Issuu

Mobile Shower Commode Chairs

User/ Dealer Manual

self-propelled

Attendant-propelled

Table of Contents Safety Precautions

Transfers

Stability

Intended Use

1.1 M1 Overview

1.0 General Information

2.0 Set Up

2.1.1 Seat Height

2.1 Seat Height and Seat Dump

2.1.2 Seat Dump

2.2 PU Solid Back Support (Optional)

2.2.2 Angle Adjustment (Optional)

2.2.1 Height Adjustment (Optional)

2.2.3 Depth Adjustment (Optional)

2.2.4 Adjustable-Tension Back Upholstery

2.3 Caster Installation

2.5 Arm Height and Pad Adjustment

2.4 Big Wheel Package

2.6 Foot Support Installation and Adjustment

3.0 Use and Operation

3.2 Commode Pan

2.7 Fasteners

3.1 Casters

4.0 Cleaning and Maintenance

4.1.1 Commode Pan

4.1 After Each Use

4.1.2 Seat

4.2 Cleaning as Needed

4.2.1 Frame, Arm Supports, Foot Supports, and Other Components. 4.3 Routine Inspection and Maintenance 4.4 Cleaning Products and Storage

20 20 20

5.0 MetaPal M1 Limited Warranty

5.2 Warranty Coverage

5.1 Who Is Covered

5.3 Obtaining Warranty Service

5.5 Limitation of Implied Warranties and Liability

7.0 End-of-Life Disposal

5.4 Limitations and Exclusions 6.0 Contact Information 8.0 Pre-Use Inspection

24 25

Safety Precautions

Failure to follow the instructions in this manual may result in injury to the user or caregiver, or damage to the product. The MetaPal M1 must be correctly assembled and adjusted before use. All users, dealers, attendants, and caregivers must read this manual in full and understand how to operate the MetaPal M1 safely before the chair is put into use. The latest version of this manual can be downloaded from solutionbased.com. If any part of this manual is unclear, contact your dealer, distributor, or SolutionBased directly. Manufacturer SolutionBased, Inc. 12405 Montague St., Pacoima, CA 91331 Phone: (877) 769-2833 Email: info@sb.care

Product

Maximum User Weight

MetaPal M1

350 lb (159 kg)

Safety Warnings This device must only be used for its intended purpose as described in this manual. Stability Each caster on the M1 has a combined roll-and-swivel lock operated by a foot pedal. Before engaging the locks, turn all casters so they point outward from the frame. This gives the chair its widest footprint and its greatest resistance to tipping. If the optional Large Wheel Package is installed, two casters are replaced by large wheels with wheel brakes. Engage both wheel brakes and lock the remaining casters whenever the chair is stationary. 1. Do not lean forward while seated. Doing so may cause the chair to tip forward. 2. Do not lean out over either side of the chair. 3. Do not reach down to pick objects up off the floor. Use a reaching aid or ask an attendant for help. 4. Do not travel up or down any ramp without an attendant controlling the chair throughout. 5. Do not park or position the chair across a side slope.

WARNING Caster locks and wheel brakes are designed only to secure the chair while stationary. Never use them to slow or stop a moving chair.

Ramps and Inclines Before regular use, test the chair on every ramp or sloped surface it may encounter, including the entrance of a roll-in shower. First, test the surface with an attendant and no user seated in the chair. Then repeat the test with the user seated and an attendant ready to assist. Whenever possible, have a qualified healthcare professional participate in the assessment. Maximum incline: Do not push or pull the M1 on an incline steeper than 1:12 (approximately 5°). Propulsion When equipped with 4 casters, the M1 must be propelled only by an attendant. The seated user must not attempt to self-propel, and the chair must not be propelled by any other method. Water Immersion The M1 is designed for use in wet areas such as showers. It is not a pool chair and must never be submerged, in whole or in part, in water or any other liquid. Submersion will damage the chair’s components. 4

