种 族商会社团、制服团体、退役军人和死难者家 属、26位日本和平脚车部队队员、5名本地日本国 际学校学生出席了这项简单却深具意义的祭礼。

黄代部长宣布，此纪念碑今年将被确定为国家 保护建筑，因为先人们的磨难和牺牲，也是新加 坡人身份认同的一部分。

第56届董事会张松声会长、蔡其生副会长、陈 精毅副会长及钟声坚副会长献花致意后，武装部 队退役军人同盟、宗教团体、国家学生军团和学

悼念日本占领时期死难人民第46届祭礼

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文教与社会事务委员会 Culture, Education & Community Affairs Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

生代表也献花悼念。最后，全体来宾向纪念碑行 三鞠躬礼，军号手在吹奏“最后哨声”后，全体 默哀一分钟。

日本占领时期死难人民纪念碑 7月15日，本会接受国家古迹保存局正式书面 邀请，同意将纪念碑列为国家古迹。配合8月15日 的日本二战投降日，这座矗立在美芝路46年的纪 念碑正式被列为国家古迹。

南侨机工纪念雕塑揭幕仪式 3月4日，由本会领导，怡和轩、陈嘉庚基金 会和新加坡宗乡会馆联合总会共同策划与出资设 立的南侨机工纪念雕塑，在晚晴园－孙中山南洋 纪念馆正式落成，并长久展出，供国内外访客追 思、缅怀，进一步了解有关历史。 揭幕仪式主宾外交部兼文化、社区及青年部高 级政务次长陈振泉表示，竖立在晚晴园的雕塑展 示了南洋华人社群，积极参加中国抗战和建设的 历史。而晚晴园肩负起历史教育的重任，教育年 轻一代珍惜得来不易的安定生活。

指》及华侨中学假华侨中学举行联办上述比赛的 大决赛。主宾是裕廊集选区议员洪维能。 小学组 一等奖 ： 南华小学 二等奖 ： 维新小学、安泰小学 三等奖 ： 培华长老会小学、英华学校附小

时任张松声会长则表示，晚晴园肩负历史传承 的使命，南侨机工纪念雕塑的竣工无疑为晚晴园 又增添了一笔新的宝贵财富。他希望晚晴园继续 发挥国民教育的作用，让更多新加坡年轻一代了 解历史，为世界和平与发展做出贡献。

中学组

这座2米高、3.2米长的水泥雕塑是知名雕塑家 陈连山的作品，以写实手法反映南侨机工在滇缅 公路运输物资的历史场景，耗资16万元。出席雕 塑揭幕仪式的嘉宾包括中国驻新加坡大使馆戴兵 代办、各华社代表及学生等100多人。

本会文教与社会事务委员会白南泉副主席颁奖给 小学组优胜队伍。本会基金拨出4千元赞助此活动。

华社分享交流大会

第十四届执委会选举

5月19日，本会、新加坡宗乡会馆联合总会、 华社自助理事会、通商中国四家华社机构假宗乡 总会大礼堂首次联合主办上述活动，旨在提高公 众、新移民对华社及华社组织的认识，并鼓励他 们积极参与活动以回馈社会。

本会华语讲演会根据国际讲演会条例举行选 举，2013／2014年度执委于7月1日上任：

本会蔡其生会长指出，随着时代的改变，有必 要从新审视华社的定位，积极吸纳更多双语双文 化的人才成为会员，鼓励讲英语的年轻商人不要 忽略到中国发展，并使社团在维护华族文化的基 础上，继续成长和壮大。他表示，本会定位为双 语双文化的华商组织，希望吸纳更多英文教育背 景的年轻企业家或专业人士加入，通过潜移默化 的影响，培养一批讲华语、喜爱中华文化的英校 生。

第二十二届全国中小学生群口创意讲故事比赛 8月17日，由本会、新加坡宗乡会馆联合总 会、推广华语理事会、《早报逗点》、《大拇

一等奖兼“最佳创意”奖 ： 德明政府华文中学 二等奖 ： 四德女中、华义中学 三等奖 ： 公教中学、华侨中学

华语讲演会

会长 ： 姚愔嫕 前任会长 ： 梁京华 文教副会长(正) ： 陈宛栅 文教副会长(副) ： 沈和坤 会员副会长 ： 林树铭 公关副会长 ： 施沧源 秘 书 ： 梁修铭 财 政 ： 林雅穗 礼宾司 ： 陈思敏 副礼宾司 ： 林梅樱

第十二届“口才训练班” 24名华语讲演会的学员在8月7日至9月4日， 每星期三晚上的课程逐渐加强沟通能力和演说技 巧，并掌握如何有效地构思、条理分明的传达信 息，从容面对不同的演说环境。

 第56届董事会会 长张松声（右二）、 副会长蔡其生（左二）、 陈精毅（右一）及 钟声坚献花致意。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

文教与社会事务委员会 Culture, Education & Community Affairs Committee

社区参与计划项目 社区参与计划的本会代表 随着本会第57届董事会的成立，以及让更多商 团和董事直接了解各类恐怖袭击的信息及我国各 项应变措施，学习各种因种族、信仰差异而可能 引发的行业纠纷调解技巧，以便在危机出现时能 在有充分知识及准备下领导自已的行业应变，协 助确保国家社会的稳定，蔡其生会长特别委任以 下董事和秘书处职员为本会在内政部社区发展计 划项目的代表 ： 蔡其生(劳资政委员会代表)、钟声坚、何乃全、 李思亮、林明仁、黄建铭、吴学光、邬顺山、 陈睦发、翁瑥钊、程宇超、白毅柏、白南泉、 郑谦木、柯建强、谢永祺、邓尚正、吴令声、 陈俊文、林玉勤、庞琳、杨向明。本会秘书长 谭宝锠和助理秘书长陈秀娟也是委员之一。

参观海军开放日 配合庆祝国民服役46周年，本会组织会员于 5月16日参观樟宜海军基地，认识我国海军水底 作战的实力，了解海陆空三军的协作。 国防部兼国家发展部高级政务次长孟理齐博士 在参观后举办的对话会上表示，政府感谢雇主和 家人支持战备军人回营受训的计划，也表示武装 部队在不断的更新作习，希望把职员回营对企业 的影响降到最低。

商界与工会群聚交流会 11月21日，本会社区参与计划领袖代表参加人 力部社区参与计划在新达城国际会议展览中心举 行的上述活动。主宾是卫生部兼人力部高级政务 部长许连碹博士。 活动旨在为各工会与商界领袖提供互相交流的 机会，和与会者分享各种活动信息。

文化古迹之旅 10月5日，本会秉持传承传统文化的精神，带 领会员和各个社区参与计划单位－新加坡马来商 会、新加坡印度商会、中小型企业商会、新加坡 全国雇主联合会、新加坡工商联合总会、新加坡 全国职工总会及人力部代表一起展开本地文化古 迹之旅，参观著名的文化古迹天福宫、马里安曼 兴都庙及阿尔阿布拉／詹美回教堂，作为支持社 区融合的一项活动。

其他 受邀担任推广华语理事会委员 本会文教与社会事务委员会白南泉副主席接受 推广华语理事会的邀请，继续担任推广华语理事 会新一任委员。任期从2013年8月1日至2015年7 月31日，为期两年。

参观内政部安全局展览馆 11月30日，在内政部社区参与司的安排下，本 会带领16名会员参观上述展馆内的防恐、及种族 及宗教和谐展览区。 展区展示了我国历年来发生过的飞机持劫、种 族与宗教暴动以及潜在恐怖袭击事件，让代表们 了解到居安思危的重要性。

支持甘榜格南区庆祝我国独立48周年纪念晚宴 8月17日，甘榜格南区为庆祝我国独立48周年 纪念假甘榜格南民众俱乐部举行国庆文娱联欢晚 宴。本会循惯例捐款1千元支持。

支持仁慈医院慈善晚会 本会基金拨款1万元支持仁慈医院3月22日在胡 姬乡村俱乐部举办的筹款晚会。

支持人民协会马来活动团体协调理事会 本会基金拨款2千元支持人民协会马来活动 团体协调理事会(MESRA)于6月28日及29日在嘉 龙剧院隆重呈献的GENTARASA 2013大汇演“梦回 牵萦”。

支持通商中国 本会继续以行动支持新加坡培养双语双文化人 才。4月10日，本会承诺第二度由基金拨款150万 元，分五年期捐赠給通商中国。

 本会文教与社会事 务委员会副主席白南泉 （前排右二）、助理秘 书长陈秀娟（前排右 四）与会员商家和代表 们参观建于1840 年的 天福宫。

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特别项目 Special projects

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

特别项目 协助中小企业接纳 新知识、掌握新技能 第15届中小型企业大会、第16届资信商业大会 暨2013中小企业博览会 本会科技委员会和工商业委员会以优化资源 配置及发挥巨大效能为前提，联合策划上述旗舰 活动。连续两天举行的大会以“接纳新知识、掌 握新技能、推动中小企业迎接新挑战”为主题， 致力于协助出席的4000名中小企业业者，更好地 通过两场大会提供的平台，学习新知识，借助新 科技提高自身的能力与生产力，应对经济重组的 挑战。

三管齐下 协助企业提高生产力 本会蔡其生会长在8月14日的开幕式上公布本 会“2013年中小企业意见调查”的结果，并表 示“本会将为中小企业提供全面的转型支援，在 三个层面协助商家提高生产力”： 1. 协助企业家开阔视野，拓展思维 2. 鼓励企业加强对中层管理人员的培训 3. 协助企业走出国门，寻找生产成本较低的新基 地，将高增值业务留在新加坡，借此提高企业 的整体竞争能力

零售营销、供应链等共15类，协助中小企业尽快 得到政府资助，推行提高生产力的措施。供应商 为有意购置方案的中小企业当场办妥援助计划申 请手续，让商家节时、省力。

创造价值有助企业取得高质量增长 大会主宾贸工部兼国家发展部李奕贤高级政务 部长则指出，企业应关注价值创造的重要性，若 单靠提高收入和降低成本来经营业务，很快就会 遇到瓶颈，企业持续取得高质量增长的关键在于 创造价值。 资讯通信发展管理局副主席雷纳德在第16届资 信商业大会的专题研讨会上，勉励中小企业通过 资信科技提升业务能力。

 贸工部兼国家发展 部高级政务部长李奕贤 （右）在本会蔡其生会 长（中）等人的陪同 下，参观中小企业博 览会。

12家政府机构也在会场提供一站式咨询服务， 让中小企业进一步了解各类援助计划。

与会者以智能手机下载大会资讯 今年，大会也首次专门开发智能手机应用程 序，供与会者下载，掌握大会最新资讯，包括： 会议议程、主讲嘉宾简介、最新促销活动等，藉 此鼓励企业采纳新科技、新方法，更有效地推广 产品与服务，亲身体验科技带来的便利。

创新求变 首创“中小企业博览会” 今年首办、94家资信科技公司及服务供应商参 与展出的上述博览会，呈献整体性强、更全面的 一站式展览项目，同时推出中小企业专属配套和 解决方案，如改善业务运作和流程的科技方案、 扩充业务的融资方案等。

展示获政府批准的商业方案 本会首度开设的中小企业博览会“直通车”资 信科技展示区展示获得资讯通信发展管理局、标 新局批准的各类中小企业商业方案，包括会计、

 李奕贤高级政务部 长（右一）和本会蔡其 生会长（左一）见证了 本会和台湾中国生产力 中心签署工作协议，进 一步推动双方为两地中 小企业打造更多合作项 目。协议由总商会刘泰 山副会长（左二）和台 湾中国生产力中心总经 理张宝诚（右二）代表 签署。

特别项目 Special projects

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

大会亮点

鼓励企业加强对中层管理人员的培训

协助本地企业拓展视野 本会与台湾中国生产力中心签订关于生产力 培训考察、教育训练、咨询和辅导服务项目等内 容的工作协议，带领本地企业向海外成功企业学 习，也邀请海外生产力专家前来新加坡分享经 验。代表两家机构签约的是本会刘泰山副会长及 该中心总经理张宝诚博士。

为了协助企业栽培公司内部的生产力经理， 本会管理学院与新加坡制造技术研究院签署谅 解备忘录，联合推出生产力经理专项培训项 目“Omni@APEX”。 代 表 两 家 机 构 签 约 的 是 本 会 副 会 长 兼 管 理 学院刘泰山主席和研究院知识转让处处长曾宪庭 博士。

启迪人心的演讲与专题讨论 第15届中小型企业大会

讲题／专题讨论

主讲者／讨论嘉宾

> 经营管理新思维――生产力之未来进行式

中国生产力中心总经理张宝诚博士

>“通过创新提高生产力”专题研讨会

中国雷科电气有限公司董事长雷珂 建煌基建工程私人有限公司董事经理颜毓瑩 红木私人有限公司董事经理苏聪明 论坛主持：“第一财经”主播刘晔

>“满怀信心迈向新的领域”专题研讨会

联合环境技术有限公司主席兼总裁林玉程博士 兴业工业有限公司执行董事／创始人谢建豪 莆田餐饮集团创办人、总裁方志忠 论坛主持：立杰律师事务所有限责任合伙公司业务部主管谢锦发

>“提升国家生产力的有效模式”圆桌会议

中国生产力中心总经理张宝诚博士主持

第16届资信商业大会 >“协助中小型企业越过创新与生产力的障碍”专题研讨会

IBM新加坡董事经理洪月霞 星和首席商务总监林永强 方圆集团执行董事姚正楷 NBDA Asia创办人兼创新激励者Ronald Dalderup 论坛主持：本会科技委员会林明仁主席

>“披荆斩棘，勇攀企业高峰－电子商务创新战略 与成功的不二法门” 专题研讨会

资讯通信发展管理局助理司长林丽艳 光发控股私人有限公司执行副总裁黄春顺 爱普明总裁兼创办人林丽凤 Netccentric Pte Ltd创办人兼执行董事石明昇

>“将客户感动化为企业营运绩效” 生产力工作坊

中国生产力中心知识分享与客户服务中心主任陈锡钧

其他座谈会和工作坊还包括：e2i的“申请援 助－协助企业成长”座谈会；“了解公司的长期 财务需求”座谈会、“如何利用社交媒体制造商 机”与“迈向成功的社交媒体商业策略”社交媒 体工作坊、“提供生产力的企业ICT解决方案” 座谈会、“首次公开募股 创造品牌形象”座谈 会，以及“制造高绩效团队策略－了解事半功倍 的技巧”商业辅导工作坊等。本届大会由本会主 办、《联合早报》和资讯通信发展管理局联办， 并得到新加坡国际企业发展局与标新局鼎力支持。

 4000名中小企业 业者通过本会举办 的大会，学习新知 识，借助新科技提高 自身的能力与生产 力，应对经济重组的 挑战。

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总务委员会 General Affairs Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

General Affairs Committee

SCCCI’s 57th Council Election of SCCCI’s Office-Bearers The Chamber held the election of the officebearers of the 57th Council on January 9. During the election held at the SCCCI Unity Room, the President, three Vice-Presidents, and 10 Chairmen and Vice-Chairmen of the various committees were selected from among the 56 Council Members. Honorary Presidents, Senior Honorary Council Members and Honorary Council Members were also appointed. Thomas Chua, Vice-President of the 56th Council, was elected to lead the 57th Council as President.

Teo Siong Seng, President of the 56th Council, became the Immediate Past President of the 57th Council; while Zhong Sheng Jian, Roland Ng and Lau Tai San were elected as Vice-Presidents.

The 14 new council members were Lim Geok Khoon, Pang Lim, Yeo Hiang Meng, Annie Gan Giok Em, Benny Pua Yeow Chuah, Chia Chor Meng, Chia Kim Huat, Francis Ko Oon Joo, George Quek Meng Tong, Kuah Boon Wee, Loo Lip Giam, Pek Lian Guan, Sherman Kwek Eik Tse and Allan Tan Soo Seng.

The complete list of Honorary Presidents, Senior Honorary Council Members, Honorary Council Members, Standing Committee Members and Members of the 57th Council can be found on pages 15-17.

57th Council Retreat The 57th Council Retreat was held at Penang’s

Shangri-La Rasa Sayang Resort & Spa on March 1-3 to discuss the Chamber’s goals and strategic action plans. The retreat was a good networking platform for council members to reach mutual understanding and build strong bonds.

The six major directions for the SCCCI’s 57th Council:  B e industry-centric in helping SMEs to address

the challenges of economic restructuring  S trengthen interaction with TAs, helping

members from different industries to increase productivity and competitiveness  E ffectively leverage on the network and

resources of members and council members, to help enterprises expand overseas  I nstil the Chinese business culture DNA to

promote and uphold Chinese business values and traditions  E nhance the Chamber’s image through

communication and branding  R eposition the Chamber as a bilingual and bi-

cultural Chinese business organisation

Installation of the 57th Council: Accomplishing Greater Heights The Chamber’s 57th Council was installed on March 15 at a ceremony officiated by Prime Minister Lee Hsien Loong. Thomas Chua,

 The 57th Council had a retreat on March 1-3 to discuss SCCCI’s goals and strategic plans.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

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President of the Chamber’s 57th Council, led the 55 council members in the oath-taking and signing ceremonies.

Thomas Chua, President of the 57th Council, pointed out that the Chamber’s immediate task ahead was to help each industry, according to their specific needs, with the challenges of economic restructuring. The Chamber would also continue to strengthen interaction with TAs to help members from different industries increase their productivity and competitiveness; expand the channels of communication with members; enhance the Chamber’s image and contact with the community; and effectively leverage on the network and resources of members and the council to help enterprises expand overseas.

To attract even more English-educated entrepreneurs to join the Chamber, SCCCI would reposition itself as a bilingual and bi-cultural Chinese business organisation. The Chamber would continue to promote the latest technology and business management methods, and also help more English-educated entrepreneurs understand values and schools of thought intrinsic to the Chinese culture. This would help younger entrepreneurs with their business expansion into China as well as strengthen their ability to interact with businesses there.

Prime Minister Lee Hsien Loong affirmed the Chamber’s contribution to Singapore’s development. He highlighted the following contributions: Providing suggestions to increase the effectiveness of government assistance schemes for SMES; giving feedback on mother tongue education and taking practical initiatives to support the development of bilingual and bicultural talents; responding to the government’s call to help new immigrants integrate into society; promoting business interests as well as charitable, cultural and grassroot activities. Prime Minister Lee called on the Chamber to take the lead in assisting enterprises to thrive in the new economic environment.

Immediate Past President Teo Siong Seng thanked the council members and Secretariat for their dedication during his four years as President in his speech. During his tenure, the Chamber successfully held the World Chinese Entrepreneurs Convention, various business missions, and dialogues with government ministries, reflected business challenges and assisted enterprises

to find solutions. He encouraged more young entrepreneurs to join the Chamber as council members to contribute to the country and business community.

Among the 200 people who attended the installation ceremony were VIP guests like Wong Kan Seng, former Deputy Prime Minister; Sim Ann, Minister of State for Communications & Information and Education; Ellen Lee, Member of Parliament for Sembawang GRC; Liang Eng Hwa, Member of Parliament for Holland-Bukit Timah GRC; Low Yen Ling, Member of Parliament for Chua Chu Kang GRC and CEO of Business China; Faizah Jamal, Nominated Member of Parliament; foreign diplomats; senior government officials; and leaders of the business and cultural communities.

Staff Team Building Camp: Providing the Best Service to Members On May 4-5, the General Affairs Committee (GAC) organised a Staff Team Building Camp in Malacca for the Chamber’s Secretariat to gain a comprehensive understanding of the Council’s direction as well as to foster team bonding.

SCCCI President Thomas Chua encouraged the Secretariat to continuously strive for excellence, achieve teamwork, acquire new knowledge to accomplish goals set by the Council, and provide the best service to members.

GAC Chairman Charles Ho Nai Chuen expressed his hope that the Secretariat would display team spirit, contribute new ideas and play a greater role under the leadership of the 57th Council.

 Thomas Chua was installed as President of the 57th Council at a ceremony officiated

by Prime Minister Lee Hsien Loong.

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Celebrating Singapore’s Achievements The Chamber hosted the 48th National Day Celebration Dinner on August 8 at Orchard Hotel Singapore. Guest of Honour Grace Fu, Minister at the Prime Minister’s Office and Second Minister for Environment & Water Resources and Foreign Affairs, ambassadors, officials from various government departments, statutory boards, and leaders from business and arts communities, were among the 540 guests who attended the dinner.

During the National Day speech telecast live during the dinner, Prime Minister Lee Hsien Loong said that our economy is holding steady amidst global uncertainties and Singapore was attracting more quality investments. Unemployment also remained low. Additionally, Singapore must sustain investor confidence in order to remain an attractive location for businesses.

In his speech, Chamber’s President Thomas Chua said that the newly elected council’s most significant role was to make suitable adjustments to meet the needs of SMEs and help businesses overcome the challenges of restructuring. Hence,

the Chamber aimed to strengthen the interaction with trade association members, help member companies increase their productivity and competitiveness, and effectively consolidate the resources of members and the council to help local enterprises expand into overseas markets.

The Chamber would continue to leverage on its position as leader of the business community to be the most effective bridge between the government and businesses.

The Chinese Community Celebrates Lee Kuan Yew’s 90th Birthday

Singapore’s younger generation to learn from the experience of business community veterans and develop Singapore’s unique strengths in doing business in China.

On September 5, the three organisations representing the Chinese community in Singapore – SCCCI, Singapore Federation of Chinese Clan Associations (SFCCA), and Business China – jointly organised a celebratory dinner for Singapore’s Founding Prime Minister Lee Kuan Yew’s 90th birthday at Shangri-La Hotel. The celebration also served as a tribute to Mr Lee, who played a pivotal role in the Chinese community and contributed greatly to the development of Sino-Singapore relations.

Business China presented the ‘Business China Lifetime Achievement Award’ in appreciation of Mr Lee’s exceptional contributions and commitment towards fostering Sino-Singapore bilateral ties.

Chua Thian Poh, Honorary President of SCCCI, President of SFCCA and Chairman of Business China, gave his welcome speech on behalf of the three major Chinese organisations and presented a special commemorative book compiled by Business China entitled Lee Kuan Yew and Singapore-China Relations. On behalf of three Chinese organisations, Thomas Chua, President of SCCCI, also presented an exquisitely designed glass artpiece titled “Glorious Benevolence” as a birthday gift.

Lee Kuan Yew has been a strong advocate of Sino-Singapore relations and encouraged Singaporeans to be bilingual and bi-cultural.

He was also a strong supporter of the World Chinese Entrepreneurs Convention which connected Chinese entrepreneurs in Singapore with the global Chinese business community.

Under Mr Lee’s suggestion, the Chamber set up Business China which accomplished his wish for

Due to health precautions, Mr Lee was unable to attend the dinner. His younger son Lee Hsien Yang represented his father at the dinner. In his speech, he said: “Learning Mandarin enabled my father to effectively convey his ideas and rally political support which led Singapore to where

 The Chamber’s 48th National Day Celebration Dinner saw an attendance of 540 guests comprising ambassadors, officials from various government departments, statutory boards, and leaders from business and arts communities.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

 The Chinese community celebrated the 90th Birthday of Founding Prime Minister Lee Kuan Yew. The event was attended by guests Emeritus Senior Minister Goh Chok Tong (second from right) and Deputy Prime Minister Teo Chee Hean (second from left).

Lee Kuan Yew’s son, Lee Hsien Yang (middle), attended the dinner on behalf of his father.

it is today. Learning the Chinese language also allowed him to better understand China and the Chinese society, lay a solid foundation for bilateral relations, and strengthen economic ties. “ Some 800 guests attended the dinner including Emeritus Senior Minister Goh Chok Tong and wife, Deputy Prime Minister Teo Chee Hean and wife, Speaker of Parliament Halimah Yacob, and China Ambassador to Singapore Duan Jielong.

The evening’s programme included a song performance by children from the Hokkien Huay Kuan Arts and Cultural Troupe who presented a specially composed birthday song with a

simultaneous screening of a collection of Mr Lee’s photographs. Well-wishes from guests were also flashed on giant screens around the ballroom.

Notable Achievements 2013 National Day Award Recipients

Reappointment of Justices of Peace

Dr Tony Tan Keng Yam, President of the Republic of Singapore, presented the Public Service Star National Day Award to SCCCI’s Honorary Council Member Wee Ee Cheong and Chairman of the Research & Publications Committee Seow Choke Meng in recognition of their outstanding contributions to the country and society.

SCCCI’s Honorary President Kwek Leng Joo, Senior Honorary Council Member Peter Seah, Honorary Council Member Claire Chiang and Vice-Chairman of the External Relations Committee George Goh were re-appointed as Justices of Peace.

Elevating the Secretariat’s Capabilities

With in-depth analysis of economic issues and unique topics related to businesses, the Chamber hopes to effectively lead local SMEs in the period of economic restructuring.

ISO 9001:2008 Standards Certification In the continued drive for service excellence, the Chamber successfully maintained its ISO 9001:2008 Standards certification under TÜV SÜD PSB Pte for the provision of membership services.

Establishment of the Economic Research Department On September 1, the Economic Research Department was established in order to enhance the Chamber’s economic research capabilities.

Leong Teng Chau, who holds a Bachelor of Social Science (Honours), joined the Chamber to lead the department as director. Through systematic and professional analyses, the department aims to understand the practical needs of SMEs, have an integrated understanding of government policies, identify key areas to enhance the effectiveness of the government’s assistance to the business community, and provide timely analyses to relevant government representatives.

总务委员会 General Affairs Committee

The Economic Research Department is supervised by the Research & Publications Committee and its establishment was funded by SPRING Singapore and International Enterprise (IE) Singapore.

Strengthening Staff Capabilities in Economic Research With effect from 2011, Chamber established an incentive scheme for up to four staff per year to further their studies. Each staff is entitled to an incentive of up to $5,000. Khaw Ping Ping, Research & Publications Manager, was the first staff to be awarded with $5,000 under the incentive scheme to read a Master of Science in Applied Economics at the Singapore Management University (SMU). The programme would enhance his research capabilities on economic issues. The award funds part of his first year of studies.

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研究与出版委员会 Research & Publications Committee

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Research & Publications Committee Analysing Trade Associations’ Needs and Providing Assistance With over a century of growth and transformation, SCCCI has built on its strong foundation as a Chamber which unites Chinese entrepreneurs and creates business opportunities to provide greater value for its trade association and corporate members. The Chamber takes the position of a constructive channel to reflect the sentiments of businesses and propose solutions to the government. Through constant communication with businesses, the Chamber helps trade association and corporate members to overcome their respective challenges. This is a direct effort from SCCCI to fulfil its mission of contributing to Singapore’s economic development.

Under the auspices of the Trade Association & Membership Affairs Committee, the Chamber organises monthly dialogue sessions involving all its trade association members, organised according to industry clusters. The Research & Publications Committee provided the relevant research support to the Trade Association & Membership Committee to understand the challenges faced by industry representatives.

Prior to each dialogue, the Research & Publications Committee was responsible for researching on topics relevant to the industries represented at the dialogue sessions. The Committee also followed up with the trade associations after the dialogues to facilitate further discussion with relevant government departments.

In 2013, the Chamber organised dialogues with various government agencies and trade associations with some long-pending issues being addressed.

Dialogue with the Ministry of Manpower On February 20, the Chamber and the Ministry of Manpower (MOM) organised a dialogue session to discuss MOM’s recommendation of the SelfAssessment Tool, government policies relating to work permits and allowing businesses to retain skilled employees with substantial years of contribution and relevant experience.

Christopher Koh, Director of the Foreign Workforce Policy Department, and Silas Sng, Director of the Work Pass Division, represented MOM at the session moderated by Lau Tai San, then Chairman of the SCCCI Commerce & Industry Committee.

 Silas Sng from MOM explaining the use of the SelfAssessment Tool during the dialogue session.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Minister of State Teo Ser Luck Encourages SCCCI to Strengthen Collaboration with the Government On April 29, Minister of State for Trade and Industry Teo Ser Luck started a series of outreach activities with business chambers and trade associations.

His first stop was made at the Chamber. MOS Teo, Png Cheong Boon, then Chief Executive of SPRING Singapore, and Tan Kai Hoe, then Deputy Chief Executive of SPRING Singapore, held a lunch dialogue with SCCCI’s Standing Committee members. The dialogue was held to strengthen the Chamber’s familiarity with the government schemes for businesses in the Singapore Budget 2013 and understanding of the Ministry of Trade and Industry’s pro-business policies.

MOS Teo acknowledged the Chamber’s efforts in spearheading various courses and events to help trade associations and businesses increase productivity through a productivity training framework.

He said that the government understands the challenges faced by businesses and was prepared to work closely with the Chamber to better assist enterprises to restructure and seize opportunities in overseas markets.

Working with URA to Address Land Lease Renewal Issues On

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representatives from trade association members of the Container Depot Association, Singapore Transport Association, Singapore Shipping Association and Singapore Logistics Association was present at a dialogue with Lim Eng Hwee, Deputy Chief Executive and Chief Planner of URA, and representatives from Jurong Town Corporation, Land Transport Authority, and the Ministry of Trade and Industry’s Pro-Enterprise Panel. It raised challenges such as rejection of land lease renewal applications, and the decrease in available land area after rent renewal.

Joint Dialogue between Singapore Bakery & Confectionery Trade Association and Government Agencies In Parliament, Teo Siong Seng, SCCCI’s Immediate Past President and Nominated Member of

 MOS Teo met SCCCI’s key Council Members and gave the assurance that the government was prepared to work closely with the Chamber to assist enterprises.

 Our Chamber facilitated a dialogue for the Singapore Bakery & Confectionery Trade Association with multiple government agencies to resolve certain issues related to their trade.

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Parliament, said rising rentals and restrictions to the use of second-storey shophouse space caused the members of the Singapore Bakery & Confectionery Trade Association (SBCTA) to be at a loss with regard to their next course of action.

After various consultations, SCCCI organised a joint dialogue with SBCTA, Housing and Development Board (HDB), National Environment Agency (NEA), and Agri-Food & Veterinary Authority of Singapore (AVA). Topics discussed

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

included the use of second-storey shophouse space, placement of waffle machines and food hygiene.

