SaTH Improvement Hub INTRODUCTION

The Shrewsbury and Telford Hospital NHS Trust is an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We consistently work to improve our performance, as we know the services that we provide are making a real difference to the lives of the people living in our community.

The aim of the Improvement Hub is to empower colleagues at all levels to have the confidence, capability, passion and knowledge, to test changes and make improvements at SaTH and the communities we serve. SaTH’s Improvement offer reaffirms our commitment as a Trust to building a culture of continuous improvement that is shared and demonstrated by all our colleagues.

This booklet sets out how we can use a structured method to plan change, work with teams to test new ideas, measure the impact of things we have tested and then act accordingly.

Importantly, this booklet has been developed with the understanding that our past success has been achieved by our great colleagues that deliver our services and in a culture that supports them to participate in improvement processes.

RhiaBoyode

Rhia Boyode DIRECTOR OF PEOPLE AND ORGANISATIONAL DEVELOPMENT