Tenants calendar 2021

TENANTS CALENDAR 2021

Riverside Walks by the Tweed by Laura Pringle

“Created by Tenants for Tenants” Produced by Scottish Borders Tenants Organisation in partnership with Scottish Borders Housing Association

Swan Lake by Lindsay Wallace

M 7 14 21 28

T 1 8 15 22 29

December 2020 W T F 2 3 4 9 10 11 16 17 18 23 24 25 30 31

S 5 12 19 26

S 6 13 20 27

SBTO Recipe: Spicy rice pudding for a cold day 1. Melt 15g butter in a saucepan, add 2tbsp caster sugar, ¼ teaspoon vanilla extract, ½ teaspoon cinnamon, 3 bashed green cardamon pods, zest of ½ an orange and ½ a lemon and gently cook for 5min, until dissolved and fragrant.

2. Tip in 125g pudding rice and stir to coat, cook for 2min. Pour over 650ml milk, bring to the boil then reduce to a simmer and cook for 25-30min, stirring occasionally to prevent it sticking on the bottom of the pan. Remove the whole spices and zest to serve.

Here For You We understand that times are especially tough just now. If you are experiencing problems or difficulties with bills or paying your rent contact us on 01750 724444 or enquiries@sbha.org.uk

M 1 8 15 22

T 2 9 16 23

February 2021 W T F 3 4 5 10 11 12 17 18 19 24 25 26

MySBHA App

S 6 13 20 27

S 7 14 21 28

January 2021 Monday

Tuesday

Wednesday

Thursday

Notes/Telephone Numbers

Friday 1

SBHA Closed

Saturday

Sunday

2

3

New Year’s Day

4

SBHA Closed

5

6

7

8

9

10

Schools re-open

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

Burns Night

Melrose Abbey by Linda Cruikshank

M

T

4 11 18 25

5 12 19 26

January 2021 W T F 1 6 7 8 13 14 15 20 21 22 27 28 29

S 2 9 16 23 30

S 3 10 17 24 31

Have your contact details changed? Let us know! #keepintouch

Keeping Tenants and Teams safe We will be looking after you when we come to carry out work in your home by following the current Covid-19 guidelines. Talk to us about any queries - we appreciate your help with this.

M 1 8 15 22 29

T 2 9 16 23 30

March 2021 W T F 3 4 5 10 11 12 17 18 19 24 25 26 31

S 6 13 20 27

S 7 14 21 28

February 2021 Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

1

2

3

4

5

6

7

8

9

10

11

12

13

14

Last day of school term

15

16

17

22

23

24

First day of School Holidays (staff in-service)

St Valentine’s Day

18

19

20

21

25

26

27

28

Schools re-open

Notes/Telephone Numbers

Leaderfoot Viaduct by Linda Cruikshank

M 1 8 15 22

T 2 9 16 23

February 2021 W T F 3 4 5 10 11 12 17 18 19 24 25 26

S 6 13 20 27

S 7 14 21 28

Report a repair using the SBHA App, MySBHA, via our website or by calling 01750 724444 Out of office hours, in an emergency call 0800 0193 222 Option 1 – for heating servicing and repairs (excluding electric storage) with PH Jones Option 2 – for all other SBHA repairs

Changed your mobile number?

Let us know when you change your contact details, mobile or e-mail – update us using the MySBHA App, contact us on 01750 724444 or enquiries@sbha.org.uk

M

T

5 12 19 26

6 13 20 27

April 2021 W T F 1 2 7 8 9 14 15 16 21 22 23 28 29 30

MySBHA App

S 3 10 17 24

S 4 11 18 25

March 2021 Monday 1

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

2

3

4

5

6

7

9

10

11

12

13

14

St David’s Day

8

Mother’s Day

15

16

17

22

23

24

18

19

20

21

25

26

27

28

St Patrick’s Day

Clocks go forward

29

Rent free week (if you have no arrears)

30

31

Notes/Telephone Numbers

The Haining by Jill Robertson

M 1 8 15 22 29

T 2 9 16 23 30

March 2021 W T F 3 4 5 10 11 12 17 18 19 24 25 26 31

S 6 13 20 27

S 7 14 21 28

SBTO Recipe: Healthy Easter boiled eggs Bring a large pan of water to the boil.