Liow Kian Huat, President of the SBCTA, said this was the trade association’s first joint dialogue with the department heads of the three government agencies since SBCTA’s establishment 67 years ago. It was a useful dialogue which enabled them to understand the rationale behind government policies, and clarify certain doubts.

Investigating Business Issues, Reflecting Genuine Concerns

explore the selected opportunities which the Shanghai FTZ is encouraging, and where there is a greater level of clarity, for instance the traderelated sectors.

Gathering Feedback from the Business Community

The timely and effective research was a good resource for Singapore businesses looking to invest into the free trade zone as well as for the panel discussion on “The Shanghai Free Trade Zone: Opportunities for Singapore” at the Singapore China Business Forum organised by SCCCI on November 12.

Teo Siong Seng, then President of the SCCCI’s 55th Council, was appointed as Nominated Member of Parliament in July 2009 and voiced the concerns of the business community in his capacity as President of the Chamber.

On February 2012, he was re-nominated for a two and a half year term. Mr Teo, currently SCCCI’s Immediate Past President, has raised pertinent concerns of the business community.

In particular, Mr Teo raised practical suggestions on issues relating to policy and bill revisions.

In order to reflect timely and accurate views from businesses, the department has conducted research and surveys to provide information and statistics on a variety of topics for Mr Teo’s reference. Salient business topics raised included the Population White Paper, Government Budget, Jurong Town Corporation (Amendment) Bill, manpower resources, public transport and land resource.

Special Research on the China (Shanghai) Pilot Free Trade Zone The committee conducted a specialised research on the up-and-coming China (Shanghai) Pilot Free Trade Zone. The free trade zone’s liberalisation creates an economic environment which presents opportunities for Singapore companies.

The Shanghai FTZ could be particularly suited for companies where China is an important destination market, but yet there are substantial cross-border business activities inherent in their operations. Singapore companies can first

Government Budget 2013: Reflecting Requests of the Business Community Upon the announcement of the Government Budget 2013 on February 25, the Chamber issued a press release on the same day to reflect the Chamber’s feedback on the budget. The feedback received extensive media coverage.

The Chamber supported the government’s budget measures which tackle the challenges faced by businesses. Suggestions raised by the Chamber, such as expanding the range of items claimable under the Productivity and Innovation Credit (PIC) scheme, providing road tax rebates and corporate income tax rebate, were incorporated into the government budget.

In addition, the Chamber appreciated the three-year Transition Support Package which supported the Chamber’s call to the government to set up an Economic Restructuring Grant to lend assistance to SMEs. In the press release, the Chamber indicated that the government’s agreement to allow greater flexibility in foreign workers deployment and launch of the SME Talent Programme will help businesses restructure as well as ease manpower shortage pressures.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

研究与出版委员会 Research & Publications Committee

National Wages Council Guidelines for 2013/2014 The National Wages Council Guidelines were issued on May 31, and SCCCI issued its response on the same day which received extensive media coverage.

The Chamber agreed with the NWC guidelines and appreciated the special attention being given to low-wage workers we did stress however that any wage adjustments should be sustainable and in line with productivity growth over the long term so that our economy’s competitiveness would not be compromised. As companies contend with the challenges of changing their business models, SCCCI urged the government to consider keeping in check all non-wage costs, including government charges, rentals, fees and levies.

Providing Feedback to the Do-Not-Call Registry The Do-Not-Call Registry called for a public consultation in mid-May. The Chamber gathered feedback from business, law, information technology and finance experts and included a speech on “Examining the Widespread Impact of the Personal Data Protection Act” delivered in Parliament on October 15 by Teo Siong Seng, Chamber’s Immediate Past President and NMP. The collated views were presented to the registry.

Surveying the views of SMEs The SCCCI SME Survey conducted from June to July garnered feedback from 516 companies.

On August 14, Chamber’s President Thomas Chua announced the four survey highlights at the opening ceremony of the 15th Annual SMEs Conference and 16th Infocomm Commerce Conference:  8 4 per cent of respondents had already

SMEs Conference to collect delegates’ feedback on government assistance schemes, business operation challenges and views on the conference.

This was the Chamber’s first use of an electronic platform to conduct an interactive survey at a large conference. The survey statistics were constantly referred to by conference speakers; effectively boosting the interactivity of the discussions.

2014 Pre-Budget Survey The Chamber conducted its Pre-Budget Survey from October to end-November and gathered feedback from 338 businesses from various industries. At the end of December, SCCCI provided four suggestions and a summary report to the Ministry of Finance and Ministry of Trade and Industry, for due consideration by the government in formulating Budget 2014.

To ensure continued support of Government Assistance Schemes over the next 3 years in helping SMEs to raise productivity and develop capability, especially for the small and micro-enterprises:

embarked on measures to increase productivity  S MEs were facing rising business cost

pressures mainly due to increase in manpower and rental costs  6 3 per cent of SMEs plan to venture overseas: Malaysia, Indonesia and China are the top investment hotspots  5 7 per cent of SMEs benefited from government assistance schemes, with the Productivity & Innovation Credit (PIC) Scheme emerging as the best-used scheme In addition, the Chamber made use of a mobile application at a breakout session at the 15th Annual

 P rovide affordable industrial and commercial

space/rental rebates for SMEs manpower sources and retain productive workforce, such as providing CPF Medisave top-up/rebates for older workers and extending validity of Work Pass renewals to 4 years.  P rovide an SME Relocation Grant for SMEs to relocate/venture overseas, as the eligibility criteria and scope of existing schemes like the Land Productivity Grant and Market Readiness Assistance Grant are not targeted for the specific needs of SMEs.  E xpand

 The Chamber provided its suggestions and findings from the 2014 Pre-Budget Survey which gathered feedback from various industries.

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Publications: Reflecting the Year’s Progress

 The electronic flipbook version of Chinese Enterprise will create greater brand awareness and increase its readership.

Annual Report 2012: Displaying SCCCI’s Achievements The theme for the Chamber’s 2012 Annual Report was “An Inclusive and Sustainable Society in Challenging Times”.

A total of 4,400 copies of the 2012 Annual Report and 3,500 copies of the Chamber’s Financial Statements were printed and subsequently distributed to all members for the Annual General Meeting on March 8.

Chinese Enterprise

Luck; Increasing productivity through innovative management for the F&B industry > Issue 4: Celebrating Lee Kuan Yew’s 90th

Birthday; 15th Annual SMEs Conference and 16th Infocomm Commerce Conference; Singapore China Business Forum; Celebrating Singapore’s 48th National Day; Discovering business opportunities in Iskandar

As the Chamber’s flagship publication, Chinese Enterprise covers SCCCI’s strategic events as well as local, regional and global economic developments. This bi-monthly and bilingual publication has a readership consisting of members of SCCCI, the overseas business community and academic experts.

> Issue 5: SCCCI delegation at the 12th World

In August, the Chamber launched the electronic flipbook version of Chinese Enterprise starting from issue 3/2012 of the publication.

Members of the business community can continue to enjoy reading the print version of the publication as well as access Chinese Enterprise online through computers, tablets and hand phones. Besides enabling Chinese Enterprise to secure a wider readership, the move greatly facilitates brand awareness for the publication in particular and for the Chamber in general.

> Issue 6: Launch of IE-SCCCI Singapore

The main highlights of Chinese Enterprise in 2013 comprise: > Issue 1: Results of the 57th Council elections;

Ushering in the lunar new year with Minister Heng Swee Keat; Taiwan training camp for innovative thinking and methods for the F&B industry led by SCCCI and Restaurant Association of Singapore; NMP Teo Siong Seng’s Parliament speech on the White Paper on Population; Pre-Budget Survey; Business Outlook Forum 2013 > Issue 2: Installation Ceremony of the 57th

Council; Interview with President Thomas Chua; Business voice in Parliament; Government Budget debate; Yunnan Investment Promotion Seminar > Issue 3: Retail Productivity Camp to Hong

Kong; Dialogue with Minister of State Teo Ser

Chinese Entrepreneurs Convention: Discovering opportunities in China’s western region; Opening of the SME Centre@SCCCI; Opening of the SME Centre@Central; Motion of Adjournment in Parliament: Sustainability of Small and Medium Enterprises; In conversation with Daw Aung San Suu Kyi; President Thomas Chua receives the Nanyang Alumni Achievement Award

Enterprise Centre; Opportunities in the Shanghai Free Trade Zone; Metal precision engineering productivity study to Taiwan & South Korea; SCCCI assists trade association members with their operational challenges

57th Council Members’ Directory On March 15, President Thomas Chua led members of the 57th Council in the oath-taking at the installation ceremony. Subsequently, the Chamber published the latest Council Members’ Directory on July 4, this being a compilation of the latest contact details of members of the 57th Council.

Guide to the Annual SMEs and Infocomm Commerce Conferences The Chamber organised the 15th Annual SMEs Conference and 16th Infocomm Commerce Conference in August. The Research & Publications Department published and compiled the material for the guidebook to the conferences.

The guidebook provided delegates with essential information on the conference programme, forum speakers, as well as products and services provided by sponsors and exhibitors.

 The 57th Council Members’ Directory was published with the latest contact information and appointments of the Council.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

研究与出版委员会 Research & Publications Committee

Website Development: Reflecting the Pulse of the Global Business Environment

Seminars and Events: Strengthening Communication and Interaction

The Research & Publications Department supports the maintenance and development of three websites, namely the corporate website (www. sccci.org.sg), the World Chinese Business Network (www.wcbn.com.sg), and Qiye Tong, the Chinese version of the EnterpriseOne portal (www.sccci. org.sg/enterpriseone).

“Business Eye on Budget 2013” Seminar The Chamber organised the “Business Eye on Budget 2013”seminar with PricewaterhouseCoopers (PwC) and the Enterprise Development Centre@ SCCCI to help members understand the government budget initiatives. The seminar was held on March 21 and attracted an attendance of 100 business representatives.

Corporate Website The Chamber’s corporate website enables members and the public to gain access to the reservoir of information and latest developments within the Chamber’s vast network. Those accessing the website can download selected seminar presentations, read speeches and press releases, register online for events, and be linked to many other useful sites.

Lennon Lee, SCCCI Research & Publications committee member and Partner at PwC, spoke on the highlight of the Budget – the Three Year Transition Support Package. He encouraged participants to tap on government assistance schemes and advised that enterprises looking to restructure should make changes to business models and shift labour-intensive operations overseas.

World Chinese Business Network The World Chinese Business Network (WCBN) is a global listing of over 140,000 records of publiclisted companies, large privately-owned firms and SMEs. The website contains a large number of entries from mainland Chinese companies which is extremely beneficial to those looking to expand into the China market. The history and profile of the World Chinese Entrepreneurs Convention, founded by the Chamber in 1991, can be found in the WCBN website.

Government Budget Joint Briefing Session

Qiye Tong

The question and answer session was moderated by President Thomas Chua.

A panel comprising Tony Lim, Ministry of Finance Deputy Director (Economic Programmes); Chew Mok Lee, SPRING Singapore Assistant Chief Executive; Michelle Tan, IE Singapore Divisional Director, Customer Centre & Events Management Division; Julia Ng, Workforce Development Authority Senior Director, Workforce Growth & Development Division; and Anthony Tan, IRAS Manager (Corporate Tax) interacted and networked with the 25 council members who attended the session.

A joint project initiated with SPRING Singapore, 企业通 (Qiye Tong) is the Chinese version of the EnterpriseOne portal, which helps to disseminate useful information to SMEs on understanding business information.

At the same time, the website is an effective platform for business representatives to gain access to information on government assistance schemes in Chinese. Qiye Tong provides a onestop service with its wealth of information on assistance schemes by various government agencies together with important news for the business community.

The Chamber is responsible for the website’s daily maintenance as well as translation of the English material in the EnterpriseOne website.

Under President Thomas Chua’s initiative, the Chamber organised the government budget joint briefing session after the Council meeting on March 28. The session was meant to help council members better understand the initiatives under the government budget and how businesses in the midst of restructuring can make use of government assistance schemes to increase productivity and competitiveness as well as venture overseas.

Panel Discussion on SCCCI SME Survey On October 8, the Research and Publications Committee organised a panel discussion on the Chamber’s SME Survey at the opening ceremony of the SME Centre@SCCCI. At the panel discussion,

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Chamber’s Vice-President Lau Tai San represented the Chamber to raise five suggestions for the government’s consideration:  E xtending the PIC scheme by another 3 years to

YA 2018 to allow businesses to effectively benefit from the scheme to increase productivity  A llowing companies to retain their existing experienced foreign workers when employment passes/work permits are up for renewal, regardless of their nationality  F ine-tuning PIC and ICV for micro and small companies, either by further simplifying the application process, reviewing the eligibility criteria, or reviewing the qualifying items  P roviding affordable industrial land and commercial space by the government via JTC, HDB and SLA to bring down land-related business costs  P rovide SME Relocation Grant for SMEs with plans to relocate/venture overseas

Discussion with Thailand’s Ministry of Commerce on Economic Issues On April 24, President Thomas Chua hosted a 13-member delegation led by Pikul Taksinwaracharn, Deputy Director-General of the Business Development Department, Thailand’s Ministry of Commerce. The delegation wished to find out more about the relevant schemes for SMEs by Singapore’s government as well as the assistance provided by the Chamber to local businesses with regard to various economic issues.

Dialogue with Daw Aung San Suu Kyi On September 22, the Chamber invited Daw Aung San Suu Kyi, Nobel Peace Prize Laureate and Myanmar Member of Parliament, for a closeddoor dialogue with SCCCI council members in partnership with the Singapore Management University.

Daw Aung San Suu Kyi emphasised that Myanmar’s government had the urgent task of attracting quality overseas business which would create good job opportunities for the people of Myanmar. At the same time, these businesses would provide on the job training and improve the skills and productivity of the workforce. This would create social stability which would spur on sustainable economic development.

Chamber’s President Thomas Chua pointed out that many entrepreneurs in Singapore are very optimistic about Myanmar’s business

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

potential since its gradual reformation. In 2012, the Chamber organised a 31-member delegation to Nay Pyi Taw and Yangon in Myanmar where they met with local government officials to understand the investment opportunities there.

The Chamber also signed MOUs with the Union of Myanmar Federation of Chambers of Commerce & Industry and Myanmar Chinese Chamber of Commerce & Industry to foster greater interaction and cooperation between businesses from the two countries.

Providing Value-Added Services for Businesses TradeNet Service TradeNet is a nationwide electronic trade documentation system that approves permit applications almost instantaneously. SCCCI is one of the TradeNet Service Centres authorised by Singapore Customs to issue Inward and Outward permits for traders. Members making use of our TradeNet services are eligible for concessionary rates. In year 2013, a total of 765 declarations were processed through the SCCCI TradeNet Service Centre.

Translation Services In 2013, the Chamber handled projects including the translation of corporate promotional material, certification documents and proposals in English; these were useful in assisting local enterprises to overcome language barriers as they expand into the China market.

 SCCCI President Thomas Chua with Nobel Peace Prize Laureate and Myanmar Member of Parliament Daw Aung San Suu Kyi.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

外事委员会 External Relations Committee

External Relations Committee

Networking with Foreign Diplomats, Building Close Relations PRC Embassy in Singapore

PRC Embassy hosts Congratulatory Dinner for Newly Elected SCCCI Council The PRC Embassy hosted a congratulatory dinner for the newly elected 57th Council on March 15.

Dai Bin, Minister Counsellor at the PRC Embassy, said that the Embassy valued its close relations with the Chamber which has grown stronger through various networking opportunities. He believed that the new Council, under the leadership of President Thomas Chua, would be able to continue Chamber’s legacy and attain great achievements.

President Chua mentioned in his speech that the friendship between the Chamber and PRC Embassy was pushed to new heights during the terms of Chua Thian Poh, President of the 53rd and 54th Council, and Teo Siong Seng, President of the 55th and 56th Council. President Chua hoped that the Embassy would continue to support the Chamber in its efforts to promote the use of new technology and management solutions, as well as help more English-educated Chinese entrepreneurs learn more about the values, thought models, practices, and historical knowledge integral to Chinese

culture. This would equip the younger generation to venture into China as well as network with China’s business leaders.

In his speech, Immediate Past President Teo Siong Seng thanked the Embassy for its continuous support rendered during his fouryear term. He also appreciated the assistance from the Embassy in helping the Chamber in organising the 11th World Chinese Entrepreneurs Convention and the 100th Anniversary of the 1911 Chinese Revolution. He expressed confidence that the Embassy would continue to maintain close relations with the Chamber and deepen mutual cooperation to develop ChinaSingapore relations.

Welcome Dinner in Honour of the Newly-Appointed PRC Ambassador HE Duan Jielong On June 19, the Chamber hosted a welcome dinner at Ritz-Carlton Hotel for HE Duan Jielong, newly-appointed Ambassador of the People’s Republic of China in Singapore. Ambassador Duan is the ninth ambassador to Singapore and is an expert in China and International law. He has a wealth of overseas experience; previously holding the positions of First Secretary to the Permanent Mission of PRC to the United Nations, Counsellor of the PRC Embassy in USA, and Consul-General (Ambassadorial Rank) of the PRC Embassy in Sydney, among other posts.

 The Chamber’s values its connections with the Indonesian Embassy. On May 7, the SCCCI was invited to Indonesian Ambassador HE Andri Hadi’s residence for a networking session.

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Embassy of Indonesia in Singapore On May 7, HE Andri Hadi, Ambassador of the Republic of Indonesia to Singapore, invited the Chamber’s Council and members to his residence to network with the Embassy’s economic and commerce division, KADIN Indonesia and top business representatives.

Indonesia is an important market for Singapore. The Embassy’s close relations with the Chamber plays a significant role in helping the Chamber to organise business missions to Indonesia to explore its vast potential.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

members and local businesses, which would in turn promote bilateral trade between Singapore and India.

President Chua said that the SCCCI has always maintained close relations with the Singapore Indian Chamber of Commerce & Industry. On October 4, SCCCI held a networking session with the Singapore Indian Chamber of Commerce & Industry and Singapore Malay Chamber of Commerce & Industry to strengthen the ties among the ethnic chambers. He also hoped that he would be able to organise a business mission to India during his term.

Embassy of Italy in Singapore HE Paolo Crudele, who was appointed as Ambassador of Italy to Singapore on February 1, paid a visit to President Thomas Chua on April 18.

He shared that tourism, steel and motor vehicles, energy and water treatment were key industries in Italy and encouraged the Chamber to share Italy’s investment opportunities with its members.

High Commission of Malaysia in Singapore

Kevin Cheok, who was to be appointed as Singapore’s Ambassador to Cambodia, visited the Chamber on July 4 to give an update on the Cambodian economy and sectors that local companies could explore.

HE Dato’ Husni Zai Bin Yaacob, the High Commissioner of Malaysia, was accompanied by Minister Counsellor (Economy) Wan Suraya on a courtesy visit to the Chamber on December 11 to introduce the latest developments in the Malaysian economy. According to the World Bank’s ranking, Malaysia’s Ease of Doing Business ranking had gone up from 12th to 6th position. The High Commissioner also said that the Singapore and Malaysia economies are very intertwined, and both countries should learn from each other and work towards the development of both economies.

Embassy of the Democratic Republic of Timor-Leste in Singapore

High Commission of Pakistan in Singapore

Charge d’Affaires Domingos Savio, First Secretary Merina Xareal, and other representatives from the Embassy of the Democratic Republic of TimorLeste visited the Chamber on October 21. During the visit, Mr Savio introduced the economic situation and the development projects of TimorLeste. Timor-Leste has made a bid to join ASEAN and is in the midst of improving its infrastructure and attracting overseas investment. Mr Savio invited the Chamber to lead a delegation to explore the investment opportunities in TimorLeste. Tang Kin Fei, Chairman of the Chamber’s External Relations Committee, indicated that Singapore companies are expanding their businesses overseas and Timor-Leste would be a country to consider for investment.

Pakistan High Commissioner HE Syed Hasan Javed, Deputy High Commissioner Salman Athar, and Marketing Executive Attique Tabasam, paid a courtesy call to the Chamber on December 27. HE Javed gave a comprehensive report on the history, socio-cultural and economic developments of Pakistan.

Visit by Singapore Ambassador to Cambodia

High Commission of India in Singapore On October 25, High Commissioner of India HE Vijay Thakur Singh and First Secretary Amitesh Bharat Singh visited the Chamber to publicise programmes which are suitable for the Chamber’s

 Pakistan High Commissioner HE Syed Hasan Javed (second from left), Deputy High Commissioner Salman Athar (extreme left), SCCCI President Thomas Chua (second from right) and External Relations Committee ViceChairman George Goh.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

外事委员会 External Relations Committee

Dynamic Connections with Chambers around the Globe Macao Chamber of Commerce The SCCCI hosted a meeting and luncheon for a 7-member delegation from the Macao Chamber of Commerce led by its President Ma Iao Lai on January 29. During the meeting, SCCCI was invited to attend the Macao Chamber of Commerce’s 100th Anniversary Celebrations. The delegation was welcomed by President Thomas Chua and other council members.

The Celebrations held on February 20-22 were attended by the Chamber’s 56th Council’s Technology Committee Vice-Chairman Ang Kiam Meng and Council Member Victor Foo.

SCCCI to extend an invitation to PCCC’s 110th Anniversary Celebrations.

Dutch Chamber of Commerce Singapore Dutch Ambassador Johannes Jansing invited the Chamber to attend a cocktail reception to celebrate the DutchCham Singapore’s 5th Anniversary and increase mutual interaction.

On May 30, General Affairs Committee Chairman Charles Ho, Culture, Education & Community Affairs Committee Vice-Chairman Adrian Peh, External Relations Committee member James Ow and Senior Director Fiona Hu represented the Chamber to attend the reception to strengthen the connections with DutchCham and its members.

The celebrations were held on November 30-December 2. Chamber’s President Thomas Chua led a delegation comprising Vice-President Roland Ng, General Affairs Committee Chairman Charles Ho, Culture, Education & Community Affairs Committee Chairman Wu Hsioh Kwang, External Relations Vice-Chairman George Goh and Trade Association & Membership Affairs Committee Vice-Chairman Tan Bock Huat to attend the celebrations including the welcome dinner, opening ceremony, forum featuring distinguished speakers, and gala dinner.

Penang Chinese Chamber of Commerce

Federation of Filipino-Chinese Chambers of Commerce and Industry, Inc.

On October 9, President of the Penang Chinese Chamber of Commerce Datuk Seri Choot Ewe Seng, Tan Sri Dato’ Seri Tan Kok Ping JP and Committee Chairman of the 110th Anniversary Celebration Dato’ Ar. Jong East Full, visited

Federation of Filipino-Chinese Chambers of Commerce and Industry’s Vice-President Mary Go Ng visited the Chamber on December 9 to personally invite SCCCI for its 60th Anniversary held on March 28-31 2014.

 The Macao Chamber of Commerce visited the Chamber on January 29 to invite SCCCI to attend its 100th Anniversary Celebrations.

Building Rapport with Strategic Partners Singapore Management University Singapore Management University (SMU) invited the Chamber’s newly elected 57th Council to a networking luncheon and a campus tour on April 2 to strengthen the relations between the Chamber and SMU, as well as to explore future opportunities for cooperation. SCCCI President Thomas Chua led 21 council members to attend the luncheon.

 President Thomas Chua receiving a token of appreciation from SMU’s President, Professor Arnoud De Meyer during the networking luncheon and campus tour hosted

by SMU on April 2.

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

During the luncheon, President Thomas Chua and SMU President Arnoud De Meyer represented the Singapore Chinese Chamber Institute of Business (SCCIOB) and SMU to sign a Memorandum of Understanding for collaboration in referral, academic and industry support and joint initiatives.

Singapore Indian Chamber of Commerce & Industry and Singapore Malay Chamber of Commerce & Industry On October 4, 60 representatives from SCCCI and another 60 representatives from the Singapore Indian Chamber of Commerce & Industry (SICCI) and Singapore Malay Chamber of Commerce & Industry (SMCCI) attended the third InterChamber Networking Night organised by SCCCI at Ramada Hotel.

Prior to the networking dinner at Ramada Hotel, participants were invited to tour the Sun Yat Sen Nanyang Memorial Hall to understand the influence of the 1911 Revolution on modern Chinese history and the SCCCI’s role in Sun Yat Sen’s revolution activities.

During his speech, President Chua emphasised that the mission of the 57th council was to help

Maintaining Close Media Relations, Enhancing the Chamber’s Exposure

SMEs overcome the challenges faced during economic restructuring. President Chua then introduced some of the Chamber’s activities, including meetings with trade association members and productivity training camps.

He also mentioned the strengths of each Chamber in countries like China, India and Indonesia.

as SCCCI President and Managing Director of Teckwah. It traced Teckwah’s transformation journey, and addressed the subject of how local Singapore enterprises leveraged on the assistance of the Singapore government to go international.

Sharing Session with Lianhe Zaobao On February 6, the Chamber held an exclusive sharing session with Lianhe Zaobao to discuss issues on the White Paper on Population.

The session was attended by the 56th Council’s President Teo Siong Seng, Vice-President Thomas Chua, International Affairs Committee Chairman Ng San Tiong, Commerce & Industry Committee Chairman Lau Tai San, Research & Publications Committee Vice-Chairman Charles Ho Nai Chuen, Trade Association & Membership Affairs Committee Vice-Chairman Voo Soon Sang, Technology Committee Vice-Chairman Ang Kiam Meng, and Honorary Council Member Kwek Theng Swee.

Interview on TVBS TV Network On May 23, President Chua was interviewed by TVBS TV Network for a documentary in his capacity

Strategic Partnership Framework Agreement with Xinhuanet Singapore Portal The Chamber signed a Strategic Partnership Framework Agreement with Xinhuanet Singapore Portal to strengthen the Chamber’s online outreach in China. On November 12, Lee Yi Shyan, Senior Minister of State for Trade & Industry and National Development; Zheng Chao, Minister Counsellor of the PRC Embassy Economic & Commercial Counsellor’s Office; Teo Eng Cheong, Chief Executive Officer of International Enterprise (IE) Singapore; and Thomas Chua, President of SCCCI; witnessed the agreement signing by Zhong Sheng Jian, Vice-President of SCCCI who oversees media affairs, and Wu Lei, Executive General Manager of Xinhuanet Singapore Portal, during the official opening of the IE-SCCCI Singapore Enterprise Centre (ISSEC).

 President Thomas Chua (centre); External Relations Committee Chairman Tang Kin Fei (extreme left); together with Rangarajan Narayanamohan (second from right), Chairman of SICCI; Zahidi Abdul Rahman (second from left), President of SMCCI; and Abdul Rohim Sarip (extreme right), Immediate Past President of SMCCI; at the third Inter-Chamber Networking Night.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团与会员事务委员会 Trade Association & Membership Affairs Committee

Trade Association & Membership Affairs Committee  The Chamber continued to play its role as a bridge between the business community and government by gathering feedback from trade associations at monthly lunch meetings and linking relevant issues to the government agencies.

Trade Association & Membership Activities The Trade Association & Membership Affairs Committee aims to promote increased networking and cooperation among its trade association members and other corporate members, leveraging on the Chamber’s unique platform and vast overseas network of contacts. This serves to create more opportunities for interaction among trade associations belonging to different industries and foster a greater sense of belonging to the Chamber community.

Networking Lunches with Trade Association Members Starting from May, the Committee held lunch meetings on the first Thursday of each month.

The Chamber’s trade association members were invited to the lunch meetings according to their industry classification to share their industry challenges and concerns. The Chamber would then raise related issues to the relevant authorities to render assistance to trade association members.

The Chamber also facilitated the dialogues and follow-up between trade associations and the government agencies.

In 2013, the following trade associations attended the Chamber’s networking sessions:

Date/Industry Sector

Trade Associations

May 9 Food & Beverage

Since the installation of the 57th SCCCI Council Meeting, the first association lunch meeting was attended by: Singapore Food Manufacturers’ Association, Singapore Toys & Confectionery Dealers’ Association, Restaurant Association of Singapore, Kheng Keow Coffee Merchants Restaurant & Bar-Owners Association, The Singapore Sugar Traders Association Ltd, Singapore Retail Liquor Shop Association, Provision & Sundries Merchants Association and The Canned Milk Traders Association Singapore

June 6 Transportation, Logistics & Tourism

Singapore Food Manufacturers’ Association, The Singapore Cycle & Motor Traders’ Association, Singapore School & Private Hire Bus Owners Association, Singapore Vehicle Traders Association, Singapore Motor Cycle Trade Association, Association of Singapore Attractions, Automobile Importer & Exporter Association (Singapore), Singapore Shipping Association and Express Bus Agencies Association

July 4 Retail, Merchants’ Associations

The Federation of Merchants’ Associations, Singapore, Singapore Jewellers Association, Bishan Merchants Association, Singapore Pawnbrokers’ Association, Singapore Provision Shop Friendly Association, Radio & Electrical Traders Association of Singapore, The Singapore Booksellers & Stationers Association, Singapore Canvas Commercial Association, Singapore Textile Centre Merchants’ Association, Singapore Textile Dealers Friendly Association, Sultan Plaza Association, Diamond Exchange of Singapore, Singapore Book Publishers Association, Spa & Wellness Association (Singapore) and Marine Parade Merchants’ Association

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Date/Industry Sector

Trade Associations

August 1 Building Construction & Furniture, Metal & Machinery Manufacturing, and Property & Commerce

Singapore Metal and Machinery Association, Singapore Glass Association, Singapore Plastic Industry Association, Singapore Paint Retailers & Wholesalers Association, Singapore Cranes Association, Singapore Engineering Merchants’ Association, Singapore Renovation Contractors & Material Suppliers Association, Singapore Iron Works Merchant Association, Singapore Hardware & Tools Association, Singapore Timber Association, Hainan Business Club, Singapore Furniture Association, Singapore Furniture Industries Council, Singapore Ship-Chandlers Association and Security Systems Association of Singapore

September 5 Import & Export, Agro-based Industry and Traditional Chinese Medicine

Pasir Panjang Wholesale Centre Association, Victoria Street Wholesale Centre Merchants’ Association, Singapore Chinese Drug Importers & Exporters Guild, Singapore Chinaware Merchants Association, Singapore Fruits and Vegetables Importers & Exporters Association, Singapore Hortiflora Federation, The Singapore Aquarium Fish Exporters’ Association, Singapore Sanitary Ware Importers and Exporters Association, Singapore Fish Merchants General Association, Singapore Chinese Medicines & Health Products Merchant Association, Singapore Chinese Medical Union, Singapore General Rice Importers Association, Singapore Sabah Importers & Exporters Association, Sarawak Importers & Exporters Association, Singapore Chinese Druggists Association and Singapore Acupuncture Association

October 3 Technology & Precision Engineering and Consulting, Financial & Professional Services

The Society of Modern Management, Singapore, Association of Singapore Insurance Agents, Institute of Estate Agents, Singapore Precision Engineering and Tooling Association, Singapore High Technology Association, Print & Media Association, Singapore, Singapore Venture Capital & Private Equity Association, Singapore Bakery & Confectionery Trade Association, Singapore Foochow Coffee Restaurant and Bar Merchants Association and Tobacco Association (Singapore)

Members’ Nite The Chamber organised its annual Members’ Nite in order to strengthen the friendship and cooperation among the Chamber’s interest groups, namely the Young Entrepreneurs Network (YEN), Career Women’s Group (CWG), Mandarin Singing Class and Toastmasters Club. The event was held on January 4 at the SCCCI Auditorium and saw the participation of 310 Council and Chamber members.

