SAVVY The Business Magazine May 2021 Issue

May 2021 Issue

A Vision to Empower Parents & Women Globally

The Joy of Flying: 50 Years Later

Crystal Hayslett

Switching Sides From Behind The Camera To The Front

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Why would a CEO be guilty? CEO's are guilty of not working with a purpose. How many times have you asked a question and was told that you don't know what you are talking about? How many times have you challenged a process and was ignored or reprimanded? So I say CEO's are guilty of this crime. A crime of falsifying the truth. C-Suite executives go into a position with the agreement to work with their team and ensure that they work together to implement practical tools and processes to make the business thrive. They missed the mark. It's time to file charges on CEO's that do not follow through with COMMUNICATING with their team openly, creating an ECONOMIC solution and atmosphere, and OPPORTUNITIES for team members to be a part of an organization and to do their job to the best of their ability.

Just because a person goes on an interview for a position does not mean they are there to work in the field. Just in case CEO's didn't realize it, we are in 2020, and we live in a world where everyone should be treated equally. No, they are not whipped physically, but being whipped with disrespect and being ignored can be just as bad.

Unfortunately, a person hates to get up to go to a job. I know you are going to say, "Well, why don't they find a different job?". Easier said than done for some. It doesn't matter the education or experience a person has; they are still there to work with an organization just like everyone else.

The court has ruled that they are guilty and will be charged with probation. The terms will be 90 6 of 24

days probation with a sentence of process and communication improvement. Within 90 days, CEO's will consider their Team Members as Partners. Partners that will are recognized and supported with open conversations (good or bad) on any topic. This allows the CEO to COMMUNICATE with partners to create sustainable innovation for the next generation. Cultivate an ECONOMIC atmosphere that attracts energy, talent and recognizes the unique skill set within the organization. The OPPORTUNITY to hear what needs to be changed and how to disrupt business practices that do not promote ethical business practices. Building an organization with optimal solutions will produce a process playbook that will map out the breakdowns and initiate organic growth.

The ladies behind a brand that gives back to the community. GrindTime Nutrition has a variety of teas and shakes that are healthy. Having the opportunity to highlight a BlackOwned business, but a business that has healthy options. I know looking at the drinks you may think how can they be healthy. Well, they are. If you are in Spring, TX, you must stop by and get a shake or tea. I did not mention the sweet treats as well. Yes, the cookies and other goodies are AMAZING! You will not feel guilty about eating the cookies. I will say it’s refreshing to go into an establishment and be able to experiment. These ladies will accept any challenge, and I promise you will like it. Get your Grind on and stop by Grind Time Nutrition.

Owners: Tonya & Matt Blair Tamera & Laquentin Robinson 2111 Spring Cypress Rd Spring, TX 77388 7 of 24

The Joy Of Flying……

50 Years Later The year is 1971 when Richard Nixon was president, Anti-Vietnam War protest in Washington, D.C., Walt Disney World Resort opened in Florida, the cost for a gallon of gas was 8 cent and Celine Battle was hired with Continental Airlines. She is also the former Ms. Jack Yates High School.

Celine Battle who is referred by her colleague as Queen Celine started her career with then Continental Airlines some 50 years ago. Back in 1971 there was still smoking on the plane, no air marshals and the elite plane to fly was the Boeing jumbo 747. Celine has seen the airlines survive through their good and bad times not to mention a lot of airlines have fallen by the wayside. A career that was chosen for her by her mom who said “you have the personality for a stewardess”. Celine took her mother’s advice and went to her first interview and was the only black chosen out of the eight candidates being interviewed by the vice president of the company. A flight Attendants job is unique and different then any other job. Once the plane takes off and you are closed in a tube with 100 plus passengers you began to wear many hats in sometimes unusual situations. It is one of the many jobs where you are force to wear many hats such as the nurse, doctor, babysitter, teacher, therapist, security, timekeeper, and the navigator to name a few and all with great service and a smile. Some highlights of Celine’s fifty years of service are working, military charter flights such as Dessert Storm and bringing our men & women back from war which can be very emotional and several inaugural flights (which are appointed positions). During our recent pandemic, we have seen the economy take a nosedive and the airlines got hit hard which has cause employees to get laid off, take a separation package to reduce the workload and some just decided to retire early but this fly girl is still going strong with no signs of slowing down any time soon. When you speak of women who has paved the way for others and a person that uses her voice with suggestions to make her job more efficient than Celine is at the top of the list. She is a woman who thrives and certainly enjoys her job. The airline industry has also employed Celine’s daughter Kiesha as a flight attendant, her nephew as a mechanic and a brother who is a retired captain. So, it is all in the family at United Airlines. The joy of flying with fifty years of service and going strong.