Add the eggs and simmer for 10 mins.

Drain the eggs and plunge into ice water to cool down, gently peel off the shells and discard.

Cut some of the eggs in half and decorate with currants for eyes and a small triangle of carrot for a beak to create egg chicks. Slice the remaining eggs to create bunny shapes, quartering some for ears and halving some lengthways for the body. Create a round tail by slicing the top off one of the eggs.

Decorate the plate/board with sprigs of rosemary and miniature carrots, if you like. Serve with cucumber, cherry tomatoes and rocket.

How you influence SBHA’s decision-making From roadshows to surveys; scrutiny projects to estate inspections; consultations to focus groups, did you know SBHA offer more than 20 ways to participate and influence decisions? Listening to Tenants.

Find out more – call 01750 724444 or email communications@sbha.org.uk

May 2021 T F

M

T

W

3 10 17 24 31

4 11 18 25

5 12 19 26

6 13 20 27

7 14 21 28

S 1 8 15 22 29

S 2 9 16 23 30

April 2021 Monday

Tuesday

Wednesday

Notes/Telephone Numbers

Thursday 1

Friday 2

Saturday

Sunday

3

4

First day of School Holidays

Last day of school term

5

Good Friday

Easter Sunday

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

1

2

Easter Monday

Schools re-open

26

St George’s Day

27

28

29

30

School staff in service day

Woodland Walk by Fiona Mallin

M

T

5 12 19 26

6 13 20 27

April 2021 W T F 1 2 7 8 9 14 15 16 21 22 23 28 29 30

S 3 10 17 24

S 4 11 18 25

Have your contact details changed? Let us know! #keepintouch

M

Tenancy rights and responsibilities Know your rights and responsibilities as a Tenant, as set out in your Tenancy Agreement.

Always make sure that SBHA knows who is living in your home. It could affect any Benefits that you may be entitled to or any succession rights relating to your Tenancy.

7 14 21 28

T 1 8 15 22 29

June 2021 W T F 2 3 4 9 10 11 16 17 18 23 24 25 30

S 5 12 19 26

S 6 13 20 27

May 2021 Monday

Tuesday

Wednesday

Thursday

Notes/Telephone Numbers

Friday 30

Saturday

Sunday

1

2

School staff in service day

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

SBHA closed

May Day Holiday Schools closed

31

The Glistening River Tweed by Laura Pringle

May 2021 T F

M

T

W

3 10 17 24 31

4 11 18 25

5 12 19 26

6 13 20 27

7 14 21 28

S 1 8 15 22 29

S 2 9 16 23 30

Report a repair using the SBHA App, MySBHA, via our website or by calling 01750 724444 Out of office hours, in an emergency call 0800 0193 222 Option 1 – for heating servicing and repairs (excluding electric storage) with PH Jones Option 2 – for all other SBHA repairs

Let’s help each other It’s ok to not be ok sometimes. Check out some great tips to help get you or someone you care about through difficult days at www.clearyourhead.scot, or call Breathing Space on 0800 83 85 87.

M

T

5 12 19 26

6 13 20 27

July 2021 T F 1 2 7 8 9 14 15 16 21 22 23 28 29 30 W

MySBHA App

S 3 10 17 24 31

S 4 11 18 25

June 2021 Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

31

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

Longest Day Last day of school term

First day of School Holidays

28

29

30

Notes/Telephone Numbers

Taking a Break by Lindsay Wallace

M 7 14 21 28

T 1 8 15 22 29

June 2021 W T F 2 3 4 9 10 11 16 17 18 23 24 25 30

S 5 12 19 26

S 6 13 20 27

SBTO Recipe: Fruit ice lollies Blitz a mango with ½ banana and 100g yogurt in a blender until smooth. Divide between six ice lolly moulds and insert a stick into each. Hold each stick upright in the mould, and secure on both sides with tape. Freeze for 1 hr until set.