Members of YEN, CWG, the Mandarin Singing Class and Toastmasters Club showcased their talents though song, dance and crosstalk performances.

Presentation by Community Foundation of Singapore On February 22, the Community Foundation of Singapore gave a presentation entitled “The Bridge to Impact Giving” to 40 council members to introduce effective and specialised models for philanthropy and contributing back to society.

Singapore Sports Hub Preview On November 13, under the invitation of National Stadium Club Experience Centre, 37

SCCCI members attended the preview of the Singapore Sports Hub. The preview focused on understanding the Singapore Sports Hub’s unique design, the range of community, sports and entertainment options, and the National Stadium Club membership programme.

Supporting the “CEO Networking Dinner 2013” On July 4, SCCCI President Thomas Chua was invited to the “CEO Networking Dinner 2013” as Guest of Honour. The dinner held at the SCCCI Auditorium was organised by The Bosses Network; The Society of Modern Management, Singapore; and Junior Chamber International Council.

Interest Groups Young Entrepreneurs Network (YEN) YEN’s mission is to nurture successful young entrepreneurs.

Chairperson

: Annie Gan, Managing Director of Jian Huang Construction Co Pte Ltd Vice-Chairman : Chia Kim Huat, Head of Corporate of Rajah & Tann LLP

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团与会员事务委员会 Trade Association & Membership Affairs Committee

Committee Members:  Mentorship Programme: Inspire and coach young entrepreneurs through exchanges and networking with experienced entrepreneurs.

 Outreach to the Growth Industries

Members : Voo Wei Keong, Director of WTS Travel & Tours Pte Ltd; Thomas Tan, Director of Ban Teck Han Enterprise Co Pte Ltd

Members : Kenneth Yeo, Director of WiredMedia Pte Ltd; Jonathan Tan, Administrative Director of KTL Global Limited

 Promoting Chinese Moral Values and Business

 Engage in Sustainable Community Welfare

Ethics: Promote the learning of philosophies such as Tao Zhu Gong’s Business Wisdom, Confucian teachings, and the Tao Te Ching. In addition, nurture gratitude and kindness among young people, especially the younger generation of entrepreneurs.

Projects YEN encourages young entrepreneurs to be caring entrepreneurs and contribute towards sustainable community causes.

Members : Francis Peh, Associate Director of Finexis Advisory Pte Ltd; Angela Liu, Director of New Hope Singapore Pte Ltd; Mike Kao, Managing Director of San Teh Ltd

Get in touch with the growth industries to understand the market trends and developments and foster interactions between the emerging industries and traditional businesses.

Members : Lisa Teo, Executive Director (Corporate Development) of Pacific International Lines Pte Ltd; James Tan, Associate Business Manager of Min Ghee Auto Pte Ltd; Audrey Jin, Business Development Director of Jiangsu Eastern Heavy Industries Co Ltd

Talk on Tao Zhu Gong’s Business Wisdom On June 29, Tay Boon Suat shared with 50 participants on Tao Zhu Gong’s “12 Rules of Management” and shared his experience and challenges in setting up a business. YEN Chairperson Annie Gan indicated that she hoped this could be a platform to share Chinese culture and wisdom with the younger generation which can be applied in their businesses and career.

Chinese Moral Values and Business Ethics Series: Using Tao Zhu Gong’s Business Wisdom in Modern Business Management On November 19, YEN invited Simon Quek, Managing Director of QSS Safety Products (S) Pte Ltd, and Mike Kao, Managing Director of San Teh Ltd, to share their entrepreneurial experiences and application of Tao Zhu Gong’s business wisdom with 80 participants. YEN Vice-Chairman Chia Kim Huat facilitated the panel discussion.

Mentoring and Networking Session On August 30, YEN organised the first mentoring and networking event. Property Management Committee Chairman John Lim and ViceChairman Kho Choon Keng, and council member Pek Lian Guan shared their industry experiences with 30 participants from the construction and

real estate industry. YEN Chairperson Annie Gan encouraged the participants to broaden their horizons and network as well as obtain latest updates from the business community for competitive advantage.

Young Business Leaders Alliance (YBLA) The Young Entrepreneurs Network at SCCCI, Singapore Malay Chamber of Commerce and Industry (SMCCI), Singapore Indian Chamber of Commerce and Industry (SICCI), Business Leaders Alumni Club (BLAC) and a group of 22 individual young business leaders joined the Young Business Leaders Alliance (YBLA) supported by Minister of State for Trade and Industry Teo Ser Luck.

Led by the Singapore Business Federation, YBLA encourages youth to set up their own

 The panel discussion on “Tao Zhu Gong’s Business Wisdom in Modern Business Management” was moderated by YEN Vice-Chairman Chia Kim Huat (extreme right).

On the panel were Annie Gan (second from right), YEN Chairperson; Simon Quek (second from left), Managing Director of QSS Safety Products; and Mike Kao, Managing Director of San Teh.

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enterprises and provides them with support. It connects young business leaders, strengthens their leadership and helps them to gain a competitive edge. The current partnership duration is two years, details on the collaboration will be updated according to future needs.

YEN Chairperson Annie Gan represented SCCCI-YEN at the launch event on October 28.

SCCCI-YEN Fun Rock Climbing On November 23, YEN organised the first community welfare activity of 2013 at Kinetics Climbing for 20 youth from Youth Centre (Jurong) under the Singapore Children’s Society. The activity aimed to build perseverance and selfconfidence among the youth. The Singapore Chinese Chamber of Commerce Foundation contributed $1,000 towards this activity.

Advanced-Level Workshop on China’s Economy for Overseas Ethnic Chinese Young Entrepreneurs On November 4-13, YEN Committee Member Francis Peh attended the Advanced-Level Workshop on China’s Economy for Overseas Ethnic Chinese Young Entrepreneurs held in Beijing.

The workshop was organised by the Overseas Chinese Affairs Office of the State Council of the People’s Republic of China, and China Exchange Overseas Association. It was co-organised by the Overseas Chinese Affairs Office of the People’s Government of Beijing Municipality, and Peking University. The event helped overseas Chinese entrepreneurs to gain a better understanding of the contemporary Chinese economy and its investment climate.

Xiamen Federation of Overseas Chinese Entrepreneurs Delegation Visit On November 29, YEN Chairperson Annie Gan led committee members to receive a 17-member delegation from Xiamen Federation of Overseas Chinese Entrepreneurs led by Chen Xiuzhi to promote mutual networking and cooperation.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Advisor

: Claire Chiang, Senior VicePresident, Banyan Tree Holdings Chairperson : Quek Soo Boon, Director, iGlobe Partners Pte Ltd Vice-Chairperson : Serena Yong, General Manager, Printing and Personal System Group, Singapore & Malaysia, Hewlett-Packard Singapore (Sales) Pte Ltd

Sub-committees and members:

Let’s Care (De) Leader

: Chua Weiling, Business Consultant, Ho Bee Holdings (Pte) Ltd Members : Grace Chua Beng Hua, Financial Services Manager, Prudential Assurance Company Singapore (Pte) Ltd Shally Chin Yoon Poh, Co-Founder, Aries Fresh Pte Ltd

Let’s Inspire (Zhi) Leader

: Jennifer Lim, Director, Straits Law Practice LLC Members : Ang Shih-Huei, Managing Director, Pelham Bell Pottinger Asia Ang Fung Fung, Partner, KPMG LLP Michelle Cheo Hui Ning, Executive Director and Chief Executive Officer, Mewah International Lorraine Ng, Director, Hanayoshi Restaurant Pte Ltd

Let’s Share (Qun) Leader

: Lee Shu-Lyn, Executive Director, Acel Precision Plastics Members : Anne Lee, Investment Director, Bowen Enterprises Pte Ltd Wu Chunling, Group Financial Controller, Woodlands Transport Service Pte Ltd Chua Bee Ling, Operations Director, Unity Technologies Singapore Pte Ltd Inna Yao YinYi, Assistant Manager, GPS Development Services

Let’s Shine (Mei)

Career Women’s Group The Career Women’s Group (CWG) under SCCCI’s 57th Council continued to build on the four values of De (Virtue), Zhi (Wisdom), Qun (Fellowship) and Mei (Grace) and organised a series of initiatives to help the development of career women.

Leader

: Hwang Yee Cheau, Managing Director, TP Dental Surgeons Pte Ltd Members : Lily Kuo, Director, Rilico Singapore Pte Ltd Corina Ng, Managing Director, Edenburn Consulting International Jacqueline Tan, Deputy General Manager, Lucasfilm Singapore

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团与会员事务委员会 Trade Association & Membership Affairs Committee

 CWG celebrated International Women’s Day with “A Toast to Women” with Minister Grace Fu (sixth from right) as special guest.

“A Toast to Women”

Disco theme Year End Party

On March 9, CWG celebrated International Women’s Day with “A Toast to Women” Conference and Gala Dinner at Hilton Singapore. Four outstanding female leaders were invited to share their knowledge and experience with 250 participants.

Grace Fu, Minister at the Prime Minister’s Office and Second Minister for the Environment & Water Resources and Foreign Affairs was the special guest at the networking dinner.

A year-end 70s’ disco-themed Christmas Party was held on December 15 at Chui Huay Lim Club to celebrate the festive season as well as encourage networking.

During his speech, Chamber’s then President Teo Siong Seng applauded the collaboration between CWG and the Singapore Corporation of Rehabilitative Enterprises (SCORE) to develop the pilot programme “Project SEED” to help re-integrate female ex-offenders into society. He also encouraged CWG members to continue contributing to charity work as they support the country’s social and economic development.

Minister Grace Fu said the number of women in board director-level positions could be increased, and that women should take the initiative to act on opportunities and use their capabilities to contribute. She encouraged women to be decisive and seize opportunities when overcoming challenges and setbacks.

Lynette Wong, Wong Li Lin, Dr Ann Tan and Mary Ann Tsao were invited as speakers at the celebration. These four outstanding ladies have been exemplary in their respective fields and affirmed that family was a top priority in their lives. They shared that crucial elements to their success included daring to dream, displaying passion in their endeavours, having selfdiscipline and magnanimity towards others, finding breakthroughs, facing setbacks courageously, striving for self-improvement, achieving good time management, caring for both work and family, as well as contributing back to the society by participating in community and social work.

Let’s Care (De) Activities

Caring for Female Ex-Offenders, Starting New Beginnings  “Project SEED” Pilot Run Summary

CWG collaborated with the Singapore Corporation of Rehabilitative Enterprises (SCORE) in 2012 to develop a pilot project named “Project SEED” to help female ex-offenders hone skills, and increase their chances of employment through training and employment programmes, rehabilitation initiatives, seminars, and family activities.

A group of 12 female ex-offenders who participated in the “train and place” programme were released between October 2012 and May 2013. Out of the selected women, 92 per cent continued with the programme, 45.5 per cent of participants remained in the workplace, amongst which 60 per cent were employed in companies of SCCCI members. More than the targeted goal of $50,000 was raised for the programme.  “Project SEED” 2nd Run

A group of 12 female ex-offenders were selected to participate in the second run of “Project SEED”.

As part of the programme, the group attended the “Customer Service Skills” and “Go the Extra Mile for Service” training courses offered by the Chamber’s Institute of Business (SCCIOB) on August 19-30.

An employer briefing session was also held on November 11 where SCORE was invited to explain the hiring process and share information on the possible challenges faced when hiring ex-offenders.

Nine employers participated in the session.

Supporting the Yellow Ribbon Run On September 15, CWG formed a team of 32

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

runners to participate in the Yellow Ribbon Prison Run 2013 in support of the Yellow Ribbon Project.

Donations received from the run were given to the Yellow Ribbon Foundation. The donations were used to help convicts and ex-offenders in areas such as training and emergency expenses for their family, and activities with their children.

Soo Boon, together with 35 CWG committee representatives and members, met with 42 female entrepreneurs from the Xiamen Association of Entrepreneurs led by the association’s President Chen Qiqi. The session enhanced the connection between female entrepreneurs from both Singapore and China.

Let’s Inspire (Zhi) Activities

Let’s Shine (Mei) Activities

“Managing the Cost of Commercial Crime” Sharing Session On August 27, the sub-committee invited Lem Chin Kok from KPMG Forensic to share with 30 participants on dealing with local and overseas fraud, as well as preventive measures for companies.

Let’s Share (Qun) Activities Disco dance class

Disco dance classes were conducted from August 17 to October 5, enabling students to pick up professional dance techniques and establish new networks.

CWG “Bring-A-Friend” Cooking Class The third “Bring-A-Friend” Cooking Class was conducted on July 13 at ToTT Cooking Studio. This event attracted a total of 41 members and friends who forged friendships and connections through the culinary class.

Networking Session with Swiss Association A closed-door networking session with the Swiss Association was held on September 29 on the topics “How sustainable is the dual-role of a woman at home and at the workplace?” and “Qualities of a successful global female citizen” led

by Michelle Cheo, CWG sub-committee member, and Sabrina Tan, CEO of Skin Inc, respectively. The representatives also brought along a food item representing their cultural heritage as a form of sharing and cultural exchange.

Participation in BRAS Fashion Show 2013 In conjunction with International Breast Reconstruction Awareness Month, Breast Reconstruction Awareness Singapore (BRAS) launched a runway show on October 10 which was attended by 20 CWG members. The runway models were breast cancer survivors who had undergone breast reconstruction, exemplifying their confidence in the midst of illness.

Delegation Visit from Xiamen Association of Entrepreneurs On November 29, CWG Chairperson Quek

Jade and Tea Appreciation Session On November 8, 35 members attended a Jade and Tea Appreciation Session at Tea Chapter. During the session, tea master Patrick Kang and jewellery designer Lai Choi Kuen shared interesting aspects of tea and antique jewellery respectively. Through this session, members learnt about the history and benefits of the different types of tea and gained insights on the unique characteristics of jade carvings.

Mandarin Singing Class The Chamber’s “Mandarin Sentimental Hits Singing Class” and “Mandarin Folk songs Singing Class” were conducted on Tuesdays and Saturdays respectively. There were four series organised in the year with a total of 10 classes conducted in each series. Each class had an average of 40 students.

SCCCI Mandarin Sentimental Hits Singing Class: 10th Anniversary Concert On March 16, 40 students from the sentimental hits singing class held their 10th anniversary concert at the Lee Foundation Theatre at the Nanyang Academy of Fine Arts featuring the Singapore Hokkien Huay Kuan’s dance troupe.

The class performed hits from Hong Kong and Taiwan to a 400-strong audience.

SCCCI Folk Song Class: 10th Anniversary Concert On November 23, 30 students from the folk song class held their annual concert at the SCCCI Auditorium and performed to an audience of 350 people.

 Participants learnt from experts on the unique aspects of jade and tea at an appreciation session organised by CWG.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

科技委员会 Technology Committee

Technology Committee Helping SMEs to Increase Productivity through Technology

 SIRC@SCCCI, SAP and Inecom organised a seminar on warehouse management best practices to drive business productivity

The Chamber’s SME Infocomm Resource Centre (SIRC@SCCCI) organised a series of activities and courses to help SMEs harness technology to increase productivity, lower business costs, and make use of social media as a marketing platform to promote products and services effectively.

“Focus on your Business by Using an All-in-One Solution” Seminar in Mandarin On January 10, the Chamber organised a seminar together with SingTel which saw 20 business representatives learn how SaaS-based solutions can maximise SMEs’ business productivity.

“Security and Service Level Guidelines & Disputes Settlement for Software-asa-Service (SaaS) & Public Cloud-based Solutions” Seminar On January 31, SIRC@SCCCI jointly organised the above event with the Information Technology Standards Committee (ITSC) and Singapore Mediation Centre (SMC) to explain to 59 business representatives the guidelines and dispute settlement issues regarding SaaS and cloudbased solutions.

“Benefitting SMEs – Talking Point” Seminar On February 1, SIRC@SCCCI and the South East Community Development Council held the above seminar for 10 company representatives to help SMEs better understand how they can tap on grants to help improve business productivity as well as better comprehend IT Contract Guidelines.

Microsoft Workshop: “Work Productivity with Office” Jointly organised by SIRC@SCCCI and Microsoft on March 22, the session saw 50 participants learn how to use the latest Microsoft Office software to increase productivity in daily work.

the area of human resources, finance, as well as supply chain and cost control management.

“Advanced Warehouse Management for SMEs” Seminar Jointly organised by SIRC@SCCCI together with SAP and Inecom on May 10, this session provided 49 participants with warehouse management best practices to drive business productivity by reducing inventory wastage, maintaining a leading edge, and achieving better customer satisfaction.

"Innovations for Supply Chain Productivity" Seminar Jointly organised by SIRC@SCCCI together with ISC Global and AEB on May 17, this session provided a deeper understanding on how to use technology appropriately to effectively manage supply chain in the companies, increase productivity, meet the needs of customers efficiently, and increase business competitiveness.

The session was attended by 25 participants.

“Transform your Business using Comprehensive Accounting Software” Seminar Jointly organised by SIRC@SCCCI together with Runnex Systems Pte Ltd on May 23, the session saw 25 participants learn how to select and make use of appropriate accounting software and the Accounting Readiness Assessment to improve business productivity.

“Smart Business” Seminar in Mandarin Jointly organised by SIRC@SCCCI and Yonyou on April 19, the session saw 53 participants learn how advanced integrated technology can be used in

“Reducing Total Cost of ICT Ownership with Smart Technologies” Seminar Jointly organised by SIRC@SCCCI together

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

with Lenovo (Singapore) Pte Ltd on July 24, 15 participants were introduced to smart technologies and tools such as system migration, deployment, power management and ongoing system support which can enhance work effectiveness and lower operation costs.

“How to be a Likeable Brand on Social Media” Workshop

Basic Business Analytics@Work Workshop: Discovering Critical Information in your Business – the Smart Way

Participants also took an assessment to measure their companies’ social media readiness.

Jointly organised by SIRC@SCCCI and Temasek Polytechnic on September 25, 10 participants gained an understanding of the importance and application of analytics software to realise business potential and exceed limitations.

The Chamber held the following courses at the Singapore Chinese Chamber Institute of Business to introduce enterprises to the latest technologies available and enable businesses to effectively use social media for market infiltration and strengthening their competitive edge.

“Protecting Sensitive Personal Data in Compliance with PDPA” Seminar SIRC@SCCCI, McAfee Singapore, and Rajah & Tann jointly organised the seminar on September 26 and November 6 where 48 participants learnt how companies could strengthen their security measures, and implement best practices in order to comply with the Personal Data Protection Act.

“Transforming Your Business with an Integrated Business Management Solution” Workshop The workshop organised by SIRC@SCCCI and NEC on November 12 briefed seven participants on how to harness integrated business management solutions to streamline processes and increase productivity.

Enabling Industry Clusters to Enhance Productivity through Focus Groups

On April 16, SIRC@SCCCI invited social media expert Andrew Chow to share how social media could help companies build a stronger and more memorable brand.

Social Media Courses

The courses saw an average of five students per session.  O ptimising Your Web Presence –

Facebook Marketing (Basic Level) Sep 27; Oct 4, 11, 18

 S ocial Media 24/7: Content. Conversation.

Community May 13; Oct 21

 S ocial Media 365: Staff. Strategy. Solutions

May 4

 O ptimising Your Web Presence –

LinkedIn Marketing (Basic Level) Oct 25; Nov 1, 8, 15

 O ptimising Your Web Presence via Content

Marketing – Basic Level Nov 22, 29; Dec 6, 13

During the June to July period, SIRC@SCCCI worked with IDA Singapore and SPRING Singapore to organise industry-specific focus group discussions with the Landscape Industry Association (Singapore), fast service F&B, and catering industries.

Three separate discussions were organised and were attended by a total of 20 SME representatives.

The focus group discussions were conducted

by SIRC@SCCCI to understand and identify industry-specific challenges and determine if ICT can play a part to improve business processes and increase the productivity of the industry.

 “Optimising Your Web Presence – LinkedIn Marketing (Basic Level)” Workshop is one of the social media courses organised by SIRC@SCCCI to help businesses use social media to strengthen their competitiveness.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

科技委员会 Technology Committee

 The Chamber conducted a survey on ICT trends at the 15th Annual SMEs Conference and 16th ICC held in mid-August.

Survey - Understanding SMEs’ ICT Needs In mid-August, the Chamber conducted a survey on SMEs’ Information and Communication Technology (ICT) Adoption and Perception Trends. The survey was conducted during the 15th Annual SMEs Conference and 16th Infocomm Commerce Conference in August and a total of 521 participants responded to the survey.

The survey revealed a positive sentiment towards ICT adoption among many SMEs, with more than 90 per cent agreeing that businesses

Information Technology Standards Committee (ITSC) Council Member Appointment At the invitation of SPRING Singapore, SCCCI Council Member Victor Foo was appointed as ITSC Council Member from June 1 2013 to March 31 2014.

International Business Fellowship (iBF) Executive Programme to Shenzhen and Xiamen The iBF visit to China was organised by IE Singapore and the Chamber, and jointly organised by Sim Lim Square. On April 7-13, the delegation of 11 participants, led by Raymond Chua, Chairman of Sim Lim Square Management Council, and Kwek Theng Swee, Honorary Council

should incorporate ICT into their operations.

The survey also found that the utilisation of government assistance for ICT is not high with about 34 per cent of SMEs indicating that they have applied for grants on ICT-related purchases; this indicates that SMEs may not fully understand the grants available.

In addition, there was high awareness of the benefits of Software as a Solution (SaaS) with 85 per cent of SMEs agreeing that SaaS is the way forward instead of hardware and software ownership.

There is also potential for better utilisation of Social Media and Internet Transaction.

SPRING Singapore coordinates the national standardisation programme under the guidance of an industry-led national Standards Council.

ITSC is one of the committees under the Council.

Its members comprise representatives from business chambers and associations, IT industry, consumer organisations, government agencies and research and educational institutions.

Member of SCCCI, visited Shenzhen and Xiamen to understand latest developments in the market and connect with industry plays and government agencies.

In Shenzhen, the delegation networked with the Shenzhen Electronics Industries Association.

Xiamen Vice-Mayor Zhang Canmin and various government representatives met the delegation as well. In addition, the group visited the Xiamen Planning Exhibition Hall and attended a one-day training stint at Xiamen University.

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

International Affairs Committee  Delegates gaining business insights at Goods of Desire, a lifestyle and brand concept store in Hong Kong, during the Retail Productivity Camp.

Achieving Success through Global Expertise Retail Productivity Camp to Hong Kong On April 21-24, the Chamber and International Enterprise (IE) Singapore led a 28-member delegation comprising top management from the retail industry to understand the latest developments in the Hong Kong retail scene. The camp aimed to help local entrepreneurs prepare for market competition and learn how to increase producitivity and competitiveness.

The programme, which was strongly supported by the Hong Kong Economic & Trade Office, helped Singapore retail-related businesses learn from the Hong Kong retail industry on how to increase productivity, strengthen their competitive edge, as well as learn about the various creative and innovative management and leadership methodologies employed for business growth and sustainability.

During the 4-day programme, delegates learnt about the growth of Hong Kong’s retail companies through lectures, business visits, successful case studies and the sharing of restructuring experiences. Hong Kong retail experts also shared mindset models for SMEs in areas such

as “Utilising Every Inch of Your Retail Space” and “Supply Chain Management for Retail Industry”.

Exploring Business Opportunities in Iskandar Malaysia On July 11, the Chamber led a 100-member delegation on a business mission to Iskandar Malaysia to gain a better understanding of its latest developments and investment prospects, and enable delegates to observe the current situation, infrastructure, and project developments.

Delegates also networked with companies, government agencies and property developers to explore new business opportunities.

12th World Chinese Entrepreneurs Convention (WCEC) On September 23-27, the Chamber’s President Thomas Chua led a 127-member delegation to Chengdu to attend the 12th WCEC. Local businesses had the chance to explore business and collaboration opportunities in the region as well as network and cooperate with various government agencies in China.

A key highlight was to explore the developments and potential of the Sichuan Emerging Industries Park.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Based on the theme “China’s development and opportunities for overseas Chinese entrepreneurs”, the 12th WCEC was organised by the China Overseas Chinese Entrepreneurs Association together with the Chengdu government. A total of 3,000 entrepreneurs from 104 countries and regions attended the WCEC to explore new opportunities in Sichuan.

Besides networking with Chinese entrepreneurs from all over the world, Chamber’s delegates also

Sharing Investment Experience and Knowledge Round Table Meeting with Minister Dato’ Sri Mustapa Mohamed and Briefing by Regional Economic Corridors Malaysian Investment Development Authority (MIDA) Singapore invited Malaysia Minister of International Trade & Industry Dato’ Sri Mustapa Mohamed to share the investment and trade opportunities in Malaysia at Raffles Convention Centre on March 5.

Minister Dato’ Sri Mustapa Mohamed and representatives from the various Malaysia government agencies promoted the various incentives and opportunities available for foreign investors.

China (Yunnan)-Singapore Economic Cooperation and China • South Asia Expo Promotion Seminar At the seminar on April 4, Yunnan Governor Li Jiheng introduced local businesses to key investment opportunities and introduced the China • South Asia Expo held in Kunming in June. The event, jointly organised by the Yunnan government and SCCCI, was attended by more than 800 business representatives.

At the event, 14 local enterprises signed 14 separate agreements with enterprises from Yunnan, which amounted to more than SGD 34 million altogether. The agreements covered sectors including tourism, environment, resources, culture and technology.

The Investment Promotion & Cooperation Bureau of Yunnan launched 200 investment recommendations totalling 300 billion RMB. The investment opportunities cover industries such as agriculture, forestry, animal husbandry,

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visited the Singapore-Sichuan Hi-Tech Innovation Park and met with leaders including Wang Lixia, Vice Governor of Shaanxi Province; Xu Jin, Mayor of Yibin City; Gao Zhijian, Party Secretary of Shuangliu County in Chengdu; and Xie Qiang, District Secretary of Qingyang County in Chengdu.

These enabled the delegates to gain a better understanding about the developments in Sichuan and Western China which present many investment opportunities.

fishery, manufacturing, electricity and fuel, water processing and supply, transport and logistics, postal services, accommodation and food & beverage, tourism culture, education, and hygiene.

Two of SCCCI’s trade association members, the Singapore Hortiflora Federation and Singapore-China Business Association, signed Memorandums of Understanding (MOUs) with their Yunnan partners at the event; this was a positive response to the government’s call for local enterprises to expand overseas.

The 100-member business delegation headed by Yunnan Governor Li Jiheng was the first provincial-level business delegation to visit Singapore since the leadership change of the National People’s Congress and Chinese People’s Political Consultative Conference.

China (Yingkou) – Singapore Investment Promotion Seminar On April 10, the Chamber assisted the Yingkou government to organise the seminar at Marina Mandarin. Wei Xiaopeng, Yingkou Party Secretary, and Wang Xiaoliu, Deputy Mayor, shared business opportunities with over 150 local representatives present.

During the seminar, SCCCI Vice-President Roland Ng encouraged local enterprises to actively explore opportunities in Yingkou.

China (Wenzhou) – Singapore Investment Promotion Seminar On May 10, the Chamber assisted the Wenzhou government to organise the seminar at Marina Mandarin. Ding Fuliang, Wenzhou Deputy Secretary, and Zhang Miaojuan, Deputy Director of the Bureau of Commerce, introduced local businesses to various opportunities in Wenzhou.

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Singapore China Business Forum – Venturing Successfully in China In order to assist local enterprises venturing into the China market, the Chamber organised the Singapore China Business Forum on June 5.

During the forum, 500 business representatives learnt more about the China market. The Chamber also signed an MOU with 11 of China’s provincial and city representative offices in Singapore, to promote closer collaboration between enterprises from both countries. This would help to provide useful updates on the China market and assist China enterprises keen on tapping into the Singapore market.

The 11 representative offices included: Shandong (Singapore) Representative Office; Jiangsu Representative Office Trade & Investment (Singapore); China Zhejiang Centre (Singapore); Singapore Representative Office of Yunnan Commerce; China-ASEAN Expo Secretariat Liaison Office in Singapore; Shenyang Representative Office in Singapore; Yantai Representative Office in Singapore; China Lianyungang (S) Development Organization; China Zhoushan Centre (Singapore); Liaoyuan Representative Office in Singapore; and Jilin Representative Office in Singapore.

The MOU signing was witnessed by Zheng Chao, Minister Counselor for the Economic & Commercial Office of the PRC Embassy in Singapore, and Thomas Chua, SCCCI Preisdent.

Tham Poh Cheong, SCCCI Secretary-General, represented the Chamber to sign the MOU with the 11 representative offices.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

The Chamber also invited eight local entrepreneurs with business operations in China to share their investment and business experiences in the coastal, midwest and northeast regions of China.