Written by: Renee Taplin-Jones

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Switching Sides From Behind The Camera To The Front

How nervous were you when you knew you had the role of Fatima, and how did you feel?

It was an absolute dream come true. So definitely a few tiny nerves because that moment finally arrived that you jumped up all your life. So, of course, the natural emotions and nerves were there. But once it was time to go, and he was like an action Fatimah I was ready. Wow. How hard was it to switch hats from a costume designer to an actor?

I was still costume designing in the first season of sisters, and I was still styling Tyler. I was dressing all the characters and myself, running the department and still having to, like, take a minute to kind of turned into Fatima. And I'm like, Okay, now it's time to go to set. Let your team handle the department and focus on Fatima. It was hard because even like, if you were the person playing next to me, I would be checking your necklace, making sure your clothes are right. Like it's just out of habit because I've been doing it for so long that I had to Okay, stop, just focus on your life.

What advice would you tell someone going through the same thing of working and working, but it's just not coming fast enough for them?

Yeah. It's funny because I mean, it wasn't coming fast enough for me. And I was at a crossroads. And you know, sometimes I feel like different situations and opportunities come to your life, and you have to kind of prey on them and be like, okay, which direction I got to go in, and not to say to give up on your ultimate dream. But to see the bigger picture, sometimes you must see the bigger picture. And to see that this path could also lead you back to where you want to end up. I would say Be patient, stay the course. Just try to put yourself in positions where you can still learn. I was still a student of what I ultimately wanted to do, and I surrounded myself in the business. Every day I went to work, I was still learning. I was almost like taking an acting class, just by me, so basically, like sitting in an acting class at the back of the room just watching. That's what it felt like, you know. I would also always tell somebody if you can try to work in the arena of what you're trying to do ultimately.

COVID hit hard for everybody. We were all shut-in, and everything shut down. You know, we never would have thought that someone would tell us to go sit down somewhere 10 of 24

Yeah, like your mama told you to go sit down somewhere.

We had no choice. How creative did you get during the downtime?

No, during that time, we were right before COVID hit; we were going to start shooting season two sisters, and they got canceled, and we're not canceled, but it just got postponed until They can figure things out with COVID. It was like the very beginning of COVID. We didn't know what this thing was.

And everybody was like; you know what, we just need to sit down for a second, take the proper precautions, and until we can get a handle on this thing. And during that time, I started doing I was already doing cooking videos where I started cooking a lot more making more videos. I wrote a script, and I learned how to write. I took a master's class with Shonda Rhimes. She did an online course, and I did that. I started studying Spanish, and I did many things that I just you know, it was a lot of idle time.

And I was like, how can I make the most of this time. So those were some things that I did. And coming out of that, even during that time, we started getting scripts. I was able to spend those months figuring out who Fatimah was, as well.

When you did get back into acting, were you hesitant?

So when it was time to get that call that we were ready to shoot, I had a better grasp of who she was from the first season. I didn't know who she was because I was just a secretary going in and saying you need coffee. Like we didn't know her backstory, anything. But the things the stories that Tyler told in season two help me to understand who Fatimah was. And then, I was able to build my backstories to make my actions make sense. So I utilize that time for that as well.

Fatima is off the chain this season.

Listen, listen, I was reading those scripts. And I was like…

Fatima is pulling guns out of her purse.

Yes, ma'am. I was like, I'm pulling my gun out. It's so funny people like that's my granddaughter.

You know what? Yeah, Madea's granddaughter.

I scared myself watching it. I was like, So you mentioned you wrote a script. So can we look for something in the future?

That is a part of my bigger dreams, and my goal is to have my TV shows to direct and produce. So it was something that I was playing around with in some that I had on my heart for a long time. And I was like, let me just try to write it. I took the class first to learn how to, and then I uploaded the writing software to write scripts. And then I went ahead and just dove into it, and it was very therapeutic. So, in the future, it is something that I hope to have on the big screens one day.