Transfers Transferring onto or off of the M1 presents a significant risk of falls or injury. Before using the chair, establish and practice a safe, repeatable transfer method with an attendant present and ready to stabilize the chair. If transfers cannot be performed safely and consistently, consult a qualified healthcare professional familiar with transfer techniques and equipment. Anyone who has not been trained to perform tranfers safely must always be assisted and may require a mechanical patient lift. Transferring onto the M1 6. Always lock all four casters before a transfer, with all casters pointing outward from the frame. If the Large Wheel Package is fitted, engage both wheel brakes and lock the remaining casters. 7. Never transfer on a slippery surface. Transfer on a clean, dry, non-slip floor. Smooth hard floors may allow even locked casters to slide. Loose mats and rugs can slide and are a hazard. 8. Never stand on any part of the M1 frame. 9. Never use the foot supports to bear weight during a transfer; Doing so may cause the chair to tip. Rotate the foot supports out of the way or remove them entirely before transferring.

The M1 is not intended for use as a transport device. The M1 is not intended to be used as a long term seating system.

IMPORTANT WHEN USING THE METAPAL M1 WITHOUT AN ATTENDANT PRESENT, ALWAYS KEEP A RELIABLE MEANS OF CALLING FOR ASSISTANCE WITHIN REACH

IMPORTANT NEVER LIFT OR CARRY THE METAPAL M1 BY ITS ARM SUPPORTS OR FOOT SUPPORTS.

IMPORTANT ALWAYS CONFIRM THE SEAT IS FULLY INSTALLED AND SECURED BEFORE A USER TRANSFERS ONTO THE CHAIR. Secure the seat by fully tightening all four screw knobs on the underside of the seat.

Intended Use The MetaPal M1 is intended: 10. As an aid for showering, toileting, and related personal care and hygiene activities; 11. To support the user’s body in a seated position; 12. For use with or without a caregiver’s assistance; 13. For toileting positioned over a standard toilet, or as a commode using the commode pan; 14. For indoor use only; 15. In both institutional and home environments. The M1 performs no therapeutic or diagnostic function and is not intended for any therapeutic or diagnostic purpose. The M1 is intended for individuals with mobility impairments who cannot stand safely or who have difficulty standing or maintaining balance during showering, toileting, or personal hygiene. Users may also have limited endurance or postural control and may require caregiver assistance.

IMPORTANT CAUTION - RISK OF SKIN BURNS. Chair surfaces may become hot when exposed to hot water, direct sunlight, or other heat sources. Before seating the user, check all contact surfaces and allow the chair to cool if necessary. Do not leave the chair in direct sunlight before use. 6

1.0 General Information 1.1 M1 Overview

Adjustment Ranges Note: Unless otherwise stated, adjustments are in 1 in. or (25.4 mm) increments. Adjustment

Range

Adjustment

Range

Leg rest - in/out

4 in. / 101.6 mm

Arm support - in/out

4 in. / 101.6 mm

Leg rest - vertical

3 in. / 75 mm

Arm support - rotational

Infinite angle

Seat - vertical

4 in. / 101.6 mm

Arm support - up/down

6 in. / 152.4 mm, infinite

Seat - horizontal

+/-1 in. / +/-25 mm

Back support - up/down

+4 to 8 in. / +101.6 to 203.2 mm

Seat - angled

2 in. / 50.8 mm front/rear

Back support - angle

+/-10° increments

Handlebar - up/down

4 in. / 101.6 mm

Back support - horizontal

+2 in. / +50.8 mm per piece

2.0 Set Up Tools Required: The only tool required for M1 setup is the 4 mm Allen key included with the chair. Seat height adjustment, seat dump adjustment, and caster installation are tool-free and are performed using the chair’s Plunge Pullers.

IMPORTANT NEVER MAKE ADJUSTMENTS WITH THE USER IS SEATED IN THE CHAIR.

2.1 Seat Height and Seat Dump 2.1.1 Seat Height Seat height is adjusted using the four Plunge Pullers located on the frame. No tools are required.

16. Loosen all four knobs located beneath the seat. 17. Pull out and twist each of the four Plunge Pullers to hold them in the released position. 18. Raise or lower the seat to the desired height. 19. Twist each Plunge Puller back to its engaged position. Confirm that all four Plunge Pullers are fully engaged before using the chair.