Representing the Singapore private sector were Roland Ng, President and Group CEO, Tat Hong Holdings; Kho Choon Keng, Executive Chairman, Lian Keng Enterprises Pte Ltd / Lian Huat Group; Dr George Quek, Group Chairman, BreadTalk Group; Chia Chor Meng, Chairman, Chia Khim Lee Food Industries Pte Ltd; Tan Kim Seng, Chairman, Kim Seng Holdings Pte Ltd; Dr Richard Yen, Managing Director, Ednovation Pte Ltd; Tay Hun Kiat, Executive Vice President, Singbridge Corporate Pte Ltd; and Tay Kee Hong, Group Financial Controller, Crestar Education Group.

Five representatives from Jiangsu, Zhejiang, Shandong, China-ASEAN Expo Secretariat Liaison Office in Singapore, and Lianyungang elaborated on the investment environment as well as relevant government policies and regulations in their respective provinces and cities.

“Getting the Answers to the “Whats”, “Whys” and “Hows” on Business Investments in Iskandar Malaysia Region” Business Seminar in English The seminar held on July 3 was organised by the Chamber, Malaysian Investment Development Authority (MIDA) and OCBC Bank. Representatives from Malaysia and OCBC Bank addressed the 180 participants on the latest business and investment opportunities in Iskandar and elaborated on tax

 Zheng Chao (back row, middle), Minister Counselor for the Economic & Commercial Office of the PRC Embassy in Singapore, and Thomas Chua (back row, third from left), SCCCI President, witnessed the MOU signing between SCCCI and 11 China representative offices.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

国际事务委员会 International affairs Committee

 Representatives including Chamber’s President Thomas Chua (fourth from left), IE Singapore Group Director Law Chung Ming (middle), Deputy Director of Ningbo Foreign Trade & Economic Cooperation Bureau Gang Yong (fifth from right) officiated the opening ceremony of the Singapore•China (Ningbo/Qingdao) Import and Export Fair.

incentives, manpower policies, legal framework and essential investment knowledge.

Working Lunch with Minister of International Trade & Industry Dato Sri Mustapa Mohamed On July 9, MIDA Singapore invited SCCCI to a closed-door working lunch meeting with the Minister of International Trade and Industry Dato Sri Mustapa Mohamed.

During the lunch meeting, the Minister, the Malaysian High Commissioner to Singapore, Ministry of International Trade and Industry and MIDA shared Malaysia’s latest developments with the Chamber’s top management. Representatives from Singapore and Malaysia engaged in a fruitful discussion on the economic developments in both countries.

Singapore • China (Ningbo/Qingdao) Import and Export Fair For the first time, the Chamber organised an import and export fair which included the two cities of Ningbo and Qingdao and was held over a period of three days at Suntec Singapore.

The event generated business of more than 8.21 million USD, including potential business deals and attracted more than 2,300 trade visitors.

On July 18, Chamber’s President Thomas Chua, IE Singapore Group Director Law Chung Ming, and Deputy Director of Ningbo Foreign Trade & Economic Cooperation Bureau Gang Yong officiated the opening of the fair. The Chamber also invited the Associated Chinese Chambers of

Commerce and Industry of Malaysia (ACCCIM), Johor Bahru Chinese Chamber of Commerce and Industry, Inc (JBCCCI) and Federation of Filipino-Chinese Chambers of Commerce and Industry, Inc (FFCCCII) to send delegations to attend the fair.

China (Qingyang) – Singapore Investment Promotion Seminar On September 4, the Chamber assisted the Qingyang government in organising the seminar at Mandarin Orchard. Li Xianggui, Qingyang District Vice-Mayor, and Ren Xubin, Investment Promotion Bureau of Qingyang District Deputy Director, promoted the business opportunities in Qingyang to the 100 business representatives at present.

2013 CEO Breakfast Sharing Session – Insights into Doing Business in Indonesia The Chamber invited Angeline Suparto, Managing Director, Angeline Suparto Law Corporation, and Stephanus Titus Widjaja, Sales and Marketing Director of Business Indonesia

 SCCCI’s top management met with Minister of International Trade and Industry Dato Sri Mustapa Mohamed and representatives from Malaysia to discuss economic developments in Singapore and Malaysia.

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Singapore Association (BISA) Pte Ltd, for the CEO Breakfast Sharing Session on September 20. The two speakers shared with 30 participants some essential factors in respect of venturing successfully into Indonesia.

Ms Suparto introduced Indonesia’s legal

International Visitors International Steel Management Society of Kaohsiung, Taiwan Chamber hosted an 11-member delegation from the International Steel Management Society of Kaohsiung on April 1. The delegation was led by the society’s Chairman, Xiao Kun Song. Stemming from the society’s first trip to Singapore, they hoped to build and establish rapport with the Chamber, as well as promote bilateral trade ties between the metal industries in both countries.

SCCCI President Thomas Chua was invited to witness the signing of an MOU between the Society and the Singapore Metal and Machinery Association to facilitate close business interactions in the future.

Delegation led by Governor of Yunnan Province Li Jiheng On April 5, Governor of Yunnan Province Li Jiheng led a 22-member delegation to SCCCI to strengthen relations with the Chamber.

Governor Li affirmed the Chamber’s efforts and contributions in fostering interaction between businesses in Singapore and China. He hoped that under the leadership of President Thomas Chua, SCCCI would be able to assist more local enterprises to invest in China, thereby allowing trade between the two countries to flourish.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

framework, laws on Foreign Direct Investment in Indonesia, and overall government policies on investment laws.

Mr Widjaja analysed trade opportunities in Indonesia’s textile, agriculture and electronics products and import barriers, among other topics.

Klang Chinese Chamber of Commerce and Industry An 8-member delegation from the Klang Chinese Chamber of Commerce and Industry (KCCCI) led by KCCCI President Prof Liang Jia Xing visited the Chamber on July 10. KCCCI promoted the first Klang Yiwu Friendship Cities International Commodities Expo held on December 6-8 and hoped the Chamber would render its support. Representatives from both Chambers also discussed topics such as human resource training and the possibility of training collaborations.

Delegation led by Hunan Vice-Governor He Baoxiang On November 26, Hunan Vice-Governor and Provincial Industry and Commerce Society Chairman He Baoxiang led a 19-member delegation to visit the Chamber. The delegation promoted business opportunities in Hunan and expressed the hope that the Hunan Provincial Industry and Commerce Society would be able to establish a partnership to promote mutual trade development. SCCCI President Thomas Chua indicated that the Chamber had signed MOUs with 11 China representative offices in Singapore.

He added that the Chamber could offer assistance to China enterprises intent on using Singapore as a platform to gain access to international business opportunities.

 On April 5, Governor of Yunnan Province Li Jiheng led a 22-member delegation to visit the Chamber.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

工商业委员会 Commerce & Industry Committee

Commerce & Industry Committee Implementing Best Practices, Overcoming Restructuring Challenges In order to assist local SMEs in this period of restructuring, the Chamber organised a variety of productivity activities to help broaden the views and mindsets of entrepreneurs, and encourage companies to strengthen the training for middlemanagement. This year, with the aim of increasing business productivity, the Chamber organised overseas training camps to Taiwan, Japan and China to help local SMEs learn from successful case studies.

In addition, the Chamber also invited overseas experts to conduct workshops in Singapore which were well-received by local enterprises.

Taiwan Training Camp for Innovative Thinking & Methods – Food & Beverage Industry On January 6-11, the Chamber and its trade association member, the Restaurant Association of Singapore (RAS), organised a training camp.

A 37-member delegation comprising top management from the F&B industry visited famous F&B businesses in Taiwan to experience

and understand business concepts in the industry.

The camp was supported by SPRING Singapore.

The camp featured lectures, business visits and networking sessions. Delegates were arranged into four learning groups to discuss and collate learning points.

Study Mission: Restaurant Association of Singapore Key Management and Increasing Productivity in F&B Industry The Chamber organised the mission for 13 RAS representatives on April 22-28. The delegation networked with Taiwan F&B representatives, discussed methods to increase productivity and explored new opportunities for collaboration.

Service Innovation & Productivity Study to Japan SCCCI and the Restaurant Association of Singapore (RAS) led a 30-member delegation comprising retail and F&B industry representatives to Japan to learn from the successful case studies of their Tokyo counterparts on October 8-12. Advisors from the Japan Productivity Center, Japan Restaurant Association and top service industry entrepreneurs shared with delegates on best service practices with a focus on customer satisfaction.

 The Metal Precision Engineering Productivity Study organised visits for delegates to top industry players in Taiwan and South Korea.

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Metal Precision Engineering Productivity Study to Taiwan & South Korea On November 14-21, the Chamber and Singapore Metal & Machinery Association (SMMA) jointly organised the productivity study. The 37-member delegation, led by Philip Kia, Vice-Chairman of SCCCI’s Commerce & Industry Committee, visited Taichung in Taiwan, and Gyeongsang Namdo and Busan in South Korea for intensive training and business study. The study was tailored to industry-specific needs to help local enterprises broaden their horizons and increase productivity.

Training in Taiwan comprised three components: lesson training, visits to top companies, and sharing sessions with entrepreneurs. In South Korea the focus was on visits to top businesses.

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Sharing Experiences and Knowledge “Increase Productivity in the F&B Industry through Innovative Management” Workshop On May 13-15, the Chamber and RAS invited Simon Chen, Director of the Service Business Division at the China Productivity Center in Taiwan (CPC), to conduct a three-day workshop in Singapore.

A total of 82 F&B industry players learnt from Mr Chen’s astute analysis on the following topics: using innovation management to increase productivity and competitiveness, implementing brand management and integrated marketing to create product differentiation, understanding publicity methods such as advertising and marketing events, creating a mindset of analysing statistics, planning retail operations and performance criteria, using statistical analysis to improve retail results and profit, as well as increase overall business profit and productivity.

In addition, the Chamber also arranged for Mr Chen to conduct one-to-one consultation sessions on May 16-17.

“Operation Efficiency and Workflow Improvement for Food and Retail Services” Productivity Workshop in English On October 28-29, the Chamber and the Japan

exemplified strong entrepreneurial spirit and employees were aligned with the companies’ operational and management models. While in South Korea, delegates had the opportunity to view its hi-tech automation and products, and were particularly impressed with the streamlining of manpower resources through automation. Main factors contributing to the success of South Korea’s SMEs were the drive of industry players, focus on innovation and R&D, training of employees and the creation of value-added products.

During the visit, the Chamber and Gyeongnam Techno Park (GNTP) signed an MOU to strengthen cooperation and relationship between the two partners, jointly promote business development activities for SMEs, support the exchange of technical knowledge, and share successful case studies from local industry players and SMEs.

Productivity Center jointly organised a workshop for 70 business representatives to learn about redesigning retail operation efficiency, with the aim of increasing the productivity of the local retail and F&B industries.

Susumu Kobayashi, Senior Management Consultant at the Japan Productivity Center, explained the concepts of KAIZEN, lean six sigma and other supply chain managements methods which could be used in the retail and service sectors.

 Simon Chen (right), Director of the Service Business Division at the China Productivity Center in Taiwan (CPC), conducted consultation sessions with local F&B businesses in May.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

工商业委员会 Commerce & Industry Committee

 Kelvin Tay, Regional Chief Investment Officer, Southern Asia Pacific at UBS; Lee Yoong Yoong, Research Associate at the Institute of Policy Studies; and Roger Tan, Chief Executive Officer at SIAS Research Pte Ltd, were panelists at the SCCCI Business Outlook Forum moderated

by Vikram Khanna, Associate Editor for The Business Times.

Seminars and Lectures Business Outlook Forum 2013 in English On January 11, the Chamber and The Business Times jointly organised the forum held in English with an attendance of 200 participants. Kelvin Tay, Regional Chief Investment Officer, Southern Asia Pacific at UBS, analysed the potential economic developments in the United States, Europe and China for 2013.

Lee Yoong Yoong, Research Associate at the Institute of Policy Studies, expounded further on the prospects of the ASEAN market in 2013 and how SMEs can play a part in boosting the ASEAN economy. Roger Tan, Chief Executive Officer at SIAS Research Pte Ltd, felt companies should invest less in bonds and increase investment in US, Hong Kong and China equities and had a neutral stance towards investing in commodity futures and gold. The panel discussion was chaired by Vikram Khanna, Associate Editor for The Business Times.

Business Outlook Forum 2013 in Mandarin The business forum was held on January 12 and attended by 230 participants. Pu Yong Hao, Regional Chief Investment Officer, APAC at UBS Wealth Management, gave an overview of the outlook of the Euro, US and China markets, local inflation, and the industrial property and stock markets in 2013.

Nicholas Mak, Executive Director at SLP International Property Consultants Pte Ltd, analysed the market trends in price, rental, demand, and future supply of the office and industrial property market in Singapore.

Wong Sui Jau, General Manager at Fundsupermart, discussed the 2013 outlook for bonds, commodities and shares in Singapore and emerging economies. The panel discussion was moderated by Woo Keng Choong, Deputy Chief Editor, Chinese News and Current Affairs at MediaCorp News.

Taiwan Training Camp Sharing in English On February 26, the Chamber and RAS organised the sharing session where 140 representatives from the F&B industry shared about their experiences and lessons learnt at the Taiwan Productivity Training Camp on January 6-11.

“Lead like a Rebel and Innovate” Seminar in English Held on February 27, Chamber invited Dr Eric J Romero, author of the book Compete Outside the Box: The Unconventional Way to Beat the Competition, to share about unconventional business leadership. He highlighted to 48 business representatives the qualities essential to being an effective business leader, which include being creative, flexible and taking risks.

Dr Romero helped participants understand how to develop innovation capabilities and flexibility, dare to take risks, and become a successful business leader.

“Business Succession Planning” Seminar in English On February 28, the Chamber and A.D. Financial organised the seminar for 40 participants to understand how to pass down their business in the right way, ensure smooth transition to successors, and dealing with other problems faced in respect of business succession.

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“Moving Ahead of Competitors Through Raising Enterprise Productivity” Seminar in English The Chamber organised the workshop on March 7 where expert advisor Fong Ho Keng shared with five participants on how Total Factor Productivity helps enterprises raise enterprise productivity through efficiency and effectiveness without additional resources.

“Moving Ahead of Competitors Through Raising Enterprise Productivity” Seminar in Mandarin Fong Ho Keng conducted the Mandarin workshop on April 4, sharing with 13 participants on how Total Factor Productivity helps enterprises raise enterprise productivity through efficiency and effectiveness without additional resources.

“Enhanced Productivity and Innovation Credit (PIC) Scheme and 2013 Budget Highlights for Businesses” Seminar in Mandarin The Chamber partnered the Inland Revenue Authority of Singapore (IRAS) on April 10 to organise the workshop which saw 50 participants learn how they could benefit from the PIC Scheme and PIC Bonus.

“Strong Brands are more Productive Brands” The Chamber and StrategiCom jointly organised a seminar on April 18 where 43 participants learnt the concepts of “The Effects of Internal Branding on Productivity”, “How a Strong Brand Reduces Marketing Expenditure”, and the analysis of successful case studies.

“IP Consult – Intellectual Property for SMEs” Seminar in English On May 7, the Chamber invited Zhang Weilin, Principal of the Patent Prosecution Group at Amica Law LLC, and Victor Yip, Advocate and Solicitor at Teh Yip Wong & Tan, for a seminar. A total of 40 participants learnt how to protect their patents and intangible assets, as well as how to identify and solve the infringement of intellectual property rights.

“Let's Talk about Food Safety and ISO 9001” Seminar On May 16, the Chamber invited Bureau Veritas Singapore to conduct a seminar, during which 50 participants learnt about the food safety management procedures and increasing

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

competitiveness and productivity. The seminar also included topics on global food safety trends, requirements of local food safety checks, best practices of food management, government grants and basic information on ISO 9001:2008.

2013 CEO Sharing Session: Creating Brand Competitiveness On May 22, the Chamber organised its first CEO sharing session of the year and invited Pang Lim, Managing Director of Koufu Pte Ltd, and Richard Wong, Managing Director of Bee Cheng Hiang, to share with 30 participants about their business success strategies.

The session was moderated by Philip Kia, ViceChairman of the SCCCI Commerce & Industry Committee.

2013 CEO Sharing Session: Improving Productivity through Workflow Redesign On July 9, Lim Hock Chee, Director & CEO of Sheng Siong Group Ltd, and Alex Teo, CEO of Zero Spot Laundry Service Pte Ltd, were speakers at the second sharing session.

They shared with 25 participants how to make use of new technology to improve work processes, and ensure that employees are familiar with new technologies as the company increases its effectiveness and productivity. Thomas Pek, ViceChairman of the SCCCI Commerce & Industry Committee, moderated the session.

“Expanding Outside Singapore?

Compliance, Tax & Trade Issues” Seminar in English On September 24, the Chamber jointly organised a seminar with Baker & McKenzie, Wong & Leow for 30 participants, comprising businesses looking to expand overseas and personnel interested in local compliance and trade issues, on how to handle and comply with regulations.

The three speakers from Baker & McKenzie, Wong & Leow were from Singapore and Hong Kong. They provided case studies to advise companies on how to avoid corruption and bribery complications while investing in Southeast Asia, how to manage imports and exports outside Singapore, tax issues in Singapore and overseas, tax audit and dispute matters, how to manage local and overseas tax compliance and audit, and reduce the risk of tax disputes.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

工商业委员会 Commerce & Industry Committee

“Build Your Brand with other People’s Money” Seminar in English The Chamber and StrategiCom jointly organised a seminar on October 9 where 42 participants learnt about how to make their business attractive to investors. Brand experts from StrategiCom, Dr Wilson Chew and Jacky Tay spoke on how to “Create the Right Brand Strategy for Investment Attraction”, “How to Turn a Hot Investment Deal Cold in Record Time”.

“Getting your Organisation Ready for the Personal Data Protection Act” Workshop in English On October 3, the Chamber worked with the Personal Data Protection Commission of Singapore to help 57 participants understand the effects and how to deal with the challenges posed by the Personal Data Protection Act.

“Understanding GST Compliance” Seminar in English On November 12, the Chamber invited IRAS to share with 70 participants on the common errors during GST declaration, and how to avoid infringement situations. IRAS also shared the challenges of GST compliance and how companies can get assistance, as well as GST zero rating details.

Dialogues with Government Agencies Dialogue Session with Jurong Town Corporation (JTC) On August 20, the Chamber invited JTC for a dialogue session.

The Chamber reflected to JTC the challenges faced by trade association members in the areas of insufficient industrial land as well as rising rental costs. For example, the Metal and Machinery Association gave feedback that they deal with heavy and large equipment which are not suitable to be stacked up. Simultaneously, the Singapore Timber Association has many members which occupy JTC’s industrial space; however the space is not large enough for their resources. In addition, flower dealers also need enough land for storage and cold rooms for the fresh flowers that are transported from Malaysia daily. Furniture companies hoped that JTC could increase the maximum space used for retail

Leadership Workshop: Creating High Performance Teams without Putting in More Time The Chamber invited Kenneth Kwan, a high performance team specialist, to conduct a workshop on November 14 during which 70 companies learnt how to quickly build a sustainable team structure, decrease ineffectiveness in the workplace, how to inculcate in employees a sense of belonging and involvement, crisis management, and learn new skills to spur a team towards the same goal.

purpose from 40 to 60 per cent or provide a space for furniture businesses in the long term.

The Chamber suggested using industrial space optimally by identifying industry group clusters to formulate more comprehensive property policies and help businesses increase the productivity of their industries as a whole.

Dialogue Session with Housing and Development Board (HDB) On December 19, the Chamber arranged for a dialogue with HDB to reflect the concerns of trade association members. The dialogue was held at HDB Hub and key representatives from HDB including CEO Dr Chua Koon Hean attended the session.

HDB discussed issues like the use of space for industrial and commercial purposes as well as parking for heavy vehicles. The Chamber also gave its views and raised suggestions on how current challenges could be overcome.

 Kenneth Kwan interacting with participants at the workshop on “Creating High Performance Teams without Putting in More Time”.

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Property Management Committee SCCCI Building Maintenance and Leasing In 2013, the SCCCI Building had a healthy occupancy rate of 100 per cent. Car park revenue increased by 15 per cent from the previous year.

In August 2013, the Chamber completed the

renovation project for the SME Centre@SCCCI located on the 9th and 10th storey. Maintenance and repair works were carried out in the common areas and the function rooms to ensure that facilities are in good and serviceable condition.  The SCCCI building achieved a healthy occupancy rate of 100 per cent in 2013.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

文教与社会事务委员会 Culture, Education & Community Affairs Committee

Culture, Education & Community Affairs Committee Promoting Cultural Development SCCCI Lunar New Year Gathering SCCCI held its annual Lunar New Year Gathering on February 10 with Minister for Education Heng Swee Keat gracing the occasion as Guest of Honour. The event was attended by 650 guests including the Chamber’s Council, SCCCI members, foreign diplomats, members of parliament, government officials, academics, businessmen, and representatives of civic organisations.

In his speech, Mr Heng expressed his wish that SCCCI would be able to keep members updated on the government policies regarding economic restructuring. He also hoped that with feedback from the business community, and collaboration with the government, Singapore enterprises will be able to build a strong core.

Teo Siong Seng, President of SCCCI’s 56th Council, said that the Chamber had always been actively engaged in activities to cultivate bilingual and bi-cultural talent. With China’s accelerated pace of growth and having spearheaded the development of the global economy, proficiency in Chinese has become a strategic asset.

President Teo expressed two aspirations to Mr Heng:  T hat the Ministry of Education’s efforts in

developing bilingual and bi-cultural talent would be a nation-wide effort  T hat the Chamber hopes to provide more opportunities for Singaporeans, especially those in the younger generation, to learn business Mandarin and understand the business culture in China At 12 noon, everyone present formed a huge circle and exchanged greetings for the new year.

River Hongbao 2013 On February 8, the Chamber together with Singapore Federation of Chinese Clan Associations (SFCCA), Singapore Press Holdings (SPH), Singapore Tourism Board and People’s Association, organised

the Light Up Ceremony for River Hongbao 2013.

President of Singapore Tony Tan graced the event as the Guest of Honour. River Hongbao was held over a span of nine days. The Singapore Chinese Chamber of Commerce Foundation sponsored a total of $60,000 for this event.

Mid-Autumn Festival Celebrations On September 12, Minister for Transport Lui Tuck Yew was invited to the Chamber’s annual MidAutumn Festival Celebration as Guest of Honour.

Mr Lui was joined by 500 guests including foreign diplomats, senior government officials and leaders from the business, education, cultural and community organisations.

Mr Lui commended the Chamber for playing an important social role in the Chinese community to help preserve and promote the Chinese culture and heritage. He also applauded the Chamber for providing valuable feedback from different industry clusters, thus enabling the government to shape and refine policies.

SCCCI President Thomas Chua emphasised that the Chamber’s mission was to preserve cultural traditions, strengthen social cohesion and promote economic development. The Chamber is also a strong advocate for cultivating talent in society and promoting multi-racial harmony and unity.

 Guest of Honour Minister Heng Swee Keat receives a festive welcome at the Chamber’s Lunar New Year Gathering.

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During the event, Mr Lui presented 17 scholarship awards to outstanding students from the National University of Singapore, Nanyang Technological University, Singapore Management University, Singapore University of Technology & Design and another four scholarships to outstanding Malay-Muslim students.

“Inspiring Ancient Chinese Wisdom” Lecture On August 24-25, the Chamber and the Committee to Promote Chinese Language Learning (CPCLL) presented two lectures by Prof Yu Dan at Cheng Yi Auditorium of Hwa Chong Institution. The first lecture was catered for teachers with the topic “Igniting Thinking Sparks”. The second lecture on “Inspiring Ancient Chinese Wisdom” was attended by the business community and public. The two lectures were attended by around 1,700 people.

During her first lecture on August 24, Prof Yu emphasised that teachers also had the responsibility of developing the characters of their students by inculcating values such as compassion and good morals.

At the lecture on August 25, Prof Yu used the Chinese character “heart” to explain the wisdom of ancient China which is applicable to contemporary society. She pointed out that we should remember the wisdom from our ancestors and that a successful man is defined as a person who gives more than he receives.

Sharing Session on Chamber’s Pioneers In July this year, SCCCF signed agreements to continue its non-bonded scholarship awards to four local universities for another three years. It also gave each university the liberty to use the scholarship amounts to suit their respective needs. Following up on this, Assoc Prof Wong Sin Kiong from the NUS Faculty of Arts & Social Sciences, Department of Chinese Studies, led a special project research group of three students to study and research on some of SCCCI’s pioneers, and record their contributions to the Chinese community.

The report and sharing session was held on November 29 at the Chamber’s Exhibition Room and Assoc Prof Wong shared the initial findings on See Tiong Wah who served as President of the Chamber’s 12th and 14th Council during 19191920 and 1923-1924 respectively. A total of 28 council members were present at the session.

The project team also conducted research on Tan Ean Kiam who was an SCCCI council member from 1919 to1930, Lee Choon Seng who was SCCCI President from 1931-1932 and Tan Chin Hean who was SCCCI President from 1937-1938.

Assoc Prof Wong said that the findings would be a valuable resource to SCCCI and strengthen the reliability of research on the Chamber.

 Minister Lui Tuck Yew (back row, middle) and SCCCI President Thomas Chua (back row, sixth from right) with scholarship recipients at the Mid-Autumn Celebrations.

SCCCI Chinese Calligraphy Class Four new series, comprising 10 lessons per series, were conducted by renowned local calligrapher Khoo Seow Hwa.

Visit by Production Team of “Documentary of Tan Boon-Khak Tan Lark Sye” from Jimei School On May 2, the Chamber received a six-member delegation which included Tan Lark Sye’s grandson. Tan Lark Sye was President of SCCCI’s 26th Council. The team was in Singapore to gather material for producing a documentary on Tan Lark Sye’s contribution to the Singapore community while he was the President of the Chamber.

To commemorate Xiamen Jimei School’s 100th Anniversary, the school set up “Tan Boon-Khak Tan Lark Sye Memorial Hall” and was tasked to produce a documentary on Tan Boon-Khak and Tan Lark Sye.

 The Chamber and the Committee to Promote Chinese Language Learning (CPCLL) presented two lectures by Prof Yu Dan on “Igniting Thinking Sparks” and “Inspiring Ancient Chinese Wisdom”.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

文教与社会事务委员会 Culture, Education & Community Affairs Committee

The Towkays: Documentary on Lim Nee Soon Mediacorp’s production The Towkays featured Lim Nee Soon, SCCCI’s President of the 13th and 15th Council. Chamber’s council member Dr Lee Peng Shu was interviewed to provide information for the programme.

Mr Lim assumed presidency of the Chamber during 1921-1922 and 1925-1926 and made important contributions to the Chamber’s development.

Grooming Talent for the Society and Business Community

SCCCF Scholarship

SCCCI Disburses $480,000 to Groom Outstanding Students On July 26, the Singapore Chinese Chamber of Commerce Foundation (SCCCF) allocated a sum of $480,000 to provide non-bonded scholarships to students from four local universities and MalayMuslim students over a span of three years. SCCCF made significant adjustments to the scholarship amount and usage criteria.

The universities were given the liberty to use the scholarship amount according to their specific requirements and the amount was increased by $270,000 from the original amount of $210,000.

On July 26, Zhong Sheng Jian, Chamber’s Vice-President and Chairman of the Sun Yat Sen Nanyang Memorial Hall (SYSNMH), signed the scholarship agreements with representatives from the National University of Singapore (NUS), Nanyang Technological University (NTU), Singapore Management University (SMU), Singapore University of Technology and Design (SUTD) and Yayasan MENDAKI. This year, the Chamber started offering scholarships of $20,000 annually to the Singapore University of Technology and Design (SUTD) for a period of three years. The scholarship amount for NUS, NTU and SMU doubled from $20,000 to $40,000 annually. The amount given to Malay-Muslim students annually increased to $20,000.

On September 12, Minister for Transport Lui Tuck Yew presented outstanding students from four local universities and Malay-Muslim students with SCCCF Scholarships at the Chamber’s MidAutumn Festival celebrations.

Recipients of the SCCCF Scholarships:

National University of Singapore Recipients of the SCCCF Business Scholarships: > Cheung Ho Yueng Business Studies 2nd Year > Ng Jing Jie Shawn Business Studies 3rd Year > Chua Kian Teck Business Studies 2nd Year

Recipients of the SCCCF Chinese Studies Scholarships: > Chen Yan Xi Amaryllis Chinese Studies Final Year > Yip Xin Ying Chinese Studies 2nd Year

Vice-Chairman of the Culture, Education, and Community Affairs Committee Adrian Peh and council member Dr Lee Peng Shu selected the scholars from NUS.

Nanyang Technological University > Chew Sihao > Situ Yilong > Yan Yeming > Heng Choon Kim > Wong Yun Ting

Chinese Studies Final Year Chinese Studies Final Year Chinese Studies Final Year Business Studies 3rd Year Accountancy 3rd Year

Vice-Chairman of the Culture, Education, and Community Affairs Committee Adrian Peh selected the scholars from NTU.

Singapore Management University SCCCI President Thomas Chua said that the scholarship amounts were increased to ensure the SCCCF Scholarship would remain attractive and beneficial. The funds were allocated according to university requirements. The scholarship usage has also been diversified to include research awards and subsidies for overseas exchanges.

> Lin Xue Fang > Lai Glenn > Lim Jian-Yi, Brian > Pek Wen Long, Roy

Business Studies 1st Year Business Studies 3rd Year Business Studies 3rd Year Business Studies Final Year

Council member Dr Lee Peng Shu selected the scholars from SMU.

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Singapore University of Technology and Design > Yip Jing Xin Engineering Systems and > Ho Wan Ying,

Magdalene

Design 2nd Year Engineering Systems and Design 2nd Year

Vice-Chairman of the Culture, Education, and Community Affairs Committee Adrian Peh selected the scholars from SUTD.

Yayasan MENDAKI SCCCF Scholarships > Mardiana Binti Mohd Ahzhar National Institute

> Nur Nazira Binte Noor Mohamed > Fathin Hanani Binte Mas’ Ali > Zahira binte Sulaiman

of Education NUS SMU SMU

SCCCI Secretary-General Tham Poh Cheong selected the Malay-Muslim scholars.

Contract Renewal for Storage Space at the Repository of National Archives of Singapore SCCCI has been storing its archives with the Repository of National Archives of Singapore. This year, the contract has been renewed for the third time till July 31 2015 with an annual fee of $2,220 sponsored by SCCCF.

