Welcome to your new, monthly, Maternity Transformation Programme (MTP) newsletter.
MATERNITY TRANSFORMATION PROGRAMME NEWSLETTER JUNE 2021
This newsletter will keep you up-to-date on information from the MTP, which aims to achieve sustainable improvements within maternity services, whilst focusing on the implementation and embedding of all 27 Local Actions for Learning and 7 Immediate and Essential Actions (consisting of 25 sub-items), outlined in the first report from the Independent Maternity Review, chaired by Donna Ockenden. Each of these actions have been assigned to one of five MTP workstreams, with the exception of a small number which require corporate attention. The Maternity Improvement Plan, consisting of Saving Babies Lives Care Bundle 2 and the CNST Maternity Incentive Scheme, is now incorporated with the rest of the MTP in the new, ‘Workstream 6’. More information will follow on Workstream 6 in next month’s MTP newsletter. Project Aims and Outcomes 1. Implement and embed all 52 Ockenden Report actions by October 2021 2. Evidenced delivery of Year 3 CNST 10 safety action by July 2021 as per the revised NHS-R submission deadline 3. Evidenced delivery of all RCOG actions to be completed autumn 2021 4. Evidenced delivery of CQC action plans by autumn 2021 5. Development and delivery of communications and engagement plan for patients, families and key stakeholders by autumn 2021 If you have any questions, or would like to be involved with the work of the MTP, please email sath.maternitytransformation@nhs.net
GENERAL UPDATES 1. User Experience Cards: The Maternity Transformation Programme (MTP) team has created a new User Experience (UX) card system in partnership with our local Maternity Voices Partnership. UX cards will allow maternity services users, support partners and SaTH colleagues to give thematic feedback, let us know where we’re doing well and suggest where improvements could be made. The MTP presented the innovative system to the British Intrapartum Care Society (BICS) webinar on 23.06.2021. • Each person who submits a UX card will be invited to an online workshop where they will be joined by SaTH midwives, nurses and members of the MTP team to allow for the planning and prioritisation of changes that will benefit the experience of every individual who uses our maternity services. • The first UX card theme is ‘partners’ experiences’. Future themes will include: language and communication, respected and supported decision making and
UX cards are gathered by MVP office and sent to MTP PMO Team
THEME: PARTNER SUPPORT As a… Mother
UX Card UX Card
I want… My support partner to be able to attend all of my scans. MVP Office So that… I am fully supported throughout my pregnancy and so that they can be involved too. I know this will have happened when… My support partner is welcomed to all of my scans.
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UX Card UX Card UX Card UX Card UX Card
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2. Angie Wallace:
Journey of a UX card 2. UX cards explained at UX workshop with service-users & staff. UX cards prioritised based on MoSCoW. Then, categorised based on effort (S, M, L, XL).
1. UX cards completed and compiled by MVP based on theme
5. Meaningful change is achieved as expressed on UX card and fed back to service-users/staff
Angie Wallace, Deputy Chief Operating Officer, has taken up an interim role overseeing the strategic and operations management and leadership of the Women and Children’s division. Angie is working with Martyn Underwood, Divisional Medical Director, and Joy Payne, Interim Head of Midwifery and brings with her a wealth of experience which will be invaluable in this role.
2-month cycle 3. In a separate meeting with MVP, actions are produced from the UX cards in priority order.
4. UX actions are delivered
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3. Gold ticket scheme launched. As part of Workstream 2: People & Culture, a golden ticket scheme has been launched for exceptional student midwives. If a student midwife is granted a golden ticket then he or she will automatically receive a job offer at the Trust, pending a value based interview. So far (25.06.2021) 7 students have been awarded a golden ticket 3
OCKENDEN UPDATES FOR JUNE-21 Delivery Status Total number of Actions
Not yet delivered
Delivered, Not Yet Evidenced
Evidenced and Assured
LAFL
27
15
12
0
IEA
25
17
7
1
Total
52
32
19
1
Progress Status
4
Total number of recommendations
Not Started
On Track
LAFL
27
0
27
0
0
0
IEA
25
3
21
0
0
1
Total
52
3
48
0
0
1
At Risk (see Off Track (see exception report) exception report)
Completed
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WORKSTREAM 1: CLINICAL QUALITY & CHOICE ACHIEVEMENTS TO DATE (JUNE-21) New updates: • • • •
Audit of compliance with all Ockenden standards designed and underway Funding secured for continuation in post for dedicated transformation midwife, Rachel Clorley, who will also support Workstream 5 Cross-border care information booklet drafted Continuous Glucose Monitoring available for all eligible women
WORKSTREAM 1
On Track (Delivery): 42.6%
Complete: 5.9%
Not started: 23.5%
At Risk: 1.5%
On Track (embedding): 26.5%
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WORKSTREAM 2: PEOPLE & CULTURE ACHIEVEMENTS TO DATE (JUNE-21) New updates: • • • •
Golden Ticket system for student midwives launched Maternity Staff Matter Forum held Band 6 Forum held Use of Language workshop held for consultants
WORKSTREAM 2
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On Track (Delivery): 50.0%
Not started: 33.3%
On Track (embedding): 4.5%
Off Track: 3.0%
Complete: 6.1%
At Risk: 3.0%
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WORKSTREAM 3: GOVERNANCE & RISK ACHIEVEMENTS TO DATE (JUNE-21) New updates: • New workstream lead in place – Shirley Jones, senior midwife • New links with Patient Safety Team, including allocated resource, Lauren Morgan • SBL care bundle now more than 90% implemented, following assurance from Maternity Transformation Assurance Committee and external partners • Specialist audit midwife recruited
WORKSTREAM 3
On Track (Delivery): 41.3%
Not started: 41.3%
On Track (embedding): 10.9%
Complete: 6.5%
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WORKSTREAM 4: PARTNERSHIP, LEARNING & RESEARCH ACHIEVEMENTS TO DATE (JUNE-21) New updates: • • •
Clinical Learning Profiles by role completed and ready to be externally peerreviewed R&I Nurse position approved and ready to be advertised to join the team Budget approved to book Gold standard training
WORKSTREAM 4
Not started: 61.5% On track (delivery): 15.4%
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Complete: 23.1%
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WORKSTREAM 5: COMMUNICATIONS & ENGAGEMENT ACHIEVEMENTS TO DATE (JUNE-21) New updates: • • • •
WORKSTREAM 5
On Track (Delivery): 7.7%
New workstream lead appointed - Dr Mei-See Hon User experience (Ux) system engineered and launched with the MVP +25 Ux cards obtained in 48h after launch Ux system presented to the British Intrapartum Care Society (BICS) Ockenden webinar event • Delivery Suite 360 Virtual Tour filmed and undergoing testing for launch
Complete: 23.1%
Not started: 69.2%
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