IMPORTANT The chair must be unoccupied during this adjustment. Never adjust the seat dump while anyone is seated in the chair. 8

2.1.2 Seat Dump 20. Loosen all four knobs located beneath the seat. 21. To adjust the front of the seat, pull and twist the two front Plunge Pullers to hold them in the released position. To adjust the rear of the seat, pull and twist the two rear Plunge Pullers to hold them in the released position. 22. While supporting the selected end of the seat frame, raise or lower it to the desired height in 1 in. (25.4 mm) increments. 23. Twist both Plunge Pullers back to their engaged positions. Confirm that both Plunge Pullers are set at the same height and fully engaged. 24. Securely retighten all four knobs beneath the seat before using the chair

IMPORTANT THE CHAIR MUST BE UNOCCUPIED DURING THIS ADJUSTMENT. NEVER ADJUST THE SEAT DUMP WHILE A USER IS SEATED IN THE CHAIR.

2.2 PU Solid Back Support (Optional) 2.2.1 Height Adjustment (Optional) Tool required: 4mm Allen key (included with the chair). 25. The optional solid back support is pre-installed on the vertical back tubes. Orange plastic strips help hold it in position while the four mounting screws are loosened for height adjustment. 26. Using the included 4mm Allen key, loosen the four mounting screws just enough to allow the back support to move. 27. Apply light inward pressure to both mounting brackets at the orange plastic strips on the vertical back tubes. While maintaining this pressure, slide the mounting brackets up or down to the desired height. Ensure both sides are positioned evenly, and the back support is level. 28. Tighten all four mounting screws evenly until the back support is secure and any play is eliminated. Do not over-tighten.

Note: The orange plastic strips hold the back support in position only during adjustment. All four mounting screws must be securely tightened before using the chair.

2.2.2 Angle Adjustment (Optional) Tool required: 4mm Allen key (included with the chair). 29. Using the included 4 mm Allen key, remove the two mounting screws from each side of the solid back support—four screws total. 30. Slide the solid back support off the mounting brackets. 31. Adjust both mounting brackets to the desired angle. Confirm that the left and right brackets are set to the same position. 32. Slide the solid back support back onto the mounting brackets. 33. Reinstall all four mounting screws and tighten them evenly until the back support is secure and all play is eliminated. Do not overtighten. . 2.2.3 Depth Adjustment (Optional) Tool required: 4mm Allen key (included with the chair). 34. Each mounting link provides approximately 2 in. (50.8 mm) of fore-and-aft adjustment. Multiple links may be installed to provide additional depth adjustment. 35. Using the included 4 mm Allen key, remove the screws securing the solid back support to the mounting brackets. Slide the back support off the brackets. 36. Add, remove, or reposition the mounting links to achieve the desired depth and angle. Confirm that the left and right sides use the same number of links and are set to the same position. Reinstall and securely tighten all link and bracket hardware.. 37. Slide the solid back support back onto the mounting brackets and reinstall all mounting screws. Tighten the screws evenly until the back support is secure and all play is eliminated. Do not overtighten. 10

IMPORTANT ALL MOUNTING HARDWARE MUST BE SECURELY TIGHTENED BEFORE THE CHAIR IS USED.

Note: Depending on the selected back support angle, access to both mounting screw locations on each side may be limited. In this configuration, one mounting screw per side is sufficient, and the unused screw on each side may be removed. At least one mounting screw on each side must be securely installed and tightened before the chair is used.

2.2.4 Adjustable-Tension Back Upholstery The M1’s standard adjustable-tension back support includes five independently adjustable straps. Each strap can be tightened or loosened to contour the back support to the user and provide support where needed. For additional comfort, an optional foam insert may be added. For easier installation, remove the back support from the chair before inserting the foam. Unzip the opening at the bottom of the back support, place the foam insert inside, and fully close the zipper before reinstalling the back support and using the chair.

Solid back support

Adjustable-tension upholstery

2.3 Caster Installation

Each caster is secured to the base frame by a Plunge Puller. No tools are required. 38. Pull the Plunge Puller straight out and hold it in the released position. 39. Insert the caster stem into the housing. Once the stem is inserted far enough, release the Plunge Puller and continue pushing the caster stem inward until the Plunge Puller fully engages with the hole. 40. Confirm that the Plunge Puller is fully engaged by pulling downward on the caster. The caster must remain securely attached and must not come out of the housing. 41. Repeat Steps 38–40 for the remaining three casters.