Repeat with another ½ banana, 100g more yogurt and the kiwi fruit, and pour that over the banana layer. Freeze for another 1 hr until set. Repeat with the raspberries, then the blackberries, freezing each layer before topping with the next. Cover and freeze the lollies overnight. Run under warm water to remove from the moulds. Will keep in the freezer for up to two months.

Are you covered?

M

T

You, as the Tenant, are responsible for your home’s contents and decoration. SBHA can provide information on purchasing contents insurance. For further information please contact the Solutions Team on 01750 724444.

2 9 16 23 30

3 10 17 24 31

August 2021 W T F

S

4 11 18 25

7 14 21 28

5 12 19 26

6 13 20 27

S 1 8 15 22 29

July 2021 Monday

Tuesday

Wednesday

Notes/Telephone Numbers

Thursday

Friday

Saturday

Sunday

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

1

Rent free week (if you have no arrears)

The Ladies of the Haining by Fiona Mallin

M

T

5 12 19 26

6 13 20 27

July 2021 T F 1 2 7 8 9 14 15 16 21 22 23 28 29 30 W

S 3 10 17 24 31

S 4 11 18 25

Have your contact details changed? Let us know! #keepintouch

M

Great neighbourhoods Everyone needs to feel safe and enjoy their home, but sometimes people may experience problems. Talk to us and let us help - contact SBHA’s Antisocial Behaviour Team by emailing asb@sbha.org.uk or phoning 01750 724444.

6 13 20 27

September 2021 T W T F S 1 2 3 4 7 8 9 10 11 14 15 16 17 18 21 22 23 24 25 28 29 30

S 5 12 19 26

August 2021 Monday

Tuesday

Wednesday

Thursday

Friday

Notes/Telephone Numbers

2

Saturday

Sunday

31

1

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

26

27

28

29

Rent free week (if you have no arrears)

School staff in service day

School staff in service day

23

Schools re-open

24

30

25

31

Spot the Ladybird by Hazel Dunbar

M

T

2 9 16 23 30

3 10 17 24 31

August 2021 W T F

S

4 11 18 25

7 14 21 28

5 12 19 26

6 13 20 27

S 1 8 15 22 29

Report a repair using the SBHA App, MySBHA, via our website or by calling 01750 724444 Out of office hours, in an emergency call 0800 0193 222 Option 1 – for heating servicing and repairs (excluding electric storage) with PH Jones Option 2 – for all other SBHA repairs

Scottish Borders Tenants Organisation SBTO is an independent Tenant organisation working to improve services for Tenants and give Tenants a voice. Find out more on 01750 724444 or by emailing communications@sbha.org.uk www.sbto.org.uk

M

T

4 11 18 25

5 12 19 26

October 2021 W T F 1 6 7 8 13 14 15 20 21 22 27 28 29

MySBHA App

S 2 9 16 23 30

S 3 10 17 24 31

September 2021 Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

30

31

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

Notes/Telephone Numbers

Cliffs at St Abbs by Julia Mulloy

M

T

6 13 20 27

7 14 21 28

September 2021 W T F S 1 2 3 4 8 9 10 11 15 16 17 18 22 23 24 25 29 30

S 5 12 19 26

SBTO Recipe: Eyeball cake pops Break 100g Madeira cake and 100g Oreo cookies into the bowl of a food processor, pour in 100g melted milk chocolate and whizz to combine.

Tip the mixture into a bowl, then use your hands to roll into about 10 walnutsized balls. Chill for 2 hrs until really firm.

Push a skewer into each ball, then carefully spoon melted white chocolate over the cake balls to completely cover.

Stand the cake pops in a pumpkin, then press a Smartie onto the surface while wet. Chill again until the chocolate has set. Before serving, using icing pens, add a pupil to each Smartie and wiggly red veins to the eyeballs.