Okay, Shonda Rhimes in the making, we see.

Thank you. Thank you so much.

I'm sure there's been a time you've been out minding your business, and people say, hey, Fatima is that you?

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Now they don't know who I am because I have a mask on. You know what that I have not gotten. That is great. I was in Miami a few weeks before all the craziness, and one Girl cans me proper dinner. She was like, excuse me? Are you the girl that's on the show? And I was like, where she's like sisters. I was like, yeah. And it didn't feel good. I was like, somebody recognized me. But yeah, I haven't gotten to think that because of COVID I get I still get to maintain a sense of normalcy and still live out my dream but still have my own life for now, but it is something that I make Because I love hearing stories about people who love the show and their thoughts on the show. It’s fun when people do recognize you. But yeah, I'm getting to hold on to a little bit of what I have left for Crystal.

How difficult was it for you as a woman getting into acting? You know, there's so many experiences with women, making their stamp on what they want to do their career, how difficult was it for you?

You know, it was a rough road. In the beginning, it wasn't dealing with just being a woman, and it was just the nose coping with the rejection. And I was I'm very blessed to have someone like Tyler, who takes the woman's voice and takes treating women with care and with respect and dignity very seriously. I haven't had to deal with some of the other things that women have had to deal with when it's when it comes to the movie industry. Working with Tyler, I feel very protected, you know, and he's, he doesn't do anything I'm not comfortable with, he'll call and say, hey, how do you feel about this? As he's writing, he'll call and say, Hey, this just came up as I was writing, how do you feel about it? I'm cool with that, or I'm not cool with it anymore. So um, I've been very blessed in that situation. But as far as just the nose, like getting used to the rejection for years, like I was, I moved to Atlanta in 2009 and started pursuing music and acting. And it wasn't until 2019 that I got my first real chance.

So now, is that patience? I mean, we say it's patience. And then we say, okay, little prayer by I'm going to let God, but sometimes, we be like, you know, what? Can you put a little steam behind that?

Yeah, no, it's a test, you know, but like, they say what every test is a testimony. And it's one of those just times in my life where I did go through depression. And just wondering like, Did I make the right choice?

Should I stay on Capitol Hill? Should I have moved to Atlanta? And just, I think there were always little moments where he would let me know I got you and you're on the right path. He always put me in the fitting room, and he always put me in the right place to be pushed to the next spot he wanted me to go to.

What's the best advice you've received from Tyler Perry?

This is a good one. The best advice that I received from him was recent; we were shooting season two.

And he called me, and he just said, just never forget where you come from. Never forget how you started; always maintain your humility. And always be good to people because you were once in their shoes. And that was something that resonated with me and that I will always carry with me because I know what it's like to be in certain positions of service, where you're the one behind the scenes trying to help people and maybe not be treated as well, you know. I always wanted to make sure that I never made anybody feel less than or anything like that. I want everyone to feel appreciated, equal and that we're all a team making this thing happen, and nothing happens without each other. You know. So that was probably one of the most important things that he shared with me to remain humble and authentic, everybody, right? No matter how you continue to climb. Great advice.

Where do you see Crystal in the next five years?

I hope to see Crystal as a household name like I want people to know who she is. I hope to have

landed some movie gigs and commercials, and I want to have my line of household items like interior design, cooking utensils, and pots and pans. I want to have my little Empire. I'm hoping that doors will continue to open where I can make those dreams come true as well.

What do you want people to know about Crystal that they don't know?

I love food. I love to eat. I make s'mores. I have a little bonfire thing outside on my back porch because I love s'mores. But when it's cold out, I'll make them on my stove. Like I literally like I was talking to parents last night. They're like, what are you doing? I had the whole pitchfork thing roasting marshmallows on my gas stove. They were like, Girl, you, and those darn s'mores. I love s'mores. Oh, I love playing tennis. I love I tutor young kids after school for an after-school program here in Atlanta. I love children., loves travel. And as much as I love to do all those, all those things. I'm also a homebody.

Sometimes, I can literally just sit in the house for an entire weekend and not leave, just order food out or cook and be comfortable and okay with it.

Do you have any regrets?