2.4 Big Wheel Package The MetaPal M1 is available in two configurations: 42. M1-AP (Attendant-Propelled): Four 5-inch casters. 43. M1-SP (Self-Propelled): Two 5 in. casters, two large self-propulsion wheels, and a set of wheel brakes. Self-propulsion wheels are available in 20 in., 22 in., and 24 in. sizes. The standard configuration includes 22 in. molded MetaPal wheels. The large wheels may be installed at the front or rear of the chair, depending on the user’s needs and configuration. The M1 frame includes three axle-mounting holes to accommodate the different wheel sizes. The standard 22 in. wheels are installed in the center axle-mounting holes. Tool required for brake installation: 4mm Allen key (included with the chair). 44. Determine whether the self-propulsion wheels will be mounted at the front or rear of the chair. 45. Install the two 5 in. casters at the opposite end of the frame. When the self-propulsion wheels are mounted at the rear, install the casters at the front. When the self-propulsion wheels are mounted at the front, install the casters at the rear. 12

46. Remove the rubber plug from the appropriate axle-mounting hole on each side of the frame. For 22-inch wheels, use the center holes. 47. Position the supplied plastic spacer between each wheel and the frame. The spacer prevents the rotating wheel from rubbing against or scratching the frame. 48. Press and hold the button on the quick-release axle pin. Insert the axle through the wheel and spacer and fully into the mounting hole. Release the button, then pull outward on the wheel to confirm that the axle is locked and the wheel cannot detach. Repeat on the opposite side. 49. Install and adjust the hand-brake assemblies. Confirm that each brake securely holds its wheel when engaged. 50. Install the optional anti-tip wheels only when the self-propelled wheels are mounted at the rear. Anti-tip wheels are not compatible with the front-wheel configuration. 51. Confirm that both quick-release axles are fully engaged and all brake fasteners are securely tightened. With the brakes released, verify that both wheels rotate freely. With the brakes en gaged, verify that both wheels are held securely.

Wheel and spacer

Brake assembly

Axle holes

Quick-release axle

Brake Action

2.5 Arm Height and Pad Adjustment Arm Support Height Adjustment Tool required: 4mm Allen key (included with the chair). 52. Using the included 4mm Allen key, loosen the two mounting screws on the arm support just enough to allow the mounting bracket to move. 53. Apply light inward pressure to the mounting bracket at the orange plastic strip. While maintaining this pressure, slide the arm support up or down to the desired height. 54. Tighten both mounting screws evenly until the arm support is secure and all movement or play has been eliminated. Do not over-tighten. 55. Repeat Steps 52–54 for the opposite arm support.

Note: The orange plastic strips hold the arm supports in position only while they are being adjusted. All mounting screws must be securely tightened before using the chair.

Arm-Support Pad Adjustment Each arm-support pad can be moved forward or backward and rotated to provide the desired arm support or reduce the chair’s overall width. 56. Loosen the adjustment screw on the arm-support pad just enough to allow the pad to move. 57. Slide the pad forward or backward to the desired position. 58. Rotate the pad to the desired orientation. For narrow doorways or confined spaces, rotate the pads to reduce the chair’s overall width. When additional space is available, rotate the pads to provide greater forearm support. The gently curved shape can be positioned to cradle the arm like an arm trough. 59. Tighten the adjustment screw until the pad is secure. Do not over-tighten. 60. Repeat these steps for the opposite arm-support pad.

Arm pad adjust forward and backward

Arm pad adjust by rotation

IMPORTANT Confirm that both arm-support pads are securely tightened before using the chair.

Swing-Away and Removable Arm Supports Each arm support can swing outward to provide additional access or can be completely removed when needed. An optional Plunge Puller may be installed to lock the arm support in position. If equipped, disengage the Plunge Puller before moving or removing the arm support. After returning the arm support to its operating position, confirm that the Plunge Puller is fully engaged before using the chair.