Let us work together SBHA can help you reduce your heating costs and better manage your bills. It’s a free service and confidential. Or if you are worried about your rent, or other money issues let us help you contact us on 01750 724444. #HereForYou

M 1 8 15 22 29

T 2 9 16 23 30

November 2021 W T F S 3 4 5 6 10 11 12 13 17 18 19 20 24 25 26 27

S 7 14 21 28

October 2021 Monday

Tuesday

Wednesday

Notes/Telephone Numbers

4

5

6

Thursday

Friday

Saturday

Sunday

30

1

2

3

7

8

9

10

Last day of school term

11

12

13

14

15

16

17

19

20

21

22

23

24

27

28

29

30

31

First day of School Holidays

18

School staff in service day

25

Schools re-open

26

Halloween

Clocks go back

Copper Holly by Hazel Dunbar

M

T

4 11 18 25

5 12 19 26

October 2021 W T F 1 6 7 8 13 14 15 20 21 22 27 28 29

S 2 9 16 23 30

S 3 10 17 24 31

Have your contact details changed? Let us know! #keepintouch

M

Keeping you safe – Fire Safety Join us in our Clear it Away campaign by keeping fire escape routes clear of old furniture and rubbish. If you have concerns about a communal area, please let us know by calling 01750 724444. #KeepingYouSafe

6 13 20 27

December 2021 W T F S 1 2 3 4 7 8 9 10 11 14 15 16 17 18 21 22 23 24 25 28 29 30 31 T

S 5 12 19 26

November 2021 Monday

Tuesday

Wednesday

Thursday

Friday

1

2

3

4

5

8

9

10

11

12

Saturday

Sunday

6

7

13

14

Guy Fawkes Night

Remembrance Sunday

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

1

Notes/Telephone Numbers

School Holiday

St Andrews Day

Snowy Day by Hazel Dunbar

M 1 8 15 22 29

T 2 9 16 23 30

November 2021 W T F S 3 4 5 6 10 11 12 13 17 18 19 20 24 25 26 27

S 7 14 21 28

Report a repair using the SBHA App, MySBHA, via our website or by calling 01750 724444 Out of office hours, in an emergency call 0800 0193 222 Option 1 – for heating servicing and repairs (excluding electric storage) with PH Jones Option 2 – for all other SBHA repairs

Merry Christmas & Happy New Year Our thanks to Scottish Borders Tenants Organisation and all of the Tenants who take time to give us their views and feedback, working together to improve SBHA services and communications. A very warm Merry Christmas and a Happy New Year to all SBHA Tenants.

From all at SBHA

M

T

3 10 17 24 31

4 11 18 25

January 2022 W T F S 1 5 6 7 8 12 13 14 15 19 20 21 22 26 27 28 29

MySBHA App

S 2 9 16 23 30

December 2021 Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Notes/Telephone Numbers

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

Last day of school term

24

SBHA Closed

Rent free week (if you have no arrears)

28

SBHA Closed

25

First day of School Holidays

Shortest Day

27

Christmas Eve

29

SBHA Closed

30

SBHA Closed

31

SBHA Closed

New Year’s Eve

SBHA Closed

26

Christmas Day

1

Boxing Day

2

New Year’s Day

SBHA Closed

PAY TO STAY – DIFFERENT WAYS TO PAY YOUR RENT

SMOKE DETECTORS

SBHA want to make it as easy as possible for you to pay your rent. Therefore, payment can be made by using your Allpay card at any location displaying one of the following signs:

SBHA is currently upgrading Tenants’ smoke detectors. If your system has not been upgraded then you may still have to renew the batteries (see below).

Some simple tips to maintain your smoke detector:

You can also pay by:

✓ MySBHA app - can be downloaded from the Google Play store and the Apple App store

✓ ✓ ✓ ✓ ✓

Standing order Direct debit Cheque or postal order via post Internet – www.sbha.org.uk Pay over the phone on 01750 724444

If you lose your Allpay card, please phone 01750 724444 for a replacement.

❖ Clean your detector regularly – vacuum the dust from the sensor chamber. ❖ Test regularly – push the test button until the alarm goes off.