You know what? I don't think I do because, and I will tell you why. No matter what anybody tells me. If I set my mind to something, I'm going to try it whether I fail or not. I will never be like, Oh, yeah, I never tried that. I wish I hadn't done that. I wish I'd have done it differently. I always go after things. My parents thought I was crazy when I was a kid. Because I always went after things, no matter how crazy they were to other people. And I remember I was going quit my job and go work on Obama's first presidential campaign. And my parents were like, and you can't leave your job. I'm going to quit, and he's going to win. Like, I know he is. And they're like, I think you should, you know, maybe stick to your job, you know, and not leave you only been there for not even a year and that my parents are really big on loyalty. I ended up taking their advice and not leaving. But after he won, they were like. We will never tell you what you can do. And I was like, thank you. Finally, say, like, you could have been working in the White House. I'm like, yep. I could have been working in the White House with the first black president.

How did it make you feel to get that advice from them and to hear them say, "we will never tell you what you cannot do"?

Yeah, I think I've always valued my parents' advice and been a pretty good kid. But when it came to things my heart was set on, whether it was the clothes that I wanted to wear or some something that I wanted to go after, whether it was in a pageant, or if I wanted to play basketball, I couldn't play basketball for nothing but wanted to quit cheerleading and gymnastics to play basketball. Because I had one good intramural game, and I was like, I would be an excellent player. My mom was like, No, you're not. Because he was like, the basketball star of the town, and she was like, you will not embarrass me. And I was like, Okay, I'll stick this cheerleading. Right. But I was always one of those kids that, like, just believed I could do anything.

And I think the moment they told me, you know, we'll never tell you what you can't do. I think that was just them knowing that they had done their job. And whatever I put my heart on, I can believe they felt at that moment that I could do whatever I put my heart on. Right. Yeah, even now like, my parents are great.

Like, I have some very racy scenes that I play as a team, and my dad is like, I'm always like, good. He's like, just acting. And I'm like, yeah, I'm just working. Yeah, that's right. So supportive. Yeah.

I hear a lot of actors that say that they have just to forget who they are. And they have turned into their character. What do you do to put yourself in that mindset?

I'm not crystal. I'm Fatimah. And I have to do this. It's a sure way Fatima talks that I've created. I need to let go because of even my scenes with Devale. He's a married man. And I'm friends with his wife. The funny thing is the first thing we had to kiss, you would have thought I was like, a fifth grader kissing the first guy ever kissed in my life. He's like, Crystal, you have to do it, my shoulders were like, up to here. He's like, you need to calm down. We call Khadeen (Devale's wife). She's like, Girl, you better do your job. I was like, okay, Girl. I'm just so nervous. I'm like, this is somebody's husband, I had to be okay, this you acting.

There's nothing romantic about it because everybody is in the room, the cameraman & other customer directors. Everybody's watching you, Tyler's yelling at you to do stuff. So, you're acting. Like there's nothing sexy about it. That was like the hardest thing for me to let my guard down and be like, okay, you have to, you're playing a character. (sometimes we have to talk to ourselves) What would you do if this was you using? If you were Fatimah? How would you act? Would you be acting like a fifth grader? No, you would act like a grown woman. It took me a minute, but I had to just like, like, I just let it go. And even afterward, it goes kind of like it's like a jolt when you're done. It's like, okay, what's next?

What advice would you have for someone from Fatimah?

I would tell them to don't stand down to me to anybody, like always stand your ground. Be yourself.

Unapologetically. be loyal, be true. And hold you girls down because that's what Fatimah does.

I was worried about that. Yeah. But people I've been blessed to have most people really have separated, or they just they love the team so much that it's not like, it's not a negative connotation on her. Yeah. So, I've been blessed that the first character I'm playing is very relatable and likable, and I haven't had to deal with that backlash that some people some actors have, and I'm sure at some point in my career, I will deal with that. But I've been blessed to have people that were having been where I haven't had to say, but that's not me. They love Zack and Fatimah, so I've been fortunate to have such a likable and relatable character.

Do you think this is a stepping-stone for your next adventure? Whether is your movie or someone else?

I don't like to say stepping-stone. This is a great start. Like I've been blessed to have a great start. To go from just being a producer on the show to be a guest star to being a series regular has been a great transition for me.

I'm very excited to see What's next?

The interview with Crystal was fun. She is so down-to-earth and easy to talk to. It seemed like we were two girls on the phone chatting. Here experience as a celebrity is so much like everyday life. Staying humble as you grow is how we all should live our lives. Don't ever look down on anyone because you had to work your way up as well. Just remember when you move forward to reach back to others that are going on the journey.