2.6 Foot Support Installation and Adjustment The foot supports can be rotated inward or outward, or removed entirely, to provide better clearance during transfers. To install the foot supports: Insert the hanger tubes into the receivers on the frame. Rotate each foot support forward until the pin engages with the groove in the receiver and the foot support locks securely into position. To adjust the footplate height: 61. Pull and rotate the Plunge Puller to hold it in the released position. 62. Slide the inner foot support tube up or down to the desired height. 63. Align the nearest adjustment hole, then rotate and release the Plunge Puller. Confirm that the Plunge Puller is fully engaged and the inner tube is securely locked. 64. Repeat Steps 61–63 for the opposite foot support. To rotate the foot supports: Lift the hanger tubes slightly to disengage the pins from the receiver grooves, then rotate the foot supports inward or outward. To remove the foot supports: Lift the foot supports completely out of the receivers.

IMPORTANT NEVER STAND ON OR PLACE BODY WEIGHT ON THE FOOT SUPPORTS. ROTATE THE FOOT SUPPORTS OUT OF THE WAY OR REMOVE THEM BEFORE TRANSFERRING ONTO OR OFF THE CHAIR. 16

Install supports

Height adjustment

Swing-away/removal

4mm fastener on top and plunge puller shown below

2.7 Fasteners Install and tighten all fasteners by hand using the included 4mm Allen key. Never use power tools, as excessive speed or torque can cause stainless-steel fasteners to seize or gall permanently. At least once a year, inspect the chair to confirm that all fasteners are tight, all Plunge Pullers engage fully, and all adjustable components are securely locked in position. 17

3.0 Use and Operation 3.1 Casters The M1-AP is equipped with four 5-inch casters as standard. Each caster has a dual-locking brake that prevents both rolling and swiveling. 65. To lock: Press the orange pedal firmly downward until it engages. 66. To release: Lift the orange pedal upward. Always ensure the casters are locked before the user transfers into or out of the chair.

3.2 Commode Pan The commode pan is designed to fit directly beneath the seat aperture. Its smooth surface facilitates cleaning, while the handle and pouring spout allow for controlled carrying and emptying. A slightly raised area in the center of the pan is intentional and is designed to reduce splashing when the pan contains urine or fecal matter. To remove the pan: Slide the pan toward the rear of the chair. A slight, steady pull may be required to move the pan past the locking springs. To reinstall the pan: Guide the pan into the mounting brackets and slide it forward until it reaches the stops. Slight resistance may be felt as the locking springs engage. The springs help secure the pan and prevent it from sliding out if the chair encounters a small bump or uneven surface.

IMPORTANT ALWAYS CONFIRM THAT THE PAN IS FULLY SEATED AND SECURELY RETAINED BEFORE USE. The commode lid has a hook on its underside. When the lid is removed, hang it from the slot at the end of the pan handle to keep it clean and out of the way. Optional Lowered Commode Pan Kit An optional kit is available to position the commode pan lower beneath the seat. This provides additional access for users who independently perform perineal hygiene or bowel-care routines while allowing the commode pan to remain in place. 18

Commode slides in and out from rear

Commode cover can hang from commode bucket

Optional lowered commode pan kit 19

4.0 Cleaning and Maintenance Regular cleaning, inspection, and maintenance help keep the MetaPal M1 clean, safe, and functioning properly.

4.1 After Each Use 4.1.1 Commode Pan 67. Remove the commode pan and empty its contents. 68. Wash the commode pan with warm, soapy water or clean it using a compatible multipurpose disinfectant cleaner. Use a soft brush if necessary. 69. Rinse thoroughly with clean water, following the cleaning product manufacturer’s instructions, before reinstalling, storing, or reusing the commode pan. 4.1.2 Seat 70. Apply a compatible multipurpose disinfectant cleaner to the seat according to the cleaning product manufacturer’s instructions. 71. Clean all surfaces with a soft cloth or soft brush, paying particular attention to the seat aperture and surrounding areas.. 72. Rinse thoroughly with clean water, following the cleaning product manufacturer’s instructions, before storage or reuse.. 73. For more thorough cleaning, remove the seat to access its underside and the areas surrounding the seat aperture.

IMPORTANT DO NOT SUBMERGE THE SEAT IN WATER OR ANY CLEANING SOLUTION.

