CAREMORE

For more information please contact: Stephen.Harrhy@wales.nhs.uk Julian.Baker@wales.nhs.uk Matt.Wyatt@wales.nhs.uk Richard.Lee@wales.nhs.uk Shane.Mills2@wales.nhs.uk

For information about the explanatory video: GIG.SSLT@Wales.nhs.uk Illustrations ŠScarlet Design Int. Ltd 2015

CAREMOREÂŽ is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

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CAREMORE® is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

CARE STANDARDS The right expectations are defined for quality and safety.

Illustrations ©Scarlet Design Int. Ltd 2015

CAREMORE® is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

ACTIVITY The right capacity available to meet the right demand.

H G I R Illustrations ©Scarlet Design Int. Ltd 2015

Y T I C A P A TC CAREMORE® is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

RESOURCE ENVELOPE The right ambition to make best use of all existing resources.

Illustrations ©Scarlet Design Int. Ltd 2015

CAREMORE® is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

MODELS OF CARE The right staff, at the right place, at the right time.

PATIENT AT CENTRE Illustrations ©Scarlet Design Int. Ltd 2015

CAREMORE® is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

RIGHT INTERACTION OPERATIONAL ARRANGEMENTS The right interaction between patients, professionals and organisations.

Illustrations ©Scarlet Design Int. Ltd 2015

CAREMORE® is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

E R

W E I V

REVIEW OF PERFORMANCE The right measures, monitoring and management to ensure continuous improvement.

Illustrations ©Scarlet Design Int. Ltd 2015

CAREMORE® is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477

EVALUATE The right patient outcomes, from the right patient experience, at the right cost.

Illustrations ŠScarlet Design Int. Ltd 2015

CAREMOREÂŽ is a registered trade mark belonging to the Cwm Taf University Health Board UK2630477