NTU “Mayors’ Class” Gold Medal Since 2006, the Chamber pledged two Mayor’s Class Outstanding Student Awards to outstanding students under NTU’s Master in Public Administration and Master of Science in

Community Activities 46th War Memorial Service The Chamber organised the 46th War Memorial Service on February 15 at Beach Road in remembrance of the civilian victims of the Japanese Occupation. Acting Minister for Culture, Community and Youth Lawrence Wong was Guest of Honour.

After the ceremony, Mr Wong announced that the Civilian War Memorial would be gazetted as a national monument. The monument serves as part of the Singaporean identity and a reminder of the trials and sacrifices made by our forefathers.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Managerial Economics programmes. The award is aimed at improving bilateral exchanges and fostering close relations between Singapore and China.

The 2012/2013 SCCCI Gold Medal was awarded to the following students: > Fan Xin: Hefei University of Technology

Programme Head Master of Science in Managerial Economics > Chen Zhaohui: Jiangsu Zhunan Human Resource Centre Director Master of Public Administration Programme

Supporting Hwa Chong Institution’s Development of Bilingual and Bi-cultural Talent In support of efforts to promote bilingual and bi-cultural talent, the Chamber has been supporting Hwa Chong Institution since 2008 by providing $8,000 annually to present eight SCCCI awards worth $1,000 each to outstanding students in the Chinese Language Elective Programme (LEP) and Bi-cultural Studies Programme (BSP) from the Upper Secondary to Junior College levels. The awards are open to students of all nationalities.

This year, the BSP Award was presented to Chin Ming Fwu, Chua Song Yang, Tan Si Qi and Yang Yiming, and the LEP Award to Yi Kuishuai, Long Jun Da Darrel, Li Yixing and Cao Leilei. On July 13, Adrian Peh, Vice-Chairman of the Culture, Education and Community Affairs Committee represented the Chamber to give out the awards.

 Acting Minister Lawrence Wong (front row, fourth from left) and President of SCCCI’s 56th Council Teo Siong Seng (front row, fifth from left) at the 46th War Memorial Service.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

More than 1,200 teachers and students from 23 junior colleges, secondary schools and primary schools were present. There were also more than 200 guests from the diplomatic corps, including ambassadors from the United Kingdom, Japan and China, religious groups, business and clan associations, the SAF Veterans’ League, uniformed groups and families of the victims who attended the service. Also at the service were 26 members from the Malay Peninsula Peace Cycle and five Japanese international students.

文教与社会事务委员会 Culture, Education & Community Affairs Committee

Chinese who volunteered during the SinoJapanese war. He also said that SYSNMH plays an important role in the education of Singapore’s history, and helps the younger generation to understand that peace should not be taken for granted.

In his speech, then Chamber’s President Teo Siong Seng said SYSNMH played an important role in preserving our historical inheritance and the sculpture was a significant addition to the memorial hall.

The first wreath was presented by Chamber’s President of the 56th Council Teo Siong Seng and Vice-Presidents Thomas Chua, Tan Cheng Gay and Zhong Sheng Jian. Representatives from the SAF Veterans’ League, religious organisations, National Cadet Corps and schools also laid wreaths in respect.

He hoped SYSNMH would continue to play a role in Singapore’s national education, as well as help young Singaporeans learn about the nation’s history and contribute to global peace and development.

At the end of the ceremony, guests bowed in respect and observed a one-minute silence; the ceremony was brought to a close with the sounding of the “Rouse”.

The sculpture, measuring 2 m in height and 3.2 m in width, was designed by renowned local sculptor Chern Lian Shan and portrayed the historical experiences of the Chinese mechanics while transporting goods during the war. The sculpture cost $160,000.

Civilian War Memorial On July 15, the Chamber accepted the National Heritage Board’s invitation to gazette the 46-year Civilian War Memorial at Beach Road as a National Monument on August 15 in commemoration of the Japanese surrender during the Second World War.

Opening Ceremony of Nanqiao Jigong Commemorative Sculpture On March 4, the Chamber together with the Ee Hoe Hean Club, Tan Kah Kee Foundation, and the SFCCA jointly funded a commemorative sculpture for the Nanqiao Jigong (or Overseas Chinese Mechanics from Southeast Asia), which was inaugurated at the Sun Yat Sen Nanyang Memorial Hall. The sculpture will be exhibited to commemorate and help local and foreign visitors understand this phase in history.

At the opening ceremony, more than 100 guests were present, including PRC Embassy’s Minister Counsellor Dai Bin, representatives from the Chinese community associations, and students.

Sam Tan, Senior Parliamentary Secretary, Ministry of Foreign Affairs and Ministry of Culture, Community and Youth, said that the sculpture highlighted the strong support of overseas

Chinese Community Sharing Forum On May 19, the Chamber, SFCCA, Chinese Development Assistance Council (CDAC), and Business China jointly organised the Chinese Community Sharing Forum at SFCCA’s auditorium.

The forum was a platform for the Chinese community and associations to reach out to the local Chinese community and new Chinese immigrants, encouraging them to actively participate in events to contribute back to the community.

SCCCI President Thomas Chua pointed out that with changing times, it is essential for the Chinese Community Associations to re-examine their current positioning. They should actively recruit bilingual and bi-cultural talent as members, encourage English-educated entrepreneurs not to disregard China’s expansion, and continue to uphold Chinese culture.

He said that SCCCI wanted to position itself as a bilingual and bi-cultural organisation in order to attract more English-educated entrepreneurs and professionals to join the Chamber. He also expressed the hope that the Chamber would cultivate English-educated individuals who can converse in Mandarin and love Chinese culture.

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

22nd Inter-School Group Story-Telling Competition

Mandarin Toastmasters Club

The grand finals of the 22nd Inter-School Group Story-Telling Competition was held on August 17 at Hwa Chong Institution.

The 14th SCCCI Mandarin Toastmasters Club Executive Committee Election

The competition was organised by the Chamber, the Singapore Federation of Chinese Clan Associations (SFCCA), zb COMMA, Thumbs Up, Promote Mandarin Council and Hwa Chong Institution (HCI). Ang Wei Neng, Member of Parliament for Jurong GRC, was Guest of Honour at the competition.

Primary School First Prize : Nan Hua Primary Second Prize : West View Primary School Anchor Green Primary School Third Prize : Pei Hwa Presbyterian Primary Anglo-Chinese School (Primary)

Secondary School Most Creative Award : Dunman High School First Prize : Dunman High School Second Prize : Cedar Girls' Secondary School Hua Yi Secondary School Third Prize : Catholic High School Hwa Chong Institution Adrian Peh, Culture, Education and Community Affairs Committee Vice-Chairman, represented the Chamber to present awards to the winners from the primary school category.

SCCCF contributed $4,000 for the event.

Community Engagement Programme (CEP) SCCCI’s Community Engagement Programme Representatives With the installation of the 57th Council, the Chamber hopes to help more trade associations and council members understand Singapore’s crisis readiness plans especially regarding race and religion. In addition, SCCCI hopes that they would be able to help their industries in times of crisis and ensure the society’s stability. Chamber’s President Thomas Chua nominated the following Council Members and Secretariat staff as representatives in the CEP Committee: Thomas Chua Kee Seng (Tripartite Panel Representative), Zhong Sheng Jian, Charles Ho Nai Chuen, Lee Sze Leong, Stephen Lim Beng Lin, Ang

The SCCCI Mandarin Toastmaster Club’s newly elected executive committee took office on July 1.

The newly elected committee comprises: President : Immediate Past : President Vice President : (Education Division) Deputy Vice President : (Education Division) Vice President : (Membership) Vice President : (Public Relations Division) Secretary : Treasurer : Sergeant-At-Arms :

Yao Yin Yi, Inna Leong Kin Hua, Roy Tan Woan San Sim Hoe Kun Lawrence Lim Shi Cangyuan, Steven Liang Xiu Ming Ann Lim Ah Suay Tan Si Min & Lim Muay Imm

12th Speech Craft Course A total of 24 Toastmasters Club members participated in the Speech Craft Course on August 7 to September 4. Conducted every Wednesday, the programme comprised learning how to strengthen communication skills and speech delivery. Participants also learnt how to communicate ideas effectively and clearly in order to handle various situations.

Kiam Meng, Wu Hsioh Kwang, Voo Soon Sang, Tan Bock Huat, Edward Ang Boon Cheow, Philip Kia Er Chew, Thomas Pek Ee Perh, Tay Khiam Back, Eric Khua Kian Keong, Chia Weng Kaye, David Tang Sheung Ching, Simon Goh Lian Seah, Tan Choon Boon, Lim Geok Khoon, Pang Lim and Yeo Hiang Meng. The Chamber’s Secretary-General Tham Poh Cheong and Assistant Secretary-General Tan Siew Kiang are also part of the committee.

Navy Open House In conjunction with the celebration of the 46th anniversary of National Service in Singapore, SCCCI members were cordially invited to attend the Navy Open House on May 16 at Changi Naval Base. The Open House showcased Singapore’s naval capabilities and showed the collaboration between the army, navy and airforce.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

文教与社会事务委员会 Culture, Education & Community Affairs Committee

After the tour, participants were engaged in a dialogue session with Dr Mohamad Maliki Bin Osman, Minister of State, Ministry of National Development and Ministry of Defence. During the dialogue, Dr Mohamad Maliki mentioned that the government was most appreciative of the support given by the employers on reservist training. He also said that SAF has been striving to minimise disruptions at workplace.

Community Engagement Programme: Heritage Learning Journey The Chamber collaborated with Ministry of Manpower and other tripartite partners – the Singapore Malay Chamber of Commerce & Industry (SMCCI), Singapore Indian Chamber of Commerce & Industry (SICCI), Association of Small and Medium Enterprises (ASME), Singapore National Employers Federation (SNEF), Singapore Business Federation (SBF) and National Trades Union Congress (NTUC), to organise a heritage learning journey on October 5. The learning journey brought the participants to significant heritage monuments along Telok Ayer Street, which include Thian Hock Keng Temple, Sri Mariamman Temple and Al-Abrar/Masjid Jamae Mosque.

Community Engagement Programme (CEP) Cluster Gathering Community leaders and members of the CEP Tripartite Panel and Workgroup in the Businesses and Unions Cluster were invited to attend a cluster gathering on November 21 at the Suntec

Others Speak Mandarin Campaign Adrian Peh Nam Chuan, Vice-Chairman of SCCCI’s Culture, Education and Community Affairs Committee, was re-appointed as a council member in the Speak Mandarin Committee.

He will continue to represent SCCCI in the committee for two years, from August 1 2013 to July 31 2015.

Supporting the People's Association Malay Activity Executive Committees Council (MESRA) SCCCF donated $2,000 to the Gentarasa 2013 Extravaganza organised by MESRA on June 28 and 29. Getar Impian “Reverberations of Dreams” was held at the Kallang Theatre.

Singapore Convention & Exhibition Centre. Dr Amy Khor, Senior Minister of State for Manpower & Health, was Guest of Honour. The gathering was a platform for members to network and share the activities held by their respective associations.

Visit to Internal Security Department (ISD) Heritage Centre On November 30, the Ministry of Home Affairs arranged a tour at the ISD Heritage Centre for 16 SCCCI members to tour its exhibitions on terrorism, race and religion.

The ISD Heritage Centre showcased major incidents, like hijacking, racial riots and terrorism activities which occurred in Singapore’s history.

Representatives also learnt about the importance of social stability.

Supporting the Kampong Glam Community Club’s 48th National Day Commemorative Dinner Kampong Glam Community Club held its National Day Commemorative Dinner on August 17 to celebrate the 48th Anniversary of Singapore’s independence. The Chamber donated $1,000 in support of this event.

Ren Ci Hospital Charity Dinner 2013 The Chamber pledged $10,000 to Ren Ci Hospital in support of its charity dinner held on March 22 at Orchid Country Club.

Supporting Business China In support of Singapore’s move to cultivate bilingual and bi-cultural talent, the Chamber pledged another donation of $1.5 million to Business China on April 10. The donation will be given over a span of five years.

 Participants visited significant heritage monuments including Masjid Jamae Mosque during the Heritage Learning Journey.

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特别项目 Special projects

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Special Projects Empowering SMEs to Embrace New Knowledge and Capabilities 15th Annual SMEs Conference, 16th Infocomm Commerce Conference (ICC) and SME Expo 2013 The Technology Committee and Commerce & Industry Committee consolidated resources and capabilities to jointly organise the three flagship events.

Leveraging on the powerful theme of “Embrace, Enable, Empower”, the conference attracted more than 4,000 SME representatives over two consecutive days to gain new knowledge, and learn about increasing capabilities and productivity through technology in order to overcome the challenges of economic restructuring.

Assisting SMEs to increase productivity through three channels At the opening ceremony on August 14, Chamber’s President Thomas Chua announced the results of the Chamber’s 2013 SME Survey and revealed SCCCI’s plan to help enterprises increase innovation and productivity through three channels: 1. Help business owners broaden their mindet 2. Encourage training for middle management personnel 3. Help companies to shift operations to lowercost countries while retaining high value services in Singapore

Creating Value-Added Enterprises Lee Yi Shyan, Senior Minister of State for Trade and Industry, and National Development, the Guest of Honour of the conference, spoke about the importance of product value-creation. He encouraged companies to move away from costcutting practices to value-creation strategies in order to maintain global competitiveness.

Steve Leonard, Executive Deputy Chairman of the Infocomm Development Authority of Singapore, encouraged SMEs to increase their business capabilities at the plenary session of the 16th ICC.

Creating Change through Innovation The Inaugural “SME Expo” The first SME Expo was a comprehensive onestop exhibition featuring 94 solution providers providing SME-specific packages and solutions such as IT solutions to improve business operations and processes, and financial solutions for business expansion.

Exhibiting Government Pre-Approved Business Solutions The SME Expo showcased a new exhibition component, the “Fast Pass” ICT Gallery, offering business solutions pre-approved by IDA Singapore and SPRING Singapore. A total of 15 solution categories were featured at the exhibition including accounting, retail marketing and supply solutions to help SMEs receive government assistance and increase productivity. Exhibitors would help SMEs apply for government grants on-site, thereby helping businesses save time and effort. The SME Expo also featured 12 government agencies to provide a one-stop consultation platform for SMEs to gain a better understanding of the various government grants.

Conference Mobile Application For the first time, a conference mobile application was launched for delegates to download and obtain first-hand information on the conference.

Delegates had access to information such as conference programme, speaker profiles, and latest promotions. The application served to encourage businesses to adopt new technologies and was a platform to effectively and conveniently promote new products and services at the conference.

 Senior Minister of State Lee Yi Shyan touring the SME Expo accompanied

by Chamber’s President Thomas Chua (third from left) and Immediate Past President Teo Siong Seng (second from right).

特别项目 Special projects

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Conference Highlights

President Lau Tai San and CPC General Manager Chang Bao-Cheng.

Broadening the Horizons of Local Enterprises

Strengthening Managerial Capabilities

A working partnership agreement was signed with the China Productivity Center (CPC) of Taiwan to conduct workshops, provide advisory services to help firms increase productivity, help local enterprises learn from successful businesses overseas, and also enable overseas productivity experts to share their experiences in Singapore.

The agreement was signed by SCCCI Vice-

In order to train in-house productivity managers, the Singapore Chinese Chamber Institute of Business (SCCIOB) signed an MOU with the Singapore Institute of Manufacturing Technology (SIMTech) to launch the training component “Omni@APEX”. SCCCI Vice-President Lau Tai San and SIMTech Director of the Knowledge Transfer Office Zeng Xianting signed the MOU.

Plenary and Seminar Highlights 15th Annual SMEs Conference Seminar Topics

Speakers/ Panelists

> I nnovative Business Management –

Dr Chang Bao-Cheng, General Manager, China Productivity Center

Futuristic Methods of Productivity > Productivity Through Innovation Plenary Session

> Taking the Leap of Faith –

Venturing into Unknown Territories Plenary Session

> Scaling Greater Heights – Spurring Work

Productivity Nationwide CXO Roundtable

Lei Ke, Chairman, Recco Electric Group Annie Gan, Managing Director, Jian Huang Construction Co Michael Soh, Managing Director, Redwood Interior Moderator: Liu Ye, Host, China Business Network Dr Lin Yucheng, Chairman & CEO, United Envirotech Seah Kian Hoe, Managing Director, Heng Hiap Industries Fong Chi Chung, Founder/CEO, PUTIEN Restaurant Moderator: Chia Kim Huat, Head of Corporate, Rajah & Tann Dr Chang Bao-Cheng, General Manager China Productivity Center

16th Infocomm Commerce Conference > Crossing the Innovation and Productivity Hurdles Janet Ang, Managing Director, IBM Singapore

for SMEs Plenary Session

Kevin Lim, Managing Director, Enterprise Business Group, StarHub Steven Yeah, Executive Director, ValueMax Group Ronald Dalderup, Co-founder and Innovation Catalyst, NBDA Asia Moderator: Stephen Lim, SCCCI Technology Committee Chairman

> Growing the Business Beyond Bricks & Mortar

Michelle Lim, Assistant Director, Finance, Tourism & Retail Service, IDA – Innovative E-commerce Strategies for Success Lena Ng, Executive Vice President, Korvac Holdings Plenary Session Alvin Tan, Regional Director, Singapore and Philippines, McAfee Janna Lam, CEO and Co-founder, IP Mirror

Cheo Ming Shen, CEO, Netccentric > Translate Customer Satisfaction into Enterprise

Profit Productivity Workshop

Other seminar and workshop topics included: government assistance schemes by e2i, understanding long-term finance needs, creating business leads through social media, ICT solutions for productivity, IPO branding, and creating

Chen Hsi Chun, Director, Information Management & Customer Service Centre, China Productivity Center

high performance teams. The conference was organised by the Chamber, co-organised by IDA Singapore and Lianhe Zaobao, and supported by SPRING Singapore and IE Singapore.

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附属机构 SCCCi SUBSidiAriES

中华总商会产业私人有限公司 Chinese Chamber Realty Private Limited

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新加坡中华总商会中小企业中心 SME Centre@SCCCI

106 118

新加坡企业中心 IE-SCCCI Singapore Enterprise Centre

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新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

110 123

新加坡中华总商会基金 Singapore Chinese Chamber of Commerce Foundation

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孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

中华总商会产业私人有限公司 Chinese Chamber Realty Private Limited

中华总商会产业私人有限公司 三星大厦 在漆街3号、楼高30层的三星大厦，是中华总 商会产业私人有限公司、中国广场控股有限公司 和漆街产业私人有限公司三方联合发展的产业。 大厦于2005年12月28日及2011 年 2 月18日分别取 得临时入伙准证(TOP) 以及法定完工证书(CSC)。 中华总商会产业私人有限公司目前拥有的大厦 第15层、第22层至第30层办公室楼面，截至12月 份，出租率是100%。

 位于漆街3号 的三星大厦。

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会中小企业中心  贸工部张思乐政务 部长（右三）、标新局 陈开河局长（左二） 与总商会蔡其生会长 （中）、张松声前任会 长（右二）、黄山忠副 会长（右一）和刘泰山 副会长摄于开幕后的总 商会中小企业中心。

总商会中小企业中心为商家提供更全面服务 10月8日，贸工部张思乐政务部长为总商会中 小企业中心开幕。此中心是总商会于2006年设立 企业发展与服务中心的升级版，是总商会定位更 明确，服务更深入，规模更大的一次行动。 总商会蔡其生会长在开幕式上指出，总商会将 继续通过中心“更主动、全面、贴心地协助会员 商家，特别是中小企业和微型企业。”新开幕的 中小企业中心规模扩大，人员加倍，系统健全， 服务将更加广泛，包括深入咨询和业务需求评 估，以及全面善用政府的援助计划。中心聘用的 顾问除了具备专业知识，还必须掌握双语技能， 方便协助讲华语的商家。 因此，中心加大力度，协助商家提升生产力、 建立更有效率、更有竞争力、更有活力的中小企

业社群，并通过持续的培训与发展，创造更大商 业价值。 本中心为本地中小企业提供的一站式商业咨 询服务包括：开拓能力培训、援助津贴咨询、财 政和人力资源管理，生产力咨询和市场前期全球 化等项目。今年，中心扩大咨询能力和范围， 全面协助中小企业应对当前挑战和日益增长的 需求。 本中心的商业咨询服务在今年第一季度获得 ISO:9001认证。

总商会首家邻里卫星中心－中区中小企业中心 9月19日，中区市长陈振泉为总商会属下中小 企业中心开办的第一个邻里卫星中心在大巴窑 举行启动仪式。设在大巴窑建屋局大厦内的中区

 中区市长陈振泉 （中间站立者）、总商 会蔡其生会长、标新局 周沐丽助理总裁见证总 商会副会长兼总商会中 小企业中心主席刘泰山 （前排右五）与9个商 团签署合作协议。这9 个商团与签约代表为： （前排左起）丹戎巴葛 坊商联会主席刘子福、 亚历山大村商联会主席 林咏福、百胜楼商联会 会长郭文发、碧山商联 会主席洪鼎良、新加坡 食品厂商联合会会长白 毅柏、新加坡全国商联 总会会长杨向明、新加 坡面包西果商公会会长 廖建发、大巴窑中心商 联会总务张远功、珍 珠百货商联合会会长谢 赛英。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

中小企业中心得到了标新局和中区社区发展理事 会的鼎力支持，服务范围扩大到宏茂桥、丹戎巴 葛、碧山－大巴窑和摩绵－加冷集选区。总商会 的服务网络因此从市区拓展到邻里、摊贩，在政 府、商家和商团之间建立起更加广泛、有效而紧 密的纽带。 开幕式上，陈振泉市长、总商会蔡其生会长和 标新局助理局长周沫丽共同见证本中心和9家商 团，包括新加坡食品厂商联合会、新加坡全国商 联总会、碧山商联会、百胜楼商联会、珍珠百货 商场联合会、新加坡面包西果商公会、大巴窑中 心商联会、亚历山大村商联会、丹戎巴葛坊商联 会签署合作协议。 在这项协议下，中心为这9家商团的会员提供 免费的一对一咨询服务，协助他们了解政府援助 计划，并提升业务能力，改善人力资源及财务管 理能力，提高服务素质与生产力。 这9家商团的会员公司大部分在中区一带经营， 商团对会员的情况非常熟悉。在商团的支持下， 中区中小企业中心与商家之间的联系将更加便利。

新加坡中华总商会中小企业中心 SME Centre@SCCCI

持机构是标新局。合作伙伴是资信局、企发局、 国内税务局、劳发局。 今年，中心组织了24场生产力工作坊，以企业 生产力项目的综合管理与分析、通过管理系统保 存产品质量、通过流程管理与提供优质服务来提 升营运效率等讨论课题的工作坊得到热烈反响。 本中心与以下合作伙伴联办活动，协助本地企 业提高创新能力与营运能力：  石林咨询所和玛泽斯国际会计师事务所 分享如何利用“创新和能力赠券”提供财政援 助以应对中小企业的需求。

 马来西亚兴业银行

分享金融机构如何评估一般贷款的申请。

 新加坡全国旅行协会 相 关政府援助计划和通过社交媒介提高销售 业绩。  个人信息保护委员会 了解个人资料保护法令对中小企业的影响。

专业商业咨询服务 在标新局的协助下，中心已聘请更多的商业咨 询顾问，提升了中心的咨询服务与能力，也延长 为中小企业提供的咨询时段。此外，中心也增加 了主办生产力能力发展研讨会的频率和加强对中 小企业的推广活动。 截至年底，中心为中小企业提供了超过2700次 一对一的商业和生产力咨询服务，大多数的咨询 案例与申请政府援助计划、协助中小企业转型、 提高生产力有关。

各类推广活动 2013年，本中心举办了46场推广活动，包括研 讨会、工作坊等，其中15场与商团联办，共吸引 了约1700名商家出席。 本中心与出席活动的商家们分享了中小企业面 临的商业课题，以及政府提供的援助计划，包括 创新发展、资讯技术采用、企业内部培训能力发 展和生产力提升等方面。 本中心于3月25日，与4家企业发展中心假新加 坡博览中心联办上述峰会，联合推广5家中心为中 小企业提供的咨询服务与政府援助计划。 10月8日，250名本地商家出席本中心开幕式 暨说明会，聆听开幕式特设的专题论坛主讲嘉宾 总商会副会长刘泰山、工商业委员会副主席程宇 超、普威古柏会计师事务所合伙人暨总商会研究 与出版委员会委员李柯龙的精辟分析。活动的支

此外，总商会也参与以下机构举办的活动，为 出席活动的商家说明本中心提供的服务和相关政 府计划：  星和 “提高生产力，赢取业务”活动  安富利电子元件 “提高生产力，降低公司成本”活动  国际商业机器公司 “提升信息技术管理”活动  本地社团、商团举办的活动，包括： 新 加坡宗乡会馆联合总会、新加坡摩托车商 会、快车代理商协会、新加坡书业文具商公 会、新加坡全国商联总会、新加坡当商公会 展望未来，中心将致力于加强和中区社理会、 各商团与政府机构的合作，建构更多的交流平 台，让中小企业互相学习，促进商界团结。中心 将凭借总商会与企发局设在上海的新加坡企业中 心的优势，以及总商会与中国许多省市长期建立 的强大联系网、积极扮演信息中心的重要角色， 协助本地企业到中国发展。 中心也将继续为中小企业提供有关政府援助配 套与申请流程的咨询服务，以及提供针对性的商 业咨询诊断服务，协助中小企业应对经济转型的 挑战。

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新加坡企业中心 IE-SCCCI Singapore Enterprise Centre

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡企业中心

全力支持新加坡商家 拓展中国市场 本会上海代表处升级为新加坡企业中心，与新 加坡国际企业发展局（企发局）合作，以更加明 确的定位和鲜明的品牌形象，为本地商家到中国 发展提供有效协助。 未来三年，新加坡企业中心所服务的企业将扩 大至目前的三倍，预计超过4,000家中小企业将受 惠。中心所提供的服务范围可辐射到中国江苏、 浙江、东部、中部等地区。

新加坡企业中心结合政府与商界资源，为中小 企业拓展中国市场提供以下协助：  中小企业可获得一对一的深入咨询服务，包括 如何在中国设立公司、进出口管理条例和劳动 法等方面。  中心组织研讨会、讲座、商务对接等活动，为 企业寻找潜在供应商、制造商和合作伙伴提供 机会。  中心综合总商会和企发局的资源，为企业分享 宝贵的市场信息和商业机会。

加强金融和经贸的合作 11月12日，本会在揭牌仪式当天与三家机构签 署合作协议，加强发挥联系企业、分享讯息和牵 线搭桥的作用：

支持本会会员投资上海 中国银行将在未来三年内，向本会会员公司提 供不少于等值100亿元人民币的授信意向，积极支 持本会会员公司在上海地区和自贸区内的投资项 目。协议由负责督导本会财务与企业监管事务的 黄山忠副会长与中国银行上海分行周和华助理行 长签署。

协助本地商家进入上海自贸区 本会副会长、新加坡企业中心主席刘泰山与上 海市外高桥国际贸易营运中心有限公司蒋琪民总 经理代表两家机构签订了有关合作协议，为本地 商家迅速搭建起进入自贸试验区的桥梁。

加强在中国的宣传力度 总商会和新华网密切合作，增强今后在中国的 宣传力度和范围。负责督导总商会媒体事务的钟 声坚副会长与新华网新加坡频道吴磊执行总经理 签署了合作协议。

 新加坡国际企业发 展局张永昌局长(右一) 和总商会蔡其生会长 (左一)，在贸工部兼国 家发展部李奕贤高级政 务部长(右二)、中国驻 新加坡大使馆经济商务 参赞处郑超公参的见证 下，共同开启协助新加 坡企业通往中国市场的 大门。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

项目与活动亮点 本中心全年为183家新加坡企业提供咨询服 务，同时举办了17场论坛、讲座与商业交流活 动，出席的新加坡企业多达1399家，重要项目和活 动如下：

发挥新加坡的优势 助江苏企业开发 第三方市场 10月29日，本会与江苏省国际商会在南京举 办“中国企业走出去：由新加坡通往第三方市 场” 主题研讨会，进一步协助中国企业走出去， 协助双方企业共同发展，建立合作关系。 新加坡贸工部张思乐政务部长在会上表示，新 苏双方能进一步深化合作，尤其是推动江苏企业 走出去，通过新加坡辐射东南亚，实现企业国际 化。新加坡所具备的国际贸易和金融优势以及其 正在巩固的离岸人民币中心地位，正可为有意开 拓第三方市场的江苏企业提供丰富的经验和良好 的平台。

新加坡企业中心 IE-SCCCI Singapore Enterprise Centre

（南钢集团）新加坡金腾有限公司陆兆勇总经 理、中国银行新加坡分行业务一部刘超总经理和 中国出口信用保险公司向160名出席者分析了经 济、新中合作、投资、金融等课题。

上海自贸区为新加坡企业带来的商机 11月12日，配合新加坡企业中心揭牌仪式， 本会特邀上海外高桥国际贸易运营中心有限公司 蒋琪民总经理、新加坡食品厂商联合会黄梦雄 前会长、中国银行上海分行周和华助理行长、 太平船务（中国）有限公司余兵副总经理，为 出席“新中商务论坛：上海自贸区为新加坡企业 带来的商机”的400名新加坡企业代表，分析上 海自贸区的投资契机。专家们认为，自贸区高增 值 服 务 产 业 蕴 藏 投 资 良 机 ， 新 加 坡 商 家 应 该 把握。 本中心林维祺主任也介绍本中心为新加坡商家 拓展中国市场时提供的协助。论坛由企发局中国 司王俐恩副司长主持。

协助新加坡食品厂商公会拓展中国市场 江苏省傅自应副省长建议，新中双方应当把握 机遇，发挥互补优势，完善合作机制，打造双边 合作升级版。 本会钟声坚副会长则指出，本会长久以来与中 国政商各界紧密往来、交流互动频繁，是新中双 边合作的重要桥梁。在本会的推动促进下，新加 坡及江苏的交流会更加密切、深化。 新加坡经济发展局大中华区李训翔主任、新 加坡坡伊顿国际幼儿学校集团胡锦珠董事经理、