If you are not a fan, be sure you check out Crystal "Fatima" on Sistas on BET. (check with your local time zone).

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Complicated Work versus

Profound Work

As far as I might be concerned, profound work adds significance to my life. Shallow work depletes my energy of importance. Yet, we as a whole have external work assignments to finish, for example, government forms, messages, gatherings, physical checkups, and so on.

Doing an excess of shallow work is the reason I disdain the corporate world here and there. I invest energy in responding and being accessible. My participation in a gathering matters when a ton of the time, I'm fortunate to say considerably more than "thanks everybody" toward the finish of the gathering. I like being the calmest individual in a group. It helps me feel like I'm significant; thus, I need to talk sporadically (that are my inner thoughts talking).

A ton of us invests energy in accomplishing complex projects. Complex projects will be work settled in interruptions. External work is the place where your task shift like you've downed a gallon of Red Bull.

Subtle work is finished with warnings, your telephone close by, and prepared to answer at any time. Deep work is of high worth. Complex work prompts tremendous outcomes after some time.

Which one are you? Just remember always to work smarter and not harder. Use your tools, and don't be afraid to ask for help.

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A Vision to Empower Parents & Women Globally Tanzila Zaman is the name of inspiration; she is a multi-award winning author, speaker, coach, presenter & social entrepreneur. She is the founder of Bank of Ideas CIC, a community Interest Company in UK. She is running two projects voluntarily worldwide to empower diverse parents and women. It has been more than seven years she inspires, educates and empowers multicultural parents to save their mother tongue worldwide by her online & offline workshops. She is conducting workshop for parent & children physically at children centre, library, school, private and community organizations in UK. Also, she started online workshop where any parent can join from anywhere in the world. Mother tongue is the core value of a multicultural child in abroad. So, it is very important to save our mother tongue through future generations as it is continuously fading away because of children born & grew in non-native environment. It is parental duty and obligation to pass mother tongue safely to next generation and endeavour children feel proud who they are! It helps children to get their natural instinct and self-esteem up and manage to synchronise in a global city, multicultural environment profoundly. She published an inspirational book MIND YOUR MOTHER TONGUE to save mother tongue by reaching 250million immigrants worldwide. The book is so simple & easy written in English available on amazon; anyone can find the prudent tips to practice for teaching mother tongue to their children.

Women are powerful and multi skilled but most of the time they forget to utilize. So, she is running women empowerment project to train how individuals can start a home/online business and achieve financial resilience & earn own identity! So, disadvantaged women are (financially down, domestic abused, divorced & single mother) are getting free training and support to start a home business. She is dedicated to serve more and more women who needs really support for living a decent life.

So, organizations or groups are always welcomed to collaborate with Tanzila Zaman for supporting the parents and women worldwide through her workshops, trainings, coaching & mentoring services.

Together we can save our mother tongue and together we can show respect to the women who can live a respectful life in the society!

bankofideasuk@gmail.com

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10 Difficult Client Situations How to Manage Them With Grace & Ease As much as we long for our workdays to go along smoothly without problems, you're faced with a challenge at some point during the day. It's just a part of life that challenges will occur. Those challenges range from having technical difficulty with your computer to having clients who want to terminate their contract because they don't think you're helping them.

While I can't help you predict every single that could go wrong in your business, here are some ideas for handling disgruntled clients. Incorporate the visionary businessbuilding ideas to help avoid unhappy clients and take care of yourself, so you're in a better position to remain stress-free when situations arise.

Create an Action Plan While you don't want to dwell on the fact that bad situations may arise, knowing how you'll handle yourself in difficult situations can be a relief when the time comes.

Think up some "worst possible scenarios," write them down, and then write down how you'd handle each situation. Take time to think through each scenario and then rewrite your answers as needed. Keep this reference handy, so you can pull it out when you have a problematic client.

Practice Self-Care to Ease Your Stress Taking care of yourself is paramount to running your business and taking care of your family. If you're sick, then your business isn't flourishing. If you're burnt out, then your business is stagnant.

Simply taking breaks during the day and going outside for 15 minutes increments can be helpful to calm your mind. Get some yoga and Pilates DVDs; join a gym or a roadrunners club. Take a bath with Epsom salts and your favorite essential oils. Self-care doesn't require a long time commitment, but it should be done daily for the best stress-free results.