4.2 Cleaning as Needed 4.2.1 Frame, Arm Supports, Foot Supports, and Other Components. 74. Apply a compatible multipurpose disinfectant cleaner to the components according to the cleaning product manufacturer’s instructions. 75. Clean all surfaces with a soft cloth or soft brush, as needed. 76. Rinse thoroughly with clean water, following the cleaning product manufacturer’s instructions. 77. After the final rinse, wipe the chair with a clean, soft cloth and allow it to dry completely. Drying the chair before storage helps reduce mildew formation and water spotting. 4.3 Routine Inspection and Maintenance Inspect all fasteners, casters, wheels, hardware, locking mechanisms, and moving components at least once a year. Confirm that all components are securely attached and functioning properly. Inspect the chair immediately if any of the following conditions occur: 78. Any component becomes loose or difficult to operate. 79. The chair exhibits unusual movement, noise, or instability. 80. The chair has been dropped, damaged, or subjected to an unusual impact. 81. There is any concern about the chair’s condition or performance. 20

IMPORTANT DO NOT USE THE CHAIR IF ANY COMPONENT IS LOOSE, DAMAGED, OR NOT FUNCTIONING PROPERLY.

Manual for future reference.

4.4 Cleaning Products and Storage Use a compatible, nonabrasive multipurpose disinfectant cleaner. Follow the cleaning product manufacturer’s instructions for application, required contact time, and rinsing. Do not use chlorine bleach or cleaning products containing chlorine bleach on any MetaPal M1 component. Store the MetaPal M1 in a clean, dry environment. Do not store or leave the chair near swimming pools, pool chemicals, or other sources of chlorine. Prolonged exposure to chlorine may damage or discolor the chair.

IMPORTANT DO NOT USE ABRASIVE CLEANING POWDERS OR SCOURING PADS ON THE METAPAL M1. DO NOT SUBMERGE THE METAPAL M1 IN WATER OR ANY CLEANING SOLUTION. DO NOT USE CHLORINE BLEACH OR CHLORINE-BASED CLEANING PRODUCTS ON ANY COMPONENT. READ AND FOLLOW ALL INSTRUCTIONS AND SAFETY PRECAUTIONS PROVIDED BY THE CLEANING PRODUCT MANUFACTURER. RINSE THE METAPAL M1 THOROUGHLY AFTER CLEANING, IN ACCORDANCE WITH THE CLEANING PRODUCT MANUFACTURER’S INSTRUCTIONS, TO REMOVE SOAP, DETERGENT, AND CLEANING PRODUCT RESIDUE. AFTER RINSING, DRY THE CHAIR THOROUGHLY WITH A CLEAN, SOFT TOWEL TO HELP PREVENT MOLD AND MILDEW GROWTH.

5.0 MetaPal M1 Limited Warranty This Limited Warranty is provided by SolutionBased, Inc. (“SolutionBased”) for the MetaPal M1.

5.1 Who Is Covered This warranty applies to the original retail purchaser or the original end user for whom a new This Limited Warranty applies to the original retail purchaser or the original end user for whom a new MetaPal M1 was purchased. The MetaPal M1 must have been purchased directly from SolutionBased or through an authorized MetaPal dealer. This Limited Warranty is nontransferable.

5.2 Warranty Coverage SolutionBased warrants the structural base frame and back frame components of the MetaPal M1 against defects in materials and workmanship for a period of five (5) years from the original retail purchase date. All other original MetaPal M1 components are warranted against defects in materials and workmanship for a period of one (1) year from the original retail purchase date. Normal wear and tear is not considered a defect in materials or workmanship and is not covered under this Limited Warranty. If a covered defect occurs during the applicable warranty period, SolutionBased will, at its sole discretion, repair the defective component or provide a replacement part or product. Replacement parts may be new or functionally equivalent to the original parts. Any repaired or replaced component will remain covered only for the remainder of the original warranty period. If repair or replacement is not reasonably available, SolutionBased may provide an alternative remedy as required by applicable law. Unless otherwise required by applicable law or expressly approved by SolutionBased in writing, this Limited Warranty does not cover labor, service calls, removal, installation, packaging, or shipping costs associated with inspection, repair, or replacement.