本中心与新加坡国际企业发展局共同协助本 会商团会员新加坡食品厂商联合会，在上海自贸 区成立公司，进一步把新加坡的食品业者组织起 来，联手开拓中国市场。 本会为新加坡食品厂商联合会和其新成立的公 司益食（上海）国际贸易有限公司，以及该企业 于12月19日在浙江义乌设立的新加坡食品展示中 心提供市场调研、展示中心开办、市场营销、开 拓销售渠道等支持及协助，有效为新加坡食品业 者开通中国经商之路。

 新中商务论坛－上海 自贸区为新加坡企业带 来的商机的主讲嘉宾： (左起) 林维祺主任、 黄梦雄前会长、蒋琪民 总经理、余兵副总经 理、周和华助理行长。 论坛由新加坡国际企业 发展局王俐恩副司长 （右一）主持。

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新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会管理学院

总商会管理学院凭借创新精神及全球化的经 验，致力于发展成为领先的环球化管理学院，为 我国各行业提供实用的企业培训及管理课程，并 培养具有创业精神和国际化视野的双语双文化管 理人才。经过多年的耕耘，学院在语言文化、管 理技能和海外培训三大领域树立一定的知名度。 学院继续开展系列社会公益活动，推广双语双 文化、为前女囚犯提供培训，协助她们重返社会 与工作岗位，也为新移民融入本地社会贡献了一 份力量。

协助本地企业进军海外市场 学院与企发局的合作，开办了三期的出口策略 工作坊，协助中小企业掌握开拓海外市场的专业 知识，包括品牌塑造、国际渠道选择、谈判技巧 等专业知识。学员也通过工作坊与总商会董事学 习拓展海外市场的成功经验。

协助学员掌握相关技能

学院设计及开发了一系列生产力主题课程，协 助中小企业提高生产力，加强竞争实力。

2013年，管理学院为超过5500名学员提供各 类培训。12月12日，858名学员在学院举办的第 25届毕业典礼上，获颁企业管理文凭、专业华文 教育文凭、翻译口译技能文凭、商务华语证书。 其中，169名优秀的商务华语课程学员荣获总商会 基金颁发的奖励金，31名优秀的文凭课程学员荣 获特优奖励金。

学院推出的“生产力经理专项培训课程”，获 得标新局、劳动力发展局的鼎力支持，提供高达 90％的课程津贴，减轻了中小企业的员工培训成 本。9月开办的第一期课程招收了29名学员。

新加坡劳发局黄子鹏局长是毕业典礼的主宾。 他强调语言对工作效率的影响和终身学习的重要 性，并勉励学员不断进修，提升自身的技能，在 工作上有更好的表现。

提高中小企业的生产力与竞争力

 第一期“生产力经 理专项培训课程”全体 学员与总商会蔡其生会 长（前排左五）、副会 长，学院管理委员会主 席刘泰山（前排左四） 等合影。

与著名机构合作，共同 提升本地企业的实力 新加坡管理大学 4月，学院与新加坡管理大学签署谅解备忘 录，双方同意在下列领域以介绍推荐、学术/产业 支持及联合倡议的形式达成合作：  为中国的政府官员及商界人士在新加坡提供培 训及联谊交流  为本地企业提供培训项目

 总商会蔡其生会长 （左）与新加坡管理 大学校长迪枚晔教授 签署合作备忘录后合 影留念。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡制造技术研究院 学院与制造技术研究院联合推出生产力经理专 项培训课程，协助企业通过OMNI@APEX新技能资 格鉴定项目及project@workplace督导项目提高生 产力。

中国国际贸易促进委员会

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

庆祝教师节活动 8月31日，学院举办庆祝教师节活动，约100人 出席,包括总商会蔡其生会长、学院管委会委员、 师生、校友会成员等。商学中心王安成老师、 语言文化中心张小锦老师获颁“最受欢迎教师 奖”。

合作旨在促进新中两国高级行政人员的培训和 学习，特别是培养家族企业接班人的领导能力。

学院各培训中心成绩 语言文化中心

10月，劳发局委任学院为卓越服务新技能资格 的培训课程伙伴,未来3年为5,000名成人学员提供 培训。

学院在语言文化培训领域享有盛名。其中，学 院开办的“新技能资格工作场所华语”课程广受 市场欢迎。7月，学院成为劳发局首批认证的持续 教育与培训中心之一,学院成功开发的17门基础至 高级课程，也成功获得劳发局的认证。

管理学院在劳发局“企业培训计划”下，通过 促进中小企业逐步实施人力资源系统管理、加强 内部管理培训项目的基础设施及能力，来提升中 小企业员工的技能和生产力。

语言文化中心的特色在于为不同客户量身定制所 需课程。学员来自各个政府部门、跨国企业以及中 小企业，大部分客户已经成为学院的长期合作伙伴。

展望未来，商学中心将继续为中小企业，特别 是餐饮业、零售业、食品制造与加工等迫切需要 提升的行业，开发更多实用的生产力课程。

今年，中心共开办135班的文凭、证书及短期课 程，培训1,782名学员（不包括公司培训在内）。

国际培训中心

为了协助新移民成功融入本地社会，学院继续 开办生活达人实用英语培训课程，受到新移民及 所属公司的一致好评。今年，共开办了8个班，培 训了109名学员。

学院与新加坡国际企业发展局合办6期“国际 商业伙伴计划高级管理课程”，带领83名新加坡 企业家及政府官员赴北京、上海、成都、昆明、 宁波、大连、无锡、深圳、厦门及香港等城市 浸濡学习。同时，学员们也到中国的知名高等学 府，如清华大学、上海交通大学、厦门大学、四 川大学、云南大学等学习。

商学中心 本中心为各界人士设计、提供专业培训课程， 包括客户服务、领导能力、人员管理，沟通技 巧、专业商业知识等，满足不同行业的培训需 求。今年，中心开办各类文凭、证书和短期课程 共85班，培训了1211名学员。

今年，本中心共接待来自中国的5个培训团组， 包括天津天保控股有限公司、中国南车集团株洲电 力机车有限公司。其中，天保控股是第二次组团在 学院学习14天。中国南车共派出4批来自不同工作 岗位的100余名学员到我国学习团队建设技巧。

 学院带领了国际 商业伙伴计划的学员 到上海自易试验区考 察最新商机。

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新加坡中华总商会基金 Singapore Chinese Chamber of Commerce Foundation

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会基金 捐款 新加坡中华总商会基金2013年所获得的捐款来自:

$ 中华总商会产业私人有限公司 新加坡中华总商会企业管理学院

4,000,000.00 280,000.00

梁介福药业私人有限公司

3,000.00

Ino Arts & Communications Pte Ltd

1,000.00 4,284,000.00

新加坡中华总商会基金2013年为下列机构／项目作出捐款:

$ 李光耀双语基金

500,000.00

通商中国

300,000.00

国家文物局－资助晚晴园“海外逢知音”：孙中山，新加坡与日本特展

270,000.00

及在视听导览器材功能中，加入日语翻译 2013春到河畔迎新年

60,000.00

晚晴园－孙中山南洋纪念馆

37,690.88

仁慈医院

10,000.00

报业控股华文报集团 - 2013滨海花月庆中秋活动

10,000.00

人民协会马来活动团体协调理事会 －“梦回牵萦”大汇演

2,000.00

甘榜格南区庆祝我国独立48周年纪念工作委员会

1,000.00 1,190,690.88

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

孙中山南洋纪念馆有限公司 Sun Yat sen Nanyang Memorial Hall Company Limited

孙中山南洋纪念馆有限公司  晚晴园元宵节活动 的主宾张志贤副总理 与克勤小学合唱团的 学生。

访客人数 今年，本馆共接待了101,490名访客，年比增长 8%。本馆在馆外推广的各项外展教育活动，一共 吸引了375,439名出席者参与，年比增长239%。

各项展览

《海外逢知音：孙中山、新加坡与日本》特展 5月17日，时任人力部代部长兼国家发展部高 级政务次长陈川仁为特展主持开幕。 特展主题围绕新加坡与日本在孙中山的革命事 业中扮演的角色，并展示大约100件珍贵文物，其 中一些是首次在我国展出。特展获得各大媒体和 本地日本杂志的广泛报道。

《百年回眸：新加坡与辛亥革命》巡回展览 由本馆与华侨中学合作，以新加坡与辛亥革命 的关系为主题的巡回展览，在淡马锡理工学院、道 南学校、南侨中学、南侨小学、崇福学校、光华学 校、爱同学校、英华学校、玛丽蒙女子小学、惠厉 中学、南洋理工大学李伟南图书馆、樟城坊和博理 小学内展出，共吸引263,135名参观者。

此特展是本馆首次与神户孙文纪念馆、荒尾市 宫崎兄弟资料馆、长崎历史文化博物馆，以及孙 中山日本友人梅屋庄吉后人小坂文乃、早期新加 坡日本人社群领袖中野光三后人中野雅彦和宫崎 寅藏家族合作，并且获得日本驻新加坡大使馆及 新加坡日本人协会的支持。

《际会风云：林文庆传奇的一生》巡回展览

8月17日，长崎县知事中村法道亲临参观展 览；荒尾市政府也特颁感谢状予本馆。

由本馆和新加坡女子学校合作策划，林文庆博 士基金与加冷民众俱乐部鼎力支持的巡回展览， 于2月2日在加冷民众俱乐部开幕。 中正中学（总校）、先驱初级学院、教育部历 史文化中心、新加坡国立大学中文图书馆、勿洛 坊等购物商场内也展出了此展览。配合展览，本 馆也邀请了专家学者到加冷民众俱乐部、新加坡 国立大学中文图书馆开办讲座。截至12月5日，这 次展览共吸引20,342名参观者。展览由八名新加 坡女子学校的学生，在本馆研究员和该校老师指 导下合力完成，旨在提高公众对林文庆及其贡献 的认识。

为期半年的特展共吸引了62,647名访客。

《孙中山和他的新加坡友人》－海外展览 本馆与上海孙中山故居纪念馆合作的上述特 展，于8月2日在该纪念馆正式展出。配合开幕 式，本馆研究部主任陈丁辉博士开办讲座，并解 说展品。 这是第一次在中国展出与新加坡革命志士相关 的内容，共展出了165件文物与历史图像。此展览 吸引了30,943名访客参观。

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孙中山南洋纪念馆有限公司 Sun Yat sen Nanyang Memorial Hall Company Limited

让历史“走进”邻里购物中心 国家文物局属下文物机构，包括晚晴园孙中山 南洋纪念馆、马来传统文化中心和印度传统文化 中心，与星狮地产合作，在旗下4家购物商场举 行巡回特展，包括《百年回眸：新加坡与辛亥革 命》及《际会风云：林文庆传奇的一生》，旨在 让更多新加坡国人认识先辈们的事迹与贡献。这 两个巡回特展共吸引199,380名公众参观。

《挽狂澜于既倒—晚晴六君子生平掠影》巡回 特展 12月13日，国家发展部政务部长李智陞在本 馆为特展主持开幕。“晚晴六君子”指的是杨 吉兆、周献瑞、李俊承、李光前、陈延谦和李振 殿。他们在1937年合资购回晚晴园，使得这栋极 具历史意义的建筑得以保存至今。 由本馆和立化中学费时一年筹备与撰写的特展 不仅赞扬六位先贤的无私精神，也介绍他们对新 加坡教育、宗教、经济、社会等领域的贡献。 当天，本馆正式发布《南洋与创立民国》重刊 本、《孙中山与怡保》英文版及《辛亥革命、新 加坡先贤与武吉布朗》英文版新书。配合巡回展 开幕和新书发布，晚晴园安排了三位主讲人为151 名出席开幕式暨新书发布会的嘉宾演讲。特别来 宾王赓武教授则为演讲作总结。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

金及新加坡宗乡会馆联合总会共同发起和出资设 立，邀请本地著名雕塑家陈连山制作，以兹表彰 南侨机工们在抗日运动中的奉献精神。仪式之 后，本馆安排中正中学（总校）的学生导览为来 宾解说馆内的常设展览。

晚晴园“儿童季” 为配合国家文物局推出的儿童季活动，同时鼓 励家长与儿童一起参观晚晴园，本馆从5月19日至 6月23日，举办系列活动，包括电影放映、《认识 孙中山》戏剧工作坊、捏泥人手工艺示范、彩绘 瓷砖手工艺示范和中国水墨画工作坊。这一系列 活动共吸引了130名公众参与。

《夜宿晚晴园》夏日营 为配合国家文物局推出的儿童季活动，本馆首 次推出《夜宿晚晴园》夏日营，开放给7岁至12 岁的儿童参与。夏日营活动由工艺教育学院（中 区）的学生策划，包括寻宝游戏、手工工作坊、 电影放映和运动，共吸引22名参与者。

晚晴园端午节 6月9日，本馆举办端午节庆祝活动，5292名访 客参与了包粽子活动、捏泥人、扇上书法、茶艺 示范、“赛龙舟”游戏，以及安德逊中学为公众 进行的导览。

《拼凑马里士他的历史》工作坊 巡回特展共吸引了3077名访客参观。

各类活动 《革命！革命？》中文戏剧演出 本馆与义安理工学院中文舞台戏剧社学生合 作推出以上互动戏剧表演，利用晚晴园展厅的空 间，将展厅内的旧照片、文物、多媒体放映和音 效融汇于演出中。 1月26日、27日在馆内的两场演出，共有152 名观众出席。11月2日、3日的演出则吸引了128 名观众。

6月15日，本馆与工艺教育学院（中区）的学 生配合国家文物局推出的儿童季活动，推出上述 工作坊。300名公众参加了剪贴簿制作工作坊与适 合全家参与的户外活动，并聆听马里士他的居民 对于这个地方的回忆。这些追述过后被汇集成一 部纪录片。

工艺教育学院（西区）学生实习计划 本馆首次推出长期的学生实习计划。四位来 自工艺教育学生（西区）的学生，从7月8日起参 与为期18周的实习计划，在馆员的指导下策划了 一系列儿童活动，如“国庆日活动”、“创意无 限：晚晴园九月文化工作坊”等，共吸引了约100 名公众参加。

金蛇晚晴园迎新春 2月10日起，本馆为配合农历新年举办为期两 周的庆祝活动，包括猜灯迷、剪纸示范、书法表 演等，并免费对外开放。2月23日，张志贤副总理 则担任本馆元宵节庆祝活动的主宾。为期两周的 庆祝活动共吸引24,239名访客。

学生们也负责策划10月份晚晴园导览员感谢餐 会上举办的游戏项目。 此外，学生们也需掌握馆内日常运作，执行简 单的运作任务。晚晴园也安排学生们参观国家文 物局属下的博物馆，了解其活动与运作。

南侨机工纪念雕塑揭幕仪式 3月4日，文化、社区及青年部高级政务次长陈 振泉为竖立在本馆的南侨机工纪念雕塑揭幕，85 名嘉宾受邀出席了揭幕仪式。 此雕塑由总商会、怡和轩俱乐部、陈嘉庚基

播放系列怀旧老电影 7月10日至10月6日，119名公众参与了本馆与 新加坡国家图书馆管理局共同推出的怀旧电影播 放系列活动。配合电影的放映，80名出席者也参 观了本馆。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

孙中山南洋纪念馆有限公司 Sun Yat sen Nanyang Memorial Hall Company Limited

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24小时剧本创作比赛2013 8月17日，新加坡英文剧团Theatreworks’在本 馆行举行上述常年活动。130名参赛者自下午开始 在本馆聚集，次日下午前呈交原创剧本。期间， 晚晴园义务导览员带领参赛者进行马里士他历史 之旅导览。 比赛的优胜剧本将在2014年3月于馆内演出。

花好月圆聚晚晴 9月15日，本馆与摩棉－加冷集选区合办上述 中秋庆祝活动。4635名访客参与了猜灯谜活动、 手工艺示范、灯笼制作工作坊，观赏了华族舞 蹈、合唱团演唱、相声等。 安德逊中学的学生带领活动主宾摩绵－加冷集 选区议员唐振辉导参观了本馆的展览。

培训晚晴园导览员 今年，本馆培训了2批为数111名的学生导览员 及专业导游导览员。

晚晴园义工导览员慰劳宴 10月25日，本馆举办主题为“怀旧50年代”的 慰劳宴，邀请40名义工导览员出席，感谢他们一 年来对本馆的贡献。

第三届“文化飨宴艺晚晴”文化节 11月8日至12月1日，淡滨泥集选区议员马炎庆 为上述活动主持开幕。为期三周的文化节安排了 一系列文化活动，包括“新谣之夜”、“歌台之 夜”、“戏曲之夜”、各类工作坊、电影放映和 《海外逢知音》特展的导览。 这期间到访本馆的19,138名访客中，61%参与 了文化节活动。本地各大媒体皆对活动进行了报 道。

《星期二特写之星洲头家》 本馆受新传媒之邀，为上述特辑的制作提供资 料，由本馆研究部主任陈丁辉博士、智囊团成员 柯木林讲述与林义顺有关的事迹。配合该特辑从 11月12日至12月17日的播出，八频道《早安您 好》、958城市频道分别访问了晚晴园潘宣辉馆 长、陈丁辉主任。

英文戏剧《秀才与绅士》 11月23日、24日，本馆邀请中正中学（总校） 的学生演出改编自本地知名作家官星波的戏剧 《秀才与绅士》，共吸引92名观众出席。

晚晴园“筹款小先锋” 12月21日至22日，本馆与工艺教育学院（中 区）的学生合作，策划系列活动，包括户外嘉年 华会、儿童手工艺工作坊、玻璃彩绘工作坊等， 成功为宏茂桥家庭服务中心筹得1300元的善款。 筹款期间，共有409名访客参观了本馆，15名 访客出席了学生们筹划的工作坊。

培训学生导览员 本馆为工艺教育学院（西区）、毅道中学、圣 尼各拉女校、中正中学及安德逊中学的71名学生 提供了14堂培训课程。他们在培训后肩负起为本 馆以及该校学生进行义务导览的工作。

 总商会前任会长张松 声兼本馆顾问（中）、 本馆主席钟声坚（右三） 、智囊团成员柯木林（右 四）、国家文物局文物机 构副司长潘宣辉（左三） 等人出席了晚晴园与上海 孙中山故居纪念馆合办的 《孙中山和他的新加坡友 人》特展开幕式。

培训专业导游 3月至6月间，本馆培训了40名新加坡专职导 游，为外国游客导览馆内展览。

海外出访 上海孙中山故居纪念馆特展与南京之行 8月2日，由本馆与上海孙中山故居纪念馆联手 合作的《孙中山和他的新加坡友人》特展在该纪念 馆展出。总商会前任会长张松声兼本馆顾问、本馆 主席钟声坚、智囊团成员柯木林、国家文物局文物 机构副司长兼晚晴园馆长潘宣辉、晚晴园经理叶璞 及研究部主任陈丁辉出席了特展的开幕式。 陈丁辉博士于开幕式当天开办讲座，为来宾解 说首次在中国展出与新加坡革命志士相关的165件 文物与历史图像。30,943名访客参观了展出。

《文化飨宴艺晚晴 2013》开幕式表演。

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孙中山南洋纪念馆有限公司 Sun Yat sen Nanyang Memorial Hall Company Limited

此外，晚晴园团队前往南京寻访林义顺的墓 碑，虽未寻获，但在南京相关单位的协助下，却 意外获得新的史料，如林义顺灵柩抵达南京时的 报道。

参加第25届孙中山、宋庆龄纪念地联席会议 孙中山、宋庆龄纪念地联席会议，是海内外孙 中山与宋庆龄纪念地相关机构，自愿组织召开的 年度工作联席会议，今年在中国武汉举行。 晚晴园的代表为国家文物局文物机构副司长兼 晚晴园馆长潘宣辉，以及研究部主任陈丁辉。潘 馆长也在会上简介晚晴园的活动。

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

出版刊物 今年，本馆共出版四本新书，包括《海外逢知 音：孙中山、新加坡与日本》特展图录、华文版 的《南洋与创立民国》重刊本、英文版的《孙中 山与怡保》、英文版的《辛亥革命、新加坡先贤 与武吉布朗》与其电子书。9月，本馆出版了第二 期馆讯《新晴》。

公众捐赠文物 配合晚晴园落成111周年纪念，本馆展开文物 征集活动，共征得公众捐赠的85件文物。

系列讲座 今年，本馆共推出了14场公开讲座，吸引了571名公众出席。

日期

主题

主讲者

5月17日

梅屋庄吉及其与孙中山的友谊

小坂文乃（梅屋庄吉后人）

5月18日

一位清朝皇裔的中华情

爱新翼（清朝皇室后裔、神户孙文纪念馆副馆长）

5月29日

孙中山日籍支持者：日本、中国与新加坡

中野凉子博士（新加坡国立大学日本研究学科助理教授）

6月26日

博文约礼：建筑中的礼与力

康格温博士（义安理工学院中文系副主任）

7月20日

从孙中山邮票探讨国家认同的构建

麦留芳教授（华裔馆访问教授）

7月31日

来来往往：中国流行音乐的过去与现在

钱子敏（独立研究员）

8月3日

星洲三杰：孙中山与新加坡友人 （讲座在上海孙中山故居举行）

陈丁辉博士（晚晴园研究部主任）

8月28日

安葬于武吉布朗坟场的同盟会成员与其 坟墓造型

赖启建博士（新加坡国立大学建筑系助理教授）

9月19日

林文庆遇鲁迅：一场悲剧性的邂逅

李元瑾教授（南洋理工大学中华语言文化中心特聘高级研究员）

9月25日

《从〈海峡时报〉探索孙中山》 《新加坡早期华语报纸对孙中山形象的塑造 及其成因－以〈叻报〉为例的专题研究》

许惠佳、颜夜明 （总商会基金奖学金得主）

10月30日

《探讨辛亥革命运动对新加坡华人社会 的影响－以新加坡广府人为例》 《革命先驱、广帮领袖－ 星洲同盟会元老何心田初探》

招诗玲、何颖舒 （总商会基金奖学金得主）

11月14日

清末女性典范的转变

王昌伟副教授（新加坡国立大学中文系副教授）

11月27日

被遗忘的高参法师

曾鉊华（独立研究员）

12月4日

晚晴园的建筑特色

吴中寅（建设局学院建筑师）

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

中华总商会产业私人有限公司 Chinese Chamber Realty Private Limited

Chinese Chamber Realty Private Limited Samsung Hub, 3 Church Street, Singapore The 30-storey Samsung Hub at 3 Church Street is a joint venture development between Chinese Chamber Realty Pte Ltd (CCR), China Square Holdings Pte Ltd and Church Street Properties Pte Ltd. The Temporary Occupation Permit (TOP) and the Certificate of Statutory Completion (CSC) for the building were obtained on December 28 2005 and February 18 2011 respectively.

CCR currently owns the office space on the 15th, 22nd to 30th floors. As of December 2013, the occupancy rate was 100 per cent.

 CCR owns the office space on Samsung Hub’s 15th, 22nd to 30th floors which had an occupancy rate of 100 per cent in 2013.

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新加坡中华总商会中小企业中心 SME Centre@SCCCI

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

SME Centre@SCCCI

Providing More Comprehensive Service with the SME Centre@ SCCCI

of government assistance schemes. Moreover, the Business Consultative Advisors are equipped with professional knowledge and are effectively bilingual in order to assist Chinese-speaking entrepreneurs.

On October 8, Minister of State for Trade and Industry Teo Ser Luck officially launched the SME Centre@SCCCI. The SME Centre@SCCCI, previously known as the Enterprise Development Centre, was set up with a clearer positioning to provide more in-depth service on a larger scale.

The centre increased its capabilities to help entrepreneurs boost productivity and build a more effective, competitive, and vibrant SME community. The centre is also constantly upgrading and developing in order to create more value for businesses.

At the opening ceremony, SCCCI President Thomas Chua said that the enhanced SME Centre@SCCCI would reposition our Chamber’s capability in serving SMEs and micro-enterprises even more productively and comprehensively.

With an expanded office space, and increased manpower, comprehensive infrastructure and a broader range of services, the SME Centre@SCCCI could provide in-depth consultation and analysis on business needs, and help companies make use

The SME Centre is a one-stop platform for SMEs to get comprehensive advisory services on topics including: expanding capabilities through training, assistance schemes and grants, finance and human resource management, productivity consultation and market globalisation.

In the first quarter of 2013, EDC@SCCCI obtained ISO 9001 certification for its business advisory services.

 Minister of State for Trade and Industry and National Development Teo Ser Luck (front row, middle) officiating the opening ceremony of the SME Centre@SCCCI with SCCCI President Thomas Chua (front row, second from right).

Accompanying them are (left to right) Tan Kai Hoe, SPRING Singapore Chief Executive; Roland Ng, SCCCI Vice-President; Teo Siong Seng, SCCCI Immediate Past President; Philip Kia, SCCCI Commerce & Industry Committee Vice-Chairman; Ang Kiam Meng, SCCCI Commerce & Industry Committee Chairman; Thomas Pek, SCCCI Commerce & Industry Committee ViceChairman; and Lau Tai San, SCCCI Vice-President.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会中小企业中心 SME Centre@SCCCI

 Mayor of the Central Singapore District Sam Tan (right) and SCCCI President Thomas Chua at the launch of the satellite centre SME Centre@ Central.

SME Centre@Central – the Chamber’s First Satellite Centre SME Centre@Central under SCCCI was officially launched in Toa Payoh on September 19 by Sam Tan, Mayor of Central Singapore District. During the year, with the support of SPRING Singapore and in partnership with the Central Singapore Community Development Council (Central Singapore CDC), SME Centre@SCCCI launched its first satellite centre at Toa Payoh HDB Hub, a strategic move to extend its business advisory services to the business community in Ang Mo Kio, Tanjong Pagar, Bishan-Toa Payoh and Moulmein-Kallang GRCs. The Chamber’s services moved from the city to the neighbourhoods, thereby building a greater bond between the government, businesses and trade associations.

During the opening ceremony, Mayor Sam Tan, President of SCCCI Thomas Chua, and Assistant Chief Executive of SPRING Chew Mok Lee, were witnesses as the SME Centre@SCCCI signed

Business Advisory Under funding by SPRING Singapore, SME Centre@ SCCCI has increased the number of Business Advisors and extended consultation hours to SMEs. It has introduced capability development workshops for productivity improvement as well as intensified outreach to the SME community.

Memorandums of Understanding (MOUs) with nine trade associations. The trade associations comprised: Singapore Food Manufacturers' Association; The Federation of Merchants' Associations, Singapore; Bishan Merchants Association, Bras Basah Complex Merchants’ Association; People’s Park Traders’ Association; Singapore Bakery & Confectionery Association; Toa Payoh Merchants’ Association; Alexandra Village Business Association; and the Tanjong Pagar Traders’ Association.

Under the MOU, the centre will provide the nine trade associations with complimentary advisory services to their members to help them understand government assistance schemes to help increase their capabilities, improve human resource and financial management, and increase service quality and productivity. The member companies of the nine trade associations are situated around the central area and the trade associations are familiar with the needs of their members. With the support of the trade associations, the SME Centre@Central would be easily connected to businesses.

As of December 31 2013, SME Centre@SCCCI provided more than 2,700 one-to-one business and productivity advisory services to SMEs. The majority of the advisory cases this year were geared towards consultation on government assistance grants which assist SMEs in business restructuring and productivity improvement.

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新加坡中华总商会中小企业中心 SME Centre@SCCCI

Events and Outreach

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

 R HB Bank

Insights on how financing applications are assessed by financial institutions

In 2013, SME Centre@SCCCI organised a total of 46 outreach events of which 15 were in partnership with trade associations.

 N ational Association of Travel Agents

In aggregate, these events reached out to approximately 1,700 participants.

Singapore Government assistance schemes and social media to enhance marketing

The seminars and workshops were targeted to address the key business issues faced by the SMEs and introduced the broad-based government assistance schemes to assist with innovation development, technology adoption, in-house training capability development and productivity improvement.

 P ersonal Data Protection Commission

On March 25, the centre jointly organised the 5th EDC Conference at the Max Atria with the four other EDC Centres in Singapore to promote the consultation services of the five centres as well as the government assistance schemes.

 S tarHub

Understanding the effect of the Personal Data Protection Act on SMEs In addition, SCCCI also participated in the following events to publicise the services of the SME Centre and government incentives:

“Winning Business Edge Through Productivity Gains” Event  A vnet

On October 8, 250 local entrepreneurs attended the SME Centre@SCCCI Opening and Public Briefing during which panelists SCCCI VicePresident Lau Tai San, Commerce & Industry ViceChairman Philip Kia, and PricewaterhouseCoopers Tax Partner Lennon Lee analysed the situation of SMEs in Singapore.

The event was supported by SPRING Singapore, and the collaborating partners were Infocomm Development Authority of Singapore, International Enterprise Singapore, Inland Revenue Authority of Singapore and the Workforce Development Agency.

During the year, SME Centre organised 24 productivity workshops covering topics such as IMPACT Framework and Kaizen Series on creating sustainable quality and process management as well as service excellence to help increase operational efficiency. The workshops were wellreceived.

The SME Centre@SCCCI also jointly organised the following events with its partners, to help local enterprises increase innovation and improve business capabilities:  S tone Forest Advisory and Mazars

International Using the Innovation and Capability Voucher to meet the needs of SMEs

“Increase Productivity, Reduce Costs” Event

 I BM

“Improve IT Management with IBM” Event organised by local community organisations and trade associations including:

 E vents

Singapore Federation of Chinese Clan Associations, Singapore Motor Association, Express Bus Agencies Association, The Singapore Booksellers & Stationers Association, The Federation of Merchants’ Associations and Singapore Pawnbrokers’ Association.

SME Centre@SCCCI will continue to partner with the Central Community Development Centre, trade associations and government agencies to create more networking platforms for SMEs to meet, learn and build a strong united business community.

Riding on the IE-SCCCI Singapore Enterprise Centre and strong connections with various provinces and cities of China, SME Centre@SCCCI will also play a critical role as a contact centre to help facilitate interests for business in China.