Do this at least once a month. ❖ Renew the battery – the alarm will sound intermittently when the battery is low and needs to be renewed. (Please note that your battery is a backup power supply if your electricity is cut).

If your alarm sounds in error – try to vacuum (as above) as there may be dust in the sensor chamber. If this does not work, then phone PH Jones on 0800 0193 222 as it will require immediate attention.

Never leave your smoke detector faulty – it may be lifethreatening!

IF YOU HAVE A GAS LEAK If you smell gas, follow these simple steps: • • • • •

0800 111 999

SBHA HomeChoice

SBHA HomeChoice is the way for registered applicants to bid for properties advertised online at www.sbhahomechoice.org.uk.

Once you receive confirmation from SBHA that your application has been registered you can then bid for properties online or by using the automated bid line on:

0845 873 6464

Turn off your gas supply Open windows and doors Do not switch on any lights or sockets Do not light any matches Contact Scottish Gas immediately on

For deaf or hard of hearing customers please contact Text Relay for additional support and to download the App: 0800 7311 888 • • •

www.relayuk.bt.com

Calling from a Textphone 18001 + number Emergencies from a Textphone 18000 Calling from a telephone 18002 + number

Useful phone numbers

SBHA Services

Contact

Rent Payments & Rents Helpline 01750 724444 Mutual Exchanges 01750 724444 Welfare Benefits & Debt Advice 01750 724444 Antisocial Behaviour Team 01750 724444 Official Complaints 01750 724444 SBHA Shareholding Membership 01750 724444 Grounds Maintenance Service 01750 724444 HomeChoice Bidding Line 0845 873 6464 SBHA HomeChoice Website www.sbhahomechoice.org.uk SBHA Website www.sbha.org.uk HomeSwapper www.homeswapper.co.uk SBHA Repairs – Out of Hours (emergencies only) 0800 0193 222

Council Services SBC Customer Services Trading Standards Recycling and Waste Collection SBC Website Homelessness Team Antisocial Behaviour Unit Out of Hours Emergencies

Contact 0300 100 1800 0300 100 1800 0300 100 1800 www.scotborders.gov.uk 01896 661385 0800 028 5711 01896 752111

Emergency Services Only

Contact

National Grid Emergency Number (gas and electricity) Scottish Water SBC Homelessness Service Crime Stoppers Police/Fire Brigade/Ambulance

0800 111 999

Care and Support Agencies

Contact

Citizens Advice Scotland Scottish Domestic Abuse Helpline Border Women’s Aid Victim Support Scottish Borders Samaritans (Borders)

0800 028 1456 0800 027 1234 01450 218409 01896 751212 116123 (free from any phone) 0808 802 6161 0800 917 7650 0300 123 6600 01896 825560 01896 826000 0808 801 0503 0845 300 0930 01835 825024

CRUSE Bereavement Care Scotland Alcoholics Anonymous Frank – National Drugs Helpline Public Health NHS Borders Borders General Hospital (BGH) Asylum Help UK Dental Enquiry Line Domestic Abuse Advocacy Support Service (DAAS)

0800 077 8778 01896 752111 0800 555 111 999

Other Useful Agencies

Contact Number

SEPA Floodline Police (non-emergency) NHS 24 Helpline (non-emergency) Home Basics Walkerburn* Home Basics Hawick* *for recycled furniture

0345 988 1188 101 111 01896 870455 01450 363974

SBHA Head Office Opening Hours *Monday to Thursday: 8.45am – 5.00pm. Phone lines open from 8am – 6pm. *Friday: 8.45am – 3.45pm. Phone lines open from 8am – 3.45pm.

SBHA provides a local Post Office service from within their Head Office at South Bridge House, Whinfield Road, Selkirk, TD7 5DT. *Monday to Thursday: open 9am – 5pm. Last acceptance for mailing is 4.35pm. *Friday open: 9am – 3.45pm. Last acceptance for mailing is 3.05pm.

Easy and accessible parking!

You can also contact us online - enquiries@sbha.org.uk or via social media.

*Subject to Covid-19 restrictions www.sbha.org.uk

www.sbto.org.uk