5.3 Obtaining Warranty Service Obtaining Warranty Service To request warranty service, first contact the authorized MetaPal dealer from whom the M1 was purchased. If the dealer cannot provide satisfactory assistance, contact SolutionBased directly: SolutionBased, Inc. 12405 Montague Street Pacoima, CA 91331 Phone: (877) 769-2833 Email: info@sb.care Website: solutionbased.com When submitting a warranty claim, provide: 82. The dealer’s name and address, if applicable. 83. The product model. 84. The original purchase date and reasonable proof of purchase. 85. The chair’s serial number, located on the identification label attached to the frame. 86. A detailed description of the issue. 87. Photographs or videos of the affected component, if requested SolutionBased may require the product or affected component to be inspected before approving a claim. Do not return the M1 or any component without prior authorization and return instructions from SolutionBased.

5.4 Limitations and Exclusions This Limited Warranty does not cover: 88. Normal wear and tear, including deterioration of upholstery, cushions, straps, grips, wheel or castor treads, brake components, and other wear items. 89. Cosmetic damage that does not affect the safe operation or function of the M1. 90. Damage caused by accident, abuse, misuse, negligence, improper assembly, or use outside the product’s intended purpose or stated limitations. 91. Damage caused by improper cleaning, maintenance, drying, or storage, including the use of chlorinated products, abrasive cleaners, or scouring pads. 92. Corrosion, mold, mildew, or deterioration caused by improper cleaning, inadequate rinsing or drying, prolonged exposure to moisture, or exposure to incompatible chemicals. 93. Damage caused by alterations or modifications not approved by SolutionBased. 94. Damage or defects caused by incompatible parts, attachments, repairs, or services. 95. Damage caused by fire, flooding, natural disasters, or other external causes beyond SolutionBased’s reasonable control. 96. Damage or failure resulting from not following the instructions, warnings, or maintenance requirements contained in this manual. Using third-party parts or an independent service provider does not, by itself, void this warranty. However, this warranty does not cover defects or damage caused by incompatible parts, improper repairs, unauthorized modifications, or incorrectly performed service. Removal or alteration of the serial-number label will not automatically void the warranty. However, SolutionBased may deny a claim if the identity of the product or its warranty eligibility cannot reasonably be verified.

5.5 Limitation of Implied Warranties and Liability To the extent permitted by applicable law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of the applicable express warranty stated above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Except where another remedy is required by applicable law, repair or replacement under this Limited Warranty is the purchaser’s exclusive remedy. To the extent permitted by applicable law, SolutionBased is not liable for incidental, indirect, special, or consequential damages resulting from the use of, or inability to use, the MetaPal M1. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Nothing in this Limited Warranty excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable consumer protection laws. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

6.0 Contact Information Proper assembly and careful adjustment are essential for the safe operation of the MetaPal M1. The most current version of this manual can be downloaded from solutionbased.com. For questions or clarification regarding any section of this manual, contact your authorized MetaPal dealer or distributor, or contact SolutionBased directly. Manufacturer SolutionBased, Inc. 12405 Montague Street Pacoima, CA 91331 Phone: (877) 769-2833 Email: info@sb.care Website: sb.care

7.0 End-of-Life Disposal Before disposing of the MetaPal M1, clean and disinfect it according to the instructions in this manual. Dispose of or recycle the chair and its components in accordance with applicable local regulations. Contact your local waste or recycling authority if you are unsure of the proper disposal method. Healthcare facilities should also follow their internal procedures for disposing of used or potentially contaminated equipment. 24

8.0 Pre-Use Inspection Inspect the MetaPal M1 before each use. Confirm that the back support, arm supports, seat, base frame, casters, wheels, foot supports, and all installed accessories are securely attached and in proper working condition. Confirm that all four screw knobs beneath the seat are securely tightened before the user is seated. Verify that all Plunge Pullers are fully engaged and that all applicable caster locks and wheel brakes engage, release, and function properly.

WARNING DO NOT USE THE METAPAL M1 IF ANY COMPONENT IS LOOSE, DAMAGED, MISSING, OR NOT FUNCTIONING PROPERLY. ANY CONDITION THAT COULD COMPROMISE THE SAFE OPERATION OF THE CHAIR MUST BE CORRECTED BEFORE USE.

For maintenance or repair assistance, contact your authorized MetaPal dealer or distributor. If satisfactory assistance is unavailable, contact SolutionBased directly at info@sb.care or (877) 769-2833.