Prudent healthcare focus groups report

‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

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For: Date: With Thanks to:

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‘prudent healthcare’ focus group par ticipant discussions: ‘Health and you’

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

Contents

Our Approach In total 34 people with a diverse range of experience and voices kindly contributed to our 6 discussion groups. These were held across Wales, in Bangor, Caernarvon, Mold, Carmarthen, Cardiff and Porthcawl.

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

Overview

EXPLAINING THE PRINCIPLES AND EXAMPLES -

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

Title wording: ‘prudent healthcare’

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Suggestions for alternative wording

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

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Principle 1. Do no harm

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

Principle 2. Carry out the minimum appropriate intervention

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

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Principle 3. Organise the workforce around the "only do what you can do" principle This principle was felt to highlight the way that the NHS is currently working, with inconsistent service in quality and delivery. In a practical sense people just wanted to receive the proper care, from well trained people. Through the discussions it emerged that people had trust issues with some service providers and either did not believe their advice, or deliberately went to different doctors to ensure that they had the benefit of cumulative knowledge.

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

Principle 4. Promote equity Some people thought this was the best principle, some people thought it was the worst one. There was real confusion about what this principle meant, some people either misread or misinterpreted it as equality so people were treated fairly. On further discussion it was broadened to the understanding of removal of the ‘postcode lottery’ that everyone in Wales whether in Merthyr or Cardiff of Wrexham would have the same quality of care.

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

Principle 5. Remodel the relationship between user and provider on the basis of co-production

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

Patients

Doctors and health Things that balance health

Lazy

Hypochondriac

Regular check ups

Good transport and ambulances

Be independent

Good hospitals

Take your tablets

Know about medications

Healthy living

Technical knowledge

Smoking

Things that unbalance health

Not keeping appointments

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Not caring enough Making us pay if we cant

Over controlling Too much meds

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

FOCUS GROUP DEMOGRAPHICS 1. Caernarvon Group (conducted in English) • • • • •

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2. Bangor Group (conducted in Welsh) • • •

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3. Carmarthen Group (conducted in English) • • •

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4. Mold Group (conducted in English) • • ‘Fran O’Hara © Scarlet Design Int Ltd 2015

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‘PRUDENT HEALTHCARE’ DISCUSSION GROUPS REPORT !

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5. Cardiff Group (conducted in English) • • • • •

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6. Porthcawl Group (conducted in English) • • • •

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