Unplug for the Weekend Getting away from all electronics for the weekend isn't a torture test; instead, you'll be surprised at how much more time you have in your day when you're not glued to a screen.

At the very least, unplug your brain from electronics at least one hour before bed every night. Also, keep phones, tablets, and televisions out of the bedroom for the most relaxing sleep. Those ambient light rays harm your sleep pattern, which accounts for still feeling sleepy when you wake up in the morning.

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Be Approachable & Authentic Prospective clients will be attracted to you when they see you in action. Whether that's on a Facebook Live video, on a podcast interview, or hosting a webinar, people will make quick judgments about your coaching style based on how you conduct yourself.

Being authentic with your stories and your demeanor will naturally make you more approachable to your fans. Some people will connect with your style, and others won't. So long as you're authentic and not trying to imitate a big-name guru, you will attract your ideal client.

Admit When You Make mistakes No one likes to be wrong, but owning up to your mistakes – or mistaken advice – is a form of personal responsibility. You're not playing the blame game by always pointing the finger at someone else. Instead, you're showing your integrity by being honest, and that goes a long way toward repairing relationships with clients who are about to leave you.

Take your client's concerns seriously.

Don't just "smile and nod" while your client rants endlessly. Listen carefully to their concerns, investigate their claims, and report back in a timely fashion how you'll rectify the situation.

That does not mean, however, that you roll over and give in to their demands. Each case is unique, and your relationship with the client thus far will likely dictate how lenient you'll be to keep them on your roster. But everyone wants and needs to be heard, so listen and then suggest an appropriate solution. You can't control whether your client will be happy with the resolution, but you can say you tried your best.

Learn lessons from every unhappy customer Bill Gates said, "Your most unhappy customers are your greatest source of learning." Once you resolve your dispute with your client, go back over your notes and determine if things could have been handled differently. What could you have done differently? Your client? Could you have given different advice? Do you need to switch up your exercises or tools? Is there a process or device you can implement to avoid this situation in the future?

Keep networking, both online and offline Networking will keep prospects coming to you, but you'll also get to know other coaches in your circle, so you'll develop a nice list of referrals should anyone not be the right fit for your coaching business. Remember, not everyone will be YOUR ideal client, but they may be someone else's.

Likewise, those coaches may also refer prospects to you or become your biggest affiliates if you have unique programs to offer.

This type of networking – especially with other coaches – also allows you to show your true, authentic self, so if a disgruntled client writes an unflattering review online, you'll have warriors in 21 of 24

your corner defending you.

Ask your clients to be specific with their complaints Unhappy clients often wield broad generalizations when they're gearing up for an argument. But if you can listen carefully and ask them to be specific with their complaints, you may diffuse the situation quickly because they won't have specific complaints. They may be unhappy that they do not see the desired results overnight. Or they might be disappointed because they realize the desired results aren't happening due to their inaction.

Of course, be prepared to hear something specific that you did or did not do. In this case, you'll have to evaluate if this is a legitimate complaint and offer a resolution.

Use video conferencing and a whiteboard to keep the conversation on track It's so much easier to let your anger out on an invisible person at the other end of a telephone or a computer screen than when you're face to face at a video conference. However, this plan can help tone down the conversation more quickly, and you can also take notes on your whiteboard to show that you're listening to your client's problems and show that you've discussed specific topics if they come up again later.

If you don't have a whiteboard, take notes during the call and then email them immediately so s/he knows you were paying close attention and care about resolving the issues.

Practice active listening It's one thing to say, "Listen carefully," and another to practice active listening. You can help diffuse a volatile discussion through simple body language by staying calm, keeping eye contact, never interrupting, and repeating the essential points your client discussed. Active listening takes a little practice – especially if you have a million things racing around your brain – but this skill is valuable in all situations and with adults and children alike.

Just as the Boy Scouts say, "Be prepared." Set a steady foundation for your coaching business with boundaries, contracts, and policies. Be flexible when an unusual situation occurs. Evaluate each event individually before jumping to conclusions or placing blame. Be confident in your skills and knowledge that your time, experience, and knowledge are valuable. You may not be able to avoid unhappy clients forever, but you'll be better prepared when the time comes.

Purchase your copy today! www.melittacampbell.com/