The centre will also continue to provide government grant consultation and application assistance, and provide business diagnosis to assist SMEs in their business transformation during the period of economic restructuring.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡企业中心 IE-SCCCI Singapore Enterprise Centre

IE-SCCCI Singapore Enterprise Centre Supporting Singapore Businesses in their Ventures into the China Market The Chamber’s Shanghai Representative Office collaborated with International Enterprise (IE) Singapore to be repositioned as the IE-SCCCI Singapore Enterprise Centre (ISSEC) in order to help local businesses in their ventures into China under a clearer and fresher brand image.

Over the next three years, the ISSEC aims to triple its outreach to over 4,000 SMEs. Based in Shanghai, the services of the ISSEC could extend to neighbouring provinces of Jiangsu and Zhejiang, and even reach the Eastern and Central regions.

ISSEC leverages on the strengths of IE Singapore as well as the business community and is dedicated to help SMEs venture into China. The Centre will provide a full suite of services including:

 B usiness events such as seminars, workshops,

 O ne-to-one advisory on setting up a business

 C ombining the resources of IE Singapore and

in China, guidance on import and export regulations and information on labour laws

SCCCI to share valuable market information and business leads

Strengthening Financial and Economic Cooperation At the launch of ISSEC on November 12, the Chamber signed three MOUs to strengthen its linkage with businesses, share updates and provide business-matching services.

Supporting members in their investment in Shanghai Bank of China would be facilitating and supporting the Chamber’s corporate members’ investment projects in the Shanghai region and in the Shanghai Free Trade Zone, including a 10 billion yuan credit over the next three years. The MOU was signed by Ng San Tiong, SCCCI VicePresident who oversees the Chamber’s financial and corporate governance, and Zhou Hehua, Assistant General Manager of the Bank of China Shanghai Branch.

networking and business matching will be organised to link up potential suppliers, manufacturers and business partners

Helping local businesses enter the Shanghai Free Trade Zone Lau Tai San, SCCCI Vice-President and Chairman of ISSEC, and Jiang Qimin, General Manager of Shanghai Waigaoqiao International Trading Operation Centre, represented their organisations to sign an MOU to facilitate the entry of Singapore companies into the Shanghai Free Trade Zone.

Strategic Partnership with Xinhuanet Singapore Portal A Strategic Partnership Framework Agreement with Xinhuanet Singapore Portal was signed to expand the China online outreach of the Chamber and ISSEC. The agreement was signed by Zhong Sheng Jian, SCCCI Vice-President, and Wu Lei, Executive General Manager of Xinhuanet Singapore Portal.

 The ISSEC was launched by Lee Yi Shyan (second from right), Senior Minister of State for Trade & Industry and National Development, accompanied by (from left) Thomas Chua, President of SCCCI; Zheng Chao, Minister Counsellor of PRC Embassy Economic & Commercial Counsellor’s Office; and Teo Eng Cheong, Chief Executive Officer of IE Singapore.

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新加坡企业中心 IE-SCCCI Singapore Enterprise Centre

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Event and Activity Highlights Business advisory services were provided to 183 Singapore companies in 2013. The centre also organised 17 forums, seminars and networking activities with a cumulative attendance of more than 1,399 Singapore companies. The event highlights are:

Exemplifying Singapore’s Strengths: Supporting Jiangsu Enterprises in Third-Country Collaborations On October 29, the Chamber, together with the Jiangsu Chamber of International Commerce, organised an internationalisation seminar in Nanjing on how Singapore can partner Jiangsu enterprises in their internationalisation and thirdcountry collaborations. The seminar encouraged businesses in China to invest in Singapore, assist business development between both countries, and build partnerships.

Teo Ser Luck, Singapore’s Minister of State for Trade and Industry, said there can be deeper collaboration between Singapore and Jiangsu. He encouraged Jiangsu enterprises to internationalise by investing overseas and tapping on the ASEAN market via Singapore.

Singapore’s strengths in international trade and finance, and initiatives to build the country as an offshore renminbi centre makes Singapore a good platform for Jiangsu enterprises to tap on to develop third-country collaborations.

Jiangsu Vice Governor Fu Ziying said Singapore and China should seize opportunities, harness each other’s strengths, improve collaboration and strengthen bilateral cooperation.

Chamber’s Vice-President Zhong Sheng Jian, pointed out that SCCCI maintains good relations with China’s government and business community, making the Chamber an important bridge between Singapore and China. With the Chamber’s facilitation, interactions between Singapore and Jiangsu have deepened.

Victor Li, Centre Director at Singapore Economic Development Board (China); Ng Gim Choo, Group Managing Director of EtonHouse International Primary School and Preschool; Lu Zhaoyong, General Manager at (Nanjing Iron & Steel Group) Singapore Jinteng International Pte Ltd; Liu Chao, Head of BOC Singapore Branch

Corporate Services (Corporate I); and the China Export & Insurance Corporation, spoke to 160 participants on economic analysis, cooperation between Singapore and China, investment, and finance.

The Shanghai FTZ: Opportunities for Singapore In conjunction with the launch of ISSEC on November 12, the Chamber held a SingaporeChina Business Forum on “The Shanghai Free Trade Zone: Opportunities for Singapore”.

Panelists were Jiang Qimin, President, Waigaoqiao International Trading Operation Centre; Wong Mong Hong, Immediate Past President, Singapore Food Manufacturers’ Association (SFMA); Zhou Hehua, Assistant General Manager, BOC Shanghai Branch; and Yu Bing, Deputy General Manager, Pacific International Lines (China). They discussed opportunities in the Shanghai FTZ in the presence of some 400 from the business community. These experts advised businesses to invest in high value-added service industries in the FTZ. Lim Wee Khee, Director of ISSEC, introduced the range of ISSEC’s services which could help local businesses expand into the China market.

The forum was moderated by Liane Ong, Regional Director of East China Division at IE Singapore.

Assisting Singapore Food Manufacturers’ Association to Expand into China ISSEC worked with IE Singapore to assist SFMA, SCCCI’s trade association member, to set up a company in the Shanghai FTZ; this was a strategic move to help Singapore food manufacturers organise resources and jointly venture into China.

The Chamber assisted SFMA to set up its company, Food Corporation (Shanghai), and supported the company in establishing the Tasty Singapore Food Products Centre in Yiwu, Zhejiang, by providing services in market research, centre set-up, marketing, and sales.

 SCCCI, together with the Jiangsu Chamber of International Commerce, organised an internationalisation seminar in Nanjing on how Singapore can partner Jiangsu enterprises in their internationalisation and third-country collaborations.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

Singapore Chinese Chamber Institute of Business  WDA Chief Executive Ng Cher Pong (middle) and SCCCI VicePresident Lau Tai San (extreme left) present certificates to students at SCCIOB’s 25th Graduation Ceremony.

SCCIOB trained more than 5,500 students in 2013.

The mission of Singapore Chinese Chamber Institute of Business (SCCIOB) is to provide practical skills and business management training as well as cultivate a pool of bilingual, bi-cultural business executives with entrepreneurial spirit and global experience. In these aspects, SCCIOB has affirmed itself as a respectable institution in language, business and international training during the year.

SCCIOB also contributed back to the society by continuing to run several social projects, such as promoting bilingualism, providing training to female ex-offenders to support them in returning to the workforce, and helping new immigrants integrate into the community.

Improving SMEs’ Productivity and Competitiveness SCCIOB has designed and developed a series of productivity programmes to assist SMEs in improving their productivity and competitiveness.

Of these, one of the most effective is the Aspiring Productivity EXcellence – Certified In-Company Productivity Manager Programme (APEX-CIPM).

The APEX-CIPM programme is endorsed and strongly supported by SPRING Singapore and the Singapore Workforce Development Agency

(WDA), with funding of up to 90 per cent of the programme fee which greatly alleviates the training burden of SMEs. The first run of the programme commenced in September and attracted 29 participants.

Helping Local Enterprises to Venture Overseas This year, SCCIOB extended its collaboration with International Enterprise (IE) Singapore by offering three intakes of the Export Strategy Workshop.

Besides gaining knowledge on international branding for exports, overseas channel and partner selection, and negotiation skills for crossborder agreements, participants also benefited from valuable insights during a sharing session with SCCCI council members on their successful experiences.

Equipping Students with Relevant Capabilities SCCIOB trained more than 5,500 individuals in 2013. On December 12, SCCIOB held its 25th Graduation Ceremony which saw a total of 858 students graduating from the Diploma in Business Administration, Diploma in Professional Chinese Teaching, Diploma in Translation and Interpretation, and Business Mandarin

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新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

programmes. At the ceremony, 169 Business Mandarin programme students and 31 diploma programme students qualified for the Singapore Chinese Chamber of Commerce Foundation’s Training Award and Book Prize respectively.

Ng Cher Pong, Chief Executive of WDA, was

Collaborating with Established Organisations, Helping Enterprises Elevate Capabilities Singapore Management University A Memorandum of Understanding was inked between SCCIOB and SMU on April 2013 with both parties agreeing to collaborate in the form of referral, academic/industry support and joint initiatives in the following areas:  Singapore training and networking programmes

for government officials and businessmen from China, and  Programmes for local business entities

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Guest of Honour at the graduation ceremony.

He emphasised the importance of language as a communication tool to improve work effectiveness and the need for lifelong learning.

He encouraged students to constantly improve and elevate their skills to enhance work performance.

Singapore Institute of Manufacturing Technology (SIMTech) SCCIOB collaborated with SIMTech to promote productivity upgrading for local industries through the provision of OMNI@APEX WSQ programme and mentoring sessions under the project@workplace.

China Council for the Promotion of International Trade (CCPIT) The collaboration aims to facilitate senior executive training and study missions between China and Singapore, especially in the area of building up resilient leadership skills for family business successors.  The Chamber inked an agreement with SIMTech to develop the APEX-CIPM programme.

The agreement was signed by (front row, from left) Lau Tai San SCCCI Vice-President; and Zeng Xianting, SIMTech Knowledge Transfer Office Director; and witnessed by (back row, from left) Lim Ser Yong, SIMTech Executive Director; Senior Minister of State Lee Yi Shyan; and Thomas Chua, SCCCI President.

Celebrating Teachers’ Day

Respective Centres of SCCIOB

SCCIOB celebrated Teachers’ Day on August 31, an event which saw an attendance of more than 100 people including SCCCI President Thomas Chua, management committee members, teachers, students and alumni members. Ong Ann Seng (Business Studies Centre) and Zhang Xiaojin (Language Studies Centre) were presented with the Most Popular Teacher awards.

Language Studies Centre SCCIOB has affirmed itself as a respectable institution in language training, particularly being the leading provider for WSQ Business Mandarin courses. The appointment of SCCIOB as one of the first batch of Continuous Education Training (CET) centres for Business Mandarin courses by WDA in July 2013 is a recognition of our relentless efforts.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡中华总商会管理学院 Singapore Chinese Chamber Institute of Business

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 Participants of the iBF Executive Programme participated in study stints at top China universities such as Shanghai Jiao Tong University.

SCCIOB has developed and acquired the course accreditation from WDA for a total of 17 courses that spread from Foundation to Advanced levels.

The distinctive feature of SCCIOB’s training programmes lies in its customisation of course content to the customer’s needs. The Centre’s clientele comprises various government ministries and agencies, MNCs and SMEs with some being long-time clients.

Apart from conducting corporate training, SCCIOB also commenced 135 new classes for its Diploma and Certificate programmes and short courses under its Language Studies Centre. A total of 1,782 students attended these courses.

The English programme, Practical English for Community Integration, which was designed to help integrate new immigrants into the community, continued to be well-received among individuals and companies. A total of eight classes were held in 2013 for 109 students.

Business Studies Centre SCCIOB designs and offers professional training programmes to address the training needs of different industries, particularly in the areas of customer service, leadership and people management, communication strategies, and business knowledge. In 2013, the Business Studies Centre commenced 85 Diploma and Certificate programmes and short courses with a total of 1,211 students.

The appointment of SCCIOB as Programme Partner (PP) for the Service Excellence Framework in October 2013 is expected to benefit some 5,000 adult learners over three years.

Under the WDA’s Enterprise Training Support (ETS) scheme, SCCIOB further strengthened its role in facilitating SMEs to implement progressive human resource systems, and enhance inhouse training infrastructure and capabilities that will help raise the skills and productivity of workers. Going forward, the Business Studies Centre will continue to develop productivity programmes tailored to SMEs, particularly in the food & beverage, retail, food manufacturing and processing industries.

International Training Centre SCCIOB continued to work with IE Singapore and conducted six International Business Fellowship (iBF) Executive Programme missions in 2013. A total of 83 Singaporean business representatives and government officials went for immersion trips to China under the programme. SCCIOB arranged for participants to visit cities including Beijing, Shanghai, Chengdu, Kunming, Ningbo, Dalian, Wuxi, Shenzhen, Xiamen and Hong Kong. The participants had the opportunity to do a study stint in top China universities including Tsinghua University, Shanghai Jiao Tong University, Xiamen University, Sichuan University and Yunnan University.

In 2013, SCCIOB organised local immersion training programmes for five groups of government officials and senior management personnel from Tianjin Tianbao Infrastructure Co, and CSR Zhuzhou Electric Locomotive Co. This is the second consecutive year Tianjin Tianbao Infrastructure had sent a delegation to SCCIOB for a 14-day training programme. Four groups of more than 100 employees holding various company positions with CSR Zhuzhou Electric Locomotive were trained by SCCIOB in team-building skills.

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新加坡中华总商会基金 Singapore Chinese Chamber of Commerce Foundation

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Singapore Chinese Chamber of Commerce Foundation Donations The SCCC Foundation received the following donations in 2013: $ Chinese Chamber Realty Pte Ltd Singapore Chinese Chamber Institute of Business

4,000,000.00 280,000.00

Leung Kai Fook Medical Co Pte Ltd

3,000.00

Ino Arts & Communications Pte Ltd

1,000.00 4,284,000.00

The SCCC Foundation donated to the following organisations/projects in 2013: $ Lee Kuan Yew Fund for Bilingualism

500,000.00

Business China

300,000.00

National Heritage Board – Funded SYSNMH to stage the “Kindred Spirits: Dr Sun Yat Sen, Singapore and Japan” special exhibition and incorporate the Japanese language into its audio-visual guides

270,000.00

River Hongbao 2013

60,000.00

Sun Yat Sen Nanyang Memorial Hall Co Ltd

37,690.88

Ren Ci Hospital

10,000.00

Singapore Press Holdings Ltd – Mid-Autumn Festival @ The Gardens 2013

10,000.00

People’s Association Malay Activity Executive Committees Council (MESRA) – Getaran Sukma Di Tampok Angan! “Reverberations of Dreams”

2,000.00

Kampong Glam 48th National Day Committee

1,000.00 1,190,690.88

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

Sun Yat Sen Nanyang Memorial Hall Company Limited Visitorship of Sun Yat Sen Nanyang Memorial Hall (SYSNMH)

and attracted an estimated total of 263,135 visitors.

A total of 101,490 visitors visited SYSNMH in 2013, an eight per cent increase from the previous year.

In addition, visitorship was 375, 439 for other outreach programmes, a 239 per cent increase from the previous year.

The exhibition was a joint effort between SYSNMH and Singapore Chinese Girls’ School, supported by the Settlement of Dr Lim Boon Keng and Kallang Community Club. The exhibition opening was held at the Kallang Community Club on February 2.

SYSNMH Exhibitions

SYSNMH also brought the exhibition to various locations such as Chung Cheng High School (Main), Pioneer Junior College, MOE Heritage Centre, National University of Singapore Chinese Library and shopping malls such as Bedok Point. In conjunction with the exhibition, free public lectures were conducted at the Kallang Community Club and NUS Chinese Library. The travelling exhibition attracted an estimated total of 20,342 visitors.

Travelling Exhibition: "A Moment in History – Dr Sun Yat Sen & Singapore” This exhibition was a joint effort between SYSNMH and Hwa Chong Institution (HCI) to mark the centennial anniversary of the 1911 Revolution. The exhibition was brought to Temasek Polytechnic, Tao Nan School, Nan Chiau High School, Nan Chiau Primary School, Chong Fu School, Kong Hwa School, Ai Tong School, Anglo-Chinese School, Marymount Convent School, Whitley Secondary School, Nanyang Technological University (Lee Wee Nam Library), Changi City Point and Balestier Hill Primary School

Travelling Exhibition: “Dr Lim Boon Keng: His Life and Legacy”

The exhibition was completed by eight SCGS students under the guidance of SYSNMH and SCGS teachers with the goal of increasing public awareness on Dr Lim Boon Keng’s contributions.

 “Kindred Spirits: Dr Sun Yat Sen, Singapore and Japan” was opened

by Guest of Honour Tan Chuan-Jin (seventh from left), then Acting Minister for Manpower and Senior Minister of State for National Development, on May 17. Also at the ceremony were SCCCI President and SYSNMH Advisor Thomas Chua (seventh from right), and SCCCI Vice-President and SYSNMH Chairman Zhong Sheng Jian (sixth from left).

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孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

Exhibition: “Kindred Spirits: Dr Sun Yat Sen, Singapore and Japan” Tan Chuan-Jin, then Acting Minister for Manpower and Senior Minister of State for National Development, was Guest of Honour at the exhibition’s opening ceremony on May 17. “Kindred Spirits” introduces Dr Sun Yat Sen and his supporters in Japan and Singapore, highlighting the roles the two countries played in Dr Sun’s revolutionary activities. The exhibition also showcased about 100 rare artefacts on display in Singapore for the first time. The exhibition received extensive media coverage from both local and Japanese media.

The exhibition was presented in partnership with the Sun Yat-sen Memorial Hall (Kobe), Miyazaki Brothers Museum (Arao), Nagasaki Museum of History & Culture, Ms Kosaka Ayano, Dr Nakano Masahiko and the family of Miyazaki Toten. The exhibition was supported by the Embassy of Japan in Singapore and the Japanese Association, Singapore.

Governor of Nagasaki Prefecture, Nakamura Hodo, visited the exhibition on August 17. In addition, SYSNMH also received an award of appreciation from the Arao City government in recognition of SYSNMH’s work. The exhibition, which lasted for six months, attracted 62,647 visitors.

Overseas Exhibition: “Dr Sun Yat Sen & his Singapore Supporters” The SYSNMH launched the “Dr Sun Yat Sen & his Singapore Supporters” exhibition on August 2 at the Shanghai Museum of Sun Yat Sen’s Former Residence. Dr Tan Teng Phee, Head of Research, SYSNMH, gave a public lecture after the exhibition opening and conducted a guided tour for invited guests.

This was the first showcase in China of 165 objects and heritage materials related to Sun Yat Sen’s revolutionary activities in Singapore. The exhibition attracted a total of 30,943 visitors.

SYSNMH Activities

Chinese drama performance: RE.volution SYSNMH and students from Ngee Ann Polytechnic put up an original Chinese drama performance.

The interactive theatrical production utilised SYSNMH’s permanent galleries as performing spaces and incorporated the galleries’ artefacts, and visual and audio effects.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Heritage in the Malls Heritage Institutions managed by the National Heritage Board (Sun Yat Sen Nanyang Memorial Hall, Malay Heritage Centre and Indian Heritage Centre) collaborated with Frasers Centrepoint Malls to present at four malls a series of travelling exhibitions on Singapore’s forefathers and their stories. This included the exhibitions "A Moment in History – Dr Sun Yat Sen & Singapore” and “Dr Lim Boon Keng: His Life and Legacy”.

The travelling exhibitions attracted a total of 199,380 visitors.

Travelling Exhibition: “Six Men Who Saved Wan Qing Yuan” The exhibition was opened by Guest of Honour Desmond Lee, Minister of State for National Development, on December 13. The exhibition was a tribute to Yeo Kiat Tiow, Chew Hean Swee, Lee Choon Seng, Lee Kong Chian, Tan Ean Kiam, and Lee Chin Tian who jointly acquired Wan Qing Yuan in 1937, thereby facilitating the building’s preservation till today.

SYSNMH collaborated with River Valley High School and spent a year in preparation for the exhibition which commemorated the selfless spirit of the six men and their contributions to Singapore’s education, religious, economic and social spheres.

Three SYSNMH publications were also launched at the event; namely the reprint of Nanyang and the Establishment of the Republic, Road to Revolution: Dr Sun Yat Sen and His Comrades in Ipoh in English, and 1911 Revolution: Singapore Pioneers in Bukit Brown in English.

SYSNMH also arranged for three speakers to conduct a lecture for the 151 guests at the exhibition opening ceremony and book launch.

Prof Wang Gungwu also gave the closing remarks at the public lecture. The travelling exhibition attracted 3,077 visitors.

The first two performances were held at the SYSNMH on January 26 and 27 with an audience of 152 people. The performances held on November 2 and 3 attracted an audience of 128 people.

Festival of Prosperity: Lunar New Year Celebrations On February 10, SYSNMH launched its 15-day

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

Lunar New Year Celebrations comprising Open House activities such as lantern riddles, and craft and calligraphy demonstrations. SYSNMH also launched a Yuan Xiao Celebration on February 23 and invited Deputy Prime Minister Teo Chee Hean as Guest of Honour.

The celebrations attracted a total of 24,239 visitors.

Unveiling ceremony of the Nanqiao Jigong Commemorative Sculpture On March 4, Sam Tan, Senior Parliamentary Secretary, Ministry of Foreign Affairs & Ministry of Culture, Community and Youth, launched the Nanqiao Jigong Commemorative Sculpture at SYSNMH. A total of 85 guests attended the ceremony.

The sculpture was initiated and funded

by SCCCI, Ee Hoe Hean Club, Tan Kah Kee Foundation and Singapore Federation of Chinese Clan Associations (SFCCA). The project was commissioned to renowned sculptor Chern Lian Shan in order to commemorate the contributions of overseas Chinese mechanics during the war.

After the ceremony, students from Chung Cheng High School (Main) conducted guided tours for guests.

Children’s Season 2013 In support of NHB’s Children’s Season, the SYSNMH team organised a series of activities catering to families on May 19-June 23. The series of activities included a movie screening, and workshops such as a storytelling session about Dr Sun Yat Sen, clay figurine making, tile painting, and Chinese calligraphy. An estimated 130 participants attended the activities.

Overnight camp @ Wan Qing Yuan In conjunction with Children’s Season, SYSNMH launched its inaugural “Night in the Memorial Hall” for children from the ages of 7 to 12 years old. The camp was organised by students from Institute of Technical Education (ITE) College Central and it included activities such as a treasure hunt, craft workshops, film screening and pilates.

The camp attracted a total of 22 participants.

fan calligraphy, tea demonstrations and a “Dragon Boat Race” game. Students from Anderson Secondary School also conducted guided tours for the public.

“In Search of Balestier’s Memories” Workshop Organised by students from ITE College Central on June 15, “In Search of Balestier’s Memories” was a workshop launched as part of Children’s Season. A total of 300 visitors participated in scrapbooking workshops and outdoor family-bonding activities.

Visitors could also listen to Balestier residents’ personal memories and recollections of the area.

These recollections were subsequently compiled into a short documentary.

Internship Programme for ITE College West Students The SYSNMH launched its first internship programme for four students from the ITE College West (Attractions Operations). During the 18-week internship programme from July to August, the students were tasked to plan a series of children’s activities such as “Let’s Get Creative on National Day” and “Craft and Fun @ Wan Qing Yuan” which attracted 100 participants.

The students also hosted the games segment of SYSNMH’s Volunteers’ Appreciation Night in October.

In addition, students were taught to handle basic hospitality and operational duties, and visited various NHB museums to gain exposure on museum activities and operations.

Dumpling Festival @ Wan Qing Yuan 2013 The SYSNMH launched its Dumpling Festival on June 9 which saw 5,292 visitors participate in dumpling making activities, clay figurine making,

Old Movie Screenings The SYSNMH collaborated with the National Library Board to launch its popular old movies

 Sam Tan, Senior Parliamentary Secretary, Ministry of Foreign Affairs & Ministry of Culture, Community and Youth, together with representatives from the four Chinese associations which initiated the Nanqiao Jigong Commemorative Sculpture. From left: Patrick Lee, SFCCA Secretary-General; Teo Siong Seng, SCCCI 56th Council President; Lim Chin Joo, Ee Hoe Hean Club President; and Dr Phua Kok Khoo, Tan Kah Kee Foundation Chairman.

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孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

screenings from July 10 to October 6 which attracted 119 participants. In conjunction with the movie screenings, guided tours were held at SYSNMH for 80 participants.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Tuesday Report: The Towkays

SYSNMH was the venue sponsor for Theatreworks’ annual 24-Hour Playwriting Competition on August 17 which attracted 130 participants.

SYSNMH was invited by Mediacorp to provide expertise on the television programme Tuesday Report: The Towkays. Dr Tan Teng Phee, Head of Research at SYSNMH, and Kua Bak Lin, member of the SYSNMH Resource Panel, were interviewed to provide information on Lim Nee Soon. The programme was aired on November 12 to December 17.

The participants were also given a guided tour of the Balestier Heritage Trail by SYSNMH’s volunteer guides. The winning script will be staged in SYSNMH in March 2014.

In addition, Shaun Phua, General Manager of SYSNMH, was interviewed on Channel 8’s Good Morning Singapore and Dr Tan Teng Phee was interviewed on radio station Capital 95.8FM.

Wan Qing Mid-Autumn Festival

English drama performance: “The Scholar and the Dragon”

24-Hour Playwriting Competition 2013

The SYSNMH launched its Mid-Autumn Festival on September 15 and invited residents from the Moulmein-Kallang GRC to join the celebrations.

A total of 4,635 visitors participated in lantern riddles, Chinese arts and crafts demonstrations and lantern making, as well as an array of performances such as Chinese dance, choral performances and cross-talk.

Guest of Honour Edwin Tong, Grassroots Advisor and MP for Moulmein-Kallang GRC, was brought on a guided tour by students from Anderson Secondary School at the festival.

Volunteers’ Appreciation Night The SYSNMH launched its annual Volunteers’ Appreciation Night on October 25 with the theme “The Groovy 50s” to thank volunteers for their contributions.

A total of 40 volunteers attended the event.

Third Wan Qing Culturefest SYSNMH launched the Wan Qing Culturefest on November 8 and December 1 with Baey Yam Keng, Member of Parliament for Tampines GRC, as Guest of Honour at the opening ceremony.

Visitors were treated to a three-week array of exciting programmes such as “Xinyao Under the Stars”, “Getai Variety Night”, Chinese Opera performances, workshops, movie screenings and special curator’s tours at the exhibition “Kindred Spirits: Dr Sun Yat Sen, Singapore and Japan”.

During this period, SYSNMH received a total of 19,138 visitors of which 61 per cent attended Wan Qing Culturefest. The event also garnered extensive media coverage.

SYSNMH invited students from Chung Cheng High School (Main) to perform a play based on renowned local author Stella Kon’s short novel The Scholar and the Dragon. The performance was held on November 23-24 and had an audience of 92 people.

Champions for Charity The SYSNMH launched its annual “Champions for Charity” on December 21-22 during which a series of fund-raising activities were organised by students from ITE College Central, to raise funds for the Ang Mo Kio Family Service Centres.

The activities included an outdoor carnival, craft workshops for children, and glassware painting workshops.

The event raised $1,300 for the beneficiary and attracted a total of 409 visitors to SYSNMH and 15 participants at the workshops.

 Champions for Charity was organised at SYSNMH to raise funds for the Ang Mo Kio Family Service Centres.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

Training of Museum Volunteer Guides In the year of 2013, SYSNMH trained 111 volunteer guides of two categories – student museum guides and Tourism Management Institute of Singapore (TMIS) tourist guides.

Training of Student Museum Guides The SYSNMH team conducted 14 training sessions

SYSNMH Overseas Work Trips Trip to Shanghai Museum of Sun Yat Sen’s Former Residence and Nanjing On August 2, SYSNMH collaborated with the Shanghai Museum of Sun Yat Sen’s Former Residence and organised the “Dr Sun Yat Sen & his Singapore Supporters” exhibition at the museum in Shanghai.

Teo Siong Seng, SCCCI’s Immediate Past President and SYSNMH Advisor; Zhong Sheng Jian, SYSNMH Chairman; Kua Bak Lim, SYSNMH Resource Panel Member; Shaun Phua, NHB Deputy Director of Heritage Institutions and SYSNMH General Manager; Angela Ye, SYSNMH Manager; and Dr Tan Teng Phee, SYSNMH Head of Research; attended the exhibition opening ceremony.

Dr Tan Teng Phee, Head of Research, SYSNMH, gave a public lecture after the exhibition opening and expounded on the showcase in China of the 165 objects and heritage materials related to Sun

Publications SYSNMH published a total of four books in 2013 comprising the commemorative album Kindred Spirits: Dr Sun Yat Sen, Singapore and Japan, a reprint of Nanyang and the Establishment of the Republic in Chinese, Road To Revolution: Dr Sun Yat Sen and His Comrades in Ipoh in English, and the print and e-book versions of 1911 Revolution: Singapore Pioneers in Bukit Brown in English.

The second issue of the SYSNMH newsletter Xin Qing was also published in September.

孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

for a total of 71 students from ITE College West, Yishun Town Secondary School, St Nicholas Girls’ School, Chung Cheng High School and Anderson Secondary School as SYSNMH museum guides.

Training of Professional Tour Guides SYSNMH trained TMIS licensed tour guides catering to overseas tourists from March to June.

A total of 40 tour guides attended the training sessions.

Yat Sen’s revolutionary activities in Singapore.

The exhibition received a total of 30,943 visitors.

In addition, the delegation visited Lim Nee Soon’s tomb in Nanjing. With the assistance of relevant parties in Nanjing, the delegation also discovered additional historical information such as reports on the arrival of Lim Nee Soon’s remains in Nanjing.

The 25th Sun Yat Sen & Song Qing Ling Museums’ International Conference The Sun Yat Sen & Song Qing Ling Museums’ International Conference is an annual conference organised and hosted by various Sun Yat Sen and Song Qing Ling museums in different countries.

In 2013, the conference was held at the 1911 Revolution Wuchang Uprising Memorial Hall in Wuhan, China. Shaun Phua, NHB Deputy Director of Heritage Institutions and SYSNMH General Manager, and Dr Tan Teng Phee, SYSNMH Head of Research, attended the conference. In addition, Mr Phua gave a short presentation during the event.

Public Donations and Loans In conjunction with the 111th anniversary of Wan Qing Yuan, SYSNMH initiated an artefact collection drive and secured 85 donated artefacts.

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孙中山南洋纪念馆有限公司 Sun Yat Sen Nanyang Memorial Hall Company Limited

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

SYSNMH Public Talks SYSNMH organised a total of 14 public talks which attracted 571 participants altogether.

Date

Topic

Speaker

May 17

Umeya Shokichi and his Friendship with Dr Sun Yat Sen

Kosaka Ayano, descendant of Umeya Shokichi

May 18

Life of a Descendant of Qing Royal Family in Japan Ai Xin Yi, descendant of the Qing Royal family and Deputy Librarian of Sun Yat-sen Memorial Hall (Kobe)

May 29

Dr Sun Yat Sen and his Japanese Supporters: Perspective from the Wider Historical Context of the Late 19th & early 20th Centuries

Jun 26

Symbolism in Chinese Architecture Dr Kang Ger-wen, Lecturer, Ngee Ann Polytechnic, School of Humanities and Social Sciences

Jul 20

Philatelic Construction of National Identity: Stamps on Dr Sun Yat Sen

Prof Mak Lau Fong, Visiting Senior Fellow, Chinese Heritage Centre

Jul 31

A Brief History of Chinese Popular Music

Qian Zimin, independent researcher

Aug 3

The Three Prominent Trio: Dr Sun Yat Sen and his Singapore Comrades (at Shanghai Former Residence of Dr Sun Yat Sen)

Dr Tan Teng Phee, Head of Research, SYSNMH

Aug 28

Chinese Pioneers at the Bukit Brown Cemetery Dr Lai Chee Kien, Assistant Professor, Department of Architecture, NUS

Sep19

Dr Lim Boon Keng and Lu Xun Prof Lee Guan Kin, Distinguished Senior Research Fellow, CCLC, NTU

Sep 25

A Survey on the Reportage of Dr Sun Yat Sen in The Straits Times Construction of Image of Dr Sun Yat Sen in Lat Pau

Koh Hwee Kay, Yan Yeming, SCCCF Scholarship recipients

Oct 30

The 1911 Revolution: Its Impact on the Cantonese Chinese in Singapore Ho Sum Tin: A Pioneer Cantonese Revolutionary in Singapore

Celeste Chew, He Yingshu, SCCCF Scholarship recipients

Nov 14

Women in the Late Qing Dynasty Dr Ong Chang Woei, Associate Professor, Department of Chinese Studies, NUS

Nov 27

Forgotten History in the Twilight of Post War Singapore (Venerable Gao Can)

Chan Chow Wah, independent researcher

Dec 4

Aesthetics & Architecture of Wan Qing Yuan

Lehning Goh, Architect, BCA Academy

Dr Ryoko Nakano, Assistant Professor, Department of Japanese Studies, NUS

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

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来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

来自海外的贵宾和访问团

Overseas VIPs, Visitors and Delegations 澳门

1月29日 January 29

>

Macau SAR 澳门中华总商会会长马有礼一行7人到访。

7-member delegation led by Ma Iao Lai, President, Macao Chamber of Commerce.

中国(吉林省吉林市)

2月26日 February 26

>

CHINA (Jilin, Jilin) 中国吉林市人民政府副秘书长孙竹刚一行4人到访。

4-member delegation led by Sun Zhugang, Deputy Secretary-General, Jilin City, People’s Republic of China.

香港

3月4日 March 4

>

Hong Kong SAR 香港佛山工商联会永远会长刘侶一行13人到访。

13-member delegation led by Liu Lu, Honorary President, Hongkong Foshan Industry and Business Association.

中国(福建省)

3月20日 March 20

>

CHINA (Fujian) 福建省对外贸易经济合作厅副厅长陈少和一行11人到访。

11-member delegation led by Chen Shaohe, Deputy Director-General, Department of Foreign Trade and Economic Cooperation of Fujian Province.

中国(辽宁省鞍山市)

3月22日 March 22

>

CHINA (Anshan, Liaoning) 中国鞍山市人民政府副市长趙红巍一行13人到访。

13-member delegation led by Zhao Hongwei, Vice Mayor, Anshan City, People’s Republic of China.

中国(吉林省辽源市)

3月26日 March 26

>

CHINA (Liaoyuan, Jilin) 辽源市人民政府副市长王顺军一行4人到访。

4-member delegation led by Wang Shunjun, Vice Mayor, Liaoyuan City, People’s Republic of China.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

台湾(高雄市)

4月1日 April 1

>

TAIWAN (Kaohsiung) 高雄市国际钢铁经营协会会长萧坤松一行11人到访。

11- member delegation led by Xiao Kun Song, Chairman, International Steel Management Society of Kaohsiung, Taiwan.

中国(云南省)

4月5日 April 5

>

CHINA (Yunnan) 云南省人民政府省长李纪恒一行22人到访。

22-member delegation led by Li Jiheng, Governor, Yunnan Province, People’s Republic of China.

中国(山东省威海市)

4月11日 April 11

>

CHINA (Weihai, Shandong) 山东省驻新首席代表郑少平一行4人到访。

4-member delegation led by Zheng Shaoping, Chief Representative, China Shandong (Singapore) Representative Office.

中国(江苏省)

4月17日 April 17

>

CHINA (Jiangsu) 江苏省国际投资促进中心代表团一行13人到访。

13-member delegation from Jiangsu International Investment Promotion Center.

中国(浙江省舟山市)

4月19日 April 19

>

CHINA (Zhoushan, Zhejiang) 浙江省驻新代表陈永红一行3人到访。

3-member delegation led by Chen Yonghong, Representative, China Zhejiang (Singapore) Representative Office.

中国(江苏省南通市)

4月22日 April 22

>

CHINA (Nantong, Jiangsu) 南通滨海园区代表团一行3人到访。

3-member delegation from Nantong Coastal Industrial Park.

中国(黑龙江省)

4月22日 April 22

>

CHINA (Heilongjiang) 黑龙江省商务厅代表团一行7人到访。

7-member delegation from Department of Commerce of Heilongjiang Province.

中国

5月16日 May 16

>

CHINA 中国驻新加坡大使馆商务经济参赞处公参郑超同11名省市代表一行16人到访。

16-member delegation (including 11 Provincial / City representatives) led

by Zheng Chao, Minister Counselor of the Economic and Commercial Office, Embassy of the People’s Republic of China in Singapore.

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来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

中国(青海省)

5月20日 May 20

>

CHINA (Qinghai) 中国青海省代表团一行4人到访。

4-member delegation from Qinghai Province, People’s Republic of China.

中国(广东省广州市)

5月22日 May 22

CHINA (Guangzhou, Guangdong)

>

广州市南沙新区代表团一行5人到访。

5-member delegation from Nansha New District, Guangzhou.

中国(辽宁省)

6月18日 June 18

CHINA (Liaoning)

>

中国辽宁省外经贸厅处长金峰一行6人到访。

6-member delegation led by Jin Feng, Director, Department of Foreign Trade and Economic Cooperation of Liaoning Province.

马来西亚(巴生市)

7月10日 July 10

MALAYSIA (Klang)

>

巴生中华总商会会长梁家兴博士一行8人到访。

8-member delegation led by Prof Liang Jia Xing, President, Klang Chinese Chamber of Commerce and Industry.

中国(浙江省宁波市)

7月19日 July 19

CHINA (Ningbo, Zhejiang)

>

新加坡宁波进出口商品交易团团长刚勇一行3人到访。

3-member delegation led by Gang Yong, Group Leader, Singapore•China (Ningbo) Import and Export Fair.

中国(江苏省扬州市)

7月22日 July 22

CHINA (Yangzhou, Jiangsu)

>

扬州广陵区副区长张贵联一行9人到访。

9-member delegation led by Zhang Guilian, Deputy Head, Guangling District, Yanzhou City.

中国(四川省广元市)

8月5日 August 5

>

CHINA (Guangyuan, Sichuan) 广元市人民政府市长王菲一行5人到访。

5-member delegation led by Wang Fei, Mayor, Guangyuan City, People’s Republic of China.

中国(陕西省宝鸡市)

8月21日 August 21

>

CHINA (Baoji, Shaanxi) 宝鸡市商务国际交流协会会长白西惠一行13人到访。

13-member delegation led by Bai Xihui, President, Baoji Association of International Business Exchange.

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

中国(云南省保山市)

8月30日 August 30

>

CHINA (Baoshan, Yunnan) 保山市发展和改革委员会副主任鲁道臣一行6人到访。

6-member delegation led by Lu Daochen, Deputy Director, Development and Reform Commission of Baoshan Municipality.

中国(贵州省六盘水市)

9月2日 September 2

>

CHINA (Liupanshui, Guizhou) 六盘水市工商联合会会长陶兴锐一行10人到访。

10-member delegation led by Tao Xingyue, President, Liupanshui Federation of Commerce and Industry.

中国(重庆)

9月9日 September 9

>

CHINA (Chongqing) 重庆市总商会房地产商会会长方明一行11人到访。

11-member delegation led by Fang Ming, President, Real Estate Chamber of Commerce of Chongqing municipality.

澳门

10月9日 October 9

>

Macau SAR 澳门工商联会会长何敬麟一行26人到访。

26-member delegation led by He Jinglin, President, The Industry and Commerce Association of Macau.

马来西亚(槟州)

10月9日 October 9

>

MALAYSIA (Penang) 槟州中华总商会会长拿督斯里祝友成一行3人到访。

3-member delegation led by Datuk Seri Choot Ewe Seng, President, Penang Chinese Chamber of Commerce.

中国(贵州省)

10月21日 October 21

>

CHINA (Guizhou) 贵州省商务厅处长杨健一行10人到访。

10-member delegation led by Yang Jian, Director, Department of Commerce of Guizhou Province.

10月24日 October 24

>

中国(山东省泰安市)

CHINA (Tai’an, Shandong) 泰安市贸促会裴黎明副会长裴黎明一行5人到访。

5-member delegation led by Pei Liming, President, CCPIT Tai’an Sub-council.

中国(福建省)

11月20日 November 20

>

CHINA (Fujian) 福建省人民政府侨务办公室副主任刘良辉副主任一行4人到访。

4-member delegation led by Liu Liang Hui, Deputy Director, Overseas Chinese Affairs Office of the Fujian Province.

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来自海外的贵宾和访问团 Overseas VIPs, Visitors and Delegations

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

中国(湖南省)

11月26日 November 26

>

CHINA (Hunan) 湖南省人民政府何报翔副省长一行19人到访。

19-member delegation led by He Baoxiang, Vice-Governor, Hunan Province, People’s Republic of China.

菲律宾(马尼拉)

12月9日 December 9

>

PHILIPPINES (Manila) 菲华商联总会副理事长黄美丽到访。

Visit by Mary Go Ng, Vice-President, Federation of Filipino-Chinese Chambers of Commerce and Industry.

中国(辽宁省鞍山市)

12月10日 December 10

>

CHINA (Anshan, Liaoning) 鞍山市对外贸易经济合作局副秘书长李涛一行6人到访。

6-member delegation led by Li Tao, Deputy Secretary-General, Department of Foreign Trade and Economic Cooperation of Anshan City.

中国(安徽省池州市)

12月11日 December 11

>

CHINA (Chizhou, Anhui) 池州市人民政府顾问金庆丰一行5人到访。

5-member delegation led by Jin Qingfeng, Consultant, Chizhou City, People’s Republic of China.

中国(广东省佛山市)

12月12日 December 12

>

CHINA (Foshan, Guangdong) 佛山市顺德区陈村总商会会长何振垣一行36人到访。

36-member delegation led by He Zhenyuan, President, Chencun Chamber of Commerce, Shunde District, Foshan City.

中国(陕西省西安市)

12月16日 December 16

>

CHINA (Xi’an, Shaanxi) 西安市商务局国际招商处处长熊捷一行3人到访。

3-member delegation led by Xiong Jie, Director, International Trade Office, Xi’an Bureau of Commerce.

中国(陕西省)

12月16日 December 16

>

CHINA (Shaanxi) 陕西省商务厅厅长姚超英一行7人到访。

7-member delegation led by Yao Chaoying, Director-General, Shaanxi Provincial Department of Commerce.

商团会员 TrAdE ASSOCiATiON MEMBErS

商团会员 Trade Association Members

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商团会员 Trade Association Members

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团会员

Trade Association Members 新加坡中医药促进会 ASSOCIATION FOR PROMOTING CHINESE MEDICINES

www.publiclinictcm.com.sg 新加坡电子业商会 ASSOCIATION OF ELECTRONIC INDUSTRIES IN SINGAPORE (A.E.I.S.)

www.aeis.org.sg 石油化工业协会 ASSOCIATION OF PROCESS INDUSTRY

www.aspri.com.sg 新加坡旅游景点协会 ASSOCIATION OF SINGAPORE ATTRACTIONS

www.singapore-attractions.com ASSOCIATION OF SINGAPORE INSURANCE AGENTS www.asia.org.sg 新加坡汽车出入口商协会 AUTOMOBILE IMPORTER & EXPORTER ASSOCIATION (SINGAPORE)

www.aiea.org.sg 新加坡汽车与商用车出租公会 AUTOMOTIVE RENTAL TRADE ASSOCIATION OF SINGAPORE

www.artas.org.sg 勿洛 (E) 区厂商公会 BEDOK INDUSTRIAL PARK E ASSOCIATION 碧山商联会 BISHAN MERCHANTS ASSOCIATION 新加坡BSE企业家协会 BUSINESS SYNERGY ENTERPRISES SOCIETY

www.bsesociety.org 新加坡水泥与混凝土公会 CEMENT AND CONCRETE ASSOCIATION OF SINGAPORE

www.cncas.org.sg 英国皇家特许管理学院新加坡分院 CHARTERED MANAGEMENT INSTITUTE, SINGAPORE

www.managers.org.sg 牛车水商联会 CHINATOWN BUSINESS ASSOCIATION

www.chinatown.sg 新加坡货柜储存商会 CONTAINER DEPOT ASSOCIATION (SINGAPORE) 德福工业区厂商公会 DEFU MANUFACTURERS ASSOCIATION 新加坡钻石交易所 DIAMOND EXCHANGE OF SINGAPORE 五十大杰出企业协会 ENTERPRISE 50 ASSOCIATION

www.e50association.org.sg ENTREPRENEURS’ ORGANIZATION (SINGAPORE CHAPTER) www.eosingapore.org 快车代理商协会 EXPRESS BUS AGENCIES ASSOCIATION

www.ebaa.sg 鲜花批发商公会 FRESH FLOWER WHOLESALERS ASSOCIATION (SINGAPORE) 福南中心商联会 FUNAN CENTRE MERCHANTS ASSOCIATION 新加坡海屿郊公所 HAI SWEE KOW KONG SO (MARINE AND LAND PRODUCTS) ASSOCIATION 新加坡海南商会 HAINAN BUSINESS CLUB

www.hainanbusinessclub.org 新加坡租购及金融业公会 HIRE PURCHASE FINANCE AND LEASING ASSOCIATION OF SINGAPORE

www.hpflas.org.sg 新加坡房地产经纪协会 INSTITUTE OF ESTATE AGENTS

www.iea.org.sg INSURANCE AND FINANCIAL PRACTITIONERS ASSOCIATION OF SINGAPORE www.ifpas.org.sg

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团会员 Trade Association Members

ITALIAN CHAMBER OF COMMERCE IN SINGAPORE www.italchamber.org.sg 新加坡琼侨咖啡酒餐商公会 KHENG KEOW COFFEE MERCHANTS RESTAURANT & BAR-OWNERS ASSOCIATION 马林百列商联会 MARINE PARADE MERCHANTS’ ASSOCIATION 新加坡肉商联合会 MEAT TRADERS ASSOCIATION (SINGAPORE)

MYANMAR GEOLOGISTS SOCIETY (SINGAPORE) (MGSS) www.mgss.org.sg 新加坡全国旅行社协会 NATIONAL ASSOCIATION OF TRAVEL AGENTS SINGAPORE

www.natas.travel 巴西班让批发中心商联会 PASIR PANJANG WHOLESALE CENTRE ASSOCIATION

PETROCHEMICAL COMPLEX CONTRACTORS ASSOCIATION 新加坡印刷与媒体同业公会 PRINT & MEDIA ASSOCIATION, SINGAPORE

www.pmas.sg 新加坡赠品与礼品协会 PROMOTIONAL PRODUCTS & GIFTWARE ASSOCIATION

www.ppga.org.sg 欧美杂货食品商务局 PROVISION & SUNDRIES MERCHANTS ASSOCIATION 新加坡收音机及电器商公会 RADIO & ELECTRICAL TRADERS ASSOCIATION OF SINGAPORE 新加坡产业发展商公会 REAL ESTATE DEVELOPERS’ ASSOCIATION OF SINGAPORE

www.redas.com 新加坡餐饮业协会 RESTAURANT ASSOCIATION OF SINGAPORE

www.ras.org.sg 新加坡树胶公会 RUBBER TRADE ASSOCIATION OF SINGAPORE 新加坡航空货运代理协会 SAAA@SINGAPORE

www.saaa.org.sg 砂劳越出入口商公会 SARAWAK IMPORTERS & EXPORTERS ASSOCIATION 新加坡鱼业工商联合会 SEAFOOD INDUSTRIES ASSOCIATION SINGAPORE

www.seafoodsingapore.org 新加坡保安系统公会 SECURITY SYSTEMS ASSOCIATION OF SINGAPORE

www.ssas.org.sg 星洲叙南商务局 SENG CHEW SZ LAM SIANG BOO KEK 新加坡缝纫机械商公会 SEWING MACHINE TRADERS ASSOCIATION (SINGAPORE)

www.smtas.org.sg | www.aama-tex.org.sg 新加坡管理学院企业管理文凭毕业生协会 SIM MANDARIN BUSINESS MANAGEMENT DIPLOMA ALUMNI

www.sim-mbmda.org.sg 新加坡针灸学会 SINGAPORE ACUPUNCTURE ASSOCIATION

www.acupuncture.org.sg 新加坡观赏鱼商公会 SINGAPORE AQUARISTS’ ASSOCIATION 新加坡面包西果商公会 SINGAPORE BAKERY & CONFECTIONERY TRADE ASSOCIATION

www.singbake.com 新加坡自由车商会 SINGAPORE BICYCLE DEALERS’ ASSOCIATION 新加坡出版商会 SINGAPORE BOOK PUBLISHERS ASSOCIATION

www.singaporebookpublishers.sg 新加坡建筑材料商公会 SINGAPORE BUILDING MATERIALS SUPPLIERS’ ASSOCIATION 新加坡帆布商业公会 SINGAPORE CANVAS COMMERCIAL ASSOCIATION

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商团会员 Trade Association Members

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡瓷商公会 SINGAPORE CHINAWARE MERCHANTS ASSOCIATION 新加坡中药出入口商公会 SINGAPORE CHINESE DRUG IMPORTERS & EXPORTERS GUILD 新加坡中药公会 SINGAPORE CHINESE DRUGGISTS ASSOCIATION

www.scda.org.sg 新加坡中医中药联合会 SINGAPORE CHINESE MEDICAL UNION 新加坡中国医药保健品商会 SINGAPORE CHINESE MEDICINES & HEALTH PRODUCTS MERCHANT ASSOCIATION

www.tcm.org.sg 新加坡中医师公会 SINGAPORE CHINESE PHYSICIANS’ ASSOCIATION

www.singaporetcm.com 新加坡钟表业公会 SINGAPORE CLOCK & WATCH TRADE ASSOCIATION

www.scwta.org.sg 新加坡吊秤车公会 SINGAPORE CRANES ASSOCIATION

www.sgcranesassoc.org.sg SINGAPORE ELECTRICAL CONTRACTORS AND LICENSED ELECTRICAL WORKERS ASSOCIATION 新加坡机器厂商公会 SINGAPORE ENGINEERING MERCHANTS’ ASSOCIATION 新加坡鱼商总会 SINGAPORE FISH MERCHANTS GENERAL ASSOCIATION 新加坡花商公会 SINGAPORE FLORIST ASSOCIATION 新加坡福州咖啡酒餐商公会 SINGAPORE FOOCHOW COFFEE RESTAURANT AND BAR MERCHANTS ASSOCIATION 新加坡食品厂商联合会 SINGAPORE FOOD MANUFACTURERS’ ASSOCIATION

www.sfma.org.sg 新加坡鞋业商会 SINGAPORE FOOTWEAR MERCHANTS’ ASSOCIATION 新加坡果菜出入口商公会 SINGAPORE FRUITS AND VEGETABLES IMPORTERS & EXPORTERS ASSOCIATION

www.singaporefva.com 新加坡家具商会 SINGAPORE FURNITURE ASSOCIATION

www.sfa.org.sg 新加坡家具工业理事会 SINGAPORE FURNITURE INDUSTRIES COUNCIL

www.singaporefurniture.com 新加坡福州十邑商业公会 SINGAPORE FUZHOU TEN COUNTIES MERCHANTS’ GUILD 新加坡米入口商总会 SINGAPORE GENERAL RICE IMPORTERS ASSOCIATION 新加坡玻璃公会 SINGAPORE GLASS ASSOCIATION 新加坡五金工具公会 SINGAPORE HARDWARE & TOOLS ASSOCIATION

www.hardwarentools.com SINGAPORE HIGH TECHNOLOGY ASSOCIATION www.shta.org.sg 新加坡花卉园艺总会 SINGAPORE HORTIFLORA FEDERATION 新加坡出入口商公会 SINGAPORE IMPORTERS & EXPORTERS ASSOCIATION 新加坡工业自动化协会 SINGAPORE INDUSTRIAL AUTOMATION ASSOCIATION

www.esiaa.com 新加坡资讯通信工商协会 SINGAPORE INFOCOMM TECHNOLOGY FEDERATION

www.sitf.org.sg 新加坡铁厂商公会 SINGAPORE IRON WORKS MERCHANT ASSOCIATION

www.siwma.org.sg 新加坡金钻珠宝商会 SINGAPORE JEWELLERS ASSOCIATION

www.sja.org.sg 新加坡驳船业公局 SINGAPORE LIGHTER OWNERS’ ASSOCIATION 新加坡禽畜业协会 SINGAPORE LIVESTOCK FARMERS ASSOCIATION 星马布商公会 SINGAPORE MALAYA CHINESE TEXTILE MERCHANTS ASSOCIATION

新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

商团会员 Trade Association Members

新加坡五金机械公会 SINGAPORE METAL AND MACHINERY ASSOCIATION

www.smma.org.sg 新加坡迷你市场公会 SINGAPORE MINI MART ASSOCIATION 新加坡摩托车商会 SINGAPORE MOTOR CYCLE TRADE ASSOCIATION

www.smcta.org.sg 新加坡汽车胶轮商会 SINGAPORE MOTOR TYRE DEALERS ASSOCIATION

SINGAPORE NIGHTLIFE BUSINESS ASSOCIATION www.snba.org.sg 新加坡粿条面厂商联合会 SINGAPORE NOODLES MANUFACTURERS’ ASSOCIATION 新加坡漆业批发与零售商会 SINGAPORE PAINT RETAILERS & WHOLESALERS ASSOCIATION 新加坡纸商公会 SINGAPORE PAPER MERCHANTS ASSOCIATION 新加坡当商公会 SINGAPORE PAWNBROKERS’ ASSOCIATION

www.singpawn.org 新加坡珍珠坊商联会 SINGAPORE PEOPLE’S PARK COMPLEX MERCHANTS ASSOCIATION 新加坡摄影商会 SINGAPORE PHOTOGRAPHIC TRADE ASSOCIATION 新加坡塑胶工业总会 SINGAPORE PLASTIC INDUSTRY ASSOCIATION

www.spia.org.sg 新加坡精工及模具协会 SINGAPORE PRECISION ENGINEERING AND TOOLING ASSOCIATION

www.speta.org 新加坡杂货店联谊会 SINGAPORE PROVISION SHOP FRIENDLY ASSOCIATION 新加坡神料同业商会 SINGAPORE RELIGIONS GOODS MERCHANTS ASSOCIATION 新加坡装修同业商联会 SINGAPORE RENOVATION CONTRACTORS & MATERIAL SUPPLIERS ASSOCIATION 新加坡零售酒商公局 SINGAPORE RETAIL LIQUOR SHOP ASSOCIATION 新加坡索络五金漆料公局 SINGAPORE ROPE HARDWARE & PAINT MERCHANTS ASSOCIATION 新加坡树胶厂公会 SINGAPORE RUBBER MILLERS ASSOCIATION 新加坡沙巴出入口商公会 SINGAPORE SABAH IMPORTERS & EXPORTERS ASSOCIATION 新加坡卫生材料出入口商会 SINGAPORE SANITARY WARE IMPORTERS AND EXPORTERS ASSOCIATION 新加坡学校私人巴士车主公会 SINGAPORE SCHOOL & PRIVATE HIRE BUS OWNERS ASSOCIATION 新加坡学校交通业联合会 SINGAPORE SCHOOL TRANSPORT ASSOCIATION

www.ssta.com.sg 新加坡船舶物资商会 SINGAPORE SHIP-CHANDLERS ASSOCIATION

www.shipchandlers-assn.com 新加坡船务公会 SINGAPORE SHIPPING ASSOCIATION

www.ssa.org.sg 新加坡桌椅布棚承建商公会 SINGAPORE TABLES, CHAIRS & TENTS CONTRACTORS ASSOCIATION 新加坡茶业出入口商公会 SINGAPORE TEA IMPORTERS & EXPORTERS ASSOCIATION 新加坡布业中心商联会 SINGAPORE TEXTILE CENTRE MERCHANTS’ ASSOCIATION

www.sgtextilecentre.com 新加坡布业联谊会 SINGAPORE TEXTILE DEALERS FRIENDLY ASSOCIATION

www.sgtextiledealersassn.com 新加坡百货绸布商联会 SINGAPORE TEXTILES & GENERAL MERCHANTS ASSOCIATION 新加坡布行商务局 SINGAPORE TEXTILES TRADERS ASSOCIATION 新加坡木材厂商总会 SINGAPORE TIMBER ASSOCIATION

www.singaporetimber.com 新加坡玩具糖果商公会 SINGAPORE TOYS & CONFECTIONERY DEALERS’ ASSOCIATION 新加坡运输业公会 SINGAPORE TRANSPORT ASSOCIATION

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新加坡中华总商会2013年常年报告书 SINGAPORE CHINESE CHAMBER OF COMMERCE & INDUSTRY ANNUAL REPORT 2013

新加坡土产生果出入口商公会 SINGAPORE TROPICAL FRUITS IMPORTERS & EXPORTERS ASSOCIATION 新加坡车业公会 SINGAPORE VEHICLE TRADERS ASSOCIATION

www.svta.com.sg 新加坡创业及私人资本投资协会 SINGAPORE VENTURE CAPITAL & PRIVATE EQUITY ASSOCIATION

www.svca.org.sg 新加坡酒业公会 SINGAPORE WINE & SPIRIT MERCHANTS’ ASSOCIATION 新加坡中国商会 SINGAPORE-CHINA BUSINESS ASSOCIATION

www.s-cba.org.sg 星印商业公会 SINGAPORE-INDONESIA COMMERCIAL ASSOCIATION 社会企业协会 SOCIAL ENTERPRISE ASSOCIATION LTD

www.seassociation.sg SPA & WELLNESS ASSOCIATION (SINGAPORE) www.spaandwellness.org 金皇商业大厦商联会 SULTAN PLAZA ASSOCIATION 东南亚物流协会 SUPPLY-CHAIN COUNCIL, SOUTH EAST ASIA 新加坡台北工商协会 TAIPEI BUSINESS ASSOCIATION IN SINGAPORE

www.tbas.org.sg 新加坡技术分析师协会 TECHNICAL ANALYSTS SOCIETY (SINGAPORE)

www.tass.org.sg 新加坡纺织服饰商会 TEXTILE & FASHION FEDERATION (SINGAPORE)

www.taff.org.sg 新加坡华商面粉公会 THE ASSOCIATION OF CHINESE WHEAT FLOUR MERCHANTS OF SINGAPORE 新加坡炼乳商公会 THE CANNED MILK TRADERS ASSOCIATION SINGAPORE

THE CHARTERED INSTITUTE OF MANAGEMENT ACCOUNTANTS, SINGAPORE BRANCH www.cimaglobal.com 新加坡全国商联总会 THE FEDERATION OF MERCHANTS’ ASSOCIATIONS, SINGAPORE

THE INSTITUTION OF ENGINEERS, SINGAPORE www.ies.org.sg 新加坡制药厂商公会 THE MEDICINE MANUFACTURING ASSOCIATION OF SINGAPORE 新加坡鸡鸭出入口商联合会 THE POULTRY MERCHANTS’ ASSOCIATION 新加坡观赏鱼出口商公会 THE SINGAPORE AQUARIUM FISH EXPORTERS’ ASSOCIATION

www.safea.org 新加坡书业文具商公会 THE SINGAPORE BOOKSELLERS & STATIONERS ASSOCIATION

www.book-stationery.org 新加坡建筑商公会有限公司 THE SINGAPORE CONTRACTORS ASSOCIATION LTD

www.scal.com.sg 新加坡车商公会 THE SINGAPORE CYCLE & MOTOR TRADERS’ ASSOCIATION

www.autoparts.com.sg 新加坡电器商公会 THE SINGAPORE ELECTRICAL TRADES ASSOCIATION

www.seta.org.sg 新加坡糖商公会有限公司 THE SINGAPORE SUGAR TRADERS ASSOCIATION LTD 新加坡现代企业管理协会 THE SOCIETY OF MODERN MANAGEMENT, SINGAPORE

www.smm.org.sg TOBACCO ASSOCIATION (SINGAPORE) 维多利亚街批发中心商联会 VICTORIA STREET WHOLESALE CENTRE MERCHANTS’ ASSOCIATION

www.victoriawholesale.com.sg 新加坡兀兰东区厂商联合会 WOODLANDS EAST INDUSTRIAL & COMMERCIAL ASSOCIATION

47 Hill Street #09-00, SCCCI Building, Singapore 179365 T (65) 6337 8381 F (65) 6339 0605 E corporate@sccci.org.sg W sccci.org.sg